Pro-Tech Air Conditioning & Plumbing Service, Inc

Photo of Pro-Tech Air Conditioning & Plumbing Service, Inc

Located in Winter garden, Florida

Address: 213 S Dillard St Suite 150F, Winter Garden, FL 34787, United States

Phone: +1 689-219-7655

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-01-04 - Rating: 5)

    Honesty is an absolute necessity for a business or a technician, followed in short order by expertise, skills & professionalism. All these qualities were present front and center from ProTech and specifically tech Marvin Tema today at a service call at my home. There was ample opportunity to perform a scheduled costly repair/replace which turned out to be not required. I was immediately informed of the situation and was saved literally thousands of dollars. This type of conduct is what creates lifelong loyal customers. Highest marks.

  • Review 2 (2024-01-04 - Rating: 5)

    Ive been a Pro-Tech customer for almost 7 years, and there has never been an instance/interaction that has caused me to consider an alternative.Met Joe for the first time for a replacement of an anode rod in our water heater. He was professional and very personable. Another great job and another 5-star rating.If you want excellent quality and service, dont waste your time with anyone but Pro-Tech.[I cant forget to give the same kudos to the staff that schedules the work and takes care of customers from the back office. Theyre awesome. Cheryl took care of us with todays service call.]

  • Review 3 (2023-11-17 - Rating: 5)

    Ive used Pro-Tech for years, theyve always been amazing, and today was no different. Cesar and Chris were fantastic, very pleasant and informative, and took all the time needed to diagnose and fix the problem and recommend the next steps.I had additional service scheduled later in the week and Jordan was fantastic as well, efficient and explained everything, finished quickly and made sure everything was as it needed to be before he left!Thank you so much!

  • Review 4 (2023-09-08 - Rating: 5)

    Pro Tech is the best company around. I have used them for plumbing issues and they go above and beyond to help me. They have always been able to fit me in their schedule the day I call or the next. They even accommodated me this very day by arriving earlier than I was scheduled because I asked if they could. John Shepherd was professional, friendly, courteous and took the time to answers my questions and did a great job. All techs that have done repairs to my home have been great. The office staff is so pleasant to talk with and they treat you with kindness and respect. Pro-Tech will definitely remain my go to company for any future repairs. i would HIGHLY recommend this company for all your plumbing needs. You wonā€™t be disappointed.

  • Review 5 (2022-04-11 - Rating: 5)

    Our water heater took a dump Saturday night. Thanks to Pro-Tech and Chris (their awesome technician) we had a new water heater installed quick and had hot water by Sunday afternoon. Chris was Friendly, took a moment to go over the new unit, and left the area cleaner than when he arrived.Thank you

  • Review 6 (2023-09-25 - Rating: 5)

    Juan did a great job servicing our ACs today. He was very thorough, respectful and has a great personality. Weve been using Pro-Tech for a few years now and were really impressed by the service techs. Cant recommend them enough. Thanks Juan!

  • Review 7 (2023-09-06 - Rating: 5)

    Pro Techs reliability, professionalism, and dedication to fair pricing made them a superb choice for plumbing services.Clients can trust them to consistently deliver top-notch service, making any plumbing needs a worry-free experience.In terms of reliability, Manny was consistently punctual and committed to ensuring customer satisfaction. We were alerted he was on his way, and he arrived promptly.Manny conducted himself with the utmost professionalism, always respecting our home and safety. He made sure to use appropriate gear and left no mess behind after completing the job. They offered us a clear estimate and that is what we paid.

  • Review 8 (2024-01-11 - Rating: 5)

    We are very happy with the service we received from ProTech, specifically with Juan Catalas. He was professional and personable and explained in detail what was needed and why and how he repaired our furnace. It is now back to normal service and we couldnā€™t be happier. Cost was more than we expected since no new parts were required.

  • Review 9 (2023-09-22 - Rating: 5)

    Not much to say, given this was just a quick service but weve been super pleased with Pro-Tech in general. Jailene has been out before, and has done a great job. Were I believe two years into a brand new AC system, and absolutely love it. Of all the remodeling, and appliances weve done this past 2yrs, this investment is probably what were most pleased with. Theyre not the cheapest in town, by ANY stretch. But, so far the quality, and customer service has reflected the price.

  • Review 10 (2024-01-02 - Rating: 5)

    Our Pro-Tech technician was very knowledgeable and friendly. He did a very good job servicing our air conditioning unit. Pro-Tech is very easy to contact and come quickly when there is a problem. I am very satisfied with Pro-Tech and their technicians.

  • Review 11 (2023-11-09 - Rating: 5)

    Our tech Kerry was extremely thorough and knowledgeable. He was spot on finding the problem that others had missed in the past. Kerry knows his stuff!! He offered us many options and was very professional and courteous. Thank you so much to Kerry and the ProTech team!

  • Review 12 (2024-01-04 - Rating: 5)

    Bryce was professional and efficient, and handled my two plumbing problems quickly. He explained things clearly and discussed options & cost. On top of all that, he is very personable and left me smiling.

  • Review 13 (2023-09-20 - Rating: 5)

    Joseph did a wonderful job replacing our hot water heater. We called Pro-Tech around 3:00 that afternoon. He showed up around 6:45 p.m. The time quote they originally gave us was 8 p.m - 11 p.m. so to have him show up early was a bonus! He had a water heater on the truck and was able to get everything done by around 9:00. He even took a quick look at another small plumbing issue we were having in the bathroom and gave us a simple solution. We would definitely use them again!

  • Review 14 (2023-06-24 - Rating: 5)

    I am part of their yearly service program, and today I had my yearly visit, which should have been an easy day.About 4 hours after the tech left, at which point told us our unit was functioning perfect, our house was a scorcher, in the high 70ā€™s with an error light and the a/c completely off.The zero rating was changed today by Sheryl at the call center who persisted on getting us a last minute appointment today, and the tech Roberto. He came and completely went through everything that was done the day before, and basically made sure everything was checked to figure this out. I am happy to say we now have our a/c working thanks to these 2 fixing the originals mistakes

  • Review 15 (2023-09-14 - Rating: 5)

    Eric Jackson was friendly and knowledgeable about his job and was happy with his performance. The only negative side is that it took 3 days to get a schedule with your company to do this AC problem. Me and my wife has to suffer without AC .So we decided to stay in a hotel to cool off . Hope this wonā€™t happen the next time or we call someone who could come for the same day service . Pro tech install my AC Thatā€™s why we call you first .

  • Review 16 (2024-01-05 - Rating: 5)

    Jordan did a great job! Friendly, professional and thorough! The spaces were clean when he left and he fully explained the scope of the service!I highly recommend Pro-Tech!

  • Review 17 (2022-12-11 - Rating: 5)

    Nick was our service provider and he was awesome! Even after given a time window I was notified 15 minutes before arrival. Nick was very professional and polite.William was amazing at our installation. I feel horrible that I did not catch his fellow employeeā€™s name. They arrived on time and stayed till the job was done and I knew how to operate equipment. They were also very polite and courteous.

  • Review 18 (2023-01-25 - Rating: 5)

    Awesome experience. Jordan is extremely knowledgeable and professional. He did an outstanding job helping us to understand what was going on with our system. And, he patiently answered all of our questions in a manner that we could understand. He is a great asset to your company. And, he loves and takes great pride in his work.

  • Review 19 (2024-01-04 - Rating: 5)

    She has serviced our HVAC twice now and is thorough. She explains what sheā€™s doing and why. Very professional, courteous, and informative. She pointed out some problems and possible solutions to rectify them. Weā€™ve been Pro-Tech customers for three years and Iā€™ll trust no one else with our HVAC needs. This employee needs a raise and recognition.

  • Review 20 (2024-01-11 - Rating: 5)

    Tech was punctual, knowledgeable and friendly. He reset the breaker (Which we had done multiple times) and it worked!!! He shared his knowledge and shared what couldā€™ve caused the issue. Thank you very much.

  • Review 21 (2023-06-27 - Rating: 5)

    We have always had excellent service from Pro-Tech. Weve purchased multiple air conditioning units from Pro-tech for our home, our sons home and our rental properties with excellent service 100% of the time from installation to maintenance. Additionally, due to some serious medical issues following major surgery when our AC was essential for health reasons, Pro-tech even sent out a technician to address a problem at 10 PM during a storm to correct a clogged drainage line that had shut off our AC. Our last technician, Jordan Darby, was outstanding as have been all of Pro-Techs technicians. Ive recommended Pro-Tech to friends and Id likewise provide my strongest recommendation on Pro-Tech to anyone needing to buy or maintain an AC unit/s.

  • Review 22 (2023-11-09 - Rating: 5)

    Victor was amazing! Professional, friendly and knowledgeable. He went about and beyond his scope of work to explain all the maintenance he provided. I would highly recommend Pro-tech.

  • Review 23 (2023-11-16 - Rating: 5)

    ā€œJā€ is fantastic. She is very knowledgeable and informed and good at educating her customers (in this case, me). Iā€™m grateful J is with ProTech and hope that she will service my AC/heating system for years to come.

  • Review 24 (2023-11-07 - Rating: 5)

    Nick exemplified Pro-techā€™s professionalism and expertise. He arrived on time and inspected my unit with skilled experience. He explained how my unit is operating and shared the pictures he took. I would recommend Nick and Pro-tech for any and all A/C needs. Pro-Tech is the company I use for all my A/C and plumbing work.

  • Review 25 (2023-08-01 - Rating: 5)

    Eric and Andrew are the amazing duo! They work so well together and get the job done. Installed new system, communicated throughout job and explained everything necessary! Definitely a solid choice going with Trane and Pro-tech AC

  • Review 26 (2023-03-19 - Rating: 5)

    Eric did an outstanding job tonight coming out so late to fix our AC unit. We truly appreciate it. Would give him 10 stars. The company is very good and reliable. Will definitely use you again and tell everyone about you. Thank you again!

  • Review 27 (2023-09-12 - Rating: 5)

    Jailene is always highly communicative and professional. I love that I know who and what to expect with my regular maintenance. As a newer home owner its been great to work with an honest, high quality company like ProTech.

  • Review 28 (2023-09-21 - Rating: 5)

    Both techs did an excellent job installing our new a/c unit. They answered all our questions and showed us how to use the Wi-Fi thermostat. They were very professional and on time. Thank you both for a great job!

  • Review 29 (2023-03-07 - Rating: 5)

    Moises came out to do regular maintenance on our unit this afternoon. He was extremely kind, responsive, patient, informative, and professional. All things you would want and hope for from a tech and service professional. Very appreciative of his time and effort!

  • Review 30 (2023-07-26 - Rating: 5)

    Our service guy Jordan was by far and away one of the best air conditioning guys Iā€™ve ever had. Knowledgeable, personable and very thoroughā€¦.I have had others from your company but Jordan has to be the cream of the crop.

  • Review 31 (2023-01-27 - Rating: 5)

    We had a great experience with Joseph! He was very knowledgeable, and was able to fix our issue unlike a previous plumber we hired from a different company. We definitely recommend using ProTech, and Joseph!! Great customer service and quality work!!

  • Review 32 (2023-06-07 - Rating: 5)

    Joe was extremely professional and knowledgeable!!!! He and his assistant did a great job.

  • Review 33 (2023-09-19 - Rating: 5)

    Nick performed our A/C inspection today. Performance was excellent.He has been servicing our A/C for several years now. Always a pleasure! Keep him around.

  • Review 34 (2023-11-20 - Rating: 5)

    Eric and the crew did a great job, everyone was very professional and is was a pleasure to have them in our home and work with them... They did a great job espcecially since the weather was bad but they still did a good way before the day was over. Very professioinal...................!!!!!!!!!!

  • Review 35 (2023-07-25 - Rating: 5)

    Moises was great! He completed my preventative maintenance quickly and professionally. Iā€™ve been using ProTech for years and have never had a bad experience.

  • Review 36 (2022-03-04 - Rating: 4)

    The sales rep and installers were top notch professionals. The installation was immaculate and very well done. You would not have known any work was done in our home when they left, and they were here working for 11 hours!! Price was high, but we appreciate good quality and understand that supply chain issues are driving costs up. The only negative is, shortly after installation, the system went dead. No power to the thermostat or the system. We called the service line and were told someone would be out next day between 10am and 1pm. The technician arrived later than the window that was provided. He identified the problem and replaced what he found to be a faulty float switch. Like his colleagues the day before, the technician was extremely competent and professional. I suspect the lateness was not his fault.

  • Review 37 (2022-12-06 - Rating: 5)

    Very professional tech. Gerrid is very knowledgeable and a pleasure to work with. A true professional and a credit to his trade. I would recommend him to all. The entire job went well. Everything was cleaned up like he was never here. I consider myself lucky to have met him.

  • Review 38 (2023-09-29 - Rating: 5)

    We recently had our Air serviced by Victor Maguregul of Pro-Tech . He was promt and Professional . All while explaining what work was done and the current condition of our Unit . I would gladly recommend this company to anyone . Thank You Victor .

  • Review 39 (2023-04-25 - Rating: 5)

    Great company.. They take care of my elderly parents! I just spoke to my mom, she said they were here all afternoon, hector is a hard workerā€¦. cleaning and servicing all 5 systemsā€¦.. and did an excellent job!! Always prompt and willing to reschedule if she canā€™t be there!!

  • Review 40 (2023-04-25 - Rating: 5)

    We are absolutely loyal ProTech customers. From sales to installation to service ProTech has exceeded our expectations for professionalism, courtesy, efficiency, and urgency. Weā€™ve used both their a/c and plumbing services and they do not disappoint.(A special shout out to Jordan, our service technicianā€” thank you!)

  • Review 41 (2024-01-03 - Rating: 5)

    We have always had great service with Pro Tech. They have always been on time and finish the work quickly and correctly. I would highly recommend them for A/C service.

  • Review 42 (2019-10-02 - Rating: 5)

    He was amazing. Made me feel comfortable about the decision I was making. Very knowledgeable about the product and instillation. He didnā€™t pressure me into buying anything or have to give him an answer right away. He simply showed me the products offered took detailed measurements and then gave me a price. He told me to take all the time I needed and then headed out. That is why I chose Pro-tech and I am glad I did. They have all been wonderful.

  • Review 43 (2022-05-06 - Rating: 5)

    Chris came out same day and diagnosed the issue within minutes. He had the parts onboard his truck and had cool air flowing within a half hour. The entire process from contact to repair was very seamless and professional. Good customer service and great technicians. Very well done. Highly recommend.Neil.

  • Review 44 (2022-12-14 - Rating: 5)

    Once again Pro Tech came through in a pinch! Not only were they able to replace the flange within 24 hours of me calling, Gerrid did a fantastic job! Service with a smile. Everything looks and works great! Thanks again!

  • Review 45 (2022-08-19 - Rating: 5)

    Excellent service! The team is very professional. They showed up exactly on time as committed. Checked everything well and did the complete repair to my satisfaction the same day what otherwise would have taken maybe a couple of days. I highly recommend Pro-Tech for plumbing and Air Conditioning maintenance. A/C Technician - Jordan is very polite, an absolute professional & proficient with his job.

  • Review 46 (2023-05-08 - Rating: 5)

    Moises was an excellent representative for Pro Tech. He took the time to explain the process and show us the work that had been done. Moises was very personable and pleasant. We hope to have him come back in May for our next service.

  • Review 47 (2023-05-03 - Rating: 5)

    Juan arrived on time, was super professional, and did a great job. Very knowledgeable. He walked me through every option of repair and service. Would absolutely use them again!

  • Review 48 (2023-09-22 - Rating: 5)

    I had a wonderful overall experience with ProTech! The staff was prompt, professional and explained everything in a way I could understand. I will absolutely be dealing with ProTech staff again the next time I have any sort of heating or plumbing concern.

  • Review 49 (2022-07-12 - Rating: 5)

    I wrote another review, which I stand by wholeheartedly. I neglected to mention my serviceman name, it is Eric Henry. This serivice took place July 12, 2022. After fooling around with another company over my broken A/C unit, I finally got frustrated and called Pro Tech. Eric came out and could not find anything wrong with my unit. I purchased a biannual service plan from him and paid for the diagnostic visit. I was never so happy to give away my money. It is truly refreshing to find an honest company and service man. I will say that the first A/C company I used did fix my unit but it broke down less than 24 hours later, and days have passed with no update from that company as far as getting a part that I needed. But, low and behold, I dont need that part anyway!! Thank you Eric and thank you Pro Tech. Your Integrity and honesty is admirable.

  • Review 50 (2022-12-12 - Rating: 5)

    The repairman was professional, explained the issue and what he did. He also informed us what will need to be done down the road. He was conscious of the cost and that we could wait for a long while to do the part replacement. We were very thankful for his mindfulness of the time of year and how the cost now would be hard for us. We will definitely use Protech again.

  • Review 51 (2023-10-19 - Rating: 5)

    My sink was leaking, and I had used Pro-Tech for AC, so I called them for plumbing. Ricky was in the area and diagnosed the issue (cracked disposal--I have no idea how old this one was) and installed a new disposal. Excellent, friendly service and quality work. Highly recommended!Gerrid did an excellent job as well recently on a differential call.

  • Review 52 (2023-04-28 - Rating: 5)

    Great customer service to setup appointment! Thorough follow up with text reminders. Technician Eric Jackson was absolutely a true proā€¦timely, detailed, kind and extremely knowledgeable!

  • Review 53 (2023-03-09 - Rating: 5)

    Chris checked several things, was very informative and eager to take care of our issues! Replaced our hot water heater asap and will come back to replace water filters. He was great, personable and friendly!

  • Review 54 (2021-09-27 - Rating: 4)

    I called on a Sunday for my non working air conditioner. I was connected to a live person who was an employee of Pro-Tech and not a call center. She was immediately able to schedule an appointment for the following day. Richard Cuesta was the technician. He was very friendly and knowledgeable. He diagnosed and fixed the problem quickly. He gave me some great advice and insight on air conditioners. I would definitely use Pro-Tech again.

  • Review 55 (2023-09-08 - Rating: 5)

    Victor Magurequi did a great job of maintenance on our two systems; did an excellent job of cleaning and testing all components, provided detailed descriptions and photos of his findings, and went the extra mile by removing a dead animal from one of the units.

  • Review 56 (2024-01-11 - Rating: 5)

    ProTech originally came recommended to me by a friend. They have since put my (old) system on regular maintenance. When I was ready, they replaced the entire system, and Im delighted with its efficiency and operation.. Todays regularly scheduled maintence service by Moises Pagan was excellent. He was on time, efficient, respectful and helpful. Im very happy with ProTech.

  • Review 57 (2023-09-19 - Rating: 5)

    We are very pleased with Omars installation of the thermostat trim plate for our new AC system. Omar did the job in a timely manner, with great craftsmanship and skill.

  • Review 58 (2022-07-09 - Rating: 5)

    Joe was amazing and helpful. He explained everything he was doing and kept us updated on the process. He worked nonstop to solve the plumbing issue. We will use this company again and specifically ask for Joe! Thank you so very much for your hard work and service

  • Review 59 (2023-09-29 - Rating: 5)

    I got to say that I got 3 estimates and you were a iil more expensive. But what got me to use this company was the professionalism and the knowledge of the technicians and the salesman. I am very pleased with unit. Thank you!

  • Review 60 (2023-02-03 - Rating: 5)

    PROTECH has been the best service providers we have used in the 20 years we have lived in Central Florida! PROTECH came out same day as my call. Our air conditioning unit was not blowing cold air. When every HVAC service in the area was slammed with service calls including ProTech, they still managed to come out that afternoon. (There was a health issue that made getting the house cooled down an absolute necessity.) ProTechs bid was certainly more reasonable compared to the other services we had contacted prior to this day. ProTech let us know that we did not need to replace the system. It was our choice. It could be fixed. We knew we needed a new system. ProTech made sure we understood there was a choice either to fix the old system or install a new one.I wish I had the room to tell how extremely well they handled getting the right unit for our home and the installation the next morning. The whole crew was neat, clean, professional and amiable.They left everything cleaner than how they found it, It was a no stress installation. Since then they have done routine maintenance service on the new system. Every time I meet one of the service technicians, I am always pleased at how clean, professional, smart, and polite they are.I have met Moise twice and he has been efficient,clean, and professional. Each time he goes over what he has done, and patiently answers all my questions.All the technicians Ive met are very well trained and knowledgeable. You will not regret using PROTECH for all your air conditioning/heating and plumbing needs!

  • Review 61 (2023-06-08 - Rating: 5)

    Ricky did a wonderful job replacing my water heater, remedying the leak it had caused in the condo building, repaired my outdated shower that was sending water through both shows and bath at the same time, and noticed that my hot water wasnā€™t turned on in the bathroom sink. Extremely knowledgeable, professional and efficient. Would/will 100% use him in the future for any and all issues with my condo!

  • Review 62 (2022-04-07 - Rating: 5)

    They showed up after only calling a few hours prior for after hours work. Did a great job. Super polite and fixed my shower. The cost was expensive but thats what you pay for having the part on the truck after hours. Dylan was very efficient and polite. Would use them again.

  • Review 63 (2022-10-28 - Rating: 5)

    Omar and Mark from Pro Tech did an awesome job installing our new Trane heat pump and air handler. They took their time and did it right. Covered our floors and took great care of us! Thank you.

  • Review 64 (2021-08-03 - Rating: 5)

    I have used this company for over two years and they are the best. Every single person who works for this company is a joy to talk to and Iā€™m super thankful for their wonderful service in the Florida heat! (I use their twice-yearly maintenance services and itā€™s beyond convenient and helpful) Alexis was at my house today and was both kind and efficient!

  • Review 65 (2023-01-24 - Rating: 5)

    Joseph Hammett was great! He was professional and gave me confidence the job would be done right. Iā€™ve had great success with ProTech and have been relying on them for many years.

  • Review 66 (2022-11-03 - Rating: 5)

    The technician was very friendly but not overly so. He complied with all of my requests and respectfully listened to what I had to say. He seemed very knowledgeable and had professional equipment. He showed up on time wearing a mask and never removed the mask. I am very happy with his service and will continue to call Pro-Tech for all of my A/C needs.

  • Review 67 (2022-06-23 - Rating: 5)

    Jay arrived in a timely manner, was courteous, and professionally provided Comfort Club six-month check up service for my Trane air conditioner system. He is a very knowledgeable technician, and it was a pleasure to have him help keep my ac system operating properly, providing my home with continuing comfort and me with peace of mind. Thanks Jay, and Thanks Pro Tech.

  • Review 68 (2023-04-28 - Rating: 5)

    Gregorio and Jaime cleared my drain line which has been clogged and flooding my garage. It seems my float switch failed again, even though it was replaced not long ago, and they left me with a properly working air conditioning unit. Both gentlemen were friendly and explained everything to me. I recommend Pro-Tech to everyone I know.

  • Review 69 (2022-06-27 - Rating: 5)

    Nickolas was great. On-time, pleasant and professional. A true credit to your company.Dealing with Alexis has always been a pleasure. He is everything that a HVAC Tech should be, professional, pleasant and informative. His testing the heating aspect of our system shows he is doing what is needed and I hope he can remain our Tech for as long as he is with Pro Tech.

  • Review 70 (2023-10-04 - Rating: 5)

    Jailene Amador did a great job servicing our air conditioning unit. She explained everything that she was going to do, was very friendly and answered all of my questions.

  • Review 71 (2023-04-24 - Rating: 5)

    I love knowing that ProTech is in my back pocket when I need anything HVAC-related. Jordan, who has visited a few times for preventative maintenance, is knowledgeable, kind, and trustworthy. Everything he says comes from a place of helping me, vs making money. I wish Jordan could be my repair guy for everything home-related! Heā€™s fantastic!

  • Review 72 (2023-09-18 - Rating: 5)

    Nicholas was extremely professional! Pro-Tech has been responsive to all my needs. Great people and a great product.

  • Review 73 (2023-01-23 - Rating: 5)

    Have used Pro-Tech for over 5 years. Good communications by phone and text with office to set and confirm time service techs will show. Tech is always on time and completes the work quickly with minimal intrusion to the home. Jordan was particularly helpful today. Very pleased.

  • Review 74 (2023-09-14 - Rating: 5)

    Gregorio did a great job. He quickly fixed the problem and got my AC working. He was neat and left everything in good shape

  • Review 75 (2020-01-15 - Rating: 5)

    Rey is a fantastic technician!!!! Gave us up-front all our options with prices. Great customer service from him and he is just an all around nice man. The workers who installed our system were really knowledgeable and efficient!!!! We could not be happier.

  • Review 76 (2023-09-17 - Rating: 5)

    Joseph H. did a fantastic job installing a new Gas Valve replacement for our water heater. Joseph was courteous and professional in all aspects of correctly identifying the issue from the start, explaining what needed to be done to correct the problem and then returning to finish the work after we received the replacement part.Anytime we have an issue with regard to our HVAC or plumbing we call Pro-Tech because we know the problem will be corrected.thank you. Paul K.

  • Review 77 (2020-06-05 - Rating: 5)

    Joel was such a pleasure to work with! He was very professional and very thorough with explaining everything to us about what to expect of their work and the different units. We appreciated his honesty and his ability to answer all our questions and concerns! Highly recommend him to anyone looking for a new A/C.

  • Review 78 (2023-11-09 - Rating: 5)

    The 2 employees that came out were very nice and professional. Everything was explained to me to my satisfaction. I would recommend Pro Tech to anyone needing AC installation or service.

  • Review 79 (2023-06-13 - Rating: 5)

    Juan was a true professional and extremely knowledgeable about the company and products. Juan gave honest answers and carried himself professionally and courteous. Very patient and friendly in our conversations.

  • Review 80 (2021-03-08 - Rating: 5)

    My husband and I inherited the original A/C system with the house we just bought, so rather than risk any problems this summer we had Marvin from Pro-Tech come in and talk to us about what repairs might need to be made. That led to a conversation with Jeremy, who talked to us about replacing the system. Austin and his team handled the installation. We were impressed with the knowledge and professionalism of everyone we spoke with at Pro-Tech, every step of the way. The entire process went very smoothly, and the new system looks and feels great. Were very pleased.

  • Review 81 (2023-03-21 - Rating: 5)

    With 3 separate AC units in our house, it is critical for us to keep them all running efficiently. Pro-Tech has done a great job for years keeping them well maintained. Technicians are always very professional, courteous and knowledgeable. I would recommend them to anyone. Jordan Darby is top notch!

  • Review 82 (2021-06-24 - Rating: 5)

    The service rep, William, was very polite and thorough in explaining what needed to be done. They sent someone out within a couple hours of our call. The AC unit is working beautifully now. We are happy to be on a Pro-Tech annual contract!

  • Review 83 (2024-01-08 - Rating: 5)

    Marvin Tema is a very professional technician who is always friendly. Takes time to explain any issues and leaves my home tidy.

  • Review 84 (2019-09-10 - Rating: 5)

    I have been a regular customer of Pro-Tech now for 7 years. Their preventative maintenance is very thorough and I can trust that all is well with my A/C units here at my home. Joel, the technician, was prompt, friendly, and remembered that he has been here before - even asking after our dog who had been ill in a past visit. Well done!

  • Review 85 (2024-01-09 - Rating: 5)

    Very friendly, very thorough. Gave us plenty of options. Would highly recommend your company to friends and family that need assistance with plumbing or hot water heaters.

  • Review 86 (2023-08-06 - Rating: 5)

    Jonathan Stewart arrived when expected, thoughtful and friendly. Found the problem right away; fixed it immediately. So we went from hot and unhappy to cool and happy. Thank you ProTech and Jonathan!!

  • Review 87 (2022-08-02 - Rating: 5)

    The city cut off my water because it wouldnt stop pouring from the side of my house. They said I needed a plumber. I called Pro-Tech Air & they came quickly. The tech Dylan was very knowledgeable, professional & took his time to teach me a few things. Dylan loves what he does & proudly talked about his Company. I will definitely use their services going forward.

  • Review 88 (2019-08-08 - Rating: 5)

    Long time Pro Tech AC customer, 1st time plumbing customer and now a long term plumbing customer. Ricky was amazing!! He did a thorough job and went above and beyond making sure I wasnt just good, but I was GREAT! Thanks Ricky and Great job!! I will highly recommend you and Pro Tech!!!!

  • Review 89 (2024-01-11 - Rating: 5)

    He was very knowledgeable when it came to the equipment at hand. Everything seem to be working fine, he replaced my ac filter I had on hand and stated if we have any problems contact you guys. He wanted us to at least give it a week and follow up if need be. Overall, he did an outstanding job.

  • Review 90 (2023-01-17 - Rating: 5)

    Once again we are impressed with the level of service from Pro-Tech Air Conditioning. Jordan was on time, friendly, through and professional. His attention to detail, pictures and recommendations is greatly appreciated.

  • Review 91 (2024-01-10 - Rating: 5)

    Nick was our technician.He arrived on time, demonstrated a professional demeanor, and completed the semi annual AC/heating maintenance work thoroughly. I recommend him highly.

  • Review 92 (2023-10-18 - Rating: 5)

    Protech installed our air conditioning and heating unit. We also had them replace our ducts. Theyā€™ve done a wonderful job. We also use them for our maintenance and they do a wonderful job with that as well. Theyā€™re patient, they explain things and theyā€™re extremely thorough. It is the only company that we will use in the future. If I have any plumbing problems I will contact them for that as well. They have proven themselves to us.

  • Review 93 (2022-07-12 - Rating: 5)

    Jordan Darby did a great job for us today! He arrived early, quickly discovered the problem, and had the AC up and running in less than an hour! If we need service again, Iā€™ll ask for Jordan by name! Thanks for a great job!

  • Review 94 (2019-10-06 - Rating: 5)

    Michael, Omar and Joshua are top notch AC installers. They patiently answered every question that we had, told us what they were doing every step of the way, and went out of their way to leave our home better than they found it. This was all over the span of ~12 hours that it took to complete the install.Very detail oriented with the singular goal of making it right for us.At every step they were kind, courteous and dedicated to doing it right for the customer.Kudos...job well done!Bob & Ginger F.

  • Review 95 (2022-11-01 - Rating: 5)

    This is not the first time I use this company. Tec was very knowledgeable and pleasant to talk. He was so honest with me about what was going on on. Thank you Byron or Brian. Awesome job. Tell your future wife she has a good man. šŸ‘ohhhh this is for Byrce

  • Review 96 (2023-06-21 - Rating: 5)

    I was very apprehensive when the technicians started cutting into the walls to start the repipe work but was very impressed with the work Justin and Manny did. They were very professional and knowledgeable and kept me informed of the work that was being done.

  • Review 97 (2024-01-06 - Rating: 5)

    Omar was knowledgeable and courteous.He put on shoe covers before entering my houseVery efficient by showing me pics of everything he didNice having a true professional come to your home for service

  • Review 98 (2022-06-25 - Rating: 5)

    Ricky did a nice job installing our water heater, he is professional and friendly! I always call on Pro-Tech for our A/C repair needs, and now I will call on them for my plumbing needs in the future, too! Thank you for always doing a great job for us!

  • Review 99 (2021-08-12 - Rating: 5)

    Dylan completed our services today. He was absolutely amazing! He was timely, professional, and friendly! We have hired contractors in the past who are unreliable scam artists, but when it comes to having any kind of plumbing services done, protech plumbing specialists will always be our 1st choice. Trust is earned and these incredible men have us as customers for life! Thank you, Dylan for your time and incredible service!

  • Review 100 (2022-01-26 - Rating: 5)

    Gerry and the Pro-Tech team did a fantastic and thorough job of a complete repipe of our older home, all new supply and waste lines as well as installing a new tankless water heater. It was a HUGE job and Gerry led the way with courtesy, a well thought out game plan and hard work. They were always on time, mindful of what they were doing and I appreciated the attentiveness. Thanks team! Weā€™re happy customers

  • Review 101 (2023-07-31 - Rating: 5)

    Moises is the best, heā€™s so thorough, takes his time to explain things to you and is so personable.This company has so many people working for them that are so hardworking and amazing.

  • Review 102 (2022-10-27 - Rating: 5)

    We use Pro Tech for our plumbing and hvac needs at our home. Everyone in the office is professional, kind and addresses our needs promptly. Chris A. is our main plumbing guy, he is friendly, a hard worker, knowledgeable about his trade and has become like family over the years. Highly recommend Pro-Tech.

  • Review 103 (2022-11-05 - Rating: 5)

    Perry @ Pro-Tech A/C and Plumbing was excellent. He was on time, very professional, and friendly. He serviced our A/C unit thoroughly and we are very happy with the results and cleanliness. Thank you!

  • Review 104 (2022-11-02 - Rating: 5)

    I ordered a new fridge only to find out the water cutoff valve had a small leak. Called Pro-tech and they fit me in asap. Our tech Bryce, was on time, very polite and knowledgeable. Second time Pro-Texh has saved me in a pinch!

  • Review 105 (2022-01-14 - Rating: 5)

    Ricky was on time for the appointment. He was knowledgeable and friendly. He repaired our toilet quickly and efficiently. I would definitely recommend ProTech to others and use them again in the future.

  • Review 106 (2023-08-04 - Rating: 5)

    Victor is very courteous. He explained all the steps he made to service my air conditioner. He is professional and I will ask for him for future appointments.

  • Review 107 (2020-09-23 - Rating: 5)

    The experience was fantastic. Called the HVAC company that installed the unit and they told me they couldnā€™t come out for 3 days. Called Pro-Tech and they had a technician to my house within a couple hours. The tech was thorough and fixed the issue promptly. Incredible experience.

  • Review 108 (2022-08-11 - Rating: 5)

    I called this wonderful business and they came out the nest day. Joe took care of the broken pressure valve on the side my house. As a first time homeowner in Fl.....I didnt know I had one. He repaired and gave me some great tips on other things.

  • Review 109 (2021-05-28 - Rating: 5)

    This was the best that my unit has ever been serviced. About 5 gallons of water removed from the drain pan in the attic. Then he cleaned the drainage line outside. This is service par excellent. Keep him and I want Velrick as you technician in six months.

  • Review 110 (2023-03-19 - Rating: 5)

    Very skilled and professional. Highly recommended. Julio Gonzales serviced my a/c went over and beyond what was expected. Did an amazing job. Very great technician

  • Review 111 (2022-09-02 - Rating: 4)

    They helped us when our AC failed and was out within 24 hours when other companies in the area couldnt get out here any faster than a few days. Which was their initial response as well, but I explained the severity and they said theyd get someone out within a day. The tech was friendly and completed the job quickly. This was very much appreciated, it got over 90 degrees in our house in a day since this was mid summer.However, when our AC unit failed again about a year later they werent able to get out here to do anything with it without it being 3 or 4 days out despite it being the same situation. It turned out the whole unit needed to be replaced and we went with someone else for the job.

  • Review 112 (2020-01-15 - Rating: 5)

    The technician Reggie was very polite and informative. Being a contractor myself, I appreciated his honesty and Thoroughness. It was obvious he takes great pride in his work and would definitely recommend this company based off of my recent experience.

  • Review 113 (2021-11-13 - Rating: 5)

    I use ProTech Air as my primary A/C & Plumbing company for several residential properties I manage. I am very happy with their prompt professional service. I highly recommend for repairs, equipment purchase and install, and for maintenance. I have a service agreement with them to maintain equipment and they are always proactive making the regular service appointments to keep my a/c units running efficient. So glad I chose ProTech!

  • Review 114 (2023-09-25 - Rating: 5)

    Gregorio actually was able to come a few hours earlier on my day off to take care of our plugged line A/C! He even showed me what to do to prevent that from happening in the future.

  • Review 115 (2019-09-30 - Rating: 5)

    Tech Joel arrive within 30 minutes of the start of 3 hour window given his arrival and he was every friendly courteous. He carried out his maintenance service and inspection in a thorough manner. He also gave me insight on my A/C system, as I tagged along and observed his work.

  • Review 116 (2022-03-22 - Rating: 5)

    Kerry is a terrific tech and subject matter expert on air conditioners. I ask him many questions about my units longevity etc. He have me good answers and advice. This man would make a great trainer or salesman. We need more people like Kerry in this world. He has a super attitude and demeanor..

  • Review 117 (2024-01-02 - Rating: 5)

    Arrived during window of time as promised. Cesar was a great tech. Cesar was knowledgeable, friendly, and provided quick service.

  • Review 118 (2023-04-27 - Rating: 5)

    Christopher Ashcroft from Pro Tech did a great job fixing my leaking water heater. Diagnosed the problem quickly, got the warranty part ordered, and replaced it two days later.

  • Review 119 (2020-11-05 - Rating: 5)

    Gerry was right on time and extremely professional. He asked questions to get the full idea of our concerns, then he made recommendations and gave us options. He never tried to hard sell anything, but educated us so we could make an informed decision.Completed the work quickly and with great care. Took away the old water heater and cleaned up.

  • Review 120 (2022-07-07 - Rating: 5)

    I would recommend ProTech company. Dylan addressed every concern I had about plumbing in my new home. I appreciate his honesty and respect he showed for his company. Truly a great experience with Pro Tech.

  • Review 121 (2022-07-05 - Rating: 5)

    We had the shut off valve under our sink repaired. Ricky worked quickly to assess the problem and repair it. He was very kind and professional. I would definitely use Pro Tech again.

  • Review 122 (2019-08-12 - Rating: 5)

    Ricky was absolutely amazing and very nice. He was very quick in responding and was able to fix the problem in no more than 5 min. If I ever have a plumbing issue I will definitely use them again!!!!

  • Review 123 (2023-01-19 - Rating: 5)

    Jaime did an excellent job doing the regular preventive maintenance on our Trane unit. He also reconfigured our cell phone app to allow communication with system when we were away.

  • Review 124 (2019-08-26 - Rating: 5)

    Pro Tech gives excellent attention to customer care. Mr. Torres was thorough, explained the services completed and gave recommendations for my next Comfort Club service. The call center personnel and technicians are always professional, amiable, and solution-oriented. Im very pleased with Pro-Tech.

  • Review 125 (2022-08-16 - Rating: 5)

    Plumber Bryce McDaniel was amazing! Kind, considerate, passionate about his profession, extremely knowledgeable and professional. Based on the repair and Bryceā€™s expertise, we will be sure to use Pro-Tech for all of our future plumbing needs.

  • Review 126 (2022-09-21 - Rating: 5)

    The Pro-Tech technician, Nick, arrived on time, was courteous, polite, and professional. He covered his shoes to protect the floors and went right to work. He inspected my unit and made, replaced the filter, and recommendations for proper continued use.

  • Review 127 (2021-05-12 - Rating: 5)

    Richard was awesome! He helped me to understand why my AC unit was malfunctioning. As well as gave great advice on things I can do on a regular basis (like flush out the drain with a little soap and warm water instead of vinegar or bleach). He was quick, efficient and answered all my questions (which was a lot). Two thumbs up.

  • Review 128 (2022-12-12 - Rating: 5)

    Chris is always so efficient, professional, and fair! He always goes the extra mile to give great advice and education for us to be proactive as homeowners. Highly, highly recommend!

  • Review 129 (2022-01-19 - Rating: 5)

    I previously used Protech for installation of new AC units in my home. I loved everything about their work. When I had a plumbing issue, I was so relieved to see that they also take care of plumbing. They are a company I have come to trust fully. They are responsive, on time, and professional at every step. For AC and plumbing needs they will be the only company I use.

  • Review 130 (2022-02-24 - Rating: 5)

    Let me paint this picture for you: We just finished a workout in the hot Florida sun and right before we went to shower, our water pipe broke during pool construction. I frantically called ProTech and the woman on the phone was super kind and helpful ā€” she had us scheduled for service that day within just a few minutes. They arrived early, got us a quick quote, and got straight to work. Jerry (Gerrod) and Joe are THE BEST. Super kind, efficient, and detail-oriented. Within a few hours, theyā€™d dug all around the yard (in the hot sun) and installed new pipes to reroute the water from the pool area. We had hot water well before any of the other companies had even offered to come out to look at the problem. All to say ā€” ProTech is now our go-to and truly understand the luxury of a hot shower. Thanks, Jerry and Joe!

  • Review 131 (2023-09-17 - Rating: 5)

    Js service was excellent! She was extremely knowledgeable and performed top notch service! Thank you so much! Pro tech customer service is top tier!

  • Review 132 (2022-06-13 - Rating: 4)

    Excellent company. The service has been excellent for the past 10 years that I have been a customer. The staff has always been helpful, cheerful, and knowledgeable. I feel they cost just a little bit more but, they have always exceeded their value in my estimation.

  • Review 133 (2021-04-01 - Rating: 5)

    Easy to get an appointment!Paul did a great job identifying the problem with my AC. He was courteous, professional and very knowledgeable. He was very focused and patient with all my questions šŸ˜Š This company checked all the boxes!

  • Review 134 (2022-06-25 - Rating: 5)

    Moses is polite & respectful. He did a great job with my A/C quarterly maintenance. He made sure inside & outside A/C system was working in top condition.I would strongly recommend Ori-Tech Airconditioning company. Thank you very much!

  • Review 135 (2023-01-17 - Rating: 5)

    Moises did a great job performing our semi-annual preventative maintenance on our Trane HVAC system today. He listened to all my concerns d requests and performed the service professionally. Great job Moises!

  • Review 136 (2024-01-03 - Rating: 5)

    Found Joe to be very personable and client satisfaction driven. He took extra measures to ensure our needs were met. We are a commercial property, so response and workmanship is a priority when choosing our service vendors.

  • Review 137 (2020-06-08 - Rating: 5)

    Pro-Tech is the place you want to call for A/C maintenance and repair. They have maintenance plans which I just did, I have always done in order to keep my A/C running ice cold. This is a very friendly company from when you call to when the tech is in your home. Their work is well documented digitally and our experiences with Hunter and Jean have been exceptional. They are both expert Air conditioning technicians and very respectful and polite. I highly recommend Pro-Tech for air conditioning. They do it right.

  • Review 138 (2020-06-09 - Rating: 5)

    Jonathan Stewart is a top notch professional!! He diligently worked on our A/C to figure out why it wasnt working and found the solution, saving us 100s of $$ in unnecessary repairs. He was kind, funny and very knowledgeable in his profession!! Being a part of the comfort care club, we hope we always get Jonathan Stewart to service our air conditioner!! Thanks, Stewart for your excellent and professional service!!

  • Review 139 (2023-07-28 - Rating: 4)

    There was several days delay receiving components under warranty from the manufacture.but itā€™s all good now from the heat wave of 2023.To the ladies at dispatch, base thank you very much

  • Review 140 (2023-06-24 - Rating: 5)

    Tech was very helpful and knowledgeable. We spoke about different options and at the end of the day for what all the services would cost I could have a brand new unit. So thatā€™s the route I am taking

  • Review 141 (2023-09-07 - Rating: 5)

    Technician Eric Jackson came out and did some maintenance on the unit of our building, incredibly professional, and got the Job done quickly. Couldnt be happier with the service

  • Review 142 (2021-10-20 - Rating: 4)

    Update: After numerous visits and even Trane coming out it is all fixed and running as it should. Hector and Mike did make everything right in the end and that is the most I could ask for.Back on July 6 I had my HVAC system replaced with a new Trane 5 ton unit. Since the install I have had ongoing issues and multiple technicians come out to try and get my unit working properly. Here I am on July 28 with still ongoing issues. The last 2 times I was supposed to have technicians out, 1 time they gave a 3 hrs window to arrive. No call or update. Called at the end of the window stating the tech was running behind. They finally showed up well outside the window they gave me at night. Today I was supposed to have another tech out. Given the 3 he window. No call and no show. I called at the end of the window again and said something happened with the call and no one was dispatched out and they couldnā€™t have anyone out. Like most people both my wife and I work and canā€™t have anyone out till Monday if they decide to show up. Pro-Tech was certainly not the cheapest but they stressed their detail to quality work and on call tech support 24/7. It sure sounded nice initially but what good is it if you keep having one tech after another after another look at the system say this is the problem and should be okay now. I have now wasted 4 evenings trying to get my AC finished with no avail. I hope I am an anomaly and others donā€™t suffer the same fate but to say this entire install has been horrible is an understatement.

  • Review 143 (2019-09-25 - Rating: 5)

    I have used Pro-Tech for years. When I needed a new A/C unit Pro-tech was the go to service. Their tech are great. I have requested Joel Torres for my semi annual tech for several years. Hes knowledge is superior and he does the job quickly.

  • Review 144 (2023-09-14 - Rating: 5)

    Gregg the ProTec Technician, was early, which was good for me. He came in checked both inside and outside units, within the hours he had resolved the issue with my A/C unit, told me, I could close any open windows.

  • Review 145 (2024-03-06 - Rating: 5)

    Moises was very professional. Offer great pointers on maintaining the drain system. Highly recommend Pro Tech and their Technicians.

  • Review 146 (2023-09-19 - Rating: 5)

    Jordan the tech was great. Quickly diagnosed the problem and got my system working again. Very friendly and professional.

  • Review 147 (2022-02-10 - Rating: 5)

    Technicians were very professional yet approachable and pleasant. Install went flawlessly and they cleaned up as they went along. Questions were answered, any requests were immediately addressed. Highly recommended for an excellent installation.

  • Review 148 (2019-10-14 - Rating: 5)

    Omar, Eric, Allan, Marcus, Mark & Joshand Michael, were extremely professional and performed awesome work. The install was not as straightforward as it was first explain to them but they took the hurdles in stride and the system is working perfectly.I would recommend protect air conditioning and these guys to do the work any day.

  • Review 149 (2024-01-10 - Rating: 5)

    Peter was very professional. He checked everything out thoroughly and showed evidence of his findings. There were no hidden surprises.

  • Review 150 (2021-02-10 - Rating: 5)

    Jonathan did a fantastic job repairing the leak in our AC. We had had issues since we moved in and different repairmen came to help with no avail. He was polite, thorough and took the time to figure out the real problem. Thank you Pro-Tech and thank you Jonathon!

  • Review 151 (2021-06-22 - Rating: 5)

    I had a quote from another Hvac company for over $2000 and they left my system down from Friday to Tuesday. Zachary came in and had me running in less than 2hrs for a fraction of the cost. I couldnt be more pleases with the service from Pro Tech!! Definitely will call for all my AC needs.

  • Review 152 (2020-01-15 - Rating: 5)

    My A/C stopped working yesterday afternoon after coming home from work. I researched 24 hr. companies. I chose and called ProTech. Great choice, great service. The tech that came out was Ogi Ivanov, he was very nice and professional. He determined the issue right away, had the new part on hand and replaced. šŸ‘Thank goodness didnt want to go without A/C this time of year.

  • Review 153 (2022-08-22 - Rating: 5)

    Nick at ProTech is a real pro. Always so professional and nice. He performs our preventative maintenance twice yearly and does an excellent job.

  • Review 154 (2022-03-11 - Rating: 5)

    Marc and his partner installed a new HVAC system in my house and we are very satisfied with the results. It was a long job, but one they stayed to complete despite the various obstacles they encountered. I would hire again no question.

  • Review 155 (2021-03-10 - Rating: 5)

    Ricky Mercado, the plumber, came out at 9:45 pm and did a fantastic job clearing out my clogged toilet. Very professional and kind, he explained every detail of the work he performed and what I may need to do in the future to keep everything flowing freely.A great experience.

  • Review 156 (2024-01-04 - Rating: 5)

    I have had Pro-Tech for a number of years now and I have been extremely satisfied with their service! There technicians are always pleasant and professional!

  • Review 157 (2023-09-06 - Rating: 5)

    Moses was great. Friendly efficient and worked quickly. Work area was clean when finished. Very happy with Pro Tech.

  • Review 158 (2020-06-02 - Rating: 5)

    I had Pro-Tech replace the builders grade Carrier A/C Units, which were 10 years old. Pro-Tech delivered a quality service. Installed upstairs unit in one day and downstairs unit the next day. They were on time and responsive / respectful at all times. No issues noted.I would recommend this company for HVAC service.

  • Review 159 (2021-11-08 - Rating: 5)

    Protech air conditioning was very good with their service and the technician Kerry was very nice and helpful with the job that I needed with my AC. If you ever need service with your air conditioning call pro-tech theyre great people/company.

  • Review 160 (2021-06-18 - Rating: 5)

    I had an emergency call from my tenant on a very hot evening who said the air conditioner was not cooling. I found your ad and called. I was able to get a technician to come the very next day. He very quickly found the problem, fixed it and my tenant and I were extremely happy. I, a little more than her because it was at a very reasonable price. Thank you Mr. Martinez.

  • Review 161 (2023-03-14 - Rating: 5)

    Annual inspection/maintenance was great. Joseph was professional and diligent - would definitely recommend him and pro-Tech in general

  • Review 162 (2019-09-06 - Rating: 5)

    Pro- Tech Air Conditioning & Plumbing Service has been our A/C company of choice for many years. They are prompt, do what they say they are going to do and take the time to answer any questions we might have. An honest company that always treats their customers right! Highly recommend them!

  • Review 163 (2021-05-11 - Rating: 5)

    Excellent! Ricky came to helped us in late evening as an emergency and fixed our front yard water pipe leakage. I will ask him again if we have any plumbing issues in the future. I strongly recommend the Pro-Tech to our neighbor community.

  • Review 164 (2023-04-25 - Rating: 5)

    Eric J. was great. Super friendly and explained everything. Very personable and worried about keeping the place clean as he went in and out of the house post rain storm. Super experience!

  • Review 165 (2022-08-11 - Rating: 5)

    We had 4 different companies out to assess our Trane unit that randomly stopped working. Every company said it was the blower motor, the board, and some said we needed a new air handler. Every intervention they implemented failed. We found out that protech technicians know how to work with high efficiency Trane machines. After 2 weeks in Florida summer heat without AC, Greg (Gregorio) came out and diagnosed/fixed our problem within 45 mins. It was not our unit. The unit was fine. We were blown away with the professionalism and timeliness of this company and their technicians.

  • Review 166 (2023-11-11 - Rating: 5)

    ProTechā€™s employee MoisesPagan, did a maintenance check on the Trane air conditioner which keeps it running in good condition. I appreciate this service. Thank you

  • Review 167 (2020-01-25 - Rating: 5)

    Eric from Pro-Tech was our new heat pump installer and he was terrific! he replaced our air handler in a small area and rebuilt the whole unit. Did a super job! Highly recommend him and Pro-Tech!!

  • Review 168 (2023-09-27 - Rating: 5)

    The entire team was awesome. They knew what they were doing and got the job done under schedule. Highly recommend!

  • Review 169 (2022-09-27 - Rating: 5)

    Nestor completed an extension job evaluating the HVAC unit. Explained everything he did and was really friendly. Glad we went with your company!

  • Review 170 (2023-11-17 - Rating: 5)

    Prompt, pleasant service! This business was referred by a family member. They responded immediately when a plumbing problem happened with a houseful of company!

  • Review 171 (2020-10-27 - Rating: 5)

    Protech is the most professional service company that I have dealt with. Everything is spot on and they are always so polite and very quick to help. I have a service agreement with them and I am treated like they are best customer. I know that they treat every customer like that.

  • Review 172 (2021-11-12 - Rating: 5)

    Dominick did an outstanding job. He was professional and courteous and took pride in his work. He explained everything as he went along and he did a great job servicing our unit.

  • Review 173 (2019-09-14 - Rating: 5)

    I just had Jose Torrens from Pro-Tech repair my Trane air conditioning unit.It died on a Saturday, and I called Pro-Tech in the morning, and to my shock, they sent Jose to my home that afternoon. Jose is more like a surgeon than an AC technician. He was amazing, and not only repaired our unit, but cleared out clogged drain lines within the unit, and drainage lines that lead out of our home. Everything is working perfectly - and all done on the SAME DAY that I called. You cannot get better service than this.

  • Review 174 (2022-11-03 - Rating: 5)

    Service team was very professional and knowledgeable, did an outstanding job re-routing my main water line. Will definitely use them again for my plumbing and HVAC needs.

  • Review 175 (2022-07-08 - Rating: 5)

    Nick was on-time and professional. The maintenance was done quickly and neatly. Nick has been here several times now and never disappoints. Great job!

  • Review 176 (2019-09-13 - Rating: 5)

    I would like to give a huge shout out to Michael and Ray, they were able to use their knowledge in solving a complicated situation. I am most appreciative. They persisted and succeeded in finding a solution. Thanks also to the office staff, they were all concerned and checked with me if things were going ok. Last but least, Hector, President and CEO. who understood what was happening, and was concerned that a proper solution would be achieved. Million thanks to you all.

  • Review 177 (2019-08-09 - Rating: 5)

    Pro-Tech Technicians are always prompt, courteous and professional. I have used them for plumbing problems in my home 3 different times now and have nothing but great things to say! If you are sick of dealing with service providers who dont show up when they say they will, or jerk you around, call Pro-Tech! Youre experience will be much better!

  • Review 178 (2023-06-12 - Rating: 5)

    Shut off valve and flapper for toilet replacement. Bryce, plumber was on time, polite and identified the problem quickly. He also took the time to explain the repair before and after.

  • Review 179 (2022-08-11 - Rating: 5)

    Service tech was knowledgeable, polite and professional. He made us feel safe and secure in our AC needs and gave excellent advise on upkeep of our system

  • Review 180 (2020-02-08 - Rating: 5)

    Woke up to really cold house and the air conditioner was putting out cold air and the temp showed 65 and going down. Called Pro-Tech Air Conditioning who installed the system. They immediately sent a tech within just over an hour. The tech was courteous and listened to my wife about the problem. The Tech changed the filter and worked on the system to find a stuck valve. Great system and even better service with Pro-Tech Air Conditioning. Thank you. Clarence Bass

  • Review 181 (2023-09-22 - Rating: 5)

    Jerry arrived had a great grasp of the problem & discovered even more. Canā€™t say enough about his work and professionalism.

  • Review 182 (2020-01-15 - Rating: 5)

    Called late in the evening the night before Hurricane Dorian was forecast to hit our area. Diane was quick to answer and schedule a technician for the morning; Cisco called the next morning to send someone sooner; and Marvin handled the repair quickly and efficiently. They are great!

  • Review 183 (2021-05-19 - Rating: 5)

    Stewart was professional and friendly. He explained issues well and showed pictures of the problem and did the repair with assurance. He also took the time to explain what was good for future maintenance, to help avoid problems down the road! Thank you, Stewart!

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