Zoom Drain

Located in West bridgewater, Massachusetts

Address: 373 Crescent St, West Bridgewater, MA 02379, United States

Phone: +1 508-356-6465

Rating: 4.7

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Comments

Review 1 (2023-09-18 - Rating: 5)
Ken and his associate did an excellent job (both diagnosis and the actual work, which remedied our problem). They were prompt, polite and reasonably priced (good value for the work done). The problems we had were very non-routine and Ken and his partner used their experience to “get the job done”. Tear up all the other business cards you have. These are the guys you want on your job. I am angry I can only give them 5 Stars! -Jack McD; Cape Cod, Mass.

Review 2 (2023-12-14 - Rating: 5)
I am incredibly impressed with Zoom Drains exceptional service. They were not only highly professional and friendly but also swiftly and effectively resolved my plumbing issue. Their expertise and commitment to customer satisfaction are truly commendable. Im thrilled with the job they did and feel confident that Ive found a reliable plumbing company for all my future needs.

Review 3 (2024-01-15 - Rating: 5)
Zoom Drain came right away and unclogged two backed up toilets. I was very stressed out! Cameron was very polite and professional and I was so happy and relieved. It took him a little more than an hour to complete the job.Fast, friendly and inexpensive ($660.00). I would highly recommend Zoom Drain. It was worth every penny.Thank you Cam!

Review 4 (2024-01-14 - Rating: 5)
I have scheduled a call with Zoom Drain. Even before their scheduled call, They suggested and shared some troubleshooting tips with me, which helped me to resolve the sump Pump issue. This shows their committed professionalism towards customer and their competency to resolve any technical issues. I really appreciate their service and would highly recommend them. Excellent service Zoom Drain.

Review 5 (2023-11-21 - Rating: 5)
I sent a quote request on Sunday evening via the Thumbtack app and Ken called me the same day. He was able to immediately send out his staff on Monday to evaluate the situation. Cam and Hugh were able to identify the issue as they kept me informed of the process and the factoring causes. Not only did they resolve the issue-(roots in the pvc pipe were preventing water from properly draining from the house)-not an issue I would have ever anticipated! They were very knowledgeable and efficient as they were able to resolve this and provide same day services. They were friendly, easy to communicate with and efficient. This is exceptional customer service and satisfaction! I am very satisfied and impressed on how quickly they resolved this problem which could have led to a larger problem. This is an easy and high recommendation to family and friends. It was my first time working with them and certainly not the last!

Review 6 (2023-12-01 - Rating: 4)
The 2 technicians were professional and knowledgeable. The problem was fixed in a timely and logical manner.My only complaint is that when the appointments was made I was told that it would be done between 2 and 6PM and Id get a 30 minute warning call. Instead they arrived unannounced at 1:30. I dont think the techs had gotten the correct instructions.

Review 7 (2023-07-18 - Rating: 5)
George and his crew did a great job. Had a slow drain in a fish market and issues have been resolved in less than a couple hours. They were on time and were professional. Good and reliable services are hard to come by nowadays and as a business owner, Im grateful that I dont have to think twice before calling Zoom Drain.

Review 8 (2023-12-03 - Rating: 5)
After numerous calls and attempts to get a drain unclogged, Hugo and Cam arrived and got the job done! I appreciated their methodical and professional approach to the problem. I wouldn’t hesitate to recommend and will definitely call them again for any future problems that might arise.

Review 9 (2023-11-29 - Rating: 5)
Our sump pump failed over the Thanksgiving weekend and needed to be replaced. Zoom Drain was nothing but helpful throughout the process. The two employees that came to our home today were very polite and installed the new sump pump without issue. They also cleaned up to our satisfaction after the installation. We would definitely use Zoom Drain again in the future and would highly recommend them.

Review 10 (2023-08-15 - Rating: 5)
These folks were recommended to me by Riggs Mechanical and they showed up in about 3 hours after our call which was hugely appreciated because our main drain was completely blocked. It was a delicate situation because we had some flooding and we didnt know if things would get worse when trying to remedy things but the technician Cameron was not only a pro but calm to a fault. He talked through all of the considerations, managed to delicately fix things without causing anything to overflow and diagnose the problem for our future understanding. Highly recommend these folks.

Review 11 (2023-07-04 - Rating: 5)
Refreshingly responsive. They did a great job explaining the issue, the course of action and then did what they said they were going to do. Arrived on time, and conducted themselves in a very professional manner. I would not hesitate to recommend!

Review 12 (2023-08-31 - Rating: 5)
Had a problem after dinner last night with our kitchen sink not draining. I tried to resolve the problem with Liquid Plummer, then with a plunger, finally with a snake. I was unable to fix it. Thru Angi, I was contacted by Zoom Drain at approximately 8am the next morning. Cam, the technician was at my house promptly at 9:30. He assessed the problem, and though the resolution proved more difficult than initially expected, he worked diligently to get the drain cleared, and in fact when he was done it was working better than it had in years. Also did a nice job cleaning and sanitizing the areas where the nasty drain water had splattered in the cabinet and the kitchen floor. Price for the work was more than fair. Would highly recommend.

Review 13 (2023-09-09 - Rating: 5)
Cameron was great. I had to make a late night call because another rooter company couldnt unclog the pipe and they also broke the cap to my clean out. Cameron came out first thing in the morning, exactly on time and fixed the issue quickly.

Review 14 (2023-08-02 - Rating: 5)
I moved into an older home last week, and woke up today to the fun surprise of my upstairs toilet leaking through the floor and dripping into the downstairs bathroom. Zoom Drain arrived within an hour of my call, and Cameron and Derek were true pros. They needed to replace several of the parts in the toilet to stop the leak at its source, but they did a wonderful job and made sure to test it thoroughly to make sure the problem was resolved. Very happy with the service, and will be sure to call again the next time some plumbing in this old house inevitably breaks!UPDATE: They even called me a few days after service to confirm all was working well and I was happy with the result. Thanks George, Cameron, and Derek! The new toilet is working well with not a leak in sight! :)

Review 15 (2023-11-05 - Rating: 5)
I had a plumbing emergency very early on a Sunday morning and reached out to Zoom (~5am), as well as many other companies that listed themselves as a 24/7 company. They were the only ones that called me back right away and helped me solve my problem. They were very professional and friendly and I highly recommend them. Thank you Zoom!!!

Review 16 (2023-12-28 - Rating: 5)
The team was knowledgeable, easy to have working in the home and super friendly. Most importantly, they fixed the problem and at a reasonable cost. Also cleaned up nicely!

Review 17 (2023-12-01 - Rating: 5)
This crew returned my call within 1 hour and were at the worksite in 2 hours. Straight honest assessment of situation and prompt remedy. These people are the ones to call !

Review 18 (2023-11-13 - Rating: 5)
Very responsive, friendly and transparent with the cost for my clogged toilet. I plan to use them again for other services. Very personable team.

Review 19 (2023-10-06 - Rating: 5)
Had a leak from my upstairs bathtub dripping down into my basement. The team came as expected without any delays. Took my concerns and assured me that the issue would be resolved and it has been.

Review 20 (2023-11-30 - Rating: 5)
Cameron did a great job of unclogging my toilet. He was friendly and explained everything really well.

Review 21 (2023-11-28 - Rating: 4)
Quick response, kept me informed regarding their arrival time & the two men were a pleasure to work with & professional.

Review 22 (2023-07-24 - Rating: 5)
Great service, very professional! Arrived on time and took care of my drain issue! Highly recommended!!

Review 23 (2023-08-20 - Rating: 5)
Thanks To Ryan and Mike there fixed our downstairs bathroom andup stairs sink and they only charged me 150 dollars I Really Recommend using ZOOM DRAIN

Review 24 (2023-12-20 - Rating: 5)
Fast and efficient! They were super friendly and fixed the issue with ease

Review 25 (2023-07-06 - Rating: 5)
Very happy with the response of the company and the service of the work. My issue was resolved.Thank you

Review 26 (2023-12-21 - Rating: 5)
Work was done in great time, very professional and helpful.

Review 27 (2023-10-23 - Rating: 5)
EXCELLENT SERVICE! Call these guys if you need drain or plumbing service. The owners and the techs are top notch. They came out to my dads house on emergency, and did what no one else was willing or capable of doing to resolve the problem. Affordable and professional. Wish I could give more stars. PLEASE call these guys first. I promise you wont be disappointed.

Review 28 (2023-11-06 - Rating: 5)
I had what I thought to be a straightforward kitchen sink blockage and zoom was referred to me by a company that had no availability. It had to be today as it is the only day I myself was free til next week.I was seen within two hours and two men showed up and they could not have been better. The regular snake did not do it and the heavy duty one was rolled in. It took a little effort indeed but eventually it was cleared.In these days of high prices , I was very happy with the price and felt I was treated fairly. I was happy, and tipped the two fellows and off they went. I am well satisfied.Declan Kelly.

Review 29 (2023-11-14 - Rating: 5)
Very professional, did a very good job, was able to explain process and problems accurately and understandable. Will definitely use this company in the future. Definitely recommend this company to anyone.

Review 30 (2023-09-23 - Rating: 5)
Highly recommend. The service and follow up were excellent! Everyone was so nice to work with!

Review 31 (2023-10-03 - Rating: 5)
I reached out to Zoom drain yesterday and they were able to coordinate, get all the information they needed and complete the job next day. Now that is service! Could not be happier with the job. Awesome work team!!!!!!

Review 32 (2023-07-15 - Rating: 5)
Zoom Drain got back to me right away for an urgent drain clog and were available the same day, while many other companies either didn’t get back to me or didn’t have any availability for 3-4 more days. They were extremely responsive and helpful and I would definitely recommend them to anyone without question