Catons Plumbing, Drains & Water Cleanup

Located in Towson, Maryland

Address: 22 W Pennsylvania Ave Ste 415, Towson, MD 21204, United States

Phone: +1 410-730-0815

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-15 - Rating: 5)
Kimberly, from Catons Plumbing, was WONDERFUL !! We had an emergency (Sunday AM) water heater failure and we call multiple plumbing places. Caton’s plumbing was the only with ones to promise (and deliver) an immediate service call. Kimberly arrived and immediately addressed our concerns ! She discussed out options and we then decided what worked best for us. Kimberly picked up the preferred water heater, equipment and then installed it ! We are now very dedicated Canton Plumbing customers! We will HIGHLY RECOMMEND them to family and friends !! - Diane & Kevin McCarthy. Pikesville, MD

Review 2 (2024-10-08 - Rating: 5)
My experience with Caton Plumbing was tremendous from the start to finish. Ms. Kimberly arrived within the hour on a Sunday. She assessed the situation and immediately went to work without hesitation. She amazed me with her strength, seriousness and determination. Never under estimate the power of a woman. Awesome work Ms. Kimberly. I highly recommend Caton Plumbing!

Review 3 (2024-10-08 - Rating: 5)
Contacted Caton plumbing and was given an appointment within 2 hours. The service ttechnician provided exceptional service and was very knowledgeable about her job. I was very impressed and pleased with her ability to provide the best service possible. My plumbing issue was resolved and I would definitely recommend the companyThank you

Review 4 (2024-09-18 - Rating: 5)
Called Catons in the morning and they had Kimberley out in the afternoon! She was very transparent with how to fix my toilet, what was needed and a quick cost breakdown. Appreciated the quick turnaround and we now have a flushing toilet again (very important in a 1ba row home)Thanks Kimberley!

Review 5 (2024-09-09 - Rating: 5)
If you are looking for prompt professional service you will find it at Catons Plumbing. Plumber Kimberly listened carefully to my description of the problem, then did an analysis of the situation. Solved the problem with respect to my home and kept it clean with a smile and in satisfactory time. I would not only use Catons Plumbing again, but my request would also be please send Kimberly to handle the job.

Review 6 (2024-08-14 - Rating: 5)
Friendly, knowledgeable and efficient service. I have worked with them on a plumbing issue, new sewer lines and most recently installing a new water heater. Theyll continue to be my first go to.

Review 7 (2024-09-20 - Rating: 5)
Excellent service, competitive, fair pricing. My plumber and hot water installer for 24 years. Highly recommended.

Review 8 (2024-09-08 - Rating: 5)
What can I say Kimberly to the rescue again I called got immediate attention, prompt service. Kimberly is very knowledgeable & always professional . There are no words more than what I stated A1 Plummer KIMBERLY was more than amazing she explain everything in detailed she was very polite ,professional and understanding- she knows her job 10 plus stars ⭐️ Rating If I need them again I’m requesting her - I will sure to recommend this company Great company with professional staff …👍👍👍👍

Review 9 (2024-05-17 - Rating: 5)
Catons did an excellent job with my project. They were on-time, communicative about arrival, upfront about the cost, and went about the work quickly and cleanly. Highly recommend!

Review 10 (2024-02-15 - Rating: 5)
Very prompt and professional! I called to get an estimate for a sewer line replacement and Tim arrived within a few hours. He was very thorough and answered all of my questions - we had an estimate with detailed photos/video documentation of the damaged line within an hour of his leaving!

Review 11 (2023-08-29 - Rating: 5)
I have never experienced such prompt and efficient service as I did with Catons Plumbing! I contacted them at 4:30pm and was immediately promised service by 7:00 pm—with NO extra charges for “after-hours”. And Kimberly was great—efficient, thorough & professional. A great experience!

Review 12 (2024-12-08 - Rating: 5)
If you ever need quick plumbing service call Caton! Our technician Kimberly was a heaven sent! She was very knowledgeable and nice and knew how to fix our problem quickly and prompt with in a short time span during our emergency issue with our tub. Thanks again Kimberly! We def be using you in the future.

Review 13 (2024-08-18 - Rating: 5)
Kimberly was awesome. The installation of the tub shower valve went smoothly.

Review 14 (2023-02-22 - Rating: 5)
This is the second time I’ve used Catons Plumbing. Their customer service and service quality are always great. Unfortunately, I feel the plumber’s solution was not required and I was left with a $380 bill.The water softener in my basement no longer functions. I turned a lever I shouldn’t have, which trapped water in the water softener tank. Water started leaking into my basement—hence my need for a plumber.Instead of shutting off the valve, to release the water pressure in the softener which would have stopped the leak, she proposed that I cut out a bunch of copper piping to redirect water away from the softener.She did a phenomenal job, but I feel it was unnecessary.

Review 15 (2023-05-25 - Rating: 5)
Summit a service request online around 1pm requesting service at 4pm. Within 2 hours, representative from office called and informed the tech will arrive within an hour. Tech came about 30 minutes later. Sang (the plumber) was friendly and professional. I explained to him the issue, then he explained to me what’s he going to do to fix the problem and the price. Signed the work paper then the problem was fixed 30 minutes later. Would recommend Catons plumbing service and would give Sang 6 star if I could.

Review 16 (2024-05-04 - Rating: 5)
Always quick to respond and provide great service. I live in a Condo and they are the preferred plumber for the community. They have solved issues other plumbers were unable to fix.

Review 17 (2022-12-31 - Rating: 5)
Frozen pipe break in a wall next to laundry room. Plumber needed to purchase two pipes to replace in the same location. Plumbing repair was satisfactory however, damaged wall and ceiling tile was not repaired. I need to get a ceiling and sheet rock service to do this finish work.I rate this service as excellent with regards to arrival, courtesy, water leak repair, and clean-up after service. I would be delighted to use this plumbers service again. I felt left hanging with respect to dry wall service after repair. He explained this was outside his responsibility.

Review 18 (2024-02-16 - Rating: 5)
Plumbers Kimberly and Chuck were fantastic! It certainly was a pleasure to have them do the work we needed. Thank yawl for the great job!!!

Review 19 (2023-12-19 - Rating: 5)
Tech came out same day. Job was thoroughly explained and was resolved in a timely manner. Tech was prompt, clean, professional and knowledgeable. Thanks so much!

Review 20 (2023-08-30 - Rating: 5)
Kimberly provided exceptional customer service and identified problem and followed up with completing the job. Chuck was exceptional as well bringing his expertise and completing job. Job well done!

Review 21 (2022-09-22 - Rating: 5)
Jason and his apprentice were kind, knowledgeable and hard working. They did not give up until the source of the clog was found and removed. The also re-secured my toilet with toilet with new bolts and made sure that it was secure. The made sure that the area was cleaned up after. They were very gracious with my husbands corny humor. If I need plumbing help again, I will use Catons plumbing and request Jason.

Review 22 (2022-04-04 - Rating: 5)
Emergency call for a kitchen leak on a Sunday with guests for dinner four hours later. Two professionals tagteamed the repair- Which turned out to be a bad faucet not a bad supply line. They waited patiently for my dash to Home Depot to pick up a new faucet which was promptly installed correctly and functioning within minutes. Good outcome, under pressure, with professionals.

Review 23 (2024-09-23 - Rating: 5)
We worked with Kimberly, and she was great!

Review 24 (2023-04-02 - Rating: 5)
Kimberly the tech was professional and explained in detail that I could understand as to what the problem was. She fixed it in a timely manner, and my toilet is operating! She was great all around.

Review 25 (2023-09-19 - Rating: 5)
Kimberly was great. She kept us updated throughout the entire process. Fast and efficient and very professional.

Review 26 (2022-03-20 - Rating: 5)
Caton’s offers solid, reliable service in the murky world of plumbing. We have come to call them for more complex repairs and those repairs not covered by insurance. While they are expensive and a strain on a small budget the alternative of a bathroom out of commission or a backed-up pipe is in the long-run a much greater cost to a household. Always ask for a discount or show a coupon from the website and allow these expert plumbers to walk you through the repair since understanding what went wrong can prevent the problem from happening again. An ounce of prevention is worth a pound of cure!

Review 27 (2024-08-05 - Rating: 5)
Kimberly was great! She arrived within the hour I called and was able to fix my pipe with ease. Great communication and work done

Review 28 (2022-03-22 - Rating: 5)
I had a problem with my downstairs toilet backing up into my downstairs tub...yeah, gross. But Hungh came out and not only fixed the problem (the sump pump had to be replaced), but also fixed that showers hot water issue. Ive used Catons several times before, and though Im typically not a trusting person when it comes to home repair companies? Catons has my business, full stop.

Review 29 (2023-01-19 - Rating: 5)
The plumber was very fast and thorough. He did a good job and made sure he got all the problems found. I would use again and recommend to a friend!.

Review 30 (2023-04-08 - Rating: 5)
Contacted Catons plumbing to unclog drain. Kimberly did an excellent job. She was very professional and completed the job timely.

Review 31 (2022-03-26 - Rating: 5)
I called and they were at my house within two hours! Fast, friendly, professional, clean, and it was much cheaper than I expected. Ill definitely use them again.

Review 32 (2024-08-19 - Rating: 5)
Timely and friendly service. Highly recommended.

Review 33 (2023-06-13 - Rating: 4)
My toilet was leaking from the base and Canton made the repair. I contacted them in the morning and the repair was completed same day.

Review 34 (2023-01-05 - Rating: 5)
They did a great job fixing a broken toilet. They were easy to schedule, responsive, arrived on time, professional, and ultimately, did the job well.

Review 35 (2024-04-26 - Rating: 5)
Great service and on time.Price wasn’t too high, will use them again for sure.

Review 36 (2024-06-02 - Rating: 5)
Excellent customer service. Highly recommend Kimberly!

Review 37 (2023-07-21 - Rating: 5)
Excellent experience from the initial call to the quick and affordable same day (within two hours) service. Absolutely recommend!!!

Review 38 (2023-01-07 - Rating: 5)
Jason was great even caught a detail maintenance missed earlier and saved me from a night without a toilet. Wonderful service.

Review 39 (2022-03-19 - Rating: 5)
They came to fix a worse plumbers work. Great team, amazing service. I always use them them I can.

Review 40 (2023-06-03 - Rating: 5)
It was very quick response and knowledge on this work. There are no vlogging any more. Highly recommend them.

Review 41 (2022-04-07 - Rating: 5)
We called them and came out the same day. The fixed replaced and gave us instructions on how not to get into the situation.

Review 42 (2022-03-19 - Rating: 5)
Very impressed how quickly Caton Plumbing came out. Very courteous, professional and pleasure to work with.

Review 43 (2022-03-05 - Rating: 5)
Jason did really good work and was easy to work with.. I really was pleased with his work and very professional

Review 44 (2023-08-01 - Rating: 5)
The service was diagnosed and fixed by a top quality tech named Sing. Thanks

Review 45 (2023-02-05 - Rating: 5)
Mr. Hungh did an exceptional job. Completed the work very efficiently and timely.

Review 46 (2023-04-27 - Rating: 5)
Very pleasant and kind very professional told us let us know what been happening and explaining what needed to be done .

Review 47 (2023-08-17 - Rating: 5)
Fixed my hot water issue. Very quick service. Highly recommend!

Review 48 (2023-02-06 - Rating: 5)
Prompt professional service. Added bonus was that the technician was courteous and personable

Review 49 (2023-01-13 - Rating: 5)
Used this service for years. Very dependable and experienced service personnel from administrative staff to plummers.

Review 50 (2023-06-18 - Rating: 4)
The plumber Catons sent out today did an excellent job.

Review 51 (2023-11-21 - Rating: 5)
The plumber did a great job in a timely manner.

Review 52 (2023-01-09 - Rating: 5)
Great experience! Scheduling was easy and appointments were immediately available. On the day of my service, techs were busy and running behind but I was kept apprised of the expected arrival at my residence. Hungh was pleasant and helpful! He quickly got to work to troubleshoot and resolve my issue. Would definitely use Catons plumbing again!

Review 53 (2023-04-22 - Rating: 5)
Prompt response, professional services, reasonable price, highly recommend.

Review 54 (2022-10-17 - Rating: 4)
3 other techs had been out before Jason repaired the problem.

Review 55 (2023-01-16 - Rating: 5)
I had a leak that I needed to be seen post 9pm. Technician made himself over at 10pm. He was very polite, kind, professional and knowledgeable. I was surprised there was an opening the same night, the representative over the phone was efficient and helpful as well!

Review 56 (2023-06-20 - Rating: 5)
Sang diagnosed the issue with our kitchen plumbing quickly. He showed us the issue and quickly fixed the leak. He was professional and felt like a plumber from our community.

Review 57 (2023-07-22 - Rating: 5)
Wonderful hard working individual. Thank you Mr. Sang

Review 58 (2023-04-19 - Rating: 4)
The plumber was awesome. She was very thorough and kept me abreast of what she was doing and why. She followed up the next day too.

Review 59 (2023-02-08 - Rating: 5)
Kimberly,Was an awesome tech! Great communication and explained everything in great detail . This is my 2nd time using them and I will continue to use them for all my plumbing needs.

Review 60 (2023-12-25 - Rating: 5)
Catons Plumbing did an amazing job!

Review 61 (2023-11-26 - Rating: 5)
Kimberly was great, thank you!

Review 62 (2022-09-23 - Rating: 5)
I was very impressed by Jason and Elijah they were excellent,I would definitely refer this company to someone else, I am completely satisfied, Jason and Elijah deserve to be complemented.🌟💯👍

Review 63 (2022-04-05 - Rating: 5)
The repair man did an excellent job taking off the water hose that was hard to come off by cutting with his saw. Within a few minutes he had organized everything and silicone around the pipe. Great job Mr.Hung.

Review 64 (2022-03-03 - Rating: 5)
The services were great, timely, and professionally done. Plumber didn’t have correct parts and needed to run to get them. Apologized and gave me a 10% discount for the inconvenience! Will be using catons again for all my plumbing needs

Review 65 (2022-04-03 - Rating: 5)
We needed our gas line to the clothes dryer brought up to code for a Monday delivery of the new dryer. Caton’s plumbing came out on Saturday and got it done. Our technician was professional and courteous. Caton’s Plumbing installed the original gas line 24 years ago and I think that was on a Saturday too. If you want it done right call Caton’s Plumbing.