Custom Electrical Services
Located in Auburn, Washington
Address: 3802 Auburn Wy N Suite 307, Auburn, WA 98002, United States
Phone: +1 425-282-4971
Rating: 4.9
Services
- Online estimates
- On-site services
- Language assistance
Categories
- Electrician
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-06-19 - Rating: 5)
Custom Electrical Services made installing my EV charger at my townhouse a breeze! From the very beginning, they were quick with quotes, responses, and scheduling, which made the whole process incredibly easy.I was impressed by their experience working with multi-unit townhouses like mine, and the quality of their installation was perfect. They took the time to explain how everything would work and even helped me get the EV charger through the city rebate program.Overall, I highly recommend Custom Electrical Services for anyone looking for a hassle-free EV charger installation. They are professional, knowledgeable, and efficient, and they truly go above and beyond for their customers. -
Review 2 (2024-07-10 - Rating: 5)
These folks are great!! They texted a half hour before showing up, which is really nice when you have only an appointment window. The electricians and the office folks communicated well and thoroughly, worked quietly and efficiently, and quoted accurately. They also did a great job cleaning up after themselves. -
Review 3 (2024-12-20 - Rating: 5)
BenCame out to some electrical work on my house. Did a great job. Great attitude really appreciate him and his hard work would advise you to use this electrical company. Great prices great value and they honor their work. They did some work on my house. Two years ago had a problem with the switch. They came out fixed the problem at no charge even though it wasn’t under warranty anymore great company. -
Review 4 (2024-10-21 - Rating: 5)
We hired Custom Electrical Services to move a few outlets, install recessed lighting and to move a junction box. I was able to get on their schedule quickly for a quote and once we decided to use their services they had availability for install in the next week. The electrician was very courteous, cleaned up after himself and was able to answer all of the questions I had about the service. I would not hesitate to hire them again for future projects. -
Review 5 (2023-06-26 - Rating: 5)
The process from requesting initial quote to getting the installation done was smooth, fast and professional. Brittany from the office was really responsive and she even shared and was able to match and bid the other quotes on same scope of work. While Jeff was professional and really friendly and got the tesla wall charger installed beautifully for us. We highly recommend this company for your electrical needs. -
Review 6 (2024-04-09 - Rating: 5)
Had a great experience with Custom Electrical Services. Their initial response to my inquiry was on a weekend which really surprised me and once I received the quote, everything flowed seamlessly. We purchased our charger through PUD, simply due to the instant rebate option, and once we confirmed we had it on hand they were at our house for installation in just a few days. Installation went super smooth with great customer service. Highly recommend! -
Review 7 (2024-11-01 - Rating: 5)
Custom Electrical Services are great! From my initial conversation with Kristen to the actual repair was was so nice. They were out at our property the next day to assess our issue and were very professional and took care of it that day! I highly recommend them for your electrical needs! -
Review 8 (2024-09-13 - Rating: 5)
Jordan,Melvin, and Gavin were fantastic. They were able to work around my our entire office team while updating our lighting. With all the movement and hustle bustle of this place, thats really saying something. I highly recommend Custom electrical services, but I really, truly appreciate how we now have 3 new friends that are welcome back anytime. I couldnt say enough about them, but I thought Id give it shot. Highly recommended by everyone on our office. -
Review 9 (2024-10-23 - Rating: 5)
Replacement of all our old florescent ceiling fixtures in our retail showroom, offices and warehouse with new brightness adjustable LED fixtures. Great product.2 day plus project, install crew led by Jordan very thoughtful and accommodating to our business that stayed open for customers. Highly recommend the company and their staff. -
Review 10 (2024-04-13 - Rating: 5)
Recommend by Tesla, Custom Electrical Services completed the reconfiguration of my panel and installed a Tesla Universal Wall Connector. They did a great job and performed a very clean and nice looking installation. They made sure I was briefed on all the intricacies of use, and connected it to my WiFi. I feel the price was very fair, and they made sure I was qualified for the sales tax exemption in WA state. Overall I was very satisfied and would highly recommend them! -
Review 11 (2024-07-25 - Rating: 5)
Travis, Zack and Chris were very respectful of my house, my space, careful to not disturb anything (had a water leak a few months ago, so everything is everywhere).They were courteous, friendly with my pets (2 cats and a dog), and patient!The cats were all up in their business, curious about everything. 😂I was just really impressed with how these guys did their work, their work ethic!They even cleaned up after themselves!And, of course, they did a great job on the electrical stuff as well!I will definitely recommend them!❤️❤️❤️ -
Review 12 (2024-04-18 - Rating: 5)
Thanks very much to Jeff and Cesar for setting us up with outlets, lights, heaters, motorized screens and an enormous ceiling fan in our new favorite place! They were very friendly, professional, efficient and thorough! I highly recommend them and Custom Electrical Services! -
Review 13 (2024-12-27 - Rating: 5)
Easy to schedule and the final invoice price was less than they initially quoted. Electrician was friendly and did a great job, will use them again -
Review 14 (2024-11-26 - Rating: 5)
Momo was superb! Very professional and understanding. He accepted my job immediately and got it done same day. He also had high spirits throughout and did not leave until the job was completely done to my satisfaction. Highly recommend -
Review 15 (2024-12-20 - Rating: 5)
Prompt and professional EV charger installation at ease. Everything went smooth and got approved for WA permit quickly after installation was complete. Thanks Custom Electrical for a superb service. -
Review 16 (2017-11-05 - Rating: 5)
Awesome experience. I worked with several people at Custom Electrical Services who all contributed to this being a success. Of course when you get bids its easy to pick the lowest number, but there are so many other factors to consider.Cost: I got three bids and they offered me the most competitive price. So that’s a good start.Reliability and Timing: These guys showed up on time and ended on time. They committed the resources to make sure the job got done. Kyle was finishing the job and when he left, he had taken care of every last detail.Expertise: Luis was managing the job at my house and he is INCREDIBLE. He is smart and has so much experience. He came with fresh ideas and advice I had never considered, and helped me craft the most perfect lighting plan for my house.Flexibility: I decided on some changes mid-way through and it was really critical to work with a company that was happy to accommodate these.Quality of Work: Their work is beautiful. Tidy and thoughtful. No random damage and problems that you’ll find with other contractors. The wiring is clean, and they consider every detail. They also take the time to show you your options and not just assume things.Communication: Excellent across the board. Josh was great in coordinating the job and checking in. Luis kept me informed at every step along the way. Also, between phases and I had a bunch of time-sensitive questions that came up and he responded to me instantly! Luis is an angel an went way above and beyond. Kyle also had great communication; he even let me know right away when some other contractors showed up at my house unbeknownst to me… I am so thankful Kyle was looking out for me and my house.Overall Experience: I’m simply grateful. This project could have easily been a disaster since I needed so much guidance, but they were thoughtful and patient and took the time to make sure my dream became a reality. Their customer service is awesome and it is so clear that these guys are extremely trustworthy and they just CARE. It goes a long way.Heres a picture of my new kitchen lighting. The rest is still under construction but you get the general idea :) -
Review 17 (2024-07-04 - Rating: 5)
Custom Electrical Services was fantastic to work with to install my EV charger, I cannot recommend them enough! After receiving a fast estimate, I had a handful of questions that I got prompt and very helpful answers for. Our electrician, Don, was superb! He was incredibly friendly, knowledgeable, and helped beyond just the electrical work to make sure I was fully set up to use the app to control charging. I will definitely be using them for future electrical work! -
Review 18 (2022-01-27 - Rating: 5)
I have had 2 wonderful experiences with Custom this year. We are working on site preparation for a large shop and Joe came in for a free estimate and planned out the job. They arrived on time and were prepared. It was a job that took two days and all 4 employees were polite, professional, and knowledgeable. Joe has been a great communicator. And his crew mirrors his professionalismThey installed a breaker in my panel, ran line under the house, and then installed the new outdoor panel and 2 20-amp outlets to the back of the lot where the shop will be built. They had all of the tools needed, kept the indoor spaces clean, wore masks indoors, and were nice to my crazy dog. Throughout the work I was impressed with Joes crew and how fast and neat they worked. on site, Kevin kept me updated as he progressed and they called when on their way to confirm arrival on Day 2.I will use them again in the future and definitely trust my electrical needs to them. Side note, I also appreciate the way they handle the bidding process with a detailed explanation by email and then a simple invoice process on line. Their bid beat two other companies and I believe their reputation is better too based on feedback in the neighborhood. -
Review 19 (2024-12-06 - Rating: 5)
Awesome experience getting my PowerShare and car charger installed. These guys know what they’re doing and they’re super good to work with. -
Review 20 (2024-01-19 - Rating: 5)
My brand new Amazon 1500 Watt heater kept tripping my 15 Amp garage GFCI circuit, so I realized that I needed a new 20 amp circuit breaker, 12 gauge line and outlet, Doh!! I’m familiar with electrical, but didn’t want to deal with the required permit. So I removed the drywall, checked reviews and sent out a Yelp request. Custom Electrical Services responded extremely quickly, (less than 2 hours) with a reasonable quote. Then they scheduled me for the next day. Wow! While they were working at my home, I asked them about a garage outlet that I had attempted to install a year earlier, but ran into difficulties. It was sitting there as an unfinished project. They were able to install the new 20 amp circuit breaker, run a new 12 gauge line, an outlet AND a separate new 15 amp for my unfinished project. They didn’t have that other breaker with them so they had to return early the next day. This worked out as they were able to obtain the state required electrical permit and the inspection was performed virtually as soon as the work was as completed. The second day with the inspection only took 20 min! They came out when they said they would, did a great job, cleaned up the worksite, and got through the inspection. I contacted them on a Monday and everything was completed by 8:30 am on Wednesday. -
Review 21 (2024-06-29 - Rating: 5)
I have used Custom Electrical Services for many jobs over the last 4 years. Always outstanding work, always very professional. They communicate well in preparation for the visit, and on-site they are able to explain plans, adapt to unexpected surprises, and tackle hard jobs. They have mounted an EV charger for me, works perfectly. Also added/fixed several outlets, helped me install low-voltage ethernet in very difficult parts of my home through stone & brick... the list goes on and on. I choose to be loyal so I know what kind of work Im having done in my home, and CES does it better than anyone. Highly recommended. -
Review 22 (2024-10-11 - Rating: 5)
Had a great experience with Ben! Some of the locations in my attic are difficult to get to for dropping down wire yet he was able to get through efficiently! Everything was attached straight and was overall very professionally done! -
Review 23 (2022-10-23 - Rating: 5)
Outstanding work!Second job these folks have done for us.First was a car wall charger 240V/60AmpSecond was a generator interconnect outside, to run our Firman T07571 from Costco.All permitted and passed inspection.Zach was the team lead and OUTSTANDING with his customer. -
Review 24 (2024-05-18 - Rating: 5)
We hired Custom Electrical Services to a install a Tesla charger in our house and had great experience. We reached out to 3 companies for a quote. Custom Electrical Services not only offered a competitive price, but they also had the most responsive and professional customer service. During the initial visit a technician explained every step of the plan very clearly and answered all our questions.The installer, Jeff, was amazing - he is fun and knowledgeable. He arrived on time and did a great job. -
Review 25 (2024-07-03 - Rating: 5)
Awesome job done guys. Very affordable quick safe clean and quality job installing my EV charger. I still dont know how you guys done it without interrupting my work am just going to say its magic. Well done. -
Review 26 (2023-08-29 - Rating: 5)
Don and Nate was on time, took less than an hour to install Tesla wall connector, very friendly, answered all our question and explained us very neatly.Over all very good experience with them, highly recommended. Thank you so much for your services. -
Review 27 (2024-09-16 - Rating: 5)
I could not be happier!! this was the SECOND electrician (first was not from Custom Electrical Services) he was NOT able to find the problem after 5 hours of looking. CSE was at my home for about 4 hours and not only found the problem, fixed it so that it was better then it was before too. -
Review 28 (2024-06-11 - Rating: 5)
Custom Electrical Services, specifically Jon and Ben, were professional and provided very detailed work on our new fixture installation. With a challenging 20 ft ceiling and a 35 lb chandelier, they made it look easy. Arrived on time and fully cleaned up when the job was complete. We would highly recommend them! -
Review 29 (2024-05-09 - Rating: 5)
These guys did terrific work, and I highly recommend them. Jeff, the Journeyman electrician, had an apprentice and I was impressed with his instructions, care, and the explanations he gave his apprentice and gave me both during the bid and during the actual work. He carefully considered every question and suggestion and I am 100% satisfied with their work. They even fixed several issues while bidding that they did not charge me for - and explained why the problems were simple and not needing major work. They are worth every penny, and I am thrilled to see such excellent professionals out there working and making the world a better place at the same time. -
Review 30 (2024-12-17 - Rating: 5)
Gavin, Melvin, and Jordan were fantastic. We’re very happy with their work and would absolutely recommend them -
Review 31 (2024-06-26 - Rating: 5)
Don Roberts assistance was thorough and meticulous, resulting in a job that was both seamless and to our complete satisfaction. Don stuck around to explain everything. I highly recommend Custom Electrical Services for all electrical projects. -
Review 32 (2024-03-27 - Rating: 5)
Custom Electrical was amazing. They responded to my request on yelp almost immediately, the owner called to follow up and they were able to come out last minute to help with my project. They were flexible, friendly and worked with me on the price. Will definitely use them again! Thanks Josh and Jeff! -
Review 33 (2024-03-29 - Rating: 5)
Custom Electrical Service delivered outstanding service during the installation of my Tesla wall charger. Justin, the owner, accommodated my urgent request within 24 hours, and their two-man crew was efficient, professional, and completed the installation swiftly in under an hour. They left no mess behind, handled tax credit forms, and their excellent communication made the process stress-free. I highly recommend Custom Electrical Service for their expertise and commitment to customer satisfaction. -
Review 34 (2024-05-16 - Rating: 4)
James was excellent in analyzing my house and finding a creative path forward for improving the electrical setup in my garage in an efficient and cost-effective way. We had a small snafu in scheduling and communication, but once I escalated it to management they quickly found a solution (they sent 5 electricians to complete the job in one day so everything would remain on time). Would recommend. -
Review 35 (2024-09-14 - Rating: 5)
Outstanding crew and service! We had to retire for a new oven and had some small projects that they were wonderful at getting taken care of quickly and with a smile. -
Review 36 (2024-03-25 - Rating: 5)
Firstly Zac & Travis were very accommodating of me being late. Secondly their quality of troubleshooting was very efficient and thorough to narrow down the issue. They came back the next day to complete the job once the replacement parts arrived and took pictures and a video to demonstrate the fix, as I was not present the next day. They did not upsell me on anything or take any longer than needed. I would highly recommend this company and will definitely use their services again if needed. -
Review 37 (2020-08-25 - Rating: 5)
I got a NEMA 14-50 outlet (50 Amp breaker) for electric car charging. The entire process was seamless. Open the website, answer few questions, upload the requested pics. Got a quote in 2 hours and was able to get an appointment booked right after that.The electrician was super courteous and professional and wrapped up the work in under 45-60 minutes. He even explained the entire process to me and asked me my preferences even before starting anything.I am so impressed because I did reach out to 5 different companies and I am still waiting for a reply from 3 of them. Another one reached out but stopped responding after my follow up questions.I will recommend custom electrical to anyone without any concerns. -
Review 38 (2024-04-10 - Rating: 5)
I quoted out an EV charger install, including circuit breaker panel upgrade to 5-6 different companies, and Custom Electrical came back as the most competitive. Their scheduling process was smooth, and the electricians were friendly and professional. Id definitely consider using them again for future projects. Thanks! -
Review 39 (2024-02-25 - Rating: 5)
James and Colby did a fantastic job at our place with adding a sub-panel. They were super professional about everything. Right from the start, they were great at keeping us in the loop, explaining what they were going to do and how everything works. They paid attention to little details to make sure everything was done right. I appreciated how they answered all our questions, no matter how simple or complex. They were thorough, professional, and really easy to talk to. If you need electrical work done, Id definitely recommend these guys. They know their stuff and make sure youre happy with the work! -
Review 40 (2024-02-25 - Rating: 5)
James and Colby did an outstanding job installing a 100 amp sub-panel for us from our main 200 amp panel in the basement. They demonstrated professionalism, expertise, and meticulous attention to detail throughout their work. They were very approachable, always ready to answer our questions, and offered several solutions tailored to our needs.James, in particular, provided exceptional service. He possesses a unique ability to perform his tasks with precision while also having the capacity to educate a team of apprentices simultaneously. His communication was clear, his explanations were thorough, and his commitment to quality was evident.For anyone in need of electrical services at home, I highly recommend reaching out to Custom Electrical Services and specifically asking for James. Our rating is 12 out of 10, primarily because of him. James is, without a doubt, the best service provider we have ever engaged with over the last 10+ years.A heartfelt thank you! -
Review 41 (2024-04-12 - Rating: 5)
We had an oil-fired (yes, oil-fired) hot water tank die of old age, and they were able to get us a 50-amp circuit for electrical replacement very quickly in our ancient utilities room, and coordinated on the day of install with our plumbers to get it done pretty much as soon as possible for a very reasonable price. -
Review 42 (2022-02-23 - Rating: 5)
During the pandemic I have worked with several different contractors (electrical and non-electrical) for various house remodeling projects. I can hands down say that my project with Custom was the best experience out of everyone. These are good people with good work. It was hassle-free and everyone (office staff and electricians) were very communitive and easy to get ahold of throughout the process. Today the state inspector came by and approved of everything. He had good things to say about Customs work as well.Timeline: Placed downpayment, electricians were out about 2 weeks later, the electrician and apprentice did 2 days of work, the electricity was only shut off for a few hours on the first day, state inspector came out a couple of weeks after that. Expect that the state inspector scheduling may be a bit challenging due to increased home renovation projects in the Seattle area, but that is out of Customs control.My project included:- Permits and utility fees. Custom took care of all administrative filings and communication with PSE and WA LnI.- 200am panel replacement w/surge protection- Upgrade main grounding/bonding system. Including a bonding to my water main, which I did not previously have.- 30amp 240v outlet for RV. I chose to have the conduit run about 12 feet along the outside of the house due to things blocking it on the other side.- 50amp generator interlockPics below. Hope to use them again in the future. -
Review 43 (2024-05-31 - Rating: 5)
Today Mitch and his team of Ian and Michael upgraded the lighting in my business as part of a PSE program. As the journeyman, Mitch communicated clearly with me and was professional in his work. He demonstrated consistent leadership in directing his team who were efficient, courteous and friendly. Could not have been more pleased with the work they did. Thrilled to have bright and consistent lighting. Thanks guys! -
Review 44 (2024-03-26 - Rating: 5)
The Custom Electrical Services team were friendly and efficient! Jordan made scheduling easy and communicated expectations ahead of time. The project was on time and wrapped up in less than 2 days! Jordan, Melvin and Gavin, thank you for a great office refresher. Who knew new lighting could make such a huge difference? -
Review 45 (2024-04-01 - Rating: 5)
I can’t say enough about my experience. It was wonderful. This was the 3rd company I got a quote from. Within 24 hours of the technician coming out, my work was done and I paid 1k-2K less than what others did. They were very friendly, efficient, and did the job well. The communication was the best I’ve had in a long time. Thank you all for helping make our house a home 🙂 -
Review 46 (2024-01-26 - Rating: 5)
Mitch and his apprentice switched out LED ceiling panels for my dental office. PhamDentistry in north bend. They did a great job and now the space is bright and efficient too. Thank you Mitch and michael -
Review 47 (2024-02-05 - Rating: 5)
The physical therapy office that I work in had Custom Electrical replace all of our lights in the office and they were great! Respectful, nice, and knowledgeable. Got the job done without having to disturb any of our patients/clients in the office or in our gym. Jordan was helpful, pleasant and I believe he was also in the middle of training the couple of fellas he had with him that day and you would have never known they were new. Job was done in a timely fashion. A+ recommend for any business or home that needs electrical work done. -
Review 48 (2024-04-07 - Rating: 5)
These individuals displayed exceptional professionalism throughout the entire process. Their expertise was evident as they efficiently and effectively set up our EV charging. Not only were they highly skilled, but they also maintained a friendly demeanor, making the experience even more pleasant. Their commitment to excellence was evident in their work, surpassing several other competing offers. I would not hesitate to engage their services again in the future. -
Review 49 (2024-05-09 - Rating: 5)
We had Mitch, Ian and Mike out to replace our fluorescent bulbs with LEDs, and these guys were so great. They did a wonderful job, were respectful of our customers and business needs, and did everything in a timely manor. Highly recommend these guys. -
Review 50 (2023-12-28 - Rating: 5)
We could not find replacement bulbs for our Fluorescent Lights and decided to change over to all LED in our shop. Joshua worked with us and provided a reasonable quote. Within a few days Ben and John did an outstanding job taking down the old fixtures, putting up new LED lights and positioning them for the most effective lighting. In addition, they obtained a permit for us quickly. Very pleased with the entire process - we will use them for all our electrical services in the future! -
Review 51 (2024-04-17 - Rating: 5)
Amazing work by Jeff, kind and respectful.Jeff provided lots of helpful information and even changed out our lightbulbs on the way out. One of the issues was I needed to simply press a reset button, duh, but he showed me how and wasn’t condescending at all. We will likely use them again. A little pricey but I think that’s just the market at this point -
Review 52 (2023-08-30 - Rating: 5)
Jordan, Mitchell and Gavin replaced all of our lites with LED. They were knowledgeable, friendly and extremely efficient! HIGHLY RECOMMEND!!! -
Review 53 (2024-07-27 - Rating: 5)
Custom Electrical did a great job with our EV charger installation. They were great to work with, friendly & efficient! -
Review 54 (2024-09-14 - Rating: 5)
I seldom write reviews but custom electrical services is extremely professional from the scheduling, inquiry through phone, to the installation. The inspection is also flawless -
Review 55 (2023-11-16 - Rating: 5)
We are very pleased with the service from Custom Electrical. The estimate process was different from other electrical companies but I actually prefer their method. Brandon and Travis came by to do the work, very pleasant guys and patient. They added a new dedicated outlet for a crawl space sump pump. All good at a reasonable price and what a wonderful, professional team to work with! Thank you, we will be calling you back for future electrical needs. -
Review 56 (2023-07-26 - Rating: 5)
Zach, Travis and Brandon did an outstanding job adding power to my pavilion and running low voltage lines to set up for audio / video install. All three were very personable and worked with me at every step to ensure everything was perfect. Before they were done, they made sure that everything was cleaned up and that everything they moved or cut was back in place. Thank you Custom Electrical for a solid job, at a reasonable price. You will be at the top of my list for any future electrical projects. -
Review 57 (2024-01-22 - Rating: 5)
Great work by great people. I have had two jobs done by them now , and in both, i have come way happy. They are happy to take customer input and change the project accordingly(I had them take my preferred route for wiring for our electric charger through the house), and they are very communicative. -
Review 58 (2023-08-18 - Rating: 5)
I requested quotes from a few different companies to extend an existing 120V circuit to power a new exterior sun shade that I had installed. Don from Custom Electrical Services came out in person and gave me a free quote.He very quickly gave me the sense that he knew exactly how to handle the job. He clearly and confidently explained his plan, as well as a couple of backup options in case the framing behind my wall didnt cooperate with us. Of the three electricians who came to provide quotes, not only did I get the best feeling from Don, but he also quoted me the best price.When he came with his apprentice Nate to do the work, they did an expert job. The work was perfect, they made sure I was satisfied with every step of the project, and they answered all of my novice questions with patience and a good attitude. They even cleaned up after themselves.While they were here, they also took a look at a few troublesome outlets I had both inside and outside my house, figured out why they werent working, and explained it to me. They didnt even charge me for that.The next time I need electrical work done, I probably wont even bother calling anyone else but Don. -
Review 59 (2022-04-21 - Rating: 5)
Custom Electrical Services were the Electrician of choice for us during the recent construction of our DADU (Detached ADU in Seattle. From project initiation to completion the experience was terrific. Jay came and met with us, reviewed the project plans and listened to the requests we had for the project. Bid was provided quickly and was very competitive. Next phase transitioned to the project coordinators and the next steps to getting the project underway were clearly communicated. Deposit and payment methods were easy and transparent to work with. The Electrician team arrived per the agreed schedule and were extremely professional and provided top quality work, attention to detail in a timely manner. All inspections passed 1st time. The entire team at Custom also helped navigate the long road of new service application/install from Seattle City Light, which was a huge help. Look forward to the opportunity to work with Custom in the future and wont hesitate to refer. Thank you! -
Review 60 (2024-04-01 - Rating: 5)
You wont find a better company in Seattle when it comes to meeting your electric needs. They did all the electric work for my dry sauna. Theyre prompt, professional, and do a top notch job. We even had a few obstacles during the installation and they were able to solve each problem as it came up. You can call around or you can just use a company like Custom Electrical Services and get it done right. -
Review 61 (2023-05-30 - Rating: 5)
I highly appreciate the timely and impromptu communication provided by Custom Electric Services. They were quick to schedule the appointment, which was very convenient. The electricians work was truly impressive. Not only did they arrive on time, but their expertise and knowledge were evident throughout the entire process. The installation was completed within an hour, and they even scheduled a virtual inspection beforehand, which I found to be very proactive. Additionally, the electrician took the time to clean up any debris and neatly filled in any patched areas, which speaks to their attention to detail and professionalism. Overall, I am extremely satisfied with the service provided by Custom Electric Services. -
Review 62 (2023-11-05 - Rating: 5)
Zach and Travis were awesome! They were super patient with us and our project. They navigated unforeseeable challenges with our old house with grace. They were professional, on time, communicative, and exceptionally kind to our kid and dog. Electrical is expensive but these guys came in below our other bid and absolutely delivered. Cannot recommend highly enough. Thanks guys! -
Review 63 (2023-11-16 - Rating: 5)
Custom Electrical did a great job on our mini remodel. We had can lights installed on 2 floors, a few outlets/switches relocated and added as well as an EV charger in the garage. Jonathan and his team worked efficiently, communicated with us about any changes needed, gave us insight into their work and how it affects our home. We quoted with a few companies for this work and were positively blown away by Custom Electricals quote and extremely glad to save literally thousands of dollars (compared to others) while still receiving high quality work. -
Review 64 (2023-06-14 - Rating: 5)
We hired Custom Electrical Services to place a new main electrical panel and car charger and they far exceeded our expectations. The teams care and pride in their work is clearly evident by the quality of the installation and its organization. What makes Custom Electrical stand out to us is their excellent communication along with listening to customers needs as they delivered our project with the highest quality of work. All this, in addition to the fact that this team is genuinely just good people and fun to work with. Highly recommend Custom Electrical! Special shout out to our Custom Electrical team lead, Don, he is amazing! -
Review 65 (2023-10-06 - Rating: 5)
Great company for installing Tesla Wall Chargers. Quick replies and friendly installer. Billy does excellent work. -
Review 66 (2024-05-07 - Rating: 5)
Custom Electrical Services diagnosed our issue and came up with a great solution that took into consideration upcoming construction. Both electricians were friendly and knowledgeable. I will definitely reach out to them with our next project. -
Review 67 (2023-08-18 - Rating: 5)
I had an EV charger installed. The office was very easy to work with to schedule the installation and made filling out the forms a breeze. On the day of the installation, Don and Nate called to see if they could come early which was a nice surprise. They did a great job, answered all of my questions, and I would 100% use them again. -
Review 68 (2023-06-14 - Rating: 5)
I engaged Custom Electrical for the EV charger installation of my Tesla.Zack and Travis were awesome. They came by to take a look at the electrical panel and found that it was smaller than expected for a home my size. There were only open two spots left on my panel board for new connections, which were not enough which could mean upgrading to a larger panel that would cost upwards of $4,000. However, both Zach and Travis were able to think out of the box and suggested re-configuring the panel in order to create another open spot.This enabled them to complete the job with just an additional $200 fee instead of spending $4,000 in a new panel!Kudos to Zach and Travis for going the extra mile and putting the customer’s interest first. On the actual day, they arrived on time and finished the job within a couple of hours and I now have a working EV charger. -
Review 69 (2024-01-12 - Rating: 5)
I had Custom Electrical install an EV charger on the outside of my house. They were available quickly, including having permits ready, and the install was relatively quick at about 4 hours.Ive used them in the past and will continue to come back to them as they are just that good. -
Review 70 (2023-02-13 - Rating: 5)
I had a Tesla EV charger installed and the entire process was great! I requested a quote on Yelp and got a response quickly, from there the scheduling and estimates were very quick and efficient. On the day of the install they called and texted me ahead of time, and there was also a live tracker to see where the electrician was! Don installed the charger for me, he was very friendly, knowledgeable, and explained the install thoroughly. He saw my panel was actually not full and took off an initial charge to reconfigure the panel, I appreciate the transparency! Overall, I’d highly recommend Custom Electrical Services. -
Review 71 (2024-07-17 - Rating: 5)
Jordan, Gavin and Melvin installed new lighting into my small business and did a great job. Super fast. -
Review 72 (2023-12-21 - Rating: 5)
Quick responses to all our questions and the crew was very helpful and respectful. They did great work on our panel replacement and EV charger install. Would definitely recommend for future electrical projects! -
Review 73 (2023-10-06 - Rating: 5)
You will be grateful that you chose Custom Electrical. They gave me a fair bid then when problems arose with my Tesla installation they returned 3 times because my own parts were wrong and did not change the pricing. Super easy to work with and always ontime and professional. So happy I used them. Thanks Dawson! -
Review 74 (2024-02-01 - Rating: 5)
Shane and Ian were absolute pros and so great to work with. They were friendly and considerate of all building activities yet got the work done in the time promised. They also did top notch work across the board. I cant recommend CES enough! -
Review 75 (2023-05-05 - Rating: 5)
I had to install EV charger and communication with office (Brittany/Maria/Kristen) to get quote and relevant information along with scheduling was easy. Electrician (Billy) made a call letting me know he is heading out, prior arrival. He did a great job and was knowledgeable, friendly and explained things along the way. It was overall very pleasant, hassle-free experience and i would use their services again in future. -
Review 76 (2023-03-05 - Rating: 5)
We had a new upgraded panel installed and the house rewired and brought up to code replacing some old knob and tube wiring and adding many new circuits. It was clear that Brandon and his team had a lot of experience doing this type of work on older houses. They were very skilled, efficient, careful, neat and explained what they were doing and the options that we faced when there were decisions to be made. They kept to the one week schedule promised and worked long days . Brandon and his colleagues were very personable, easy going and tolerated our dog well. When we next need electrical services Custom Electrical will get our call.Alyssa + Bob R. -
Review 77 (2024-03-21 - Rating: 5)
Quick and efficient service. Was able to receive my Tesla install same-day. Kind employees that didn’t overcharge and the company offers a military/veteran discount. Will use again for other services. -
Review 78 (2023-04-24 - Rating: 5)
This is my second time using Custom Electrical. I used them once to assist with hot tub installation and they did excellent work. They provided accurate quotes, helpful recommendations, and prompt service.The second time I called them was for some electrical outlet and switch relocation as well as installing some track lighting. Again, they came out promptly with friendly service and gave us accurate quotes. They did excellent work, even comped a few items for us while giving some good advice on DIYing electrical outlets and light switches.Anytime I need electrical work done in the future I will call Custom Electric! -
Review 79 (2024-09-17 - Rating: 5)
Work is always done thoroughly and for a fair price. The electricians are always punctual, friendly and professional. -
Review 80 (2022-08-31 - Rating: 5)
Fantastic service from Custom Electrical. I needed a wall charger for an EV installed. They were quick to respond to my original request, were able to quote the work from photos that I took, and were clear with their costs. Communication leading up to installation were great, including morning-of phone call to let me know they were on the way. The electrician discussed the pros/cons of the various mount points I was considering, we decided on one and the work was completed within a couple of hours. The electrician had even pre-scheduled the inspection, so no waiting around for an inspector a few days after install! -
Review 81 (2023-07-27 - Rating: 5)
From frontdesk to owner Jay and electrician Jesse who showed up, this was a great experience end to end. Their bid came in competitive; they did work all according to permits and at the quoted price.I had to run a new circuit and asked them not to damage any drywall. They were able to do a clean installation. Would work with them again. -
Review 82 (2022-11-17 - Rating: 5)
Ben and his crew were friendly, fast, and knowledgeable. My house is very old, lights in some rooms didnt work and every outlet and light switch needed to be changed. They did a great job and it was much cheaper than what I was quoted from a different company. They were wonderful and I will definitely go to them again if I ever need. -
Review 83 (2022-10-02 - Rating: 5)
I had Don, Jack, and James working on my home I purchased recently, they seemed like a great group of men and did the job fast and efficient. I had them upgrade my panel to be larger ( also the cabling is much cleaner behind the panel than the spaghetti mess it was before, true professionals for sure ), install a car charger, and repair the hot tub electric work, and they did great! I have already recommended friends to them for future work. They did great and I cant recommend them enough. They even fixed a small issue that the HVAC electrician ( separate company ) messed up on. -
Review 84 (2024-06-14 - Rating: 5)
Installed a tesla wall charger. Great service, really attentive and done in a timely manner. They do hundreds of these so they are really good at it. Recommend these guys! -
Review 85 (2024-01-11 - Rating: 5)
I had Custom Electrical Services install my GM Ultium EV Charging station in my garage for my 2024 Cadillac Lyriq on January 9, 2023. Custom Electrical Services has demonstrated excellent, professional customer service. The schedulers were fantastic and the technicians were very professional and helpful to answer any questions I had. I would personally like to thank Josh, Kristen, Rebecca, Brittany, Maria, Don, Zack, Travis, Jeff and Cesar for their help to make this installation seamless. Thanks again and I hope I did not leave anyone out!John Akiyama -
Review 86 (2021-07-21 - Rating: 5)
One of the things I value the most when hiring contractors is responsiveness and good communication and they absolutely get 5 stars in that regard. From the scheduling call to the installation work, everything went smoothly and on time. Very courteous staff with great attitude. I had many questions in regards to my installation as my setup is non standard and they were very patient with me, explained all the options and the pros and cons and armed me with all the information I needed to make the right decision. I was communicating with multiple possible contractors for this particular piece of work and Custom Electrical made me really feel like they care about my time and doing the job right and I am very glad I went with them. -
Review 87 (2023-09-26 - Rating: 5)
We just had a two person team here at our business and we are very pleased with the service provided. They were on time for the appointment, were fast and efficient and even cleaned the work area after completing the job. Highly recommend.SteveCPR Northwest Washington -
Review 88 (2022-09-14 - Rating: 5)
I filled out a web form asking for a quote to install an EV charger. This was on a Saturday. I had a response within a few hours. By Monday I had gotten the quote, accepted it and gotten the service scheduled. The crew arrived on time and did an excellent job with the install. Definitely will use them again. I especially appreciate their excellent front office staff after having some frustrating experiences with another electric companys office staff. -
Review 89 (2024-03-22 - Rating: 5)
Amazing Job! Responded quickly with pricing and showed up on time. Did an amazing job installing my tesla charger. Would use them again. -
Review 90 (2018-10-12 - Rating: 5)
I had about 5 other bids before I went with Custom Electrical Services. Their price was very comparable and their availability was good. But after talking to them on the phone and finding out more info, I felt comfortable and chose them.However, I was more impressed when they actually came and did the work. Alberto and Daniel were very professional and reliable. They provided updates as needed. They ensured that quality work was done by taking their time to ensure that everything was done correctly as safety is very important.Thank you for the awesome and quality work. -
Review 91 (2021-10-12 - Rating: 5)
Had a EV charger for a NEMA 14-50 outlet and it was installed in a good timely manner. Prices were good compared to other quotes I had or never received back from. Custom was really the only company that felt like they had a good running business in terms of communication, quoting, and field availability.Electrician came and installed it in under an hour and he also gave me good tips and pointers for future projects I had in mind that needed for electrical work. Inspection came a few days later and was easily passed. Would recommend in the future. -
Review 92 (2023-11-08 - Rating: 5)
Used them to get our Tesla wall charger installed and they were able to get us scheduled quickly. The electrician Jeff was professional, kind and did an amazing job!! -
Review 93 (2024-07-09 - Rating: 5)
Great experience from the time I called to the technicians doing the work needed quickly. I will use Custom Electrical Services again! -
Review 94 (2024-08-27 - Rating: 5)
Great work and attitude. Custom Electrical Services became my goto electrician for a good reason. -
Review 95 (2023-04-24 - Rating: 5)
I used Custom Electrical for installing my Tesla charger in the garage. The technician was very punctual and professional. I reached out to them almost 2 years later to fix an issue. Billy was courteous, professional and very quick with his work. -
Review 96 (2021-08-04 - Rating: 5)
Billy was fantastic. Though we never met in person, he communicated well, did the job quickly and efficiently, was reliable and friendly. We even had a chat about motorcycles since he saw mine in my garage. He went over with me the quote as detailed as satisfied me, he gave me a quick estimate for another project and promised to send me a more detailed quote (which he did the same day!), and his work made not impact or mess in my garage. I will definitely use Custom Electrical Services and will be asking for Billy if he is available! Good price as well! -
Review 97 (2020-07-23 - Rating: 5)
Custom Electric recently completed an electrical installation of a kitchen island light fixture. Their quote and communication prior to the job was accurate and reliable. The scheduling and punctuality of the appointment was excellent. The work itself was of the highest quality. They were very careful to protect and cover the workspace and cleaned up thoroughly. Their quality overall was excellent. Ive already recommended Custom Electrical Services to several friends and neighbors. -
Review 98 (2023-02-20 - Rating: 5)
I had extensive electrical work done on my new home. Peter and Evan not only did amazing work, they were communicative, reliable, and very personable. I am so grateful. I will definitely be calling Custom Electrical back for any future needs and I highly recommend! -
Review 99 (2021-07-29 - Rating: 5)
Chad checked out the work I needed done first, gave me an estimate and finished the job in a timely manner. He was also very helpful explaining several options I had for a few other electrical projects I would like done. I would recommend Chad and Custom Electric anytime. I used Custom Electric a few years ago in another home I was in and they were very efficient then. The staff I have spoken to have all been very friendly and helpful. Will always go back to them..Thank you for your Services… -
Review 100 (2022-11-03 - Rating: 5)
Very thorough with the job. They were very clear and transparent about the costs and this was the only company who let me know about the sales tax exemption in the state of WA for this kind of job. They sent the required paperwork ahead of time to get the sales tax exemption automatically applied at the time of billing. The electricians were highly knowledgeable. They even arranged for permit and the follow up inspection over a video call with the inspector. I would highly recommend them. -
Review 101 (2024-01-31 - Rating: 5)
Mitch and Michael are phenomenal. They changed all our old light fixtures! They look great! And the two gentlemen were efficient and friendly. -
Review 102 (2022-01-25 - Rating: 5)
We bought a new stove and our house needed an outlet installed because the old stove had been hard wired when it had originally installed. The people at Custom Electrical Services were very accommodating and adjusted their schedules so we could have the stove installed on the same day. Ryan was very thorough and did a great job. -
Review 103 (2024-03-06 - Rating: 5)
We had a great experience with some light electrical work at our house. The electricians were friendly, did great work, and we were very happy with their work. Thank you! -
Review 104 (2019-07-08 - Rating: 5)
Edited 7/8/19: Bumping them to 5 stars. Ill echo my previous review - clean, thoughtful work. The price was correct, the communication was good, and the scheduling was prompt. I didnt even bother shopping around this time, and I likely wont in the future. Give Custom Electrical Services a chance if you need work done.Original 4-star review:I had really good luck with these guys. Both times I called they sent someone immediately to my house....which is awesome except in both cases they neglected to tell me they were sending someone immediately. I ended up getting calls from the Tech saying be there in 30m. Luckily I work 15m from home and have a flexible schedule and was able to accommodate. And honestly, most places struggle to just answer the phone, so Ill take this every time. They did clean, thoughtful work. -
Review 105 (2020-06-10 - Rating: 5)
Aleks from Custom Electrical Services installed a Tesla charger in my garage last week. He did a great job and I am very happy with the whole experience I had with Custom Electrical Services, from getting the quote to booking the appointment, installation process and payment. I had 3 cost estimate quotes from 3 different local companies and Custom Electrical Services was not the cheapest one but I decided to get the job done through them due to all the positive reviews I read on Google and Yelp from their customers. Everything was great, very professional and was done on-time without any headache. Aleks, the technician who did the installation at my home, showed up on-time, was friendly and very experienced with EV chargers and did a great job installing everything in less than 30 minutes. All in all I am very happy with Custom Electrical Services and definitely recommend it to my friends. -
Review 106 (2022-12-21 - Rating: 5)
Received several quotes for electrical panel modification to hook up my hot tub. Their price is very competitive. Custom service is responsive and was able to schedule the service in few days. Crew are professional and knowledgable. Would use them again. -
Review 107 (2019-03-15 - Rating: 5)
Great company. I inquired installation of tesla wall charger. Josh from the company responded promptly and provided me with a great quote. (I had quotes from 4 others company recommended from Tesla). They were able to schedule my installation within 2 days. Electrician Dale showed up right on the time and finished the job without any issue. He was friendly and courteous. I am very satisfied with their work and will recommend without reservation. -
Review 108 (2024-08-13 - Rating: 5)
I had a fantastic experience with Custom Electrical Services. They were incredibly punctual and performed the work with great attention to detail. The team was knowledgeable, answered all of my questions thoroughly, and their customer service was amazing. They responded promptly to all of my inquiries and ensured that the work was done neatly. They even left the site spotless after completing the job. I have no complaints whatsoever and highly recommend their services! -
Review 109 (2022-11-01 - Rating: 5)
I have worked with Custom Electrical Services for installing a Tesla wall connector in a tight and difficult location. Was very much impressed with their quick and clear responses. More importantly they did an exceptional work installing the charger. -
Review 110 (2024-09-17 - Rating: 5)
Did a great job installing our Chargepoint EV port in the garage. Quick and easy. -
Review 111 (2021-09-30 - Rating: 5)
Custom Electrical Services helped with the installation of a Tesla charger at my house. I was impressed with the quality of work, timliness of communication, patience with my questions on cost and the reasonableness of price for the job. The people who came to do the job were courteous, friendly and effective. Would highly recommend to anyone -
Review 112 (2024-03-20 - Rating: 5)
Zach and Travis were great to work with. I made sure to grab a business card from them for future projects. %100 recommend -
Review 113 (2024-07-08 - Rating: 5)
Quote from my tenant: Electrician was phenomenal! Really knew his stuff. Was very timely and professional. -
Review 114 (2020-11-06 - Rating: 5)
Ive relied on Custom Electrical for several projects now, including adding outlets throughout our basement and an exterior light installation in our backyard. They were incredibly kind, thoughtful, and thorough. They scheduled an estimate less than 24 hours after we reached out to them and had the project completed in less than a week. They were transparent in their explanations of the projects, costs, etc. We are thrilled with the finished project and would certainly use them again for future work. Highly recommended! -
Review 115 (2023-06-16 - Rating: 5)
Excellent experience with Peters crew from Custom Electrical. I thought it was just a lookie-loo for Tesla charger install and treadmill rewire to see whats possible, and Peter says we can do it now if you the time. All hooked up and car charging in under a few hours.i -
Review 116 (2019-11-12 - Rating: 5)
A top-notch experience from start to finish. Josh and Jay were helpful with setting up the appointment and discussing pricing. Billy arrived early and did a great job. He is personable and knowledgeable; he found the problem quickly and fixed it expertly. And I appreciate that he explained his work as he performed it. I recommend this company highly! -
Review 117 (2017-09-11 - Rating: 5)
I contacted Custom Electrical Services and was called back the same day by Josh. Josh arranged a Quote for the next day. Luis arrived and gave me a very fair quote to install a TV, run Power and wires for TV so no wires showed. Luis gave me a few options. We choose the best option for us. Josh arranged for the job to be completed that weekend. Greg and Alberto arrived on time and informed me that there would be Drywall damage, which Luis had already made me aware of. Damage was much less than what they estimated. They even waited while I went to store to get longer HDMI cables and ran those for me. Great experience from the first call and throughout the completion of the job. Very professional and helpful. I highly recommend Custom Electrical Services. -
Review 118 (2018-12-10 - Rating: 5)
The two workers came on time and replaced my 1970s track lighting in the kitchen with new recessed can lighting. They did the work (including getting the supplies) in about three hours which I thought was great. They didnt make much mess and cleaned it all up. They were very courteous and even liked my dog. I highly recommend them and their company. -
Review 119 (2023-05-16 - Rating: 5)
Jeff the electrician was so nice and full of information. I appreciate how he took the time to explain things and I wish he could train people how to treat their customers. Everyone that I spoke to there was nice and helpful. I would definitely use them again! -
Review 120 (2020-07-07 - Rating: 5)
Got my Tesla wall connector installed by Custom Electrical Services. The Electrician was very professional and did an exceptionally clean looking install. They managed to setup city permit checking quickly and the entire process was as smooth as butter. To beat all this, they offered the most competitive quote with lowest wait time! I highly recommend Custom Electrical Services over other providers listed on Teslas website for King County. -
Review 121 (2019-02-08 - Rating: 5)
I needed to add a couple of external outlets, 2 new lights and reconnect a front garage external light that was disconnected due to a renovation.I called Custom Electrical Services and they responded promptly. Maria was very courteous and professional and she set me up to meet up with Albert and Alan.They came out to do an assessment and quoted me for the work. As most who understand the business of construction, electrical work is very expensive. Albert worked with me and even gave me a little break on the pricing to make it more appealing to me.I agreed and scheduled the work. They were very communicative and very customer service oriented. One thing to note is that they were very courteous of our custom to remove their shoes before entering our home to do the work. They answered my questions and got right to work. They cleaned up after themselves. I was missing some parts for my current lighting fixture, and they offered to stop by on their way home to finish off installing new lights after I purchase the missing parts, which was not their responsibility. That is customer service. I ended up just purchasing new lights all around at the recommendation of Albert. They went out of their way to get the job completed from start to finish and even after that. I highly recommend Custom Electrical Services, especially Albert and Alan, thank very much both of you. And thank you Maria for the follow up as well. That’s a well-oiled machine to get a job done even during 25 degree winter weather! I will be using them again for any future electrical projects. -
Review 122 (2022-06-26 - Rating: 5)
They installed a swim spas electrical. These guys were a pleasure to have around. They are kind and courteous technicians that are making sure everything is not only to electrical code, but the best it can be done in my opinion. I will never call another electrical contractor for my home now that I found these guys! The price was competitive as well after 3 quotes. Try Custom Electrical, you will not be disappointed. -
Review 123 (2018-09-13 - Rating: 5)
We have hired Custom for many, many jobs over the past few years. We are a lighting distributor so we use them weekly on all of our commercial projects. They always give us great pricing and follow through with what they say they will do. They warranty their work and always come out if we have an issue. We have had to call them at 7 at night before to have them come see why a light wouldnt come on and even though it was not their issue they arrived within 30 min and fixed it. Franz and terry both have great crews of guys who are super nice and helpful. We will always do business with Custom!! -
Review 124 (2020-04-16 - Rating: 5)
I loved the services I received from Custom Electrical Services. First of all, I spoke with Maria, who then took my information, she was very pleasant to talk with. I sent her photos of the work I needed done. Jay then called me to follow up, with some questions which needed to be addressed, so we then decided to set an appointment for someone to come and give me a quote, for the services. That’s when I met with Dale, and he did the run down. He gave me great information, walked me through his procedures for the services we needed done. Dale was very thorough on what needed to be done, and to bring it up to code. He then said he needed to get the numbers together for the quote. I got an email from Josh shortly after; who set up the appointment. Dale was great to talk with; he completed the job in the time frame he had given me. He did excellent work; I would very much recommend this company. -
Review 125 (2021-09-17 - Rating: 5)
Good crew! Jeff has now worked on my home twice and each time has been a pleasure. This most recent time he was able to squeeze me in a week earlier than I planned! He is very personable and joy to speak with. He always demonstrates professionalism and always happy to answer any questions I have. Will definitely work with them whenever a project/repair comes up. -
Review 126 (2020-05-28 - Rating: 5)
I couldnt be more pleased with the service I received. From booking the appointment to completing the job these folks were friendly, professional and prompt. I never had to wait for information, the tech showed up on time, was Covid-19 prepared and got right to work. He installed the electrical line to my new sauna and it was ready for use in no time. Their quote was reasonable and the actual bill came in under the quoted price. I highly recommend Custom Electrical Services. -
Review 127 (2021-11-23 - Rating: 5)
We’re extremely happy with our new standby generator installation from Custom Electric. Benjamin and his colleague were on time and great to work with. They are professional in every way. Thank you again for all you do. Mark Rogers. -
Review 128 (2020-11-27 - Rating: 5)
I will use you again and recommend you. On time, professional, cordial, courteous. Kacie made the appointment and Billy contacted me when he was on his way. Billy evaluated my issue and clearly explained my repair options. I gave him the go ahead and he then proceeded to resolve my issue. What a great job! -
Review 129 (2024-10-27 - Rating: 5)
Highly recommend Custom Electrical and especially Don Roberts as he is really an experts on difficult electric issues. I had a detached garage without power since May. Called multiple electricians but no one could figure out the issue and several of them never came back to complete triaging after seeing no easy fix. Fortunately, I found Don and he came in August with right wire tracer equipped and pointed out the problem could be somewhere in the wire between my garage and my house. Before asking me to start digging, he and his helper searched everywhere inside the house including crawl space to make sure no other places that might have issues. He didnt mind to lay flat on my porch and deck using the flash light to peek through the deck boards to confirm how wires are coming out of the house and going down to the ground. After finding out the wire route, he showed me how to use a hand held tiller tool (Truper) to quickly break up compact soil so I can identify the location of wires easier. After I exposed wires by digging dirt out, I called him back again in October. He and his helper were able to fix the broken wires using two splices. The repair cost was eventually way cheaper than multiple quotes I got earlier and saved me thousands of dollars. He is very professional, efficient, honest, and polite. The company is easy to work with as well. They charge low dispatch fees, cheaper than other companies I asked. They are very responsive to Yelp inquires, emails, text msgs, and calls. Very satisfied and I would definitely recommend to my neighbors and for sure to reach out directly for any future electric issues. -
Review 130 (2020-09-11 - Rating: 5)
Both Keifer and Ben were great! They were both extremely knowledgeable and friendly. I had a Nema 14-50 installed in my detached garage and these gentlemen came up with a better less unsightly plan to route the wires through my breeze-way. I appreciated that as I really didnt want to see the conduit pipes. Highly recommend Custom, they also get back to you extremely fast -
Review 131 (2019-08-08 - Rating: 5)
We used Custom Electrical for several tasks. They installed a 240V EV charging station for the car, some GFCI outlets, and hung a chandelier. Alberto was the leader of the work crew. We are extremely satisfied with all projects. The work was fast, neatly done, and completely functional without any issues. Also they patiently answered questions, explained clearly, and gave updates during the work. Additionally they were neat, no mess left behind.Pricing matches the value; they are worth it.We warmly recommend Custom Electrical -
Review 132 (2024-09-20 - Rating: 5)
Josh and team have great communication, are timely, and do excellent work! -
Review 133 (2018-11-30 - Rating: 5)
These guys are great.They were quick to respond to my bid request.They were very close to other bids I had received.They were willing to work with me (let me do the trenching).They were quick.They were able to get me on the schedule quickly.I need to call out two individuals: Peter and James. They never stopped moving. They were funny, nice, hard working, and very knowledgeable. They took the time to answer my questions and explain what they were doing.This was the first step in a long-term electrical upgrade, and I know I will be going back. -
Review 134 (2021-03-09 - Rating: 5)
Custom Electrical was able to work with me to get a quote without ever coming out and just used a picture of my panel and panel area. They installed a 240V NEMA 10-50 outlet for my EV that will be here in a couple months. Installer was professional and installed the new circuit in a hour or so total. Final cost was within $20 of original quote and only due to the cost of the permit being more than they originally quoted for. Not their fault. Overall, I am very happy. -
Review 135 (2020-05-26 - Rating: 5)
Custom Electrics are exceptional. If you want to trust high quality electricians to your wonderful home then you choose this company. They have amazing customer service, punctual technicians and are great value for money. I’ve saved them in my phone for life, they’re the best. -
Review 136 (2019-05-10 - Rating: 5)
Awesome Company, Exceptional Service – Love this company!! Through Terry Bishop’s leadership, Alan and Dale performed with excellence. They take great pride in their work and it shows! They came in, assessed what needed to be done and made it happen on both occasions. We are very pleased with the service provided by Custom Electrical Services. They were here when promised and completed the work in record time. I highly recommend Custom Electrical Services to anyone requiring electrical work to be done! It will be your best investment of money, time and resources!-Cyndy, Toyotalift Northwest -
Review 137 (2022-12-14 - Rating: 5)
They were able to add me to the calendar on short notice, had good pricing and excellent customer service. I would highly recommend for Electric Car Charger Installation and plan on using their services for future electrician projects. -
Review 138 (2021-02-26 - Rating: 5)
This was the second time I used Custom Electrical Services and once again, they did a fantastic job.First job was a few years ago, which involved adding a new sub-panel and wiring up an entire 570sq ft of unfinished basement that we were finishing. The job was done quickly and very professionally.The job today involved installing a new Microwave/Oven combo, which the electrical wire was too short to reach the junction box. Don came to our rescue quickly, came up with a creative way to make the wire reach the junction box, and gave me a quick lesson as to how electric panels worked when I was asking about things.I will definitely go with Custom Electrical Services again. -
Review 139 (2019-12-13 - Rating: 5)
I filled out their online form and was contacted within 30 minutes. They asked for a few pictures via email, and we scheduled to meet 2 days later. Chad and his partner showed up on time and installed a generator interlock switch, exterior generator input receptacle, and a few power outlets in our house. They completed the work in just a few hours and cleaned up well. Communication was great before and during the install. Cost was inline with the estimate they gave me. -
Review 140 (2022-07-29 - Rating: 5)
Its in the 90°s today and the electricity in the 2 rooms just went out. We were melting. I called 2 other places to see if anyone was available. First place never called back and the second place said theyre booked until a week out. I called Custom Electrical, realizing I used their services before. Maria answered and was very helpful in providing details and pricing. We had 2 of the most amazing electricians (Travis & Zach) showed up in 30 min, explained what was wrong and what they were doing. Also, provided us with some great advice on managing this heat in the house. They were genuine and wanted to help us. You have saved this family from a heat wave! Thank you! -
Review 141 (2020-06-28 - Rating: 5)
I normally hire independent contractors because they’re cheaper, but Custom Electric reached out to me on Thumbtack, and I was pleasantly surprised by how reasonable their pricing was. Chad came over to perform a minor repair, and he left such a good impression on me that I asked him to quote us on a much larger project. We were equally impressed by Dale who ended up doing the work, and after brainstorming some more ideas/pricing with him, we ended up expanding our project further. I really like how they provide a range of prices for typical services on their website, and we found that they quoted us at or below the low-end of those prices for everything on our project. -
Review 142 (2018-07-06 - Rating: 5)
Peter & James were great. We had all of our old knob & tube replaced. They did a terrific job, pointing out some upgrades to consider, keeping things clean and finishing up on time. We would definitely recommend them for all jobs, large & small. We will also be using them for our property management electrical repairs.Jim Wright -
Review 143 (2024-09-16 - Rating: 5)
Don came out and did a great job, we are very happy with the results -
Review 144 (2020-01-16 - Rating: 5)
I noticed one of the outlets in my room was smoldering this morning! I was highly alarmed. I turned off the electricity to the room at the breaker and hopped on Thumbtack to find an electrician. Custom Electrical Service responded right away and had someone available to come during their morning appt window. Within 2 hours a nice gentleman showed up and replaced the faulty outlet in about 10 minutes. It was not cheap, but the electrician was quick and seemed knowledgeable and experienced. They also warranty their work for a year, which gives me a sense of security. The only snafu was that I received an invoice for $100 more than I was quoted. I wrote an email back advising what my quote had been and they apologized for the error and sent back a revised invoice right away. Payment was super easy online. Im glad to have peace of mind again that my home is safe. -
Review 145 (2020-05-08 - Rating: 5)
Great pricing, service, & job! Had them connect our generator to use during power outages. They were the best price & beat most quotes up to 50%! There was minimal power interruption during the install, didnt even notice! Now were just waiting for an inspector, all part of the service. Even great follow up customer service! They were also very through in asking important questions & answering any concerns! Id definitely recommend! -
Review 146 (2023-03-02 - Rating: 5)
What an awesome 3 man team! Jordan and his team came in and quickly changed out all our lights to bypass the ballast. I can hear myself think instead of the humming. Very professional, knowledgeable, on time, quick, and awesome! Thank you!TashaOlympic Driving SchoolOlympia & Lacey Branches -
Review 147 (2021-01-07 - Rating: 5)
I got in over my head installing new 3-way smart switches at a couple different points in my house and just had to turn the breaker off and stop after I roasted one of my new devices. Quick call to Custom and the next day they came out and got it all taken care of while giving me a bit of an education on what happened. I have used Custom for a couple of bigger projects and they were great, so when I had a small issue I didnt even hesitate to call them. -
Review 148 (2020-11-23 - Rating: 5)
Custom Electrical Services did a small job for me. They helped me debug an issue with the EV charger, they re-attached a couple of electrical panels the house re-siders had left un-attached and gave me some advice on debugging an issue with the electricity in my shop. I had a good experience with them. The technician didnt try to run up charges. They were easy to contact and were able to send the technician within a few days after I called. Ill call them back next time I need help with something requiring an electrician. Maybe to do some more work on that shop issue. -
Review 149 (2023-07-21 - Rating: 5)
Good, prompt communication. They offered a reasonable quote. The electrician arrived on time and installed my charger as expected.Great customer services! -
Review 150 (2023-11-10 - Rating: 5)
From my experience the guys from custom electrical were great, they came over and did my hookups to my struxture and I even got and outlet as a bonus, right on I would recommend these guys to family and friends and they also were detailed about explaining the process as they worked thanks again... -
Review 151 (2021-04-26 - Rating: 5)
They were on time, texted before they came, worked quickly and professionally, wore protective equipment for both my floors and for covid, gave an accurate estimate, and cleaned up after themselves... all for less money than other licensed electricians. This was my first great experience with a contractor during covid. I would 100% recommend them. We had Jeff and Mitch work at our house, but everyone from the receptionist to the scheduler seemed very professional. -
Review 152 (2022-10-03 - Rating: 5)
I know why Custom Electrical Services has such great reviews now that they helped get electricity to my kitchen island fixed.After water damage from leaking dishwasher left us with a long process of kitchen floor and cabinet tear-out, water damage mitigation, floor repair and then finally cabinet & countertop re-installation, I called Custom Electrical to re-connect all of the wires, etc. and bring back electricity to our kitchen island. Two other outfits I had take a look did not want to touch because the initial tear-out did not leave things clear as to what would work to bring back power (argh). Ben at Custom Electric was so dedicated that even after an initial attempt left us with circuits tripping, he came back and figured out what the hidden problem was. Truly a puzzle, but he figured it out and now we have our kitchen back! Thank you, Ben! And, thank you Custom Electric for having such a skilled and persistent electrician on your team. -
Review 153 (2022-02-17 - Rating: 5)
Loved the work they put in, was able to install a EV charger outlet (a NEMA 14-50). Came out quickly, and the work looks really nice, glad to have the new circuit. Price was even slightly under the quoted price for the work, which was nice! -
Review 154 (2024-09-16 - Rating: 5)
This is the second time Ive used Custom Electrical Services and I have been very pleased with their professionalism, service, and communication in both cases. The team also cleaned up after the job, vacuuming the area where the work occured near my garage.I prefer email, and their response time was fast, timely and clear. In a few cases, we needed to jump on a phone call and the team was always clear and informative. -
Review 155 (2024-05-03 - Rating: 5)
Great experience! They showed up on time, fully explained the work and provided a quote, then completed the work that day. Will use them again. -
Review 156 (2020-10-07 - Rating: 5)
Aleks and Julio did a great job installing our new lights! They were on time, professional, courteous, and fast. This was our second time using this company and we will continue to do so for all of our electrical needs. -
Review 157 (2021-01-21 - Rating: 5)
My wife decided to remodel the house one day. So long story short she ordered a chandelier. Now I could of installed it if I had the time but my life has become rather hectic. So we reached out to Custom Electrical Services and received nothing but the best of service. From the initial contact to the installation. I am so happy with the work that they will be my go to for all my electrical needs. I will add that the electricians that came out were meticulous and took a lot of pride in the work they did! -
Review 158 (2021-06-16 - Rating: 5)
My husband has used custom electrical services for many many years in his contracting business. They were the only ones we called on for our personal total home rebuild. They take pride in their work and great care with our home. We 100% trust them and highly recommend! -
Review 159 (2022-07-25 - Rating: 5)
I was so pleased with Zach Gardner and James Lydin when they came to do our electrical work in response to the work orders requested by the buyer of our home in Fircrest. They were on-time, and kind when they spoke with me. While they worked on our home, they didnt talk about inappropriate topics, swear, complain, or play music while they worked near me, while I was trying to video conference call from home. Both men were quiet, kind, and considerate that they were in someone elses home, and that we had HIRED them! They were patient to explain what they were doing, and friendly to both me, and to our lovely but attention-seeking dog. I just loved how they didnt talk down to me as if I couldnt understand their work, and were well groomed- unlike my un-showered furnace tech. :(Zach even wrote an explanatory letter on company letterhead to the buyer and her real estate agent, that assured her concerns that the existing electrical work already completed in our 1953 home was up to standards and safe. I am so appreciative of Zach Gardner and James Lydin and their professional, kind manner. -
Review 160 (2021-09-20 - Rating: 5)
I searched for what felt like hours for a good electrician. From the get go I felt like this company was different. They were kind, accommodating, and prompt. I honestly will use them and recommend them to everyone I know. They were also very reasonably priced. Don was my electrician and he was great! -
Review 161 (2023-08-30 - Rating: 5)
Great service and honest price! The team is very handy and professional. Very satisfied with their installation of my Tesla charger. Will certainly recommend! -
Review 162 (2021-12-23 - Rating: 5)
I worked with Steele, the electrician. He was phenomenal and was very thorough with his work, and tidy with his after-work. Prior to strating, I compared the price with two other local businesses and decided to work with this company because of their price and fast response. When I asked him questions, he would give his honest opinion and highly recommend working with Steele and the componay.-Joanna Park -
Review 163 (2021-01-14 - Rating: 5)
I will be using Custom Electrical Services for all of my electrical install/repair needs. I found them on Google for an initial job I needed (doorbell, security cameras, and TV mount). They did an amazing job, and that is when I met Ben. He was extremely professional and transparent in what needed to be done and always went above and beyond. Thats why I called them when I had an outdoor light that kept tripping. He immediately came out and diagnosed the problem. As he was looking to fix the light I asked about installing a circuit to light an outdoor closet and he didnt hesitate in adding that service in same-day. I would use Ben and Custom Electrical anytime for my electrical needs. -
Review 164 (2019-05-02 - Rating: 5)
Chad Ashline came to give us a bid for a few outlets and installing dedicated circuit breakers and he was very nice and professional. He was punctual and clearly communicated what he planned on doing.Even gave a few safety advices about wiring and the importance of pulling permits. Very pleased so far of what I’ve seen. Definitely worth keeping his business card for future electrical projects. Thanks Chad. -
Review 165 (2020-06-19 - Rating: 5)
Alex and his team were swift, spot on in their work, kept the work site tidy, and were extremely courteous. What’s even better is that after the job was done and I had follow up questions later in the day, Alex called me personally to clarify - which was absolutely fantastic. We’ll definitely call upon Custom Electrical again for future electrical needs - thank you so much! -
Review 166 (2021-01-18 - Rating: 5)
I had custom electrical services come out to add 220 to my garage, and route my tv wires through the wall. Their electricians were on time, extremely professional, cleaned as they worked, and were much cheaper than I expected. I would highly recommend their services; I will be giving them all our electrical work from here out. -
Review 167 (2019-10-11 - Rating: 5)
Kyle was great!!! We bought a large older home that had the bathrooms upstairs remodeled by the previous homeowner who did the wiring himself. He had the wiring all screwed up and a couple of months after taking possession of the home half the lights upstairs stopped working. Kyle showed me and explained how everything was wired and why it was not correct. Kyle discussed my options so I knew what I was looking at for pricing. I chose the more expensive route but now it is done correct as it should have been in the first place. I would definitely recommend and my wife already wants me to call them back about adding some additional lights and outlets. Cant go wrong with choosing Custom Electrical Services!!! -
Review 168 (2023-05-12 - Rating: 5)
For context, I am new to the area and put my trust into a google search for electricians eastside Seattle. Its always scary having to find a new tradesman when moving to a new area, but I trusted the overwhelmingly positive reviews for this company, and it did not let me down!I had Don and his partner come out and they were the best. They were on time, courteous, obliged our rule for no shoes in the house without even a blink, and had my nervous dog eating out of their hands before they left. They conducted an inspection of my electrical system, gave me just the facts, some quotes I requested, and did not at all try to pressure me into any sort of work. Strangely, some of my wonky light switches even got magically fixed while they were conducting their inspection.If I choose to move forward with any sort of major or minor electrical work, I am not even going to do research for another company. They earned my business for the length of my residence on the east side! -
Review 169 (2024-02-26 - Rating: 5)
Working with these folks is a great experience. They are fast and responsive which I appreciate. Friendly service without upselling that keyed in on my needs. -
Review 170 (2018-12-04 - Rating: 5)
Great experience. Had trouble finding an electrician to even come out to bid my job. They had someone come out after his shift was done that day. Bid the job and I ask when they could get to it. He told me two days from now. I said lets do it.They put in a dedicated line for my microwave a very long run. They put in a ceiling fan in an upstairs bathroom that had no switch or wiring already. They also replaced a lot of wiring that I had done improperlyover 30 years ago. They were in the attic, under the house, all over the garage and all over the house.They never took a break work continually until the job was done. I was very pleased. -
Review 171 (2019-03-21 - Rating: 5)
Custom Electrical Services is our go-to electrical vendor! We are a multi-family community with 108 large town-homes. If we have a project on the property we always get at least 3 bids, and they are so fairly priced we always end up working with them. Whenever we have more urgent issues we call Custom Electrical and typically Dale R. comes to our rescue! We appreciate him for always being upfront, prompt, accountable and thorough. All of the electricians are licensed, bonded and insured so we feel secure in our choice and our residents concerns are quickly addressed. If you are looking for a new vendor for your property, or your home, youll want to give them a call. Ask for Dale! -
Review 172 (2018-02-11 - Rating: 5)
I hired custom electrical services for some electric work done in my house which included adding new outlets, plugs and cans (spotlights) inside the house with a lot of precision since my house is brand new, built in 2017. Everything was explained to me nicely and most of the work was done by Alberto, he is very smart, technical and detailed oriented electrician. I was surprised by his attention to detail and knowledge about the electrical stuff. He was able to relocate new plugs and add some new plugs along with adding a lot of cans and some light fixtures without even damaging any walls. Everything was done in a clean manner with a lot of precision. Next time, when I have electrical projects in my house, I will be hiring custom electrical and will request for Alberto to take on these projects.. -
Review 173 (2020-12-03 - Rating: 5)
They wired my home for ethernet and did a great job. Everyone who came out to give me a quote and do the work was friendly and knowledgeable. They did a great job and cleaned up well before they left too. I would definitely recommend! -
Review 174 (2024-05-31 - Rating: 5)
Jordan and his crew were amazing. Super friendly and professional. Would recommend them to anyone. -
Review 175 (2019-03-05 - Rating: 5)
Joe and Ryan provided a clean and timely install for our electrical project. They were friendly, knowledgeable and the inspections passed 1st time. I would definitely recommend and use Custom Electrical Services for future projects. Daniel Radar SIR Construction. -
Review 176 (2018-01-06 - Rating: 5)
This team is amazing. Found myself needing to call in the pros to help upgrade an old box and redo my downstairs electrical.Louis, Chris and the team are the most professional, prompt, and honest group of professionals I’ve had the opportunity of working with. Custom Electrial has changed my opinion of how service can be conducted in this industry. I would AND AM hiring them again for another job!If you’ve got a problem, big or small, give them a call. They will treat you with respect and take care of the job for a reasonable cost. -
Review 177 (2020-09-10 - Rating: 5)
Great service from the entire team (scheduling, permitting, and of course the electricians). The two electricians that did our project were the best - very knowledgeable, hard working, and so helpful. I highly recommend Custom Electrical! -
Review 178 (2017-09-12 - Rating: 4)
I am very satisfied with the service provided by Custom Electrical Services. I got 2 baseboard heaters and a wall heater replaced by Kyle.- Very fast scheduling, especially when other businesses are unavailable weeks out, Jay was able to schedule us within the week.- Kyle, our tech was personable, knowledgable and a fast worker.- They can supply the electrical parts, which is great and saved me the trouble of finding the right item at Home Depot/Lowes. -
Review 179 (2020-01-15 - Rating: 5)
Excellent Service by the Electrician Dale that came out to our home for a consultation. He provided us with the information we needed to move forward with our project. He arrived on time and was very personable, professional and helpful. In the future we will use Custom Electrical Services for our Electrical needs.Thank You. -
Review 180 (2024-09-06 - Rating: 5)
Don did an excellent job installing some lights for us. He was efficient and knowledgeable. I highly recommend him! -
Review 181 (2020-02-05 - Rating: 5)
Alex was a friendly, knowledgeable technician. He worked smoothly through the tasks, didnt mind any questions I had, and completed the work in a timely manner. I would highly recommend Alex and Custom Electrical Services. I definitely would hire them again. -
Review 182 (2020-08-04 - Rating: 4)
Full score in job execution. The work was done up to standards and as expected. However taking away 1 star due to following:1. The guy who showed up for service was not wearing a face mask, we had to remind him twice. He wore it after we asked, although without covering the nose area.2. The original estimate that I was quoted was way over-priced. This is a pattern I have seen with Custom Electrical, they have a hard time understanding the scope of work from initial description of work (may be it is due to my communication skills). My previous experience with a bigger project was also similar, where I had to pick another provider due to their miss-understanding of work involved (even though Custom Electrical quoted me a lower price). -
Review 183 (2021-05-10 - Rating: 5)
After getting, what seemed to be outrageously high bids to install a Tesla Wall Charger in my garage, I was pleasantly surprised by Custom Electrics bid for my simple project. (Most of the pre-wiring had already been done.) On further discussion with Josh, I learned that anything further was un-needed, INCLUDING the $500 Wall Charger. To say that I would HIGHLY recommend Josh and Custom Electric as a totally honest combination would be a HUGE understatement. You know who Im returning to in the future -
Review 184 (2019-12-19 - Rating: 5)
I made a call to Custom Electrical Services (CES) to troubleshoot an issue with power going out to 2/3 rooms on a single circuit. James and Alex came out to take a look. After about 10 minutes, James figured out that there was probably arcing going on from a particular outlet due to the previous contractors not properly connecting it using the push-in connection. After rewiring the outlets in the circuit using the screw connection, everything was back up and running.Im thrilled with the work CES did, and give a shout-out to electricians like James who take the time to educate their customers and answer any of their questions. That truly is customer service. Keep it up, Jay and crew! -
Review 185 (2020-09-16 - Rating: 5)
I worked with Aleks throughout the entire process. He came out to walk-through the jobs I needed to be done, provided a quote (quickly!), answered all of my questions about the quote, came to do the work, and even came back immediately the next day to fix a small error that was made by a teammate he was training. All in all, I couldnt have asked for better transparency, responsiveness, and quality work.Also, Aleks and Julio both wore their face masks the entire time, which I know is important to customers. -
Review 186 (2020-03-11 - Rating: 5)
We needed an electrician when our renter caused a small fire hooking up their new dryer. Custom Electrical was prompt after a small scheduling misunderstanding and evaluated our wiring. They determined that our renters new dryer was wired incorrectly causing the sparks that started the fire. Responsibility off of us and relief that our property wasnt the cause. I was a little shocked with the bill, but the great responsiveness overshadowed the price and Im sure professional electricians arent cheap. Thank you so much. -
Review 187 (2020-10-18 - Rating: 5)
The team was incredibly knowledgeable and friendly. A pleasure to have working in our house! They offered useful advice and suggestions along the way. Great service and with a smile :) I will definitely call on them for future projects! -
Review 188 (2020-01-15 - Rating: 5)
I called to get lighting fixed in my garage and Joe fixed it, he also put a dimmer switch in for a chandelier for me, I also asked him to estimate how much it would cost to install lighting in my garage and he gave me a quote, he asked if I wanted it done later in the day, I was so happy! I love the new lighting, it looks great! -
Review 189 (2019-10-03 - Rating: 5)
Dale with Custom Electrical Services really helped us navigate through our panel and sub upgrade to install our new hot tub. Very knowledgeable and friendly. So glad we went with Custom! -
Review 190 (2020-06-09 - Rating: 5)
We used Custom to install a ceiling fan and new light in our kitchen. Both electricians were professional, thorough, and discussed several options to ensure we got exactly what we wanted. We will definitely use them for any future electrical needs. -
Review 191 (2019-02-01 - Rating: 5)
Just had the team of berto and allan come and give me a free quote on 1-31-19 for my wall heaters and some minor electrical problems. They came next day 2-1-19 and installed the new heaters. They were very kind and professional and were able to explain the problems so that I could understand better. The were very reasonably priced. Will definitely choose this company for any electrical needs. Would.give 10 stars if I could -
Review 192 (2020-09-11 - Rating: 5)
CES helped me with Cable TV rerouting in a wall, CAT5 debugging and lightswitch repair. Everything was professional, courteous, and excellent care: personal and with attention to detail. Highly recommended. Fast, efficient, reliable and highest quality electrical service Ive ever had. A+++++ -
Review 193 (2020-08-21 - Rating: 5)
The crew was prompt and efficient and personable.They did a professional job on our hot tub power project. -
Review 194 (2020-01-15 - Rating: 5)
We had some work done and needed to have some electrical work on the house. We had the pleasure of meeting Dale our Electrician- who made the process a stress relief because of his great customer service and great work! Definitely recommend him. -
Review 195 (2020-05-28 - Rating: 5)
Custom Electrical Services were great! They showed up on time, very professional and very knowledge. Alberto and the other tech were very nice and easy to talk to. Would recommend to anyone in the south end.