Ray Rooter Trenchless Sewer Line Replacement and Repair

Photo of Ray Rooter Trenchless Sewer Line Replacement and Repair

Located in Waldwick, New Jersey

Address: 312 Wyckoff Ave, Waldwick, NJ 07463, United States

Phone: +1 201-953-2231

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • LGBTQ+ friendly

Categories

  • Plumber

Photos

Comments

  • Review 1 (2024-11-01 - Rating: 5)

    Summary: Excellent service, very professional, reasonable price, very happy.I had roots in my Main Line for years. The main would typically get stuck on Saturday, when finding someone to take care of it is a challenging task. I am lucky I found Steven - the Ray Rooter guy.The Ray Rooter guys explained the procedure in details for all the steps and got the job done in just 2 days. They have covered all basement surfaces before beginning the work, very clean very neat.Important: Steven worked with my homeowner Insurance to make sure they have all the claim information they needed.Day one was thorough clean up - they used their modern equipment to clean the pipe inside. Day two - they showed up really early and installed the liner. They stayed until the liner cured and run multiple video inspections throughout the process.Another thorough video inspection before they left, and I now have a root free main!Special thanks for Oscar and Steven for fixing the problem I had for years!The service these guys delivered worth every penny, I am a very happy.Andrew (Fair Lawn, NJ)

  • Review 2 (2022-09-29 - Rating: 5)

    I had a cracked/broken sewer line. Steve from Ray Rooter came to clean the line so we can get a good look at it then ran a liner through it to prevent any tree roots from getting back in there. Steve was very professional and was always willing to hop on a call to explain what work was needed, and why. The work was done as efficiently as possible and with minimal disturbance. Im a very satisfied customer. I highly recommend Ray Rooter if you need plumbing work.

  • Review 3 (2024-04-28 - Rating: 5)

    We had 2 sewer line backups into our finished basement in 2 months. The 1st company did not fix the problem but Ray Rooter, who we called after the 2nd incident certainly did. They came unclogged the line and using a camera and sonar found a damaged line. They came back to excavate & remove the 20ft damaged line & replaced it with PVC all in one day. They were professional, efficient and thorough. They covered and raked the trench replacing the sidewalk slab without damaging it. I highly recommend Ray Rooter.

  • Review 4 (2023-07-14 - Rating: 5)

    Part of my sewer pipe was bellied, causing the pipe to break at the exit from my basement. Steve Ray was one of 4 contractors who provided a repair proposal.. Steve’s proposal was the most comprehensive and fairly priced. For example, the other 3 did not suggest or include adding a cleanout outside my home in their proposals. Steve was also the only one who explained the repair well, and why the pipe bellied, leading to the break. Steve and his crew repaired the pipe and updated the water softener connection to the main sewer line inside my basement. Steve participated in, and closely managed all repair steps. Steve and crew are skilled, efficient, professional, and left my home clean inside and outside. I would hire Ray Rooter again, without hesitation.

  • Review 5 (2023-07-27 - Rating: 5)

    I hired Steve from Ray Rooter for a trench-less sewer liner and I only have good things to say. First off, when the owner and guy from pictures shows up to give you a free in person quote it’s off to a great start. The team was professional and on time. Steve explained everything very well in terms easy for a non plumber to understand and was thorough from consultation to showing me the scoped liner after complete. The workers were clean, respectful, and happy. I chose ray rooter over the competition because of the fast response time, amazing price, and Steve is just a really great guy. Financing is available if needed, and payment was not asked for until the job was done. Love these guys!!!!!

  • Review 6 (2024-04-12 - Rating: 5)

    Id been having problems with a toilet not draining. I had another company come out and rotorootered it($800) but that didnt really help. A couple week later I called that same company back again. A new guy came out and I got a new story about why it wasnt draining. I then called Ray Rooter. Steve(Ray) came out and told me my septic system was bad...pretty obvious took off tank lid and tank was full to the top(and the yard was wet by the lid). And I had just had it drained a few months before. So I needed to close up the septic tank and connect my house to the sewer. They did a great job. And cleaned up the yard as best they could.

  • Review 7 (2023-10-19 - Rating: 5)

    Steve and Oscar are THE ABSOLUTE BEST! My husband and I would give Ray Rooter more stars if we could. Their expertise, speed, transparency, pricing and professionalism are next level.Even before we purchased our new home, we were mistakenly under the impression that the existing cleanout had been covered by the patio. Steve knew from experience that this probably wasn’t the case and Oscar located the cleanout within seconds. They were able to jet the line without having to add the extra work of installing a new cleanout. We are so appreciative and will definitely reach out to Ray Rooter for any other needs we have in the future!

  • Review 8 (2023-10-14 - Rating: 5)

    Steve is absolutely the guy to go with when lining a pipe. He is honest and his pricing is fair. Roto Rooter tried charging us 19K. We called many people in the area and they all reiterated that Steve is the best in the business and recommended him. He provided fast service and is flexible.

  • Review 9 (2023-09-08 - Rating: 5)

    After we noticed we had a small section of blockage in the sewer line from tree roots we called Ray Rooter to look at the situation and provide us with a free quote. We knew immediately after meeting with him that he was the team that we wanted to work with on this project. From the very beginning he was honest, transparent and genuine guy we wanted on the job. He religned about 170 feet of sewer line on our property and during the work he and team were amazing. They were friendly, down to earth, patient and excellent at answering our questions and educating us on everything he was doing. Of course some jobs have obstacles and we sure did have them and he handled each one with care and professionalism. Overall it was a great experience working with him!! I would highly recommend him and know I can count on him for any other future plumbing work or reviews.

  • Review 10 (2023-12-23 - Rating: 5)

    Highly Recommended! Organized. Knowledgeable. Innovative. Professional. Punctual. These are the words that come to my mind immediately after hiring and working with Steve from Ray Rooter! Steve and Oscar found our cleanout quickly when another company couldnt find it. Steve educated me on the process for doing a trenchless sewer liner and the way he would do it for us. They used a picote to clean our sewer line that had a root intrusion in it and prepped the sewer line for the new liner. They took a video of the work and measured exactly what was needed for the new liner. The next day, they shot the liner. Every step of the way, we were informed of what would be used, what would happen, and approximately when things would take place. We were well informed and everything went according to plan! Steve is someone you can depend on to get the job done right with the right materials and Im very glad we ended up hiring him for the job!

  • Review 11 (2024-02-12 - Rating: 5)

    It’s apparent after 5 minutes of meeting Steve that he takes great pride in his work. Steve is a master of his craft and I can’t recommend him enough. He did a trenches sewer line repair for me - he is the best in the business for that in Jersey.

  • Review 12 (2023-03-22 - Rating: 5)

    We worked with Steve because we had been getting major clogs in our main pipe line that leads to the public sewer. There were so many tree roots that had infiltrated the pipe and was clogging way too often so we were snaking a lot. We decided to invest and look for a company to do the CIPP treatment that lines your pipes to keep out water for getting to the roots to solve the problem. Steve was awesome at explaining the process and the technology and was very efficient in his work. It is hard to find service providers that are thoughtful, human-centered and also professional and he was able to provide all of that to us. I highly recommend working with him and his services.

  • Review 13 (2024-01-18 - Rating: 5)

    Steve was professional and informative and it is clear he has experience with what he does. He was patient and kind and had the most current tools and cameras. He was timely, efficient and responsive. Highly recommend!

  • Review 14 (2021-09-30 - Rating: 5)

    Loved working with Ray Rooter for lining a part of our sewer line. Steve helped us come up with the right solution when there were so many options to choose from. He was very knowledgeable and did a great job of patiently helping us understand what each process was going to entail. Would highly recommend!

  • Review 15 (2020-01-19 - Rating: 5)

    Steve does outstanding work. He recently installed a new faucet in my kitchen sink and has fixed numerous other maintenance projects around the house. He works in a timely and diligent manner, quickly responding and getting the job done right the first time. I plan to continue to hire Steve for any future plumbing needs. I strongly recommend him!

  • Review 16 (2020-01-03 - Rating: 5)

    Ray could not be more professional and his work is 100% quality! The he calls you back and shows up when he tells you he will. He does not cut corners and will always tell you what the job entails and what the cost will be before he starts the job. I have used Ray for over 10 years and I have never had one complaint or ever had to call him back for any work he has completed in my home. From faucet repair to entire furnace and hot water heater installations he’s done it all and in my home and it’s perfect every time. I don’t usually write reviews but Ray Rooters is worth the write up!

  • Review 17 (2020-01-02 - Rating: 5)

    Steve does exceptional work. He has installed a natural gas line for my grill and a smart water meter as well as many other minor repairs and maintenance tasks. He is meticulous, reliable and honest, I strongly recommend him!

  • Review 18 (2021-12-28 - Rating: 5)

    Steve was recommended to me by a mutual friend of a neighbor. He was able to come the day after I called him. Professional & responsive. 10/10 would work with him again. He resolved a nasty drain clog for us very quickly. Great service!

  • Review 19 (2023-08-11 - Rating: 5)

    By far the best sewer repair man. When 2 inspectors couldnt find our sellers 2nd sewer clean-out, this man went above and beyond. He was able to find a solution to our problem and help us avoid a very costly & unnecessary repair. Super honest, reliable and fair. He is the best!!!

  • Review 20 (2021-10-24 - Rating: 5)

    Steve came recommended to me by Dan from Brute Contracting. I can’t begin to say what an amazing job he did hydrojetting my sewer line. He spent hours meticulously hydrojetting the line using the camera as he slowly removed debris left by some other cowboy operation. He worked backwards from clean outs in the yard. He is hardworking, reasonably priced and I will be recommending him to anyone I know who needs this done. Thanks Steve!!

  • Review 21 (2024-09-13 - Rating: 5)

    I had an excellent experience with Ray Rooter Plumbing Company. Their team was professional, punctual, and resolved my issue efficiently. I was impressed with their expertise and would highly recommend their services to others.

  • Review 22 (2020-10-20 - Rating: 5)

    Steve from Ray Rooter was awesome! Had great communication with him prior to installing a new water heater. Good guy and very fair pricing.

  • Review 23 (2020-03-24 - Rating: 5)

    Ray Rooter did a great job jetting my main line. He arrived on time and performed the job in a timely fashion as promised. Will continue to use him for my future plumbing needs.

  • Review 24 (2024-06-01 - Rating: 5)

    These guys are terrific. Easy to communicate with, efficient, and do excellent work. Would recommend them to anyone in need of their services.

  • Review 25 (2021-02-28 - Rating: 5)

    Steven responded to my call immediately, he showed up when he said he would, very professional, clean and got the job done quickly. I would highly recommend Ray Rooter for your plumbing needs!

  • Review 26 (2021-08-28 - Rating: 5)

    We highly recommend Ray Rooter to anyone. Steve and Zeke were very professional and thorough.Pleasure to work with and kept our place clean. Highly recommend.

  • Review 27 (2020-01-03 - Rating: 5)

    Steve responded to our emergency very quickly. He was able to remediate the problem and took the time to explain to us how to not have the issue happen again. I highly recommend Ray Rooter!

  • Review 28 (2024-03-22 - Rating: 5)

    Steve at Ray Rooter is a true professional, he communicates when he is on his way to your house, he provides a service of putting a camera down your drain at no cost, when others wanted to charge. He takes the time to explain the entire process in detail and what his recommendation is. I had one vendor make it seem like my sewer line was going to collapse at any day and I needed to address right away. Steve showed me with his camera what was going on and calmed me and explained what he suggested, which ultimately led to us going with Ray Rooter for a trenchless sewer lining along with having to excavate and replace our line inside the house as well. Which him and his crew did timely and did not leave a mess at all, which I was expecting. Highly recommend.

  • Review 29 (2023-11-16 - Rating: 5)

    Steve from Ray Rooter was able to snake my sink drain quickly and without any mess in about ten minutes. I previously had another company out who worked for thirty minutes, could not clear the drain, and charged significantly more. Great experience with Ray Rooter all around, and definitely would not hesitate to recommend!

  • Review 30 (2020-10-09 - Rating: 5)

    Steves great. Responded to my after-hours calls and came over the next day to fix my plumbing issues

  • Review 31 (2023-09-20 - Rating: 5)

    Fast, professional and extremely clean. They were in out and done exactly when they said they would be. Highly recommended!

  • Review 32 (2023-09-08 - Rating: 5)

    Steve and his team did a great job. They were on time, explained everything clearly and worked efficiently. I definitely recommend them if youre having any kind of sewer issue.

  • Review 33 (2020-01-03 - Rating: 5)

    Ray Rooter is reliable and gets the job done right the 1st time. I’ve called Steve for numerous emergencies around my house and they were resolved immediately or next day. I will continue to hire Steve for any of my future plumbing needs and would recommend him to anyone!

  • Review 34 (2020-07-10 - Rating: 5)

    I called Steve because water was backing up into my basement from the sewer line. He came highly recommended from another contractor who had done work on my home. Steve was there the next morning and was able to snake the drain and clear the blockage quickly. He explained what caused and and showed me the inside of my line using his camera, and explained next steps I should take and gave me prices for each option. I wouldnt hesitate to call him again.

  • Review 35 (2021-05-14 - Rating: 5)

    Steve and the gentleman working with him (his name is escaping my mind right now) were absolutely professional, polite and honest. I had a sewer back up and found out that I had to get my entire sewer line replaced. I had contacted a few plumbers in the area and all either never showed up or were very delayed in responding. Steve came with a high recommendation and he lived up to the high recommendation! He kept me posted throughout the whole process and clearly set expectations up front of what the process was going to be and when all was said and done it was exactly as he had explained! If you need your sewer line replaced do yourself a favor and give Steve from Ray Rooter a call!

  • Review 36 (2020-10-02 - Rating: 5)

    Gotta say, I felt comfortable talking to Steve about my sewer problem. One thing I can say is that its pretty easy for plumbers and electricians to take huge advantage of their customers if they want to. He put the camera down the pipe and showed me the problem and what to do about the problem. I dont know how expensive these cameras are but I had 2 other companies at my house for the same problem and I think they did the bare minimum and whacked me with a huge bill for guessing at what they were doing. I know what I need to do going forward now. No more guesswork just call Steve and he will do the right thing.

  • Review 37 (2021-04-20 - Rating: 5)

    Ray was super responsive and friendly, arrived right on time, and he and his team were very quick to assess the issue, snake/root the sewer line and provided suggestions on how to address the underlying problem. Would recommend to friends and family as trustworthy and efficient.

  • Review 38 (2020-03-28 - Rating: 5)

    Trustworthy and efficient service along with fair price. You can trust Steve especially during an emergency.

  • Review 39 (2020-12-10 - Rating: 5)

    Same day service, fast and even got our washing machine going by cleaning its drain too, who knew! Will be hiring him again to do the bathroom!