Cookes Plumbing and Septic, a Wind River Environmental Company

Photo of Cookes Plumbing and Septic, a Wind River Environmental Company

Located in Stuart, Florida

Address: 3100 SE Waaler St, Stuart, FL 34997, United States

Phone: +1 772-773-6570

Rating: 4.8

Services

  • On-site services

Categories

  • Plumber
  • Drainage service
  • Septic system service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-13 - Rating: 5)

    John and Mareo were my technicians. I couldn’t ask for a more professional team.. They came out and they emptied our tank what great Cooke’ representatives and a very professional company personnel very cordial and very responsible they send me text to Let me know the trucks coming and they send me a text when they’re here. I will absolutely never use anybody else. Happy Customer

  • Review 2 (2023-12-27 - Rating: 5)

    So last night while I was using my bathroom, I was hearing a small leak. The first thing I do decided to call the plumbers. They got back to us immediately that same night after 5 o’clock. Told us they’d be able to come out tomorrow and send someone out. Byron from Cooke’s plumbing Help us this morning with our leak in the wall and attaching a new sink in the garage. We are really grateful and appreciated. Very , He enjoyed our company of our Chihuahua. And be happy to have them again thanks for coming out. - marianPS he did not make the whole I did

  • Review 3 (2024-12-06 - Rating: 5)

    Cookes replaced our septic system drain field. Gary and hisdrain field crew did an excellent job. It was quick, clean and tidy.

  • Review 4 (2025-01-06 - Rating: 5)

    Kerly was amazing! Fast service and so kind! Will be using Cookes in the future!

  • Review 5 (2024-05-01 - Rating: 5)

    We purchased a home originally build in 1974. After a remodeling job, my husband (a custom home builder in Massachusetts for over 45 years) decided to have the septic pumped. It had not been touched in decades. Cooker’s came highly recommended and came out and promptly took care of the system. They did everything they said they would and gave us a very accurate estimate. They were great to work with and extremely reliable. Byron Jackson, the technician, was great. We highly recommend them!

  • Review 6 (2025-01-03 - Rating: 5)

    Kerly was my technician who came out to do the pump-out and filter clean on my system from Cooke’s / WindRiver today! Once he checked everything he was honest enough to let me know that all I needed was a filter clean! You don’t find honesty like that these days with companies! Kerly was also very professional and knowledgeable! I was extremely happy with his service! Thank you Kerly for honesty and doing a great job!

  • Review 7 (2024-06-03 - Rating: 5)

    David from Cookes came to our home and assessed the condition of our septic tank. After realizing the filter was clogged, he cleaned it and had our sewer system up and running again. He provided great advice and were grateful for his services!

  • Review 8 (2024-05-30 - Rating: 5)

    Kerly was the technician who came to my home. He was extremely professional and extremely pleasant to work with. He took his time explaining what he was doing and why. He treated me like I was important. I highly recommend him and his company.

  • Review 9 (2024-03-25 - Rating: 5)

    Byron Jackson I would like to personally thank you for the services provided. This man is loaded with integrity, honesty and kindness. Byron came to my home in Rocky Point a week ago to service our septic and upon inspection knocked on the door and said I have great news I just have to clean the filter you won’t be needing a pump out saving me hundreds of dollars.He could have just done the whole service and upcharged me but his kindness shined through. Cooke’sYou have a great man here be sure to support him and keep him around he is a fine representative for the company.Armand LaBrie

  • Review 10 (2024-12-31 - Rating: 5)

    Kelly and his colleague did an awesome job on short notice.

  • Review 11 (2024-03-04 - Rating: 5)

    Friendly and professional service at a fair price. My technician Byron Jackson explained all my options and his recommendations well, and was able to give me the historical info (this is a new house for me). The job was completed quickly.

  • Review 12 (2024-03-22 - Rating: 5)

    Byron done an excellent job both physically cleaning the tank.And he performed his customer service exceptionally well. He was very pleasant and professional to work with.Excellent employee for the Cook organization.

  • Review 13 (2024-01-20 - Rating: 5)

    Kerly was fantastic!!! He was easy to work with and he explained every step of work he did. Then I understood what was going on with my septic system issues. I’m so glad they sent him to our home. Great job!

  • Review 14 (2024-08-28 - Rating: 5)

    We called them the other day when our septic tank was appearing full and smelly, and they came out immediately the next day they’re really helpful amazing and really clean with their work. I recommend calling them.

  • Review 15 (2023-01-12 - Rating: 5)

    I had water backing up into my house. Come to find my septic was full due to a failing drain field. Another company recommended full replacement, I decided to get a second opinion from Cookes based off of previous reviews and my neighbors recommendation as he was very pleased with their service. My goodness, it was probably the best decision I made. Within 24 hours, they sent out Nick to evaluate and provide me a recommendation. There was no doubt that Nick was a professional by not only how much knowledge he had, but he carried himself in a kind and professional manner. He explained all my options along with pricing. He also provided benefits of replacing the drain field vs cleaning. I never felt pressured and was provided an extensively noted invoice for me to have all information so I could make the best decision possible. I am unsure of which option I will take since im in-between rejuvenation or full replacement, but what I do know is that I want Cookes to perform the service I choose. I highly recommend Cookes as they are truly professionals who are very knowledgeable in what they do. A++ service from Nick!

  • Review 16 (2024-04-09 - Rating: 5)

    Byron Jackson was very professional, courteous and found the problem giving what options were available. His customer service went above and beyond. I will definitely be a repeat customer. Very pleased with his service.

  • Review 17 (2024-02-16 - Rating: 5)

    Byron of Cookes Plumbing and Septic are AWESOME!!! I had a toilet overflow and flooded part of my house. I thought it was a plumbing issue, I was wrong. Byron came, and it turned out to be my septic tank. He cleaned it, the pipes, filter, and more and everything works perfect. He also educated me on how the system works. I highly recommend Cookes Plumbing and Septic!! Update, I just had an issue and Kerly came to fix it. He did an amazing job!!! He is very knowledgeable and pleasant. If I need any more work done, I will definitely have Kerly be the one to fix it!!!!

  • Review 18 (2023-06-09 - Rating: 5)

    We have used this company about 6 times for 1000 gallon septic pump-out. They are always, always courteous, early and fairly priced. Theyre the lowest in town honestly. They have educated us on our decades old, failing system without trying to upsell us or do unnecessary repairs which is much appreciated. We had Jake as our tech recently and he was professional and kind, ask for him by name because his customer service is top tier. Well definitely be using their services again. Thank you.

  • Review 19 (2024-03-14 - Rating: 5)

    Kerly Meus was amazing! We had a difficult job finding the septic at our new home and he found it and was organized and efficient at getting it all cleaned. And he and his team were a pleasure to work with! Thanks so much!!!

  • Review 20 (2023-04-24 - Rating: 5)

    This place rocks. Called up and they came quickly to address my backed up sewer. Jake came out and found the clogged 1st tank and we came up with a plan to fix. Jake has lots of knowledge and knew what the problem was. Kevin came with the truck and explained what he was doing as I was watching the whole process. Kevin has a great personality and lots of good stories. Great team all together and they are a great duo. Thanks guys.

  • Review 21 (2024-03-29 - Rating: 5)

    I has service today 3/29/24 Mr. Jackson came out promptly and resolved my issue very quickly. Great tech very knowledgeable. I would highly recommend him.

  • Review 22 (2024-02-20 - Rating: 5)

    The tech, Byron Jackson, did a great job. He was courteous and professional. Has a great sense of humor. We will continue to use Cooke’s Plumbing in the future.

  • Review 23 (2023-03-04 - Rating: 5)

    Trevor and Mario came out and did a great job. They both explained what needed to be done and why. They were very professional and are just good people. This is my second time using this company and both experiences were great. I have this company on my calendar for 3 years from now for my maintenance.

  • Review 24 (2024-04-26 - Rating: 5)

    The onsite service was good, David did an excellent job with communicating details regarding the system and was quite knowledgeable about the system and preventive measures that could help maintain the system. I would recommend, Great Job!

  • Review 25 (2020-03-08 - Rating: 5)

    Michael Conway and technician in training Robby were fantastic. They arrived on time, were very professional, and patiently answered our questions. They took the time to explain things thoroughly and gave us options for service/repair. As the job progressed, and the scope of the repair increased, they worked with us every step of the way. I would definitely use Cookes service again and would recommend them to my friends.

  • Review 26 (2022-12-14 - Rating: 5)

    Trevor of Cooke’s Plumbing was very helpful and patient. He explained everything thoroughly and went over pricing. He offered solutions and advised us on how to avoid future issues with our septic tank. Also, they fit us in last minute with our septic emergency. We are so appreciative.

  • Review 27 (2022-10-25 - Rating: 5)

    Nick came out, he was friendly and professional. He informed me that I was under warranty and the pumping did not cost me anything. This blew me away at how honest they were!This is the third time in 8 years I have used Cooke Septic and I highly recommend them.

  • Review 28 (2022-08-03 - Rating: 5)

    Nicholas Mann came out and took great care of us. He was right on time. He showed up and got right to work. He had an idea of what was going on even before he got started. He took his time to not tear up our yard and got the repairs done quickly. He went above and beyond for us. If you keep sending techs out like him we will keep calling your company for service.Thank you again.

  • Review 29 (2023-03-25 - Rating: 5)

    Great customer service. Their team came right out to fix an issue I had at home with my Septic. Anthony and Lindsey were very informative straight to the point. I also used Cookes where I work. Again, they came right out and fixed a plumbing problem. Highly recommend.

  • Review 30 (2024-01-31 - Rating: 5)

    Mr. Bryon was the plumber that came to our rescue. He was very nice, and spoke to me about everything that was going to be taking place, to get the job done. He was very professional and got the job done. Thank you Mr. Bryon!

  • Review 31 (2024-03-06 - Rating: 5)

    Byron did a great job getting my septic system back up and running. We were puzzled by what was going on but he was able to get it fixed and showed us why and what to do going forward. Thanks for the quick response.

  • Review 32 (2022-10-22 - Rating: 5)

    I was very satisfied with Anthonys service. He was extremely helpful, professional, and patient with me in explaining the services needed. He made dealing with a very stressful sitaution a lot more manageable. I would definitely use the company again, and would recommend Anthony for the job!

  • Review 33 (2019-07-13 - Rating: 5)

    This was beyond a fantastic service. I called Friday mid afternoon and they were able to send someone out that same day as well as give us a 30 minute window. Our technician Justin came to our house and I explained to him what was going on and right of the bat he told us what we going to be looking for. Justin was very knowledgeable and offered great services and guidance. Justin explained what he was doing as he was doing it. To top it off you can’t even tell someone came, out yard look good as new.This company highly recommend as well as having Justin as the service technician.Great job!

  • Review 34 (2021-01-01 - Rating: 5)

    Fast response time, actually came a day early. Andrew is professional and knowledgeable. He showed up and was able to answer my hundreds of questions and repair all my indoor plumbing issues. He then called for the Septic truck to come and pump/wash my septic. Kevin showed up with the truck and was very professional and made quick work of the pump out. Good guys. Would recommend and will use again!

  • Review 35 (2024-05-09 - Rating: 5)

    Great service! They were very quick and answered all of my questions. Kerly was also great, his customer service skills were phenomenal.

  • Review 36 (2023-09-18 - Rating: 5)

    Kerly and Kevin came out on a Sunday evening and quickly diagnosed the issue with my septic tank. They worked quickly and resolved the issue with great knowledge and professionalism. Great job all around.

  • Review 37 (2018-11-29 - Rating: 5)

    This was our first service by Cookes. We were very impressed by Coleman our technician. He was very knowledgeable and professional. He had 2 more stops after our house and was not rushed at all, very willing to answer questions we had about future services we might want. I mean, sure, its his job, but you know some people just want to go home and youre just another number. We didnt get this feeling from Coleman at all. Thank you Cookes and Coleman!

  • Review 38 (2020-03-10 - Rating: 5)

    When I called Cookes they answered the call promptly and courteously. They called me the next day to make sure the time was convenient. My service pro was Justin Toth. He was professional, friendly and very knowledgeable. He came first to inspect my septic (free of charge) and offered me 3 options for taking care of my problem. He had another truck here quickly and they took care of the job quickly, but very efficiently. He did an excellent job and when the job was complete, he showed me pictures of the inside of my tanks. He is a definite asset to Cookes. I also have to add that since a new company has taken over, I see a vast improvement in the service.

  • Review 39 (2024-04-22 - Rating: 5)

    Byron was great, very knowledgeable and very friendly. I hope to have him service my system again in the future when needed.

  • Review 40 (2024-04-19 - Rating: 5)

    David is very professional in the way he provides service.I was very impressed the way cookes Plumbing Provides services.I Recommend Cookes Plumbing to everyone.

  • Review 41 (2015-07-21 - Rating: 5)

    Victor was very professional and friendly. He arrived well within the time frame the company gave us. He presented all the options to us and explained each one so we understood exactly what the differences were. After calling for the pump truck it arrived in a short time. Victor made sure before he left that the yard was cleaned up and the ground he had to dig up was returned to its original status. I would recommend Cookes for anyone looking for a competent and prompt company to do business with.

  • Review 42 (2022-11-22 - Rating: 5)

    Trevor McClanahan was informative on what procedures he was doing to correct the problem as well as informing me of the price as he had to do other things. He was very patient in waiting for me to get the approval to go ahead with the work and has a good sense of humor. He took care of the problem for us. It was a pleasure to work with him today.

  • Review 43 (2019-12-04 - Rating: 5)

    Justin went above and beyond. He was punctual and professional. Justin explained our situation and kept us well informed. We could not ask for better service. He was gracious even with our very difficult neighbor. We definitely recommend Cooke’s. If you are lucky enough to get Justin you will be very satisfied. Thank you Justin!

  • Review 44 (2018-05-07 - Rating: 5)

    Had a great experience with Cookes. Had a plumbing issue on a Sunday and it was very easy to reach someone and they had no problem coming out and doing the work that needed to be done. Drew was professional, polite and extremely respectful of our home and making sure that he left it clean and that the problem was definitely fixed before leaving. I would highly recommend Cookes for any plumbing and septic needs.

  • Review 45 (2016-04-21 - Rating: 5)

    The technician Michael was very prompt and friendly. He was able to answer all my questions and was very knowledgeable. He had to schedule a return visit and explained everything that he needed to do and the following day he arrived and finished the work quicker than I thought it would take. He was careful to insure a minimum amount of disruption to the backyard patio stone area and advised he would return for the old septic tank lid, which he did. I have no problem recommending him and in the future will request him again as I found his work better than any I have encountered with your company in the past. I would recommend you pass this on to him as I feel he deserves to know how well he did. Tell him Thank You for a job well done.

  • Review 46 (2019-05-21 - Rating: 5)

    Service was top notch from start to finish. Andrew Watson and Rob were incredibly professional, explained every step, and answered all of my questions with a smile. They were out within a couple hours of me calling, and had everything wrapped up by the next morning. They gave me great information about my system and its condition. They went over all of the options available including some very inexpensive things to try, and werent pushy trying to sell me on any particular option.I also met the gentlemen who operated the pump truck, and the gentleman who operated the line blasting truck. Both were friendly and in a good mood just like Andrew and Rob. Its always refreshing to find people who enjoy and take pride in their work, and rare when you see this extend throughout the company.Shout out to the dispatcher who was also very professional and courteous when I had phone problems that prevented me from getting her calls. She kept calling and left multiple messages until she got through.My father lives nearby, and he and I have been going from company to company for septic maintenance for the past 15 years, never using the same company twice because of our poor experience. Im relieved to finally find a company that I will stick with. Thanks!

  • Review 47 (2019-05-07 - Rating: 5)

    We recently purchased a home that needed some septic repairs done and we know nothing about it, so we found Cooke’s on google and decided to try them out. Justin came out and went through a very thorough inspection and determined what our issues were. He was very professional and well educated in his profession. He was able to explain to my husband and I exactly what was needed to be done and why and how. Kye came out and helped pump out our tank and he was very professional as well. They were quick and efficient. I would definitely recommend them to everyone and use them again for all my septic and plumbing needs.

  • Review 48 (2019-07-03 - Rating: 5)

    My 2nd time using Cookes and the entire team is friendly and helpful. They take their time explaining the issues to you and what they are going to do to resolve the problem. Justin provided excellent service and care. He did not have an issue showing me where the problem was as well as preventative maintenance for the future. Additionally, he showed me some areas that may need attending to in the next 12 months and how to go about keeping everything in working order before repairs are necessary.

  • Review 49 (2019-05-24 - Rating: 5)

    Gary G and his crew came out and installed a new drain field for us. Not only were they on time and very friendly but They were professional and worked fast. Gary is very experienced at his job and it shows. They left my yard looking better than when they came in. They truly went above and beyond our expectations. We definitely will be recommending Cooke’s to everyone for their plumbing and septic needs!

  • Review 50 (2018-12-14 - Rating: 5)

    Sage was our first point of contact. He came out to review the situation and quoted us a price. He was very professional and helped us to understand what we needed. Gary and Crew did a great job installing a new drainfield and lift station. It was done ahead of schedule. They did a terrific job grading the mound to blend it in with the rest of the yard. Everything is working properly. One last thing, we cant get over how easy and efficiently everything was handled from start to finish.

  • Review 51 (2016-04-01 - Rating: 5)

    I really am glad that Toby Winfrey was the professional who was sent to my home to determine my problem with my lift station. Whenever I find someone who acts like a professional, yet has the personality to make one feel comfortable with their presence I feel the need to make my appreciation known.On top of his professionalism and courtesy, Toby displayed integrity in his work. Not only was the job done quickly, it was done in a manner which I would have done it. He used conduit for the wire, sealed areas which needed sealing, and he did such a thorough job that I didnt even regret having to pay for these services. I know how much care he took and I could not have asked for any more. I am impressed!I have used Cookes Plumbing and Septic Services for over 10 years, but I must say that I am even more impressed than I have been in the past. And now I find out that Cookes is under new ownership... my compliments to your work ethics because it seems to show in your professionals.Thank you,again, for your outstanding work and attitude Toby.And, thank you, again Cookes.... for your obvious quality assurance.Sincerely,Terry WhiteheadPalm City, FLorida

  • Review 52 (2018-09-07 - Rating: 5)

    Coleman came out to give me a repair estimate on a property I manage. He was very professional, got the proposal to me quickly, and took the time to thoroughly explain the scope of work required. Brenda was also great, she accommodated my schedule and got someone there within hours of my call. Will definitely recommend Cooke to all other properties I manage.

  • Review 53 (2018-12-17 - Rating: 5)

    Excellent phone service from Marie. I called on a Saturday afternoon with a blocked kitchen sink and a party in 4 hours. Not only were they the only people to come out without a $500 fee but they were with me within 2 hours. My tech was Tyler super professional polite guy. Fixed my problem without costing me a fortune, love the honesty from this company!!! He got me up and running thanks to you guys my night was a success. Exceptional service!!

  • Review 54 (2024-04-29 - Rating: 5)

    Kerly Meus did a great job! He was prompt and efficient and made the whole process as easy as could be. Thank you, Kerly! :)

  • Review 55 (2019-03-09 - Rating: 5)

    I tried 2 different Angies List recommended companies and got zero response. I saw a Cookes truck on the road and called them. The operator was really nice and helpful and asked if I would like someone sent right away. (It was after 2pm on a Friday). I said Saturday morning was fine instead. Justin came out that next day and replaced my septic lid in under an hour. He was was nice and professional. Thank you to Justin and the Cookes team for making this as quick and painless as possible. I would certainly recommend them for any septic needs.

  • Review 56 (2023-01-03 - Rating: 5)

    Anthony and Mario are an incredible team. The guys were on time, polite, professional, and got the job done. They are honest and courteous. Anthony will walk you through every option you have and help you make the decision thats best for you. I would 100% recommend Cookes plumbing and septic.

  • Review 57 (2022-09-02 - Rating: 5)

    I recently purchased my home and needed to have maintence done to the the septic tank. I was able to have a technician come out the following day. Nick did a great job explaining the process and different services offered. I didn’t feel pressured when selecting the service either. Highly recommend

  • Review 58 (2020-12-30 - Rating: 5)

    Stephen came to our house on 12/28/20. It was late in the day because our existing septic company could not fit us in. Stephen was professional and did a great job. 5 Stars on everything he did. We appreciate Cookes and Stephen getting us out of a jam. Cookes immediately got on dispatch, rearranged their schedule, and assured us they would get the job done. What confidence! We will use Cookes from here on out - from the first phone call to fixing the situation - they were awesome and we highly recommend them!

  • Review 59 (2018-12-10 - Rating: 5)

    Coleman and Andrew were very professional, knowledgeable, thorough, efficient, and did a good job. They went above and beyond providing repair service. They cleaned up everything when they were finished. I would highly recommend them for plumbing repairs. Marie, the dispatcher, provided excellent customer service. She was pleasant and always eager to take care of the customer.

  • Review 60 (2019-07-25 - Rating: 5)

    Great business! I called them early with my problem of a backup and in no time, they called to tell me a tech was on the way! Andrew was very professional and such a hard worker! Im very satisfied with the work that was done. Thank you Cookes and a special thanks to Andrew W. Also to the pump tech Milton. Great work guys!

  • Review 61 (2021-08-03 - Rating: 5)

    I want to give 5 stars to Michael. He came and gave me 5 options for septic tank pumping at my home. Very knowledgeable. I elected for the complete service to be performed. My yard was left in perfect shape. Hardly looks like he was here. Very pleasant. Thanks to the gentleman that also assisted him. Thank you both for your service. I wouldnt hesitate to recommend Cooks Plumbing and Septic.

  • Review 62 (2021-01-19 - Rating: 5)

    M Conway was professional and timely. He did an outstanding job. I would also like to thank the dispatcher. Both were friendly and knowledgeable. I have used Cookes in the past and their service is unbeatable. Thanks!

  • Review 63 (2018-08-13 - Rating: 5)

    Coleman was very thorough and explained everything that he was doing. Was very nice to see that he put boot covers on before entering my home and after he was done making the repair he also covered other options in case anything was to happen again with any plumbing in my home. Also would like to say that the dispatcher, Brenda was very professional and nice. It is so wonderful to find a company that you can feel good about.

  • Review 64 (2016-03-24 - Rating: 5)

    I highly recommend Cookes Plumbing & Septic Services. We were experiencing back-ups in the toilets and the shower this Thursday afternoon. Was put in contact with Cookes and within an hour, Tobi W came to our rescue. He was extremely professional, obviously very knowledgeable, and personable as well. Not only did he explain everything in detail, but he showed us as well so we knew exactly what was happening. After diagnosing the problem, he offered multiple options for repair, explained the advantages and benefits of each option, and allowed us to decide how to proceed. He made sound recommendations. Even though he had to dig up several spots in our yard, you couldnt even tell he was there by the time he pulled out of the driveway....the yard still looks immaculate. We would give Tobi 10 stars if we could. Thank you to Cookes and Tobi for the outstanding service.

  • Review 65 (2017-05-08 - Rating: 5)

    We had an emergency situation on a Saturday night and Cookes was the only service that answered our call for someone to come out. Dan arrived and set us up for Sunday morning to perform service. This was not ideal as we had no facilities that night but it was the best that could be done. Dan arrived as promised on Sunday am and took care of us. He was professional and understood our situation. He was on time, courteous and performed the job that was needed for the situation. We are grateful for the great customer service and professional behavior exhibited.

  • Review 66 (2019-06-02 - Rating: 4)

    Ive never experienced such superior Customer Service from a plumbing company before. We live in MI and have a condo in the Jensen Beach area. We had a leak situation that originated from a faulty new washer and dryer installation from a shipping/delivery company. Cookes plumbing has come to our long distance rescue at least 4 times during this process and they continue to amaze me with their dedication, professionalism, friendliness and efficiency. Coleman, Tori, Marie and Katherine have all been so wonderful through this leak situation. They deserve to be recognized for their abilities and level of service they extend to customers like me each day. My journey is still not completed with Cookes and I will recommend them for any plumbing job to friends and family. Thank you Coleman, Tori, Marie and Katherine for easing the frustration associated with our leak situation YOU ALL ARE AMAZING!Just a continuation of great service from Cooke’s plumbing. Justin, Marie and Catherine were both again very helpful yesterday in executing an installation of a washer and dryer. It’s a very confined space, and it did not go well yet again yesterday. Justin, tried everything he could think of to complete the installation.They probably set up a return date, for early in the morning which worked best for my schedule and I appreciate them for that. Step-by-step, the situation continues and is less frustrating due to this great team at Cooke’s.

  • Review 67 (2021-07-24 - Rating: 5)

    Micheal Conway was most professional and courteous .This was the second time I’ve had the pleasure of working with him. He arrived at expected time. He is extremely knowledgeable about septic systems and answered all of my questions. We went over pricing and with no added pressure for other services. My septic system was flushed and roots removed. I have made the decision to only work with Micheal from this point forward.The Cook/Wind River environmental company is lucky to have such a well informed dedicated team member such as Michael! Hats off to employees that go the extra mile! Hats off to you Michael!

  • Review 68 (2018-02-09 - Rating: 5)

    Drew walked us through every step of the process, was very informative and helpful, as well as hard-working. He explained the difference between multiple options, clearly communicated pros and cons, and was very courteous. His co-worker, Milton, stepped in to assist with the heavy lifting. They cleaned up everything and left our yard in good shape, too. Definitely would use this service again!

  • Review 69 (2018-03-25 - Rating: 5)

    We were caught off guard late in the afternoon when our toilets stopped working!!! I called Cookes, got an immediate response. The lady answering the phone (sorry I dont remember her name), was very courteous and helpful. Due to the time of day and the fact it was a very busy day of service calls for them, I was called back and told it would be in the morning.I promptly got a call in the morning saying my service guy was on his way. Yeah Coleman to the rescue!! Coleman was very courteous, informative and prompt. He did an excellent job of educating me about my particular issue and how he was going to take care of it that morning. Nothing but praise for this company and I already informed my neighbor that she needs to be proactive with her septic as well. Coleman told me later that she did come over to talk to him.

  • Review 70 (2023-12-14 - Rating: 5)

    Kerly Meus was the tech who serviced our septic. He was the nicest guy! Told me everything he found and what he would do to take care of it. He was prompt and professional . Thanks!

  • Review 71 (2019-04-01 - Rating: 5)

    Gary Gray and his crew were amazing today! They are Hard working Gentlemen and they left my property as best and clean as could be. They even left perfect markings for my lawn maintenance crew for my sprinklers. Cooke has been our to go company for many years and will continue to be with this group of professionals. Every company should have crews with their work ethic.Thank you guys!!Terry Gallagher

  • Review 72 (2023-02-17 - Rating: 5)

    Trevor showed up on time, completed the work to done in a professional manner. Trevor’s customer service skills are exceptional. He was knowledgeable, honest, hardworking and all around good guy.

  • Review 73 (2019-04-10 - Rating: 5)

    I highly recommend Cookes Plumbing and Septic Service. Tyler arrived on time and explained everything he was doing and let me know what was wrong with my septic tank. He kept me informed of what would happen and stayed until the job was finished. Frank arrived to pump out the tank and the job was completed in a timely manner. Both gentlemen were very professional and courteous.

  • Review 74 (2019-07-19 - Rating: 5)

    Andrew was extremely professional. This is our first experience with a septic tank. Andrew explained what he was doing and made recommendations for improving the functionality of the tank. I would highly recommend him and this company. They were able to come to service us in the same day we called.

  • Review 75 (2018-06-27 - Rating: 5)

    My drain field needs to be replaced. Tyler and Coleman walked me through all of the options I have. They explained everything in great detail, so I felt comfortable making a decision. They were both very professional and courteous. I have confidence that Cooke will do a great job!

  • Review 76 (2020-06-10 - Rating: 5)

    Yesterday , Cookes cam to my residence to pump out my septic tank.It was way over due and completely filled. Robby was the technician and he was a very good representative of the company. He was polite , skilled and patient. Did an excellent job while working smoothly with his partner.

  • Review 77 (2018-01-10 - Rating: 5)

    Tech #67 Andrew Reid and Claudio could not have represented this company any better. I had called Cooke about three years ago and they were prompt and did a good job. But this was a different level of professionalism this time around. I was given information on how where and why the system needed to operate without issues. I had called being proactive and glad I did when they came the showed me the filter was clogged on my drain field and showed me how to clean it in the future (if I wanted too)! They pit me on the schedule for future visits for maintenance and explained to me the terralift process which I am sure I will do in the future. Both of these guys were what customer service is all about and certainly made a long term customer out of me. Andrew I hope stays for a long time with the company as he is the real asset for them along with the new equipment. But I suspect we will have Claudio guarding our highways in uniform as a police officer at some point and I will feel safer if he does. Nice work guys and I hope your employer reads this and he can contact me anytime for a review of your work.

  • Review 78 (2016-11-22 - Rating: 5)

    Great experience. Honest, up-front, and punctual. Tobi helped me through my slab leak (detection and repair). After spending a few hours with him diagnosing the problem area, I found that I was able to trust him and decided to inquire about some preventative upgrades while he was here (chose to have him procure and install a new water heater as well). My idea. No pushy sales tactics or shady business whatsoever. The repairs were done to a high quality standard and no corners were cut. Tobi brought help, a coworker named Clint, who both got-r-dun and made it fun! I checked in with them from time to time throughout the job to make sure things were going alright without trying to crowd their space... the mood was kept light and they progressed through the work with ease and familiarity that instilled confidence and comfort in me the entire time. Anytime I asked, they took the time to explain what was going on, which is nice.A little background on me: I am a licensed mechanical engineer, and have worked in the construction industry for ten years. I found Cookes Plumbing online as I am new to the Stuart area, and have never worked with them before. I would not hesitate to hire them again. I feel I got my moneys worth and Tobi certainly helped make the best out of a bad situation. You may also be interested to know that I chose to pay for the repairs out of pocket rather than making an insurance claim.

  • Review 79 (2020-01-14 - Rating: 5)

    We called Cookes Plumbing and they came out right away. Andrew did a great job. He was very knowledgeable and very professional. We called at 8:00 in the morning and he was done by lunchtime. I highly recommend this company for any plumbing or septic work you need done.

  • Review 80 (2019-06-11 - Rating: 5)

    After a day of trying to fix a clogged kitchen drain without success I knew I needed professional assistance. I read the excellent reviews written about Cooke’s Plumbing and called them. Lisa was very helpful and assured me they would have someone come as soon as possible. Andrew and his partner Matt came that same day and took care of the problem. They were courteous, knowledgeable and very professional. They cleaned up afterward and were a pleasure to have in my home. I highly recommend this company!

  • Review 81 (2020-04-15 - Rating: 5)

    Cookes just did an entire septic replacement across the street from me in Palm City, FL. What an impressive job. This company is wonderful. Great job not blocking the streets as well. There was so much dirt piled up as they did the job that I never thought they could get it back to the way it was. Well they certainly did! Beautiful job in this high heat. We will be using you for our future needs. Awesome crew!!!!!

  • Review 82 (2015-12-16 - Rating: 5)

    Im not very good with keeping up with my septic system which could result in disaster! Id received a coupon from Cookes and decided to have them come out. I was very fortunate that my Technician was Victor. He explained the various options and although I had thought of calling other companies for prices, I was so impressed with his knowledge I gave him the go ahead to do the job. In no time Milton was here with the pump out truck. I now have peace of mind that my system has had a thorough clean out. From the receptionist to Victor and Milton, this is a top notch team! Im very pleased with Cookes!

  • Review 83 (2017-10-19 - Rating: 5)

    Andrew W. Was very pleasant and explained our options and took care of us right away. Service was fast and friendly. Cookes is the was too go! Claudio showed up fast with the truck and cleaned the septic tank. Thank you for your fast friendly service. Ill definitely recommend your company to others.

  • Review 84 (2023-09-18 - Rating: 5)

    I recently was having septic issues so we called Cookes. Byron Jackson the tech came out and assessed the problem. He laid out my options and what would be the best option. He was confident that what he suggested would help our issue and it did. I will be calling Cookes again if I have an issue and will be asking for Byron. Thank you Byron.

  • Review 85 (2015-05-07 - Rating: 5)

    Tanner made my experience with Cookes by far the best! He was very knowledgeable about his job and helped me make an informed decision with my Septic issue.I am a single woman, and very apprehensive when I need to have something fixed at my home that I cant do myself. Tanner explained all my options to me and answered all of my questions and then some.When Pedro came with the Septic truck to do the service needed for my Septic tank, they both worked together and made me feel like I was really getting the best job done. Both were very professional and thorough.

  • Review 86 (2021-09-05 - Rating: 5)

    I called on a Saturday morning and was able to get a 1:00 PM appointment. Cookes office called 30 minutes before appointment and advised the tech would be there at 1:00 PM. The service tech Nick arrived on time, listened to my issue, and went right to work. Nick was very personable and new what the likely cause of the problem was. Nick had the problem resolved in no time. Nick is a great representative for the company, and is one of the reasons I will recommend Cookes.

  • Review 87 (2018-09-29 - Rating: 5)

    We had a plumbing issue at my Mothers house on Friday, I called Cookes and explained how the kitchen and bathroom were backing up. Justin T. arrived within an hour to help us out. Justin was extremely professional and familiar with my mothers lot and Septic tank history. I appreciated how he was willing to take the time to explain everything he was doing.Justin first removed the cap on the pipe which was a huge indication the septic tank was full and backed up. Justin went right to work, determined exactly where the septic tank was and realized it was a two part tank. He used his tarp to place the material he dug up from the yard and was able to access both lids. Once Justin was able to open the lid and determined what we needed to do we sat down with my mother and he explained and reviewed our various options and costs. He informed us my mother was eligible for a 10% senior discount.Once we determined what we wanted to do, Justin called for a driver to pump out the tank. John was a great help, he and Justin did an excellent job had to pressure clean pipe once tank and filter were cleaned. They both cleaned up the area when they were done and left the place as they found it.Thank you Justin and John for all your effort and great service. I appreciate the yearly reminder cards too that we filled out. I would recommend Cookes to anyone in the future with plumbing needs.

  • Review 88 (2022-12-01 - Rating: 5)

    William Stanley came out for cookes plumbing and septic and cleaned out my septic tank after it was blocked and full. he did a great job you went above and beyond. he made sure it got pressure cleaned out it looked real good inside after he was done almost like new and he cleaned up and replace the grass and was very professional

  • Review 89 (2020-06-11 - Rating: 5)

    Michael and Frank came out to my home to check on my septic system. I had not had it serviced since moving here and had only had sewers in my previous homes. They took the time to explain to me what they were looking for and exactly what and why they were doing. They were professional & obviously knew what they were doing. They did the job quickly & left the yard in good shape. I would recommend this company and will use their services in the future. Great job and great talking to both of these gentlemen.

  • Review 90 (2018-12-15 - Rating: 5)

    I was having trouble with my Kitchen Sink. Coleman came out 7.30 in the morning on a Saturday. He is very pleasant and professional. Everything cleared within an hour and gave us some tips to help us out also. I would also like to thank Marie C. in the office who was a delight to deal with. Would highly recommend their services. Thank you so much Coleman Sullivan and Marie C for your help!!!!!!

  • Review 91 (2018-08-23 - Rating: 5)

    The sound of your toilet bubbling is never a pleasant one, especially when you have a septic tank. Our septic was full to the brim and not functioning properly. We checked the reviews of several companies before deciding on Cooke’s. The call into the office was frustrating, probably more my anxiousness than the lady’s vagueness...However, Coleman arrived soon after to inspect the tank and was professional, friendly and informative. It was clear that he knows his stuff. He explained everything and gave me a true understanding of how it works. When the pump guy arrived, he also was courteous and thorough. Your great reputation did not disappoint. We will certainly use Cooke’s and request Coleman again for our plumbing. Thanks!

  • Review 92 (2016-12-27 - Rating: 5)

    Excellent, Fast and on time service. Joe was my service guy. He was fast and knowledgeable. He diagnosed my issue and call for a pump truck. The truck only took 15 minutes to show up. Milton and Claudio pumped the tank with a professional and fast manner. I will be using Cookes services in the future.

  • Review 93 (2018-12-29 - Rating: 5)

    We called the company on a Friday afternoon and not only they answered right away but the job was done and completed on that same day. Tyler took his time to explain us everything and gave us several options. He was courteous and professional. We were very impressed with Tyler and John, who were very efficient and did a great job.

  • Review 94 (2018-03-31 - Rating: 5)

    As a second choice to have my septic lift pump repaired on a day before Easter weekend I chose to call Cooks with the hope that they could help me as my regular company didnt seem to give a hoot. Not only did they say they would help they sent their technician Drew to check it out and repair the same afternoon. Drew found the pump was defective and brought a replacement along in case that was the problem. I am so happy I called Cooks ,Every one was willing to help me out at stressful time including the office ladies and Drew the technician who did a great job. Thanks

  • Review 95 (2018-10-26 - Rating: 5)

    Justin T. was extremely thorough and knowledgeable. He explained all areas of concern and additional information to help prevent future expenses and replacements. He was very friendly and professional. He worked efficiently and kept everything clean and tidy. Would definitely recommend Cooke’s.

  • Review 96 (2020-01-25 - Rating: 5)

    Dan44 was the technician who came to service my system today. He explained everything that was available and recommended the service I should get . He was very professional and thorough. This was a routine pump out, however no one had ever explained the details in the past. I appreciate learning the details.DanT was my technician this year. He came out to clean my filter. He is courteous and professional. It is a pleasure doing business with Cooke’s

  • Review 97 (2019-11-01 - Rating: 5)

    Mike arrived on time after a call from the office letting me know he’d be there. He was courteous and professional. After reviewing the services recommend, he and a colleague promptly serviced my septic system. Their pricing was competitive and the service was great. I’ll be using them again.

  • Review 98 (2016-05-26 - Rating: 5)

    The team who assisted us with our septic problem was very professional. We would like to commend the young technician, Michael #57, for exhibiting excellent Customer Service skills and for being extremely polite and respectful. Your company should be proud to have a young person like Michael as a dedicated staff member and a knowledgeable Cookes Plumbing service representative.

  • Review 99 (2021-01-12 - Rating: 5)

    Florida Man Strikes again! (Unfortunately with the character limit I cannot include our previous experience and how wonderful and honest Michael C. has been during numerous service calls. He’s gone so far out of his way to help us with an on-going issue that I felt compelled to insist “Florida Man” be reinvented to properly reflect people like Michael who really go above and beyond!)__I recently had to followup with Michael C. about an ongoing situation that he has been so gracious in helping us tackle! With our “weird plumbing” as it has been dubbed by many people, we knew we had to keep an eye on it and be diligent about maintenance for our septic system. When our usual solutions weren’t working, I reached out to Michael about a warranty certificate that I had come across from early 2019 that was showing as still valid until Feb 2021. He spoke with his manager Carlos and they were wonderful in working together to honor the warranty that was given before the companies merged last year. Michael and Carlos showed up the next morning to Harben Jet all of the vent stacks in our home in a very efficient timeline. They were careful with our shake shingle roof and were in and out in no time. Michael also suggested some products that they carry and produce themselves at Cookes that could help address the problem. Michael and Carlos were wonderful as always, helping us with our ongoing issues, offering great suggestions of available company made products, and saving us a ton of money in the process. Reinvented Florida man strikes again! :)

  • Review 100 (2016-03-28 - Rating: 5)

    Toby was great! He was so nice and informative. He didnt try to pressure me to do any services that I didnt need and he took the time to explain the severity for certain services at certain times. His wing man Michael was nice and helpful too. Very happy with their service and will be using them again in the near future!

  • Review 101 (2021-01-13 - Rating: 5)

    Will conducted a septic inspection for me and I couldn’t be happier with the service and integrity. He was very straight forward before I spent a dime on the inspection letting me know what potential outcomes there could be (good and bad). He went well out of his way and his obligations as an inspector to help, guide, and accommodate me in the process going above and beyond what was asked for. The pricing was very reasonable considering the amount of work involved and I’m beyond grateful. Thank you, Will! 5 STARs! would recommend and will continue to do do business with this company.

  • Review 102 (2018-12-24 - Rating: 5)

    Our experience with Coleman started on Thanksgiving day, when our septic tank had to be pumped out.Cookes was the only company that answered our call and agreed to come out and save our holiday!!!!We showed Coleman another plumbing issue and he worked with us to find the best solution. Coleman is very knowledgeable and was eager to help us, even help pick out fixtures! The work was done in a timely manner and very neat and clean.I would not hesitate to recommend Cookes to everyone all their plumbing and septic needs!A couple of weeks later, Coleman came to the rescue again!We had no water coming into our toilet, with Christmas looming, this was a real problem!Coleman came over right away and diagnosed the problem and fixed it!No one was home, but I felt very confident giving Coleman the code to my house!Marie and the girls in the office are always polite and professionalThanks to Cooke s, Christmas will be bright!!

  • Review 103 (2019-02-14 - Rating: 5)

    Andrew came out to deal with a clogged filter that had been missed by a different technician and worked quickly, efficiently, and was very professional and knowledgeable. Glad he was the one to have come out. Also glad that Cookes stood by their warranty and made sure that everything was taken care of.

  • Review 104 (2023-02-21 - Rating: 5)

    Trevor came out and helped us with our septic tank. He was extremely knowledgeable, friendly, and on time! I appreciate the professionalism of Cooke’s and their staff.

  • Review 105 (2016-09-30 - Rating: 5)

    I purchased my home a year ago and decided to have my septic tank checked out and I had no clue as to where the tank was. After reading reviews of several different companies, I chose Cookes for the better reviews and Im glad I did. I called the office and scheduled an inspection and they sent Joe Gonzalez to perform it. Well, Joe found my tank within 5 minutes, marked its perimeter, and much to my surprise, he dug up the dirt directly above the inlet cover! I swear this man must have X-RAY vision or something!! Not only that, Joe was very professional, courteous and knew exactly what he was doing and explained every step to me as he went along. So after he had both covers exposed he summoned the pump crew and along came Hector and between both of them they sucked up everything, power washed the tank and it was over. Joe then installed a new riser and cover for easier access and filter replacement, something the prior owners never did.In closing, Cookes Plumbing & Septic has a very satisfied and happy customer for as long as I own my home! Kudos to this great company, the office staff and the aforementioned techs for a job well done!

  • Review 106 (2022-10-08 - Rating: 5)

    The Technician, Trevor, who showed up was professional and even more importantly personable. He made me a lifetime customer by the end of the job.Quality work by a quality company. Congrats to you!!

  • Review 107 (2018-10-19 - Rating: 5)

    I called them and in the very same day they sent a pro to check the situation of my septic tank. Andrew was very kind and gave me information that was very helpful. Once I decided to go ahead with their recommendations they came the same day to do the job. Very easy to make business. Very happy with the results.

  • Review 108 (2024-04-11 - Rating: 5)

    Kerly was prompt, explained all the processes, did a thorough inspection, cleaned out the tank, inspected the leechfield, and was finished quickly. Highly recommend.

  • Review 109 (2023-08-28 - Rating: 5)

    I was given a window of 8:15-12:15. At 10:15 Byron and associate arrived. I informed him what are issues were and directed him to the septic tank area.After the lids were removed it was suggested that I get a complete service which was evident just by looking g at the tank. Byron contacted the pump truck. Waited no more than 10-15 mins. Truck arrived and began the job. It seemed like no more than 30 mins that tank was pump and pressure washed and main drain jetted, and lids back in place. I was extremely impressed with how quickly the job was completedByron wad professional, and friendly,and explained about the 1year warranty. I will continue to use Cookes/wind river for my septic and plumbing needs. William S.

  • Review 110 (2019-05-31 - Rating: 5)

    Justin was very polite and professional. He listened to my concerns and gave me tips to keep my septic tank and pipes clean. He was very clear about the prices of pumping. I was very impressed with his work ethic. We decided to buy the bottle of live bacteria and call back in a few days for the pumping. We will always use Cookes, thats if we can have Justin Come out.Milton, again very polite, even came out and was ready to pump, however, we needed to wait.

  • Review 111 (2018-08-31 - Rating: 5)

    Wonderful company! Gary, Fransico and Jesse put in a new septic system for me in two days. WOW! They did a great job, and left everything looking perfect. I really appreciate how they took the time to answer all my questions. I would 100% recommend them. Thank you to everyone at Cooks. Look forward to seeing you for all my plumbing and septic needs.

  • Review 112 (2019-05-30 - Rating: 5)

    So, I still liked the young man that came to the house. I wasnt sure the price he quoted was fair. 1250.00. So I went to the plumbing supply house and to Home Depot. I talked to several of the guys there and bought their recommended parts. They thought I was describing a much less expensive job. I did the job for about 200.00 in parts and 3hrs labor. Im not a plumber. I was advised by several and learned a great deal. I think I was misquoted. But that happens. Still seems like a great company... with excellent customer service.

  • Review 113 (2021-06-23 - Rating: 5)

    Our kitchen sink was making a gurgling noise when the washing machine was running and we assumed it was related to our septic tank. I called Cookes in the morning and by the afternoon Nicholas and his partner arrived right on schedule. They both provided excellent service! Nick showed us everything throughout the process of pumping and cleaning our septic. He was exteremely knowledgeable and professional. Very positive experience.

  • Review 114 (2019-08-18 - Rating: 5)

    Technician works with a sense of urgency from the time the van pulled in. Robert Foley was an expert and effective in his knowledge and skills combined. I never leave reviews but this service and particularly this guy deserves it and some. Highly recommended. Call these guys if you want it done right and fast on the first time around.

  • Review 115 (2018-11-01 - Rating: 5)

    Everyone at Cookes plumbing was polite and courteous. Our technician Justin responded quickly and was very thorough. He provided us with multiplable options to our problem and offered financing to help pay for it. I couldnt have asked for anything more

  • Review 116 (2017-07-27 - Rating: 5)

    Called Cookes about getting my septic tank serviced. No problems, but time for the filter to be cleaned. The service people were able to schedule me right away, the technician showed up on time, and he did the job quickly and professionally. My grass should be back to normal in a few days, and all is well in the world. Highly recommended.

  • Review 117 (2017-03-06 - Rating: 5)

    Brenda was very pleasant when I first called to set up an appointment, and again when I called back to reschedule for an earlier time. She was able to have the team come out within hours of when I called, and this was a Sunday morning. I was called to be informed the crew was going to be to my home soon also. Noe and Claudio were very professional, and cleared out and cleaned my septic tank very quickly. Which was great because I had people over for my daughters birthday. Noe explained everything well and made sure all was good before wrapping up. Claudio was very quick to get pumping right away and then cleaning as soon as he was done with the service. Would recommend them highly.

  • Review 118 (2023-11-21 - Rating: 5)

    Thank you to Byron! He installed a new sink faucet for me in record time and was really informative, too. Highly recommend!

  • Review 119 (2019-04-06 - Rating: 5)

    Coleman was fast and efficient while taking the time to answer all of my questions and make sure the job was done right! Leon arrived with the pump truck incredibly fast and did an amazing job. I recommend these two highly! Thanks Cooke’s!!

  • Review 120 (2017-09-16 - Rating: 5)

    Vincent was honest and professional and went the extra mile to help us. They were very busy due to Irma, but everyone from the scheduler who answered the phone and continued to keep me well informed, to the service tech made sure I was taken care of very quickly. The team was knowledgeable and efficient and we will definitely use Cookes Plumbing & Septic Services in the future.

  • Review 121 (2021-07-01 - Rating: 5)

    Excellent company and professional service. Pump Tech Kevin was very knowledgable of what needed done and explained each step of the process. Kevin took before and after pictures of the job and made sure everything had been done correctly before leaving. I will use this company again and will make sure to ask that Kevin be the Tech that is sent to do the job.

  • Review 122 (2018-04-17 - Rating: 5)

    Coleman was great. He responded right away, assessed our problem and explained it to us so we’d know what to expect, and got the repair done quickly.Cooke’s has been taking care of us for years and Coleman did a fine job. We will continue to use Cooke’s.

  • Review 123 (2020-12-10 - Rating: 5)

    I moved to Hobe Sound about a year and a half ago and purchased a home with a septic tank. I needed to have my septic tank serviced and called Cookes Plumbing. I have never dealt with a more professional plumbing company in my life. These guys did an outstanding job! Anthony, Ralph and Milton were incredibly professional, informative, understood my concerns and addressed them all without hesitation. Hiring any trade company is always scary because frankly you never know what to expect. Its all about hiring the right people and they got right with these guys. I would call them in heartbeat for anything related to plumbing or septic. Seriously, outstanding experience from start to finish!

  • Review 124 (2019-06-21 - Rating: 5)

    Justin T & Mike were fantastic! Knowledgeable and extremely patient and kind which, to me, is very important. I appreciate them taking the time to make sure the job is done right as well as their suggestions for a better solution. I highly recommend Justin & Mike at Cookes - wonderful people and exceptional customer service. Thank you guys :)

  • Review 125 (2019-01-05 - Rating: 5)

    Its Great when you get honest, and prompt service with a group of employees like Coleman, and Brenda, and Tyler. Coleman is clear in his quotes and different ways to solve the problem. Its also great when you hear from the service tech, that they enjoy working for there owner Don Rice. I recommend Cookes services to everyone in my service industry.

  • Review 126 (2021-03-22 - Rating: 5)

    I have now used Andrew at Cookes three times. He is fabulous! Excellent workmanship and very informative. Cant say enough about the scheduling and office staff. Truly a remarkable experience start to finish.

  • Review 127 (2018-02-15 - Rating: 5)

    Justin was awesome. He came to my house after hours (on Valentine’s Day), worked in the dark, found my septic problem and fixed it quickly. He explained everything he was doing and showed my what the problem was as he was working. I was impressed with his knowledge and professionalism. The next time I have a septic system issue I’m calling Cooke’s and asking for Justin.

  • Review 128 (2018-09-15 - Rating: 5)

    When you have a septic and plumbing issue this is the company to call. I called late on a Friday night and Tyler came quickly. The gals answering the phone were very reassuring , fabulous and did a great job of keeping me informed. Tyler and team (Coleman, John, Frank) returned on Saturday. They promised that they would not leave me till the situation was resolved. They honored that promise!!! I could not be more pleased.....I recommend them highly. Very knowledgeable, courteous, and kind gentleman. Thank you!!!!!!

  • Review 129 (2019-06-19 - Rating: 5)

    Justin, once again, came out and went above and beyond removing both covers (which was not an easy task). He is an excellent worker with excellent work ethics.John came with the pump out truck and worked well with Justin. He also, was an excellent worker. Once done with the pumping, both Justin and John replaced the sod and made it beautiful. Both answered any and all questions I had. Keep it up Cookes. I will def be referring all my friends to you.

  • Review 130 (2018-08-08 - Rating: 5)

    Excellent service, great response, tech Coleman Sullivan, a real gentlemen, knows his stuff! great advise on keeping my septic in great shape with is knowledge of preventive care etc. He completed his service in a timely manner and with great care, Thanks Coleman. I will and have always recommended Cookes to my community.

  • Review 131 (2017-02-25 - Rating: 5)

    I called Cookes on a Thursday and they came out on Saturday at the stated time they said they would be there. Mike was very professional and explained in detail how a septic system works and how to care for it. He did a complete service and explained each step and why it needed to be done. Mike went above and beyond by adjusting the toilet water tank levels in the house. He also showed me how to clean my own filter each year to save money instead of hiring it done. Fabio was professional and polite. Reasonable prices. Highly recommend Cooks to anyone!

  • Review 132 (2019-04-03 - Rating: 5)

    Wonderful Service. Sage was excellent and took his time. We were recommended by an employee named Coleman and we couldn’t be more happy with how thorough the company was. Thank you so much for your hard work. I recommend this company to anyone with septic issues.

  • Review 133 (2019-02-18 - Rating: 5)

    We Were without the use of our bathroom for 2 days as the company that was on our insurance did not respond I called Cookes on Monday morning and was told that they would call as soon as a tech was available. with in 1 hr was called and was that a tech was on his way in 30 minutes and his name was Tyler showed up and explained what he was going to do and showed me and explained the cost and planes we had them clean and wash tank and filter and he showed another problem that was in the tank Tyler was very informative and I told him I was in the military and he gave us the military discount. I will recommend him and your company to my Friends. Thank You. Tom Brown USN RETIRED.

  • Review 134 (2019-06-07 - Rating: 5)

    Dispatcher had the team to my house in less than half an hour.Andrew and his trainee were quick, effective, and came in with a fair price compared to the other plumber that i had quoted. He was able to explain the nature of the problem, and offered several options on how to fix it.They were able to locate a hot water line leak underneath the slab of my home and repair it with minimal damage to the surrounding area. i am confident that if i need more plumbing work, i will contact Andrew and Cookes plumbing service.

  • Review 135 (2022-04-30 - Rating: 5)

    Had a Friday night Septic tank backup, at my rental property. Called Cookes 11pm Friday nite. Cookes 24/7 Answering service is in USA and one of the best, most efficient, most knowledgeable, Ive ever encountered . In a few minutes, a pump out truck and time was scheduled for 10 am Saturday morning.. Next morning When i got to my property Dillon (Cookes very capable, septic specialist) was already there. In a few hours he had the septic pumped out and the lines flushed and everything working perfectly again. The Pump out price and line flush were very reasonable. Thanks to Dillon, and the Cookes crew. Im now a dedicated Cookes customer.

  • Review 136 (2016-10-14 - Rating: 5)

    Pat was the Best service guy yet sent by Cookes Plumbing & Septic, He was courteous, professional, very knowledgeable of his job and was able to give me peace of mind. He fixed the overall problem with the blockage in my line going to the septic tank. He is definitely a 5 star employee! Thanks again Pat.

  • Review 137 (2018-08-20 - Rating: 5)

    Called Cookes Plumbing and Septic as a repeat customer. Justin T. showed up and was very polite, professional and knowledgeable about what my problem was and advised of the repairs needed to our system. He explained everything very clearly and thoroughly. Other team members Jesse and Gary arrived and confirmed to me exactly what Justin had observed with the system. Tank was pumped and repairs are in the works. Many Thanks for great team members!

  • Review 138 (2019-11-10 - Rating: 5)

    We needed our septic tank pumped out since buying our house. I called Cookes for someone to come out to give me a quote. Andrew R. was sent out, he was professional and friendly. I had a lot of questions since this was my first time living in a home with a septic tank, he answered them all. We also had a guest house that needed pumping as well, I was given a fair quote and had a Service pumper out quickly. John A. came out to pump both tanks. He was also friendly and professional. John and Andrew got the job done quickly and efficiently. I highly reccommend Cookes for your septic needs.

  • Review 139 (2021-05-14 - Rating: 5)

    Cookes Plumbing is our go to plumbing company! We have a few commercial properties and when we have needed a plumber, they have been so quick and reliable! We have worked with Anthony and request him when we call because he truly exceeds expectations when it comes to customer service. You can always count on him to call and explain the issue and also what he is going to do to repair it!

  • Review 140 (2018-10-23 - Rating: 5)

    I have been having a problem with my new construction septic system. The original plumbing company came out repeatedly numerous times for system backups. I finally got resolution with Cookes. They came out the same morning I called about a backup and spent the whole day till they resolved the issue.The service pros: Joe, Daniel and John were very polite and considerate. They did an excellent job.

  • Review 141 (2019-01-15 - Rating: 5)

    Top notch! If I could give more than five stars I would. I called them out for an emergency call. They came out virtually immediately. Probably a better response time then if I call the fire department LOL. Coleman was incredible. The entire team and staff was an absolute pleasure to deal with. They got the job done in no time at all. It is very hard to find a reputable plumber or any contractor for that matter in South Florida but these are the guys to turn to.

  • Review 142 (2017-04-10 - Rating: 5)

    Joe A was extremely prompt, and informative. He is very friendly and totally professional. We have been doing business with Cookes Plumbing & Septic for many years, and as usual, they never fail to perform to your satisfaction. Joe A. is certainly an asset to this company. Would give 5 Stars to Joe A, and would recommend Cookes to any and all in need of their outstanding services.

  • Review 143 (2018-04-17 - Rating: 4)

    I cant speak on the rest of Cookes plumbing, but I felt Drews opinion was honest and his work was solid. He was, knowledgeable, helpful, polite, and friendly, and jumped through some hoops for me to help keep my sleeping baby sleeping. 5 Stars for Drew.The added price for pressure washing my septic tank seemed a bit steep, but the pumping service itself without the pressure washing seemed fair. 4 Stars for Cookes pricing.Overall it was a good experience, and I will continue to use Cookes.

  • Review 144 (2024-03-29 - Rating: 5)

    Byron Jackson is the best. On time, communicated very clearly the service to be performed. All around good guy. Thank you! Cookes!

  • Review 145 (2020-11-22 - Rating: 5)

    We had a another very complicated situation and Andrew planned and executed a precise plan with great results! He was very professional, friendly and reassuring throughout the whole process. Andrew was extremely patient, having to dedicate a lot of time to cleaning concrete out of our water pipes; I am sure others would have walked away! He cut and repaired the pipes and restored our sewer system!

  • Review 146 (2018-12-21 - Rating: 5)

    We are so pleased with the service Justin T performed. We found him to be extremely honest, trustworthy, very capable and very competent. We were not present at the time the service was performed, but Justin kept us very informed along the way by texting us pictures of everything contemporaneously. He gave us all the options and let us choose which way we wanted to go. There was no pressure involved. We are giving Justin T 5 stars and a raving review. If we could give him 6 stars, we would. Thank you, Justin, for a job well done!

  • Review 147 (2021-09-20 - Rating: 5)

    We had to have an emergency septic tank pumping as it was backing up into our House. Paul arrived at our house and was extremely professional, and was able to take action immediately. He took the time to explain all options to fix the immediate need as well as provided other solutions for the future. I will certainly keep Paul and Cooke’s in my roledex for all my future needs!

  • Review 148 (2017-03-13 - Rating: 5)

    Sebastian explained everything and handled himself as the professional that he is. I was very impressed by his hard work and manner he conducted himself. When he was done I know I got a quality job and a company backed guarantee! One happy customer! I even found some coupons in the Stuart magazine.

  • Review 149 (2017-10-06 - Rating: 5)

    Vincent changed out an under mount sink and faucet and did a great job. Answered all questions and cleaned up after he was done. The price was very good for the work done. I have used Cookes for other services and have never had a bad experience.

  • Review 150 (2017-01-27 - Rating: 5)

    We had just had our septic tank cleaned out on a Sunday and the following Wed, yes 3 days later, the drains had all backed up and overflowed everywhere. There is only 3 of us in the house and my husband and I are gone all day. We both arrived home late that night to find out about the overflow. I was very upset and frustrated and when I was transferred to the technician Sebastian, I have to say I was not kind but rather very angry. He was very calm with me on the phone and assured me he would try to do what he could about getting through the politics of things. He came out and was so helpful, he elevated the problem, was understanding and personable. He explained everything along the way.I am almost embarrassed for being so mean to him. I would recommend Sebastian for anytime you would need septic service. I was not impressed with the first Technician that came out on that Sunday, He was all about the money and not about helping the customer. Sebastian is an asset to Cookes He is about the customer, the rest will fall into place. An amazing person. I wish him and his family nothing but the best life has to offer.

  • Review 151 (2018-10-25 - Rating: 5)

    Andrew Watson with Cookes Plumbing & Septic Services was professional, kind, attentive, and worked hard and efficiently to help us in a pinch. Him and the team of service pros came out to help with a septic back up issue and stayed hours upon hours until the job was completed. We are very pleased we picked Cookes to help us out and will recommend working with Andrew in the future based on this experience.

  • Review 152 (2018-11-19 - Rating: 5)

    Andrew Watson did and excellent job at my rental property. Very professional, polite, and clean. He even wore shoe covers as not to track anything inside. Kept me informed and educated throughout every step of the process. Would and will recommend to anyone who needs a great service technician in the future.

  • Review 153 (2023-02-04 - Rating: 5)

    Trevor helped us out today and was absolutely incredible! He knocked it out of the park and went above and beyond. He was very professional, attentive, and answered all of our questions. Thank you so much, Trevor!

  • Review 154 (2019-03-23 - Rating: 5)

    Very impressed. I called Cookes initially because I knew the name and my neighbors had a good experience . Justin arrived the next day. I like to know what’s going on in detail and Justin described my options and how it all worked. I’m sure I was very close to having a disaster which was avoided. Justin made a call and everything that needed done was accomplished before he left. The refresh will be done in three days . Thank you all . I will recommend you for sure.

  • Review 155 (2020-04-28 - Rating: 5)

    We had an issue with our drain field. We called and they came out ASAP. We were advised the whole drain field and lift station would have to be replaced. The whole experience was great! Gary, Francisco and Jesse were very professional, friendly. They explained the whole process from start to finish. I will be using them in the future and recommend them to everyone I know! A+++ service! This is a review from the Bush household.Sal Noto

  • Review 156 (2021-04-30 - Rating: 5)

    Needed septic system pumped out and Anthony Z. was the Diagnostic Technician. He was fantastic!! Very professional and answered all of my questions. He explained things as he was trying to find my septic tank. Once found, I could tell that he knew exactly what he was doing. Milton F. came with the big truck to pump out the septic. Milton was also very friendly and professional. I was a huge relief to have my septic system pumped and checked for any issues. Thank you so much Anthony and Milton, you both were awesome!!

  • Review 157 (2019-02-12 - Rating: 5)

    Danny was absolutely AMAZING!!!! Extremely informative and patient as well as THOROUGH!!!! We had a big job and he handled it with efficiency, swiftness and care. Definitely calling Cooke again for maintenance and will refer to others. THANK YOU

  • Review 158 (2019-01-26 - Rating: 5)

    Coleman is such a professional. He spent the time with me going over all of my options for replacing my hot water heater. His level of knowledge is exceptional and his ability to explain the different options was easy for me to understand. This is the second time, in the past 4 months, Coleman has helped me with my plumbing needs and I would highly recommend you request him as your service rep.

  • Review 159 (2018-11-05 - Rating: 5)

    Andrew Watson was very professional and knowledgeable about his job. He was very thorough in explaining all my options and helping me make the right decision based upon my circumstances. Based upon my experience today I will definitely be recommending your company to my friends and neighbors for any septic or plumbing services in the future.

  • Review 160 (2018-03-06 - Rating: 5)

    Drew and Milton were awesome to work with. On time,great service, excellent company. Very polite and could explain any questions you had. A pleasure to work with. I will tell all my friends and clients about this company and especially the customer service. A1

  • Review 161 (2018-04-06 - Rating: 5)

    Today Justin T. Did an amazing job! We’ve been having problems with our septic tank and have had it pumped twice in one year no one could figure out what was happening. He showed and found out immediately what was wrong with it. Now we’re getting it fixed, he truly went above and beyond for us! Now this is a guy who knows what he is doing! Trust me when I say Cooke’s Plumbing treats their customers great from the moment you call them the girls at the desk are friendly and listen to you, to their techs doing an amazing job! Thank you guys so much!

  • Review 162 (2018-10-13 - Rating: 5)

    Not only did I have the pleasure of meeting Coleman, but also met Andrew and Dan! I guess my issue was a pretty big deal and took a lot of time with a lot of experience to fix the problem! All three were extremely professional, friendly and very nice. I would highly recommend them!

  • Review 163 (2017-05-11 - Rating: 5)

    Andrew W was extremely professional, courteous and friendly. He helped everything to go smoothly and efficiently! Our septic and plumbing issues were handled very quickly. I am very glad I called Cookes

  • Review 164 (2017-02-22 - Rating: 5)

    I called for a routine septic pump-out and was told by Cookes Plumbing & Septic Services that they could have someone at my house within 2 hours to open the tank and provide me a quote for the services. Andrew, Senior Technician, arrived within 1 hour, opened the septic tank, and provided me several service options. He recommended that the other tank cover should be removed to check on the septic tank filter. I concurred and upon his removing the cover it was evident that there was no filter on the outlet pipe and some roots had invaded the tank and were blocking the outlet pipe opening. As recommended by Andrew, I elected to have all of the problems corrected. Milton and his pump out truck arrived within 15 minutes of my decision to fix all of the problems. He, assisted by Andrew, pumped out and cleaned the septic tank. Andrew then eliminated the invading roots and applied root killer, installed a filter on the outlet pipe into the drain field, and installed a riser and access cover so that the yard would not have to be torn up to service the septic tank in the future. Kudos to Andrew and Milton for their professional and courteous services. I will always refer Cookes Plumbing and Septic Service to my friends and neighbors here in Stuart, FL.

  • Review 165 (2016-10-13 - Rating: 4)

    We just wanted the septic tank pumped out. We were disappointed at first when what showed up was not the pump truck, but a smaller vehicle. At least it was right on time. Still, Tobi was very easy going and yet professional. Dan, who was driving, was quieter, but looked like he knew what needed to be done. And it turned out that the first impression was correct in both cases. We were presented with a list of choices, and took the next to lowest offering. Yeah, we could have chosen the lowest price, but the service this time was more thorough than on previous occasions. We didnt have to wait too long for Milton to show up with the pump truck, and from there the process went fairly quickly. All three guys worked efficiently, quickly, and quietly. Of course with all the noise that the pump truck makes the job couldnt be called quiet, but there wasnt any shouting and scurrying back and forth. It was a straight forward job, I guess, and it was handled easily. And we have several possible jobs to think about for the future.So why four stars, not five? All three workers were as good as any one could want. If this review was just for Tobi, Dan, and Milton, it would be five stars for each of them. But since this is listed as a review of the company, it goes from perfect to very good because of the procedure mentioned at the beginning: the order we called in was for a straight pump out. It could have been handled by one guy showing up with the pump truck. Its not like we were new customers who needed to be educated that a septic system is more complicated than a hole in the ground. On the other hand, a septic system isnt that much more complicated: it is a big concrete leaky box in the ground, with hopefully non-leaky pipes coming into it from the house, and leaky pipes going out of it into the drain field. Perhaps when a customer calls with a simple pump out request, the office could give a choice: either to send out a truck (perhaps with a broad arrival window), or offer the possibility of an appointment at a particular time for a no obligation inspection by one of our professional plumbers, who can give you a variety of options.

  • Review 166 (2016-10-19 - Rating: 5)

    We wanted the company to know that Milton and Claudio were very professional, knowledgeable in their work and locating the leak we had. Theyre very nice guys, friendly, great customer service and they fixed the issue. Milton and Claudio did an exceptional job and we are very happy with the outcome. Thank you very much for the AWESOME service !! Mehdi .O

  • Review 167 (2019-06-17 - Rating: 5)

    Had septic back up in home and contacted Cooks who responded immediately. The Cooks service tech Rob did a great job explaining the issue and worked very quickly to resolve the problem. Communication the whole step of the way was excellent!

  • Review 168 (2016-07-19 - Rating: 5)

    Tobi was very helpful and polite. He had a lot of patience and took his time to make sure I understood the problem and he also took the time to make sure that I knew what needed to be done to correct my issue. The service was prompt an he and Hector both made sure that I was well taken care of. I was very pleased with my experience.

  • Review 169 (2019-11-15 - Rating: 5)

    Mike and Franze were very professional and a pleasure to deal with when they arrived to drain and pressure wash my septic system. Mike explained the costs and the task at hand prior to starting the work. Both men worked well together and did a great job. Cookes is lucky to have them on their team.

  • Review 170 (2022-11-25 - Rating: 5)

    I called cooks to pump out my system. Then Trevor suggested I Jett my pipes, so I did. He then detected that my system wasn’t working properly and there was a clog in the pipes. He suggested I send a camera in to see if the pipe was broken, so I did. He couldn’t get the camera in through the main line because it made a 90 degree turn, so I removed a toilet from inside the house we proceeded down that pipe. Unfortunately when the camera dropped into the main line pipe it was flooded so we still couldn’t see what was happening. Then Trevor suggested running a snake to unplug the pipe. I had already spent over $1,100.00 and didn’t want to pay another $400.00. So I rented a snake and did it myself. Trevor was great, but in the future I would recommend snaking the pipe first so that the camera can see what is happening. I wasted $500.00 on a video that didn’t show me why my septic was starting to back up, because the pipe was still full of water. On the bright side my plumbing worked just in time for Thanksgiving. Thanks Trevor for all your help.

  • Review 171 (2017-06-07 - Rating: 5)

    The service we received was great. And cannot say enough about the service we got from Andrew S. He was very professional , and was willing to show us what he was doing. I would never use another plumbing company other the Cooks. Or for that matter the great service we got from Andrew S.

  • Review 172 (2020-12-08 - Rating: 5)

    Michael and Dustin were out early to address our septic drain issues. Michael was very thorough in explaining what was happening and why we needed a new drain field. They had a truck out quickly to pump septic and get the process going for the work to be done. But he Michael and Dustin were very personable and professional. Highly recommend!

  • Review 173 (2023-02-01 - Rating: 5)

    Trevor was totally professional and went right to the problem with a solution. All of my issues were taken care of in a prompt manner. Trevor took the time to explain each task that was done and why this will will resolve the problem. Everything is working well now and I highly recomend Cookes and Trevor especially. Thank you, Trevor.

  • Review 174 (2019-03-15 - Rating: 5)

    One call on a Thursday and service on Friday morning! Justin has far surpassed ideal customer service. I would recommend that everyone use Cookes for all your plumbing and septic needs. Fast fair and efficient. What more can you ask for? My choice for my home for life!

  • Review 175 (2015-01-16 - Rating: 5)

    Cookes response to our problem was professional, courteous and fast!! When James showed up he new everything he had to do, was resourceful when he didnt and got Daniel to help with the situation since it was a bigger project than expected.After all was done, I was well informed of everything they did and a lot more knowledgeable with respect to septic tanks!! I would recommend this company and these specialists in a heart beat!

  • Review 176 (2018-09-23 - Rating: 5)

    Justin came to look into an issue with our septic and was a tremendous help. He knew exactly were the tank was located and how to access the lids immediately. Once it was established how we would proceed to fix the immediate issue Frank came and together they pumped, cleaned everything, and proceeded to explain how the tanks work and what issues I should look at taking care of. Both Justin and Frank were not only courteous and honest, but knowledagle as well. They took the time to explain and show me everything visibly in need of repair which made is easier to make a good decision.Thank you!!!

  • Review 177 (2020-01-24 - Rating: 5)

    Ok so this review is a long time coming and well deserved by Michael. I have an investment property in Stuart that is on a septic tank. With frequent tenants coming and going there are always problems. Michael seems lucky enough to draw the straw when it come to my place and he has been a pleasure to work with each time. He keeps me informed along the way and goes above and the beyond to make sure I understand the process. I can’t recommend him enough for your septic services. Five stars all day. Nancy

  • Review 178 (2018-03-26 - Rating: 5)

    Fabulous Service!Of course it all happened on a Sunday morning. My toilets started to gurgle and next thing you know, there was septic water backing up everywhere, and I mean everywhere!. Frantic we called Cookes septic service. The woman who answered the phone was very kind. It was a busy day for the company so their service representative was not able to make it to our home till the end of the day. Right before the office was about to close, we were contacted by the call center reassuring us that someone would get to our home that night . Drew arrived sometime after 5 pm to our home. Despite a long days work, he arrived with a smile, was very professional, and went to work like a horse jetting out of a starting gate.It turns out our septic tank was full. Tony, his associate arrived shortly there after smile, and pumping equipment in hand. Our tank was quickly emptied. Drew was very through. he made sure the filter was clean, and even checked the outflow tract for obstructions. I am very appreciable that a bad situation was prevented from being a lot worse. Kudos to Drew and Tony!!!

  • Review 179 (2018-01-16 - Rating: 5)

    Great service!! and very professional!! and our guy Justin T. was so patient and understanding with my landlord. As she is very difficult to deal with and he was amazing with her. Thank you Justin and Cookes for the wonderful service.

  • Review 180 (2016-12-02 - Rating: 5)

    Excellent customer service! Guys got out here faster than expected and helped fixed my septic tank issues. Mike was exceptionally polite and professional. Flavio had the septic truck out at the house quickly and both Mike and Flavio had my issue solved within 30 mins. Had to have them back a couple of weeks later to have some other work done. Patrick showed up to lend a helping hand and his customer service was as great and professional as the Cooke plumbers. Thanks guys and keep up the great work.

  • Review 181 (2018-07-05 - Rating: 5)

    Everyone was very professional and courteous. I had scheduled an appointment for Thursday morning to have my septic tank pumped out. I first received a call from Marie Thursday morning asking was it ok for the technicians to show up. Ten minutes later Coleman & Tyler showed up. I explained the problem I was having and they went right to work. First I have never had a septic company take the time to put down a tarp on the ground to put their dirt on that they dug up. A short time later Coleman showed me some problems that I was having with my septic system and gave me options on what to do with it. Dave showed up a short time later to pump out the septic and again I have never had a septic company power wash the inside of my septic tank. Now a days a lot of companies are just in it to make money and dont care about their customers.Cookes Plumbing and Septic Service cares about their customers and taking care of their homes. From the secretary Mare to Crewman Coleman,Tyler and Dave I cant thank you enough for your outstanding customer service and addressing our issues to quickly.

  • Review 182 (2016-07-27 - Rating: 5)

    Mike57 was absolutely wonderful! He was very knowledgeable about septic systems. He was also a very friendly and personable. This is our first time owning a home with a septic system and he explained everything about the process very thoroughly. I would definitely recommended Cookes Plumbing & Septic Service and of course Mike M!

  • Review 183 (2019-01-27 - Rating: 5)

    Cant say enough to thank the guys who came to help. Andrew, Dan and Leon were so great. Their knowledge and expertise were so appreciated.Our septic emergency was traumatic but they took care of everything all on the same day. From the first call with Marie this was a great experience with a quality company.

  • Review 184 (2017-10-06 - Rating: 5)

    Called Cookes in the morning. Brian was at my home the same day at the specified time. He quickly assessed my problem and gave me an estimated cost instantly. A few hours later, Brian and Hector completed the work in a timely manner including clean up. Very professional.

  • Review 185 (2017-02-15 - Rating: 5)

    Ive used this company in the past and called them again today for my lift station that had issues. I called them this second time as they had taken care of me the first time and was 100% happy with the service. This time around again I am completely happy from the call I made to them through Sebastian completing his job.BTW... Sebastian is a younger guy that was professional and got the job done before dark !!

  • Review 186 (2020-11-12 - Rating: 5)

    Nick immediately put me at ease when he arrived and told me I had called the right company — he was right! He told me that he would explain everything to me and teach me about the system, which he promptly did. He made sure I understood what needed to be done, and got it done efficiently. Great experience.

  • Review 187 (2016-11-02 - Rating: 5)

    Michael and Hector came out to my house when I had a septic issue. Michael was very informative and talked me through the different ways to tackle the problem. Hector was prompt to my house as well and got to work immediately. Michael and hector were great and I will recommend Cookes to everyone! I am very happy with the job they did!

  • Review 188 (2019-06-29 - Rating: 5)

    Justin T and Frank P provided great service in resolving septic issues. both were very courteous and professional. Issues were explained and pointed out as work progressed. options were provided and thoroughly explained. Job was completed in a timely manner.Hope to see them again with continued service by Cookes

  • Review 189 (2017-06-18 - Rating: 5)

    Arrived on time as scheduled, preformed work in under an hour. Our tech Dan.T was very knowledgable and friendly. He took the time to answer all of our questions and offer great advice on maintaining our septic system. Would recommend Cookes Plumbing and Septic to anyone looking for quick reliable service at reasonable prices.

  • Review 190 (2018-02-11 - Rating: 5)

    Great experience with Cookes plumbing and septic service. I had Justin come out to inspect my septic system as I just moved into my home and have not had it looked at yet. He explained how septic systems work and provided me with useful knowledge on how to maintain it. Once he located the tank and opened it up he noticed that it needed to be pumped. He called to have the truck out and they showed up in 10 minutes. Claudio and Tony came out, pumped the tank and cleaned it out. They were very professional and prompt. I appreciate the thoroughness of Justin, Claudio, and Tony and will definitely use Cookes again for any of my septic needs.

  • Review 191 (2018-12-28 - Rating: 5)

    Cooke’s sent out Coleman to us same day we called. He was knowledgeable, courteous and able to diagnose our problem and offer a couple of solutions. We have used Cooke’s in the past and had good experience. We will continue to use them.

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