Blaze Heating, Cooling, Plumbing and Electric (Comfort Master AC)

Photo of Blaze Heating, Cooling, Plumbing and Electric (Comfort Master AC)

Located in Zebulon, North Carolina

Address: 500 E Gannon Ave, Zebulon, NC 27597, United States

Phone: +1 919-355-4099

Rating: 4.8

Services

  • Identifies as women-owned
  • Online estimates
  • On-site services
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrician
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-09 - Rating: 5)

    This review is for Derick Foster and Rob Privette with the Blaze HVAC electrical and plumbing. I was very satisfied with the electrical services they provided. Both men were competent and courteous. Derrick gave me the initial quote and started the overall job. He told me why he recommended the additional services that we set up. Everything they installed is working as it should and I would ask for either Derick or Rob to provide services at our house again as may be needed. Photos show the bright new LED lights Derick and Rob installed in our garage, just part of the work done.

  • Review 2 (2024-12-24 - Rating: 5)

    James was wonderful! He had to come out to a clients house on the holiday. He didnā€™t rush the process at all, and took time to explain everything I needed to know! I will definitely be requesting him for services calls. He deserves more than a 5 star review

  • Review 3 (2024-08-26 - Rating: 5)

    Absolutely pleased with this team of motivated specialists. Communication between this company and customer is 100%. From start to finish I was pleased with the professionalism they offerd. I highly recommend them, they will handle everything avaliable for us from here on out.Ashley whitleyService Manager / Yardpro sales and serviceTarboro N.C.

  • Review 4 (2025-01-04 - Rating: 5)

    Very impressed at how quickly our technician Holden arrived at our home after our call. Holden was thorough and knowledgeable, he not only fixed our problem, but explained to us how our system works and made suggestions to keep everything running efficiently. We feel very confident with Blaze and the technicians are top notch!

  • Review 5 (2024-11-07 - Rating: 5)

    Too many good things from this experience to remember them all. First, John is a professional and a nice guy. Shortly after buying our 2004 house we discovered our breaker box needed to be replaced. I thought it was going to be a big job and an expensive one. Not only did we get a discount but John coordinated the permit and the electrical shutoff quickly and the job was completed the next morning. The job went just like he said, and he figured out how and where to secure the grounding rods after discovering solid rock under the ground. Great guy, superb service! And I recommend looking into their Shield Membership Plan because it covers everything imaginable in our home and itā€™s affordable. Iā€™m glad I called Blaze.

  • Review 6 (2024-10-02 - Rating: 5)

    Hayden was friendly, arrived on time, used shoe covers. He is very detail oriented. He listened to our description of what we had experienced with our AC. He took photos of everything before and after. Very observant. He explained the monthly service plan very well. He was very straight-forward with what repairs needed to be done and the cost. Appeared to enjoy his work. Overall, we had an excellent experience with Blaze and would highly recommend.

  • Review 7 (2024-12-10 - Rating: 5)

    Jon and Jesse were out at our house all day and when the problem reoccurred because there was a secondary clog they were very quick to come back out and address it. We have blue sky doing the water mitigation and both them and blaze have been very quick to help us. My husband works in the insurance industry and knows what is normal pricing. I know some prices can seem high but honestly Blazes pricing is average pricing. Not overpriced I know if you donā€™t know what these prices are it can look like a lot. Itā€™s worth it for the fast reaction and professionalism.

  • Review 8 (2025-01-02 - Rating: 5)

    Working with Rob was very easy and professional. Ensure that our electrical issues were resolved. Will be working again with you in the near future to finish up the rest of our issues. Thanks Job Well Done Robert Judd

  • Review 9 (2024-08-23 - Rating: 5)

    The installation team was amazing! They worked extremely hard all day and well into the evening to finish the job and make sure everything was perfect. The senior person was especially knowledgeable, thorough, carefully explained the system, answered all questions, and made sure my home was protected from dust and debris. Very highly recommend this team!Zack was professional, well informed, and personable. He carefully explained the situation with my existing air conditioning unit and patiently reviewed several options for the way forward, answered every question thoughtfully, and I never felt pressured toward a decision I was not comfortable with. Highly recommend!

  • Review 10 (2024-08-05 - Rating: 5)

    Charlie and his team arrived promptly to replace my old AC unit. They installed the unit, cleaned up all the excess waste, stayed on the premises until the unit started cooling. They checked in periodically to let me know what was going on which was helpful.

  • Review 11 (2024-12-31 - Rating: 5)

    Derick F. was friendly, knowledgeable, and super thorough during our electrical inspection today! We also had a plumbing inspection last week by Jesse S., who did a great job at explaining all of our options to us.

  • Review 12 (2024-10-15 - Rating: 5)

    We experienced a partial power outage in our new home of 14 months. We were asked by the builder to contact the power company. The power company was extremely helpful and after their analysis explained it was not a power supply issue. We contacted Blaze Electric and received AMAZING customer service. Within 2 hours of our call an electrician was on the way. Travis Keith arrived and through his extensive diagnostics identified our problem. Weā€™re so thankful for Travis our issue was immediately fixed. I would highly recommend Blaze Electric if youā€™re searching for exceptional customer service.

  • Review 13 (2024-10-02 - Rating: 5)

    We had to get our water heater replaced. Customer service from the company was excellent. Our technician J. did a wonderful job. He was very professional and courteous. He explained to us more about water heaters than any of our past technicians. He came back out as promised and addressed all of our concerns. I would definitely recommend them in the future, and we wish the company well in all of its endeavors.

  • Review 14 (2024-10-02 - Rating: 5)

    Wow - BLAZE was collaboratively amazing! They were helpful, kind and knowledgeable and were able to come out and help us with our electrical immediately following the hurricane. Derek came out and was beyond helpful. He valued me as a customer and cares about the safety of my family and me. 15/10 will always recommend this company to anyone in need of any of the services they provide. Thanks for being so wonderful, BLAZE!!

  • Review 15 (2024-12-16 - Rating: 5)

    Hands down the best experience weā€™ve EVER had with an Electrician! We had the pleasure of having Derick F. solve our electrical problemā€¦and on a Sunday. He was on time, called us while in route, kept us informed every step of the way during the repair, and offered great suggestions towards future improvements! This guy was a magician that solved a problem that has existed for more than 10 years!!! Words cannot even begin to describe how knowledgeable he is and how thankful we are!!! We HIGHLY recommend him!!!!

  • Review 16 (2024-11-23 - Rating: 5)

    Jon was amazing! He came to the house and looked at our plumbing to give us options on repairs we should consider now or in the future. He was honest, polite and very knowledgeable about our options. For now we had the immediate repairs done that we had originally requested. However we have information for our future needs. Thanks so much, Jon!

  • Review 17 (2024-12-03 - Rating: 5)

    Amazing! The customer service was superb from start to finish. She was able to accommodate me at the last minute due to the need for medical equipment. The intake was easy and the technician was literally the best. Rob was very patient and troubleshooting each step. I would definitely return and recommend their services! I have zero complaints!

  • Review 18 (2024-11-03 - Rating: 5)

    It was the first time we used Blaze services. The staff was extremely polite and efficient, getting us an appointment the following day. They called in advance to see that the time would work. The electrician called in advance of arriving, was extremely friendly and professional. He fixed our issue within a half hour and there was no charge. We enrolled in their bi-annual service program which we feel is a very reasonable cost.

  • Review 19 (2024-10-10 - Rating: 5)

    Electrician Derick Foster was awesome. He came in and took his time to examine every possible thing that needed repairs. Unlike others that would just come in and flick a light switch! He was also very helpful with explaining things that I possibly didnt know anything about. I highly recommend this company(although I just referred him as well for service).. My husband and I are very pleased!! Keep up the great work Derick!

  • Review 20 (2024-11-16 - Rating: 5)

    Josiah did a great job explaining pricing, warranty and membership information! Blaze has earned a new loyal customer!Edit on 11/16/2024After the last visit we had from a tech, we purchased new thermostats which we incorrectly installed ourselves šŸ˜… Luckily we had the super friendly, helpful technician named Hayden C. come to our home today and fix what was incorrect. He did an outstanding job correcting the issue and further educating us on the numerous services offered by Blaze when you have their membership. The membership is 100% worth it for our family and we will continue using Blaze for any heating/cooling + plumbing and electrical issues we encounter. Thanks again for your help! šŸ™Œ

  • Review 21 (2024-09-17 - Rating: 5)

    5 stars isnā€™t enough to describe our experience with Blaze and our technician Rob! We were experiencing major issues with our units due to them previously being installed incorrectly by another contractor and within an hour of calling Blaze, Rob arrived to save the day. He spent hours working diligently to get our two units back working correctly and educating us on the issue. Weā€™re super appreciative of Rob and all of his hard work!

  • Review 22 (2024-11-05 - Rating: 5)

    John did a great job, very courteous and timely. He gets 5 stars! Price gets 2 stars, was more than what was expected. $575 to run 5 ft of wire and conduit and install 1 electrical outlet under the sink. Was on site for 1.5 hrs. Thank you

  • Review 23 (2024-11-01 - Rating: 5)

    We have had several visits from the kind and helpful people at Blaze these last couple weeks. While doing a fall inspection of our HVAC units Blaze noted a problem, they order the parts, they install the parts and things are working well now and the good news is it was all in the warranty. All the technicians that came out to work were very competent , professional, friendly, and patient with our many questions. About the same time we experienced a plumbing issue, and once again the technicians from the Plumbing arm of Blaze were also very competent helpful, professional, and answered our many questions. We are very pleased with the work. Blaze has done here at our house..

  • Review 24 (2024-10-04 - Rating: 5)

    Zach was very knowledgeable and explained everything in a way that answered all of my questions. Teo and Jun were extremely hard workers and also new every aspect of the installation process. Everyone made the whole experience flow seamlessly. Zach also stopped by during the installation, which Im sure he didnt have to do. I would 100% recommend Blaze heating and cooling. Blaze also has a warranty on all of there install work. Great Experience! Thanks to everyone for all your hard work!

  • Review 25 (2025-01-07 - Rating: 5)

    Jon from Blaze Plumbing was prompt and professional. Our appointment was made the same day we called which was a huge success for us. I would not hesitate to call Blaze again and I would be thrilled to have Jon again as my service tech.

  • Review 26 (2024-11-08 - Rating: 5)

    Really appreciated the time John took to review our Generic options and answer all my questions. Additionally, I met with Derrick to discuss several electrical concerns, such as the need to upgrade our service panel. Our Blaze service membership includes a free electrical review and Derrick couldnā€™t have been more thorough. Of course, not all the items identified are high priority so we may tackle those down the road. Both gentlemen were personable and knowledgeable.

  • Review 27 (2024-12-10 - Rating: 5)

    Our technician, Hayden Crawford, was amazing. He was thorough in figuring out what the problem is, and explained all of what needed to be fixed/replaced and why. He was friendly and engaging and made the service call go as smooth as possible. He represented Blaze very well. We could not have been more pleased!

  • Review 28 (2024-11-11 - Rating: 5)

    Holden has been out a couple of times to our house for repairs and maintenance. Heā€™s always very polite, professional, and helps make sure our pets donā€™t get out the front door.Heā€™s always been very transparent when presenting options and identifying things that are must have vs. nice to have. Great work all around!

  • Review 29 (2024-11-19 - Rating: 5)

    Highly recommend Blaze! I have an older house I bought almost 4 years ago. It passed inspection. I work at home and my electric went out in my office and an outlet was melting in the next room. I shut my breaker off and searched for an electrician. I called Blaze and they answered right away. They set up to come out. I cant sing enough praises for Kyair Nguyen. He came out. Found out what the issues was. Went through all my options. I picked the financing and got approved. That was on a Friday. He got me setup to be okay for the weekend and was right back out on Monday with everything and fixed all my issues. I now feel safe in my home with my child. I will continue to use them with future needs. I did the membership plan which I highly recommend you get if you use them.

  • Review 30 (2024-10-31 - Rating: 5)

    Blaze was fast to respond to my call for a plumber to assess my problem. Service technician - Jon Ryckman- was at my house within 2 hours of the call. Jon was courteous, professional and took the time to listen then assess the issue. He was honest, providing options for service without being pushy. I would definitely ask for him when future plumbing needs arise. The female answering the call was easy to talk with, listened closely and explained next steps.

  • Review 31 (2025-01-04 - Rating: 5)

    Derick Foster was a great help in identifying some of our electric-related deficiencies and was able to schedule a time to address those issues just a few days later. Rest assured, with him you are in good hands.

  • Review 32 (2024-09-25 - Rating: 5)

    The technician Jon was my primary contact and did an amazing job diagnosing and fixing a leak in my waterline. He did an impressive job explaining the issue and responding to all of my questions and concerns. Jon is the ideal person to serve in a customer facing role and his knowledge, candor and demeanor were certainly selling points in selecting Blaze versus the other companies that quoted the job

  • Review 33 (2024-11-25 - Rating: 5)

    Travis did an outstanding and thorough job in providing our bi-annual service on our HVAC system. He was extremely informative in explaining the health of our units. We had Blaze service in Wilmington, and will be continuing their services in Raleigh.

  • Review 34 (2024-11-23 - Rating: 5)

    Derick Foster- He is amazing!! So through. He is very professional. Takes his time explaining what needs to be done. I will be spreading his name around to all family and co-workers. Thank you Derick Foster. Richard Moore/ Shevene Moore Bryant

  • Review 35 (2024-11-13 - Rating: 5)

    Our repair man, Derek Foster, came out quickly after we had requested the service. He was pleasant, polite, professional., and knowledgeable. If we needed service again, we would not hesitate to use Blaze.

  • Review 36 (2025-01-08 - Rating: 5)

    We had the pleasure of working with Zack today. Zack arrived on time for our routine maintenance. He did a great job explaining his service report.

  • Review 37 (2024-12-12 - Rating: 5)

    Holden was awesome! Holden answered all my questions and concerns. I look forward to Holden completing this project.Thanks muchAgain, Holden was awesome! Its nice and toasty now. If I have any future heat/cooling issues I will be calling Blaze Heating, Cooling, Plumbing and Electric (Comfort Master AC) Specifically for Holden. Project completed:)

  • Review 38 (2024-10-11 - Rating: 5)

    If you are indecisive as to which company to choose for the maintenance of your home, I would like to personally recommend BLAZE.For all of your heating, cooling, electrical and plumbing needs; this company will provide the services you need. You will be so pleased with their work around your home.We were in need of electrical repairs and they sent one of their best electricians out-Kyair Nguyen. He was extremely knowledgeable, informative and worked in a timely manner with our request.Thank you BLAZE for taking care of us!

  • Review 39 (2024-12-16 - Rating: 5)

    Derick was extremely knowledgeable, polite, and thorough. I was so pleased with his service that I signed up for the Shield Membership Plan as well. I absolutely give him my highest recommendation!

  • Review 40 (2024-08-21 - Rating: 4)

    Excellent customer service from the technicians!!! The are very knowledgeable and patiently explains the issues. I have had a recurring issue with a new unit I had installed just over 18 ago by a company that was recently bought out by a Blaze, and so far Blaze has been great about honoring the terms of the previous companyā€™s warranty. The only issue Iā€™ve had with Blaze has been around scheduling service visits, which has since improved. As of recent though Blaze has been reluctant to commit to a timeframe for their service visits, which does pose a challenge when trying to plan your day/week.

  • Review 41 (2025-01-05 - Rating: 5)

    We had plumbing work done by Blazeā€™s technician Joseph Stokes. He was great! Knowledgeable, professional and very polite.

  • Review 42 (2024-11-25 - Rating: 5)

    James did a great job repairing our shower head and flange pipe. Personally, he was very pleasant and polite. Weā€™ve been happy with Blaze in previous electrical work theyā€™ve done for us. Now we can add their plumbing work to our list of recommended services.

  • Review 43 (2024-10-23 - Rating: 5)

    Holden did a fantastic job with our system. We had just gotten back from a long trip driving from Maine and he was sooooo considerate ,he took care of everything and made some very good suggestions. Hope to set up a time in the future for him to come back and do the service that we need thank you very much šŸ˜Š

  • Review 44 (2024-09-20 - Rating: 5)

    Travis Keith and Derek Foster, personable and intelligent both, solved and fixed the complex garage circuit problem for which they were originally called. Beyond that, as one was finishing up, the other offered to help with any issues and was able to solve some safety concerts in the house. Good guys, good company, highly recommended.John

  • Review 45 (2024-11-08 - Rating: 5)

    John was prompt, professional, courteous and very good at his job. Im glad my issue was an easy fix. I would definitely call Blaze back if I have any other electrical issues

  • Review 46 (2024-12-16 - Rating: 5)

    Derrick did a great job, very knowledgeable and pleasant to work with. He took his time and got everything fixed as expected. I would recommend him for any electrical services.

  • Review 47 (2024-11-14 - Rating: 5)

    Joe and his other worker went well above my expectations. Their plumbing supplier messed up the order, from the start. He would have to go back and forth to get the parts that they needed. He and his coworker worked thru the whole afternoon until is was dark. The biggest issue was with the tech company calls being on hold what seems like forever. They got the water heater up and running, they finished for the night and came back the next day to complete the installation of the recirculating lines under the house. Highly recommend this company

  • Review 48 (2024-08-06 - Rating: 5)

    I am extremely satisfied with the service from Blaze. They dispatched service quickly. The tech, Daniel H. , did a fantastic service call. He spent the time to review the complete system. Found out what was wrong and did the repair the same day. He was courteous and detailed in his explanation of what needed to be done. Looks like we are new Blaze customers. Thank you again Blaze.

  • Review 49 (2024-10-30 - Rating: 5)

    Holden came at the prescribed time, was very courteous, efficient, knowledgeable, and explained everything to me and made some recommendations for us to consider at a later time. It was a great experience for us and hopefully he will be the GUY to come to our house next time! Great Technician!

  • Review 50 (2024-11-09 - Rating: 5)

    The service provided by my technician was exceptional. He arrived promptly at the time he said he would and was done quickly. I would definitely recommend Blazeā€™s service.Thank you for providing excellent customer service!

  • Review 51 (2024-09-01 - Rating: 5)

    I called the Saturday of Labor Day weekend and they had such a quick response. Their technician Rob arrived within an hour and handled an old wiring issue of my home. He was also helpful in providing information on future plans to upgrade my electrical panel. Blaze was responsive, helpful, and thorough. Id definitely use Blaze again!

  • Review 52 (2024-12-31 - Rating: 5)

    Derrick Foster and Rob Privette are knowledgeable, make things easy to understand, personable, and are quick and efficient. Definitely want them next time. Worth the membership.

  • Review 53 (2024-12-15 - Rating: 5)

    Hi, Rob did a great job of identifying my electrical issue and getting it fixed fast. He kindly worked around the clutter in my garage and came out quick too. Will use them again!

  • Review 54 (2024-12-04 - Rating: 5)

    Holden was great today! Took the time needed on an older unit rather than cutting corners, and gave us great information with a premium on safety even if not what any of us expected. Really appreciate his diligence, especially in the cold weather and late in the day!

  • Review 55 (2024-10-24 - Rating: 5)

    My tech name was Robert P. He was amazing and wanted to make sure that whatever it takes he was going to fix our problem. He was able to offer some solutions and he went right to work. We are thankful for his professionalism and hard work.

  • Review 56 (2024-09-18 - Rating: 5)

    I have used Comfort Master AC since 2022 when I bought my house in Chocowinity, NC. I have always received the best service from this company, but today was especially amazing.I was injured in a car accident last week. As luck would have it, one of my AC units stopped working two days later. I called Comfort Master and left a message.Stephen called and diagnosed the problem over the phone. He came to my house to take care of repairs. I had a lot of things to move to get access to the unit, and he wouldnt let me do any of the work. He insisted on moving everything for me, and urged me to go get off my feet and take it easy. He then confirmed that his diagnosis was correct, fixed everything, and left without me ever having to get off the sofa. Such a nice guy with such compassion.This is why I use Comfort Master.

  • Review 57 (2024-08-24 - Rating: 5)

    Derick was extremely thorough as he reviewed our home electrical system pointing out a few things that needed updated. He also recommended we put surge protection on our electric panels since we had taken a lightning strike to protect our home. He was very professional and knowledgeable. I would recommend this review to all homeowners!

  • Review 58 (2024-11-20 - Rating: 5)

    Great service all around. On time, quick, efficient, clean and great work! Kyair was great with the needed electric work. Charlie, Teo and Josh did a fantastic job with the new HVAC system and passing inspection!

  • Review 59 (2024-11-08 - Rating: 5)

    Derick and and Kyair did a great job. They were able to to get the work done the next day and get power back on as soon as possible. The service was amazing and I couldnt be happier.

  • Review 60 (2024-07-23 - Rating: 5)

    Steve came this morning early July 23. He was very professional and answered all our questions in a way we could understand. He pointed out any deficiencies and gave us options to cure. Although his report was, we are in good shape as far as our electricial system is concerned, he was also able to recommend how to make it safer. His manner was at all times respectful and he gave us a detailed report as well as emailed his recommendations. Steve truly deserves the maximum stars rating.Thank you Blaze.

  • Review 61 (2024-09-02 - Rating: 5)

    Your service is very good and your people are excellent. However this last appointment was for routine service that should have been performed several months earlier. The original appointment was canceled as you had other pressing service needs and for the rescheduled appointment no one showed up or called to cancel or reschedule.So the 3rd time was a charm.

  • Review 62 (2024-10-23 - Rating: 5)

    Prompt, excellent work. Good customer service. I hired Blaze for a plumbing job. I called and they fit me in same day. Price was reasonable for the work involved.

  • Review 63 (2024-10-31 - Rating: 5)

    Technician arrived on time and was professional and polite. He also explained the things he was checking out on my furnace and answered all my questions. He did a good job.

  • Review 64 (2024-11-07 - Rating: 5)

    Hayden was very kind, friendly, and quick! Maintenance on our system went very smoothly and he helped show me which filter to get and how to install it. Couldnt be happier

  • Review 65 (2024-11-07 - Rating: 5)

    Derick was awesome! He conducted a very thorough assessment of power requirements as part of annual electrical check of home. Shared areas where may have some limits downstream and was very forthcoming as far as options available. Great experience end to end!

  • Review 66 (2024-12-03 - Rating: 5)

    People make a difference to a company. Blaze was just the result of an internet search but when John showed up he introduced me to various options and his companies annual program in a way that didnā€™t make me feel pressured and made me glad I had found them. Then he got to work and quickly got things done.Just had my first HVAC maintenance on the annual plan I purchased on Blazes last visit and I could not be happier. Hayden did so much more to my HVAC than Iā€™ve seen done before. It all checked out good but knowing it has been thoroughly checked out is great.Just finished the plumbing check. Jessie did a very thorough job and gave me an all clear. He did point out a few things like wobbly toilets and we discussed my 17 year old tankless water heater.Since the holidays are coming and I have a track record of floods and broken down water heaters I did decide to get a new one. Really happy with everything.Update after getting a new recirculating tankless installed. I am very happy with the Rinnai rxp 199in they picked out for me. I was disappointed at being unable to get a call back from the installer after leaving two requests after the installation but life can be busy.Update after my first electrical maintenance visit. It was nice to get the electrical system checked out and get some options on getting my Smoke detectors updated. Turns out they were from 2007 so long over due for replacement.

  • Review 67 (2024-09-30 - Rating: 5)

    Hayden was very knowledgeable and informative. We talked about the benefits of becoming a regular client and got me signed up. He made sure I understood everything and even showed it to me. Great assess to the company.

  • Review 68 (2024-08-21 - Rating: 5)

    Joseph was on time, pleasant, professional and very thorough. He explained what he discovered during the inspection and what could and should be done to remedy each issue. He did a fantastic job addressing everything and cleaning up after the job was completed.

  • Review 69 (2024-11-29 - Rating: 5)

    Kyair was very professional and knowledgeable. He fixed our issues quickly and gave us thorough estimates on other work we may need in the future!

  • Review 70 (2025-01-09 - Rating: 5)

    Aaron was great. Took time to take pics and show to me explaining what they were and what my unit needed. Cant say I enjoyed the price, but thats just part of home ownership.

  • Review 71 (2024-10-25 - Rating: 4)

    Ive been mostly happy with the service provided to me by Blaze. The technicians have all been very pleasant, and most of them are willing to answer my barrage of questions.Im editing my review from 5 stars down to 4, however, due to one visit that resulted in the technician putting too much refrigerant in our AC unit, resulting in a need for an additional visit. This fix was under their warranty, but I still made it clear that I thought compensation in the form of a reimbursement on the 2 pounds of extra refrigerant that I paid for was necessary. I did receive this reimbursement, but only after continued persistence. I believe that a 5-star business would have been more willing to make things right with one of their subscription-based members.

  • Review 72 (2024-08-25 - Rating: 5)

    They came to replace my hot water heater. They did a great job. The installation was quick & efficient. They made sure it was working before they left, & cleaned up afterwards. Iā€™m very happy with my experience with Blaze & would choose them again. Iā€™m recommending them from now on.

  • Review 73 (2024-10-17 - Rating: 5)

    Holden from Blaze air came over today to inspect my unit. He was kind and professional, working very hard to figure out what was wrong with the unit. I didnt even know there was an issue until he discovered it. Showed up on time and communicated properly. I appreciated the service provided today.

  • Review 74 (2024-07-27 - Rating: 5)

    Thank you. The tech, Brian, was awesome. Give that man a raise! He done a great job repairing our shower. His work was clean and professional and done in a timely manner. I would recommend blaze to anyone looking for plumbing repairs, especially an urgent case such as ours. Ill be needing more plumbing work done in the very near future and yall will be my first call. Thank you again!

  • Review 75 (2024-10-21 - Rating: 5)

    Your tech Holden is a very nice and respectful young man. He is very knowledgable and easily informed us what needed to be done. It was a pleasure to have him on our home.

  • Review 76 (2024-11-11 - Rating: 5)

    Had Mr Brian from Blaze Heating and Cooling come out today and they did some plumbing work. Very professional, curious, job well done. Glad after reading on Google the other reviews I chose them. When in need l will call them again. I hate to do this but Im having problems receiving my before and after photos of their work. Plus my paid, itemized receipt. I have tried several times with different people about this and no response. Only negitive thing I find with this business.Thank youWayne R

  • Review 77 (2024-09-15 - Rating: 5)

    Do yall provide a concierge service? If so, Id like to request Travis Bunch be our dedicated service provider.We had a really good experience with Travis. He was easy to work with, answered all our questions, and advised us from a knowledgeable standpoint. He is a fantastic customer-facing employee. I really hope if we have an issue in the future, hes the one thats dispatched.I called Blaze at 2pm on a Saturday and Travis was onsite by 2:45pm. Excellent service. Perfectly knowledgeable. Would recommend.

  • Review 78 (2024-09-24 - Rating: 5)

    We had our AC serviced today and JT was our technician. He was professional, courteous and knowledgeable. We feel like we were in ā€œgood hands!ā€We use Blaze at our beach home so we were thrilled that they have a location that services Wake County as well. We will refer Blaze to all our friends! Thank you!

  • Review 79 (2024-09-07 - Rating: 5)

    Derick did an outstanding job in diagnosing and repairing multiple electrical faults. He was very respectable respectful of our home. His work was neat and the job was done well. Thank you, Derick!

  • Review 80 (2024-12-12 - Rating: 5)

    I feel like I have found my crew! Brian Duval, Derrick Foster and Hayden Crawford, have been awesome! I have great piece of mind knowing that no matter what comes up, I can call Blaze, and they will take care of it! I would highly recommend! Thank you!

  • Review 81 (2024-12-02 - Rating: 5)

    Derick was very helpful. He communicated well and continued to work on our problem until it was resolved. We appreciated his help. Very knowledgeable technician.

  • Review 82 (2024-09-08 - Rating: 5)

    Derrick Foster was sent to my home to resolve an electrical issue in my office. He is polite, professional and an excellent troubleshooter. He found the problem quickly and was able to resolve my issue. I would recommend him and Blaze for electrical work.

  • Review 83 (2024-10-29 - Rating: 5)

    Very kind as well as competent. I love working with professionals. Thank you Rob and Kyair with Blaze.Kyair Nguyen just completed identifying all the breakers in our boxes and we had a perfect test of our emergency generator. We are so grateful for your attention to detail.

  • Review 84 (2024-08-03 - Rating: 5)

    Technicians were so friendly and willing to help me to understand all my options to have the best solution for my house. They worked so hard all day long. Really happy to work with them! I found great electricians!

  • Review 85 (2024-09-10 - Rating: 5)

    Zack was very professional and very customer service focused. Most importantly, he was very competent at the work he did on the unit. I had lost some confidence in Cm/ Blaze due to the other visits by technicians but Zack has re-established my confidence with CM now Blaze.

  • Review 86 (2024-10-29 - Rating: 5)

    Hayden was great! He addressed all my HVAC tune up concerns and was thorough in his inspection and checks to confirm my HVAC units were in good working condition for the upcoming colder months.

  • Review 87 (2024-08-06 - Rating: 5)

    Alex Estrada came out to look at the issues we were having. Came out basically after hours to be sure we were seen. He was very courteous and professional......listened to the problem we called him out to inspect/took a closer look at it and then recommended the most cost efficient way to try and take care of it. Also made some other recommendations regarding things we werent aware of, but it was appreciated. Never met a Blaze employee that wasnt helpful and friendly.

  • Review 88 (2024-09-07 - Rating: 5)

    Hayden was a very nice young man who appeared to be very efficient in his work. He liked that we had a stairway access to our attic where the HVAC is. He also willingly changed two filters in the ceiling in the house. He said he had only been with Blaze for a few months, It appears Hayden is off to a good start,

  • Review 89 (2024-10-02 - Rating: 5)

    Just finished up a multi-day project with Derick. His work was a splendid combination of electrical skill and imagination In helping me figure out and deploy smart switches in several configurations of switch groupings. Highly recommend!

  • Review 90 (2024-08-22 - Rating: 5)

    Very pleased with the service provided! I had a clogged toilet drain due to a construction tool stuck inside and Orlando from Blaze was able to snake out the obstruction with some ingenuity saving me thousands of dollars potentially in chipping and removing the drain pipe. Kudos to Blaze for sending out someone within hours of requesting the service.

  • Review 91 (2024-07-08 - Rating: 5)

    My well pump stopped working. I contacted a plumbing company, and they gave me the option to replace the wire for $1,200 and the pump for $5,200. So, I contacted Blaze for a second opinion. John Torres offered me a full diagnostic to check where the problem was. He was friendly, respectful, helpful, and very knowledgeable. He found out the problem and fixed it the same day. We didnt have to replace any wire or the pump. He helped me save a lot of money. I recommend Blaze and the Technician John Torres 100%.

  • Review 92 (2024-09-24 - Rating: 5)

    I was more then pleased with the services provided by Rob Privette. He resolved the initial problem timely as well as calling my attention to issues that may have been a problem in the future. He was professional and efficient in the services he provided. I will definitely ask for him when future services are needed.

  • Review 93 (2024-08-06 - Rating: 5)

    I cannot say enough about my experience with Blaze. We noticed our garage was flooded from the hot water heater around 11am at which time, I called Blaze. Brian Duval was dispatched that afternoon! He quickly located the problem and provided us with plenty of options to move forward. My wife and I took the evening to weigh our options and we notified Brian the following morning. Now, this is Saturday. Brian called a very short time later and advised he would be at the house later that afternoon. We opted to replace the whole unit as the crack was not repairable. Within 36 hours we had our unit replaced! I again, cannot say enough about our experience with Blaze other than I have already recommended them to our neighbors.

  • Review 94 (2024-11-19 - Rating: 5)

    Rob was friendly and knowledgeable, and gave me a fair price for quality work. Will definitely be using Blaze again thanks to his service!

  • Review 95 (2024-11-29 - Rating: 5)

    Power went out in two rooms of my house, on Thanksgiving day. I called Blaze the following day and Mr. Torres was able to troubleshoot and fix the problem in a timely manner. He was very friendly and showed me exactly what the problem was. He also moved my furniture back in place and plugged everything back in. Blaze now has a new customer!

  • Review 96 (2024-12-13 - Rating: 5)

    Derick Foster is very honest, professional, and informative. He did a very thorough inspection and explained everything in detail. He is definitely an electrical EXPERT! Highly recommend!!!

  • Review 97 (2024-10-06 - Rating: 5)

    Prompt and very thoughtful service from Derick Foster today especially on a Sunday. He was able to diagnose/fix all of our issues today and was very knowledgeable. Looking forward to having him come back for further inspection as part of ā€œShield Membershipā€.

  • Review 98 (2024-12-24 - Rating: 5)

    Hayden Crawford was customer focused, eager to help, and explained every detail of the service he performed. He did an excellent job and I would highly recommend him to anyone! I appreciate your excellent customer service and knowledge!

  • Review 99 (2024-12-12 - Rating: 5)

    Technician John was great to work with inspected and performed annual maintenance on water heater in little time. Will definitely be using Blaze again in the future.

  • Review 100 (2024-09-17 - Rating: 5)

    Brian D. was awesome and very attentive to our questions. He was very knowledgeable about how to handle the issue regarding our water heater. Best customer service technician experience!

  • Review 101 (2024-11-11 - Rating: 5)

    Derick Foster was the service technician that came out to address our issue. He was on-time, polite and very efficient. I would definitely recommend him and Blaze.

  • Review 102 (2024-07-09 - Rating: 5)

    Chris Faber was great to work with! His prompt communication and on time service really assisted me in scheduling my work day to avoid my own down time. While on site, he was very professional, clearly communicated the issue and his knowledge and expertise quickly got out A/C back up and running during the hottest part of the summer! I would highly recommend Chris to my friends and neighbors!Thanks Chris, and great job!

  • Review 103 (2024-08-02 - Rating: 5)

    Blaze heating, cooling, plumbing... Professional, quality work and honest. Derek the tech was a pleasure to work with. He tries his best to give you the best path and explains everything. I will definitely be working with them again and would recommend them to anyone that expects quality.

  • Review 104 (2024-10-08 - Rating: 5)

    Technicians were professional and went out of their way to help us. Their work exceeded my expectations. Recommending them to my family and friends. Great company to deal with.

  • Review 105 (2024-11-21 - Rating: 5)

    Rob did an amazing job fixing my outlets. This was my first making an appointment with them. Now i know if I need anything fixed Blaze will be the first one I call.

  • Review 106 (2024-07-04 - Rating: 5)

    I had a leaking from my bathroom coming down downstairs to the other bedroom and I was so confused. What where do you know what to do? I called blaze and they will helpful. They send a technician out right away in less than an hour. Someone came to the house and Dad technician was Brian. He knows exactly what heā€™s doing. I was so impressed fixed it and everything was fine. I was so impressed with the kind of job that he did and he was so nice Around my kids thank you so much Brian for all your help. I really appreciate it. Heā€™s very knowledgeable in all that he does. He took his time to explain the problem and what he did to fix it, and I was satisfied.

  • Review 107 (2024-08-22 - Rating: 5)

    Blaze (formerly Comfort Master) has provided professional, reliable HVAC installation and maintenance at our home for several years. Their technicians arrive timely and are friendly, courteous and keep me informed about the work theyre performing. I recommend this company.

  • Review 108 (2024-11-29 - Rating: 5)

    I called blaze the day after Thanksgiving and they came out on the same day. Rob was very polite and he explained why my outlet wasnt working. I would call blaze again in the future. Professionals.

  • Review 109 (2024-09-10 - Rating: 5)

    Holden was great! He was very personable and explained things thoroughly. Instead of rushing through, as I have experienced in the past with other service providers, Holden spent a good deal of time checking things out, which I really appreciate. Thank you!

  • Review 110 (2024-09-26 - Rating: 5)

    Holden Crickmore came and saved me from the toasty unconditioned air in my house! Blaze sent someone same-day to fix my unit and Holden was fast, kind, and explained everything so that I (not a maintenance expert) could understand it. Excellent service, excellent technician! Please give Holden a raise!!!!

  • Review 111 (2024-06-24 - Rating: 5)

    Joe was very informative and friendly. Will be referring others to this company. John (electrician) was also very friendly, even though he had to wait on me because I was late. Thank you!Update: June 24,2024Installation of new system went great! They worked quickly and efficiently, we could not be any more happy with the service we received! Joe and Orlando were wonderful! Thank you all so much!

  • Review 112 (2024-11-20 - Rating: 5)

    Excellent service, Hayden our technician was very knowledgeable and very informative with the service to our unit. Im a little more knowledgeable due to him and how I can keep our system working properly. Thank you Blaze!

  • Review 113 (2024-08-11 - Rating: 5)

    Thank you to Zach for coming out on a very hot Saturday afternoon to get our AC back running. He arrived within a few hours of my first call to Blaze. He quickly diagnosed with issue and left us with all of our options to consider moving forward. Great customer service!

  • Review 114 (2024-09-28 - Rating: 5)

    Blaze responded to an emergency call on a weekend to restore power due to a faulty sub breaker panel. Derek assessed multiple problems created by this failure, and quickly resolved all of our electrical issues. His professionalism, comprehensive explanations, and customer-focused energy impressed us greatly! We will be reccomending Derek at Blaze Heating, Cooling, and Electrical quite often from now on.

  • Review 115 (2024-08-06 - Rating: 5)

    I had Derick from this company come check out the electric work done in my house . He was absolutely amazing . Helped meWith everything that I needed from him and even then some. He helped guide us to the right direction of getting our panel up to code and letting us know all of our options to proceed . 100% recommend him to anyone looking for electrical work

  • Review 116 (2024-07-29 - Rating: 5)

    The team at Blaze is phenomenal not only is the customer service impeccable every time I speak to someone on the phone, John Torres and Joseph Stokes were both prompt, professional, and thorough! The work was done on separate occasions so this level of excellence is not a fluke. The team at Blaze obviously has an amazing culture and it shows!!!

  • Review 117 (2024-10-08 - Rating: 5)

    Holden was great, very accurate and precise with his work. Very knowledgeable with the Ac Unit. He came in and did everything I needed and more! Definitely recommend this company and ask for Holden!

  • Review 118 (2024-10-07 - Rating: 5)

    When I say Jon was the epitome of professional, knowledgeable, polite, friendly and most of all empathetic to our plumbing needs. It was a great experience all due to him. Thank you Jon for being a good human.

  • Review 119 (2024-09-11 - Rating: 5)

    I would highly recommend blaze! They were very quick to get a technician out to evaluate the condition of my unit that I didnā€™t have much knowledge of to begin with. Thank you so much Zach for such a great experience dealing with my first HVAC issue as a new homeowner! He was very knowledgeable, professional, friendly, and explained everything in a way that I could understand (being someone who knows NOTHING about HVAC at all.) I look forward to having Blaze instal my new unit later this week.

  • Review 120 (2024-08-07 - Rating: 5)

    The technicians Derick Foster and Rob Privette were very friendly and did great work installing two lights in my hallway and updating my electrical panel. The work was done perfectly and I will look to using them again for any future needs!

  • Review 121 (2024-11-20 - Rating: 5)

    I had a problem with the smoke detectors. I called Blaze electric company. They came next day and replaced with the new smoke detectors within a hour. Theirs service was excellent and price was cheaper than the other electric company. I will call them again for my next service.

  • Review 122 (2024-12-03 - Rating: 5)

    Had a great experience with this company. Called on a Friday and they came out the very next day (Saturday). Jonathan was the technician and he was good.

  • Review 123 (2024-07-16 - Rating: 5)

    John & Rob were both experienced, knowledgeable, professional and listened to my concerns with a caring heart - Great Employees you have - they deserve a raise! I will share my experience with others and will continue to always call Blaze! Thank YouP.S. Courtney was also professional and efficient - got the guys to my house in record time - called 1:45 they arrived 3:20 - Excellent turnaround time - Same Day Service!

  • Review 124 (2024-10-10 - Rating: 5)

    Rob did a fantastic job of troubleshooting a tripped breaker. He narrowed down the problem quickly, and was able to pin point the exact issue, and resolve my issue. Thank you Rob for everything. Iā€™ll definitely use Blaze Electrical going forward.

  • Review 125 (2024-12-17 - Rating: 5)

    Mr. Foster was very kind, knowledgeable and got the job done effortlessly! Even my cats liked him! Will definitely recommend him!

  • Review 126 (2024-08-31 - Rating: 5)

    Travis was excellent. He was very knowledgeable, personable, and polite. Helped figure out why our thermostat kept shutting off. I would certainly recommend Blaze!

  • Review 127 (2024-07-02 - Rating: 5)

    I googled and found Blaze: Heating, Cooling, Electrical & Plumbing (Formerly Comfort Master)! They had a 4.9 star rating out of 1.2k and 30 + years in business. Mosi was very professional and on time. He seems to be a laid back kind guy and friendly. I like that the Company text you the picture and name of the person that is coming and the name of the Company on their shirt. One of my older family member living by themselves makes them feel saver. Awesome Company!!

  • Review 128 (2024-07-12 - Rating: 5)

    Alex provided outstanding service for my HVAC unit. He was punctual, professional, and extremely knowledgeable. He efficiently diagnosed and resolved the issue, ensuring my system runs perfectly. His dedication to quality and excellent customer service exceeded my expectations. Highly recommend!

  • Review 129 (2024-09-11 - Rating: 5)

    Josh Bickford, one of Blazeā€™s HVAC technicians, did an excellent job diagnosing and ultimately repairing our Mitsubishi heat pump. He was here across multiple days and worked with Mitsubishiā€™s tech support to find the root cause after other technicians failed to do so. I highly recommend him, particularly if you have a Mitsubishi system!

  • Review 130 (2024-08-25 - Rating: 5)

    Hayden Crawford is a smart man working with air condition. He got my air condition solved perfect. I recommend Hayden Crawford and his helper, Holden to be your techs and his helper, Holden when you have a problem with your air condition. He explained clearly what happened.

  • Review 131 (2024-06-26 - Rating: 4)

    Mosi Williams was our tech and he came out on time. We reviewed my needs and he said he had to go pickup some parts and would be back to do the work. He left and in a little bit came back and went to work. He workedAnd finished the job. When he finished the work he cleaned up the work area and presented me the bill which included a maintenance plan which I declined and heRemoved. I felt the cost was high but I am not in tff he at business and I did not haveAnything to compare it to. I was glad to get the work done by a professional service technician. Would consider using again if the need arose. Thanks Mosi.

  • Review 132 (2024-11-15 - Rating: 5)

    I found Blaze to be an excellent company. They Sent electrician (Derrick) to service the house. He was polite & efficient & resolved the issue. I would definitely recommend Blaze!

  • Review 133 (2024-09-13 - Rating: 5)

    Excellent work by Daniel . He was a very polite man who had a knowledge of what he was doing. He worked hard to make sure the job was done properly. Nice to see young people interested in doing this kind of work and doing the job with interest for the homeowner. Thanks Daniel !

  • Review 134 (2024-07-29 - Rating: 5)

    Jay is first rate. He answered all our questions and fixed our kitchen sink which had been poorly installed by another contractor.It was hassle free and looks so much better.Thank you Jay!

  • Review 135 (2024-09-19 - Rating: 5)

    Derick Foster with Blaze was amazing. He listened to my needs, made the perfect recommendations for my application, and was happy to educate me about the important details along the way. I highly recommend!

  • Review 136 (2024-08-22 - Rating: 5)

    Derick was professional, kind, and very informative about things I didnt know. He kept me informed of everything that was done. Hes extremely trustworthy and knows exactly what he is doing. I am very please with his work. I would highly recommend Derick.Ms. Murry

  • Review 137 (2024-09-19 - Rating: 5)

    Technicnician, Hayden Crawford, did a great job servicing my AC unit and locating the problem. He was very thorough explaining the problem and what needed too be done to fix the problem. Im very pleased with Hayden Crawford and Blaze.

  • Review 138 (2024-07-25 - Rating: 5)

    Zach was amazing and extremely knowledgeable. He got our thermostat on in no time. He is highly skilled in many areas and it shows. We are so grateful for him today and having our AC back on upstairs. Also ā€¦thanks Jess for getting us taken care of so quickly! Yall are a great team! Thanks Blaze!

  • Review 139 (2024-08-20 - Rating: 5)

    Excellent customer service from initial contact through completion of service. Both representatives were very courteous, professional and patient. My husband and I were not rushed due to both calls occurring late evening.Thank you

  • Review 140 (2024-11-09 - Rating: 5)

    Derick was very helpful explaining options and pricing. Took time to explain additional service options but not pushy selling them. Will defiantly as for him in the future.

  • Review 141 (2024-10-21 - Rating: 5)

    10/21/2024 - Josh Bickford went above and beyond for us today, and we really appreciate his professionalism and follow through.10/02 - Derick And Kyair did a very professional job on our electric work today. Derick also helped us on 9/20; he is very thorough, personable, and conscientious.Hayden, Holden, and Zachary did a fantastic job!

  • Review 142 (2024-10-07 - Rating: 5)

    Travis Bunch with Blaze Heat and Air, came and checked my Heat and Air unit. I would give him Five Stars!!! He was very friendly, nice smile, and knew exactly what the problem was. I was very pleased and would use Blaze again.Kaye Beck. Zebulon NC

  • Review 143 (2024-10-10 - Rating: 5)

    Very pleased with the service, called the night before and was able to get a tech out before noon the next day for a ceiling fan install. The tech, Kyair, was very courteous and professional.

  • Review 144 (2024-11-23 - Rating: 5)

    Had water damage show up unexpectedly in a second floor bedroom ceiling. Called on a Saturday morning and arrived within 4 hours. Travis was exceptional; professional and transparent. Took his time to explain the issue doesnā€™t appear to be HVAC related and provided guidance as to what steps he recommended we take next to diagnose the cause. Spent almost an hour in our attic to make sure. Highly recommend this company along with paying for the Shield Membership.

  • Review 145 (2024-12-08 - Rating: 5)

    5 stars and then some! James did everything right. The company communicates well , is courteous, professional, runs on time, accurate with all information and performance.

  • Review 146 (2024-09-04 - Rating: 5)

    Had an electrical issue. Derick came out and very professionally worked and troubleshot the issue I was having. Definitely one of the best electricians I have talked to. Hoping to everything squared away with Blaze now.

  • Review 147 (2024-10-05 - Rating: 5)

    Blaze, heating, cooling, Plumbing, and electrical are a great company to work with. Jon and his crew capped off a gas line at our home and they did an excellent job from beginning to end! I wonā€™t hesitate to hire them again for any of my electrical and HVAC needs.

  • Review 148 (2024-12-13 - Rating: 5)

    Jon was a pleasure to work with. Heā€™s extremely knowledgeable, thorough, and willing to offer advice and help. I would recommend him a million times over.

  • Review 149 (2024-06-18 - Rating: 5)

    Mosi was a spectacular technician! Was responsible and careful with everything. Explained what was happening, gave me all of my options, was willing to give me all the information I needed to make an informed decision and was respectful with my home and home needs. He certainly went above and beyond and I am grateful I found this company along the many to take care of our plumbing needs.Great install, fantastic service! Thank you. I joined the membership today.

  • Review 150 (2024-08-26 - Rating: 5)

    Zach was extremely helpful, detailed and broke every option down for me just like I asked. I recommended him to everyone. It says a lot about Blaze to have a dedicated and knowledgeable worker!!

  • Review 151 (2024-10-18 - Rating: 5)

    Holden was very friendly, knowledgeable and professional. Weā€™ve been using this company for years and their customer service is always great.

  • Review 152 (2024-12-14 - Rating: 5)

    Derick was extremely thorough and informative. Very friendly and was sincerely willing to answer and listen to any questions I had. Would recommend Blaze to others.

  • Review 153 (2024-07-08 - Rating: 5)

    Two older toilets needed major repairs to innards. J arrived promptly, provided an estimate and completed the work. Now we have like new units. Very happy with this overall experience.

  • Review 154 (2024-10-25 - Rating: 5)

    Awesome service by Aaron who came to our house to inspect our heating system. Aaron found an issue and provided a quote to repair. In addition Aaron found a small gas leak at the meter. We called the gas company which came out within a hour to repair the leak. Aaron also adjusted gas pressure on our upstairs unit. Great job Aaron looking out for the safety of your customer!!

  • Review 155 (2024-09-04 - Rating: 5)

    Excellent work, professional service. I would recommend Blaze if you are looking for plumbing work. I had a large job, and they were prompt and steady until the job was done. Much appreciated!

  • Review 156 (2024-11-30 - Rating: 5)

    Overall GREAT experience!!Holden was professional, and very knowledgeable of the equipment! Also gave some recommendations for future preventative maintenance!!

  • Review 157 (2024-10-25 - Rating: 5)

    Derick with BLAZE was awesome and showed up on time. Kept me informed and showed me the issue I was having. Very professional and personable. I highly recommend Blaze for any electrical issues you may be having with your house.

  • Review 158 (2024-10-13 - Rating: 5)

    Tech came out as soon as he was finished with another job. He was courteous and knowledgeable. He was able to explain and advise what I could do to stop any other issues.

  • Review 159 (2024-12-02 - Rating: 5)

    John came in and quickly diagnosed and fixed and issue I was having with my outside outlets! He also helped to explain some other issues I was seeing with my breaker tripping.

  • Review 160 (2024-11-26 - Rating: 5)

    Service tech. Holden was nice and did good job in explaining maintenance review he was doing. Great service

  • Review 161 (2024-07-11 - Rating: 5)

    Our technician,, Mosi, that came out was very professional and courteous. He checked several places to get to the issue and didnā€™t try to get us to replace anything we didnā€™t need. He offered us recommendations for getting us the right tech out to our house. to take care of the issue. Would choose this company and the technician 10/10 over again.

  • Review 162 (2024-12-15 - Rating: 5)

    Kyair was very professional n experienced. He educated me about the electrical issue i had. A very pleasant young man.

  • Review 163 (2024-06-04 - Rating: 5)

    I was amazed and so pleased that Kyair could take care of our serious outage issues the same day I called. It was a Saturday! His work was wonderfully professional, and he was so comfortable to work with, listening carefully to our experiences and the various issues that needed to be addressed. In all the years of working with electricians, I have never had such a positive experience! He was phenomenal!!! Blaze Electric is absolutely at the top of my list to recommend to anyone!

  • Review 164 (2024-11-03 - Rating: 5)

    Our electrician Daniel Hammond identified the problem with our split unit, obtained the parts and took care of it the same day he gave an estimate. He made sure all was perfect.

  • Review 165 (2024-09-25 - Rating: 5)

    Hayden was the BEST! Friendly, listened to everything we said, patient, and extremely knowledgeable. Blaze has earned us as a permanent customer because of Hayden!

  • Review 166 (2021-08-20 - Rating: 5)

    Ismael, Eduardo, and Chris did an excellent job replacing 2 old Carrier systems with a single new unit, in a highly customized configuration:1) second floor had a 28 year old gas furnace/A/C system2) third floor had a 25 year old heat pumpBoth were replaced with a SINGLE Trane system with:- 2 speed gas furnace with 97% efficiency and PVC exhaust- 17 Seer variable speed 4 ton A/C with inverter- digital communicating thermostats that can connect to the Internet- U/V unit to kill pollen, mold, viruses, bacteria, and odorsKudos to the Mike, who configured the system, for coming up with a design that exactly matched what I was looking for at a better price than other bids I got.Now:- ONE annual maintenance call for single unit, instead of two- gas heat on both floors, which should save money and eliminate electric backup on the old heat pump- extremely high efficiency A/C unit- no more concerns about mold, pollen, or Covid in the air stream due to U/V- we can access and control the system remotely while traveling- new thermostats allow unlimited scheduling options, while old thermostats had NONE- I get back one 240V circuit formerly used by the heat pump - maybe I will use it some day for an electric car outlet in the garageWe REJECTED the first bid from the company that has been repairing the old units for many years. I thought they were really good, until I met the folks from ComfortMaster.The old company provided two different bids:- suggested system- high-end digital system, which was MUCH more expensiveThey could not handle installing new digital equipment with variable speeds. The recommended replacement was TWO units, very similar to the old ones, so as to minimize installation complexity, I assume. But that was NOT what I wanted.Had to wait several weeks for new units to arrive from Trane, due to Covid parts shortages. Meanwhile third floor compressor died in the old unit.ComfortMaster supplied a PORTABLE A/C unit that kept the third floor livable for 3 weeks, waiting for the new units to arrive. Without it the third floor office would have been unusable. ComfortMaster called once or twice a week to keep us informed.The original gas furnace we ordered was not available until September, but ComfortMaster was able to get a higher efficiency unit instead and revise the installation to have PVC exhaust rather than a metal flu through the roof.The new installation is very CLEAN and BEAUTIFUL.The ancient Carrier hardware it replaces required way too may repairs for leaking copper coils, failed capacitors, and failed circuit boards. No copper coils in the new units. And everything is digital.The new Trane units appear to have much higher build quality, better materials, and advanced technology, as they should with 25 year advantage.I am VERY PLEASED with both ComfortMaster and Trane.When I eventually replace the unit on the first floor, I will definitely be calling ComfortMaster. I now understand why ComfortMaster is the ONLY installer recommended on the Trane website.Post-Inspection UpdateThe inspector just left. He was at the unit for about 45 seconds, doing a visual check with his flashlight. Never touched the unit or the thermostats. Apparently it was obvious everything was ship-shape.Painted the 28 year old raw plywood floor white. Nice.What an improvement! Noise reduction is very significant both inside and outside. Outside the fan seems to be the source of most of the noise, not the new variable-speed compressor, but this single unit is much quieter than the two units it replaces. This was definitely the way to go.If we had renewable energy, a heat pump would have been a better environmental solution. But the gas furnace is 97% efficient and cost for heat should be significantly lower, as I understand it. In any case, we are heating less and less every year with global warming. A/C is the main concern these days and this solution seems optimal.I hope we are good to go with >50% energy savings. High probability this unit will last longer than I will.

  • Review 167 (2024-12-20 - Rating: 5)

    Alex was professional, efficient, and took time to explain all of the findings including photos. I would recommend Blaze to anyone, great service.

  • Review 168 (2024-07-26 - Rating: 5)

    Javiel (Jay) was so efficient in working on my toilet! Very polite and straight forward. I found Blaze very easy to work with and Iā€™d definitely recommend Jay to anyone having plumbing issues!

  • Review 169 (2024-08-09 - Rating: 5)

    Kyair has done an outstanding job. He is professional and courteous. We love how our home lighting project has turned out.

  • Review 170 (2024-10-19 - Rating: 5)

    Jun and his team were great in their installation of our new HVAC system. They were great to work with!

  • Review 171 (2024-07-07 - Rating: 5)

    Alex Estrada was very efficient, knowledgeable, and was a great teacher about my AC system. I appreciated the work and courtesy he showed for all of our appointments.

  • Review 172 (2024-07-02 - Rating: 4)

    Very disappointed with Gregā€™s service from Blaze. As a newer homeowner, Greg did little to help explain the issue and answer my questions, and all he recommended was for my 8 year old unit to be entirely replaced. Upon him leaving, my thermostat hasnā€™t been working at all. Will look elsewhere next time.EDIT: Randy the general manager was kind enough to reach out and refund my dispatch fee. While my original issue was not solved by Blaze, I appreciate the friendliness and kindness of the manager and will give Blaze another chance in the future.

  • Review 173 (2022-07-29 - Rating: 5)

    Fast friendly and reasonable price company. Worked me in within a week And had my new system installed. Mr Matt Britt and Matt lefrancois were a huge help

  • Review 174 (2024-06-12 - Rating: 5)

    Daniel came promptly and was very polite. He came out and diagnosed a clogged drain line. He recommended how to complete it and gave us the option to do it ourselves which I gladly did so my son could gain the knowledge and experience of home care. I would highly recommend them to anyone in the service area that needs hvac assistance.

  • Review 175 (2024-06-26 - Rating: 5)

    Our AC went out in June when my wife was 39 weeks pregnant. Not only was Blaze quick to respond and arrive they sent extra crews out to get new units installed ASAP. Zach George went the extra mile on every piece of the install and followed up to make sure we were understood the work done and were satisfied. Our old AC never worked as well as this one and we are looking forward to Blaze continuing to service our home for years to come. Would highly recommend.

  • Review 176 (2024-11-06 - Rating: 5)

    Rob did an excellent job..He was professional and friendly.. I very much appreciate my experience with interacting with him

  • Review 177 (2024-07-26 - Rating: 5)

    Amazing service and very fast response. I had been waiting on another electrician for over a week, finally found Blaze through Google and they came out same day to assess and had the job done the very next day. Incredibly professional and answered my every question. Highly recommend.

  • Review 178 (2024-10-01 - Rating: 4)

    I hired Blaze company to install fans in two different areas of my house. I like the professionalism Guy name Rob gave., he text to say he was on his way. Arrived on time had his own equipment. The price was a little pricey, but you get what you paid for & we got excellent service. Cleaned up afterwards. Show us how to use the remotes. took some time

  • Review 179 (2024-09-28 - Rating: 5)

    Derrick was great. Very communicative of my issue and explained what needed to be done. Hes a keep for your company for sure.

  • Review 180 (2024-06-22 - Rating: 5)

    John Torres at Blaze installed an EV charger at our house. He arrived on time and was able to complete the job quickly. Very happy with how the install looks. He was knowledgeable about setting up the charger for maximum performance. I would hire Blaze again and request John Torres.

  • Review 181 (2024-10-15 - Rating: 5)

    Had another great experience with Blazeā€¦this time for plumbing. John was helpful, knowledgeable, thorough, kind and quick. Definitely will use again!

  • Review 182 (2024-11-16 - Rating: 5)

    Zach George completed some repairs and enhancements on my HVAC system today. He took the time to explain everything thoroughly. Yet another quality and professional service from a Blaze technician that Iā€™ve come to expect over the more than 20 years that Iā€™ve dealt with them. I would highly recommend them!!!

  • Review 183 (2024-10-27 - Rating: 5)

    Travis was amazing . Very thorough. Answered all my questions and concerns . He is a great asset to your company

  • Review 184 (2024-08-07 - Rating: 5)

    Blaze has been great to us, very professional and high quality work. Our technicians Zach, Derick and Mosi were all excellent and I would highly recommend them.

  • Review 185 (2024-06-16 - Rating: 5)

    Our AC stopped cooling on a very hot Friday, and they were able to get to us on Sunday. Zack was able to diagnose the issue and was able to repair it right away. They had many service calls this weekend and we were pleased to have been ft into their schedule. We signed up for yearly contract and I feel relieved to know weā€™re covered.

  • Review 186 (2024-09-14 - Rating: 5)

    Javiel was great, he was able to fix our plumbing problem that day.Holden also came and sorted out our AC unit quickly as well.Thanks

  • Review 187 (2024-08-05 - Rating: 5)

    Blaze was fast and efficient! They did great work and we loved working with Mosi. Very professional guy, easy to work with and did outstanding work!

  • Review 188 (2024-10-01 - Rating: 5)

    He was awesome. Very knowledgeable of the work. He quoted a reasonable time to be done with the work but the price was not acceptable.

  • Review 189 (2024-07-09 - Rating: 5)

    So impressed with the quick response to our call. Joe arrived promptly and solved our issue. He was fast, professional and super friendly. Will definitely call Blaze and ask for Joe again.

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