Thompson Plumbing, Heating, Cooling & Electrical

Located in Washington, Utah

Address: 1186 S Hillcrest Dr #1, Washington, UT 84780, United States

Phone: +1 435-236-2605

Rating: 5

Services

On-site services
Online estimates
Language assistance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-06 - Rating: 5)
Was very pleased with the service rendered the toilet is awesome.I called last Monday to have someone come out and the next day ( Tuesday ) The technician came out and replaced the toilet 👏🏻 I am very pleased with Crosby‘s work.Cade worked with Skyler the first half day then leftSkyler came back the next day and finished the walk in shower and installed a toilet and 2 faucetsThe work was done very excellent we are very pleasedJust added the picture of the walk in Shower, very nice Skyler did a great job finishing up what him and Cade started . Very pleased with the work 👏🏻👍🏻😀

Review 2 (2024-10-28 - Rating: 5)
Our mainline pipe burst and flooded under our house on Saturday Labor Day weekend 2024. We were a bit desperate because we had no water and didnt know how many days we would be without water. Cam came to our house the same day we discovered the flood under our house even though it was a holiday weekend. Cam clearly explained what had happened to our pipes and gave us options to choose from. It was clear that Cam was going the extra mile to help us. Cam did not have access to all his tools and supplies he normally had because it was a holiday weekend. Cam came out the next day and the day after that until he was able to patch our pipes and turn our water back on. We greatly appreciated Cams timely work on our behalf. Thank you!

Review 3 (2024-12-30 - Rating: 5)
Ive had Thompson out several times and each time the tech was excellent. Anthony was the tech today who did an inspection on our furnace. Very thorough and communicated his findings with pictures and a form that he went over in detail explaining what he had found. Very happy with their techs.

Review 4 (2024-09-12 - Rating: 5)
What a great first time visit by Thompson Plumbing. Alex replaced our Soft Water System Salt Tank, rerouted a new Water Heater Pressure tank, and installed a new Water Regulator. Everything looks and works awesome! Alex was very thorough on explaining everything to us. Highly recommend Thompson Plumbing Company!

Review 5 (2024-08-26 - Rating: 5)
Bobby did a good job on the installation of our Lifesource soft water system. He also explained what he did and what to do in the event of a power outage. I also appreciated that he put on shoe booties when he entered the house. I highly recommend Thompson Plumbing.

Review 6 (2024-10-09 - Rating: 5)
I had issues with the pilot light on my water heater not staying lit. I called in the AM and Bobby was out within a couple of hours. He educated us on the needed repairs and options and got us taken care of right away. Very professional, very friendly and we cannot be more thrilled with the service received as well as fair pricing. We are new to the area, relied on the reviews, and were not disappointed. Thank you to the whole team!

Review 7 (2024-12-10 - Rating: 5)
My heat stopped working in the middle of the night, and Thompson got Landon over the same day to make sure I had heat in my house. Landon was great! Quick, efficient, and pleasant demeanor. I would definitely recommend! Great, quality service!

Review 8 (2024-11-21 - Rating: 5)
Brock and Leo were wonderful! They came out to fix a thermostat problem and not only had it up and going quickly but their experience found a solution that did not require cutting through walls and running new wires as other HVAC companies had quoted. Highly recommend working with Thompson...from the office to the technicians they are great.

Review 9 (2024-11-11 - Rating: 5)
Thompson Plumbing Heating and Cooling and electrical,are amazing, Landon is excellent and amazing. Along with the company And Helpful.Scheduling was great, ease to get to talk to some one great work and great follow threw.What ever the house hold needs may be , they handle it all and nicely, no pricing problems no price gouging . Ease to work with. Service plans are excellent. Excellent people .

Review 10 (2024-11-02 - Rating: 5)
Eric did a great job replacing our water heater when our old one broke. We were notified by a call and a text that he was not only going to be on time, but early. He was professional in our home and even wore shoe covers. He went above and beyond making sure everything was in working order. He gave us options and an accurate price before any work was done. We will definitely call Eric with Thompson plumbing again in the future!

Review 11 (2024-11-12 - Rating: 5)
Cam and his coworker (sorry, forgot his name) did an awesome job installing my new tankless water heater. It looked like quite a complicated process, but they were both professional, knowledgeable, very courteous and answered all my questions. I would definitely recommend Thompson, and especially Cam, to anyone.Cam came back the next day to fix a minor problem. He came up with a simple solution that worked perfectly. Thanks again, Cam, for your courtesy, professionalism and creativity. You’re definitely my new plumber.

Review 12 (2024-11-23 - Rating: 5)
The guys were great! Polite, friendly and quick. They came to check one thing and I asked them to fix a couple more items and they had no complaints and seemed genuinely happy to take care of all my electrical concerns.

Review 13 (2025-01-07 - Rating: 5)
Always have wonderful service from Thompson Plumbing, Heating and Electrical. This call, I required a plumber and Sateki helped us out. He was very knowledgeable and went above and beyond our expectations. The pricing is upfront and fair, no surprises. The work was completed the same day as promised, and we were extremely pleased with the process. I highly recommend this company.

Review 14 (2024-11-01 - Rating: 5)
Cam was an exceptional technician. Great attitude. Came and got the job done quickly and efficiently. Had no idea how long it would take and he was done in just minutes. Because of him I’ll always use your company for my plumbing needs.

Review 15 (2024-12-29 - Rating: 5)
The pilot wouldnt light and I had no hot water. Eric Murray did excellent work taking care of my hot water heater. Thanks again!

Review 16 (2024-10-14 - Rating: 5)
Anthony and Brock showed up today to service four HVAC systems. They were respectful, polite, answered all my questions and let me tag along to see what they actually do and were very thorough. I would highly recommend this company. I chose them based on reviews and if service stays the same as it was today, you will not be disappointed!

Review 17 (2024-07-21 - Rating: 5)
Eric from Thompson Plumbing was here on time and got right to fixing my water heater. He got it going again and made it so we could maintain it easily. It’s working great and we are very pleased with the company and Eric. Great service!!Eric came again about a week later and changed our sediment filter and showed us how to do it ourselves. He was in the right time frame and we were very pleased with him!! Great work and impressed with him and the company!!

Review 18 (2024-11-21 - Rating: 5)
Landon did a very professional job. He explained to me exactly what he was doing. He showed me pictures. He made very good recommendations, and I am very pleased with his performance. He is definitely an asset to the Thompson group.

Review 19 (2024-10-25 - Rating: 5)
Thompson Bath did my Bathroom Remodel This was a take out the tub and put in a walk in shower.My new shower is beautiful. The experience with this company was amazing. I never got the installers names but they were awesome. Before leaving they did a clean up. they left everything cleaner than it was before they started.I Highly Recommend this company.

Review 20 (2024-08-02 - Rating: 5)
I called Thompson Plumbing because of a do it yourself job that didnt go so well. Luckily, they sent Eric. Not only does Eric have a demeanor of being a good human, but he has 25+ years of experience and is highly competent. I had attempted to replace a cartridge in my shower because of a leaky faucet. Unfortunately, the plastic casing around the existing cartridge melted and was stuck in the pipe. The best option was to replace everything but I couldnt afford it. Eric had numerous things up his sleeve to attempt to remove it. He eventually had to use small tools like surgeon and take it out piece by piece without damaging the pipe. He was in the same position in my tub for well over an hour. I knew he was stepping up because I couldnt afford the other options. I dont think many plumbers would have been willing to step up like that for a customer but rather tell me that was not an option. If I need a plumber again, I will request Eric. And a note to Thompson Plumbing...please recognize Eric for his excellent customer service. He represents your company well.

Review 21 (2024-10-21 - Rating: 5)
Brock was thorough, informative, and did a wonderful job. I am extremely happy and confident in his work and assessment. I will definitely call Thompson again when the need arises.

Review 22 (2024-08-16 - Rating: 5)
These guys are great! They had a technician out within the hour - he had the issue diagnosed within a few minutes, and we were up and running quickly. Kasun was personable, knowledgeable, and professional - I highly recommend Thompson plumbing!

Review 23 (2024-11-06 - Rating: 5)
He was on time, a good listener about my concerns and the existing equipment failures. Well educated and experienced he identified the problems, made adjustments and equipment cleaning. He fixed, verified and the left equipment in better running condition. Also provided vent cap options for efficient air circulation.Very happy with his work and expertise.

Review 24 (2024-08-18 - Rating: 5)
Thompson plumbing, heating and cooling did an excellent job in our leaked water heater tank. Eric, their Technician exerts more effort to go beyond just to finish the installation on that same day we wanted to be installed. He did a great job and exceeds our expectations. We highly recommend them, theyre honest and reliable.

Review 25 (2024-10-28 - Rating: 5)
Kasun was polite and efficient and gave us instruction on potential problems to look for, as well as allergenic options and ways to cut costs. He didn’t try to pressure us for any extras. We felt he was helpful and honest.

Review 26 (2023-09-18 - Rating: 5)
Excellent in all respects! Dependable service with a smile! The old adage You get what you pay for holds true with Thompson Plumbing and Heating. The entire team was amazing, listened to our needs and delivered exactly what was required to upgrade our home! Thank you so much!

Review 27 (2024-10-31 - Rating: 5)
I was very pleased with the professionalism of the company all the way from scheduling the service to the actual service visit itself. The technician (Crozby) was very prompt, knowledgeable, and professional; I appreciated his expertise and how he handled the service call.

Review 28 (2024-11-20 - Rating: 5)
FINALLY found exactly what we needed in plumbing services and the ABSOLUTE BEST service professional with Crozby we’ve ever had since living in So. Utah for 22 years! He was knowledgeable, honest, professional, courteous and so helpful with everything we needed done…which was quite alot! 10 out of 10 and highly recommend…be sure to ask for Crozby!

Review 29 (2024-10-30 - Rating: 5)
Called early in the morning and install was done ✔️ by early afternoon! Very pleased with Crosby who explained clearly the work that needed to be done and offering the choices available to us in replacing our water heater. Through, quick and efficient 👍

Review 30 (2024-10-29 - Rating: 5)
Landon was one of the best technicians Ive ever hired. He came to do a semi-annual maintenence on the furnace. Landon was thorough, considerate, and knowledgeable. He made some great recommendations addressing the HVAC for a future home addition. Those recommendations will be much more efficient as well as cost effective. I cant say enough about how well this service visit went. Way to go Landon!

Review 31 (2024-10-18 - Rating: 5)
Thompson Plumbing was once again simply outstanding. They are so professional, courteous and go above expectations. The technician heard my smoke alarm chirping and offered to change the battery for me. Doesnt get any better than that act of kindness.

Review 32 (2024-09-30 - Rating: 5)
Landon was thorough and very informative with each detail of the job. We needed some complex problem solving and Landon gave every piece of information as he and electrition went through the process. Customer Service is top notch with these technicians.

Review 33 (2024-10-02 - Rating: 5)
Had a water leak detected at 9:00am and they were out to diagnose within an hour of my call and had it all done and wrapped up by 3:30pm. Nothing worse than not having water to your house- loved that they were able to handle it “same day”. Thank you Thompson Plumbing for your fast, friendly, and clean service. Sateki made sure the site was as clean when he left as it was when he got there.

Review 34 (2024-11-12 - Rating: 5)
Alex Cajas really knows his stuff! He diagnosed my problem right away and immediately replaced a defective water heater element under warranty. Alex is thorough and efficient and helped me understand all the issues that may affect the performance of the heater. I will ask for Alex in the future.

Review 35 (2024-10-15 - Rating: 5)
Anthony came to do a Heating Tune-Up. He was very professional! Went over all the things they do during the tune-up. Reviewed things that were looking good and a few things that could potentially become a problem. Asked if I would like estimate information. Gave me time to think about how I wanted to proceed. No pressure. He was great!!

Review 36 (2024-10-24 - Rating: 5)
Travis completed a thorough plumbing inspection that was included in our annual plan. He pointed out items needing attention as well as those to monitor over a period of time. We were pleased with his attentiveness.

Review 37 (2024-07-30 - Rating: 5)
Very pleased with the work done on my AC unit. Brock was amazing. After dealing with 2 other companies that couldn’t diagnose the problem Brock came in and had it figured out immediately. He worked hard and didn’t give up until the problem was solved. He was very informative , friendly and helpful. I would certainly recommend this company. Thank you to Brock and The Thompson Company.

Review 38 (2024-10-31 - Rating: 5)
They were able to get my furnace working same day. Landon was awesome and got everything taken care of quickly. Also, very reasonable cost.

Review 39 (2024-10-17 - Rating: 5)
Landon did an awesome job of cleaning out my dryer duct. He e explained exactly what he would do and was quick and efficient. Also friendly. Would ask for him again fir sure.

Review 40 (2024-08-29 - Rating: 5)
If you want honesty and integrity from a heating and air conditioning repair company look no further then Thompson. Landon our technician, that came over, worked quickly and efficiently to solve our problem. He didn’t try to up sale or do any unnecessary work. I would highly recommend Landon and Thompson heating, cooling and electrical. Thank you, you are the best.

Review 41 (2024-11-07 - Rating: 5)
I received a quote for a new HVAC system. Colby was very knowledgeable and professional. He described the system and what the installation would entail. Very personable and nice. I am looking forward to getting this new unit and working with Thompson Plumbing, Heating, Cooling and Electrical in the future. Brock and Anthony installed the HVAC system. They were very professional, knowledgeable, courteous and efficient. They explained everything thoroughly and answered all my questions. Their work was impeccable. Wonderful company! I highly recommend Thompson Plumbing and Heating!

Review 42 (2024-07-11 - Rating: 5)
100% satisfied. Brock came one day early and had our a/c unit up and running in about a half hour. So grateful to have such great service, especially when it’s 113 degrees outside. Highly recommended. I will never use any other service for our HVAC Systems.

Review 43 (2024-10-19 - Rating: 5)
We had an issue with our AC outdoor unit , We called an within a couple of hours Two employees showed up, one was in training but you wouldnt know it both were very helpful explaining the issue and answering our questions. We are happy that they got us going again.

Review 44 (2024-11-01 - Rating: 5)
Absolutely excellent, very quick service! Brock was so knowledgeable and friendly and solved the issue immediately. I will definitely use this company whenever I have any problems! Thank you so much!

Review 45 (2024-10-31 - Rating: 5)
Landen is very nice and respectful, he kept me informed of what we was doing and gave me some advice on a proper temperature for my house. Id offer to make him breakfast again if he comes back for the spring AC check!Ike-

Review 46 (2024-11-12 - Rating: 5)
We called Thompson Electric for our Smoke Detectors. One was not working at all. Landon arrived on time & was very polite. He inspected all six, found one was not connected properly. Also identified wires that were not set up correctly in the Electrical Box. He made recommandations to fix the wiring. We chose to have Smoke Detectors & Electrical Box fixed. We did not feel like we were pressured into our decission, but felt it was best for our safety. We have only lived in this house for one year and have found other issues that needed to be corrected, so the wiring issue did not surprise us. Landon was professional, knowledgeable & did a terrific job. Glad we called Thompsons!

Review 47 (2024-10-14 - Rating: 5)
Both Kayden and Anthony were very friendly, professional, and extremely helpful! They both explained the process of installing my new furnace and A/C plus the new thermostat they put in. Oh, and he and Anthony cleaned up the mess created by their installation. They did an excellent job.

Review 48 (2024-07-12 - Rating: 5)
Thompson is the best! When we first moved to downtown St. George we tried a couple other local companies before finding Thompson and we’ll only use them now. We’ve used them for electric, plumbing, and A/C needs and every technician has been fast, kind, reliable, and most importantly honest. Most recently we’ve had Bobby and Brock come out for separate issues and they were both so great to work with. Thompson is so easy to work with- and being able to book & schedule online now makes it even easier! Couldn’t recommend them more.

Review 49 (2024-12-21 - Rating: 5)
Teki was awesome helped us with any accidental leak we didnt know about and was very responsive. Would highly recommend!

Review 50 (2024-12-24 - Rating: 5)
Sateki Fineu is very knowledgeable, kind, organized and efficient. We appreciate the job well done!

Review 51 (2024-07-31 - Rating: 5)
I talked Thompson Plumbing about a problem with my washer and water softener. Scheduled an appointment for Thursday morning. The tech Bobby showed up at 9:30am, green booties in hand and introduced himself. Addressed the washer problem first, a resin build up in the water line. Which was taken care of. Then we walked through my home turning on all faucets checking water flow and any sign of resin build up...none. Next we checked the water softener and due to the age of it, Bobbie said it wasnt performing as needed. He also saw a small leak on the water heater reserve tank above the water heater itself. I told him it replaced the original one in 2016. I knew the time limits on both softener and water heater were close to replacement and told Bobbie to go ahead and replace them both and I decided on the tankless water heater option. He called for two more service men to help get the job done this same-day. Everything was finished by 4:30pm and the garage cleaned up where the installation was done. Thanks to Bobbie and crew for helping get my water issues handled in the same day.Thank you Thompson Plumbing for the ad I saw in my coupon package last month. Ill recommend you to my neighbors.

Review 52 (2024-07-31 - Rating: 5)
Kaden was great! He was very helpful at informing me of what he would be doing and what the cost would be. He was very friendly with my dogs. A+++ Overall, a great experience and top notch service. I would highly recommend Thompson Plumbing, Heating & Cooling.

Review 53 (2024-09-13 - Rating: 5)
Landon and Anthony came on time and very quickly replaced my broken down hvac unit. They were friendly and professional and the job was completed faster than I anticipated! Will be calling Thompson again when I need water or ac work again!

Review 54 (2024-06-27 - Rating: 5)
I had another great experience with Thompson. Our air conditioning went out and the scheduler managed to fit me in that day. I was really happy. Kasun came out and really described what was going on with the AC unit. He gave me some options on what to do to fix the AC unit. I was pleased with his work and friendliness. I would like to thank Anthony his assistant too. I would recommend Thompson for your plumbing, heating and cooling needs.

Review 55 (2024-12-06 - Rating: 5)
Absolutely the best service! Highly recommend. Gave me some good information about future items that might keep the house in even better shape. Thank you Shandon!

Review 56 (2024-10-07 - Rating: 5)
My A/C is not working. Called Thompson Plumbing. They came out within 2 hours. Kaden was very polite, knowledgeable and checked the system. Unfortunately for me the system needs to be replaced. Due to the cost I was unable to have the work completed right now. On social security and need to save up more for the system. It is not Thompsons fault but mine. When I have enough money saved I will call them back to do the work. Kaden was very kind and pleasant. A good company to do business with. Thanks Kaden

Review 57 (2023-11-29 - Rating: 5)
Derek was soooo knowledgeable and thorough…did it up righteous! Appreciated his kind interaction with me and my puppies. Did a phenomenal job! This was a model home, and apparently they cut a lot of corners. He found them all and took care of them!

Review 58 (2024-08-06 - Rating: 5)
Had a main line water leak. Neighbor recommended Thompson plumbing. I called and They sent out a plumber right away, Bobby Workman. Bobby set up a temporary water line so we would have water while he fixed the line. The leak was under my driveway. Not good! Instead of breaking up the driveway, Bobby gave me options, one being to reroute the water line. I selected that one. Bobby did a great job and completed the project in one day. Highly recommend these guys if you have a plumbing problem.

Review 59 (2024-12-23 - Rating: 5)
We had work done this morning . Sateki was prompt, professional, and easy to speak with. Things were done quickly. Well done!

Review 60 (2024-11-07 - Rating: 5)
I just had my water heater replaced. The crew was very neat and cleaned up after the work was complete. They took time to explain everything the did. I really appreciated that.

Review 61 (2024-10-03 - Rating: 5)
Landon knew what he was talking about. He didnt mind that we asked a million questions, he let us shadow him while he worked. Very nice guy. Highly recommend Thompson company.

Review 62 (2024-08-12 - Rating: 5)
The tech was super kind and easy to talk to. He explained everything throughly and actually took the time to walk me through a couple things with my reverse osmosis system. He wasn’t pushy at all and was very up front and honest!!

Review 63 (2024-10-15 - Rating: 5)
Regular inspections are included in our VIP plan. Our technician was Travis. He was extremely friendly and helpful and provided maintenance on our heating/cooling unit. He installed a new assembly to help with its function. He also provided a fresh filter for the unit and removed the old one.

Review 64 (2024-09-10 - Rating: 5)
Our air conditioner wasnt working, Thompson sent a Brock (technician) out the next day. Brock quickly identified the problem, gave us the options and was able to install a new condenser the same day. Awesome!

Review 65 (2024-09-16 - Rating: 4)
My ac stopped working a while back, and a guy was here first thing in the morning. Brock was wonderful, fixed the thing that was wrong, and generally a swell guy. I was told I should consider getting my system replaced (its 25 years old to be fair) and asked for a quote from them later, to which they sent another guy who examined the place. He was pretty confusing, but I was gonna be confused regardless who was explaining lmao. The thing is, I got another quote from somewhere, and they mentioned that itd be nigh on impossible to get the furnace into the attic without punching a hole in my wall, which this guy just didnt comment on. They also saw my water heater, right next to the attic access, which was in perilous straits, and said I should fix it. I know the guy who came by was an AC guy, not necessarily a plumbing guy, so its not that big a deal, but... Maybe the other company was just scamming me, but I was a bit less comfortable having the work done by Thompson in the end due to it.

Review 66 (2024-02-26 - Rating: 5)
Eric from Thompson did our bid and then came back for our install of our tankless water heater. Nice work, efficient and most of all, just a nice guy to have working in your home! Thanks Eric!

Review 67 (2024-08-02 - Rating: 5)
Brock has been extremely helpful, and persistent in getting our AC repaired! I am extremely grateful for the amazing customer service from Thompson Plumbing, I will continue to get all of the services I need through them. Thanks!

Review 68 (2024-09-11 - Rating: 5)
Skylar did a wonderful job for us, leaving things very clean afterwards. He was very good to communicate and make sure that everything was just the way we wanted it.

Review 69 (2024-09-26 - Rating: 5)
WOW is the ONLY word to describe the service, timeliness and even more important, to us, the technicianEric actually not only listened to what we needed but actually COMPREHENDED the why and did an AMAZING job running our new hot and cold water lines, hooking up our dog grooming station and going above and beyond to take care of the drainage as well!!We signed up for their VIP program and am feeling quite relieved now to have Thompson Plumbing, Heating and Cooling and Electrical in our back pocket! :)

Review 70 (2024-10-01 - Rating: 5)
Professional & thorough. We will definitely call again if we have plumbing needs. We had two leaks that are fixed the right way! Thank you for the service.

Review 71 (2024-07-05 - Rating: 5)
I called a little after noon on July 5th. They said they could schedule me that day between 12 and 3. Eric was at our house within the hour. He was very efficient and didnt leave until the job was done to his satisfaction. As alway the simple job was not as simple as it seemed. Eric was very friendly and professional. I would welcome him back if we had other plumbing problems.

Review 72 (2024-10-04 - Rating: 5)
Bobby Workman did a great job fixing my water heater. He was polite and prepared for the job. He diagnosed the problem and gave me 3 options for repair. There was a warranty on one of the parts. He left to get the required parts and completed the job in a timely manner. He explained the problem and the repair well. I was very pleased with his service. I will use this company again.

Review 73 (2024-07-27 - Rating: 5)
Others may try to sell a new unit, even though it was 4 years old. Brock earned my trust and was great to deal with. When he left all seemed good. 😊

Review 74 (2024-10-26 - Rating: 5)
Crozby was nice and explained everything that needed done, also giving the worst case or best case scenario. Luckily, we got the best case scenario! Our water was shut of, and he was here within 3 hrs. GOOD JOB Crozby!

Review 75 (2024-08-07 - Rating: 5)
Landon came out to diagnose my frozen a/c and was absolutely amazing. From the call to the office to see if they had a tech available same day to Landon coming out was smooth and easy! Landon was very knowledgeable and helpful! I would highly recommend this company

Review 76 (2024-09-11 - Rating: 5)
Absolutely recommend Thompsons to anyone needing plumbing and/or electrical. Brenr kept me in the loop with everything. The WHOLE crew is amazing! Fast, clean, friendly. Oh my gosh! They helped me through a very dreaded bathroom addition and moving my laundry room. They are 🔥!

Review 77 (2024-07-08 - Rating: 5)
Brock came over and looked at my rooftop unit because my house wasn’t getting to temperature. He had it diagnosed and fixed in record time, with a very reasonable price, all while providing an amazing experience! Brock is my new go to guy and thompson is my new go to service company! Thanks to Brock for the awesome service and to the call center for making the whole process seamless!

Review 78 (2024-11-07 - Rating: 5)
I had a sudden drop in water pressure, and I got same day service. The repairman was great and searched less obvious places and found and fixed the issue. Awesome service

Review 79 (2024-08-02 - Rating: 5)
Weve had service and/or tune ups by Thompsons a number of times since I moved to Sun River 3 years ago. They are total professionals in every respect. Never have they disappointed me in any way. I wouldnt even consider seeking service from any other provider in the area. They are the greatest!

Review 80 (2022-06-13 - Rating: 5)
After getting multiple quotes from other plumbing companies, we decided to go with Bruce Thompson plumbing for our tankless water heater and water softener installation. We worked with Eric from start to finish on this, and we couldnt be more pleased with the installation or service we received. I included several pictures in my review, including a before picture showing our old 40 gallon tank water heater and GE water softener that just did not last as long as they were supposed to. Whoever constructed our home in 1992 made the unfortunate choice to install the water heater/softener in the middle of the home instead of out in the garage where it belongs. This meant the excess heat from the water heater would also add to the heat in our home during the summer. The tank water heater reached the end of its life early, and so did the GE softener (lesson learned, dont buy water heaters or softeners from big box stores and expect them to last.) When consulting with Eric on our install, I requested that he try to get everything on one side of the room, so that we had more room in front of the washer and dryer to do laundry. He did exactly what I has asked, and now theres a lot more room to maneuver around in the laundry room, adding over an extra foot in front of the washer which is great. The tankless water heater is really quiet, which is helpful since there is a bedroom right across the hall from it. Another welcome improvement, is its nice and cool inside the utility room since the tankless gives off very little heat externally, unlike the old 40 gallon tank it replaced. We also no longer have to worry about the old tanked water heater leaking when we arent home (because thats when things like that always happen.) Last, I would like to comment on the quality of the installation. Eric took his time, he even took extra effort to move the hot water inlet/outlet to a more optimal position. Everything looks very clean, the install is a work of art. We already have quotes from Eric to have him do more work on our home for a partial bathroom remodel, so they will be getting more of our business soon! Bruce Thompson Plumbing is truly the best!

Review 81 (2024-08-23 - Rating: 5)
Brock is great! 👍 Always appreciate him coming out to house. Gives great advice and very informative. Pleasure working with him!

Review 82 (2024-02-20 - Rating: 5)
I cannot recommend Thompson Plumbing, Heating & Cooling highly enough! From the moment I contacted their office, the service was impeccable. Initially scheduled for the next day, they went above and beyond by rearranging their schedule to accommodate us on the same day. Alex arrived precisely on time, and his demeanor was the epitome of professionalism and friendliness. It was clear from the get-go that he is an expert in his field, as he quickly identified and expertly fixed our plumbing issue. What stood out to me, aside from the exceptional service, was the cost – it was VERY reasonable and transparent. Its rare to find such reliable service that doesnt break the bank. A resounding 5 stars for Thompson Plumbing, Heating & Cooling – theyve earned a loyal customer in me!

Review 83 (2024-09-13 - Rating: 5)
The electrician who came out, Cade, was one of the most honest workers I have ever dealt with. The customer service received by him, the plumber Alex, and Thompson in general exceeded my expectations. Thank you!

Review 84 (2024-11-27 - Rating: 5)
Kayden was my Thompson technician who performed my annual maintenance on my home furnace system. He was exceptionally thorough and explained what he had tested.Kayden changed my air filters and took them to the garbage bin for me. He printed out his report and showed me the pictures he had taken. He explained any possible issues that might come up. My prior service businesses were not this thorough at all! I will be continuing my Thompson membership and letting neighbors know how impressed I was!

Review 85 (2024-06-28 - Rating: 5)
Today was my second experience with Kasun, and just like the first, it went great. He’s very knowledgeable and was able to diagnose and fix our concerns. Very pleased with his quality work and professionalism. Highly recommend.

Review 86 (2024-07-12 - Rating: 5)
Absolute best customer service, and they fit us in so quickly. Their pricing is decent and they do a very professional and thorough job. A previous plumber tore the system apart and left us with an unfinished job and without water. I called Thompson and they came out immediately. My house has a quirky water setup, but they got it figured out. Then when the city meter broke after hours, Techi with Thompson came back and stayed until 8:00 pm to make sure the city took care of us. THEN after the city’s water pressure surge busted our pressure regulator, he came back the next morning to make sure everything was fixed and working properly. We were blown away. Needless to say, they are our go-to now. We already set up an appointment to replace an old toilet and install a new water softener.

Review 87 (2024-11-06 - Rating: 5)
Cam was great in completing the work even with some problems. great personality in dealing with me and wife. would definately use Thompson again

Review 88 (2024-11-09 - Rating: 5)
I want to tell you about a nice experience I had having my HVAC unit replaced...yeah, you heard me right! The guys showed up on time. They were very friendly and courteous. They took me through their plan and asked if I had any questions. When they had the job finished , they ran through the things I would need to know, answered my questions and TOTALLY CLEANED UP!!! I am extremely happy with my choice and you would be also. Who is this great company...Thompson HVAC & Plumbing. My new familySorry, I pushed the unhappy face by accident! I was very satisfied with Erics visit to check out the water heater. He explained everything and was very nice.

Review 89 (2024-08-11 - Rating: 5)
Once again…August 2024 .Absolutely perfect and professional work checking and flushing my water heater. Great to be a part of the VIP program. The only plumbing company I would use. Bobby Workman did an excellent job. I wish everyone that came out to my house was as knowledgeable and professional as him.

Review 90 (2024-10-17 - Rating: 5)
Very professional, knowledgeable, helpful, asked if I had questions and was easy to talk to and listened to me. Thank you for this program that helps me to not worry about my heating for winter. Thank you, Sincerely Virginia Neal

Review 91 (2024-11-11 - Rating: 5)
Travis was great. He took the time to answer all of our questions and made sure we got the issue fixed the right way.

Review 92 (2024-07-23 - Rating: 5)
We had Caden and Brock come out. Both were very knowledgeable. They came out the same day I called. Very friendly, knowledgeable, and helpful in figuring out our situation. Would recommend them to anyone.

Review 93 (2024-06-12 - Rating: 5)
What a fantastic experience. I called for an estimate on a sewer line replacement. Eric came and spent a lot of time explaining options as well as really digging into the problem. My knowledge was pretty limited, so I appreciated his help. I am not so great with words but I was very happy with the whole experience.

Review 94 (2024-07-02 - Rating: 5)
At the end of the day, no one wants a broken AC in this 105 degree weather! But glad Thompson was here to help us out!Brock did an awesome job! He felt super bad about the fix he had to make due to us only living in this house for 1 more week. He was very informative and let me know exactly what he was doing and repairing. I didn’t feel like I was being pressured to fix more or buy more than what was needed.

Review 95 (2024-07-08 - Rating: 5)
Mr Yardley was very thorough, professional and conscientious about making sure all aspects of the AC unit looked thoroughly inspected and up to date. He is an excellent representative for Thompson Heating, A/C company.

Review 96 (2024-07-16 - Rating: 5)
Wow were saving over $10,000 with Thompsons. Kaden there sales rep was amazing. He was so knowledgeable about Hvac. We were kceptabke abiut the large savings but did are investigation on product and warrantys and they were high qualify products and warranty was great. Nice to have a company not charge you a arm and leg.

Review 97 (2024-06-08 - Rating: 5)
I recently had the pleasure of working with Thompson Plumbing, Heating, and Air Conditioning, and I cannot recommend them highly enough.The team at Thompson Plumbing, Heating, and Air Conditioning demonstrated professionalism, expertise, and a commitment to excellence that truly sets them apart in the industry. They were prompt, courteous, and went above and beyond to ensure that all of my air conditioning needs were met with precision and care.I also appreciated their transparent pricing and honest communication throughout the process. There were no surprises or hidden fees, just straightforward, reliable service that exceeded my expectations.

Review 98 (2024-08-15 - Rating: 5)
Leo and Anthony installed my new HVAC unit and it was obvious that they know what they are doing. They are both also very personal and professional. I am very pleased.

Review 99 (2024-09-30 - Rating: 5)
Had the pleasure of having Brock and Leo perform our install. Wonderful, intelligent and educational experience. Professional efficient and transparent company that I will recommend to everyone who needs their AC systems serviced or replaced.

Review 100 (2024-11-06 - Rating: 5)
Another great job by Thompson Plumbing, Heating, Cooling and Electrical! The techs are consistently friendly, professional and efficient no matter what service they provide.

Review 101 (2024-08-29 - Rating: 5)
Technician did a great job, worked very hard, was on time every day until the job was completed. Glad we made our choice to use this company.

Review 102 (2024-07-10 - Rating: 5)
A/C no cool repair problem. The repair was thorough, and competent, with accurate price estimates for service options and explanations. Overall a professional trustworthy company. They also repaired a serious installation problem in my furnace, done by a different company, that was dangerous, and they repaired it. The A/C now runs great and it is upgraded from the original, which broke in 3 years.

Review 103 (2024-09-24 - Rating: 5)
Very informative and efficient. Others we tried could not give us a solution. So glad we found Thompson Plumbing heating and cooling! Nice job!

Review 104 (2024-07-02 - Rating: 5)
Kasun was professional, courteous and friendly. He was knowledgeable about the issue and offered the best solution possible. We were lucky to have him as our technician. Were happy that Thompson was able to provide service to us. Thanks!

Review 105 (2024-11-26 - Rating: 5)
Bobby was so competent and easy to work with. He answered all my questions fully and made it a great experience.

Review 106 (2024-11-19 - Rating: 5)
Tekki was Great! I look forward to having more work in January. Happy Holidays! Dr. Rick

Review 107 (2024-11-23 - Rating: 5)
Eric diagnosed and fixed a couple plumbing problems weve had for some time now. He did a great job and we highly recommend him.

Review 108 (2024-11-15 - Rating: 5)
I had a sophisticated water filtration system installed in my home today and had another great experience with Thompson Plumbing. Sky was my tech and he arrived at the scheduled time. I’m really compulsive-obsessive and like work done in a neat, tidy and clean manner. Sky patiently listened to the way that I wanted my system installed and he did it just so. The work was done very professionally, not just thrown together. Sky patiently fielded all my questions and provided answers I felt comfortable with. Kudos to Thompson Plumbing and Sky and quite frankly, all the crew that has serviced my home for the last three years. Even Brie and Chris at the office are pleasant to work with. Thompson Plumbing is the only plumbing service I will use!

Review 109 (2024-07-21 - Rating: 5)
Bobby was very respectful and carefully removed the old and installed the new plumbing. He was very informative as to how the system is supposed to work and professionally explained all the workings of the entire replacement.

Review 110 (2024-03-12 - Rating: 5)
Carlin was very respectful and friendly. He did a great job and did it fast. Im glad I chose Thompson Plumbing to replace my hot water heater. They were also very reasonably priced compared to the other estimates I had gotten. Thompson Plumbing is definitely who I will call next time I need a repair.

Review 111 (2024-07-10 - Rating: 5)
Kasun with Thompson showed up during a ridiculous heat wave, on the day that I called. He had it fixed within the hour and demonstrated exceptional professionalism. Customer support was fantastic and pricing was very fair.

Review 112 (2024-03-15 - Rating: 5)
My first experience with Thompson Services was a very good one! Bobby showed on time and got right to work. He had the right equipment and knew exactly what needed to be done. Within about an hour he had finished up and we finished up the project and I signed up for an annual contract that covers water heater, air conditioning and furnace check ups and maintenance to keep them all running their best.

Review 113 (2024-07-12 - Rating: 5)
Austin was Great he was on time.Very knowledgeable gave us a few tips on where the trip switches were. Very patient, helpful and clean. Would highly recommend him 😊

Review 114 (2024-10-12 - Rating: 5)
Travis effectively diagnosed an issue with our HVAC:system and corrected it. We have used Thompson for several plumbing and HVAC matters. They have always been professional, pleasant and expert. Today was no exception.

Review 115 (2024-12-18 - Rating: 5)
Thompson plumbing was excellent from the initial phone call to the technician who arrived EARLY the same day to the bill! I will call them again if/when needed!

Review 116 (2024-06-18 - Rating: 5)
I am so pleased with Thompson Plumbing. The appointment scheduler was very helpful and informative. And Eric was a super great technician! He sent me three options to choose from for my plumbing repair and discussed each option with me. I picked the option best for me and he went ahead and fixed our problem and then sent me pictures.It was an amazing experience!Thank you Thompson Plumbing.

Review 117 (2024-12-19 - Rating: 5)
Leo was great. He is very professional. I would recommend him for a raise, he deserves it.

Review 118 (2024-06-05 - Rating: 5)
Eric with Thompson was on time, very professional as well as personable. He explained my plumbing options and pricing up front. He completed the project quickly and efficiently. I’d highly recommend Eric and Thompson.

Review 119 (2024-05-24 - Rating: 5)
Absolutely amazing experience! From no hot water in the morning to hot water that same night! On same-day notice they were able to fit us in. Sateki was our technician. He was so professional and thorough in bringing our 25 year old water heater system up to current codes and getting our hot water flowing again! Thank you again to the entire Thompson team!

Review 120 (2025-01-03 - Rating: 5)
Came out and did a great job. They were early on both visits.

Review 121 (2023-08-18 - Rating: 5)
Aaron is a master at his craft! VERY impressed with both the speed and quality of which he finished our drain issue and rebuilt the piping underneath the kitchen sink- true artistry. Highly recommended!!

Review 122 (2024-04-11 - Rating: 5)
Chris did a great job servicing our home. And Thompson was very easy to work with. They answered when we called, and we able to make an appointment within a few days, and the service was outstanding. And Chris was very friendly, and made sure we understood everything that he did. He went above and beyond to make sure we had a good experience, and we did. Thanks Chris and Thompson, youre awesome!

Review 123 (2024-06-05 - Rating: 5)
Landon, Leo and Danny were absolutely excellent and a pleasure to work with! Landon and Leo did our maintenance check and Leo and Danny did our install. They did exactly what they said they would do with no surprises.I will recommend Thompson to all my friends for heating and AC problems with no concern about them getting excellent performance. They all deserve a raise!!

Review 124 (2024-07-17 - Rating: 5)
Sateki did a great job! He was friendly and professional. He replaced our waterheater that wouldnt stay lit, was rusty, and past its prime. He also did some other small plumbing jobs for us.

Review 125 (2024-11-26 - Rating: 5)
They did an amazing job! Super fast, efficient, and friendly! 10/10 would recommend!

Review 126 (2024-10-12 - Rating: 5)
We are having new floors put in and found out we needed new flanges for 3 toilets. They fit us in right away and the technician worked quickly and was very friendly.

Review 127 (2024-10-08 - Rating: 5)
Bobby did a fabulous job. He was friendly, competent and took care of all my issues. Thank you.

Review 128 (2024-07-04 - Rating: 5)
Eric repaired a busted exterior hose spicket. He had to cut the Sheetrock in the basement ceiling for access. He did good work, and even cleaned up the Sheetrock shavings. Very good service!

Review 129 (2024-03-21 - Rating: 5)
Less than an hour after calling Thompson plumbing, Landon and Brock were at my door.They were so kind + professional, and did a great job!These are the kind of guys I would feel comfortable leaving at my house if I had to run out during the appointment. ☺️I will definitely be using this company again, and encourage all to do so!

Review 130 (2024-10-30 - Rating: 5)
Very knowledgeable and friendly and professional. Will definitely want him back again. Great expression!

Review 131 (2024-11-19 - Rating: 5)
Anthony was professional and very courteous. He explained all our options and cleaned up everything before he left. We would recommend Thompson Plumbing.

Review 132 (2024-08-12 - Rating: 5)
Thompsons has helped us so many times!Weve had several of their professionals and if I could give this company 10 stars????I would.Thanks guys!L.Moore

Review 133 (2024-11-06 - Rating: 5)
These two fellas were respectful, stuck to task, answered questions re procedures, and completed job in good time. And explained how to prevent further problems. Thanks for that.

Review 134 (2024-07-09 - Rating: 5)
Christoper at Thompson’s was amazing. It was a major project at my house. He was friendly and meticulous in his work. Left everything better than he found it. Thompsons scheduling and communication was great. Thanks guys!

Review 135 (2024-05-31 - Rating: 5)
This week we had a summer tune up on our done on our AC unit by Brock from Thompson Plumbing, Heating and Cooling. We had this same service done last year by another company.We were satisfied with the previous service but the service done by Brock was definitely worthy of leaving this review.He took the time to remove the cover from the top of our AC unit so he could have complete access to the inside in order to remove debris that was there and thoroughly hose out the dust that had accumulated in the coils, which was a lot.He completed a 25 point inspection sheet and noted all the electrical readings he took. He also explained the quality difference between the Amrad condenser in our Lenox unit and the LG condensers he frequently sees in other units, which gave me some peace of mind.Brock exceeded my expectations for this service. I could easily tell he takes great pride in his work and wants to make sure he has done everything he can to satisfy his customers.It was this level of high quality service that influenced my decision to sign up for their $89 annual heating, cooling and water heater service plan.

Review 136 (2024-07-09 - Rating: 5)
Cam with an “m” was courteous, kind and professional. What a shame there are only 5 stars available! He quickly diagnosed the issue and offered us several options. He went above and beyond to address all of our concerns.

Review 137 (2024-10-03 - Rating: 5)
Cade was great to work with. He quickly had a solution to our electrical problem and was done with the work in about 10 minutes.

Review 138 (2024-07-19 - Rating: 5)
Had my AC serviced. Some of the components were getting weak but still in spec. They didnt try to have me replace parts. The AC checked out good and he was real honest. This is a honest company to have your AC serviced.

Review 139 (2024-07-22 - Rating: 5)
Austin provided great service and educated me on my switched outlet, very professional. Thompson service has been fantastic. Highly recommend.Not 5 but 10 stars

Review 140 (2024-08-04 - Rating: 5)
This was my first experience with Thompson, and I will definitely use them again. Very professional, they provide options, they do quality work, and the pricing is reasonable.

Review 141 (2024-10-25 - Rating: 5)
Travis did a great job. Clearly explained what he was doing and why. Cleaned our dryer vent. Always a relief to have a clean vent.

Review 142 (2024-06-07 - Rating: 4)
The guys at Thompson Plumbing are always great, when working with the overflow/emergency dispatch folks they are very kind but could be better equipped with access to the schedule and getting the schedulers to call back on emergency repairs.Needless to say Brock was great, friendly and quick to discover the issue and keep us cool this summer!

Review 143 (2024-05-21 - Rating: 5)
Thompson heating and plumbing came out to do an inspection on our AC units. Landon our technician gave us a complete and honest assessment of our system and explained our options. We decided to replace our 18 year old system. Colby our sales rep gave us a great deal on two new units. Then only a few days later Chris and Leo our installers were here and installed both units in two days. Everyone at Thompson was very friendly, professional, and knowledgeable. I will not hesitate to use them again for any hvac or plumbing needs. On 5/21/24 Bobby and Carlin came to the house for a water heater flush and to install a drain pan. Both of them were very professional and completed the work very quickly. I am very happy with the service I receive from Thompson Plumbing and Heating!

Review 144 (2024-05-02 - Rating: 5)
Kasun was really great - professional and helpful. Being recently widowed and having to take care of the things my husband always took care of, I appreciated his patience and kindness in helping me understand what I needed to do now and in the future.I will definitely use Thompson again. Their communication system - alerting me about the upcoming appointment and letting me know Kasun was on his way - is excellent. Thompson honored the coupon I used without question.Now, I feel good about summer and my air conditioning system.

Review 145 (2024-05-26 - Rating: 5)
Bobby Workmans work was very professional and courteous. He and his assistant arrived on time with a clear understanding of his objective. He worked continuously without our assistance and rarely took a brake other than for natures call but no excessive cell phone calls. He (they) had a plan and a system and stayed closely to it, without any supervision. A pleasure to work with.

Review 146 (2023-01-13 - Rating: 5)
The technicians Carlin Abbott and his apprentice were prompt, straightforward and friendly. They replaced my handicap mothers toilet and scoped the line with a camera to make sure there were no roots or other problems with our sewer line. They let me watch the camera so I knew what was going on with the line for the future, and they identified the location of a clean out junction so I knew where it was. They cleaned and replaced the special seat attachment that my mother needs because of her handicap. They were kind and very professional. I absolutely recommend them.

Review 147 (2024-08-20 - Rating: 5)
Kade was very helpful and friendly. He didnt try to sell me on things I didnt need and fixed the problem in a timely manner.

Review 148 (2024-10-07 - Rating: 5)
Kaden came out and was great. He had excellent customer service and was very knowledgeable. I would highly recommend

Review 149 (2024-07-15 - Rating: 5)
Brock did a thorough job looking into our air conditioning. He explained the problem and solutions. We appreciated the prompt service and dependability.

Review 150 (2024-11-05 - Rating: 5)
Teki was very professional and advised me of my options. He confirmed that the low water pressure in my kitchen was due to the faucet and not piping. He even checked under my trailer and rehung a drainage pipe that had been bumped on a previous visit. He also checked my water softener that had stopped working and gave me pricing for replacement. He was awesome!!!I couldnt move forward with repairs today but I will definitely use this company in the future!!!

Review 151 (2024-09-10 - Rating: 5)
Anthony , arrived on time . He was friendly personable and conscious about cleanliness. He explained what he was going to do and showed me how much dust that had gathered in my air and heat vents . Thomas plumbing is my go to for plumbing , heating and air . Thank you Anthony for a efficient job done

Review 152 (2024-10-09 - Rating: 5)
Thompson Plumbing and Heating is the best service in town! They manage all of our plumbing needs, including services on our AC and furnaces, on-demand water heater, and our Reverse Osmosis system. They are fair and honest and don’t try to fix something or sell you something that you don’t need. We trust them completely!

Review 153 (2024-06-08 - Rating: 5)
Alex with Thompson plumbing came to my house yesterday and he was very professional, respectful, knowledgeable and extremely kind. He arrived earlier than expected and he did an amazing job! I would definitely recommend Thompson plumbing for your plumbing needs!

Review 154 (2024-06-10 - Rating: 5)
Thompson Plumbing, Heating, Cooling.... they were great to work with. They didnt pressure us into a new units, heat and air, but gave us options. We did go with new units, they were on time, polite and left everything clean. If needed we will call them again.

Review 155 (2023-02-17 - Rating: 5)
Carlin came in to tap into a drain we had to put a drain for a sink and toilet for a basement project. He did great work. No problems. Would call them again!

Review 156 (2024-10-30 - Rating: 5)
Thompson was great. Landon was very good. Will call them again.

Review 157 (2024-03-12 - Rating: 5)
Thompson did such a great job. Not only were they able to schedule quickly, the entire process was transparent and easy. The work was excellent and timely. The technician was so polite and helpful about explaining possible options and solutions. I will gladly call them again for any HVAC needs.

Review 158 (2024-06-11 - Rating: 5)
Kasun came out initially and our AC seemed to be fine. I broke over the weekend and they were able to come out and help us the next day after calling back.They did a great evaluation job and walked us through the issues and got our AC back up and running.

Review 159 (2024-08-02 - Rating: 5)
Landon was on time, helpful, explained everything very well and invited us to reach out if we had any questions.

Review 160 (2024-06-26 - Rating: 5)
I can’t say enough good things about our experience with Kasun. This was our second time having Thompsons out. The 1 st was last year to have our AC moved . We felt they were honest and didn’t rip us off so we called them back for our AC not working properly. Kasun came out and checked it out and fixed the issue and explained that the issue was their fault from the first time so it went under warranty. Talk about an honest company, this is who you want . I truly recommend them , I wish all companies cared likes this. Thank you Deborah Maloney

Review 161 (2024-10-24 - Rating: 5)
Polite professional , sense, of humor, answered all our questions, showed us our dirt - before and after. Cleaned up afterwards. Job well done.

Review 162 (2024-04-26 - Rating: 5)
Thompson Plumbing, specifically Joe Howard, provided excellent service. Joe was punctual, knowledgeable, and took the time to explain everything to me. He even gave me 3 options worth 3 estimates and explained them all. The estimate he provided was very reasonable, and once the work was completed and I made the payment, I received the invoice promptly by email. I highly recommend Thompson Plumbing for their professionalism and efficient service.

Review 163 (2024-07-16 - Rating: 5)
Kaden was amazing!! the greatest HVAC guy ever! I am telling everyone about him and Thompson. Price is unbelievable, half of the major guys in St. George.

Review 164 (2024-06-25 - Rating: 5)
Brock found the problem right away. It was a water detection monitor and he had brought a new one to replace it. Brock worked in our attic in over 110 degree heat. Our air conditioning immediately turned back on. Thanks for his dedication and professionalism.

Review 165 (2024-11-09 - Rating: 5)
Alex and the gentleman with him did an excellent job for us He checked everything, was very thorough and honest and i was very pleased that he didnt try to high pressure me. Gave me some options that i am thinking over now. Good job and thanks.

Review 166 (2024-11-01 - Rating: 5)
A true Professional. Not only knowledgeable, but able to put that knowledge to most efficient use! I was truly impressed with his honest ability to let the customer know that it was our concerns that he wanted to focus on, while educating us to the reasons for each of his viewpoints.Thanks Kasun, and thanks Thompson plumbing for sending him our way.Thompson Plumbing remains my first choice in plumbing.

Review 167 (2024-07-16 - Rating: 5)
Kaden was knowledgable, respectful, professional and efficient. Really appreciated the time he took with me to diagnose the issue and offer recommendations and pricing.

Review 168 (2024-07-22 - Rating: 5)
Kaden was personable and very helpful in answering questions. Both my wife and I would always welcome Kaden back into our home when we need HVAC services.Steve Cluff

Review 169 (2024-07-25 - Rating: 5)
My technician was great, very thorough, good spirits and very knowledgeable about his job. Answered all my questions and was very polite. I will be calling Thompson again. Thank you

Review 170 (2024-09-09 - Rating: 5)
Arrived early, diagnosed a simple problem and told me I didnt need to spend extra money. Perfect service visit.

Review 171 (2024-11-22 - Rating: 5)
Checked all of our plumbing and made minor tweaks an d recommend some things that were needed. They were able to take care of those while here and avoided another appointment. Very professional we are quite pleased with the service.

Review 172 (2024-05-30 - Rating: 5)
Thompson provided same day service to tune up our AC. Kasun, the technician arrived on time. He gave us a detailed report of what he found that included pictures plus he showed me what needed done. He provided a range of repair options, then completed and tested the repairs within an hour. I was impressed with his thoroughness and how Thompson does business. I appreciate the 5-year warranty on parts and labor. I will call Thompson again the next time we need plumbing or heating/AC service

Review 173 (2024-10-04 - Rating: 5)
We recently had the shower re-caulked and consequently the shower drain was slow. Thompson Plumbing did a great job of clearing the drain. I appreciate the friendly, courteous and professional service they consistently provide.

Review 174 (2024-07-23 - Rating: 5)
What great experience we have had with Brock Kaden and Travis with our air conditioner they came out serviced it then told us what needed to be repaired then they came out again and fixed it also fixed the water pressure so professional too thank you so muchMark and Kris Basel

Review 175 (2024-06-05 - Rating: 5)
Was very professional. I told him he did not need to use shoe covers and he insisted he do so anyway out of respect. Was very quick and knowledgeable.Great service call and the right way to treat customers.Thank you.

Review 176 (2024-09-24 - Rating: 5)
Thompson HVAC & Plumbing were great to work with. I called to set up an appointment they were here the next day.

Review 177 (2024-05-30 - Rating: 5)
Kasun was extremely knowledgeable and friendly. He showed me the condition of each of my AC units and talked through solutions. His repairs were quick and he worked to save me the most money.

Review 178 (2024-10-08 - Rating: 5)
The man who showed up was a professional plummer. From the cloths he was wearing to his shoes and toolbelt. He was on time. He finished when he said he would. He even cleaned and dried the wet area where the leak was

Review 179 (2024-06-06 - Rating: 5)
Kasun Did a good job repairing AC unit, cleaning the inside coils and putting Freon in. 5 stareI enjoyed talking to Kasun like we were old pals. After he left… it was like losing a friend.You don’t believe me?Ask him to fix your AC and find out how right I amHighly recommend

Review 180 (2024-05-09 - Rating: 5)
Very happy with the service visit. Kasun was very thorough, professional and communicative. He explained the issues and options to improve and maintain my a/c unit. Thanks to him, I can look forward to a very cool and comfortable summer.

Review 181 (2024-03-27 - Rating: 5)
Landon was professional from the moment he got here to the moment he left. Very knowledgeable and professional, and took the time to explain anything and everything I asked of him. I would recommend him highly. Also, very neat appearance, and kept the worksite picked up and cleaned

Review 182 (2024-01-23 - Rating: 5)
Bobby was both professional and personable. He serviced my water heater and from what I could tell, did excellent work. I am taking advantage of the membership Thompson offers. I have someone coming to my house tomorrow to service my furnace. Im sure the service will be awesome!

Review 183 (2024-12-10 - Rating: 5)
5 Star review!!My new Thompson Bath shower is everything I wanted. The representatives of the company were all extraordinary. They kept in touch by email and text with scheduling and what to expect from their crew with install. The installers were on time, polite, and very careful with my home. They cleaned up after the first day. Yes there was noise and dust, but they kept it to a minimum.The city inspector was here early the second day and the installers were back soon after. They advised when the water would be off and for how long. They completed the job after asking questions like: how high for the shower head; where to put the niche; handle inside and out or only inside. The finished product is beautiful. Cuts are precise, caulking is very neat and almost invisible. They tidied up the bathroom and took all their trash with them.The finished shower is everything promised and more. I would recommend Thompson Bath to anyone who is considering this project.Gail Phillipson

Review 184 (2024-04-19 - Rating: 5)
Brenr the Electrician installed a whole home surge protector and 3 outside electrical boxes for us and he did an amazing job! We have had Thompson install our water softener and kitchen filter as well as inspect our AC. All of our experiences with Thompson have been efficient & affordable and their employees are always professional, kind and patient. Highly recommend!

Review 185 (2024-05-06 - Rating: 5)
Brenr Nelson was very thorough. He did a great job on inspecting everything and doing the work as he described. All of the materials that he needs was readily available in his truck. He was very polite and professional.

Review 186 (2024-04-04 - Rating: 5)
We had hot water in only certain parts of the house. They replaced the old circulating pump with a new efficient automatic one and it works awesome. Our plumber was extremely knowledgeable fix a few other issues with our circulating pump and everything works great. Very neat and clean job and clean up everything.

Review 187 (2024-07-08 - Rating: 5)
Landon did an excellent job in assessing and fixing and issue with our air conditioner. The problem was with a capacitor that Thompson installed several months ago. A new, higher quality capacitor was installed by Landon at no cost to us. We highly recommend Landon and Thompson!

Review 188 (2024-08-28 - Rating: 5)
Cade was a great help with our problem. He was very knowledgeable and very honest in things needing repair.

Review 189 (2024-06-19 - Rating: 5)
Landon was awesome. He answered all of my questions, made sure I understood everything, and he was professional and efficient. Would highly recommend

Review 190 (2024-08-13 - Rating: 5)
8/13/24Alex did great job repairing our failing irrigation system he also analyzed are poorly design system. He recommended upgrades which we had him install to improving system.Thanks again. As always Thompson team of professional did great job!———Over the past several weeks a number of Thompson HVAC team has been in our home helping us through upgrading our HVAC system. From the designing to installation and clean up they have all been very professional and knowledge about in their craft. We recommend Thompson to anyone needing HVAC and plumping work in their home or business.Jacob was very professional and conscientious.

Review 191 (2024-12-19 - Rating: 5)
Eric came in and did an excellent job. He was clean and efficient.

Review 192 (2024-03-09 - Rating: 5)
Abe was great. He fixed a broken faucet and was very clean and precise. He was on time and gave a detailed review of issue and suggested items that may need attention in the future. Would use him again!

Review 193 (2024-08-21 - Rating: 5)
We had a problem with our central air unit. Called late morning and requested Kasun. He was at our home by 1 that very day. Kasun is friendly, professional, personable and detailed. Will contact Thompson in the future!

Review 194 (2024-08-27 - Rating: 5)
I will definitely use Thompson again, Cade came in and was very respectful, quick and efficient. Thank you.

Review 195 (2024-10-24 - Rating: 5)
Kaden did a great job on the furnace and replacing my filter. Explaining everything that was checked and how it worked and if there was anything that would need to be checked on in the future.

Review 196 (2024-12-21 - Rating: 5)
Shandon did a great job , on time and very professional! I would highly recommend!

Review 197 (2024-06-14 - Rating: 5)
Very good job done by Bobby - on time, nice and polite, he gave us several options how to fix the issue and wrapped up within 20 minutes. Super friendly and positive!

Review 198 (2024-10-01 - Rating: 5)
Eric did a great job. He was friendly, efficient, quickly diagnosed the problem and made the necessary repairs. We highly recommend him!