Carters Plumbing, Heating & Cooling of White Lake

Located in White lake, Michigan

Address: 10431 Highland Rd, White Lake, MI 48386, United States

Phone: +1 248-617-1412

Rating: 4.8

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-06 - Rating: 5)
Mario was very courteous, professional and very knowledgeable.He explained what it would take to complete the job and provided an accurate cost.He completed the repair quickly and neatly!!When he was finished you couldn’t tell that there was any repair work done. The job site at our house was very clean and the appliances were back in their original position.I would highly recommend Carter’s plumbing for any type of repair work, and would definitely request Mario for the job!!!Thank you Mario!

Review 2 (2024-12-31 - Rating: 5)
I would highly recommend Carter’s Plumbing. The appointment scheduler stated they would arrive between 8:00am-1:00pm. She called at 9:55am to inform me the technician would be at my home within 30-45 minutes. My technician, Sam arrived shortly before 11:00am. He was professional and courteous (brought indoor booties to put over the top of his shoes to wear inside not to track dirt or water around my home). I explained to him the situation with the clogged toilet and he gave me 2 options. He tried option 1 to auger the toilet with a snake and it resolved the clog. Option 2 was not needed, thankfully as it was much more costly. Cost was $217.72 which I feel is fair to have the worry of the toilet backing up into my house to be erased. Sam was swift, finished the job in less than 10 minutes and cleaned up the work area upon completion. My experience with Sam and Carter’s Plumbing is 5/5 stars and would recommend them to anyone in the area in need of plumbing assistance. Thank you to Sam and Carter’s Plumbing, I know who to call if I run into a plumbing issue in the future.

Review 3 (2025-01-01 - Rating: 5)
What a great experience! Very satisfied. Kristy and Eric my insurance team found Carter Plumbing were professional, timely, easy to work with. Mat and Zach the technicians were very accommodating did tidy and stellar work. Went over and above.

Review 4 (2024-12-24 - Rating: 5)
Desperately needed a plumber on short notice right before the holidays. Was able to schedule an appointment on line and have them there within a few hours. They stayed in contact when they would be arriving, were extremely courteous, informative, and professional. I would not hesitate to use them again and highly recommend them to anyone looking for a company that upfront and professional, trustworthy and reasonable in their pricing

Review 5 (2024-11-13 - Rating: 5)
We had an amazing experience with Carters. Mat T was very knowledgeable and professional. The whole Carters team was very responsive and offered a fair price compared to another quote we got which was almost double. They even honored their quote price after running into some unexpected challenges with getting through our foundation.They did an awesome job reconfiguring our drains for a bathroom remodel and tree root removal. I highly recommend Carters plumbing.

Review 6 (2024-12-11 - Rating: 5)
Brandon, from Carter Plumbing and Heating, did a detail analysis and determine why my 2-cycle furnace was not blowing hot heat while running on the first cycle. He made corrections replace a part and recommend regular maintenance program yearly be done moving forward. I was impressed by his knowledge and how he explained everything and provide detail pictures and viewing items on the furnace. I purchase their annual maintenance program and will be using Carters services moving forward if you want a company you can trust to be honest and do the job right Carter Plumbing & heating is the place to call.

Review 7 (2024-12-17 - Rating: 5)
Outstanding Service and Knowledge from Mark was a pleasure having him in my home there have been other plumbing companies here and could not figure out the problem.Well look no further Mark is your guy. He also discovered other issues and is going to address them as well. I highly recommend this company 10 Stars all the way.

Review 8 (2024-11-13 - Rating: 5)
Carters was prompt and efficient at fixing our two issues. One issue was replacing the outdoor hose spigot and the other was replacing our sump pump. They were able to fix it same day which we truly appreciated, it was just pricey and we werent expecting the $480 bill for the first issue and then $900 for the sump pump replacement the next day. Happy we have a warranty on both nonetheless!

Review 9 (2024-12-22 - Rating: 5)
Excellent service and communication. Tyler T was prompt and efficient and got our issue remedied quickly! Would definitely recommend Carter’s plumbing for all your plumbing needs and especially emergencies 💗.

Review 10 (2025-01-05 - Rating: 5)
Trevor was an enjoyable experience, he was on time and was careful of my carpet and furniture. He finished quickly and was extremely helpful with Information about issue.. Thank you Trevor and Company.

Review 11 (2025-01-02 - Rating: 5)
Mario did an excellent job. Very professional, cleaned up when done. I would definitely highly endorse and recommend Carters Plumbing.

Review 12 (2024-12-16 - Rating: 5)
Todd from Carters plumbing was extremely knowledgeable and helpful. Todd installed a reverse osmosis under the sink water filtration system. He made suggestions and gave recommendations. His work was very thorough and he was courteous. I will be asking for Todd for all my future plumbing needs.

Review 13 (2024-12-19 - Rating: 5)
Very friendly and trustworthy company / employees. We’ve had them do service at multiple of our properties and would HIGHLY recommend them to any friends or family:)

Review 14 (2024-09-11 - Rating: 5)
Carters plumbing did a nicejob replacing the section of the drain pipe. They redid the concrete which looks pretty good with rest of the driveway. They also went over and beyond putting an inlet so it’s easier access for next service (which they didn’t have to do but pretty awesome of them to think of us)We had some communication issues from our side which they were still more than happy to resolve and make us happy. So I would highly recommend them

Review 15 (2024-10-28 - Rating: 5)
Jason and a trainee did our new well pump last week. They were so kind and knowledgeable and did an excellent job! From the first phone call for an appointment to the invoice this was an easy, professional experience I would highly recommend them.

Review 16 (2024-12-15 - Rating: 5)
Joel was friendly, professional and knowledgeable. He took his time with us, made sure we understood everything and were comfortable with what he was doing. Very impressed

Review 17 (2024-07-17 - Rating: 5)
Matt was very professional and extremely helpful. Personally, I’ve never had a plumbing issue like this before. He explained the process, helped with contacting the restoration company, and explained exactly what I was responsible for and what the insurance companies responsibilities were. He’s so easy to talk to and ready to answer any questions. Keep him happy! He’s a gem. Oh, and he did great work.

Review 18 (2024-07-24 - Rating: 5)
Came home from work at 6pm to a broken fitting off our well pressure tank and water spraying all over the basement. Called Carter and they were able to get a plumber to the house in 30 minutes. They were able to quote me on the spot and had parts on hand to repair. 4 hours later we had a new tank and no leaks. They weren’t cheap, but I got a better system than what was previously installed and it worked. You get what you pay for. I got immediate service and a quality job. Highly recommend them.

Review 19 (2024-11-27 - Rating: 5)
Our technician Derek was very competent and went right to work, knowing the solution to our issue. Good guy, nice to work with and gave good preventative advice.you are lucky to have an employee of his caliber. Thanks Derick

Review 20 (2024-12-31 - Rating: 5)
Nick, not only was professional and detailed, he may have saved our lives. He smelled gas and went above and beyond. We do have a gas leak after all and cannot thank him enough. He was meant to come out lives today! Thank Nick!!!

Review 21 (2024-12-30 - Rating: 5)
Matt does great work , he took the time to explain my options , I definitely will have them come and complete the problems with plumbing system .

Review 22 (2024-12-31 - Rating: 5)
From start to finish, the team at Carter’s was very helpful. Sam was a fantastic plumber and helped relieve our drain problem!

Review 23 (2024-07-18 - Rating: 5)
The staff at Carters Plumbing was very nice and set me up on short notice. Tyler came out to the property and informed me of the work to be done and pricing. He was very thorough and efficient, and did an awesome job overall. I highly recommend this company for any plumbing service needs.

Review 24 (2024-12-31 - Rating: 5)
Tyler was phenomenal. Quick service, trustable professional that handled our problem with ease. Definitely recommend.

Review 25 (2024-09-17 - Rating: 5)
Zack was amazing and came out at short notice to replace our broken water heater with a heat pump water heater. He was very professional and did great work on short notice. Highly recommend!

Review 26 (2024-07-23 - Rating: 5)
Mat did his job extremely well. He is friendly and easy to work with, plus a good attitude which is a plus. Great job Mat! Thank you for your support.We have used Carters plumbing in the past and will once again

Review 27 (2024-07-24 - Rating: 5)
Carter Plumbing came out and replaced my Hot Water Heater and some leaking valves. They worked around my schedule a Saturday to complete this project. Matt Tullip the installer was positive, polite and professional and the made project go smoothly. Thank you for the great work.

Review 28 (2024-09-06 - Rating: 5)
Pump went out when I got home from work and it was an emergency. Trevor came over in a pinch and found the problem within secs. Pump failed and switch was dead as well. Good thing he was able to fix everything on the spot with a veteran discount attached. Trevor did an amazing job and suggest asking for him. To his boss.....the kid deserves a raise. Great Job Trevor.

Review 29 (2024-10-02 - Rating: 5)
I had a pipe in my main water line break and my laundry room flooded. Zach came out same-day, diagnosed, and fixed the issue in an extremely timely, professional, and affordable manner. He made the whole experience stress-free in an otherwise terribly stressful situation!

Review 30 (2024-07-18 - Rating: 5)
Had a followup service call with Nick today to assure me that my newly installed sump pump and sump drain line he installed a month ago were working properly. I was a little concerned because the sump pump was going on so often, and Nick answered all of my questions and assured me that everything was in top working order. Nick is top rate and a true professional and I will definitely be requesting him to do future plumbing jobs.

Review 31 (2024-07-18 - Rating: 5)
Outstanding! The best plumber Nick was incredible . He took his time and researched the best solution for me . He went above and beyond to make us happy . Carters Plumbing is lucky to have him Kimberly whipple Bloomfield hills .

Review 32 (2024-06-04 - Rating: 5)
Brandon B. was exceptional! He was very thorough and did a great job. All of our issues were fixed in a timely manner and he was wonderful with explaining and answering any questions that I had. Thank you for the fantastic service! I highly recommend.

Review 33 (2024-07-17 - Rating: 5)
Tyler was the most professional, relatable and kind home service person that I’ve ever dealt with. Carter’s Plumbing always offers great service but their employees are what make them incredible. Tyler is now our family’s go-to person for all of our plumbing needs. Thank you Carter’s…and Tyler!

Review 34 (2024-07-17 - Rating: 5)
I could not have been more impressed with Columbus! He is extremely knowledgeable, and was able to explain the process of clearing the sump pump discharge pipe that was clogged. Even if I was asking the same question more than once, he was so patient with me. He is one of the most pleasant people I’ve met in a very long time!

Review 35 (2024-12-17 - Rating: 5)
We have been fighting an issue for several years. After being defeated time after time after time, it seems we may finally have a solution and if not at least a great partner to find one. Thank you. We are extremely grateful.

Review 36 (2024-07-19 - Rating: 5)
This is the second time I’ve used Carter’s Plumbing and Matt has been great to work with each time. He’s efficient, explains what needs to be done and why, and he cares about his work. I will continue to use Carter’s Plumbing and request Matt, if I have any other issues in the future!

Review 37 (2024-04-16 - Rating: 5)
Our sump pump was failing on a weekend, and our usual go-to companies were not responsive to emergency calls as they advertised.Called Carters on Sunday morning, they set up an appointment right away. Received notification of who would be coming out and a heads-up call when they were on the way.Brandon arrived at the beginning of the quoted time window, was courteous and listened to each concern as it related to the sump pump. (Even made sure to wear shoe covers in the house, which not all service providers take the extra effort to do.) Brandon provided several options, and replaced the sump pump at a reasonable price (even with the weekend emergency pricing). Thorough, clean and efficient job.Very pleased with Carters Plumbing from start to finish. Happy to add Carters to our go-to list, and likely placing them at the top after our experience.

Review 38 (2024-07-22 - Rating: 5)
This company is very organized and efficient. I have called them a second time from having a great experience The first time. Their employees are very cordial and friendly when they come into your home to service. I highly recommend this company.

Review 39 (2024-07-18 - Rating: 5)
I have been having low water pressure and water volume leading into my home. Also heard knocking sounds while trying to run my water. Carter’s rose up to the challenge and helped take care of me. I am very grateful for Mike, Brandon and Justin as they made me a priority and showed great customer service and helped address the problem I have been having.Thank you Carter’s Plumbing!!!

Review 40 (2024-12-14 - Rating: 5)
Tyler was very nice, professional, efficient and knowledgeable! Got the job done same day, big life saver. Thanks, Tyler!

Review 41 (2024-12-23 - Rating: 5)
Another excellent job completed by Carters plumbing. Ask for Trevor for your next job!

Review 42 (2024-12-22 - Rating: 5)
Cody was very professional and I was very happy with the work. He was efficient and on time.

Review 43 (2024-07-24 - Rating: 5)
Alex was able to fix my sump discharge problem immediately, quickly and didnt break the bank. He was also courteous and checked both ends of the system prior to walking me through what he did.

Review 44 (2023-07-24 - Rating: 5)
I purchased a new kitchen faucet and needed it installed. I called a different plumbing company in the Rochester area and they said the earliest they can come out was 3 weeks. Then I called Carters on Friday and they said they can install it on Monday (3 days later). Carters sent me a text message the day before the appointment letting me know the plumber would be at our house between 12pm and 5pm. The day of the appointment, Carters called me and said the plumber is on the way. Communication was excellent with this company.Derrick showed up and was starting to pick up the Amazon boxes that happened to be on my porch and bring them inside, totally nice guy. He was very professional and provided the estimate before doing anything and my wife signed and said she was OK with the price. I see some reviews saying Carter’s charges too much, once you receive the estimate, you are free to make a decision to have them do the work for the price quoted or tell them no thanks. The install was great and he cleaned up everything and left. I will use Carter’s again. We didn’t have any issues with the company or Derrick. No need for a picture, everyone knows what a kitchen faucet looks like…

Review 45 (2024-07-24 - Rating: 5)
Mark very thorough, educated us on other plumbing needs we might need in the future also. Came off as straight forward, knowledgeable, trustworthy guy . Will request him for future plumbing needs.

Review 46 (2024-07-23 - Rating: 5)
We were going to attempt replacing an outdoor faucet ourselves. Trevor explained what it would take to do it right, and then he did it! We realize now that it’s best to leave some jobs to the professionals.

Review 47 (2024-07-22 - Rating: 5)
My experience with Josh was excellent! He was professional, friendly, and knowledgeable. He explained my concern (shower knocking noise) and resolved it. THANKS!!!

Review 48 (2024-07-21 - Rating: 5)
The plumber was very polite, knowledgeable and very detailed. He was extremely professional and did an amazing job in regards to his work and clean up.

Review 49 (2024-01-19 - Rating: 5)
Last week we noticed a bad leak in our shower faucet and on top of that, our kitchen sink was not draining water and we wanted new faucets as well. As a brand new, first time homeowner, I was very nervous and skeptical about finding a good plumbing company to service our home. We found Carters through Google and read all of the great reviews, and Ill tell ya, now I know myself why Carters gets such high star ratings.Mark was our plumber and he was absolutely wonderful. He was extremely friendly, kind, and personable, all with being very professional as well. He made sure to explain everything to me in terms I could understand and went over everything with a fine tooth comb as to not confuse me. He made sure before he left that I didnt have any other questions or concerns and ensured me that if we did have any other questions pop up, that we could call Carters at any time to ask :)Mark did the job for us the same day, rearranging other jobs in his day so I wouldnt have to call off of work another day next week to have it done. I dont think Carters knows how much it meant to me that they agreed to do it for me the same day.He worked quickly and efficiently and did an incredible job! Our new faucets are perfect and I am so glad that leak is gone, what a relief! He even cleared out my closet for me to get all of my junk out of the way of where he needed to repair and guess what? He put it all back as well. I was not expecting that kind of top-notch service, as I have dealt with poor plumbing companies in the past.Thank you very much to Mark and Carters plumbing for giving us such a great experience yesterday. We will definitely be coming back when we need any other plumbing services, hopefully not too soon, lol.

Review 50 (2024-07-24 - Rating: 5)
Alex was great! Got to us the same day & replaced our fridge water line & shut off valve. Explained what needed to be done in detail.

Review 51 (2024-12-31 - Rating: 5)
Derrick was great! Professional, efficient and extremely experienced!

Review 52 (2024-01-04 - Rating: 5)
Carters does great work! I’ve used them several times for different types of plumbing jobs and I’ve always been fully satisfied with. They are thorough and professional with high quality plumbers. Sean did my latest job and he was friendly, professional and knowledgeable. This is a great company!

Review 53 (2024-07-23 - Rating: 5)
I am a residential builder and general contractor (Ritchie Investments LLC) I called Carters out to investigate plumbing issues at a clients house. Matt M. went above and beyond. Will be using them again.

Review 54 (2024-07-16 - Rating: 5)
Tyler Turner is an exceptional technician and an incredible asset to your company! His personable nature, and professionalism can not be beat. Super, super representative of your business!

Review 55 (2025-01-01 - Rating: 5)
Very experienced and polite..Brandon is a great asset to your company. Would recommend highly.

Review 56 (2025-01-05 - Rating: 5)
Cody showed he knew his job and went after it. He did a professional job a pleasure to have him on my job.

Review 57 (2024-02-06 - Rating: 5)
Matt was awesome. He helped with exactly what we needed by fixing a leaky pipe and was also able to recommend improvements to our plumbing and water heating systems in a way that felt really thoughtful. We will definitely contact Carters Plumbing next time we need a repair and plan on following up soon regarding our water heater.

Review 58 (2024-02-19 - Rating: 5)
Fixed a bathtub and now replaced a toilet. Weird review time. The toilet ended up leaking after replacement due to not being set quite right. Later found out the floor wasn’t level and the tech tried working with that instead of putting in the toilet not level.Once I found out about the issue I called and Carters had someone out three hours later to correct the issue under warranty. Do I wish the toilet didn’t leak after the initial replacement? Of course. But also carters proved that they stand by their work and fixed the issue immediately and that is by far the most important thing I hope to see in contractors.Great job on carters. Appreciate you standing by a job well done. Will be calling more in the future! (Hopefully not too soon)

Review 59 (2025-01-09 - Rating: 5)
Responsive, very fast, all around great experience. Saved our basement!

Review 60 (2024-04-10 - Rating: 5)
This was our second time using Carter’s, I cannot say enough about how genuine, quality and kind all your plumbers have been! I wish more businesses were like this. We will absolutely be using you guys in the future and will be passing along our high recommendations to others!

Review 61 (2024-02-02 - Rating: 5)
Sean from Carters came out several years ago when I had another problem with plumbing in my house. I had even made a note to ask for him again, but forgot to ask when I called them yesterday. He was assigned anyway, and even though the problem is of real magnitude this time, he was so calm and professional, both informed and informative, it ramped my anxiety down significantly. I always recommend Carters for their expertise in this important part of your home. And I think Sean is the best.

Review 62 (2023-12-29 - Rating: 5)
I cannot say enough amazing things about this company or the individuals that work for it. Nick was our main technician and I couldn’t be happier with his service. He went above and beyond what was expected. He also had 2 other techs Brandon and Ethan who were present on the job and they were also absolutely top notch. They were incredibly thorough and explained everything every step of the way. Our job was quite the pain and everyone from every level of the company was involved. Thank you for all you do!

Review 63 (2024-07-23 - Rating: 5)
Columbus and Sam, did an excellent service to install a new garbage disposal.Clean and professional I am very happy with their work.

Review 64 (2024-10-03 - Rating: 5)
Best plumbing service ever! Great service, skilled plumbers, and excellent workmanship. Fair prices also.

Review 65 (2024-07-17 - Rating: 5)
Nick is great! Very personable and did everything he said he was going to do! Would highly recommend!

Review 66 (2024-05-12 - Rating: 5)
Jordan is a excellent plumbing technician easy to talk to and a fast worker. We will definitely use Carters plumbing again and asking for Jordan. Thanx again Jordan for your patience and answering all of our questions and a job well done.

Review 67 (2024-07-24 - Rating: 5)
Had water pressure issues on a saturday. Mat came out and fixed multiple problems and got us up a running again. He was respectful and timely

Review 68 (2024-12-17 - Rating: 5)
Emergency service to fix a leaking pipe. Trevor C. did a great job of finding the leak and fixing it quickly.

Review 69 (2024-07-24 - Rating: 5)
Matt did a fantastic job fixing our water leak. The well tank rusted and was causing a slow but steady leak. Matt came out first thing in the morning and got right to work. The job took several hours but not only replaced the tank but redid the copper pipping going to and from the tank. And happy to say no leaks anymore. Great job Matt.

Review 70 (2023-01-21 - Rating: 5)
Carters has done work for me a couple of times now, and their work is always quality, their staff is always professional and friendly, and their prices are reasonable. This time around we had Nick as our plumber and he was great. I would highly recommend him! Thanks for coming in short notice and doing a great job as usual!

Review 71 (2023-12-30 - Rating: 5)
Bobby at Carter’s was great. Prompt, professional and did a great job troubleshooting and solving our issue. With this being a holiday weekend we expected a much larger bill, but the cost was very reasonable thanks to Bobby. I highly recommend Bobby and Carters

Review 72 (2023-11-29 - Rating: 5)
Carter’s Plumbing best plumbing company in Michigan. I had Danny N in my home to install a toilet on a Saturday, yes they also work on the weekends! He was very nice and got the job done in a timely manner

Review 73 (2024-05-22 - Rating: 5)
Tyler was great! He’s done an amazing job both times replacing pipes and running water lines throughout. Would definitely recommend!

Review 74 (2024-02-05 - Rating: 5)
Bobby and assistant came on time and did their work quickly and professionally. They were polite and kind. Carters plumbing seems to have a great selection of workers!Thanks again!Myra AllistonClarkston

Review 75 (2024-04-16 - Rating: 5)
Thanks to my technician, Chris Most, for replacing my garbage disposal. He was very knowledgeable and replaced it quickly, and I cant say enough good things about your company, Carters Plumbing of White Lake, and I will be sure to pass on the good word to others that need the service.

Review 76 (2023-01-21 - Rating: 5)
We asked Jason to come fix a clogged kitchen sink drain line. In addition to fixing this, he took the time to take a look at the whole plumbing system to identify where there is more potential for issues so that we know where we might need to do repairs in the future and priced out a few of the more urgent things so we would know what to budget for. He was very professional and wonderful to work with.I felt that pricing from Carters plumbing was not inexpensive, but I feel that for the price we had excellent quality work done by a highly competent technician, and Id rather have that than bad work done at a low price.

Review 77 (2024-12-20 - Rating: 5)
Mat Tulip was an expert plumber and extremely knowledgeable about the problem. He was very friendly and I felt comfortable having him in my home around my children while he was working. 10/10 would recommend and will be requesting his service again.

Review 78 (2024-02-14 - Rating: 5)
Brandon came in today and had done a great job previously, today was no different for him. He helped us, explained what’s wrong, gave us some advice and things to watch out for in the future. Very patient, professional, kind. Thank you again for all the help. I will be a returning customer :)

Review 79 (2024-06-12 - Rating: 5)
Chris did an outstanding job fixing our plumbing issue....now my wife can water her outdoor flowers without creating an indoor pool!! Great job Chris!

Review 80 (2022-03-15 - Rating: 5)
Our service residential plumber Derrick was very professional and friendly! He came at a good time and he went right to work. I needed quite a bit of work done I only listed two but there was other work needed to be done. He even went and got a part we needed for him to finish the job and he came right back. It wasn’t a I forgot the part and he was gone two or three hours(maybe 15 at the most, he said 20 but it seemed less than that). The only talking he did was when the job was done and he was leaving. My sister recommended Carter’s Plumbing to me and I’m so glad she did. I definitely will be recommending Carter’s and Derrick to my family and friends.

Review 81 (2023-03-21 - Rating: 5)
We had an emergency flooding situation in our basement and called Carter’s first thing Sunday morning. They were on top of things for us and had Dave come out first thing Sunday morning to diagnose the situation and help solve the problem. His skills were outstanding and he was wonderful in explaining everything that was going on and what we needed to do to get the problem under control. He was honest genuine and a very skilled professional. We would have no one else come out to the house, but Dave after the level of service we received and Carter’s entire group is an outstanding company to work with.We are extremely grateful for companies like this and professionals like Dave! Thanks again!

Review 82 (2022-12-28 - Rating: 5)
Michael M. Is amazing! He arrived on time, was professional and very knowledgeable. He helped me troubleshoot problems I’ve been experiencing because of a previous plumbers poor work. He walked me through my options and provided solutions that made sense for me and my budget. I highly recommend Michael M. and Carter’s Plumbing for all of your needs!

Review 83 (2022-09-03 - Rating: 5)
The service provided was awesome. From the time i placed the call to request work, til the time where the service tech left my driveway, I have absolutely no complaints!Our service tech, Sean, was punctual, insightful, clean, pleasant, and up front with all his actions. I truly had the feeling that he was managing our issues the same way he would with his own home. Even my pups loved the guy, the treacherous traitors.I definitely recommend this company for your plumbing needs, and will be using them again as needs dictate in the future.Final Grade: A+

Review 84 (2024-01-03 - Rating: 5)
Sean was professional, personable and hard-working. He was patient and helpful answering questions about the equipment and the process. He and Carters will be my first call whenever my plumbing needs help.

Review 85 (2024-05-16 - Rating: 5)
Tyler did a great job. Courteous and friendly. Thanking him for senior discount. The Good Lord bless him and your company.

Review 86 (2024-05-13 - Rating: 5)
Tyler was great, fast, friendly, and knowledgeable. He sorted through the issue quickly and able to fix it in a short period of time. Would use him again.

Review 87 (2024-02-02 - Rating: 5)
He explained the job to me. The job was done in a timely manner. The finished project looks great.

Review 88 (2024-06-17 - Rating: 5)
Daryn, Service was fantastic today. Got me up and running and went way past normal hours. Went above and beyond!!Robert HynesRochester Hills

Review 89 (2024-02-13 - Rating: 5)
We had the exact same problem in April. This time they sent Sean. Sean listened to my wife and I about the symptoms. Instead of just snaking the line, Sean looked at the entire system. He went up on the roof and made sure the vents were working. Then, he looked at the main line in the basement and found that it wasnt properly sloped. He re-sloped the entire line, repositioned 2 wyes, and change a sharp 90 to a sweeping 90. Hopefully this will cure the problem. Tome will tell.

Review 90 (2022-06-24 - Rating: 5)
The ratings of this business is what made me pursuing this company so attractive, but my service technician (Derrick W.)’s professionalism and prowess cannot be put into good enough words. He was prompt, communicative and very helpful. He gave tips about post repair maintenance to avoid future trouble, and left me with the greatest experience that I’ve ever had from a service technician. Kudos to Derrick, and to Carter’s for employing awesome, professional people.

Review 91 (2024-07-24 - Rating: 5)
Darren Did great. Extremely Quick, knowledgeable and professional. Would recommend.

Review 92 (2022-11-03 - Rating: 5)
Derek from Carters plumbing of White Lake assisted me today with a leaking bath spout. What an awesome job he did. He was friendly, courteous and extremely helpful. He made sure all my questions were answered, explained everything clearly and stayed to complete another job that I needed fixed. definitely recommend Carters.

Review 93 (2024-02-13 - Rating: 5)
The Technician #20 Ant S. Is polite and knowledgeable. He is very professional and clearly has expertise. In the future we only want him to provide our services

Review 94 (2022-12-09 - Rating: 5)
The ratings of this business and the positive reviews is what made me call to have a service tech come out and check my toilet for a blockage. To make a long story short it ended up being a broken pipe. So I would like to give a big thank you to Service Technician Nick V. For one hell of a nice professional job well done. From start to finish Nick explained in full detail on what he would be doing to fix my problem. I am completely 100 percent help with the job that he did. I would definitely recommend Carters Plumbing to my family and friends and tell them to ask for Service Technician Nick V. Thank you again for your time and service.

Review 95 (2022-11-11 - Rating: 5)
I called on a Saturday to schedule an appointment for a shower valve installation. I was amazed to get one for the following Monday. Unfortunately the earlier appointments delayed Derrick from getting to us until late in the afternoon, which caused us to reschedule.Derrick arrived promptly at the rescheduled date and time and had the work completed within 2 hours. I was very impressed and very pleased. I wont hesitate to use Carters and Derrick for future plumbing needs.

Review 96 (2022-12-29 - Rating: 4)
Derek was a great technician! Very friendly, confident, and very willing to answer questions. The only negative was that they were quite expensive even if I wasn’t charged for the emergency call. Would call again due to Derek’s fine work and they showed up when they said they would.

Review 97 (2021-11-01 - Rating: 5)
With all this rain, our storm system backed up and basement flooded. No place could get us on the books for a week, then I found Carters. They had a technician out in hours (not days) and we were lucky enough to meet Jake. He was kind, polite, great with the dog, wore a mask, and covered his shoes. He figured problem within minutes. He explained everything to me and was very thorough. We are so thankful to Carters Plumbing and Jake for their diligence and kindness. They did great work, quickly and efficiently. Would recommend!

Review 98 (2023-07-18 - Rating: 4)
Carters came out to repair a pinhole leak in some copper pipe. He was here for about 20 minutes. He was friendly, fast and knowledgeable. The only reason I didnt give 5 stars is that he promised to send a quote to replace some corroded valves, but never sent it.

Review 99 (2024-08-15 - Rating: 5)
Chris M was fantastic and efficient. Super nice guy !! Highly recommend

Review 100 (2024-12-13 - Rating: 5)
Cody was awesome! He did a great job diagnosing my issue and resolving it quickly!He was also very personable and friendly!

Review 101 (2024-11-03 - Rating: 5)
We woke up to find our fridges water line had been leaking all night, and Carters was able to send someone out within 2 hours of us calling! Thats amazing turnaround time, especially for a Sunday. Kyle was really friendly and knowledgeable. He replaced the piece of the line that had the leak, and even gave us the number of two restoration companies to help us dry up the subfloor since the water had dripped down into the basement. Will definitely call Carters back the next time our old house has a plumbing issue!

Review 102 (2022-09-26 - Rating: 5)
Bobby was an amazing master plumber! If I could give over five stars, I would. He was courteous, professional, affordable, respected my home, wore booties on his feet because it was raining out, and at no point did I ever feel like he was taking advantage of me. When I have plumbing issues again, not only will I call Carter’s, but I would like to specifically request Bobby. he was also efficient and talked me through the whole process. Easily 5/5.

Review 103 (2023-12-28 - Rating: 5)
Thank you, Carters Plumbing, for resolving the blockage at my home when other companies gave me the runaround. You not only cleared the issue but also educated me, giving me peace of mind. Sean was awesome

Review 104 (2020-12-10 - Rating: 5)
This is the second time I have used Carters Plumbing and I will continue to be a repeat customer for all my future pluming needs. The team is top notch. My lead technician, Marcus, was professional and knowledgeable about the products and services I was requesting. The job was completed quickly, and their attention to detail was impressive. They were extremely careful with surrounding decor and carpeting, and cleaned up thoroughly before they left. I highly recommend Carters Plumbing.

Review 105 (2022-09-08 - Rating: 5)
Derek M of Carter’s Plumbing did an absolutely fantastic job with our home. He was very careful, knowledgeable, kind, and helpful! We will certainly be using him again when we replace our water heater! Very pleased with Carter’s services!

Review 106 (2022-09-13 - Rating: 5)
Mark was a pleasure to work with! He was transparent, happy to teach us a few things about our home, and very courteous in our house. He helped alleviate five years worth of problems in one hour. If there is a program out there that gets him recognized, I hope he strongly considered for that! What a good guy!

Review 107 (2020-12-10 - Rating: 5)
These guys are awesome! I had an emergency and they came right out. They found the problem and fixed it. They were knowledgeable, professional and courteous . I would highly recommend anyone to use them. If you are looking for a plumber, give them a call! I have had issues with a different company before so it’s really difficult to know who you can trust but I 100% trust these guys. It’s obvious that they know their stuff. The price was better than I imagined it would be too. Thanks for a job well done!

Review 108 (2022-03-24 - Rating: 5)
Derek is a professional plumbing technician that has a passion for the craft. He strives to make our satisfaction his top priority and was very honest with us which we really appreciate. The whole installation process was very smooth and he is very professional in his work. Would recommend him for any plumbing work among our acquaintances.

Review 109 (2023-03-21 - Rating: 5)
Didnt get to the complete fix to my drain issues, wait for a follow-up and possibly another test.I do believe I will continue with Carter to a final fix.Matt was in no hurry to rush his testing. He was quite thorough.

Review 110 (2024-08-22 - Rating: 5)
I had leakey pipes and leak around valve also needed a new holding tank. I have well water. Mat was fantastic. He showed me where issues were and explained everything so I could understand it. He was polite and professional. He cleaned everything up when done. You are very lucky Mat is on your team. If you need work done I definitely suggest this company.

Review 111 (2020-11-01 - Rating: 5)
Mike D was was professional, quick and did a great job. I liked the follow up from the office with regards to text message scheduling, a bio and introduction of the repair man prior to his arrival, and all paperless processing of this work with quick estimate upon his arrival and before and after pictures upon completion. I called three different plumbing contractors before reaching Carter’s. I’ll only need to make one call next time. Nicely done Carter’s.

Review 112 (2024-02-08 - Rating: 5)
Brandon and Anthony…. I can’t thank you enough for being so efficient and timely putting in a water tank in my home. You are prompt, you answered all my questions and you made sure everything was working properly. God bless you both!

Review 113 (2022-09-26 - Rating: 5)
I had the opportunity to work with Derrick. He is quick, friendly and humorous as well. He took care of a small issue with my shower. And even set a late appointment for me which allowed me to work today and not feel I needed to rush home. I’ll certainly be using Carter’s again in the future. Thanks Derrick!!

Review 114 (2024-07-23 - Rating: 5)
Tyler was awesome, super professional super nice great conversationalist would highly recommend

Review 115 (2024-12-14 - Rating: 5)
Josh was very punctual, professional, friendly, and knowledgeable!

Review 116 (2023-03-20 - Rating: 5)
Second time using Carter’s Plumbing, and they went above and beyond during this visit. Scheduled them to repair one issue and they were able to troubleshoot and resolve another issue that I left on the back burner as well. Very pleased with their team.

Review 117 (2024-07-17 - Rating: 5)
Trevor is awesome! He explained things well and worked quickly!

Review 118 (2022-07-21 - Rating: 4)
My technician was Derrick. He is a very cordial and friendly gentleman with that smile that calms the waters and brightens your day. He sets up a calm and conducive working atmosphere, easy to interact with him, very knowledgeable and responsive with a very good attitude and explanation to whatever questions you may have.However the companyq has cut throat rates. Their services are so, so, so expensive that if you dont have a gun to your head, or a knife to your throat, you might want to look elsewhere.I was charged $6,700 to replace a trap in the shower drainage in one of my rooms. The trap only cost like 10 bucks and it took less than an hour to replace. We even removed the shower and cleared all obstacles to prep the area for our technician but that did not help much with the so called flat rates they claimed to be using. Now we have to rebuild the shower by ourselves otherwise we have to pay full price.

Review 119 (2020-11-12 - Rating: 5)
Mike came out 2 hours after I had made the phone call into Carter’s. (I called this company because of good reviews on google).Very impressed with the prompt, and professional service received. Courteous, clean, and knowledgeable. Issues resolved quickly, and at a competitive rate. Warmly recommended!

Review 120 (2023-01-24 - Rating: 5)
Jason B is a great person. This is the second job he has done for usBoth times, he arrived on time, did a detailed inspection of the problem, gave me options as to repairs and pricing. He then replaced the water heater with minimal disruption to the household. At the end of the job Jason walked me through the repairs. He left the area cleaner than when he started. The entire time, Jason was friendly, professional, and detail oriented. Jason B. From Carters Plumbing is the only plumber I will call to my home in the future.

Review 121 (2022-07-28 - Rating: 5)
I appreciated the good service from Sean and his helper, both guys did a fantastic job. And the phone people Meagan and Natalie were very nice and helpful too. Thank-you Carters Plumbing.

Review 122 (2023-03-22 - Rating: 5)
I had bought new toilet seat for my toilet, but it was the wrong one. i had called carters and they sent me Michael M. i just want to thank carters for sending me such a great guy. he took the time and went online with and helped me pick out an find the right toilet seat. 10 out 10 service. i will tell everyone about about carters

Review 123 (2020-11-29 - Rating: 5)
I love them. They were responsive, friendly and very professional! They were able to fix my issues quickly and gave advice on how it maintain my pipes. I give Columbus 2 thumbs up for the work he did! Thank-you for everything!

Review 124 (2020-11-16 - Rating: 5)
Columbus was very personable and professional. We are very thankful that Carters plumbing sent him to do the job. I’ve experienced many tradesmen in my home and he is by far one of the best that I have encountered. I’m not sure what scale you use to evaluate your employees but I’d give him a 10 out of 5 or a 20 out of 10. Top notch professional, far beyond what we expected!!! Thank you Carters plumbing, we will definitely use your company in the future and give recommendations to all our family and friends. Also, I would recommend using a man like Columbus as a benchmark for hiring new employees or making evaluations of existing employee’s.

Review 125 (2022-09-20 - Rating: 5)
Bobby was AMAZING!He was not sure about the issue at first, Bobby was able to fix it and get my cold water working again in the shower!I am so happy, this is the second time I have used Carter Plumbing and will use again and again....I will also recommend Carter Plumbing!Thank you so much Bobby and Carters.

Review 126 (2021-08-23 - Rating: 5)
5 star value and service. We used Carter Plumbing to repair and replace a leaky gas shut off valve for our stove as well as the installation of our new stove. Derek was our tech and was incredibly knowledgeable and professional. Took his time to explain the job and answered all questions and concerns that we had. We would not hesitate to use them again. Thank you!

Review 127 (2022-09-12 - Rating: 5)
Derek M. did a great job installing two new refrigerator water lines. He listened to what we needed, surveyed the situation, and fixed our issues in a professional and timely manner. Derek was very patient and friendly as well. I would definitely use Derek and Carter’s plumbing again!

Review 128 (2022-03-03 - Rating: 5)
Jake you as very pleasant, informative and professional. He found the problem with my filmy water and low water pressure, installed new valves underneath the sink. And putIn a new faucet. I was very happy with his service and would highly recommend him.

Review 129 (2024-12-19 - Rating: 5)
Todd was very kind, professional and took a lot of pride in his work. he fixed our sink in one day and also identified and fixed a few other plumbing issues we were having. We’ll be going to Todd and Carters plumbing for all our plumbing needs from now on.

Review 130 (2022-09-06 - Rating: 5)
Klevin was very thorough & professional, making sure my home was taken care of. Would absolutely hire him again. Great representation of Carter’s Plumbing. Nicely done, Thank you so much!

Review 131 (2022-05-10 - Rating: 5)
Again, We were very satisfied with the service call. We were fortunate to have Jake return again and solve our problem. He gave us choices, which was wonderful, on how the issue could be solved. We will continue to use Carters in the future if needed. Highly recommended.

Review 132 (2024-02-05 - Rating: 5)
Zach was fantastic to work with. Spoke with us about the process and end results. Highly recommend working with this team moving forward!

Review 133 (2024-02-03 - Rating: 5)
Arrived on time, assessed the work needed, repaired the toilet leak within minutes. Professional and complete. We give 5 stars. Thanks Bobby.

Review 134 (2024-12-19 - Rating: 5)
Josh was efficient, professional, and put everything back together the way he found it, Barely had to even clean up.

Review 135 (2022-04-05 - Rating: 5)
I called Carters Plumbing the day after a major snow storm. Our sump pump wasn’t working and our basement had flooded three times in the last week. They were able to send Anthony C out that morning. He arrived promptly and kept us informed every step of the way. He was kind, professional and courteous. Within a half hour we had our new sump pump installed. Pricing was very reasonable and I would definitely use Carters again!

Review 136 (2020-10-21 - Rating: 5)
Mike came out on time, did exactly what I asked when I called the office to schedule my appointment. Mike was very professional, having a brother who owns a plumbing company in a different area I know certain things to look for about being upcharged Mike did not do any of those things he discussed with me thoroughly what it was going to cost for exactly what I needed to have done and finished it in a timely manner that other plumbers in the past when Ive had this particular work done have completed it in the same time frame. I would highly recommend asking for Mike when you call Carter Plumbing youll get an excellent professional job done the way its supposed to be done.

Review 137 (2021-09-17 - Rating: 5)
I had a great experience with this company. Even from the time I called to schedule service everyone was really friendly and accommodating. My pipe was so bad that the snake broke and Daryn had to go get extra equipment to get it out. It was obviously a little messy which I said I would take care of because I felt bad but he said no and WENT TO THE STORE and got cleaning supplies and cleaned up the whole bathroom as well as left me a tub of pipe cleaner. The service was truly above and beyond and if/when I ever require plumbing services again in the future Carter’s will be my only choice.

Review 138 (2022-02-28 - Rating: 5)
Jeremy was great got right to the issue. He really repaired my sink as if he cared and because they dont charge by the hour he was able to work efficiently. I am really grateful for this company. I called this morning fearing I may have to call off work but they were in and out and now I can continue on my day. Highly recommend!!

Review 139 (2023-04-05 - Rating: 5)
I used this company to replace corroded pipes underneath my sink and also for repairs to an ejector pump failure. Matt was extremely knowledgeable and kept me informed of what work was required and the cost prior to completing any of the work. I would highly recommend this company!!

Review 140 (2022-12-31 - Rating: 5)
Sean has provided excellent service. He is extremely knowledgeable and provides helpful information. He’s friendly and great at what he does. He our preferred plumbing expert. We are pleased with the service we’ve received thus far.

Review 141 (2020-11-16 - Rating: 5)
Victor was professional, experienced, knowledgeable, respectful, and quickly built a great rapport with our family. He explained everything clearly and provided EXCELLENT service EVEN THOUGH we were unable to correct the shower issue from previous visit. I appreciate Victor calling Delta and waiting patiently on hold for nearly an hour. Our situation is a bit unique and it’s because of his worth ethic that we are not completely discouraged as it was out of his control. So we wait on Delta.Mahalo Carter’s for another great service call and backing your service.

Review 142 (2023-01-03 - Rating: 5)
Great service!!! Jason is an awesome plumber and an even better person. He explained the task at hand along with a little company history. Highly recommend Carters and Jason. 6 STARS.

Review 143 (2020-12-19 - Rating: 5)
Really appreciated the professionalism. Carters kept us informed of when our plumber was arriving. Columbus, our plumber, was knowledgeable and courteous. We had to replace a sump pump and he took extra time to explain in detail what was necessary to do the repair. Id recommend them for anyone in need of plumbing services.

Review 144 (2022-09-04 - Rating: 5)
Sean C. Was fantastic, at first I thought he wasn’t coming at all because it was after 5:00 p.m. before he came. I was surprised he came so late and stayed so long, to finish the job. I’m truly grateful that I had my water heater replaced that day just before the holiday weekend. Thank you Sean for such a great job. The one thing I don’t see is the shield at the bottom of the tank that covers the pilot light ,it is missing. Other than that the job great , thank you so much.

Review 145 (2022-12-28 - Rating: 5)
Daryn was a trustworthy installer. He wasnt trying to over sell but did present options at different price ranges for our repair. We will use Carters for all our future plumbing needs.

Review 146 (2022-03-10 - Rating: 5)
Due to some work being done on my house, the main shut-off valve for the whole house developed a leak. Of course after normal hours. A quick call to Carters Plumbing and they had someone there within an hour. Brandon was outstanding at reviewing and explaining the repair. Unfortunately we had difficulty finding the street-side shutoff. He suggested a call to the local water dept. (also after hours), and proceeded to help me look for it buried in the yard. Just as we were giving up, the water dept. showed up, and Brandon stayed to do the repair. I will definitely use them again, and will ask for Brandon if hes available. I highly recommend Carters Plumbing and Brandon.

Review 147 (2023-01-20 - Rating: 5)
I called Carter’s Plumbing to inquire about an appointment and was scheduled for the same day! Jason arrived and from the moment he came in I could see he knew what he was doing and wanted me to know what to expect. Instead is coming back to do the job he asked if he could do it right away! He even had parts delivered to my house and everything was done very well!!! Thank you Jason!!!

Review 148 (2022-08-24 - Rating: 5)
Had a non-issue with a refrigerator delivery. Called to have someone come out and take a look for me. Jim was very professional and honest in letting me know what I had was not an issue. While I didnt have any work done Im very appreciative of the honest answers and professionalism. Would highly recommend.

Review 149 (2023-03-30 - Rating: 5)
Mike M. was such a true blessing. He was my knight in shining armor. My water heater water was leaking and ended up needing to be replaced. Mike was 100% honest and so knowledgeable about the codes and all that was wrong with my old water heater. I am forever thankful for him responding to my emergency and making my home a safe place again.

Review 150 (2025-01-07 - Rating: 5)
Josh was wonderful and very professional.

Review 151 (2023-01-23 - Rating: 5)
Jason was a very professional and helpful tech. He was very informative and provided amazing customer service. Doubt Id choose a different plumber if any issues ever arise.

Review 152 (2020-11-12 - Rating: 5)
Columbus was absolutely fantastic! He was very fast and efficient. I appreciated the fact that he set the expectations right up front for the cost of the job! He did a great job and I will definitely use Carters again and will refer others future business!

Review 153 (2023-01-24 - Rating: 5)
Dave was super friendly and answered all of my questions. His work was top notch, fast, and affordable. He replaced the kitchen faucet and pulled out the toilet to put a new ring. He did all of the finish work too, and cleaned everything after.

Review 154 (2020-12-20 - Rating: 5)
Columbus was excellent! Friendly, courteous and helpful. He quickly determined we needed the septic field pumped without charging extra fees and helped us set up an appointment with a company to pump the septic tank. Well done!

Review 155 (2022-04-24 - Rating: 5)
We originally called to have the sewer pipe cleared. Mike was sent out and was pleasant and professional. After working on it for quite awhile we were told the pipe was broke and would need to be replaced. He came in the next day, tore out the floor, replaced the pipe and replaced the cement. Though this was a costly repair the professionalism from Mike was amazing. We will recommend Carters and Mike to anyone!!! Thank for all you did!

Review 156 (2020-12-23 - Rating: 5)
Columbus from Carter’s was able to come out the day before Christmas Eve and install a new toilet. I sincerely appreciate him walking me through three different options to fix our problem and being patient while I decided what to do! Top-notch, quality, professional. 10/10 will use again.

Review 157 (2022-10-20 - Rating: 5)
5 star all day. Super knowledgeable. Had Brandon diagnose our drain issue, show us an inside view of the pipe that is buried 6’ under ground. Offered several repair options from a fix to get us back up and working with a snake out to a full line replacement.

Review 158 (2022-04-21 - Rating: 5)
I had a leak under my kitchen sink, and leaky faucet. I received all new piping under the sink and a new faucet. The guys came in the middle of the window, and finished before the end of the window, they were friendly, professional, and knowledgeable, and provided the very best service. I will call Carters again for sure, and you should too!

Review 159 (2023-01-23 - Rating: 5)
Thank you to Jason of Carter’s Plumbing of White Lake! He got our water heater installed so quickly and was so professional and nice! Will definitely be using Carter’s if we have any other plumbing needs!

Review 160 (2022-11-05 - Rating: 5)
Another emergency and Carters came to the rescue AGAIN with same-day service! New stove delivered but the delivery person could not disconnect the old gas line from the old stove NOR was he qualified to do so (Home Depot, DO BETTER with the selection of delivery people!!). Called Carters for the WIN!! Will be asking Home Depot for a refund of my installation AND haul away charges--call Carters, yall! You will not be disappointed!!

Review 161 (2024-09-06 - Rating: 5)
Zack and team were great to work with. Explained everything really well, provided an itemized list for the work and were in and out quickly the same day for our water heater replacement. We’ll definitely use Carter’s again.

Review 162 (2020-11-19 - Rating: 5)
Mike was very friendly and honest. He explained everything we needed done clearly and gave us plenty of options to choose from. Over all it was a good experience. I feel comfortable calling Carters plumbing for any of my future needs.

Review 163 (2024-12-20 - Rating: 5)
Guy did great work was knowledgeable.

Review 164 (2022-01-26 - Rating: 5)
Knowledgeable, focused, thoughtful, and experienced service - I wanted to make sure that this was the first line of the review as Carters - in the persons of Sean and Sean - provided that level of service in every effort that they tackled. I asked Carters to install a new Toilet, Bathroom Sink, Kitchen faucet, and two whole house water filters. To set the scenario, my home was built when plumbing consisted of a cistern, a hand pump, and a bucket. As you might imagine over the years from 1832 to 2022, there have been numerous plumbing efforts as the house had indoor water, kitchen sinks, bathrooms, pumps, etc installed. Sean and Sean took all of this in stride, understood the challenges that come with working in a historic home, and designed and safely executed solutions that are here for the long term. On top of being the consummate professional plumbing engineers, they are also great conversationalists with a sense of humor, and presented all options and steps that they were taking in order to ensure that I was happy with their work and the value that they provided met my expectations. I have further plumbing work that will be forthcoming, and I am heading back to Carters without even a second thought.

Review 165 (2023-03-17 - Rating: 5)
I had issues with my plumbing on my lower level and Brandon was able to come out and figure out the issue in a timely matter. Price of the service was very reasonable and I will definitely be using them for any future issues I may have.

Review 166 (2022-07-22 - Rating: 5)
My technician, Klevis, came and helped out with our gas line issue. He made sure to see the project through. Amazing work, professional and went above and beyond. Thanks to him we have a working gas line to our dryer.

Review 167 (2021-09-14 - Rating: 5)
Carters was very quick (next day service), and the problem was handled in a single visit. (This was after another plumber had indicated that they couldnt do the repair at all, after several days wait for them to come look at it.) The price was a little higher than some others, but I wouldnt complain given the quality and timeliness of the service.

Review 168 (2022-07-18 - Rating: 5)
Derek and his team were amazing. Explained work to be done. Showed up on time. Work was completed as they said it would be. I will recommend this company to everyone I talk to. Absolutely a great experience.

Review 169 (2024-06-30 - Rating: 5)
Great Job!!! Chris was very helpful and professional and solvedd our problem very efficiently!

Review 170 (2022-09-02 - Rating: 5)
2 gentlemen came out within 4 hours of my call, during a power outage no less. They repaired the leak and made some suggestions about changing some old rusty connections. They made the changes. A short time after they left I had no water. They returned within 30 minutes. Turns out one of the new parts failed. They worked diligently to fix the problem. Very satisfied customer here.

Review 171 (2022-09-12 - Rating: 5)
Whenever I need anything related to home plumbing and related services, my go to company is always Carter’s Plumbing - full stop. I have been using their services for over a decade. Most recently, their representative Klevis came out to service a leak and replace a section of bathtub drain pipe. He assessed the job and we discussed options and pricing. Klevis was pleasant, professional and extremely polite. He efficiently completed the repairs and cleaned up in a few hours. Klevis has earned every bit of a five star rating. I definitely would recommend Carter’s Plumbing without hesitation.

Review 172 (2023-03-28 - Rating: 5)
It was a emergency situation and Bill came ASAP and fixed it in a timely matter. He was knowledgable and polite.He had the tools and parts required for the job. The lady that took my emergency call was very helpful as well.

Review 173 (2020-12-09 - Rating: 5)
Was blessed. Carter (again) sent a very competent, caring, congenial repair technician to make repairs. Columbus W. No brag, just fact. We homeowners can, and do a lot on our own. Nonetheless, no homeowner can do everything. At times professional expertise is advisable. With plumbing issues, that can only mean Carters. Its a relief getting whats being paid for. Id certainly recommend Carters to family, friends and those in need of good, reasonably affordable service and repairs. Things happen, be prepared, keep Carters phone number readily available. Youll be glad ya did, betcha.

Review 174 (2022-04-12 - Rating: 5)
Brandon was professional and respectful of my property. He found the problem with my water heater quickly and explained the problem in plain English. I will be calling Carters for my next plumbing issue. Thanks so much for excellent service. J.M. Ellis

Review 175 (2021-09-14 - Rating: 5)
They also drained my hot water heater which has never been done. They unclogged my kitchen drain from the basement. They repaired my leaky shower faucets also from the basement. I didnt know there was anyone that could do this stuff. Highly recommended and I feel the price was very fair! Derrick was amazing!

Review 176 (2020-11-28 - Rating: 5)
Columbus did a great job installing 2 new toilets at our place. He also had some very useful advice for me. Not only are the new toilets perfectly and securely installed, the old toilets were each about 40 years old and nearly impossible to remove. But he managed to do it! Will be contacting Columbus for any plumbing work moving forward.

Review 177 (2022-09-21 - Rating: 5)
Daryn B. was prompt, pleasant, professional, friendly and extremely knowledgeable and competent. I plan on always requesting him in the future. I had him clean and flush my tankless water heater - great job!

Review 178 (2020-11-07 - Rating: 5)
Very happy with the overall experience. From the scheduling process and text alerts about arrival, to the service provided by Vic, it was all very professional. Vic was knowledgeable, helpful and very efficient in performing the repair. A true professional. Will use Carter’s plumbing for any future plumbing needs.

Review 179 (2022-07-20 - Rating: 5)
Mark was amazing! I had no idea what was causing the issues and he took the time to go over every detail of the problem and how he could fix it. Even though he found more problems than we planned on, he took it all on, fixed everything and made me feel so much better!! Couldnt recommend Mark more!

Review 180 (2022-05-25 - Rating: 5)
Carter’s changed out the 2 handled non-regulated faucet in our tub/shower to one handle that regulates pressure and temperature. They did it within a small opening in the tile that was covered nicely with a matching renovation plate. It looks sooo good. The bigger thing that Carter’s did is respond to a complaint immediately and effectively. I will use them again and anyone reading this should too. 😁

Review 181 (2022-07-20 - Rating: 5)
We recently purchased our home and our inspector identified some items to be looked at by a licensed plumber. Cody verified everything was in working order and provided feedback on each item. Recommend and would call on him again if needed.

Review 182 (2024-02-15 - Rating: 5)
Stopped the leak on the cold water intake on my water heater. Seemed a bit pricey, but excellent work nevertheless, and the job was completed in a very timely manner.

Review 183 (2021-09-01 - Rating: 5)
Amazing service. Couldn’t have asked for better Daryn B. Did an outstanding job on my new gas line. Beyond that he did everything he could to keep us safe and protected during the pandemic. Wore a mask, would put shoe coverings on before he entered. Will do business with this company again. Thank you for the outstanding service!

Review 184 (2025-01-02 - Rating: 5)
Very professional and did a great job

Review 185 (2022-09-15 - Rating: 5)
Derek was professional, efficient, and thoughtful with his recommendations and execution. Pleasant experience from our online form through payment. I would recommend carters plumbing to a friend.

Similar Organizations

Home Services at The Home Depot

Countryside Plumbing

MI Plumber LLC

Carters Plumbing, Heating & Cooling of White Lake

Categories

Photos

Latest Fire Recovery & Restoration Services

Comments

Similar Organizations