Dial One Sonshine Heating, Air & Plumbing - Santa Ana
Located in Santa ana, California
Address: 3655 W McFadden Ave, Santa Ana, CA 92704, United States
Phone: +1 714-613-1016
Rating: 4.8
Services
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning store
- Air conditioning system supplier
- Drainage service
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-30 - Rating: 5)
This is the first time I used this furnace company and I was so impressed with how professional Brock and Shane were. I decided to try this company because they offered the $79 Furnace special and I am so glad that I did that. Brock and Shane Were extremely professional and thorough and everything that they did from cleaning the furnace to fully explaining exactly what they were doing and why. Brock is especially good at educating everything related to the furnace from how it works to how to extend the life of the furnace. What I like was that they were so professional and there was no pressure To pay extra or to feel forced into doing repairs Which it did need. Because of their professionalism. Attention to detail. But most importantly that they were Not high pressuring me makes me absolutely confident I will use them again and I give them my highest Recommendation -
Review 2 (2024-12-24 - Rating: 5)
Bill was great. He explained everything that he did and why it was important and shared with me what I need to do to maintain my heating system. I appreciated his kindness and willingness to help me understand the annual maintenance of my heater system. He also shared with me some fixes and upgrades I might want to consider to increase the efficiency of my heater. I look forward to having him visit in the future, as I felt he was very knowledgeable and Helpful. -
Review 3 (2024-12-25 - Rating: 5)
John was prompt, very thorough and knowledgeable. He made sure to explain each thing he did and every detail about his findings. I appreciated very much his professionalism and was impressed with how he taught me about parts and processes in a way I understand. If you come to this company and John in particular via Veteran Air as I did, please know you are in great hands! -
Review 4 (2024-11-19 - Rating: 5)
John came to do an inspection and maintenance of our heater and air conditioner. He was incredibly thorough. He spent a lot of time educating us about the systems and explaining his findings. He was honest, sincere and friendly. We will definitely ask for him for any future workAdd on: Dial One Sonshine did a fine job in installing our new HVAC system. John came out when it was done and did a walk through to make sure everything was done right. He found a couple of minor issues, and Dial One was out within the next few days to finish them off. A very fine job all around. -
Review 5 (2024-12-07 - Rating: 5)
A big thanks to Greg and the team at Dial One. My kitchen sink was backing up and I was able to get a late window from 3-6 p.m. the following day. Shannon let me know that my tech was still on the way, but was going to appear at the later end of my repair window, which I appreciated.Greg had a long day but arrived at 5:30 p.m., ready to help. After 2 hours of work, he made headway with a major clog and I can use my sink again! He was professional and thorough. I recommend this business. -
Review 6 (2024-12-13 - Rating: 5)
I had the pleasure of working with Bill from Dial One, and I can’t recommend him enough. He was extremely professional, knowledgeable, and went above and beyond to ensure everything was handled perfectly. On top of that, he’s just a genuinely nice guy who made the entire experience stress-free and enjoyable. If you’re looking for someone reliable and personable, Bill Ferguson is your guy! -
Review 7 (2024-12-04 - Rating: 5)
JR did a great job! He was very thorough with his assessment and explained everything so it was easy to understand. Most importantly, he identified the problem we had was simply a blown fuse and he replaced it immediately for an extremely reasonable price. I definitely recommend this company to anyone looking for a tune up or repair! -
Review 8 (2025-01-08 - Rating: 5)
Technician Shane was polite, thorough and detailed. He explained all he had done when he completed his maintenance review.I was pleased with is work and encourage him to continue being the thorough worker he was today. -
Review 9 (2024-12-04 - Rating: 5)
Great experience with a tune-up for our older furnace unit. Luke was super kind and professional - and thorough but efficient. He helped us come up with a plan to get the system working better and improve air quality. Really feels like great service! -
Review 10 (2024-12-18 - Rating: 5)
Dial 1 Heating & Air installed a new HVAC System and ducts about 8 months ago. It has been working great and was time for a free checkup, as part of the original purchase.Bob arrived right on time at 8AM. He was very polite and went over all his readings when finished. They are keeping a history of all measurements to keep track of future wear and tear. I watched Bob work. I feel he is trustworthy & will have Bob back for future work when necessary. -
Review 11 (2025-01-08 - Rating: 5)
Is a very good company. Greg come out to service my water heater. He not only checked the water heater but he also checks all the hoses & faucets in the entire house. He was very friendly & did a excellent job explaining everything to me. I highly recommend Dial One Sonshine & Greg to handle your plumbing or heating need. Patty Cervantes -
Review 12 (2025-01-06 - Rating: 5)
Greg Overton was very professional and knowledgeable. He did a very thorough job, he explained everything he was doing and why. He went over what he thought should be done. Thank you very much. -
Review 13 (2024-10-05 - Rating: 5)
Matt was very helpful and knowledgeable. Explained all the details very clearly and was not in a rush to leave for another job. Serviced our HVAC and the AC performance improved instantly. Christian was also very friendly and polite, offered a fair price for the required services and gave us a good deal. Juan who did the water heater maintenance was also great and explained all the details patiently. Definitely recommend this company. -
Review 14 (2024-11-11 - Rating: 5)
Luke serviced my heater today. He is so kind and patient. He didnt rush through he thoroughly looked at my heater. In addition to the excellent customer service, he is a good teacher. I had questions and he took his time and answered every single one. Thank you Luke so very much! -
Review 15 (2024-12-22 - Rating: 5)
Rick is the total pro. He arrived and before doing any work, he analyzed the situation and gave me options before he started the repair. He is very friendly and accomodating. Also, I thought the price charged was reasonable. -
Review 16 (2024-10-11 - Rating: 5)
John did a great job and finding all the issues and addressing them without gouging us on price, like other companies have in the past. He was early for our appointment and respectful of our home while he was working on it. 10/10 I would recommend him for anyone needing a heater service. -
Review 17 (2025-01-08 - Rating: 5)
Daniel was great! Answered every question we had and explained everything very well to us. Will definitely be calling you again. And our heater is working again! Thank you 🙏 -
Review 18 (2024-12-12 - Rating: 5)
Greg was awesome! He was very personable and conscientious and took his time to explain everything he was doing and the reasons for why things can go wrong in our plumbing. I would highly recommend Greg specifically, but also Dial One Sonshine as a company to anyone who has plumbing needs! -
Review 19 (2024-10-09 - Rating: 5)
I had a leak in my kitchen that needed immediate attention, and Bert was fantastic. He quickly identified the source of the problem and efficiently stopped the leak. He also installed a brand-new kitchen faucet, and everything works perfectly now. The entire process was smooth, and Bert was professional, on time friendly, very knowledgeable answering all my questions. I’m very happy with the service and highly recommend them for any plumbing work! -
Review 20 (2024-12-23 - Rating: 5)
After our HVAC unit was inspected, we needed the air scrubber and cell replaced. David Hernandez showed up on time and replaced the unit very efficiently and showed us the pictures of the new part in place and the old part that was removed. Thanks David for showing us the quality of your work. We are very happy to do business with this company 👍🙏 -
Review 21 (2024-09-03 - Rating: 5)
Norman with Dial One Sonshine Heating, Air & Plumbing was beyond phenomenal! He was professional, helpful, technical & explained everything along the way. I felt like I could trust him. He did an excellent job with solving all my issues. I could not imagine a better experience! -
Review 22 (2024-11-01 - Rating: 5)
Matt came to do an inspection and maintenance of our heater. He was incredibly thorough. He spent a lot of time educating us about the systems and explaining his findings. He was honest, sincere and friendly. We will definitely ask for him for any future work -
Review 23 (2025-01-02 - Rating: 5)
Jon aka JR and the Dial One team were awesome! Same day service, head-scratcher troubleshooting on obsolete thermostat and now regular service and maintenance on fairly complex two-unit systems (ac, heat, water heater). -
Review 24 (2025-01-03 - Rating: 5)
Great service from Brock with Avis/ Dialonesondhone. The tehnician arrived ed on time, was courteous and explained all he needed to do to service and protect my furnace. It was a great experience. -
Review 25 (2024-09-24 - Rating: 5)
John was outstanding. He went through every aspect of my A/C system and explained the reason for the check. He was far more thorough than any other technician Ive had check my system over the 22+ yearsthat Ive had my A/C unit. He was verycordial throughout the whole diagnostic process. -
Review 26 (2024-10-29 - Rating: 5)
Jason’s per was superb. He thoroughly briefed us on all that would be done and any choices we would have to make. The inspection and service was done to our complete satisfaction.Later he returned to give us an estimate on cleaning and reinsulating our attic.Everything was done to our complete satisfaction in this case as well.Jason is an outstanding technician and manager. -
Review 27 (2025-01-07 - Rating: 5)
Great service and advice for my tankless water issue. Was able to install a replacement device the same day. Excellent service and great customer service. Highly recommended -
Review 28 (2024-12-21 - Rating: 5)
Sheldon Jr and the whole team at Dial One are amazing. They are very thorough and explain what they will be doing and how they are planning to do the service. They make sure everything is clean before they leave. I would recommend Dial One if you have plumbing issues, heating or air conditioning issues. They cover it all. -
Review 29 (2024-08-09 - Rating: 5)
Our Technician J.R. did an excellent job at our home. He was very informative, knowledgeable and explained everything that he did so it was well understood. He was polite and courteous and wore the booties around his shoes upon entering our home. I would highly recommend your company if all your Technicians are just like him. -
Review 30 (2024-10-28 - Rating: 5)
Bill was the servicemen that came to my house to do preventative maintenance on my air conditioner and furnace. He was very friendly and did his job while making sure not to disturb anything in the house. After he was done, he thoroughly went over his findings with me. Much appreciated 👍🏼 -
Review 31 (2024-10-26 - Rating: 5)
Norman was friendly, knowledgeable and honest. I requested an inspection of the condenser for the A/C system but I agreed that the timing is better during the spring and summer months when the weather is warm. Norman also mentioned to me about attic insulation and why its important. A well insulated attic space allows the condenser and FAU work more efficiently which saves energy and that I agree with. So I will look into having the attic insulation replaced and installed with new insulation.Norman was very pleasant to discuss and point out issues including the vents and filter replacements. -
Review 32 (2024-11-26 - Rating: 5)
I had Robert from Dial One Sonshine plumbing come out and replace an upstairs shower tub spout!He was such a pro! Fast ,courtesy, and did an impeccable job!Thank you so much!Sincerely, a new customer,Jeff Becker -
Review 33 (2024-11-18 - Rating: 5)
Broc and Jason came by to inspect our unit that wasn’t heating properly. They both were very kind and thorough with their work. We appreciate their good energy and eagerness to help. We would recommend to anyone who has HVAC issues. Thank you very much! -
Review 34 (2024-12-18 - Rating: 5)
Broc Arnold came to my home today for a bi-annual furnace tuneup, and he couldn’t have been more helpful and friendly! He checked everything, and explained to me just what he was doing and then completed an easy to understand form for me.I have one more free visit on my contract, but I signed up to continue on with Dial One Sonshine. And I would definitely like Broc to be my technician every time! -
Review 35 (2024-09-30 - Rating: 5)
Dial One Sonshine was awesome! I had a leak called them, they came same day. Issue found and fixed by next morning. Very happy. Both Shelden Jr. and Shelden Sr. are excellent.I told them as well that I would highly recommend them! I say 5 Stars -
Review 36 (2024-08-21 - Rating: 5)
Bill was Awesome!! Very professional, but personable as well. After he was here five minutes, it was like we’ve known each other for years.As for his work, it was a very comprehensive check up. He took pictures of everything he did, and then explain every step. Really good service!! Thanks Bill -
Review 37 (2024-12-16 - Rating: 5)
Matty was amazing! Very professional and also quite helpful in bringing in my trash can and taking out some boxes. He was kind, talked me through everything he was doing, and left things clean. Great job!! -
Review 38 (2024-12-08 - Rating: 5)
John was very professional and detailed throughout the entire service call. You were able to tell and feel confident regarding his knowledge. Would definitely recommend him. -
Review 39 (2024-12-24 - Rating: 5)
John’s professional, helpful, client-oriented approach really impressed me during our 3 hour furnace tune-up. I bumped my $79 offer to $139 AC and furnace tune-up. -
Review 40 (2024-09-12 - Rating: 5)
Top drawer service! Our technician, Luke, was prompt, knowledgeable and thorough. He took all the time with us we needed, so we never felt rushed. This was our first time using Sonshine, and we’re very impressed! -
Review 41 (2024-09-15 - Rating: 5)
Had a sudden AC drainage tray overflow.Tech Matty came to diagnose the issue. I could not have asked for a better person to do the job. Matty was thorough, professional, kind and trustworthy. I was so very grateful for his work and detailed explanation with patience. Because of Matty, I decided to replace my system with Dial One. I wish all the techs are like Matty. Thank you Matty. -
Review 42 (2024-11-26 - Rating: 5)
The company and JR were very knowledgeable and friendly. They came out to the job right away and I appreciate that. Very communicative. I didn’t know them that long but they feel like family already. -
Review 43 (2024-11-27 - Rating: 5)
I’ll give 5 stars because I liked John but they’re probably a little expensive for replacement of furnace and ducting (estimated 15-20k). Not sure what they would charge for repairs. My furnace is 50+ yrs old, it is fit to be replaced I understand they couldn’t just tune it up, it’s damaged. However, it doesn’t seems like a 15-20k job to me. I’m getting other estimates. -
Review 44 (2024-11-06 - Rating: 5)
Broc is very professional and efficient. He explains everything well. Dial One Sonshine is my go to choice for my A/C and Water Heater needs.Juan Castillo did an awesome job on my water heater maintenance today and explained everything carefully to me. I trust Dial One . -
Review 45 (2024-08-14 - Rating: 5)
Bert was awesome. So personable and fun to talk with. Explained everything to me and was very knowledgeable about the whole process ahead of us after his part is done. We shared a passion for Disney and the Ducks. His work was successful and while doing it he was very respectful of my personal property. Very neat and organized. Left no mess behind. A+ -
Review 46 (2025-01-07 - Rating: 5)
Their tankless tech, Bert Specht, Responded same day and provided a much needed advanced notice of arrival. Found the problem quickly and got my tankless up, running & tested without incident. -
Review 47 (2024-10-02 - Rating: 5)
Our Tech was Norman Cardona he came over for our AC annual maintenance check. He was very thorough when he explained all the components and his findings. He was patient with all of our questions and he was kind to my dog. My husband and I were very satisfied with Normans great service. -
Review 48 (2024-12-20 - Rating: 5)
Once again, Im glad to repeat the following for the annual check up that Matty performed on my HAVC system today:Dial Ones response was quick. Matt appeared on-time (in fact early) and did a thorough checkup of my system.He quickly resolved any issues. And, Matt has a really good non-pressure approach in presenting additional up-sales service to customers.PS: Matt was very professional & respectful with his 3nd visit & assistance.Thank youDr. Rendell Drew, Professor& Another Happy Customer -
Review 49 (2024-11-06 - Rating: 5)
Dial One Sunshine Inc, working with them to repipe our plumbing system has been great. When new issues come up, they are so helpful in working with the problems. Danny has been wonderfulexplaining everything so that we understand the situations. Dial One has been with us for all our heating, air conditioning, water heater and now the big plumbing issues. Very knowledgeable. -
Review 50 (2024-10-06 - Rating: 5)
Broc was very accommodating and listened to my concerns. He arrived on time and kept me informed of what he was doing. Asked me if I had any further questions and whether he could do anything more while he was here. I would highly recommend him and am grateful for his time and service. -
Review 51 (2024-12-23 - Rating: 5)
Great experience with my tech JR who was doing maintenance on my furnace. He was super friendly and gave me a lot of helpful tipsUpdate: Juan also came by for maintenance on my water heater later and was also nice and took the time to answer my questions -
Review 52 (2024-08-05 - Rating: 5)
Ethan was friendly and very knowledgeable about our water heater. He explained everything clearly so I had all of the information. Not pushy, but he made sure I understood how important each service is for my consideration. He worked quick, clean, and quiet. Great job. -
Review 53 (2024-11-11 - Rating: 5)
Matty (Mathew Gilligan) my technician from Dial One Sonshine arrived and was the most professional and personable technician I have had in years. He is a gem to be modeled by all technicians. He was thorough, spent time answering all my questions, was neat and tidy and I felt comfortable and safe as he inspected and serviced my air conditioner and heater. He provided suggestions on what I could do to extend the lifetime of my equipment. Matty - thank you for your service and treating me like an important and valued person, part of the “family”. -
Review 54 (2024-10-21 - Rating: 5)
Jason Gomez is amazing! He is great at understanding what a client needs and takes his time to explain everything clearly when he was onsite with me! He ia honest and reliable and your company is lucky to have him as an employee!! He needs to be paid well so you can keep him there to grow your business’n -
Review 55 (2024-12-21 - Rating: 5)
Daniel was really nice but the price was a shock, it was 4x more than what google estimates to be and i couldn’t afford it so peter gave us a wonderful discount that help me and my family gets heat this year. 🙏. Wonderful customer services -
Review 56 (2024-09-19 - Rating: 5)
We were very impressed with Norman. He was personable, thorough, displayed a complete understanding of the workings of our system and was more than willing to in-service us. We’re sure that Norman’s efforts will go a long way to ensure the life and quality of our heat and air system. Employees like Norman certainly put a positive face on Dial One Sonshine. -
Review 57 (2024-09-09 - Rating: 5)
My technician, Bill, was great. He arrived on-time, had a welcoming demeanor and was very professional. He diagnosed my issue and gave me an honest assessment of what was needed. Great results and will be referring more clients to Dial One Sonshine. -
Review 58 (2024-10-03 - Rating: 5)
Bill did a fantastic job servicing our AC. He is a great representative of your company. I hope you can send Bill to our home whenever our heating and air requires service. He is a real gentleman and a great technician. AAAA+++++Thanks so much -
Review 59 (2024-08-30 - Rating: 5)
John was great! He went above and beyond explaining my heating and air-conditioning unit and things that I needed to be aware of. I think John did an excellent job. I would highly recommend his customer service, knowledge and experience. -
Review 60 (2024-08-23 - Rating: 5)
Kyle responded to our property for an HVAC issue (condensate pump breakdown). Kyle was especially good at describing the machinery, explaining the problem, the cause of the problem, and the solution. He also gave recommendations to help prevent issues in the future. The service he provided was thorough, quick, and careful; and he was mindful of our time and property. Kyle was professional and courteous -- he is a great ambassador for the company and for the industry as a whole. A+ -
Review 61 (2024-10-25 - Rating: 5)
Marty just performed the most comprehensive maintenance on our A/C unit. He clearly is well trained, knowledgeable, and thorough. He also offered several options/recommendations to improve the performance and reliability of our unit. We look forward to his assessment of the furnace.Don -
Review 62 (2024-08-21 - Rating: 5)
After several years without inspection or tuneup, I knew it was time to get the olde AC unit a once-over. Coincidentally, spam arrived on my doorstep a few days later offering such a service. I took a quick peek online to see if it was legit, then made the call. Glad I did.Bill arrived on time, was both pleasant and proficient, and wore booties that kept the floor immaculate. I give extra marks because unlike others, he took them off every time he went outside; too often, professionals wear them both indoors and outdoors, defeating the purpose. He kept us informed as he worked, too, answering my many questions.Very happy with this company and would eagerly recommend it to others. -
Review 63 (2024-12-17 - Rating: 5)
Broc Arnold and Shane are excellent examples of technicians who are extremely personable and efficient representatives of Dial One Sonshine etc. They arrived as scheduled, informed me of the tasks to be completed, and performed their functions well. They could be my service representatives for future needs. -
Review 64 (2024-10-27 - Rating: 5)
Matthew did a great job servicing our furnace. He was on time, professional, knowledgeable, and explained everything very well. Highly recommend. -
Review 65 (2024-12-09 - Rating: 5)
Nathan came to my home to perform my annual heating system maintenance. It did need a part, which he went and got, then came back to install. Really a nice guy and very professional. -
Review 66 (2024-12-21 - Rating: 4)
Broc did a good job. He showed up on time, evaluated my furnace and measured the temperature rise. I feel confident things are working as they should. Not sure I need the maintenance package that can be purchased as my HVAC and water heater are just a few years old. That Might make more sense next year… -
Review 67 (2024-08-20 - Rating: 5)
Matty G.came out and did our 1st AC/furnace service(on lifetime warranty plan )since purchasing the ac/furnace one year ago( a Lennox.) He was very courteous and personable. Remembered our names and the dog’s too! Was very thorough and honest. Not high pressure re recommendations re certain upgrades. Made no mess despite it being muddy near the AC. Was very sweet to my elderly mother as well. All service people should be like him…. And I am hard to please. -
Review 68 (2024-09-11 - Rating: 5)
He came after his regular workday was over so I could have air conditioning during this heatwave after being without it for a month. He took his time to fix the problem and made recommendations for future repairs. He was very professional, friendly, and thorough. He’s a great representative for your company. Thanks for sending him! -
Review 69 (2024-12-06 - Rating: 5)
Bill was excellent. Solved the problem. Showed me how to run the fan only and set the temps correctly. He was thorough and helpful.Angel wasPrompt, knowledgeable, efficient and helpful. I am very satisfied with the work that your teamHas accomplished. -
Review 70 (2024-12-23 - Rating: 5)
Daniel was terrific! What a great representative he is for Dial One and the service that they provide. It is no wonder they are one of the leaders in the industry. They know there stuff! -
Review 71 (2024-09-14 - Rating: 5)
Luke was a very professional young man, honest and easy to talk to.I was not happy that the company could not repair or fix my air conditioner from 2006. I was told that the Freon in it was no longer available. Consequently, a new system would be around $20,000. I declined I will look elsewhere. -
Review 72 (2024-08-10 - Rating: 5)
Matt Gilligan was our Service Technician for our annual A/C tune up. He was timely for the appointment, explained quickly and clearly what he was there to do and he did just that. Made several suggestions, I emphasize suggested not tried to sell, some of which I chose based on his clear explanation of the benefits. He was outstanding and will request him the next time we have heating or A/C needs. -
Review 73 (2024-12-06 - Rating: 5)
Norman was very professional and friendly. His checks were very thorough and he recommended surge protector for furnace to protect equipment from any power surge and installed it promptly. Extended contact for 2025. Thanks -
Review 74 (2024-12-11 - Rating: 5)
Sheldon Jr has done excellent job and I am happy to recommend him from Dialone Sonshine to my family and friends without any hesitation. I can give 5 star grading to Dialone plumbing service to let customers know that they can use them for their exceedingly good service. -
Review 75 (2024-10-31 - Rating: 5)
Matt was very good. Explained everything and checked everything. I have allergies so he gave me a book with the Air Scrubber info. I can’t do this now but will call when I can afford it. Thank you Matt. -
Review 76 (2024-09-25 - Rating: 5)
Dial One has been one of the best HVAC companies I have used. The technician JR was simply the best! I cant recommend him highly enough! He quickly diagnosed the issue with my air conditioner and replaced the capacitor efficiently. His expertise and professionalism were evident throughout the entire process. JR took the time to explain what was wrong and how to prevent future issues. If you need HVAC work, JR is definitely the technician to call! 5 stars all the way! -
Review 77 (2025-01-03 - Rating: 5)
Greg was polite, professional and efficient. It was a pleasure having him stop by to provide our annual water heater service. -
Review 78 (2024-08-27 - Rating: 5)
Yes I was very pleased with Kyle, he did a fantastic job and fixing upgrading my AC.He plans are coming tomorrow for another small job. He deserves a five-star rating!! RGThis morning angel came on time and did a fantastic job for me I am finally pleased with your company. -
Review 79 (2024-09-11 - Rating: 5)
John was very personable and professional. He explained everything he was doing and shared his knowledge and expertise in regards to the system.He left detailed information on the different types of repairs to consider. I’ve been doing business with Diial-One for over 25yesrs and it has been good. -
Review 80 (2024-10-04 - Rating: 5)
Mathew is really great. He listened to us and chatted about what could make our system better. We are spending more to upgrade our system. We wonder why they didn’t make these recommendations when they installed it two years ago? He is coming back next week to finish up the upgrade. Thank you so much. Geof Wickett. -
Review 81 (2024-11-25 - Rating: 5)
Bill did a great job taking care of our issue. Very efficient and friendly. It was a pleasure having him in our home. -
Review 82 (2024-11-18 - Rating: 5)
Great team. Explained everything. Very professional. On time.Installation extremely well done by true professionals. Couldn’t ask for a CC better company or professional employees. Great communication throughout and follow up. -
Review 83 (2024-09-10 - Rating: 5)
Same day service was great. Customer intake and follow up about dispatch and arrival time was professional. The technician JR was able to diagnose the issue very quickly. Would recommend. -
Review 84 (2024-10-21 - Rating: 5)
Had our furnace tune up and Maitenance performed today. Norman was our technician. He was prompt, and checked all aspects of our system. Replaced our filters and gave me a report of who system is performing. I like how the technicians from Dial one always put the shoe booties on when coming in the house. All is good! -
Review 85 (2024-10-28 - Rating: 5)
Juan just serviced our water heater. On time, very pleasant and checked all water connections throughout the house, under sinks etc.Offered information on tankless water heaters, due to distance from the water heater and also a new type of water softener that uses sound wave (I believe it was) to break up the hard water sediment, which also keeps sediment out of the pipes. Definitely would recommend him as a service man. -
Review 86 (2024-10-04 - Rating: 5)
I cannot begin to express the utter relief of stress and pressure that I have experienced in the past with pushy sales guys that have not really worried about my best interest. My elderly mother is a dial one customer and has been she has told me 3 times now about how amazing the interaction with Matty was she said she was laughing the entire time and he explained every step of the process showed her pictures because she is unable to get up and walk around he pointed upgrades that will help the life expectancy to be longer she said he referred to it as the longevity of the system. Thank you Matty for being such a kind and considerate person for my mother and unloading all those cases of water for her athough I live out of state I will refer dialing sunshine to all my friends and family in California. -
Review 87 (2024-09-05 - Rating: 5)
Isaiah and Elijah came out to do a 360 plumbing inspection of the house. They were kind enough to fix a couple of leaky valves while they were here. They were very professional, courteous, and thorough. They explained everything very well. Excellent service! -
Review 88 (2024-10-11 - Rating: 5)
Norman was so helpful! Took his time to really make sure I knew what was going on and very very kind! Made sure to wear shoe covers whenever he entered my home. Highly recommend! -
Review 89 (2024-10-15 - Rating: 5)
Issac Pozo came to our house to check our water heater. He was awesome. He was very informative and very personable. He answered any questions we had honestly and was very helpful. -
Review 90 (2024-09-18 - Rating: 5)
Ethan did a thorough job servicing our water heater and made us aware of the need for an expansion tank. He is coming back to install it tomorrow morning. We are very happy with his service. -
Review 91 (2024-09-06 - Rating: 5)
Great experience again: John came out today again! He was just as fabulous if not better and once again, educated me on my HVAC unit and other safety issues. I am beyond thrilled that Dial One Sonshine was able to get him out here in LESS than 24 hours during a heat wave and repair my AC unit! I highly recommend Dial One! Thank you for hiring John - hes amazing, a definite asset to your company.Great experience: John was professional, courteous, pleasant and took the time to explain my recommended AC/and heating unit needs. I appreciated his time and knowledge! Thank you. -
Review 92 (2024-09-10 - Rating: 5)
Great Guy! Did a great job outlining and explaining his recommendation. I probably will follow them but he gave me the room I need to plan these expenses. Great job all the way around! -
Review 93 (2024-09-11 - Rating: 5)
Isaac came to our home for a routine maintenance call to service our water heater. He was on time, provided detailed explanations of what our issues were and emailed me a very detailed breakdown of costs for the recommended repairs. I would highly recommend this company. -
Review 94 (2024-10-29 - Rating: 5)
Teachnician luke is a very responsible person, good attitude beside very patiently. This is first time I use Avis co. I want to co tinute to use them beside my heater and AC job I am going let them handle. He is a trust with person. So does his co. -
Review 95 (2024-08-30 - Rating: 5)
Broc was the consummate professional. He was very polite, and carefully explained everything that he would do during the A/C inspection. He kept me updated during his work, and explained his findings and recommendations when he completed the work. I would be happy to have him return for future HVAC inspections. -
Review 96 (2024-08-06 - Rating: 5)
Avis home service is best. I called today and they sent Dean same day just after 3 hours of my call. Dean is such a nice human being and knows everything about AC issues. He fixed it and changed our filter free of cost, he went up to attic and fix the heating unit power issue. He is the best. He explained about Avis home serice for AC, water heater and plumbing etc. It was only $125 . So cheap. I bought it today. Thank you Avis and thanks Dean for your best serice today.Sam -
Review 97 (2024-11-16 - Rating: 4)
Daniel Valdez did a great job. He was professional honest and took his time to identify the issue with my heater. It was repaired same day! -
Review 98 (2024-09-04 - Rating: 5)
Matt did an excellent job of explaining every aspect of the job and giving us options. He was professional, easy to talk to and completed the work efficiently. Great tech and good guy! -
Review 99 (2024-10-10 - Rating: 5)
Bert, he is a very knowledgeable professional and very kind. Every time he visit, he has such a good vibe that he makes me feel positive about my problems. He explains everything in a way that I can understand.Bert, he is best plumber. Thank you! -
Review 100 (2024-09-20 - Rating: 5)
Broc at Dial One Sonshine provided excellent, high-quality service for my HVAC home maintenance needs and help me prevent future issues for my equipment. Extremely cordial, professional and transparent on the proposed work needed for our system to continue operating properly. Would recommend for anyone looking for maintenance and preventive services for their HVAC system. -
Review 101 (2024-11-21 - Rating: 4)
Service Technician, Ethan Campbell did a good job in explaining and performing the Plumbing work that included replacement of emergency shut off valves, installation of a Water heater and hydro jetting the sewer system. Professional and polite! -
Review 102 (2024-11-21 - Rating: 5)
Broc was punctual, professional and polite. He explained in clear detail the problem with my heating system and created a follow-up plan. I was very impressed. Very conscientious, used booties in the house to protect our floors. -
Review 103 (2024-12-24 - Rating: 5)
Bill was an excellent technician. He arrived on time and was very professional. He thoroughly checked my heater and explained what he was doing during the process. Afterwards he showed me all the pictures and explained the various readings he took. -
Review 104 (2024-08-20 - Rating: 5)
Isaac was extremely knowledgeable, patient and helpful. He answered all my questions and kept me informed about the next steps.Danny came later and he was also very polite and helpful., They are both good representatives of your company. -
Review 105 (2024-08-11 - Rating: 5)
Technician, Broc, came out to tune up my A/C. He was on time and professional. He conducted a complete check of my system, then gave me a checklist of which components are in working order and which ones need to be replaced including several cost estimates. I am happy with the service I received -
Review 106 (2024-11-13 - Rating: 5)
Sheldon is Excellent!!! A true asset to your company. He patiently answered all my questions, made it a point to show me what was going on with my old system, explained everything and explained all of my options, leaving any decision about what to do entirely up to me. No hard sell, no upsell. Very professional and respectful. You couldn’t get any better employee. -
Review 107 (2024-10-09 - Rating: 5)
Juan did an excellent job. He explained everything he was doing and why. He was friendly, easy to talk to and he answered all my questions. Good job Juan! 😊 -
Review 108 (2024-10-16 - Rating: 5)
Angel was kind, very helpful took his time and resolved my issues. He was so.patient with this cranky old lady. He withstood my wrath over paper work issues which were not his fault. Wish him again a very happy birthday. -
Review 109 (2024-08-05 - Rating: 5)
Luke was super professional and fast at getting our AC system fixed right back up before the rest of the week. He explained the condition of our AC in simple terms that we can understand and gave us multiple options of choose from that we could fit within our budget. He made recommendations, but we didnt feel pressured at any point. -
Review 110 (2024-08-09 - Rating: 5)
Matty at Dial One Sonshine has done an excellent job on our AC Unit at home. I would recommend him to anyone who needs a genuine professional job. -
Review 111 (2024-12-25 - Rating: 4)
Did a tuneup with JR. Very communicative, did clean work and courteous. Explained things step by step and educated us how to maintain the system better. -
Review 112 (2024-10-15 - Rating: 5)
With my A/C Angel Renteria came out 5 times. He ended up fixing 5 items with in 8 days.. Not because he did not know what he was doing...one item led to another, etc. I would highly recommend Angel....I give Angel 5+ STARS !! Bob GI also had my water heater replaced, angle stops and lines, etc. and added a device to eliminate calcium. The 2 tecks did a great job and I was pleased with every thing except the biLL. In my opinion, they were expensive. Like everything else cost are up. Bob G -
Review 113 (2024-08-26 - Rating: 5)
Broc did a great job! He was very professional and explained things in terms that I could understand. We have used this company for many years and will continue to be loyal customers. -
Review 114 (2024-08-22 - Rating: 5)
The technician, Broc Arnold, did an excellent job in servicing our AC unit. He was efficient and explained what he was doing and presented some options to keep our condenser running more efficiently giving it a longer lifespan. Broc was personable, friendly, and answered all of our questions. -
Review 115 (2024-08-13 - Rating: 5)
Luke and Norman did a thorough inspection of our HVAC system. They were courteous and polite, and explained their findings clearly. We recommend One Sonshine to anyone with heating and cooling concerns. -
Review 116 (2024-12-04 - Rating: 5)
Matt came in a fully went over what he was going to do. He kept me informed on any issue he noticed and made suggestionsI would gladly have Matt back to do any work I need -
Review 117 (2024-09-11 - Rating: 5)
Always satisfied with the work done by Dial One. Our technicians Isaias and Jose were knowledgeable and professional. They worked efficiently and were a great team. I appreciate how they cleaned up too. I also am very happy how quickly the work was completed. Finshed up right before the heat wave!Thank you! -
Review 118 (2024-10-10 - Rating: 5)
John was fantasticHe showed me everything he was doing step by stepExplained everything I detailI would definitely want him back if I had issues with my HVACThe company made the right decsion when they hired him -
Review 119 (2024-12-31 - Rating: 5)
Mr. Jayson Gomez was excellent and very knowledgeable and gave us very good information if we are going to proceed with installation certainly we will use your company -
Review 120 (2024-09-07 - Rating: 5)
Great experience from start to finish. Luke was very informative and helpful. Provided the recommended repairs to our outdated AC and even guided us through the new laws taking place in 2025 and the suggested updates. -
Review 121 (2024-10-07 - Rating: 5)
Fernando did a great in replacing 5 angle stops and supply lines.I have been using Dial One Son Shine HVAC and Plumbing 3 years the service is great and the prices are fair. -
Review 122 (2024-12-05 - Rating: 5)
Jason Gomez and his team did a great job at figuring out a way to improve our residential HVAC system, even though it was not easy. The team was quick and got the job done -
Review 123 (2024-09-27 - Rating: 5)
Nathan is awesome. He is very courteous and knowledgeable. He answered my questions and made sure I was satisfied and understood the answers. I will be requesting him in the future. -
Review 124 (2024-10-17 - Rating: 5)
He was very friendly and did his work very efficiently. He made a few recommendations. I was very satisfied with his visit. -
Review 125 (2024-10-18 - Rating: 5)
Broc Arnold performed the HVAC Maintenance today and did a great job. He made a couple good recommendations with explanations. I would like Broc to be my permanent technician for follow up services! -
Review 126 (2024-09-07 - Rating: 5)
Kyle was very thorough and explained the problem excellently…. He was able to locate another tech that will be coming today to put in a battery that we need… Kyle was excellent -
Review 127 (2024-08-08 - Rating: 5)
Marty is courteous and professional. I noticed that he put a cloth under the ladder and washed hands that the attic board is not touched with dirty hands. He explains what to be done well. -
Review 128 (2024-08-07 - Rating: 5)
The team with Dial one is very professional and did not try to oversell me. I really appreciate this because of the hard times we are going through as Americans. I would definitely recommend Dial One to everyone!!! -
Review 129 (2025-01-04 - Rating: 5)
Greg was polite, professional and reviewed hisassessment in detail. Greg Overton is a definiteasset to Sonshine Inc. -
Review 130 (2024-09-10 - Rating: 5)
Angel Renteria was fantastic! He came twice in the heat - one time climbing on my roof in the dark. He is very knowledgeable and trustworthy. And really wants to fix the problem, rather than selling you something. When one solution only partially solved the problem, he returned to apply another solution. Problem solved!!! -
Review 131 (2024-08-23 - Rating: 5)
Bert came out to help resolve issues we were having wth our tankless water heater. He was great, and extremely knowledgeable. I highly recommend this company and Bert for service. -
Review 132 (2024-11-16 - Rating: 5)
I highly recommend dial one Sonshine in Santa Ana Calif for all your plumbing needs .Matty did an excellent diagnostic job on getting to the root of the problem. We had a faulty part that needed to be fixed and I’m super grateful for his ability to find the issue right away .Matty took his time to explain every detail of all the things I needed and why I needed them . It’s rare nowadays that workers take their time to explain everything step by step . I will always request Matty for all my needs for my heater and air units . I thank you for excellent customer service driven by excellence.Debra -H - -
Review 133 (2024-08-24 - Rating: 5)
Matty was a delight! So professional, polite and thorough. He explained everything in layman’s terms. He provided options and honest feedback. Wonderful service! Thanks Matty! -
Review 134 (2024-10-07 - Rating: 5)
The company came out and serviced our water. The technician Sheldon was very knowledgeable and courteous he performed the task in a timely manner and provided great information. -
Review 135 (2024-09-06 - Rating: 5)
Angel was very professional and courteous. He helped me set my phone to control my thermostat. I hope if I ever have another problem, Angel comes to fix it. -
Review 136 (2024-10-04 - Rating: 5)
Kyle did a great job in diagnosing and providing the needed HVAC maintenance. Moreover, he communicated exactly what procedures were completed and why they were necessary. -
Review 137 (2024-10-22 - Rating: 4)
Installed a Flow Tech system after discovering my current water treatment system wasn’t working. Juan C did a great job of installing and explaining how the system worked, -
Review 138 (2024-11-15 - Rating: 5)
Broc did a thorough job. I wasn’t available last year when the unit was installed so Broc went over everything including installing the filter. He also recommended some things I should consider. -
Review 139 (2024-09-20 - Rating: 5)
Bill was friendly, professional and did a great job. Look forward to working with you from now on. I am very happy with his service. -
Review 140 (2024-08-22 - Rating: 5)
John Renteria a good tech, he has showed up on time in company uniform with shoe covers and equipments needed, he diagnosed AC fixed a small issue for about an hour and educated me how the AC works, clean up well before left. I highly recommended. -
Review 141 (2024-09-09 - Rating: 5)
JR is the best! He is so kind and smart and explains everything perfectly. I will definitely use his expertise in the future and I think he’s very honest. -
Review 142 (2024-09-09 - Rating: 5)
Norman was very professional. Did a wonderful job. Give us some great advice and helped us save some money. -
Review 143 (2024-08-20 - Rating: 4)
Ryan was friendly and knowledgable, and explained what he was working on and checking as he was doing our a/c maintenance, as well as showed me pictures of what our system looked like before and after cleaning it. -
Review 144 (2024-12-14 - Rating: 5)
Broc did a great job servicing our heater / air conditioner. He was friendly and thorough. -
Review 145 (2024-10-08 - Rating: 5)
Isaac was super professional. He cleaned out a blocked drain in no time, and showed me what was causing the blockage. No high power upsell tactics, just solid plumbing and good advice. -
Review 146 (2024-09-09 - Rating: 5)
Had an amazing experience with Isaac and the dial one sonshine crew , Great work and very well informed. Would definitely recommend you use this company. Ask for Isaac for all your plumbing needs !!! -
Review 147 (2024-09-09 - Rating: 5)
Matty was fantastic! Very personable and easy to talk to. He did a great job explaining everything and made things easy to understand! -
Review 148 (2024-08-27 - Rating: 5)
Bert Specht showed a great deal of honesty, genuineness, know-how and professionalism in his dealings with us. My wife and I were very pleased with Bert’s service. -
Review 149 (2024-12-27 - Rating: 5)
Thank you for sending Matthew to our house. He knew what he was doing and he was a very nice guy to work with. -
Review 150 (2024-10-28 - Rating: 5)
Broc Arnold and Jason Gomes explain to me all the services that I need to do in my furnace it was very explained the both do a great job and took the time to show me everything that needs to be repaired thank you. Maria Narvaez -
Review 151 (2024-09-18 - Rating: 5)
Broc did a great job. He patiently walked me through the maintenance process and showed me what condition my unit is in. Then he reviewed what some of my choices are regarding replacement and maintenance. -
Review 152 (2024-12-10 - Rating: 5)
Greg did a great job. Very pleased. He explained everything and sent photos. Good job -
Review 153 (2024-08-23 - Rating: 5)
Luke and Norman did outstanding. Professional, polite, and informative.They were a pleasure to work with…Joe Hoffman -
Review 154 (2024-10-28 - Rating: 5)
Broc knows his business. He is very pleasant to work with. We’d be pleased to have him back. -
Review 155 (2024-12-05 - Rating: 5)
I have been working with Dial One Sonshine for many years and I find their service to be outstanding and competitively priced. I recently had the need to replace my HVAC system in the house and the work was completed in one day. The installation crew performed the install professionally. They never had an issue with my questions and took the time to answer them thoroughly. They agreed to install my purchased thermostat and stayed with the install until it was operating. Their maintenance program is outstanding and highly effective. During routine services they insure my HAVC system and Water heater service both were operating with no significant issues. They also inform you of of any upcoming issue that are developing with your HVAC and Water heater / house plumbing. During a routine service they identified major concerns with the force air heater in my house. They took pictures of the issues, explained what the results would be if I let these issue continue, and recommended multiple solutions I had to continue using the system safely. In this particular case I decided to purchase of a new HVAC system for the home. Dial One Sonshines price was by far the best I received and I elected to have them do the job. Finally, I truly appreciated the communications I received during the process. I always knew when the Dial One team was on the way. That made my schedule easily manageable. I enjoyed working with Dial One Sonshine and highly recommend their services. If you are looking for plumbing or HVAC service look no further than Dial One Sonshine. Give them a shot at earning your business, I dont think you will regret doing so. -
Review 156 (2024-08-16 - Rating: 5)
Loved Bill’s performance and customer service. He was very kind, very thorough in his explanation of the services that were recommended and I look forward to his future work. -
Review 157 (2024-08-07 - Rating: 5)
Chris was very professional, competent and a very good communicator. Even though the diagnosis was not what I was hoping for, I found him trustworthy. -
Review 158 (2024-08-12 - Rating: 5)
Bill was polite and courteous. He explained what he was doing and why it was necessary. He did a thorough exam and gave me follow up recommendations. -
Review 159 (2024-08-14 - Rating: 5)
Isaac and the whole crew from Dial One were ver professional and thorough with helping and fixing the drain problem we experienced. Thanks to everyone including those in the office who were professional in scheduling and supporting the job! -
Review 160 (2024-08-16 - Rating: 5)
I installed the AC from this company 1 year ago, this Feb they did a whole check and no problem. But today when I first to use the AC, it didn’t work. The technician told me the wire in my attic was bitten by mouse, it’s hard to say…you know. But finally I chose pay them for the wire exchange. Chris came here and the worker did work well. -
Review 161 (2025-01-06 - Rating: 5)
John went over and above was very conscientious and listen to my concerns I really appreciated everything ! -
Review 162 (2024-11-24 - Rating: 5)
John aka J.R. is the best! I regularly request that he be the one to help me. He is efficient and honest. I get my brother on the phone, and John will go over everything with him since its all Greek to me. He patiently shows me exactly everything he is doing and reviews the pros and cons for repairs, etc. He leaves it up to me (really, my brother) to decide what direction I will go. No pressure ... ever! I signed up for regular maintenance because of John. Give the man a raise!Time has passed and I just needed to call on Dial One Sonshine again, this time for major work. Even though I am vacationing in Washington, John got back to me immediately and was at my house in California the next day. He walked me through everything I needed to know and we decided on a plan. Hows that for service! Im in a different state and when I get home my A/C problems will be corrected. Thank you, JOHN!!!! Youre the best!!!Dial One Sonshine came through again, sending Juan Castillo out to do maintenance and flush on a water heater at a home where I am housing manager. He did a thorough job, and also gave me great information about the future of the water heater. I feel very prepared to meet what will be coming up in the future. Juan was very personable and clearly skilled in what he does for Dial One Sonshine. -
Review 163 (2024-11-01 - Rating: 5)
Service man was professional and thorough. He explained everything to me and I am very pleased with his performance. -
Review 164 (2024-08-14 - Rating: 4)
Nathan showed up on time, worked carefully and diligently, did the job required very well. A thoroughly capable and personable young man. -
Review 165 (2024-08-23 - Rating: 5)
Dear Avis People,Thank you for sending Broc HVAC Tech, to service our condensor today. He was very informative, pointing out a condenser recycling issue, that I have recently noticed, indicating we need to add a Starter Kit assembly to resolve this matter. Also advising we re-insalate and replace old pealing A/C ductwork with new Mylar ducts.My husband and would like to request Broc as our Tech for future service calls. -
Review 166 (2024-09-12 - Rating: 5)
Luke was very professional, clean & respectful. He explained the issues, discussed our options & completed the work in a timely manner -
Review 167 (2024-12-11 - Rating: 5)
Bill Ferguson did a great job. Professional service and a great customer service profile. -
Review 168 (2024-12-23 - Rating: 5)
Excellent customer service by Ethan He did a good job! Very thorough and expedient. Thank you! -
Review 169 (2024-12-02 - Rating: 5)
Norman was thorough, friendly, and knowledgeable. We’ve had great service with him. -
Review 170 (2024-06-24 - Rating: 5)
Tony, Juan & Isaac were phenomenal individuals. They completed the job excellently, took the time to explain the work done and were so pleasant in the mean time, though it was extremely hot and miserable. I will continue to use this company exclusively! -
Review 171 (2024-02-29 - Rating: 5)
I was looking for a company to come out and clean all the ducks. John came out promptly and on time. John was friendly and honesty about the price and what I need. He also inspected my attics and told me everything would be safe to use.He was very professional and pleasant to work with. Im glad I found them here on Yelp. I would definitely use them again. -
Review 172 (2024-10-24 - Rating: 5)
Juan was very friendly and professional and performed our water heater maintenance quickly and efficiently. 5 stars! -
Review 173 (2024-08-22 - Rating: 5)
John is a great guy, has great attitude.!I am glad to have a technician person like him to work on my AC.unit -
Review 174 (2024-04-05 - Rating: 5)
This is William Messier - Juan, the One Sonshine Plumber was very skilled installing our new water heater and took the time to explained very step of what he was doing. I would recommend Juan for his work ethic and skill level. -
Review 175 (2024-12-24 - Rating: 5)
Very knowledgeable and polite technician. He was very thorough and explained what he did. A real pleasure to deal with. -
Review 176 (2024-08-22 - Rating: 5)
Chris was open to accept my displeasure in the sloppy andunprofessional work by the AC installation workers. Not what I expected. Cold air leaking from coil housing; work area left with litter and dirty. Etc. Thank you. Mr. C. Hudspeth -
Review 177 (2024-10-18 - Rating: 5)
Luke did a great job, explained everything thoroughly, showed items needing attention but didnt push too hard to do so. -
Review 178 (2024-10-18 - Rating: 5)
Super friendly. Shared all work he was performing and left home clean. Very thorough. -
Review 179 (2024-10-12 - Rating: 5)
Norman was amazing! He took time to explain In detail what is going on with my system and what needs to be done. Thank you Norman. -
Review 180 (2024-05-02 - Rating: 5)
We had Ryan from dial one come out today to do a routine check up on our HVAC system. He was extremely professional and thoroughly checked all the vents and components. He even explained any potential problems that could arise and gave us multiple options and price points to work with our budget! I will keep referring to this company and thank you Ryan for your awesome professionalism! -
Review 181 (2024-09-05 - Rating: 5)
He was very polite he explained everything to us Im so grateful your company has excellent employees everyone thats come to our house its been very thorough and polite -
Review 182 (2024-04-22 - Rating: 5)
I had a very positive experience with Dial One. I scheduled maintenance work on a tankless water heater. Scheduling was easy. Back office kept me updated on estimated arrival time. The technician Ethan came, explained the work to be done, and did the work promptly. Thank you. I will use their service again. -
Review 183 (2024-10-04 - Rating: 5)
Very detailed , explained well on what the issues are and what they would cause if left untreated . Overall great customer service and he is vey knowledgeable -
Review 184 (2024-09-30 - Rating: 5)
Rick was great, very thorough and explained things clearly and assured me there are no dumb questions, just questions! -
Review 185 (2024-12-16 - Rating: 5)
Very professional. We have used Dial One for many years now and are very happy with their service -
Review 186 (2024-09-21 - Rating: 5)
Kevin was wonderful! He was prompt, friendly, and was able to pinpoint the problem. I miss him and KPS. -
Review 187 (2024-11-18 - Rating: 5)
The service man was extremely thorough at inspecting and servicing my heater and ductwork. I appreciate his professionalism. -
Review 188 (2024-09-17 - Rating: 5)
Juan was friendly and professional. He took time to explain the preventative service on my hot water heater. -
Review 189 (2024-10-07 - Rating: 5)
Matthew (aka Matty) from DialOne was very professional and meticulous in his work. Explained everything very well. -
Review 190 (2024-01-04 - Rating: 5)
I had a very positive experience with Ethan. He came to flush my water heater. He was very professional, knowledgeable and did and excellent job explaining some things that needed to be done to avoid any problems in the future. He also checked whole housing plumbing and was very honest and thorough. Luckily no problems there but he did make a suggestion how to take care of an unusual drip in a shower head. Great explanation of the cause. Ethans customer service is outstanding. Thank you Ethan for providing excellent service. -
Review 191 (2024-08-05 - Rating: 5)
He was awesome…great attitude and very helpful. Rare these days, but he was fantastic customer service and represents you well -
Review 192 (2024-09-13 - Rating: 5)
Service Technician, Norman was very courteous and thorough. We explained every part of the service process as it went along -
Review 193 (2024-08-30 - Rating: 5)
Luke was through in diagnosing our AC unit, and explained how it should be working and the current status. He also presented us with 3 options. -
Review 194 (2024-11-08 - Rating: 5)
JR has been involved with home from 1st initial installation (2 years) to service calls. He recently came out and was able to diagnosis my issue and correct on the same visit. I appreciated that JR was promoting a new product (Air Scrubber) that fits perfectly in the scope that I have for general overall health and comfort in my home. Look forward to this installation in March but more importantly JR will be assisting me with that as well. All in all this company and their crew are so honest & trustworthy that if/when a problem arises just know you are in good hands. Their service is bar none. The technicians were so knowledgeable and respectful.