ARS Rescue Rooter

Photo of ARS Rescue Rooter

Located in Webster, Texas

Address: 369 Tristar Dr, Webster, TX 77598, United States

Phone: +1 281-674-6272

Rating: 4.5

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Repair services
  • Appointment required
  • NFC mobile payments
  • Credit cards

Categories

  • Electrician
  • Air conditioning contractor
  • Drainage service
  • Air conditioning repair service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Insulation contractor
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-10 - Rating: 5)

    They showed up on time and did a very good job of installing the outside unit and the two heads inside the house. They were very professional. They had a good working attitude towards my wife and me. I would like to thank them personally, which I did and I would like to recommend that they be praised for the job that they’ve done here at my house. We were two weeks without an air conditioner and they installed and made us feel right at home. Thank you very very much for the guys.that do the work.

  • Review 2 (2024-07-23 - Rating: 5)

    Frank and Diego really did a top-notch install. Their attention to detail was above and beyond my expectations. The job couldnt have been any better than what they accomplished. Im very pleased. Peyton on the sales team efforts was excellent. His proposal was a fair price and he locked me in a great financial deal through a Lowes Synchrony plan. The service manager Rodney topped off the job by installing the gas to propane conversion kit very personable and professional. Thank you ARS / Rescue Rooter and the teams that got the job done. The experience was smooth and flawless. DW

  • Review 3 (2024-12-21 - Rating: 5)

    While the price was a little higher than desired, the technician was very professional and did a great job helping bringing our very old water heater back up to code. New lines, new water heater, no drain pan and line, very pleased with the overall final product we received.

  • Review 4 (2024-12-24 - Rating: 4)

    Great response time on Christmas Eve. Juan did an awesome job replacing my kitchen faucet. He explained all the steps along the way. Thank you.

  • Review 5 (2024-12-13 - Rating: 5)

    My water heater was leaking gas at the control box and I needed a plumber as soon as possible. Called ARS and they had someone dispatched within an hour. The technician was professional, friendly and very skilled in his craft. The technician gave me an estimate and explained the process in detail. The entire process from start to finish was roughly 24 hours. The installation of the hot water heater was impeccable! I’ll definitely do business with ARS again!

  • Review 6 (2024-12-03 - Rating: 5)

    Sheldon was amazing. He took the time out to explain his concerns. He also made sure I understood exactly what he was explaining by showing me pictures and providing details how each part function. Excellent customer service. I will be requesting him for further repairs.

  • Review 7 (2024-12-25 - Rating: 5)

    Highly Professional and experienced personnel. Thoroughly impressed with Mr. Sergios patience, expertise, and knowledge about the needs of my home and what equipment is best. Clearly explained the costs and payment plans. THANK YOU!

  • Review 8 (2024-12-22 - Rating: 5)

    Stephen Dickerson from ARS come out to fix my thermostat problem. He arrived on time, quickly found the problem, and found other issues I was unaware of. He completed the work efficiently and professionally, leaving the area clean and tidy. I was very impressed with his expertise and positive attitude, and would highly recommend him to anyone needing ARS services.

  • Review 9 (2024-12-05 - Rating: 5)

    Very prompt, Courteous and respectful crew. Kept me informed throughout the installation and they were fast and even cleaned up after themselves. Would highly recommend ARS rescue router for any of your plumbing needs.

  • Review 10 (2024-10-09 - Rating: 5)

    Our Tech Oscar was very pleasant nice mild attitude very informative and knowledgeable about our needs he address all our concern great jobProcess time maybe two at maxThank you again

  • Review 11 (2024-12-12 - Rating: 5)

    ARS/Rescue Rooter is my go to company for future plumbing repairs. Outstanding customer service. Communication from start to finish is on point. Highly impressed by Shane Woods who came in and took care of our problem. Shane was very informative and repaired our sink in record time. He is a great asset to ARS.

  • Review 12 (2024-12-29 - Rating: 5)

    Had rTo call on Sunday and came out immediately and resolved the issue. Went above and beyond taking camera to be sure was all cleared and gave advice to prevent issues in the future as well as his boss came to also assist. Would highly recommend

  • Review 13 (2025-01-02 - Rating: 5)

    Dillon was very polite and did a good job servicing my heating systems in two rental houses. He provided a detail list plus the cost of what needed to be done for just under $9.

  • Review 14 (2024-09-18 - Rating: 5)

    American Residential Service tech Angel Morales was very professional and Knowledgeable. His workman ship was 100 percent and all work was finished in timely manner. I was informed with quote before the work was completed and informed throughout the whole process of the project. I would recommend ARS to family and friend for their plumbing needs.

  • Review 15 (2024-09-23 - Rating: 5)

    Sergio did a great job helping us with our AC. His customer service was great. He gave us a couple options to address the issue as well as explaining everything in detail. He worked quickly and efficiently. I highly recommend using this company and will definitely be requesting Sergio if I need any other assistance. He definitely deserves a 5 star rating

  • Review 16 (2025-01-07 - Rating: 5)

    Great customer service. Plumber and installation team showed up when promised. The team went over everything with me thoroughly and answered all of my questions clearly.

  • Review 17 (2024-08-14 - Rating: 5)

    My family has been using ARS for years now and last year we got our AC replaced and get our regular maintenance with them. They are professional and kind and easy to reach and schedule with. The technician that came out to check my system today was Omar. He was thoughtful, knowledgeable and efficiently assessed the problem to provide a solution. Happy to work with them in the future.

  • Review 18 (2024-11-23 - Rating: 5)

    I really love ARS they came thru for me and my family when our a/c went out they came out very quickly and got us back up and running

  • Review 19 (2024-10-26 - Rating: 5)

    ARS was able to come the same day as I called. Fast, professional and friendly service. Manuel was courteous and helpful and got the job done with amazing efficiency. Only 5 stars because there aren’t 6 stars to add. :-)Thanks again ARS!

  • Review 20 (2024-08-01 - Rating: 5)

    Jesus and his partner (I feel so bad I forgot his name) were amazing and very efficient! I thought it was going to take several hours for them to get the job done (replacing two water heaters) but they finished within 3 hours. And they briefly educated me on the importance of maintaining the system. Definitely keeping them as a forever contact. Thanks so much!!

  • Review 21 (2024-11-13 - Rating: 5)

    Excellent installation. Installers were on time and very professional. They installed 2 water heaters and were very helpful with my questions. The two installers were excellent.I would highly recommend them.

  • Review 22 (2024-08-23 - Rating: 5)

    Anthony was great and very knowledgeable. He did a wonderful job unstopping my kitchen sink. It’s working fine now.He also gave me some good advice/tips to keep it flowing— and running smoothly.He was very-very helpful —in my garage-(where my drain is -behind my washingmachine.)Thank you so-so much.(Thank you -Anthony—you are amazing.)

  • Review 23 (2024-09-15 - Rating: 5)

    Technician did an amazing job. Didnt try selling me a new unit, addressed the problem and fixed it in a very timely manner... very knowledgeable and experienced young man...I know who Ill be calling for my next repair

  • Review 24 (2024-10-15 - Rating: 5)

    I received a tune-up/inspection from ARS. Technician Lino Salgado was very professional and knowledgeable. Provided a lot of info about my units, their condition, performance, and efficiency. Very friendly, courteous, professional. His years of knowledge and experience are obvious and appreciated! Thank you Lino for such great service sir!

  • Review 25 (2024-11-11 - Rating: 5)

    The guys were extremely professional and efficient. They had my hot water heater up and running in 90 minutes. Came out the same morning I called them. Definitely would recommend them.

  • Review 26 (2024-08-11 - Rating: 5)

    Excellent service! Called on a Sunday because our unit stopped working. Christian came out and immediately diagnosed thermostat issue. He is very professional and represented your company well. We will use ARS for all future a/c needs.

  • Review 27 (2024-11-15 - Rating: 5)

    Five stars across the board. This company was fantastic. They delivered everything they promised. Super nice people. Wish every business was so polite and easy to work with. Theyll be the first I call when I need this service again.

  • Review 28 (2024-08-07 - Rating: 5)

    I called ARS Rescue Rooter because my toilet kept backing up intermittently. The gentleman who processed my intake, Ron, was professional, friendly, thorough, and efficient! I really enjoyed speaking with him. From the time I called to the time Joseph arrived was maybe 2 hours. Awesome! Joseph was professional, friendly, knowledgeable, and expert! Not only did he address the toilet situation, but he looked at our shower drain and removed a huge plug. To top off the whole excellent experience, the cost quoted to me was the cost I paid. ARS Rescue Rooter is my first and only plumber. I trust them.

  • Review 29 (2023-08-15 - Rating: 5)

    Very Good company .Mr. Lino the Tech was great he explained everything and service was done very fast .I had my entire ac unit and furnance and duct work replaced Also I had my electrical panel replaced . Cost was a good value and service was fast compared to other companies .

  • Review 30 (2025-01-03 - Rating: 5)

    My experience was very informative. Dillion was very patient with explaining his findings. I felt very comfortable with him as an expert in what he does. Thank you , Dillion.

  • Review 31 (2024-10-30 - Rating: 5)

    Outstanding customer service; timely arrival and completion of repair work. Very satisfied customer. ARS does great work, and their technicians are very professional, and competent.

  • Review 32 (2024-12-03 - Rating: 5)

    Everyone with ARS has been fantastic! They are very thorough, and make sure I understand everything they are doing, and why. I also like the fact that they call me about 30 minutes before they are to arrive. That gives me time to take care of ny dog before they get to my house.They are very good at cleaning up after they are done with their job. I love that!

  • Review 33 (2024-10-15 - Rating: 5)

    My experience with ARS was excellent. Their representatives were exceptionally because they explained every thing they were doing and when they completed the job they reviewed everything they had done. I recommend ARS Rescue Rooter and HVAC services. Thank you.

  • Review 34 (2024-09-27 - Rating: 5)

    Great service and professionalism from Jesus and Sherman during my hot water heater installation. They worked quickly, kept the area neat and clean, and took the time explain the system to me before leaving. Great overall experience

  • Review 35 (2024-08-26 - Rating: 5)

    Hot water heater was overheating. Shane was the tech that arrived and we found him to be very knowledgeable and informative. Hot water heater is 4 months old. Parts are on order and to arrive tomorrow. Next day response was very good considering I called late on a Sunday evening.

  • Review 36 (2024-07-23 - Rating: 5)

    This is my second experience with ARS and I was again happy with their technician. They are a little pricey but after talking with Manuel “manny” I was able to get to a price that both of us were comfortable with. My only complaint would be the time he got there, he was quite a bit later than the 4 hour window they gave me but his service made up for it. Highly recommend this company!

  • Review 37 (2025-01-06 - Rating: 5)

    Kyle Ernsting was very knowledgeable, professional, and did a great job! Ill be calling him for any future plumbing needs.

  • Review 38 (2024-12-04 - Rating: 5)

    Technician Dukes arrived on time and finished cleaning the clogged sewer line in one hour. Great service. Deserves five stars.

  • Review 39 (2024-11-20 - Rating: 5)

    ARS RESCUE ROOTER, was great today.Christian was the technician that performed the Preventive Maintenance on my furnace. He was very friendly, professional and informative.I will call ARS again for all my HVAC needs,

  • Review 40 (2024-07-15 - Rating: 5)

    I had a yearly ac system tune up performed. The service tech Omar was excellent! He thoroughly check the system and said everything is working great. He’s very knowledgeable and even offered suggestions for the overall system.

  • Review 41 (2024-10-25 - Rating: 5)

    Washing machine would not drain properly. Water was all over the floor. The plumber was very helpful and knowledgeable. He fixed the issue. No more water on the floor. Highly recommend

  • Review 42 (2024-12-14 - Rating: 5)

    Micah (tech) was very informative about water heaters and installation. His professionalism and patience with contacting the warranty company was impeccable!

  • Review 43 (2024-07-05 - Rating: 5)

    I had an excellent experience with this company’s customer service. They provided same-day service, and the technician arrived promptly. Not only was the technician incredibly friendly, but he was also highly knowledgeable, answering all my questions and explaining everything clearly. The efficiency and professionalism displayed by the entire team were truly impressive. I highly recommend their services!

  • Review 44 (2024-09-07 - Rating: 5)

    I came home from work and immediately noticed the downstairs was warmer than the upstairs and upon checking my humidity gauges I was at over 60%…..something was wrong.I called my regular company (Clear the Air LLC) with who I have a maintenance plan and from who i have purchased three systems, and to my shock they had no capability to respond to my request for same day service.I called ARS, they immediately put me on their schedule, and within just a few hours Derek arrived, quickly diagnosed the issue as a bad capacitor and got me up snd running.Derek was very professional & courteous.In an emergency, I would definitely count on ARS to address your air conditioning issues.

  • Review 45 (2024-08-17 - Rating: 4)

    Dont trust them when they say they are coming! I wish they would just tell me straight that they were coming for sure. I booked an emergency water heater repair and the operator told me that there was still availability for that evening between 7 and 10. I was happy because thats what I was hoping for. I called off the search for another repairman. Then I get a call from the repair guy at 8 saying that they wouldnt be able to come tonight. Well awesome, good thing I stopped looking for someone else to help. Nevermind that now since I could not be home during the day, my family and special needs daughter would be without hot water for days. Its just frustrating when people say they are going to come and its just bs to tie down your business.Update. Kyle showed up within the window and actually was very friendly and did a great job. Repair only took about an hour. Glad that the service technician made up for their logistical problems.

  • Review 46 (2024-09-08 - Rating: 5)

    Oscar was extremely friendly and knowledgeable. He went out of his way to explain everything and provide useful tips for the future. Would definitely recommend him!

  • Review 47 (2024-08-12 - Rating: 5)

    Mr. Oscar was very knowledgeable and helpful. Gave a clear understanding of what needed to be done and did not try to force anything on us. All around excellent customer service. Highly recommend Oscar.

  • Review 48 (2024-09-17 - Rating: 5)

    We were very pleased with the ARS representative, Shane. He listened to our concerns and explained what was necessary with a cost estimate.We will definitely use them for future needs.The Sharps

  • Review 49 (2024-09-12 - Rating: 5)

    Rafael was very knowledgeable and fixed our drain in no time! Thank you for providing excellent service! I will definitely be using ARS Rescue Rooter!

  • Review 50 (2024-08-02 - Rating: 5)

    Juan was my first contact, he gave me some advice that was invaluable and he was very professional and well versed... couldnt have met a better trustable first contact, made feel confident about the company I was dealing with, and PS he is very handsome 😍 .The team that came to put the hot water heater in were just phenomenal and extremely efficient and skilled.Over all the whole team was like a well oiled machine, the young man that came just before installation drained the water was in and out in 20 mins, again professional, skilled and very polite.Thank you all, I wont forget the water next time.MARIA MILLER 2510

  • Review 51 (2024-10-25 - Rating: 5)

    Jonathan and Oscar are very polite and honest about what they can do and can not do. I feel sorry for the time they spent giving the info. Thank you ARS for the employee you got.

  • Review 52 (2024-09-02 - Rating: 5)

    Joseph was very helpful and fast in resolving our mainline clog. I had previously attempted to unclog the mainline with my drain snake and encountered a blockage during my attempt. He took my word for it and opted to tackle it the same route trusting I had done my due diligence and just needed a bigger tool.

  • Review 53 (2024-09-29 - Rating: 5)

    Our specialist, Christopher, was fantastic. He was quick and got to the root of the issue quickly. Would definitely recommend him for any future plumbing issues.

  • Review 54 (2024-07-26 - Rating: 5)

    Oscar was awesome, very knowledgeable and personable. He talked to me the whole time he was here and never gave up, even though my neighbor kept saying there was no cleanout. Just an awesome experience. Thank you again, Oscar!

  • Review 55 (2024-12-02 - Rating: 5)

    I love ARS because they have the availability to come the same day as when you call them. They are kind, knowledgeable, and gets the job done in a timely manner.

  • Review 56 (2024-07-18 - Rating: 5)

    George Florez was extremely professional, helpful, and was able to answer all of our questions. He even was able to provide quotes for other services that we want for our home and gave us insight into payment options through their accounting department if needed later on which made us decide to stick with this company for all future needs. If you’re looking for a respectable and committed company to its clients you should definitely go with ARS Rescue Rooter.

  • Review 57 (2024-12-29 - Rating: 5)

    Service was great. Very professional.Tech name was Duke. Will call another time when needed.

  • Review 58 (2024-09-27 - Rating: 5)

    Joseph came in assessing the problem and what will it take to fix it. He went the extra mile. I believe this is the way he would have worked for his mother. He made me feel my problem was important and he was going to fix it and he did. He even gave me some information I would need in the future. Thanks ARS!

  • Review 59 (2024-07-10 - Rating: 5)

    Brandon was very professional and courteous. Explained everything and was thorough with our options on getting a new water heater. Very satisfied with our purchase.Couldnt have had a better experience. Thank you so much!

  • Review 60 (2024-10-29 - Rating: 5)

    I would just like to say all three men that came out to my home were excellent knowledgeable and it feel went through my house checked everything that it was supposed to check I rate them overall its great thank you.

  • Review 61 (2024-07-25 - Rating: 5)

    Had a gas water heater installed, same day as I spoke with salesperson Dwayne. Prompt service, courteous, friendly installers.Cleaned up after themselves. Very respectful of property. Brought everything up to Texas code and standards. Good experience working with.

  • Review 62 (2024-10-07 - Rating: 5)

    Dekwan came promptly and quickly addressed all our drain concerns. He was respectful, trustworthy, and efficient. Cannot recommend them enough!

  • Review 63 (2024-09-06 - Rating: 5)

    I called same day they came out and at the time slot needed. Tech was awesome, friendly, respectful, and helpful. Shout out to Joseph MunizPromote this guy!! 5 stars

  • Review 64 (2024-06-28 - Rating: 4)

    Joseph was pleasant and helpful. He worked hard to solve my problem. A very good technician. Surely there’s a better way of scheduling though , so one doesn’t have to wait for four hours not knowing when they will show up.

  • Review 65 (2024-12-16 - Rating: 5)

    Ernesto was very courteous and knowledgeable. Even though he couldn’t finish the job b/c I needed a electrician he scheduled it for me.

  • Review 66 (2024-09-28 - Rating: 5)

    The techs were professional and thorough in completing the job. I will use ARS for future work. I had a heat pump water heater installed along with a bathroom shower valve.

  • Review 67 (2024-05-07 - Rating: 5)

    I had a great experience with ARS for my annual summer a/c tune up. “Lino” was my service person. He was on time and very pleasant and knowledgeable. He was especially patient with me. I had many questions that he was more than willing to answer. He didn’t just explain the answers to my questions, but he also showed me. He was also upfront with me when it came to the pricing of recommended services. This type of customer service should be recognized because it rarely happens these days. For my future appointments, I will be requesting Lino & I hope that ARS honors my wishes. Thanks Lino & ARS!!

  • Review 68 (2024-09-03 - Rating: 5)

    David was awesome arrived on time. Greeted me. Service was quick explain what was done. Very satisfied with ARS/Rescue Rooter.

  • Review 69 (2024-07-16 - Rating: 5)

    Jesus and Sherman replaced our old water heater and installed a new tank-less unit. Good work, very polite, no issues at all. Highly recommend.

  • Review 70 (2024-05-21 - Rating: 5)

    Jesus and Sherman did an excellent job installing my new water heater! ARS was very prompt in responding all taking place in less than one day! Thank you

  • Review 71 (2024-09-19 - Rating: 5)

    Manuel was very professional and courteous. He was polite, thoughtful and clean. They just installed our water heater today, and every thing from start to finish was great! Am Very satisfied with the service that was provided.

  • Review 72 (2024-05-23 - Rating: 5)

    Omar came in to check on the units for a tuneup. Once he did his inspection he determined that the units due to age were beyond repair. He made his recommendations and showed us what we would be getting based on the option we chose. He is extremely knowledgeable and helpful. Able to get the units switched out the same day. Greatly appreciated.

  • Review 73 (2024-10-06 - Rating: 5)

    An issue with the original scheduled time was handled quickly and courteously by the dispatchers. Oscar, the plumber, was pleasant, professional, thorough and efficient.

  • Review 74 (2024-07-18 - Rating: 5)

    Jesus & Sherman were amazing! My mother lost her hot water heater due to hirricane Beryl, after purchasing a new unit they came in to install a hot water heater the next day! Everything was excellent from the customer service to the technicians!!

  • Review 75 (2024-09-02 - Rating: 5)

    Great experience with Sergio Estrada, the best technician we have ever had.He explained us everything.Thats the reason we moved forward with ARS

  • Review 76 (2024-07-02 - Rating: 5)

    Technician Dillon is always so very helpful and very knowledgeable about our system and upkeep. Dillon is exceptionally patient and very kind. We give Dillon a 10+ on his experience, knowledge, patience and ability to explain everything where we can understand it.

  • Review 77 (2024-11-23 - Rating: 5)

    Great experience. The technician identified the problem and repaired it within minutes. I’m so happy to be warm again!

  • Review 78 (2024-08-01 - Rating: 5)

    Brandon did a great job reviewing the problem, explaining what he was seeing during the review process and then assuring that I understood the quotes.

  • Review 79 (2024-09-22 - Rating: 5)

    Amazing experience, Oscar was so professional and did a great job unplugging my sewer drain! I will definitely use again in the future.

  • Review 80 (2024-11-17 - Rating: 5)

    Dukes was super informative, helpful and nice! Truly a professional and kind hearted staff on all levels I delt with …from dispatch to tech to supervisor!

  • Review 81 (2024-10-06 - Rating: 5)

    Mr. Williams was very knowledgeable and polite. His professionalism was excellent, he pinpointed the problem and got it fixed within minutes.

  • Review 82 (2024-09-16 - Rating: 5)

    Stephen was very professional and showed me everything that needed to be done. He was fast, efficient, and very friendly. Thank you. My capacitor blew and he was able to replace and install a surge protector.

  • Review 83 (2024-12-26 - Rating: 5)

    Charon my AC technician was very helpful and explained throughly what was needed to protect my AC

  • Review 84 (2024-07-20 - Rating: 5)

    Manny was fantastic. Showed up promptly, got to work immediately, explained everything thoroughly and went above and beyond to make sure I was happy with everything before he left. Highly, highly recommend

  • Review 85 (2024-05-01 - Rating: 5)

    We recently used ARS after going without air for a week because another company could not get it diagnosed and get back out in a reasonable period of time. Called ARS, and they had it diagnosed and fixed within about 12 hours! The representative was knowledgable and quick to act. The workers were great as well. Thank you ARS!

  • Review 86 (2024-07-25 - Rating: 5)

    Sergio, was very professional on the job. He showed me the problem in the attic. He said need another drain line and what it would cause. He turn my unit back home, and it came on and stop. He did a few more things and look outside to see if he could get it running. I give the highest rating tonight.

  • Review 87 (2024-09-26 - Rating: 5)

    Manuel is a very courteous and professional tech. Will definitely request him again on our next plumbing issue.

  • Review 88 (2024-12-31 - Rating: 5)

    Great friendly service and the new water heater is working great. Thank you.

  • Review 89 (2024-12-27 - Rating: 5)

    Finally someone that explained what caused the problem, went well beyond what I expected to clear the line, then told me How To Stop It From Happening Again! Thanks Daniel!

  • Review 90 (2024-04-17 - Rating: 5)

    Weve been dedicated patrons of ARS for an impressive half-decade now, and our recent experience with technician Charon was truly exceptional. Not only was he remarkably affable and well-informed, but his service was nothing short of outstanding. Charon arrived promptly and efficiently handled additional services for us on the same day. With ARS, we consistently receive top-notch tune-ups and beyond. Theyve undoubtedly earned our continued business and trust.

  • Review 91 (2024-12-16 - Rating: 5)

    Pete came today and demonstrated that all is working well. He also informed me that, if at anytime, there is a problem, it will come up on my phone! Extremely helpful and comforting!!!!

  • Review 92 (2024-03-18 - Rating: 5)

    It was a last minute call, they didn’t hesitate to schedule a same day appointment. The service call was on time and well delivered. Oscar was very informative of the issue and resolved it in a professional and timely manner! He was Awesome! I highly recommend ARS Rescue Rooter.

  • Review 93 (2019-12-20 - Rating: 5)

    I had a air condition & furnace replaced they did it in a timely manner very nice sales person and very nice installers told me everything they were doing and then at the end of the job made me check out all their work to make sure I was pleased

  • Review 94 (2024-12-26 - Rating: 5)

    Micah, the ARS plumber, did a fantastic job installing a new toilet. He was pleasant and informed us of the cost and process up front. He left the bathroom clean and neat.

  • Review 95 (2024-10-30 - Rating: 5)

    ARS employee paid attention to customer request in order to make customer satisfy. “Job well done Mr Oscar.” Thank you.

  • Review 96 (2024-06-26 - Rating: 5)

    It was time for our seasonal check-up, on our AC. Our technician was very kind. He was thorough, & explained the process, & how to help keep our unit working. His name was Rene B. Thank you Rene. You Blessed us!4-12-24.6-26-24Were having major issues with the thermostat cutting off & it seems to baffle the technicians, but they are still trying to find the answers & have been courteous & helpful in finding the best cost efficient solution, for us.

  • Review 97 (2024-06-06 - Rating: 5)

    The tech who came to my home to assess and repair the issue causing my AC to malfunction was quick and efficient at his job. He was also kind and listened to my needs as well to help me get my AC fixed and working again as much within my budget as possible.

  • Review 98 (2024-08-01 - Rating: 5)

    The tech who came to our house (Claro) was prompt, courteous, answered all of my questions very patiently, and made sure I understood the situation and quote fully. Highly recommend.

  • Review 99 (2024-05-19 - Rating: 5)

    In the past 2 years we have had to replace the a/c and heating unit. ARS has responded very quickly and got us a new unit, installed it and had it all working before leaving. This was in the middle of the heat wave last summer. Price was no more than other companies.

  • Review 100 (2024-09-01 - Rating: 5)

    Had an emergency..came home to my hanging light fixture leaking water!!I panicked all goin thru my mind where am I gonna find a plumber or Ac man to come look at the problem at 7:30 o a Saturday on labor day weekend to come.Took a chance and called with in the hour someone was at my house to assist.Service call was a reasonable price and the you g man they sent took his time explaining what the problem was fixed it and he was in his way…great service

  • Review 101 (2024-07-30 - Rating: 5)

    Sorry, didnt do photos. But for this guy to be in my attic, with temperatures to close to a 💯 working. Im pleased with the time he took to complete and the fact that it was done same day. Senior Jose, thanks. 🙏

  • Review 102 (2024-10-09 - Rating: 5)

    Technician was great. Very patient and didnt mind if I watched. Was uo front with what needed to be done.

  • Review 103 (2024-07-23 - Rating: 5)

    Mr. Bunton was so very helpful and he cleared our main line drainage problems expertly and quickly. I am very thankful for the time and professional effort that he put into the job. Thank you very much.

  • Review 104 (2024-05-02 - Rating: 5)

    Christian was a terrific AC technician. I appreciated his patience and hard work locating the problem. I was upset I paid 2,000 for a halo light two years ago that already burned out. It would be covered in warranty but labor around 500. First off the technician two years ago said he wanted to add a light for 19 99. I thought it was simply 19.99 light so I said okay only to find out it was 1,999 when the bill was provided. I was in shock but paid it only to have it burned out two years later. So not thrilled about a light I never wanted to begin with burned out. Total rip off on the light. But happy with service today.

  • Review 105 (2024-05-01 - Rating: 5)

    Used their Services via Lowes to install a replacement water heater in a second story walk out attic. Jesus & Sherman were professional, quick, efficient, and took care of protecting carpet. Whole operation took about 2 hours. Other than install prices being what they are, have no complaints.

  • Review 106 (2024-12-18 - Rating: 5)

    Micah was extremely personable, answered all my questions and did a very thorough diagnostic assessment.

  • Review 107 (2023-02-28 - Rating: 5)

    The experience with ARS was 5 star from start to finish. They were prompt with initial call and right to the home. Their diagnostic was spot on and they worked quickly. The team communicated with me the whole way through and solved my problem. I won’t hesitate to make them my first call for my next project!

  • Review 108 (2024-08-06 - Rating: 5)

    Mr. Deversion was extremely detailed and informative about our air systems. He has a professional disposition answering all of our questions. Deversion offered suggestions on safety measures we should execute. Thanks, the Scotts.

  • Review 109 (2024-07-06 - Rating: 5)

    ARS/Rescue Rooter was on time, very professional, and did an excellent job in repairing my mothers hot water heater bringing the entire system up ensuring a safe operation. This company is highly recommended if you are looking for reliable home services. Thanks

  • Review 110 (2024-12-24 - Rating: 5)

    Mr Juan the plumber from ARS he doing a good job Im happy what he done

  • Review 111 (2024-12-19 - Rating: 5)

    Great service is was very next day early am and everything is working great and looks great

  • Review 112 (2024-12-20 - Rating: 5)

    Service tech did a great job and very helpful in explaining what needed to be done.

  • Review 113 (2024-06-15 - Rating: 5)

    We have been customers of ARS since 2002 when they installed our new air conditioner in our previous home. We like ARSs employees professionalism and honesty. Always explaining every work that has been done.

  • Review 114 (2024-03-30 - Rating: 5)

    Lino came out to check my AC unit and he explained everything about it. He was super nice and courteous since he arrived. I had the floor people doing my kitchen floors and he was great about going around checking stuff. I am so grateful and I look forward to our next bi-yearly inspection.

  • Review 115 (2024-11-26 - Rating: 5)

    It is a very good experience working with this company for the first time, service is really good. I will call them again for more work.

  • Review 116 (2024-09-30 - Rating: 5)

    Could not be more satisfied with the service I had considible problems securing city of baytown permits without Ars permits department (Ashley) l couldnt have completed my project Thanks

  • Review 117 (2024-12-10 - Rating: 5)

    Crew was professional and considerate. Explained everything well and did a great job.

  • Review 118 (2024-11-11 - Rating: 5)

    Oscar was a wonder worker - the kitchen sink drains!! - and a delightfully cheery person who offered tips to avoid the problem in future.

  • Review 119 (2024-09-17 - Rating: 5)

    Very fast serviceNot even 2 hours and a person came to see the problemVery friendly customer service. Jonathan came to check the house and help us to trying to find the problemSad we couldnt fix it but he did help today

  • Review 120 (2024-10-02 - Rating: 5)

    Jesus and his helper did a great job installing our hot water heater. He took the time to show us how to operate the system.

  • Review 121 (2024-04-16 - Rating: 5)

    Do you like a nice hot shower, so do I. So when my 18 year old electric water heater crashed on Saturday the 14th of April, I was not a happy camper. Sunday morning I got on line and found that Home Depot offered new water heaters. Immediately I was informed that ARS/rescue rooter was the supplying agent of such a needed service. Without haste I made an appointment to have my situation appraised.Monday comes and at 8 oclock, Norman from ARS arrives. He was able to diagnose the problem at once and gave me several choices to fix my problem. I was quite satisfied with his assessment.Not 2 hours later, Christian and Jason arrived with my new electric water heater. Their performance of removing and installing a new water heater was excellent. The task was laborious and technically challenging. They did excellent work.I am sorry for such a lengthy review, but this company and their skillful employees deserve it.G. Storm Walmsley

  • Review 122 (2024-09-28 - Rating: 5)

    Very friendly technician he has been to my house before. He did a very good job as he did last time.

  • Review 123 (2024-07-03 - Rating: 5)

    We purchased our unit 4-5 years ago and have been very happy with it and with ARS’ installation and follow up process.Today’s visit was our Spring/Summer check up.The service tech Omar has been to our resident before. His visit each time has been very professional, thorough and informative.He also explained some preventative measures to keep our unit working efficiently and thoroughly.Omar was very polite and easy to communicate with. I definitely would be glad to have him back for our service.

  • Review 124 (2024-12-18 - Rating: 5)

    Our technician Christian was extremely nice and very informative will definitely be using in the future again

  • Review 125 (2024-08-07 - Rating: 5)

    Cristian Vegas was my service tech and I must say he was very professional, very detailed information, answered any and all my questions in depth, and his ATTITUDE was EXCELLENT and he was very HOSPITABLE...💯👍🏿

  • Review 126 (2024-05-23 - Rating: 5)

    I had my whole system re done from outside unit to furnace and ducts completed by them. Had a few hiccups with them not going to lie but they corrected those as soon as I noticed the issue. Overall I am happy with choosing them over the other companies. Only thing I wish they would do is advise on the surge protectors from the beginning as oppose to after install and everything already being financed.

  • Review 127 (2024-08-09 - Rating: 5)

    Jose is very thorough he checked my AC and gave his recommendationsand explained the reason it was necessary. He is avery professional.

  • Review 128 (2024-05-09 - Rating: 5)

    Our Rescue Rooter technician was able to identify the problem quickly and get to work. Thanks to him our clogged sink is now running smoothly. He even gave us some drain solution to clean the inside of the kitchen line. Highly recommended!

  • Review 129 (2025-01-03 - Rating: 4)

    Technician was on time. Very friendly. Unable to locate main clean out. Was probably covered with mulch in front bed. He tried his best using a probe. I asked if he had a wand to locate the pvc pipe. He did not. Said it would cost over $600 to locate the clean out using a wand or by going through a toilet. Told him I would locate the clean out myself.

  • Review 130 (2024-07-30 - Rating: 5)

    They went above and beyond getting my AC replaced same day. They even worked well into the night. Very appreciative of their efforts.

  • Review 131 (2024-11-29 - Rating: 5)

    The technician, Jose Salgado, was extremely knowledgeable and professional. He was very thorough in his assessment of my heating system and offered several recommendations to keep it functioning properly. Jose completed the heating system tune up in a timely manner. I highly recommend ARS.

  • Review 132 (2024-12-20 - Rating: 5)

    Excellent service. Attentive, personable and professional. Kept me informed every step of the way.

  • Review 133 (2024-09-26 - Rating: 5)

    The technician was VERY informative about what he found wrong and what it does to the A/C. In the future if I need ANY repairs for my a/c or heat, you will be the first I call. His name was Cristian.

  • Review 134 (2024-04-22 - Rating: 4)

    The plumber couldnt make it the day we called and they said they were going to put us at the top of the list, but it was still close to the end of a 4 hour window when he made it. The plumber did do a good job and was very nice so I am happy with the service. I do understand that you cant always plan when someone is available. Every 15 minute job is one broken bolt away from being a 6 hour ordeal.

  • Review 135 (2024-02-28 - Rating: 5)

    Oscar is great, very professional and he explained everything. He showed us the issue on the camera and gave great advice on keeping those pipes free from clogs. He also went the extra mile to show us where the clean out is. Highly recommend Oscar at ARS.

  • Review 136 (2024-06-23 - Rating: 5)

    Gave them a call early in the day same day appointment, Mister Oscar was dispatched to my residence, the gentleman was very polite knowledgeable and experienced…Thank you ARS & Mr Oscar service well provided

  • Review 137 (2024-07-22 - Rating: 5)

    Very kind and considerate employees! They did a great job of explaining their recommendations and gave realistic advice on how to proceed.

  • Review 138 (2024-11-16 - Rating: 5)

    Lino was on time and friendly… he gives very clear and accurate information concerning my units…

  • Review 139 (2024-08-20 - Rating: 5)

    SHANE was awesome. Clean and professional. He and ARS are great. We highly recommend them.

  • Review 140 (2024-03-10 - Rating: 5)

    We were impressed with how fast they reached out to us about the job we needed done installing a new hot water heater. Everyone involved was thorough and easy to speak with. They answered all our questions and most of all we got same day service!

  • Review 141 (2024-08-22 - Rating: 5)

    The guys were very professional and knowledgeable. I will definitely invite ARS back for any plumbing repairs.

  • Review 142 (2024-05-26 - Rating: 5)

    Charon did a great job. Listened to my description and seemed to have a pretty good idea of what happened before even opening the unit. Had a new part installed and the unit running in minutes. Thank you ARS.

  • Review 143 (2024-05-16 - Rating: 5)

    AC Technician took a lot of time with us to explain diagnostics and assessment of our AC system. He brought a lot of knowledge, expertise and his customer service is excellent.

  • Review 144 (2024-04-24 - Rating: 5)

    Joseph was very nice and helpful. However the lady that I spoke with early this morning told me my cost would be $89. I guess she was wrong because I paid $200 to clear my toilet stoppage. Joseph was top notch and I would highly recommend him.

  • Review 145 (2024-08-24 - Rating: 5)

    Very timely and professional. I like how informative Joseph was. The whole process was a great experience

  • Review 146 (2024-05-14 - Rating: 5)

    Jose was very knowledgeable, courteous and helpful. He did a thorough inspection of my AC system and provided me with feedback that I needed. I would recommend him to anyone who is interested in an experienced AC technician.

  • Review 147 (2024-06-03 - Rating: 4)

    The technician Mr. Vega was wonderful. I gave 4 stars because no one reached to back out to me like they said to renew my membership. Twice, I waited for someone to call me but no one did.

  • Review 148 (2024-11-21 - Rating: 5)

    The technician that visited us was very knowledgeable, professional and well mannered.

  • Review 149 (2024-12-01 - Rating: 5)

    The tech was AWESOME! He was knowledgeable and professional the entire time.

  • Review 150 (2024-12-02 - Rating: 5)

    The technician was very knowledgeable, and upfront with me on how everything was working.

  • Review 151 (2024-07-07 - Rating: 5)

    Oscar did an awesome job. No upsell, honest, quick, and fair. I would absolutely recommend them for your needs! Yall are lifesavers.

  • Review 152 (2024-07-04 - Rating: 5)

    The technician, Claro was punctual, professional, and wasdedicated to the assigned job, and a fast worker. I am very satisfied with his work. Carolyn

  • Review 153 (2024-07-26 - Rating: 5)

    Great quick service. I was very pleased with my technician. He was very professional and courteous.

  • Review 154 (2024-10-13 - Rating: 5)

    Kyle was our plumber very professional, honest and knowledgeable about the service he provided and the service he suggested. Thank you Kyle

  • Review 155 (2024-09-07 - Rating: 5)

    Jesus and Sherman are great professional installers. On time and the installation was done quickly, cleaned up was great

  • Review 156 (2024-10-17 - Rating: 4)

    The plumber was very helpful and. Arrived on time. Very clear about questions about water heater.

  • Review 157 (2024-08-05 - Rating: 5)

    Chris did an excellent job, very professional and informational. Got the job done. I will be using ARS moving forward

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