Pompa Plumbing Group

Located in Boca raton, Florida

Address: 370 Camino Gardens Blvd STE 335, Boca Raton, FL 33432, United States

Phone: +1 561-556-9270

Rating: 5

Services

Online estimates
On-site services
Language assistance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-12 - Rating: 5)
Carlos was great! He came to look at our new hot water heater on a warranty claim and was able to quickly diagnose the problem (related to an ongoing master bathroom remodel). With his help we now have hot water back without having to replace a brand new unit which we thought we would have to do.

Review 2 (2024-08-21 - Rating: 5)
Super fast, friendly, and helpful all around. Was made aware when the tech was arriving and he showed up on time. Was very informative and helpful throughout the whole process and explained everything very well. Having a water heater go out is bad, but he made it alot better. Highly recommend.

Review 3 (2024-08-23 - Rating: 5)
Carlos came out to do a warranty repair on my Rheem hybrid water heater. He arrived on time and was quick, professional, and friendly. Great experience overall.

Review 4 (2024-10-16 - Rating: 5)
Johnny was great. He was quick, knowledgeable and very friendly. He answered all of our questions, explained everything in detail. Great experience overall. Thank you Johnny !

Review 5 (2024-07-10 - Rating: 5)
Pompa Plumbing came to the rescue! I had a new Rheem 50 gallon electric water heater with Wi-Fi installed 2 weeks ago by a qualified plumber. It failed before the end of the 1st week. My plumber came back out and diagnosed the issue and worked with Rheem to get a replacement however he failed to show up to change it out. The plumber Rheem fist sent out came and even though he said he would wait 10 minutes for me to arrive home he left and charged Rheem for the service call. Rheem then set me up with a replacement order (which should have been done 1st) and gave it to Pompa. Within a couple hours the Pompa scheduler called and explained the process of changing it out and set an appointment for the next day for 2pm. He explained that the tech would call or text on the way. The next morning the technician called at 9am to arrive in 35 minutes. Johnny drained, removed and returned the water heater to the supplier to exchange and bring back the new one. He was professional, pleasant, neat and timely. Pompa then called back to check on the installation. After going through a bit of hell with other plumbers Pompa came in and saved the day. Very happy with them and their process.

Review 6 (2024-09-18 - Rating: 5)
Carlos contacted me before arriving within the time frame given. He completed the work quickly and was very kind. Thank you!

Review 7 (2023-10-04 - Rating: 5)
I’m very happy with the results of the work that was done and completed pompa plumbing group it stated with one phone call and there was no need to look further the staff you were very kind and courteous and very professional staff were very helpful. They kept me informed. They made sure everything was done right and I appreciate that. There is not enough starts to give the men and women. That work for pompa plumbing thank you to everyone

Review 8 (2024-04-25 - Rating: 5)
New Rheem hot water heater went bad after 5 months, these guys came exactly when they said and their tech was excellent. Quickly diagnosed the issue, ordered the parts and will be back next week to fix the unit. Based on the communication of both company and tech, the appearance of the tech (clean, personable, spoke English, neat and organized) I would trust this company for all plumbing needs going forward.

Review 9 (2024-09-19 - Rating: 5)
Carlos was awesome! Anytime you send out a tech I want it to be him, he is the man friendly and explains everything

Review 10 (2024-05-02 - Rating: 5)
Our water heater burst and leaked onto brand, new flooring, less than a week old. We were away, and panicked. Pompa Group was there for us. Had somebody at the house within an hour. They cleaned up the floor replaced the water heater, and we were all back in business. I can’t say enough about their promptness, their attention to detail, and their responsiveness. If you’re in a jam, or just need quality work,I suggest Pompa to you

Review 11 (2024-10-07 - Rating: 5)
Carlos did an awesome job. Very professional and finished in a timely manner

Review 12 (2024-04-18 - Rating: 5)
Chris fixed my new hot water in one quick visit. I had worked with the manufacturer on the phone 5 times over a month to get my brand new electric water heater leak detector system to stop false alarms. I even replaced the control module they sent. Nothing worked. Chris examined the installation area and made a slight mechanical adjustment on the detector. It has worked flawlessly since! He avoided the inconvenience of my having to replace the whole thing under the warranty!

Review 13 (2023-08-23 - Rating: 5)
These guys were amazing. Carlos showed up for warranty work on time and gave contact info in case i had special instructions, dogs/gate. He checked everything and got my unit running so I had hot water until a new thermostat could arrive. A must with 2 year old and a baby at home. Also he said he will install as soon as I get the part and explained everything. Whole process was less than 30 minutes. Even after the warranty is over i will for sure use them for future service without a doubt!

Review 14 (2023-09-25 - Rating: 5)
I needed a new gas hot water heater and of course I needed it as soon as possible. I cannot begin to say enough positive things about my experience with them. From the initial call, constant communication and quick and professional installation (the next day) with Calvin the tech checking that everything was working properly and responsive and friendly follow up from Melanie. I highly recommend Pompa for any of your plumbing needs.

Review 15 (2024-05-04 - Rating: 5)
I am very happy and satisfied with their services.The tech was very kind and professional.Making appointment was also very easy they were able to accommodate me according to my schedule.I definitely recommend them.

Review 16 (2023-07-10 - Rating: 5)
5 stars for service and professionalism! Kalvin came out right away when our hot water heater had an issue. He got the parts needed ordered and were delivered direct to my house. As soon as the part arrived I contacted the company and he was at our house later that day to install the part. Highly recommend!

Review 17 (2024-06-07 - Rating: 5)
Denny was very professional. Great service. I really recommend it to everyone who is experiencing the same issue that I had with my water heater.

Review 18 (2024-04-18 - Rating: 5)
The work this company does is efficient, excellent and timely. I do not recall the Genleman that fixed my water heater but I haven’t forgotten his knowledge expertise and professionalism

Review 19 (2023-07-12 - Rating: 5)
Carlos was my technician; he was on time very professional and the work done on my water heater was excellent. So if you need work done on your Rheem water heater ask for Carlos. You will not be disappointed.

Review 20 (2023-08-04 - Rating: 5)
Pompa Plumbing installed our new Raheem hybrid hot water heater less than a year ago. The employee that came to do the installation that was fantastic. So professional and easy to work with. I felt very comfortable with them. Recently, I discovered that the hot water heater was shut off. I called Pompa Plumbing and they came out the next day and took care of the problem. Great to work with.

Review 21 (2023-08-17 - Rating: 5)
Johnny showed up for a labor warranty call for a Rheem water heater i self installed. He was professional, really knowledgeable and figured out the error in minutes. These guys on time and send u text reminders!!! Great service!!!

Review 22 (2024-03-19 - Rating: 5)
Denny came in my house. Chaged old water heater. He has good skill and nice personality. He did goodjob. Im happy for that. Definitely I recommend pompa plumbing company.

Review 23 (2024-05-28 - Rating: 5)
Excellent service. They respond immediately, and send a service man right away and on time. They are friendly, fair and honest. I highly recommend them.

Review 24 (2023-08-03 - Rating: 5)
My tech Carlos was on time, professional, quick in identifying and solving my problem!!! He replaced my water heater and upgraded my water lines in no time at all. Would highly recommend to anyone!

Review 25 (2023-07-05 - Rating: 5)
Kelvin from Pompa Plumbing Group performed the warranty work on my new Rheem water heater. He was professional, knowledgeable and very responsive to my needs and concerns.Unfortunate that the warranty heater was defective but these things happen. Kelvin made the experience as easy as possible and actually provided a pleasant experience and resolved the problem completely.Thank you.

Review 26 (2024-04-30 - Rating: 5)
POMPA plumbing maintained great lines of communication. Plumbers Dan & Carlos were friendly and helpful, Carlos was also very efficient.

Review 27 (2023-07-26 - Rating: 5)
We had purchased a faulty water heater. Because of the brand Rheem, it was the best customer service I have ever experienced. Not only did they send the most capable, knowledgeable and truly one of the best service technicians I have seen in a long time, the company Rheem returned the water heater we had purchased, they gave us a brand new one and Pompa Plumbing installed it on the same day. There is now hot water. Thank you so very much.Yvonne Shevalier forLou Lentine

Review 28 (2023-12-01 - Rating: 5)
Dan from Pompa Plumbing checked my water heater thoroughly. Now its set like it should be...Will definitely use again and recommend to anyone needing prompt and knowledgeable service.

Review 29 (2024-04-26 - Rating: 5)
Denny was very conscientious, careful and professional in his work. Was very knowledgeable and thorough. Very happy with his performance.

Review 30 (2024-10-02 - Rating: 5)
Danny was an excellent technician. Very satisfied!

Review 31 (2024-05-06 - Rating: 5)
Pompa plumbing was wonderful. Brian and Johnny were punctual, knowledgeable and very patient explaining everything with us.

Review 32 (2024-04-19 - Rating: 5)
Every aspect of my experience was superior. From the first call with Melanie to the service call and follow up they are friendly, knowledgeable and have great follow up.

Review 33 (2024-05-09 - Rating: 5)
Excellent service and very friendly service person, fixed my water heater in a minute. 100% recommended!

Review 34 (2023-11-22 - Rating: 5)
Pompa Group took care of my water heater needs. Eric was my technician and he was very professional and knew his stuff!! Answered all of questions and concerns! If you ever have water heater issues, The Pompa Group will take care of it for you!! Thanks Eric and crew!!

Review 35 (2023-12-27 - Rating: 5)
All administrative and technical staff are very friendly, responsible and expert professionals. I am very happy to be a client of the Pompa Plumbing Group and I recommend this company 100%.

Review 36 (2023-07-11 - Rating: 5)
I will definitely use them for future business. They were contracted out through warranty for a water heater I bought, but seeing now how professional on time and very communicative, I will be using them for future business.

Review 37 (2023-07-28 - Rating: 5)
Carlos was professional, courteous, explained what he was doing and taught me the right way to do things. He worked hard and cleaned up afterwards. I hope I don’t need a plumber again but if I do, I will be calling Pompa plumbing and Carlos.

Review 38 (2023-08-29 - Rating: 5)
Carlos exceeded my expectations! On time, explained everything, so kind, and was even great w our dog harrassing him.Couldnt have asked for better 10 stars!!!

Review 39 (2023-08-15 - Rating: 5)
Carlos, was great! He was very prompt and friendly, and did a great job. Would definitely use him again.Highly recommend him!

Review 40 (2024-09-09 - Rating: 5)
Carlos is awesome! 5 minutes and I was up and running!!

Review 41 (2024-09-19 - Rating: 5)
Carlos was great and helpful with info about water heaters

Review 42 (2023-06-16 - Rating: 5)
Carlos allayla was my service man today and last week. He worked hard to solve my water heater problem. And with cheerfulness. It’s all taken care of. Thanks a lot!

Review 43 (2023-08-14 - Rating: 5)
The young men that worked on my gas hot water heater were very thorough in making sure where the gas was leaking from. Promptly replacing the defective part and even cleaned up after themselves 👍🏼

Review 44 (2024-05-22 - Rating: 5)
Excellent follow up, quick scheduling when needed! Service techs are knowledgeable and do great work!

Review 45 (2023-10-24 - Rating: 5)
Its very hard to find a contractor you can trust in Florida, Pompa Plumbing is one you can trust. Carlos Ayala was an excellent representative, as are all employees of this company.

Review 46 (2024-09-20 - Rating: 5)
Carlos is a top-notch professional who provided exemplary service and clear information. I would be happy to work with him again.

Review 47 (2023-08-14 - Rating: 5)
Carlos is very knowledgeable, explained what needed to be done and got the job done in a timely manner. Excellent job! I highly recommend!

Review 48 (2023-09-29 - Rating: 5)
My service technician Johnny was amazing! He called before he came,,he delivered excellent customer service! Recommended to everyone 👍🏾

Review 49 (2023-06-06 - Rating: 5)
Wonderful experience with our technician today. He was extremely helpful and replaced our water heater through warranty.

Review 50 (2024-07-16 - Rating: 5)
Very fast, professional, and effective service! Highly recommendable!

Review 51 (2024-04-26 - Rating: 5)
Technician was knowledgeable and efficient. Fixed the warranty issue promptly.

Review 52 (2024-09-17 - Rating: 5)
Carlos did great, please send him back out to complete job.

Review 53 (2024-04-25 - Rating: 5)
Dan did an excellent job. He was early and very respectful

Review 54 (2024-01-09 - Rating: 5)
Very professional, showed up on time and fixed my water heater leak very fast,

Review 55 (2024-04-30 - Rating: 5)
Quick & efficient. I really appreciated how quickly they were able schedule service and resolve the issue. Thanks!

Review 56 (2024-02-04 - Rating: 5)
Did a great job replacing the heaterWould definitely recommend Danny again.

Review 57 (2024-09-19 - Rating: 5)
Super friendly and very professional

Review 58 (2023-08-22 - Rating: 5)
Fixed my water heater quickly. He was great and knowledgeable. Would recommend.

Review 59 (2023-08-04 - Rating: 5)
Carlos did a very pretty good job , cant complain. Hes a keeper for the company

Review 60 (2023-09-26 - Rating: 5)
Carlos was amazing! Was on time and fixed my problem and is also good with dogs. ;)

Review 61 (2023-11-22 - Rating: 5)
Kelvin did an amazing job from start to finish. Very professional and experienced.

Review 62 (2023-10-13 - Rating: 5)
Jose came to my house and replaced my water heater and what a good guy. And a very hard worker.

Review 63 (2024-05-15 - Rating: 5)
Pompa plumbing very prompt Dan was very polite and took care of leaking hot water heater

Review 64 (2023-06-22 - Rating: 5)
Carlos was informative and fast with the job. Wish I had called them first with my issue.

Review 65 (2023-07-30 - Rating: 5)
Kelbin with Pompa Plumbing was impeccable again! Very knowledgeable, friendly and quick service!

Review 66 (2023-07-12 - Rating: 5)
Carlos and Johnny did a fantastic job they were on time and explained everything to me thoroughly

Review 67 (2024-03-07 - Rating: 5)
Carlos was professional, very knowledgeable and friendly. Thumbs up👍

Review 68 (2024-09-02 - Rating: 5)
Fany was very profesional

Review 69 (2024-06-09 - Rating: 5)
Initial install was not completed properly. Then they dispatched another plumbing technician named Danny. He inspected everything and did not rush, fixed the problems. We thank him for his efforts.

Review 70 (2024-07-12 - Rating: 5)
The staff is always courteous and works hard , professional! I had a complex plumbing issue and they saw it through!

Review 71 (2023-08-09 - Rating: 5)
Claros was on time and diagnosed the problem pretty quickly with my hot water heater.

Review 72 (2024-02-23 - Rating: 5)
Denny did an amazing job. I will never call any other plumber, but Pompa Plumbing and, specially, Denny. Not only he fixed the broken hit water pipe, but he gave us guidance, explained the process, was super clean and extremely careful. If I could give him 10 stars I will. He is simply the best!

Review 73 (2023-06-09 - Rating: 5)
The plumber Calvin was a wonderful person and very professional and knowledgeable did a wonderful job

Review 74 (2023-08-14 - Rating: 5)
They kept me informed each step of the way. Excellent workmanship. Very clean.

Review 75 (2024-02-01 - Rating: 5)
Very professional in and out in less time than an hour. Great job.

Review 76 (2023-10-20 - Rating: 5)
Professional, competent and courteous techs. Got the job done quickly and left place clean.

Review 77 (2023-12-01 - Rating: 5)
Great service. Technician was very professional and polite.

Review 78 (2023-07-28 - Rating: 5)
Carlos was friendly, helpful and very knowledgeable about the entire process.

Review 79 (2024-06-03 - Rating: 5)
Danny, our plumber was punctual, knowledgeable, fast and clean. Thank you!

Review 80 (2023-07-18 - Rating: 5)
Very reliable, knowledgeable and professional. Very happy with their service.

Review 81 (2024-02-10 - Rating: 5)
Very Professional. The tech, Jose was very good. He was very knowledgeable on the job. He cleaned the work area better than it was when he came . If I need to call for any other problems I will request Jose to perform the job.

Review 82 (2023-07-19 - Rating: 5)
Kelvin is very professional and did outstanding work!

Review 83 (2024-02-22 - Rating: 5)
Good & reliable workVery nice people.

Review 84 (2023-06-18 - Rating: 5)
DANNY was the best Fast service kind and very helpful when i had questions

Review 85 (2024-02-07 - Rating: 5)
Daniel installed the new board in our Rheem water heater quickly and cleaned up after. Impact group arrive on time & keep in touch. They are respectful of the home owner.

Review 86 (2024-04-18 - Rating: 5)
Pompa was prompt and provided me with excellent service on installing eight tankless water heaters, I would highly recommend Pompa!

Review 87 (2023-07-25 - Rating: 5)
Very competent and thorough technician. Fixed an issue left by previous company.

Review 88 (2024-04-23 - Rating: 5)
Prompt, knowledgeable, accurate. Everything I needed in a plumber.

Review 89 (2024-04-18 - Rating: 5)
They are responsive, knowledgeable, and professional. Great company!

Review 90 (2023-08-08 - Rating: 5)
Carlos could not have been more kind and very personable. He knew how to fix the issues we were having with water heater plus he told us we needed a new part as ours was going bad and it’s under warranty. Very professional and super sweet! Thank you 👍

Review 91 (2024-04-20 - Rating: 5)
Namikk was my Plummer , he was very friendly & a gentleman. He did his job well. Thank you

Review 92 (2023-10-08 - Rating: 5)
Carlos was amazing answered all our questions. Connected our new water heater. Was very thorough. Would recommend him.

Review 93 (2023-12-12 - Rating: 5)
Very knowledgeable, efficient and picked everything up before leaving. Would highly recommend Pompa Plumbings services!

Review 94 (2023-07-18 - Rating: 5)
Carlos was very professional answered all questions and helped fix the problem quick.

Review 95 (2023-08-28 - Rating: 5)
Carlos did a great professional job.

Review 96 (2023-10-19 - Rating: 5)
They tech was very nice and knowledgeable.

Review 97 (2024-02-13 - Rating: 5)
Amazing work done properly and with care. Thank you.

Review 98 (2023-08-29 - Rating: 5)
Kelvin did a fantastic job with our Rheem warranty replacement. He was super friendly, professional and knowledgable. It was like hanging out with a friend while he was here. Thanks again for your help!