Rocklin Heating & Air
Located in Rocklin, California
Address: 5706 Lonetree Blvd, Rocklin, CA 95765, United States
Phone: +1 916-314-3951
Rating: 4.9
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
- Credit cards
Categories
- Air conditioning repair service
- Air conditioning contractor
- Contractor
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2025-01-05 - Rating: 5)
I couldnt be more pleased with the service I received from Romney, Brian, Cameron and Connor from Rocklin Heating and Air during the installation of our furnace and air conditioning system. From start to finish, they were professional, knowledgeable, and thorough. They took the time to explain the process and answer all my questions. The installation itself was completed efficiently, and the work area was left clean and tidy. Our home is now comfortably heated and cooled.I highly recommend this A-Team from Rocklin Heating and Air to anyone needing HVAC services. Thank you for your excellent work! -
Review 2 (2024-09-01 - Rating: 5)
I recently had my annual HVAC maintenance appointment with Rocklin Heating & Air, and I couldnt be more pleased with the service I received. As a Gold Plan member, Ive come to expect excellent care, but technician Parker truly went above and beyond.Parker called ahead to let me know he was on his way and arrived right on schedule. During the inspection, he noticed that my pullout disconnect was broken and immediately offered to replace it free of charge - talk about great customer service!He also pointed out that my main circuit breaker was mislabeled and that the disconnect box was outdated. Parker took the initiative to replace it with a brand new, updated version featuring two fuses with indicator lights. This upgrade will make it much easier to identify any future issues.Parker was incredibly thorough, cleaning the outdoor coils and meticulously checking the refrigerant charge, capacitors, contactor, fan motor, and compressor. His attention to detail and willingness to explain everything gave me complete confidence in the work being done.Overall, Im extremely satisfied with my decision to sign up for Rocklin Heating & Airs Gold Plan. The peace of mind knowing my HVAC system is in top shape is invaluable. I highly recommend their services to anyone looking for reliable, professional HVAC maintenance and repairs. -
Review 3 (2025-01-03 - Rating: 5)
Excellent service- I chose this company because they would actually give a parts and labor breakdown for installing a new air conditioner, while their competitors refused to, just giving the price. They did excellent work and saved me thousands. I also love their twice a year service checkups- techs are very prompt and professional. Worth every penny to keep the system running smoothly and everyone cool during the Sac summer months! -
Review 4 (2024-12-10 - Rating: 5)
Sean arrived on time and was very helpful and knowledgeable of the unit I have and their products and process. He helped me decide the best unit for my home and budget. I really appreciated his approach to problem solving the issues insuring the solution fits for me, not the other way around. Rocklin H&A came recommended by 2 friends and I can see why. I will do the same.Update- had heat and air installed today. Lo and Elliott were fantastic! Arrived on time and no surprises- it was as seem less a process as I could hope for. Very respectful of my home and did a great job. They explained everything to me and got me prepared for the inspection. Would highly recommend Rocklin Heating and Air. -
Review 5 (2024-12-18 - Rating: 5)
Had a complete New Carrier Heating and AC installed. Checked with 3 Heating and AC Companies.. Rocklin had the Best Price They saved us over $5,000 compared to the other 2 companies. Very Professional, on time and they did what they said they would do. We compared Apples to Apples between the other companies same tonnage on AC and BTU Heating. I highly Recommend Rocklin Heating and Air. Installers were Awesome Started work and never Stopped until it was done 6 Hours straight. -
Review 6 (2024-12-17 - Rating: 5)
The installation was faster than what was mentioned. My husband indicated the crew was very polite and professional. There was a little hiccup regarding the quote and customer service. But Sean came out today to put in the last two vents today. He was very professional and provided a tutorial on the new thermostat. He pointed out some cool features. Great customer service. -
Review 7 (2025-01-07 - Rating: 5)
Brad arrived on time and assessed the condition of my HVAC system. He quickly presented a proposal for replacing the non functioning unit. He also provided a detailed written copy of the proposal via email. I appreciated his thorough explanation as well as answering my questions. -
Review 8 (2024-12-01 - Rating: 5)
All was great! Arrived on time, very polite, got right to work, and explained what he saw, and what to do very clearly. He had also taken some pictures of what he saw in the attic so we could understand as well. Very happy with all the Rocklin Heating and Air employees who we have had for service. Thank you -
Review 9 (2024-11-14 - Rating: 5)
Cody was fantastic, professional, & knowledgeable during our winter service checkup today! Our annual service contract is reasonably priced & worth every penny. RH&A also installed our entire heating, cooling & water heating units & did a phenomenal job! We always highly recommend them to anyone with HVAC, etc., needs! -
Review 10 (2024-11-08 - Rating: 5)
Great experience with this company from prompt first appointment to scheduling to install day. Honestly, could not recommend them more highly. Super professional, respectful, capable and hard working install team that showed up on time and finished ahead of schedule. Left everything super tidy and genuinely appreciated our business. We did a few quotes, got a price right within our budget with Rocklin Air, who also gave us a cash discount. They scheduled us right when we wanted. They made the process as seemless as possible. HIGHLY RECOMMEND! -
Review 11 (2024-11-13 - Rating: 5)
Tech Cody did a superlative great job today.We was very informative, patient and knowledgeable. The company itself we started using 2 years ago when we first moved here from Ohio. We are well pleased with their service and pricing. And I hope they keep Cody for as long as we live here! This is not to say that their other havent been very good. -
Review 12 (2024-12-05 - Rating: 5)
Very happy with our service from Rocklin heating and air. Our technician Joe was very knowledgeable and able to fix our problem. We had two technicians previously come out that were unable to diagnose or fix our heater. Thankfully, Joe was very knowledgeable and found a rare problem and was able to fix it. Thanks to Rocklin heating and air our family will be warm for the holidays. Special thanks to Joe. -
Review 13 (2024-09-13 - Rating: 5)
So grateful for the prompt and great service from Rocklin Heating and Air. We had an old a/c that lost its coolant. We had to replace the entire system. They were able to install it within a few days and were cooperative with our availability. Elliot and Victor did a great job. Everything was done professionally and they were very respectful of our home. Highly recommend this company. -
Review 14 (2024-12-13 - Rating: 5)
Technician showed up on time, was friendly and went straight to work! He was extremely competent and determined what was wrong in 5 minutes. He cleaned the flame sensor in the furnace that was not working correctly. He then went on to the second furnace that was working and cleaned the flame sensor without me even asking! (We have two furnaces in our home). Iām so impressed. Rocklin Heating then charged only my original $99.00 service charge. I definitely would recommend using this company for your heating and air conditioning needs. I know Iāll use them again in the future. -
Review 15 (2024-12-05 - Rating: 5)
The follow up from a routine maintenance check was amazing! Everett did an excellent job repairing a leak and showed me pictures of all the steps he did to insure the small leak was fixed! Thank you Rocklin and Heating and Air for always taking great care of us! -
Review 16 (2024-12-17 - Rating: 5)
Outstanding customer service. Our furnace was not providing proper heat, so we called you. We are so glad we called. You scheduled us right away and actually called us later to let us know you had an even earlier day available. Joe was right on time and called us before his arrival to let us know he was on his way. He was very professional and solved our problem within a very short time. We are very happy with the service, response time and communication. You are way above your competition in all respects. Highly recommended ! -
Review 17 (2024-02-08 - Rating: 5)
I recently had Rockland heating and air come out and completely replace our entire HVAC system. The team was very professional. Everything was installed in a single day. The closet access was left clean, and Sean came back the next morning to check on some fine-tuning with the heater.We are a family of six I work full-time from my house. This was a very smooth, non-disruptive and a clean process. My wife was also very happy, from quote to day after install support.Side note, the guys were super nice, great personalities and a pleasure to have in our home ! -
Review 18 (2024-12-09 - Rating: 5)
Professional, very helpful, friendly service. The technician and office communicated very well with me. The problem was quickly diagnosed, the correct part was quickly acquired, and my follow up appointment was easy and quick as well - and I have heat again! -
Review 19 (2024-12-05 - Rating: 5)
Absolutely incredible service. I have basic experience with electronics and wiring, so attempted an installation of two nest thermostats replacing old ones in our two-zone HVAC system. Of course, I made the mistake of drilling through the wires. They booked a technician within two days, came out, diagnosed the problem and adjusted the wires. Only charged me the diagnostic fee and were very efficient, friendly, and honest. Highly recommend! Thank you again! -
Review 20 (2024-09-17 - Rating: 5)
Mark arrived on time and was friendly, professional and got right to work. He installed a new motor to my AC, took pictures of the old and new one and tested it to make sure everything worked perfectly before he left. Iām very satisfied with the service he provided. -
Review 21 (2024-09-02 - Rating: 5)
I sent an email this morning requesting service for a unit that stopped workingā¦today is a holiday, so didnāt expect a response until tomorrowā¦within 30 minutes of sending the message, Michael from Rocklin Heating & Air called me and we arranged for him to come out (on a holiday!). He was at my home about 30 minutes after speaking and he fixed the unit with a new part he had available. He was quick, polite, responsible and a pleasure to work withā¦.you have a customer for ever and I will pass on this review to anyone needing service THANK YOU! -
Review 22 (2024-08-06 - Rating: 5)
Awesome!! Were here on time and did a magnificent job. Working like a dream. So happy I choose heat pump and Rocklin Heating and Air to install. Everett, Brian and Noah were so knowledgeable and so very polite! 2 other came and helped and were great too! 5 stars for sure! -
Review 23 (2024-11-26 - Rating: 5)
I had Cody come to my home and service my heating unit today. He was very professional and knowledgeable. He explained all of there plans to me and the benefits of each plan. He was on time and had me fixed up in no time. Iām so glad I switched to Rocklin Heating and Air for my Heating and air conditioning needs. -
Review 24 (2024-10-19 - Rating: 5)
They are the greatest! Everything went well, they are so organized. The inspections passed and quickly (seldom any issues.) The new AC and furnace are working much better than the 22-year-old set and the low-season discount was appreciated. -
Review 25 (2024-10-15 - Rating: 5)
The two techs knew their trade and were able to complete the entire air con replacement two hours early. System is working well, and the price was fair and reasonable. One issue, need the company to send me a copy of the paid invoice, will give them a call to follow up. -
Review 26 (2024-09-13 - Rating: 5)
Rocklin Air does an excellent job of getting your service scheduled. The technician arrived on time and was very knowledgeable of our all electric air conditioning. It was great to see a well trained technician go about diagnosing the problem. Repair was accomplished quickly and efficiently. So many repair calls end up being a hassle, but Iāve always found Rocklin Air to be a very positive exception. -
Review 27 (2024-11-06 - Rating: 5)
Cody at Rocklin heating air was so thorough, professional and polite. I really appreciate his being prompt to our appointment time and did a great job servicing heating system. Thanks again Cody!!! -
Review 28 (2024-12-10 - Rating: 5)
The installers were excellent. They came to the job on time, did nice neat work and completed the project ahead of schedule. They were all very personable and answered all my many questions. I highly recommend Rocklin Heating & Air for HVAC work. -
Review 29 (2024-12-05 - Rating: 5)
Install was great! A planned follow-up was timely. Install and follow-up crew were hardworking and professional. I would definitely recommended Rocklin Heating & Air! Zero issues! -
Review 30 (2024-08-13 - Rating: 5)
I want to thank Joe for going up in my attic on such a hot day! Great customer service. Arrived on time and called before coming out as promised. I could tell Joe was very experienced and he was able to diagnose my system. Honest opinion without trying to sell me some things I didnāt need. Thank you!!! -
Review 31 (2024-07-30 - Rating: 5)
Great experience with Rocklin Heating & Air for an annual HVAC tune-up. Parker was early, but called to be sure I was available and it wasnt an inconvenience. He was very polite, professional, and personable. I asked a ton of questions and he was very gracious to thoroughly answer without a hit that I was bothering him. If this is their standard of customer service than Im definitely going to be calling them for my future A/C needs! -
Review 32 (2024-04-16 - Rating: 5)
On time and very personable and knowable throughout the process of our HVAC install. Pricing was very competitive. Highly recommend this company. Clean up was great too! -
Review 33 (2024-11-01 - Rating: 5)
5 years ago after both of my AC condensers broke, one of the owners, Mike came to my house multiple times to explain how a new system would work and how they calculate what type of system I would need. He didnāt claim to be the cheapest, he just claimed to stand by his product, his service, and his word. I gained a lot of respect for Mike and Rocklin Heating and Air from that interaction, and in turn, they gained a customer for life. Every visit, every service, the techs are kind, respectful, and knowledgeable. This time I just had them out for a furnace tune up as the weather cools down, but I would never go anywhere else. Businesses run like this are the businesses that make America great. Thank you Mike and thank you Rocklin Heating and Air! -
Review 34 (2024-11-08 - Rating: 5)
Service has always been great! Technicians are thorough, friendly and always check to make sure if I have any further questions or need anything else done with my heat and air. -
Review 35 (2024-12-26 - Rating: 5)
Great service again. Friendly service and thorough job done. They are always on time, and they come in a timely manner when you need them. -
Review 36 (2024-11-26 - Rating: 5)
We are very pleased with the service we have received from Rocklin Heating & Air. From our initial purchase of a whole new system to the customer service provided during and after for maintenance. I highly recommend giving them a call with your HVAC needs! -
Review 37 (2024-11-11 - Rating: 5)
Excellent service as he corrected an issue we had with the thermostat. On time, efficient, and effective - always a plus with Rocklin Heating and Air. You will have our future business!! Thank you. -
Review 38 (2024-07-12 - Rating: 5)
Neat and professional sales rep. On time for committed install. Crew was knowledgeable and patient when I had questions. The office was very understanding when I changed the financial arrangements at the last minute. I wouldnt hesitate to recommend Rocklin Heating and Air to anyone. Thanks for the great service. -
Review 39 (2024-08-01 - Rating: 5)
I have used Rocklin Heating and Air in the past and had great results with them.Once again, I needed help with cooling problems I was having and I didnāt hesitate calling them.Joe came to my home right on time and hequickly assessed the situation and fixed the problem. He also explained a way to enhance my cooling system and his recommendation worked beautifully!!!Donāt hesitate to call them for your needs as are dependable, professional, and extremely reasonable!!!!Debbie -
Review 40 (2025-01-02 - Rating: 5)
Everyone was very courteous and professional. The quote given was very well priced. I highly recommend this company. -
Review 41 (2024-10-18 - Rating: 5)
Out AC suddenly stopped working and we had Water dripping from our ceiling. Rocklin heating and air quickly diagnosed the problem and set up all repairs for us within a day just before we had a family vacation planned. Awesome company highly recommend them. -
Review 42 (2024-11-20 - Rating: 5)
Rocklin Heating and Air is the best! They provide awesomeCustomer service, support, and responses from the folks in the office to the amazing technicians in the field. We had Everett as our technician today who was so helpful, friendly, and communicative. He went above and beyond and noticed an issue with a vent and let me know and even provided a temporary fix. We are so grateful! -
Review 43 (2024-09-21 - Rating: 5)
Everyone was on time, friendly, and let me know what they were going to be doing. They were great about covering up the areas they would be working in and cleaning up. After they were finished, they explained how the equipment worked and informed me of the next steps as to the testing of the system and the final inspections. I am extremely satisfied with the service. -
Review 44 (2024-08-06 - Rating: 5)
Two different services:1. Cameron was great! He fixed a disconnected air vent!2. Complete new system. Brandon, and the crew was great! The absolute best customer service. Other companys up-sale a replacement system to a tune of 22k+, but Rocklin Heat and Air comes in and gives you what you need at a great price. Do yourself a favor. Get your three quotes, but make sure you include Rocklin Heating and Air in one of those quotes! I recommend working with this company! Give them a call before going any where else! -
Review 45 (2024-09-27 - Rating: 5)
The young men were extremely polite and worked in a very neat and organized manner, and cleaned up beautifully after themselves. I have been so very impressed with Rocklin Heating & Air from the minute I first made contact with them until the workers drove away. They are such a great, clean, organized company and have my highest recommendation to anyone wanting a new Air Conditioning / Heating Unit. -
Review 46 (2024-10-15 - Rating: 5)
I recently had the pleasure of experiencing the exceptional customer service and quality of work provided by Rocklin Heating and Air during my annual winter service for my HVAC system. The technician was knowledgeable and he took the time to explain each step of the service process, detailing what he was doing and why it was important for the efficiency of my system. I highly recommend Rocklin Heating and Air for anyone in need of HVAC services. Their combination of professionalism, quality work, and excellent customer service sets them apart in the industry. Thank you for a job well done and looking forward to my annual service before summer. -
Review 47 (2024-07-31 - Rating: 5)
Scheduling was easy and I had an appointment within 48 hours. Clifton was a very professional, punctual and friendly technician. He came over for a diagnostic call for my Nest Thermostat which was not receiving any power. He diagnosed in less than thirty minutes and fixed the issue. He also took the time to encourage and answer questions about the system and even went the extra mile to take a look at my HVAC unit and show me how to do basic preventative maintenance. I would highly recommend Rocklin Heating and Air. -
Review 48 (2024-09-16 - Rating: 5)
Brad was very helpful in explaining my options and the pros and cons to each one. He was able to provide me the estimates quickly and working to get my system installed as soon as possible before the weather changes again. It was a pleasure to work with him. -
Review 49 (2024-11-19 - Rating: 5)
Technician was very polite and on time. He was able to find the problem very quickly and fixed it super quick. Their prices are very reasonable. Very much recommend their services. -
Review 50 (2024-07-25 - Rating: 5)
Our technician did an outstanding job explaining how our system works what would make it work better and how to fix our issues at the lowest cost. This was my first time using Rocklin heating and air and I was pleasantly surprised by the excellent service the quick response time and the exceptional ability of our technician Cliff. I wouldnāt hesitate to use this company as a reliable resource for my HVAC needs. -
Review 51 (2024-08-30 - Rating: 5)
Joe was a great technician and helped in making a decision of what I need to do to get my air conditioner/heater up and running. The crew that was sent out to put the air conditioner in was just the best! Extremely courteous and thorough, and very clean. Thank you, Rocklin Heating and Air ā ā youāre the best! -
Review 52 (2024-11-21 - Rating: 5)
Iman was early to arrive, quickly introduced himself, verified the the service call, and went to work. He communicated the findings and made a recommendation for future resolution, considering my units are 21 years old, without further manufacturing of current equipment. Luckily, he did get the down unit operating within a few minutes, and checked out both units. -
Review 53 (2024-11-20 - Rating: 5)
I love Rocklin Heating and Air. Theyve been here a few times over the years. Theyre very knowledgeable and personable. Theyre prices are also reasonable. Chris came out today and diagnosed our problem. I heard noise I thought was not normal. Another company didnt think anything was wrong because everything was working but I felt like it was too noisy. Chris was able to figure it out. Rocklin Heat and Air sends out technicians who are experienced - not just newbies who can only diagnose something thats actually broken. Sometimes you need to know whats going on before something breaks so you can act pre-emptively. Thank you Chris and Rocklin Heat and Air! -
Review 54 (2024-09-17 - Rating: 5)
Our 24 year old air conditioner finally died and called Rocklin Air for service. Joe arrived in about two hours and quickly diagnosed the problem, refrigerant had leaked out and being R122A obsolete.Received a quote from Joe in about an hour for a heat pump replacement system. Good price for a new Carrier system, much more efficient to run and about a week to install.Local company with a great reputation. So who do we call, Rocklin Air.Installation complete and all went smoothly. Crew were professional and cleaned up perfectly. Operating sound levels of the new Carrier Heat Pump are extremely low. 24 year newer technology and you get big power savings and silence. -
Review 55 (2024-08-06 - Rating: 5)
Great job was done today to install new air conditional, coil, furnace and attic fan. Brainās team worked very hard for a whole day. He educated us all we need to know about HAVC and our new systems with his hand drawings. We appreciated his time and patience. We will enjoy our new investments and very happy to choose Rocklin Heating & Air. -
Review 56 (2024-11-13 - Rating: 5)
I found Rocklin Heating and Air easy to work with. Everyone I encountered were kind, polite, and dedicated to their work. My new HVAC system has been installed, passed its tests, and passed the city inspection. My thanks to Rocklin Heating and Air for their hard work and this wonderful new system. -
Review 57 (2024-10-25 - Rating: 5)
Rocklin Heating and Air replaced our AC and furnace at a previous house. They did a great job and were so easy to work with that we called on them when we moved to check out our new system. Joe cleaned it up and offered some recommendations and we are ready for winter. -
Review 58 (2024-07-24 - Rating: 5)
Our appointment was scheduled quickly, which was much appreciated since our a/c unit died during a streak of very hot days.Brad called to let us know he was running early, was very informative and answered numerous questions through many phone calls. And, looms like we may have an install date for this weekend, which is fantastic! Great service by far! -
Review 59 (2024-11-03 - Rating: 5)
Rocklin Heating and Air sent Everett to assist with a few issues weve had with the system. He fixed everything perfectly, discovered a cause for another issue, an unknown issue. He was the most courteous tech weve ever had in our home, as well as very thorough, knowledgeable, and efficient. -
Review 60 (2024-12-07 - Rating: 5)
Iman was very courteous & helpful. He discovered the control board was bad which is $600 to replace. I told him I had home warranty so ultimately I didnt have to pay for his service visit. -
Review 61 (2025-01-07 - Rating: 5)
The thermostat on our HVAC went out. I messaged Rocklin and heard from them the next morning. Brandon was out a couple days later to install a new one. This company has been very responsive to our needs since we had the unit installed by them about 5 years ago! -
Review 62 (2024-11-01 - Rating: 5)
I love Rocklin Heat & Air. Very honest, trust worthy, thorough, hardworking and their prices are fair for everyone. Their staff is wonderful and they schedule you quickly. Give them a call! -
Review 63 (2024-08-02 - Rating: 5)
We have used this company several times since moving into our home. Canāt say enough good things. Everett was amazing, super knowledgeable, and explained everything. Would definitely recommend to anyone needing AC, house fan install, etc. -
Review 64 (2024-11-09 - Rating: 5)
Rocklin HVAC did a great job installing our new system. The guys who did the installation were very professional. Showed up on time, were neat and tidy and finished the job in one day. -
Review 65 (2025-01-03 - Rating: 5)
The 3 installer did an awesome job on installing the unit there very professional and friendly I dependently recommend Rocklin Heating and Air to anyone who want there unit replace or service. Cody came in today to inspect the unit and he was very nice and polite. -
Review 66 (2024-08-23 - Rating: 5)
Mark diagnosed our problem, got the new part in one day, and its done. If I had my own business, I would hire Mark in a heartbeat. His customer service and technical skills are excellent. You are very lucky to have him on board. -
Review 67 (2024-11-11 - Rating: 5)
I called on Friday and they were able to come in on Monday to help with our heat. Joe was punctual, nice, helpful and was able to fix our problem very quickly. Thank you for an overall great experience! -
Review 68 (2024-11-26 - Rating: 5)
Everett knew exactly what he was doing, as he removed our old thermostats and installed our new ecobee thermostats. Then he walked us through all the settings on the phone, for remote use. We have always had great service from Rocklin Heating & Air. -
Review 69 (2024-05-16 - Rating: 5)
From start to finish Rocklin Heating and Air showed nothing but professionalism. Did not make up any answers for any of my inquiries. Shaun gave the best honest perspective amongst the 4 companies I called for proposals. And also gave the lowest competitive price for the option I elected. Mike and Elliot got in at 0800 and was done at 1600. Very efficient installers. I wish they were provided with a portable AC/Swamp cooler cozā it was so hot up in the attic. These guys are definitely an asset to this company. Thank you for your prompt and professional installation. -
Review 70 (2024-11-15 - Rating: 5)
Chris from Rocklin Heating and Air was on time, courteous, and worked efficiently to fix our heating issue. We are so grateful for honest companies and employees. We will definitely recommend Rocking Heating and Air in the future! -
Review 71 (2024-07-23 - Rating: 5)
Always professional and accommodating. Whether itās repairs or routine cleaning. I never feel pressured. They provide recommendations without pressure. I recently had them service and repair my dadās system. Although it was old (very old) the made the repair to get it working (at a great price) and said the older system is worth keeping. They didnāt try to sell me on a new system like others have before. -
Review 72 (2024-08-11 - Rating: 5)
Fast, professional, thorough and honest. Mark gave options to improve our system but didnāt manufacture problems that they needed to solve (like others I have dealt with.) Repeat customer here for sure. -
Review 73 (2024-10-29 - Rating: 5)
Joe called and let us know what time to expect him and showed up at the exact time. Joe diagnosed the problem, had the part to complete the repair. We are extremely pleased both with his promptness, thoughness, work, and the treatment we received. Highly recommend Joe. -
Review 74 (2024-08-23 - Rating: 5)
When our AC unit died, I was so nervous about inflated quotes and timelines. Rocklin Heating & Air was amazing to work with. We had an appointment the same day I called for a quote and it was installed two days later. The price we received was great and I didnāt feel pushed to do anything we didnāt need to. Everything was smooth from the beginning to the end and weāre so grateful to have had such an amazing experience for something that was stressful. We highly recommend Rocklin Heating & Air. -
Review 75 (2024-09-11 - Rating: 5)
I reached out to several HVAC companies to get quotes as our 20+ yr old equipment was done. Rocklin H&A showed up on time, even calling to provide eta. The presentation and information was very explanatory and helpful.What systems are available and the advantages of one over the other. The discounts, same as cash financing as well as a discount for cash/check payment.Some new information about the fact that the EPA has once again discontinued the current refrigerant. This change will unfortunately increase costs which means a 20% increase or more if we wait until next year.We were quoted Trane equipment which is one of the top 5 in my opinion. Shawn was very thorough and his bid was not the cheapest nor the highest. It was that plus the many reviews I had read made my decision.The install crew Romney and Victor workedVery hard and the install was done in one day.The old equipment was removed and I am very pleased with the installation and the new equipment. You will not be disappointed. -
Review 76 (2024-08-01 - Rating: 5)
The install team of Everett, Brian, and Jora did an excellent job of installing a new Carrier Heat Pump and Air Handler while overcoming some challenges with the install. Worked late to ensure the install was completed and up and running. Thank you for a job well done. -
Review 77 (2024-08-04 - Rating: 5)
Rocklin Heating & Air is the place to go for all your HVAC service needs! They scheduled my service appointment quickly and carried out the services efficiently. I highly recommend Rocklin Heating & Air. Brandon, the technician, was courteous, prompt, efficient, knowledgeable, and friendly. All work was performed with high priority. The necessary work was clearly explained, and the service report was quite detailed. Rocklin Heating & Air truly lived up to their promise of honest and reliable service! -
Review 78 (2024-08-05 - Rating: 5)
Unfortunately one of our AC units went out during a 100+ heat wave. Rocklin Heating and Air was out in a jiffy! Mark (our tech) was very patient and knowledgeable and took the time to explain what he was doing and finding. He was quick to find the problem, replaced the part, and got us up and running in no time at all. Thank you Mark and Rocklin Heating and Air! We were greatly impressed with the service, knowledge, and price! Highly recommend! -
Review 79 (2024-08-01 - Rating: 5)
The guys from Rocklin Heating & Air were on time. They were very friendly, and hard working. They did a great job and left everything clean and tidy. We had heard good things about this company, and now we can join those satisfied customers! -
Review 80 (2024-12-27 - Rating: 5)
Great company honest guys !! great job now oin winter time Happy to have you here. Happy will get you back when needed Many Thanks -
Review 81 (2024-12-13 - Rating: 5)
Eric made a good presentation. He answered most of our questions (Im sure we will more). The bid is very competitive. -
Review 82 (2024-10-17 - Rating: 5)
In the market to update my air conditioning unit as itās over 20 years old. Rocklin heating and air, Brad, came out and inspected our current unit and made some recommendations if upgrading. I had seen their add that after 2024 gov is requiring new coolant and a 30% increase in equipment cost. He was very fair and straightforward. I plan to get further quotes based on their auto quoting web site. He said the turnaround time would be about a week if we decided to move forward, no pressure.I have had success with Rocklin heating and air about six years ago with the installation of a cool quiet whole house fan, which has worked great since purchasing it. Iāve heard nothing but good Reports from others who have used this company as well. My personal experience has been the same. Look forward to doing business with them in the near future.Update 10/1/24Brad called back and checked in if I had further questions which I did so was great timing. I wanted to see more quotes and configurations. Answered all my questions with as much detail as I needed and provided quotes the same day, no waiting. I selected my new system and sign assignment on 9/30/24. Today, 10/1/24, lead Everett and Brad came out and design system and planned out install. They Sch install for 10/9 and plan to be in one day!They do a lot of installs a year, I never had to wait and felt I was their only customer, great customer service.Update 10/9/24The crew(Everett, Brian, Noah and Ellet) showed up in 2 vans and unload all the new equipment on our driveway so as not to block our cars. They worked very hard all day, it was a big job ; new AC & Heater, removed all old ducting then replaced with R8 ducting, added 2 zones with 2 new thermostats, resized ducting to larger size for better air flow, less load on system, added attic fan, new vent in kitchen, smoke and carbon monoxide detectors, They did a great job and kept us informed during install.Would highly recommend Rocklin heating and air, all the technicians where personal and helpful, left job site clean.Update 10/17/24Just had the Rocklin building inspector approve the HVAC installation. Unexpected and not Requested, Brandon recognize the work of Rocklin heating and air, he said itās exceptional and itās above and beyond, and that they are competitive. I would say thatās a wonderful endorsement from a city official of Rocklin and adds to my own peace of mind.šš¼šš¼šš¼šš¼šš¼ from me -
Review 83 (2024-12-28 - Rating: 5)
Rocklin was fantastic as usual. Our tech Jake explained the service at length until we understood the process. Rocklin Heating and Air is professional and a cut above the rest. -
Review 84 (2024-11-12 - Rating: 5)
Shawn arrived on time and gave us options to replace our old HVAC unit. He provided a proposal for a new HVAC roof top unit that would meet our needs at a reasonable price. We highly recommend Shawn and Rocklin Heating & Air. -
Review 85 (2024-09-30 - Rating: 5)
Did a great job - found the diagnosis that other company couldnt. The other company could not find out what was wrong, Rocklin Heating & Air diagnosed it right away and provided a quick repair - we are happy -
Review 86 (2024-10-18 - Rating: 5)
Chris was great! Rocklin Heating & Air does a fantastic job with maintaining my system. Thanks for the great service!Another Update: Just had my Furnace check and Amir was wonderful. Very professional and thorough. Thank you! -
Review 87 (2024-07-25 - Rating: 5)
I had Rocklin Heating & Air come out for an estimate for installing HVAC. Michael gave me an great estimate for this unit and I decided to have this installation before my HVAC goes out. Great company to work with.7/24 - Had Rocklin Heating & Air come out because my new air conditioner wasnt working properly. Called them and they were out within 1 hour from my phone call. Mark changed my setting and everything is working properly. Great customer service. -
Review 88 (2024-07-31 - Rating: 5)
Mark was excellent! He educated me on what was going on and was a consummate professional! After trying 2 different companies, 3rd time was a charm with Rocklin Heating & Air! Iāll be having them return in November to work on my heater. -
Review 89 (2024-07-01 - Rating: 5)
Brandon arrived right on time. He was polite, professional and extremely efficient. Within an hour after arrival to our home, Brandon had our problem diagnosed and repaired. We couldnt be happier and will definitely be reaching out when were ready for a new system.THANK YOU BRANDON and congratulations Rocklin Heating and Air for having exceptional employees! -
Review 90 (2024-08-29 - Rating: 5)
Joe was punctual, thorough and competent. He fixed the initial problem and made recommendations to repair our system. The repair team did a great job replacing the ducting and left the work areas clean. -
Review 91 (2024-08-06 - Rating: 5)
AC stopped blowing cold air. Gave them a call after hours and able to make an appointment for the following day. Chris came out at the appointed time and in 30 minutes we got cold air blowing in the house again. They take card for payment with no credit card fees. Easiest home repair transaction Ive ever had to deal with. -
Review 92 (2024-08-16 - Rating: 5)
We had Rocklin Heating and Air come out for an A/C inspection. Parker was the technician and he was 5 stars! He inspected the A/C unit, Compressor, capacitor output, measured our A/C air temp from the HVAC registers and even went into the attic and inspected the ducts by fully walking the attic area to check for leaks. Best of all, Parker was polite and professional throughout the entire process. We would certainly do business with Rocklin Heating and Air again and would recommend their services. Please recognize Parker for his excellent work.Update 8/16/24: Based on Parkers A/C Inspection, we needed a new A/C capacitor for the A/C compressor. The original one was still working however its output was considered out of tolerance and the fact that it was 18 years old suggested replacement. The new capacitor was ordered and on Weds 8/14, the tech Scott was sent over to install the new capacitor. Scott, like Parker was professional and knowledgeable. Again, Rocklin Heating and Air delivered. -
Review 93 (2024-08-21 - Rating: 5)
So happy with our HVAC replacement experience here! Our 27 year old AC was slowly but surely going downhill from all these heatwaves, so we collected quotes from around 5 different companies in the area. The price differences were truly unbelievable, with Rocklin coming in at the lowest, with the best brand equipment, AND the only company who said they can complete it all in one single day for two systems (which they did, they worked SO hard!)Additionally, we upgraded to a 2 speed system, and it was only a $4k difference compared to some other companies who would upcharge $15k+ for the SAME EXACT Trane units that Rocklin was offering.Dont go anywhere else but here, they are honest and did such an incredible job! Its nice to live in an air conditioned house again. -
Review 94 (2024-09-27 - Rating: 5)
Excellent customer service. Chris came out to check our 1 1/2 year old system after a concerning report from a home inspection. Thorough as usual. -
Review 95 (2024-10-31 - Rating: 5)
Technician on time, knowledgeable and personable. Results of system inspection were immediately available and presented in a manor I could easily understand. I highly recommend them. -
Review 96 (2024-11-14 - Rating: 5)
The installers (Romney, Elliott and Conner) did a great job and were very friendly. Very impressed with the quote we got and the price. -
Review 97 (2024-10-28 - Rating: 5)
Cody was an excellent technician and explains things thoroughly. Great guy ! All my experiences with Rocklin Heating and Air has been top-notch. -
Review 98 (2024-10-21 - Rating: 5)
House is 4 yrs old, but system said the damper to the whole house fan would not close. He came in, found the problem quickly, fixed the wire, and was done in less than 30 mins. All for the same price as the quoted service call. Will definitely call them for any future needs. -
Review 99 (2024-06-08 - Rating: 5)
Scheduling was easy and our appointment time was quick. Chris our Tech was awesome! He diagnosed the problem and fixed our A/C unit. His truck is supplied with all the parts needed, so we had a cool house within minutes of the repair. I highly recommend using Rocklin Heating and Air! -
Review 100 (2024-10-10 - Rating: 5)
Work was done professionally and in time stated. The installers were very professional and did an excellent job, including the clean up. I highly recommend. -
Review 101 (2024-06-12 - Rating: 5)
Our technician, Parker, called us with an approximate arrival time, and arrived at our home within the time frame. We appreciated his clean cut appearance, he was respectful of our property, was friendly and professional. He explained the tune up he was going to perform, and when it was completed in a timely manner, he advised us our HVAC system was in great working order. We have been very satisfied with our system since it was installed by Rocklin Heating & Air a few years ago. -
Review 102 (2024-12-14 - Rating: 5)
Iām very happy with all the service and professionalism of Rocklin Heating & Air. Their staff is very friendly, knowledgeable and reliable! From scheduling to troubleshooting they are excellent! -
Review 103 (2024-06-26 - Rating: 5)
Joe was great. He clearly explained things and left me with several alternatives for a replacement, no hard sell... just information to absorb and a promise to answer questions. I am looking at a Heat Pump and he educated me in the differences, not trying to push me one way or the other. You need more employees with integrity like Joe. -
Review 104 (2024-07-02 - Rating: 5)
We love you guys. Last year we lost AC. Another company rescheduled twice and then quoted us a repair of about $1500 but couldnāt give us an eta on the parts. We called Rocklin Heating and Air and you came right out. The gentleman diagnosed in no time and fixed our AC for about $200. Cody was excellent today, explaining every step along the way. We purchased a maintenance plan and asked him to come back if possible to do future services. -
Review 105 (2024-08-14 - Rating: 5)
The technician Parker did a great job and was incredibly efficient at looking over the system of our new house and identified a soon to be problem with our units fan. He was friendly and professional. I will definitely be calling Rocklin Heating and Air again. -
Review 106 (2024-09-18 - Rating: 5)
Brian and his team were excellent. Would highly recommend Rockin Heating & Air, from the time we got our quote, down to office staff and working crew..everything was finished on time, clean up was great, workers were polite and knowledgeable.FIVE STAR company for sure. -
Review 107 (2024-09-11 - Rating: 5)
Prompt, professional, knowledgeable. Suggested repair options with cost comparisons. New AC installation was equally efficient and client-centered. I was left with necessary paperwork for subsequent inspections. Only downside was invasion of house by mosquitoes through open doors that couldnt be avoided. -
Review 108 (2024-07-04 - Rating: 5)
The service tech was very polite and thorough. We only had to wait a few days for a service call and in this heat, that was a major plusBoth units were up and running in a short amount of time and the fee very reasonable for all that was done. I would highly recommend Rocklin Heating and Air for all services. Thanks Parker! -
Review 109 (2024-07-05 - Rating: 5)
I cant say enough great things about Rocklin Heating and Air. Their staff is easy to talk with and work with. From our initial emergency call, to the staff scheduling our service and for the service techs to come to my home on time, I truly appreciate their customer service! My family had the unfortunate issue to have our AC stopped working on one of the hottest weeks in July. It was around 5PM when our air stopped cooling our home. I called Rocklin Heating & Air with hopes scheduling a service call. I would of been okay if it was a few days out and I was worried it could of been up to two weeks, however, to my surprise, they were coming out to my home the next day at 8:00AM on a 4th of July holiday!!!! Service tech called me a few minutes before 8:00am. He showed up, ran a check on the system and made a repair in less than an hour! Brandon, my tech that day, explained to me the things that he identified and provided and action plan to help make sure things would be okay through summer. He was easy going, funny, and very experienced in what he does and that is why I have been a loyal customer with them for the past 4-5 years! Each service continues to build my confidence with this company and i share my experience with all my friends and family and they too would like to use them in the future! Keep up the great work Rocklin Heating and Air! Oh behalf of my family to you guys, we thank you soo much for what you do for our community! -
Review 110 (2024-08-15 - Rating: 5)
Rocklins HVAC Technician, Parker arrived on the scheduled time and proceeded to assess and perform preventive maintenance on our aging heat pump and air handler. Parker has a very nice way about hm. He explained what he was doing and informed us on the work completed. The cost of the work was very reasonable and the system performance has actually improved. We definitely will make an appointment with Rocklin Heating & Air for next year. -
Review 111 (2024-12-09 - Rating: 5)
Service was excellent. Chris arrived right on time and proceeded to check my furnace, which is now approaching one year old. I told him that the system appeared to be working well, but that there was a slight rumbling sound when the inducer first turned on. Once Chris completed his work, he had me turn on the system to see if the rumbling had been reduced. It had! Chris had found a loose screw on the inducer assembly and tightened it.Great service again from Rocklin Heating and Air. Im still quite happy with my new HVAC system after the first year. -
Review 112 (2024-11-01 - Rating: 5)
I received numerous positive recommendations from my neighbors who have also had Rocklin Heating & Air install their HVAC systems. Their representative who came to my house to give me the estimate, Joe Wilkins, was friendly, efficient and explained my options clearly. The installation ream did a fast, efficient and clean job. They were professional, pleasant and easy to work with. I was very pleased. -
Review 113 (2024-11-15 - Rating: 5)
Rocklin Heating and Air was thoroughly professional: they gave us four options to choose from without pressuring us, they installed our new AC system quickly and efficiently, and they followed up promptly to get the inspections done. They guarantee and service their work. We recommend them highly. -
Review 114 (2024-07-11 - Rating: 5)
Three installers showed up this morning between 8:00 & 8:30. They had our furnace and air conditioner running by 3:00. They were all very professional and courteous. Before they left they answered all of our questions and went over the unit with me. Extremely happy with Rocklin Heating and Air. -
Review 115 (2024-09-10 - Rating: 5)
Service is excellent. There is some sort of smell (cross between exhaust and pencil shavings) coming from vents; unable to determine the cause. It is intermittent, so Rocklin doing their best to solve the issue. -
Review 116 (2024-06-21 - Rating: 5)
Mark was excellent and fixed our issue very fast. He was not only very easy to work with but it was immediately apparent that he was extremely knowledgeable at his craft. Mark went above and beyond to not only fix our issue but also gave us a run down on the current status of our system. This company does not work off commission so you know you are getting honest service. Mark did not try to sell us anything which is rare nowadays in the HVAC world. Thank you Mark! -
Review 117 (2024-07-24 - Rating: 5)
My AC quit working. One of the relays burned out. This was the original AC unit since my house was built in 1994. He had the part on his truck. It was quickly diagnosed and repaired in about 15 minutes of the arrival time of the tech. So refreshing to find a company that is honest and upfront with the customers. My neighbor used another company and they sold him a $15k system. I would give 10 stars if I could. Great company. -
Review 118 (2024-09-27 - Rating: 5)
Our experience with Rocklin Heating & Air was great! Our technician was Iman, who was very courteous, respectful and knowledgeable. Would definitely recommend them for your HVAC needs! -
Review 119 (2024-10-15 - Rating: 5)
Just moved to the area and have heard some bad stories (and have experienced) a few. You were on time, even 10 min early, showed up in truck identifying the company and wearing uniform. Listened to my problem and fixed it at a reasonable price. What more can you ask for -
Review 120 (2024-12-05 - Rating: 5)
Shawn from Rocklin Heating and Air is fantasticāreliable, accessible, and always ready to answer questions. Big thanks to him and the entire team for their excellent service! -
Review 121 (2024-08-22 - Rating: 5)
Joe showed up on time and got right to work. He was polite and friendly. He was able to quickly diagnose the issue and repair it. We are back to having a working HVAC System. -
Review 122 (2024-10-08 - Rating: 5)
Rocklin HVAC is our go to for any heating and air repairs. Kailey answer the phone and is super helpful. She gets a tech out to our site right away and they always do good work! -
Review 123 (2024-06-21 - Rating: 5)
Our air conditioner went out one night. I sent a message at midnight and they called me first thing in the morning to have someone come out that day. Mark showed up and was super knowledgeable and happy to educate me. He explained the entire diagnostic process and was able to resolve the issue while giving me tips/advice for the future. Great service. -
Review 124 (2024-12-20 - Rating: 5)
Service you can trust. I had a new system installed at my prior home. Did not hesitate to request service at my current home. -
Review 125 (2024-06-19 - Rating: 5)
I have an older air conditioning unit that needed a new motor for the condenser fan. Mark was able to find a replacement motor from an out of town supplier. Despite several complicating factors, Mark was able to get possession of the part and install it quickly, completely in accordance with the price and time estimates he gave me. I really appreciate the excellent service he provided. -
Review 126 (2024-11-08 - Rating: 5)
We own several rental properties in Roseville and Rocklin. Rocklin Heating & Air has repaired several A/C. If new parts are needed, they are ordered immediately so the A/C can get back up right away. They are also able to check the warranty on our units to determine whether or not an existing system is covered under warranty. Their technicians and office staff are very professional, responsive and trustworthy. Great communication and pricing. Id give 10 stars if I could!!! -
Review 127 (2024-07-06 - Rating: 5)
I cannot say enough about the level of service given by Rocklin Heating & Air. My AC unit stopped blowing air during one of the hotter nights of this crazy heatwave. I called first thing in the morning and they were able to schedule me an appointment time. Brandon came out and looked at my AC unit and well, it turned on for him [seriously ..ugh] .. He was so kind and did 2 different checks in the attic and provided me with 3 possible things that could be going on. Since the unit was working, we agreed we would wait to proceed forward until a proper diagnosis can be given. He provided me a game plan, confirmed my systems are in great shape [peace of mind] and we cross our fingers this was a fluke! This level of care of dedication is what I continue to experience being a client of Rocklin Heating & Air. Thank you for everything! -
Review 128 (2024-09-20 - Rating: 5)
Very happy with the service provided by Rocklin Heating and Air. I was able to get an appointment quickly, the technician arrived timely (actually early) and service was completed efficiently. -
Review 129 (2024-10-05 - Rating: 5)
Mark was very nice. He was unfazed my speech impediment. I had to write things down. He did a fabulous job. I will Rocklin Heating and Air in the future. -
Review 130 (2024-12-19 - Rating: 5)
The technician who came to my home was very professional and patiently explained all the possibilities to me. I think I will choose to place an order with your company. -
Review 131 (2024-06-11 - Rating: 5)
Rocklin Heating and Air installed a new spit unit at my house today and we couldnāt be more happy! Their install team was super friendly and professional and did an amazing job! The whole experience was really great, they even installed temporary AC units in my house until the new system could be installed. Great work Rocklin Heating and Air! -
Review 132 (2024-11-13 - Rating: 5)
Cody arrived on time and promptly checked my HVAC for its winter heating maintenance. He also very satisfactorily explained a few questions about it, and replaced a filter for me. Good people, good service. -
Review 133 (2024-10-23 - Rating: 5)
Cody explained why a part that was taken off our heating unit by another comppany really was never part of our system. The scrupples of the other company will casue them to never get my business again. -
Review 134 (2024-12-04 - Rating: 5)
Wonderful crew showed up on time and deinstalled my old HVAC system, replaced my ducting and installed a new Carrier heatpump and whole house fan in one day.Very quiet operation! Unfortunately during heating it whistles like a tea pot! -
Review 135 (2024-07-13 - Rating: 5)
The crew of three showed up on time, worked efficiently and professionally. They finished the job, including the cleanup, after 6:30 PM. None of them complained about the long day. This company is easy to work with and very professional. -
Review 136 (2024-09-13 - Rating: 5)
We are very pleased with the service and professionalism of the sales and installation staff. A great job from a local company, we highly recommend Rocklin Heating & Air! -
Review 137 (2024-07-07 - Rating: 5)
Michael was great. We called their office Friday morning to arrange for an estimate to replace our hvac system. They sent Michael out that afternoon. He gave us a quote and we told him we would be getting two additional quotes on Tuesday and that we would be deciding on Wednesday which company to do the job. Well, on Saturday, when the temperature was 113 the unit shut down again. I called Michael on his cell and he said he would come to our house on Monday to see if he could get the AC on temporarily. I told him that we decided to use Rocklin because of his terrific customer service. At about 2:00 on Sunday he called to ask if he could come by and see if he could do anything. He arrived in about 20 minutes and within 15 minutes the AC is again ON! Rocklin is installing our new system this Friday. THANK YOU MICHAEL!! -
Review 138 (2024-07-23 - Rating: 5)
I was so impressed with an air conditioner maintenance service I received today. The technician was very friendly, courteous, and knowledgeable. He went above and beyond to make sure I was satisfied. I highly recommend this company to anyone looking for an air conditioner service. -
Review 139 (2024-12-31 - Rating: 5)
Professional staff and professional installers. The whole process was painless and Rocklin Air did everything as promised. I highly recommend -
Review 140 (2024-09-12 - Rating: 5)
My AC went out a month ago, so I had to leave my Lincoln home to stay in cooler weather. A friend who lives 5 minutes away had an appt with Michael from Rocklin Heating and Air for an estimate. So I called Rocklin Heating and Air to see if Michael could also accompany my friend to my house to give me an estimate as well, which they did. My friend called me after Michael had looked over my old AC and put me on speaker phone. Michael was able to give me three estimates on three different systems and his suggestions on which system would be the most appropriate for my house. He was a total professional, friendly, and easy to work with. -
Review 141 (2024-11-26 - Rating: 5)
The gentlemen who installed our new heating and cooling system were so professional and upon completion our home was left the same as when they arrived. Friendly and helpful. -
Review 142 (2024-07-17 - Rating: 4)
Service tech was great. Showed up right on time and fixed the issue of clogged drain and explained the process. Why 4 and not 5 stars is I had this same company out for the yearly HVAC service and they checked the drains saying they were free of obstructions, no issues. Fast forward a few months and one of them was clogged. No warranty or discount for the fix. -
Review 143 (2024-06-13 - Rating: 5)
Shawn arrived on time and got right to the appointment after introductions. He took a thorough look at existing equipment, asked pertinent questions about our usage and HVAC requirements and provided clear information about the different options available, rebates and efficiency. We felt he was very courteous, professional and personable. -
Review 144 (2024-07-12 - Rating: 5)
Our air conditioner stopped working during this heat wave. We called Rocklin Heating and Air Thursday at 9 am and the next available appointment was Saturday afternoon.A few minutes later they called back to let us know that they had a canceled appointment and a technician was on his way. Mark arrived and went to work and in a few minutes the system was working. Not only did he repair the unit but he thoroughly checked both of our units and explained to me completely with pictures what he had done.Our house was cool by 11AM.Kudos to Mark and Rocklin Heating and Air. -
Review 145 (2024-11-26 - Rating: 5)
Everybody who installed the new HVAC system did a fantastic job. We are very happy with the new system and would highly recommend this company for every potential customer. -
Review 146 (2024-06-12 - Rating: 5)
Cody was great, very personable and professional. Called before appointment time that he could be early if I needed as his other appointments went quicker than expected, so I didnt have to wait around. Got my AC tuned up and made sure it was all working as expected. -
Review 147 (2024-07-26 - Rating: 5)
Very professional. The work was done in 1 day. We did not have to wait a long time either. Would recommend Rocklin Heating and Air to anyone who needs a new air-conditioning unit. -
Review 148 (2024-07-05 - Rating: 5)
Our service representative Chris was outstanding! He braved the 110 temps to fix our a/c! He was accurate, quick and held up the warranty! A rare gem today! -
Review 149 (2024-07-05 - Rating: 5)
Our AC started acting up in the midst of this horrific heatwave. Rocklin Heating and Air came out quickly, diagnosed the problem precisely and provided a simple and low-cost solution. Our house is back to normal and we have a new favorite service provider. Thank you Michael. You got it done because you care about your customers. -
Review 150 (2024-08-08 - Rating: 5)
They texted me when they were on their way. Sowed up within the 2 time window given. Diagnosed the problem. Explained to me what was needed and why. Fixed it. Then ran system to ensure working properly..I have AC once again and am very happy with their service and customer service.. -
Review 151 (2024-07-04 - Rating: 5)
Rocklin Heating and Air (Brandon) was a lifesaver! Our AC went out day before 4th of July and was able to come the next morning. Two years prior they came out to replace capacitor which should normally last longer, they gave me a discount to replace. Itās nice to know companies stand by their work and products and donāt take advantage of its customers. I was desperate and would probably have paid full price, but their honesty and service integrity is top notch! This is why I will only use Rocklin Heating and Air for all our heating and cooling needs. -
Review 152 (2024-09-24 - Rating: 5)
Cody was great, nice and very knowledgeable. Checked out our system working as it should. Will definitely use and recommend Rocklin Heating and Air. -
Review 153 (2024-08-27 - Rating: 5)
Wonderful! On time, professional, thoughtful and careful every step of the way. Very impressive! I will continue to recommend Rocklin Heating & Air! -
Review 154 (2024-08-12 - Rating: 5)
Easy to get an appointment. Mike arrived on time and he was fantastic. Highly recommend Rocklin heating and air. -
Review 155 (2024-06-15 - Rating: 5)
Had a great experience with rocklin heating and air. Super professional from beginning to end. Shawn who came out for the bid was super helpful . The office staff was great handling all my questions . The installers were super. Explained everything about the whole job. Would highly recommend. -
Review 156 (2024-07-26 - Rating: 5)
Mark was on time and diagnosed the problem right away. We just have to get the part which should only take a day or two. Part arrived, install was quick. We are cool again! -
Review 157 (2024-07-27 - Rating: 5)
I have had an excellent experience with Rocklin Heating and Air. I have used them twice they are efficient knew what the problem was with my AC and were able to take care of it at a very reasonable price.I also recommend them to my son he received the same excellent quality service. -
Review 158 (2024-06-13 - Rating: 5)
Joe was very good and made sure all the ducting was secure and not leaking in the attic. Confirmed we were low on Freon so he topped us off and finished up quickly. Very happy with our service from Rocklin Heating and Air. -
Review 159 (2024-06-24 - Rating: 5)
Very helpful got the work done in the time they told us they would ac works great great customer service. Our house stayed at 85 in the summer before the ac was replaced by Rocklin heating & ac -
Review 160 (2024-07-11 - Rating: 5)
Brandon did an awesome job. Got to our house within 24 hours of my call and fixed our AC unit. Thank goodness its 109 today! Good job Brandon! -
Review 161 (2024-11-02 - Rating: 5)
Great group of guys, removed old system and installed new with ducting and thermostats all the in the same day. They were courteous and left no mess. -
Review 162 (2024-01-16 - Rating: 5)
Drew is AWESOME! Totally took time to try to diagnose our heat issues before moving onto next best steps for us. No pressure customer service! He shared with us about is personal story and just made his visit to our home super friendly and personal. He was amazing to work with!! We instantly trusted! So great! -
Review 163 (2024-11-20 - Rating: 5)
As expected from my previous experiences with Rocklin Heating and Air, another 5 star rating due in large part to the utmost friendliest tech, Everett. Everett was so professional and courteous throughout the service call. Thank you! -
Review 164 (2024-07-05 - Rating: 5)
Chris did a great job! Very knowledgeable and friendly. Was even at my door ahead of schedule. Itās very hot outside. In fact, itās Hell week temperature wise. Thank you Chris and Rockland for being there and getting us in the schedule so fast! Much appreciated!! Chris is my go to HVAC guy!! -
Review 165 (2024-12-03 - Rating: 5)
Our service technicians were very courteous and professional. They both did a great job. -
Review 166 (2024-12-27 - Rating: 5)
Fast getting the part and installing what we needed for our heater. Appreciate their fast service! -
Review 167 (2024-07-08 - Rating: 5)
Rocklin Heating and Air came out this morning shortly after called. We are currently 10 days into a brutal heatwave and our AC stopped working. They came out and had the needed part on the truck. Had it repaired in less than half an hour. Very professional, knowledgeable and efficient. Thank you!! -
Review 168 (2024-07-24 - Rating: 5)
Great job saved us from the heat. Very professional and great knowledge. Very nice and friendly service and also gave me a very detailed quote. Thank you very much -
Review 169 (2024-11-19 - Rating: 5)
Had a great experience with my installation at RHA. They are responsive, reasonable and great customer service! -
Review 170 (2024-11-19 - Rating: 5)
Had some questions about the new thermostat that was installed with the heat pump. Sean came by and took the time and answered all my questionsā¦and then someRocklin H/A is lucky to have him. -
Review 171 (2024-07-05 - Rating: 5)
Michael came to do an evaluation of my air conditioner because it wasnt functioning properly. After his evaluation, he was honest with me and told me that my air conditioner had been replaced 11 years ago and that was still in good condition. My problem had to do with the excessive heat and that the air conditioning system was having trouble keeping up. I appreciated the honesty and thoroughness of the evaluation. -
Review 172 (2024-07-30 - Rating: 5)
Great Service - Parker was awesome! Smart, polite, and well spoken. He explained everything completely and did a fantastic job. -
Review 173 (2023-06-29 - Rating: 5)
Im very satisfied with the service I received from Rocklin Heating & Air. My A/C stopped blowing cold air. I called them and was able to talk to someone right away, who set a same day appointment. The tech showed up on time, was professional, diagnosed the problem (Bad run capacitor), had a replacement part on his truck. He fixed it and was done in less than 30 minutes. He also, checked the system for freon leaks. I appreciate the prompt service and saving me from having to go through several days without A/C during a heat wave. -
Review 174 (2024-06-25 - Rating: 5)
Shawn was very pleasant and knowledgeable. After the hard sell and doom and gloom from our previous hvac company it was nice to receive a fair and honest quote at our first meeting. I canāt wait for our new equipment to be installed. This company is customer service driven . I wish I knew of Rocklin Heating and Air years ago . Thanks to our neighbors who recommended them.James Springfield Whitney Oaks Rocklin -
Review 175 (2024-07-06 - Rating: 5)
Very impressed with this company. Everyone I met was clean, professional, kind, and knowledgeable. The techs that did the installation were great. I actually enjoyed the experience. Highly recommend this company. -
Review 176 (2024-10-22 - Rating: 5)
The problem was quickly found and corrected! And he checked for additional issues including carbon monoxide! Thank you for a Job well done again! -
Review 177 (2024-06-17 - Rating: 5)
Well, guess what?! My AC broke and I love my AC. I am one of those people who runs hot and needs it really cold. Oh boy, I was not happy. I called Rocklin Heating & Air on a Monday or Tuesday and got a diagnostics on my old unit on Thursday. The old unit was done. I accepted a quote from Rocklin Heating & Air that day and it was installed 11 days later which I believe to be a quick turnaround as it was June and we were already having some 105 days. The installers were on time, friendly, professional and knowledgeable. They started a bit before 8am and finished around 1 or 1:30pm. Wow! My AC was back up and running again! By the way, for the days I had no AC, they loaned me a portable AC at no charge. My experience with Rocklin Heating & Air was awesome and Im very glad I used them. -
Review 178 (2024-05-31 - Rating: 5)
Just had a new system installed today and very pleased so far. The Techs were very professional and informative. They were very detail oriented and performed exactly what I wanted. They were very polite about checking room vents and asked for permission every time. They also cleaned up very well. -
Review 179 (2024-11-19 - Rating: 5)
Always timely service and great communication. Our service technician always calls to let in know he is in his way. Explains clearly and concisely the service being performed. Changes our filter and provides additional filters. Is careful in avoiding tracking dirt into the house. The Gold package allows for twice yearly service. Highly recommend.Over the last couple of weeks, we have noticed a vibrating rattle in our walls close to the area where the furnace sits above in the attic. We called Rocklin Heating and air, and they promptly set up an appointment and came out today. Hooman, the service provider, called ahead to notify us that he was on his way, and actually arrived early. He ultimately figured that there was a gas line coming to the furnace that would vibrate when the furnace was on for awhile. He was able to secure the line so that it no longer vibrates. As always, great service. -
Review 180 (2024-06-01 - Rating: 5)
Tech Mark called to let me know he was on the way and was prompt. In addition to finding and repairing the problem quickly, he spent time explaining the quirks of my system (Smart Vent thats anything but smart) and how to deal with it. Honest, experienced technician who communicates well and fair prices - really, I couldnt ask for anything more from a company. Happy customer! -
Review 181 (2024-07-12 - Rating: 5)
They were able to come out same day and diagnose during one of the hottest heatwaves of the summer. Part was ordered and installed within one week. Special thanks to Michael for efficient installation. -
Review 182 (2024-06-06 - Rating: 5)
This company is the best! We were going out of town and suddenly had no air conditioning about 10:00 p.m. last night. Brendon came to our home first thing this morning, corrected what turned out to be a minor problem but a major problem for us on a hot day. Highly recommend this company. -
Review 183 (2024-07-31 - Rating: 5)
Came right on time. Very knowledgeable technician. Fixed a problem existing since the HVAC was installed almost 3 years ago. Wish I had found them sooner but I will be a customer for life. -
Review 184 (2024-06-07 - Rating: 5)
Mark was AWESOME! He diagnosed the issue and fixed me up. Turned out some low voltage wires became loose over the years and were popping fuses. Cool air is good! I highly recommend Rocklin Heating & Air. -
Review 185 (2024-06-23 - Rating: 5)
Always responsive and professional.saved us from cooking alive without air conditioner. I made call Sunday morning at 11:00. Air conditioner was working again by 2:30! Thatās great service! -
Review 186 (2024-06-29 - Rating: 5)
Joe came byTuesday morning to inspect our AC unit that stopped cooling suddenly on Monday evening. He told us a capacitor had blown and that he had a spare replacement that will fix the problem. We gave him the go ahead to do the work and additionally agreed to his request to replace refrigerant to complete the service. We are very pleased with Joeās competent work and his demeanor! -
Review 187 (2024-10-18 - Rating: 5)
Did a great job and hope that next time we need help that he is the one that takes care of it works excellently. -
Review 188 (2024-11-22 - Rating: 5)
Joe was super timely, considerate and thorough! Really appreciated his service call- especially in this rain. -
Review 189 (2024-12-06 - Rating: 5)
My experience with Rocklin Heating and Air was great. The technicians were very professional and helpful and always willing to answer any questions I might have. -
Review 190 (2024-08-22 - Rating: 5)
Very professional and efficient. I appreciate you trying to fix my AC rather than sell me a new one. Thanks Rocklin Air . -
Review 191 (2024-05-01 - Rating: 5)
Mark came out today and was super awesome. He took his time and provided photos of the work and tests he did. He was very helpful in every way.We have had a few, not so honest, HVAC companies come out to service our system. Rocklin Heating and Air has been consistently honest. Since their service team is not paid on commission, it helps to give us peace of mind that there is no personal incentive to āfindā or create issues where there are not any.I cannot say enough about this company. -
Review 192 (2024-10-07 - Rating: 5)
Rocklin Heating and Air is the best! Always accommodating, always professional and they go above and beyond to make sure you are happy and satisfied with their work. -
Review 193 (2024-04-23 - Rating: 5)
My wife and I were extremely satisfied with our serviceperson, Mark, his friendliness, expertise and honesty. We contacted Rocklin Heating and Air seeking a second opinion after signing with another company for an AC checkup. That company told us that we would need repairs ranging from about $3000 to $8000 and might need an entirely new unit. Mark worked with us for over an hour and made two repairs for less than $400.We were so impressed by Rocklin Heating and Air and by Mark that we instantly signed up for your twice a year servicing of our AC and heating even though we had prepaid with the first company for that service and were basically eating the fall furnace service which we had previously paid for!Our thanks to your folks and we look forward to working with you and our future AC and heating endeavors. -
Review 194 (2024-06-07 - Rating: 5)
Chris was very professional and punctual. His workmanship was thorough. The company was recommended to us by our neighbor who also used the service. Continue providing quality service to all.