Franklin Family Plumbing
Located in Williamstown, New Jersey
Address: 2696 E Grant Ave, Williamstown, NJ 08094, United States
Phone: +1 856-297-2776
Rating: 4.9
Services
- Online estimates
- On-site services
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-23 - Rating: 5)
Bob is a great plumber and awesome human. He’s extremely timely, communicates quickly, and is very reasonably priced. We have had him come out on a number of occasions to help us fix things around our old house and he always takes the time to explain what he’s doing and why he’s doing it. He really goes above and beyond, I’d give him 10 stars if I could! Highly recommend calling Bob for any of your plumbing needs!! -
Review 2 (2024-11-29 - Rating: 5)
First time using Bob from Frankin Plumbing and it will definitely not be the last. He explained every step of the way and was very reasonable with replacing my water heater. I will definitely be recommending him to my family and friends. -
Review 3 (2024-11-29 - Rating: 5)
I called for a last minute same day service for a leak in my powder room. To my surprise he showed up and resolved my pipe issue. Fast, reliable, and fair customer service. I would definitely recommend. -
Review 4 (2024-07-30 - Rating: 5)
Bob and Chuck were amazing. Friendly, knowledgeable, pleasant, hard working, quick, and efficient! They really went above and beyond to give us the best experience possible. Will recommend to everyone! Thank you! -
Review 5 (2023-04-03 - Rating: 5)
I am so grateful I came across this plumbing service after searching relentless online. I read the reviews and call and Bob scheduled me the next day. He was very professional, punctual, honest and pleasant. I had a shower leak and he came and looked at it and gave me the price upfront. His price was VERY reasonable! He was able to squeeze me in on shirt notice and get the job done within 30 minutes. I am so impressed with the whole experience that I told him he would be my plumber guy from now on. He gained a forever customer. Thanks Bob! -
Review 6 (2024-10-02 - Rating: 5)
Bob was great fair and is honest , super good guy , had a problem with my Sun Pump , he made sure it was fixed after two visits ,did not charge me extra and did a fabulous job , clean , neat , excellent job I would highly recommend thank you so much , you are my guy from now on with all my plumbing , see you soon thanks Andy Pandolfi -
Review 7 (2022-06-24 - Rating: 5)
Moved into our new home and our shower stopped working. Our former plumber did not service our new zip code. Our former plumber recommended Franklin Plumbing. Made a call and was quickly contacted by Bob who was out the next day to assess the issue. We required a new operating system for the shower. Bob took the time to contact Moen and order the parts. Once received, Bob was again, quickly out to the home and completed the work. Bob was great at explaining the process and answered all our questions. Bob also took the time to educate and review some general plumbing questions with me, the “non-handy person”. I would not hesitate to use Franklin Pluming for any future needs. The work was done promptly, correctly, and at a fair price. And, above being a great plumber, Bob is just one heck of nice guy! -
Review 8 (2022-02-17 - Rating: 5)
Bob is a lifesaver. My elderly mother had a leak at the outside spigot of her home – open air crawl space under the house. I reached out several times to a different local plumber who was recommended to us by one of my mother’s neighbors. After 4 unanswered calls and a few texts messages I gave up. I decided to call Bob instead who I saw had some good reviews on-line. Bob literally returned my call in 10 minutes and asked me relevant questions about the problem, the urgency and to figure out a best time to schedule a visit. The next day Bob was at Moms house Bob where he noticed that the leak was more extensive than I had thought and he quickly called to walk me through the repair process. Bob sent me pictures from inside the flooded crawl space and clearly explained what would be needed, the costs, and when he could do the work. Within a few days, the leak was fixed, damaged piping was replaced, hangers properly replaced, etc. and all was safe and sound for her. Excellent customer service and workmanship at a reasonable price. Thats what Bob delivered. Thanks again Bob. -
Review 9 (2021-03-16 - Rating: 5)
Franklin Family Plumbing is just what the name says...Family! They treat you well, and are extremely professional, responsible, dependable, knowledgeable, and courteous! I called Bob to install my water heater. I also called Bob to look at a bathroom remodeling job that another company did and Bob gave me pointers on what to say to my contractor. He researched the tub that was done and informed me on what the requirements were to ensure the remodeling project went well. Once you know Bob the Master Plumber, you will not loose sleep worrying about who will take care of your Plumbing problems without charging you an arm and a leg! Bob is the man who goes the extra mile! Thank you Bob for being there for me and being a reliable Plumber! -
Review 10 (2022-03-22 - Rating: 5)
Franklin Family Plumbing is quick to respond and will show up as promised. Bob is pleasant to deal with and his rates are reasonable. He seems genuinely interested in fixing your plumbing issue rather than looking to make a profit. Bob is upfront about his quotes and does what he can to stay in your budget. Its great to have finally found a reliable plumber! -
Review 11 (2021-05-09 - Rating: 5)
I called Bob for a leaky pipe in the basement and he was able to come over the next morning (on a Saturday!). He offered my wife and I tips and pointers as he was working. Bob is a very personable, well-rounded, knowledgeable professional. His pricing is extremely fair and you know youre getting honest work. I saved his number for any future plumbing needs and will be referring him to anyone in need of plumbing services! -
Review 12 (2021-05-17 - Rating: 5)
I called Bob from Franklin family plumbing, because I my bathroom sink was pouring water 💧and Bob made my appointment right away. He came over on his family day to help us out. His prices are very very very reasonable and no-one can beat them. I would always recommend Bob if anyone ever needs a plumber he is the one and only. Bob is very honest and professional and he knows his work. So if you need a plumber Bofrom Franklin family plumbing is it -
Review 13 (2022-02-11 - Rating: 5)
Bob was able to fit us in fast after we sprang a leak with our kitchen faucet. He was on time, courteous, friendly, and professional. He cleaned up when the job was complete. The new faucet looks great and I highly recommend his services. -
Review 14 (2021-11-12 - Rating: 5)
We had a leak from our Kitchen faucet and a toilet and Bob came out right away and got everything fixed up in a jiffy. He was very reasonable, polite, punctual and did a great job. We ended up replacing our kitchen faucet and couldnt be happier.Also its nice to know we now have a plumber for all our future leaks. -
Review 15 (2021-07-28 - Rating: 5)
We called Bob because we had a leak in our basement and he was very responsive and came with such a short notice. He was very flexible with our schedule and fit us in the next day and came early in the morning for our convenience. He did an awesome job finding the leak and fixing what was wrong. He was fast and efficient. He also was great with our toddler who talked his ear off the whole time, which was a plus and made me more comfortable and I didn’t feel like my daughter was pestering him with her curiosity. Overall it was a great experience and we will be using him again in the future. Highly recommend!! -
Review 16 (2021-07-17 - Rating: 5)
I needed a plumber to install a gas line to an outside grill and I couldn’t be happier. Bob was responsive, professional and was able to get the job done in a matter of DAYS!! Bob does fantastic work I highly recommend and will be utilizing his services for all my plumbing needs. -
Review 17 (2021-12-31 - Rating: 5)
Bob, replaced the faucet, water lines, and drain trap on pedestal sink in our half bath. Job complexity came when mounting back sink to wall. Bobs 20+ years of experience definitely displayed when performing this job. Also he is very tidy and his customer service is wonderful. -
Review 18 (2021-08-05 - Rating: 5)
Bob came in and fixed a simple leak and I found my plumber for the future! He was very professional and knowledgeable about his service and very personable to my family. Would recommend to anyone looking for an honest and knowledgeable plumber! -
Review 19 (2024-08-30 - Rating: 5)
Did a great job diagnosing and immediately fixing the issue. Very affordable. Thanks so much! -
Review 20 (2021-05-18 - Rating: 5)
Absolutely the best customer service in South Jersey! Bob, the owner, answers the phone and schedules the appointment immediately. Was on time and the price was extremely fair. I got a guy now for all my plumbing needs. -
Review 21 (2024-07-03 - Rating: 5)
This is my first time using Franklin Family Plumbing and they have a customer for life. Bob is amazing, knowledgeable, prompt and most important, he cares about his customers.He installed a new hot water heater for me. We quickly realized there was a manufacturer defect with the thermostat as it wouldn’t light. We immediately called the manufacturer. They gave us the run around, but with Bob’s help, they shipped out a new part.Not only did he stay until they agreed to send the new part, he checked in with me until I received it. You just don’t find that kind of customer service anymore. Bob goes above and beyond for his customers. -
Review 22 (2024-07-30 - Rating: 5)
Couldn’t ask for a more positive experience! Bob is a true professional, full of knowledge and experience. As a new homeowner, & someone new to the area, I had no idea what I was getting into when my water heater stopped working. Bob talked me through the process, came to check it out, and helped me get a new one under my current warranty! Installed the new one the very next day! Not to mention bob and chuck helped my fiancé get our new washer/dryer into our basement (which happened to be delivered while they were there!) We are so grateful to bob and he gained us as clients for life! THANK YOU BOB! -
Review 23 (2024-09-19 - Rating: 5)
Bib came out and fixed a problem fast and affordable...I highly recommend this business -
Review 24 (2024-07-30 - Rating: 5)
Bob is awesome!!! He stuck with me through my long drawn out renovation. He is clean neat and very friendly. -
Review 25 (2024-10-10 - Rating: 5)
Bob did a fantastic job at my home, replacing some damage to shut off valves. Hey Its a true gentleman and his price, its very fair -
Review 26 (2024-06-21 - Rating: 5)
Bob provided world class customer service. He was profesional and very knowledgeable about the service that we needed. We will be using Bob on all of our plumbing projects. -
Review 27 (2023-10-26 - Rating: 4)
UPDATED REVIEW - The owner reached out to me and came to make the requested repair. Good service and repair has worked well! -
Review 28 (2023-01-05 - Rating: 5)
Bob is a great guy, helped me out a lot with my water heater problems! -
Review 29 (2023-11-21 - Rating: 5)
Bob is a true class act! Extremely friendly, knowledgeable, professional and reasonable. We are going to use him for future projects and recommend him to our family and friends. In todays world, it is difficult to find few craftsmans who take pride in their work. Bob is one of them. So glad I found this man! -
Review 30 (2021-12-31 - Rating: 5)
Out of several calls Bob was the first to answer right away and was very responsive to questions and our needs. He gave us a very competitive price to install our gas water heater and came early the very next morning as promised. He was very friendly with our entire family including animals making a very comfortable experience which meets our expectations in our home. Great service overall and we would recommend Bob and company to anyone in the future and we definitely found our guy for any future needs. Thank you Bob -
Review 31 (2021-03-16 - Rating: 5)
Ive used Franklin Family plumbing for various repairs and installs. I moved into my house 7 years ago and the plumbing done by the previous owners needed to be fixed and or removed. Over the past 7 years my husband and I have worked with Bob, the owner of Franklin Family Plumbing and loved the service he provided us. Prices were reasonable and was very honest about what needed to be fixed. While he worked on things in our house he showed my husband a few tips and tricks to problem solve on his own in the event we needed to. Finding a reasonable and honest plumber is difficult, but we were lucky. Would recommend! -
Review 32 (2023-03-30 - Rating: 5)
Bob installed a reverse osmosis water filtration system and it was done in a very professional way. I would highly recommend him to anyone for this or any plumbing jobs. -
Review 33 (2023-04-01 - Rating: 5)
Highly recommend!