Silva Mechanical, Tankless Water Heater & Boiler

Photo of Silva Mechanical, Tankless Water Heater & Boiler

Located in West bloomfield, Michigan

Address: 3800 Woodview Ave, West Bloomfield Township, MI 48324, United States

Phone: +1 248-701-0014

Rating: 5

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Comments

  • Review 1 (2024-12-14 - Rating: 5)

    Long after your install, your unit has an error and you receive a phone call from Eric because he’s still looking out for you. Better than any YouTube video, he got on FaceTime and talked me through a temporary fix to keep us with hot water for the weekend! What great service!!!!

  • Review 2 (2018-07-09 - Rating: 5)

    Eric did an amazing job on installing our replacement water heater from Rheem. The previous one was installed incorrectly in about every way possible! He came out on a Sunday and got us all hooked up correctly! Ive realized its so important to have a professional install these water heaters. Silva Mechanical knows what theyre doing, top notch installations. Highly recommend!

  • Review 3 (2017-09-29 - Rating: 5)

    Eric exceeded our expectations with his service and craftsmanship. Eric was able to fit us in after-hours to look at our leaking tank water heater. While he offered to install a replacement that night, it was late, and we decided to be worked into his next-days schedule. Erics pride in his craft is reflected in the quality and precision of his work. The installation of our Navien tankless water heater is simply beautiful. During the work, our floors were protected and all areas inside and out were kept neat and clean. Our home was spotless when Eric left. We have remodeled our entire house, inside and out, and have dealt with several dozens of contractors over the years. Not many of them are true professionals. Eric is among the best we have experienced, I wish there were more like him, and I highly recommend him for tankless water heater installation.

  • Review 4 (2021-09-23 - Rating: 5)

    Eric replaced my burnham boiler and hot water heater with a combi unit. Installation was done in one day and couldn’t be happier. It’s been 5 months now and everything works better than expected. The end product is a work of art. Highly recommend.

  • Review 5 (2024-10-23 - Rating: 5)

    It has been a few years since the original review of this operation (see below) and since then we have sold that house and purchased a new home. The home came with a tankless system but it was getting old and did not circulate the hot water through the pipes. House is a ranch and it took a VERY long time for hot water to get from one end to the other. I called around locally to see about replacing the system and installing circulating piping. All the local quotes would install a circulating system by sending the hot water though the cold water pipes. That made no sense to me other than cheap. So I finally decided to call Eric and see what he would do. He quoted exactly what made sense. New piping for a recirculating line. His quote, even with that additional work was about $1000 lower. So this was a no brainer. The installation went smoothly. It has been about 6 months and everything is running smoothly. I highly recommend everyone call Eric. The price and the quality of work is superb.Below is the review for the first installation at out previous residence.First class installation job. Yes, he ran into some problems but he made sure we were never without water. He addressed the problems and we have a great tankless system. I was a bit concerned about water pressure and temperature with a hot water on demand system. If you are concerned also, dont be. They are great. I highly recommend Eric for the installation. One man operation that did a fantastic job. And price was very much in line with the other quotes I received. I went with Eric because he did a better job of explaining everything and I didnt have to wait two weeks for a quote to arrive. I highly recommend Silva Mechanical for your water heater installation.

  • Review 6 (2022-08-19 - Rating: 5)

    Silva Mechanical is another person that I can highly recommend. I had Eric install a tankless water heater 2 years ago. I didnt want to write a review at that time because I wanted to see how things would go with any after the sale support. I must says that Eric has been excellent. I have had Eric out since that time to do the annual maintenance. His rates are reasonable and he does great quality work. I have even had other plumbers comment on the work that he has done that they thought it was excellent.I also want to mention that there was one time where I had a question about the system late in the evening. I called and left a message, thinking that I would hear back from him the next day. To my surprise he called me a short time after I left the message at around 9:00 pm. Great response and great service!

  • Review 7 (2022-06-02 - Rating: 5)

    If you are looking to get a tankless water heater, look no further than Silva Mechanical. About a year ago, my traditional hot water heater needed to be replaced and after hearing about tankless ones, I started looking into it. One of the things I learned was to stay away from the big box retailers, they are not equipped or knowledgeable enough (as they outsource their services and they have limited experience with tankless, in my experience). The sales team was good, but when they came out to my house to prep, I quickly learned it was not going to work. I continued calling around and talking to others who regularly install tankless, I spoke with Eric who was both professional and able to answer my questions. On the day of the install, Eric did an incredible job installing and you can tell he takes great pride in his work (it speaks for itself). I also appreciated that Eric recommended (didn’t force) putting in a re-circulation loop to our master bathroom which is on the other side of the house (to ensure we didn’t have to wait a few minutes for the hot water to reach us). While I originally intended to write this review earlier, I was glad that I waited almost a year, as I can further say how glad I am that we went with a tankless and that Eric installed! To not worry about no hot water has been incredible and a daily reminder how great it is to have a tankless water heater.

  • Review 8 (2024-05-21 - Rating: 5)

    Silva is an expert in all aspects of plumbing, specializing in tankless water heater systems . As one of the industry leaders pioneering the newest technologies available, rest assured you have the right person for the job. 👍🏻

  • Review 9 (2018-02-13 - Rating: 5)

    I am extremely happy with Erics efficiency, work ethic, and professionalism. He knows what he is doing and it shows! His plumbing supplier was dropping off our order and told me I had the best guy in the area, hands down. Was also told Eric does top notch work by the city inspector in Royal Oak. Needless to say he has a reputation for doing good work and it is well earned!

  • Review 10 (2019-06-14 - Rating: 5)

    In the middle of winter our boiler went out, I called the boiler manufacture who recommended Silva Mechanical. He was at the house and worked with my wife flawlessly, his passion for the work he does is truly impressive. We had relatively newer equipment in the house that was improperly installed, Eric took the time to educate and create a real solution to the problems. We hired him to come and reinstall a complex water heater system once the boiler project was complete. Writing this a few months after the project as we are still thankful and really happy with their work. Highly recommended!

  • Review 11 (2024-05-22 - Rating: 5)

    Eric has helped me out of many jams from one plumber to another, very knowledgeable in his ability to diagnose issues and very giving. Highly recommend!

  • Review 12 (2020-09-16 - Rating: 5)

    Eric was a tremendous help repairing my water heater. He was immediately responsive, very patient, and offered multiple solutions to fix my water heater issues. When we ran into issues, he kept working to solve the problems. I would definitely recommend his service.

  • Review 13 (2020-09-01 - Rating: 5)

    Let me tell you something, this man was a lifesaver. Literally! We just thought we needed a water heater cause it was old and he noticed the new one wasnt getting enough gas, surprisingly enough our crawl space was leaking gas! He took it upon himself, worked all day to solve it and not only I have fresh hot water I dont have to worry about getting blown up to kingdom come!Eric is a super humble, friendly and a master at his craft. Id recommend him in a heartbeat!Thanks again Eric!

  • Review 14 (2021-04-08 - Rating: 5)

    Weve worked with dozens of contractors over the years. Eric is the best - hands down. Our Navien boiler blew up one day and Eric came out after hours the same evening. There were a lot of issues for an 8 year old unit so he called the manufacturer and got us a replacement unit on warranty. He came back 2 days later and installed a temporary unit for us to use as the replacement was still being shipped from overseas. We used that temp unit for an entire month... all of this without charging us a dime. Eric then completed a full swap replacement with complex re-plumbing job in 1 business day. It took the installer of our first Navien months to do the same work. Words that come to mind that describe Eric are: integrity, earnest, honest, ethical, professional and expert. Do not pass go. Hire Silva.

  • Review 15 (2019-02-19 - Rating: 5)

    We contacted Silva Mechanical last evening due to our tankless water heater stopped working. Eric emailed us back within a few hours and was able to come this evening to replace the broken part. Thank you Eric! We really appreciate you able to get our water heater working again! Highly recommend Eric and his company!!

  • Review 16 (2018-08-19 - Rating: 5)

    Outstanding best describes the work and service provided by Silva Mechanical. Eric did a professional first class installation of a new tankless hot water system. First class and professional!!! He did everything he promised when we first talked about the job. I have absolutely no worries with the quality of Silva Mechanicals work. I would highly recommended doing business with Eric Silva!!

  • Review 17 (2017-07-01 - Rating: 5)

    Eric was great! I have a tankless hot water tank at my salon that I had another company come out and service about 7 times...when Silva Mechanical came they fixed the problem the first time. I havent had any problems and the owner periodically checks to make sure Im not having any issues. They are also far in there pricing. This is the best service Ive ever received.

  • Review 18 (2019-02-01 - Rating: 5)

    I have been a home owner for 40 years and have had the need for a great number of service professionals over the years. Simply look no further for a plumber. This man is simply phenomenal. Great service, intelligent,timely and a real gentleman. I can’t say enough about the work he does. I was fortunate to have had him referred to me by a friend and now I feel the need to pass this information to you. He not only fixed the problem I was having but he repaired the mistake made by a previous plumber before him.

  • Review 19 (2020-11-16 - Rating: 5)

    My boiler, I was told needed a cleaning. I called Silva. Eric came out late in the day on a chilly Friday to check it out. He was able to show me that it was actually putting out Co2 and was dangerous. He put together some quotes and options for replacement. He answered all of my questions. Once the system was ready for installation, his work ethic and professionalism really came through. My system was older and very complicated. He persevered through many challenges. Always patient, answering questions and explaining what was going on. Once the system was up and running, I was amazed! I had heat in places throughout my house that I had never felt before! He was even able to show me using thermal imaging!! The word that I feel applies most is integrity. He is clean, prompt, professional, but best of all takes great pride in providing more than you might expect. Five stars were more than earned.

  • Review 20 (2017-12-24 - Rating: 5)

    Eric was Very professional, & knowledgeable with the installation of our tankless hot water system. Eric takes pride & the time to explain all about the mechanics & benefits of the system along with the money saving comparisons that is one of the big perks of having a tankless Navien system installed...I highly recommend Eric and his company Silva Mechanical .....

  • Review 21 (2019-01-26 - Rating: 5)

    On Friday morning while trying to get ready to take my one year old to his Gymboree class we realized that we had no hot water. We quickly began calling around because we knew that if someone didn’t come on Friday that we’d probably be without hot water for the rest of the weekend. This part of the process was very hard because we called at least 15 companies and none of them serviced tankless water heaters and when we did finally find two companies, they no showed on us, in came Eric! He showed up Friday evening and helped us to diagnose the problem which was related to a gas issue. After the gas issue was resolved and we still had no hot water Eric was there for us again! He came right back out again, during the blizzard and on a Saturday!, and tried for hours to find us the part locally but when he couldn’t he over nighted us the part. Once it arrived he was here within an hour to put it in for us! He was so understanding and you can tell that he genuinely cares about his customers, I mean he came out here 3 times in only a few days and during a blizzard! He is very knowledgeable in his field and his pricing is very fair. You’re a lifesaver Eric and we can’t thank you enough!

  • Review 22 (2020-02-21 - Rating: 5)

    Great quality, good price. Eric inspected the house, made a thoughtful plan, then suggested a solution, he even identified some issues that other plumbers didn’t notice. He is extremely neat and tidy and I would highly suggest him.

  • Review 23 (2024-05-22 - Rating: 5)

    Eric is a wealth of knowledge and incredibly generous with his time when helping others with tankless technical issues.

  • Review 24 (2019-10-25 - Rating: 5)

    Did a great job designing and installing a combo furnace and hot water heater. Lowest quote for Navient and worked entire day to complete job and get our water back (16 hour day with no breaks). Cleaned up old plumbing with sleek wall mounted unit. Impressed with his work ethic good guy followed up on getting us consumer power refund

  • Review 25 (2019-11-17 - Rating: 5)

    All I can say is Silva Mechanical was very professional getting to our problem the first time. Yes I would recommend them to Family and friends. I wish they were the ones who installed our Tankless heater, probably wouldn’t have had problems. Thanks again for your Top notch service.

  • Review 26 (2020-02-26 - Rating: 5)

    Eric did a fantastic job with the installation of our Tankless Water Heater. Extremely professional and fantastic craftsmanship. Highly recommended.

  • Review 27 (2019-02-04 - Rating: 5)

    Eric was very professional and did an excellent job at installing a tankless water heater in my home. I would highly recommend him!

  • Review 28 (2017-12-21 - Rating: 5)

    Silva Mechanical has set themselves far ahead of the pack in customer service and professionalism. If you’re looking for the best installation, system design and peak efficiency out of your equipment, even if they didn’t install it, make the call.

  • Review 29 (2024-05-25 - Rating: 5)

    Professional and patient in taking the time to articulate his plumbing prescription. Quality work.

  • Review 30 (2018-11-13 - Rating: 5)

    Eric will get you fixed up the right way when when it comes to tankless!! The service and high end craftsmanship of Silva mechanical is top notch! highly recommend!!!

  • Review 31 (2024-05-21 - Rating: 5)

    Eric is a wealth of knowledge and a genuinely good person. He has helped me tremendously over the years. I am very impressed by his professionalism and quality of work. Highly recommend

  • Review 32 (2019-01-30 - Rating: 5)

    Eric is a very knowledgeable tradesmen, very professional, and clean in his work. Id recommend him and his company to all of my friends and family

  • Review 33 (2024-05-21 - Rating: 5)

    Phenomenal service. Eric is an outstanding professional and the most knowledgeable person I know when it comes to all things water heating, especially tankless.I am also a plumber and met Eric a year ago at a trade event. I have learned a lot from him and he takes time to answer questions and pass on his knowledges and trade tricks to other professionals.I know if you call Eric you will be in good hands, no one knows tankless like Eric.

  • Review 34 (2024-05-21 - Rating: 5)

    Very knowledgeable, really knows his tankless and boilers.

  • Review 35 (2019-02-09 - Rating: 5)

    Top notch excellence from beginning to end!! Took care of me & my pregnant wife in -30 degree temps, a true life saver!!

  • Review 36 (2019-05-01 - Rating: 5)

    Well informed, highly skilled, prompt, and just an all around great experience.... So thankful I finally found the RIGHT guy for the job!

  • Review 37 (2020-10-15 - Rating: 5)

    Really happy with the results and the work! Amazing. Way better water pressure in the upstairs shower.

  • Review 38 (2021-12-16 - Rating: 5)

    Cannot say enough nice things about Eric. In theses challenging times, he’s responsive, courteous, professional, kind, reasonable, reliable, you name it. A+++ all the way around.

  • Review 39 (2018-02-13 - Rating: 5)

    Awesome!!! We filled out an inquiry on Home Advisor and Eric contacted us immediately, despite being a Friday night. He communicated via text after the initial call, which was very convenient!!! By Sat at 8:00 am, he was reaching out to set up a time frame for the job, that day. He was there when he said he would be in the afternoon. We went with a tankless water heater and he said it would take 4-8 hours to do the work. It took exactly 6 hours from the time he pulled into the driveway and pulled out of the driveway. Silva Mechanical was priced great and Eric made the whole process painless! He also cleaned up his work area perfectly. I would recommend them to anyone who wants professional plumbing done for a good price.

  • Review 40 (2019-09-26 - Rating: 5)

    Eric seems to be a man on a mission to single handedly root out other peoples botched installations. He came by on short notice to diagnose an issue with our tankless water heater. In no time did he have our replacement unit ready and the workmanship of the installation is incredible. Eric restored my confidence in the professional tradesman. I wish there were more like him out there.Follow up six monts after install ...system works well and Eric conducted a follow up inspection and maintenance free of charge as promised. Five stars indeed.

  • Review 41 (2019-05-27 - Rating: 5)

    Great price. Great work and Eric was determined to have my family happy . Yes we are happy

  • Review 42 (2018-05-01 - Rating: 5)

    Eric was a class act. Came out on a Sunday morning at no extra cost. Fixed my leaking tankless water heater, brought it up proper code, educated me on maintenance and all at a fair price. He was awesome and I plan to continue to use his service in the future.

  • Review 43 (2017-12-30 - Rating: 5)

    In an industry where you never know the quality of the company you are hiring until they are inside your house working, Silva Mechanical is old world craftsmanship meets modern times of actually keeping their promises and delivering on quality customer service. Our family recently had a cracked water line in our basement during a cold Michigan winter night. We woke up with a complete malfunction of our tankless hot water heater. We had water all over our basement, no hot water throughout the house, and just a few days before the New Year holiday. It was panic time since we had an absolute mess on our hands in our basement and no plumber lined up. We were at risk of things getting much worse if we didnt get someone out right away. Silva Mechanical were super busy, but promised to find a way to squeeze us in by the afternoon. By mid-day on the sameday they showed up to identify the problem. You could tell their professionalism right on arrival. I own a service company so I look for the small things. First, he showed up in a work van with his logo on it as well as a uniformed shirt. Second, he slipped covers on his boots before entering the house to avoid tracking snow in the house. Third, he spent time educating me on what caused the problem and offered multiple options on how to solve it. It was clear he was knowledgeable, knew his business, and took pride in his work. He set us up to make it through the night with working water and returned the next morning to make the full repair. The following morning, it was same technician who returned. He delivered on all of his promises from the day before. He even put carpet shield on the staircase to avoid tracking snow throughout the house when he made trips out to his work van. He replaced our tankless water heater. I tried to stay out of his way, but I am nosey and ended up checking in on him multiple times while he was working. He was great and even taught me a bunch about what he was doing along the way. He was the kind of guy who took great pride in what he did and loved educating his customers. The quality showed in his work since the tank installation looked great, with him even putting diamond plate behind the unit. But more importantly, the functionality was a major improvement with the new system getting us hot water to all our faucets faster. He never seemed bothered by all my extra questions. His pricing was extremely reasonable. I would highly recommend them to anyone.

  • Review 44 (2019-02-13 - Rating: 5)

    Install was done perfectly, and service was extremely professional. The work done by Silva Plumbung far surpassed previous contractor work.

  • Review 45 (2024-05-21 - Rating: 5)

    Top notch service and knowledge!

  • Review 46 (2024-02-01 - Rating: 5)

    Good people

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