Bryant Heating, Cooling, Plumbing & Electric

Located in Bowling green, Kentucky

Address: 1017 Shive Blvd Unit D, Bowling Green, KY 42103, United States

Phone: +1 270-818-9959

Rating: 4.9

Services

Repair services

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Comments

Review 1 (2024-12-26 - Rating: 5)
Brandon was thorough, honest and went out of his way to make sure our issue had a resolution. I am grateful I chose Bryant for my issue. Highly recommend.

Review 2 (2025-01-06 - Rating: 5)
Nathan was very informative and professional. He helped me figure out first steps. I will definitely use Bryant again because of Nathan

Review 3 (2024-09-16 - Rating: 5)
Nathan was awesome!!! He was very knowledgeable and fixed my unit in no time! He was even understanding when my dogs acted aggressive towards him lol. He was a great guy and a great tech. Highly recommend this company and Nathan.

Review 4 (2024-10-22 - Rating: 5)
Montel from Bryant, not only showed up early, but did a fabulous job educating me about my unit. I highly recommend this service and this technician!As part of my heating tune up, I was offered a free electrical inspection. Brandon was amazing to work with. He came quickly, was efficient, and even provided me a quote for future electrical work. I highly recommend Brandon!

Review 5 (2024-10-24 - Rating: 5)
These guys are great! Montel showed up quickly and had my issue fixed within a few minutes. He was extremely polite and also took the time to explain exactly what caused the problem, which I really appreciated. I will definitely use them again.

Review 6 (2024-12-16 - Rating: 5)
Top notch and very professional. Roy was very friendly ,thorough and fast. In 30 minutes he went through the furnace which was under the house. Found a problem. My furnace is only 5 years old. Highly recommend Bryant.

Review 7 (2025-01-05 - Rating: 5)
On time, called 30min before arriving, done a complete inspection of heating unit because it was about 20yrs old, called that morning got to me that same morning. Really appreciate Roy Lotz for doing such a wonderful job, will be calling in future. THANK AGAIN RONNIE MILLER

Review 8 (2024-11-11 - Rating: 5)
I needed repair on a smoke detector and fan and I was able to get an appointment quickly. They were thorough and friendly! As a woman I felt comfortable having the electrician in my home.

Review 9 (2024-11-15 - Rating: 5)
Nathan was excellent. Wonderful customer service, very knowledgeable. I had another hvac person and only called because of the coupon but I am switching to your company as a result of his visit.

Review 10 (2024-11-13 - Rating: 5)
Montel came out super early which I greatly appreciated! He was friendly and easy going, well spoken and educated me in a way that I could understand. Thank you Montel and Bryant! Great experience!!!

Review 11 (2024-11-30 - Rating: 5)
Nathan did an exceptional job. He was very polite and professional! Would highly recommend again.

Review 12 (2024-11-08 - Rating: 5)
Montel came to inspect the system and was very attentive and personable. He explained all options and was very helpful and got us great deal on a new system. Recommended technician! A+After Montels expert opinion and suggestion we hired the guys from Bryant H&C who arrived just an hour later after the inspection and ready working hard. Oliver and Bonny Bedien- two of the guys from this great companys crew that installed our new unit did a fabulous job, in no time. I need to point out, that they are very honest and took the time to both, educate me and inform me of what to expect from the new unit. Just a quality, hardworking bunch of guys that we will use again and are very happy to have discovered! Highly recommended folks!

Review 13 (2024-11-15 - Rating: 5)
First Bryant expert checked my air conditioner. He was very calm and collected professional full of insights about making sure the customer could learn more about Bryant. Second Bryant expert and I walked through the whole house checking the whole system. So very composed and honest, am now hoping to get more business done on my kitchen appliances as soon as I have the funds ready. THANK YOU SO MUCH.

Review 14 (2024-11-25 - Rating: 5)
I had a new system placed back in the summer. The weather turned cold and I did not feel that the system was pushing warm air as other previous unit I have had in other homes. Bryant was able to send someone out that same day to check my unit. Montel inspected the unit and provided details to me and was able to explain in laymens terms, so that I understood. He was professional. He was kind. He was thorough not only in his inspection but also his explanation. I could not have wished for a better experience than I had today! Thanks again Bryant! Many thanks to Montel for the exceptional service.

Review 15 (2024-12-08 - Rating: 5)
This company is beyond awesome! Oliver and everyone that was working with him did and exceptional job installing our heat and air unit. The best place! 5 stars is seriously not enough!

Review 16 (2024-09-11 - Rating: 5)
Great experience. Montel, the technician that came to my house, was fantastic. Nice, informative, easy going. Knows his stuff.Sucks when your AC unit has long passed its life span but this decision was easy.**EDIT**They had some trouble with the install and some more issues after that. Bad cooling line, wiring to/from the new thermostat went wrong. They did get it fixed though. All it took was 5 service calls. 4 of which were consecutive days.

Review 17 (2024-09-02 - Rating: 5)
Beyond happy with my service. Will recommend this company to anyone seeking help with their AC, Mr Roy fixed my Ac the same day, was very quick and explained everything he was doing step by step, ask for Roy! He’s going to be determined to fix the problem and leave you a happy customer !

Review 18 (2024-11-30 - Rating: 5)
Nathan did an amazing job. Came out and diagnosed our issue and resolved it very quick! Highly recommended

Review 19 (2025-01-05 - Rating: 5)
Nathan was awesome and so helpful! Very informative and did a great job in freezing rain and snow!

Review 20 (2024-11-22 - Rating: 5)
Exceptional service! Mr. Stubblefield was very professional and friendly. He ran a new circuit from my electric panel to the kitchen. Will definitely use this company again!

Review 21 (2024-12-19 - Rating: 5)
Nathan was thorough and explained all our options. Very easy to work with- would certainly recommend Nathan and Bryant.

Review 22 (2024-11-25 - Rating: 5)
Roy Lotz is a HVAC Service Technician that works for Bryant Heating and Cooling and did an expert job installing a set of new thermostats for our house. Very professional, clean, and prompt service and very helpful setting the thermostats up after initial installation. Thank you for your service and would be my first call in the future.

Review 23 (2024-11-05 - Rating: 5)
Montel was very knowledgeable and explained how our system worked and the potential issues we may face. We feel like we can trust this company 100%!

Review 24 (2024-11-20 - Rating: 5)
On time, explained everything and reviewed other things that should be considered in the future. Heater is working great now, just in time for the cold front. Roy Lotz was great. Highly recommend.

Review 25 (2024-06-28 - Rating: 5)
Nathan was Great and early. He was professional informed me on what was broken. Very much nicer than the Hiller man who just came out, stared at my system and guest at. I would go with Bryant 100% Nathan is a wonderful technician and he’s going to get me to the next step for the parts to be here and somebody to come and finish fixing my house to get us cool for the summer.

Review 26 (2024-10-08 - Rating: 5)
Nathan did a fantastic job. I will certaintly use them again. Top notch service and a very friendly and knowledgeable technician.

Review 27 (2024-12-13 - Rating: 5)
Nathan was great, super professional and honest. Will be requesting his help again in the future!

Review 28 (2024-06-19 - Rating: 5)
Excellent job, our upstairs system went out and had to be replaced. Had 4 guys show up in the afternoon to install and they stayed until almost 11pm to finish. Keep in mind that this whole process took place the same day. Inspected the system in the morning and installed that evening.Awesome job and the guys were great!

Review 29 (2024-11-18 - Rating: 5)
Nathan was great! He showed up early for his service call and was very thorough.

Review 30 (2024-07-16 - Rating: 5)
Beyond happy with my service I received from Montel today. Really went above and beyond to help me figure out and resolve my issues that i was having with my unit. Bryant even called me up prior to his arrival to double check I was still needing the service as I had called and end the call prior to them answering when my wife found out you can book an appointment online. Great people, but even better service.

Review 31 (2024-08-28 - Rating: 5)
Nathan is awesome! Answered all my questions and gave honest insight on the issue at hand. 10/10 will use these guys again.

Review 32 (2024-08-20 - Rating: 5)
Montel was friendly, helpful and knowledgable. He arrived at about 9am and had my A/C up and running. I will definitely contact again when needed.

Review 33 (2024-12-20 - Rating: 5)
Nathan was really helpful he set up everything fast and ready to go I appreciated him coming out

Review 34 (2024-10-10 - Rating: 5)
Roy Lotz came out and serviced our heating and air. He was very thorough and professional. He took the time to check everything and explained every detail.

Review 35 (2024-07-18 - Rating: 5)
Nathan was fantastic! He explained everything fully, and we are very happy with the decisions we made to fix our air conditioning! We will definitely go with Bryant for any of our future air conditioning needs!

Review 36 (2024-07-10 - Rating: 5)
Nathan Walker at Bryant was very professional and provided the services and results that I needed. They started my total HVAC replacement the same day. Other staff very courteous and knowledgeable. I recommend Bryant.

Review 37 (2024-10-01 - Rating: 5)
Roy Lotz came very quickly after we made the call. Got it done in a timely manner and was very reasonably priced. Happy with the service.

Review 38 (2024-06-18 - Rating: 5)
Technician Montel is awesome! Very fast and professional! Originally quoted me higher price and then at the end after everything was done said that he was able to go with the cheaper part which saved me good amount of money. Very grateful and would highly recommend them!

Review 39 (2024-07-27 - Rating: 5)
Nathan was prompt, professional, and friendly. He offered the necessary service options with confidence that Bryant Heating & Cooling will solve my AC problems now and in the future.

Review 40 (2024-12-06 - Rating: 5)
Nathan showed up early, was very cordial and had the issue resolved in less than an hour. Very happy!

Review 41 (2024-07-06 - Rating: 5)
Fantastic service! Technician Montel was friendly, informative, and efficient. He went above and beyond to explain the issue and provide me with additional education about my HVAC!

Review 42 (2024-06-24 - Rating: 5)
Montel came out to inspect a noise coming from my unit. Within 10 minutes he was able to diagnose and found out it was actually my plumbing. He was super knowledgeable about other questions I had on installing a new cooling unit since we only have a heating unit. Not to mention he came a whole day early just to service us! I really appreciated the quality of his work and the timely manner he done it in. I also felt extremely comfortable having him, a stranger, in my home as he was very nice and professional. I would recommend Montel as your go to.

Review 43 (2024-06-27 - Rating: 5)
Nathan was great! He was very informative, honest and well mannered. I would recommend him to everyone. If he were my employee, I’d give him a raise!

Review 44 (2024-09-10 - Rating: 5)
Nathan was Awesome. He explained things so I could understand it. James also came and did an awesome job too

Review 45 (2024-06-18 - Rating: 5)
Our technician, Montel Woods, was able to service our AC unit the same day I called. He was friendly and explanatory every step of the way and gave a thorough prognosis for the future of the unit. Would highly recommend to a friend.

Review 46 (2024-09-23 - Rating: 5)
Great service, was able to get an investment home taken care of the same day and multiple services, electric wasn’t even scheduled but were able to get on it the same day and really did a good job, and for a lower cost then what I was quoted as well!

Review 47 (2024-06-10 - Rating: 5)
Nathan was very friendly and professional. At no point at all did he try to up sale or make me feel pressured. He explained everything perfectly and even provided pictures. If youre looking for an honest company that is not out to take advantage of you, Id recommend Bryant Heating & Cooling.

Review 48 (2024-06-12 - Rating: 5)
Nathan was my servicer, and he was very efficient and patient. In addition to taking care of my issue, he informed me of the maintenance of the system and as a first-time homeowner, this was much appreciated to keep my system up and running smoothly.

Review 49 (2024-07-09 - Rating: 5)
We called for a maintenance on our system and Nathan was very helpful and informative in letting us know the status of our unit. He was very pleasant to speak to. Would definitely recommend.

Review 50 (2024-11-08 - Rating: 5)
Nathan showed up right on time like he said when he called to inform me that he was on his way....And also so he was super duper nice and intelligent...☺️

Review 51 (2024-06-24 - Rating: 5)
Montel came out to my sisters house for a issue regarding her heating and cooling. Within 10 minutes of his arrival he inspected the unit to find out it was not the unit at all but actually her plumbing! He was extremely professional and knowledgeable on his job. I appreciated the quality of his service and how it was all done in a timely manner. He was very nice and down to Earth as well. I will definitely be calling Montel at Bryant heating and cooling for any needs I may have.

Review 52 (2024-11-21 - Rating: 5)
Nathan was very helpful and informative. He spent the necessary time to check everything out.

Review 53 (2024-09-06 - Rating: 5)
Montel was super friendly and helpful when the battery for our HVAC went dead! Will use them again for all our future HVAC issues.

Review 54 (2025-01-06 - Rating: 5)
Nathan was awesome! He was quick and efficient.

Review 55 (2024-12-05 - Rating: 4)
They were on time and very courteous. Charge for service was reasonable. I will use Bryant again.

Review 56 (2024-08-01 - Rating: 5)
Nathan was punctual, helpful, and got the job done faster than I could have ever hoped. Thanks for saving me from what would have been a miserable day of sweating in my home.

Review 57 (2024-10-28 - Rating: 5)
We did a consult, He was great showed up early checked everything quickly gave us information on what he saw and an estimated price

Review 58 (2024-10-23 - Rating: 5)
Nathan was fantastic! He helped answer questions for us and was very efficient and professional.

Review 59 (2024-11-29 - Rating: 5)
Nathan was personable greeted us with a smile completely explained the whole process of our heating system

Review 60 (2024-04-01 - Rating: 5)
Nathan provided excellent customer service. He was very knowledgeable and thorough in his responses to my many questions. He was courteous and offered my options in a way that I didn’t feel like I was being pressured. Well done.

Review 61 (2024-06-06 - Rating: 5)
Bryant must have sent one of their best to service our AC. We called mid morning and the technician showed up later that afternoon. He asked if we were experiencing any issues before starting the service. He went about his business and completed the job. Before leaving he explained items that were working, but worn, and could become a problem in the future. Pleasant, competent, respectful service was completed.

Review 62 (2024-08-13 - Rating: 5)
There is nothing so comforting in a situation where you can look in and know you have no idea what to do, only to have a confident and competent technician to step in and clearly identify, diagnose, and straighten out a problem. Mr lotz is a prime example of precisely that sort of tech. He spent just a few minutes at my home next to my unit and in no time flat he had my unit cold as the day it was installed.

Review 63 (2024-07-14 - Rating: 5)
We were suffering in this 90+ degree summer heat but Montel with Bryant came out and got us fixed up! He was so fast in getting here and diagnosed our problem right away. Came out on a Sunday too which is hard to find. Great service!

Review 64 (2024-06-03 - Rating: 5)
Nathan was great for the initial consult. The installer team (Oliver, James, Jacob, Andrew, Bedian, Kyle, and Clayton) was extremely professional and did an outstanding job! Highly recommend this company!

Review 65 (2023-03-27 - Rating: 5)
Extremely appreciate their service done. They were very friendly and answered any questions we had. Roy was very professional and tried to finish his job the quickest he could while as well doing the job correctly. Highly recommend!

Review 66 (2024-07-17 - Rating: 5)
I was able to book an appointment for the next day. Montel was the technician and he was great! He texted to let me know he was on his way and got my AC unit working quickly.

Review 67 (2024-10-08 - Rating: 5)
Nathan was great, knowledgeable, and helped us find the most cost-efficient solution to our HVAC problem

Review 68 (2024-06-27 - Rating: 5)
Nathan did a great job. Very friendly. Gave lots of info to help with my decision when my AC unit went out.

Review 69 (2024-08-08 - Rating: 5)
Montel done a great job, very nice and he explained everything that was going on. Had everything done quick, but done right.

Review 70 (2024-11-19 - Rating: 5)
I am very pleased with the service that Montell did on the heating system today. He was very professional, explained what he did and why.

Review 71 (2024-10-20 - Rating: 5)
Montel Wood was great! Very informative and helpful. Diagnosed and fixed within an hour!

Review 72 (2024-06-16 - Rating: 5)
We called and Troy showed up within and hour. He was super knowledgeable about his trade and explained everything really well. We had a solution within 30 mins.

Review 73 (2024-09-17 - Rating: 5)
Brandon Stubfield provided quick and phenomenal customer service at our shop. I had been putting off mounting my tv for months, and he knocked it out faster than I could have gotten to it with three people. Highly recommend

Review 74 (2024-09-22 - Rating: 5)
Montel did a great job taking care of us when our AC unit stopped working. He had us back up and running in no time.

Review 75 (2024-07-26 - Rating: 5)
Montel was friendly and honest. He showed me what was wrong with my air handler and got it fixed quickly. I would use Bryant Heating and Cooling again in the future.

Review 76 (2023-12-02 - Rating: 5)
Very professional! Troy took his time to explain the condition of my system and exactly what he did to clean my system up. He also took the time to show me before and after pictures and explain what each component that he cleaned was and why it needed to be cleaned. Very friendly and courteous. I would highly recommended this fine young man and this company to anyone looking for service on their heating and cooling systems. If I could I would rate him higher than 5 stars. I cant express enough about how kind, courteous, and professional this young man was when explaining what he did and why it was important to the health of my system. If you decide to use this company ask for Troy, you wont be disappointed.

Review 77 (2024-10-07 - Rating: 5)
Nathan was very informative, professional,helpful and polite. If I could give him 10 stars I would.

Review 78 (2024-07-09 - Rating: 5)
Montel was very wonderful! Explained everything detailed so I would understand it perfectly. Got me a exact amount that would be to fix everything!

Review 79 (2024-10-02 - Rating: 5)
Nathan was extremely helpful and diagnosed my problem with ease. Bryant just earned my business.

Review 80 (2024-12-02 - Rating: 5)
Montel was very informative, professional and helpful! They scheduled me immediately

Review 81 (2024-12-03 - Rating: 5)
Nathan is very professional and was very helpful. You have an excellent person!

Review 82 (2024-12-05 - Rating: 5)
Nathan W was great! Came early. Explained everything well.

Review 83 (2024-07-26 - Rating: 5)
Nathan was excellent and helpful on diagnosing the problem and was able to get it fixed in a timely manner. I highly recommend him and Bryant heating and cooling!

Review 84 (2023-07-17 - Rating: 5)
Nathan Walker was on time, friendly, 30 mins early which I really liked. Professional! Explained everything in a manner I could understand

Review 85 (2024-12-18 - Rating: 5)
Nathan got it fixed up quick. Real professional! Would recommend.

Review 86 (2025-01-06 - Rating: 5)
Super fast and friendly. Reasonable pricing. Highly recommend.

Review 87 (2024-06-18 - Rating: 5)
Montel Woods came out and did a thorough check to see why air was not coming through the vents event though the unit itself was working. Prior to him coming out the suction hose had frozen and it turned out it was due to our negligence in not changing the filter regularly. So, he went ahead and did a coil wash and then stayed around to ensure the temperature was coming back up and it did! Highly recommend! Will be using Bryant Heating and Cooling for regular maintenance moving forward. Thanks again!!

Review 88 (2024-04-24 - Rating: 5)
Nathan was on time, informative and a great help! I HIGHLY recommend using him and Bryant!!

Review 89 (2024-11-15 - Rating: 5)
Nathan was great! Friendly & helpful & nice!! Good job

Review 90 (2024-11-19 - Rating: 5)
Brandon was very helpful in checking on some things we were concerned about with our electric! Thank you!

Review 91 (2024-06-12 - Rating: 5)
Nathan was an outstanding service member who provided quality service in a timely manner. Would definitely refer him and would love to have him as my go to guy at Bryant HVAC

Review 92 (2024-11-09 - Rating: 5)
Extremely friendly, helpful, and knowledgeable. Same day service and quick to troubleshoot issues with my system.

Review 93 (2024-05-02 - Rating: 5)
Nathan was on time and fixed my AC in just a few minutes! He did a great job of explaining what I needed and probably more importantly what I didn’t need to spend money on. They definitely just became the HVAC company I’ll call next time.

Review 94 (2024-08-26 - Rating: 5)
The service I had from this company is 5star a the sc tech Nathan walker was very outstanding a the communication a sales service was very outstanding!! Deffately recommend this ac business

Review 95 (2024-07-05 - Rating: 5)
Quick response, incredible customer service. Montel was wonderful to work with and got our AC unit back up and running. Highly recommend.

Review 96 (2024-08-09 - Rating: 5)
They are very professional and personable. HighlyRecommend. I count on them every time for all if my HVAC needs.

Review 97 (2024-10-15 - Rating: 5)
Nathan was great! Worked quickly. Got it done. Good communication.

Review 98 (2024-02-03 - Rating: 5)
We are very happy with the service. We called the office, and they had someone here for service within the hour. Montel was knowledgeable, patient, and thorough with helping us understand the issue and resolution. He was a great representative for your company. Thank you!!

Review 99 (2024-04-19 - Rating: 5)
Nathan was great! He was friendly, informative, he was on time and worked with us to make sure we got a new a/c unit! I would definitely recommend him and this company!

Review 100 (2024-08-19 - Rating: 5)
Nathan was AWESOME! Ask for him for all your needs!We are now permanent customers!

Review 101 (2024-11-04 - Rating: 5)
Nathan did an excellent job. Highly recommend.

Review 102 (2024-12-10 - Rating: 5)
Extremely professional and knowledgeable person. I’ll use Bryant again because of Nathan.

Review 103 (2024-08-17 - Rating: 5)
Nathan was very professional. He walked me through the issues and explained everything he was doing

Review 104 (2024-09-06 - Rating: 5)
Super fast and helpful, which is great when your ac is off and you are hot. Montel was very friendly and informative!

Review 105 (2024-07-18 - Rating: 5)
Nathan is very knowledgeable, well-spoken, and thorough. Look forward to working with him in the future.

Review 106 (2024-06-14 - Rating: 5)
Nathan @ Bryant HVAC has provided us with exceptional service so far. He has been informative, honest & professional.Currently pending repair on our existing unit or replacement. -TBD

Review 107 (2024-06-24 - Rating: 5)
Nathan Walker was very professional and did an excellent job of explaining what was needed and what could be accomplished. Nathan gave above and beyond service to the Showalters family.

Review 108 (2024-10-17 - Rating: 5)
First time using Bryant heating and cooling, and I can say I am very satisfied. I called them on a Saturday, and within 45 mins. Mr Roy Lotz had called me , and said he would be here shortly. Roy showed up shortly after the phone call, and proceeded to look at my system. During his inspection, he communicated the issues that he was finding along the way. After a complete inspection, it was deemed necessary to replace our whole system with a new system. Oliver and his crew were here on the following Monday to perform the work, of the complete new install. The crew did a fantastic install, and were very knowledgeable when explaining what they were doing. As a first time customer, I could not be happier. Thank you again

Review 109 (2024-05-10 - Rating: 5)
Nathan came out to perform a pre summer PM of my HVAC system. Highly knowledgeable and thorough. Walked me through all of his findings and made fair recommendations of how to keep my system operating at a high capacity. Very well done!

Review 110 (2024-12-16 - Rating: 5)
Quick and thorough service. Montel was very informative and courteous.

Review 111 (2024-09-23 - Rating: 5)
Nathan was helpful and did a great job getting my unit up and running again

Review 112 (2025-01-03 - Rating: 5)
Outstanding service. Highly pleased and will use again.

Review 113 (2024-12-11 - Rating: 5)
Nathan was on time. Very friendly. Very very helpful and informative.

Review 114 (2024-07-08 - Rating: 5)
Nathan was honest and informative, quick, and efficient, even getting bad news about our unit it was very appreciated

Review 115 (2024-12-31 - Rating: 5)
Found Bryant by accident. Called on New years eve had my heat back up and running with in about 1 hr.

Review 116 (2024-05-07 - Rating: 5)
The Bryant team was knowledgeable, professional, and ultimately got the job done where other contractors wouldnt even put in a bid.Jacob, the manager, worked with us on a great price for a full replacement of our system and Oliver, the team lead, was communicative and professional throughout the whole process.Next time, theyll be my first call.

Review 117 (2024-09-22 - Rating: 5)
Excellent same day service! The technician was very knowledgeable and resolved our issue quickly.

Review 118 (2024-04-25 - Rating: 5)
Nathan did a great job and would definitely have him back for future services needed. Huge improvement over the prior company I had experience with (who I would never use again).

Review 119 (2023-10-26 - Rating: 5)
Our service person, Troy, was professional, efficient and friendly to work with. He explained the steps hed taken and how he was the able to troubleshoot the issues we were having. We appreciated the care he took and that he took the time to explain things to us. We will be happy to use Bryant again in the future.

Review 120 (2024-05-25 - Rating: 5)
Roy was very friendly and very informative about what he was looking for and finding. Did a spring service while he was there even though that’s not what brought him out and gave me info on my unit and what to expect in the future. Great service

Review 121 (2023-11-22 - Rating: 5)
I was surprised that I got an appointment the same day I called Bryant. Troy Woods was at my door within 2 hours. He was very helpful, he took pictures and videos of his findings of my furnace in action which is good service. I was not surprised with the findings since it is 16 years on since new. He offered me options for repair and replacement, which I appreciate. I even got a good price on the replacement. It will be installed in 2 days. I am very appreciative of good local service.

Review 122 (2024-11-30 - Rating: 5)
Nathan was knowledgeable and took the time to explain some things that will definitely help in the future. Also very polite and professional

Review 123 (2024-06-22 - Rating: 5)
They were very responsive to our issue. He took extra time to make sure the problem was resolved. I would definitely use them again.

Review 124 (2024-05-04 - Rating: 5)
My husband got up at midnight last night and noticed our air was out. Found Bryant Air online. Called them and left a message and by 6:30 this morning, we received a response. They were out today at 3pm(would’ve been earlier but we weren’t available until this afternoon) Came out, fixed our issue and we had air again by 4:30. Would definitely recommend and will use them for any issues in the future!

Review 125 (2024-03-01 - Rating: 5)
I found Montel to be very knowledgeable of the products that he serviced, he explained the process to and answered any questions I had. I told him I thought he was a manager because of his knowledge of company . He convinced me to buy a service plan said because the service person would caught problems with your systems He made me real relaxed because I was nervous bout calling a company that no one referred me to. I will be referring you guys. Thanks again.

Review 126 (2024-05-17 - Rating: 5)
Nathan was very detailed in explaining to me the parts on my unit that needed to be serviced. I appreciated his detail to work and very professional! Would highly recommend !

Review 127 (2024-10-16 - Rating: 5)
Nathan was very professional and did a great job.

Review 128 (2024-04-05 - Rating: 5)
Nathan was on time, courteous and knowledgeable. He performed my spring A/C cleaning thoroughly and answered all my questions. Highly recommend calling these guys if you need some HVAC help.

Review 129 (2024-10-29 - Rating: 5)
Nathan was a great person and he went above helping me. That’s

Review 130 (2023-07-13 - Rating: 5)
Nathan was very professional and did a thorough inspection. He took his time to talk to me and explained everything he did as he went along. I was grateful the he took some extra time to talk to me. I am a disabled senior. I am a Bryant convert. The inspection cost was reasonable. Only a great company hires this Caliber of professionals.

Review 131 (2024-01-30 - Rating: 5)
Robert was very thorough and fixed my electrical problem quickly. He described the issue to were it was easy for me to understand. He did a great job I highly recommend.

Review 132 (2023-11-06 - Rating: 5)
Nathan was great! He arrived at the beginning of the service window and was able to correct the issue quickly. He even took the time to explain the issue and help me know what to look for in the future.

Review 133 (2024-11-14 - Rating: 5)
Nathan was great and very informative about what we are needing to be done. He gave us a great price. He was a gentleman and so kind. Thank you for sending him to our home this is his 3rd time here. We would love to have him back again.

Review 134 (2024-02-15 - Rating: 5)
Nathan was very prompt and courteous along with being very informative and took his time to answer all of my questions and made sure I understood everything even if he had to break it down a little more for me to understand. Cant recommend enough.

Review 135 (2024-09-24 - Rating: 5)
Nathan did an awesome job. Quick and knowledgeable.

Review 136 (2024-04-05 - Rating: 5)
Bryant came out the same day we called. Very professional. The technician explained what he was checking. Very friendly and very efficient. Will be joining their service plan to prevent these small issues in the future.

Review 137 (2023-09-29 - Rating: 5)
Had the most pleasant experience this with the technician Troy this morning! He called and politely asked if he could stop by early! When he arrived I was pleased when he asked if he was parked in a decent spot, before he entered my home he put on shoe covers! He kept me engaged throughout his visit and presented visual aids during his presentation. Never had a grand experience such as this, Bryant & Troy will continue to have my business moving forward!!

Review 138 (2024-08-26 - Rating: 5)
Nathan was polite , friendly and on time ! Highly recommend this company .

Review 139 (2024-01-15 - Rating: 5)
I want to thank Roy for coming to my home and for doing a thorough inspection of my furnace and for taking the time to explain everything to me. I wanted to have time to shop around but my furnace died on Saturday during the coldest weekend of the year. I woke up Roy telling him I needed the new system. He got together a team to put in my new furnace within hours. Oliver and Andrew were so nice and efficient. The job was done faster than expected. Thank you guys!

Review 140 (2023-11-04 - Rating: 5)
Had to reschedule due to my daughter being ill. They happily obliged. Nathan showed up a bit later than scheduled and quicky got to work. He was professional, informative, and quite knowledgeable. Found the issue with my furnace and got it working. Having Bryant electrician come out next week because Nathan let me know they worked on more than HVac. Great Customer service, good pricing, polite staff all the way round.

Review 141 (2024-10-21 - Rating: 5)
Bryant has been great to work with: we purchased a new unit from them a few years ago and their service has been excellent. When we call them with a question or problem we get the information we need or they come out and fix the problem quickly. I recommend that you at least get the semi annual contract for service. They do a great check of the system. I highly recommend them. Service crew has been friendly and great.

Review 142 (2023-11-06 - Rating: 5)
It was easy to use the website and schedule an appointment. The technician called to let me know he was on his way and arrived on time. When they were finished They cleaned up and put everything back the way they found it.Roy did a great job and so did Nathan.

Review 143 (2024-06-05 - Rating: 5)
Montel was very informative and helpful. He was very professional and talked through all possible options to fix out issue.

Review 144 (2023-10-02 - Rating: 5)
Nathan Walker called to see if he could arrive early which better for me and did an excellent job on servicing my unit.Was friendly and knowledgeable about my unit and answer my questions I had. Would recommend him to anyone!

Review 145 (2024-02-29 - Rating: 5)
Robert was very nice and helpful with how to become a member and get my project completed. He is returning to complete my work. He was very knowledgeable and pleasant. Explained all cost and everything to me in full.

Review 146 (2024-03-15 - Rating: 5)
The technician, Nathan was very professional and explained things well. He took the time to make sure that I understood everything that he was doing and what repairs needed to be made.

Review 147 (2024-06-04 - Rating: 5)
Montel knew what he was doing. He showed me the problem and helped me understand his opinion on the issue. We really appreciated his help.

Review 148 (2024-04-15 - Rating: 5)
Technician, Montel Showed up on time to our scheduled appointment was very professional and thorough explaining everything that he was doing and had recommendations for what we could be doing in the future.Highly recommend if you need your hvac system looked at or serviced

Review 149 (2024-06-04 - Rating: 5)
Nathan was on time and he was very well mannered. Would recommend him and bryant to anyone

Review 150 (2024-05-23 - Rating: 5)
Nathan was very knowledgeable of what our system needed. We feel he was very honest in the information he gave us.

Review 151 (2024-03-17 - Rating: 5)
Montel was very nice. He showed us exactly what our unit looked like inside. He seemed very trust worthy.

Review 152 (2024-05-17 - Rating: 5)
The AC technician went above and beyond what I expected. After the inspection he replaced some insulation that had fallen from the floor joists and thoroughly washed the outside portion of the system. He did a fantastic job!

Review 153 (2023-04-04 - Rating: 5)
My name is Jan Musslewhite. Your service person Mr. Troy worked on my A/C unit today. He was very professional. He was very considerate of my home coming in and out by wearing protective shoe covering. I had quite a few questions about my unit. He was very knowledgeable on each question I had for him. He went through everything and explaining each thing he checked. He went over my options with my needs to be done in the future. I was very impressed with Mr. Troy. I would recommend him to anyone and would like to ask for him each future services.

Review 154 (2024-01-08 - Rating: 5)
Robert did an excellent job restoring full power to my mom and dad’s house! He took the time to go over every outlet and wall switch possible to finally find the problem! Not only did he find the issue, but he resolved it quickly as well! He is a true asset to Bryant.

Review 155 (2023-12-04 - Rating: 5)
Robert was very professional and polite. He came to do a electrical safety evaluation on my house and seemed very knowledgeable and had a answer to all of my questions. Will definitely have him come back if I have any electrical issues.

Review 156 (2024-12-19 - Rating: 5)
I couldnt recommend Bryant enough! They came to our house to provide a free quote. We scheduled them for the next day, so it was a very quick process. They had great attitudes, even when working outside in the pouring rain. I will 100% use them again in the future if I need more electrical work done.

Review 157 (2024-11-15 - Rating: 5)
Nathan is great, fast and very detailed.

Review 158 (2024-07-16 - Rating: 5)
Nathan was fantastic and very helpful with our questions as new home owners.

Review 159 (2023-09-15 - Rating: 5)
I had Bryant Heating and cooling come to do a yearly inspection. I received a text letting me know my tech was on the way. I greatly appreciate this so I didnt have guess at the arrival. The tech did an excellent job cleaning and checking the units. He also explained what tune ups that were needed. I will continue using Bryant. I was very pleased with the professional service.

Review 160 (2023-11-15 - Rating: 5)
Easy to schedule for the same week online without a long registration process. The technician, Troy, was efficient, pleasant and took the time to explain my heat pump to me. I’m in a new home and didn’t understand how it worked or how to maintain it, and I feel much better about the whole thing!

Review 161 (2024-10-25 - Rating: 5)
Montel did a outstanding job this company is great.

Review 162 (2023-11-11 - Rating: 5)
Amazing service- Montel came a day early and was efficient. The service was friendly and professional. He talked to my son throughout the service and talked him through what he was doing. Would recommend again. Thank you Montel!

Review 163 (2024-06-11 - Rating: 5)
Nathan took care of service promptly plus gave a clear explanation of the condition of old system. Quoted new unit for when we’re ready. Thanks, Nathan.

Review 164 (2023-09-18 - Rating: 5)
I had cooling issues with my central unit. Nathan, from Bryants came out and explained to me the problem and we were able to come up with a solution. He was very helpful and knowledgeable about the situation. I would recommend him to anyone.

Review 165 (2023-09-24 - Rating: 5)
I had the best service experience yet, with Bryant Heating & Cooling out of Bowling Green!The technician was on time, knowledgeable, professional and I know I wasn’t being sold anything more than what was absolutely needed to effectively maintain my AC/Heating system.I won’t have to worry in the future about who to call! Even 35 minutes from Bowling Green, I was still able to schedule an appointment and learn that Bryant Heating & Cooling is a 5-Star, trustworthy service provider.Greatly appreciated!

Review 166 (2024-06-24 - Rating: 5)
Nathan was on time, honest, gave me options, was courteous and respectful. He needs a raise!!

Review 167 (2024-04-13 - Rating: 5)
Nathan was on time extremely professional and explained everything he was supposed to. I really appreciate the time and effort that was put forth. Will use again

Review 168 (2024-07-06 - Rating: 5)
Nathan was excellent and was on time! He was very honest about everything!!

Review 169 (2024-09-06 - Rating: 5)
Montel was very knowledgeable and helpful. My house is cool again!

Review 170 (2024-07-08 - Rating: 5)
Montel came out, diagnosed the problem and gave me my options and help me figure out my issue. Thanks Montel and Bryant

Review 171 (2023-03-07 - Rating: 5)
I called Bryant Heating and Cooling early in the morning when I had realized that my heat was not working. Within an hour after I called them Troy showed up to our home to evaluate the condition of our unit. He was extremely polite and well mannered. After taking a look at our unit he showed me multiple pictures that he had taken to explain to me exactly what was causing all of our problems. He explained it in terms that I could actually understand. After hearing his explanation and concerns my husband and I were confident enough to make a well informed decision to replace our old unit. Troy walked us through the financing steps and got a team to come out on the same day to install our brand new unit. The team worked diligently together to get our new system installed and made sure that everything was operating perfectly before parting ways. I am very thankful that we called Bryant Heating and Cooling and that they were able to resolve our issue within the same day! I would highly recommend using this company!

Review 172 (2022-12-21 - Rating: 5)
I started with needing a repair. I went to their website in the afternoon, and was able to get an appointment the next morning. Troy did an outstanding job evaluating my system, pinpointing the problem and giving me options that included repairing or replacing. My system was well past its expected service life so I had it replaced. The same day!Wes, Roy and Zach did a great job installing the system.

Review 173 (2024-03-26 - Rating: 5)
Montpellier performed an inspection on our furnace and ac. He was respectful and efficient. This was the first inspection since unit was installed in 2017. Montpellier reviewed results of inspection and provided cost for repairs/replacement. We will have Bryant out for inspections twice a year moving forward.

Review 174 (2023-11-20 - Rating: 5)
Tech - polite, on time, efficient & thorough. In addition to all the cleaning work the tech performed, he tested & reviewed all system readings with me to show system operating properly at present. I rate everything excellent and great customer service overall. Thanks , David D.

Review 175 (2024-05-20 - Rating: 5)
Montell was awesome, found the problem quickly and got our house cool again. Price was grab, would recommend to anyone.

Review 176 (2024-04-05 - Rating: 5)
Montel was very nice, informative, professional, quick and efficient. I highly recommend him to help with any and all AC unit needs.

Review 177 (2023-10-12 - Rating: 5)
Nathan was absolutely amazing to work with. He was thorough and informative. Will recommend him to others for sure !

Review 178 (2024-05-22 - Rating: 5)
Nathan was very professional and friendly did a great job i will definitely be using Bryant for future repairs Thanks

Review 179 (2023-12-05 - Rating: 5)
Troy was the best, second to none!! We have had hvac work done in the past by GraTac but today we decided to give Bryant in Bowling Green a try and it was the best decision Ive made so far this week! He was early, informative and educated me about my hvac system where previous techs have failed. Never have I experienced such quality service and professionalism. Troy was conscious about my home constantly putting on his shoe covers before coming inside. If I could rate higher than a 5 I would..and lastly, Troy smelled great!!!!!!!!

Review 180 (2024-03-22 - Rating: 5)
Nathan was very professional, knowledgeable and easy to deal with. We were highly impressed.

Review 181 (2024-10-29 - Rating: 5)
Nathan was a huge help and very professional! Thanks!

Review 182 (2024-03-26 - Rating: 5)
Nathan was excellent. Very courteous and helpful. Recommended to friends and will be using this company in the future

Review 183 (2024-01-08 - Rating: 5)
I want to thank Robert from Bowling Green for fixing my electric problem. He is very polite and and wanted to make sure the electrical situation was fixed right. Would recommend him and this company very highly. Thank you so much.Robert Howard.

Review 184 (2024-06-04 - Rating: 5)
Nathan did a great job! Came out in less than an hour after I called.

Review 185 (2023-11-20 - Rating: 5)
Montel, the service guy, was very nice, and very professional. He took time to show me what we were dealing with, explained things clearly and got the job done efficiently!

Review 186 (2024-10-21 - Rating: 5)
Nathan was great! Thanks a lot :)

Review 187 (2024-10-01 - Rating: 5)
Nathan very friendly and helpful. Explained everything.

Review 188 (2023-09-26 - Rating: 5)
Nathan was on time very polite and professional. He explained what issues that might need attention in the future. I will use Bryant heating and cooling for all my Hvac needs.

Review 189 (2024-04-16 - Rating: 5)
Our technician, Nathan Walker, was very knowledgeable and helpful in giving us the information we needed to make a solid decision for our heating and cooling needs. Thank you.Alicia and Don Phelps

Review 190 (2023-09-15 - Rating: 5)
Very knowledgeable and professional operation. Jacob and Montel were able to thoroughly diagnose my complete system, share photos, review tolerances and how my system stacked up. Thank you!

Review 191 (2023-03-13 - Rating: 5)
Made an appointment with Briant Heating & Cooling. Troy showed up to our home to evaluate the condition of our unit: He was very polite and helpful. He showed us exactly everything and explained in the way I could understand gave me 3 different options to choose from. Ill give the company and Troy five stars I’ll be contacting them again for any further issues!

Review 192 (2024-06-21 - Rating: 5)
Nathan was great and came really fast. Bought a new unit from them.

Review 193 (2024-12-20 - Rating: 5)
Nathan was great! Fixed our heat so fast and was very friendly

Review 194 (2024-07-16 - Rating: 5)
Performed routine inspection and provided exceptional recommendations for future use. Clearly a top notch company.