The Neighborhood Plumber Inc

Photo of The Neighborhood Plumber Inc

Located in Alabaster, Alabama

Address: 608 6th Ave SW, Alabaster, AL 35007, United States

Phone: +1 205-663-0612

Rating: 4.7

Services

  • Credit cards

Categories

  • Plumber
  • Drainage service
  • Gasfitter

Photos

Comments

  • Review 1 (2024-12-12 - Rating: 5)

    We called Neighborhood Plumber needing someone to come out soon & they fit us in their schedule that day which we greatly appreciate!! We also love the way they send a picture of the person coming out to your residence to let you know who to expect. We think that alone is an absolute must these days. Great job, Neighborhood Plumber!! Ashton was polite, professional and knowledgeable. He worked the job & explained what he did. Thank you so much for getting the job done quickly on a crazy day for me. We truly appreciate it. We will be repeat customers.

  • Review 2 (2024-12-10 - Rating: 5)

    We love Neighborhood Plumber. They always know how to fix any of our plumbing issues. Been using them since we moved here 2016 and my parents have used them for over 20 years. Best company around in my opinion. Highly recommend them

  • Review 3 (2024-10-30 - Rating: 5)

    The Neighborhood Plumber truly is the best in the business in the Birmingham area. Ive used them in my own home, referred them to neighbors, and see their work on remodeling projects on a regular basis. From Matt the owner who is exceedingly professional and kind, to Claudia who finds a way to get all of the work scheduled in a timely manner, to Austin, Will, Malcolm, Ashton, Preston, and the rest of the crew. You would be hard-pressed to find a more neighborly, knowledgeable, incredible work-ethic, attention to detail, whatever-it-takes mentality to serve their customers- staff of plumbers. You will not be disappointed when you go with this group for all of your plumbing needs.

  • Review 4 (2024-12-15 - Rating: 5)

    Very thoughtful and professional. Answered all my questions and explained in detail what the issues were. I was impressed with the quality of there work. We will not hesitate to call on them again. Thank you Neighborhood Plumber.

  • Review 5 (2024-12-31 - Rating: 5)

    Fabulous experience. Austin and his partner removed a 70,000 gallon old hot water heater. They were courteous,Knowledgeable , and efficient.I highly recommend Neighborhood Plumber.

  • Review 6 (2024-11-25 - Rating: 5)

    I have been using Neighborhood Plumber for many years at multiple homes and have always had fantastic service. I made the mistake of going to a cheaper plumber one time and they caused so many issues. Neighborhood Plumber came in and resolved the previous plumbers issues and then we never had an issue again. I use them for not only issues but they have helped in my 2 bathroom remodels. I will call them soon to assist in the next bathroom remodeling. Highly recommend!

  • Review 7 (2024-12-06 - Rating: 5)

    The Neighborhood Plumber did a great job for us! Despite many challenges, they persevered and got the job done! Very dependable! I will recommend them to anyone!

  • Review 8 (2024-05-15 - Rating: 5)

    Another 5 star service from Neighborhood Plumber! Clint came to replace a broken water spigot. Perfect service & installation. I’ve used Neighborhood Plumbers for the past 10 + years at various houses and the service and quality of work is top notch.

  • Review 9 (2025-01-06 - Rating: 5)

    The young men were wonderful!: They put up with my silliness and took it well. Very nice and a job well done!!

  • Review 10 (2022-11-10 - Rating: 5)

    The Neighborhood Plumber was early, efficient and very very nice. Preston and Hunter got the job done before they were even suppose to be here. I am in my 70s and really appreciate both their demeanor and their quick work. A positive work ethic counts! I’ll know who to call if I have any more problems! Thank you Neighborhood Plumber!

  • Review 11 (2022-10-23 - Rating: 5)

    A few months ago I had an outside faucet that wouldn’t completely turn off. I called a couple different companies and nobody had time available for a week or 2 but neighborhood plumber came within 2 hours. Fast forward to this past Thursday we found a leak that has obviously been leaking for a while because we’ve been smelling mold for a while. Our 2 nd bathroom was leaking and there’s been no sign other than the smell until it finally made a hole in the wall I’m my sons bedroom. I called and they said they didn’t have anything until after hours but they were actually able to work me in when a tech got finished early saving me some money. Kevin showed up got to work and I went to get a new shower assembly and he was done shortly after I got back. I will always call Neighborhood Plumber for any plumbing needs and would advise anybody that reads this to do the same!

  • Review 12 (2024-11-24 - Rating: 5)

    Solved my problem quickly. Thanks for the help. I will say $290 to bring in the roto rooter machine is a little ridiculous but it worked.

  • Review 13 (2024-12-11 - Rating: 5)

    They came quickly to fix my leak in a tubing in the basement...were nice people, knew what they were doing , answered our questions

  • Review 14 (2024-06-09 - Rating: 5)

    We had an outdoor spigot that seized and thought we could handle the fix ourselves. A broken copper line later we called another company and waited 8 hours before giving up and calling The Neighborhood Plumber. Austin showed up in less than 30 minutes and had our line and spigot replaced in no time. Will definitely call them the next time we need a plumber!

  • Review 15 (2024-12-29 - Rating: 5)

    Excellent work professional technician I will continue to use them

  • Review 16 (2024-06-03 - Rating: 5)

    The neighborhood plumbers were very professional. They came out in a timely fashion and did very good work. I was very happy with their job.

  • Review 17 (2024-03-29 - Rating: 5)

    Austin Kelsey is a rock-star plumber. I followed him under my crawlspace to watch him work and assist where I could. I asked Austin lots of questions and learned a lot from him. I cannot speak for the companys other plumbers, but I recommend Austin without reservation.

  • Review 18 (2024-12-17 - Rating: 5)

    On time. Great service. Provided details and options and walked me through the process.

  • Review 19 (2023-12-26 - Rating: 5)

    We are pleased with their service. They are prompt and responsive. Their pricing is reasonable. Even though I could do my own plumbing work, Im at a point in my life where I just dont want to do that anymore. Appreciate their work.

  • Review 20 (2024-12-09 - Rating: 5)

    THESE MEN WERE GREAT AND GOT OUT HERE VERY QUICKLY TO FIX AN EMERGENCY FOR US!

  • Review 21 (2023-07-13 - Rating: 5)

    We have had problems with a toilet in our house since we moved in. The valve by it has leaked twice and fixed twice by another company. We decided to change out the toilet because we noticed it was leaking again and wanted a new toilet in there anyway. We decided to call this company to take care of that. Will came out, and not only fixed the valve but changed out the toilet. He also fixed the problem of the toilet rocking which was another problem we inherited. He was quick, professional and very affordable. We will definitely call this company again for our plumbing needs.

  • Review 22 (2024-12-10 - Rating: 5)

    Quick, fast and efficient. Fixed a running toilet in under 30 minutes.

  • Review 23 (2023-05-02 - Rating: 5)

    Quick service. Very knowledgeable. We had our hot water heater replaced and it didnt cost any more than what we priced at the big box stores. I would definitely recommend them for any plumbing issues!!

  • Review 24 (2021-06-21 - Rating: 5)

    I was extremely impressed! The service technician showed up a little early he had all the tools for the job quickly did the work and did an excellent job. I had been quoted by another plumbing company for almost twice the cost then what the neighborhood plumber charged me. The gentleman was clean and courteous and I will definitely be using them again.

  • Review 25 (2022-02-18 - Rating: 5)

    I was referred to this plumber from my normal plumber, Superior Plumbing, since they didnt have any openings until the next week. I was super impressed by how quickly Chad came out (within 30 mins) and was able to fix the issue. He was very professional, explained the process and even chatted with me while he worked. Did an amazing job and was very friendly. Highly recommend

  • Review 26 (2024-12-27 - Rating: 5)

    On time, very professional. Recognized problem and fixed it quickly and efficiently

  • Review 27 (2023-03-10 - Rating: 5)

    They did a fantastic job replacing the waterline in my house. I can’t recommend them enough. They finish so quickly they even gave me a discount on the estimated price they quoted me. I plan on using them for all my plumbing problems.

  • Review 28 (2017-12-27 - Rating: 5)

    I have never written a review on a company before. However, my experience with Neighborhood Plumber, warrants a review. Their service was great. The plumber arrived at the scheduled time and quickly identified the problem. Ryan was very competent, courteous, professional and most importantly honest. I highly recommend this company.

  • Review 29 (2017-12-14 - Rating: 5)

    Had a HUGE job replacing every copper pipe in our house and they gave us a fair price and got to us quickly. They arrived every day early, and were always courteous and careful not to have the water off for too long. We new the job would take 3 days and every day I got a plan for the day and a recap of what they did before they went home. I am so impressed with their professionalism and customer service! They even brought us a Christmas gift! I would recommend these guys to any friend or family member who needs a plumber. If they are busy when you call, theyre worth the wait!

  • Review 30 (2024-12-23 - Rating: 5)

    Efficient, pleasant and competent. What more could I ask for!

  • Review 31 (2020-07-08 - Rating: 5)

    The Neighborhood Plumber is a very reliable and professional business. I was able to schedule an appointment quickly for the next day. Preston was prompt, knowledgeable and courteous. He arrived with a mask and gloves on which I appreciate during Covid-19. I highly recommend this company.

  • Review 32 (2024-12-14 - Rating: 5)

    I’ve had the neighborhood plumber out three times for three different reasons. They are busy but managed to squeeze us in. They are very professional and take care of business.

  • Review 33 (2020-04-30 - Rating: 5)

    There are few feelings worse than having a water leak and not knowing who to call. That is no problem any longer for us. We asked, in a local area group on FB, what local plumbers people could recommend. After a couple of people mentioned The Neighborhood Plumber Matt reached out, said they could get to us that afternoon. I called to give them our info and set the appointment.Matt and his assistant (Austin?) came out after lunch. We had a copper water line that had corroded and started a leak between two floors. We had located the leak. Matt verified there was no sign of other weak spots in the immediate area, cut out the copper line and replaced it with pex. It wasnt a huge repair and didnt take too long, but we were happy with the work, their responsiveness and professionalism. They cleaned up after themselves and the floor below. Their fee was more than reasonable, in my mind.I would not hesitate to use them again nor to recommend them to anyone. Our experience was excellent.

  • Review 34 (2016-08-23 - Rating: 5)

    These guys are great!!! They showed up right on time, were professional, knowledgeable, and got my plumbing fixed quickly. They are highly recommended from me and lots of people in my neighborhood. I will always use them when I have issues arise. Keep up the excellent work guys.

  • Review 35 (2024-12-11 - Rating: 5)

    Excellent work done quickly and professionally.

  • Review 36 (2024-12-09 - Rating: 5)

    Always the best service. Friendly and professional

  • Review 37 (2018-10-12 - Rating: 5)

    The Neighborhood Plumber went above and beyond the competition and my expectations. Pricing was fair, honest and up front. They were on time to give an estimate to have an irrigation check valve installed and tested. At the office they are very organized in knowing the proper procedure to get water related inspection paperwork filed with the city. Every step of the way was well planned and thoughtful emails and phone calls included. All questions were answered with the knowledge of a Master Plumber. After the work was complete the yard was arranged as though nothing had disturbed it at all. Over all 10 out 10 for customer service, price, availability, and communication.

  • Review 38 (2012-05-31 - Rating: 5)

    I contacted The Neighborhood Plumber to do a new install of fixtures for my kitchen. I have used them on many occasions before for minor jobs, as well as on the construction of my new home (2004-2005). They always perform their work above and beyond my expectations. Once again I was not disappointed. The new fixtures were a touch control faucet, purified water faucet and soap dispenser. Kevin did a great job in a very timely manner. I never even consider calling any other plumbers because I want the job done right the first time.

  • Review 39 (2019-03-05 - Rating: 5)

    Recently Steve answered our call for help: 4 toilets were not working properly. Steve was professional, courteous, and exceptionally knowledgeable. Since he has completed his repsirs, we have had no drips, no runs, no phantom flushes. I highly recommend The Neighborhood Plumber for your plumbing repairs. We now have peace of mind that everything is working the way it is supposed to work!

  • Review 40 (2017-01-17 - Rating: 5)

    Theres not a more talented, professional plumbing company in Alabama. These guys are the real deal! Dont waste your time with other plumbers, get it done right the first time. Ive used them 10-12 times in the past 3 years and they never let me down. Very reasonable pricing as well. Highly recommended!

  • Review 41 (2024-12-09 - Rating: 5)

    Prompt evaluation of problems and resolution.Beyond expectations.

  • Review 42 (2018-03-13 - Rating: 5)

    I cannot say enough great things about TNP. At 6:00am we realized our house was without hot water. I called TNP as soon as they opened at 8am and was taken care of immediately. They had someone out within the hour to check on the issue, and within 45 min of arriving to our house they had replaced the pipes that needed to be fixed. Fast, affordable and so pleasant to work with. It’s wishful thinking to hope we never need a plumber but the next time we do, they will be the first call!

  • Review 43 (2024-12-24 - Rating: 4)

    Preston was very efficient and courteous!!

  • Review 44 (2024-01-06 - Rating: 5)

    Prompt and professional. I have used the Neighborhood Plumber for multiple plumbing repairs and installations including faucets, valves and LP regulators. They are my go-to plumber.

  • Review 45 (2023-11-13 - Rating: 5)

    Great response , excellent work ,Preston did a great job in a minimal amount of time very professional , I will use this company from now on with all my plumbing issues !!

  • Review 46 (2017-03-10 - Rating: 5)

    We cant say enough good things about Matt and his team! They installed my sink and toilet in my 1/2 bath in 2013, installed my gas line and new stove May 2016 and today did my water line from the meter to the house and added a pressure regulator and shutoff valve. Consistent excellence is what you will get from The Neighborhood Plumber! Thanks, Matt!!

  • Review 47 (2024-12-12 - Rating: 5)

    Ashton arrived early. He went right to work fixing my clogged sink and the leak. He also cleaned up after he finished.

  • Review 48 (2020-01-09 - Rating: 5)

    Ben was awesome to work with, he sent Z and Ken out and these 2 guys were amazing.!!! Absolutely got my business moving forward!! Thanks for everything!! I wish it.was like this with all.

  • Review 49 (2024-11-26 - Rating: 5)

    Excellent service and timely!

  • Review 50 (2019-09-20 - Rating: 5)

    I haved used them several times and have found them to be honest, dependable with great customer service skills. My mom used them recently and my husbands company used them and were very satisfied. They are my go to plumber.

  • Review 51 (2019-02-22 - Rating: 5)

    Have used for small service repairs, major remodels, and emergencies. Honest, quick, and straight forward service. Love the family aspect of this business. Especially love Matt and Steve.

  • Review 52 (2024-12-27 - Rating: 5)

    Great all around.

  • Review 53 (2024-02-14 - Rating: 5)

    Although he did have to cut my wall, he was able to find the spot rather quickly, so I’m thankful for that….😊

  • Review 54 (2022-09-03 - Rating: 5)

    Had a clogged sink that I worked on for a couple days. They had it fixed in about 15 minutes.

  • Review 55 (2023-11-14 - Rating: 5)

    Great work and super nice guys to work with!!

  • Review 56 (2020-02-24 - Rating: 5)

    Had to have The Neighborhood Plumber out for a second visit to install a new garbage disposal. Chad, our technician, was extremely professional and super-efficient! Fair prices and high quality work! Great company to work with! Ben, the owner, is always super helpful and easy to work with. Highly recommend!

  • Review 57 (2024-05-03 - Rating: 5)

    Absolutely love this company

  • Review 58 (2021-08-27 - Rating: 5)

    Have used them for years. Always prompt, excellent repairs the first time, and reasonably priced.

  • Review 59 (2015-05-03 - Rating: 5)

    Best Plumbers in Alabama. Call them and you will see!

  • Review 60 (2019-05-31 - Rating: 5)

    Preston came out and had my kitchen sink unclogged in less than 30 minutes. I had already used a 25 ft auger on it to no avail. Great job Preston!! I like to DIY but did not have the tools to do the job. Thanks TNP.

  • Review 61 (2017-12-08 - Rating: 5)

    Not sure how thus came up but helping small business owners

  • Review 62 (2017-07-15 - Rating: 5)

    We found a leak in our garage Friday evening and they came out within the hour and had the problem fixed within 30 minutes. Outstanding service and expert repair!

  • Review 63 (2015-06-23 - Rating: 5)

    We have used this company for years and will never use anyone else!

  • Review 64 (2019-05-02 - Rating: 5)

    Great service, arrived on time.

  • Review 65 (2019-05-14 - Rating: 4)

    Professional and helped explained the situation

  • Review 66 (2025-01-09 - Rating: 5)

    I have used Neighborhood Plumbers over the years for different things , but never had to call them for sewage back. For 2 days, I tried snaking it myself with no luck. I explained to my boss my situation and he referred me to a close friend that wanted to charge me 950.00 just to come tell me it was stopped up. Called my boss back and told him that I would reach out to my plumber just a block away. Preston and Trey came out early the next morning and unstopped the blockage and showed me where my trouble stop and it cost me 410.00. They even offered to reinstall my toilet that I removed. This is a great bunch of guys that don’t take advantage of a female. Love the Neighborhood Plumbers.

  • Review 67 (2025-01-08 - Rating: 5)

    Great guys, knowledgeable, good customer service.I highly recommend.