Connexus Energy

Photo of Connexus Energy

Located in Anoka, Minnesota

Address: 14601 Ramsey Blvd NW, Ramsey, MN 55303, United States

Phone: +1 763-323-2650

Rating: 3.9

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Electrician
  • Electric utility company

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-07 - Rating: 5)

    This place is amazing. Got my power on so quickly after it went out, member service was great answering my questions and they are the electric bill is very reasonable. If you ever would like to help lower your bill, they do offer someone to talk to you about it and possible have someone come to your house to see what is going on.

  • Review 2 (2024-10-09 - Rating: 5)

    Each time I had any issues, they went over and beyond to try to help me. The person I spoke with today was the same person who Ive talked to before. She was so courteous, empathetic, and very helpful. Overall, great customer service 👍

  • Review 3 (2024-08-27 - Rating: 5)

    Words cannot express how grateful I am to the linemen and women who are risking their lives and working on little to no sleep to get everybody’s power up again. I am extremely grateful to have such an amazing power company that cares so much about their customers and put their own needs aside to make sure we are taken care of. Just a quick note to those that lost food from their fridge or freezer, check with your insurance agent. Some homeowners and renters insurance policies to cover that.

  • Review 4 (2024-08-30 - Rating: 5)

    We are proud to be long-time Connexus members, and especially proud of our special lineman!! Excellent communication with updates often throughout these nasty rounds of storms. We appreciate the dedicated employees, working as quickly and safely as they can under the circumstances and Mother Nature working against them. Not being defeated, but rather not stopping power restoration until all members are restored. I wish others could understand the sacrifices these employees [& their families] make every day, and even more so under challenging circumstances. Yall are the REAL heros!! Thank you for your impressive knowledge, dedicated time, and non-stop efforts.

  • Review 5 (2024-10-15 - Rating: 5)

    Highest recommendation. I use the SolarWise program to get the benefits of solar energy without having to buy and maintain panels. I use the Time Of Day program to charge my EV for $0.06/kwh, which is a fraction of the rate utilities charge in other states. My power is interrupted +maybe+ once every four or five years, while my parents, who have Xcel Energy in Minneapolis, lose power once a month. I enjoy voting for the board of directors and reading each candidates energy plan, which couldnt happen at other utilities that are run by unaccountable executives. Ive been a customer since 2016 and the more I learn about energy, the more I like Connexus!

  • Review 6 (2024-12-27 - Rating: 5)

    She was great! Thank you for the pleasant and professional service.

  • Review 7 (2024-04-04 - Rating: 5)

    I had a problem with a power outage and has to call customer care for some help. It turned out that there was a mix up on some billing details and my representative Zack was beyond helpful. Not only did he help solve the issue with patience and kindness, he also made sure to get my electricity back up and running asap. He even followed up to make sure all was well. I am very happy with the experience Ive had this far with Connexus!

  • Review 8 (2024-01-11 - Rating: 5)

    I had a great experience with representative, Missy. I’ve spoken with her a couple times in the past week and she was simply amazing. Awesome customer service and made sure my issues were resolved. Kudos to Missy!

  • Review 9 (2024-12-06 - Rating: 5)

    Missy was super helping me out on a lost payment. Give that girl a raise!

  • Review 10 (2024-07-03 - Rating: 5)

    Customer service was polite, lite hearted, easy to work with and took care of my issue with one phone call. Very pleasant experience.

  • Review 11 (2024-01-29 - Rating: 5)

    I called in with a couple of questions I needed help with, and the lady who answered the call was an angel! She was kind & compassionate and was able to efficiently & effectively help with my problem. She made me feel so much better and was a joy to have help me.

  • Review 12 (2024-03-07 - Rating: 5)

    I liked how professional the representative has been on the phone. They helped to get my issue resolved in a respectful manner. Additionally, I like Connexus energy because of how convenient it is to see my electricity spending on my app.

  • Review 13 (2023-09-18 - Rating: 5)

    Joe in customer service was a godsend, truly. My mother lives on her own and had a recent, extended hospital stay so bills fell by the wayside in comparison to ICU and rehabilitation trips. He worked with me to get a payment arrangement set up and had power restored in seconds. He needs to be recognized for his patience and determination with our case!

  • Review 14 (2023-12-07 - Rating: 5)

    I called in today and spoke to a rep that did not seem to want to help me. It actually made me feel like I was even more discouraged when I’m already in a bad financial situation. So then we hung up and that was that. I told my husband about it and he said call Connexus again and see what happens. So I called in the second time and spoke to a Missy. Missy heard me out and sympathized with me regarding my situation. She worked with me and helped me find a resolution. Not only that she went over and beyond to offer hope and word of encouragement. She is my angel. I’ll never forget her kindness. And thanks Connexus for not giving up on us as your customer. God bless you all.

  • Review 15 (2024-10-03 - Rating: 5)

    Always seems very helpful and friendly when calling to make payment arrangements. THANK YOU.

  • Review 16 (2023-04-18 - Rating: 5)

    Wonderful experience today after getting a call alert my promised payment arrangement was not executed. She proved me with options & went in great detail to let me choose what worked best for my personal situation. I was grateful for a solution during this unfortunate circumstance.

  • Review 17 (2023-04-21 - Rating: 5)

    This rating is for Summer. She broke everything down and had knowledge of how things work. Summer suggested products, savings and great customer service. I moved in a house I just bought, and was confused on how some things worked and worried about all the new bills coming. She took her time and did not rush through the call. I appreciate that. She didnt make me feel like I was bothering her (which happens often in customer service)Thanks for being kind.

  • Review 18 (2024-02-12 - Rating: 5)

    Missy from customer service was extremely knowledgeable and pleasant. Benefits of being a part of a cooperative were explained thoroughly. Great experience with Connexus so far!

  • Review 19 (2023-10-02 - Rating: 5)

    I called Connexus to clarify whether Ever Light Solar had a relationship with Connexus. A very helpful representative explained in detail that there is no direct relationship with any solar company. I also mentioned that Connexus is much less expensive than our previous provider, and it was great to talk to a real person rather than a referral to a website. Great experience!

  • Review 20 (2023-07-02 - Rating: 5)

    Rakeesha was wonderful! It took us 2 days to get my old account canceled and she helped me set up my new account. In order to cancel my old account she had to go through a process where she had to go through the bank to do something. I didnt understand what she was doing but SHE did and thats what matteredthe most.I hope she gets acknowledged for her tremendous customer service and knowledge of the system. She is a great employee and you are lucky to have her!Wanda Grams

  • Review 21 (2023-07-28 - Rating: 5)

    The representative that helped me in getting information on my solar panels was amazing ! Very knowledgeable and friendly and easy to talk to . I just purchased a new home and have solar panels installed on my roof. I have never owned a home with solar and she made everything easy and it worked out great !

  • Review 22 (2023-07-20 - Rating: 5)

    I was having a problem logging in to my account plus I needed help changing my automatic payment preference. The customer service agent (I wish I could remember her name) walked me through the process. She was so helpful and patient!

  • Review 23 (2023-08-21 - Rating: 5)

    Wonderful experience with Connexus Energy in Minnesota. The technical representative was awesome; she detected the issue with my online account, and ensured it was resolved-fixed within minutes. This is customer service at its best in my opinion.

  • Review 24 (2023-10-11 - Rating: 5)

    Your representative “Joe”, had great patience and sensitivity. He gave great instruction and looked for causes of my problems in various ways. I am very happy with the service.

  • Review 25 (2023-10-27 - Rating: 5)

    I spoke with Tracy today and she was so sweet and helpful! She helped me get my new account set up and took care of a few issues I was having with my account. Thank you Tracy!!!

  • Review 26 (2023-11-03 - Rating: 5)

    First and up most you talk to someone not an AI... The young lady Rekisha whom helped me for the second time... was amazing very nice very easy and out going... explains with ease and clear that from the first time you get it all... she is all business with a lot of finesse and understanding...

  • Review 27 (2022-10-21 - Rating: 5)

    Christa in customer service was amazing to work with on an outstanding billing problem. She took the time to listen to my issue and investigate the situation thoroughly even though it was a 10 year old balance! Truly appreciate her great customer service!!

  • Review 28 (2024-01-31 - Rating: 5)

    Missy was REALLY great to work with. Very professional, speedy, knowledgeable, and pleasant. I appreciate that she could laugh with me as well. Thank you!

  • Review 29 (2020-05-16 - Rating: 5)

    Had issues with lights dimming and brightening. Sent a report outage and within 4 hours they were at my house. Helped clean some bolts and lines, saving us a lot of dollars! Thanks for being fast, efficient, and employing a great crew. Im a happy customer!

  • Review 30 (2024-11-14 - Rating: 5)

    Missy (I think that was her name) was so kind and helpful.

  • Review 31 (2024-02-20 - Rating: 5)

    Called to start new service at our recently purchased house. Customer Service rep was very helpful, friendly and professional.

  • Review 32 (2022-06-08 - Rating: 5)

    The Customer Service Rep showed genuine concern and willingness to help me. She was very pleasant and guided the interaction not only professionally, but most importantly, in a friendly manner.

  • Review 33 (2021-11-09 - Rating: 5)

    I was amazed by how understanding and helpful Missy was in helping me get my service restored. I feel like she really cared about my family and my particular situation we were going throug and she offered many resources for us to use and look into. Thank you so much for treating us like we were family.

  • Review 34 (2025-01-08 - Rating: 5)

    The technical support was outstanding!

  • Review 35 (2022-11-03 - Rating: 5)

    Absolutely the most calming person I have dealt with in the last several days. Moving is not fun for an old lady like me, and I want to get everything taken care of. All was explained thoroughly and was repeated if necessary. Connexus (Anoka Electric) employs only wonderful representatives!!!! Thanks for the help and information.

  • Review 36 (2023-07-10 - Rating: 4)

    There is definately something better about customer service. Today I had an experience which I never have had with connexus before. I felt the representative truly wanted to see me resolve this bill. In the past I felt judgement and shame.

  • Review 37 (2020-12-15 - Rating: 5)

    I was pleasantly surprised to talk to a real person when I called the other day. Professional and knowledgeable customer service dept. When I was an Excel customer, calling them was a black hole of no answers from anyone, then transfer transfer transfer, dropped call. Glad to have Connexus as my electric company now.

  • Review 38 (2020-09-22 - Rating: 5)

    The Customer Service Agent was very cordial and professional. She explained the budget process, gave a quick overview of anticipated costs throughout the seasons and welcomed me to Blaine. No stress, quick and easy. Thank you!

  • Review 39 (2022-07-27 - Rating: 5)

    They are fun and friendly people. They are compassionate and will work with their clients. Do not hesitate to give them a call when things get financially difficult on your end.

  • Review 40 (2023-06-23 - Rating: 5)

    Hello everyone that is present and reading this there’s outstanding customer service specialist and her name is Megan I hope I spelled that correctly but if you do get the great opportunity to speak with her when desiring help please make her smile as she made me smile with her outstanding generosity , kind words and outstanding service we need more people like her in this world even though we all have our priorities and responsibilities we still can make a huge difference by being kind and smiling for one another sincerely that what makes our world a better place and also what makes as real human beings!

  • Review 41 (2022-05-19 - Rating: 5)

    First outage tonight after getting my house in 2019. Got an email notification right away saying theyre aware and working on it. Got a time estimate of about an hour and a half. Lights came back on in under an hour. Happy customer

  • Review 42 (2021-09-01 - Rating: 5)

    Customer service was very helpful in explaining the billing process for a new pilot program they are offering customers. Laurie did a good job of helping me understand how to track my monthly charges (and savings) under the new system.

  • Review 43 (2018-12-30 - Rating: 5)

    Had to call in regards to getting a new account setup. Easy, fast (7 minute call) and friendly representative.Edit: 3 years later I moved back into Connexus service area again. Just as easy to work with them as it was before. Very excited to see that they have electric vehicle chargers and a thriving community solar garden.To those who maintain the social media presence: try not to let the negative reviews get to you. You guys do a great job but there are always slip ups. Deal with them as best you can and know that the satisfied people are not the ones having to call in or leave 1 star reviews.

  • Review 44 (2023-01-06 - Rating: 5)

    Deb the customer service rep was well versed on her job description, and provided me with the necessary information to make my phone call as pleasant as possible with a lot of important information! Thanks Deb, well done!

  • Review 45 (2021-10-18 - Rating: 5)

    I had an excellent experience! I was not put on hold like I had just been on hold with Xcel to set service up and then on hold for xcel to try and sell me their internet. I was expecting the worst and got the best! The woman answered quickly. She was friendly and efficient. I had a good strong phone connection. It was a fabulous experience!

  • Review 46 (2023-06-23 - Rating: 5)

    Deb worked with me to set up new acct in my name due to my husbands death. She was extremely helpful & went way beyond what some employees would do to be helpful.

  • Review 47 (2015-06-05 - Rating: 5)

    I have nothing but good comments to say about Connexus. I use the pay by check online to pay my bill and I dont get charged a service fee. Everytime I call them they are professional and polite to me. My line of work is retail so I know good customer service (I have gotten awards for it) and these guys are great!! I wouldnt go with any other company. Some tips to try if your bill is too high is change to LED bulbs. We did that and brought our bill to under a hunderd bucks for a four bedroom house. Cover your windows with plastic in the winter. Unplug stuff if your not using it frequently. This is not rocket science. Maybe you have appliances that are not energy efficient. Think about all the reasons why your bill might be high and fix it before your start the horrible reviews.

  • Review 48 (2020-08-01 - Rating: 5)

    The person I spoke with was took care of setting up a brand new account for my new home in a manner of minutes. She was professional and polite but not in that annoying way you can tell when operators had it drilled into their training to say Thank you maam, Yes maam. Over and over.

  • Review 49 (2019-08-24 - Rating: 5)

    Unfortunate as it may be, we (consumers) have a tendency to put forth more energy/effort to ensure companies we do business with hear about our negative experiences. There can be many reasons why that is and some are valid. However, this is not one of those reviews.I have been impressed by the level of professionalism, competency and extremely informative representatives Ive had the pleasure of speaking with the past 35 days. Due to various reasons, I have had multiple interactions with a few representatives at Connexus Energy that were some of the most positive experiences I have ever had with a company.Lori (who assisted me on at least two occasions) was able to withstand a myriad of questions I launched her way with efficiency, patience and a great attitude. I have never been short on questions and I thoroughly tested her range of knowledge. I was completely amazed with her breath of knowledge and innate ability anticipate the question behind the question; providing an answer to the original questions and going beyond to inform me of valuable and usable information.Joy is another representative who assisted me on a few occasions via phone and email correspondence. I also peppered her with questions regarding energy programs offered by Connexus. Joy was patient and super knowledgeable - every question asked was meet with a thoughtful response which provided the education needed.Its obvious to me that the expert tutelage Lori and Joy has received in their careers (likely at Connexus) has served them well. They seem to be really passionate about their jobs and care greatly about the quality of service provided. Im sure that the rest of the Service team are just as great. Lori & Joy are AWESOME!!!!!!!Thank you for your dedication to servicing the consumer needs.Satisfied Consumer

  • Review 50 (2020-03-05 - Rating: 5)

    Had a great experience.We are moving from another state and setting up all the new utilities can be a hassle. Beth at Connexus was pleasant to work with and was very efficient and knowledgeable. The process was pain free and Beth made us feel very welcome to Minnesota.

  • Review 51 (2021-12-27 - Rating: 5)

    People on phone at Connexus are so nice and helpful. Getting my meter for Tesla charger. However as process is spread out over weeks it was so hard to know what I needed to do each step of the way. And then State Elect Inspector info and TAG info not compatible with Connexus on-line form. Time for a process update or hire more people to answer phones.

  • Review 52 (2021-12-29 - Rating: 5)

    I was pleasantly surprised to talk to a real person (and local) when I called today. Professional and knowledgeable. Very friendly. Best customer service Ive received in a long time. Thank you Connexus and thanks to the lady that answered my call.

  • Review 53 (2021-05-08 - Rating: 5)

    The service I received over the phone was excellent! Very friendly, knowledgeable, understanding and loving. Lots of love! Im happy to know I can make a call to connexus without going through a thousand automated prompts and BS like I had to do with other companies (ie: xfinity Comcast, century link etc)

  • Review 54 (2024-07-30 - Rating: 5)

    Rekisha (spellcheck) was so professional and understanding with my issue and took care of it! Very accommodating to say the least.

  • Review 55 (2021-11-04 - Rating: 5)

    My agent was absolutely amazing as she walked me through the process of going paperless and Auto Pay!!!! Patient with my ineptness, highly competent maneuvering me through my mistakes and all with a sense of humor. Congratulations Connexus !

  • Review 56 (2020-02-03 - Rating: 5)

    I spoke to Lori about a spike in my usage for the month of January 2020. She was very helpful in showing me how navigate the Connexus Energy dashboard. She explained that we had three extra days in the billing cycle for the month and pointed out possible things that can drive usage over the course of a day or week or month. Lori was patient with me and walked me through the screens, explaining how I can track my electricity usage and what appliances will generate spikes.Many thanks, Lori and Connexus Energy.

  • Review 57 (2021-06-25 - Rating: 5)

    I was having a bad week, then came home to no power. There was a confusion in communication, which missy helped me clear up and solve the problem. She was very sweet and kind, helped me way more then she should of bc I wasnt very nice to her at first. Not only did she help me, she made my day better. I apologized for being rude and she laughed and said it was ok then made me feel better about being rude to her! She didnt need to do any of that but she did, She was sent from god for me that day. Youre company needs more people like her working for you, she deserves for having to put up with people like me lol

  • Review 58 (2019-05-23 - Rating: 5)

    I may have had to call Connexus once for an outage, but the fact that I almost never have to contact them is a compliment. Our electrical service is extremely reliable with maybe 1.5 hour outage total in almost 7 years, and most of that was during a nice day due to a transformer failure.We rarely lose power during storms, with most of them being very brief outages. Overall, outstanding.

  • Review 59 (2022-11-03 - Rating: 5)

    The representative I spoke with, Beth, was outstanding. Knowledgeable, courteous and professional. She took care of my concerns and questions in no time.

  • Review 60 (2023-06-08 - Rating: 5)

    Coming from New York City I am not used to, and didnt expect such a level of care and professionalism.I guess there is some truth in the expression Minnesota nice.Thank you!

  • Review 61 (2020-06-23 - Rating: 5)

    I talked to your representative Julie about a problem I was having receiving my monthly statement. She was so competent, so kind, so patient and answered every question I had. Thank you for hiring representatives who speak clearly and know the answers or know where to find the answer.

  • Review 62 (2019-07-31 - Rating: 5)

    Best customer service I have experience in a long time. I called to report a tree hanging on my line. They sent someone out that day. It was a very painless experience dealing with them.

  • Review 63 (2019-01-21 - Rating: 5)

    Ive always had reliable great service. Every time Ive had a question about anything and or a concern they were easy and a pleasure to work with. We are very happy with Connexus!

  • Review 64 (2019-11-21 - Rating: 5)

    I have been battling a number of issues over the last few years including not getting paid by companies I have performed work for and fraudulent bank activity, but the big one has been fighting cancer. I beat cancer after hardcore chemo but now I am dealing with recovering not only from the treatment (which can take 1-3 years) but the disability payments I was not receiving. I did finally get some of it but still fighting to get back payments, which rates right up there with chemo.Providing electrical power is a business and they have to charge for this service, if they don’t you will not stay in business for long. Because of what I was going through I was having financial problems, however when I finally went in and explained what was happening they bent over backwards to help me.Erin, Tami and Julie O were phenomenal. They DO understand sometimes people get caught in circumstances beyond their control and want to work with you. And Julie V…she is a shining star in the darkest night.I can’t say enough about her other than, “So Julie, do you like Chinese food?”

  • Review 65 (2024-06-27 - Rating: 5)

    Very friendly and professional. Made things very easy

  • Review 66 (2016-07-19 - Rating: 5)

    I just moved into a new home with Connexus as a provider and so far Connexus has been great.One experience I recently had was with the meter reader supervisor who was kind, respectful and responsive to my messages. After moving in I decided to purchase pad locks for my privacy fence considering my living arrangements. However I received a sticker indicating that they couldnt read the power meter which is fed from a utility pole on the backside of the property. After talking with the meter supervisor we worked everything out and had a few laughs along the way. I also feel lucky that I still had power after a recent storm event as I know several Xcel customers who lost power for a few days. None the less I believe that Connexus is as good as they get and considering the negative reviews I felt obligated to tell how I feel.I see some people have complained about the rates being higher than other providers and after reviewing my Xcel Energy bill (from my last place) to this one it appears Xcel charges $0.093950 per kWh for summer and a $0.024100 per kWh for fuel charges (unsure of what the difference is as both have the same usage which doesnt indicate much, but the total charge rate is 0.11805 kWh) whereas Connexus charges a summer rate (combined by the looks of it) of $0.113 which is actually less so I am not sure what providers people are comparing too.Keep it up Connexus, people are more bound to say bad things as negative experiences seem to gain the spotlight but let it be known that at least some customers are appreciative.

  • Review 67 (2017-03-27 - Rating: 5)

    Excellent service and rates.I do not understand the negative remarks about high rates. Maybe you should try Elk River Municipal Utilities, they are a lot higher. And as for social security numbers being required, then go to Elk River Municipal Utilities and try getting water and sewer without giving them your social security number. Some people need to brush up on their facts.

  • Review 68 (2019-09-10 - Rating: 5)

    I needed to change an account so I could have control of payments and other business. The Connexus employee was very easy to work with, and was able to help me with one call.

  • Review 69 (2023-04-18 - Rating: 5)

    The people I spoke with were a great help! I wish all my customer service calls were as great as with Connexus! Thanks again!!

  • Review 70 (2021-11-01 - Rating: 5)

    Called in to request service to our new home. Very pleasant and friendly person answered the phone. Quick information update and I was on my way. Very easy.

  • Review 71 (2018-01-26 - Rating: 5)

    Great company! Customer service is fantastic and in the rare circumstance that the power goes out they work hard to restore it as quickly as possible while staying safe! Continue the great work!

  • Review 72 (2018-09-20 - Rating: 4)

    I wish there was another option for a power company. They didnt seem very willing to help, when we needed help. Not customer-oriented whatsoever.After a call from the company I feel optimistic about our future as customers.

  • Review 73 (2023-03-24 - Rating: 5)

    Received courtesy call from someone very kind. Missy was an excellent rep who made the call and answered my question. So kind and professional!

  • Review 74 (2021-04-06 - Rating: 5)

    The sign-up was super simple process. Just few details and account was setup. Customer care was courteous and took time to answer all my questions. 5/5

  • Review 75 (2020-03-16 - Rating: 5)

    Attentive, listened to my request and responded with immediately with the solution and then fulfilled my request!An absolute Please to work with. Wish there were more like her when dealing with business account etc..

  • Review 76 (2023-05-31 - Rating: 5)

    Connexus was helpful and courteous with my issue on my bill this morning! Thank you so much!! Great customer service!

  • Review 77 (2021-04-29 - Rating: 5)

    Easy application for new service with response within 24 hours by employee Summer. She also responded quickly to an error in zip code.

  • Review 78 (2023-11-29 - Rating: 5)

    Great company. Very understanding and flexible with billing. Friendly employees

  • Review 79 (2024-01-18 - Rating: 5)

    Rakisha was very pleasant and patient and helped computer illiterate seniors setting up on line payments

  • Review 80 (2022-12-07 - Rating: 5)

    TRUCKERS ... awesome place to deliver to, hours are first come first serve and they always unload in a timely manner, very professional and courteous staff...delivered here dozens of times never had an issue once, keep up the good work!!!

  • Review 81 (2023-04-20 - Rating: 5)

    Connexus worked with my husband and I during a significant financial hardship. They were extremely courteous and understanding which I greatly appreciate!

  • Review 82 (2019-01-22 - Rating: 5)

    In this day & age of so much Negativity , I would like 2 extend my deepest appreciation of the Crew that Changed the Transformer @ MY Address for their Professionalism, Expendiant Ethics & Clean-Up & Demobilation of their Tasks @ Hand !!!!! Good Job 👏 Fella’s !!!😀

  • Review 83 (2023-06-17 - Rating: 5)

    Just moved into Connexus territory!! Friendly, patient, and informative sign on for service! Thank you Connexus! You will serve me well, I can tell!

  • Review 84 (2023-07-18 - Rating: 5)

    The service was excellent. The lady told me that my budget went down. Thank you very much.

  • Review 85 (2023-07-27 - Rating: 5)

    Rakesha was an absolute angel! Best customer service agent I’ve come across so far!

  • Review 86 (2023-08-09 - Rating: 5)

    The representative was very helpful in helping me figure out what was going on. Appreciate their time!

  • Review 87 (2022-11-13 - Rating: 5)

    Id like to thank the asplundh crew that came out to Waco st. Anoka teus Nov 8th. And made tree 🌳safe for me to climb, thanks guys!

  • Review 88 (2020-03-08 - Rating: 5)

    Cudos to Connexus field crew who replaced a pole and restored power in only five hours from the time the lines came down due to a car accident. We truly appreciate having the power restored to the farm quickly!

  • Review 89 (2017-01-25 - Rating: 5)

    Connexus has serviced us since 1990. They have done a great job. I doubt that some of the negative reviews here are from actual customers.

  • Review 90 (2023-01-23 - Rating: 5)

    Christa K. was very nice and very helpful. It was a pleasure to have her help me, very good customer service from her.

  • Review 91 (2020-12-04 - Rating: 5)

    Went online to transfer my service to a new home. Beth did a great job assisting me and answering all my questions! Thanks for all the help!

  • Review 92 (2023-07-05 - Rating: 5)

    The customer service lady was very helpful!! She was understanding and patient!!!

  • Review 93 (2020-10-28 - Rating: 5)

    Elaina was incredibly helpful and friendly. The process to start my account with Connexus was quick and easy. Thank you!

  • Review 94 (2020-09-29 - Rating: 4)

    They accommodate when times are hard and money is short. Able to make payment arraignments, which is always nice when you need it most.Thank you.

  • Review 95 (2024-03-20 - Rating: 5)

    Very helpful and patient couldnt ask for better service

  • Review 96 (2023-12-29 - Rating: 5)

    Got to upgrade my online account with patient help all the way thur. Thanks!!!

  • Review 97 (2020-02-10 - Rating: 5)

    The employees are ALWAYS nice and helpful. They work with you and try to help you make payment arrangements and advice on where to get help.

  • Review 98 (2024-11-12 - Rating: 5)

    Always very helpful

  • Review 99 (2020-02-25 - Rating: 5)

    Called a few minutes ago and the woman who helped me was great and explained very fully to answer my questions. very pleasant person.

  • Review 100 (2022-09-12 - Rating: 5)

    Connexus Energy was very easy to deal with, I appreciate their spot on Customer Service. Thank you!

  • Review 101 (2018-07-31 - Rating: 5)

    Reliable service, friendly customer service. They have worked with me in the past when I have had trouble with my bill.

  • Review 102 (2023-05-19 - Rating: 5)

    The CE person was very efficient and met my goal in a timely manner.

  • Review 103 (2024-01-17 - Rating: 5)

    Treasure was absolutely amazing in helping us get our bill up to date in a timely manner before we got shut off. Great communication and thorough assistance!! BEST member specialist that I have worked with so far!!! 10 stars if I could :)

  • Review 104 (2020-03-26 - Rating: 5)

    I appreciate that Connexus Energy is committed to customers, and their customer service is excellent as well. Thanks to Julie for quickly answering my billing question!

  • Review 105 (2022-06-15 - Rating: 5)

    I was on hold for a while, but once I was able to chat with a representative I was helped quickly.

  • Review 106 (2020-02-19 - Rating: 5)

    The gal that helped me out was very friendly as well as helpful and got our service set up right away😊

  • Review 107 (2023-08-18 - Rating: 5)

    Very friendly and helpful for resetting new email address

  • Review 108 (2020-02-21 - Rating: 4)

    Quick, easy and solve due to knowledgeable and very pleasant support person guiding me how to use a dashboard.

  • Review 109 (2022-06-28 - Rating: 5)

    She was very nice and professional. She helped me with my problem.

  • Review 110 (2024-07-16 - Rating: 5)

    Always the best by test.

  • Review 111 (2022-12-17 - Rating: 5)

    Thank you for coming out so quickly to get our neighborhood power back up and running.

  • Review 112 (2022-11-30 - Rating: 5)

    Beth was wonderful....getting things set was easy. Thank you!

  • Review 113 (2023-02-24 - Rating: 5)

    Very helpful with transferring my late father’s account to me

  • Review 114 (2024-01-11 - Rating: 4)

    I enjoyed talking on the phone and setting up an account today!!! Thank you for making it very pleasent

  • Review 115 (2021-10-21 - Rating: 4)

    It was very easy to set up account on my new residence.

  • Review 116 (2022-01-26 - Rating: 5)

    The best customer service I have had in quite a while.

  • Review 117 (2024-09-11 - Rating: 5)

    Very easy, thanks

  • Review 118 (2021-05-24 - Rating: 5)

    Very personable, knowledgeable, and pleasant. No problems switching service.

  • Review 119 (2024-04-12 - Rating: 5)

    Very kind representative. I wish more were like her.

  • Review 120 (2019-09-13 - Rating: 5)

    I just signed up, but believe it will be a great company

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