Roto-Rooter Plumbing & Water Cleanup

Located in Sugar land, Texas

Address: 12808 W Airport Blvd #260C, Sugar Land, TX 77478, United States

Phone: +1 281-302-4080

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-05 - Rating: 5)
Luke did a great job replacing my water heater. He was efficient with his time and thorough double checking all of his work. He even provided me with some pointers to help make the product last longer. Highly recommend requesting his help for future issues.

Review 2 (2025-01-08 - Rating: 4)
The issue I had required a Roto Rooter manager to send a journeyman since 3 other plumbers they previously sent failed to fix the issue. The journeyman was brilliant and thoroughly explained the cause, effect, and resolution. The issue was fixed within 20 minutes which left me asking why journeymen aren’t being deployed initially.4/5 instead of 2/5 stars only because of the journeyman.

Review 3 (2024-11-13 - Rating: 5)
Fernando was great! He was efficient and thorough when replacing my water heater. He explained everything to me and left the space very clean!

Review 4 (2024-10-31 - Rating: 5)
The man was very nice and very fast and efficient. very happy i chose roto-rooter! will definitely call again if i ever need anymore plumbing!

Review 5 (2024-04-10 - Rating: 5)
Hot water heater tank burst yesterday, Roto Rooter had a plumber out within the hour, worked on a quote and had a new one installed within the day. Edgar was awesome, we had a few issues that he had to resolve and he did it all. Price was steep but you pay for excellence and Edgar definitely was that.

Review 6 (2024-10-11 - Rating: 5)
Fernando was great! He has a lot of knowledge and the service was super professional

Review 7 (2023-07-07 - Rating: 5)
Carlos was very professional and explained to us what we was doing to fix our plumbing leak. He also was helpful in providing tips on simple maintenance that we can do to help keep our plumbing running more smoothly. So that was definitely appreciated.

Review 8 (2023-05-29 - Rating: 5)
Chase and his partner were very professional and explained the problem to me well. Their work was efficient and complete, and I appreciate the education they gave me. I didn’t appreciate being initially upsold on a service that could have been offered at the base price I ended up paying, but I realize this is probably a company ploy and not the initiative of the techs.

Review 9 (2023-05-18 - Rating: 5)
Chase did a roto rooter for our pipe outdoor that caused our kitchen sink clogged up. He is very thorough and professional explsained to us the cause and suggested the service to prevent the future problem. we are appreciate his service at the last minutes needed and a reasonable price. We definitely will use his service again for any other services needed related to plumbing

Review 10 (2024-10-28 - Rating: 5)
They guys were excellent. They explained and showed me everything.

Review 11 (2020-08-28 - Rating: 5)
The repair man was very knowledgeable on what was going on with my system. I was very impressed with his professionalism. Even kept up with covid procedures the entire time. The whole job was taken care of in a timely manner. Was even given a six month warranty. Overall the whole process was very pleasant and I would definitely use their services again. Thank Roter-Rooter!!

Review 12 (2024-08-21 - Rating: 4)
Did a good job but cost of a basic cleanout $482.

Review 13 (2024-05-10 - Rating: 5)
Jaquin was very efficient with his work. Explained everything perfectly. Made sure we understood the issue and very clean.

Review 14 (2023-05-20 - Rating: 5)
In a time of dire need, Hidajet from Roto Rooter was truly our knight in shining armor. Our kitchen sink unexpectedly clogged just hours before we were due to host a crucial dinner party. Not only was Hidajet able to arrive at our home on very short notice, he did so with a professionalism and efficiency that is rarely seen these days.From the moment he walked in, it was clear that Hidajet was not only an expert in his field, but also genuinely passionate about his work. He quickly assessed the situation, explained the problem clearly, and then swiftly and skillfully cleared the clog.Despite the urgency of the situation, Hidajet remained calm and courteous throughout, never compromising on the quality of his work. He respected our home, leaving the kitchen spotless, and allowed us to get back to our preparations without delay.Our event went off without a hitch, in large part thanks to Hidajet. His quick response and excellent work saved the day! Roto Rooter should be immensely proud to have such a dedicated and talented professional on their team.To anyone in need of plumbing services, I wholeheartedly recommend Hidajet from Roto Rooter. His proficiency, integrity, and commitment to customer satisfaction are truly second to none!

Review 15 (2024-02-23 - Rating: 5)
The plumber, clean-up supervisor (Juan), clean-up crew (Minor and team member) to rebuild team (Leticia and crew) were extremely professional, detailed and kind. I highly recommend them for any plumbing, cleaning and rebuilding needs.

Review 16 (2021-02-24 - Rating: 5)
Two pipes busted in my house and I had Roto-rooter do the mitigation and pipe repairs. Great service! They were informative, patient if you have any questions. They were very professional and the communication was great. I used their emergency services during the freeze, they were very busy but they maintained communication in a timely manner. Jeffery (4007) the plumber, Juan the mitigation guy and Edgar and Berto with the mitigation team all did A+ work.

Review 17 (2022-10-12 - Rating: 5)
Very professional service and great for emergencies - but also very expensive.We called on a Saturday afternoon because we were getting water in the house. Plumber arrived within the 2 hour window. He cleared our pipe and talked to us about what could be wrong and told us that they could do the repair if choose to.They were timely, efficient and professional.

Review 18 (2024-11-03 - Rating: 5)
The Tech was on time and explained the job and completed the job fast .

Review 19 (2019-09-27 - Rating: 5)
Fernando fixed the drain in our shower and installed a new pipe divider. He was very nice, explained everything to me thoroughly and worked quickly. He also didn’t leave a mess which I really appreciated! Literally the best experience with a plumber I have ever had!

Review 20 (2024-11-26 - Rating: 5)
Felipe came out and did a jetting service for our building. He was very professional and efficient. We will use their services again

Review 21 (2019-11-19 - Rating: 5)
Mike the master plumber was excellent. He took the time to describe exactly what was going on. He also gave me some nice tips for maintenance on the new water heater. He also pointed out a few issues that were not up to code and quickly addressed them to be up to code. Service was completed in a reasonable amount of time. Happy to have hot water again!

Review 22 (2020-08-26 - Rating: 5)
My service Rep Johnny was professional and very informative. He also took the time to explain what he was going to doand how it would help fix my problem. After the job was completed he made sure I didnt have any unanswered questions.I would definitely give them a call for any further service in the future. Yes, I would recommend this company.

Review 23 (2020-06-28 - Rating: 5)
Great service from Roto-Rooter. The tech was on time, professional, clean, knowledgeable and wore protective face mask and footwear. My personal tech was Victor Campos who did a super job and I would highly recommend. Forget the rest and go with the best. If you are lucky you may get Victor to do your work for you.

Review 24 (2023-05-28 - Rating: 5)
Chase and Kevin were so thoughtful and professional. They fixed our leaky faucet in no time. I would absolutely recommend Roto Rooter. Thank you both so very much!!

Review 25 (2023-09-29 - Rating: 5)
They had someone to my house within about 3 hours on a Sunday and charged an extremely reasonable price (in my opinion). I’ve always had good experiences with Roto Rooter.

Review 26 (2019-08-05 - Rating: 5)
My husband and I were unexpectedly faced with a clogged toilet with no knowledge of how it happened since we had not used the bathroom, and unfortunately, this was affecting all other toilets. After purchasing a snake device from Home Depot and using it on all toilets, we broke down and called Roto-Rooter. Since it was a Saturday afternoon, we did not have many options for any other plumbers given that most are closed on the weekends. I was nervous because Roto-Rooter has mediocre Yelp reviews, but our experience was great from beginning to end! The operator was very friendly and attentive. She thoroughly explained the process and was informative. Steve, the plumber, called us about 20 minutes later and informed us that hed be at our home in 30-45 minutes, and he was actually on time! We were charged $300 or so for him to snake one of the main plumbing lines, and whether that is expensive or not, he was very friendly, was very informative, and it fixed the problem that the snake we purchased from Home Depot was not fixing. We had a great experience and plan to post this review on Yelp!

Review 27 (2020-09-11 - Rating: 5)
I had to call Roto-Rooter for an emergency, late-night appointment due to a blocked drain affecting my AC system in the attic. Victor did an incredible job resolving the issue. Since it was during the night, Roto-Rooter kept in frequent contact to update me on when Victor would arrive at my house. I couldnt be more satisfied with the service and the reasonable pricing.

Review 28 (2021-02-24 - Rating: 5)
Jeffrey was very responsive and thorough. His professionalism was awesome. He located the issue, repaired it, and recommended additional tips to correct future concerns. If you need a trust worthy plumber, Jeffrey with Roto-Rooter Plumbing is your guy.

Review 29 (2020-09-01 - Rating: 5)
Excellent service, on time and right on to problem.I really want to appreciate Damien for his ability , clear understanding customer needs and willingness to help, amazing guy.I definitely recommend Roto-Rooter for any service. I definitely reach them for any service required in future.

Review 30 (2020-09-01 - Rating: 5)
I had a serious problem that existed and this morning it was worse My shiwer drainage system was not functioning properly at all. So I made a call and some of the prices I was quoted was unbelievable. Then I call Roto - Rooter the technician ( Victor )showed up within 45 minutes after I called and corrected the problem at a fair price. Thanks Victor for a job Well done

Review 31 (2019-12-19 - Rating: 5)
The Roto-Rooter personnel that handled our issues were very professional - providing explanations along the way of what was happening, issues found, and proposed solutions. They were very punctual, stayed the course to see the job completed with no wasted down time. I will definitely use this service next time I need plumbing and/or drain services.

Review 32 (2020-09-06 - Rating: 5)
The person that booked my appointment was friendly and responsive. Steve, the plumber, arrived on a Saturday night during a holiday weekend. He was courteous and professional. I took his card so could call him in the future. This is the second time Roto Rooter has done work for me.

Review 33 (2020-09-10 - Rating: 5)
I would like to take the time to Express my gratitude to Jonathan Service tech .His professional knowledge of the issue at hand. He took control and got the job done.. Not only did he get the job done but He was very understanding and efficient with his time.. I definitely will recommend RRooter to my family and friends... Thank you so much...BTW- another company was out to evaluate the my plumbing issues and tried to sale me a $1300.00 service.. I said NO WAY! lesson learned never call Village Plumbing and AC..Joel DeLosSantos

Review 34 (2022-11-18 - Rating: 5)
Very professional, patient, and thorough. He diagnosed the issue and fixed it. Also gave us instructions for preventative maintenance. He was happy to answer all of my questions. We will definitely be using them again when a plumbing issue arises. Thank you!

Review 35 (2020-06-29 - Rating: 5)
Both of our Washing Machine Water connections were leaking. After calling RotoRooter they arrived the next day earlier than expected. They also used the latest technology to remove a portion of the old pipes and fit new ones. Good Service. Fast and reasonable pricing.

Review 36 (2019-08-13 - Rating: 5)
“Their job has done professionally. Since they arrived, they pinned point exactly where and what was problem. Installing underground drainage pipe wasnt easy to communicate with neighbor, but they handled all necessary steps for me. After all, entire house drainage issue has solved within a few hours. It was a great experience with their professional quick response. Awesome!!”

Review 37 (2019-11-25 - Rating: 5)
Very happy with the service both roto rooter and the service tech victor 2141. The young man represents everything good about the Roto Rooter company, he was very polite and attentive. Fixed my kitchen sink problem quickly. Highly recommended both! Thanks and now I can cook.

Review 38 (2021-02-05 - Rating: 5)
My office building’s toilets were out of service due to what we assumed was a clogged drain. We had tried to fix it in-house, but we’re unable to get it cleared ourselves. I called Roto-Rooter this morning and a technician came out within the hour! He was extremely professional, informative, and very helpful in addressing the issue and getting our toilets back in service ASAP! All COVID protocols were followed and we couldn’t be more pleased with our experience. I highly recommend calling them for any of your plumbing needs!

Review 39 (2022-06-12 - Rating: 5)
We had a pipe linking overhead. The tech came in and was very good at his job. He was very business like and polite and I would be very happy to have him come into our home and work for us again.

Review 40 (2019-12-31 - Rating: 5)
My plumber Kyle did an amazing job. The project ended up being much more work than we originally thought. He went with me to the store to make sure I got the right parts to get it done. We’re happy and will use him in the future.

Review 41 (2020-12-10 - Rating: 5)
Our landscaper unfortunately busted a main waterline on accident today, and Patrick Kubin (tech # 2568), came out within 2 hours to make the repair! He was so friendly, very courteous, and extremely attentive. He made the repair and stuck around to make sure the repair was solid and complete! Very personable young man, and a definite asset to the Roto Rooter Team!

Review 42 (2019-11-16 - Rating: 5)
Technicians 4435 and 0456 Eric andThaddeus they are completely amazingCame out less than an hour after calling. Did a great job very helpful and friendly. They are helping me through every step. Will always call them from now on very trustworthy and honest.

Review 43 (2023-05-30 - Rating: 5)
The guy who came to visit was José I believe (I forgot to get the spelling). He was very informative and helpful and was in n out in a heart beat. Amazing service for holiday with no extra fees.

Review 44 (2021-01-06 - Rating: 5)
The Master Plumber, Micheal P. Harris #2627, that came to our home was extremely kind, helpful, and insightful. He addressed our issue swiftly and also gave us resourceful tips on how to monitor, maintain, and test our water & gas lines in case of emergencies. My wife and I feel even more secure within our home, with everything weve learned. We couldnt be more happier with the service provided.

Review 45 (2020-09-10 - Rating: 5)
We had main water line clogged. It backflow and flooded the master bathroom and closet. Victor came on time and is very professional. He fixed the problem quickly. He listened and answered every questions we asked. I recommend Roto Rooter for plumbing services.

Review 46 (2020-12-13 - Rating: 5)
I love this company. Came home to drains clogged and needed help fast and on a weekend!!!! They sent a gentleman named Johnathan within minutes he diagnosed my problem and even helped me find a cost effective solution to help my family. He fixed the problem very quickly so respectful and kind.. thank you so much for all your help I will never use anyone else!

Review 47 (2020-01-15 - Rating: 5)
Very Satisfied! Victor 2141 was the best. Polite, personable, and professional. I was most impressed on how he carried a heavy machine up 2 flights of stairs to avoid damaging the wood stair treads in my sons house! If there ever is a next time, we hope its Victor who is dispatched.

Review 48 (2023-06-30 - Rating: 5)
Can’t say enough good things. Got my drain field jetted out in no time and got my pipe clean as a whistle Highly recommend them. Rafael 1048 was a huge help and a wealth of information

Review 49 (2020-03-07 - Rating: 5)
Victor came out mid day Saturday and cleared up a stubborn kitchen sink. He was nice and fast and didn’t make a mess. So nice to be back in my kitchen after only calling a few hours ago! Thank you very much!

Review 50 (2019-12-17 - Rating: 5)
I loved the quick response. I called this morning and Fernando was here early afternoon. He was very professional and explained things thoroughly. I was very impressed and will definitely use them again if a situation arises. Thank you

Review 51 (2019-11-13 - Rating: 5)
Main line was stopped up inside the entire house. Called roto rooter, and Victor 2141 showed up in a timely manner. After diagnosing he quickly and efficiently went to work and was able to free the line. Roto gave me a camera inspection as a compliment and luckily for me it was just a soft stoppage. Recommend them highly.

Review 52 (2019-11-25 - Rating: 5)
Victor/2141 was very helpful with all of our needs and made sure to ask if we needed anything else. He was also sure to inform us about promotions going on with the company. They are very useful and we plan on giving him our business in the future.

Review 53 (2019-12-28 - Rating: 5)
I had a great experience with this company. The worker that came out did an amazing job. Victor #2141 he did a great job unclogging our restrooms and we are back to using them and the showers once again. Thank you Victor #2141

Review 54 (2019-08-11 - Rating: 5)
Bruce was our service specialist for a water-heater problem. He diagnosed the problem quickly, explained the problem and several options clearly and completely. We came together on the option that fit my situation perfectly.This was my first time to call Roto-Rooter Plumbing - what a great experience. Ill call them again...and ask for Bruce. THANK YOU for perfect service.

Review 55 (2021-02-06 - Rating: 5)
I called Roto-Rooter this morning, and they sent a technician out this afternoon. Jonathan was knowledgeable, professional, and patient. He worked diligently to fix my issue and was transparent the entire time. I definitely recommend Roto-Rooter.

Review 56 (2020-03-08 - Rating: 5)
I called and about an hour later Sebastian was at my house to take a look. I had a pretty straight forward clog in my drain line about 60 to 70 foot out; I could not unclog it my self with only my 50 auger. Sebastian was able to run in out with his jets and showed me the camera run through. He was quick, professional, and didnt break my wallet! Thanks again!

Review 57 (2020-08-28 - Rating: 5)
Delving was very prompt . He was very professional and friendly. He educated us on things we didnt know about our sewer line. I would use your services again and recommend him to my friends.

Review 58 (2020-03-23 - Rating: 5)
We had a pipe backup in the middle of our house late on a Sunday afternoon. Joseph was there within an hour and a half, solved the problem in an hour. He was very nice and professional! He was definitely a lifesaver today!!

Review 59 (2019-08-18 - Rating: 5)
Sebastian Rodriguez 2541 was excellent! Very smart let us know about our issue gave us a fair price and was very polite. I will be calling Sebastian and Roto rooter on all my sewer drain issues from now on.

Review 60 (2019-08-29 - Rating: 4)
Apart from some new legal approvals which delayed the service call by 12 hours the plumber did a great job at one of our rental apartments. This was the 3rd or 4th time weve used Roto-Rooter and its likely we will use them again. I thought the price was a little higher than Id expected but what the heck, the job was done well.

Review 61 (2019-09-23 - Rating: 5)
I have a 53 year old home in Nassau Bay (Houston, TX). I called in on a Sunday morning and had someone at my home within 1 hour. My plumber was Joseph Lazard. How lucky was I. Not only was he knowledgeable and professional, he was a nice guy. Friendly and hard working. The patients of a saint as this was a hard job to get accomplished. Persistence wins out in the end. He not only solved our plumbing issues but did it with class. I will definitely be calling Rotorooter again should I have any other issues and will be sure to request Joseph.

Review 62 (2024-11-20 - Rating: 5)
Very good experience. The Plumber Cesar was professional and did good work.

Review 63 (2021-01-08 - Rating: 5)
Delvin tech #2608 he was very professional and knowledgeable about the plumbing of the job... he went above and beyond to correct the issue, he also explained the complete process of payment and warranty m, as a supervisor to rout the pipes with a camera.. I’m very satisfied with the job! Great guy.

Review 64 (2021-02-24 - Rating: 5)
Roto Rooter is fast and friendly! I was so pleased with my experience with them. My plumber Jeffrey, tech number 4007 was professional and amazing!! Thank you Jeffrey!!!

Review 65 (2021-03-06 - Rating: 5)
My pipe in the attic burst due to the recent freeze, I was unsure who to call. I pulled into the gas station to fill up gas in my car and I noticed a roto rooter van and I asked the gentleman inside what I should do. He said hes on the way to an appointment right now but gave me his card and told me to call him so he can walk me thru what I needed to do. Very helpful.. all the parts were sold out at every hardware store but it was awesome he cared enough to help!!

Review 66 (2019-11-26 - Rating: 5)
Jeffrey McCullar (4007) was and excellent technician. He understood the problems that arose dealt with them professionally and completed the Water heater install within the estimate given. I would recommend him and Roto-rooter to anyone that needed emergency repairs rapidly and while not inexpensive it is within the competitive market that exists today.

Review 67 (2020-07-01 - Rating: 5)
We really appreciate the excellent work done by Andrew G to permanently solve a tough puzzle with a toilet flange in our older house. As Roto Rooter had previously done an excavation for us and some work on that toilet as a result, they came back out and took care of it for us. They really stand by their work and thanks to Andrew, Jim Michael, and the whole Houston team.

Review 68 (2022-12-12 - Rating: 5)
Ryan, was very thorough and walked me through different techniques to try to resolve my issue. Thanks Roto Rooter for their follow-up and follow-through efforts for making sure I was satisfied.

Review 69 (2019-11-12 - Rating: 5)
Victor (2141) Did a great jobShowed up promptly, very professional, diagnosed and fixed the problem quickly. He went to great lengths to explain the problem and ensure us that he was only making necessary repairs.

Review 70 (2020-09-02 - Rating: 5)
I have a sink line that connects to the laundry line before heading to the sewer. Over time the sink link evidently got clogged with grease. Ive had some flooding due to this. Roto-Rooter sent out this senior tech and kOh my he explained what was happening the best yet. Clearly and showed whats clogging the system. Sadly a clean out line external near the sink wasnt added to this house when constructed.Great person and helpful.

Review 71 (2019-08-26 - Rating: 5)
I called roto rooter and they were so fast and professional! My plumber Sebastian Rodriguez #2541 was amazing! Fixed my problem and gave preventative maintenance tips for the future. My go to plumber from now on!

Review 72 (2019-09-28 - Rating: 5)
Victor-2141Did an excellent work of removing the clog.He called in first and showed up earlier then expected.After explaining the issues he got right to work as if he knew the problem.About forties minutes later, tasks were completed. Give him the bonus.Yusuf B

Review 73 (2020-03-09 - Rating: 5)
Victor attended our service call and arrived right on time in the midst of a very busy day. he was quick, efficient and answered all of our questions with clarity. I really appreciate his help and would request Victor on future plumbing needs.

Review 74 (2020-09-08 - Rating: 5)
I was extremely impressed with that the tech that can out on a Labor Day evening. He was polite, professional, and did a fantastic job. If I ever have this issue again they will be the first company I call!

Review 75 (2020-03-12 - Rating: 5)
The tecnicians Jonathan Stone #2820 and Patrick Kubin#2568 came to inspect water leaking at the base of the commode. Jonathan immediately proceeded to run tests and diagnose the problem. They cleaned the pipes, then ran a video inspection and showed me what the problem is and the solution. They did all these in a professional yet friendly manner, never patronizing like some men technicians do. The crew who did the excavation and replacement of the pipes also did a very thorough and excellent job, leaving the yard clean and tidy.I would definitely call Roto-Rooter again for any plumbing problem. Thank you to both Jonathan and Patrick and the excavation crew for a job well done. I appreciate the help!

Review 76 (2023-05-29 - Rating: 5)
Chase and crew did an excellent job helping me with my slow draining toilets. Explained the issues and fixed in a timely manner.

Review 77 (2020-06-22 - Rating: 5)
Victor was professional and very thorough. He cleared the clog and repaired some mistakes made by a previous plumbing company. Victor has made sure that Ill use Roto-Rooter from here on out. Thank you!

Review 78 (2020-12-20 - Rating: 5)
Sebastian #2541 did a great job. He showed up and was extremely professional and helpful. He was able to get the French drain system cleaned out and working properly.

Review 79 (2024-10-07 - Rating: 5)
Great customer service & explained everything perfectly!

Review 80 (2023-05-25 - Rating: 5)
Did a great job today opening up the kitchen sink drain and helping me get my dishwasher in good condition. Always my first choice for plumbing services.

Review 81 (2020-09-02 - Rating: 5)
The plumbers from Roto Rooter were great. We had a pump go out that clears all the sewage from our house. They were able to find the problem and fix it as fast as possible.

Review 82 (2020-06-17 - Rating: 5)
I had a camera inspection of my sewer pipes to find why one of them was not flowing into the city line. Damien was thorough and patiently explained all the ins and outs of my pipes. He also wore a mask the whole time and was very conscious of the COVID situation we are living in to be as safe as possible.

Review 83 (2022-02-02 - Rating: 5)
I highly recommend this plumbing company! I had a leak on the second floor and they came right away.They were very quick and professional. Joshua , Ramon , Peter and Edgar did a fantastic job !

Review 84 (2019-08-29 - Rating: 5)
Plumber came, diagnosed the problem as a bad wax seal on my toilet and replaced it. While doing this he observed the internals to the tank were in poor condition and replaced them as well. Very friendly and knowledgeable.

Review 85 (2020-12-18 - Rating: 5)
Sebastion Rodriguez #2541 was awesome to work with! He did a great job unclogging the 80 foot of French drain for me and went above and beyond to make sue tte job was completed to my satisfaction. Thank you so much Sebastion and Merry Christmas! BCV

Review 86 (2019-11-15 - Rating: 5)
Victor(2141) came very professional kept us informed every step of the way.Excellent job if we ever never plumbing again ( clogged ) we will be calling Roto Rooter

Review 87 (2021-01-10 - Rating: 5)
Plumber Jeffery McCullar did a great job fixing my cracked pipe. Would recommend him and Roto Rooter. He was neat, and professional in his repair.

Review 88 (2020-03-06 - Rating: 5)
Delvin (2608). He was extremely professional, explaining everything in great detail. He was kind, treating me with dignity and respect. He quickly and efficiently solved the problem. I highly recommend him!!!

Review 89 (2019-12-03 - Rating: 5)
Victor was so helpful in clearing my washing machine drain line to stop it from overflowing. He explained things so well and he worked quickly and got it done!

Review 90 (2023-06-05 - Rating: 5)
Trevor the technician was very helpful- he made us comfortable during the stressful moments we have with our clogged in the bathrooms and tubsGreat customers experience

Review 91 (2020-08-10 - Rating: 5)
They got us on the schedule for the same day, updated us twice to let us know where our tech was, and the tech arrived within the time. The tech was knowledgeable and quick. Great job guys. Thank you so much!

Review 92 (2020-01-04 - Rating: 5)
I called at 3:30 had a plumber out by 5:00! Very accommodating with price! Very professional and got the job done quick! Will definitely call again if needed!!

Review 93 (2023-09-09 - Rating: 5)
The work was done very well. The staff was very thorough and helpful. Will use this business in the future for any other repairs.

Review 94 (2020-12-21 - Rating: 5)
Jeff was extremely knowledgeable and professional. He explained the problem and the fix which is always nice when you are having a problem fixed. Would highly recommend roto rooter to fix any plumbing problems.

Review 95 (2020-01-15 - Rating: 5)
I am a first time home buyer who knowingly encountered ALOT of plumbing problems! I have multiple techs come out but none compare to Kenny. He literally is one of the most knowledgeable and professional plumbers I have ever met and at this point I have met ALOT. I will never use anyone else.

Review 96 (2023-07-21 - Rating: 5)
Kevin and Alejandro were really thoughtful and informative. Clogged main line was cleared quickly and even helped me find a buried cleanout pipe

Review 97 (2020-09-02 - Rating: 5)
Jon was amazing, thorough, professional, used the right tools for the job and gave great advice for doing minor fixes to increase toilet efficiency. Highly recommend!

Review 98 (2020-06-16 - Rating: 5)
Patrick Kubin #2568 was very professional, explained what needed to be done, provided options and pricing. He then completed the job in the time frame said he would. Id use Patrick again on any plumbing job.

Review 99 (2021-01-05 - Rating: 5)
Good service， nice work very professional since i make the first call. But, price is high. Glad have Anthony here ,he is really professional, the service is very nice and clean.

Review 100 (2020-01-14 - Rating: 5)
Sebastian R tech# 2541 was outstanding! very clean and professional. would recommend to all my family and friends. number 1 plumber in tomball and houston area!!

Review 101 (2019-11-18 - Rating: 5)
Anthony was my service technician and he was excellent. He was friendly, thorough, and professional. I will definitely use this company again.

Review 102 (2023-05-21 - Rating: 4)
The technician explained well the cause of the leak, gave us an estimate and completed the repair quick. Very good service

Review 103 (2021-01-09 - Rating: 5)
A nice young man with very good interpersonal communication skills and very professional. He is the most experienced plumber I have met so far. He needs a raise ASAP!

Review 104 (2019-11-10 - Rating: 5)
Anselmo del valle #4847 was incredibly professional, knowledgeable, and courteous for a house call during late evening hours. Anselmo was fast, but through and ensured that the job was done fast

Review 105 (2020-09-06 - Rating: 5)
Jonathan was really good at what he was a very nice guy. Definitely a compliment to roto rooter. Now a loyal customer

Review 106 (2024-09-27 - Rating: 5)
Service excellent Timely and the employees all are awesome

Review 107 (2020-01-15 - Rating: 5)
These guys continue to do a great Job! Prior to heavy rains they were able to clear our clogged yard drain. They are very responsive and do a great job.

Review 108 (2019-11-20 - Rating: 5)
Great service by Jonathan Stone (#2820). Very helpful in identifying the problem and fixing it. He showed me what was wrong and what he was doing to fix it. He explained how and what each part does.Thank you!

Review 109 (2020-09-08 - Rating: 5)
My experience with the this company was fantastic we have never had to have work on this house before but this was on a different level they always finished fast and did an amazing job. Very glad for the service ⭐

Review 110 (2023-05-05 - Rating: 4)
Service was great and the technician was on time. However, the price to fix a 10 dollar valve is astronomical.

Review 111 (2023-06-05 - Rating: 5)
The young men were very professional and did their work in much less time than I thought it would take. I was favorably impressed by them.

Review 112 (2020-09-01 - Rating: 5)
Wonderful service. Arrived quickly. Explained everything thoroughly. Completed the job in a timely and friendly manner. Have used them several times now.

Review 113 (2020-09-01 - Rating: 5)
Great experience. Johnny did an extraordinary job and was polite. Will definitely use this company again and will recommend.

Review 114 (2020-12-13 - Rating: 5)
Service was excellent- tech was Jonathan French, #3622. Professional, polite, cleaned up everything- did a great job !

Review 115 (2023-09-15 - Rating: 5)
Top to bottom these guys were excellent! Every step of the way they had a solution & shot me straight. A+

Review 116 (2023-06-05 - Rating: 5)
Gentleman that came were very professional and fixed the problem fairly quickly. Did not leave a mess and answered all questions respectfully.

Review 117 (2023-05-15 - Rating: 5)
The rep from the company (Chase) was exceptional and knew exactly what the issue was and handled it professionally.

Review 118 (2023-06-01 - Rating: 5)
The gentlemen that came our were very professional and quick. They had me up and running again in no time.

Review 119 (2019-12-21 - Rating: 5)
Walter was very prompt and efficient. He explained the remote camera and its operation, the condition of the lines. Problem resolved.

Review 120 (2020-08-27 - Rating: 5)
Joseph came over. Pulled toilet ran a rooterin our pipes and cleared the clog. We believe a tree root is in our pipes. Joseph suggested a camera sweep to confirm

Review 121 (2020-12-21 - Rating: 5)
Works great and fixed the issue in the middle of the night. Joseph did a great job and is a pleasure to be around. I highly recommend Joseph.

Review 122 (2020-08-29 - Rating: 5)
Fernando did an amazing excellent job at an extremely reasonable cost. I highly recommend both Fernando and Roto Rooter

Review 123 (2020-12-20 - Rating: 5)
The plumber sent to my house was extremely courteous and professional. He explained the issue to me and fixed it promptly.

Review 124 (2021-02-25 - Rating: 5)
Outstanding prompt customer service following the winter storm! Explained options and timeline with reasonable cost. Will use again! #Jeremywasgreat

Review 125 (2021-06-19 - Rating: 5)
Christopher Williams tech # 5394 gave excilent customer service, very professional and extremely curtortious and they back up their work with 6 months warranty.

Review 126 (2021-12-29 - Rating: 5)
Excellent professional service! Jonathan clearly communicated the plumbing problem(s) and quickly resolved them.

Review 127 (2020-09-07 - Rating: 5)
Victor was extremely polite, professional, great explanation of the process and absolutely executed and a job well done!

Review 128 (2020-06-29 - Rating: 5)
Had an emergency and Roto-Rooter was quick to respond. Knowledgeable, friendly, and clean crew. Would highly recommend.

Review 129 (2019-12-18 - Rating: 5)
Kendrick was so nice and helpful and polit, you dont see that very often but I was very impressed 😊 with his experience

Review 130 (2019-09-15 - Rating: 5)
Jhanny did a great job! He was very fast and was able to help with everything we needed.

Review 131 (2023-06-17 - Rating: 5)
Luis came within 30 min of calling got the drain unclogged and proof checked everything 3 times just to make sure

Review 132 (2022-06-18 - Rating: 5)
Very punctual and friendly staff. Gave me free advice and suggestions to other issues that may arise. They will be my go to for any future needs.

Review 133 (2020-08-31 - Rating: 5)
The technician was very nice and professional and even had no problems answering any questions we had. Will definitely use again

Review 134 (2022-10-08 - Rating: 5)
Johnny was very professional! Very nice and definitely made this difficult time a lot easier!!!

Review 135 (2024-05-17 - Rating: 5)
Erik A. did a fantastic job of repairing the damage. So professional and clearly knowledgeable about what had happened and how to repair the damage. Thank you! Erik.

Review 136 (2019-12-10 - Rating: 5)
Christian Jordan #179 excellent service he was very helpful and he guided me through the entire process. He was also very clean and professional.

Review 137 (2024-06-28 - Rating: 5)
All the technicians were thorough and knowledgeable!

Review 138 (2020-12-28 - Rating: 5)
Awesome service, on time and very professional. I am so glad And Juan was extremely helpful with everything needed.

Review 139 (2020-09-07 - Rating: 5)
Roto R came out on Labor Day to repair leaks under my kitchen sink. I was pleased with the job.

Review 140 (2019-12-02 - Rating: 5)
I had a great experience with Anthony from Roto-Rooter! He repaired my garbage disposal quickly.

Review 141 (2022-12-13 - Rating: 5)
The plumber was very nice, fixed our issue, and did it all in good timing.

Review 142 (2019-12-12 - Rating: 5)
The guys were out soon after we called, very efficient and professional. I’d recommend them to anyone.

Review 143 (2023-05-16 - Rating: 5)
Technician very professional and gave good tips of information on how to maintain good plumbing.

Review 144 (2019-09-02 - Rating: 5)
Had a great representative come out for a search and discover job. He found the leak and even called out a team to come and see the extent of the damage.

Review 145 (2019-08-26 - Rating: 5)
My tech was courteous and explained everything that needed to be done. He did a great job!!

Review 146 (2021-01-05 - Rating: 5)
Highly recommend. They were able to arrive promptly. Very courteous and reasonable price.

Review 147 (2023-12-29 - Rating: 5)
They were there when needed and stayed until all was right with the world again. Thank You.

Review 148 (2020-08-29 - Rating: 5)
Victor did a great job and explained everything I asked. Thank you very much for the professionalism and efficiency.

Review 149 (2023-05-25 - Rating: 5)
Excellent service, fast and professional and fixed my slow drains quickly

Review 150 (2020-01-04 - Rating: 5)
Victor 2141 was very friendly on time and explained in detail the work that was being done will recommend

Review 151 (2023-05-24 - Rating: 5)
Very professional with detail explaining of possible root causes prior to working & resolved the root cause issues

Review 152 (2020-09-05 - Rating: 5)
Delvin Bautista #2608. Very helpful and great communication skills. Would definitely recommend.

Review 153 (2023-05-25 - Rating: 5)
On time with reminders. Very professional and courteous. Highly recommend 👍🏼

Review 154 (2021-01-08 - Rating: 5)
Joseph provided quick and speedy service in a time of great need! Was very helpful and appreciated the reassurance.

Review 155 (2024-12-10 - Rating: 5)
Good at explaining everything!!

Review 156 (2022-01-08 - Rating: 5)
Great customer service. Professional work. Water heater flush and descale.

Review 157 (2019-08-03 - Rating: 5)
Prompt arrival. Well explained estimate. Efficiently accomplished work. Very personable plumbing tech.

Review 158 (2019-10-09 - Rating: 5)
Fernando came out and was very professional, explained everything that he was going to do and completed the task exactly the way it was supposed to be done!

Review 159 (2023-06-11 - Rating: 5)
Water damage and we didnt know what caused it , you all found the problem and fit it with recommendation

Review 160 (2020-01-05 - Rating: 5)
Same day service, quick and efficient. Great customer service, quality work and warranty guaranteed

Review 161 (2020-12-15 - Rating: 5)
Great job but very, very expensive. The job was 5-10 minutes but the charge was high. The cost didn’t fit the job performed.

Review 162 (2020-12-13 - Rating: 5)
Victor was the service technician, performed job efficiently,professionally and with knowledge of what problem accured and how to fix it.

Review 163 (2020-09-01 - Rating: 5)
Delvin did a great job. Arrived on time. Great service

Review 164 (2020-09-02 - Rating: 5)
Delvin 2608Excellent services. They found the problem quickly and provided a solution. Great services.

Review 165 (2022-04-29 - Rating: 5)
Lee was great! Fast and efficient. Provided good insight to the issue

Review 166 (2019-08-21 - Rating: 5)
Needed help with my toilet and couldnt afford the service but an employee, Bruce put me through it very well and Ive got it all worked out now

Review 167 (2020-03-29 - Rating: 5)
Joseph was knowledgable, personable, and would recommend him to friends. I would call him again

Review 168 (2019-12-28 - Rating: 5)
The technician they sent was knowledgeable and new his stuff. He knew exactly what to do.

Review 169 (2019-12-31 - Rating: 5)
Walter Smith was very informative!!We appreciate his work for us!!

Review 170 (2021-01-10 - Rating: 4)
Same price any day or time. Convenient, but pricey. Got the job done quickly.

Review 171 (2020-09-07 - Rating: 5)
The service person was very good at what he does. On point, very quick and solved my problem...

Review 172 (2023-05-22 - Rating: 4)
Check their site for coupons before booking. $450 to clear the clog in my kitchen sink. Had a clog late Saturday night that my 25-foot snake couldnt get. Filled out the form on their site, and someone was at my house by 8am Sunday. By far the best part - very, very responsive, thus the high price. The technician answered my questions and was friendly as was his supervisor, who provided a camera view of the pipe. I would use them again but regret not making use of their online coupon. They also sold me on a new sink strainer for $200ish installed, which I would need eventually. A costly hour-long visit but needed and on time! Thank you.

Review 173 (2020-06-23 - Rating: 5)
Jospeh was professional, on time, and extremely patient with all my questions!

Review 174 (2024-02-10 - Rating: 5)
Job well done but not cheap.

Review 175 (2023-05-30 - Rating: 5)
Great Service! Washer was some how backing up into tub and toilet. Recieved service within 45 mins of me placing the call. Problem was fixed quickly and efficiently! I would definitely use them again. Chase was awesome!!