Roto-Rooter Sewer and Drain Cleaning Services

Photo of Roto-Rooter Sewer and Drain Cleaning Services

Located in Stevens point, Wisconsin

Address: 1549 Plover St, Stevens Point, WI 54481, United States

Phone: +1 715-359-5929

Rating: 5

Services

  • On-site services
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Drainage service

Photos

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Comments

  • Review 1 (2023-09-19 - Rating: 5)

    Shane G. at Roto Rooter in Stevens Point, WI was phenomenal. If I could give higher stars, I would. Extremely professional and to the point. Didn’t try to up sell me on anything and gave me great advice on how to keep my drains cleared for the future. I would recommend Shane to anyone in the servicing areas. Great job!

  • Review 2 (2020-12-04 - Rating: 5)

    Mack, was extremely courteous in my emergency visit! He got me in with his schedule within 48 hours and had come a little earlier than scheduled which was perfect for my busy lifestyle! His friendly personality and cleanliness made the visit a breeze! Thank you so much for fixing our kitchen up just in time for the holidays! I would highly recommend this company for any future needs!

  • Review 3 (2024-12-14 - Rating: 5)

    Amazing customer service. I had a dilemma with a rental and they went the extra mile, sent a helpful email and we’re so gracious explaining the work they did and walking me through all my questions.

  • Review 4 (2023-04-03 - Rating: 5)

    Excellent service, quick response time, and very affordable. Shane was able to talk through each issue, how they fixed it, and what I can do in the future to prevent further wear and tear. Highly recommend for anyone with any home drain or sewer issues. 5/5

  • Review 5 (2023-01-24 - Rating: 5)

    Shane did a wonderful job for us. He was very professional, was prompt and courteous. He handled the situation swiftly and we were able to start our vacation as planned. 😊

  • Review 6 (2023-02-12 - Rating: 5)

    Shane did amazing!! We just moved into our house and we ran into some sewage back up due to tree roots. We called late at night and Shane was there the next day and completed the job within 3 hours. Highly recommend!

  • Review 7 (2024-10-04 - Rating: 5)

    Great ServiceVery easy to explain my problems A solution was found. A permanent solution was found

  • Review 8 (2019-12-31 - Rating: 5)

    Mack and his assistant came out within the time window they had scheduled, with a 45 minute courtesy call before they showed up. The house definitely has issues and Mack was able to work through them. He did his due diligence in unclogging the main sewer line and offered suggestions on how to avoid issues in the future at a very reasonable rate. I would definitely ask for Mack to come out and help you with your issues, if you need help from Roto-Rooter.

  • Review 9 (2019-12-12 - Rating: 5)

    Called and asked if they could arrive a little early. No problem there. Friendly, honest and speedy. I had a main sewer line that needed snaking. No simple job on a creatively built house from 1950s. Mack appreciated that I had moved bunch of stuff to make access to the lines easier. They cleaned up as best they could and even gave me a few bucks they found under my laundry. Nothing like honest people! Dont hesitate to give them a call.

  • Review 10 (2022-04-26 - Rating: 5)

    My husband called another local plumbing co. & they told him they could get to our house at some point in time no ETA. I went ahead and called Roto-Rooters because they came and looked at something for us a few years back. The lady told me within two hours they could get here. They got here within the hour. Mack and another gentleman came, took care of the HUGE plumbing problem we had going on and they explained everything to me. They even had me come look at the camera that was in the pipes to see exactly what they were doing. I appreciate how great they were at communicating with me and giving me an estimate with different options before proceeding. Definitely will go to them for any future plumbing issues.

  • Review 11 (2021-11-26 - Rating: 5)

    Great service! Had a clogged floor drain, backing up sinks in the basement. Roto Rooter had it draining very well in less than an hour. The service tech, named Mack, was an awesome guy, very friendly and informative. Thanks Mack! I appreciate Macks advice as well.

  • Review 12 (2020-01-14 - Rating: 5)

    They came earlier than I was expecting (and called of course) and did great work! Mack was great at explaining the issue and how it happened, which as someone who knows nothing about plumbing, was especially helpful. Ill definitely be calling them again for help if we need it! Thanks, Mack!

  • Review 13 (2020-10-26 - Rating: 5)

    Mack Ford was professional and courteous. Arrived earlier than originally anticipated. Took less than 5 minutes to complete the task. He also took great care to keep everything clean. Highly recommend him.

  • Review 14 (2019-10-24 - Rating: 5)

    These guys rock. Mack came out day of my call and fixed clogged basement drain. My normal plumber didnt have time for a week and recommended roto-rooter. The receptionist was so nice and I got a call from Mack when he was 10 mins away also text alerts. So convenient, friendly and very respectful of property. Even gave great tips to help prevent future issue. Thanks to Mack and the great team at roto-rooter!!!

  • Review 15 (2022-07-07 - Rating: 5)

    Called and were able to come in the next day. Very professional and were honest the entire time. Definitely cared about the job being done right vs just doing something to get paid. Very friendly and knowledgeable. Would go through again for sure.

  • Review 16 (2024-08-27 - Rating: 5)

    We had a particularly difficult situation in an older home that was difficult to diagnose. We had other plumbers in the area come and take a look, but everyone gave up. Shane and Mack came out and their tenacity identified the multiple issues contributing to our problems. They educated me as to the layout of the plumbing in my home, and they offered great advice to keep things running smoothly in the future. I will recommend these guys to anyone who asks.

  • Review 17 (2021-04-17 - Rating: 5)

    Called on Thursday. They had openings that same day, but it didn’t work out for us. They came on Friday, at the earliest time for the 3 - 5 pm slot, and Alan got to work immediately. He was incredibly knowledgeable as to what was going on and why we were probably having trouble with our kitchen sink. Great service and will 100% call them again if we have any other problems!

  • Review 18 (2021-02-28 - Rating: 5)

    I was very happy with the quick and convenient response. Mack did a great job; he was professional and courteous. I would use this service again without a doubt.

  • Review 19 (2021-06-17 - Rating: 5)

    Mack and his partner were awesome! Very professional and courteous, we will not hesitate to call roto rooter for all our septic needs. Thanks guys!

  • Review 20 (2024-10-18 - Rating: 5)

    Mack and Joe went above and beyond. I definitely recommend and I dont say that lightly. Very patient, professional and fair with pricing.

  • Review 21 (2019-10-30 - Rating: 5)

    We had to wait a day for them to have time to come out to our house but they came right at the beginning of the 3 hour window I was told. Mack called saying he was 25 minutes away so I knew when to expect him and he fixed the problem in under an hour. He knew exactly what the issue was and how to fix it.

  • Review 22 (2021-07-12 - Rating: 5)

    Im extremely happy with roto rooter and the service. The text Allen did a awesome job. Very honest man Im thankful for the job he did. Id recommend them to anyone

  • Review 23 (2021-07-15 - Rating: 5)

    The service was fast. Job was well done. He understood the problem and knew what was needed by my description over the phone. Courteous and friendly. I highly recommend using their service.

  • Review 24 (2021-10-22 - Rating: 5)

    I Had a TV remote plugging my toilet. Every other place I called couldnt get to me for a day or more. I called roto-rooter and they sent someone out right away! The gentleman was super kind, professional, and got the job done quick.

  • Review 25 (2023-02-11 - Rating: 5)

    Shane was terrific! He explained in detail what he was doing, what he was looking for and what needed to be done. Thanks for the quick response and great service.

  • Review 26 (2020-10-07 - Rating: 5)

    Called in the afternoon and next day Mack was here taking care of business. Very thorough in explaining all options. This guy was awesome and I am so glad I called you guys.

  • Review 27 (2021-02-26 - Rating: 5)

    I am very grateful for the expertise and professionalism I experienced during the service call. The guys were very polite and informative during the process. I even got to hang out and watch how it gets done. It was a learning experience. Thanks Guys!!!

  • Review 28 (2023-01-21 - Rating: 5)

    Shane was very helpful with our issues. He was knowledgeable and very professional. Would highly recommend this service.

  • Review 29 (2023-02-09 - Rating: 5)

    Shane was ahead of schedule, thorough in his inspection of the problem, fixed the issue quickly, and explained what happened so we could avoid similar issues in the future.

  • Review 30 (2021-04-08 - Rating: 5)

    Mack was on the job very quickly when needed and did an awesome thorough job of cleaning out the roots in the pipes. Every drain is flowing great! Thanks so much😊

  • Review 31 (2022-12-10 - Rating: 5)

    Mack and Shane were incredibly amazing and so much help, they were time efficient and really know how to help their customers!Thank you guy!!!!

  • Review 32 (2019-12-27 - Rating: 5)

    Mack Ford was a very polite and an energetic plumber who definitely goes the extra mile for the customers satisfaction will recommend to others.

  • Review 33 (2021-01-13 - Rating: 5)

    Mack came out and fixed the issue no problem. Very knowledgeable and was a nice guy to talk to during the process.

  • Review 34 (2023-01-19 - Rating: 5)

    Shane was great, he was fast and efficient, definitely would recommend.

  • Review 35 (2022-09-08 - Rating: 5)

    They were right on time and got the job done. Very friendly. Other places had a long wait of at least a few days. They got me scheduled and came next day.

  • Review 36 (2019-11-07 - Rating: 5)

    Tough situation with plugged basement drain. Prompt assistance and complete explanation of “what and why” and how to avoid in the future.Cleared up in less than an hour with assistance cleaning up the basement floor.Very pleased.

  • Review 37 (2019-09-18 - Rating: 5)

    They came the same day we called and cleared the problem. They were fairly priced. Do recommend it to others.

  • Review 38 (2022-07-01 - Rating: 5)

    They were available so quickly. They were professional, and knowledgeable!! Glad I called them!!

  • Review 39 (2020-08-25 - Rating: 5)

    These people are the best for service , courtesy and accommodation!! If you have to have a plumbing problem like this - these are the only people I would trust and with 24 hr service!!

  • Review 40 (2019-12-13 - Rating: 5)

    They showed up in 30 minutes in the middle of a snowstorm! Not only that but they were professional and knew what they were doing. You will continue to recieve my future business.

  • Review 41 (2022-11-17 - Rating: 5)

    Excellent service employees were knowledgeable professional and very nice would recommend them to anyone

  • Review 42 (2021-09-22 - Rating: 5)

    Super technician! Very knowledge and worked so hard to help us! I would recommend them!

  • Review 43 (2020-10-10 - Rating: 5)

    Great service! They were very helpful! I recommend Roto-Rooter!

  • Review 44 (2020-05-20 - Rating: 5)

    The prices are competitive. Response time is fast. Service is excellent.

  • Review 45 (2023-08-08 - Rating: 5)

    Shane was professional and kept me informed. Service was a little under an hour from arrival to departure.

  • Review 46 (2021-10-09 - Rating: 5)

    Very professional and successful job completion and the service was very prompt and professional 👍

  • Review 47 (2023-01-19 - Rating: 5)

    Shane was efficient and very professional, got along great.Definitely would recommend.

  • Review 48 (2021-02-08 - Rating: 5)

    Great service! Definitely recommend Roto-Rooter

  • Review 49 (2021-01-20 - Rating: 5)

    Call them before ANY plumber for all your plugging needs!! They will save you$$$ vs. a plumber.

  • Review 50 (2023-09-13 - Rating: 5)

    Service was handled well and cleaned up after service.

  • Review 51 (2019-10-10 - Rating: 5)

    Guys came early and did a nice job getting the drain issues sorted out.

  • Review 52 (2019-12-01 - Rating: 5)

    Came out on a holiday weekend within 6hrs of calling. Very friendly and professional guys did the job fast and well. I highly recommend their services.

  • Review 53 (2023-02-07 - Rating: 5)

    Shane did a great job!

  • Review 54 (2021-06-17 - Rating: 5)

    Mack Ford from Roto-rooter was very easy to work with! He made sure I understood everything they were doing. I thought they would just fix the sewer blockage but they used a camera to diagnose the cause of the problem! They worked with my plumber over the phone and the cracked pipe they found was fixed all in one day! I would definitely recommend Mack and Roto-rooter to everyone!

  • Review 55 (2021-02-04 - Rating: 5)

    Very knowledgeable and they tell your options. Very courteous too!

  • Review 56 (2019-06-06 - Rating: 5)

    Very helpful in solving my problems.

  • Review 57 (2021-06-15 - Rating: 5)

    Efficient, prompt, and professional.

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