1st American Plumbing. Heating & Air
Located in South jordan, Utah
Address: 10961 S River Front Pkwy, South Jordan, UT 84095, United States
Phone: +1 801-919-8422
Rating: 4.9
Services
- Online estimates
- On-site services
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Bathroom remodeler
- Boiler supplier
- Gas installation service
- Heating contractor
- Hot water system supplier
- HVAC contractor
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-01 - Rating: 5)
Communication was great, they were on time, they helped fix my problem AND made it so I shouldn’t have a similar problem in the future. Pricing seemed very reasonable as well. Will definitely use them again for future plumbing needs! -
Review 2 (2021-03-23 - Rating: 5)
These guys do an incredible job and they are a great value with their pricing. I got bids from multiple businesses and 1st American always comes out on top with value. Their guys are super nice and know their stuff. Im glad I used them since the last job they did for us was pretty complicated. I have used them at least a few times for many plumbing jobs. As of most recent we had them come out and haul away 2 old water heater tanks and install a new efficient tankless system. We then wanted a soft water system but our house was not configured for one so they had to make some cuts in the ceiling which included reconfiguring and cutting some pipe to install the soft water. Now my mechanical room has a ton of space and looks nice and clean and the new system is awesome. -
Review 3 (2024-06-26 - Rating: 5)
1st American really came through in a bind and fit us in really quickly. They worked with my insurance folks very well and did great troubleshooting during installation. We have used them multiple times and each time has been a good experience. -
Review 4 (2021-01-16 - Rating: 5)
Jon & Brady installed our new sink, including faucet, p traps, and drain lines; installed a new garbage disposal; and installed a dishwasher. As we have come to expect from 1st American, their response was quick, installations were done well, and both Jon & Brady were professional and friendly. This is a company I recommend without hesitation. We will continue to use 1st American for our plumbing needs. -
Review 5 (2021-03-29 - Rating: 5)
The lovely gentleman that came to fix our broken water heater were super professional! They were amazing if I had any questions they would answer them. They finished the job really quickly and had a lot of obstacles in their way but it looks amazing! Thank you! Definitely will be using 1st American plumbing, heating and air for future plumbing needs!! -
Review 6 (2024-10-22 - Rating: 5)
Tyrell at 1st American did a great job. Professional, on time, on budget.Highly recommend! -
Review 7 (2024-12-11 - Rating: 5)
Prompt and efficient service. I called American Plumbing in the morning and by the afternoon my outside faucet was repaired and worked perfectly. -
Review 8 (2024-03-02 - Rating: 5)
I was experiencing low water pressure in my house. Brady was the plumber who came out. The reason behind the low water pressure did not turn out to be what we thought it was but a different issue that required much more work. While the cost ended up being higher than expected as it was a different issue, Brady took the time to answer every question I had. He was very thorough in explaining how things worked and the various options. The repairs took a few hours and he solved our problem. I really appreciate his patient attitude and attention to detail. He took extra time to explain, wore shoe covers, and left the work area better than he found it. -
Review 9 (2023-11-18 - Rating: 5)
1st American did a fantastic job. They were quick to schedule an appointment, communicated clearly, and showed up on time. Jon was friendly, diagnosed the issue quickly, and completed my furnace repair to my complete satisfaction. He was honest, took time to explain the issue, and was fairly priced. I would highly recommend 1st American! -
Review 10 (2024-09-16 - Rating: 5)
Jon was great- ended up fixing all our plumbing issues and was informative, honest and upfront. -
Review 11 (2024-07-17 - Rating: 5)
Incredibly responsive and cared as if it was their own home. I am so appreciative of 1st American and John giving me the confidence in the work that needed to be done. -
Review 12 (2023-08-23 - Rating: 5)
Johnny came to our home to conduct a service check on our sump pump. He was very professional and helpful. He took the time to show me the parts of the system and how it worked. He gave me options for future maintenance to make sure the system would continue to operate effectively. I felt extremely satisfied with the level of service and communication from his visit. Would highly recommend. -
Review 13 (2024-12-23 - Rating: 5)
Great job, on time, very professional, reasonable price. Thanks Blake. -
Review 14 (2024-03-12 - Rating: 5)
Johnny and Tyrell were the technicians that came. They did amazing work 10/10 would recommend. These guys take the time to set up the system the right way. Paying for something that you know is going to be done the right way is what matters. These guys are trustworthy and you can feel comfortable spending your money and knowing your system will be set up the right way. -
Review 15 (2024-11-03 - Rating: 5)
These guys are always professional friendly & HONEST! That last one is hard to find. Highly recommend 1st American -
Review 16 (2023-07-05 - Rating: 5)
Hard to find a place with integrity and professionalism. They replaced a pump for me about 6 months ago and had to come out as it seemed to have stopped working. It ended up being put too high and was lowered now properly. The honesty and reliability is unmatched. I had also called yesterday and they could’ve gotten me taken care of the same day (4th of July 9pm). I decided to schedule the next day. Super fast. Reliable. 100 percent recommend these guys. -
Review 17 (2024-02-15 - Rating: 5)
I’m very thankful for 1st American Plumbing for their hard working technicians and prompt service. The technician, Jared, was professional and I appreciate his attention to detail. The reason for the service call was to flush my tankless water heater. While doing so, he noticed an installation error on my humidifier that was dripping water onto my furnace below it. He took his time to correct the problem and undoubtedly saved me a future furnace repair or worse. Thank you. -
Review 18 (2023-10-04 - Rating: 5)
We called to have someone come investigate a possible water leak in our basement. Brady came and completed a thorough check as well as answering multiple other plumbing questions I had. He was very knowledgeable and seemed to have my best interests in mind. Very pleased overall with the service! -
Review 19 (2023-08-17 - Rating: 5)
Jon came out to our house and spent more than an hour making calls and looking into options to replace our out-of-production solar hot water system. He ended up finding it wouldn’t be worthwhile to replace for now. Didn’t charge us a penny, just happy to help get us the best solution. I’m super impressed with the time and care that was put into researching our unique situation- will definitely be calling 1st American next time anything comes up! -
Review 20 (2023-11-11 - Rating: 5)
They helped us out of a real pickle. Our furnace had a cracked heat exchanger and was leaving a gas smell in my house. The gas company shut the gas off. They helped me with the furnace and replaced my hot water heater with a tankless system.They were very courteous, and took great care to place tarps on the floor, wore covers to keep their shoes from tracking more dirt around the house, and vacuumed up any mess that was made.Very friendly as well. Highly recommend Matt and his team. -
Review 21 (2023-03-28 - Rating: 5)
Fantastic experience! On time and the technician (Jon) was great! Quickly troubleshot and addressed the issue and provided great advice (maintenance) that will help prevent the issue from occurring in the future! Really enjoyed the fact that he gave me two options (clean the p-traps myself to save me some money or he could do it for $X charge). I opted to have him do it to ensure it was done correctly and thoroughly. Even got an email with before and after pictures of my p-traps to show just how dirty they were that was causing the unwanted smells from the sink.He even took the extra step and recognized my dishwasher line was hanging low (which could trap some unwanted water in the line) and got it properly hung up and attached under the sink). Really great work and overall experience!Will use them again in the future for any plumbing needs. -
Review 22 (2021-05-14 - Rating: 5)
I was able to get appointment for quote and got the installation done the very next day. Jon is great and knew exactly what I was asking about.Fast and clean installation. Highly recommended!!! -
Review 23 (2024-01-18 - Rating: 5)
It was great to have someone come fix our toilet for us. Lance explained everything he was going to do and the pricing. Also gave me some quotes for future projects I have been thinking of doing. Thanks again! -
Review 24 (2023-09-28 - Rating: 5)
Jared & Tyrel were awesome! These guys were super professional and friendly. They cleaned up after themselves and always covered their shoes, which is nice since we have kids. They also answered all my questions and showed me everything about our new water softener. Awesome job!! -
Review 25 (2023-11-24 - Rating: 5)
Johnny was absolutely amazing with all of his work. My husband and I recently purchased a home that had some preexisting plumbing & HVAC issues. Johnny was educated, honest, and efficient in solving all of the issues. I will recommend 1st American Plumbing to everyone! -
Review 26 (2023-10-12 - Rating: 5)
I commissioned these guys to help me replace a leaky ball valve that was causing issues to my anti-siphon valve. The valve is in a tricky place and is hard to work with. Regardless, Tyrell did a fantastic job with his repair! Not only that, but Scott did a great job of communicating arrival times and other details. I also got a quote for a water softener which Ill be more seriously considering seeing the level of detail in the work thats been done so far. Thank you guys for all youve done to help me with my home repairs and Ill certainly be reaching out for future assistance. Highly recommend to anyone else wanting a job done right. -
Review 27 (2023-08-01 - Rating: 5)
They were very quick about getting someone to my house to take a look at my AC. Tyrell was professional, polite, explained everything very well, and communicated with me about what was going on, what my options were, and what the cost would be. I feel like I was well taken care of at a reasonable cost. Thank you! -
Review 28 (2023-08-31 - Rating: 5)
The plumber came within 2 hours of my call. He was thorough, efficient and friendly. He explained everything he did and how the warranty worked. I have used First American Plumbing for years and will continue to do so. -
Review 29 (2022-10-14 - Rating: 5)
Brady was the most pleasant tech Ive had come to my home. This young man is a gentleman, professional, thorough and cares very much about the quality of work he delivers. 1st American is lucky to have him. There was a lot of work and some rough patches since I have an older home but he handled everything like a champ and so did 1st American. They back up their work and I appreciate that! If you have the pleasure of Brady showing up at your door just know you are in good hands! -
Review 30 (2020-11-14 - Rating: 5)
I called this company about 8:00 AM. They said they wouldn’t be here until 1-3. They showed up around 11:30. I was super grateful that they came quicker than the time slot. The tech was Matt Savas. He was super nice, personable and very professional. He came in and replaced the shower valve and was out quicker than I expected. I sure do appreciate how quickly and efficiently they were able to get his taken care of. If you need someone quick and reliable, I highly recommend this place! It’s a pretty penny to get things taken care of, but they offer a warranty and guarantee their work! -
Review 31 (2023-07-23 - Rating: 5)
Plumbers, it seems, have gotten to be less than responsive, reliable, fair priced or even honest. 1st American bucks that trend and gave me an excellent experience. I dont usually bother with reviews as everyone has a different point of view but these guys ticked all the boxes for exceptional service. -
Review 32 (2023-09-28 - Rating: 5)
Jared was awesome and very personable! He came as scheduled and got the work done quickly. He was also very educational and explained how we can better maintain our appliances. Was very impressed. -
Review 33 (2023-07-08 - Rating: 5)
Jon Stanger from 1st American Plumbing came to my home yesterday to tend to an ailing water heater. Two technicians showed up on time and soon found the problem. They stayed until they were sure that the water heater was working properly. We had a great visit and I am sold on 1st American Plumbing. Thanks guys, you did a wonderful job!!! -
Review 34 (2022-06-10 - Rating: 5)
I really appreciated the two gentlemen that came out today! I had another company, very aggressively, try to scare me into doing extensive work on my HVAC system and they were kind enough to look it over - which was not even the reason they were there! They located an issue with my boiler that has been disturbing my family in the middle of the night, waking us up, and were able to identify and fix the problem. I greatly appreciated Jon’s honesty and care. He was professional but also had us laughing a few times - I always appreciate a good/light hearted personality! Definitely would recommend this group after our experience today! -
Review 35 (2023-02-17 - Rating: 5)
I had one of my motors fail in my heater yesterday morning around 4 am. They had john come out same day. John was professional and quick. He was able to go pick up the part needed and replaced before even the original appointment time. I appreciate the urgency (it was really cold!) and professionalism. -
Review 36 (2023-05-24 - Rating: 5)
Over the years we have used 1st American Plumbing for various things - From emergencies to leaky faucets to flooding. They are the best. Most reliable, very, very good work, and great to work with. Our daughter also employs them and gives them the highest praise. They recently repaired a soft water system and installed a new air conditioner. I heartily recommend them for all plumbing work! -
Review 37 (2021-10-13 - Rating: 5)
II would highly recommend! This is the second time for 1st American to come to my home. The first time was Oct. 2020, to repair my water heater and, they did an awesome job. The Second time Lance came out and was on time, very knowledgeable, and explained details about repairing my stop and waste valve and replacing a very old front spigot. I have been very pleased with the prompt, excellent, professional, and honest service they have provided both times and they will be the company I know I can trust to call come and take care of any problem I might have in the future. Thank you to your entire team, for great customer service. Julie P. -
Review 38 (2021-09-01 - Rating: 5)
These guys were amazing! We worked with Jon on getting our mini split ac unit hooked up. He was extremely helpful during the whole process and gave us tips on proper use and maintenance as well. He was very fair on pricing and provided an excellent service! We will definitely be back! -
Review 39 (2021-12-15 - Rating: 5)
Matt has now been out to our home 3 times now. The first was at 9:00 on a Sunday night in February because our furnace stopped working, we had just moved into the home a week before.Each time he has been great. He was very thorough in determining the problems. He also spends time teaching me how to handle some of the smaller problems myself.Would definitely recommend.Edit: 12-15-32Cant say enough good things about these guys. Hot water heater burst and they took care of it in two days. Brady spent as much time as needed (way more than he wanted too) to make sure everything was installed perfectly and working great.Theyre great for just about anything, plumbing, furnace, A/C, you name it. 10/10. -
Review 40 (2024-12-04 - Rating: 5)
Excellent service. Very friendly great communication. -
Review 41 (2018-05-25 - Rating: 5)
This company is excellent! They arrived on time (and gave me advance notice by phone), they performed the work in a friendly and efficient manner. They gave me the information on work that may need to be done on my air conditioning unit in the future (along with a bid) but did not pressure me to have it done TODAY. I felt they gave me information and options, and would be willing to do the work as I need it done. I have a lot of confidence in this team. I have had to call them on a couple of occasions and have always been taken care of in a way that gives me confidence in their abilities, and also the integrity of the company. I would highly recommend them. -
Review 42 (2021-10-12 - Rating: 5)
Mr Austin arrived as scheduled on time and introduced himself. He looked at the water pressure regulator and determined it was the problem we were having. He then gave me a bid on how much it would cost with 2 options. We agreed and he went to work replacing the regulator it took 90 minutes to install and clean up. I am very happy with his manner and quality of work. -
Review 43 (2023-07-26 - Rating: 5)
Very professional and personable. I had 3 other companies come who did not fix but tried to upsell. He was here longer than any of them and charged me less. I felt he was extremely honest and fair. -
Review 44 (2023-10-09 - Rating: 5)
Brady did a wonderful job with replacing the disposal in our kitchen sink and leaving everything cleaned up nicely so I could put my things right away.This company is a mid range in pricing. -
Review 45 (2023-03-09 - Rating: 5)
Our water softener stopped working and had Nicholas come out to give us a bid to replace it. We had another bid from another company who also tested the water in our home and said it was not working. Before Nicholas gave us a bid, he said he thought the salt was blocked and told he try something. He removed the blockage and said this should fix the problem! He said to give it a day or two, and see if it is working. So nice to find a company who looks first at trying to fix an issue before charging a larger sum to replace. Hoping it works, but if not I will definitely be calling Nicholas! -
Review 46 (2020-11-14 - Rating: 5)
Matt came out on a Saturday morning to unclog our drains that had backed up. When I called at 6am I was shocked to speak with an actual person. He was super helpful over the phone and made it to our house in about an hour. He helped us and answered all our questions, even our kids questions. He was super friendly and helpful. Will definitely go back! -
Review 47 (2023-03-04 - Rating: 5)
Nicholas was at our house within 20 minutes of us contacting the company. Had the issue we called about taken care of quickly and efficiently. He was professional and straightforward. We really appreciate him. -
Review 48 (2021-09-27 - Rating: 5)
Hello, We had a leak from kitchen sink pipes and water leaking down to the basement. Technician Brady came and found the leakage and repaired! We are so thankful for the work he did! He did an awesome job and highly recommend him and your company. I called and you came an hour after, what a great service! Thank you again Brady for your help! Great job! Aloha the Mokulehuas -
Review 49 (2018-10-23 - Rating: 5)
We recently had contracted out 1st American to replace some aging pipes with fresh ones. Adam had come out to the place and did a great job being sensitive to our concerns to minimize holes needing to be cut and patched. He was able to complete the work in a good time frame and was respectful of our home. I would also mention that their dispatcher Dave is very responsive and attentive to clients. I would recommend. -
Review 50 (2021-10-30 - Rating: 5)
John was very personable and made be feel confident. Not only did he replace my water heater and connect it to my boiler. He also did some repairs on my boiler. This job took him longer than he expected but he worked late into the evening until everything was working properly. Im very grateful. -
Review 51 (2023-03-04 - Rating: 5)
I had a pressure regulator leaking and it got a 4x4 small section of my carpeted floor wet. Tyrell responded very quickly and had it fixed in good time. I like this co because they always seem to have the parts on hand or can get them in short order. What I liked about Tyrel is that he used good parts, was thorough and checked his work. I knew he knew what to do as I had googled the repair steps and he followed them perfectly. He was also pleasant, and considerate of my new flooring. Thank you Tyrel! -
Review 52 (2018-12-12 - Rating: 5)
Love the service of Adan from 1st American Plumbing. He show up on time, was super nice and professional. he knows what he was doing and must important he is very honest. By explaining what is the situation and what can be done step by step and the possibility of what could happened, making me fell that I can trust on him. Best of all he delivered a great job and keep the communication doing the process. I will recommend Adam to all my friends and family. -
Review 53 (2023-11-04 - Rating: 5)
Tyrell was very proficient and answered all of the questions I had. I appreciate the timely response and his ability to complete the job to our expectations. Thank you for the service provided. You are very personable and made this experience a very good one. Again thank you. -
Review 54 (2022-06-09 - Rating: 5)
Jon, was great! He was very kind, professional and thorough, inspecting and tackling numerous issues in our new home. He earned our complete trust and confidence and we will definitely be calling him in the future. -
Review 55 (2024-01-09 - Rating: 5)
Nick and his team were great to work with! They came out quickly, were willing to help with multiple concerns and did a great job! Thank you! -
Review 56 (2021-08-06 - Rating: 5)
As a General contractor I hired 1st American to help me with a very unique project. Fantastic work. Blake is a Wiz. Very impressed, the owner came out to my project witch included several details. Great company from top to bottom. Just what I needed in a challenging job. The secretary is on top of it and communication is excellent. I will continue to recommend and do business with this awesome company. -
Review 57 (2023-10-13 - Rating: 5)
We had a plumbing issue and they responded quickly. Bradley showed up and gave us a few suggestions and fixed our problem. Weve always had a great experience with 1st American. -
Review 58 (2020-08-21 - Rating: 5)
1st American was amazing to work with. When our AC unit needed repaired, they were able to send someone out later that day. The technicians, Lance and Allison, were absolutely fantastic. They got there during the scheduled timeframe and after diagnosing the problem, they worked relentlessly to get our unit back up and running. They had to go out for parts multiple times and still took care of the repairs that day. After a few hours of their dedication, everything was working like new. A special thanks to 1st American and Lance and Allison for taking such good care of us! -
Review 59 (2022-03-21 - Rating: 5)
Lance was fantastic! He was professional, honest and got the job done. I had a previous plumbing company mess up on a gas line twice. Lance was able to fix the issue so I no longer had gas leaking. I would definitely recommend him! -
Review 60 (2021-03-29 - Rating: 5)
I had them come to give me a second estimate for a number of things needing repair after having another company come who wanted to replace everything. I was pleased that they were able to make the necessary repairs only requiring the replacement of the water pressure regulator. He even fixed a leaky faucet for free. The total cost was half what the other company would have charged. I felt they were trustworthy and professional. I will use them again. -
Review 61 (2022-05-24 - Rating: 5)
Thanks to 1st American Plumbing AND to Lance for clearing out our kitchen sink on a Saturday afternoon! What great service. In fact, Lance provided some valuable information on what to not put down the drain!!! Even our dishwasher doesnt have that weird smell anymore after its done cleaning. Thanks again Lance!!! -
Review 62 (2024-11-18 - Rating: 5)
I had a plumbing Emergency early in the morning! Not only did Matt get me schedule, he told me the name of the Technician that would come to help me, when I could expect him and even how to track him to find out where he is. Adam can earlier then I expected (which was GREAT) and was able to give me a fair estimate. When I did xplained what had happened with the faucet, Adam was very sympathetic and reassuring! He gave me all my options and then once I was able to decide, he got right to work. He was able to troubleshoot the situation and figure out that he was able to do exactly what he needed to do to solve our problem and in a way that saved me money. He was honest, helpful and efficient. It was a GREAT experience and I would hire 1st American Plumbing again without question! This is the way business should be done!! -
Review 63 (2022-10-22 - Rating: 5)
I discovered hot water coming out of a valve mounted on the incoming cold line. It was Fri afternoon 3ish, and I called 1st American plumbing and the guy that answered was friendly and answered all my questions and was upfront about costs because it was going to be a emergency call. I was totally OK with it and he said he would get a guy out between 5 and 8pm. The tech that showed up was in a uniform and looked professional and neat. I took Tyrel to the utility room and showed him the problem. He walked through my options and I asked him what would be the best way. Apparently the contractor took a short cut and didnt install a hot water expansion tank. And I realized he was right , he went over the repairs or how it should of been done. The cost was reasonable. He took about 2 hours for the repair. Work is guaranteed for 2 years. Tryel was friendly, courteous, and professional. Great young man and polite. Thanks 1st American for a great job and sending Tyrel, now my daughter and wife have hot water for the weekend and that saved me a peace in household 😳😊 -
Review 64 (2021-09-18 - Rating: 5)
We had a Saturday emergency with our 15 year old water heater going out. Brady, our tech, came withinn 60 minutes of our call. Amazing! He was excellent and had a new water heater installed in a couple of hours. Installed and working better than our original. Thanks!!! -
Review 65 (2022-08-02 - Rating: 5)
The only company I will consider for my Plumber needs! The whole team from Matt to the dispatchers were expert knowledgeable and thorough. Last year we had a problem with your next toilet clogging and they came over found the issue and fixed it. This time I had a small leak in my rental home and again called they to have it serviced. -
Review 66 (2022-07-06 - Rating: 5)
Awesome service! Came same day when other plumbers we’re putting us out 2-3 days for the holiday. Jon drove across the valley to grab a part for us (despite it already being late), to make sure our water heater was running ASAP. -
Review 67 (2024-02-19 - Rating: 5)
Jon came out within 30 min. Very polite and didnt mind that our dog kept getting in the way. Thank you!! -
Review 68 (2021-05-12 - Rating: 5)
I have had an incredible experience with 1st American Plumbing. Jon Stanger is the plumber we use from 1st American and he is amazing. A master at his craft. He always knows exactly what to do. He outlines the most cost efficient plans. He always goes above and beyond. For example he came to fix a leak in our bathroom and he noticed our front door handle was stiff. He oiled it and fixed it up for us. He wouldn’t even have mentioned it to me but I saw him doing it. They are great! -
Review 69 (2024-01-05 - Rating: 5)
Came out and replaced our tankless water heater in 1 day without any additional fees. The representative was kind professional and experienced. -
Review 70 (2022-08-01 - Rating: 5)
I had this company come fix my A/C unit. They sent a technician out that very day. There was no attempt to sell me things I didn’t need. No pressure, just fixed the problem. The technician, Jared Washburn, was professional, very quick, and extremely polite. I will be recommending this company to everyone and anyone, and will definitely be using them again. -
Review 71 (2022-10-07 - Rating: 5)
I filled out a request online and was contacted quickly, they were able to schedule a water heater flush for the next day. While preparing the estimate, they found a much bigger issue and were able to fix it same day. My go to for plumbing. -
Review 72 (2021-08-28 - Rating: 5)
Jon helped replace a standard 3 peice shower drain in cement with a schluter flanged drain I recently purchased. It was a speedy and well priced service. Jon was super friendly and helpful, and I will most likely be doing business with him again in the future. After that, 1st American helped identify critical issues with one of my backflow preventers which was cemented on top and glued shut as a result of complacency with the Edge Home builders (too much ABS dripped in and sealed the flap shut). Not only did they fix that, they even did an exam on my AC unit to ensure there were no issues after a recent freezing of the coils, and they charged nothing for that particular visit, which was case by case. Their work is very transparent, high in quality, and you pay for great quality work. -
Review 73 (2020-04-08 - Rating: 5)
Matt with 1st American Plumbing and Heating was fantastic to work with. He was able to fit me into his busy schedule on the same day (during the weekend) to get us taken care of. Matt is very professional and friendly and did a really great job. I would highly recommend 1st American to anyone looking for a plumber or HVAC specialist. -
Review 74 (2020-08-07 - Rating: 5)
So pleased with my service I received from 1st American. There employee Lace came within the hour and was so knowledgeable. I previously have had another company come out and look at my water heater and I felt they were dishonest. Lace went above and beyond to make sure we were informed throughout the process, gave us many options and his recommendations. I will 100% be using 1st American again and I also hope they know they have a great employee representing the company! -
Review 75 (2020-07-30 - Rating: 5)
We had a shower handle break and refuse to turn the water off late at night. The water was non stop running so we had to turn the water off and call for help. Blake came quickly and was able to diagnose the problem and give an estimate on the spot. We had him fix it and as he did he educated us on how to keep things working properly to the point of tips about our water softener! We are so pleased with his work! -
Review 76 (2020-10-23 - Rating: 5)
We just moved on and our water pressure in the house was way high. The water heater is still under warranty, but since we are not the original purchaser, the manufacturer was not willing to work with us. I called 1st American two days ago and they had someone come out today. They looked at the unit and fixed the issue for us in under an hour. So nice and friendly! Thanks again!! -
Review 77 (2018-08-14 - Rating: 5)
They arrived quickly, took care of my A/C problem. Tech was friendly and efficient, price was very reasonable. I have had this company do work for me before and have always been very pleased. I feel very confident about highly recommending them! -
Review 78 (2020-02-22 - Rating: 5)
Very professional, courteous. I would recommend them over any one else. They came over on a very short notice for a basement leakage issue and after finding the cause, they could have charged me but instead suggested I contact the softener company as we might be under warranty and even when I asked them if I owed them anything for their time, they didnt charge me anything. This all starts with Matt S and his thinking and professionalism transfers into the company. Thanks guys and I know the first people I would go to in case of any further issues and I would recommend them to everyone I know. -
Review 79 (2020-12-11 - Rating: 5)
We remodeled our main floor and John at 1st American Plumbing was amazing to work with. He redid all of the plumbing, set our new tubs, moved some plumbing in our kitchen, and installed all new fixtures. They were very fair on price and have very experienced plumbers. I would personally always use these guys now. -
Review 80 (2021-06-15 - Rating: 5)
This company is first class in every way. We called them late on a Friday night because are AC unexpectedly went out and they were very friendly and professional. Another company we called before them was not. They came the very next day (Saturday) and not only fixed the AC but took the time to explain why it stopped working, how to avoid the issue in the future and answered all other questions we had about our system. The tech that helped us went above and beyond. We will definitely use them again in the future and will recommend them to family and friends. -
Review 81 (2020-06-04 - Rating: 5)
Matt and Jon took great care of my 96 year old dad’s cooling needs. They were very respectful and made sure all systems were functioning correctly before they left. I especially appreciate recommendations made to improve heating and cooling in his house. I will definitely call these professionals again. -
Review 82 (2021-07-13 - Rating: 5)
Brady replaced a leaky fridge line and valve, repaired a main water shut off, and even fixed the access door for it. He ran my new line behind my cabinets so I see leaks before they come through the basement ceiling. Brady and Jared replaced my water heater, orienting it in a more usable fashion. They were prompt, professional, and took great care to keep everything clean. They did such a great job Im having them back to conduct maintenance on my HVAC system. I would strongly recommend them. -
Review 83 (2020-07-29 - Rating: 5)
We ran into an issue late at night. Since my wife works from home, we couldnt afford to try and wait for the morning. Matt, who had just gotten home, answered the call and was friendly and courteous to respond. He walked us through the options, gave me an estimate over the phone, and then set the expectations of when he would arrive. Situation was fixed quickly. -
Review 84 (2021-09-12 - Rating: 5)
They came out to change the filters on my RO system. They did not have the filters to fit my system but told me how to order them and install them. They did not charge me a fee for coming out. Very professional, nice and on time. I had them install my kitchen sink and they did a fantastic job. I will call them for all my plumbing. -
Review 85 (2021-03-26 - Rating: 5)
Im am the owner of a small Plumbing company and needed help clearing a main sewer line. I dont have the expensive jetter it takes to do the job properly. I called them up.and Lance came right away and did a great job. Just wanted to thank them for helping out a small company. I will definitely call again. -
Review 86 (2024-08-02 - Rating: 5)
1st American Pluming very helpful and assisting with a broken air conditioner.My call was taken and appointment scheduled within minutes without redirecting through answering service.Jon arrived on time and provided expert level troubleshooting and successfully completed the repair . I will consult 1st American plumbing again.Thanks for great service! -
Review 87 (2018-05-01 - Rating: 5)
Everyone at 1st American Plumbing was great! Matt came out to our house and determined quickly that our main line had a leak. He turned our water off and explained how we could keep our bill down during the leak. Also educated us on our piping system in our 1940s home. He even told us how we could save money on fixing it because he knew we couldn’t afford the unexpected expense.This is an honest, knowledgeable and stand up company. Thanks Matt! -
Review 88 (2021-09-15 - Rating: 5)
Jon is fabulous!! He has repeatedly come out to our home to fix various leaks we’ve had over the past few months. He is knowledgeable in his field and does GREAT work! This time it was our water pressure and shower. 😁 -
Review 89 (2021-09-25 - Rating: 5)
My technician Brady was awesome. Showed up right on time and even came back a second time because I had bought the wrong kind of disposal. Instead of just installing something he knew I’d be unhappy with later he informed me about it and didn’t even charge extra for coming back again. Super happy. -
Review 90 (2017-05-11 - Rating: 5)
We enjoyed having Matt from 1st American Plumbing come into our home to work. He was able to figure out what the problem was with our faucet and fix it in a timely manner. Matt was very friendly.I also liked that he put booties on his work boots to protect my floors. I would call on 1st American Plumbing again. :) THANKS -
Review 91 (2023-09-22 - Rating: 5)
We had a gremlin in our hot water system and were getting cold water sandwiches in with the hot. They came several times on warranty. They have been so good to work with. -
Review 92 (2021-07-08 - Rating: 5)
They came and examined our project and provided information about our shower and what it will take to make it 100%. They determined it was not in bad shape and the fixes are something we can do, which in turn saves us money. They didnt charge for the visit and provided us with all the information we need to handle this one area.We are very grateful for a company with such integrity and a willingness to truly help.Thank you.Bob and Sue -
Review 93 (2023-09-11 - Rating: 5)
Had some repairs done on my property. The plumber came and was able to fix them for a very reasonable price and quick as well.Highly recommend. -
Review 94 (2020-05-06 - Rating: 5)
They gave me an estimate for a job with some unknowns and were still able to finnish witin the estimate. They did a very good job and double and triple checked to make sure everything was set to run properly and correctly. I would recommend them and use them again. Blake and Same were very kind and I felt like I could trust them with my job and in my home. -
Review 95 (2020-07-14 - Rating: 5)
Blake and Brent came from 1st American to fix a badly leaking outdoor faucet on an older house. They gave options without being pushy, explaining thoroughly what had to be done and what was the best option for the problem. We also had them do another outdoor faucet at the same time. I highly recommend this company and these two gentlemen. Blake showed me before and after pictures and detailed everything that was done. -
Review 96 (2020-03-04 - Rating: 5)
Matt and his team are great. After our furnace stopped working, Matt came over and did an efficient diagnosis of our situation. He was polite and let me hover as he walked me through his troubleshooting process. I was amazed and relieved when he discovered that my furnaces exhaust was clogged with debris placed by my children. My experience was nothing but positive. I would recommend 1st American Plumbing, Heating, and Air to anyone for plumbing or HVAC. Thanks guys! -
Review 97 (2024-10-19 - Rating: 5)
Great service, they come on the time and resolved the issue. -
Review 98 (2023-11-24 - Rating: 5)
Brady was great. He fixed our problem and explained how we can avoid the issue in the future. Great experience. -
Review 99 (2021-08-13 - Rating: 5)
I had an issue with my main line later in the evening and Matt with 1st American Plumbing made time to come by and resolve my issue. He was professional and courteous and his work was excellent. Thank you for being available during these tough times. Very much appreciated -
Review 100 (2022-06-05 - Rating: 5)
1st American Plumbing fixed a pin hole leak in a pipe near the water heater. Not only did they fix the leak, they got the water heater working again and made sure it would continue to work after they left. I am very satisfied with their work. -
Review 101 (2020-09-26 - Rating: 5)
Weve used 1st American Plumbing for over 4 years. They have a great team and are reliable. During covid times its helpful to have plumbers who wear a mask and are careful what they touch. We just had Blake here from 1st American. He was on time, efficient and wore his mask the whole time and stood 6 ft away whenever we were talking. I recommend 1st American Plumbing, Heating and Air. -
Review 102 (2023-05-03 - Rating: 5)
Brady was awesome! He figured out the problem right away and explained exactly what needed to be done. He was kind and professional. Such a great experience! -
Review 103 (2019-10-20 - Rating: 5)
I had 1st American plumbing install a new water heater. A day later I woke up to a flooded basement. My basement had all new flooring. The owner Matt came out himself. He called a flood restoration company and the work began immediately. But not soon enough to save my flooring and my baseboards. These guys made sure everything was completely restored. It cost over $15,000.00. I learned from their insurance they had a spotless record prior to this. Their work is excellent, and when there’s an unforeseen mistake. They are accountable, considerate and kind. -
Review 104 (2021-06-19 - Rating: 5)
Brady did an awesome job. He was very customer friendly and was able to change the Fausett and fix the leak. I would recommend their company to anyone needing plumbing services! Thanks! 👍🏽 -
Review 105 (2024-11-11 - Rating: 5)
Great service. Thanks for helping us! -
Review 106 (2020-01-18 - Rating: 5)
Jon was excellent replaced 2 broken shower valves. Excellent communication friendly and he really knew what he was doing. And for a good price. I usually would have done this myself. Well worth having these guys do it. -
Review 107 (2018-07-30 - Rating: 5)
I have never had a bad experience with 1st American, they are always HONEST very helpful and on time. Matt and the other people they have sent have always done a great job for me. I would recommend them to anyone and have done so. Call these guys if you want good honest service. -
Review 108 (2020-04-16 - Rating: 5)
I contacted Matt with an after hours emergency. He was onsite in just over 30 minutes and took care of everything. He and his worker even out in shoe covers to protect the floors. Would highly recommend 1st American Plumbing -
Review 109 (2018-02-01 - Rating: 5)
We are in the process of selling our home. The buyers home inspection was this afternoon. This morning when my husband was taking a shower, something broke in the handle and the water would not shut off! We had to shut the water off at the main. At 7 am I called and Matt answered. He said someone would be out between 11-1. I told him about the house inspector and he said they had it covered! Sure enough, at 11 on the dot, Jon and Nathan knocked on the door. Jon quickly assessed the situation and they went for a part. They got back and had everything fixed in under an hour. Who knew that angels came in the form of plumbers?!?! They were so nice and professional. I will be using this company forever! Awesome! -
Review 110 (2024-08-16 - Rating: 5)
Jon was fantastic, very professional and kind. We had a leak that we couldn’t pinpoint, he gave us several options and referrals for restoration. 15/10 would recommend 1st American! -
Review 111 (2018-08-28 - Rating: 5)
They have been out twice for different services. Our service tech, Jon, always provides fast service and it is easy to discuss and understand the issues he finds.I appreciate this company and they will continue to be my first choice to call when I have HVAC or plumbing needs.Thank you! -
Review 112 (2017-11-16 - Rating: 5)
I found them by a referral and I am so glad that I did! They were able to help me within hours and at a price that was beyond fair and so helpful! I searched high and low for quick help and these guys took care of it fast and I could not be any happier! I have hired them for an HVAC item after the initial plumbing and it was also done quickly and professional with the utmost respect! I am hiring them again for every single plumbing and HVAC needs for my clients and my own home! It is so nice to find reliable and trustworthy help these days! breath of fresh air! THANK YOU! -
Review 113 (2018-01-13 - Rating: 5)
I was given a time frame when to expect the technician. He called before coming out to verify someone would be at home. Upon his arrival he called to review the list of jobs to be done. After doing the work he called to report they were done and verify he had completed the job. I asked some questions to clarify a few things and the response was informative and courteous. I appreciate the honest work ethic and the manner in which I was treated. -
Review 114 (2021-10-11 - Rating: 5)
I called 1st American because they were a local company. They worked on my schedule, showed up on time, and did a good job on resetting the toilet with a new wax ring. The tech did the job when I was at work and he gave my wife 2 options. So far it appears to be sealed up tight, before the drywall below is a total mess. -
Review 115 (2020-09-03 - Rating: 5)
By far the best tradesmen I have used in over thirty years in this house. Their treatment of veterans and seniors is going the extra mile and far too uncommon these days. In the future I would not consider using anyone else and highly recommended them. -
Review 116 (2023-11-05 - Rating: 5)
The technician took care of my water tank issue quickly and at a very reasonable cost. I’ll definitely use their services again. -
Review 117 (2020-04-27 - Rating: 5)
Thank you 1st American Plumbing!Matt with 1st American Plumbing is great and very professional. He helped us with our kitchen faucet services. Professional work, high quality service, affordable prices and great customer service. Highly recommend this company! -
Review 118 (2024-11-23 - Rating: 5)
Jared came right out when my water heater wasnt working.He got it running and Im very grateful!1st American always ensures its customers receive expeditious service. -
Review 119 (2023-10-09 - Rating: 5)
Brady was a very good representative of your company! If we need a plumber in the future we will be sure to give you a call. -
Review 120 (2018-12-01 - Rating: 5)
100% HONEST and the best out of the Herriman/Riverton/South Salt Lake Valley!!!!! Our furnace on a day it was 25° F outside. I called at 7:30 AM and they said theyd be out between 8 and 10. 15 minutes later, I got a text that they were on their way. Thats prompt service. Matt showed up, and took care of us. The problem didnt end up being as bad we thought. It turned out to be very minor and he fixed it and left it at that. Because they do heating, AC, and plumbing, I asked him to look at a couple of other things to see if theres anything that could be done. I didnt realize I kept him here for a few hours and by the time he left, he had completed some plumbing work, furnace work, and drain work! He walked me through everything he was doing and I would do it all over again! Ive already got plans to have him look at my AC unit come come early spring/summer! These guys deserve more than 5 stars! -
Review 121 (2020-12-17 - Rating: 5)
1st American plumbing is a great choice! Blake and Brent were so professional and kind. They installed a dishwasher for me and the whole process was so speedy and I felt confident in their work.I will be hiring American in the future. -
Review 122 (2023-09-23 - Rating: 5)
Jon is the best! Very punctual and friendly ! Explained everything so well! We will definitely use your service again! -
Review 123 (2023-08-01 - Rating: 5)
Jon was on time, solved my problem, and up front. Would recommend way over Superior. I called 1st American because Superior tried nickel and dining me. -
Review 124 (2017-07-18 - Rating: 5)
I was referred to Matt from a friend our water heater was spewing water and causing a flood. He gave me emergency information over the phone to help calm me down and get the water turned off. He came out the next day and gave me a quote. He is not pushy or rude like I have ran into before. He is neat, clean and very nice. -
Review 125 (2021-06-09 - Rating: 5)
We were without an AC unit for months! My friend got in touch with 1st American Plumbing and they gave us a quote and installed a new AC unit that is a better fit for our home than the original unit within a couple of weeks! They looked at our furnace and adjusted its placement. They cleaned up afterwards. There is NO other place we will call for any of the services provided by 1st American Plumbing. -
Review 126 (2021-02-05 - Rating: 5)
Jon did an amazing job installing a gasline for a gas stove in our home . He came prepared and did a wonderful job . Very experienced and educated on how to do things up to code. Very impressed and would highly recommend. -
Review 127 (2021-02-26 - Rating: 5)
Blake was a wealth of information. You could tell that he loved what he did. He was constantly explaining what he was doing and showed me the parts he replaced. He even discovered a frozen pipe while he was here and saved me a mess in the spring by taking care of it for me on the spot. Very impressed. -
Review 128 (2022-06-23 - Rating: 5)
The furnace was leaking and they were able to clean the system and fix it up very efficiently.Brady was my engineer and he was amazing! I will be using this team again with any issue I have in the future - -
Review 129 (2020-05-15 - Rating: 5)
When their plumber saw what was wrong and what I had already done to try and fix it, he told me that I had already done 90% of the work and advised me on where I could find the parts I needed to do the rest. I have an uncommon brand of water heater and I couldnt find the parts on my own. That guy saved me $300, was very professional and honest. I will look to them first for future needs. -
Review 130 (2022-10-26 - Rating: 5)
Brady helped us today and was amazing! Knowledgeable and professional and didn’t try to oversell their services. Would highly recommend using these guys! -
Review 131 (2020-06-10 - Rating: 5)
Blake and Lance came and solved my problem...they were friendly, professional and clean. They made sure they answered all my questions and explained what they would be doing to fix the problem. I have used their service before and will continue to call them as my go-to plumbers. -
Review 132 (2021-03-11 - Rating: 5)
Ive used 1st American for my business and home. Besides honest and professional work, I love their system that alerts me by text when theyre coming with a picture of their technician. It gives me piece of mind when I know I will not be personally be there and a younger family member is there to receive them. -
Review 133 (2023-02-27 - Rating: 5)
They were on time, polite, and walked me through the process. They tried to save me money from the time the appointment was made! I will definitely use them again! -
Review 134 (2021-04-16 - Rating: 5)
They cleaned out the pipes that had not been addressed for several years! They texted us when their people were on the way and arrived on time. Worked very hard to get the pipes flowing and cleaned up after they were done. Highly recommend them for all of your plumbing needs. -
Review 135 (2021-06-24 - Rating: 5)
Worked with our schedule to get an appointment, technician was able to diagnose and repair our AC quickly, cost seemed very fair. We would definitely use 1st American again in the future. -
Review 136 (2020-11-06 - Rating: 5)
This business knows what they’re doing from plumbing, heating and air. Phil installed a new furnace today with great results. We have used them many times over the years for plumbing work too. Thanks to 1st American! -
Review 137 (2023-01-08 - Rating: 5)
Called 1st American plumbing Sunday morning, and they responded very quickly. John went above and beyond to get the issue resolved quickly. Would highly recommend! -
Review 138 (2018-07-31 - Rating: 5)
They have done a few projects for me and do great work. Their team is very knowledgeable and professional. They gave us a great price on a job and came the next day to do it. -
Review 139 (2021-06-06 - Rating: 5)
Jon and Jared (maybe it was Jason?) sorry!’ were super profession and clean, they had to come unclogged the main sewer line at our salon late on a Saturday night . They were very timely and cleaned up after ! I am soGrateful to them -
Review 140 (2020-06-04 - Rating: 5)
They were honest and upfront about cost and what you needed to solve your problem. They dont hike up the cost unnecessarily. They work hard until the job is done. Trustworthy too. I wasnt scared to let them in my house. -
Review 141 (2024-01-11 - Rating: 5)
They were quick and did a great job explaining how to use the system.I’d definitely use them again. -
Review 142 (2024-01-19 - Rating: 5)
Johnny D. was great!He came quick, was very friendly and did great work. -
Review 143 (2020-10-26 - Rating: 5)
This was my first experience with this company, and I was very pleased. Brady and Lance were very friendly, knowledgeable, and helpful. I would definitely recommend this company and will was them in the future. -
Review 144 (2023-10-10 - Rating: 5)
Jonny was so knowledgeable and helpful. He is honest and Ive never had a bad experience with this company!!! Highly recommend! -
Review 145 (2023-11-28 - Rating: 5)
Jonny is supper effective. He got my slow drain flowing in 30 mins. Thank you! -
Review 146 (2023-09-05 - Rating: 5)
My a/c needed tuning up and the compressor needed cleaning. Tyrell was very professional, knowledgeable, and worked quickly. -
Review 147 (2021-11-16 - Rating: 5)
Tech was very knowledgeable on parts and installation of tankless water heater. He showed me all the options before beginning. Only day 2 but so far no issues -
Review 148 (2023-02-11 - Rating: 5)
We had an emergency with a bathtub faucet on a weekend and had someone here within 45 minutes. Service was quick and Nicholas was informative and kind. -
Review 149 (2022-09-26 - Rating: 5)
Service tech Brady Austin was very professional abd honest with the options available for my situation and answered every question i had and even gave me a quick tutorial on how to self maintain my water heater..will be using this company services for our future needs -
Review 150 (2020-06-18 - Rating: 5)
Lance came out quickly and did a great job. Super nice guy and takes pride in his work. Would recommend. Ask for Lance. He was awesome. -
Review 151 (2022-10-20 - Rating: 5)
Nicholas did a great job of servicing my furnace. He was knowledgeable, very clean and efficient. I highly recommend this company and Nicholas. -
Review 152 (2021-06-26 - Rating: 5)
Jon did an excellent of fixing our air conditioner which had stopped cooling. He also did an awesome job of fixing a water pipe in our house that had frozen during Winter. -
Review 153 (2022-11-22 - Rating: 5)
I will continue using 1st American Plumbing. They have done a few other jobs for me in the past. They are always professional, on time, well priced and honest. -
Review 154 (2020-11-25 - Rating: 5)
These guys are amazing! We had a drain back up on the day before thanksgiving and they came right out and got us fixed for the holiday. I highly recommend them! -
Review 155 (2024-08-23 - Rating: 5)
Great to work with and affordable prices. Recommend!!! -
Review 156 (2017-05-24 - Rating: 5)
1st American Plumbing was on-time and professional. And they didnt try to upsell me. They just did what was needed, quickly and for a great price. I would highly recommend them to anyone! -
Review 157 (2023-09-10 - Rating: 5)
Weve had 1st American do work for us multiple times and have always been happy with their knowledge, professionalism, and expertise. -
Review 158 (2018-02-08 - Rating: 5)
Dispatch was accommodating. Jon (Master Plumber) was courteous, fast and proficient. Great experience. I’ll definitely use these folks again. -
Review 159 (2020-04-18 - Rating: 5)
Matt was amazing! Showed up as promised on a Saturday. Stayed until the problem was resolved. Highly recommend 1st American Plumbing! -
Review 160 (2020-11-14 - Rating: 5)
1st American convinced me to cancel my Whipple service club membership. They were SO much cheaper and the Whipple tech had no clue what he was doing. Quick service and thorough job. Thanks! -
Review 161 (2023-07-21 - Rating: 5)
John was here within 30 mins of our call and fixed the problem quickly. I will happily use this company again. -
Review 162 (2024-11-11 - Rating: 5)
We had some maintenance work and heater check up performed by 1st American Plumbing. As usual, on time, friendly, knowledgeable and professional service received. I can’t say enough great and good things about 1st American! I highly recommend their services. -
Review 163 (2020-11-11 - Rating: 5)
They installed a hook up to our refrigerator for ice and water and did a phenomenal job! They were on time. Answered all of our questions and were very quick! Will use them for life! -
Review 164 (2020-06-01 - Rating: 5)
I had 1st American come install a water softener, they do a great job and always go above and beyond. They even honored a sales price from a couple months earlier. -
Review 165 (2017-11-01 - Rating: 5)
Did a great job fixing our water heater. They were fast and very professional. Did a lot of research for us and provided several options. Quality work! -
Review 166 (2023-06-27 - Rating: 5)
This company is always on time, polite, friendly and they get the job done very quickly and efficiently.Thats why we always call 1st American first!! -
Review 167 (2018-05-07 - Rating: 5)
1st American is the best plumber ever! This was the best experience I have ever had in having a plumber come to my house! They are very knowledgeable and get the job done! And they are friendly too!! -
Review 168 (2020-05-15 - Rating: 5)
These guys went above and beyond! Im so glad guys like this are in the business where I know they will take care of me. I had something pretty scary happen on a new home and they came and fixed me all up and were very competitive on price as well. Thanks you 1st American! -
Review 169 (2024-06-13 - Rating: 5)
Great service, honest diagnose and recommendation. Highly recommend. -
Review 170 (2024-07-28 - Rating: 5)
Great service! The people are great! :) -
Review 171 (2020-03-17 - Rating: 5)
Jon was awesome. Informative, communicative, hard working. He did a great job. Will definitely recommend in the future. -
Review 172 (2018-10-09 - Rating: 5)
1st American was able to come out same day, fixed the leak quickly and charged a fair price. We will definitely use them again! -
Review 173 (2020-02-28 - Rating: 5)
This company is outstanding. Superior is the right name for this company. I highly recommend this company for their customer service and productivity. These guys go out of their way to get the job done right. -
Review 174 (2021-08-14 - Rating: 5)
The company and repair techs were honest and did a fantastic job. Will only use them for any future needs. Will recommend them to anyone needing service! -
Review 175 (2022-05-06 - Rating: 5)
Jared and Tyrell were both fantastic. I already have them scheduled to come back and fix a few more things. -
Review 176 (2023-07-20 - Rating: 5)
Called in middle of a summer day, they showed up and tuned my AC. I was back in business by 6pm. Great business. -
Review 177 (2020-01-26 - Rating: 5)
I am so glad I found Matt/1st American from a referral 3 years ago when I needed a new furnace/AC. I had been dishonestly advised and charged by a local name brand company and was looking for someone I felt I could trust. 1st American has been honest and very quick to respond. They explain things in a way I can understand and so I can make an informed decision. They are personable and take quality time to look over everything, not just what was called for. I highly recommend them to anyone needed fast response and honest and good results. -
Review 178 (2024-10-15 - Rating: 5)
Johnny was efficient and friendly. We are pleased with his work and honesty.Thank you. -
Review 179 (2023-10-16 - Rating: 4)
They know what they’re doing a little late but it’s Sunday so it’s understandable. They answer all questions in detail which makes you comfortable. -
Review 180 (2017-05-01 - Rating: 5)
Matt did everything we asked asked plus more. He was knowledgeable and gave us options. I highly recommend 1st American Plumbing! -
Review 181 (2020-04-16 - Rating: 5)
Lance and Jon were both fantastic. Very knowledgeable, detail oriented and honest. Highly recommend. -
Review 182 (2018-09-12 - Rating: 5)
I have had such great experiences with Matt and John. I would highly recommend and will only use 1st American Plumbing. -
Review 183 (2023-08-03 - Rating: 5)
The best service we have ever experienced. Wonderful will use them again. -
Review 184 (2024-01-12 - Rating: 5)
Fast, friendly, knowledgeable, and effective. Good American traits. No complaints. -
Review 185 (2020-06-16 - Rating: 5)
Took him a while to find some specialty parts, but he found them, drove across town to get them, and my shower is working beautifully now! -
Review 186 (2018-11-07 - Rating: 5)
I tried a new company today, and 1st American Plumbing was great! Fixed our furnace quickly and professionally. Thanks! -
Review 187 (2024-03-26 - Rating: 5)
Brady did great, coming after hours and helping me find the root of the issue. His expertise and experience were helpful, and he gave great advice for future care. Good price, helpful staff, a great experience overall. -
Review 188 (2022-11-18 - Rating: 5)
Great customer service from Brady!! Thank you for your professionalism and help.I would recommend using this company 👌 -
Review 189 (2018-07-19 - Rating: 5)
This is not an easy business, is it? Emergencies, demands, timing, unsuspected things. The guys at First American bend over backward to make it work, and come up with great suggestions. Awesome -
Review 190 (2020-04-11 - Rating: 5)
Matt and his team are pros. Theyre thorough, quality minded, tidy, and an all around great asset to the community. -
Review 191 (2020-01-15 - Rating: 5)
Matt and his team rock! Professional, friendly, timely, knowledgeable, clean...what else can I say! If you need plumbing, heating, air, anything mechanical, this is your team!! -
Review 192 (2024-01-10 - Rating: 5)
From the moment I contacted American Plumbing, they demonstrated remarkable responsiveness by dispatching a team within hours of my request.The technicians, Nick and Cameron, were not only prompt but also highly competent. They efficiently identified my plumbing issue and proposed a solution in no time. They were professional, friendly, and respectful while also taking the time to explain the problem, solution, and answer all of my questions in a clear manner.While addressing my initial concern, they discovered a larger issue related to my water pressure. Instead of merely fixing the immediate problem, they went above and beyond by thoroughly inspecting and identifying the other issue. This proactive approach saved me from future headaches.I very much appreciated their transparency when discussing fees and available options. They were not overly pushy and allowed me to make an informed decision without feeling pressured.I would absolutely recommend American Plumbing for their quick response, skilled technicians, and exceptional customer service. -
Review 193 (2023-09-22 - Rating: 5)
The plumber was able to find the source of the problem quickly and solve the problem quickly. I will definatly call them again.