Benjamin Franklin

Located in Southlake, Texas

Address: 2211 E Continental Blvd, Southlake, TX 76092, United States

Phone: +1 817-488-8090

Rating: 4.5

Review 1 (2023-12-07 - Rating: 5)
I cannot say enough good things about this amazing practice! Not only is Dr. Martin one of the most caring and thoughtful doctors Ive ever worked with, his staff are full-on amazing and weve never had a bad experience with them. My husband and I are expecting our first and all the anxiety and fear that comes with being a new parent and going through pregnancy is completely silenced when walking through that door. Dr. Martin will sit with you and answer any and all questions you have and you can tell he genuinely cares. His staff are the exact same way, always kind and caring, theyre genuinely happy for you.

Review 2 (2018-10-31 - Rating: 5)
Justin came at scheduled time. He and his assistant evaluated the problematic toilets, then discussed options of repair along with final price. He was very professional, polite, and detail-oriented. It was suggested to delay service on one of the toilets, as the intermittent odor was not present. We were asked to call the next time it is present as it would be the best way to diagnose it properly. I trust his judgment and would recommend this plumber to anyone who needs plumbing issues dealt with.

Review 3 (2018-05-05 - Rating: 5)
Justin was prompt and courteous. I was able to catch him wrapping up another call near by and he was at my house within the hour. Maby just lucky but I will take it. He was able to diagnose the issue in minutes and communicated the fee to repair before starting any work. The fee was reasonable...when I call a plumber i expect to pay a fee. He even fixed my leaky toilet in the MB for only the cost of a flapper and that was as a courtesy because the real work was upstairs. He even pointed out that there are occassionally coupons on-line and if i pulled it up i could save a few bucks. The bill ended up less than half what i was expecting so i got a few extra business cards to stick on the refrigerator. I will call again.

Review 4 (2018-10-26 - Rating: 5)
Ben Franklin Plumbing was great, removed and installed a toilet quickly, on same day I called to have it done, and the repairman was very professional and did a very clean and complete job. Pleasant to work with. Would use them again for this type of job.

Review 5 (2022-08-05 - Rating: 5)
Ben Franklin Plumbing is my go-to when I have plumbing issues. Our house is older, built in the 60s. BF always has that camera to look for the problem, plus theyve never failed to have the supplies to fix the problem.

Review 6 (2022-02-02 - Rating: 5)
I noticed an outdoor faucet drip when I was putting on faucet covers for the expected freeze this afternoon. In a panic, I called my plumber Benjamin Franklin Plumbing. They were here to repair the leak within 30 minutes. The leak would have been disastrous with the coming weather.

Review 7 (2018-10-03 - Rating: 5)
Plumber arrived early (they called beforehand to make sure this was OK), diagnosed the problem quickly, accepted CC as payment and was gone in less than an hour, which meant he left just before the original appt time. Overall, quick and painless.

Review 8 (2018-08-03 - Rating: 5)
Big thank you for not only prompt service but appreciate a company that lays out all the options. Big plumbing jobs are costly and no one looks forward to those repairs. So glad I had Don to advise us. Best experience Ive had with a plumbing service ever!

Review 9 (2018-11-13 - Rating: 5)
Great team!! Justin and his partner Sergey were amazing. They quickly reviewed the situation, gave options to fix the problems and a realistic time line and price. Surprisingly they finished in under the time frame and under budget! Wow, you cant beat these guys!

Review 10 (2022-12-04 - Rating: 5)
When we had a plumbing emergency that forced us to shut water off to the house on a Saturday night, we called 20+ so-called 24/7 emergency plumbing companies. Benjamin Franklin was the only one that responded and came out same night. Id use them again for any plumbing project.

Review 11 (2017-05-23 - Rating: 5)
Required emergency service and they were there within an hour at no additional charge. The repair took two hours and they left the room without any trace of them being there. Excellent service. Reasonably priced.

Review 12 (2018-07-26 - Rating: 5)
Exceptionally pleased. Justin and Sergey were great. Our problem was solved, quickly and professionally with costs in mind. Will always call for help and recommend you!

Review 13 (2018-07-26 - Rating: 5)
Jeff was very thorough and did great repair job, keeping me informed of process and charges before performing repair. Picked up area well after repair.

Review 14 (2017-09-19 - Rating: 5)
Excellent and prompt service. Justin was very pleasant and informative. Explained all issues and gave advice to prevent repeat of problems. I recommend this company highly.

Review 15 (2017-06-30 - Rating: 5)
Justin was very professional and completed the job quickly. He did a great job, Thank-you!

Review 16 (2018-10-18 - Rating: 5)
Great job! Easy to talk with and offered good advise. Thanks!

Review 18 (2018-12-08 - Rating: 5)
On time (actually early) and fixed the problem.