Chi-Tex Plumbing
Located in Baytown, Texas
Address: 118 Egret Canal S, Baytown, TX 77523, United States
Rating: 4.4
Categories
- Plumber
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Comments
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Review 1 (2022-02-04 - Rating: 5)
I have a Home Warranty. My water heater started leaking so I filed a claim. The home warranty company sent Marcus from Chi-Tex Plumbing to come assess the problem. Marcus came timely as scheduled. I was pleasantly pleased when I met him. Marcus has a laid back polite and professional demeanor. When problems with your home arise that you are afraid they will cost a lot, you become stressed. Marcus diagnosed the problem and explained what would be involved in fixing it. My water heater would need to be replaced but moreover, the pipe supplying it was corroded and he would have to open the wall up to see how much pipe would need to be replaced. He calmed my fears and reassured me. He explained that he would document and photograph the problems and submit them to my home warranty company to see what they would and would not cover. I enjoyed his friendly way of making what to me was a large problem, seem small. He reassured me that I would have new water heater and running water as quickly as possible. He returned in a couple days with a beautiful new water heater. The corrosion in my wall was worse than we thought. He cut away sheet rock and found all of the bad pipe. He cut it away and began replacing old copper pipe with new PVC. The work was quite extensive. (See my pictures). Marcus’s PVC was a work of art. He had to cut a lot of pieces, make a lot of joints and glue them all up. When it was all said and done, I had a beautiful new water heater and no worries about future leaks in the future. I’m sure any good plumber could have done fixed my problem. What made my experience different was the out going professional personality of Marcus. He made a bad problem turn into a pleasant experience. There was a portion of the pipe work that my home warranty did not cover. I am a disabled/retired Police Officer. I live off of a small pension and Social Security. I did not have all the money needed to pay for my balance at that time. Marcus said “ no problem” and let me make some monthly payments. No paperwork. Just my word and a hand shake. Who does that anymore?…. Marcus at Chi-Tex plumbing did. -
Review 2 (2022-08-08 - Rating: 5)
Marcus was very professional and on time as well as a total pleasure to work and deal with. I will definitely be calling on him again if a plumbing need arises. -
Review 3 (2021-12-30 - Rating: 5)
Marcus did a great, efficient job fixing our hot water heater. He was professional and nice to talk to! The services were quick which was much appreciated over the holidays. 10/10 would recommend -
Review 4 (2022-08-23 - Rating: 5)
From the moment that the technician, Marcus, walked through my door he displayed a professional attitude. He got right to work. He quickly finished the job and told me what the problem was. Thank you Chi-Tex for providing excellent service through Marcus!! Well done! Well done!! -
Review 5 (2022-02-21 - Rating: 5)
I was assigned to Chi-Tex Plumbing through my home warranty company, Choice. I was given their contact information as well as an appointment window of 7-11a. I received a text when the tech was on his way and he arrived timely. Marcus was very professional and he came in ready to fix the problem. Diagnosed and fixed the issue rather quickly and efficiently. My toilet area was left nicely cleaned and the floor was free of any water. -
Review 6 (2023-04-29 - Rating: 5)
Marcus came out on Friday evening, and returned in AM on Saturday to repair broken pipe between main and sprinkler next to driveway. Most companies would not come out on a Friday after 5PM, nor come on out on a Saturday morning. Marcus went above and beyond, and we are thankful for his service. -
Review 7 (2022-02-11 - Rating: 5)
Chi-Tex Plumbing (Marcus Downs) was very professional, punctual and affordable. I have used them on several different occasions, even on a Sunday recently to fix an emergency situation. Marcus is a great guy that seems to go the extra mile for his customer. I certainly recommend this plumbing company. -
Review 8 (2023-04-24 - Rating: 5)
This plumber was very prompt and professional. I highly recommend using them if you need any type of plumbing work! Trust worthy and a man of God ! Definitely reach out to this company for your plumbing needs! -
Review 9 (2022-04-23 - Rating: 5)
We were serviced on this week by Mr. Downs, a plumbing technician, who took time out to also educate us. Theres nothing I love better than a fix N tip! He was prompt, knowledgeable & helpful. Keep up the fantastic service & providers, Chi-Tex! -
Review 10 (2022-03-10 - Rating: 5)
Great Service! Marcus was extremely nice and knowledgeable. Had my water heater installed in no time. We definitely recommend them to friends. -
Review 11 (2020-10-21 - Rating: 5)
Marcus with Chi-Tex plumbing was fantastic! He was friendly, kind, professional, and knowledgeable. He was determined to find our problem. He went above and beyond and we appreciate everything he did! We would definitely use Chi-Tex plumbing again!! -
Review 12 (2022-07-20 - Rating: 5)
Called yesterday with my home warranty company. Came out today on time. Had to call into warranty and back here after a few hours. Found two leaks and repaired. Thanks Marcus -
Review 13 (2019-10-04 - Rating: 5)
I had excellent service by Marcus and his wife!! On time, kept me updated, honest and fast service!! This will be my go-to plumbing service every time I need it! -
Review 14 (2022-07-14 - Rating: 5)
Service: leaking heat valveMarcus Downs is the man, never gave up and was a very positive experience. Enjoyed having his service! -
Review 15 (2022-02-14 - Rating: 5)
Great fast work, Marcus came as scheduled and fixed the issue promptly. Definitely my go to plumber ! -
Review 16 (2022-11-03 - Rating: 5)
Fast, efficient, freindly and covered by warrenty, couldn,t be happier with my new water heater.Donald did a great job and a fellow Veteran who served proudly.Great job. -
Review 17 (2022-04-25 - Rating: 5)
The technician returned in a timely fashion to complete the work. Very professional and explained everything. I will definitely use this company for future prepare work -
Review 18 (2020-12-02 - Rating: 5)
On time, great repair man Marcus. Super nice, fixed our problem quickly. A++* in my book. Thank you Marcus, we appreciate you!! -
Review 19 (2022-02-11 - Rating: 5)
Great service! Marcus was professional, on time and able to help us fix our problem efficiently! -
Review 20 (2022-04-01 - Rating: 5)
Very courteous Christian gentleman. Got right after the repair. Had it done in no time flat. Would definitely recommend them! -
Review 21 (2022-03-22 - Rating: 5)
Marcus is a Great person, very friendly and is Professional at his Job. -
Review 22 (2022-07-20 - Rating: 5)
Mr Marcus Downs was ver considerate and thorough. Found the reason for my problem, and fortunately was a simple one🙂 -
Review 23 (2022-10-25 - Rating: 5)
Very professional and courteous. New what he was doing. Thank you for quick response and service. -
Review 24 (2022-03-29 - Rating: 5)
Very responsive quick on service on time and very knowledgeable on the repair and thorough with installation. -
Review 25 (2022-07-01 - Rating: 5)
They were very fast and efficient and extremely friendly. Would definitely recommend them! -
Review 26 (2020-08-31 - Rating: 5)
One of the most knowledgeable plumbers in the business. Kind-hearted and gets the job done fast! -
Review 27 (2022-04-28 - Rating: 5)
Very professional and is a God fearing man. He does excellent work! -
Review 28 (2022-04-06 - Rating: 5)
On time, very polite and professional. Explained everything from start to finish. -
Review 29 (2022-06-27 - Rating: 5)
Marcus was very professional and respectful. He explained what he needed to do to fix our plumbing issue, took time to make sure everything was working properly before leaving. Marcus also cleaned up the area before he left. We appreciated Marcus friendly personality. A fine example of true customer service. -
Review 30 (2022-02-19 - Rating: 5)
The referral from a previous customer was spot on. Marcus was an excellent and well intended spirit during his visit. The work was excellent and timely. We may have spent more time talking than the actual work itself! 😀 The price was extremely reasonable and the work was quality. Hes excellent to have in your while working through to get your issues resolved. Ill gladly recommend him over and again! -
Review 31 (2023-07-28 - Rating: 5)
Marcus was professional and friendly. Resolved the plumbing leak in the main supply line quickly. -
Review 32 (2023-06-12 - Rating: 5)
Had the issue fixed in about 30 minutes would definitely recommend and use again -
Review 33 (2021-12-29 - Rating: 5)
Absolutely the best experience ever. Marcus came out this morning and looked at my water heater. Left and came back a couple of hours later with a new water heater and installed it. I’m so happy with this company and the job they did for me. Awesome people. Highly recommend. -
Review 34 (2022-04-22 - Rating: 5)
Great work. Professional and a pleasure to have in or home. -
Review 35 (2022-01-25 - Rating: 5)
Marcus was very friendly, knowledgeable and explained everything he was doing. I am so glad I chose this company for the installation of my new water heater. Will definitely use this company in the future. -
Review 36 (2021-01-04 - Rating: 5)
Marcus was very professional, promptly on time, very courteous, and all about safety.He did a job for me and my family in less than 30 minutes that could have easily took twice as long. I will definitely consider Chi Tex in the future for all our plumbing needs.Thanks -
Review 37 (2020-08-29 - Rating: 5)
Mr. Burns is very knowledgeable and does great work. -
Review 38 (2022-03-24 - Rating: 5)
Plumber was timely, quiet and highly skilled. -
Review 39 (2023-04-20 - Rating: 5)
Marcus was personable, professional and transparent. -
Review 40 (2022-07-08 - Rating: 5)
Very helpful and knowledgeable, reasonably priced -
Review 41 (2022-06-06 - Rating: 5)
I was pleased with the repair that was done and the courtesy of their staff -
Review 42 (2022-07-27 - Rating: 5)
Marcus did a great job -
Review 43 (2021-01-11 - Rating: 5)
I had services in 2019 and I was happy with the services . -
Review 44 (2022-06-21 - Rating: 5)
On time and very professional! Thanks! -
Review 45 (2020-08-31 - Rating: 5)
Amazing Work🎆 -
Review 46 (2022-03-24 - Rating: 5)
Service was great and on time!