Sila Heating, Air Conditioning, Plumbing & Electrical

Photo of Sila Heating, Air Conditioning, Plumbing & Electrical

Located in Stoneham, Massachusetts

Address: 12 Oakland Ave #4, Stoneham, MA 02180, United States

Phone: +1 781-817-3555

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Drainage service
  • HVAC contractor
  • Furnace repair service
  • Furnace store
  • Hot water system supplier
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Roy was a pleasure to work with!Very approachable and professional. Not only did he fix my kitchen sink issues, but I also received great advice from Roy. Iā€™ll definitely be using Sila services again and I highly recommend Roy Valdez!

  • Review 2 (2024-12-31 - Rating: 5)

    We just had our boiler replaced. Jordan and his crew were FABULOUS! They arrived right on time (actually a few minutes before, but waited to ring our doorbell until the exact time of our appointment. Led by Jordan, three trucks pulled up with multiple technicians. They were all polite, respectful of our property, quiet, AND got a complicated job done in one day. We canā€™t praise them enough. Jordan is a born leader. All the crew were the best.

  • Review 3 (2024-10-15 - Rating: 5)

    Guy was amazing. He came out early, knew what the problem was right away and had to re-run a line for us because the other one was in the ceiling. He did so beautifully that you canā€™t even see it. He did it with no complaints and quickly and efficiently. He was nice to us, nice to our dog, and did a wonderful job. We felt so comfortable with him in our home. He was warm, kind, and fun. Thank you, Sila but especially, thank you Guy.

  • Review 4 (2024-12-24 - Rating: 5)

    Amazing customer service with scheduling a quick service call when my heating system stopped working. Got an appointment within 24 hours. Brian, the service technician, arrived on time, was kind and courteous, got the unit up and running, answered all my questions professionally and provided some guidance on follow up service. I would highly recommend Silva (and Brian, if possible).

  • Review 5 (2024-12-26 - Rating: 5)

    Had to call Sila when our heating system failed right after Christmas. Their scheduler answered quickly and arranged for Brian to come the same dayā€”thankfully! He was able to implement a temporary repair and restore heat to our place. He explained the source of the problem clearly and gave us a few options. Overall, our experience with Sila and Brian was great!

  • Review 6 (2024-08-02 - Rating: 5)

    Wanted to share my amazing experience with your technician Brian. He was professional and knowledgeable, giving lots of great options to fix an older A/C system and explained some longer term possibilities to consider, along with some safety considerations and maintenance for our older heating unit as well. He helped us come to a great decision on how to move forward and was able to get everything up and running in no time. Thanks a ton Brain!

  • Review 7 (2024-11-15 - Rating: 5)

    The entire experience with Brian, the technician who came out to diagnose our heating was TOP NOTCH! He was professional, sensible, polite, and honest! There was no way to fix our old system which we suspected and he offered us various options for a new system which helped us make an informed decision. We had many questions and appreciated Brian taking the time to explain everything. Sila has a mechanical engineer who takes into account energy efficiency and local regulations which was very comforting. We canā€™t say enough about the knowledge and professionalism from Brian.

  • Review 8 (2024-12-30 - Rating: 5)

    Tony from Sila came to do an annual heating tune-up. He was efficient, quick, and knowledgeable. He caught a discrepancy on the appointment setup (number of units to be serviced was incorrect due to carry-over from a previous address) and made sure we were only charged the right amount. Iā€™ll be asking for him specifically next time.

  • Review 9 (2024-12-27 - Rating: 5)

    Technician Rob was fantastic. He is an excellent representative of the company, evidenced by his integrity, work ethic, and follow-through. I was impressed by him, and the experience overall. Thank you to Rob and the entire team for getting me back up and running!

  • Review 10 (2025-01-07 - Rating: 5)

    Brian and Ralph were really great. Took their time, double checked our heating system and stayed to ensure there were no further issues. They were also very communicative which is much appreciated!

  • Review 11 (2024-12-22 - Rating: 5)

    Iā€™ve always had great experiences with Sila. Our technician, Tony, arrived at our house shortly after we placed an emergency service request. He was a pleasure to work with and quickly resolved our issue. We had no heat, and it was below freezing outside, so his prompt and professional service made all the difference. Highly recommend!

  • Review 12 (2024-11-21 - Rating: 5)

    Roy was extremely easy to work with as he took the time to explain what he was doing. He was thorough, careful, and mindful with each task. He cleaned up after the job was completed which is greatly appreciated. He left information behind if further questions arise which isnā€™t always the case. I recommend Sila, but would highly recommend Roy if you can ask for him to be assigned to your plumbing job.

  • Review 13 (2024-12-30 - Rating: 5)

    Guy was here and fixed my furnace quickly. He also took the time to review my existing system to ensure everything was working properly and safely. As a bonus he also reviewed replacing my current system with a great quote.

  • Review 14 (2025-01-06 - Rating: 5)

    Tony was fantastic! He was extremely knowledgeable, respectful, and above all incredibly confident in what he does. Iā€™m very fortunate to work with him. He drew things out for me, explained everything and much more. He went above and beyond.

  • Review 15 (2024-12-23 - Rating: 5)

    Brian MacFarland was a knowledgeable specialist, he came out and fixed our very old furnace in just a few minutes. Got the heat back on in no time on a very cold day. He also shared some tips with us to give us peace of mind. Thank you!

  • Review 16 (2024-12-07 - Rating: 5)

    Eric Hardy was our technician. He was very thorough, friendly, respectful, and knowledgeable. We have a problem with our mini splits blowing cold air after they have been heating the room for a while. Currently Ericā€™s advice is to shut the mini split off and turn it back on after a few minutes - this will turn off the fan - and when the fan resumes, after the defrost cycle is completed, we should feel warm air. Eric was most helpful in figuring out the issue and explaining why this happens and how to remedy the problem.Meanwhile Eric said he would look into whether there is a setting on the outside condenser that will automatically turn off the fan so we do not experience cold air during the defrost cycle.I highly recommend Eric!

  • Review 17 (2024-12-04 - Rating: 5)

    Brian was fantastic. Very experienced and knowledgeable. He updated me on his arrival time. He explained the issue in a way that was easy to understand. He fixed the issue in an efficient manner. An outstanding service experience. Will definitely use Sila again.

  • Review 18 (2025-01-03 - Rating: 5)

    My mini split heater stopped working in the middle of a bitterly cold week this winter, so I reached out to SILA who were able to send their technician Brian over within a few days. Brian quickly assessed and repaired the issue within 30 minutes! Grateful to have the heat back on and I appreciate the honesty and efficiency of working with SILA!

  • Review 19 (2024-10-03 - Rating: 5)

    James and Kenny from Sila did an outstanding job on several electrical projects in our condo today. They were professional, efficient, and detail-oriented throughout the process. They took the time to explain the steps involved, ensuring we understood the work being done, and their attention to safety and precision was impressive. Both were respectful of our space, leaving everything clean and tidy after completing the projects. Were extremely satisfied with their high-quality work and would highly recommend them for any electrical needs!

  • Review 20 (2024-07-25 - Rating: 5)

    These guys started the job early morning and was done by 2:00pm. The job was removal of existing heating unit and install new furnace and central air. Highly recommend Sila for anyone.

  • Review 21 (2024-12-27 - Rating: 5)

    Eric from Sila did a great job servicing our heating systems. He was on time, friendly and clean with his work. Thank you very much, we will be booking service again in the future!

  • Review 22 (2024-12-11 - Rating: 5)

    We are very pleased with the service we received today! Roy was very professional and thorough. We appreciated his courteous manner in explaining our plumbing issue and what was involved in repairing it. We will not hesitate to call Sila again for our plumbing needs.

  • Review 23 (2024-06-07 - Rating: 5)

    Early Tuesday morning, my hot water tank burst. We couldnt find a plumber to install a tankless water heater. I accidentally found SILA on the web and called. I must say my stress was relieved almost instantly. The gentleman I spoke to on the phone was very polite, kind, and respectful. In addition to reassuring me, he promised to take care of my issue. I was skeptical, but as soon as I hung up the phone, they called to notify us that someone was on their way and would be there in 30 minutes. David was on time, he came and assessed the situation, drained the water tank, and promised to be back the next day at 07:30 AM. The next day, their foreman (David) came along with another David and Connor. Within hours, our new tankless water heater was installed and working effectively and efficiently. They were very professional. I will use and recommend SILA in the future. Thank you, SILA. Looking forward to working with you on more projects in the future.

  • Review 24 (2024-11-04 - Rating: 5)

    We had Sila come out to service our furnace. The technician who came (Tony) was professional, knowledgeable, and respectful of my time and space. He arrived on time, thoroughly inspected my furnace, and took the time to explain what they were doing and why it was necessary. He was friendly and clearly experienced and I highly recommend Sila to anyone needing reliable furnace maintenance!

  • Review 25 (2024-11-13 - Rating: 5)

    Our boiler went down on Sunday morning, and we lost heat and hot water. Every interaction we had with Sila at every level from scheduling to service was professional, courteous and friendly. The technician, Tony, was just outstanding. He came by later that day for a diagnostic visit, ordered the necessary part, and returned to install it flawlessly after the part came in a couple of days later. Our heat up was and running within a reasonable amount of time, and the pricing was both transparent and fair. Sila is our new go-to for all future HVAC needs. Many thanks!!

  • Review 26 (2024-12-08 - Rating: 4)

    Brian came to fix our heat on a December Sunday. Quick diagnosis and repair. Courteous service!We had called the service number Saturday night and left a message on voice mail. They did not call back . When we called again Sunday morning the office didnt explain why there had been no call back. But they did schedule Brian immediately and all became well.

  • Review 27 (2024-12-05 - Rating: 5)

    Excellent company to deal with! Excels at customer serviceā€¦from my first phone call to report problem to the plumber (Adam) who fixed problem. He was extremely personable and explained everythingā€¦cleaned up after the work and made sure I was satisfied.Would use them again with no hesitation.

  • Review 28 (2024-12-03 - Rating: 5)

    Roy was excellent! Very professional, extremely careful at keeping our home clean while he worked, explained everything to us clearly, stayed late to get it all done. You could tell that he had a real passion for what he does and it showed in his work.

  • Review 29 (2024-11-05 - Rating: 5)

    Appreciate Sila sending Kimber out so quickly. He was thorough in examining the bathroom fixtures for leaks and explaining how the leaks originated and possible solutions. I have every confidence in his explanation and diagnostics. He actually fitted me in 2 days earlier than the original appointment. Really appreciated their professionalism.

  • Review 30 (2025-01-08 - Rating: 5)

    Tony was great. He arrived earlier than I expected and got right to diagnosing my gas boiler problem. He was very thorough and knowledgeable

  • Review 31 (2024-03-29 - Rating: 5)

    Roy did an amazing job. He was very nice with me taking his time explaining me all my questions about the job he did. He is a very nice and kind man and it was a pleasure meeting him. You guys are lucky to have him as your employee.

  • Review 32 (2024-09-05 - Rating: 5)

    Brian came and fixed our heat and replaced some old thermostats for us. He was very professional and kind. He had a hunch on the heat issue before he even ran the diagnostics and sure enough he knew exactly what needed to be fixed. He had all the parts needed in his truck and had our issue resolved within an hour. He switched out and programmed our new thermostats and gave me a demo on how to operate them. We had another company here prior to Brian, and they stayed for hours trying to figure out the issue then wanted to charge me far more for a part they werenā€™t even sure we needed. I highly recommend Sila, and Brian. He got our house all set up just in time for cooler weather and we are confident in his work.

  • Review 33 (2025-01-02 - Rating: 5)

    Roy and Matt were some of the most honest tradesman Iā€™ve worked with and hope that they are assigned to any future job issue that occurs at my property. What a refreshing experience!!!

  • Review 34 (2024-12-17 - Rating: 5)

    Tony came by and did an annual inspection of two heating systems Sila installed for me last year. He was friendly, courteous, and showed me how to do additional quarterly maintenance myself on my new systems. Overall an easy company to work with.

  • Review 35 (2024-12-23 - Rating: 5)

    Tony Rios was here at the beginning of the scheduled time. Knew what he was doing and took effective corrective action. Made sure that I knew what was up and cycled the heating system a couple of times to make that there would not be a glitch after he left. Better would been not to have a problem but having had one the response couldnā€™t have been better.

  • Review 36 (2024-08-14 - Rating: 5)

    Best fastest service. I am a recent Sila customer for servicing my furnace and today came home from vacation and my water heater had gone out. I called at 7:00, they were here by 8:30 and are replacing it today. Brian was super nice, helpful and explained my options very clearly, helping me make an informed decision. Thank you Brian! Matt did the install and was quick, nice and helpful. I already was a customer but am now a customer for life. Highly recommend!

  • Review 37 (2024-11-17 - Rating: 5)

    Tony Rios was amazing professional and proficient. Went way and beyond. Answered our question. Very patient and knowledgeable. Heā€™s an excellent worker and this company found a real dedicating person for this job. I give 10 stars rating if I could.

  • Review 38 (2024-08-09 - Rating: 5)

    I recently had the pleasure of working with Mike S , and I am thoroughly impressed with the service he provided. From the very beginning, Mike was excellent and his expertise. His attention to detail, timely responses, and willingness to go the extra mile made the entire experience seamless and enjoyable. Mikes dedication and excellent communication skills truly set him apart. I highly recommend his services to anyone looking for top-notch assistance

  • Review 39 (2024-11-18 - Rating: 5)

    Brian from Sila was great! This is our first year with a heat pump Sila installed and I actually had a problem with a broken thermostat for the backup heat (not for the heat pump) that he was able to replace. He adjusted the vents on that floor to limit the heat up there and put my mind at ease that everything was working like it was supposed to work.

  • Review 40 (2024-10-06 - Rating: 5)

    Tony did a great job cleaning out our two Mitsubishi ductless units. The blow wheels were encrusted with mold, we had no idea how bad it was! Even though there was some miscommunication with the Sila scheduling crew that resulted in a delayed arrival, we are really happy with the thorough and friendly service we received. Thank you!

  • Review 41 (2025-01-08 - Rating: 5)

    Tony Rios was an excellent technician. He explained everything he did and made several suggestions of which I will seriously consider. Need to build up my budget first.

  • Review 42 (2024-10-29 - Rating: 5)

    Roy just installed my hot water tank. What a great employee you have. Clean neat and know his stuff

  • Review 43 (2024-12-24 - Rating: 5)

    Brian was wonderful and came quickly on Christmas Eve which was such a help when our heater wasnā€™t working on a cold day! Diagnosed problem quickly and was very kind and professional. Highly recommend!

  • Review 44 (2024-03-19 - Rating: 5)

    After we bought our home last year, we have installed new AC, heating system and water heater from Sila. Sila may not be the company offering you the cheapest price but I can guarantee that they are the most trustworthy company in the greater Boston area. In other words, when your AC stops working in the middle of summer, Sila will be the only company who answers to your call and be there for you. Also I really want to say thank you to Brian, who took care of all things in our house - from AC to water heater. Hes very hardworking, friendly and most importantly - responsive! He always explains the pros and cons of each option with great details, helping us to choose the most efficient option.

  • Review 45 (2024-11-01 - Rating: 5)

    (Plumbing services) Roy was the best. He was professional and got the job done quickly and to my satisfaction. Iā€™ll definitely be asking for him again to install a new bathroom sink! Thank you, Roy!!!

  • Review 46 (2024-09-20 - Rating: 5)

    Great service. I had the $89 ac and heating time up. Brian was excellent - gave very thoughtful and measured advice. I had lots of non-heating questions and he kindly answered them. He was courteous, knowledgeable and professional.

  • Review 47 (2024-12-19 - Rating: 5)

    2 years ago our furnace broke a few days before Christmas, it was terribleI goggled heating services and Sila came up, one call one consultation new furnace the next dayWe are so in love with our Carrier furnace and Sila installation , service and they guided us to apply to Mass Save rebate.When I call for to schedule yearly checkup or a simple question I always get an answer.Thank you SilaI strongly recommend Sila they are so professional great experience look no further Call Sila heating services šŸ˜ŠThe Lopez Family

  • Review 48 (2024-11-20 - Rating: 5)

    Capable and responsive and professional and decisive. It was a basement drainpipe emergency and got worse The more it was investigated, so I have no information on pricing or comparisons or competition, and it turned out extremely expensive.But Sila was johnny on the spot and immensely hardworking And sustained.+++Responding to their response about pricing. I may have been inartful or misleading: I have no idea what the total would be if I had had my good local plumber assemble assistants, fully diagnose, get cleanout colleagues, get the jackhammer equipment, and on and on. Then add the amount of time to do all that, while blockage + break emergency was ongoing and plumbing usage curtailed.So I was more registering the jolt of a sudden $37k emergency than anything else. Certainly Sila was competent and fast and informed, and thats worth about anything within reason.

  • Review 49 (2024-08-01 - Rating: 5)

    Alex is the best, he was super helpful in fixing the issue with my AC and also helped me understand how to prevent issues in the future. His attitude was awesome and he made sure to clean out the filters in the compressor and did an awesome job. Itā€™s so important to recognize great service and he really went above and beyond. Thank you Alex!!

  • Review 50 (2024-11-11 - Rating: 5)

    Brian was an excellent technician! Came on time very polite. He was very thorough in the maintenance of our boiler. He was able to explain everything that he did

  • Review 51 (2024-10-10 - Rating: 5)

    Brian M came out to look at my boiler that was leaking gas. He was very polite, helpful, and knowledgeable, showing me the problem areas with my 40yr old boiler, explaining what the problems were and troubleshooting the potential causes. He talked me through replacement options, and looked up pictures of exhaust piping so I would know what the different exhaust options would look like on the outside of my house. Boilers are not cheap but I feel confident Iā€™m making an informed decision thanks to Brian.

  • Review 52 (2024-11-10 - Rating: 5)

    Tony was great! He took the time to explain each of my systems to me and completed the maintenance work efficiently. Highly recommend Sila and will use them again.

  • Review 53 (2024-11-08 - Rating: 5)

    Update: Sila got me on the schedule and Kimber and Adam helped diagnose the issues and got us situated. Thank you!Original review: Been a happy Sila customer for several years, but very disappointed this time.We scheduled an appointment for plumbing service online on Sunday for a Tuesday slot. They called me back on Monday, but by the time I was able to call back, they told me the earliest they could do was Wednesday with a window of ā€œbetween 8am and 5pmā€. Ok sure, fair enough.Wednesday rolls around, and time flies by. At 3:30pm, they call me to tell me thereā€™s a delay and canā€™t come by until Friday. So disappointed. Our bathtub is clogged and we have been shower refugees at a friendā€™s house for 3 days at this point.I know there are worse problems to be in, but the lack of commitment by Sila is making me look elsewhere, especially since they have been very timely and professional in the past.

  • Review 54 (2024-10-21 - Rating: 5)

    Sila put in my new AC last year and I couldnt be happier with the quality and service. They are easy to schedule with, they always come when they say they will, and they take on even tough jobsā€”like installing AC in a tight space in my old house. Rob just completed my free annual AC servicing ( included with the installation package), and in addition to doing a thorough servicing of my Sila system , he also looked over another (non-sila) appliance that another company had told me would require (their) annual servicing. Instead of taking my money, Rob kindly explained how the appliance worked, and why annual servicing was unnecessary. He didnā€™t charge me a dime. Thatā€™s integrity! Sila is pricey, but I always appreciate the quality, integrity, and reliability of their work.

  • Review 55 (2024-09-27 - Rating: 5)

    Sila always delivers and knows their trade well! My tech Brian always shows up when expected, knows my system, and completes the work in a timely fashion. He is professional, courteous and honest. I appreciate all the hard work and expertise Brian puts in every time he comes to service my Lennox unit. Great job Brian and Sila!

  • Review 56 (2024-10-25 - Rating: 5)

    Alexander and Nick came out to service my almost 20 year old boiler and were awesome. Both incredibly knowledgable, polite, and helpful professionals who helped me understand the maintenance routine and how best to plan for the future of my heating system. If every contractor I worked with was like these two, life would be easy!

  • Review 57 (2024-11-10 - Rating: 5)

    When our 16-year old heating unit stopped working on a cold, November, Sunday morning, Tony from Sila showed up within a couple hours. He quickly assessed the issue and offered clear solutions. He patiently explained a variety of our options and helped us find a replacement unit that will be more efficient than our old one and that will be installed tomorrow. Thank you Tony!

  • Review 58 (2024-08-09 - Rating: 5)

    I recently had Mike S handle some work in my home, and I couldnā€™t be more satisfied with his service. Mike demonstrated exceptional skill and efficiency, tackling the issues promptly and with great expertise. His attention to detail and commitment were evident throughout the job. Not only did he complete the work quickly, but he also ensured everything was done to the highest standard.

  • Review 59 (2024-09-16 - Rating: 5)

    Alex was fantastic. He was very thorough, efficient, and thoughtful. I was able to get a same-day appointment and was grateful that I had the technician that I did. Alex was easy to talk to, very polite, and helped answer any questions I had. Ill definitely use Sila again!

  • Review 60 (2024-12-01 - Rating: 5)

    Today Tony came to see why the furnace was making such loud sounds when it turned on.He was patient and carefully checked everything, found the cause, and fixed it.He was great to work with. I highly recommend him

  • Review 61 (2024-10-08 - Rating: 5)

    Roy was fantastic. I was home with a sick baby and we had a leak coming from our ceiling. Roy was patient, thoughtful, and very helpful in explaining everything that was going on and what we had to do to fix it. Plus he was nice to my kid and that was great.

  • Review 62 (2024-12-05 - Rating: 5)

    Had the annual furnace maintenance. Matt D. Was great! he explained what he was doing and finding. Our furnace is almost 20 years old so weā€™ll continue with the annual maintenance until at some point it needs replacement!

  • Review 63 (2024-11-13 - Rating: 5)

    Knowledgeable and experienced plumbing and drain specialist, Kimber was able to get the job done on his first visit. He also has practical tips so I would definitely call on him again for similar problems.

  • Review 64 (2024-12-17 - Rating: 5)

    Robert from Sila came to my home and was pleasant and courteous from the moment he arrived. He performed the necessary diagnostics on my hvac system and walked me through the options that were available to me to remedy the issue. Rob was professional and knowledgeable and did an excellent job. I would definitely recommend Sila and Rob.12/17/2024Guy from Sila came and performed a diagnostic on my heat pump. He was able to diagnose the problem and provide a very cost effective solution. Extremely grateful for his time, professionalism and guidance.

  • Review 65 (2024-07-11 - Rating: 5)

    Nothing like your AC going out during a heatwave. I called so many companies and Sila was responsive and were able to come out the next day. Brian the tech that worked on my unit was amazing. He was personable and upfront about the issue and the resolution. Highly recommend using them. Especially of Brian is working on it!

  • Review 66 (2024-11-03 - Rating: 5)

    Tony from Sila was awesome! He was thorough, clean and nice! He checked my boiler from top to bottom. I couldnā€™t have asked for a better experience.

  • Review 67 (2024-09-27 - Rating: 5)

    Called Sila for my first routine inspection of a gas boiler. Alex and Norman did a great job, walking me through what they did and answered all of my questions. Price was reasonable and as expected, no surprises.

  • Review 68 (2024-09-25 - Rating: 5)

    Alexander came to do maintenance to boiler he found a lot of issues we need to be fix to get boiled work properly we did not about it. Thanks to Alexander in Sila company. He was very detailed and explain very well very good customer service and also very knowledgeable and very good thanks again . Work was nice clean excellent job Alexander thanks. I recommended the company and tecnician

  • Review 69 (2024-10-15 - Rating: 5)

    Tony from Sila was professional and courteous in his inspection of our home heating system. Gave us items to keep an eye on, but did not push us towards unneeded repairs or replacement services. Recommended.

  • Review 70 (2024-10-07 - Rating: 5)

    Sila is dependable and very thorough. We contracted them immediately upon moving into our home. Theyā€™re very accommodating and always put our minds at ease.Tony came today to inspect our furnace. Like everyone at Sila, professional and detailed. Given the white glove treatment. Thank you!

  • Review 71 (2024-10-11 - Rating: 5)

    The guys at Sila were great. Although I did not meet all of the guys the ones I dealt with were very knowledgeable and professional. They did excellent work putting in a whole house hvac system. They tarped the floors and cleaned up after themselves nicely.

  • Review 72 (2024-10-22 - Rating: 5)

    Tony was great! Super friendly, knowledgeable, and even shared some information that will be helpful for considering our next heating system upgrade. Would be happy to with him again.

  • Review 73 (2024-08-20 - Rating: 5)

    My AC system stopped working and I called Sila and they were extremely responsive and sent someone next day. Brian came out first thing in the morning, hes extremely experienced and got right to work and quickly diagnosed the issue. He was patient with me and explained all the options to resolve the issue. I would recommend Brian to anyone, he was very sincere.

  • Review 74 (2024-08-16 - Rating: 5)

    Brian was excellent! He took the time to throughly explain what some of the potential issues might be while he was running diagnostics and asked great questions to get a sense of what issues we had noticed over time with our system. He was also very friendly and once he had identified our problem, we felt comfortable asking follow up questions and for more explanations to make sure we can make an informed decision about next steps!

  • Review 75 (2024-07-22 - Rating: 5)

    Alex was fantastic for our annual central AC maintenance. Checked everything thoroughly, added refrigerant as necessary, and gave explanations for everything he did. He gave great advice on what to look for going forward. Truly professional and a real nice guy. A credit to and wonderful ambassador for SILA.

  • Review 76 (2023-09-27 - Rating: 5)

    I am SOOO impressed by this company, NGL. Had to search for a company that knew how to put a central air system (high velocity) into an older home (1980s). Was not interested in the easy but ugly in/out ductless mini-split system. Sila took care of everything- this was obviously NOT their first rodeo. Project manager, Graham (sales), foreman Josh, working team- shoutout MARK!- everyone knew what to do and how to do it. I never even saw them take a break or sit down. Problems addressed immediately and thoughtfully. Highest recommendation. Oh- and cleanup? Vacuumed, picked up, walk-throughs, 10/10.

  • Review 77 (2024-12-19 - Rating: 5)

    Excellent quality & professional service, with precise execution. From the electrical engineer who consulted us to the foreperson and crew on site, everyone was courteous, expedient, and extremely knowledgeable. We replaced an overcharged 100A panel with 150A with load shedding system and EV management program, saving us considerable expenses over unnecessarily sizing up to 200A as was proposed by other contractors. The coordination between electrical, hvac work, energy saving upgrades is stellar. Money well spent. Follow-up service, exceptional.

  • Review 78 (2024-11-03 - Rating: 5)

    We called Sila for a leak at the base of our toilet. Adam came out within 24 hours, diagnosed the problem, and fixed it quickly and skillfully. Would definitely call again for any future plumbing issues! Thanks, Adam!

  • Review 79 (2024-08-06 - Rating: 5)

    Mark and his team were amazing. They showed up right on time early Sunday morning, worked hard all day, and then did a great job explaining next steps in Silas process. Highly recommend.Quick update. We had a question about noise from the compressor and Sila fixed it the next day. Great follow up.

  • Review 80 (2024-11-10 - Rating: 5)

    Tony from Sila came out on a Sunday to perform maintenance and tune up for our furnace. He was great. Very friendly and got the job done quickly. Thank you Sila.

  • Review 81 (2024-12-19 - Rating: 5)

    Brian was our technician and arrived on time. He was extremely professional and knowledgeable. He diagnosed the issue immediately and we are thankful for his expertise!

  • Review 82 (2024-09-18 - Rating: 5)

    We have used Sila for our A/C and heating repairs for almost 10 years. They hire the nicest peopleā€”every technician has been professional, capable, respectful and has figured out whatever heating/cooling issue they are faced with. Today Brian came, won over my yappy dog, quickly diagnosed and then fixed our a/c and was genuinely kind. I would recommend Sila!

  • Review 83 (2024-12-23 - Rating: 5)

    Sila came out and handled my house issues with ease and kept me well informed. Their plumber Adam Moore was extremely professional and handle everything amazingly.

  • Review 84 (2024-09-30 - Rating: 5)

    Have used Sila for several years since our gas furnace, water heater and mini-split heat pumps were installed. They are a top notch professional company. Their service techs are professional and competent, and they always show up within the window of time requested. Pricing was very competitive for the install job we had them do. Would highly recommend them for homeowners with HVAC needs.

  • Review 85 (2024-12-24 - Rating: 5)

    Brian was great! Knowledgeable, professional, quick, efficient, and came on the day before Christmas. Would happily use his services and Sila again

  • Review 86 (2024-10-29 - Rating: 5)

    Sila never disappoints! Alex performed the yearly maintenance on my furnace today with great care. He was very knowledgeable and gave me some tips to improve the circulation of heat on my first floor , which he did not have to do - much appreciated Alex!!!

  • Review 87 (2024-09-11 - Rating: 5)

    Serviced my HVAC today. Ryan was great. Honest, efficient, respectful of our home. Had a new system installed at a rental property by Accu-Temp $16,000 couple years ago so called them first. They insisted I had to sign an expensive maintenance contract for twice a year. Glad I didnt get sucked in and called Sila first.

  • Review 88 (2024-10-10 - Rating: 5)

    Guy came and did a great job with the maintenance of our heating systems. He was friendly and professional... Im very happy with his detailed annual check of our furnaces.

  • Review 89 (2024-12-10 - Rating: 5)

    Brian helped out with a room that had lost heat. He quickly diagnosed the problem, gave me my options, and fixed it. He did not try to upsell me on anything we didnā€™t need. He was courteous, timely, and in and out in a couple hours

  • Review 90 (2024-12-20 - Rating: 5)

    Top ratings given to our technician today. Pleasant, efficient and willing to answer all questions. I would be willing to wait for an appointment with the same representative next time should the need occur.Don Mitchell29 Marion St Medford

  • Review 91 (2024-12-05 - Rating: 5)

    Guy (Gaetano) was very helpful and thorough in carrying out an annual steam boiler tuneup, for an older boiler. He took photos for documentation, and provided helpful advice/explanations on regular maintenance of the boiler. Thanks, Guy and Sila!

  • Review 92 (2024-10-14 - Rating: 5)

    Our carrier infinity system would not heat and Brian diagnosed the problem within a few minutes and had it fixed in less than 30 minutes. Brian was on time, was happy to answer my questions, and very friendly. Highly recommend Sila services and particularly Brian.

  • Review 93 (2024-11-19 - Rating: 5)

    Tony was very professional and arrived within the time frame given. Performed the boiler tune up and provided his recommendations without being pushy of a sale. I recommend Silaā€™s and their technicians for all hvac boiler needs.

  • Review 94 (2024-12-12 - Rating: 5)

    Roy replaced a couple of shutoff valves and an outside faucet. He did a great job and explained things thoroughly. I especially appreciated his attention to detail.

  • Review 95 (2024-12-17 - Rating: 5)

    Brian was great! He helped explain what was going on with our boiler, carefully explained our options, and answered all our questions. Great experience, and would recommend!

  • Review 96 (2024-09-19 - Rating: 5)

    Eric was a pleasureā€¦ Competent, kind, a gentleman and all-around delightful to have in my homeā€¦ And he really knows whatalways going to request Ericā€¦ Everybody should!Update - BRIAN IS A GENIUS AND A GENTLEMANā€¦ his skill is advanced and intuitiveā€¦ He knew exactly what was going on with my heating system and was so honest about what we needed and what we did not needā€¦ I now feel like Iā€™m not worried if our heating system should failā€¦ We have Brian!

  • Review 97 (2024-07-25 - Rating: 5)

    Great experience with Alex from Sila today. He was on time, super efficient, and shared a lot of wisdom about AC units with me. We asked him to come out and service our units. Thankfully he says our units should be good for another 2-3 years but they wonā€™t last as long as some units because theyā€™re not level and I donā€™t keep the weeds away enough.Weā€™ve had our units serviced before but Alex was the first technician to point out that our units could stand to be leveled out.Iā€™ll be asking for Alex next year for servicing the unit and I hope heā€™s still there in 2-3 when we look to replace our units.

  • Review 98 (2024-09-24 - Rating: 5)

    Used Sila for repairs to old furnace. Technician was familiar with the burner and quickly made repairs, then conducted tests on multiple parameters and made adjustments for peak efficiency.Recent new, high-efficiency, furnace installation was made quickly and professionally. Crew was in and out in nine hours, including the removal of our old dinosaur of a furnace. Would highly recommend Sila for all heating service and installations.

  • Review 99 (2024-10-29 - Rating: 5)

    Tony arrived on time this morning and did a very thorough job. This was the first visit to our house and he checked the furnaces, the air conditioning units, the humidifier, and the five Ecobee thermostats. Before he left, I signed up for an annual service agreement.

  • Review 100 (2024-11-04 - Rating: 5)

    Kimber was fantastic. We had a fecal odor coming from our vents . He walked in and i found the problem right away.. Great service and he was very knowledgeable!.

  • Review 101 (2024-10-30 - Rating: 5)

    Brian was highly experienced and was able to diagnose the problem within a few minutes of inspection. He gave me a couple options to resolve the issue and provided a quote for each option. I would use Sila for any future HVAC work.

  • Review 102 (2024-12-06 - Rating: 5)

    Sila never fails me when I have things to be done.I have two accounts with them for two properties and always deliver with professionalism.I hired them to install two gas boilers recently and they are always on time for service.

  • Review 103 (2025-01-02 - Rating: 5)

    Tim was awesome! He checked throughout the system and ensured it was clean, fix and diagnosis the issues right away, fixed in time manner!

  • Review 104 (2024-11-11 - Rating: 4)

    Quick on diagnostic quick on repair but Silas please help on the pricing $1045 is a lot for a gas control valve change I understand itā€™s business but Iā€™m sure that part is no more then $200 the rest is labor which did not take an hour to fix but Brian is a good Tech Good guy thanks

  • Review 105 (2025-01-02 - Rating: 5)

    Great experience so far, we love having someone look at the system each year. Brian was prompt and professional. Thank you!

  • Review 106 (2024-08-11 - Rating: 5)

    The relationship started out rocky but the tech that was sent to replace my water heater (Roy) made up for that. Guy was polite, professional and knew his stuff! With him as the face of the company I will continue to reach out to them for servicing needs. Ask for Roy! You wonā€™t be disappointed!!

  • Review 107 (2024-08-10 - Rating: 5)

    I was impressed with the work done by the SILA electrical team. We had some issues with communication, but overall Im very happy with the work they did, and how quickly they were available. They had to cut our power all day (which they had not told me - I should have realized but I hadnt thought about it), and my husband works from home, so they brought in a generator and set it up so he could continue to work and I would have WiFi. They put in 4 breakers for two new AC systems and replaced our old electrical panel. They did a good job cleaning up and were pleasant to deal with.Highly recommend!

  • Review 108 (2024-08-15 - Rating: 5)

    Amazing experience with Sila recently. These guys are in a class of their own.During the heat wave in July we noticed that our central HVAC system at our home in Winchester wasnt cooling properly, so I called Sila based solely on the great reviews I saw online. Sila sent out a terrific tech named Guy who inspected the system and informed us that it was 30 years old, impossible to service or repair, and needed to be replaced.Within days Sila came out again and installed a brand new system. David C., James Santos, and Michael Schoonmaker did an amazing installation job, and the new system has been working great.Finally, we had Sila come out once again a few days ago to do a routine service on our separate A/C split unit. Brian and Tony came out and did a terrific job.Ive dealt with other HVAC companies over the years but none like Sila. This company clearly embodies a culture of excellence. Call them first.

  • Review 109 (2024-06-27 - Rating: 5)

    Mike S. did such a wonderful job! He was professional, efficient, and knowledgeable throughout the entire process. The installation was completed on time, with great attention to detail. Mikes friendly demeanor and willingness to answer all my questions made the experience even better. I highly recommend him!

  • Review 110 (2024-10-07 - Rating: 5)

    Tony was very nice, efficient and informative. He took time to explain various service and membership options as well as gave maintenance recommendations on my existing heating system . Highly recommend this company and will be signing on for their yearly membership service plan .

  • Review 111 (2024-09-25 - Rating: 4)

    SILA is very knowledgeable and efficient, though obviously not the lowest cost. I had a technician named Tony come and do a thorough tune up of two furnaces. He was very professional and time efficient.

  • Review 112 (2024-12-22 - Rating: 5)

    Guy was great! Came to our place an hour after us calling and quickly diagnosed and fixed our issue. We will be loyal customers.

  • Review 113 (2024-12-16 - Rating: 5)

    Joshua did Excellent work! He was very efficient and did the job speedily. Thank you again for coming out. We appreciate everything.

  • Review 114 (2024-10-07 - Rating: 5)

    But Im with your service person Bryan right now. I just wanna let you know he did a phenomenal job excellent job. Thank you? Did I do all right?You did not find now.Its got to be scroll

  • Review 115 (2024-10-16 - Rating: 5)

    Brian was great! He diagnosed the problem and gave us 2 choices on how to proceed. We got our issue fixed the same day! I highly recommend

  • Review 116 (2024-09-04 - Rating: 5)

    Brian did a great job as always getting my oil burner ready for the upcoming winter.Heā€™s very thorough and professional.I always request him each year.

  • Review 117 (2024-09-17 - Rating: 5)

    Alex and Francesco are the best technicians from Sila heating and cooling services. They are very knowledgeable and friendly, and have both heat and AC systems tuning work done for me today. Great work, thank you!

  • Review 118 (2024-12-27 - Rating: 5)

    Brian was on-time, very professional and helpful in discussing next steps and providing good information should the problem come back. Very happy with the visit from Sila

  • Review 119 (2024-11-07 - Rating: 5)

    Adam came out to repair our hot water heater. Super friendly and helped talk us through what went wrong and gave us our options. Would definitely work with them again.

  • Review 120 (2024-10-11 - Rating: 5)

    Have used Sila multiple times for plumbing HVAC work. Just had Kimber assist with my kitchen sink and he was very professional and tidy. Theyve all been great professionals.

  • Review 121 (2024-09-13 - Rating: 5)

    Kimber has been to my house twice this week. He was very knowledgeable and explained everything in terms that I could understand. He also gave me some helpful maintenance suggestions. I would recommend Sila. They provide great service. Thank you Kimber!

  • Review 122 (2024-08-10 - Rating: 5)

    Sila installed two new Carrier furnaces and condensers back in June and weā€™ve been experiencing intermittent issues with one of the zones. Alex M. arrived on time and was able to diagnose that the common wire was loose and causing the system to short cycle and not communicate correctly. The condenser would shut off prematurely or not engage the compressor clutch at all when the thermostat called for cooling. He was knowledgeable and took the time to explain the situation. He also replaced a couple of blown fuses and installed new Ecobee thermostats as we had Nests which are not ideal to use with Carrier. Highly recommended!

  • Review 123 (2024-08-14 - Rating: 5)

    Mike S. came out and did an excellent job on my house. Services were done thoroughly and timely. I would definitely use this company again and recommend you use them for all of your household needs!

  • Review 124 (2024-09-25 - Rating: 5)

    Alex and Norman figured out what was wrong with our furnace! They took the time to explain everything to me. Their diagnostic work was phenomenal and I hope to work with them again in the future. Thank you Alex and Norman!

  • Review 125 (2024-08-26 - Rating: 5)

    Brian was on time and did fantastic job. Very pleasant gave me options to decide how to repair. Will definitely request Brian again if ever we need plumbing repairs again.

  • Review 126 (2024-08-12 - Rating: 5)

    Brian and Tony came and did a thorough look at our ages HVAC system and made recommendations on the best way to solve the issue. They were very professional and helpful in diagnosing our issues and we hope to be able to have the recommended work done soon.

  • Review 127 (2024-08-10 - Rating: 5)

    I was having a few problems with my ac unit and plumbing system. Mike S came right over and did a wonderful job with all of the repairs. Quick, Reliable, and very professional. 5 stars for me.

  • Review 128 (2024-08-15 - Rating: 5)

    This was some of the best service i could have asked for! Mike S showed up last week and was very helpful explaining what was wrong and telling me what needed to be done in the most polite manner. He then went out on his own to get the parts and came back within the hour to finish the job. Really liked the way it turned out! Thank you guys!

  • Review 129 (2024-08-29 - Rating: 5)

    Field Tech David Gaunt, from Sila, Stoneham, arrived as scheduled for my annual AirConditioning System Maintenance cleaning and inspection. Pleasant and knowledgable, he worked cleanly and efficiently (even wearing booties over his shoes to avoid tracking dirt), checked the drain on the compressor in the attic, replaced the air filter and cleared leaves and debris from around the outdoor condenser unit before confirming that the thermostat operated the equipment properly and giving me the all clear system status update. It was a pleasure to have his service.

  • Review 130 (2024-12-02 - Rating: 5)

    Guy was extremely friendly, helpful, and knowledgeable. He offered clear guidance on how to proceed with the issue and we reached a quick solution. Great professionalism and customer service.

  • Review 131 (2024-02-20 - Rating: 5)

    We woke up to a funny noise and no hot water, I took a camping shower of cold water and called Sila. Guy came in 3 hours, diagnosed what went wrong and made the repairs to save my system. Friendly, fast, and willingly pointed out all the parts that needed replacing and the parts that were working fine, thankfully more of the later. Will call Sila and hope to get Guy when I need to replace the system with something from the 2020s!

  • Review 132 (2024-07-04 - Rating: 5)

    Just had my a/c serviced by Tim. He was on time, worked diligently and did a thorough job diagnosing our issue. Identifying the failed capacitor, and replacing it. Also completed a review of the system to make sure no other issues were present. He was extremely knowledgeable and answered all questions (coming from a mechanical engineer myself). Highly recommend Tim and Silas services.

  • Review 133 (2024-08-11 - Rating: 5)

    Our mini split wasnt working properly. After calling Sila, they sent out a technician, Steve, to look at the system. Steve ran a few test and clean out the indoor unit heads. Before he left the system was running like new.Thank you!

  • Review 134 (2024-09-25 - Rating: 5)

    What do you do when your AC blows up and its been +90Ā° for days ??Call Sila !!!Guy was here the next day. Amazing service. Timely, Professional, Friendly, Honest. He put me at ease with a complete, understandable assessment of the issues, time-line for parts, and Exactly what I was looking at for cost.Installation/Repairs are now complete and cool air flows through my home.Thank you Guy and Sila. You are now my Go To for HVAC.

  • Review 135 (2024-12-30 - Rating: 5)

    Roy did a great job helping diagnose the problems we were having and giving us great advice along with multiple options, highly recommend their service!

  • Review 136 (2024-07-19 - Rating: 5)

    Alex was very knowledgeable, polite and easy to talk to during the service visit. He explained everything he was checking for all along the way. He kept us informed and was able to troubleshoot our AC issue quickly. We are very satisfied with our experience with Sila, and Alex specifically.

  • Review 137 (2024-07-10 - Rating: 5)

    Alexander, who was our technicianā€¦ is outstanding!!!! Very knowledgeable and very professional. He was able to resolve our HVAC issue very easily. My wife and I were very impressed. Weā€™re also glad that weā€™ve chosen Sila, instead of someone else. Alexander, many Thanks to you!!!

  • Review 138 (2024-12-20 - Rating: 5)

    Fantastic friendly service. The Tech (Guy) was very knowledgeable and was able to diagnose and fix the problem in no time. Very happy to recommend to others.

  • Review 139 (2024-12-23 - Rating: 5)

    Brian very patiently let me watch him diagnose a significant problem with my aged furnace he explained options and waited while I consulted a family member he provided space heaters and taught me how to turn off water The situation will be taken care of tomorrow i was impressed by his kindness and willingness to listen and explain

  • Review 140 (2024-08-14 - Rating: 5)

    Mike S came out to our house and took care of all of our issues with our HVAC unit. He was very knowledgeable and fixed everything promptly. The service was very affordable too.

  • Review 141 (2024-09-20 - Rating: 5)

    I used Sila for plumbing work. Giving a shoutout to plumber Chad Laurin. Not only was his workmanship excellent his customer service skills were even better. Very pleased with his service.

  • Review 142 (2024-10-03 - Rating: 5)

    I used their $89 special for a heating system and A/C annual tuneup. Brian did a thorough job and explained well what exactly he observed and what the readings meant. I would recommend.

  • Review 143 (2024-10-27 - Rating: 5)

    Your technician Rob was at our house yesterday. He was very friendly and professional. Sila should be proud to have Rob on your team. - Dennis and Maria

  • Review 144 (2024-06-15 - Rating: 5)

    Sila was super responsive and was able to get someone out to fix our broken AC very quickly when other companies couldnā€™t get us in for weeks. When Greg Martin showed up, he diagnosed the problem immediately and fixed it within 30 minutes! He was super knowledgeable about all things AC. He was friendly, professional, and efficient! We will be having them back out for maintenance!

  • Review 145 (2024-12-11 - Rating: 5)

    Silas group of employees are the best. Alex was in today to service my heating system. Great tech and Im so happy with this company

  • Review 146 (2024-07-08 - Rating: 5)

    Brian serviced a high velocity AC unit that Sila had installed in 2013 and a conventional AC unit installed by another company in 2007 before I bought my house. He was very professional in his work and explanations to me. If you are looking for service on a HVAC system, I recommend that you call Sila and ask for him specifically.

  • Review 147 (2024-03-28 - Rating: 5)

    Ive used Sila for both a new oil boiler and a kitchen faucet issue. The boiler turned out to be an emergency (10+-year-old old boiler cracked) and they were quick to answer the phone and quick to replace. Communication was great, even on a Sunday in winter. The faucet repair was smooth. Roy answered all of my (probably stupid) questions and was very considerate, putting on shoe covers since it was raining outside, asking before doing anything, etc. Im a new homeowner so I learned a lot across these interactions, and I have had zero issues working with Sila.Since the above work (a year ago), I have had a sewer line liner installed, and had exactly the same experience with the drain branch (thanks, Kimber) - easy to work with, knowledgabel, competent, and quick. Our line wasnt backing up but weve had issues with tree roots and they identified and installed a solution within one week. Expensive, but I dont think they are overpriced, and the warranty is very reassuring.

  • Review 148 (2024-07-10 - Rating: 5)

    Amazing service. Brian came last summer to fix our failed water heater. We ran into a failed AC unit this week and Sila got us an appointment within a day and Brian came again and was very thorough and helpful. Even fixed our AC unit while we await the new one. Highly recommend!

  • Review 149 (2024-10-14 - Rating: 5)

    Been a customer of Sila for a while and have always gotten what I needed from them.This time around I wanted to change my system to heat pumps and Brian came over to give me a quote and also fix an issue with my current thermostats. I ended up purchasing the system and had the thermostats addressed.Install is in 3 days. Given the level of services received before, I expect the install to also be 5 stars.

  • Review 150 (2024-09-22 - Rating: 5)

    They did an excellent job very clean covered my finished basement floors had a furnace installed and central ac unit to replace our old units did both in one day . They started at 8:00 am and were done around 1:30 would definitely recommend to others glad we chose them to do the install.

  • Review 151 (2024-06-18 - Rating: 5)

    Been working with Sila for heating/AC in my Boston condo for 3 years. Installed a new heat pump, air handler back in 2021.Iā€™ve been really happy with the twice a year service to confirm the system is working as efficiently as possible. Alex was the service tech who visited today. He was great - checked everything, changed the air filter (and took the old one with him!) and suggested I leave the fan set to Auto. I had left it running and forgot.Iā€™m really happy with the service from Sila - down to the hold music that plays (and makes me laugh) when I call to make an appointment. Highly recommend them for home heating/AC work.

  • Review 152 (2024-09-26 - Rating: 5)

    Harry was great! Extremely knowledgeable about my system and walked me through each part of the process as he went through it. He even provided some recommendations about upgrades we were considering in the next year or two. Will definitely be calling Sila again!9/26/24 - Guy came out for our annual maintenance/service and was very helpful! We need to do an upgrade to our system soon and he was able to break down all of the options for us, including pricing, before he left. Well definitely be taking his a recommendation for a new system!

  • Review 153 (2024-09-20 - Rating: 5)

    In re: Kimber ShaveKim arrived nice and early and stayed until the plumbing problems were professionally address and did not leave until after 4 PM.He had a sense of humor and a good appetite. I always feed my contractors. I am very pleased with his expertise and the fixtures that he installed.Very truly yoursPJ garrity

  • Review 154 (2024-12-06 - Rating: 5)

    Roy was awesome-Very professional and polite - very patient with yappy little dogs! Came late on a Friday and was very helpful.Highly recommend Roy!

  • Review 155 (2024-11-12 - Rating: 5)

    Kimber was very good with explaining everything about what he was going to do to attempt to remedy our drain issue. We appreciated his patience with our questions

  • Review 156 (2024-06-14 - Rating: 5)

    We had a pipe break behind our bathroom wall and Roy did a fantastic job diagnosing the problem and providing an estimate. Roy did a great job with the repair which involved removing a toilet and a vanity. Everything was put back as it was and the site was completely cleaned. I highly recommend Roy and Sila. Thanks!

  • Review 157 (2024-12-06 - Rating: 5)

    Brian was great! Explained everything to us so we understand. Was kind and friendly. Pleasure to work with him.

  • Review 158 (2024-07-06 - Rating: 5)

    Chad the plumber was excellent and explained what he was doing the whole way. We had some discussion on the cost and landed on a price I thought was worthy of the work. The job took 2 hours and we now have a new spigot that is working great!! I look forward to working with Sila in the future.

  • Review 159 (2024-12-02 - Rating: 5)

    My technician was Guy. He showed me all the relevant sections of my furnace and water heater and explained everything very well. Plus, heā€™s a nice guy.

  • Review 160 (2024-09-14 - Rating: 5)

    Honest, professional and courteous. Actually undid an original repair when a highly experienced technician figured out the root cause of the issue and the needed fix was much less costly. I would have no way to assess that and they could have left after the original repair!

  • Review 161 (2024-07-22 - Rating: 5)

    Sila was very quick to assist in an emergency evaluation of my hvac system this weekend! Alex came early this morning and was very kind, knowledgeable, and keep us updated throughout the morning! 10/10 recommend!

  • Review 162 (2024-12-27 - Rating: 5)

    Adam described the plumbing work involved and different cost options. No surprises. Great job.

  • Review 163 (2024-10-28 - Rating: 5)

    We had them in for service and the service man was great. He checked everything and explained everything to me. Very professional. Great job thank you. You cant go wrong with this company.

  • Review 164 (2024-12-03 - Rating: 5)

    Sila was so quick and responsive. The technician Brian was courteous, professional and explained what the issue was. Highly recommend

  • Review 165 (2024-12-11 - Rating: 5)

    Adam arrived on time and was great at explaining everything, providing options of whats needed from regulation perspective. SILA is always great when it comes to HVAC emergency.

  • Review 166 (2024-11-14 - Rating: 5)

    Excellent as usual. The technician ROBERT PACKER was very knowledgeable. It is always a pleasure when he does our HVAC tune ups

  • Review 167 (2024-08-02 - Rating: 5)

    Brian, the service tech, was very professional and troubleshot the unit even going a step further to opening it completely up and checking all the wires and connections. Unfortunately the unit was old and had to be replaced but he did everything prior to making that call.Appreciated his thoroughness.

  • Review 168 (2024-12-15 - Rating: 5)

    Extra fast.professional service. From RyanI called because iit looked like my boiler wss leaking water. . Ryan came promptly to my house.It turned out it wasnt my boiler, i was extremely pleased

  • Review 169 (2024-10-04 - Rating: 5)

    Brian came by to diagnose my boiler. Brian explained in great detail and easy to understand what the issues are. Brian provided a few different options for the best possible outcome.

  • Review 170 (2024-11-12 - Rating: 5)

    Had maintenence done, Brian was great! So professional and friendly. He was efficient and answered all my questions. Highly recommended!!!

  • Review 171 (2024-07-18 - Rating: 5)

    We got our equipment checked by Sila technician. The ACs were barely cooling. The equipment wasnā€™t serviced since 2019. Alex came and did a great job cleaning our condensers. The difference in performance was imitate and very noticeable.Thanks Alex

  • Review 172 (2025-01-03 - Rating: 5)

    Brian has been the technician sent to my home for at least a few years now, and always provides detailed advice with multiple suggestions for how to proceed.

  • Review 173 (2024-12-05 - Rating: 5)

    Had a heat emergency and Brian came out and fixed the problem with expertise and knowledge. Very friendly and respectful. I would definitely recommend them.

  • Review 174 (2024-07-12 - Rating: 5)

    Ryan Love was awesome. He did a complete and thorough job checking out our central air conditioning system and explained everything so that we could understand our options in the future. Ryan answered all of our questions and was a true professional.

  • Review 175 (2024-08-23 - Rating: 5)

    Guy was fantastic fixing my mini split AC. He was patient, explained everything thoroughly, and gave some tips on how to prevent further issues. Would definitely recommend Guy and Sila for all HVAC needs.

  • Review 176 (2024-08-14 - Rating: 5)

    Mike S has done a really outstanding job on my house, His customer service is through the roof and he gets stuff done when asked. I really do recommend this guy.

  • Review 177 (2024-06-23 - Rating: 5)

    Sila responded to my call for AC service promptly and scheduled me within a brief period. Technician Eric Hardy was able to come a day early even during a heat wave and provided excellent service. Both he and the people I spoke with on the phone were knowledgeable, polite, and a pleasure to interact with. Five stars all around

  • Review 178 (2024-08-18 - Rating: 5)

    Alex from Sila was great. He walked us through some excellent maintenance tips, helped us think through longer term maintenance of our two systems, and was congenial and helpful.

  • Review 179 (2024-08-14 - Rating: 5)

    Mike S. really did a fantastic job on my house. My air conditioner is now working perfectly when before it was making noise and wasnā€™t working properly. This company is really professional. He showed up at the specific time frame too and wasnā€™t late or cancelled. I would definitely recommend this company to friends and family because I am extremely impressed and now I have air conditioning that actually works.

  • Review 180 (2024-08-09 - Rating: 5)

    Mike S helped me resolve an issue with my AC in my home. He quickly diagnosed the issue and offered several solutions to fix the problem. I couldnā€™t be more satisfied with the service he provided!

  • Review 181 (2024-09-06 - Rating: 5)

    Brian is great technician. He came by to service our boiler. Did a thorough job, explained everything in a great detail. Highly recommended

  • Review 182 (2024-09-20 - Rating: 5)

    Brian was very polite and helpful. Did a great job explaining the system and reviewing potential issues. Glad we went with Sila.

  • Review 183 (2024-07-26 - Rating: 5)

    Annual air conditioning tune up performed today by Technician Alex Marchant. Alex was a true professional, on time and courteous. He took the time to explain to me the various aspects of the tune up and provide some additional operating tips.

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