Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Baytown, Texas

Address: 606 Rollingbrook Dr Ste 2J, Baytown, TX 77521, United States

Phone: +1 281-691-6363

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-10-25 - Rating: 5)

    Our sewer backed up today and Roto-Rooter was awesome at getting us a plumber quickly. John came out to help us with the issue and he was fantastic! He did a great job talking us through the whole process and really made us feel comfortable. He was super thorough and worked hard to make sure he resolved the issue. We super appreciate the work he did and will definitely be requesting him anytime we need plumbing work done!

  • Review 2 (2024-09-28 - Rating: 5)

    This was my second time using this business. By far pleased with the results of the services I received. John was very helpful and detailed when he explained the process and how to maintain a good water flow after the service was done. He even gave recommendations for products that you all offer for future reference. Thank you again!

  • Review 3 (2024-12-27 - Rating: 5)

    We had a clogged toilet that was difficult to unclog. Called Roto-Rooter and they had someone out within an hour. Osbaldo was awesome - super friendly, respectful of our sleeping baby and got the job done fast. Would definitely recommend Osbaldo and Roto-Rooter!

  • Review 4 (2024-11-28 - Rating: 5)

    We had a back up the night before Thanksgiving. We called several recommended plumbers and couldn’t get anybody to come out. I tried Roto-Rooter and they were out within an hour. The tech was professional and pleasant. He actually worked his butt off to get everything flowing again. They’ll be my first call next time.

  • Review 5 (2024-10-23 - Rating: 5)

    John was great. Very detailed what he was going to and very thorough in doing his job. Offer helpful tips for any possible issues we might have moving forward. Would use his services again.

  • Review 6 (2024-12-07 - Rating: 5)

    Got a quick response time to my residence. The technician ( Osvaldo Valdes ), quickly assessed my needs and proficiently completed the work in order to rectify my plumbing issue(s). Great job and recommend this technician anytime.

  • Review 7 (2024-09-20 - Rating: 5)

    John was absolutely amazing. He was patient, answered all our questions, and went above and beyond to make us feel comfortable and keep us informed throughout his visit with us. Roto-Rooter has been good to us every time weve used them, so we dont plan on going elsewhere. Thanks John!

  • Review 8 (2024-12-25 - Rating: 5)

    Osbaldo’s help was phenomenal. He explained with great detail what he was going to do and the following steps afterwards depending upon the outcome. Very respectful, professional and on time. Great job.

  • Review 9 (2024-09-09 - Rating: 5)

    John was fantastic. Did a great job dispatch was great to. He was here about 930. Did the job got it done very interesting but he had to say about toilets. Very kind. Recommend him to anybody.

  • Review 10 (2025-01-05 - Rating: 5)

    Oz was super helpful with our plumbing issue. Very professional and knowledgeable. He was able to explain our issue clearly.

  • Review 11 (2024-09-20 - Rating: 5)

    Called at 8:55 pm and had our tech, John, show up no later than 30 mins. He was very kind and elaborate and I could tell he was very knowledgeable and had a lot of experience. He was fast and proficient and make sure to explain as he was working. Our AC drainage is connected to a sink and had clogged causing our AC not to run. Was so grateful he could fix it on the spot and was confident on his work. He even went the extra mile to wait a few minutes and make sure nothing leaked and nothing clogged back up. Again, exceptional work! AC is working again and the sink is unclogged. Will be a returning customer. - Kaylie J.

  • Review 12 (2024-11-30 - Rating: 5)

    The plumber who came to my house is fantastic. I am so happy I called Roto Rooter for the employees make the company. The Plumber,Oz, definitely is a great Ambassador to represent the company. Honesty, great work, fantastic personality and not to mention the company send people who always get the job done. Roto Rooter keep sending the best employees, like Oz, to do a great job.

  • Review 13 (2024-11-09 - Rating: 4)

    Teresa is simply fantastic to work with! She is professional and very knowledgeable of her role! She provided world class services and made sure all our questions were addressed!

  • Review 14 (2024-10-03 - Rating: 5)

    John did a wonderful job resolving my issue quickly. He explained what he was going to do and have me advice on how to prevent the issue from happening again ! Highly recommend!

  • Review 15 (2024-12-31 - Rating: 5)

    They are awesome and did the job on the same day. Forever grateful for the work they do 💯🫶🏽❤️❤️

  • Review 16 (2024-11-07 - Rating: 5)

    Toilet tank supply line cracked & flooded bathroom & bedroom Teresa Strimple was out as soon as we called to evaluate and the tech, Minor, was out a few hours later to start the process of drying the two rooms. Plumber out the next day. Constant communications, Love these people.

  • Review 17 (2024-12-01 - Rating: 5)

    Os came in in the evening time solved our root problem in our plumbing and also fixed our clogged sink as well. Gave us a nice run through of our bill and what will happen next!

  • Review 18 (2024-12-09 - Rating: 5)

    Teresa came to assess some water damage I experienced as a result of a main line clog. She was so kind and very thorough and took the time to walk me through the whole thing!

  • Review 19 (2025-01-03 - Rating: 5)

    Oz was a fantastic technician. He realized quickly what the problem was, and arranged for the camera people to come for further investigation.

  • Review 20 (2024-09-30 - Rating: 5)

    John did a great job finding the blockage in our sewer line after put toilets overflowed Sunday morning..so glad he likes working weekends! Very polite and professional.

  • Review 21 (2024-10-15 - Rating: 5)

    John did an excellent job clearing our kitchen drain. Very thorough and explained in detail what he was doing. Ask for John for your next drain cleaning job.

  • Review 22 (2024-11-27 - Rating: 5)

    Same day service right before Thanksgiving! They were a holiday saver! Oz was fast courteous and very knowledgeable! Thanks again!!

  • Review 23 (2025-01-09 - Rating: 5)

    Oz was great. He had us unclogged and up and running again in no time flat.

  • Review 24 (2024-10-11 - Rating: 5)

    Justin was so kind and explained exactly what the problem was with our sink. He was fast and professional and we will definitely call him again for any issues we have in the future!

  • Review 25 (2024-11-22 - Rating: 5)

    Osvaldo was excellent. Amazing service, very informative and went above and beyond in our time of need. I would 100% recommend his service!

  • Review 26 (2024-11-24 - Rating: 5)

    We put a request for a plumber and water restoration services and were serviced within the same day. Teresa was so helpful and informative throughout the whole process.

  • Review 27 (2024-08-15 - Rating: 5)

    John and Ralph from Roto-Rooter came and fixed my house plumbing issue. They were respectful and knowledgeable. I recommend this company for your plumbing needs.

  • Review 28 (2024-10-30 - Rating: 5)

    Have used before will use again. Very professional and respectful of your home. John fixed and explained the issues 100%

  • Review 29 (2024-12-10 - Rating: 5)

    Theresa from Roto Rooter helped with a water leak situation. She is very knowledgeable and helpful. I would definitely use Roto Rooter again.

  • Review 30 (2024-12-28 - Rating: 5)

    Excellent service!Holiday emergency was resolved within two hours.

  • Review 31 (2024-10-27 - Rating: 5)

    They dud an excellent work. I will use them if such situation occurs. Very clean and efficient work.

  • Review 32 (2024-10-31 - Rating: 5)

    John did an amazing job and I will be reaching out again if we have any other issues

  • Review 33 (2024-12-29 - Rating: 5)

    Great guy.continued to work until he solved the problem. Would recommend to anyone

  • Review 34 (2024-12-26 - Rating: 5)

    Osbaldo was quick, arrived on time, efficient, knowledgeable.Would definitely recommend.

  • Review 35 (2024-11-13 - Rating: 5)

    Teresa was so helpful! She was kind, professional, and quick.

  • Review 36 (2024-07-01 - Rating: 5)

    John was on time. He was also very nice and helpful. He even gave me suggestions on another issue. Great experience

  • Review 37 (2024-12-13 - Rating: 5)

    Quick service, very efficient worker. Knowledgeable. Absolutely recommended.

  • Review 38 (2024-10-04 - Rating: 5)

    John was our tech and did an outstanding fixed our problem with alot of knowledge... good jod

  • Review 39 (2024-11-09 - Rating: 5)

    Teresa was so informative and helpful, can’t thank her enough for her knowledge and quick action!

  • Review 40 (2024-12-13 - Rating: 5)

    I highly recommend Roto-Rooter. They have helped us on multiple occasions now

  • Review 41 (2024-11-08 - Rating: 5)

    What a great lady extremely professional and made everything simple for me and my water damage!!

  • Review 42 (2024-08-16 - Rating: 5)

    John was great, he helped us when we needed it the most. Great service.

  • Review 43 (2024-12-11 - Rating: 5)

    Osbaldo was amazing. Worked quick and got the job done

  • Review 44 (2024-12-21 - Rating: 5)

    Fantastic fast same day service I love roto rooter

  • Review 45 (2024-07-30 - Rating: 5)

    John’s service was excellent! This is the second time we request him as our tech and will continue to do so, 10/10 would recommend!

  • Review 46 (2023-08-01 - Rating: 5)

    Kevin helped us with all of our questions and any concerns we had. He took care of the problem really fast and was done within half an hour or so. Maintained professionalism while having humor! Would recommend

  • Review 47 (2023-08-14 - Rating: 5)

    Stevon was professional, helpful, and very through. He was very respectful and invested in making sure the issue was taken care of. I was able to get a same day appointment and time that worked with my schedule. The pricing was comparable to other plumbers in the area and offered a more comprehensive service package.

  • Review 48 (2024-11-10 - Rating: 5)

    Teresa responded quickly to our request and gave us a professional diagnosis. Thank you!

  • Review 49 (2024-10-21 - Rating: 5)

    John was professional friendly and knowledgeable. Highly recommend.

  • Review 50 (2023-11-08 - Rating: 5)

    Roto router was the only plumber that had a 75 foot snake which is what we needed to clear our clog. They came within a few hours of my initial call. The technician was very polite and efficient. One of the seals broke on a pipe when it was tightened so rotor rooter sent out a plumber to fix it at no charge. I would highly recommend this company for clogged drains and customer service.

  • Review 51 (2023-10-17 - Rating: 5)

    John was great! Very professional and got the job done quickly. He was very knowledgeable and told me how to prevent future issues. And he warrantied his work! Great service! Thank you!

  • Review 52 (2025-01-02 - Rating: 5)

    Excellent work done by Osbaldo. Very friendly, clear and professional!

  • Review 53 (2023-08-11 - Rating: 5)

    Great experience with Roto-Rooter Houston. Kevin was on time and professional. He told me exactly what to expect and took time to explain how he cleaned our bathroom sink drain. I would recommend Kevin and this team to anyone in the Houston area.

  • Review 54 (2023-07-03 - Rating: 5)

    Fantastic work by Kevin (Technician 3016) who helped me clear a clog in my washing machine drain pipe. He was professional, answered all my questions, and fixed the problem quickly with roto rooter equipment. Friendly and approachable I highly recommend you request him if you need services by roto rooter

  • Review 55 (2023-09-18 - Rating: 5)

    The technician Stevon was friendly, knowledgeable and professional. Explained everything clearly and made sure we were content with the work provided. If my home has anymore plumbing issues I will definitely be using Roto Rooters services again.

  • Review 56 (2023-08-27 - Rating: 5)

    Steven was a great tech, who showed up on time and was very respectful of my property. He educated me on how I can avoid drainage issues in the future. I great appreciated his work.

  • Review 57 (2023-09-06 - Rating: 4)

    John and his crew came out for a clogged kitchen drain. They showed up on time and got right to work. They were very professional and knowledgeable throughout the job. I would recommend them to anyone!

  • Review 58 (2024-03-18 - Rating: 5)

    John was my very first plumber that I had ever used he was so nice polite and well versed in his knowledge of my situation and a great conversationalist he put all my fears at ease and the fees were reasonable especially for a single mother of 4 I would highly recommend him for your plumbing needs

  • Review 59 (2023-07-03 - Rating: 5)

    Stevon was very professional and went above and beyond for our house. I highly recommend and look forward to using them again! Thank you again for all your hard work!

  • Review 60 (2023-07-30 - Rating: 5)

    We had a mainline clog that stopped water flow to the entire house. Roto-Rooter was quick, professional and provided excellent service and value. They provided a recorded video of the clog and showed root cause of the issue after fixing it.

  • Review 61 (2023-11-12 - Rating: 5)

    Kudos to John McCullar for his outstanding customer service! In a last-minute Sunday call, Roto-Rooter came to the rescue, with John as our service tech. He set the bar high, demonstrating exceptional professionalism, knowledge, and kindness. Despite the challenge of a not-so-easy job caused by my son flushing Clorox wipes down the toilet, John took his time and got the job done efficiently. THANK YOU, JOHN!!!

  • Review 62 (2024-12-16 - Rating: 5)

    Very kind and helpful in dealing with water damage from a leak

  • Review 63 (2024-11-29 - Rating: 5)

    Thanks Theresa for being helpful. You were kind and gave enough information needed

  • Review 64 (2023-10-20 - Rating: 4)

    Very professional tech. Answered all questions and did a thorough job. The price was higher than I thought but the service was very good. Will recommend to friends and family. Four stars instead of five account price is a little high .

  • Review 65 (2024-06-24 - Rating: 5)

    We had our kitchen sink start backing up on a Sunday and made a call to Roto Rooter and in just a few hours they were here and fixed my drain.

  • Review 66 (2023-08-20 - Rating: 5)

    Stevon did an amazing job and was very professional. Fixed my clogged pipe in a few minutes. Will definitely use again A++++

  • Review 67 (2023-07-03 - Rating: 5)

    John was very friendly and professional when he helped us with our backed up sink. He fixed the problem and seemed knowledgeable about possible causes solutions.

  • Review 68 (2024-06-04 - Rating: 5)

    Came through for us had a clogged toilet and a clogged sink in the bathroom estimate price real reasonable technician John very knowledgeable quotes very reasonable and great customer service thank you.

  • Review 69 (2023-08-29 - Rating: 5)

    Kevin Mugabo did an excellent job. He was patient, thorough, and kind. We also bought some drain solution from him because of his professionalism.

  • Review 70 (2024-10-14 - Rating: 5)

    Wonderful experience!!! I would recommend them to my mother and friends 💜

  • Review 71 (2023-09-10 - Rating: 5)

    My technician was very professional. He showed up on time, resolved the pipe issue quickly, in addition he provided suggestions on preventing measures. It is a little pricey but worth it.

  • Review 72 (2023-06-30 - Rating: 5)

    Kevin was great! We recently moved into a new home and he went above to make sure the repairs we needed were done prior to July 4th. Highly recommended.

  • Review 73 (2024-07-05 - Rating: 5)

    Service was prompt and very professional, especially on July 4 holiday! Strongly recommend

  • Review 74 (2024-12-01 - Rating: 5)

    He was very kind, an informative, very quick, an clean.

  • Review 75 (2024-01-21 - Rating: 5)

    My kitchen sink had clogged and I tried a different ways to clear it to no success. So I called Roto Rooter and Erik did open the drain in just a few minutes without about my lousy housekeeping. I must be one of the worst at it. So thanks.

  • Review 76 (2023-08-22 - Rating: 5)

    Miguel was on time (actually a little early), was quick and efficient and fixed our issue. He was personable and professional.

  • Review 77 (2024-09-10 - Rating: 5)

    John was very professional, knowledgeable, and friendly. Thank you.

  • Review 78 (2023-08-23 - Rating: 5)

    Kevin came in the same day as the issue occurred. He was knowledgeable and professional. I would recommend him again for a service as necessary.

  • Review 79 (2022-10-18 - Rating: 5)

    Erik was wonderful and did an amazing job. He talked and walked me through everything he had to do to fix my kitchen leek. He worked quickly and made sure there was no other issues. I am very happy my son chose Roto-Rooter to call to fix our issues.

  • Review 80 (2022-12-27 - Rating: 4)

    After clarification of services needed on Saturday, the process went smoothly as promised. Technician Chase Hawk and assistant arrived in a timely manner and were very gracious, extremely polite, as well as professional.The technician shared with me how the damage occurred over time from the outside faucet and the method in which he would repair it. everything went very smoothly.thank you, a blessed and awesome new year to both you and your assistant.A M MONROE

  • Review 81 (2023-09-04 - Rating: 4)

    The Plumber showed up and was professional and got to work right away. Cleared my drain in 5 minutes and guaranteed it for 6 months.Im only giving 4/5 stars because it was expensive even with an outdoor cleanout.

  • Review 82 (2023-07-03 - Rating: 5)

    Stevon was professional and resourceful. he came out at 10 pm at night and sliced a blockage another plumber could not solve. I highly recommend.

  • Review 83 (2023-08-22 - Rating: 5)

    Kevin technician 3016 did a wondeful job! Very respectful and attentive and answered all my questions and even taught me some things about plumbing overall an amazing experience I would recommend him to anybody needing plumbing work!

  • Review 84 (2024-12-14 - Rating: 5)

    Very professional and descriptive of exactly what he planned on doing to unplug the line beneath the house !!

  • Review 85 (2024-11-23 - Rating: 5)

    Teresa has been extremely helpful and has a great personality, she was informative and answered all questions that I had.

  • Review 86 (2023-08-22 - Rating: 5)

    Kevin #3016 was prompt, explained in detail the problem with the clog and process to fix. He was very informative, pleasant to deall with. Highly recommend! Thank you Kevin!

  • Review 87 (2023-07-01 - Rating: 5)

    Andrew was outstanding! Very professional, polite & confident. He was able to determine the problem based on what I explained happened. Andrew, while solving the issue suspected an additional problem based on what he experienced cleaning the pipe. A tech with camera came in and it was discovered the sewer line had a break due to tree roots. This would have not been known but for the expert experience of Andrew. Thank you so much for your timely response and outstanding work getting my issue resolved. Shane Berryman

  • Review 88 (2024-12-07 - Rating: 5)

    Very good and business like, very informative! We will use them again

  • Review 89 (2024-07-15 - Rating: 5)

    Excellent work, friendly, very quick! Highly recommend!

  • Review 90 (2023-08-08 - Rating: 5)

    Employee 3016- Kevin Mugabo very professional. Excellent job. Answered my questions and was very transparent with his work. I Definitely recommend him!

  • Review 91 (2024-10-15 - Rating: 5)

    Justin was amazing. Drove over 40 miles during rush hour traffic to take care of my needs.I will be using Justin Services again

  • Review 92 (2022-12-27 - Rating: 5)

    Christmas Eve we saw some water spots on ceiling and we started calling people and Roto Rooter answered, got our info and set the appointment. They also kept their appointment, even calling / arriving earlier than the set appointment. Very professional. Very knowledgeable. Never felt rushed. I felt our concerns / needs were addressed and met. Will do business again! Thanks!

  • Review 93 (2023-08-25 - Rating: 5)

    All my plumbing problems were taken care of . I feel confident that all work was done in a very professional & competent manner. Thank you for such knowledgeable workers. Ms k

  • Review 94 (2023-09-06 - Rating: 5)

    Everyone who came out was helpful. The drain was quick and the estimate on the work needed was affordable.Johnny was a great tech.

  • Review 95 (2024-01-09 - Rating: 5)

    My tech was Angel. He was very efficient and was able to fix my problem quickly. He is truly an asset to Roto-Rooter.

  • Review 96 (2024-08-18 - Rating: 5)

    John McCullar was great! Showed up on time, diagnosed my problem, and fixed it so quick!! He entered my home respectfully with booties to maintain cleanliness in my home and even helped clean up after he cleared the clog. Highly recommend!!! Thanks John

  • Review 97 (2023-10-10 - Rating: 5)

    John was great to work with. He is quick and efficient in clearing the drains. I highly recommend him.

  • Review 98 (2023-08-22 - Rating: 5)

    Steven was great! Took the time to not only clear the block we had but also educated on how to prevent issues in the future

  • Review 99 (2021-07-17 - Rating: 5)

    Very happy with the service - the main line backed up late in the evening, so we called and were able to get an appointment within a certain block of time. We received a call a while later that tech was available and would be there in 30 minutes. Steve the Tech showed up as scheduled and went right to work and got us up and working quickly. He was also kind enough to check our tub that wasn’t draining real well and plunged it for us. Overall very happy with the service and price - I thought it was very reasonable based on the job and late call.I wanted to provide an additional update. We had another issue shortly after the first visit and the techs used a camera and determined that we had a collapsed connection at the main sewer line and a broken pipe with root intrusion under the house. My thanks to Matt Soranaka, Christian Jordan and Al (trainee) for their work to find the issues and provide options for the repairs. We decided to have both areas fully replaced and felt the price was fair given the amount of work. They were courteous, friendly and efficient. They contacted our neighbors for permission as well as having the utility folks come out to mark the property - no hassle for me. I also wanted to thank the crew who did the actual work and repairs - Giovanni, Reynaldo, Mario and Elias - they worked hard and got the work completed early. Overall this was a very good experience and I would definitely recommend Roto Rooters services. Thanks

  • Review 100 (2021-05-12 - Rating: 5)

    Kyle did a great job adding valves to our outdoor kitchen and a spigot. He was very professional, explained the process and answered all my questions. He was also great fun to talk to and made sure to check his work before leaving. I definitely recommend Roto-Rotor and especially Kyle. Thanks!

  • Review 101 (2024-10-30 - Rating: 5)

    They honered their warranty and Justin was fast honest and answered all my questions

  • Review 102 (2023-08-20 - Rating: 5)

    RR Tech was a professional. Made sure the job was done correctly. Highly recommend when you are in a bind!

  • Review 103 (2021-04-30 - Rating: 5)

    We had a great experience with Joseph! He was super knowledgeable and helpful in advising us on our options with issues we were having with backed up pipes. Thanks for taking care of us!

  • Review 104 (2024-12-03 - Rating: 5)

    Teresa was very helpful evaluating the problems and executing remediation immediately.

  • Review 105 (2023-07-18 - Rating: 5)

    Absolutely a life saver. Extremely professional, came late and did everything possibly to solve the issue. 10/10 we are extremely grateful for your service!

  • Review 106 (2021-06-05 - Rating: 5)

    Steve was awesome! He came after hours and resolved our issue promptly. He told us exactly what he was doing to do to stop the problem from occurring again. Steve was very professional. He also called in a restoration guy.

  • Review 107 (2024-11-14 - Rating: 5)

    Michael is a really great guy, helped us a lot. Fixed the water leaking, and replaced the water heater safety device. We appreciate it for his hard work during that hot summer and stay in the ceiling for hours! Thank you

  • Review 108 (2021-08-07 - Rating: 5)

    I cannot recommend them enough! We went through 2 separate plumbers who basically said our water leak was too complicated and they could not access it. Roto Rooter had someone out at our house within 1 hour and found the problem. It was complicated but they fixed and helped us tremendously. The professionalism and customer service was exceptional! Highly highly recommend! Joe and Jason were awesome!

  • Review 109 (2022-02-24 - Rating: 5)

    After 9 months of the plumbers who work with our home warranty company being clueless about the problem but collecting money for trip charges and also for installing a new toilet we paid for out of pocket, Ryan with Roto-Rooter came and pulled a chunk of tree root out of the branch drain, flattened out the flange, and kept me informed the entire time he was here. It is genuinely refreshing to speak with someone who is knowledgeable, professional, friendly, and conscientious. Hes a definite asset for his company. Anthony, who scheduled my appointment this afternoon, was also super awesome and Ryan showed up within an hour of hanging up my phone with him. This is how a plumbing company should treat their customers!!

  • Review 110 (2021-05-25 - Rating: 5)

    We have used Mike Harris before,(Houston Roto Rooter), and he is VERY thorough, and professional. More than once now, he has diagnosed a complex plumbing problem, and given us a fair estimate, and solved our problem, at or under our budget.We would definitely call on Mike again, and would gladly recommend him to friends and family.

  • Review 111 (2021-06-28 - Rating: 5)

    We were so impressed with how helpful Juan, Taylor, and Chase were!! After calling in the middle of the night we had damage inspected and fans installed the next morning. They were an excellent source of knowledge and advice and communicated clearly what was being done. Thank you!!

  • Review 112 (2022-03-19 - Rating: 5)

    Ryan Broussard with Roto-Rooter arrived on time, explained the procedure and then efficiently fixed the toilet clog. He was friendly, respectful of our property and very professional. We will definitely request him personally the next time we have a plumbing need.

  • Review 113 (2021-07-21 - Rating: 5)

    Roto Rooter’s team was phenomenal! A stressful time was made much easier due to the expertise and professionalism of Eric, Chase and Taylor. They explained all steps of the process to me and the work moved efficiently—they even helped guide me through the insurance process! Highly recommend this team!

  • Review 114 (2021-07-17 - Rating: 5)

    I received excellent service from the RR technician. He came out immediately on a Saturday. Identified coupons to use for the service and worked with me on the price of the service. He did an excellent job cleaning out the outdoor drainage line. He informed me of the characteristics of my clean out lines. He made sure the shower, commodes were free of blockage before he left. I was 200% satisfied!The second technician came out and ran a camera down my drainage line. He allowed me to view the crud in my drainage line along with the dips in it. I had an excellent experience and was extremely satisfied with the service. I am using them for future services to pressure flush my drainage line.

  • Review 115 (2021-08-02 - Rating: 5)

    From start to finish the service was excellent. I called on a Sunday afternoon and had an appointment by Monday morning! John, the repair tech was professional and the repair was done quickly. Thank you Roto Rooter!

  • Review 116 (2022-05-19 - Rating: 5)

    Ryan was a great professional and was able to get me set up and back right quickly. Truly thankful for his and Rotor Rooters expertise.

  • Review 117 (2021-05-02 - Rating: 5)

    Delvin 2608. This is a good man. Did this job very efficiently. Was informative polite and courteous. Knows what he is doing respective of property not to damage anything. This is the kind of person I wish we could get all the time. He is a good employee to have on the company staff. Thanks Roto Rooter and Delvi for making our life better.

  • Review 118 (2023-10-01 - Rating: 5)

    They were able to arrive in about an hour and the pricing was reasonable. Finished the job in under am hour and were very professional.

  • Review 119 (2023-08-06 - Rating: 5)

    I was totally satisfied with the work they did to clear out my sewer line outside that was cloaked up. And they took a camera and found out what was the cause.

  • Review 120 (2021-07-25 - Rating: 5)

    This is our second time using roto rotter and they were responsive and professional. We were having a issues with both sides of our kitchen sink filling up with water. The third time happened over the weekend, of course, we were tired of waiting on our landlord so we called roto rotor cause we used them last year and was happy with their service. We weren’t sure if we were going to be able to get a technician on a Saturday but we did. Besides the technician being courteous, professional, and answering all of questions, i like that when you call them you get a real person on the phone.

  • Review 121 (2023-04-28 - Rating: 5)

    I used Roto Rooter. Carlos Arenas did a great job taking care of the problem that another was not able to handle and offered great customer service.

  • Review 122 (2024-11-15 - Rating: 5)

    Excellent and willing to inform me what caused the issue

  • Review 123 (2022-09-12 - Rating: 5)

    Water Intake pipe let go on Labor Day. I got the water turned off, and called Roto-Rooter. Wow, on a National Holiday, Mr. Eric was there in three hours. He made the repairs, cleaned up, and had the water on in one hour. I was impressed, and will use them again.

  • Review 124 (2021-09-06 - Rating: 5)

    My shower became clogged and water would not drain. Water also rose up in the toilet… I have a Contract with a home warranty co., however it would have taken 24-48 hrs for them to come out. I opted to call Roto-Rooter and requested service. There was a very professional and knowledgeable technician who showed up within 2 hrs…. ( on Labor Day)! :) He promptly analyzed everything involved and set about cleaning out the main clean out drain outside the house. In short order he had all drains flowing again. I am over the too happy with this company!!

  • Review 125 (2023-09-22 - Rating: 5)

    They showed up the same day we set the appointment and got our drain blockage cleared quickly.

  • Review 126 (2021-09-07 - Rating: 5)

    Very prompt. Very curtious and professional. Came in and explained everything spoke directly about cost. No selling me on additional items not needed. Work guaranteed. If another issue arises will definitely call them again and request Delvin again!!

  • Review 127 (2021-07-31 - Rating: 5)

    Delvin our technician and his assistant were friendly and professional during the whole process. Walked us through everything they were doing before, during and after the clog was clear. A+ Service thanks again!!

  • Review 128 (2024-12-26 - Rating: 5)

    Great service very thorough

  • Review 129 (2021-08-18 - Rating: 5)

    I had set up an appointment online and they next day I received a call from Roto Rooter. Taylor and Chase went above and beyond to help with the whole process. They let me know step by step on what was going on. highly recommend this company!

  • Review 130 (2023-01-07 - Rating: 5)

    Delvin came out and was able to take care of my issue. He did a great job and was very professional

  • Review 131 (2024-08-20 - Rating: 5)

    Good service. The price (even with discounts) was high but that wasn’t the technician’s fault.

  • Review 132 (2023-10-15 - Rating: 5)

    John was communicative and efficient and declogged two lines that had the same issue from the AC drain line for us quickly!

  • Review 133 (2024-10-13 - Rating: 5)

    Great service and good communication 👍🏻

  • Review 134 (2023-09-11 - Rating: 5)

    Very professional , courteous and helpful.I will surely use again if needed. 5 stars.

  • Review 135 (2023-08-29 - Rating: 5)

    Professional…good quality…responsive..Stevon was professional, thorough, informative and efficient. Great Service!

  • Review 136 (2023-01-07 - Rating: 5)

    Delvin did a great job & was very professional & courteous. I will use this company again, especially if Delvin is the technician!!

  • Review 137 (2023-07-10 - Rating: 5)

    The service was fast and efficient. The technician was extremely polite, helpful, and informative.

  • Review 138 (2021-09-09 - Rating: 5)

    Mike, Roto Rooter Master Plumber approach each issue strategically with the intention to resolve satisfactorily. Each time that I call Roto Rooter, I specifically request for Mike to provide service. If you have high end and/or complex appliances and fixtures that you desire for the job to be done right initially, without hesitation, Mike is the plumbing professional to call, with over 25 years of experience. Also remember on new home appliance installs or remodels for any reason, call Roto Rooter, I did and will continue to be a repeat customer whenever necessary. Well done Mike and Carlos, Roto Rooter plumbers serving the Houston Metroplex.

  • Review 139 (2024-11-06 - Rating: 5)

    Great work! Thank you!

  • Review 140 (2021-07-19 - Rating: 5)

    Plumbers were friendly, punctual, fixed the problem, kept me informed of the work they were doing, offered solutions to the problem. Would highly recommend their service to anyone and will use them again if plumbing issue come up in the future

  • Review 141 (2021-06-09 - Rating: 5)

    Sink was filling with water when running a/c. Accumulated gunk from condensation runoff had badly clogged pipe. Plumber was not able to make the repair but Jonathan and his assistant quickly solved the problem. Same day service within hours of the call.

  • Review 142 (2023-09-08 - Rating: 5)

    Kevin was great! Took care of our issue and was very professional.

  • Review 143 (2023-01-07 - Rating: 5)

    Experience tech,knowledgeable,pleasant explained the problem fully completed the job in ample time. Great employee

  • Review 144 (2024-04-02 - Rating: 5)

    Great service. Came out quickly and solved our drain issue.

  • Review 145 (2021-08-09 - Rating: 5)

    Mikey was able to come even earlier than expected! He was friendly, quick, and organized.It was hard for me to find a good plumber, but finally found one! Thank you.

  • Review 146 (2023-03-03 - Rating: 5)

    My repair guy was very knowledgeable, pleasant and got the job done in a decent amount of time.

  • Review 147 (2021-06-07 - Rating: 5)

    Jonathan, #3622 did a great job unclogging our main line drain… even on a Sunday night, he showed up faster than expected and was done much earlier than I could’ve hoped for… highly recommend

  • Review 148 (2021-07-03 - Rating: 5)

    Had toilet issues with water not going down and clogged. These guys were great they explained everything to us and did a great job

  • Review 149 (2024-05-28 - Rating: 5)

    John did a great job! Highly recommend John !

  • Review 150 (2023-02-07 - Rating: 5)

    Dalvin did a great job, was on time, professional, and resolved my issue quickly

  • Review 151 (2023-01-06 - Rating: 4)

    We had a pipe start leaking after the recent freeze. They were able to take care of the problem.

  • Review 152 (2021-06-24 - Rating: 5)

    Technician (Jonathan) arrived on time and was friendly, professional, and efficient. I would recommend definitely recommend Them for your plumbing needs.

  • Review 153 (2024-06-28 - Rating: 5)

    John was a great help, got the toilet unclogged very fast! Thank you

  • Review 154 (2023-09-04 - Rating: 5)

    Our tech Brian was professional and did a great job.

  • Review 155 (2022-12-27 - Rating: 5)

    Chris was professional and got the job done quick. Would use this service again. Thank you!

  • Review 156 (2023-09-24 - Rating: 5)

    Thank you for the prompt appointment! We appreciate the last minute help and tips!

  • Review 157 (2022-04-28 - Rating: 5)

    Technician 8292 Ryan was very helpful and full of a lot of information on our situation. I would recommend him to anyone

  • Review 158 (2021-06-10 - Rating: 5)

    Jonathan and his assistant were friendly, knowledgeable and efficient. Ill be calling for him the next time I need help with any plumbing predicament.

  • Review 159 (2023-09-03 - Rating: 5)

    Miguel is helpful and really good at his job, recommended!

  • Review 160 (2021-07-20 - Rating: 5)

    Technicians were very thorough and professional. Found and repaired leak in a timely manner.

  • Review 161 (2021-06-23 - Rating: 5)

    Technician was prompt, polite, helpful, worked quickly and explained everything clearly and completelyVery happy

  • Review 162 (2021-07-24 - Rating: 5)

    Delvin 2608 n Luis 7289 these 2 employees came out n inspected throughly found problem n fixed. They explained problem n answered all questions. They were both courteous n professional.

  • Review 163 (2023-10-08 - Rating: 5)

    On time and great service. I’ll be using them for any future issues

  • Review 164 (2021-07-27 - Rating: 5)

    Team came in and repaired damage caused by inexpensive plumbers. Never again! Thank you RR, I finally have my life back

  • Review 165 (2024-06-11 - Rating: 5)

    John was very thorough and helpful! Explained all labor and issues.

  • Review 166 (2023-09-24 - Rating: 5)

    Came out promptly and completed job quickly and CB leaned up.

  • Review 167 (2021-06-18 - Rating: 5)

    Crews arrived quickly to unclog drain and begin moisture remediation. Professional, knowledgeable, and efficient.

  • Review 168 (2024-11-09 - Rating: 5)

    Very kind and helpful

  • Review 169 (2023-11-15 - Rating: 5)

    Came out quickly, took care of it, very polite and friendly.

  • Review 170 (2021-06-21 - Rating: 5)

    Wonderful service, very prompt and did a great job. The service agent was very nice and friendly.

  • Review 171 (2023-08-06 - Rating: 5)

    Technicians were both very nice and knowledgeable!

  • Review 172 (2023-10-01 - Rating: 5)

    Representative arrived fast and cleared our main sewer line quickly. Was friendly and explained the situation. Offered, at no charge, to have someone else from the company come out to assess the line and prevent the issue from happening again. Excellent service!

  • Review 173 (2021-07-13 - Rating: 5)

    Very quick response and got to work right away. The team was very knowledgeable and knew what needed to get done

  • Review 174 (2021-07-03 - Rating: 5)

    Will definitely be using Roto-Rooter again! The folks are professional and friendly!

  • Review 175 (2021-07-27 - Rating: 5)

    Technician was very knowledgeable and tried all options to remedy problems.

  • Review 176 (2021-07-07 - Rating: 5)

    Jonathan was very helpfull and gave me options of the work that needed to be performed 👍

  • Review 177 (2021-05-16 - Rating: 5)

    Outstanding service. Joseph, the technician, is profesional and kind. We are very satisfied.

  • Review 178 (2021-06-08 - Rating: 4)

    Taylor and Chase were very professional, prompt and friendly. They went the extra mile to get me back in my house.

  • Review 179 (2023-04-21 - Rating: 5)

    The young man came out and fix my Toilet and he did a damn good job

  • Review 180 (2023-09-02 - Rating: 5)

    Very easy to deal with. Good price and competed the job perfectly. Love the tech that was sent as he was informative and explained everything. Definitely would use again

  • Review 181 (2024-06-20 - Rating: 5)

    Professional, honest, thorough and quick!

  • Review 182 (2023-09-11 - Rating: 5)

    24/7 available fast response and professional plumber

  • Review 183 (2021-07-02 - Rating: 4)

    They were very quick at unclogging my ac drain pipe.

  • Review 184 (2023-08-11 - Rating: 5)

    Kevin arrived earlier than expected and solved my issue quickly. He was very professional, listening to my problem and explaining how he was going to go about helping me. I’d 100% recommend!!!

  • Review 185 (2023-09-29 - Rating: 5)

    Awesome service! Arrived in the nick of time, thank God!! Very nice and good quality. Thank you Kevin #3016 for being professional and approachable!10 out of 10 would definitely recommend!

  • Review 186 (2023-08-30 - Rating: 5)

    Came out quoted price and unstopped with no mess

  • Review 187 (2023-09-06 - Rating: 5)

    Very friendly and professional. Fixed my sink quickly! Thank you so much Dustin!

  • Review 188 (2023-06-25 - Rating: 5)

    The technician Andrew was on time, detected the problem and resolved it quickly.

  • Review 189 (2023-09-11 - Rating: 5)

    Miguel was awesome! Very friendly, professional and did a great job! Hope I dont need your serine the future, but if I do, send me Miguel!!

  • Review 190 (2023-09-05 - Rating: 5)

    John knew his stuff! Prompt, courteous and fixed my problem just like he said he would. I’d definitely use him (and Roto-Rooter) again.

  • Review 191 (2024-01-22 - Rating: 5)

    John was very polite and knowledgeable. Made us feel at ease with the job he performed.