Sandhills Heating, Refrigeration & Electrical

Located in Aberdeen, North Carolina

Address: 9206 NC-211, Aberdeen, NC 28315, United States

Phone: +1 910-781-8288

Rating: 4.9

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Comments

Review 1 (2024-12-17 - Rating: 5)
Jermaine and AJ installed a 4-ton system in my home. They were unusually patient with my suggestion for adjusting the location of this large unit, and they made it happen even though this created a delay in finishing on schedule. And when a bad circuit breaker created a start-up problem, Jermaine called in Tyler and they found and resolved the issue. I very much appreciated them training me to use the new thermostat.

Review 2 (2024-12-11 - Rating: 5)
I recently had the pleasure of working with Sandhills Heating, Refrigeration & Electrical for the installation of new lighting in our home, and I couldn’t be happier with the experience! From start to finish, the service was top-notch.James was incredibly professional and punctual. They arrived on time and came fully prepared to tackle the job. They took the time to understand our vision and offered valuable suggestions to enhance the lighting design, which I truly appreciated.The installation process was seamless. James worked efficiently and maintained a clean workspace throughout the project. They ensured that every light was perfectly aligned and functioning flawlessly before wrapping up. They took the time to explain how to use the new fixtures.I highly recommend Sandhills Electrical if you’re in need of electrical work. I’ll definitely be calling them again for any future projects. Thank you for brightening up our home!

Review 3 (2024-10-02 - Rating: 5)
Tony and Cameron showed up within a couple hours of me calling. They responded with very short notice and were able to install a new electrical cable and disconnect box for my new water heater to get me up to code. They were very professional and I will be using them again. 10/10 would recommend!

Review 4 (2024-12-03 - Rating: 5)
Ive used Sandhills several times recently and they have always been professional and efficient. The technicians are always kind and explain everything to me. Dustin and Jesse have both been exceptionally great at explaining the problem and getting it fixed quickly.

Review 5 (2025-01-03 - Rating: 5)
Sandhills Electric and James did a great job for us retrofitting some undercabinet lighting for us. They were extremely nice, neat, and competent.

Review 6 (2024-10-04 - Rating: 5)
I can’t say enough good things about this company and their employees - the reviews are true! Everyone was friendly and the electrician explained everything to me in great detail - very patient. I called this morning and they were here in an hour. The job was done quickly. I will definitely hire them again.

Review 7 (2024-11-20 - Rating: 5)
Since the first visit the staff to include the technician were very professional. They were at the house same day within a couple hours. The piece needed was not at hand so they made the order and within a week the part was here and they installed right away. Great service overall.

Review 8 (2024-08-05 - Rating: 5)
James Lett was very polite , punctual and professional. He solved not only the obvious problem (saving our frozen food) but a potential problem with a second GFI. Much appreciated!

Review 9 (2024-11-27 - Rating: 5)
Great service especially in an emergency! Extremely fast response and took their time to diagnose and repair issue with our HVAC. Dustin was our tech and he was prompt and detailed in his explanation and information.Updated: Had Jessie come back out to check as I was having questions regarding humidity levels after repair and everything is running smoothly. Thanks again Sandhills Heating!

Review 10 (2024-08-20 - Rating: 5)
Dustin Lineberry was awesome in repairing our air handler. Very professional and personal. Took his time, answered all my questions. I will definitely use your company in the future.

Review 11 (2025-01-07 - Rating: 5)
Tyree was excellent, was very through in his service. We would like to request him, whenever we need service .

Review 12 (2024-08-19 - Rating: 5)
We had Sandhills install our entire HVAC and electrical system during a complete remodel. We worked closely with Robert McDaniel for electrical. He is very experienced and diligent in getting it right every time, and he’s a super nice guy.We recently had an issue with the AC unit in the attic. Sandhills is very responsive when called and had someone out the next day, Jessie Locklear. We were fortunate to have another quality employee from Sandhills respond to work on our home.Jessie diagnosed the problem, explaining the issue and immediately set out to repair the issue. While working in the basement, he noticed an improper drain from the air supply. He couldn’t resolve it then but came back the following Monday and properly drained the unit to outside.Instead of ignoring the issue which could have led to other issues he addressed and resolved it and at no expense for resolving either issue as it is clear quality work is what is expected and demonstrated by Sandhills and especially Robert and Jessie. We will be calling them in the future with any issues and maintenance and would suggest this business to other consumers.

Review 13 (2024-09-04 - Rating: 5)
After putting in the request, I almost immediately got a phone call to confirm and add detailed notes. On the date scheduled, I was notified by text and a phone call by the technician stating he was on his way. Once he got here, he was polite, courteous, and very professional. Highly recommend, and definitely plan on being a repeat customer!

Review 14 (2024-09-15 - Rating: 5)
I reached out to Sandhills electric to get help with hooking up a hot tub. They sent a crew that included James Lett and Tyler Lewis. Everyone I dealt with was polite, professional, and accommodating. I appreciate the quick and thorough response and the good work done. I would definitely use them again.

Review 15 (2024-09-02 - Rating: 5)
Dustin arrived very quickly and got right to work. He found the issue within 5 minutes and fixed it! He was very personable. Great person to have help you!!Thank you.

Review 16 (2024-08-23 - Rating: 5)
I cannot say enough how happy I was with the service of the company but the cherry on top was the absolute wonderful and knowledgeable technician that came out! In the matter of a few minutes he was able to go e me info on my unit and suggested a simple part... Thanks the heavens that was the source of the problem. He was so professional and personalable! I will be recommending this company to friends and family hands down!! 5 stars doesnt showcase the gratitude I feel for an honest and trustworthy interaction in todays world. Keep up the great work!!

Review 17 (2024-12-23 - Rating: 5)
Dustin Linberry w sandhills hvac were exceptional. The company did the right thing and stood by there product and workmanship. I highly recommend them and Ive worked in commercial construction for 46 years.

Review 18 (2024-10-31 - Rating: 5)
Kaine did a great and very thorough job. He explained everything very well and worked quickly and diligently. Very pleased with the service visit. Thank you.

Review 19 (2024-09-25 - Rating: 5)
James Lett, and his partner did an excellent job on putting in our larger breaker box in house. Both communicated well with me and my husband. Definitely would use Sandhills again, and would recommend this company. Judy

Review 20 (2024-07-18 - Rating: 5)
We were caught out by one of our AC units going down over the weekend. I called Sandhills just after 8am on the Monday. Spoke to Lisa who was really helpful and got us a service call early afternoon that same day!Scott was our technician who quickly diagnosed the problem. He explained what was needed and ordered the parts the same day. Although the part took longer to arrive than expected, we were kept informed by Julie and Kiera when called, who were polite and professional. Once the part arrived, which was late Friday afternoon, we were scheduled for a morning appointment on the Monday.Scott wasted no time in getting the problems fixed despite the heatwave and us cool air again.Although surprised by the cost, (it’s AC after all) we we were quickly seen, very professionally and with care.That goes a long way today and happy to recommend.

Review 21 (2024-08-01 - Rating: 5)
James was great! He came out to see what we needed done, was very thorough and explained everything in detail. When he came back to do the job he was the same - double checked to be sure the outlets were where we wanted them, made sure that he cleaned up the dust and also very friendly and professional.

Review 22 (2024-11-21 - Rating: 5)
Dustin, worked quickly, accessed our whole unit, educated us on what to do in the future and killed it at servicing our home! Especially with this freeze coming! Thank yall so much, this company shows up and shows out!

Review 23 (2024-12-19 - Rating: 5)
Always receive the best service from both the Techs and the team in the office! They respond so quickly, with a great attitude, and keep my A/C is running great year round!

Review 24 (2024-10-08 - Rating: 5)
James was great! Chris too. They chased down the problem, made the fix and were done. True professionals with personality too. I trust Sandhills HVAC!

Review 25 (2024-11-20 - Rating: 5)
Tyre showed up ahead of schedule, he was extremely polite and professional, respectfully removed his boots, and is a positive asset to Sandhills Heating.

Review 26 (2024-12-18 - Rating: 5)
Showed up on time, was courteous and addressed my questions.

Review 27 (2024-12-05 - Rating: 5)
Sandhills technician, Jessie Locklearwas excellent. He thoroughly checked my system, then diagnosed and corrected a defective gas valve. He kept me well informedGreat service.

Review 28 (2024-07-18 - Rating: 5)
These folks really do care about quality care. Jessie Locklear was kind, concerned about our problem and competent. Just couldn’t have asked for better technician. Thank you Jessie & the Sandhills Heating Organization-top to bottom great service.

Review 29 (2024-10-07 - Rating: 5)
SHRE staff were responsive, friendly, and professional in determining the source of an HVAC-related water leak in my home, proposing a fix, and following through promptly. Highly recommended!

Review 30 (2024-05-13 - Rating: 5)
We cant thank the pros at Sandhills enough for all their help in responding to our AC needs. They have always been highly responsive when we had an issue with our units over the last 8 years. Recently, they installed two new units (4T and 2T) and they are incredible! Sandhills deals were almost 10% lower than the nearest competitor and they backed up their work with a 10 year parts warranty, so its stress free. Save your time and call them first.

Review 31 (2024-11-05 - Rating: 5)
Kaine is a valuable assets to your company. His caring nature for his customers is excellent.

Review 32 (2024-07-05 - Rating: 5)
Dustin was great! He called in the am to tellMe he wouldn’t make it here until later afternoon, and then called when he was in his way over. He was polite and professional and diagnosed the problem quickly, and fixed it. He was wonderful. Thank you.

Review 33 (2024-07-16 - Rating: 5)
Very fast response time. Time between initial call and service was less than 24 hours. Dustin was very professional and worked fast and well to resolve our issues. Very impressed and happy!

Review 34 (2024-09-06 - Rating: 5)
Chain did a through job as far as I can tell. He was very professional & polite. Explained everything so well. Thank you so much!

Review 35 (2024-06-28 - Rating: 5)
Technician (Dustin) was great, timely, and professional. He let me know what my system needed and kept me informed throughout the process. I’d definitely use Sandhills again for any HVAC needs. Efficient and reliable ac this time of year is a huge relief.

Review 36 (2024-07-16 - Rating: 5)
Scott and the Sandhills Heating team are the best in the Moore County NC area. Quick service and Scott explains exactly what he’s doing and why - if he’s not careful, he’ll be putting himself out of a job with how thorough he explains things.

Review 37 (2024-12-12 - Rating: 5)
Jessie Locklear did a great job repairing my HVAC system at my home. Very professional.

Review 38 (2024-07-11 - Rating: 5)
Scott drake with Sandhills is the man!!Had a replacement thermostat on the shelf of his van for my mother’s old communicating trane system!! Did I forget to mention it was 10:00 pm!Talk about customer service!!Rest assured with Sandhills heating & Refrigeration

Review 39 (2024-09-20 - Rating: 5)
Dustin Lineberry came out to fix my hvac very friendly guy right from the start explained everything to me introduced himself we shook hands had great conversation and he did a awesome job got me going in no time at all if I need anything else done I will personally ask for him I’m sure he is a great asset to your company service like that you just can’t beat so thank you Dustin

Review 40 (2024-12-13 - Rating: 5)
The office staff and the technician, Kaine, were excellent. Great customer service and excellent technical work.

Review 41 (2024-05-31 - Rating: 5)
Tyree was very courteous and professional. He explained his list of tasks and provided me a status of each task result upon completion. He cleaned up after himself and explained what I could expect next from the company. I am very satisfied with the service.

Review 42 (2024-08-21 - Rating: 5)
We are very happy with the service. The technician that they sent (Tyree) was on time, professional, thorough and took the time to answer all of my questions. Great service.

Review 43 (2024-07-06 - Rating: 5)
Dustin Lineberry of Sandhills HVAC was a professional and hope that the company appreciates employees lime him. Also Sandhills came out the same day even in this heavy work load time. Couldnt be happier!

Review 44 (2024-10-24 - Rating: 5)
Caleb was friendly, personable, and professional. He knew what he was doing and was dedicated to completing the job. We were very happy with the service.Matthew was very professional and clearly knew what he was talking about. He was courteous and respected our time and our home. He ensured we understood everything and was very polite.Jonathan resolved an issue we were having and was polite, friendly, and knowledgeable.

Review 45 (2024-08-22 - Rating: 4)
Jonathan was professional, explained my cleaning with the system. He did an amazing job cleaning the system. He was wonderful and friendly. He was very knowledgeable. This company does seem to pride themselves on their workers and being professional. I will continue to use them. Only downfall was they didnt have my replacement filters at the time of service but, Jonathan was apologetic and said service would be calling to set up drop off time once they stocked back up.

Review 46 (2024-04-29 - Rating: 5)
Jessie the technician was absolutely excellent. He found the high pressure problem quickly. Very knowledgeable and professional. I was glad to get a tech that knew what he was doing and how to diagnose an A/C system. Will definitely call again in the future.

Review 47 (2024-11-26 - Rating: 5)
Jesse Locklear did excellent work. He worked nonstop from arriving to departing and was courteous and knowledgeable.

Review 48 (2024-05-16 - Rating: 5)
Replacing a HVAC can be pricey and stressful. A lot of companies out there blowing a lot of hot air. After 4 estimates I went with Sandhills Heating/Air. You’ll get from them a clear detailed explanation and recommendation with fair pricing. Installers were knowledgeable, courteous and fast. They’re a local company with superior service. Highly recommend, 5 stars.

Review 49 (2024-09-19 - Rating: 5)
Excellent… Dustin came out to the house on short notice, asked all the right questions, was respectful and professional and fixed my AC unit in less than an hour.

Review 50 (2024-08-26 - Rating: 5)
Timely response with professional service on Memorial Day for our ac issue. Scott took the time to explain the issue and repaired our system right away. Scott answered every question about my system and did not press us on a need to replace our unit, even though it is a dated unit. Scott didn’t even suggest a replacement quote, though I did request. My new go to Heat and Air company

Review 51 (2024-08-23 - Rating: 5)
Tyler with Sandhills Heating and Air Conditioning installed an outlet to power a new dehumidifier installed in our crawlspace. The Sandhills techs are all professional and courteous and the work was efficiently performed.

Review 52 (2025-01-03 - Rating: 5)
Scheduled my yearly maintenance at a convenient time for me. introduced and then went about servicing my 3 heating units. He arrived on time, was quiet, polite and efficient. He also told me all the things that he did for my units.

Review 53 (2024-08-20 - Rating: 5)
Jesse identified the problem, went over everything with me, and fixed it. Great customer service! I will use this company again in the future if needed.

Review 54 (2024-05-25 - Rating: 5)
Jessie came out and fixed the AC on the day I moved into my new home. It was Friday night of a holiday weekend and no one else would respond. He fixed it fast as was very professional. Highly recommend!

Review 55 (2024-10-04 - Rating: 5)
Another amazing job by these guys! They service our home, business and rental properties! Always prompt, courteous and efficient! Highly recommend!

Review 56 (2024-07-16 - Rating: 5)
Kaine, my technician, did an outstanding job of servicing my unit, and explaining in detail, all of the work that was done. He also made note of other things that needed attention in this winter weather. He was very thorough, personable, and professional. I highly recommend him and his organization.

Review 57 (2024-04-10 - Rating: 5)
Turn around time for a HVAC maintenance appointment was fairly decent. Service was fast and efficient. Pricing was fair and definitely cheaper than a handful of competitors in the area. Tyree was our technician and was professional at all times. He answered all the questions we had. Will book through the company next time.

Review 58 (2024-06-20 - Rating: 5)
Great service! Very satisfied and happy. John was professional, informative, and knew his stuff. Definitely feel good recommending to whoever needs HVAC help!

Review 59 (2024-09-11 - Rating: 5)
Kaine is absolutely lovely. He is thorough and takes time to answer all my questions.

Review 60 (2024-08-15 - Rating: 4)
Jonathan was thorough and located a potential issue. Explained it and answered questions. Communicated to Sandhills Heating and Cooling for electrical lissue to be addressed one day later.

Review 61 (2024-12-07 - Rating: 5)
Jessie was very thorough & professional & knowledgeable. Very helpful in explaining what he was doing

Review 62 (2024-01-23 - Rating: 5)
Kaine was our technician today. He has serviced our home previously. He was on time. He thoroughly cleaned and checked all areas of the systems. He was extremely knowledgeable, very professional and courteous. He informed me of his work completed. I highly recommend him. I am however disappointed in Sandhills as a company. We should have been serviced back in September but was not notified. I had to initiate a call to set up this service call.

Review 63 (2024-08-08 - Rating: 5)
Very nice people working for sandhills heating. The ac stopped work and they sent someone out to fix it. He very nice and didnt give up until he found what was wrong

Review 64 (2024-07-03 - Rating: 4)
He is wonderful and the fifth to attempt to fix our issue. IAA part here and thereAnd now taped to work briefly. 5 people later and not feeling good or safe

Review 65 (2024-10-28 - Rating: 5)
Fantastic service from Tony and Kamryn! They took time to explain everything and helped with any issues I had.

Review 66 (2024-04-03 - Rating: 5)
James and Company are absolutely the best! This is their second time out here, and they did not disappoint. The work was done quickly and efficiently And exceeded our expectations! We will continue to exclusively deal with Sandhills because of these guys.

Review 67 (2024-04-08 - Rating: 5)
Our HVAC unit quit providing heat Saturday night. I called Sandhills HVAC late Monday morning after realizing our normal company could not come out until Wednesday. Sandhills was able to add us to Joses schedule from 5pm to 7pm - the same day I called.Jose arrived around 4:25 pm. He was very polite, efficient, answered all questions, and was respectful of our property. Our problem was a 60 amp fuse.Jose was the most professional company representative we have had at the house in several years. He did not waste any time in addressing the problem and had the unit running at our desired temperature within a brief period of time.We appreciated Sandhills being able to provide same day service: especially employing an exceptional young man who focused on the issue at hand. Jose was most respectful to us and our home.

Review 68 (2024-06-04 - Rating: 5)
Scott, our technician, was very detailed in his assessment. He gave me honest answers and I appreciated his candor and professionalism. I would absolutely call Sandhills Heating again.

Review 69 (2024-08-05 - Rating: 5)
On time, efficient and very professional - Tyree explained all and we will see him again in 6 months.

Review 70 (2024-12-19 - Rating: 5)
Kaine showed up early and got the job done quickly and efficiently

Review 71 (2024-06-17 - Rating: 5)
Sandhills heating quickly got my generator battery replaced and restarted my system, thank you! Although there are over 80 houses without power in our area. Duke energy is working to restore power.

Review 72 (2024-05-24 - Rating: 5)
Sandhills HVAC technician, Jessie, arrived on time. He was Fantastic! In less than two minutes he diagnosed the problem (overheated capacitor) he was done in ten minutes. He was friendly and courteous. Five-star support

Review 73 (2024-04-04 - Rating: 5)
Scott was professional and very knowledgeable. He diagnosed the issue and corrected it within 30 minutes of his arrival. Excellent customer service! I highly recommend this company!

Review 74 (2025-01-06 - Rating: 4)
The young man was super nice and did his job

Review 75 (2024-05-24 - Rating: 4)
Great work from Jessie! He arrived quick and identified the issue with great solution. Would use Sandhills service again based off the services Jessie provided.

Review 76 (2024-10-30 - Rating: 5)
Our technician was very friendly, good with puppies and Informative on process and warranties.

Review 77 (2024-10-20 - Rating: 5)
Scott installed.a new thermostat, explained how to use it, and had me try.Great service.

Review 78 (2024-08-09 - Rating: 5)
Absolutely the best! Definitely my Go-To HVAC and Electrical service company. They are like family and very caring!

Review 79 (2024-11-16 - Rating: 5)
Tyree did the annual maintenance on our two systems. He was very professional and took the time to address all issues, no matter how minor. Very pleased with his service..

Review 80 (2023-07-03 - Rating: 5)
Scott Drake arrives at my house in a very timely matter on one of the hottest days in July. Scott has always been great to perform all our servicing of our system. He is a great asset to Sandhills heating and cooling. He is very good in communicating what the issue is and how much the repair may cost. I appreciate his time even on one of the busiest days of work loads.

Review 81 (2024-04-18 - Rating: 5)
We’ve used Sandhills for over 10 years for all service, repair & installation our home Heating & AC Units / plus buying these units from them / & keeping ongoing service contracts. The quality & reliability of service from Sandhills in every part of this has beenABSOLUTELY OUTSTANDING! They’re one of the most competent & reliable companies we’ve ever dealt with. We recommend them 100%!

Review 82 (2024-06-11 - Rating: 5)
Jonathan did a wonderful job on our maintenance. On time, very clean and professional. Nice to have a tech come to the house and not smell like a cigarette. I highly recommend this company. We have done business with them off and on for over 15 years. They stand by their work too. Thank you Jonathan Ramirez and Sandhills H & A.

Review 83 (2024-06-17 - Rating: 5)
Jessie did a great job diagnosing the problem and having us fixed up in no time. He was professional, courteous and highly skilled at his trade. Highly recommend Sandhills for any heating and air needs.

Review 84 (2024-10-03 - Rating: 5)
Showed up on time. Perfectly assess the problem and then solve the problem What more Could I want. I love it. Huge help connecting app to the system.

Review 85 (2024-04-10 - Rating: 5)
Absolutely amazing !!! Tyree was polite efficient and very customer service oriented as well. He got here early for the appointment and handled his business. Very satisfied! 💫✨💫✨💫✨

Review 86 (2023-08-10 - Rating: 5)
Lisa has amazing customer service and left an immediate positive impression on me regarding the company. Our technician, Holden was friendly, professional and went out of his way to ensure all my questions were answered. You have earned a customer for life!

Review 87 (2024-12-03 - Rating: 5)
Dustin was professional and knowledgeable. Excellent serviceman!

Review 88 (2023-06-06 - Rating: 5)
Holden was on time, friendly and efficient. He was able to fix in no time at all. I spoke with Lisa in office to schedule appointment. She was very helpful and friendly. This was my first experience with Sandhills Heating & Air and it was a great one!

Review 89 (2023-11-04 - Rating: 5)
We awoke this morning and had no heat in our home. We called Sandhills Heating and Air and they were able to get a technician to us in the early afternoon, and then a second one when the technician discovered that an electrician was needed. Thanks to their quick response we had heat back by 5:30pm avoiding a weekend without heat. Thanks to Scott and Ethan and the whole Sandhills team for their quick response to our emergency situation!!

Review 90 (2024-05-06 - Rating: 5)
Jessie helped us out with a clog in our HVAC. He explained everything to us novices and was so extremely helpful. He knows his stuff for sure. Highly recommend!

Review 91 (2023-08-02 - Rating: 5)
I called Sandhills to services my A/C unit and got a quick respond and scheduled.Scott Drake the technician was very knowledgeable and professional. Scott was able to diagnose the issue with the unit in no time. Also, please the order for the part.Thanks, keep up the good work!

Review 92 (2023-02-06 - Rating: 5)
Today I had a service technician come by the house to help troubleshoot our old system. He was honest and professional in letting us know that we were at the end of the road with our system. Scott was quick, respectful and kind. Thank you for your information and honest work!

Review 93 (2024-12-19 - Rating: 5)
Kaine Jenkins was very Knowledgeable, professional, and courteous! He provided excellent service in timely manner at a reasonable price. I look forward to using Sandhills HVAC again in the future.

Review 94 (2022-07-22 - Rating: 5)
Outstanding job, I had a wonderful experience with Sandhill Heating and Electric with George Hayes as my electrician. He was responsive, on time, professional, extremely knowledgeable, speedy and reasonable. It is hard to be delighted by customer service these days, but George and Ethan did just that. They went the extra mile and have been invaluable in dealing with all the electrical issues of an old house. Highly recommend!

Review 95 (2024-11-19 - Rating: 5)
Fast, friendly, and knowledgeable. We truly appreciate the service and support.

Review 96 (2024-07-15 - Rating: 5)
Sandhills Heating and Air sent Kaine Jenkins out to perform the seasonal maintenance on my unit again. As is his trademark, he was thorough, efficient, respectful, and professional; and, as usual, took the time to inform me of how he found my system and the maintenance actions he performed. A pleasant young man, Kaine always represents SH&A and himself well.

Review 97 (2024-04-04 - Rating: 5)
Scott from Sandhills Heating and Air was so professional installing new parts for my ac/heat. Got the job done in no time. Really appreciate fast service.

Review 98 (2023-05-17 - Rating: 5)
Kaine arrived within a reasonable time frame (I really wasn’t paying attention.)- I’m out in the country, so it was great compared to a wait at dr office!!!He came with a trainee and I’m fine with that, they both were polite, listened to my questions, changed filters, cleaned and vacuumed leaves from outside unit, cleared drain line and explained what was observed during the visit. I’m requesting same tech for next check since I’ve met different staff most of time.

Review 99 (2024-06-24 - Rating: 5)
Kaine from Sandhills Hearing and Air is the consummate professional. Each time I schedule service, I hope he is my technician.

Review 100 (2024-12-02 - Rating: 5)
Dustin worked the problem until resolved. He was the ultimate professional.

Review 101 (2022-10-12 - Rating: 5)
Just had Sandhills install a new heat pump last week. From the gentleman who gave us an estimate to the installation Sandhills gave us excellent service. Their bid was competitive and the estimator did a very good job of explaining the rebates that were available to us from the manufacturer, Duke Power, and the govt. Several options were clearly presented from the basic units to more efficient units. The installers were professional and polite and were very careful about protecting the carpeting etc when installing the indoor part of the system. Unfortunately because the unit had to be taken through a small space a small dent was put in the heat pump. Sandhills had someone out to our home 2 days later to replace the dented panel. Absolutely first class operation from start to finish. I highly recommend them.

Review 102 (2024-07-18 - Rating: 5)
My HVAC system went out recently and I had never used this company. They were awesome and professional from start to finish! They were on time and the sales person stopped by twice to follow up on my new install! They also have an electrician available too.

Review 103 (2023-08-14 - Rating: 5)
Jose Gomez was our service technician. He arrived early and got our service completed in less than 20 minutes. He was professional, friendly and we are thrilled. It is now 75 in the house instead of 83. Thank you, Jose

Review 104 (2022-08-05 - Rating: 5)
The entire staff at Sandhills is very easy to work with. They replaced one of our units last summer on a short notice and I have been very happy with the services provided since. I appreciate that they called us to schedule the biannual checks. The technicians both times weve had them out for the preventive checks (Tyler and Caleb) were courteous and efficient. Definitely recommend.

Review 105 (2024-10-15 - Rating: 5)
So very pleased! Thanks for such a great service call!

Review 106 (2024-06-25 - Rating: 5)
Excellent communications from front office. Very responsive and informative. Late night emergency call for HVAC service during extreme heat. Technician (Scott) was very courteous and professional. Very experienced; had my HVAC up and running in less than an hour. Very courteous and professional.

Review 107 (2024-10-29 - Rating: 5)
Technician was on time, professional and courteous. It has been a pleasure doing business with Sandhills Heating, Refrigeration and Electrical for the past 7 years.

Review 108 (2024-09-26 - Rating: 5)
Kaine was professional and friendly! We appreciate the great service!

Review 109 (2024-09-19 - Rating: 5)
Called to get a quote to replace a 15- year old Heat Pump at my home. Trevor came out the same day and answered all my questions and gave me a written quote before he left my home. The installation crew, Gavin and Fletcher were prompt, professional and polite. They installed the units in one day, answered all my questions, instructed me on how to use my new Smart thermostat and left no sign of having been at my home except for the brand new equipment! Definitely, 5+ star service! Highly recommend Sandhills!

Review 110 (2023-03-14 - Rating: 5)
Holden was fantastic. Called to make sure it was okay if he showed up early and was in and out in under an hour. The service charge of $99 covered the inspection and diagnosis of the problem, and I was charged exactly what he said I would be for the part I needed with no hidden fees. I have dealt with another company in the area, and I was hit with non-stop attempts to add on additional services and items that were unnecessary. I have three older units in my house, and Holden and this company will be replacing them all when they go.

Review 111 (2022-06-01 - Rating: 5)
Emailed them the night before about my situation. I received an early call the next day and was told by Lance he could be there at my home in 45 mins. Right on time as promised. Checked my unit, crawled under the home. Told me we might be able to fix it but was going to quote me a new system cause mine unit is at 20 years. Emailed me a good, better, best option. While Lance was building the proposal Holden the tech showed up earlier then previously promised. That worked for me. He checked the system, found the issue, had the part on the truck, gave me a price in real time and fixed it within an hour. Price was fair. Guys were both easy to talk to. Didnt treat me like a number. Im new to the area and will only deal with Sandhills Heating, Refrigeration & Electrical from here on out. Great experience, Thank you ...It was the YouTube commercial that got me to call

Review 112 (2024-06-11 - Rating: 5)
Kaine from Sandhills HVAC is our go to guy. Knowledgeable, friendly and always eager to make sure our concerns are addressed.

Review 113 (2022-06-29 - Rating: 5)
Caleb performed our semi-annual maintenance today. He performed the work in a timely manner. He explained everything he did. He is a true professional. We have been using Sandhills heating over 16 years now and never had a problem. I highly recommend them.

Review 114 (2024-11-23 - Rating: 5)
Guys did They wonderful job in the pouring rain. Not easy.

Review 115 (2023-09-27 - Rating: 5)
UPDATE: Robert sent two techs to my house and they fixed the problem. They were on it and fixed it pretty quickly. Robert came to my house for a follow-up and all the issues were resolved. I would definitely use them again! Thank you.

Review 116 (2020-10-23 - Rating: 5)
Kaine was polite, professional and takes great pride in his work. This was our first appointment with Sandhills Heating, Refrigeration and Electrical, but we became annual contract customers on the spot...service manager Tyler and lead technician Scott even followed up to ensure we were completely satisfied. Brad and his company will take good care of you.

Review 117 (2023-08-11 - Rating: 5)
Scott D was extremely professional and patient. Being a female who lives alone and never had HVAC issues, he explained everything to me slowly and make sure I understood what he had to do and why. I will be using this company from now on!

Review 118 (2022-07-09 - Rating: 5)
Caleb was on time and very courteous. He was considerate of our home, professional, and took the time to speak with us without feeling like he was rushed. Weve used Sandhills for 17 years and have always been pleased with their service.

Review 119 (2024-03-27 - Rating: 5)
Ethan has done electrical work for me several times and always does a great job - very friendly, knowledgeable - and can explain things to a layperson….I am always pleased when Sandhills sends Ethan!!

Review 120 (2024-03-06 - Rating: 5)
Animals had gotten underneath our house and torn out part of our duct work. Devin did a great job installing new duct work and getting us back to normal air flow. He also installed a new thermostat. He was very professional and did a great job. Would highly recommend this company & will use them again. .... Had another problem with AC being down. Called this morning (4/7) and Hayden Reynolds was here this afternoon. It took him about 15 minutes to diagnose and fix the problem. Very reasonable cost, excellent customer service. They were also very responsive to work with my schedule. As always, they are the only ones I will use!

Review 121 (2024-07-29 - Rating: 5)
The job was well done and your representative was professional and knowledgeable.

Review 122 (2024-03-12 - Rating: 5)
Kia’rese, our technician, was wonderful! He was attentive and thorough. Pointed out what was good and what needed extra attention. Well done!Today, we had the pleasure of meeting James Lett and his assistant, Cameron. They came to do some needed electrical work. They were excellent. We are no longer able to get into our crawl space so we are reliant on Sandhills to inspect the various equipment there. They do that and look out for us! Could not be more pleased.Three performed the work quickly and efficiently. A pleasure to talk to today.

Review 123 (2023-05-15 - Rating: 5)
Just a follow up from my previous review… Scott Drake came out to check on something for me and he did an excellent job! I will never ever use another company.Tyler, Mike, Nicole and the whole crew at Sandhills heating and air did a phenomenal job. They identified the problem and were out here the next day to fix everything. Wouldn’t even think about using another company.

Review 124 (2023-05-22 - Rating: 4)
Our AC went out and it was discovered that the coils had a hole in them, causing all the refrigerant to leak out. The tech who diagnosed the problem was very nice and professional, Jose who came out today to fix it was extremely pleasant and professional. The only issue was it took 2 weeks to get the part in from the manufacturer. Fortunately we only had about 2 days of mid-80s temps. Were crossing our fingers for no more repairs to a unit that is less than 2 years old!!

Review 125 (2024-11-06 - Rating: 5)
Sandhills Heating and Refrigeration tech Tyree did a great job today performing the annual servicing of our two HVAC units and cleaning the electrostatic air scrubbers on each unit. Called when he was on the way, arrived on time for the scheduled appointment and was thorough, efficient, personable, and courteous. Very happy with service from Sandhills Heating And Refrigeration. Thanks Tyree.

Review 126 (2023-05-10 - Rating: 5)
When I called Sandhills Heating and Refrigeration they were responsive and professional. The technician, Mr. Reynold’s, was polite, professional, and informative. I had a bad sensor which he replaced and was finished in less than 20 minutes. The cost I felt was fair.

Review 127 (2024-09-04 - Rating: 5)
Sandhills Heating, Refrigeration and Electrical are the best!!! Labor Day weekend 2024 I was at the beach on Vaca, my son was at house dog and house sitting. Ac went out. I am down at beach. Made numerous calls. Got Sandhills. They took care of the issue, it was something simple, they fixed the issue and charged me very reasonably. Dustin their young tech was incredible. Small world, was at the beach with someone who knew his father. Great young man, great company and they have a customer for life. Got issues, don’t waste your time and money with others, call Sandhills Heating, Refrigeration and Electrical, you will be very glad you did- Dee Harris, Whispering Pines NC! 😄👍

Review 128 (2022-07-07 - Rating: 5)
Excellent, prompt service. They even squeezed me in today, which was quite appreciated during this hot weather and air conditioner not working. Sandhills Heating service person Nelson Mcneill was courteous and explained the issue with my unit thoroughly. I highly recommend them for fast, efficient service. The unit is now working perfectly!

Review 129 (2022-08-11 - Rating: 5)
I have used Sandhills multiple times over the last few weeks. They installed new light fixtures, replaced an old air return grate and performed routine maintenance on my HVAC. Each time the service technician was on time, very friendly and professional. I was given a call when the technicians were on their way so I could be prepared. Excellent company, great service.

Review 130 (2021-11-24 - Rating: 5)
Kaine was very professional, polite and efficient. He did an annual service maintenance on my unit, explaining very clearly in terms a lay person could understand what he was doing and answering all of my questions. I was very pleased with his service and will be happy to recommend him to others.

Review 131 (2023-01-04 - Rating: 5)
George came out to connect a new electric line to our breaker box and moved a breaker to another panel. Great, professional attitude & work. Weve worked with the company before and always been impressed with their responsiveness and work.

Review 132 (2020-10-01 - Rating: 5)
Technician Devin came to our home today and installed a nest thermostat and added an extra vent in our master closet. He did an excellent job. He was on time, extremely professional and knowledgeable about the Nest product he was installing. He took time to explain how to use the thermostat and to make sure we understood how it worked. He also ran the AC unit to make sure the air flow was correct in the closet. I would not hesitate to contact Sandhills heating again. Great company and technician. Thank you.

Review 133 (2024-05-15 - Rating: 5)
Three always does an excellent job with our hvac maintenance checkup. He is very professional and thorough.

Review 134 (2021-12-13 - Rating: 5)
Nelson was awesome with his extensive knowledge of Heating. and Air! He was very polite and respectful. His quality of work ethic is a rare find. If I could give him 10 stars I would. He went over and beyond to explain in detail what he was doing and what services were needed. I highly recommend him, he is a jewel in the heating and air business. I will be a repeat customer.

Review 135 (2021-05-04 - Rating: 5)
I cannot say enough GREAT things about Kaine and Sandhills Heating & Refrigeration. They are kind, courteous, honest, professional and helpful.Kaine serviced our HVAC and cleaned it out beautifully. He was friendly, punctual, hard working, and very knowledeable.It is clear that this company values their customers and it shows in their quality of work and their customer service.They have earned a continual return business from me.- One Very Happy New Customer

Review 136 (2023-08-15 - Rating: 5)
We were really pleased with how quickly our call for service was scheduled. The technician showed up promptly and quickly identified an issue. The repair was scheduled for the very next day. Well done!

Review 137 (2024-09-09 - Rating: 5)
Quick service turn around, great product, and so respectful of time!

Review 138 (2024-05-22 - Rating: 5)
Kaine did a great job. Super personable and knowledgeable and cleaned up well.

Review 139 (2021-01-11 - Rating: 5)
Scott did a Professional review of the issues and made some positivesuggestions. I think one of the biggest issues are the windows and wehave decided to have them all replaced. We have used SHR&E many timesfor new H&A units. They are a great company and I would share them with anyone, what ever they do is outstanding!

Review 140 (2024-06-08 - Rating: 5)
Very professional and kind. Fixed our issue and provided COAs if future issues arise. Highly recommend.

Review 141 (2024-07-11 - Rating: 5)
Justin was quick at figuring out what was wrong and fixed it. He was also very courteous.

Review 142 (2020-10-20 - Rating: 5)
We had Kaine from Sandhills Heating and Refrigeration come out to service our 2 HVAC units. He was thorough and professional and I couldn’t be happier with Kaine or Sandhills. He took the time to explain the age of our units and everything he saw and the work he did. He answered my many questions and genuinely wanted me to understand the units and how we could extend the life of them. We are now customers for life. Kaine is an outstanding employee and I’m so happy we have found this company. Thank you very much!!

Review 143 (2020-12-10 - Rating: 5)
Kaine Jenkins did an outstanding job servicing our heat pumps. He kept us informed of the status of his work and conducted a very thorough outbrief / status of our equipment. He was very knowledgeable of his job as well as very personable and polite. I will ask for him on our next service. Job well done.

Review 144 (2023-07-01 - Rating: 5)
Scott Drake was very friendly , informative a and professional. Was very patient with the woman renting my mothers house. Price is comparable to other companies.

Review 145 (2018-07-05 - Rating: 5)
Lisa and Wendy provided professional and courteous customer service in booking the appointment for HVAC cleaning and inspection. Wayne (cleaning technician) showed up at 8:00 am (was given 8:00-10:00 for time), was professional, courteous, efficient and thorough. He answered my questions. I was very satisfied with my experience today (7/5/18). I highly recommend.But there is more...Lisa and Wendy helped me book with their electrician (Robert) to install a surge protector. We needed to remove my damaged oven and microwave (surge!) and do diagnostics on the electrical (my request before replacing these appliances).Robert, Mike and Johnson (not sure if I got his name right) showed up exactly on time (two for two for this company arriving exactly on time for their appointments - see my other review for today on their A/C cleaning technician) and were very thorough, professional and had great attitudes.The surge protector was installed, the oven and microwave were removed, and I plan on having this crew back to install the new appliances and remove those damaged.I highly recommend this company.

Review 146 (2024-07-15 - Rating: 5)
The technician dispatched to our home was Tyler Smith. He was on-time, courteous, thorough, and professional. We have a very old Trane system that he found in good shape. Tyler recommended one preventative repair after servicing and inspecting our entire system. It was a pleasure to have him working in and around or home. We work from home and Tyler was respectful of or time and tolerated all the help our dog offered in a dutiful, gentle manner. I will recommend Sandhills Heating, Refrigeration & Electrical to anyone needing routine HVAC maintenance.

Review 147 (2017-12-22 - Rating: 5)
I contracted with this company to install a new Bosch heat pump and thermostat for my house. Brad and Mike came to my home on schedule and worked out an invoice, as well as thoroughly explained the warranty and service agreement. The unit was installed exactly as planned. My whole experience with Sandhills Heating and Refrigeration was excellent and all of the workers were extremely competent and professional. The company also handled my rebates with Duke Energy, and although there was one mistake made in the rebate process the company took care of the mistake.I highly recommend Sandhills Heating and want to personally thank Mike for his professionalism and quickness in making sure that I received the service I wanted.

Review 148 (2021-10-26 - Rating: 5)
Nelson is very professional, punctual and polite.He went straight to work, gave me the updates, made sure the thermostat was set and working after he did his job, I paid then he was out the door.Such a courteous employee. Keep it up!And thank you for the air filters. 👍👍

Review 149 (2021-05-28 - Rating: 5)
First, they are a highly professional team. Tyler came to the house as soon as he could get here. The repair was done quickly, accurately, and cost effectively. Tyler knew his business and was very polite.I would NOT hesitate to use this firm. This is my go to firm for business and home HVAC repairs. Brad...you should be proud of your team. They are a highly functioning and successful team.

Review 150 (2020-12-02 - Rating: 5)
Kaine Jenkins was very professional, efficient and courteous. He explained what he was doing and why and performed his work in a timely manner. I was very pleased with his training, knowledge and service. Im a very satisfied customer.

Review 151 (2023-05-10 - Rating: 5)
Can’t say enough about Scott!! He helped my aunt remove a cat from her ductwork when no one else would help. His compassion and willingness to tackle such a weird request personifies this company’s professionalism and customer service!!!

Review 152 (2022-11-28 - Rating: 5)
Holden was on time, so kind and professional, and was quick to explain what he was doing and to get the job done. This company quoted us a fair price and everyone I interacted with was very helpful!

Review 153 (2024-11-09 - Rating: 5)
Jessie, did a great job and very professional. He serviced our air conditioning quickly.

Review 154 (2023-05-10 - Rating: 5)
My AC unit was not working. I called Carolina Air I was given an estimate of 1942. The break down of the charge was $600 for 30FT TSTAT WIRE, $950 for 2 NEST GEN 3 BLACK INSTALLED, $195 for CAPACITOR UNDER 60MFD, and $199 for SERVICE.I called SANDHILLS HEATING, REFRIGERATION & ELECTRICAL. They send a technician within 24H. My AC was fixed by Holden Reynolds within 30 min. Turned out I had a bad fuse and wiring issues. Total cost of repairs was less than $200.Holden Reynolds did a great job. He was professional and competent in is job. I would recommend Holden Reynolds and SANDHILLS HEATING, REFRIGERATION & ELECTRICAL for any AC work.

Review 155 (2021-05-04 - Rating: 5)
Service professional was very courteous and efficient. He identified and solved the problem, recommended I have an electrician come check wiring, and provided a clear explanation of the potential wiring problem to the electrician on the phone. Definitely cares about the customers he serves! Im keeping this company on speeddial for their excellent service and outstanding customer relations attitude!

Review 156 (2021-12-10 - Rating: 5)
Our service person, Devin Dixon, was on time and professional. He diagnosed the problem quickly. The repair was just as quick. He also spent time making sure the thermostat was on the proper settings, and explained it all to me. Excellent work.

Review 157 (2023-05-11 - Rating: 5)
Sandhills is very professional and provides excellent service. Technicians are courteous and straight to the point. Holden sets the example and is what you expect from a outstanding company. Thank you

Review 158 (2019-05-10 - Rating: 5)
The customer service at this company is top notch. Wendy went out of her way to make sure that the issue with our system was diagnosed and back up and running as quickly as possible. After dealing with the original heating and air company out of Fayetteville that installed this system this was a welcome change. The service technicians (Scott and Charles) were great as well and worked diligently to repair / service the system and respected our home during the process. I feel that the service costs were fair compared to other estimates that I received.

Review 159 (2020-12-07 - Rating: 5)
Kaine Jenkins was a very polite, professional, and respectful technician. He gave an excellent overview of the services performed for our biannual maintenance check and was very conscientious about wearing a mask. Due to concerns about COVID-19, we asked that he leave extra air filters instead of installing them and was very understanding. Overall, we have been very impressed with Sandhills Heating.

Review 160 (2021-06-11 - Rating: 5)
Devon was pleasant and didnt mind answering questions. He troubleshot an issue with the outside system after multiple power outages the day before. He quickly found a GFI that had tripped but the fuse box didnt trip. Once power was restored he ensured the condensate pump was working properly. Devon took the time to run me through the paces so I am ready the next time this happens. Good guy. Devon mentioned the great condition of our outside system and I said Kane (sp?) had gone above and beyond during our seasonal maintenance a few months ago. Kane, without me asking, removed the fan guard and removed all of the debris from around the motor and fan. Kane was also very pleasant and professional and he made a special trip a few days later to ensure we got our air filters. Great employees at Sandhills Heating, Refrigeration & Electrical. Also, hi to Scott. Scott knows his stuff :-)

Review 161 (2024-09-26 - Rating: 5)
Jonathan R did a wonderful job on our hug/ cooling system. He is very knowledgeable, friendly and did an excellent job! Very professional technician thanks!

Review 162 (2023-12-01 - Rating: 5)
Prompt and efficient service and an all around great experience. In a time where good customer service and strong work ethic are often hard to come by, this company excels.

Review 163 (2022-01-21 - Rating: 5)
Scott Drake arrived promptly and on time. He is very knowledgeable and professional. He diagnosed the problems with my humidifiers and also installed two digital thermostats for me. He works very diligently and wastes no time getting the job done.

Review 164 (2019-03-06 - Rating: 5)
Me and my husband are so happy that we decided to do business with Sandhills. They are professional and very knowledgeable with what they do. Mike came out and answered all of our questions and concerns and kept us updated throughout the entire process. The 2 gentlemen that installed our system were very kind and knowledgeable too. Cant leave out the office staff. They are nice, polite and on top of things!! Over all Sandhills went far and beyond to help us out in anyway possible. We highly recommend Sandhills services to each and everyone. So please contact them for all of your HVAC.. Refrigeration and Electrical needs. If your ever in need of a Honest, Reliable and Affordable company. Thank you Sandhills and extended staff for everything !!! The Bowden’s ❤️

Review 165 (2017-12-07 - Rating: 5)
Furnace went out 3 days before Thanksgiving. Got estimates from 3 Heating & Air companies. Not only was the price from Sandhills competitive, they were able to install the next day when the other companies would take a week or more and cold air was coming. The crew doing the installation were polite, professional and cleaned up after themselves. All our questions were answered and any issues we had were addressed immediately. Great communication with a friendly demeanor. My husband and I highly recommend Sandhills Heating & Air! True professionals.

Review 166 (2022-10-19 - Rating: 5)
Excellent service by Kaine, the technician. He arrived on time and was very professional. He serviced the air handler and outside unit and replaced a capacitor that had a damaged connector.

Review 167 (2024-07-18 - Rating: 5)
Kaine Jenkins did a great job servicing the hvac system.

Review 168 (2021-09-09 - Rating: 5)
Prompt service. Technician, Scott Drake, did our repair. He was knowledgeable as well as professional. He answered our questions, quoted us the price, and made the repair in timely manner. Gave service advice for future issues related to this repair. Great service

Review 169 (2018-04-15 - Rating: 5)
Sandhills heating showed up on time with a full crew. In minutes they were at work outside taking the old unit apart. By Noon the entire upstairs unit was removed. Best part, several tarps where put down to protect our floors. By 3:30 the unit was installed and at 4pm Scott was testing and then showing us how to operate the control. It was a simple process and great price for the unit. Now about the sales, Mike came to my house and completed an inspection of what we would need, he ran some tests to insure proper size and we talked about what to expect and price. Mike was helpful and kept in touch, coaching us with each step through the process. You cannot go wrong with this company for installation.

Review 170 (2024-12-01 - Rating: 5)
Scott Drake was awesome, efficient and helpful!!

Review 171 (2023-03-01 - Rating: 5)
Thank you for the kind reception I received when calling the office and for the work performed by Nelson McNeil. I also appreciated the prompt response and kindness when Scott Drake did some follow-up work. All in all the customer service was top notch!

Review 172 (2021-08-01 - Rating: 5)
Scott Drake was fast getting here and worked quickly to fix our broken A/C. He then took the time to show me where my drain lines were and how to maintain our systems. Very transparent with pricing and billing. Would definitely recommend.

Review 173 (2021-06-24 - Rating: 5)
Kane is Professionalism, Punctuality, Quality, honest and respectfulKaine did a wonderful job on our maintenance. Johnny on the Spot time wise and very clean and professional. Nice to have a tech come to the house and not smell of smoke.

Review 174 (2024-06-25 - Rating: 5)
Jonathon was very knowledgeable and courteous. Knew his job and could answer questions

Review 175 (2021-01-07 - Rating: 5)
Within two hours of scheduling an appointment Mr. Scott Drake was at my house. He was very polite and professional. He explained to me what caused my heating unit to go out and answered all my questions. I would highly recommend him.

Review 176 (2021-05-19 - Rating: 5)
Sandhills Heating & Air have been maintaining our Trane system for over two years. Very professional and they give the system a thorough inspection every six months. Always on time. Tech is very informative as to what he did and any possible problems that he found.

Review 177 (2024-08-02 - Rating: 5)
Sandhills Heating, Refrigeration, & Electrical fit us in same-day for an emergency A/C repair. Jessie arrived early, discerned the issue within ten minutes, and applied the replacement part within another ten minutes. The prices are fair and the team is professional. Highly recommended.

Review 178 (2021-04-01 - Rating: 5)
When I initially called to tell them my issue they asked a lot of questions to really understand the issue to be able to send the best person for the job. They were on time and very professional. The technician (Devin Dixon) stayed for hours to diagnose and fix the issue. He went above and beyond! I definitely recommend this company based on my experience.

Review 179 (2022-10-24 - Rating: 5)
Very professional and efficient -- had them out to fix an electrical problem -- everyone (office, technician) were friendly and explained everything. Highly recommend them!Had George out again today --- very professional and well mannered...and did a great job!!

Review 180 (2024-12-05 - Rating: 4)
Dustin was very kind and explained things well to someone who knows nothing about a heat pump unit.

Review 181 (2024-05-16 - Rating: 5)
Scott helped get our very old AC back up and running without leaking, which we appreciate very much!

Review 182 (2023-01-16 - Rating: 5)
Holden was awesome! have had issues ever since the vandals shot up the Moore County sub station; Holden arrived early, proceeded to trouble shoot the system, found the issue, corrected it and installed a surge protector for us (lots of lightening strikes in Pinewild!)...he was very professional, knowledgeable and friendly...wouldnt think of calling anyone else, simply the best!

Review 183 (2021-12-04 - Rating: 4)
Nelson did a highly professional job. He was very pleasant, informative, and in our opinion did an outstanding and thorough check! Thank you Sandhills, for the well trained people you send to our home!

Review 184 (2022-02-21 - Rating: 5)
Tyler and the whole Sandhills team were professional and courteous. I received excellent information and given sound options about how to service our system. Great job!

Review 185 (2023-10-26 - Rating: 5)
This the 2nd time I got Tyree as a tech and he showed up right on time, was very professional and had an answer for every question I had. Highly recommend Sandhills for any hvac need !

Review 186 (2024-09-18 - Rating: 5)
Best experience from my initial phone call to the actual service. Everyone was so professional and kind. Highly recommend thank you.

Review 187 (2021-01-02 - Rating: 5)
Jose was so very professional and knowledgeable, and when I had a particularly difficult issue with my heating and air unit he immediately called in a senior advisor. He seemed to leave no stone unturned to find the problem. I was most impressed. Will never call another company!

Review 188 (2025-01-06 - Rating: 5)
Great job back up and now warm

Review 189 (2022-06-16 - Rating: 5)
Scott Drake saved me from myself and my negligence. He was professional, knowledgable and fabulous. As a follow up, Tyler Smith came to clean the system. He was attentive and professional, anxious to answer my questions and thoughtful. Thank you!

Review 190 (2021-07-02 - Rating: 5)
Mike and Josh did a great job replacing our 18 year old heat pump. They were informative, helpful, and prompt. I only missed about 30 minutes of work. Thank you very much!

Review 191 (2024-07-25 - Rating: 5)
Dustin was really great, on time and respectful. Much appreciated.

Review 192 (2022-04-06 - Rating: 5)
I like that I got a text & phone call when the technician (Tyler Smith) was on his way. The technicians, and administrative staff at the office were all very friendly but professional. I highly recommend Sandhills to anyone needing repairs or maintenance.

Review 193 (2021-06-12 - Rating: 5)
Of course my AC decided to not work on a Friday afternoon. I called the office expecting to make an appointment for the following Monday. Much to my surprise, I was offered an appointment late that afternoon! Devin quickly diagnosed my problem, installed the part and had my dogs back in their much cooler room in no time! Efficient and professional. Max and Sif say Thank you Devin and Sandhills Heating and Air!

Review 194 (2024-10-07 - Rating: 5)
Kaine was very courteous and professional, he did a great job. Thanks!

Review 195 (2024-10-22 - Rating: 5)
We were very pleased with the work that Sandhills Heating, Refrigeration and Electrical Technician, Tyree Graham-Jackson, performed at our home.

Review 196 (2020-11-02 - Rating: 5)
Kaine was very polite and professional. He took the time to review what he was going to do, he did it, then reviewed what he did. He seemed engaged in his work and doing a good job. Wish more workers were like him.