Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Roebuck, South Carolina

Address: 2149 E Blackstock Rd, Roebuck, SC 29376, United States

Phone: +1 864-439-0520

Rating: 4.7

Services

  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water jet cutting service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-13 - Rating: 5)

    I meant to post this a few days ago but I lost track of time. The toilet was malfunctioning at where I live and we were afraid to call a plumber to get it fixed. Thankfully these guys changed my mind. They were so nice and considerate about the situation at hand. And I can’t stress enough how grateful it is to sleep in a house with a working toilet. Shout out to Jimmy and the guys at Roto rooter. You guys are the best!

  • Review 2 (2024-09-25 - Rating: 5)

    Had to have roto-rooter out for a toijet repair. The call for appointment was very efficient and they were able to out the next business day. The repair person checked in the morning of the appointment, arrived as scheduled and made the repair quickly.

  • Review 3 (2023-11-10 - Rating: 5)

    I cant say enough good things about Donny. He diagnosed and fixed the main issue, but also fixed a few other issues he found along the way. He is very knowledgeable and took the time to explain each step. He will be my first call for any future plumbing needs!

  • Review 4 (2024-10-05 - Rating: 5)

    Zach and Phillip. Young men. Very professional and respectful! I would recommend to anyone! Great work and quick response! Thanks againAwesome job! Came today and finished today!

  • Review 5 (2024-09-26 - Rating: 5)

    Unlimited Stars⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐.....For Zack. The Roto Rooter man with the attack!🥊In my home, less than an hour.My drain was unclogged with Roto Rooter Power!🧨Zack, the Man, knew exactly what to do.Plus, he was kind and friendly with a great attitude!😀If youre if pipes need piping or drains need draining ;Call Roto Rooter. Even if its raining .🌧️🌧️

  • Review 6 (2024-06-20 - Rating: 5)

    I always have positive things to say about Roto-Rooter! They were at my house within 35 minutes of my call and it wasnt even an emergency, but could have been. They might cost a little more than others, but I can always depend on them.

  • Review 7 (2023-11-09 - Rating: 5)

    These guys are the BEST! Justin was fantastic and seemed to be very invested in the well being of my family. Justin made the plumbing emergency that I was experiencing seem more like a plumbing pleasure. He was prompt, on time, and very professional. He even walked the dog for my wife because she was down in her back. Man, these guys are just the best!!! They definitely were not the cheapest, but man do you get what you pay for!

  • Review 8 (2023-11-09 - Rating: 5)

    I was having some issues with a busted water line and Justin from Roto Rooter came to the rescue. He was very professional and got the job done very quickly. His great attitude was a breath of fresh air, as its hard to find now days. I would definitely recommend Justin if you are looking for outstanding service and quality work. The price also was very fair. Thank you Justin it was a pleasure doing business with you.

  • Review 9 (2023-11-09 - Rating: 5)

    Went to grab a drink of water around 2 am in the morning and heard water spraying under my home. Called a few businesses and couldnt have someone come out until later in the day, which is understandable. But, reached out to Roto Rooter and a technician arrived about 30 mins later. After arriving, he crawled under the house, located the leak, took pictures and explained what needed to be done. I ended up going for a full replacement, for peace of mind, but he fixed the leak in the meantime. Another technician arrived later and was able to remove water from the crawlspace and prevent water damage. The cost to fix the leak was very fair and was credited to the price of the full replacement. Very happy with the service, timeliness and professional, considering it was 3am-4am in the morning.

  • Review 10 (2023-11-09 - Rating: 5)

    Had a main line blockage and called Roto-Rooter. Appointment scheduling was easy, and the office staff was very knowledgeable. Technician arrived on time and quickly resolved my issue. I would 100% recommend Roto-Rooter to anyone having plumbing issues!

  • Review 11 (2023-11-09 - Rating: 5)

    Roto-Rooter of Spartanburg is the real deal. They offered same day service, the technician was running late, but the office kept me informed. Donny came out and let me know step-by-step what needed to be done, why, and what the cost was going to be. He was fast and thorough. Offered several options to get us taken care of. Would use this company again, but hope I dont have to.

  • Review 12 (2024-06-13 - Rating: 5)

    We origally called for a stopped up kitchen sink and washing machine,when the technician arrived he checked our crawlspace and discovered that we had the original cast iron drain pipes from 1968,he gave us all the options as well as the risks of clearing a pipe this old.we elected to have the pipe cleared and he did a great job.then gave us an estimate to repipe that well be doing soon,these guys are good at what they do and Ill be recommending them any chance I get

  • Review 13 (2023-12-19 - Rating: 5)

    Rex did a great job. He really put in extra effort, to get us up and running. He was very knowledgeable about more than the immediate plumbing situation. I think we will have him back to work on potential issues with our natural gas connection.RR should promote that they know more than just drains and plumbing.Updated review (12/18/23): second experience with this company. Same great result. Justin, the technician, knew exactly what he was doing, and got it done fast.Highly recommended.

  • Review 14 (2024-06-23 - Rating: 5)

    Good service reasonable and affordable prices . I Had all the hard work done seems like I need to get into plumbing it cost enough thqts for sure...

  • Review 15 (2024-08-26 - Rating: 5)

    Tech came out and was very nice and resolved the leak we had. Will use again!

  • Review 16 (2023-08-11 - Rating: 5)

    Anthony always does such a great job and hes a really nice guy. He suggested that down the road, we may want to have the line jetted because of the Grease buildup. We try to only put what grease we cant scrape from the containers and its apparently lasted us 4 years. Lets hope we can do better this time around. Thanks guys.

  • Review 17 (2021-05-24 - Rating: 5)

    I had a problem with one of my toilets. I called Roto on a Saturday afternoon. Even though my problem was not a major emergency they agreed to help the same day. The plumber arrived at my home in less than 2 hours. Daniel was very friendly and knowledgeable. He gave us great advice and fixed the problem within a few minutes. This company is reliable and dependable. My family was impressed with the service.

  • Review 18 (2023-04-18 - Rating: 5)

    I called Roto-Rooter out for a leak at the toilet flange that I never noticed, that same day they had a plumber there fixing the toilet flange and their Water Restoration team come and check out my house to see if there was any damages, they took all my damaged floors and vanity, and took detailed readings and pictures for me to give to my insurance which made it easy to deal with them. Overall was super easy and painless with Roto-Rooters help, if I have anymore issues I’m definitely calling them again.

  • Review 19 (2022-04-07 - Rating: 4)

    Shane and Gene from Greenwood, SC came to do my inspection and repair. I was very pleased with the work they performed under the house, in the laundrys room, and in the bathroom. I thought the price was a bit steep so that is why I am giving the service 4 stars. However, if the price was lower I would have given 5 stars. The guys get 5 stars. Very nice, friendly, and professional. If I ever need more plumbing work; I would definitely call these guys.

  • Review 20 (2022-09-07 - Rating: 5)

    Last summer we used Roto-Rooter water clean up team out to do some remediation after a toilet leak went unnoticed and ruined the bathroom flooring down to the subfloor. They did a great job!Recently we had a suspected leak in our main bathroom. The appointment was easy to make and they could get someone out to me that very same day, Zack, to diagnose. He was super thorough during his inspection and super polite and professional in my home. I would request his service in the future if I need it. He recommended that I call the water cleanup team out to use the water meter to determine if there was a leak that he couldnt get eyes on, aka inside the wall!Ben, and someone who I assume to be an assistant or new hire, came out to further inspect. They were prepared to get to work immediately if there was a leak, but there was not. With my permission, they took off the quarter-round and pulled back the linoleum enough to get a good look and meter read to determine that the moisture was from the shower curtain leaking onto the tub and rolling down. Zack and Ben both helped me get some peace of mind to know that there is for-sure NO leaks in my bathroom. Big thanks to them and the nice lady on the phone who was helping me book these appointments!

  • Review 21 (2022-07-19 - Rating: 5)

    Service was great! I needed my water pressure increased and the gentleman had it adjusted in no time at all. He even showed me what he did so I could adjust it myself if I ever needed to.They were doing a promotion so the fee was waived, you can’t beat that.With prices skyrocketing everywhere this was really nice of them to do. For all of my future needs I will be calling on them and only them.Thanks Roto-Rooter!

  • Review 22 (2021-02-22 - Rating: 5)

    Called at 9am and they had someone out by 3pm. Daniel was absolutely wonderful, explained everything that they were doing and what was wrong. Gave an estimate before doing anything and made sure I understood the cost and what was done. Explained and gave a few tips on how to make my septic tank last as long as possible without problems. He even took the time to talk to my dog and calm her down before coming into the house.

  • Review 23 (2023-07-15 - Rating: 5)

    Wow is the first word that comes to mind, but I shall elaborate. What an exceptional experience! Weve all encountered tradespeople who disappoint us, be it electricians, carpenters or contractors. But these folks go out of their way to provide excellent service at a fair and competitive price. They tick every box—professionalism, courtesy (including office staff members Nicole and Cindy), honesty, and delivering the work promised at the agreed-upon price. We had a serious plumbing backup. The 50-year-old ‘orangeburg’ sewer line was collapsing in various places. Initially, Shane, the technician who visited some weeks ago, cleared (jetted) the line as best he could given its condition, and at least we were “operational” again. But he provided estimates for two phases of work we might want done. One phase involved replacing the old and rusting iron pipe under the house. The other was replacing the waste line. There was NO hard-sell, no dire warnings, just honesty about the state of things.Weeks went by and the plumbing began to back up again, which can easily turn into a nightmare situation. I called the office and told them I had an estimate from Shane, and we thought maybe we should start with the plumbing underneath the house. Within two days, the truck was in the driveway, new pipe on board. BUT… and here’s the part to take note of please. Instead of simply starting right in on the planned work, Shane went under the house and did a thorough inspection. Then of his OWN initiative, he scoped the waste lines before he explained the situation. Yes, he could go ahead and do the pipe replacement, but that was only going to solve part of the problem, and NOT the most urgent one. Now he could have gone ahead and simply done what was planned. That would have been the easy route for him and besides, he had driven an hour to get to the house. He could have finished, gotten paid, and been done. He just didn’t think that was the RIGHT way to proceed, and he said he really didn’t want to see us spend a chunk of money and still not be ‘free and clear.’ That made perfect sense, so we decided to shift gears and install 32’ of new waste line instead.The upshot was that he called the office and explained the shift in strategy. The next day was a Friday. He didn’t want to leave us with minimal plumbing availability. Was there any way they could start the next day. They did some adjusting to their schedules, they quickly got hold of the city to come and mark utility lines (which happened within a couple hours), and yes, the very next day!!! Shane was back. With him came Brandon, the maestro of the backhoe, who dug with great care and precision; clearly he knew what he was doing. Such diligence, such courtesy, such freakin’ hard work in the blazing heat—digging up shrubs, cutting a section of sidewalk so as not to destroy it completely, laying pipe with attention to detail, installing cleanouts per city requirements. This was a beautifully executed project, brought in per the estimate, no upcharges, no extras. Now thats a business with integrity!About 9 hours later, the trench was filled in, grass seed was put down along with straw to cover it. Every bit of trash was picked up, including the debris of the shrubs, and then they were gone… with many, many thanks.

  • Review 24 (2022-09-17 - Rating: 5)

    Brandon showed up and was able to clear the drain in my walk-in shower. The issue has been going on since July due to the shower installation companys mistakes and he fixed it in a matter of 20 minutes. He was professional and knowledgeable, he made sure the drain was clear and I was happy. Thank you, Brandon and Roto-Rooter!!!

  • Review 25 (2023-11-09 - Rating: 5)

    I have service done with Roto Rooter a few times a year. They are on time, let me know exactly what is going on. They worked on my faucet and explained everything. It wasnt the cheapest, but at least I have a warranty.

  • Review 26 (2020-01-31 - Rating: 5)

    Corey came out last night to our emergency call and he was more than great. He had such a positive attitude even though it was so very late at night and was willing to go above and beyond to make sure we were repaired, functional, and understood everything he was doing. He really changed the experience from being anxiety filled to having a house filled with laughter before it was all finished. He was skilled and very personable. Id absolutely call Roto-Rooter again just from this experience.

  • Review 27 (2021-06-16 - Rating: 5)

    Since buying my first house this was the first time we had a major plumbing issue. My pipes were crushed from foundational issues among other things. Roto Rooter sent someone out immediately. I had the pleasure of having Daniel, one of their employees come out to fix this. He was very nice and courteous letting us know everything he saw that needed to be fixed and identified it quickly. He went above and beyond and help make sure I was well accommodated during this. Roto Rooter was super flexible and Daniel was able to fix my issue very quickly. Highly recommend and will continue to use Roto rooter for any future plumbing issues or concerns.

  • Review 28 (2019-04-29 - Rating: 5)

    We are extremely happy about the service that we received from roto-rooter! When we called them the staff that we talked to were very helpful and Nice The technicians was very friendly and understanding to the urgency of the problems. They quickly troubleshooted the Problem and began to work on fixing the problem During the repair of the problem, it came a heavy rain shower which they worked quickly to finish the job. After the job was finish, they made sure that we were satisfied with their work. I will truly recommend to any one that has a problem with their plumbing and sewer to call Roto-Rooter plumbing & Drain services of Roebuck, SC. Thanks for your your great services in our time of needs!!!!!!!

  • Review 29 (2021-02-12 - Rating: 5)

    We had an upstairs pipe bust. Daniel came out quicker than expected. They fixed the pipe and water damages. Even got our septic tank pumped and a new cover on our septic tank. Super friendly great work. 10 out of 10 recommend.

  • Review 30 (2021-01-11 - Rating: 5)

    Daniel was great! He was very professional and helpful. He did a wonderful job repairing the water pipe and giving us advice on preventative maintenance. We will definitely be coming to him again for any future work!

  • Review 31 (2022-10-24 - Rating: 5)

    We had to call for a stubborn clogged toilet. Roto Rooter came right out the same morning. Very professional and checked out all the lines. Got the problem resolved quickly. We have used them before for other issues. They are our go to company for all plumbing issues.

  • Review 32 (2016-01-08 - Rating: 5)

    I am extremely satisfied with this company. The technician, Donny, was on time, courteous and informative. He should be considered an asset to this company. He worked around my schedule and came out the same day I called. He worked in a timely manner to clear the clog from my tub and left my restroom spotless. He answered my questions and gave me a few extra tips to keep my plumbing in good repair. If I ever need a good plumber again, Ill be calling this business. Im so grateful that I found a plumber I can trust!

  • Review 33 (2020-03-08 - Rating: 5)

    We had a great experience with Jesse. He was very professional, and offered tremendous assistance for our emergency situation. He did a thorough inspection, jetted our main sewage drain, and diagnosed our problem immediately. He had several helpful recommendations to fix our septic tank issues, and he even took extra time to locate and dig up the access lids of our septic tank so that it can be easily pumped. He was a wonderful technician and was hero of the day! Thank you Jesse!!!!

  • Review 34 (2021-05-15 - Rating: 5)

    I’ve had Roto Rooter come out a few times at not-so-great moments. It’s always easy to schedule, and everyone is friendly. I needed someone this morning (a Saturday), and someone came quickly and talked through everything with me. I had managed to fix the problem, but I was grateful to have a knowledgeable person talk to me about it and explain how certain leaks happen. Terrific experience.

  • Review 35 (2016-09-13 - Rating: 5)

    Bryan was great. First, I got a call ahead of time, as promised. He was on time. He looked at 3 different issues I was having. 2 ended up being quite basic, and didnt require anything major. One was a toilet repair. He had to leave to get parts, but returned promptly and completed the repair professionally and to my satisfaction. Will definitely use again, and would recommend to anyone in need of plumbing services.

  • Review 36 (2021-01-25 - Rating: 5)

    Donnie was extremely professional from start to finish. We had a weekend near disaster. He was clear about how long it might take to arrive. Once he arrived, he was clear about what he would need to do and how much it would cost. During the whole procedure, he explained what was happening and was honest about what he saw. It was clear he cares about his work. To boot, he was friendly and had a good sense of humor. Weve had some creepy, unpleasant people show up for work in the recent past. It was a relief to know theres a professional out there. Thank you, Donnie!

  • Review 37 (2021-02-12 - Rating: 5)

    The Roto-Rooter team was very timely and helpful! Daniel J came out late one night and single-handedly dug up and located our pump while in the cold darkness. Then he and a team from Jason Pruitt Septic Tank Service came out bright and early the next morning (which was a Saturday) to work until completion. We were thoroughly impressed with all of the hard work put in to help make our home functional again!

  • Review 38 (2016-08-22 - Rating: 5)

    Today was the second time I had to call Roto Rooter. The first was about my sewage pipes which was completed in an excellent amount of time. The techs are nice and very straight forward. Kevin tried to look for any discounts I may be able to use to help the financial burden of that fix.Today I had excellent service as well. The tech was friendly, very speedy with the repair and I had no problem. I will use this group again if needed

  • Review 39 (2015-07-14 - Rating: 5)

    I was quite surprised at the response time and the effectiveness of Kevin, our roto-rooter technician. Not only did he show up within the hour, but was extremely efferent and very knowledgeable. He even worked with us to select a better toilet to replace the older one, but checked the measurements to be sure the replace did not cause a problem with our walk in tub.

  • Review 40 (2019-05-27 - Rating: 5)

    The operator that came out to my home was very knowledgeable and very friendly. I had issues the first time they came out due to a blocked line. After hand digging everything up to find a crushed Orangeburg pipe, it was cleared within seconds... Only for me to just dig it up to replace it. Which at that point it should have been more customer first and I should have had a cheaper rate due to me doing the hard work. However, no hard feelings. I still was grateful for this help and service.

  • Review 41 (2019-10-21 - Rating: 5)

    This company sent out Brandon and although I wasnt able to hire them for the job (Due to my insurance company) they helped me to understand the process and what to expect. Theyve stood by me through this process and honestly without their advice I have no doubt that I wouldve been taken advantage of. This is the only company Ive ever seen willing to help someone who wasnt a client. I can guarantee if I ever need any service they offer they will definitely get my buisness! Very honest and professional company. Thank you so much for all your assistance during this trying time.

  • Review 42 (2019-05-06 - Rating: 5)

    We called RotoRooter with a plumbing emergency! Initially they stated they couldn’t come until the next morning! However, I called back and they stated they’d see what they can do. In less than 30 minutes, they called back and said they’d be here in approximately 2 hours. To my surprise, they showed up at my house in just about an hour. We were so happy! The technician was pleasant and professional, and fixed the problem right away and with a smile! Thank you!!

  • Review 43 (2019-04-09 - Rating: 5)

    The technician, Jimmy, was honest and friendly. He arrived earlier than the scheduled time and called to let me know he was coming. He explained everything that needed to be done in detail. Service was quick and well done. Will definitely use Roto-Rooter again in the future.

  • Review 44 (2020-05-18 - Rating: 5)

    Our Valve in the shower had a crack and leakage. The Valve had to be replace. The first inspectors came on time and inspected our pipes to make sure there were no leaking anywhere else. Then they reached out to a plumber service and they came immediately. Inspect and gave us an estimate. $765.00. His name wasnt written clearly on the work receipt but I think Im reading, Jordan, employee #172. Service came with a One year warranty. It was about a 3 hour work. He was very professional and did a great job even having to cut open the wall to get to the second floor piping. He cleaned the cut with a nice cover on the wall. I would reach out to this company again if we ever come across any plumbing emergency. Thank you for your service & quick response.

  • Review 45 (2020-02-23 - Rating: 4)

    Good service. Shane was friendly and went above-and-beyond in making sure the job was completed successfully and to my satisfaction. There was a mixup with the initial appointment, but he arrived promptly once I re-contacted the company.

  • Review 46 (2020-01-29 - Rating: 5)

    I had a pipe to burst under the sink and Brandon was sent to take care of the job. Brandon was very professional and he went over and beyond his job to help us. If every company had an employee who took their time to care and ensure that everything was done right as Brandon did, we would have better companys. I Thank Brandon for his service and helping us.

  • Review 47 (2020-04-09 - Rating: 5)

    Roto-Rooter ROCKS!!! When we called on them for help at 7 AM on a Saturday morning, they were lightning-fast to respond and sent a member of their team, Chris Rex, to address our issue. He was courteous, professional, and took time to explain everything, each step of the way. The work was done thoroughly and professionally, and every effort was made to fit our budget, and they successfully did so. These guys know what theyre doing, address the issues quickly, and all the while maintain professionalism, courtesy, and integrity. Mr. Rexs honesty and professionalism cant be beat!!! We will definitely call on them again, and urge everyone to do the same. We highly recommend them to our family and friends, and simply cant say enough good things about them. Wed give 10 stars if we could! :) THANK YOU ROTO-ROOTER!!!

  • Review 48 (2020-04-28 - Rating: 5)

    We had a great experience with Roto Rooter of Spartanburg. They came out the same day that I called and Rex was very professional and diagnosed our problem quickly. He came back 2 days later and completed the job. Would highly recommend to anyone needing Plumbing services.

  • Review 49 (2021-02-04 - Rating: 5)

    Needed my sewer drain pipe located. He did a great job and did everything I asked him to do.He also answered all the questions that I asked.Very knowledgeable and helpful great guy. Will definitely use Roto Rooter again if needed.

  • Review 50 (2021-03-29 - Rating: 5)

    Called about cleaning downspout drains. Shawn came out. Explained the process, surveyed the work, and gave me a price. I told him to proceed, in about 3 hours all the drains had been checked. Two needed work which he completed. Now we can start the Rainey season, in our new home knowing roof water is draining properly away from the house.

  • Review 51 (2023-11-10 - Rating: 5)

    We recently used Roto-Rooter to make significant repairs to our decades-old plumbing system. Donny treated our facility with a level of care and thoughtfulness that truly exceeded our expectations. We were prepared for a full pipe replacement, but Donny found a less-intrusive and more cost-effective solution that left our existing pipes in immaculate condition. He and his teammates went above and beyond.

  • Review 52 (2023-04-18 - Rating: 5)

    Great technician, wish I would have call them the first time. They did excellent work, and quite thoroughly inspected my system post install. Great people.

  • Review 53 (2021-03-08 - Rating: 5)

    Serviceman was very knowledgeable and worked hard to find the problem. Unclogged my drain which was a monster! He also changed out all the pipes under my sink because they were not draining properly.I would recommend them to my friends.

  • Review 54 (2020-12-30 - Rating: 5)

    I called and was able to get an appt the same day. They called 30mins PTA, which I was told they would. Jimmy approached the door in a friendly manor. Very professional, kind, and had a great sense of humor. He explained what he was going to do and gave me a price. The company also gives a military/senior discount. It just so happened that I had went to the mailbox and found a $20 coupon, so I took that as fate. Jimmy was very educational about certain things, which I learned something I didnt know about toilet clogs. Luckily it was an easy fix. Thank goodness. It was not as expensive as I thought.. They do have a service charge,, but that will go towards the bill should I choose to use them. Jimmy is a great asset to this company. I will call on them again.

  • Review 55 (2019-07-01 - Rating: 5)

    We had just moved in and our gas water heater went out. Rotorooter offered fast service. Donny provided great service with a friendly personality. He made sure everything was working right before he left.

  • Review 56 (2020-04-22 - Rating: 5)

    Feel like they did a great job. They came when they was suppose to on time and even called to let us know the plumber was on the way. We will use them again in the future I am very satisfied with the customer service and quality of the job.

  • Review 57 (2019-05-28 - Rating: 5)

    We had a major problem with our kitchen sink, and through my search I found and contacted Roto Rooter. They promptly arrange for someone to come over, they checked the damage and prepared a quote, and after my confirmation completed the replacement work very efficiently. We shall be using them for all our future plumbing needs.

  • Review 58 (2021-01-20 - Rating: 5)

    Daniel did a great job. He was very professional and explained what needed to b done. This is why I call Roto rooter and I recommend them to everyone who needs help in allplumbing issues.Thank you for a great job.

  • Review 59 (2016-06-18 - Rating: 5)

    The other night without warning all of our drains in our home backed up. It was awful after using Google to see of possible problems we were pretty sure it was a main line blockage. We just bought the house in December so we thought all was good.The next morning we called Roto Rooter and the technician was here within an hour. He showed us our section tank was almost full so that was the first step. Then he flushed our lines. Turns out there was years of greese build up. It was nasty and we were amazed at how much there was. Well all that was taken care of in a matter of a couple of hours. Our tech was great and even took the time to answer questions. We did have one mishap but it was fixed promptly without headache. Our lid was cracked in the process but Roto Rooter fixed it without any issues and we are good ad new. We are also armed with great information on septic tanks also. Im very pleased with their service and thankful for the quick response.

  • Review 60 (2020-01-27 - Rating: 5)

    Had a great experience. Shane # 178 was the tech. He was very polite & informative. He came out on Sunday after church and found the problem right away. Will call Roto-rooter again if I have any more problems. Thanks Shane

  • Review 61 (2023-07-28 - Rating: 5)

    Roto- Rooter was excellent called and talked to a representative named “Kevin” he was awesome very professional along with miss “Tammy” from the office couldn’t ask for better people to handle the issue the technician they called outs name was “George” this guy was spectacular he fixed the problem and kept us informed very well throughout this process and finished the job …… unlike Rooter Man who we called out first which come out 2 days in a row and where very unprofessional and 2nd day left and never fixed the job and charged us $509 ….. so lesson learned if you need awesome service call Roto-Rooter first

  • Review 62 (2021-03-02 - Rating: 5)

    Excellent service! They were timely, professional, informative, and friendly. The issues I had with my plumbing were resolved as described for the agreed upon price. I will definitely use again.

  • Review 63 (2015-09-27 - Rating: 5)

    I would highly recommend them. They got all the work done in a timely fashion even on a Sunday morning. Our technician was John, he was very polite, thorough as well as taking the time to be neat at his job.

  • Review 64 (2021-04-27 - Rating: 5)

    Folks, when you need a professional service to take care of stressful but necessary plumbing, septic tank or sewage work - Roto-Router is the place. Jimmy, an outstanding technician with more experience than I can write about here, was kind, professional, knowledgeable and got on with the job without fuss or fury. He was direct in his assessment/diagnosis of our issue and as direct and clear about his recommendation about a solution/resolution. THAT is what you want! Roto-Router gets my call EVERY time! I am so grateful!P. Fentiman

  • Review 65 (2022-03-22 - Rating: 5)

    The guys were very fast and knowledgeable. They explained all the outcomes and gave us the best options that they could. Ended up being a lot less once they got in there. But they are very freidlny and got our plumbing back up and running in the cold rain.

  • Review 66 (2021-04-16 - Rating: 5)

    Excellent, fast response from initial phone call, and they sent a crew out the very same day I called. They were very knowledgeable and also took the time to explain what was going on and what was going to be needed to fix it. Definitely recommend these guys to anyone in need of the services they provide.

  • Review 67 (2020-04-14 - Rating: 5)

    We had a septic tank issue. Chris Rex was punctual and professional. He explained the problem and the why we had the problem. The issue was repaired in a timely manner. I would recommend Roto-Rooter and please ask for Chris.

  • Review 68 (2019-07-30 - Rating: 5)

    We had a disaster on our hands. Tank device broken, water on the verge of overflow and shooting all over the walls, a strange turn-off valve that we were not familiar with. It was 9:30 p.m. and we called Roto-Rooter. They promised someone by 11 p.m. and they delivered. After working since 7 a.m., Mr. Fox was still upbeat, had all the tools that he needed, pointed out the whys and hows of our situation, and restored calmness to the household. A five-star experience from Roto-Rooter and Mr. Fox.

  • Review 69 (2022-10-08 - Rating: 5)

    Existing line was not installed correctly. When new line was added to old ; new fittings not installed correctly. This caused leaks in several couplings & this plumber didn’t stop until all were fixed. Great job

  • Review 70 (2019-06-26 - Rating: 5)

    Wonderful local plumbing service. I called RotoRooter and Daniel Jennings did a fantastic job. Work was done the same day as the quote. My water heater is now up to code.

  • Review 71 (2013-10-14 - Rating: 4)

    The service was a 5 star. I give them an overall 4 because of 2 things. 1). The price to clean my main septic drain was $485.00. I thought this was excessive. 2). I had dug the access to the septic tank before they arrived to save time. They did not fill the dirt back in the hole. I think for what I paid them for an hour of work they should have put the dirt back in and not have left it for me to do.

  • Review 72 (2019-05-21 - Rating: 5)

    So my plumbing stops working. I’m in full on panic mode because everyone in my household is sick with the stomach bug (frequent bathroom visits). On top of that my grandmother is visiting from Scotland. Needless to say it was very inconvenient. I called Roto Rooter and they were there in no time flat...despite the horror story I told them. You guys rock. Especially Sam and Joe.

  • Review 73 (2015-04-29 - Rating: 5)

    Typical problem: dishwasher draining into the sink and so I thought it would be a quick job. WELL, turned out to be much more complicated than anticipated. The technician was terrific: no time pressure, explaining everything throughout, and clever in solving the problem. Very old pipes needed some TLC and they got it. Dishwasher draining fine now. Would recommend Kevin at Roto-Rooter any day.

  • Review 74 (2021-04-07 - Rating: 5)

    The guy that came out was real nice! He fixed my pipe in no time. Even checked under the house for me and told me what’s needs to be done. He was great!

  • Review 75 (2019-06-06 - Rating: 5)

    I will definitely hire Roto-Rooter again for any future plumbing needs. Jesse was extremely professional, courtesy and helpful throughout the entire process. Great experience!

  • Review 76 (2022-02-05 - Rating: 5)

    Daniel came out to see about our septic tank. He was very honest and helpful. If you ever need septic work done call them and ask for daniel

  • Review 77 (2020-09-11 - Rating: 5)

    Technician 178Shane Horng & Gene Cantrell are true professional. They both stayed very late to finish up a long difficult job. The work ethic they showed to finished the job. Lets me know who to call for any plumbing job I need done.

  • Review 78 (2021-01-30 - Rating: 5)

    Daniel Jennings was honest with his assessment. Helped walked me through the process with my insurance company. Cannot give him more than 5 stars, but he sure deserves it.

  • Review 79 (2021-02-05 - Rating: 5)

    He was very nice and knew what needed to be done. After he was finished he told us everything he had done and asked if we had any questions. I would call him again and recommend him to others.

  • Review 80 (2020-10-30 - Rating: 5)

    The technicians were courteous and made sure I understood the entire process upfront. They done what two other companies were unable to do. Great work by the Greenwood, SC crew!!

  • Review 81 (2023-11-09 - Rating: 5)

    Justin came out and put a new hot water heater in for me and was very polite and professional. Very reasonable pricing.

  • Review 82 (2022-04-26 - Rating: 5)

    Very responsive service. Tech was great. Had a little hiccup on the invoice, but the office was quick to correct it. Large company with small town local feel.

  • Review 83 (2015-05-30 - Rating: 5)

    Donny was on time, very professional and well educated. He clearly explained the issue and what was needed to correct it. I would highly recommend Roto-Rooter for any plumbing services or emergencies.

  • Review 84 (2015-01-20 - Rating: 5)

    Got some pipes in the house cleaned out by Roto-Rooter yesterday. The problem was significantly more complicated than we initially thought, but Leroy worked hard to make sure the job was done efficiently and economically. Great work.

  • Review 85 (2021-11-07 - Rating: 5)

    Daniel was excellent. Not only did he fix our issue with the water heater, but also gave me useful information for improvements!

  • Review 86 (2013-10-16 - Rating: 5)

    Charles, technician number 130 came out 10/11/2013 to check for a leak that was under the house. He was very professional and fixed the leak that night. I would recommend roto-rooter for any plumbing need you might encounter.

  • Review 87 (2019-10-03 - Rating: 5)

    Prompt, professional and timely service in the context of an emergency. Nick and Brandon stayed well past midnight to make things safe until the next day when their excellent service was continued. Both thumbs up!!

  • Review 88 (2021-04-02 - Rating: 5)

    Bryan and team worked on water damage under kitchen sink. Cost was very reasonable and he explained every step as he went along. Very professional and courteous.

  • Review 89 (2018-06-22 - Rating: 5)

    Top notch service ! They showed up early and were very polite and informative. Cleared the drain quick! Roto-rooter will be my first call every time .

  • Review 90 (2019-03-21 - Rating: 5)

    Great customer service. The tech was friendly and professional. Service was executed in a quick, smooth, hassle-free fashion. Thank you for your services Roto Rooter Team!

  • Review 91 (2023-04-18 - Rating: 5)

    We needed an outside faucet installed and they put it exactly where we wanted it and made it extra sturdy because we was putting a heavy long hose on it and its holding up like a champ

  • Review 92 (2021-01-25 - Rating: 5)

    Excellent service. Explained work thoroughly. Was professional and very knowledgeable. Was most efficient and everything is back to working properly. Would definitely recommend. Daniel J. was great!

  • Review 93 (2021-03-17 - Rating: 5)

    The Tech Danny was super courteous, professional and he explained things to us. He discussed the options avail and gave service with a smile.

  • Review 94 (2021-03-13 - Rating: 5)

    OUTSTANDING SERVICE!!!!!! 10 out of 10, I highly recommend Daniel Jennings from roto rooter to everyone!!!!! Highly knowledgeable, professional, very diligent and hard working!!!! And did a OUTSTANDING JOB!!!! Thank you Daniel for your hard work and service!!!

  • Review 95 (2022-06-09 - Rating: 5)

    The service techs were very pleasant and found the leak quickly. They verified that after the repair was made they waited sometime to assure the leak was fixed.

  • Review 96 (2024-11-08 - Rating: 5)

    Friendly, fast and competent work!

  • Review 97 (2021-10-17 - Rating: 5)

    Daniel was great to deal with. He went out within the hour to fix a leak at my grandparents house ON A SUNDAY! I highly recommend this place.

  • Review 98 (2024-06-10 - Rating: 5)

    The staff are very friendly and helpful

  • Review 99 (2021-03-22 - Rating: 5)

    We used 24/7 Roto Plumber service to cone to look at our water heater.. Daniel Jennings was our service Guy that came out.. He was a Very nice Guy.. He wasn’t able to fixed the problem cause it was something else going wrong but he was very HELPFUL with references to help solve the issue.. Daniel will be recommended again if needed in the near future

  • Review 100 (2021-08-03 - Rating: 5)

    Ive used Roto Rooter several times in the last two years and have never been disappointed with their services. Very professional and competent technicians.

  • Review 101 (2024-08-07 - Rating: 5)

    Very nice and very knowledgeable. Thanks Mitchell

  • Review 102 (2017-12-02 - Rating: 5)

    They are very knowledgeable. They were willing to work around my schedule, late evening and weekends. I will call them for any plumbing issues. Thank you so much for everything.

  • Review 103 (2023-11-09 - Rating: 5)

    Justin came and unclogged a toilet that had been clogged. Very professional, and polite.

  • Review 104 (2021-04-08 - Rating: 5)

    Daniel was very helpful and recommended several options for the repair. He worked quickly and efficiently and explained each step of the process.

  • Review 105 (2021-03-16 - Rating: 5)

    Daniel was the technician that came out to our house and was very attentive to the our needs and assessed the problem quickly and had us back up and running normal in no time! Thanks so much!

  • Review 106 (2024-06-12 - Rating: 4)

    Tech 148 came out for a clogged toilet and quickly discovered that it was in fact a main sewer line blockage.within 2 hours the tank was dug up and pumped and the blockage between the tank and the house was cleared.We really were grateful because we have family coming in from out of state this weekend.Price was fair for the fast response and the level of service we got,I would have no problem recommending these guys to anyone and a big thank you to them

  • Review 107 (2024-09-24 - Rating: 5)

    The tech found the problem and fixed it.

  • Review 108 (2021-04-19 - Rating: 5)

    Came out quicker than expected and went above and beyond getting my sewage clog cleared. Ill recommend to others and will continue using them in the future.

  • Review 109 (2017-01-16 - Rating: 5)

    Mia is AWESOME! Although I ended up not needing their service, Mia was patient, professional and very kind in working with me over the phone. Thank you Mia!!!

  • Review 110 (2021-10-11 - Rating: 5)

    Daniel was very courteous, honest and professional. Plus he was extremely patient. Thank you, Daniel!

  • Review 111 (2021-03-31 - Rating: 5)

    Service technician was very nice and knowledgable, did very good job (and my problem was unusual & difficult). My sincere thanks to your company and your fine rep.

  • Review 112 (2023-11-09 - Rating: 5)

    Very professional, explained throughly what he was doing. Done in a timely manner. Will definitely use again.

  • Review 113 (2018-07-10 - Rating: 5)

    Promt , courteous and very professional service. Came the same morning I called. I called several other companies and they couldnt or wouldnt come out .I will use this company again.

  • Review 114 (2022-07-14 - Rating: 5)

    The gentlemen was real kind and they got the job done.i would recomend them for ur plumbing job.Keep up the good work.

  • Review 115 (2019-05-21 - Rating: 5)

    I’d recommend roto rooter for any plumbing services that you may need. Tammy was excellent and the job was done very well. Thanks roto rooter!!!

  • Review 116 (2021-04-18 - Rating: 5)

    Jeremy helped us discover details and causes of our clog; showed us through the camera our own pipes and issues.

  • Review 117 (2020-03-28 - Rating: 5)

    Jessie was a hard working person. Did not leave until he was sure the issue was corrected. Arrived promptly.

  • Review 118 (2023-04-18 - Rating: 5)

    The guys they sent was right on time and fixed our problem and and was very professional and cleaned everything up like they were never even here!!

  • Review 119 (2021-03-21 - Rating: 5)

    Daniel provided excellent service and got us up and running ! Rotorooter service is always top notch.

  • Review 120 (2021-01-22 - Rating: 5)

    Great services. I would definitely use them again. He were very professional and knowledgeable.

  • Review 121 (2024-07-12 - Rating: 5)

    This did a great job at my house.

  • Review 122 (2016-09-05 - Rating: 5)

    The Best! ! I called them over the weekend and they came right to my rescue . Didnt take the technician long and he was very professional.

  • Review 123 (2020-05-26 - Rating: 5)

    Great experience! Shane took action on our busted pipe and fixed the issue. Will recommend to everyone. Thanks!

  • Review 124 (2015-08-09 - Rating: 5)

    Roto-Rooter and my technician gave the absolute best service! I will recommend both to all my family and friends!

  • Review 125 (2021-05-22 - Rating: 5)

    Very professional and knowledgeable. Daniel went out of his way to take care of us. Highly recommend Daniel.

  • Review 126 (2021-04-02 - Rating: 5)

    Daniel J did awesome job fixing a huge mess I had from a leak. Very nice and professional.

  • Review 127 (2016-12-29 - Rating: 5)

    Charlie#112 was very courteous, thorough and friendly. He explained everything as he went through the process of clearing the drain.

  • Review 128 (2021-02-05 - Rating: 5)

    Great experience. On time and completed work. Daniel was very pleasant with my elderly Aunt. Thank you

  • Review 129 (2023-11-09 - Rating: 5)

    JUSTIN TURNER DID WORK FOR ME AND DID AN AXCELLENT JOB I HIGHLY RECOMEND JUSTIN

  • Review 130 (2021-04-09 - Rating: 5)

    Very professional gentleman very kind.Went over all details about what I needed done.if anything else would go wrong he is the one I would like to come.

  • Review 131 (2015-07-11 - Rating: 5)

    The technician was very knowledgeable about my plumbing situation and perform the correct service fast.

  • Review 132 (2022-05-30 - Rating: 5)

    Very good service. Its not my first time using your services, always the very best!!! 😊 Thanks for the prompt service.

  • Review 133 (2022-09-09 - Rating: 5)

    Brandon came out and did real good work if I have another problem I would like to have him back

  • Review 134 (2021-01-25 - Rating: 5)

    Daniel was a delight to work. I will definitely call on him in the future:)

  • Review 135 (2021-01-31 - Rating: 5)

    Daniel J. Was very professional, polite, helpful all around nice guy. Would recommend business.

  • Review 136 (2015-06-14 - Rating: 5)

    Great service. Friendly Technicians. We have used them several times. A+

  • Review 137 (2023-11-09 - Rating: 5)

    I called the office in Roebuck spoke with a guy named Kevin he was very helpful and very knowledgeable about the issue I was having. He got me scheduled quickly and was a pleasure to speak with.Got all my issues taken care of would definitely use this company again.

  • Review 138 (2021-10-14 - Rating: 5)

    Arrived on time. Completed our repair work. Job well done.

  • Review 139 (2021-03-25 - Rating: 5)

    They did a great job and will recommend them to all my family and friends

  • Review 140 (2021-10-08 - Rating: 5)

    Tech was very knowledgeable & professional. Did a great job! Thank you!

  • Review 141 (2022-08-31 - Rating: 5)

    Was very pleased with the sevice I received. Technician was super friendly.

  • Review 142 (2022-09-01 - Rating: 5)

    Very well pleased with finished repairs. They knew what they were doing and did it with a smile !!!

  • Review 143 (2021-03-03 - Rating: 5)

    Very fast service. Exceptional employees, couldn’t ask for better service! Would definitely recommend and use again!

  • Review 144 (2020-04-17 - Rating: 5)

    Chris R. was great in recommending fixes for current issue as well as preventative measures moving forward.

  • Review 145 (2022-07-07 - Rating: 5)

    Brandon was very nice and did a wonderful job. Thank you Brandon😊

  • Review 146 (2024-03-13 - Rating: 5)

    Very professional and got the work done quickly and cost effective

  • Review 147 (2016-04-27 - Rating: 5)

    They showed up at the scheduled time and finished very quickly. Everything is working great.

  • Review 148 (2023-11-10 - Rating: 5)

    Contacted Roto-Rooter because my kitchen sink was backing up. Service technician arrived in a timely manner and explained every detail of what would need to be done, in order to eliminate the problem. Within an hour, my kitchen sink was clear and draining like new. Recommend this company to anyone having plumbing problems!

  • Review 149 (2023-02-25 - Rating: 5)

    Faster than I thought. Price was fair. Service was friendly.

  • Review 150 (2022-03-02 - Rating: 5)

    Customer service excellent. Technician(Daniel) was a pro!

  • Review 151 (2020-12-11 - Rating: 5)

    Very professional service 10/10 will be using them again for any future issues.

  • Review 152 (2021-03-01 - Rating: 5)

    Ran a camera from house to street to check for clogs.Great job, peace of mind knowing all is well.

  • Review 153 (2023-12-07 - Rating: 5)

    Justin was able to come out the same evening I called to fix the kitchen sink that was leaking.

  • Review 154 (2023-07-02 - Rating: 5)

    Excellent service. Technician went above and beyond

  • Review 155 (2015-08-21 - Rating: 5)

    Technician was very friendly and knowledgeable. Did a good job.

  • Review 156 (2022-09-23 - Rating: 4)

    Came and fixed a leak under my house in crawl space. Did a good job.

  • Review 157 (2023-11-09 - Rating: 5)

    Roto rooter of Spartanburg is very punctual and on time and very respectful and trustworthy

  • Review 158 (2021-04-06 - Rating: 5)

    Daniel did a great job when he was here cant ask for better service

  • Review 159 (2021-12-30 - Rating: 5)

    Very helpful and very friendly staff. They do a great job :-)

  • Review 160 (2018-07-15 - Rating: 5)

    Jimmy Richard Gosnale. Great .friendly hardworking. Excellent. A++++

  • Review 161 (2021-02-17 - Rating: 5)

    Service men came on time and figured out what was wrong and how they could complete the job and that is what was done.

  • Review 162 (2023-09-28 - Rating: 5)

    Justin and Zack did a great job and are great assets to Rotor Rooter.

  • Review 163 (2021-02-26 - Rating: 5)

    Quick response and resolution. Able to pay with card over phone which is convenient.

  • Review 164 (2021-02-26 - Rating: 5)

    Replace old washer shut offs and install ball valve shut offs in a box in the wall as a backup.

  • Review 165 (2021-02-14 - Rating: 5)

    Daniel was absolutely awesome. Septic tank backed up on Saturday afternoon and he was able to get to the house in a couple of hours. He was able to thoroughly explain the problem and had a crew outside early Sunday morning. He found more problems after using his camera then explained everything that was going on as well as our options. Exceptional service. He and his entire crew did a great job. He also made friends with Bentley (the dog). Above and beyond what we expected. 5 stars.

  • Review 166 (2020-12-04 - Rating: 5)

    Unclogged drain and worked hard on it until it was complete! Great service.

  • Review 167 (2023-04-18 - Rating: 5)

    Very professional and friendly. Made a bad situation for me easy and less scary

  • Review 168 (2023-11-11 - Rating: 5)

    Roto rooter in Roebuck is very professional.

  • Review 169 (2021-10-22 - Rating: 5)

    Daniel came out one night to help us with septic backing up into our basement. He came out a couple nights later when we had another issue and showed us how we can fix it ourselves next time. He went above and beyond and was so helpful.

  • Review 170 (2019-10-11 - Rating: 5)

    Jesse and Justin did a great job today! The receptionist was also very nice and empathetic as well when I set up my appointment online. I will definitely be calling them again if I ever need them. I highly recommend this company!!!

  • Review 171 (2021-09-26 - Rating: 5)

    Great service! Our plumber Daniel did a great job and went above and beyond for us. What a great testament to the company as a whole!

  • Review 172 (2022-10-05 - Rating: 5)

    My ex husband did but Im living here for a little while

  • Review 173 (2019-11-26 - Rating: 5)

    The men did a great job. My bathroom sink was not draining because of cast iron antique pipes. They cut out the affected pipe and replaced it with PVC pipe. I am tickled pink with the job they did. I would highly recommend them.

  • Review 174 (2022-02-16 - Rating: 5)

    Daniel great guy, from beginning to end. Works clean and very professional. Recommend 10 out of 10

  • Review 175 (2020-01-20 - Rating: 5)

    Fast and good quality service! Definitely recommend!!! -Rolando

  • Review 176 (2021-02-03 - Rating: 5)

    Very professional experience. Tech repaired leak super fast! Extremely happy for the easy experience. Took a lot of stress off me. Thanks Roto-Rooter

  • Review 177 (2016-05-06 - Rating: 5)

    The technicians were nice and professional. They went above and beyond in making sure the job was done right. Rates were reasonable and when the job went a little over the quote they still only charged me for the quoted amount. Highest recommendations and this is coming from a former plumber.

  • Review 178 (2021-01-23 - Rating: 5)

    I’m very pleased with the service. Very professional and done in a timely matter?I will definitely will be recommending the services to anyone with plumbing issues !

  • Review 179 (2015-06-10 - Rating: 5)

    Leroy was on time, stayed until all the issues were corrected and did a fantastic job. His partner, Cody, was also fantastic. They were very professional and explained everything they were doing. I would recommend Roto Rooter to anyone in need of plumbing services.

  • Review 180 (2019-10-21 - Rating: 4)

    Took a few days to get to me but the work was excellent.

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