West Plumbing and Rooter Services

Photo of West Plumbing and Rooter Services

Located in Reynoldsburg, Ohio

Address: Po Box 1638, Reynoldsburg, OH 43068, United States

Phone: +1 614-678-6078

Rating: 5

Services

  • Language assistance
  • Repair services

Categories

  • Plumber
  • Drainage service

Photos

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Comments

  • Review 1 (2024-12-11 - Rating: 5)

    Initially we were going to use a big name company who couldnt come for days. So I googled local 24 hour plumbers and found Eddie. I am so glad we did because Eddie was wonderful. He came next day and fixed our issue quickly and at a fare price. He was very professional and respectful of our home. Will definitely keep his number for the future!

  • Review 2 (2024-10-10 - Rating: 5)

    Im so grateful to have found Eddie! Our home is older, so weve needed a plumber a few different times in the past couple of years. Eddie alwayd responds in a timely manner, and communicates well. I never have to wonder of he will keep his appointment. His workmanship is great, and he is very professional. Im always happy to recommend him to a friend.

  • Review 3 (2024-09-03 - Rating: 5)

    Eddie was amazing! He was respectful and very reasonable around price. He even made adjustments to fit me in despite the fact that it was my fault that we waited until the last minute on a backflow test. He gained a forever customer. I promise I’ll call earlier in 2025!

  • Review 4 (2024-10-12 - Rating: 5)

    I’ve used Eddie a few times through out the years. He’s extremely honest, trustworthy and reliable. He has done a very good job in the times I’ve used him. I’ll continue to use him in the future as needs arise

  • Review 5 (2024-10-12 - Rating: 5)

    We wont call anyone else for plumbing services! West plumbing has provided us with excellent and friendly service. They are quick to return our call when we have a need and flexible with scheduling! Highly recommend to all of our family, friends and neighbors!

  • Review 6 (2024-03-21 - Rating: 5)

    Eddie, is the best! Courteous and very professional. I had some problems with my water tank and Eddie diagnosed the problem and fixed the issue within 24-hours of reaching out for help. I will definitely use him again.

  • Review 7 (2017-05-23 - Rating: 5)

    When looking for a reputable plumber, I was at a loss. Thanks to previous reviewers, I felt pretty good about hiring Eddie - and I was not disappointed. Very professional, called to confirm the appointment, called to let me know he was en route, and then did a GREAT job once he got here. He was able to reseat my toilet and drill off a rusted faucet nut for a very reasonable price, all while taking the time to show me and explain what was needed. I will not hesitate to recommend Eddie to anyone I know, and he will definitely be my go-to guy for future services.

  • Review 8 (2019-12-21 - Rating: 5)

    Eddie responded quickly to my call and left a message at both my phone numbers. I returned his call, and we set up an appointment after going over my issue with my toilet. Later he called to confirm the appointment, and he arrived right on time on the day of the appointment. I was very pleased with his professionalism, honesty, and quality of work. Eddie explained my choices along with the risks of each choice. I chose to have him fix the toilet rather than replace it. He stayed well into the evening to get the job done right then, which I appreciate. He also taught me facts about plumbing in my home. I will be calling him again for any future plumbing or gas needs.

  • Review 9 (2018-02-05 - Rating: 5)

    Eddie West of West Plumbing and Rooter is excellent in his plumbing expertise and customer service. We had to replace our toilet and he recommended a high quality American Standard Champion 4 toilet, which was on sale at Lowes. While at our home, he alerted us to a water filter needing changed as well. His work was very thorough and he walked us through everything he did, including the advantages of the product installed. Eddie also made suggestions that were money savers to us, which we took advantage of. He practiced respectful etiquette when speaking with us and was very polite and thorough when explaining his work process. We will definitely use his plumbing services again in the future and highly recommend him!

  • Review 10 (2019-12-20 - Rating: 5)

    I highly recommend Eddie. He fixed several issues I had and kept me informed about what was wrong, why, and how itd be fixed. Its hard finding someone you can trust to do repairs at times, but with Eddie I felt I neednt worry. Ill definitely be calling him for future plumbing needs and wont hesitate to recommend him to anyone!

  • Review 11 (2018-02-12 - Rating: 5)

    Excellent, thorough and fast service. Prompt to answer the phone and call back. After 4 other plumbers were sent out by our home warranty provider and we didnt have any answers, we called Eddie. He spent nearly 3 hours going through every inch of plumbing with his camera and diagnosed the problem everyone else missed. Highly recommend him and West Plumbing!

  • Review 12 (2020-03-17 - Rating: 5)

    Eddie did a fantastic job working with an old house. I couldnt be happier. Very professional, careful, and precise. He was able to complete the job as scheduled in the estimated time for the estimated price. So happy Im having him back next week to work on the next project.

  • Review 13 (2020-05-02 - Rating: 5)

    Eddie has be a pleasure to work with. He explains things very well, does a great job and has your interests in mind. Hes also very clear about pricing unlike other plumbers Ive used. Excellent plumber and Ill be using him again for sure!...hopefully not too soon though ;)

  • Review 14 (2019-05-20 - Rating: 5)

    Came across very professional in terms of ability and knowledge, but proved equally friendly and helpful. Was very fair and transparent in cost allocation and was able to explain and further my understanding of how my own plumbing worked and any possible challenges I would face in the future due to my homes age and set up. Would recommend to anyone and will definitely be using his services in the future.

  • Review 15 (2017-07-31 - Rating: 5)

    As many others have said, Eddie is top notch. He was knowledgeable, professional, and pleasant. I had several other plumbing businesses come out to quote a slow draining drain in my egress window. I had one company quote $305 to run a snake, and another company that quoted $650 to scope/hyrdoblast my drain. I called Eddie, and explained to him my situation, and explained that I wasnt entirely sure how or where the drain ended. We talked over the phone about potential options (Very knowledgeable) and he offered to come out to see if we couldnt figure out what the problem was. He showed up on time, and got to work. He was able to use a shop-vac to remove most of the rocks and debris that had been placed in the drain by the previous owners. We found out the the drain was only a short run to the foundation drainage (obviously the other options that the other plumbers suggested would not have been needed). Eddie saved me a ton of money, and hassle from simply taking the time to fully understand what was needed before doing any work. Today I hooked up a garden hose and ran it full blast. No issues to speak of. I would easily call West Plumbing again for any tasks, and would recommend him to all of my friends and neighbors.Thanks Eddie!

  • Review 16 (2018-01-12 - Rating: 5)

    I thought that Eddie was a very responsible and knowledgeable person! He helped me replace a ruptured pipe in my basement that couldve caused some serious damage. He did it within a timely manner and had a fairly reasonable price. I would definitely recommend West Plumbing and Rooter services to all my friends and neighbours as I do to you all!

  • Review 17 (2017-08-06 - Rating: 5)

    Eddie is the man! I decided to seek professional help after spending hours troubleshooting my kitchen sink clog. I called on a Sunday morning, explained my issue and he gave me an estimate for an hour of work later that evening. Eddie let me know when he was on his way and arrived right on time. He was very professional and cured my drain issue like a pro!

  • Review 18 (2023-02-24 - Rating: 5)

    Eddie was here one day after I called and was able to install a new garbage disposal that same day. Im always very pleased with his level of service and professionalism. I highly recommend West Plumbing!

  • Review 19 (2017-10-18 - Rating: 5)

    Eddie is very knowledgeable, and will often beat out his competitors with pricing and options. He does what makes sense for the customer, and your plumbing needs. Gets the job done, well!

  • Review 20 (2021-01-14 - Rating: 5)

    Total professional! He replaced my friends water heater 10 years ago and not one issue. So of course, this is who we call. He is a guy who is local and has a positive history on the east side of Columbus. Eddie is the man!

  • Review 21 (2019-05-06 - Rating: 5)

    Our experience was wonderful. We had a clog in our drain line which then caused a crack down the line. He explained the issue and mentioned what needed done to get our kitchen usable (about an hour). Then he went on to explain the two separate concerns that I could do myself. He was willing to quote me if I wanted him to do the work, but there was no pressure there if I wanted to then do it myself.All in all there were three separate areas of concern and we had him address two of them. He completed the work in under two hours and went on his way. Great guy to work with and very satisfied customer.Thanks again!

  • Review 22 (2017-05-12 - Rating: 5)

    Great Experience! Had an issue with a drain in the basement backing up and called him out to help diagnose the problem. He took the time to listen to our issue---and he actually listened! I did not feel rushed and I was made to feel respected and valued. He explained what he thought might be our problem and was upfront about what may or may not happen. He videoed and snaked our drains and was able to show us before and after videos of how well the snaking cleared the pipes. Plus, we were sent a copy of the video to have for our records. All costs were explained before beginning and we were informed of any additional charges before additional work was done. He was friendly and courteous, cleaned up after himself, and was reasonably priced. I would highly recommend!

  • Review 23 (2017-08-21 - Rating: 5)

    I called Eddie this weekend and he was able to get to my house, after his appointments on Sunday. He stayed in connect with me through the day to confirm the appointment and when he was on his way. I got a quote from him and he fiinished the job that day.I was so happy with his quaility service, his coming back next week for another job.

  • Review 24 (2017-02-06 - Rating: 5)

    Professional, honest and quick service. He installed my water heater and fixed a ruptured line in my wall. Made me felt at ease and explained the process step by step. Highly recommend West Plumbing and Rooter Services. Thank you!

  • Review 25 (2023-02-23 - Rating: 5)

    I had a leak coming from my shower, Eddie was able to inspect it, provide an estimate and complete the work within 2 weeks. He was also kind and professional.

  • Review 26 (2024-10-25 - Rating: 5)

    I emailed at 11:30pm with a bathroom valve leak and already had a reply by the time I woke up at 6am the next morning with anoffer for same day or next day service. Awesome customer service!!

  • Review 27 (2021-04-08 - Rating: 5)

    Eddie is very knowledgeable, professional and friendly. Took him no time at all to diagnose both problems we had. Will definitely be requesting his services in the future for other repairs.

  • Review 28 (2019-12-19 - Rating: 5)

    Eddie is the best! We had an emergency and Eddie was accommodating and fit us in on the same day! His expertise and attention to detail are awesome!! 5 stars aren’t enough!

  • Review 29 (2019-11-24 - Rating: 5)

    Very pleased! He came out and showed us what the problem really was, didnt want to charge anything for the service call. I did give him some money for his time. If ever I have another plumbing issue, I will call him!!!!

  • Review 30 (2016-12-29 - Rating: 5)

    Got my garbage disposal replaced after it went out and done quickly. After it was done I asked about a small but random leak I noticed in my basement which turned out to be my kitchen sink. Was able to get this repaired at the same time as my disposal at a fair price.

  • Review 31 (2021-11-09 - Rating: 5)

    Eddie is THE BEST! I’ll definitely be calling him for any and all future plumbing needs! Thanks so much!

  • Review 32 (2016-12-27 - Rating: 5)

    Installed my water heater at a fraction of the cost from other major companies. Did a great job and left everything nice and tidy. Would definitely recommend to anyone.

  • Review 33 (2021-12-28 - Rating: 5)

    I called with a plumbing question and even though I was outside of his service area he was very helpful and giving out his time and knowledge. I recommend West Plumbing to anyone in the Columbus area!

  • Review 34 (2017-10-18 - Rating: 5)

    Came out on short notice gave me several options on how to resolve my problem and fixed my drain issue at fair price I highly recommend West Plumbing for all my future problems!

  • Review 35 (2017-04-18 - Rating: 5)

    Does great work at a good price very professional and courteous and knowledgeable for all your plumbing needs!

  • Review 36 (2017-01-03 - Rating: 5)

    Great job cleaning my drains. Very professional and courteous. Reasonably priced!

  • Review 37 (2021-04-10 - Rating: 5)

    Excellent, courteous and very professional.Knowledgeable and fair price for the job.Highly recommend.

  • Review 38 (2022-02-10 - Rating: 5)

    Great work, knowledgeable, good value...I will absolutely use him again

  • Review 39 (2019-12-19 - Rating: 5)

    He did a great job ! I would highly recommend this business. 5 stars !!

  • Review 40 (2021-01-13 - Rating: 5)

    Very professional. Would highly recommend for all your plumbing needs.

  • Review 41 (2019-04-24 - Rating: 5)

    Detail oriented. Easy to work with and schedule. Straightforward professional who is extremely realistic.

  • Review 42 (2020-07-13 - Rating: 5)

    I would recommend West Plumbing to anyone and I will for sure be only calling him with any other issues we might have in the future. Eddie was so nice and he explained everything that he was doing and what was happening. I was so grateful that he could come out to our home so quickly and that his prices were very reasonable! Very happy!!!

  • Review 43 (2020-08-11 - Rating: 5)

    On-time, fair pricing, excellent work. Eddie came out and was very nice & professional. Gave me an estimate-explained all of my options in great detail (much appreciated) and was upfront. I am very satisifed with the work. What more could you ask for? Highly recommend. Should I have future plumbing needs they will be the company I will call.

  • Review 44 (2021-12-09 - Rating: 5)

    I had Eddie out to repair a leaky waterline. He responded fast, came out diagnosed the problem and He was able to fix the leaks with no issues. He provided a great reliable service. I recommend Eddie and will be using his servies again for future any plumbing issues I may have.

  • Review 45 (2021-04-10 - Rating: 5)

    I scheduled a back flow test and they arrived on time and where very professional. He showed me the results of the test on his meter as he was conducting it and explained what he was doing as he did it. Mine failed and he explained why and had me watch as he fixed it so he could show me the cause of the failure. Pricing was fair and I was very happy with the service. I will be having him do our back flow testing every year, and any future plumbing needs we have as well.

  • Review 46 (2020-01-07 - Rating: 5)

    If I could give Eddie 6 stars, I would. He was quick to return my phone call and showed up that night to complete the work. He explained what he was doing each step of the way and did quality work. Eddie is the man!

  • Review 47 (2018-01-08 - Rating: 5)

    Eddie was a godsend for us. When our plumbing backed up over the New Years holiday, Eddie came out and helped us out even though it was a holiday. The issues he uncovered, and the hard work that he put in to fix them were done in a timely and professional manner. His prices were reasonable and my husband and I would highly recommend West Plumbing to anyone with plumbing issues.

  • Review 48 (2021-11-15 - Rating: 5)

    Great service, quick, good communication, fair pricing.

  • Review 49 (2018-10-28 - Rating: 5)

    Eddie did a great job in repairing my kitchen plumbing. He explains everything and provides a fair price. He is professional and on time. Great plumbing expierence! Can not do wrong when you call Eddie.

  • Review 50 (2017-02-07 - Rating: 5)

    ***REPEAT CUSTOMER*** Always on time, professional, knowledgeable and reasonably priced! We have used West Plumbing for several projects and repairs - always a great experience! Highly recommended!

  • Review 51 (2017-03-22 - Rating: 5)

    Professional and polite. Seemed very knowledgeable. Would definitely recommend to friends and family.

  • Review 52 (2019-12-20 - Rating: 5)

    Very polite, professional, and thorough. Fully recommended.

  • Review 53 (2019-05-22 - Rating: 5)

    Eddie is very professional, communicates well and always does a great job!

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