Aqua Doctor Plumbing
Located in Round lake, Illinois
Address: 25380 Main St, Round Lake, IL 60073, United States
Phone: +1 847-521-2100
Rating: 4.8
Services
- Repair services
Categories
- Plumber
- Drainage service
- Plumbing supply store
- Pump supplier
- Sewage disposal service
- Waterproofing service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-14 - Rating: 5)
It was finally time to replace our sewer line and Keith, Chris, and their dig crew were amazing. They dealt with the city, got the job done quickly, and left the dig site looking clean and neat. They even rodded our branch line to ensure we would have no issues moving forward. I hope to not need another plumber for a while, but if we do, we’ll call Aqua Doctor. They’re honest, reasonable, and incredibly kind. -
Review 2 (2023-11-22 - Rating: 5)
10/10 would recommend aqua doctors to everyone! The nicest people, reasonable prices, clean work! I only have positive things to say about my experience.We had several plumbers come out to quote us on a rather large project - aqua doctors were 100% the best choice. -
Review 3 (2024-10-01 - Rating: 5)
5+ Stars!! Our technician Paulie arrived on time and was very professional. I would highly recommend their quick and diligent services for all of our plumbing needs! Great work! -
Review 4 (2021-12-10 - Rating: 5)
Wally, Rob, and the dig crew were all great. My wife and I, as first time homeowners, encountered our first emergency when we found out there were tree roots in our sewer pipes. They all took the time to explain to my wife and I how our plumbing system works and helped us get through it. They were responsive, friendly, and happily answered all of our questions. Our go-to plumbers. -
Review 5 (2024-03-07 - Rating: 5)
I noticed Aqua Doctors new and bright signage across the street from the Long Lake train station a couple weeks back. I’ve used a couple plumbers in the area in the past but I called Aqua Doctor instead and very happy that I did! I called on a Monday and a very nice lady answered the phone and got me set up with an estimate appointment on Wednesday. Uncle Bob arrived on time with his helper Marek. Uncle Bob took his shoes off upon entering my house and his pricing to replace my 7 year old sump pump was extremely competitive. He was neat and placed a bag on my floor so no debris would dirty my floor. He was very nice, knowledgeable and efficient. He even went out back to check on where the sump line exists my house to ensure everything looked okay. I’ve never had a plumber do that before. If you need a plumber these are a the folks to call! Very impressed. -
Review 6 (2023-11-28 - Rating: 5)
I am very happy to find Aqua Dr Plumbing. Ive lived in the area for a long time and have gone through a lot of Plumbers. Jim, Cody and Mark did a great job and they were very professional. I highly recommend them. They are reasonably priced, professional and responsive to my calls -
Review 7 (2024-01-05 - Rating: 5)
We called for sewer backup in our basement. Chris and McKenzie arrived within 90 minutes and made quick work of rodding our sewer line. They found a crack in the line, and were very transparent with us on the state of things - showing us the camera footage of the line and explaining what we were seeing. They didn’t try to sell us on more than we needed and educated us on our various options so we felt comfortable making a decision on how to move forward. Definitely call Aqua Doctor Plumbing for honest, good work at a reasonable price. -
Review 8 (2023-08-17 - Rating: 5)
Robert and Paul responded within 90 minutes of my toilet overflowing. They got the toilet working, but advised a heavier machine would be needed to complete the work correctly. Robert and Paul returned 2 days later and completed the work. They even replaced the original toilet with a new ADA/Comfort level toilet. Robert gave me the option of using his plumbing supplier which I did. Very easy and convenient. I highly recommend Robert and Paul! Very satisfied Long Lake customer. -
Review 9 (2024-10-03 - Rating: 5)
Found them on Angi. I called, scheduled appointment for the next day. Uncle Rob came out and fixed the issue. Quick, responsive, great service. -
Review 10 (2021-07-09 - Rating: 5)
These guys show up, dont price gouge, and explain everything to you so you understand what youre paying for.They helped me with a larger project of replacing a backed up sewer line that turned out to be rotten and crumbling all the way out to the road.It turns out theyre as good with big jobs as the inside-the-house issues. I wouldnt recommend anyone else. -
Review 11 (2024-08-15 - Rating: 5)
Uncle Rob was on time, professional, and amazing. He fixed our issue and got the hot water running again to our kitchen sink. -
Review 12 (2024-03-28 - Rating: 5)
Chris came out to give us an estimate on a cleanout today and was exceedingly professional, amicable, and great to work with! The price was reasonable and we are very happy with them! Would definitely recommend!! -
Review 13 (2023-05-31 - Rating: 5)
Reached out to Aqua Doctor over the weekend and they were quick in assigning a plumber for our issue (sink clogged). Robert P. was on time or early, and he was able to do it quickly. He also asked for feedback right away, which was great. They are dependable and knowledgeable. I would recommend. -
Review 14 (2023-08-02 - Rating: 5)
Highly recommend! Phenomenal service and so professional. They got the job done in a very timely manner. I am so pleased with the outcome and the cost. I was so frazzled and the gal on the phone was so nice and efficient when I called, she had the plumber here so quickly and followed up to make sure I was happy. Thank you Aqua Doctor! -
Review 15 (2024-07-02 - Rating: 5)
Uncle Rob was fantastic. He didn’t have the part and still made sure to get it and complete the project in the same day. Reduced our stress in our household -
Review 16 (2024-02-21 - Rating: 5)
I deeply appreciate the excellent service and care provided by the people at AquaDoctor. I am a solo senior and it’s like having more family you can call on to help. Rob was here right on time and knew what to do to stop a leaky shower head. Really great service. Thanks so much! -
Review 17 (2024-01-05 - Rating: 5)
Highly recommend Aqua Doc! Uncle Rob was able to replace very old from 1930 toilet with a new one! Very reasonably priced hope to have them tackle other plumbing issues in this old house! -
Review 18 (2024-01-30 - Rating: 5)
Would highly recommended Aqua Doctor! Uncle Rob and Mark were thorough, quick, and even went out of their way to get a new part when the first came in damaged. I’ll use them again and recommend them for all plumbing needs! -
Review 19 (2023-11-27 - Rating: 5)
These guys were great. They were very helpful from day one. The village of Grayslake is absolutely awful to deal with and they made it as easy as possible. Everyone we met was very polite, professional, and easy to work with. Highly recommend this family owned business. -
Review 20 (2023-11-14 - Rating: 5)
Uncle Rob was professional and immediately set me at ease. He arrived at the beginning of the window for the appointment and quickly addressed the issue. Then he showed me what hed done (it was a pretty straightforward fix) so I could troubleshoot on my own if it happened again.I would use them again without hesitation. -
Review 21 (2022-08-27 - Rating: 5)
Fantastic. We will continue to use Aqua Doctor. Now admittedly, I am cautious by nature. And as one that knows next to nothing about home repair, I was exceedingly cautious. To my great surprise, the Aqua Doctor business came in under budget and met our tight deadline. We had exceptional service from the Aqua Doctor representative. Ask for Rob. He went above and beyond our request and was able to arrange all the required permits. Specifically, the work was not only profession and exceeding expectations, but the representative was able to explain the entire process. The company guaranteed their work with a warranty. We would recommend the Aqua Doctor to anyone in search of a high quality product at a very reasonable price. -
Review 22 (2021-08-08 - Rating: 5)
We were VERY pleased with their work. They communicated well both prior to and during their visit. They discovered the issue, removed the old garbage disposal, and installed the new one, correcting some aspects of the original installation as well. They were prompt, their quote was a good value, and they were very honest: No surprise charges. They are knowledgeable professionals, so we HIGHLY recommend Aqua Doctor Plumbing! We will definitely use their services on some upcoming projects, too.. -
Review 23 (2023-09-25 - Rating: 5)
Uncle Rob and Mark were thorough, attentive, and kind. They went above and beyond with my toilet replacement and underlying issues. I will definitely use them again and recommend them for all plumbing needs! -
Review 24 (2023-08-30 - Rating: 5)
Wonderful experience with Uncle Rob at Aqua Doctor! Pricing was very good and service was quick and professional, Uncle Rob was great to chat with while taking care of everything. Would highly recommend to anyone in need! -
Review 25 (2023-07-06 - Rating: 5)
Uncle Rob took very good care of us and our clogged sink and dishwasher😇👍! He was all over Illinois but let us know 4-5 times when and where he was. Very trustworthy and professional. You are a keeper!❤️ -
Review 26 (2020-11-30 - Rating: 5)
Im not one to write reviews, but people need to know how respectful, professional, caring and trustworthy Aqua Doctor truly is! I cannot recommend anyone better!I havent had much experience with plumbers wanting the best for their customers, I generally always get overcharged. Thankfully not with Aqua Doctor. They charge reasonable prices and want the best for their customers. They will make sure the job gets done the right way, not the easy way. Seriously I could not be more thankful to have someone fix up my house the way they did. If I could give them more than 5 stars, I really would.Thank you Aqua Doctor!! -
Review 27 (2021-05-27 - Rating: 4)
Jim and Rob from Aqua Doctor Plumbing arrived within the timeframe they were supposed to and that is really important during working hours. They were both very friendly, professional and thorough in showing me exactly what the problems were with the toilet and garbage disposal. They took the time to explain the procedures needed to make the repairs and left the area clean after they were completed.I definitely would recommend using this company and these two specific plumbers moving forward on future issues with leaks or plumbing. They were pleasant and good to work with. -
Review 28 (2021-08-05 - Rating: 5)
Aqua Doctor is fantastic! I had a really positive previous experience with them on plumbing projects, and so whenever I need a plumber, I know who to call. Everyone who works here is extremely friendly and professional, they have quick response times, and their prices are very reasonable. Id highly recommend them for any plumbing issues or projects. -
Review 29 (2022-10-28 - Rating: 5)
Rob was excellent. He came into our home with a desire to help, make things easy, and a contagious optimism. He was funny and extremely knowledgeable. There was no issue he was intimidated by and assured us he would figure out an answer if he didn’t have one. Excellent service. -
Review 30 (2023-10-16 - Rating: 5)
We had a problem with a gas line. Aqua Doctor (Uncle Rob) fixed our problem within a short time. He was professional and knowledgeable. We would definitely use this service again. -
Review 31 (2022-08-17 - Rating: 5)
Im renovating a house and the guys at Aqua Doctor were life savers! I got quotes from a few local plumbers and Aqua Doctors was the most reasonable. I called them to replace my sewer line but they were able to help me with so much more! Not only did they replace my sewer line, they installed a faucet, replaced a sump pump, replaced a garbage disposal, sealed a cracked foundation, installed a whole house water filter, and replaced shower fixtures. They took care of the permits and went above and beyond. There wasnt anything they couldnt handle!! Real stand up guys at a quality local business.Side note: if you have the local well water, have them install a whole house water filter. Not sure of the name of it but theyll know. Super reasonably priced and works well! -
Review 32 (2022-05-28 - Rating: 5)
Chris did a great job with unclogging my bathroom sink. He came on time and provided service quickly. Informed me of the 2 year warranty on kitchen sink. Overall good experience and would recommend. -
Review 33 (2022-04-10 - Rating: 5)
Rob did an excellent, splendid job replacing a shower cartridge that I broke off into the pipe. Removing the broken cartridge was way above my pay grade but Rob got it out (trust me, not a simple process) and managed to leave the valve undamaged (yay, didn’t have to cut a hole in the wall to replace the valve). Rob was knowledgeable, professional, and has a very pleasant demeanor. Thank you so very much! -
Review 34 (2023-08-02 - Rating: 5)
Excellent service called in the evening they came within 2 hrs. Professional and courteous were able to fix put clogged tub in minutes. Price was also awesome highly recommend. -
Review 35 (2022-10-31 - Rating: 5)
Had a clog and Rob did a great job getting it cleared in a timely manner. Very clean work no mess left behind. Aqua Doctor LLC will be my new go to plumbing service. See ya in January for Hydro Jetting . -
Review 36 (2023-10-27 - Rating: 5)
Uncle Rob came out to give a free estimate on my toilet 🚽, he was very helpful, very nice and straight to the point. I will definitely recommend this company and I will definitely use them again. -
Review 37 (2022-04-19 - Rating: 5)
We had Cody the first day to try and hook up the faucets on our washer and dryer. Unfortunately they needed to do more extensive work to repair them,so Rob and Robbie came the next morning and finished the job.They went over and above what they were hired to do!Friendly, Professional and Very Reasonable. I would hire them again in a heartbeat. -
Review 38 (2020-09-28 - Rating: 5)
Aqua Doctor Plumbing is a great company. Chris and Rob are very professional and arrived on time. They made having strangers being in your home a comfortable situation. Chris and Rob are very knowledgeable and Is understanding. I would hire using Aqua Doctor for all my plumbing needs. -
Review 39 (2021-10-30 - Rating: 5)
I cant say enough good things about Aqua Doctor! Rob and Wally responded quickly to our request for leak detection and were so knowledgable. They even spoke to the city regarding our meter, when we had push-back. Aqua Doctor saved us a fortune and Im confident that they will be my first call for any future plumbing issues. -
Review 40 (2022-01-31 - Rating: 5)
Robert was so helpful and came right away. He was nice and showed all the tricks I needed to know about my toilet. My dog had some how got a piece of plastic in my toilet and Robert P helped with that in less then 5 min he got the piece out. Taught me all I needed to know and even gave suggestions to supplies to use. Very professional 5 stars ⭐️. Thank you Aqua doctor! -
Review 41 (2021-08-01 - Rating: 5)
Uncle Rob came out several times to diagnose and repair 2 large leaks between our kitchen and basement. Once was over a holiday weekend and once was just a Sunday (his day off). Prices were more than reasonable and both Rob and his nephew were knowledgeable and friendly. I will never use another plumber. -
Review 42 (2024-05-07 - Rating: 5)
Uncle Rob and Mark did a great job with fixing a stubborn clog with my bathtub and sink I’ve been dealing with for a while. Had it done really quick! -
Review 43 (2021-07-16 - Rating: 5)
Love Aqua Doctor! The team was very personable, on time, knowledgeable and explained every step and best of all, reasonably priced, no price gouging. Quick response time. They didn’t even mind me watching! I will recommend to everyone that needs plumbing service. Thanks Aqua Doctor 🥰 -
Review 44 (2022-04-30 - Rating: 5)
Bob Koch was extremely friendly and he knew what he was doing. He was prompt. He did the job without making any mess. We are very satisfied with his performance. We have been using Aqua Doctor for many years now and we always ask for Bob. -
Review 45 (2020-12-07 - Rating: 5)
I have used Aqua Doctor in September this year to fix my basement leading issues. They have done a great job at the time. Even afterwards, I had to reach out for support to get through after-fact paper work from my association. They have been very helpful in getting me the approvals done from my association. I am very pleased with their work and would definitely use them for any future plumbing related work. -
Review 46 (2023-05-19 - Rating: 5)
I was unable to install the faucet myself so I called the closest plumbe which happened to be Aqua Doctor, they were here in less than an hour, reasonable rates, very helpful and professional . I would most definitely recommend them for any plumbing needs. -
Review 47 (2022-08-19 - Rating: 5)
Eric and his crew were professional and did good work on an exceptionally difficult sewer repair job. Our sewer ran underneath an old concrete inground pool that had been broken up and buried years ago. Considering the difficulty of the job I think they charged a very fair price. Would definitely use this company again. -
Review 48 (2022-02-10 - Rating: 5)
I had Rob and Gabe come out to take a look at the shower handle not working properly. They did a professional job and fixed the issue right away. I have used them twice so far and both times they were courteous, professional and knew how to solve the problem right away. Highly recommend! -
Review 49 (2022-07-08 - Rating: 5)
Top notch company! We called to replace our how water tank that started leaking. AquaDoctor came out for an estimate and discovered the tank was still under warranty, that saved us a few hundred. They took it back to Home Depot and brought and installed (up to code this time I might add) the new one plus adding/updating some new gas lines that should have been updated by the prior owner. These guys know their business! ***** review from me for sure. -
Review 50 (2022-06-11 - Rating: 5)
Rob was absolutely amazing. Friendly pleasant man with a great sense of humor. Efficient and worked hard to get what I needed done fast. Estimates time was between 2-4 and they showed up an hour earlier. -
Review 51 (2019-06-18 - Rating: 5)
Aqua Doctor is the best! Look no further, you’ve found the right team to fix your issues and to prevent any future problems.Chris, and his team fixed some major flooding/sewer problems at my home 6 years ago. I’ve had 0 issues, even minor ones, since he did his work. His follow up on preventive maintenance is great as well, I can’t recommend them enough. -
Review 52 (2018-09-10 - Rating: 5)
Our new house flooded and we found Aqua Dr online. They came quickly, gave us a great price and did a phenomenal job waterproofing the basement. They were quick, efficient, very friendly and after finishing, still answered questions I had. Shortly after, I found a leak in the pipes (separate from theyre work) I called Chris and asked if he also fixed gas leaks. In between his other jobs, he came over very quickly and helped fix the leak. I would highly recommend Aqua Dr. -
Review 53 (2022-05-21 - Rating: 5)
Wally, his brother, and the rest of the crew were really great! They noticed the issue was much bigger than we originally thought and fixed it quickly and efficiently. We had a great experience and we will definitely call them again! -
Review 54 (2022-08-12 - Rating: 5)
Aqua Doctor was easy to work with. Personable characters that know how to develop a team to accomplish a task.Jimbo was able to adjust due to changing demand on site. His apprentices, Gabriel end Cody had the energy and knowledge to complete any task.I would use them again and again and also have referred them to other people I know. -
Review 55 (2021-08-23 - Rating: 5)
Out of no where my toilet stopped flushing. Called them and was given a time frame. I asked them to come as soon as possible because i only have one bathroom. They were at my house within 30 minutes. Toilet was fixed in less than 10 minutes. They did not try to do more work and find more things to charge me for. They will be the only plumber i will be calling and recommending from now on. Thank you for all of your work and not trying to take advantage of the situation. -
Review 56 (2022-01-23 - Rating: 5)
Rob and Robert came out to run the camera thru my sewer line to detect the blockage and helped with unclogging it. They were very friendly and explained everything as they went along and explained the pricing up front. I would recommend them and use them again. -
Review 57 (2022-08-11 - Rating: 5)
Great company.I have problem with my kitchen sink was not draining. They changed pipe under sink ( my Plumber did terrible jab when he Install new kitchen sink) and make easy access to clean (rodding) pipe. Job was done quick, clean and they was friendly and explained so many things.Thank you 😃 -
Review 58 (2022-07-26 - Rating: 5)
We just bought an older home in Antioch. I called them out several times for different issues. Very polite. They took their time and walked you through each issue and explained how everything works in laymans terms. -
Review 59 (2023-05-12 - Rating: 5)
Uncle Rob was simply AWSOME 1st time I used Angie and I’ll use it again this dude came in fixed the problem a WHOLE DAY EARLIER that really helped me out. I almost wish I had another problem so I could talk with him longer WONDERFUL GUY super pro. -
Review 60 (2021-02-15 - Rating: 5)
Chris called right away after I emailed the company. After I made the appointment, Rob and Paul arrived to install our new kitchen faucet. They answered all of our questions, addressed our concerns, and completed the job efficiently. We really appreciated their expertise, and are very happy with their customer service. Thank you Aqua Doctor! -
Review 61 (2018-09-13 - Rating: 5)
I had a crack in my basement wall and water would come through during heavy rain. I called Aqua doctors and they had the issue fixed very quickly. No issues since the repair! Nice and dry! I highly recommend Aqua Doctors Plumbing. -
Review 62 (2022-08-13 - Rating: 5)
What a wonderful experience! Rob came out same day and fixed a headache of a leak for us! I will definitely be using them in the future for all of my plumbing needs! -
Review 63 (2023-11-22 - Rating: 5)
Plumbers were the best. Professional, courteous, explained everything. I will recommend to all my friends. Really appreciate the company for quick response -
Review 64 (2023-09-23 - Rating: 5)
Uncle Rob took great care of me! Came for an estimate and fixed a problem on the spot. Courteous and timely response to my needs. Thanks!! -
Review 65 (2021-04-15 - Rating: 5)
Today, I had Rob come to my home due to me having drainage issues. He was very polite ,helpful, caring,friendly and treated me like family. I would recommend to anyone at anytime.- Char at Roys Home Of Nascar -
Review 66 (2020-03-13 - Rating: 5)
Aqua Doctors plumbers have served us with great professionalism on 3 different occasions in the last year and a half. Most recently they found that drainage pipes under our concrete slab kitchen floor were disintegrating. It was necessary to jack hammer up a significant portion of the concrete slab to replace the affected pipes. Over the several days this large job required, several of the plumbers from Aqua Doctors working at different times were in our house. I was impressed, as I have been on previous occasions when they have been here, with how polite and friendy these people were in addition to being extremely knowledgeable about the plumbing profession. Owner Chris, Paul, Jim, Rob, Collin, Eric, Cody, Mackenzile and the other plmbers at Aqua Doctors all will please y ou with their work. I highly recommend them to anywone who has a plumbing problem. Barbara Olson, Palatine, IL -
Review 67 (2023-03-28 - Rating: 5)
I was very happy with the way Chris explained all my options. Answered my questions and explained how to take care of my pipes so this would not happen again. I will use this company again if needed. -
Review 68 (2019-04-05 - Rating: 5)
The name Aqua Doctor is very fitting for Chris and his team, because it sounds like a super hero and that is definitely what they are!After a brutal week of cold a few weeks ago I went to turn on a faucet to have water shooting out from the pipe. Thankfully I knew where the shut off valve was, and searched Angies List to find a reputable contractor for what I hoped would be a simple repair. The repair wasn’t simple, which made having a true professional like Chris even more important. Not only had one of the pipes under the sink blown out, but Chris and his thorough inspection showed me a pipe behind the wall in the shower was also leaking. Had I tried to fix the pipe myself or hired some novice I doubt that would have been found, which have resulted in leaking in my walls and under the floor for who knows how long before it was found. There unfortunately a good amount of damage, and Chris and his team helped in so many ways but I will just name a few. First, they did work beyond what a typical plumber would do. His crew came in and pulled out tile and opened the walls to get to the leaking pipes. More about that in a bit, but another critical piece was he helped me navigate the confusing and tricky area of dealing with your insurance company.He did what my insurance company didnt seem able to do, which is example to me in simple terms how the process works, and he spoke directly with the company probably 6 or 7 times as the project was moving forward on what needed to be done and why to help get every possible dollar of his bill covered. As the project was moving along and the team had to walls to do the repairs, we learned this part of the home was not built to code. We had plumbing on an outside wall without an insulated wall in between. This meant the proper way to repair it was to move the water lines for the shower, toilet and sink by jackhammering into the concrete foundation. It’s a miracle I didnt pass out when I learned that, but once again Chris took the time to explain to me in simple terms what had to be done, to show me, explain why, and then get not he phone with the insurance agency to get it covered. He even facilitated working with the village inspector to make use all the documentation needed to prove this was required by the village was in place. This along would have been $4,400 out of my pocket if Chris hadn’t been thorough and diligent to working with the insurance. Other contacts would hand me a bill and let me figure it out, but Chris helped me the entire way. His team worked hard and fast to get everything in sorted out quickly, and Chris even connected me with another familiar member who offered to do the additional repairs like drywalling, paint, etc.Chris and his team turned what could have been an absolute nightmare into a relatively painless process and really worked hard to minimize my out of pocket spend. And when the project was over and I tried to tip him for going way above and beyond me didn’t even want to accept the cash so I gave it to his workers. I just cant say enough for Chris and his hard work and work ethic.If this wasn’t enough to convince you to use Aqua Doctor I will leave you with one more meaningful example. When the village came out to look at what had to be done to comply with code, I could see the relief on the face of the village inspector that I was using Aqua Plumbing because they knew the job would be done right. -
Review 69 (2021-07-09 - Rating: 5)
I called in the evening with a leak in the line to my fridge. They were out within an hour and fixed it that night! I am so grateful that they came out right away and helped me. They also did not make me feel dumb for having no idea what was going on which is really important to me. Will use again and highly recommend -
Review 70 (2023-09-14 - Rating: 5)
Uncle Rob knows his stuff and is a friendly guy. Crystal was very helpful over the phone to get an appointment set up. -
Review 71 (2021-12-31 - Rating: 5)
Wally and Rob came in early and on time on new years eve and fixed my water heater. It is now working great and will call them again in the future -
Review 72 (2023-03-23 - Rating: 5)
Very good service. we had sewer repair done by Aquadoctor. Chris and his entire team were very active and solved the problem. Thank you Aquadoctor. -
Review 73 (2020-09-21 - Rating: 5)
From appointment setup to day of service, all went extremely well. The guys showed up in the time window I was given and promptly cleaned out our sewer line. They clearly explained to me what they did and how everything looked. Great service, very reputable, would use again. -
Review 74 (2019-07-25 - Rating: 5)
I called them in the afternoon with a clogged sink that keeps happening about 40 feet into a drain pipe. They were there the next morning to fix it. No hourly cost, just a flat fee for this job versus the other guys who want to charge you $55 per 15 minutes. The other guys also suggested that if this keeps happening that I should open up the walls and see if there is a structural problem. They indicated that I would be overreacting if I did something like that and instead I need to take better care with what Im sending down the disposal. I will have them back for all future needs! -
Review 75 (2023-04-13 - Rating: 5)
Robert came out within an hour of my emergency call, and was able to fix my toilet immediately. Fair price, and good quick service! -
Review 76 (2023-04-04 - Rating: 5)
We had a tree fall in our house and due to the shaking of the house the gas was turn off and Chris came and find and repair all the gas leaks and insure that it was safe to turn the gas on very professional and very knowledgeable not just about sewer or plumbing but also about find gas leaks i never new how hard it would be but they git the job done THANK YOU so much. -
Review 77 (2020-03-10 - Rating: 5)
This company is very reliable and for the work we got done I would say very reasonable in price. This company is rated number one I would recommend this to everyone I know Paul ,Jim, Rob and Chris are some of the most wonderful guys you will ever encounter I would like to thank them all once more -
Review 78 (2020-03-27 - Rating: 5)
Ive use them twice now and each time they came quickly and were very detailed in explaining what needed to be done. They guarantee their work for 3 years. Very professional and honest. I would highly recommend them! -
Review 79 (2022-06-04 - Rating: 4)
Bob and Wally were very pleasant and helpful. My problem was not a plumbing issue, so they did not charge me for the service call.thank you for your help. -
Review 80 (2022-08-25 - Rating: 5)
Jim and Rob came out to my house and were very kind and knowledgeable about my situation. It was a simple fix but I’m glad I called them. Thank you very much!! -
Review 81 (2018-09-04 - Rating: 5)
Terrific plumbing company. I own a remodeling business and hired them for the plumbing portion of the project. They finished ahead of schedule and on budget, needless to say they will be handling all my plumbing needs. -
Review 82 (2023-04-19 - Rating: 5)
I would reccomond this company to anyone, they are one of the best i have used. They are honest, friendly and experienced. Their prices are fair and they are prompt. Mary Karr -
Review 83 (2024-01-11 - Rating: 5)
Had water in my basement. Came out within an hour of my call and fixed the problem. Very professional. Great company -
Review 84 (2023-04-15 - Rating: 5)
Amazing guy. great affordable prices and efficient work. Would definitely give more than 5 stars if I was able! Don’t think twice about calling. -
Review 85 (2021-04-19 - Rating: 5)
Got here super quick. Very nice and easy to work with. Clean. Careful. Went to great lengths to keep my cost down. Couldn’t be happier with the service. AAA+!! -
Review 86 (2022-05-09 - Rating: 5)
I thought my water heater wasn’t working. They were the only company that came out on a service call to check it out. Jimbo checked the water heater and said it was still under warranty but was somehow turned off. Charged me nothing and I had hot water. Only plumbing company I will ever use!!!! -
Review 87 (2022-11-06 - Rating: 5)
Fast, professional service, used them to locate a underground pipe for one of my landscaping jobs, pleasure to work with, Aqua Doctot plumbing runs a top notch business, highly recommended. -
Review 88 (2022-02-01 - Rating: 5)
We had a pipe burst i called 2 plumbers aqua dr showed up before I could cancel and robb was great and still took a look at everything offered a better price to fix it compltly and answered all our questions -
Review 89 (2022-08-18 - Rating: 5)
Rob was polite, clean and did great work on 2 of my sinks and a toilet! Would use them again for sure! -
Review 90 (2022-10-31 - Rating: 5)
Great experience working with Aqua Doctor Plumbing. They are quick, professional and very knowledgeable. Thanks again for all of your help! -
Review 91 (2023-06-02 - Rating: 5)
Uncle Rob was very knowledgeable and respectful of my home and cat. Thanks for coming out so quick and fixing my issue! -
Review 92 (2022-11-03 - Rating: 5)
Rob and Cody were cordial and professional at the same time, it was a pleasure to deal with them. Would definitely recommend them! -
Review 93 (2023-02-11 - Rating: 5)
Overall great experience. Quick response and great communication. Uncle Rob and indoor and outdoor crews were very good at what they do. -
Review 94 (2023-05-23 - Rating: 5)
Uncle Rob was great he took care of the issues and explained everything that he was doing so you can understand very professional -
Review 95 (2023-08-01 - Rating: 5)
Uncle Rob did a very good job at rodding out my main line although it being difficult he did not give up and my water is draining again !!!!!😊 -
Review 96 (2023-02-02 - Rating: 5)
These people are the absolute best! Everywhere was booked and people couldnt come out for days these guys came the same day, they are all so kind so efficient and great at what they do. -
Review 97 (2022-02-08 - Rating: 5)
Rob & Rob were good guys! They did good work for a very fair price. I would use them again. -
Review 98 (2022-08-30 - Rating: 5)
They were very helpful and were able to fix the problem quickly. Very reasonable pricing. Will call them again with any plumbing problems. -
Review 99 (2022-11-04 - Rating: 5)
Chris and Eric did an awesome job I like they professionalism I will recommend them to other family members and Friends go aqua doctor -
Review 100 (2022-07-11 - Rating: 5)
Wally and Gabe did an excellent job rodding our sewer and at a good price. Very satisfied and would recommend this company.... -
Review 101 (2022-11-05 - Rating: 5)
Cody was super helpfull, such a great company, they were right on time and saved me time and money. Definitely reccomend -
Review 102 (2021-10-01 - Rating: 5)
Wally and Rob were awesome. Super helpful and professional. I definitely recommend doing business with them. -
Review 103 (2021-08-21 - Rating: 5)
Jim is a credit to his profession, excellent plumber very knowledgeable. Highly recommend‼️Leonard & Cecle Waller -
Review 104 (2022-02-08 - Rating: 5)
Robert P. was very nice and completed job in very timely manner which was appreciated as I had another appointment to get to. I would recommend this business to others. -
Review 105 (2022-03-06 - Rating: 5)
Rob & Gabe did a great job at my property! Service was quick and professional. -
Review 106 (2023-02-04 - Rating: 5)
Uncle Rob was very professional and nice. He got the job quickly and correctly! -
Review 107 (2022-01-25 - Rating: 5)
Rob and Rob were professional and very insightful. Best plumbers in all of Chicagoland. -
Review 108 (2022-12-25 - Rating: 5)
Chris and Rob were Christmas Eve lifesavers when we woke up to Frozen pipes. Thank you!! -
Review 109 (2023-07-04 - Rating: 5)
Uncle Rob came and took care of all my plumbing issues quick and easy -
Review 110 (2018-09-13 - Rating: 4)
Prompt, friendly service. Called ater 5 pm and the owner personally came out to fix my hot water heater. -
Review 111 (2022-01-31 - Rating: 4)
Rob and Robby were very knowledgeable and had many ways to approach the problem even while encountering difficulties. -
Review 112 (2023-05-08 - Rating: 5)
The best an only positive plumbing experience Ive ever had, in a long history of dubious and negative experiences! -
Review 113 (2022-11-04 - Rating: 5)
Chris and eric was fantastic. They was very helpful and explained everything to me and what was going on.. Thank you guys so much -
Review 114 (2018-08-31 - Rating: 5)
Chris is awwsome and works with you. Great customer service. Makes you feel like family and best prices . -
Review 115 (2022-01-31 - Rating: 5)
They called when they were close. They were respectful and tried to help me out as much as possible. They seemed very knowledgeable and were able to “dumb it down” so I could understand. -
Review 116 (2024-03-21 - Rating: 5)
Uncle Rob came to my house and installed a new garbage disposal, wax ring, and a sink stopper. Everything works as it should. Price was great, and he was on time. Thanks, Uncle Rob -
Review 117 (2023-02-02 - Rating: 5)
Robert was able to fix my flange concern and provided great service. -
Review 118 (2019-11-05 - Rating: 5)
Had my tub drain unclogged in no time and for a very good price. Would call again though I hope I never have to! -
Review 119 (2021-09-16 - Rating: 5)
Very professional, responsive and great price. Would highly recommend for any sewer work. -
Review 120 (2021-10-08 - Rating: 5)
Highly recommend for local plumbing needs. They were fast efficient & patient in their explanations -
Review 121 (2022-04-08 - Rating: 5)
Rob and Wally did a fantastic job!I would highly recommend! -
Review 122 (2023-01-19 - Rating: 4)
Robert performed a superb job in draining the plumbing line under the kitchen sink at my place of residence. -
Review 123 (2023-07-18 - Rating: 5)
I called this past Friday because our hot water heater was leaking, and I knew it needed replacement due to age. They answered immediately, had a crew out within an hour to give me an estimate. The estimate was very reasonable, it was installed yesterday (Monday) quickly and efficiently! A great service! Plus they provide a service warranty that matches the parts warranty for the water heater! It was a great experience! -
Review 124 (2023-07-18 - Rating: 5)
Aqua Doctor and Uncle Rob were great. They responded quickly and were very professional throughout our interaction. Uncle Rob was able to quickly assess the issue and provide an estimate on the cost to repair. If we decide to move forward with the recommended repairs we will definitely be using Aqua Doctor and Uncle Rob! -
Review 125 (2020-05-16 - Rating: 5)
Came out at 3 am and stayed for hours. Was outstanding and no affordable. Answered the phone when no one else would -
Review 126 (2023-08-03 - Rating: 5)
Chris, Uncle Rob and Joe did a great job helping descale and then jet my cast iron pipe. They were clean, punctual, professional and courteous in answering my many questions. I will be calling them with all my future plumbing needs. Thank you Doctor! -
Review 127 (2023-03-04 - Rating: 5)
I highly recommend Aqua Doctor Plumbing. I called at 8:40 PM and they were here within an hour on a Friday night. Thats above and beyond extraordinary customer service. Uncle Rob was absolutely wonderful. Hes a very nice man. He fixed the clogged kitchen sink very quickly and at a very reasonable price. Thank you so much! -
Review 128 (2023-04-22 - Rating: 5)
I used Aqua Doctor plumbing for a leaking issue. Uncle Rob notified me with his ETA before my scheduled appt. That was awesome. He was punctual and thorough. The leak was addressed quickly. I highly recommend them. Great employees, great price and awesome experience. Will hire again. Hands down 10 stars. Thanks Uncle Rob. -
Review 129 (2023-03-07 - Rating: 5)
Chris and his crew are wonderful to work with. They are always on time, they care about the work they do, and they do it for the best price as well. They are very responsive and willing to go the extra mile even after the work has been completed. Fingers crossed there’s no more plumbing issues in my future, but if anything at all, I will call Aqua Doctor first. Thanks! -
Review 130 (2023-03-19 - Rating: 5)
Chris was prompt and professional. He listened to what had happened and offered a genuine assessment. He offered real solutions without trying to “sell me” on unnecessary products or repairs, but did offer to send me an estimate for recommended options. He was quick, yet thorough. I would recommend Aqua Doctor for sure! -
Review 131 (2022-07-26 - Rating: 5)
The technical Rob was very good. Did excellent work -
Review 132 (2023-03-24 - Rating: 5)
They jetted my sewer line. They used the camera to see the results inside the lines. These are the nicest and most knowledgeable Gentlemen if dealt with in 19yrs of plumbing issues. Kudos to You!!! Nate Jones will let all my friends know. -
Review 133 (2022-09-01 - Rating: 5)
MacKenzie and rob came out fast and did a fantastic job! -
Review 134 (2023-09-10 - Rating: 5)
I needed a new faucet installed as my old one had broken that day. Uncle Rob came out within an hour of my call. Happy with my service. -
Review 135 (2023-03-07 - Rating: 5)
Chris Koch and his guys were very nice very friendly very informative and help me in any way they could and beyond. I feel Aqua Doctor did very right by me and I would refer them to anybody. Thank you guys I really appreciate it. Jack K. -
Review 136 (2023-03-04 - Rating: 5)
Great company and employees and I highly recommend aqua doctors -
Review 137 (2023-03-02 - Rating: 5)
We cant say enough good things about Uncle Rob. He tells it like it is, does everything he can to get a good outcome for his customers, and follows up to ensure everything is to the clients satisfaction. We have a very frustrating leak issue that he has been helping us diagnose and he even came back for a 2nd assessment free of charge. We are grateful for his expertise and exceptional service. Thank you, Uncle Rob! -
Review 138 (2022-10-28 - Rating: 5)
Rob was wonderful! Explained everything he was doing and was very polite and professional. Fixed my toilet and checked the meter to make sure the leak was repairedWould definitely recommend this company. They are great! -
Review 139 (2023-04-11 - Rating: 5)
Uncle Rob was great... Uncle Rob came in and fixed the bathroom plumbing that another service did not install correctly. I will continue to use Aqua Doctor Plumbing for all my future.Thank you, Thank you, Thank you. -
Review 140 (2022-03-22 - Rating: 5)
I was very impressed with Rob P and the Aqua Doctor team. They were thorough, hard working and treated the issue as if it was their own issue / problem. Rob did a walk through of the downspouts, sump pump and French Drain drainage issues we were having and provided options / alternatives to correct the issue quickly (and in the most cost effective manner). Very pleased with the team and the result. I would definitely recommend Aqua Doctor and Rob P. -
Review 141 (2023-04-22 - Rating: 5)
If you want the job done right the first time call Uncle Rob!!!!!! -
Review 142 (2023-01-15 - Rating: 5)
‘Uncle’ Rob was super helpful, diagnosed the plumbing issue I was having and solved it in a flash. Personable, knowledgeable and kind. Highly recommend! -
Review 143 (2023-05-05 - Rating: 5)
Lit my water heater and was very pleasant person (uncle Rob) very nice guy. -
Review 144 (2022-07-13 - Rating: 5)
We reached out to Aqua Doctor Plumbing when my husband realized that our primary bathroom sink had been leaking. We were able to get an appointment booked for the very next day! Wally & Tabe arrived on time and quickly helped find and fix the problem. They were so friendly and efficient with their work, and were comfortable being around our pups too.Cant wait to have them back soon to install new shower fixtures! -
Review 145 (2022-03-23 - Rating: 5)
We highly recommend the Aqua Doctor team!!Our issue required extensive pipe repair under our foundation.Their expert team effectively diagnosed our issue using specialized equipment to develop a plan of action.They arrived as scheduled and were very responsive to phone calls.They answered ALL our questions and spoke directly with our insurance company and our village to secure inspection.They helped us determine a timeline thatworked with our finances and getting our repairs completed as quickly as possible.They protected our finished basement and kept the work area clean and the completed project solved our problem!At every opportunity, Chris and the entire team went above and beyond to solve our problem. They are highly professional and also treat you like family. They have our trust. -
Review 146 (2022-03-18 - Rating: 5)
Very responsive and professional. Super helpful and nice guys that work there! -
Review 147 (2022-02-03 - Rating: 5)
Very good and quality job. Came up earlier this month to install stove in the kitchen. Robert was on time and perform job quickly. Also their prices are reasonable.So I called them again to instal dryer. And again good communication, we’re late for appointment because of weather conditions but he was calling and updating Chen he is coming and when on the way. While in the house check some faucet issue I have and also find a leak from previous guys.So happy with the service, I recommend this guys for any job with plumbing gas or installation of equipment you need. -
Review 148 (2021-12-20 - Rating: 5)
Good company, good employees, job well done,fair pricing, excellent experience. -
Review 149 (2023-01-30 - Rating: 5)
Six Stars for UNCLE ROB!!! He came in right away, fixed the problem immediately! UNCLE ROB also has a great personality, hope this fine plumber is recognized!!! Bev Frank -
Review 150 (2020-12-02 - Rating: 5)
Aqua Doctor rocks. Have used them two times over past two years. First, Chris was able to fit me into his schedule today. He fixed both issues and explained everything. He also provided preventive care and maintenance tips to potentially avoid the issue in the future.Very personable and long-term oriented in his customer philosophy, and pricing was very fair.Second visit, Paul came out and did a thorough job on our drain clog and also took time for preventive care and maintenance. Autumn was extremely helpful and professional in setting up the appointment.Highly recommend! -
Review 151 (2021-09-16 - Rating: 5)
McKenzie and Uncle Rob showed up on time and did a quick assessment of the problem. Within minutes water was flowing easily. All clear, no pressure to do anything, all information up front. Cleaned up work area beautifully. Very professional team. Friendly. Glad I found them. Would highly recommend them to anyone. -
Review 152 (2021-07-23 - Rating: 5)
Rob and Jim were absolutely amazing. I needed two specific toilets and they were able to locate them and have them installed. They complete some piping work and repaired a leak as well. Would definitely recommend to anyone and will use them for all my future plumbing needs. -
Review 153 (2020-03-24 - Rating: 5)
I called Aqua Doctor late at night cause my main sewage line was backing up into the tub and sink. They where there early in the morning ready to do the job. they gave me a very fare price and did great work in a timely manner. I highly recommend them to anyone I can. -
Review 154 (2018-04-26 - Rating: 5)
My sewer was backing up. We called the Aqua Doctor at 8:30, they had a truck at our place shortly after 9. They had the blockage cleared in about 60 minutes. Very professional, fast and efficient. Highly recommend!! -
Review 155 (2021-12-28 - Rating: 5)
Robert and Cody from Aqua doctor were super helpful at our condo in Evanston. The shower mix valve needed to be repaired and they called enroute and arrived on time to make the repair process simple. -
Review 156 (2021-11-06 - Rating: 4)
Wally and Rob did an awesome job repairing a leak in a pipe in the wall They were very professional and worked great together as a team to get repair done in a timely matter. I recommend them for your plumbing needs -
Review 157 (2022-08-11 - Rating: 5)
Reasonable and they did a great job! -
Review 158 (2018-09-12 - Rating: 5)
I called Aqua Doctor Plumbing because I had a drain backing up in my basement. They came out quickly rodded the drain and the problem is gone. I highly recommend this company they are fast friendly and reasonably priced. -
Review 159 (2021-09-01 - Rating: 5)
Needed help with a clogged drain. Fast service would highly recommend! -
Review 160 (2018-09-04 - Rating: 5)
Very prompt service. I manage a Subway in Gurnee and the women’s bathroom was backing up so I called Aqua Doctor. They were at the store in about a half hour and had the problem fixed without making a huge mess. To top it off they were almost half the price of the previous Rooter company we used before we found them. -
Review 161 (2021-07-16 - Rating: 5)
Awesome people and very knowledgeable! Very reasonable .... 🙂 -
Review 162 (2023-06-19 - Rating: 5)
Great professional friendly service. -
Review 163 (2024-07-04 - Rating: 5)
Great job. -
Review 164 (2021-07-13 - Rating: 5)
Fantastic service - thank you!