Metro Maintenance

Located in Rocky mount, North Carolina

Address: 1175 Jeffreys Rd, Rocky Mount, NC 27804, United States

Phone: +1 252-977-2730

Rating: 4.6

Services

Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-19 - Rating: 5)
Had a water main break, Donny came and fixed it. Was a big job but Donny was friendly, fast and very professional! I would absolutely recommend Metro and I would definitely call them again!

Review 2 (2024-07-09 - Rating: 5)
I went to bed on July 3rd, and left my air conditioner on 74 and the following morning, I woke up extremely hot instead of always being cold. I came in the living room and my air conditioner setting was on 74 but the room temperature was 81. It was obvious that myair conditioner was not working properly. The temperature outside was supposed to feel like 101 at 12:00 Noon on July 4th and being on a holiday, I figured it would be impossible to get someone to come out and fix my air conditioner,but God got Mr Ronnie from Metro Maintenance and his son to come and fix it . I am handicap and suffer with asthma as well.Mr Ronnie truly shows his dedication, loyalty and strong work ethic to his customers and a wonderful excellent representation of Metro Maintenance. I been with Metro Maintenance a very long time and have not once been disappointed. I am handicapped and none of my family or friends have accommodations for me. Mr Ronnie got it fixed and saved my day!Isn’t that enough to give God praise!🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽

Review 3 (2025-01-03 - Rating: 5)
Metro did a great job and I appreciate all their Help . Will did a awesome job .

Review 4 (2024-09-03 - Rating: 5)
Excellent experience. Very knowledgeable technician. Professional 100 % and very thorough. Thanks and would/will highly recommend.

Review 5 (2023-09-19 - Rating: 5)
I’ve been using Metro Maintenance for over 15 years and they did work for the apt complex I lived in before purchasing my home.I purchased a home in 2019. After closing on the house, I rushed over with excitement and the key broke off in the lock 🤦🏾‍♀️. I called around for 2-3 days and couldn’t get a locksmith or anyone to assist me. Metro Maintenance came over and had me in my new home and locks changed in about 40 mins!Since then they have done Plumbing, HVAC and Electrical work for me. I’m pleased with every job they’ve performed and they stand behind their work!2023 updateThey are still the best in this area! I Love Metro Maintenance To The Moon And Back!!!!

Review 6 (2024-06-21 - Rating: 5)
I personally and professionally love Metro Maint. I discovered them when I was having problems with my HVAC in Whitakers. And whats amazing, everyone (neighbors) that I asked about service didnt recommend anyone.I found Metro 2009 and they sent (David Manning) and he worked on the unit for about five days. My mother was in her mid 80s and was living alone. Whenever something has gone wrong she always inquired about David because he made her feel safe and secure. And not only that, he completed installing a new HVAC system 4 yrs later based solely on moms decision of TRUST. Subsequently Mom has passed on and I still direct as much business in their direction based upon past practice and experience (14 yrs). I am committed to Metro because of the professionalism and work performance and am not looking to change anytime soon.Thank you for your care, concern and professionalism and comforting my mother.Sincerely,Antonio Alston

Review 7 (2024-06-26 - Rating: 5)
Metro maintenance is outstanding! Professional, knowledgeable, friendly. Martin was fantastic. I’ve dealt with metro before and they never fail to live up to their reputation for quality work. Thank you metro!!!

Review 8 (2024-07-19 - Rating: 5)
Anytime I need help with anything around the house I call Metro. Greg and Donnie are the best; electrical, plumbing you name it . What I like best is the professional quality of their work.

Review 9 (2024-07-03 - Rating: 5)
I would like to pass on to management about the professional service in which Mickey uses on the job. Due to circumstances beyond his control he was still able to repair our ac unit. Thanks

Review 10 (2023-10-06 - Rating: 5)
The work was done in a timely fashion. Jeff was absolutely very kind, nice and very professional. So glad to have him do the work I needed. Will definitely call Metro Maintenance when I need some help. Thank you Jeff, very nice young man. He is a asset to your company.

Review 11 (2024-01-30 - Rating: 5)
I have been using Metro-Maintenace for my AC service for quite some time. About 16 months ago they replaced my downstairs unit for me. After several issues with the unit, Metro contacted the manufacturer and convinced them to declare the unit a lemon and they sent Metro a new unit, but would not cover the labor for installation. Metro stepped up and told me they would install the new unit at no charge. Can’t say enough about the quality of service they have given me over the years.

Review 12 (2024-09-02 - Rating: 5)
The HVAC technician Stan was very smart and professional. Kudos to Metro Maintenance.

Review 13 (2024-06-12 - Rating: 5)
I have used Metro Maintenance for a variety of repairs and they have always shown up on time and performed an excellent job! I cant recommend them enough!

Review 14 (2023-07-21 - Rating: 5)
Highly recommend Metro Maintenance! They came out to help replace my hot water heater on a day their schedule was already extremely busy. All the techs I had contact with were very professional, on time, and got the job done quickly! Can’t recommend them enough.

Review 15 (2024-06-21 - Rating: 5)
Great team of plumbers! Identified leaks, replaced faucets and checked toilets. Thanks for your work!

Review 16 (2022-08-05 - Rating: 5)
These guys could not have been any nicer or efficient. I’ve been dealing with what I was told was a major plumbing issue for a month. I felt like it was a simple issue of a clogged pipe, but was told otherwise. Thank goodness the situation became to dire to wait for the initial plumber to work me into his schedule.Metro Maintenance came within a day of my call. The techs listened to me and went straight to the clean-out which was indeed clogged, the catalyst being roots. By double checking the flow of the pipe once clean, they found where the roots had done damage to the pipe as well, which is a pretty easy fix. I’m so appreciative of the job MM did, the professional manner. They listened to what I said was the issue and went from there… this might not seem like much, but when you’re a female dealing with home repair, it is. I will not hesitate to call them first next time!

Review 17 (2023-01-19 - Rating: 5)
From the first call until the invoice this company was totally professional and I wouldn’t call any other Maintenance Company. They were punctual and their employees were very knowledgeable and well kept. I have no problem recommending this company to anyone. Keep up the great work!!!!

Review 18 (2023-02-24 - Rating: 5)
Ronnie and Zack were very professional Amd very detailed. Being a new home owner they went above and beyond to ease my mind with all the issues we are having. Will continue to do business with them in the future.

Review 19 (2023-07-27 - Rating: 5)
Everyone at Metro maintenance is very honest and trustworthy. I wouldn’t hesitate to let than in my house when I’m not there. These guys are very experienced and know what they’re doing. I would highly recommend them.

Review 20 (2022-12-30 - Rating: 4)
In the past I have used Metro maintenance and they have done a good job repairing anything from a crack pipe to an AC unit, but this time unfortunately they werent able to get anyone out to help take care of my heating issue on the 2nd floor. Hopefully they will have the personnel they need, so I dont have to take my business somewhere else like I just recently did.

Review 21 (2022-02-14 - Rating: 5)
First time Ive used Metro Maintenance and was impressed! Had to have water heater replaced. Done in a timely manner and price was VERY reasonable. Both guys were very nice and professional. Will use again.

Review 22 (2022-10-31 - Rating: 5)
Wow this company is awesome!!! I was really impressed by the electrician work ethics. He looked at everything and had me up and running within 45 minutes to and hour in finishing up with me up and running. Thank for a fair and honest company like this.

Review 23 (2024-06-28 - Rating: 5)
Very responsive, courteous and helpful! Always a great experience with metro maintenance.

Review 24 (2022-12-27 - Rating: 5)
The guys arrived around 4:30 and were leaving by 5:00. They had both sets of gas logs working perfectly. One set had not worked all season. Great job!!

Review 25 (2022-02-25 - Rating: 5)
Donnie Brown has been taking care of our plumbing needs for years. He is so dependable and helpful. Not to mention he’s an absolute gem of a person. So grateful for his many years of help and loyalty.

Review 26 (2022-08-19 - Rating: 5)
Technician did a great job troubleshooting the problem with my heat pump blower. He was able to quickly determine that the problem was in the circuit board. He replaced the board and the problem is resolved. The unit is now working great.ThanksBen B.

Review 27 (2023-07-27 - Rating: 5)
We had an emergency at our Church,Ebenezer Missionary Baptist & we called in a weekend & scheduled our appointment.Metro came right out in that Monday & worked hard to get our drainage right I highly recommend this Co.

Review 28 (2024-06-20 - Rating: 5)
They respond quickly and do excellent work. They are professional and knowledgeable

Review 29 (2024-08-08 - Rating: 5)
They’re always dependable and reasonable price

Review 30 (2023-03-18 - Rating: 4)
Leak in the shower wall needed help and experience of a Plummer to make repair. They were very responsive and corrected the problem. My wife and I were very pleased. Thanks for the help

Review 31 (2023-03-15 - Rating: 5)
I called for AC repair and a technician was at my house in 45 minutes working on the unit. They are more than reasonably priced, fast and knowledgeable. I will be using this company again.

Review 32 (2024-08-27 - Rating: 5)
They are professional and have experienced technicians. They have never disappointed us or failed to complete the work correctly.

Review 33 (2018-08-14 - Rating: 5)
Great company.Ronnie came out to fix a Carrier ductless Air Conditioner. He was able to get it cooling very quickly and also found out what our problem was with an overhead light in the kitchen. When we purchased this house it was set up with a low voltage electrical system. He understood this complicated mess and was able to determine that our problem was only a bad fixture. We purchased a replacement and he installed it.The repair men of this company can do AC, electrical and plumbing. A one call fixes all service.

Review 34 (2023-12-11 - Rating: 5)
The electrician that came to my house was kind, professional and helpful. Thank you for taking care of all of my needs in one trip!

Review 35 (2022-01-21 - Rating: 5)
We moved to Rocky Mount on June 1st 2007. We started using Metro Maintenance soon after moving here..I will NEVER call anyone but Metro Maintenance, for any HVAC,plumbing etc. that we may need.Mickey,is usually the technician that comes to my house,and he is always professional and friendly.He takes time,and explains what went wrong with the HVAC,and what has to take place to fix the problem..I will only trust Metro Maintenance,for any repairs needed,for our home….Corwyn Stanley

Review 36 (2024-06-14 - Rating: 5)
Great service and timely service their attitude was great and the work was done professionally

Review 37 (2022-08-05 - Rating: 5)
Donnie the plumber knew what to do and made the repair efficiently. He explained his work and answered my questions. Polite and friendly. Will use again.

Review 38 (2023-04-27 - Rating: 5)
Metro Maintenance is a great company to go to for HVAC and Plumbing problems.Micky (HVAC) and Donnie (Plumbing) are fantastic.Thank you guys and Metro Maintenance.

Review 39 (2024-08-15 - Rating: 5)
My air conditioner was not working and it was hot in my house. The metro tech came and had it running in no time. Will use them again.

Review 40 (2018-05-07 - Rating: 5)
I have used Metro Maintenance for over 20 years for all kinds of repairs. I also bought my replacement HVAC unit from them - 13 years old and still working. They fix the problem the first time and always arrive when they say they will, which around here is very unusual.

Review 41 (2023-10-04 - Rating: 4)
Great service and staff! Appreciate especially, Karen in the office and Ronnie Peede! They both are outstanding! Great Customer Service!

Review 42 (2021-08-19 - Rating: 5)
The repairmen were on time and solved my plumbing problem in no time. Most of all the Administrative answered the phone when I called and told me the repairman would call to let me know when they would be here and they did exactly what they said. I had been calling other companies, getting no results. I know who to call from now on.

Review 43 (2021-08-19 - Rating: 5)
Great employees! 👍 They do great work! Karen and Eileen are very friendly office people. The metro guys are nice and professional.

Review 44 (2023-04-14 - Rating: 4)
Besides it being a bit expensive for me they did good work although they were loaded with work so it took them about 5 days to actually get to my issue.

Review 45 (2023-05-23 - Rating: 5)
Metro responded to my request to fix my broken pipe and repaired it. The person who did the work was friendly and cleaned up when the job was done.

Review 46 (2022-05-17 - Rating: 5)
Mike always does a great job. We appreciate the fine job he does. We thank you so much for a job well done.

Review 47 (2023-05-17 - Rating: 5)
Worked me in the same day and solved the issue with my AC quickly. Would highly recommend!

Review 48 (2023-08-04 - Rating: 5)
I have used metro maintenance for yrs on different occasions. Theyve always done good quality work

Review 49 (2023-05-15 - Rating: 5)
Great people, very professional and always on time. I have been using Metro for years and will continue to use their services!

Review 50 (2022-01-21 - Rating: 5)
I have used MM for 11 years and always have been satisfied. They have friendly, courteous andqualified professional employees.

Review 51 (2022-10-02 - Rating: 5)
Always professional and courteous. Work has airways been very good and completed in a timely fashion.

Review 52 (2022-10-13 - Rating: 5)
Very responsive and quality work. Came back when called about another back up issue. Discovered it was on the City’s’ side.

Review 53 (2022-10-25 - Rating: 5)
They did all the electrical and plumbing work in a complete kitchen renovation and did an amazing job. Extremely pleased with the work!

Review 54 (2023-06-23 - Rating: 5)
Greg was great. Very professional efficient and affable. Entire experience was 4+. Thank you very much

Review 55 (2023-04-27 - Rating: 5)
The employee arrived on time and completely the task in a timely manner. He answered all inquiries I had.

Review 56 (2022-06-05 - Rating: 5)
Fast response time to repair leaking sink. Martin was professional and knowledgeable.

Review 57 (2023-02-08 - Rating: 5)
Highly recommend. Very professional company with quick response times and competitive prices!

Review 58 (2022-10-07 - Rating: 5)
Cleaned out sewer line from the commode to the town sewer line. Came on time and did a great job as usual. Charles Taylor.

Review 59 (2022-04-05 - Rating: 5)
Had a leaking washing machine water valve. Came same day and fixed the problem and advised of future upgrade but not needed now

Review 60 (2023-11-01 - Rating: 5)
Jus want to thank metro maintenance and their great employees who came out and worked tirelessly today after a main water line broke at my home..they were courteous and reassuring that they would fix the problem..Thank you metro for taking good care of us..God bless

Review 61 (2023-03-15 - Rating: 5)
Took care of my electrical issue very quickly. Highly recommend

Review 62 (2022-12-20 - Rating: 5)
Always reliable and courteous. Show up when scheduled and do an outstanding job.

Review 63 (2022-12-22 - Rating: 5)
Very nice work team. Identified issue and completed repair in less than a hour.

Review 64 (2022-09-21 - Rating: 5)
They installed a new garage disposal for me. The men were courteous and cleaned up

Review 65 (2023-05-01 - Rating: 5)
I love Mateo Maintenance and its staff. They’re always there when I need them.

Review 66 (2022-08-25 - Rating: 5)
I have years of experience with this company and theyre great at what they do!!! Highly Recommended!!!

Review 67 (2023-05-18 - Rating: 5)
I had a broken valve and they came and fixed right away. They save me a lot of running water.

Review 68 (2024-07-12 - Rating: 5)
Great service and communication!

Review 69 (2023-04-26 - Rating: 5)
The staff is very helpful and friendly, always tries to work with the clients.

Review 70 (2023-05-06 - Rating: 5)
They came out and gave me an estimate on some plumbing replacement.

Review 71 (2023-07-17 - Rating: 5)
Beyond my expectations in every wayTrue professional service

Review 72 (2022-01-13 - Rating: 5)
I have used Metro for a long time and have always had excellent service.

Review 73 (2022-12-08 - Rating: 5)
They did great work and a pleasure to deal with.

Review 74 (2021-08-21 - Rating: 5)
Great company for any size job! Dependable, professional and fair!

Review 75 (2023-09-11 - Rating: 5)
Bless Metro Maintenance, Donnie and the repair person they sent for getting my well back up and running within 2 hours on a Monday morning. Loosing water w 28 horses on the farm is a very stressful situation and Metro maintenance takes restoring the water on the farm seriously and have come to my rescue multiple times over the last 18 years. I can not praise them enough!

Review 76 (2022-12-06 - Rating: 5)
Very fast and friendly service don’t hesitate to call!!!

Review 77 (2022-04-28 - Rating: 5)
Very responsive to our calls and are always on time and professional.

Review 78 (2023-04-22 - Rating: 5)
Very responsive. Listened to my issue and offered assistance.

Review 79 (2024-06-26 - Rating: 5)
I have used Metro Maintenance for many years for a variety of utilities. This time I needed help with my upstairs air conditioning. The employees at MM are always friendly, on time, very knowledable, and extremely thorough. I wouldnt do business anywhere else.

Review 80 (2023-02-07 - Rating: 5)
Professional reliable service. Very efficient, friendly personnel

Review 81 (2023-09-29 - Rating: 5)
Outstanding work, service and communication. Thanks a lot

Review 82 (2025-01-02 - Rating: 5)
Great service!!!!

Review 83 (2022-03-11 - Rating: 5)
I will definitely use Metro Maintenance for all my future repair needs. Mike was amazing. I have an older home that had two prong outlets which Mike upgraded to three prong for me. The house is in transition as we are moving rooms around and this did not make it easy for Mike but he was consistently professional, polite and extremely efficient. Top quality service, very reasonable pricing and super friendly staff will keep me coming back!

Review 84 (2021-08-19 - Rating: 5)
Plumbing - Install tankless Water heater -Run gas line for Grill - Electrical

Review 85 (2022-01-31 - Rating: 5)
We had an emergency with our drains. The whole house was clogged. I called other agencies,including one that we had used in the past. Every other agency informed me that they could not be out until Friday, second week in February or the past agency who never called back. Metro understood the concerns, called their staff and had someone out within 30 minutes. They were polite, knowledgeable about old hose plumbing, and able to sort out the problem within 10 minutes. Yes I will use them again.

Review 86 (2024-07-30 - Rating: 5)
Excellent service and do good work

Review 87 (2023-05-15 - Rating: 5)
Awesome man new exactly what he was doing

Review 88 (2023-08-16 - Rating: 5)
Always prompt, professional, and fair!

Review 89 (2022-08-09 - Rating: 5)
Excellent as always. Donnie is the best!

Review 90 (2021-08-22 - Rating: 5)
Installed new free standing gas oven, did carpentry work to put it in. Great work -- call Metro Maintenance!

Review 91 (2023-01-20 - Rating: 4)
They do a good job!

Review 92 (2022-04-08 - Rating: 5)
I called this company about my heat /Air unit and a service representative came out the next day. They explained everything to me and I will be using this company for repairs/replacement.