Mission Restoration

Photo of Mission Restoration

Located in Santee, California

Address: 8710 Railroad Ave, Santee, CA 92071, United States

Phone: +1 619-243-0007

Rating: 3.5

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Contractor
  • Building restoration service
  • Fire damage restoration service
  • Water damage restoration service
  • Window installation service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2019-03-20 - Rating: 5)

    I had a great experience with Mission Restoration. I had a water heater leak and had a little flooding. I had to remove the dry wall in my garage and the carpet in my downstairs room. The ETA was for a week for all the restoration but everything took 3 days. Robert was a great project manager.

  • Review 2 (2017-04-28 - Rating: 5)

    I had my slab leak in my home in February and my plumber recommended I call Mission Restoration for the damages the leak had caused to my carpet and bathroom. They were amazing! They arrived to my house in 30 minutes, did a free evaluation, and helped me through the process. They were even able to save my carpet and leave it cleaner than before the leak. I would never wish water damage on anyone, but if you do have water damage...call Mission Restoration!

  • Review 3 (2024-10-17 - Rating: 5)

    They were great with my issues I had. No problem at all very helpful and went about and Beyond with my stuff!!

  • Review 4 (2017-04-25 - Rating: 5)

    I Was referred to Mission by my co workers husband who works in plumbing. Garage Water heater flooded entire bottom floor and entryways. Mission had a team to dry out my house that same evening. Their build team put everything back better than new and on time as promised. They even help handle all the insurance bs. Quick turn around. Quality Job Thanks Jim & Team!

  • Review 5 (2017-12-16 - Rating: 5)

    Michelle at mission restoration is amazing I dealt with her and she made me so comfortable and happy. Ritchie was my project manger during my flood and I can’t say nothing bad. He was super friendly and professional and even my 4 month old loved him, and she is super picky! And my insurance adjuster loved him. Thank you so much you guys made me so so happy!

  • Review 6 (2017-10-07 - Rating: 4)

    We came home to a pipe burst in our bathroom area and water everywhere! Called our plumbers,Ozzy Plumbing and they told us about Mission Restoration.Brandon from came over right away and gave us the information about our next steps dealing with this mess. He Alfredo Barcenas come to our home and immediately took action! Alfredo helped us with all of our questions working to minimize any further water damage and turning our home the way it was before this happen. He was friendly, always on time, and extremely PROFESSIONAL, Im very pleased with my experience. We recommend them for any flood restoration or flood repairs you might need!

  • Review 7 (2018-06-16 - Rating: 5)

    File this one under Companies You Want in Your Corner. About a week ago, I had a contractor in my new home doing some floor remodel work. He discovered extensive water damage from the upstairs bathroom all the way to the kitchen below it. Of course, this happened while my husband is on a year-long deployment, leaving me with 3 little ones under 5 years old and a baby on the way. Needless to say, this put my overwhelm-meter at about a 10. My insurance agent put me in contact with Mission Restoration and Jim (I believe he is the owner?) reached out right away. Despite (or maybe because of) my lack of knowledge regarding water damage, home repairs, or anything even remotely related, Jim was kind, patient, and encouraging, promising me full support and a speedy solution. Within the hour, he sent out James OConner, one of his technicians. As Jim promised, James circled wagons around me! He was **extremely knowledgeable** about the claims-filing process and how to submit a successful claim (I feel like I now know enough to even walk someone else through it after one thorough conversation with him). But more importantly than being knowledgeable, he explained it all to me in a way that made it accessible for someone with my tiny knowledge-base in this area. I immediately trusted him with the job and felt 10000% confident that I had nothing to worry about with getting my claim put through. (Lets be honest, its awesome when someone is as competent, friendly, and relatable as James was, but at the end of the day, you need that insurance claim to go through so that youre not left to foot a $7K repair bill and thats exactly why I trusted the job to James upon our first meeting). I hate to paint with a broad brush but contractors are not known for their forthrightness or integrity. Stereotypes be damned; James is the guy you want. In fact, although I had a fantastic experience with Jim upon my first connection with this company, I would go so far as to say that if you find yourself the unlucky owner of a leaky, moldy, or otherwise lacking home, specifically request James OConner when you contact Mission Restoration. My bottom line: he was honest about the job and the scope of the work (even if it wasnt all awesome news), and he let me know what to expect from my end as well as what I could expect from him. This is EVERYTHING when dealing with contractors! Save yourself some grief and avoid the Contractor Run-Around that so many of them are known for. Avoid bozos who make the job seem dramatically worse (cha-ching) or much less complicated than what will really play out. This is one business card I will be keeping for years to come (or until this guy ranks up too high or gets recognized for his excellent customer service and gets picked up by a bigger company...whichever comes first! A very big thank-you to Jim for sending me your best!

  • Review 8 (2018-10-06 - Rating: 5)

    This is my second time using Mission restoration services. Just like the first time they did an amazing job fixing the damage caused by a water leak. Josh / Brandon were very clear on what steps were going to take place. Everything was completed on time. Pleasure to work with, Thank you!

  • Review 9 (2017-04-28 - Rating: 5)

    Im so glad i found this company! i had an awful flood in my bathroom last month and Mission Restoration took care of my house and made sure my bathroom was back to normal as quick as possible! Huge thanks to them for keeping me updated and taking care of me and my family

  • Review 10 (2017-05-08 - Rating: 5)

    I had a flood in my apartment and they did a stellar job. Prompt service, their work was tidey and professional. Id highly reccomend mission for any of your water damage needs

  • Review 11 (2016-05-22 - Rating: 5)

    The best damage restoration and remodeling company in all of San Diego.

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