The Cherokee Group Plumbing, HVAC & Electrical in Sevierville

Review 1 (2024-03-28 - Rating: 5)
Fantastic group to work with. We have water heater and HVAC installed in our new home construction from Cherokee and they were excellent. Had annual check up from Chas (water heater) and Dylon (HVAC) this past week and they were both very professional and very nice. Thankful we can rely on them for any future needs. Highly recommend them!

Review 2 (2024-01-02 - Rating: 5)
We recently purchased a home in West Knoxville and needed several electrical outlets installed in multiple rooms. Colton from the Cherokee Groups electrical division came and was able to get this taken care of for us. He was extremely professional, on-time and we felt that their price was well within reason! We had a great experience and will definitely be using them again!

Review 3 (2024-04-15 - Rating: 5)
Highly recommend this company! Very responsive and shows up to get the job done when they say they are going to. We had them come out to repair a gas leak in Gatlinburg and they did the work, worked with gas company to make sure the gas could safely be turned back on and it was all at a fair price. There are a LOT of scammers in the Smokies but this company was fair and showed up when they said they would!

Review 4 (2023-03-16 - Rating: 5)
Great service from start to finish. The lady that made my appointment listened well to understand my needs. She communicated them with the technician who had everything needed for all the plumbing repairs. Glenn (the technician) was kind, courteous and very helpful. Once all the plumbing issues were completed in 3 bathrooms, he went the extra mile in helping me replace the bathroom vanity and making some modifications on the countertop.

Review 5 (2024-02-14 - Rating: 5)
HVAC Repair Tech, Glenn was super helpful and polite. He is an example of an excellent role model employee for this company! Will definitely use this company again. Thank you.

Review 6 (2022-02-03 - Rating: 5)
I used Cherokee Group extensively last year when I was developing a rental property in Pigeon Forge. I was very happy with their services they provided from start to finish. Ben oversaw the installation of power at my site and was great to work with. He even went the extra mile delivering a generator at the site after hours to help out in a pinch. I worked with Alan to connect the septic line at the property, and Charles has serviced the plumbing at my rental cabin in Sevierville on various occasions. I have never been disappointed with the service I received from Cherokee Group. I have found them to be professional, to communicate well and to have very fair and competitive prices. Their recommendations have always been on the conservative side and there have not been unexpected, expensive surprises. Because I live out of state and have had not great experiences with several other companies I am extremely grateful to have found a company I can fully trust to help me with the needs of my rental properties while I am live far away, and am trying to keep my costs and headaches as low as possible.

Review 7 (2023-03-23 - Rating: 5)
We had an outdoor faucet that was leaking and a garbage disposal that was hung up. Brendan from Cherokee plumbing came out and was AWESOME!! Found the problem immediately with the faucet and had it fixed. The garbage disposal was more of a trial since he found a screw had dropped in the disposal, but he keep fooling with it until the screw came out. Brendan not only was very knowledgeable about the problems, but was extremely polite and personable.I will definitely ask for him if we have any more plumbing issues.

Review 8 (2020-12-10 - Rating: 5)
I have had to use the plumbing staff an emergency situation more than once. They have always been prompt and very helpful. Each time they have got us up and going and have found ways to help us in ways of convenience and money. Very appreciative of their help!

Review 9 (2024-04-09 - Rating: 5)
We have been using the Cherokee Group for years. Very reliable and cost effective company.

Review 10 (2019-02-05 - Rating: 5)
Great customer service and very professional! Willing to come out on the weekends and check a/c units. Did not take them long to realize what the issue was. Super friendly and kept me updated the entire time. Great company will use again and I highly recommend.

Review 11 (2019-09-07 - Rating: 5)
JR came to our cabin today, to repair toilet problems. We can say one thing, if he came to repair, that is what he is going to do. Ten thumbs up for JR! He stayed until he found it. JR, you need a raise my man. You were great!😄

Review 12 (2023-11-30 - Rating: 5)
Very good service. Weve used numerous times and found excellent service and response. Highly recommended!

Review 13 (2017-07-26 - Rating: 5)
They came to help when no one else would. Rodney did a great job, resolved the problem quickly, was very professional. I would call them any time for any thing!

Review 14 (2018-02-23 - Rating: 5)
Fine organization! Very helpful in solving my issues! Technicians were very knowledgeable and helpful. Recommend for all your plumbing, HVAC, and electrical needs.

Review 15 (2021-05-12 - Rating: 5)
This company and their workers are awesome.Thank-you for helping my business get up and running during my recent renovation.

Review 16 (2024-04-18 - Rating: 5)
Charles is a great guy. Went up and beyond his job and helped me when I was stranded with my motorcycle. Your company is blessed with a guy like Charles.

Review 17 (2021-12-12 - Rating: 5)
AWesome company came to help with emergency electrical problem and fixed it. Larry was awesome

Review 18 (2020-01-09 - Rating: 5)
They are a great group of guys and take extreme pride in their work

Review 19 (2020-01-08 - Rating: 5)
Cherokee Group has come to my rescue many, many times. Honest and will get the job done right. Great company.

Review 20 (2018-10-29 - Rating: 5)
Quick on quote and service! I highly recommend!

Review 23 (2020-10-05 - Rating: 5)
Great friendly people with a professional approach

The Cherokee Group Plumbing, HVAC & Electrical