Smelscer Plumbing Inc

Photo of Smelscer Plumbing Inc

Located in Woodway, Texas

Address: 7223 N, Hwy 6, Woodway, TX 76712

Phone: +1 254-749-7955

Rating: 4.6

Services

  • Identifies as veteran-owned
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Pump supplier
  • Septic system service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-26 - Rating: 5)

    Absolutely awesome folks. They came out to our house in less than 90 minutes and were able to fix the problem very quickly. Nicest guys in the world. Highly recommend this company for any and all of your plumbing issues.

  • Review 2 (2024-08-27 - Rating: 5)

    Great company and employees who went above and behond.It was so great to deal with people who were knowledgeable and very pleasant.They’re prices are also reasonable.They are very highly recommended.

  • Review 3 (2024-05-11 - Rating: 5)

    Prompt Service, even on a Saturday. Got the job done quickly. Always very nice and professional. I would give more stars, if it let me. I highly recommend this company!

  • Review 4 (2022-11-23 - Rating: 5)

    We had a leak in our bathtub faucet that was bleeding water at an astonishing rate. I called Smelscers and requested an appointment. They were booked for a few days (which is understandable, its early winter and stuff often breaks when there is a sudden change in the weather) so I was made a tentative appointment for a few days later.Because the issue needed to be fixed as soon as possible we called another plumbing company. They were able to come out the next morning. The guy came out and looked at our issue. He attempted to change out some parts, but he concluded that the whole thing needed to be replaced. He said the parts needed to fix it arent made anymore (my home is older, and we have had to upgrade some, but not all, of the pipes over time due to age).This would require cutting into the tile to get to the pipes behind the wall. I was then informed that this particular company doesnt cut into tile (which kind of baffles me, but thats neither here nor there) and that I would need to hire a contractor to come out and cut the tile and then replace it. I called the contractor they recommended, along with a few others, and none of them could come out to even look until after the holiday.At this point in time Im getting pretty frustrated. I call Smelscers back and ask if they cut into tile. They replied that yes they do, but they probably couldnt put it back. That was fine with me as putting it back was the least of my concerns at that moment. I then ask them to go ahead and make the appointment for a few days later. In the meantime we just turned the water on and off as needed as the amount of water leaking out was like 150+ gallons an hour by itself, not including when other sources of water needed to be used.The day of my appointment comes around and I call in the morning to ask if they had a window for me so I would be home. Unfortunately, somewhere along the way a few wires were crossed and my ticket wasnt submitted properly to the books. The receptionist was extremely apologetic, asked for my info and what I needed, and said she would take care of it and call me back.A few hours later I get a call asking if I was available for the technicians to come out and take a look. About 15 minutes later they show up and get to work. They ended up doing the exact same thing as the original plumber, but they replaced a small additional easily available part (along with the parts the last guy said arent made anymore). After some 20-30 min the job was done and the leak fixed. They in no way shape or form needed to cut into my wall and replace everything I was told by the other guy I needed to replace. They ended up saving me $1,500 if not more in plumbing and contract work.I am extremely satisfied with their work and professionalism. Even with the little hiccup I couldnt recommended them more. They said they would take care of it, and they were true to their word, which goes a long way with me. I will continue to use Smelscer as they have proven to me that they are professional, reasonably priced, and willing to go out of their way to make things right.

  • Review 5 (2022-11-11 - Rating: 5)

    Came Early, I didnt wait all day and wonder if they were coming. Professional, friendly and got the job done quickly! The lady who scheduled was polite, professional and made sure I had what needed for them to do the job without delay.I highly recommend them!!!

  • Review 6 (2020-02-12 - Rating: 5)

    Great Company ! From the owners to all the guys. They are a class act. Understand customer service and quality workmanship. Very reasonable in pricing and quality of work is superb.Smelscer plumbing did all the plumbing in our new Auto Collision shop and I could not have found a better group of guys to do all the plumbing in my new building. I give them 5 stars easily !Thank You, Paul Anderson

  • Review 7 (2015-02-17 - Rating: 5)

    When I noticed that my water heater was leaking, I immediately contacted my home warranty company. Smelscer Plumbing was one of the recommended professionals. I couldnt have been happier with the service that I received from my technicians. They talked me through the entire process. They did not leave a mess and cleaned up the small bits of water that dripped from the old unit when they replaced it with the new one. Office phone support was very understanding and compassionate about my situation and quickly dispatched a technician as soon as someone was available. No hidden fees, upfront pricing and approval to do the work.

  • Review 8 (2018-12-30 - Rating: 5)

    Had to get some services done and while shopping for estimates, Smelscer Plumbing easily gave me the best rate. They were courteous on the phone, had someone out the next day to come fix it, and were happy to answer any questions. I will probably use them again if I need a plumber.

  • Review 9 (2022-11-12 - Rating: 5)

    We had 4 technicians come out to evaluate and repair old original faucets.....Both teams were great! They gave good advice on the purchase of new faucets and the best installation for new faucets. I highly recommend using Smelscer PlummingA Beggs

  • Review 10 (2020-08-30 - Rating: 5)

    Ive called Smelscer for my last several plumbing jobs. Theyve been fair, professional, and timely each visit. Ive had friendly interactions with the person answering the phone and every plumber thats come by the house.On one job we couldnt recreate the problem (a faucet drip, and a garbage disposal leak). I offered to pay for their time. They said, no charge. They told me to call if the problematic symptoms returned. That went beyond my expectations.After the last service job I called them about something that went wrong (things happen in plumbing). They went above and beyond to make it right, clean everything up, and bring everything in my house back to even better than the original condition. The owner, in particular, impressed me greatly and earned my loyalty. He was a total pro in every conversation I had with him. I recommend this business.

  • Review 11 (2020-11-02 - Rating: 5)

    As always, the company was professional and timely, and service was excellent. The professionals who cared for our shower repair were wonderful - highly recommend them for any job. Always fair and reasonable in estimates and pricing, and never less than polite, positive, and professional.

  • Review 12 (2020-05-27 - Rating: 5)

    I called Smelscer at 9:15am to make an appointment, and they arrived in just 2 hours. Installed two new faucets in bathroom, and one new faucet in kitchen, in just 35 minutes. High quality professional work, and service with a smile.Thank You Smelscer Plumbing.

  • Review 13 (2021-02-22 - Rating: 5)

    Thank You from the bottom of heart for coming out and getting my plumbing fixed and water on. Smelscer is the BEST !!! Charley and Kyle absolutely knew their business and so nice an courteous and never. Absolutely the best I have ever used and always will. And the price was so affordable. Thank You

  • Review 14 (2018-01-02 - Rating: 5)

    Great service! I needed help on a holiday. I called over 10 plumbers and they were the only ones who answered their phone. They were nice and professional. I would highly recommend them to anyone. I will continue to use them.

  • Review 15 (2019-04-10 - Rating: 5)

    Reasonable....met original estimate....extended gas line from origin in the house to fireplace for installation of gas logs. Two men finished the job in 3 hours......was not an easy job because of low ceiling crawl space. Cleaned up quickly after finishing. Will call them again when I need a plumber.

  • Review 16 (2019-06-02 - Rating: 5)

    These guys did a great job! They replaced two spigots on our home, and installed a new water heater. Very friendly, quick, and knew what they were doing. I will definitely use them again.

  • Review 17 (2018-07-24 - Rating: 5)

    Other plumbers wanted to replace the water lines under the house, but the Smelscer plumber got under the sink and found the problem. They saved me over $1000.00. I highly recommend this company.

  • Review 18 (2013-09-10 - Rating: 5)

    Long story short, they gave me the right info (when some other guys didnt), were honest, and gave me a good fair price. I worked with T.J. and he was great. If you have to get a plumber go with these guys.

  • Review 19 (2020-05-07 - Rating: 5)

    I called them to do a pre-purchase home inspection. They were early, very personable and professional. Took the time to show and explain to me everything he was seeing on his monitor. THEY WILL BE WHO I CALL IN THE FUTURE!

  • Review 20 (2022-03-11 - Rating: 5)

    This company goes above and beyond to get your plumbing fixed. I thank you guys so much for taking care of me. The plumbers are friendly and courteous and know their business.

  • Review 21 (2015-11-16 - Rating: 5)

    One of my clients used them at an investment property and was very happy with their service from scheduling the appointment to the final follow up.

  • Review 22 (2023-01-23 - Rating: 5)

    Once again smeltcer to the rescue. We use them for all of our plumbing needs. Ray was super great today.

  • Review 23 (2021-02-21 - Rating: 5)

    I always us them because they are quick friendly and reasonably priced..and everything is working!

  • Review 24 (2018-07-30 - Rating: 5)

    Mike was great. Ask for mike. Very friendly and professional. Quick service.

  • Review 25 (2020-10-29 - Rating: 4)

    Friendly knowledgeable plumbers.FYI if running late please let customer know. Thanks

  • Review 26 (2023-07-24 - Rating: 5)

    Very professional work from your employees!

  • Review 27 (2020-02-11 - Rating: 5)

    I am never happy to call these folks because plumbing problems are a nightmare! However, if you have a plumbing nightmare...call these folks!!! Been using them for over a decade and have never not a single time had any regret or had any of their workers be anything but fast professional and courteous. Total win for Smelscer, give em a try when you have those kind of problems!

  • Review 28 (2018-11-12 - Rating: 5)

    Awesome company, great employees. I had a plumbing concern that I had another company diagnos and was told my septic tanks would need to be pumped and that would take care of the concerns, that cost me $85 bucks for 5 minutes of the guys time. So i call in another company to come and pump my tanks that cost me $240.00 bucks, now after this I was expecting my concern to be fixed when I got home that evening, but I was wrong I still had a problem. Im very grateful these guys are 24 hours and were able to come out and FIX the problem!!!! I ended up having to pay more for these guys to come out after hours but I would pay that again for the quality of work and care they took in finding the problem. I highly recommend these guys. Thank you

  • Review 29 (2020-02-01 - Rating: 5)

    Prompt service and very knowledgeable and willing to explain issues

  • Review 30 (2013-11-18 - Rating: 5)

    Dependable, Job done right, good price.

  • Review 31 (2021-02-24 - Rating: 5)

    Excellent customer service.

  • Review 32 (2019-05-21 - Rating: 5)

    Great service

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