Sanborns Air Conditioning & Heating

Located in Redlands, California

Address: 415 E High Ave, Redlands, CA 92374, United States

Phone: +1 909-368-0700

Rating: 4.8

Services

On-site services
Repair services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-23 - Rating: 5)
Jonathan’s team did an outstanding job of explaining everything to me. They were extremely professional and prepared. My house is cool and VERY comfortable. We have been working with Sanborn’s for years and will continue to do so😇

Review 2 (2024-08-02 - Rating: 5)
José came to our house and did an amazing maintenance. But above all he was professional, knowledgeable, and trustworthy.

Review 3 (2024-08-04 - Rating: 5)
Mark went out of his way to come out and save us since our ac had broken down on a very very hot weekend. He was very professional and understanding of our situation. He completed the job in less than an hour! We really appreciate Mark and would highly recommend him and his company! Thanks Mark, we have our cool air back!!!

Review 4 (2024-10-16 - Rating: 5)
We had Angel, a technician, inspect and provide an assessment of our current AC issues. He was detailed in his explanation, provided us with available options to resolve issues and pictures that clearly showed problems. He was friendly, polite, professional and also very respectful of our home, as he cleaned the area he inspected and put on shoe covers. Wed recommend him and Sanborn.

Review 5 (2024-12-18 - Rating: 5)
I have had several AC technicians out here and Im going to tell you Jonathan was the most professional well-spoken and honest guy Ive met.He has Common Sense,Witt and he knows how to connect the dots, three qualities that are hard to come by nowadays.

Review 6 (2024-06-26 - Rating: 5)
Jonathan was early, professional, courteous, and informative. He gave me a detailed analysis of more than two home repair concerns I had (AC and appliance and plumbing). Patient and understand thorough. We were only in the estimating phase at this point but wow what a great resource. Ill update later when service is engaged. Thanks Jonathan!

Review 7 (2024-10-11 - Rating: 5)
Isaias was professional, friendly and courteous. He respected our home by arriving prepared with shoe covers and using them without me requesting. I very much appreciate that attention to customer service. Isaias completed our Fall maintenance efficiently, and explained all follow-up information clearly. He satisfactorily answered all questions.Thank you to Sanborn’s and Isaias for their commitment to the quality service we’ve come to expect.

Review 8 (2024-07-13 - Rating: 5)
Excellent job, technician Mark did an excellent job in getting our AC up and running. Also went beyond over and beyond in making sure our other AC units were working up to par. Very polite and very professional. Thank you from The Door Christian Church!

Review 9 (2024-02-25 - Rating: 5)
I called a number of places due to a heater issue over the weekend and only Sanborn’s picked up. They paged a tech who returned my call within 15 mins and they came to my place in a couple hours or would’ve been less on a Sunday. Nate was thorough and showed me the problem and explained solutions. Grateful for the service on last minute call!

Review 10 (2024-10-17 - Rating: 5)
Mark and Tyler really did an outstanding job. It was a complicated but they did it and had 110% at that. Would absolutely recommend these two gentlemen for any and all repairs with the highest amount of praise. If I could do 20 Stars I would.Edit: Oct 2024Angel was amazing! He continued the excellent service that this company has shown in the past. 10 put of 5 starts!

Review 11 (2024-10-03 - Rating: 5)
Jose Avina is an excellent technician. Ive had him do work on both my a/c and heating units and both times Ive been impressed by his knowledge and professionalism. I would highly recommend Jose and Sanborn for your heating and air conditioning needs.

Review 12 (2024-07-12 - Rating: 5)
We had Mark come to our house today to evaluate our air conditioner. He was very thorough, even taking time to clean out the unit that had gotten dirty. He had some great ideas for ways we can improve our cooling systems. Super patient, Mark took the time to make sure we understood everything. We will definitely call again when we need help!

Review 13 (2024-08-07 - Rating: 5)
Jose Avina serviced the air conditioner today did a few recommendations. He was very, very professional and very friendly. I would highly recommend him. I know for sure he’ll be doing the service for me from now on.Thank you Jose :)

Review 14 (2024-07-02 - Rating: 5)
Jose was a great communicator. He gave us updates on his ETA and arrived in a timely manner. He was friendly and professional throughout his service. Jose was very respectful to our home and family. He also clearly explained the problem about a sensor being out of place. Additionally, he was able to fix the problem and was able to provide reinforcements to make sure the problem would not happen again. Would highly recommend Jose to help with our heat pump for future services and repairs.

Review 15 (2024-10-06 - Rating: 5)
Jose with Sanborn’s air conditioning services made it to my house immediately after making a call to their office. He knew the system I had and took care of the issue of not cooling. Thank you Jose and Team!

Review 16 (2024-06-20 - Rating: 5)
Recently purchased a home in Redlands, we wanted to have our AC system checked on before the hot summer days went into full force; so we scheduled with Sanborns AC. Carla , the general manager, is a great pleasure to work with in scheduling our service. She made sure to communicate with me on any updates or changes leading up my appointment. Our service technician Isaias G. was very informative. He broke down the steps he was going to take in the inspection very thoroughly. Was polite and courteous through out the inspection, letting me know exactly what was happening and what his findings were. When the time came to review his recommendations, He took the time to explain every finding and showed me pictures, so I could better understand.With in the same day of my service appointment, I was able to speak to John and get a second opinion on Isaias recommendations. At no point did I feel rushed to commit to any work, if anything I felt at ease with the findings and felt comfort in knowing the staff would be available to answer any further questions i may have. Sanborns AC will definitely have our business and trust for future services.

Review 17 (2024-11-18 - Rating: 5)
Angel was our service technician. He was great. He was thorough, professional, friendly, and respectful. We are first time customers. 👏🏾

Review 18 (2024-10-01 - Rating: 5)
I called this morning, and they came over this afternoon. Isias and Jonathan knew exactly what was wrong. They fixed the problem and they were very knowledgeable and professional. I would call again if there are any more issues.

Review 19 (2024-05-02 - Rating: 5)
We have the yearly service with Sanborns and theyve always taken good care of our AC/Heater. They are very efficient with what is needed to be done to keep everything running smooth.Its always nice to see familiar faces and Mark has now been to our home a couple of times. He is always polite, respectful and has a good personality.Thank you for all the years of service.

Review 20 (2024-04-27 - Rating: 5)
Our furnace was acting up lately and was simply blowing cold air for no apparent reason. We reached out to the Sanborn’s team to see if they could send someone out for diagnostics.Mark showed up the same afternoon and funny enough, the furnace started working as expected in the presence of a technician. Since there was nothing to do on his end, he had to leave and told us give them a call if the problem happened again.The next morning same thing… no heating, just blowing cold air. After letting them know, Mark was at our door again within few hours and found out that it was the bad gas valve shutting off the flow. He didn’t have the replacement parts readily available in his van, so he had to make a stop at the warehouse. Even with the extra trip, he still managed to carry out the repair work within the same day. We really appreciate their help for getting the system up and running again!

Review 21 (2024-03-13 - Rating: 5)
If you’re looking for a reliable, professional, friendly heating and air company, look no further than Sanborn’s.We just had a full central heating and a/c unit installed and are very happy with the equipment and process. The installers and tech are professional, polite and responsive to every question asked. They even slip on shoe covers as they enter and exit the home. Who else does that?The new units are replacing a 20 year-old system that was showing signs of aging and possible safety issues. So nice having a clean, energy-efficient system. The final price was very competitive.A special shout-out to the tech, Pete, and to the installers Tyler and Robert. Also to Carla and Brandy who manage the office. It’s nice to have a friendly human answer the phone, and not just be dumped into a recording.All-in-all, a two thumbs-up recommendation!

Review 22 (2024-04-22 - Rating: 5)
Great service!!! Isiah came to do summer checkup and noticed a big problem. He got a repair group out the next day. Was repaired in 24 hours. He was explained what needed to be done and the repair group went above and beyond what was expected. They were all courteous and clean. No cleanup on my part. Would recommend them to all

Review 23 (2024-04-26 - Rating: 5)
I would recommend Sanborns air conditioning to my family and friends any day. Jonathan gave me an estimate to replace my 40 year old ducting and was 35% less than the other two local companies, for the exact same work. I called the other companies and they said they quote high in case they find something else that needs replacing. the other companies also said they would be willing to work with me on the price, no thanks. Sanborns crew was professional and was finished in one day. My air conditioning is working great now and I could not be happier. Thank you Sanborns, thank you Johnathan.

Review 24 (2024-05-24 - Rating: 5)
I am very pleased with the service I received on from everyone at Sanborns! Thank you all so much..Jonathan was extremely helpful very courteous & knowledgeable in my HVAC problems. All services were performed in a timely and efficient manner! Thanks again to all the techs that came out..the gals in the office and Jonathan..I am very appreciative!

Review 25 (2024-03-26 - Rating: 5)
A/c & Heating both stopped working, called Sanborn’s who sent out technician Mark. Mark was very professional and answered our questions with great detail and explained step by step what he was doing. Very knowledgeable for a young man and great communication skills. Sanborn’s please invest in employees like this that care about the work they perform and represent your company with respect and professionalism.

Review 26 (2024-04-10 - Rating: 5)
Sanborn’s service technicians are prompt and knowledgeable. The office staff keep me well informed as to who will be my technician (Isaias) and when to expect him. I accepted his well reasoned recommendation to preventively replace the condenser fan motor. I am very pleased with the service from Isaias.

Review 27 (2024-09-27 - Rating: 5)
Technicians Peter and Jose were very professional and did an excellent job of explaining things!

Review 28 (2023-08-24 - Rating: 5)
Our AC unit started rattling and became unreliable. We called Sanborn’s and was able to set an appointment quickly. Matt was our tech. He arrived early, which was terrific for this stuffy house. He was able to diagnose the issue almost immediately, and got right to work. The AC unit was repaired and working in about 45 minutes. Matt was outstanding. He showed me the issue, showed me what he did to repair it, and put us on a maintenance plan that will ensure this air conditioner runs smoothly. Thank you, Matt! You’ve made us Sanborn’s customers for life!

Review 29 (2024-07-31 - Rating: 5)
Jose was extremely professional and knowledgeable about what needed to be fixed and or replaced. Highly recommend Sanborn AC & Heating.

Review 30 (2024-04-30 - Rating: 5)
Mark was great. He was kind, thorough and helpful. He was wonderful removing the dead rat from inside the heater. He’s very respectful of the property and the dogs loved him

Review 31 (2024-02-10 - Rating: 5)
We had been having trouble with our heater for a couple of weeks. It was a new system and apparently had some adjustments that were needed. Mark came over and had worked on it getting it working again. While we were talking it shut off again and mark took his time going through his checks again. He adjusted the gas in addition to what he had done already. Our house was warm again before he walked out. Thanks Mark!

Review 32 (2024-02-21 - Rating: 5)
Mark was our first contact. He was respectful, honest and gets the job done. We are very pleased with the manner at which they entered our home with respect and quality product.

Review 33 (2024-10-15 - Rating: 5)
Jose was friendly and efficient. Gave detailed information about possible services.

Review 34 (2024-04-30 - Rating: 5)
Mark was great & did not want us to go another night without heat. He worked very hard to get the heating system operational. Very pleasant and helpful.

Review 35 (2024-10-04 - Rating: 5)
Jose Was very Professional informative friendly found problem with Air flow in 2 bedrooms! Please have him come everytime!!!

Review 36 (2024-10-18 - Rating: 5)
Friendly staff, took the time to explain costs with me and educate me on my filters.

Review 37 (2024-05-06 - Rating: 5)
Mark from Sandbourn did an excellent job with our general maintenance on th AC unit. Grate attention to detail. We are ready for summer.

Review 38 (2024-01-12 - Rating: 5)
Diagnosed the problem within minutes and showed us exactly what it was. Everything was explained thoroughly and there was no pressure from technician. We would definitely recommend Sanborn’s Air Conditioning & Heating to other people.

Review 39 (2023-02-15 - Rating: 5)
I use the Sanborns for all of our heating & AC. They have very reasonable prices. Theyre customer services is amazing! I love using their seasonal service to help maintain our unit. They do everything they can to help save us money which is uncommon. If you are looking for honest and reliable than you cannot go wrong. Will definitely continue to use them.

Review 40 (2024-03-16 - Rating: 5)
Technician Mark was very nice and knowledgeable he made sure my heater was working before he left and made me very comfortable. Thank you Sanborn’s for sending him my way.

Review 41 (2023-09-20 - Rating: 5)
Pete was awesome. Educated me a lot on the system I have on the home I just moved into. Was even kind enough to help me move some heavy boxes. Great guy. Very professional service.

Review 42 (2020-06-02 - Rating: 4)
Jarrod was our service guy, he was great! He explained everything clearly and made recommendations. I was happy with his work. There does always seem to be a sales pitch at the end of the service call, which I don’t need, otherwise all is good! But Sanborn’s probably requires the up-sellUpdate on 6/2/2020: We had a new issue with our AC. Jarrod had it fixed in 20 minutes. I really appreciate that he came same day and worked on our unit until about 6:15 PM.

Review 43 (2024-01-23 - Rating: 5)
I have been a Sanborns customer for many years. The office staff is always pleasant and polite, and quick to respond to calls and questions. The technicians are very knowledgeable and professional.Recently I purchased a new HVAC package unit and a hot water heater from Sanborns. They were able to conveniently schedule both installations for the same day. Nate did a great job replacing my very old water heater and connectors. Bodhi and Xavier did an equally great job setting up and installing my new 3 ton package unit.Jonathan was extremely helpful throughout the entire process. He answered all of my questions about the old and new equipment, and kept me advised and updated regarding the installations. There were some issues with the older water fixtures in my home, and Jonathan was able to troubleshoot and get the water to circulate properly. He even made some faucet adjustments so that the water flowed better than before! Jonathan and the technicians remained on site until they were sure that all the installed equipment was up and running properly.I highly recommend Sanborns as they continue to provide consistently great service. You can depend on their technicians and staff to install and maintain your equipment, diagnose any problems that may arise, and make the necessary repairs. Thanks Sanborns!

Review 44 (2024-06-24 - Rating: 5)
Armando did an excellent job of servicing our furnace. He was professional and courteous. I like how he took the time to show me pictures of the work he did when he was in the attic. He also provided a clear explanation of what was done and why it is important.

Review 45 (2024-05-10 - Rating: 5)
We called Sanborns to service our AC & furnace. Jarrod came on time, was very respectful of us by wearing the required facemask, completely serviced our AC & furnace, very clearly explained how our system worked & took time to explain how our warranty works so we can maintain a good working unit. Jarrod was very professional & is a good representative of the Sanborn company... it was a very positive experience.5-10-24: On a more recent call Pete & Jose serviced our furnace for an annoying loud filter sound. They were right on target with correction... very professional again. We appreciate Sanborns & will always call them for any AC or furnace service we need.

Review 46 (2021-09-10 - Rating: 5)
Very helpful and professional indeed, really liked the service from Tom. Highly recommend their service.First called them during the off-hour and the lady who answered the phone was not patient so I was very disappointed. But Sanborns reached out to me shortly after that call and explained to me that lady is not Sanborns employee but just responsible for taking calls during off hours.Sanborns has also followed up after the service and apologized again for what happened this morning. Therefore I edited my original review and give them 5 star because thats what they deserve.

Review 47 (2018-07-08 - Rating: 5)
I had an emergency last year and Sanborns quick response made me think of them this year when all I needed was a regular maintenance on my system. They were able to schedule me when I needed them and they arrived when they said they would. My tech Jerrod was excellent and personable, he explained what he would be checking. He was able to complete his work in an hour and gave me some helpful tips to extend the life of my system and what upgrades I might consider. I highly recommend Sanborn based on my two experiences. Stay local, its worth it. You want be disappointed.

Review 48 (2023-10-13 - Rating: 5)
My A/C unit quit on me. Sanborn sent Pete, who was able to explain my options and sold us a beautiful new A/C unit. It was installed the very next day by a friendly, professional team, who was very careful in and out of the house. They worked hard and fast to get our house cool again. Thank you guys! Sanborn is my permanent solution for our air needs.

Review 49 (2017-06-23 - Rating: 5)
The guys were professional and did a beautiful installation job. They showed us how to use the new thermostat and how to install the filter in the new unit. The quality of the unit is amazing, far more cool air coming through than with the old unit. Very satisfied with the product and their service. Thank you!06/23/2017This is a followup review concerning the inspection process for the new unit installed a month ago. The guys once again were professional, courteous and on time. I also liked getting the email immediately before they got here telling me they were on their way. That was pretty cool. They said we would receive the packet in the mail with the instructions for the city inspector and wished me a very nice weekend. Very nice service I must say. Will definitely recommend your company to my neighbors. Thanks again!

Review 50 (2024-06-24 - Rating: 5)
Jonathan,He was very helpful and very professional. He really went above and beyond for us.

Review 51 (2020-11-24 - Rating: 5)
Jerrod was fantastic! We contacted him on a Sunday evening and he came up the mountain to look at our furnace that wasn’t working in Lake Arrowhead. We had renters staying and he was great to work with, letting us know when he was arriving so that we could relay that to them. His communication was incredible. We also appreciated how knowledgeable he is, he taught us a lot! He was great to work with and we look forward to calling them in the spring time when we add AC to our home. Thank you so much!

Review 52 (2024-05-02 - Rating: 5)
Isaias was helpful and very informative. Answered all of my questions and explained everything. Would recommend the tune-up service.

Review 53 (2018-07-18 - Rating: 5)
Nick provided our annual maintenance today and was professional and courteous. He troubleshot some issues we have been having and was able to explain them in an understandable way. He recommended some repairs that were needed and, rather than pushing for expensive fixes, recommended we go back to the installing company to see if they would cover it under their warranty. If they don’t cover it I will definitely call Sanborn’s to do the repairs. Thank you for the positive experience!

Review 54 (2023-10-19 - Rating: 5)
Mark is an outstanding technician because he correctly diagnosis the problem, explains the work that is needed to repair it, the time it will take to repair it, what the total cost will be to resolve it, and hes always been able to make the repairs while hes there. What more would anyone want? He also has a charming accent, so if theres a word you missed, hell pleasantly smile and say it again for your ah, I understand, moment. This tech is cool, even tempered, and has a good heart. You can only go right with Sanborns and this repairman.

Review 55 (2023-09-24 - Rating: 5)
After our two years old ac unit failed due to refrigerant leak, we reached out to Sanborn’s Air Conditioning and Heating for a second opinion. They came out the very same day to check out the system for diagnosis. We were very impressed with their quick response and timely arrival. It took less than an hour for the technician to figure out where the leak was and it was the compressor coil out of all places.They scheduled an appointment to replace the parts under warranty right away. They even called us to reschedule the appointment to an earlier date later on, however we couldn’t respond it on time as we were out of cell service coverage during that week. Regardless, they came over at the promised time and did a fantastic job carrying out the repairs.In addition to the technical staff, we really appreciate the front desk for letting us know when the crew was arriving and what to expect upon arrival/departure. The small details in between certainly made a big difference in our overall experience.Thank you so much for making the process as transparent as possible with minimal interruption to our daily routine!! That is the very definition of great service.

Review 56 (2019-03-01 - Rating: 5)
Great customer service. From Keith being the guy that came in, explained everything, gave estimates on the new system. Was patient and dint force us into anything and allowed us to take our time on deciding. Then to actually getting the system installed with Pete and a fe others. Everyone had great customer service and was always on time. Glad to have gotten my new system installed through them. Highly recommend them. Price was also great and reasonable.

Review 57 (2018-08-15 - Rating: 5)
From the receptionist that scheduled my appointment to the technician who did the service, I have nothing but good to say about Sanborn’s. Receptionist was very courteous and scheduled my appt for the next day. The tech was ahead of schedule and was able to arrive sooner than the given window. He was professional and very knowledgeable. He informed me on how to care for and maintain my ac unit to keep it running well. I will definitely call them in the future and recommend them highly. AND the price was right! Thank you Sanborn’s.

Review 58 (2021-10-06 - Rating: 5)
Friendly, professional and knowledgeable. Karla is very friendly when calling for reminders and scheduling. Additionally, Tom is a good dude and he knows his stuff. He came by for heating maintenance and was thorough with his communication, polite while I was working and respectful moving between outdoor and indoor service making sure to wear the shoe covers each time he came inside. Thank you.

Review 59 (2024-05-14 - Rating: 5)
I am very pleased with the entire proces, with scheduling, to installation and technical support. I want to give a shout out to Jonathan, Tristan and Dilian.

Review 60 (2020-01-13 - Rating: 5)
Always happy with the service from Sanborns, and all their employees. Jerrod was very prompt, friendly, and extremely patient teaching me how to download the app to use my system from any device. Always recommend Sanborns to everyone in the Inland Empire, 5 stars!

Review 61 (2020-08-14 - Rating: 5)
Sanborns did a fantastic job of getting the Ac repaired in our home care center. They were out within an hour even tho we called at 7 pm, got us running and had the parts needed in a day to finish the repair. They provided great maintenance advise and everyone on their team provided extraordinary customer service!

Review 62 (2024-03-11 - Rating: 5)
Matt did a great job. He explained everything clearly and his recommendations were very good!

Review 63 (2020-08-09 - Rating: 5)
Our air-conditioning unit went out during early August, and within two hours they were present and within an hour it was repaired. They are our regular maintenance company and have done a fine job over the years. But it was especially great to have such quick response on the weekend when it was in the 90s! Professional, knowledgeable, efficient, and pleasant to work with. We couldn’t ask for more!

Review 64 (2024-08-07 - Rating: 5)
Explained everything to me and answered all my questions. Excellent service.

Review 65 (2020-08-26 - Rating: 5)
There was alot of water leaking from the celing of the bathroom air vent.The air conditioner unit sits right on top in the attic.I tried getting my home warranty to take care of it, with no results.So I called Sanborns Air Conditioning. Thankfully they gave me a next day appointment.Jarred was able to arrive earlier than expected. He explained how the drain lines work and checked the ac unit.He cleared the drain lines and worked cleanly and carefully not to make aMess in the house. Very proffesional. Very happy overall.

Review 66 (2020-02-18 - Rating: 5)
This was my first experience with Sanborns. Jerrod arrived within the expected time frame. He was very pleasant and personable, and he explained maintenance needs and payment options thoroughly and clearly. I was very pleased with the service and would recommend Sanborns to others.

Review 67 (2020-06-27 - Rating: 5)
We were very satisfied with the service from Sanborns. We had our AC serviced. Jerrod Mitchell was very thorough and professional. We feel comfortable now that our AC is in excellent working order. We will contact Jerrod for our future heating service and will recommend Sanborns to our family friends. Thank you.

Review 68 (2020-01-14 - Rating: 5)
I recently bought a new AC/Furnace Aug 2019 from Sanborns and it is working wonderfully. Its been a real positive experience. All the technicians have been wonderful. They are on time, they explain everything to me and how the process works. the office called me to set up an appt for the first free maintenance. Nick arrived today exactly on time. He checked the furnace in the attic and replaced the filter. He also checked to make sure everything is functioning the way it should. Thank you Nick!. So I have been very pleased with my new AC/Furnace. I hope it lasts another 20yrs like my first one.

Review 69 (2020-07-31 - Rating: 5)
It is always a wonderful experience dealing with Sanborns in general, and Jerrod in particular. Extremely thorough, thoughtful, skilled and knowledgeable and completely honest. I would whole-heartedly recommend this company and this technician to anyone for any size job.! Wouldnt surprise me at all if I looked up, integrity and found a picture of Jerrod in his Sanborns shirt in the definition!

Review 70 (2022-11-22 - Rating: 5)
Im very pleased with Sanborn installation of my AC/Heating System. They were there from the start to the end of the job. They took care of all the paperwork required and helped me with the rebate from the city.Thank you very muchDon F.

Review 71 (2018-07-08 - Rating: 5)
I called Sanborn’s yesterday for service. The lady I spoke with explain my two options. Make an appoint for Monday or i could use the emergency service and pay a fee. I used the emergency service and I got a call from a technician. He came this morning on Sunday at 9:00 am and provided excellent service and he kept in communication with a text and a call. Thanks for the excellent service. I found them by just goggling and reading the great reviews I found. I most definently got the service everyone else spoke about.

Review 72 (2018-12-20 - Rating: 5)
I am extremely happy with the service provided from Sanborns. The last two times I have had Nick and he is very efficient. I appreciate the friendly service I always get from Sanborns plus a forewarning of a possible future problem so I wont be shocked when it occurs. I have a sign in my yard so others may see it and perhaps use your service.

Review 73 (2024-06-28 - Rating: 5)
Sanborn’s was able to squeeze us in during their busy season when our AC started to act up. They showed on time, were able to identify the issue quickly and are fairly priced. Mark was very knowledgeable, kind and professional! He talked me through the issue and gave me his recommendations without pushing unnecessary repairs like I’ve experienced in the past with other AC repair services. I signed up for their membership and looking forward to their future visits. Thank you Sanborn’s for making this a painless experience and giving our family some relief from the heat!

Review 74 (2019-03-09 - Rating: 5)
We called Sanborn at the recommendation of a friend. They made us a very prompt appointment and showed up on time. We were very pleased with the service and will use them again. They were very honest about what was required of our system and the probability of the service curing the problem. When the current issues exceeded our budget, Sanborn was able to work with us to get the system running within budget and gave us a game plan for a fix once our budget was more prepared. We were very pleased and look forward to recommending them to our friends and neighbors.

Review 75 (2019-06-11 - Rating: 5)
Excellent Customer Service: Jeremy Millan, Abel, Chad and Office staffJeremy arrived at my home on 6/10/19 yesterday, Monday morning, as scheduled at 9:00 A.M. Air Conditioning system not cooling; leaking coolant. He explained the issues causing the problem and showed me the readings. He presented the options that are available to fix the problem, without any pressure to select any particular option. I chose the option best for my situation, that would solve the problem and be most cost effective. I was approved for financing right there in my home, while Jeremy was still there. He called and arranged for installment of the new equipment. Tuesday morning 6/11/19 the office staff called and notified me that the technicians were on the way to install the equipment. Shortly after the call Abel and Chad arrived at my home to begin the installation. They were very professional, respectful and efficient. Not only did they install the new air conditioning equipment but they also took the time to install a new smoke detector in my hallway, which I had previously purchased. Everything was left clean and orderly. By 1:00 Tuesday afternoon, it is cool and comfortable.I will certainly continue to use Sanborns Air Conditioning & Heating for future service and equipment maintenance.Thank you all, Company Managers, Office Staff, and Technicians.Linda Gibson

Review 76 (2020-07-08 - Rating: 5)
Sanbourn’s is the best. I subscribe to the annual service to keep my system at its best. I was recently out of town and my air conditioner went out. I called and they were there the next day to assess and repair. Jarrod was unbelievable. He found the issue and corrected in no time. Thank you all so much for great service. I will keep using Sanbourn’s for all my heating and air conditioning needs! You should too.

Review 77 (2020-07-29 - Rating: 5)
We just had a tune up done on both of our homes air conditioners. First time using Sanborns and a great experience. Jarrod was thorough and professional and gave helpful tips to keep the units running at their best. I would highly recommend Sanborns.

Review 78 (2018-08-02 - Rating: 5)
A/C broke on the hottest day of the year, a good 119 degrees. I called numerous emergency a/c repair numbers and the few that even answered told me it would be two weeks before someone could even come out. I call Sanborns and not only got someone to come out first thing the next morning, a week after that my new a/c was installed. Great customer service! Employees were all very helpful, considerate and understanding. Highly recommended, I really cannot express how great dealing with this company was!

Review 79 (2024-06-22 - Rating: 5)
Mark was very thorough and patient. You are to have a excellent employee.

Review 80 (2015-08-23 - Rating: 5)
These guys did on awesome job on my install. I had a bad situation with another company and wanted to find someone reliable and trustworthy to install am entirely new system, including brand new unit, air handler, ducts, and thermostat. The system layout guy was professional and explained/justified the reason behind why certain equipment was used. He also noted what items could be change and what equipment was essential, and I really appreciated that.In terms of install, the guys were super professional and very respectful of my wife and newborn baby, taking extra care to avoid disturbing them during the installation. For my system, they had the job done in a day. Over a month later the system works flawless and the install was pretty tidy. In the Inland Empire area, I wouldnt trust another AC company.

Review 81 (2018-07-18 - Rating: 5)
Pete had never been to my house before. He was on time, knew what he was doing. Kept me informed on what he was doing and at the end, he got my A/C working. And he told me that I needed a new system and made arrangements for the new one to be installed next Thursday. He as in all of the people that have come to my house from your company will always be welcome here. My system has worked fine all of these years but both Ken and the other man that started coming here have told me that my system is nearing the end of its life time. So, I wasnt surprised when Pete told me that it was time for a new system. I am pleased with the service that I get from your company and will continue to do business with you. Herb Spencer

Review 82 (2023-01-05 - Rating: 5)
The gentleman from Sanborns was very professional, and knew exactly what needed to be done to fix my electrical outlet, I highly recommend this company. He arrived promptly, and he fixed my problem fairly quickly, thank you so much for your help, I appreciate it!

Review 83 (2018-07-16 - Rating: 5)
Incredible service! My AC went out during the hottest summer on a Saturday afternoon... Their emergency service took my call the following morning and took care of my system at noon. My system was serviced by Kyle who was taking a ton of calls but had a great attitude and explained every step for me. I am pleased with the service but displeased with the prices I had to pay because I failed to check my system before the Summer. My AC is back to full function and even colder after the freeon additive! I definitely recommend if youre in need of fast service.

Review 84 (2020-05-20 - Rating: 5)
Jarred was very professional and explained things perfectly. Ive used Sanborns on several occasions so I always expect excellent service. Jarred exercised the precautions one would expect during the COVID-19 time. Ill definitely be renewing my service agreement.

Review 85 (2022-10-17 - Rating: 5)
I discovered the wonders of mini-split air conditioners five years ago and one bedroom and home office were economically comfortable as a result. With our recent (2022) heat wave I checked into adding another mini-split for the master bedroom. I had very specific installation and electrical requirements and Sanborn did not only a first-rate install of the main Mitsubishi unit, but worked with me on every detail to achieve my electrical and HVAC goals. I was very impressed. I recommend them without reservation.

Review 86 (2017-11-13 - Rating: 5)
Sanborns Air Conditioning & Heating is an excellent company. Ken was very professional, polite, explained what he was doing, asked if I had any questions and when I did he called the boss to make sure he was giving me the correct information. I have had my A/C & heating system for 10 years and the service has always been top notch. Every service technician always puts booties over their shoes/boots as soon as they enter my house so my floors stay clean. I highly recommend Sanborns.

Review 87 (2017-09-22 - Rating: 5)
Nate, your design consultant was/is professional, knowledgeable and thorough in his presentation. None of my various inquiries were left unsatisfied. I do hope that which ever contractor I eventually choose will satisfy my expectation for a smooth and uncomplicated installation. Complete customer satisfaction IS a universal goal.

Review 88 (2020-01-06 - Rating: 5)
Pete came out for the first check on our new A/C Heater unit installed 6 months ago. He checked the heater out thoroughly & gave us tips to keep it running perfectly. He was very professional, punctual, & friendly.

Review 89 (2018-02-06 - Rating: 5)
Outstanding service! I called Sanborn’s for a second opinion after another company did a check and quote for my home furnace and AC. The completeness and professionalism of Sanborn’s blows the other guys away. They did an extensive check and service of my entire system, and caught major items the other company did not even mention. Needless to say, the other company is out and Sanborns’s has my personal business from here on out. They have serviced my company for years and always have done a great job. Thank you Sanborn’s!

Review 90 (2019-07-25 - Rating: 5)
Jeremy came over and was very nice. He explained everything to me and showed me everything that needed repair. I felt he was 100% honest in his work. My A/C is up and running and my home is cool once again. Thank you!

Review 91 (2019-01-06 - Rating: 5)
Nick was great. Social while keeping the business end like a true professional. He did a through inspection of my entire system and gave me several options of which way to go from here. He even went out of his way to help me pinpoint a weird vibration in one of my walls when the heater kicks on (nothing to do with the unit thankfully). Thanks Nick, You Rock!

Review 92 (2019-04-20 - Rating: 5)
I received an email informing me that Nick was on his way to my house for a scheduled maintenance appointment. He was friendly, informative and efficient. He donned booties for each entry into the house. He explained his actions and listened carefully to my comments.

Review 93 (2018-08-22 - Rating: 5)
We had a leak from a condensation line that Sanborns was were able to come out and fix the same day. The technician was thorough and even removed the damaged pipe piece so my husband can sleep better tonight knowing it was really fixed. Lol. I would recommend this company to anyone and plan to call them for all future AC repairs.

Review 94 (2024-05-21 - Rating: 5)
Mark was on time, friendly and knowledgeable. He did a thorough job.

Review 95 (2024-07-19 - Rating: 5)
Mark ac technician from Sanborn. Was a true professional..thankyou mark for being so thought and professional

Review 96 (2019-04-12 - Rating: 5)
Service man Nick was very friendly, knowledgeable, detail oriented and helpful with questions and suggestions.I highly recommend Sanborns A.C. &H for their reliability in services and equipment.Sylvia HarborSatisfied Customer

Review 97 (2018-12-11 - Rating: 5)
Sanborns Air Conditioning & Heating was referred to me when my air conditioning unit went out in the middle of the summer 2 years ago. When they came out, they explained everything to me and provided great financing. Since that time, they have consistently provided superb customer service whenever needed.

Review 98 (2024-04-15 - Rating: 5)
Very good service. Helpful and explained things. Pete and Isaias were professional.

Review 99 (2023-02-02 - Rating: 5)
We asked for some clarification on a proposed list of upgrades to our system. Nate came out to discuss our concerns and explained very effectively what each item included and its potential for increased service and reliability -even though we have a 17 year old system in two houses. His honesty was evident, which is what we have come to expect from the Sanborn company for our 17 year history.

Review 100 (2020-01-06 - Rating: 5)
We have been with Sanborns forever. My Dad was friends with Jeff Sanborns father. After that Jeffs father took over. Wonderful family operation. Very trustful , great work and hard working knowledgeable employees. (Pete is our favorite)

Review 101 (2020-10-09 - Rating: 5)
Jared was great at what he was doing and explaining what to look for before anything goes south. Very professional and easy to get along with..only complaint was he was a die-hard dodger fan like my wife, me Go Cubs Go

Review 102 (2019-08-03 - Rating: 5)
The service I had last night was fantastic. Jerrod was very knowledgeable about my system and what the issue might be. He came and fixed my air conditioner in about a half hour. Thank you.

Review 103 (2019-12-13 - Rating: 5)
Jerrod serviced my heater in a very professional manner. Was very informative about air quality options to add to my system. Been with Sanborns for 8-9 years and am very happy I have been

Review 104 (2019-12-09 - Rating: 5)
Pete is very knowledgeable and takes time to explain and answer our questions. The lady on the phone is very professional .We had Pete last year and requested that he return this year.Very happy to have him back.

Review 105 (2019-01-30 - Rating: 5)
Came within the time estimated. Gave me an honest evaluation of our cramped heater setup and told me there was no great answer to poor heat distribution to our downstairs. Signed up for their monthly service plan and saved money on this house call. Now Ill get annual maintenance for A/C and heater for included, as well as preferential treatment on any service calls during the year.

Review 106 (2018-04-19 - Rating: 5)
Kyle was extremely professional and made sure that we understood what had happen and how our issue would be repaired. We are thankful that Sanborn located in Redlands, is our provider and would strongly recommend anyone to consider giving them a call!

Review 107 (2019-04-08 - Rating: 5)
On time, clean and always able to fix my Heating/Cooling issues on their first visit. I use this long-time local Redlands Company for my residential and commercial needs. Call them - you will not be disappointed.Michael S.

Review 108 (2017-07-28 - Rating: 5)
Service was great.I was given the dreaded service window, but received a call confirming my presence at home right at the start of my window, and the technician showed up in five minutes. Did a good job and the house was cooling in ten minutes!

Review 109 (2018-08-29 - Rating: 5)
Sanborns takes great care of my AC system. I have them visit every spring to perform an annual check before summer. I wouldnt consider dealing with anyone else. They are simply the best.

Review 110 (2019-07-29 - Rating: 5)
Jerrod (technician) communicated about arrival times, came when he said, was courteous, fast and respectful. Gave me tips for future use. Came out at almost 7 pm on a Sunday. Great service!!!!

Review 111 (2020-08-18 - Rating: 5)
Top notch company. Jarrod was honest, extremely helpful and informative on diy maintenance. To boot he was earlier than scheduled, always a plus in my book. (Btw, They called to make sure it was okay👍)

Review 112 (2020-01-09 - Rating: 5)
Jerrod was awesome in how he demonstrated the 19 years of experience and professionalism. He educated me on the process of the heating and cooler systems. Made recommendations without trying to sell me. Overall, it was a great experience. Sanborns Air Conditioning & Heating is fortunate to have Jerrod as an experience technician.

Review 113 (2019-02-15 - Rating: 5)
I have had great experiences with Sanborns. They respond when called and show up within the appointment time frame. Their technicians are skilled and the price is reasonable.

Review 114 (2014-05-13 - Rating: 5)
The technician that arrived to our home was so nice. He explained everything to me about the service he did on my air conditioner. He was even kind enough to take the extra time out and hang a clock for me, even though that was beyond the realm of the service he was hired for. Thanks!

Review 115 (2022-11-08 - Rating: 5)
Great and quick service. We purchased the yearly membership to maintain our air conditioning unit. Everyone we have interacted with has been friendly and knowledgeable.

Review 116 (2018-06-18 - Rating: 4)
The repairman was friendly and knowledgable, and did a good job on the repairs to my swamp cooler. Caveat: they charged a $69 service fee that wasn’t applied towards the repairs. On the other hand, the final bill came in about $20 less than the estimate.

Review 117 (2018-07-06 - Rating: 5)
A/c went out on to be the hottest day of the year ! Called another company and they had a 24 hr wait ...Called Sanborns and they sent out Pete in one hour- FAST ! Pete was very knowldgeable, polite and got right to the problem. He came up with a quick fix and also advised a new unit in the near future.Couldn’t have asked for more. Shouldn’t forget- Denise who answered phone with a cheerful greeting which is always great in times of “stress” .MLHighland CA

Review 118 (2024-01-10 - Rating: 5)
Jonathan and Nathan did a great job on our air conditioner would definitely recommend Sanborns Heating & air-conditioning

Review 119 (2020-02-06 - Rating: 5)
Always respectful and kind. Takes the time to explain everything he is doing and why and provides helpful information to keep the system running properly. Jerrod is a great service provider.

Review 120 (2019-06-16 - Rating: 5)
I have used Sanborne’s a couple times for my vacation home in the San Bernardino mountains. Both times I needed help urgently, at odd weekend hours. They were great both times, getting me back up and running both times. One time the issue was with a damaged heat exchanger in the furnace (mice built a nest in there), the other time involved restoring propane appliances after an empty tank. I felt no big spend or upsell pressure at all, and one time there were able to give me suggestions over the phone for self help to avoid a service call. Couldn’t ask for more.

Review 121 (2020-06-23 - Rating: 5)
Both Jerrod and Pete were professional, timely and thorough. They did an excellent job and explained everything they were doing. Our HVAC system is better than new!

Review 122 (2017-12-12 - Rating: 5)
My A/C was due for its spring service but decided to quit working before I called to have it serviced. It seemed to be possessed as it would come on and off without regard to the thermostat temperature. Ken checked it all out (naturally it was working fine when he came) and said everything looked ok but if it acted up again it might be the thermostat.It worked fine for two days and then started the erratic on and off again. We were gonefor the weekend and my son said it worked ok. When we came home it quit again. I bought a new thermostat and installed it. Still no go. I called Sanborns again and Pete was scheduled to come out asap. Ken was great and did his job well. This is not a criticism of him or Sanborns AC. When dealing with gremlins it is difficult.

Review 123 (2024-01-24 - Rating: 5)
Mark was our technician he was very polite and very helpful with our problem. Did a great job.good work

Review 124 (2017-07-09 - Rating: 5)
I had a clogged condensation line, I wasnt sure since I could see some water dripping outside, but apparently is should have been more of a small stream. After clearing the line, the repairman took the time to show my sons the indoor unit and explain exactly what the condensation does and how to take care of it a couple times per year; what to try if it clogs again, so they could help handle it. I am very appreciative for the advice he gave them.

Review 125 (2018-12-11 - Rating: 5)
I have been a customer for over 5 years. I always get good service when Sanborns Air Conditioning sends technicians for routine maintenance. Highly recommend Sanborns Air Conditioning to my friends and family.

Review 126 (2024-03-14 - Rating: 5)
Very happy with the service. John and Isaias were professional and were very good answering my questions.

Review 127 (2019-12-17 - Rating: 5)
Pete was very kind and explained everything that he was going to do when he arrived. I had a small twig that was hung up on the electrical wires so I asked him if he could get it down and his response was yes Ill get my ladder and go on the roof which he did. That was not part of his job but I really appreciated it.

Review 128 (2019-05-04 - Rating: 5)
Sanborn Representative, Keith, was very knowledgeable, courteous, professional and answered all my questions and concerns. Keith did very well by his company. I give them five stars easily.

Review 129 (2015-06-03 - Rating: 5)
Good reliable service. They have serviced my Amana AC system under warranty, and for semi-annual preventative maintenance. Over the years, every technician Ive had visit has been knowledgeable, and professional.

Review 130 (2024-02-28 - Rating: 5)
Very friendly and he communicated with me with all my issues and solve all my problems with my AC unit! Very professional

Review 131 (2019-11-26 - Rating: 5)
Pete was very professional and got the job done. He was very neat and communicated what he was doing. We appreciate his service.Wayne and Gaylae Stanley

Review 132 (2018-03-09 - Rating: 5)
Service rep Kyle was very professional, explained in great detail of what he was doing. He was very knowledgeable of all the Sanborns products and how they functioned.

Review 133 (2020-03-06 - Rating: 5)
Today words are so cheap, but Sanborn just proved they mean what they say. Their master tech Jerrod couldve stopped after getting my AC cold again. Instead he pulled out the meters, yanked the panels and did what a true professional does, finish. This is even when most customers wouldnt know there was more to inspect or test. Too bad you dont do cars. -yui shin former owner of a copier dealership

Review 134 (2019-08-01 - Rating: 5)
Called with a broken AC unit and in less than two hours Pete and Eric came to the rescue! Very professional and knowledgeable, they took the time to explain to us how to better care for our units and now we’ve stopped melting. Good people, Thanks guys!

Review 135 (2024-04-19 - Rating: 5)
Mark was awesome and friendly excellent customer service ac works great now.

Review 136 (2017-11-16 - Rating: 4)
All went well. Would prefer to have a receipt of payment and work performed before Tecnician leaves. He said it would be sent to me on email. Will wait for it. Thank you. Signed up for one year service..

Review 137 (2020-10-23 - Rating: 5)
Jerrod was able to come out quickly to evaluate the existing units at the house we just purchased and give us amazing details to help us decide to repair versus replace.

Review 138 (2024-05-14 - Rating: 5)
Isaias was prompt and professional- he handled our maintenance appointment with efficiency and respect- thank you!

Review 139 (2020-06-16 - Rating: 5)
As always Jerrod (and Sanborns) was excellent; Professional, courteous knowledgeable, and aware during this pandemic times we are in.I wont use anyone else.

Review 140 (2019-01-03 - Rating: 5)
Your service man Ken is so helpful and shares so much information. I feel confident in his suggestions and the information he gives me. A wonderful man that is very helpful in suggestions on how to weatherise my home.

Review 141 (2020-06-23 - Rating: 5)
Jerrod was very detailed about what I needed to do to keep my system up to date. He helped explain things in a way that I could understand and what I could expect in the future.

Review 142 (2018-11-08 - Rating: 5)
They installed the system 5 years ago and have been maintaining it annually. Top quality personal service. Highly recommend Sanborns . Call them for all your HVAC needs .

Review 143 (2017-08-29 - Rating: 5)
My wife noticed water stains on the stairwell ceiling. Something was leaking, it was the AC drain pan. We called Sandborns and Derek L. saved the day. He cleared the drain and we were able to use the AC unit. Derek is the epitome of a HVAC technician professional, knowledgable and very helpful. Thanks for the great service. Im sure Geoff Sanborn is proud to have Derek on his team.

Review 144 (2013-11-25 - Rating: 5)
I felt it necessary to express my appreciation for the exceptional work performed by the staff at Sanborns West Coast Mechanical. Our A/C and heating system was methodically serviced by a true professional.

Review 145 (2018-03-20 - Rating: 5)
Ive been having problem with my A/C heater. I have called several companies . Every thing was documented and he checked the artic which no one ever checked. He went above customer service and did not try to sell me a new A/C. Trustworthy .

Review 146 (2020-10-05 - Rating: 5)
Jarrod has been my maintenance service man for a few years now and his level of customer service is amazing. Always helpful and answer all questions.

Review 147 (2017-08-03 - Rating: 4)
Have no Problem with the service, the technician did exactly what asked.HAVE EXTREME HEART BURN WITH THE PRICING. 1. SHOW UP. 2. BLOW AIR THROUGH A SLOW DRAINING EVAPORATOR VENT LINE. 3.Handed me a, which i did pay, for $164.00. A/C technician was in and anut in 30 minutes. An hour later, a plumber from a major plumbing service, sent a plumber to furnish and replace 2 washing machine 1/4/turn valves, plus reposition a a gas dryer line. Spent the best part of a full hour on my job, and presented me a bill for $115.64. Paid both bills, but the A/C bill was paid grudgingly. I called Sanborne because the first time I called, the owner said we want to be fair, and gave me a break on parts...Im afraid Sanborne has seen the last of me and many of my neighbors

Review 148 (2018-05-09 - Rating: 5)
Im so pleased with the service we received from Sanborns. The technician Pete, who serviced our a.c. unit was friendly and extremely informative. The price and service cant be beat.

Review 149 (2020-03-16 - Rating: 5)
The technician Jarrod was very thorough, answered my questions and made appropriate recommendations to repair only the items that were broken. Sanborns A/C and Heating service was excellent!

Review 150 (2021-07-01 - Rating: 5)
Pete was great, he showed up on time was professional and I definitely recommend. He didnt try to over sell me and I appreciate that.

Review 151 (2019-12-13 - Rating: 5)
He was very respectful give me a better understanding about my heater. Broke down what I canning can’t do now what is necessary what is really not right now and explain my options and also gave me a better understanding of why and why not I should do what I need to do

Review 152 (2019-02-13 - Rating: 5)
WE felt bad for the two young men,who came to install new water heater ,heck it was in low 30s BURRRR Well they installed new heater without any complaint,Looks great now we will get use to tank less heater will be nice not running out of hot water.Thanks all you there for great jobs keeping Mom and mine Home warm and cool,was cool to see Pete showed up end of day to make sure all was good,tickle Mom.Thanks again Bob

Review 153 (2019-11-18 - Rating: 5)
Nick did his usual fine job..we have had his services before. On time and professional as well as friendly and courteous.

Review 154 (2018-05-11 - Rating: 5)
My maintenance guy Ken was very professional, incredibly helpful, and took his time to explain everything to me that I needed or wanted to know. Excellent service!

Review 155 (2017-01-05 - Rating: 5)
Derek L was very pleasant and kept me informed of all that was going on.He informed me of the reason for temperature variations in the different rooms and possible solutions. I will continue to use Sanborn in the future.

Review 156 (2024-04-17 - Rating: 5)
Isaias was great. He did a wonderful job. I would hire him to come out again. Excellent customer service. He was kind and courteous very professional. He explained everything very well. I’d give him 10 stars. The maximum possible.

Review 157 (2020-02-08 - Rating: 5)
Very thorough, cordial and easy to work with. Jerrod made sure that I knew exactly what the problem was and what was needed to get the system back on his feet again.

Review 158 (2018-10-23 - Rating: 5)
Ken was extremely knowledgeable. Answered all of my questions and was very patient, explaining in lay language for my undèrstanding. I will request him from now on!

Review 159 (2019-04-22 - Rating: 5)
They installed our system within two days after our old system failed on a day when it was 116 degrees. They are prompt, professional and their service has been excellent.

Review 160 (2017-03-23 - Rating: 5)
Excellent HVAC service call. Pete and his associate well very thorough. All services performed were explained in detail upon completion. My Trane HVAC is working perfectly. Thanks Pete.

Review 161 (2024-03-26 - Rating: 5)
Awesome. He made sure everything was done. Took pride in his work and it showed.

Review 162 (2018-07-26 - Rating: 5)
Ken was professional and on time. No hidden charges. They will not push for repairs that you don’t need, but may recommend. I’ll call them again for future maintenance or repairs.

Review 163 (2019-11-06 - Rating: 5)
Sanborns has been the go to A/C repair company that my entire family has used for years. They provide honest, professional service at a fair price.

Review 164 (2018-10-18 - Rating: 5)
Sanborn West Coast Heating and AC - we have been using their services for the last 16 years and would not think of making a change. All of the technicians are very knowledgeable and extremely professional.

Review 165 (2020-10-13 - Rating: 5)
Nick was very thorough and very professional he went the extra mile to take care of the issue . I will always use them for my AC and heating .

Review 166 (2020-07-16 - Rating: 5)
Jerrod was on time and did repair on my Mitsubishi mini- split system. I would recommend him to anyone.

Review 167 (2017-10-11 - Rating: 5)
Derek was knowledgeable and thorough as weve come to expect from Sunburns AC & Heating. We will gladly continue to use them for our AC/Heating needs.

Review 168 (2018-09-26 - Rating: 5)
The technician Jerrod was very professional and thorough. He took time to explain things to me in simplified form.

Review 169 (2020-01-17 - Rating: 5)
I found that Pete Mateo was very thorough and took his time to describe all the items that need to be repaired. He answered my questions without any hesitation.

Review 170 (2015-06-23 - Rating: 5)
THIS PAUL K SHOULD HAVE BEEN TWINS HE IS TO MUCH FOR ONE. HIS KNOWLEDGE OF AIR CONDITIONING IS INCREDIBLE. HE EXPLAINED EVERY THING TO ME HE IS EFFICIENT AND VERY POLITE. I WAS SO SATISFIED I WILL RECOMMEND SANBORNS HEATING AND AIR TO MY NEIGHBORS AND COWORKERS. PAUL K THANK YOU YOUR A KEEPER

Review 171 (2017-08-30 - Rating: 4)
Quick response to fix my a/c problems. Sanborns was there within the hour and fixed my problem promptly. They have very friendly customer service representatives and workers.

Review 172 (2018-05-11 - Rating: 5)
I got a same day appointment to fix my broken air conditioner. Pete, the technician, got the problem identified quickly and fixed the air conditioner in under 2 hours. Thank you!

Review 173 (2020-06-11 - Rating: 5)
Fredie and Jerrod were extremely friendly and professional. I appreciate their honest appraisal of the work to be done.

Review 174 (2024-03-08 - Rating: 5)
Always helpful and professional. Matt is amazing to work with.

Review 175 (2019-03-23 - Rating: 5)
I have been a customer of Sanborns heating and air for ten years now. It doesnt matter who I deal with. It could be sales, service, or the front office. They all go the extra mile. Shop locally, think golbally.

Review 176 (2020-08-28 - Rating: 5)
The technician that came out, Keith Ryan. was friendly helpful and courteous.He wore a mask, and shoe covers when he stepped in the house.Thank you.

Review 177 (2019-04-24 - Rating: 5)
We could not ask for better service. For quality of work prices were excellent. Would I recommend? Yes without hesitation.

Review 178 (2017-11-18 - Rating: 5)
Ken did an excellent job of explanation of the things he did to my system and why. I was very happy with him.

Review 179 (2017-06-03 - Rating: 5)
Pete has been very helpful and insightful throughout this time. We now feel comfortable and excited for our new A/C!!

Review 180 (2019-11-20 - Rating: 5)
Ken is knowledgeable very informative easy to understand and he is an asset to Sanborns West Coast Mechanical. Good work!

Review 181 (2019-01-22 - Rating: 5)
Have really been pleased with Sanborns Heating and Air. Have been with them for about 5 years. Always courteous office reps and technicians.

Review 182 (2020-09-23 - Rating: 5)
Jerrod did a terrific job explaining how to best use our system and suggestions on present and future maintenance.

Review 183 (2019-04-23 - Rating: 5)
Technician Pete was great to deal with. He is very knowledgeable , professional and friendly.

Review 184 (2017-09-30 - Rating: 5)
This is the second time I got Pete to fix my a.c.. He is very knowledgeable, efficient and thorough. We need more Petes in this work world.

Review 185 (2024-03-05 - Rating: 5)
Mark is a wonderful technician. He went above and beyond to make sure the valve and the pump are working fine which is part of my heating unit. I appreciate his effort. Thank you mark.

Review 186 (2024-05-10 - Rating: 5)
I took advantage of a Sanborns service special and am happy to share it was a very good decision. The technician Isaias was knowledgeable and courteous and he took the time to explain several things I didn’t understand. He was great, as was Carla in the office. Sanborns is certainly on my speed dial list now! Thank you.