Roberts Plumbing, Inc.

Photo of Roberts Plumbing, Inc.

Located in Braselton, Georgia

Address: 5454 Dalton Ct, Braselton, GA 30517, United States

Phone: +1 770-967-1119

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Bathroom remodeler
  • Kitchen remodeler

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-23 - Rating: 5)

    Respect for the REPEAT CUSTOMER!!Oh yeah! My lawn was saturated due to a main water line rupture and, as a result, all the indoor plumbing was giving me not even a drip. First call was to Roberts, my go-to plumber for years, but they were covered up until late afternoon. I almost begged for someone to at least come out and diagnose the situation. I even called another company, but was told they were so covered up it would be days! With Christmas so close I was worried.Well, much to my surprise and within just a couple hours, Owen and RJ were here, figured it out fast and had my toilets flushing and showers working again. These two polite, hard working young men, actually enjoyed digging in the cold wet muck.It was obvious Roberts knew our history and was eager to add another successful solution to their resume. Tis the season to be thankful!!

  • Review 2 (2024-12-17 - Rating: 5)

    RJ and Owen were awesome. They came out didnt rush the job and explained the whole process to me from beginning to end. Awesome customer service and did an awesome job.

  • Review 3 (2024-07-31 - Rating: 5)

    I have just had a service call from a GREAT plumber, Roberts Plumbing, Inc. My AOSmith Water Heater stopped working. This company sent a team, Owen and Chad, to repair the problem. Chad discovered the problem immediately and after explaining the problem in detail they repaired it. I was so impressed that I asked them to take a look at my Moen shower head that had never worked right. They found the problem and repaired it after four years of poor water pressure! I have never had a more knowledgeable or efficient plumber.I highly recommend Roberts Plumbing!⭐️⭐️⭐️⭐️⭐️

  • Review 4 (2024-09-27 - Rating: 5)

    I had an emergency repair and Tim & Owen did a great job! They were very thorough, professional, friendly. Highly recommend them and Roberts Plumbing

  • Review 5 (2024-04-04 - Rating: 5)

    Owen and Chad were top notch! Polite, explained what the issue was with my hot water heater. Offered repair options, registered my unit (since I hadn’t) with the manufacturer, and had the part covered under warranty. The office in checked in with me to see if had received the part a few times to finish the job. The got me scheduled the morning after I received the part. Very knowledgeable, cleaned up, showed up on time and pleasant! It’s hard to find good, reliable companies, but this is definitely one that I will use again and AGAIN. Thank you for a great experience!

  • Review 6 (2024-10-03 - Rating: 5)

    I had a great technician Matthew Meyer who was so professional, kind and knew exactly what to do, to fixes the problem. I highly recommend him, and give him an A+. Definitely would choose Roberts Plumbing again. Thank you!!

  • Review 7 (2024-10-04 - Rating: 5)

    Can’t say enough good things about Roberts Plumbing. Staff and plumbers are professional courteous and their prices are reasonable. They are our go to plumbing experts.

  • Review 8 (2024-06-12 - Rating: 5)

    Called to get a quote from them on a Wednesday afternoon, they were the nicest and most informative people and company Ive ever spoke with. I ended up setting an appointment and couldn’t be happier!! I highly recommend this company!! You will not be disappointed!!!

  • Review 9 (2023-06-28 - Rating: 5)

    We had two plumbing install jobs and one plumbing repair job and they both were well done and handled in a timely manner. Both Owen and Eric were very professional but, also, personable. They explained what they were doing in terms we could understand and were very considerate and polite when speaking with us. We will definitely use Roberts Plumbing for any future plumbing problems.

  • Review 10 (2024-03-14 - Rating: 5)

    They had people at my house first thing in the morning and was right in the time window that was given. I showed the two guys that showed up where the problem was they and got started right away. The workers were great and polite and the customer service was excellent. Would highly recommend Robert’s plumbing!!

  • Review 11 (2023-10-12 - Rating: 5)

    Excellent hot water repair service! Called in the morning and John was on-site early afternoon. He diagnosed the problems with the water heater, discussed several repair options, pros and cons, and pricing for each option. I selected the option and he expertly completed the repair and fully cleaned the work site. Will definitely use them for future work.

  • Review 12 (2024-01-08 - Rating: 5)

    Contacted Roberts Plumbing to have Tech. Evaluate a shower mixing valve issue. That afternoon Tech. arrived diagnose valve issue. Removed and replaced mixing valve. What a pleasure to have notified the top notch plumbing company local. Thats some 5 Star Service. Do not hesitate contactRoberts Plumbing for your needs.

  • Review 13 (2024-01-18 - Rating: 5)

    Jon and Raul did a great job for us. They quickly diagnosed and repaired our leak. They cleaned up after the job and were very pleasant to us. We highly recommend them.

  • Review 14 (2023-02-09 - Rating: 5)

    I got several estimates from plumbing companies, and Roberts was the best price. Their reviews and references from family and friends were very good. They were on time, did a clean and professional job, and the workers were polite and professional as well. I highly recommend Roberts Plumbing.

  • Review 15 (2024-10-26 - Rating: 5)

    Owen did a great job! Had an emergency call and fixed the problem the same day!

  • Review 16 (2022-09-29 - Rating: 5)

    Roberts Plumbing repaired a bathroom sink clog. The technicians were very professional and efficient. They were able to repair the pipe in less time than originally estimated. We will definitely use them for future plumbing needs. We are very pleased with their services!

  • Review 17 (2024-10-14 - Rating: 5)

    Owen is an absolute gem so kind and attentive we didnt want him to leave thank you

  • Review 18 (2022-03-06 - Rating: 5)

    From my first early morning call to Roberts Plumbing I felt as if I had transferred my problem to them. By mid morning a replacement water heater was located and a time set up for their service personnel to be at my houseUpon their arrival at midday two very professional young men greeted me. Owen and Daniel started the process immediately removing the old and installing the new. I was confident in the manner they worked and the attention to every detail the process required. They were equally considerate and kind in answering any questions I had. They are excellent representatives of Roberts Plumbing and I am proud to be able to recommend them to anyone who needs excellent service in this area.

  • Review 19 (2024-12-04 - Rating: 5)

    Owen and RJ were so very professional, friendly and efficient. They diagnosed the issue and repaired it quickly. We were impressed with the quality of their work and professionalism. They were a true reflection of the company’s dedication to their customers and quality work. We will use Roberts again and again!

  • Review 20 (2022-04-18 - Rating: 5)

    By far the best company to use!! Jason was super personable, professional, and detail oriented. The job was done in timely fashion. Pricing is extremely reasonable for the outstanding services that are provided. The explanation of services provided for billing purposes was great. I would definitely recommend this company to anyone. If I ever need plumbing services ever again, Roberts plumbing is who Im calling without doubt!

  • Review 21 (2024-10-14 - Rating: 5)

    Owen was great! He came and fixed a stoppage in our pipes. He was very helpful and quick. He was also very friendly and professional and even gave us a few tips on preventing this again. We will definitely be using him again the next time we have any issues.

  • Review 22 (2022-09-22 - Rating: 5)

    Water was seeping into my basement through the main water line that was leaking from outside in the front yard. I called Roberts on Monday morning and a live person answered the phone who was very knowledgeable, professional and customer oriented. A plumber arrived by early Monday afternoon who quickly and precisely assessed the problem, reviewed his repair plan with me, and immediately went to work to dig up the broken water line. He replaced the water line through the basement wall to the in-house copper main, did a thorough clean up inside and out and finished the work the same afternoon. Excellent work overall.

  • Review 23 (2021-12-01 - Rating: 5)

    Roberts Plumbing responded very quickly and sent Jon to repair the toilet and slow drain in the bathroom. He did an excellent job and we plan to call Roberts and request Jon the next time we have plumbing issues. I will recommend this proficient, professional company and staff to all my family and friends.

  • Review 24 (2023-01-04 - Rating: 5)

    We discovered we had a water line leak just inside our side of the water mete on 12/31/22. With the recent cold, appointments are few and far between! I called Roberts upon a referral from a neighbor and my heating and air company. They came out the same afternoon and repaired the broken pipe! Daniel was very nice and professional! He gets 5 stars in my book!

  • Review 25 (2022-01-06 - Rating: 5)

    Jason and his helper showed up a little ahead of scheduled time. They were articulate, knowledgeable, professional and patient. They were prepared to work and got er done. They replaced our 15 years old water heater and repaired several plumbing and leak issues in short time. We will work with Roberts Plumbing again.

  • Review 26 (2022-12-13 - Rating: 5)

    Roberts plumbing was recommended on next-door app with many good reviews. I called explained the problem ( disposal died and the drain is clogged) they sent out a technician that morning and before noon were done ! Great service, no mess and reasonable pricing! Thank you again

  • Review 27 (2022-02-21 - Rating: 5)

    Roberts plumbing immediately responds to my call and send their plumbers to investigate the problems and take care of these problems.I had water heater problem, they came isolated the water leaks and scheduled quick date to take care of the problem.very responsive and very professional.

  • Review 28 (2024-08-06 - Rating: 5)

    Owen was amazingly professional and helpful in every way possible. Same day service with a smile and a reasonable price. He had to work hard to break away asphalt to get into the access point, then even washed off the parking lot after finding & clearing the blockage. Roberts Plumbing and Owen are absolutely the best and I will refer anyone who needs plumbing service to them!! Thank you Owen and Roberts Plumbing!!!

  • Review 29 (2023-04-20 - Rating: 5)

    The service was excellent. The workers was informative & knew exactly what the problem was a fixed it in a timely manner. Made sure each bathroom water pressure was flowing properly. Will definitely be using them again.

  • Review 30 (2021-12-24 - Rating: 5)

    This is my second time using Roberts Plumbing. In July 2020 I used them for the first time for a water main leak at the street. I spoke with Brittany who was very nice and had someone out within 30 minutes. I don’t remember the worker’s name but he was informative and worked diligently for 2 hours.Today I spoke with Brittany who was again very nice and understood my problem. I had a clog which I worked at for 2 hours using a plunger, small drain auger, wire, and finally a bamboo stick (yeah, I know….). The clog was in a 90 degree turn at the top of a vertical pipe in the basement and there was a clean-out port half way down, and the broken stick was now somewhere down at the bottom. Gotta love us DIYers.Jason and Jacob came out right after lunch. Due to health issues we are being very careful due to Covid. They were very respectful in wearing a mask per my request. The vertical pipe is located in the basement, but due to the clean-out port being just below the clog, Jason suggested a different approach by accessing from the main house. I did not want to do that if at all possible. Jason was understanding and worked through the clean-out port. It was not a sanitary approach but Jason and Jacob did an excellent job for 40 minutes to finally get the clog. They then were able to fish out my broken stick.Thanks for a job well done and the professionalism you guys showed in dealing with my concerns.

  • Review 31 (2022-07-28 - Rating: 5)

    I scheduled an appointment a week in advance. The team that showed up was professional and created a solution to the main issue quickly. I asked them to check for a secondary problem. It was found and they continued to handle that issue also. It was great to completely solve everything and have peace of mind. Already seeing payback on utility bills.

  • Review 32 (2021-10-05 - Rating: 5)

    I have used Roberts Plumbing a couple of times and Ive been very pleased with their service. Jason is very friendly and professional and I would trust them with any plumbing issues I may have in the future. Great job, guys!

  • Review 33 (2022-02-22 - Rating: 5)

    Excellent work and very professional. Just expensive as they charge $150 to show up and another $40 for a service fee, which makes no sense, so my bill was $190 before they did any work. The part they replaced very quickly was a $12.95 supply line so my was $202.95 for a $12.95 part. But they got out here quick and were very effective bb

  • Review 34 (2022-11-30 - Rating: 5)

    Received a fast response and once the service team arrived, they worked quickly to repair both my toilet and shower leaks. Great and skilled service team with a wonderful attitude and respect for my home. Thank you

  • Review 35 (2022-05-10 - Rating: 5)

    The plumber arrived on time and was very professional. He spent time trouble shooting my tankless water heater. another company had spent 4 months and charged $1500.00 before they said oh yea we do not repair this brand water heater Thank You Roberts Plumbing

  • Review 36 (2023-11-01 - Rating: 5)

    Jason and Eric did a phenomenal job installing a new shower. Very pleased with it. I highly recommend Roberts plumbing.

  • Review 37 (2024-12-03 - Rating: 5)

    Owen and Raoul arrived as scheduled. Toilet in Pool House hasn’t worked properly for years. Owen used camera technology to analyze problem. Corrected issue and it works! He also installed a Water Leak/Shutoff Detector. Owen has been out a few times the past couple of years and he has repaired issues others could not. Each time I call and he arrives I feel very confident the problem will be solved. He’s the Best! Very personable and efficient and effective! Thanks Owen and Raul!

  • Review 38 (2023-04-21 - Rating: 5)

    Great Company and great people. I can highly recommend them. They are honest, quick, reliable, knowledgeable, and offer a good value for their service. Thank you again for your help!

  • Review 39 (2024-02-06 - Rating: 5)

    Repair tech explained situation and added new elements to one heater and everything is working great.

  • Review 40 (2022-10-20 - Rating: 5)

    Used them for a hot water heater replacement. They gave me an estimate and took care of it right away. The serviceman Owen did an excellent job. I live in The Village at Deaton Creek and it is fortunate to have them nearby.

  • Review 41 (2022-11-22 - Rating: 5)

    Called back quickly. Very professional and very reasonable. Kept in touch on arrival time. Cleaned up after themselves.

  • Review 42 (2024-01-19 - Rating: 5)

    As always the service was fantasic. The two technicians that came out were knowledgeable and eager to correct any all issue that we had. They got everything completed in a very reasonable amount of time, and so far all repairs/adjustments made have been a success. Also, the charge for what we had completed and the effort involved were very reasonable. I would highly recommend Roberts Plumbing. Thanks. Paul T.

  • Review 43 (2022-03-12 - Rating: 5)

    Fast response and professional. Once discovered, repairs were fast and affordable. Would use Roberts again.

  • Review 44 (2024-07-03 - Rating: 5)

    Punctual, efficient and friendly service. Recommend

  • Review 45 (2023-12-16 - Rating: 5)

    Very professional technicians, outstanding work and fair pricing

  • Review 46 (2023-08-28 - Rating: 5)

    We had a water pipe under our gravel driveway that sprung a leak. It was hot as blazes, but Jason and another man whose name I did not catch, arrived about two hours after I had called and spoken with Brittany. It took them about 1 1/2 hours to repair the leak as they had to use a backhoe to dig it up and then repair. I greatly appreciate the quick service as it may be raining a LOT this week and the water leak had already made a good sized puddle. Weve used them before for other inside the house repairs and will continue to do so in the future!

  • Review 47 (2022-08-08 - Rating: 5)

    Very fast, professional and great honest quality work. At an affordable price.

  • Review 48 (2023-05-03 - Rating: 5)

    Very reliable! Will definitely use them again!

  • Review 49 (2023-01-25 - Rating: 5)

    Responded on a Sunday morning promptly. Reasonable fees, even with weekend upcharge.

  • Review 50 (2023-06-17 - Rating: 5)

    Owen was prompt, professional, on time and did an excellent job! He gave us a quote before he started and was very efficient! He has made us customers for life!

  • Review 51 (2022-06-08 - Rating: 5)

    Outstanding, professional, and knowledgeable plumbers. I highly recommend their services. The conversations with office staff was so helpful and responsive. Then Owen and Chad came to remove and install our new hot water heater for us after the old one died. These young men arrived on time, they got right to work, and were very delightful in their attitude and performance of the work. I felt like my home and plumbing needs were being taken care of by family. Extraordinary and fantastic! Look forward, when need arises, to calling on Roberts Plumbing again.

  • Review 52 (2023-11-01 - Rating: 5)

    Thanks for doing a wonderful job. Very professional!!

  • Review 53 (2024-05-21 - Rating: 5)

    Love their responsiveness and professionalism.

  • Review 54 (2023-02-09 - Rating: 5)

    I called Roberts and they responded quickly. The 2 gentalmen that were here offered to go above and beyond to help me. I had nothing ready for them and they just got the job done. I love Roberts Plumbing. Friendly and very reasonable in their pricing. I will definitely recommend this company. Thank you so muc.

  • Review 55 (2023-04-02 - Rating: 5)

    Show up timely, get the job done. Great service

  • Review 56 (2023-01-14 - Rating: 5)

    We had some pipes freeze and burst on Christmas Eve so we had to turn the water off. I called many plumbing companies to see if I could get same day emergency service. But they were all too busy with emergency calls (not their fault). But I’m so glad that it worked out that way because Roberts Plumbing ended up having a technician available to come later in the day and I could not have been more happy with my experience. The technician was at my house until 10:30pm on CHRISTMAS EVE!!!! Totally went above and beyond to fix our emergency. Thank you!!

  • Review 57 (2022-10-25 - Rating: 5)

    Daniel installed two new toilets. Did an excellent job in a timely manner. He was informative and easy to talk to.

  • Review 58 (2022-06-21 - Rating: 5)

    Had a small issue in the bathroom. Not an emergency. Fixed everything to my satisfaction. Will use them again. Much thanks.

  • Review 59 (2022-11-03 - Rating: 5)

    I would highly recommend Roberts! Their service was above and beyond, everyone was extremely courteous and their workmanship was amazing!

  • Review 60 (2021-11-23 - Rating: 5)

    We had a toilet leaking into our basement. I called and luckily they had just had a cancellation so they routed a technician to out house. Owen arrived and we showed him the problem. He immediately saw the problem, explained it to us and set about correcting a problem left when we had a new floor installed.I was very impressed with Owen. He was an articulate and pleasant young man. His demeanor was very professional, polite, and respectful. I cant really say enough good things about him except that when we need plumbing work, Ill call Roberts and request that he be assigned to the job.

  • Review 61 (2022-10-28 - Rating: 5)

    Fantastic property management service and very competitive pricing, highly recommended.

  • Review 62 (2023-02-06 - Rating: 4)

    They did what they said they would do, unfortunately took them a little longer than anticipated and we ran into a few snafus but they stepped up and got me taken care of. Will use again.

  • Review 63 (2022-11-01 - Rating: 5)

    Inspected pipes for non Polybutylene present in the home

  • Review 64 (2022-02-23 - Rating: 5)

    Very professional, down to earth fellas.

  • Review 65 (2023-12-16 - Rating: 5)

    Very reliable.

  • Review 66 (2022-10-05 - Rating: 5)

    On time. Problem quickly detected and taken care on.

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