Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Bergenfield, New Jersey

Address: 2 Lake St, Bergenfield, NJ 07621, United States

Phone: +1 201-308-7206

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards
  • Credit cards
  • On-site parking

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water jet cutting service
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-25 - Rating: 5)

    A kitchen sink backed up with sewage water... on Christmas Eve!?! How could it be worse?That was my wife and Is thoughts when the above happened to us, exactly. Despite it being Christmas Eve, when we called, we didnt have to wait on a help line, and then an hour or so later and a tech was over. Unfortunately, his machine broke and our problem was out of his scope, but the professionalism, courtesy, efficiency, and overall raw pluming talent that proceeded to back him up was incredible. Another tech came the next day, on Christmas. It was also out of HIS league, but they had preemptively scheduled someone to investigate deeper already. After the saint of an amazing second tech helped calm my landlord down, his backup quickly diagnosed the problem, before dark, and set out to contract an entire work crew to come bright and early the next day to dig us up and repair us, making sure we got our water back by dinner on the day after Christmas.Oh, and when the cleanup crew called me as planned, and learned of our hiccups, they didnt skip a beat and called me again the next day.At no point did I feel pressured to buy anything extra, or upsold. I didnt feel judged, or ashamed that my emergency was so poorly timed. The services and approaches were explained to me, simply and understandably, and the prices always made sense, while also being reasonably adjusted as my situation continued to morph. Everyone showed professionalism, care, and understanding the entire time.Put simply, I felt like they cared. About ME, not the sale. They wanted to do a good job in general, and in doing so they made me feel not like another sale, but a human being.You guys are great, you converted a for-lifer to Roto-rooter today.

  • Review 2 (2024-12-08 - Rating: 5)

    Jerry Chipman installed an electronic toilet for me and I cannot praise him enough. He was diligent, on time, and when there were missing parts he communicated and went to get them in order to see the job through. I highly recommend him

  • Review 3 (2023-12-09 - Rating: 5)

    The guys are great. Both the dispatchers and the technician on the field. The communication is quick and clear, but not curt. The work and attitude is awesome. The prices are reasonable. Definitely would recommend them to any one who needs a plumbing services

  • Review 4 (2024-09-04 - Rating: 5)

    I am so happy with the service I was provided by James tonight! He was responsive and very knowledgeable. He knew exactly where to look for the clog that was dead center in the middle of my pipe. It was not an easy task, yet he made it seem that way. He was so patient with me and he explained exactly what he was doing and why.I’m so thankful for James to solve this issue the same day I called. I would 100% ask for James by name If I ever need Roto-Rooter again.Thank you, James!

  • Review 5 (2024-11-14 - Rating: 5)

    Jerry C. was amazing to work with! He explained everything he was going to do and was patient with all of my questions. He worked quickly and efficiently. Also, just a great person to have a conversation with!

  • Review 6 (2024-07-23 - Rating: 5)

    Williams is a very professional technician. He was able to explain what was going on with my clogged toilet and provided me with solutions. He cleared it out in less than an hour and was thorough to ensure that all debris was out. He cleaned up nicely and tested to make sure the toilet was in working condition. I am very satisfied with the work provided by Mr Williams. Rotor Rooter you have an exceptionally talented employee. Thank you for sending him to my aid. A big thanks again to Mr Williams.

  • Review 7 (2024-11-19 - Rating: 5)

    We had an emergency situation with a leak under our kitchen sink. Franklin was here within 30 mins and resolved the issue quickly. He was very transparent, thorough, and professional. Extremely pleased with service.

  • Review 8 (2024-12-23 - Rating: 5)

    Justin Martinez is the best!!! He’s friendly and gets on the job fast. He explains things easy for you to understand, if you need someone he’s the one to go to.

  • Review 9 (2024-02-28 - Rating: 5)

    Maurice was one of the most personable servicemen we have ever met. He had to deal with my elderly mother, and that can be challenging, but he found a way to make her comfortable and stress-free. I can’t say enough about him as a person and his work!

  • Review 10 (2024-08-07 - Rating: 4)

    Excellent service, higher price. Since the corporate has purchased the local franchise, the price has increased. However, the owner called me to clarify that the new service includes more services than before including longer warranty period and other benefits. The process took 10 minutes to conclude and we are back to normal operation.

  • Review 11 (2024-08-23 - Rating: 5)

    James was professional, courteous, and very knowledgeable in his field. He patiently answered all of my questions and gave me great advice on how to protect my drains moving forward. Thank you for the great service, it was worth it!

  • Review 12 (2024-08-25 - Rating: 5)

    James was awesome. He was super professional, efficient and worked hard to get our issues fixed. He was great with explaining what happened and how to prevent it from happening again and very informative. James is the best.

  • Review 13 (2024-09-30 - Rating: 5)

    We noticed our basement was full of water at 11PM from water backing up to a sink in the basement. We spent an hour drying the basement but couldn’t shower. We called this company for assistance and within an hour or so a gentleman came and cleaned out the pipes. He was also knowledgeable in the future enhancements the pipes needed. We’re very thankful they came out so late in the night to help us.

  • Review 14 (2024-10-04 - Rating: 5)

    Jamil came out to fix my clogged toilet. He was professional, nice and most importantly persistent. The clog was really stubborn but Jamil didnt give up! I was afraid I was going to have to book a hotel for the night, but Jamil made sure I didnt have to. Additionally, he educated me on what caused the clog and how the pipes were interconnected, so this could be avoided in the future.

  • Review 15 (2024-08-20 - Rating: 5)

    James was on time, friendly, knowledgeable and very helpful! He went above and beyond to fix our issue. We highly recommend to anyone looking for a reliable service!

  • Review 16 (2024-08-06 - Rating: 5)

    Brandon was very helpful and efficient. He helped me install my new sink faucet and toilet bidet. They were leaking and he fixed it. 10/10 service

  • Review 17 (2023-12-03 - Rating: 5)

    A rule of thumb is that hiring a professional plumber with proven track of service will save money and time in the long run. This Roto Rooter service location definitely knows ins and outs of the plumbing together with well trained technicians. A prompt response with transparent service appointment process.

  • Review 18 (2024-08-26 - Rating: 5)

    I highly recommend Roto Rooter of Middlesex location. Our service person was Mr. William. He came out late on Sunday, and save this household from having to leave our house at night and to stay at a hotel. He explained what was wrong and fixed the problem fast. He made certain the problem was resolved and cleaned up the area better than how this dusty old basement looked when it was new. Mr. Willam provided pleasant service and quite the professional. His customer friendly explanation allowed even this old guy to understand the problem and what was completed to fix it. I will certainly call Roto Rooter again from the Middlesex location, and thank Mr. William who rescued this family from the nightmare we had prior to his arrival. He enabled us all to get to sleep and to use the facilities again. Priceless! Thank you, Mr. William, to service invoice# 41 211032748!!

  • Review 19 (2024-08-08 - Rating: 5)

    Brandon was extremely knowledgeable. He fixed the problem quickly and I haven’t had an issue since. I will definitely use this service and specifically Brandon again.

  • Review 20 (2024-10-04 - Rating: 5)

    My technician, Davian, snaked the clogged drain efficiently and neatly, left the kitchen as clean as he found it. He was pleasant company as he worked. Appointment was made easily online.

  • Review 21 (2024-08-30 - Rating: 5)

    Today I had to make the call. You know, the one you never expected to make. These guys came in fast, ready and charged to tackle the clogging issue we had in the basement with all the sewage there. Gennadiy was above and beyond, professional and knowledgeable as one needs in this situation. Thank you for solving the issue!

  • Review 22 (2024-07-18 - Rating: 5)

    Gennadiy was extremely helpful and quick to come out when needed. He was knowledgeable about the issue at hand and was able to resolve it. Highly recommended and will certainly be calling him for any future problems or needs.

  • Review 23 (2024-07-02 - Rating: 5)

    Great experience. William was friendly and professional. He took the time to explain the problem I was having and then fixed it. My family and I were very happy with his kind and helpful service.

  • Review 24 (2024-08-29 - Rating: 5)

    I had a great experience with Roto-Rooter. James was so knowledgeable and worked very efficiently. Would definitely hire him again!

  • Review 25 (2024-03-30 - Rating: 5)

    Absolutely thrilled with the exceptional service provided by Brandon and the Roto Rooter team! From the moment I reached out, they were prompt, courteous, and incredibly knowledgeable. Brandon swiftly diagnosed the issue and efficiently resolved it, ensuring everything was working perfectly before he left. His professionalism, attention to detail, and dedication to customer satisfaction truly set him apart. I wouldnt hesitate to recommend Brandon to anyone in need of reliable plumbing services. Thank you for your expertise and top-notch service!

  • Review 26 (2024-03-28 - Rating: 5)

    Williams Vega !!!! Amazing amazing amazing! Great listener, very professional and thorough. He was even nice to my giant scary dog. Got in and out in an hour and half and my kitchen sink is like new! Had a serious drain problem that extended to the dishwasher and garbage disposal and he cleared it all! Can’t recommend him enough. Get right with roto! Great and fair prices as well! Thank you again Williams!

  • Review 27 (2024-03-28 - Rating: 5)

    Roto Rooter was at home replacing a gas hot water tank they did a beautiful job replacing the tank and a clean professional job...was very pleased with the complete job,,,,no mess Thank you so much 1000%

  • Review 28 (2024-05-31 - Rating: 5)

    Gennadiy, just saved my day. He was really good at explaining what he has to do to identify the issue. Did his due diligence and fixed the issue and also ran a camera through the drainage pipes to locate the issue and gave a resolution on how to fix it. I am very satisfied with their service. No hidden cost, fair price. I will call them if I need any help with the plumbing in the future.

  • Review 29 (2024-12-13 - Rating: 5)

    MY WIFE, ELAINE, AND I WERE EXTREMELY PLEASED WITH THE SERVICE PROVIDED BY JERRY CHIPMAN, WHO ADDRESSED THE PRIMARY ISSUE OF NEEDING THE REPLACEMENT OF A DRAIN PUMP (EJECT0R) PLUS A FEW OTHER RELATED MATTERS FOR THE SYSTEM TO WORK PROPERLY. HE WAS QUITE KNOWLEDGABLE AND WHEREVER SITUATIONS REQUIRED PARTICULAR ADJUSTMENTS, HE DEMONSTRATED HIS SKILLS IN SATISFYING THE PROBLEMS WITH GREAT EXPERTISE FROM HIS EXPERIENCES IN FACING A VARIETY OF CHALLENGES. WE IMMEDIATELY APPRECIATED HIS PROFESSIONALISM AND VERY APPEALING AND SINCERE PERSONALITY -- THE KIND THAT ALL THOSE IN HOME SERVICE BUSINESSES SHOULD MODEL. HE WAS COURTEOUS AND PATIENT IN ANSWERING ALL QUESTIONS SO THAT WE COULD FEEL CONFIDENT THAT EACH STEP OF THE WAY WAS HANDLED AS SHOULD BE. WE COULD NOT BE MORE PLEASED WITH JERRY CHIPMANS SERVICE, AND AS A RESULT, THE FIVE-STAR RATING IS FULLY WARRANTED.SINCERELY,J.M. & ELAINE RAINE

  • Review 30 (2024-11-28 - Rating: 5)

    Jamil was a true professional, he assessed the problem and had it clear ed up in no time! Would highly recommend!

  • Review 31 (2024-06-03 - Rating: 5)

    William was our technician from Roto Rooter and did a fantastic job. He explained everything , made sure the pipes were not leaking and even realized we are seniors and offered the senior discount ! Thank you William for a great experience !

  • Review 32 (2024-08-09 - Rating: 5)

    Had a great experience with Angel, who did a great job with our blocked kitchen sink. Would recommend, everyone is responsive and friendly.

  • Review 33 (2024-03-27 - Rating: 5)

    Joel was awesome. Roto Rooter provided world class service like they promise.

  • Review 34 (2024-07-26 - Rating: 4)

    Plumber showed up on-time and ready to work. Cleared the drain and left no mess. Only complaint would be about the prices, a little expensive, but for same day service in an emergency what can you do?

  • Review 35 (2024-06-19 - Rating: 5)

    After a pipe burst in my basement, the service technician responded immediately. He was knowledgeable, communicated clearly and thoroughly, and fixed the problem quickly. Williams is wonderful!

  • Review 36 (2024-01-28 - Rating: 5)

    Roto Rooter is reliable and prompt. They keep you informed from when you make the appointment right through the end of service. Luis was very professional and did a great job for us. This time the issue was a little bit more concerning. Luis handled it and saved the weekend!

  • Review 37 (2024-06-19 - Rating: 5)

    We had a great experience with Williams, he was honest and was able to find and fix everything. He was here within 40 minutes of our call. Overall a pleasant experience.

  • Review 38 (2024-03-29 - Rating: 5)

    Rodney was very professional. He provided quick : quality service. I will definitely request his services again if I ever have a problem! Thank you so much for fixing the blockage in my kitchen sink 😊

  • Review 39 (2024-07-02 - Rating: 5)

    Angel was great to work with! He was thorough with his work and informed me of every repair he made. Exceptional customer service.

  • Review 40 (2024-02-05 - Rating: 5)

    Roto Rooter was FANTASTIC. My main line was backed up on Sunday night. It was easy to book and appointment online for the next day. They were in contact via email and text and confirmed everything. Maurice came right within the window that gave me. He was very knowledgeable and new exactly what needed to be done. On top of that he was very kind, during what was a stressful time. He quoted all the work perfectly, the bill was exactly what he said it would be. There were no hidden charges. He did the work in a timely manner and even cleaned up after himself. I will definitely request Maurice when/if I ever have to call Roto Rooter again!

  • Review 41 (2024-03-29 - Rating: 5)

    Robert was amazing! He was able to fix the sewer back up problem with ease that we had in the bathroom. He was friendly, knowledgeable, and exceeded our expectation. I would 100% recommend to anyone having any plumbing issues.

  • Review 42 (2024-03-30 - Rating: 5)

    Eric from Roto-Rooter is an absolute lifesaver! His professionalism, expertise, and dedication to solving our plumbing issue were beyond impressive. Not only did he arrive promptly, but he also tackled the problem efficiently and effectively, leaving no stone unturned until everything was in perfect working order. His friendly demeanor and willingness to go above and beyond truly made a stressful situation much more manageable. Thanks to Eric, I can confidently say that Roto-Rooter has a customer for life!

  • Review 43 (2024-04-04 - Rating: 5)

    Where do I start. Truthfully, my technician Brandon was outstanding! Outside of the typical professionalism that is expected of employees he went above and beyond to make sure I understood the work he was doing and post completion, made sure I was satisfied. Will definitely do business with them in the future and will definitely recommend to all others. 10/10

  • Review 44 (2017-11-28 - Rating: 5)

    My bathroom sink and shower drains were both clogged. I panicked because I was having family over for the holidays. How inconvenient. I called Roto-Rooter. Jack was very helpful and professional. Got me a technician to my house in less than an hour. Service was amazing and the technician was very respectful. Thanks to you Roto-Rooter I can brush my teeth and take a shower again. Thank you Jack and the roto rooter men. I will be using your services again.

  • Review 45 (2023-12-17 - Rating: 5)

    I had the pleasure of meeting Maurice during an emergency situation. His expertise and professional demeanor put me at ease immediately. He did a fantastic job and I am very grateful to him for his prompt service. Thank you Maurice.

  • Review 46 (2024-07-20 - Rating: 5)

    Angel was so helpful - helped us understand what happened to our pipe, how it got clogged, and how to prevent it from clogging again! Cannot recommend him and the company enough!!!

  • Review 47 (2024-11-09 - Rating: 5)

    Came out quickly. Very friendly. Very knowledgeable and got to the source of the problem within minutes!

  • Review 48 (2024-04-03 - Rating: 5)

    Thank you Roto Rooter, it was an easy job to schedule online, pick the day and rough arrival time and they were on time. Bob did a Great job, explained everything and showed Me what was gonna be done to solve the problem. Problem was fixed and a camera was inserted to verify the fix. All systems go for Now..

  • Review 49 (2024-06-25 - Rating: 5)

    Williams was a very good help when it came to fixing my plumbing issue. He was patient and talked me through the issue. Highly recommended.

  • Review 50 (2024-05-02 - Rating: 5)

    Roto-Rooter technician William was cordial, fast and neat. I would recommend his service if I am able. John Cavanaugh, the technician that made the initial visit the previous evening also provided relevant information and outstanding customer service. Roto-rooter sent great representation of their office and company in my opinion.

  • Review 51 (2024-06-20 - Rating: 5)

    Service was immaculate. Technician Brandon was professional, prepared and knowledgeable. Will definitely use this service again. Highest recommendation.

  • Review 52 (2024-09-09 - Rating: 5)

    Jacob did the job fast. Right now the gas pipe he replaced is working fine.

  • Review 53 (2024-06-03 - Rating: 5)

    We had an emergency call for sewer water entering our basement from our front sewer line. Ariel was very professional and cordial, respectful of our home and knowledgeable about our problem. Would definitely recommend.

  • Review 54 (2024-07-19 - Rating: 5)

    Quick response to our call; tech was very professional and knowledgeable. Glad that we got him to service our home

  • Review 55 (2023-12-27 - Rating: 5)

    Technician Jeff Faller did an amazing job! He knew his stuff and quickly solved our clogged pipe issue. I am also very appreciative since Jeff was extremely patient with my grandfather (who kept getting in the way!). I would recommend Jeff to anyone, thanks again Jeff!

  • Review 56 (2023-11-26 - Rating: 5)

    George came quickly, it was a weekend, explained job and pricing, was very caring and mindful of prices. He did the job in 15 minutes ( he said it may take an hour). Really best case scenario and he made my day. Al my big family was relieved, able to use water and enjoy life. Best experience, ten stars!

  • Review 57 (2023-09-06 - Rating: 5)

    We have used Roto-Rooter various times over the years, and will continue because they are on time, quick, dependable and professional. Our service tech Maurice has been to our house for several of the visits, and he is always friendly and knowledgeable and goes above and beyond to make sure everything is done right and that we are happy. He is an excellent representation for their company, and I highly recommend.

  • Review 58 (2024-04-02 - Rating: 5)

    I recently had the pleasure of working with Brandon S. from Roto-Rooter Plumbing, and I couldnt be happier with the service provided. Brandon was not only incredibly skilled and efficient, but he was also courteous and professional throughout the entire process. He quickly diagnosed the issue, explained the solution clearly, and completed the job with precision. I highly recommend Brandon S. and Roto-Rooter Plumbing for anyone in need of reliable and top-notch plumbing services.

  • Review 59 (2023-07-23 - Rating: 5)

    Maurice was absolutely incredible. He arrived on time, and was very professional. He accessed the situation, gave me a price and immediately went to work. And he didnt stop for almost an hour. He explained the whole process. He cleaned everything up and was on his way. It was a great experience and I will definitely recommend Maurice and Roto-Rooter.

  • Review 60 (2017-12-05 - Rating: 5)

    My toilet backed up today and I had no idea what to do. So I called Roto Rooter (upon a recommendation) and the customer service rep Kathy explained everything to me... She even sent a service tech within an hour of my phone call. I can’t say enough about how amazing this company is and how I appreciate their honesty. They went beyond the call of duty and even checked my septic tank and advised me on how to avoid these problems in the future. Thank you Roto Rooter for being an honest & trustworthy company!

  • Review 61 (2023-11-01 - Rating: 5)

    Great customer service with Roto-Rooter.. maybe more importantly, great results! Jeff was extremely professional, knowledgeable, & helpful! not only did he get my drain pipes cleared up and working properly, but also gave me some tips and advice on avoiding future problems. He took the time to explain the issues, and show me what he did to fix them. he also brought other issues to my attention and took the time to go over those with me, as well. Highly recommend- couldn’t be happier!

  • Review 62 (2024-07-24 - Rating: 5)

    William was awesome. He talked me through the options and explained everything before moving ahead.

  • Review 63 (2024-07-30 - Rating: 5)

    William was great! Helped us get to the root of the issue quickly, highly recommender!

  • Review 64 (2023-12-05 - Rating: 5)

    Had a lot of trouble getting our local plumbers to reply and/or come to help with a bath drain and kitchen drain issue. called this roto rooter and they replied right away, called me and booked the work for the very next morning. guy named JEFF showed up and was friendly, knowledgeable and thorough and did a great job. very happy with the entire process

  • Review 65 (2024-07-31 - Rating: 5)

    My man ariel hooked us up and was super polite and out of the way sally slices approves !! Thanks again ariel !!

  • Review 66 (2024-07-20 - Rating: 5)

    Angel arrived and explained different options to help with my problem. He was very helpful and fixed my issue he is an Angel and a very nice young man

  • Review 67 (2023-12-07 - Rating: 5)

    Maurice came in about half an hour after my call. He fixed the leak from a faucet efficiently. Maurice’s interaction with me was also pleasant and professional. He definitely deserves the five stars that others have also given to him.

  • Review 68 (2024-02-07 - Rating: 5)

    Austin is the best service tech that ever came to my house from Roto Rooter. He is extremely courteous, knowledgeable and patient. He explained the problem, presented the best solution and fixed our drainage problem. My husband and I were very impressed with his kind demeanor and the care he had with our home.He deserves to be recognized as a 5-star employee. Thank you Austin for a great job.Marianne and Luiz Matta

  • Review 69 (2024-03-27 - Rating: 5)

    Wow, the crew came out here on such short notice and got the job done. All of my local plumbers did not have the equipment and that’s when I decided to try them, glad I did. The crew was extremely helpful, in and out quick and now have a happy house and no sewage backup. And to top it off the work is guaranteed for 6 months!

  • Review 70 (2024-03-30 - Rating: 5)

    ⭐⭐⭐⭐⭐Erik from Roto-Rooter is an absolute lifesaver! We had a plumbing emergency late at night, and Erik came to our rescue with speed and efficiency. Not only did he quickly diagnose the issue, but he also provided a solution that was both effective and affordable. His professionalism and expertise were evident from the moment he arrived until the job was completed. Eriks friendly demeanor and willingness to go above and beyond to ensure our satisfaction were truly commendable. Roto-Rooter should be proud to have such a dedicated and skilled plumber on their team. If you ever find yourself in need of plumbing services, dont hesitate to call Erik from Roto-Rooter – you wont be disappointed!

  • Review 71 (2024-08-30 - Rating: 5)

    Roto rooter to the rescue! They came so quickly to unclog a toilet (paper cup fell in when flushing) and got the cup out without a big mess!

  • Review 72 (2017-11-29 - Rating: 5)

    Chris came over to my house and cleared my bathroom sink and sewer. Very professional and clean. Even changed the pipe at the bottom of my sink from a flimsy tube to correct PVC. Made sure everything ran fine before he left so nothing backs up. Will use again.

  • Review 73 (2024-03-29 - Rating: 5)

    Had a bad plumbing disaster in my basement and I called the company and they sent a young man names Brandon. He quickly fixed the pipe and replaced the hardware that I was unable to get to. He educated me on the proper maintenance and liquids needed to maintain the pipes thank you so much Brandon highly recommended

  • Review 74 (2024-06-13 - Rating: 5)

    William was very professional and knowledgeable. It was a very stressful water problem and he took his time and explained everything to us which was reassuring.

  • Review 75 (2024-07-08 - Rating: 5)

    Due to delay I waited longer than my four hour window but they made it right. Technicians were neat, polite, and got the job done

  • Review 76 (2023-12-22 - Rating: 5)

    Maurice is great! Straight, no chaser! Lol. I feel very comfortable that he explains in full detail your issue & what needs to be done to rectify it. Dont send anyone else to repair here! Many blessings.

  • Review 77 (2023-08-08 - Rating: 5)

    Having Roto Rooter service me for years I have always had positive experiences. The woman that answers my calls is helpful and super responsive. I cant say enough regarding the technicians. They have all been knowledgeable and professional. Recently, Luis was sent to resolve a drain blockage. He was courteous, clean, immediately checked everything and and solved the issue immediately. An exceptional technician!

  • Review 78 (2024-01-08 - Rating: 5)

    I cannot say enough great things about Jeff and this roto-rooter servicer. Jeff was actually early, sooo pleasant and kind and reassuring. He was very knowledgeable and helpful and fixed a big issue in legit slightly over an hour. He even took the time to clean everything up and his quality and care was like he was working in his own home. He was also super sweet to my kids who were so interested in what he was doing. He even took the extra care and time to help me clean up some of the leak on the lower floor under the issue in my kitchen. Jeff went above and beyond and you just don’t see this much anymore. He is a real gem!! Give him a raise!!!

  • Review 79 (2023-09-06 - Rating: 5)

    Tried my best to fix a clog. Cleared the trap, all the PVC under the sink, but it seemed to be too far in the wall for any snake or draino to break up. Called them, they came out within 24 hours of the phone call, arrived within the window promised, and offered an affordable price. Work was smooth and quick as well, highly recommend.

  • Review 80 (2024-07-31 - Rating: 5)

    Gennaediy and Ian were patient, friendly, and thorough. Did a great job!!

  • Review 81 (2023-12-24 - Rating: 5)

    They were able to fit me in when they had a full day. Communication was excellent. Austin was very nice and professional. He took care of the problem and explained everything. Very good experience.

  • Review 82 (2023-11-18 - Rating: 5)

    Maurice was the MOST WONDERFUL SERVICEMAN I COULD HAVE POSSIBLY HAD. HE came well after closing time on a Friday night & was so competent, kind & professional. All repairmen could take a lesson from him in how to perform his work & take care of customers!!!!!! If I had to give him a grade….I would gladly give him an A+++++ and that’s coming from a retired school teacher!!!!!

  • Review 83 (2023-12-14 - Rating: 5)

    Tyler did an excellent job for us. It was a difficult blockage to clear and he kept at it till there was no blockage left. He was very thorough and neat. We would definitely use him again!

  • Review 84 (2022-12-29 - Rating: 5)

    Had a backup issue coming in the basement slop sink. Made one call & a repair guy was sent. Maurice was about his business as well as polite. Did a great job with no complaints. I would recommend this company & worker as the service was great.

  • Review 85 (2024-01-25 - Rating: 5)

    Maurice was great. He was quick to identify and remediate the issue while explaining to me along the way. He advised on future steps to take and was pleasant the whole time.

  • Review 86 (2023-05-10 - Rating: 5)

    Maurice was extremely professional and knowledgeable. He came in ready to work, immediately diagnosed the issue, and worked to resolve. We are extremely happy with the service we received and will request him specifically for any plumbing needs we have in the future. The a absolute best on the business.

  • Review 87 (2024-03-30 - Rating: 5)

    My Technician Brandon was awesome. I would highly recommend him for any service needed. Great Work. I’ll definitely be using this plumbing & water service in the future.

  • Review 88 (2024-04-11 - Rating: 5)

    Javon and Gennasdiy were both great. They were very friendly and got the job done quickly and efficiently. Would highly recommend and will definitely be calling again, if needed.

  • Review 89 (2024-03-30 - Rating: 5)

    Sai arrived on time, determined that it was a main drain pipe problem, gave me two options and prices (I selected one) , and he went ahead and snaked the pipe. His coworker Frank then took a camera and showed me the inside of the main pipe. More work is necessary. Sai and Frank explained every step taken in clear terms. They demonstrated their knowledge and expertise, giving me confidence in them. They did a great job and I would readily use them again.

  • Review 90 (2024-02-15 - Rating: 5)

    Maurice was great! He explained the problem, fixed our issue and was neat and courteous. He also offered suggestions on how we could avoid future problems. Would recommend!

  • Review 91 (2024-02-28 - Rating: 5)

    The plumber that came over, Jeff, was absolutely amazing. He was courteous and friendly. Worked as fast as he could. Showed me everything he did and explained why he did it the way he did. He also showed me how I can do some the maintenance work myself.

  • Review 92 (2023-09-14 - Rating: 5)

    Maurice was really efficient, friendly and knowledgeable. He explained everything he was doing with great detail and tried to find the quickest and least messy solution to the clog. If you call RR and get Maurice, you’re in great hands.

  • Review 93 (2024-03-28 - Rating: 5)

    I had a valve burst in the middle of the night, water was everywhere and I needed it fixed as soon as possible. Lucanes arrived first thing in the morning to address my problem. He assessed the situation and gave me a clear explanation of what would need to be done while also suggesting preventative measures so that I will not experience valve and water pressure issues in the future. The work was done in a reasonable time frame and I was tremendously satisfied with the work and exceptional customer service. I would highly recommend Roto- rooter and Lucanes for any plumbing needs.

  • Review 94 (2024-01-15 - Rating: 5)

    Quick response, same day service, came to my house within an hour to unclog my sump pump. Luis was thorough, knowledgeable, honest and easy to talk to. I hope I get him next time I need service. well done kid. thank you.

  • Review 95 (2024-01-06 - Rating: 5)

    Maurice was efficient, courteous, knowledgeable, and extremely helpful. He went above and beyond to solve my drainage problem. I would recommend him to anyone who has a plumbing issue. He is an asset to RotoRooter!!!

  • Review 96 (2023-12-03 - Rating: 5)

    I am highly recommend Roto -rooter. They answer very quickly and whenever I need a service, they come immediately . Even the weekend . I have been using this company almost 5 year . My house having a problem all the time and they always help us .They have a very nice professional technicians. Specially Austin fix my house problem and he’s very kindly explain and listen to customer say. Austin bring floor tent so my floors is not messy usually another company they never. I really really love the service.Thank you roto-rooter & austin

  • Review 97 (2023-12-17 - Rating: 5)

    Maurice was the best!! He listened when I said simply snaking the drain had worked a few times but only for a short period of time, and then he took all the time he needed to figure out what was causing the problem to keep returning. He has pipes open and snakes going on two levels of the house and cleared out a problem. Very friendly and helpful! Thank you!!

  • Review 98 (2023-01-18 - Rating: 5)

    George was our technician and he was very responsive, knowledgeable and easy to work with. He repaired our pipes with no issues and was upfront and honest about cost, expectations and preventative actions we can take to avoid issues in the future. I highly recommend you request George as your tech if you ever have any issues. Thanks!

  • Review 99 (2023-10-12 - Rating: 5)

    Very Impressive! After reaching out to 3 local plumbers with no response, Roto Rooter answered the phone and in less than 5 minutes had me scheduled for the next morning. I was kept updated by text and Maurice showed up on time. He fixed the clogged drain professionally, repaired some pipes under the sink. All done quickly, efficiently, and the price was reasonable. He gave us some advice to prevent the problems in the future. I will definitely use Roto router again.

  • Review 100 (2023-11-05 - Rating: 5)

    Maurice was a great technician, he fixed with a sewage issue I had been dealing with for days in a matter of minutes. Alleviated my stress. Highly recommend his service to anyone who is having toilet issues.

  • Review 101 (2024-01-29 - Rating: 5)

    The plumber who came out, Maurice, was very knowledgeable and professional. He resolved the problem quickly and explained everything as he worked. I would gladly recommend him, and your service, to others.

  • Review 102 (2023-04-16 - Rating: 5)

    Maurice was on time, actually arrived earlier than expected. He asked if i wanted him to wear a mask since I was wearing one for my own protection; I declined, it was fine.My kitchen sink was filling up with water and he fixed the issue. Root-Rooter is the best plumbing service Ive ever used. If you have an issue, theyre you go to solution people.Michelle, the appointment maker on the phone, is on top of everything, super easy to ask any questions to.Overall, this company has been a life saver. No more going nuts looking for plumbers not knowing who to choose from. These are the guys! Highly recommended!

  • Review 103 (2024-01-18 - Rating: 5)

    Luis was amazing. He snaked all 45 of my washing machines and did everything that he was supposed to do plus more! Definitely will use his services again.

  • Review 104 (2023-08-06 - Rating: 5)

    This is the second time Jeff did work at my house ( for two unrelated issues)and he was great both times. He was prompt and polite and explained what he was doing and why. He was efficient and cleaned up after the repair. I would definitely recommend.

  • Review 105 (2024-04-03 - Rating: 5)

    Great experience with Brandon, he was patient when i was explaining the issue. He took his time to diagnose and resolve the problem in a time efficient manner. Will be requesting for him in the future

  • Review 106 (2024-07-20 - Rating: 5)

    Gennadiy is always great. Pleasant, knowledgable, and professional. Drain cleared quickly and neatly!

  • Review 107 (2024-03-04 - Rating: 5)

    Maurice is fantastic. Found the problem, solved it. This person is an outstanding plumber and an asset to your company. Plus hes extremely friendly too.

  • Review 108 (2023-11-12 - Rating: 5)

    Maurice was a consummate professional. We had a drain backup and Maurice mobilized to our home very quickly after contacting him. He identified and mitigated the problem masterfully. I highly recommend Maurice for those that require plumbing services, especially in an emergency situation.Jim K.

  • Review 109 (2022-05-16 - Rating: 5)

    Maurice was excellent. We had a backed up sink and tub, both were taken care of quickly and cleanly. He also installed new pipes under the sink. He had great advice for avoiding clogs in the future. Overall great experience. We are very grateful.

  • Review 110 (2023-09-10 - Rating: 5)

    Called Roto Rooter because of a blocked sewer line. They came within 2 hours of the call. Sewer drain was unclogged after a few minutes. George our technician recommended the pipe to be inspected via camera because we have been experiencing issues since we moved in. It was the first time any company offered it and we were grateful because of what was found. George was very professional and explained everything to us and even recommended a company to replace our pipe.

  • Review 111 (2024-04-01 - Rating: 5)

    The guys from Roto-Rooter were incredibly professional, responsive, and, most importantly, were able to fix my parents clogged sink. I highly recommend their services.

  • Review 112 (2023-02-12 - Rating: 5)

    My toilet tank wasnt filling with water. It turned out to be the flush valve. I didnt know that until Maurice showed up and shown me. Maurice was very friendly, respectful, knowledgeable and professional. He fixed the issue within fifteen minutes. I highly recommend Maurice. Maurice is the MAN. Also the young girl who answered the phone and set up my appointment was also very nice and understanding and professional.Thanks again.K. Stroh.

  • Review 113 (2024-03-30 - Rating: 5)

    Great Plumber. Fast and efficient service. Thankful for his suggestion on the water powered sump pump. Worth my investment

  • Review 114 (2024-02-28 - Rating: 4)

    Recently used Roto-Rooter and was very happy with the process of scheduling our appointment and communicating when our technician Austin would arrive. Austin was very knowledgeable and professional.

  • Review 115 (2023-01-04 - Rating: 5)

    Very professional. Maurice explained every step of the way and he did a very thorough job. I’ve had other companies perform the exact same procedure and Maurice did a more complete, thorough job. I would recommend your company, and especially Maurice, to everyone that needs this service.

  • Review 116 (2024-01-05 - Rating: 5)

    He was polite and answering my questions and showed me the problem before and after when it fixed.... I recommend rotor rooter services for anything that need to be fix here... ... thank you and Happy New Year!!You have a Gteat roto rooter technician!! Thanks again.

  • Review 117 (2023-03-05 - Rating: 5)

    Was very easy to make an appointment. The service tech Junior did a fantastic job, explained everything and took the time to investigate the issue I had. He was able to resolve my issue and provide me with guidance on how to resolve the issue I have going forward. Highly recommend Roto Rooter.

  • Review 118 (2023-11-26 - Rating: 5)

    Plumber Technician Tyler did an outstanding job fixing my toilet problem. Tyler provided world-class service and did the work extremely efficient. Roto Rooter is very lucky to have such an awesome employee like Tyler!

  • Review 119 (2023-01-04 - Rating: 5)

    Technician on site, Junior, did a great job and was extremely professional. He was patient on explaining the process and provided an overview of the potential cause and effect before working on the home. Explained in detail his diagnosis and made suggestions for preventative measures to avoid potential issues in the future. Highly recommended! Very much appreciative for his time and service! Thank you again!

  • Review 120 (2023-10-15 - Rating: 5)

    AWESOME SERVICE!!! I called Roto rooter , Friday morning to have my main line snake and bathroom shower unclogged and in less than three hours Junior a professional plumber was at my house. He thoroughly explained what he was going to do and did just that. My water line and pipes are clear. Junior deserves a raise!!! I am very happy with the service provided.

  • Review 121 (2023-08-16 - Rating: 5)

    I have used Roto-Rooter different times on different properties, Maurice in NJ also known as MOE - has been by far the best ever. Super knowledgeable super helpful and all around a great guy. Will request him for next time i call RR

  • Review 122 (2023-07-02 - Rating: 5)

    Chris was a pleasure to have in our home. He was friendly, professional, courteous and was able to clearly articulate the problem we were having and how he was going to solve it. I would definitely request that Chris service our home in the future, if necessary.

  • Review 123 (2023-11-28 - Rating: 5)

    Prompt, great service! My tech, Austin, was confident and professional. He fixed my problem with ease and advised on how to prevent the same problem in the future. Thanks for a job well done.

  • Review 124 (2023-12-13 - Rating: 5)

    Maurice was very proficient and competent. He thoroughly assessed the problem, explained what he needed to do and answered all of our questions. Furthermore, Maurice recommended ways we could prevent reoccurrence of drain clogs.

  • Review 125 (2024-03-29 - Rating: 5)

    The technician was very friendly and knowledgeable and was able to help clear our toilet and drain quickly on my daughter’s birthday. Thank you! Highly recommend for any plumbing emergency

  • Review 126 (2024-03-31 - Rating: 5)

    Gennadiy was a very helpful plumber! He was very nice and helpful with our questions. Would recommend to my friends who need work done.

  • Review 127 (2023-11-27 - Rating: 5)

    I called Roto-Rooter the morning after Thanksgiving to address a bad clog in my basement sink. Jeff arrived just a short time after I called and was extremely professional. He took the time to provide detail on how to avoid a similar situation in the future and walked me thru every step of the repair. Highly recommended!

  • Review 128 (2022-08-23 - Rating: 5)

    Maurice is amazing! Second time he’s been here for service at my home, and once again has done a perfect job. No challenge too tough for him, works fast, works clean, great guy and a pleasure to have in my home.

  • Review 129 (2023-09-10 - Rating: 5)

    Luis was on time, polite, professional and cleared my 2 bathroom sink drains efficiently and neatly! Kudos to Luis!I want to compliment Michelle, who answered my phone calls. When I told her I wanted to compare prices, she was polite and professional! When I called back to schedule with RotoRooter, she treated me politely and professionally! I highly recommend Roto Rooter! I will use them in the future if needed.

  • Review 130 (2023-09-04 - Rating: 5)

    Luis got here quickly on a holiday weekend, and we were so grateful. He was very professional and did a thorough job. We were very happy with the service he provided.

  • Review 131 (2024-08-05 - Rating: 5)

    BRANDONHE IS A WONDERFUL TECHNICIAN VERY KNOWLEDGEABLE AND PLEASANT. A PLEASURE TO HAVE HIM FIX MY SEWER.

  • Review 132 (2022-12-22 - Rating: 5)

    Luis serviced our toilet yesterday and did an amazing job. We had a lot of questions and he took his time to answer all our concerns. He was very professional, and on time. I would recommend Luis to anyone and glad we went with Roto-rotor!

  • Review 133 (2022-10-23 - Rating: 5)

    The customer service was very informative and easy to schedule an appointment.The technician Maurice was great very friendly and professional and got the job done quickly and on time. Cleaned up after he was done an absolute pleasure to deal with.

  • Review 134 (2024-04-03 - Rating: 5)

    Definitely a 5 star review. Showed up in time and had my sinks and tubs working like they were new. Wish you had more technicians like him.

  • Review 135 (2024-01-23 - Rating: 5)

    It was great....I called to make an appointment, they had one at a convienent time...but Jeff was early which was even better. He was friendly, polite, got to work and resolved the issue faster than expected.

  • Review 136 (2023-04-26 - Rating: 5)

    George was very professional. He was actually a little early which is rare for plumbers in my experience. He was not only able to easily unclog our tub drain but he also shared great insight on how we can keep the drain clear going forward. With pros like George working for them, Id definitely use Roto-Rooter again and would recommend it to others.

  • Review 137 (2023-12-10 - Rating: 4)

    Maurice did a good job getting the roots out and sneaking my sinks.He ran the water after he was done and it all went down before he left. He had a nice personality.

  • Review 138 (2023-05-28 - Rating: 5)

    Austin was fantastic!! I am so grateful for him… He found a problem that a previous company missed completely. He was so courteous and knowledgeable. I am definitely reaching out for any further issues at my home.

  • Review 139 (2023-12-22 - Rating: 5)

    Tech Junior did a wonderful job and I was very happy with his service. Roto Rooter of Bergenfield is the best, I will continue using their services in the future for sure.

  • Review 140 (2024-03-30 - Rating: 5)

    My 5 stars go to Brandon. Brandon took care of my issue, was in and out, and very professional. Best plumber Ive used. Thanks again!

  • Review 141 (2024-01-10 - Rating: 5)

    Austin arrived on time and completed the job expeditiously. He was a pleasure to work with during his time at my home, and I would recommend his service.

  • Review 142 (2024-03-02 - Rating: 5)

    Roto Rooter Bergenfield, Maurice was great did quick clean work. Very nice guy personable and friendly. Def would recommend.

  • Review 143 (2023-07-01 - Rating: 5)

    Maurice is the best!! We were his last call on the Friday of a holiday weekend. As soon as he came in he identified the issue and got to work. Everything was fixed and back running in no time!

  • Review 144 (2023-11-21 - Rating: 5)

    We had a great experience with Roto Rooter this past weekend. We’re on septic and had sewage coming up through our downstairs shower drain. Called first thing Sunday AM and they showed up around noon. Found a clog out by the septic tank and cleaned it out within the hour. Professional and friendly. Will certainly recommend them and use again.

  • Review 145 (2023-11-20 - Rating: 5)

    He was very pleasant and professional.I was told service would call before he came, but no call. I do believe the price was a little high for the job. I know roto rooter is a service we need.

  • Review 146 (2023-08-31 - Rating: 5)

    I highly recommend the technician, Jeff. He was prompt, professional, and helpful. He listened and thoroughly explained what he needed to do to fix the problem. I had both my bathtub and kitchen sink clogged. The job was difficult and he worked hard to fix it and made sure everything was running properly. He even gave us helpful suggestions and advice to prevent the problem from happening again . Thank you for your hard work. Great job!

  • Review 147 (2024-03-03 - Rating: 5)

    Maurice was a perfect gentleman, respected my property by demonstrating his expertise in taking care of my problem. Thank you, Maurice and Roto-Rooter!

  • Review 148 (2023-01-14 - Rating: 5)

    I had an issue with my shower drain, the water was not going down and I had 3 different plumbers come and take a look at it. None of them were successful and one even suggested he make holes in my walls and ceiling to figure out what the issue was! He wanted to charge me $4,000!! I was so desperate I googled another plumbing service last minute, read all the positive reviews and decided to give them a call. Chris arrived at my house at 6:30pm that same day, was in my house for about 10min or so and was able to clear out my drain! He saved me $4,000! I wanted to give him the biggest hug ever! He was amazing, friendly, quick and explained the issue! Will be using them for future plumbing services (:

  • Review 149 (2021-05-11 - Rating: 5)

    We had the main sewer line back up into the basement. I called and was happy to hear a tech could be available within the hour. Maurice arrived probably less then 30 minutes after my call. He went straight to work snaking the line and clearing the clog. Maurice was very professional, fast to get the job done and great for some conversation. In total time from first call to saying good bye, it only took a bit over an hour. Thanks again for the fast service.

  • Review 150 (2022-06-15 - Rating: 5)

    Maurice was simply amazing. Had multiple issues and this young man addressed each problem and answered all my questions along the way. Thank god for Maurice. Wonderful personality and excellent plumber. Would highly recommend roto rooter

  • Review 151 (2023-01-18 - Rating: 5)

    A stress free experience from start to finish. George was extremely knowledgeable and informative!! He was prompt, pleasant, and kept me informed every step of the way. A great value for my money he was in and finished in no time and was on time just like he promised. An real asset.

  • Review 152 (2022-10-06 - Rating: 5)

    The service person from the Bergenfield Roto Rooter was wonderful. Maurice came when he said, and had a caller let me know he was on his way. He was thorough and considerate. Made sure to move anything that could get dirty first before starting. He was very knowledgeable and showed me what the problem was, and took care of it right away. He didn’t leave until he was satisfied that our clogged shower drain worked smoothly and efficiently after snaking it with a long line. I would definitely use them again and ask for Maurice!

  • Review 153 (2023-07-11 - Rating: 5)

    I recently had the pleasure of hiring Roto Rooter, specifically Maurice! I’m delighted to share my positive experience. From start to finish, their service was outstanding, and I wholeheartedly recommend Maurice to anyone in need of plumbing assistance.

  • Review 154 (2022-11-10 - Rating: 5)

    Maurice came on time and fixed our kitchen sink which was clogged and needed a new pipe. He was fast and courteous. We were very happy with his work. Roto-Rooter is a reliable company. Rare these days!

  • Review 155 (2023-12-06 - Rating: 5)

    I am highly satisfied with the excellent plumbing service provided by your company. The assigned employee is skilled professional promptly addressed the issue and delivered outstanding results. I highly recommend his services.

  • Review 156 (2023-06-19 - Rating: 5)

    The technician they sent was Maurice he was very professional he came on time it took him less than 10 minutes to complete and rectify the issue and he also fixed my toilet seat for me I was definitely appreciative of that!

  • Review 157 (2024-03-30 - Rating: 5)

    Robert was such a great technician! He was timely, polite and the service was done i. a reasonable time! Definitely highly recommend!

  • Review 158 (2024-02-25 - Rating: 5)

    Jeff, the technician, arrived as scheduled. I recd a text ahead of time so I had plenty of notice. He explain everything about the issue. Was very courteous.

  • Review 159 (2023-01-21 - Rating: 5)

    Junior was a great technician! Arrived within the expected time frame, solved my problem, applied my discount and extremely organized for a difficult job. I was very happy with his work, expertise and efficiency.

  • Review 160 (2023-09-06 - Rating: 5)

    Austin was very kind, polite and courteous. He heard our issue and after considering all the options he deduced the best possible solution, explained what he would do, and was able to fix the problem quickly and efficiently.

  • Review 161 (2022-12-15 - Rating: 5)

    Mr Luis was very professional, kind ,courteous, respectful and honest. He unclogged the tubs drain pipe on first and second floor apartment. I would recommend him to anyone whos in need his service. Thank you Mr Luis 👩‍🔧. Happy Holidays to you and your loved ones 🎄🎉👼!

  • Review 162 (2023-09-02 - Rating: 5)

    My technician Junior was incredible. He was on time, professional, and informative. He resolved the issue very quickly and provided me with ideas to prevent the issue from coming back.

  • Review 163 (2023-12-29 - Rating: 5)

    Jeff was great! He was polite, thorough and knowledgeable and explained everything to me as he went along. I highly recommend him.

  • Review 164 (2022-04-09 - Rating: 5)

    Maurice was amazing and smart. He fixed our issues with our sink super quick! Highly recommended him and his service! He also has good stories and it was fun to hear. :)

  • Review 165 (2023-07-30 - Rating: 5)

    Jeff is a lifesaver!! Professional, extremely knowledgeable and this is the best service we have had for our home in recent memory. Will highly recommend Jeff and your company to anyone who may need your services. And, our emergency happened on a Sunday!!!

  • Review 166 (2024-09-04 - Rating: 5)

    Fantastic job and super nice. Took the time to diagnose and solved the problem

  • Review 167 (2022-12-07 - Rating: 5)

    George was able to thoroughly resolve the kitchen drain clog and give some tips to help reduce the issue going forward. Seemed competent, knowledgeable, and pleasant to deal with. Only reason I used Roto Rooter was because of a recommendation from someone else who used them and was satisfied with the service. If the clog doesnt come back in 30 days I will be recommending his service to friends

  • Review 168 (2023-02-02 - Rating: 5)

    Maurice was great. My Mom was very please with his performance. He went above and beyond. This company held up to their name. We appreciate the work done. God bless!

  • Review 169 (2022-06-27 - Rating: 5)

    Maurice was the technician who made our service call. He was professional, polite and nice to talk to. Maurice quickly got to work unclogging our sinks and tub. He explained the issue thoroughly and cleaned up his work area when the job was done. Highly recommend, and definitely ask for Maurice!

  • Review 170 (2022-07-11 - Rating: 5)

    Maurice was not only very personable and friendly, but he was also extremely professional and knowledgeable. He was very thorough in assessing the situation and fixed the problem without any issue. I would highly recommend! Thank you so much!

  • Review 171 (2023-09-15 - Rating: 5)

    I selected Roto Rooter because I believed they had the most experience and the best equipment to solve my drainage problem. And I was spot on. Jeff, my tech, is the best there is. He is personable, very, very knowledgable and completely professional. Although my main drain blockage was very difficult, he refused to give up and ultimately solved the problem. My only regret is that there are only 5 stars to give him specifically and Roto Roter generally.

  • Review 172 (2024-03-27 - Rating: 5)

    The technicians were on-time, friendly and helpful. They were able to quote the price up front, explain their findings and repairs, and left a neat jobsite.

  • Review 173 (2022-12-31 - Rating: 5)

    We were sent reminders which were very helpful. A call the morning of asking if an earlier appt was available if we would want it. A text before the tech arrived, all these things made me feel safe. The tech explained everything nicely, went over the billing with me and fixed our problem. He explained what we could do to avoid problems like this in the future. I would recommend to others and use them again if necessary .

  • Review 174 (2024-08-27 - Rating: 5)

    I highly recommend Roto Rooter. The plumber was very professional and very knowledgeable.

  • Review 175 (2024-04-02 - Rating: 5)

    Brandon had amazing customer service. He was efficient at locating my problem and getting to the root of it. I would definitely recommend

  • Review 176 (2023-12-19 - Rating: 5)

    Tyler came to my home today and was super professional and efficient. He resolved the difficult issue relatively quickly and I would highly recommendI had a complicated clogged sewer line and thankfully Tyler took care of the issue

  • Review 177 (2024-04-03 - Rating: 5)

    Roto rooter is always there when you need them. If you contact them, hope for Brandon smith. He is as professional and efficient as they come.

  • Review 178 (2021-06-28 - Rating: 5)

    Maurice did a great job today. I initially expected the worst in terms of the extent of the repair as well as the cost. Maurice was at my home within two hours after I called the company. He was very knowledgeable, professional, personable and he was able to fix the issue quickly. I will use him any time I need plumbing work done going forward.

  • Review 179 (2023-09-27 - Rating: 5)

    Roto rooter was quick to get me scheduled. Chris came out on time, diagnosed the issue, and made sure I understood the problem and the solution. He worked efficiently and effectively.

  • Review 180 (2024-01-19 - Rating: 5)

    We had a horrible experience with a plumber from Clifton where he broke a pipe and a toilet in another section of the building. We called Roto-Rooter and Maurice saved the day! We will definitely be using Roto-Rooter again.

  • Review 181 (2024-06-20 - Rating: 5)

    Brandon was thoughtful and helpful in helping us navigate the services we needed at a really fair price.

  • Review 182 (2023-07-22 - Rating: 4)

    I had an emergency on July 17th and had no choice but to call Roto Rooter since my regular plumber was out of town. Over the phone experience was nice and the woman assured me that I would get a $100 discount since I am a senior citizen of 66 years of age. I was charged exactly $1625,63, The parts needed was $130.00, taxes $125.00 and, the labor was a $1,370.00. The two guys did a good job and I bought them lunch with was $52.00 via DoorDash. The problem is there is no $100 discount on the invoice/bill at all. .I asked the main guy does the total charge include my senior citizen discount he said yes. However, I realized there was never any discount I told the person who took my call that morning, I could prove my age if necessary. She said that will not be necessary. Shame on Roto Rooter. Older people always get taken for Scams. Thanks for lying Roto Rooter.

  • Review 183 (2023-06-18 - Rating: 5)

    Chris was on time, very pleasant and knowledgeable about the work. Completed the job quickly and thoroughly even though it wasnt as easy as it seemed. I recommend highly without reservation. THANK YOU!!!!

  • Review 184 (2022-09-14 - Rating: 5)

    Maurice was great. He came and fixed my issue and I couldn’t open my restaurant without him solving my plumbing problem. Great guy and very personable. Roto rooter is the best with staff like Maurice

  • Review 185 (2024-08-29 - Rating: 5)

    Gennadiy was amazingToday with his knowledge and expertise! Thanks

  • Review 186 (2023-04-02 - Rating: 5)

    Jeff was On time,friendly,ProfessionalDuring the repair products and parts were explained before, and during installation. Also gave great advice for maintaining plumbing pipes during the year. we will definitely be using this company in the future. Great job.

  • Review 187 (2022-08-30 - Rating: 5)

    The employee was very professional and arrive between the hours we were given. He also got his work done efficiently for us. Thanks to him be prepared there really want much of a clean up. We have use Roto-Rooter before and we have never been disappointed:

  • Review 188 (2021-04-08 - Rating: 5)

    I used their website and was able to get an appointment within 3 hours. Maurice showed up and was very pleasant and professional. He diagnosed the problem (a toilet supply hose and valve were leaking), replaced the entirely assembly in about 30 minutes. Maurice was a true gentleman as well as an outstanding employee. I have used Roto-Rooter for several of my plumbing needs in the past, they are always quick to respond, skillfully diagnose the needs and provide a solution at a fair price.

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