Mastercraft Heating, Cooling, Plumbing, & Electrical

Photo of Mastercraft Heating, Cooling, Plumbing, & Electrical

Located in Redford, Michigan

Address: 26135 Plymouth Rd, Redford Township, MI 48239, United States

Phone: +1 800-924-2123

Rating: 4.6

Services

  • Repair services

Categories

  • Electrician
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-27 - Rating: 5)

    We had a serious plumbing issue. I contacted Steve after hours, he fit us into the schedule. Travis did an amazing job! He communicated clearly every step of the way! I highly recommend Mastercraft for ALL heating, cooling, and plumbing. We are long time customers, and the service is always superior! Thanks!!

  • Review 2 (2024-12-18 - Rating: 5)

    Today we had our furnace ducks cleaned. Our technician name was Greg. He was fast, thorough and did a really good job. We really appreciated his dedication to doing a really good job. He was very easy to work around as we had other people here today working too. Thank you!

  • Review 3 (2024-12-20 - Rating: 5)

    Had a furnace installed the team on time for the appointment. They a fast and professional job. They did a great job cleaning up after their selfs. The price is reasonable and the service is awesome.I would highly recommend this company.

  • Review 4 (2024-12-28 - Rating: 5)

    Oscar was so knowledgeable and observant in diagnosing and fixing my problem that was causing a leak. He was friendly but also efficient and considerate. So grateful that my furnace is fixed!

  • Review 5 (2024-12-16 - Rating: 5)

    Outstanding service. I needed a warranty fix for my thermostat. I called today at 8 AM they got here her by 9:30 and it’s already fixed. Very nice tech I recommend this company. Thank you for your quick response.

  • Review 6 (2024-07-30 - Rating: 4)

    Edited: Mastercraft came out on Saturday to see why the unit wasnt cooling and turned out to have a defective part. Bummer with a new install but this stuff happens. They came back first thing Monday morning and replaced the part. It has been working well since.The second tech and the two owners were very apologetic about the original service. They offered to repaint the floor if we wanted. They gave us a two year contract for twice a year check-ups on the unit at no cost as a way to do right by us. I am appreciative of the work they did to try to make up for our first poor experience. I am hopeful that everything is fine from here forward and they learn from our experience so others have a good customer service experience.Original review: This experience is a mix of good and bad. We recently had a new Furnace and AC installed. They are not the cheapest but we were hoping we were paying for a quality experience. We paid for the highest efficiency products. The communication from the company was excellent. Installation was pretty quick but didnt live up to the quality experience we expected. The techs dragged the new and old equipment across our floors and steps. They destroyed the epoxy coating on the basement floor and damaged the paint and metal on the steps. They streaked mud on our rugs. They left screws and metal pieces in the driveway. They left brick pieces where they drilled for the exhaust. The techs left several tools at the house and left paperwork around the basement. None of this is egregious but it definitely isnt strong customer service. My guess is that if we were a rich customer with a fancy house this wouldnt have happened. I worked for a construction company years ago and we would never have left a house in worse shape than when we entered.Today, only four days after install the unit wont dehumidify or cool the house. Unfortunately it is Saturday so after hours. We will see what the company response is to this outage and I will update my review after they get everything working.As of right now I would not recommend using Mastercraft but maybe they will change my mind with better customer service in response to this current outage.

  • Review 7 (2024-10-02 - Rating: 5)

    Mastercraft is the best! Had a tune up of generator by Taylor and she did a wonderful job changing the oil, performing general maintenance testing and making sure our system was working properly. She also thoroughly cleaned up the generator and made it look brand new! Thanks Taylor and thanks Mastercraft!

  • Review 8 (2024-08-26 - Rating: 5)

    Oscar was awesome, patient and great at explaining everything. Thank you!!!It has been a few days and would like to add to my review. There was a very small amount of water on the floor and I kept him updated on that water. He suggested I turn the fan on and - yep! Water dried up. And now the cement is dryHis patience and follow up really made me comfortable and happy my basement is dry!! Thank you Oscar!!!

  • Review 9 (2024-10-05 - Rating: 5)

    I have had a multi year service contract with Mastercraft for about 12 years now. Once I had an emergency on a Sunday in a January where my furnace just quit. A person came to my house (I think the owner but not sure) on a Sunday night in the middle of a sleet storm, set up my furnace so it would temporarily run, told me my options, checked with the warehouse to make sure what I chose was available, and had a crew at my house on Monday morning at 8:00. About 3 hours later, new furnace was installed. I will never forget service like that, and their techs know heating, cooling, and plumbing from A to Z.

  • Review 10 (2024-11-22 - Rating: 5)

    We hired Mastercraft 3 years ago to install the Trane furnace, a/c unit, humidifier and an i-wave air purifier, and connection to our smart thermostat. Our old systems were at the end of their useful life and we wanted to be able to install the products we wanted, when we wanted to have it done vs. in an emergent situation with limited options. Hardly any contractors were carrying Trane furnaces at the time, we chose Mastercraft for the furnace, the thorough educational experience received during the estimate appointment and for their reviews. We had a very good installation experience and certainly felt the benefits of the better systems as well as the efficiency and cost savings.It was a little late in the season for an a/c check this year when I called to schedule a clean and check of the systems. It was cost effective to sign their maintenance agreement which brings them out twice a year, plus there is a discount on any service necessary, including plumbing and electrical services.Today Eli Fry, The Furnace Guy, from Mastercraft arrived on time, in a cheerful mood and happy to meet my Trane furnace. Eli has been an HVAC Service tech for 20+ years, and clearly loves his work and the customers he works for. He was thorough in his inspections and I appreciated that he had the exact filters for my systems on his truck. I’m going to ask Mastercraft to assign Eli as our furnace guy and will look forward to him maintaining the systems we chose for many years to come.

  • Review 11 (2024-08-02 - Rating: 5)

    Oscar from Mastercraft went over and above with his services. He not only fixed the AC. He took it apart and cleaned it, Change the filter and batteries on the Thermostat. He was very efficient and friendly! I’m very happy with the service I received.

  • Review 12 (2024-10-22 - Rating: 5)

    We had a leaking toilet and we tried Mastercraft. Were so happy with their service. They came on time, our plumber was very professional and had the repair fixed in under an hour. We definitely will use them again!!

  • Review 13 (2024-10-02 - Rating: 5)

    Taylor leery serviced my Briggs Generator. She did an outstanding tune up providing an oil change, oil and air filters, spark plugs, and a battery check. I certainly would love to have her back in one year for servicing again. Thank you Mastercraft and technician Taylor.

  • Review 14 (2024-08-16 - Rating: 5)

    Mastercraft services our whole-house generator. Our tech, Taylor, knows her stuff, explained what she was doing, and provided recommendations on what to keep an eye on in between PMs. In addition, we had requested that she get to our house as early as possible, and she called a full 1.5 hours prior to the time the office had committed to and said she could be here in about 20 minutes if that would work for us, which it definitely did.I highly recommend Mastercraft for anything Generator related, as well as Taylor as a great, thorough technician.

  • Review 15 (2024-05-08 - Rating: 5)

    Dan came to our home and did a very thorough inspection of our AC which has never cooled the house completely. After 3 years and multiple people coming to look, Dan actually got to the bottom of it. Steve at MasterCraft gave us a very competitive pricing on solutions to fix the problem. Will be nice being cool this hot summer!

  • Review 16 (2024-08-12 - Rating: 5)

    Oscar Castillo just saved my zen. He fixed and cleaned my dead-AC unit, bringing it back to life. He tuned up my furnace so I have much better air pressure out of the vents, and he did it all with 1000% professionalism and a friendly energy. He is the best of the best. I mean that.

  • Review 17 (2024-07-30 - Rating: 5)

    Sean came to diagnose and fix my AC problem. He diagnosed it quick and said he’d have to come back the next day after he got the part. I got a call later on that he was able to work it out and that he’d come back and finish it up same day so we could cool off. Appreciate the service!

  • Review 18 (2024-07-09 - Rating: 5)

    I had multiple updates done to my house including electrical & HVAC. All the technicians were professional & friendly!The work was done efficiently & professionally. I’m so happy with every aspect of my dealings with Mastercraft! They are the best!!! Thanks very much to everyone at Mastercraft!!!

  • Review 19 (2024-07-15 - Rating: 5)

    Our tech was Vernon. He was fantastic. He was patient explained every. Said the job would be complete in 4 hours and it was done in less than 3. The pricing was fair. I would recommend Vernon and Mastercraft to anyone

  • Review 20 (2024-08-16 - Rating: 5)

    Taylor did a great job today for our first annual generator maintenance check. She changed the oil, oil filter, air filter, spark plugs and did a battery check. She said we are good to go for another year of worry free backup generator peace of mind! One less thing to worry about, and who doesnt need that?

  • Review 21 (2024-08-12 - Rating: 5)

    Oscar was the best. Explained what happened and how he fixed it. I had 2 other HVAC guys out and they couldn’t fix the problem. Oscar knew right away and fixed it. He is also very personable. 👍👍👍👍

  • Review 22 (2024-10-04 - Rating: 5)

    I want to express my thanks and appreciation to Taylor for her work in servicing my generator. She is knowledgeable, experienced, thorough. Plus, shes really nice person! Thanks, Taylor!

  • Review 23 (2024-07-24 - Rating: 5)

    Great service, great pricing, great communication. I would highly recommend them. I had a great experience with everyone I dealt with throughout. The installers were excellent. They left my home looking like they had never been there

  • Review 24 (2024-07-29 - Rating: 5)

    I have been using MasterCraft for my heating and cooling for many years. Their annual inspections are thorough, identifying issues and focusing on keeping repair costs to a minimum. The team members from office support to technicians make for easy handoffs, getting things done. 5 stars!

  • Review 25 (2024-07-03 - Rating: 5)

    I have now used Mastercraft twice (AC/Furnace and water heater) and I will say, they are the perfect combination of affordable, knowledgeable and provide superior customer service. As an example, today, my 20 year old water heater is on the fritz. They came out same day for a consultation and then able to replace it the same day. I understand this is likely not the typical experience and I may have just gotten lucky to catch them with an opening, but keep in mind, today is July 3rd. Most companies are shut down or at least mentally checked out before a 4 day weekend, and Mastercraft is here taking care of me. Competitors and other business owners reading this, take note. This is how you earn life long customers. Thanks Mastercraft.

  • Review 26 (2024-04-19 - Rating: 5)

    I called Mastercraft to schedule an air duct cleaning as a gift for my parents. From my initial call until the job was done, Mastercraft was fantastic! I am very happy with the results, but more importantly, my parents are thrilled! Scheduling the service was very easy. Mastercraft called me with an ETA when the technician was heading to my parents’. The technician, Greg, arrived on time, explained the service and what he’d be doing, and got right to work. Greg was kind, courteous, and my parents truly enjoyed having him work in their home today. I highly recommend Mastercraft and I will certainly be using them again. Thank you to the team at Mastercraft and a special thank you to Greg for taking great care of my parents!

  • Review 27 (2024-07-28 - Rating: 5)

    On July 24, 2024 Mastercraft Heating & Cooling installed our home furnace and Air Conditioning units. We could not be more pleased with Mastercraft and its installation crew of Santiago, Lisbay, Trey and Ethan. They showed up on time - were competent, professional, hard working, affable and thoroughly cleaned up the premises.Special recognition to Shawn Sharks, HVAC Service Manager who coordinated our proposal and installation - a true professional.We would highly recommend Mastercraft Heating and Cooling for competively priced products, responsive customer service and a professional installation.

  • Review 28 (2024-07-25 - Rating: 5)

    Have been a customer for several years..always good service. Today had a back up sump pump installed. They (Travis and assistant) were timely, efficient, and explained everything to me. Had plenty of opportunity to ask questions. Very pleased.

  • Review 29 (2024-07-12 - Rating: 5)

    I have dealt with Mastercraft several times for various needs and have always been pleased. Today the technician was punctual, polite and went over and above with his customer service. I will continue to do business with them in the future.

  • Review 30 (2024-07-02 - Rating: 5)

    Shawn was amazing! He gave us options and was very thoughrou about everything. The installers were polite, on time and did a great job! I have used this company in the past and have always be happy with the work they have done. I highly recommend them!Karyn Strucinski

  • Review 31 (2024-08-01 - Rating: 5)

    Shawn showed up in a timely manor our water heater needed a quick emergency repair that he handled professionally and curiously. It has been months since the repair with no issues! I couldn’t thank Shawn enough for his services!

  • Review 32 (2024-05-27 - Rating: 5)

    Mastercraft took care of us! Had the AC go out on us on one of the hottest days on record. Shawn came out and ran through options with me and never pressured me to get anything. From there, got a whole new AC/Furnace due to age of furnace. Then the team came out and did an AMAZING job on the install. They were super respectful of my home and went above and beyond with their work. Thank you Santiago and team, you were a great group of guys. If you are looking for a company to take care of you, go with Mastercraft Heating, Cooling, Plumbing, and Electrical! Highly, highly recommend!

  • Review 33 (2024-08-13 - Rating: 5)

    Working with Mastercraft is always positive. Good people and pricing. They show up when promised, complete the work, and ensure everything is complete. Highly recommend them!

  • Review 34 (2024-10-17 - Rating: 5)

    I am extremely happy with my new furnace and ac install the workmanship was outstanding and the Trane HVAC products were beautiful and quiet.I would recommend Mastercraft to anyone looking to update/replace their equipment .A very satisfied customer!

  • Review 35 (2024-06-18 - Rating: 5)

    Mastercraft has taken care of our furnace and A/C for 30 years (started as Kast H&C). They have always been prompt and work completed efficiently. Workers are courteous and respectful of our property. I have no complaints and will use them again in the future. We rely on the Preventative Maintenance program for spring and fall check ups.

  • Review 36 (2024-07-08 - Rating: 5)

    We have been using Mastercraft on and off for the last 6 years but in the last two years they have really become our go-to for anything we need in north our high-velocity mini duct Unico system and our steam radiant heat system. We enjoy working with their service reps and team and they have always been reliable and dependable for us when we have needed it in disaster scenarios over the years.

  • Review 37 (2024-04-22 - Rating: 5)

    I have been working with MasterCraft for almost 10 years now. They have been a great company to work with and I wouldnt consider using anybody else for heating and cooling services. The service is prompt and done to my satisfaction every time. Ive had Dan out five or six times over the last couple years and hes done a very nice job at my facility when hes been here. Everyone Ive dealt with at Mastercraft has been very polite and very helpful. Thank you for the great service Dan and MasterCraft.Daniel Collins

  • Review 38 (2024-05-09 - Rating: 5)

    Mastercraft has set a benchmark for excellent service. I have been with them for over 24 years and they are reliable, very customer oriented, and follow up on post service calls. If issues arise they resolved it ASAP ( especially during Michigan winters!!) and parts installed quickly and efficiently. A huge thank you to the management and, not to forget, the two Steve’s!!. Kudos!

  • Review 39 (2024-06-18 - Rating: 5)

    AC went out at night during heat wave. Doug E. was out the very next morning first thing. Changed the contactor and just to be safe, checked the freon levels and topped it off. Fast, knowledgeable, and no nonsense. So thankful for his quick work restoring our AC!

  • Review 40 (2024-06-06 - Rating: 5)

    Mastercraft educated us on our AC system, explaining what we needed and why, encouraging us to get quotes from other vendors. We were so impressed by their knowledge and experience and superior quality of Trane, we went with them. They scheduled us within 2 weeks, communicated frequently, showed up on time, installed everything well, finished early, and were polite.

  • Review 41 (2024-07-31 - Rating: 5)

    We have had your company replace our air conditioning unit and I think we had our furnace replaced also and everything was efficient. Your technician I believe his name was Daniel Broyles was very informative helpful courteous he explained everything to us in a way that we could understand we are more than satisfied with your company and would highly recommend your company and your technician

  • Review 42 (2024-11-14 - Rating: 5)

    Very thorough, making sure everything was in good working order before leaving. Explained what he did and why. Awesome service.

  • Review 43 (2024-08-16 - Rating: 5)

    As always, very satisfied with Mastercraft Heating, Cooling, Plumbing, & Electrical and the technician sent this morning. Prompt, professional, friendly and a pleasure to do business with. Highly recommend this company.

  • Review 44 (2024-10-03 - Rating: 5)

    We are so very pleased with the preventive maintenance Taylor performed on our generator in Monroe, MI. She was professional and payed attention to all the details to ensure high functioning of our generator. Thank you, Taylor.

  • Review 45 (2024-08-12 - Rating: 5)

    Technician Doug is exceptional. Gets right to work and gets the job done. He is very friendly and knowledgeable

  • Review 46 (2024-06-12 - Rating: 5)

    Dan was helpful + informative regarding our steam boiler. He shared with us best practices for maintaining the boiler as well as addressed a few issues he saw that need replacing. We plan to have him out in the fall before we fire it up to ensure everything will function as it should + if not we are very confident Dan can get it back on track. Highly recommend.

  • Review 47 (2024-06-28 - Rating: 5)

    Mastercraft is the Very Best Heating/Cooling Company to do business with. If youre looking for Furnace and/or A/C dont hesitate to give them a call for a quote .. Good Pricing and Exceptional Service. Steve, the owner is dedicated to Customer Satisfaction and HVAC reps are very professional and efficient. Ask for HVAC Tech Oscar who always delivers the highest five star level of service.

  • Review 48 (2024-10-21 - Rating: 5)

    Eli, the Mastercraft technician, is great. He is very thorough and takes the time to explain what he has done. 5 stars!!

  • Review 49 (2024-09-12 - Rating: 5)

    Taylor came out today to service our generator. She did an excellent job of explaining everything she was doing. Taylor was outstanding!!

  • Review 50 (2024-07-30 - Rating: 5)

    Eli was very knowledgeable. I asked a lot of questions. He didnt hurry me and was very polite. I felt comfortable with his work ethics. I definitely give him 5 stars. Thank you Eli!

  • Review 51 (2024-07-10 - Rating: 5)

    I am very happy with the service at Mastercraft. They are personable and efficient. We have the maintenance contract which makes it so easy. I highly recommend.

  • Review 52 (2024-09-10 - Rating: 5)

    Outstanding customer service. Taylor is great and an asset for Mastercraft. Please make sure she gets recognized for the outstanding customer service.

  • Review 53 (2024-10-25 - Rating: 5)

    Mastercraft is always on-time and polite. Pricing is fair for a licensed professional Heating/AC/Electrical/Plumbing company.

  • Review 54 (2024-11-29 - Rating: 5)

    Excellent service. Professional and knowledgeable. Took the time to show me the problem and how to address it. Highly recommend!

  • Review 55 (2024-08-01 - Rating: 5)

    My technician was Dan B. He went above and beyond to make sure we understood the full process. He was thorough and efficient. Highly recommended!!

  • Review 56 (2024-04-18 - Rating: 5)

    Very good service and professional demeanor. Steve inspected the furnace and changed the capacitor on the AC unit. Service was exceptional and he took the time to explain everything thoroughly. A+ technician. Would recommend and call again for future work.

  • Review 57 (2024-03-12 - Rating: 5)

    My experience was awesome with Mastercraft and an emergency new furnace installation during the coldest day of 2024. Denise and temp installation had heat on the day I called. Denise was amazing and explained everything. Then 5 days later Arik and John did the final installation. Very professional and respectable. Explained everything and did a great job on the cleanup. Mika was also very helpful with arranging the inspection with the Township! Overall, a very positive experience!!

  • Review 58 (2024-10-03 - Rating: 5)

    The tecks were friendly and very accommodatingDid the work quickly and professionally, that is why I use Mastercraft for all their services

  • Review 59 (2024-09-10 - Rating: 5)

    Taylor is a real “Swifty”. She provided us with excellent service in an extremely friendly manner and is thoroughly knowledgeable. An asset to Mastercraft. Thank you Taylor

  • Review 60 (2024-06-15 - Rating: 5)

    Doug E did a great job getting my AC up and running. Overall I have been happy with this HVAC company (replaced my furnace and AC last Fall.

  • Review 61 (2024-04-27 - Rating: 5)

    We have worked with Mastercraft for several years it multiple situations and we have never been disappointed with the service or products used. Mastercraft technicians are on time for appointments, courteous, proficient, cleans up behind themselves and most importantly, cost effective. My family will always use and recommend Mastercraft for all of our furnace and/or Hav needs.

  • Review 62 (2024-08-20 - Rating: 5)

    I had Taylor Leedy out today to do maintenance on my whole house generator. She explained everything she was doing and was very pleasant.

  • Review 63 (2024-10-04 - Rating: 5)

    Annual service today on my generator, professional, timely and friendly. I highly recommend Mastercraft Heating and especially Taylor Leedy!

  • Review 64 (2024-06-04 - Rating: 4)

    I had a furnace and air conditioning installed by Mastercraft. Any concerns I had were addressed directly by one of the owners himself. The furnace installation work was top-notch. I appreciated their attention to detail.

  • Review 65 (2024-06-24 - Rating: 5)

    Eli Fry from Mastercraft called before he came, arrived on time, let me know what needed to be done before he did it, he is knowledgeable and personable, so grateful Mastercraft sent him! Thanks for keeping my furnace/central air clean and working!!!! They also do plumbing & Electrical, this is the company to call!!!!

  • Review 66 (2024-04-25 - Rating: 5)

    There is no better duo than Steve A and Steve B at Mastercraft. Steve B set me up with a fantastic dual stage furnace and A/C unit and even got me financing. Steve A maintains them. Twice/year Steve A comes out and takes care of everything to keep them in tip top shape. You will never find a kinder, more knowledgeable professional than Steve A. I’m so happy to get great products and even better service.

  • Review 67 (2024-10-30 - Rating: 5)

    Taylor (generator tuneup) was very polite and professional in working on the generator. She provided helpful information on generator maintenance!!!!!

  • Review 68 (2024-03-01 - Rating: 5)

    Absolutely the best company. We were going to bed when we realized the furnace was not working. We called the next morning to see if we could get on the schedule for that day. Shayna at Mastercraft was able to get on us the schedule. The tech came out checked a few things figured out what was wrong and within an hour we had heat again. Thank you so MUCH Mastercraft, you are truly the best. Look forward to working with you years to come.

  • Review 69 (2024-04-23 - Rating: 5)

    Ive had Steve A. service my furnace and A/C systems for many years and additionally this winter when my furnace needed to be replaced because of a flood in my basement he as always was most professional and helpful. I never have to worry about things not being done well with Steve A. He explains details very clearly also is very prompt in being in touch when responding to and scheduling a service call.

  • Review 70 (2024-05-14 - Rating: 5)

    I had a client that needed some work done and Mastercraft couldn’t have been more professional. They were put in the schedule within 2 days and they were out there. Took care of the issue and the price was super competitive. I highly recommend!

  • Review 71 (2024-01-22 - Rating: 4)

    Technician Oscar Castillo was able to successfully diagnose and fix the problem after having a new furnace installed three years ago. Several technicians came out and never detected that a wire was unplugged. Thanks to Oscar for a thorough and accurate evaluation and fixing of the problem. A company is only as good as the expertise of the technicians. Good job Oscar Castillo.

  • Review 72 (2024-06-20 - Rating: 5)

    Mastercraft is the best. A hardworking and honest craftsman came to do the maintenance. He was very thorough and knowledgeable. I highly recommend this company.

  • Review 73 (2024-08-01 - Rating: 5)

    Daniel Broyles is an excellent technician. Very professional and did an excellent job. Highly recommend him and this company.

  • Review 74 (2024-04-23 - Rating: 5)

    Taylor Banks has just completed an annual check up on Our whole house generator along with oil,oil filter, air filter, 2 spark plugs and cleaning. Plus a short tutorial on the light of the generator. She did a wonderful job and and we are looking forward to her return next year. David Steinman

  • Review 75 (2024-02-22 - Rating: 5)

    Oscar came out to adress a banging noise wed been hearing in our new boiler system. He did a great job troubleshooting our issue, quickly fixed the problem and ran multiple tests to ensure the sysyem was running correctly AND quietly before he left. Super satisfied!

  • Review 76 (2024-08-23 - Rating: 5)

    As always, Dan was on time and thourough in his inspection of our furnace and AC unit. Thank you for keeping things running smoothly!

  • Review 77 (2024-08-01 - Rating: 5)

    A GENTLEMAN NAMED SHAWN SERVICED MY A.C. UNIT, HE WAS VERY FRIENDLY AND DETAIL ORIENTED TOOK THE TIME TO EXPLAIN EVERYTHING TO ME. HIGHLY RECOMMEND HIM. HE HAS MY HOUSE FEELING LIKE THE NORTH POLE 🥶

  • Review 78 (2024-05-09 - Rating: 5)

    They always do a great job. They are my go-to for just about everything they cover. Each technician is extremely knowledgeable & very up-front with the whats & whys to everything they do. Im always grateful for the tips they give me to better manage my house.

  • Review 79 (2024-09-12 - Rating: 5)

    Excellent service by Ed. All outstanding items were resolved. A long time customer of Mastercraft Heating, Cooling, Plumbing, & Electrical.

  • Review 80 (2024-09-11 - Rating: 5)

    Taylor did a great job with the annual tune-up of my generator 09/05/24!

  • Review 81 (2020-01-13 - Rating: 5)

    I had my second new furnace and AC replaced in February 2019 by Mastercraft heating, cooling and plumbing and in January 2020, I discovered a gooey black substance in my condensation line and asked to have it replaced. My contract warranty stated all parts 10 years and labor 2 years covered by Mastercraft heating, cooling and plumbing. After talking to Shayna and a close review of my problem it was decided I would not have to pay for the repair and it would be covered. This was extremely appreciated by me and I would recommend to my friends and family to call them in the future for any heating, cooling or plumbing repair they need.

  • Review 82 (2023-10-13 - Rating: 5)

    My previous review has been resolved, the owner reached out and sent his best guy Oscar to diagnose the issue with my furnace. They also covered everything under warranty. I couldnt be happier. Thank you Oscar for your professionalism and explanation of what went into correcting the issue

  • Review 83 (2024-09-12 - Rating: 5)

    Taylor L serviced my GE Generator, very personable, on time, and did a great efficient job.

  • Review 84 (2024-03-06 - Rating: 5)

    Mastercraft is awesome! We have used them for years for our heating/cooling, plumbing, mechanical, and electrical work. They are always professional and knowledgeable and, most importantly, prompt! Would highly recommend this company!

  • Review 85 (2024-04-22 - Rating: 5)

    Technician did good job on my AC checkup, made sure everything is in working order for the summer. Also took the time to explain about getting a generator, different configurations, costs, etc. Very nice, informative

  • Review 86 (2024-04-30 - Rating: 5)

    Oscar (AC Spring Check-up) and Vernon (Plumbing) here today. Did a great job as usual. Been useing Mastercraft all the way back to when it was Bergstroms. Great people and service. Thank you.

  • Review 87 (2024-10-24 - Rating: 5)

    I have been a Mastercraft heating customer for many years. Great service and quality products at a fair price.

  • Review 88 (2024-05-14 - Rating: 5)

    Just had service performed by Robert. He went above and beyond, did an amazing job, cleaned up everything when finished, and was friendly. I’d highly recommend using Mastercraft and I will be using them again going forward.

  • Review 89 (2024-04-23 - Rating: 5)

    Sharing a review on behalf of my Mom. Steven A. did a great job with the AC maintenance today. Steven A. and Mastercraft have been great about customer service in the past too. 5 stars!

  • Review 90 (2024-05-07 - Rating: 5)

    Mastercraft has been consistent with me in giving good service and meeting all my needs and any difficulties that arise they handle it promptly, efficiently and go above and beyond to make things right for me. There’s not a lot of people you can count on nowadays so it’s nice to know that I have a heating and cooling company that I can count on.

  • Review 91 (2024-01-29 - Rating: 5)

    Oscar came to fix my 93 year old mother’s humidifier pump that was leaking water onto her basement floor. He said it was his job but I believe he went above and beyond after he found the loose connection to the furnace and he checked all the electrical connections plus the furnace and humidifierfilters and he cleaned the actual pump! I am grateful for the professional service and the peace of mind for my mother and me.

  • Review 92 (2024-08-16 - Rating: 5)

    Kind, thorough technicians who take the time to help you understand the work they do. Reasonable prices and great communication.

  • Review 93 (2023-06-06 - Rating: 5)

    I had duct cleaning and Marcus was very thorough and professional. He was respectful of our home, but since the cleaning had never been performed and he started in the afternoon another day was needed for completion. Because the alarm company ran some wires through the ductwork, the system was compromised. Oscar Castilo arrived and together we were able to pinpoint the exact run to rectify the issue. Oscar was friendly, professional, knowledgeable and respectful. In no time the alarm was fully functioning. Mastercraft was recommended to me and I will definitely do the same. Would have given more stars if they were available because they go above and beyond. Thanks

  • Review 94 (2023-12-26 - Rating: 5)

    Furnace repair - My husband contacted Mastercraft for my elderly immunocompromised mother. Their representative Kyle came out that day and diagnosed the problem. Ordered a part and came back early the next day to install it. Very thorough and professional. Can not say enough good things about him and his work.

  • Review 95 (2024-07-02 - Rating: 5)

    From estimate to installment ; superoir performance. Care was taken at every step. A stellar installment tean and done one time.Can not say enough good about the competency of the entire organization!

  • Review 96 (2024-04-16 - Rating: 5)

    I had the pleasure of having Dan service my furnace and air conditioner for yearly maintenance and he was a sheer delight. He was very knowledgeable, friendly and most of all professional with the service he performed! Thank you so much!

  • Review 97 (2024-09-25 - Rating: 5)

    With the service. Courteous, helpful and kept us well informed. Price was great also.

  • Review 98 (2022-11-14 - Rating: 5)

    Called Mastercraft on Friday morning and spoke with Dawn, she was helpful and super nice. She got us an appointment right away. She really put me at ease, and is definitely the right person for a customer interface based job!Vernon came over to do the work, he was polite, and efficient. And he put up with my toddler who was very interested in what was happening in our basement.Would recommend, would call again (but hoping I wont have to!)Nicole

  • Review 99 (2024-04-27 - Rating: 5)

    Steve A did an excellent job, as always. Hes friendly, knowledgeable and caring. My Mom asks for Steve whenever we schedule appointments with Mastercraft.

  • Review 100 (2024-11-11 - Rating: 5)

    Highly recommend. Excellent customer service from quote to installation.

  • Review 101 (2024-04-25 - Rating: 5)

    We rate them 5 star. Kevin did a very professional and friendly job for us. He talked us through the whole process so we would understand the necessity of the work.

  • Review 102 (2024-08-20 - Rating: 5)

    This is a very professional company with very courteous employees. They really know their stuff. Highly recommend this company.

  • Review 103 (2024-09-24 - Rating: 5)

    I just had my AC from Mastercraft checked and the technician Doug was simply outstanding. He explained what he was doing and why it was important. I can’t say enough good things about Mastercraft and their people. From receptionists to tech support they are simply the best. Also the. furnace and AC installed by Mastercraft are working as advertised. Overall a great experience. 5 stars.Robert Shannon

  • Review 104 (2023-06-22 - Rating: 4)

    The AC installation team for a new mini-split system was amazing. Fast, kind, & clean. The new units are fantastic and do an amazing job of cooling the bedrooms on the second floor of the house. Like any major project, this didnt come cheap, but the difference in comfort and summer electricity bill is already noticeable.The loss of a star comes from the electrical work side. I needed to have the breaker panel upgraded as part of installing the new AC system.The main issue was the electricians were not scheduled until the second day of the project, but when I had asked I was told they would be there on the first day. This was frustrating since I had taken the first day off and told the others in the house the power would be off day 1 but be back by the end of that day. It also seemed like the AC crew might have been able to complete the job in 2 days rather than the extra half day they needed because they had to leave on day 2 because they hit the point where they could not do anymore work since the electrical work wasnt done. Hopefully this sort of project planning can be improved for other customers looking at similar work.

  • Review 105 (2024-04-25 - Rating: 5)

    Steve A. is our go to for maintaining our furnace and air conditioning. He is knowledgeable, professional, friendly, and courteous. I highly recommend Steve A. and Mastercraft for any heating and/or cooling needs.

  • Review 106 (2024-01-30 - Rating: 5)

    Our furnace quit working. Same day as our call to mastercraft, A technician was dispatched to trouble shoot. After spending considerable amt of time, Mastercraft dispatched their expert trouble-shooter Oscar. Upon arrival, Oscar already knew what the problem was a fixed it promptly. Both technicians were courteous and professional throughout. Thank you Oscar and Mastercraft!

  • Review 107 (2024-04-25 - Rating: 5)

    The man they said out was excellent. He was also quite informed. Highly recommend Mastercraft Mastercraft is handled our heating and cooling needs for when years.

  • Review 108 (2024-08-14 - Rating: 5)

    Taylor Leedy did a great job. She was friendly, quick, and efficient.

  • Review 109 (2024-09-26 - Rating: 5)

    The service man made sure I understood what he told me about my air conditioner.HAPPY ME!

  • Review 110 (2023-12-06 - Rating: 5)

    Eli Fry, from Mastercraft Heating, Cooling, Plumbing and Electrical came by to check on my furnace and gave me good advice on plumbing and electrical work that needs to be done in the house. Weve been with Mastercraft for several years now and always receive excellent service.

  • Review 111 (2024-05-13 - Rating: 5)

    Update from Last Review:We were concerned about the Furance and Air Condition this time. Oscar responded and throughly checked the Furance, and Air Conditioner. Oscar explained everything in-depth. He was very personable, knowledgeable and handled things as if it was his home.First class technician, and I would recommend him for anyone, best of the best. Oscar is a great asset to your Company.Last Post-Oscar was the best technician that came to my house in 42 years.200 % professional, hard worker, polite, intelligent, checked everything in question. Left no stone unturned, very thorough.An EXCELLENT asset for your company. Hes highly recommended!Richard Ankony

  • Review 112 (2023-10-19 - Rating: 5)

    Oscar is the Man. Hes professional, courteous, extremely thorough, and has great people skills. He spent the time to explain the electrical issues that were causing our furnace not to work correctly. Highly recommend him and MasterCraft.

  • Review 113 (2024-05-06 - Rating: 5)

    Punctual, expert & detailed information giving me an understanding of my Heating system. Fair price too. Will set up appt for complete new Furnace. Thanks Dan!!!!

  • Review 114 (2023-06-29 - Rating: 5)

    Had two air conditioning units freezing up in a new home. Called and Dan came out first thing the next morning. He was clean, polite, professional and knowledgeable. Explained what he was doing and why. Explained what I could do to make my system more efficient. Dan was trustworthy and earned my service business for the rest of my time in this home. Can’t say enough.

  • Review 115 (2023-06-27 - Rating: 4)

    I would have given 2 or 3 stars but I decided on 4 stars because of Oscar, the third technician who came to service our newly installed HVAC after it started making a horrific noise. I dont think the original Mastercraft installers did a great job because they didnt make the air duct big enough for the unit or our home. Two technicians were sent to fix the noise; each stayed maybe 10 minutes (outside only) swearing they had solved the problem (spoiler alert: the didnt). Then Oscar came. He spent 2 hours here, both in the basement and outside, made the air duct bigger, replaced the filter and waited diligently to see if the noise returned. When it did, he dug deeper and found that one of the installers had apparently LEFT THE INSTRUCTION MANUAL AND A STYROFOAM BLOCK inside the coil, which was making the noise and disrupting air flow. He was also super courteous, friendly and efficient. Oscar deserves a raise. Everyone else should be fired or at the very least, retrained.

  • Review 116 (2024-05-31 - Rating: 5)

    Annual maintenance completed for tankless water heater, water softener, generator and air-conditioner. All Technicians were professional, personable, efficient and skilled. This is my Go-To Company for HVAC, plumbing and electrical.

  • Review 117 (2024-08-07 - Rating: 5)

    As always, technician called in advance and was on time. Taylor was very professional and addressed all my concerns.

  • Review 118 (2024-09-24 - Rating: 5)

    Great service. Professional and super nice crew. Delivered as promised on time

  • Review 119 (2024-08-28 - Rating: 5)

    Great team, very friendly and fantastic work. Already recommended them to a friend!

  • Review 120 (2024-05-30 - Rating: 5)

    Everything went great from start to finish. The installers were here on time. They did a great job. Im very pleased.

  • Review 121 (2024-04-04 - Rating: 5)

    Jack, Ryan and the rest of the Mastercraft team are top notch. Technician Dan was very knowledgeable, he quickly diagnosed the problem and quickly completed a successful repair.

  • Review 122 (2024-01-05 - Rating: 5)

    Mr Oscar Castilo came and took care of my furnace issues!! He explained everything and answered all my questions. Very happy everything is fixed and my furnace is up and running smoothly again.

  • Review 123 (2022-07-26 - Rating: 5)

    Only place we found that brought a loaner AC unit while we waited for the new one to be ordered and installed! Within 2 days we had air, then just waited for the new unit about 2-3 weeks later. Even with all that, cost of the unit was reasonable - lower than others that didn’t offer loaner units!Extremely professional and knowledgeable people too. Bob (owner) was very personable and came out to give us the initial quote. All the people were kind.

  • Review 124 (2024-09-27 - Rating: 5)

    Purchased furnace, ac and duct cleaning. Excellent, friendly and prompt service.

  • Review 125 (2022-06-20 - Rating: 5)

    We had some issues with our thermostat that was supposedly ‘fixed’. Mastercraft sent Oscar. He did a great job fixing/rewiring, and getting the thermostat work to its full feature capacity. He was patient in explaining what he did and stayed to make sure its all working properly. I must also acknowledge how kind and patient the office people are. Thank you!

  • Review 126 (2023-05-31 - Rating: 5)

    We had our HVAC installed by Mastercraft in Jan 2023. We needed our A/C refrigerant added and we were able to get an appointment the next day. Super impressed they could get to us since it is going to be a scorcher for the next week!

  • Review 127 (2024-07-31 - Rating: 5)

    Shawn did a amazing job my Air conditioning unit was leaking he fixed it in know time, thank you

  • Review 128 (2023-05-09 - Rating: 5)

    The technician Oscar Castilo was great. Very knowledgeable. He tested the entire system and diagnosed the problem of inadequate flow. He was very professional and patient with all my questions. I will definitely ask for him by name next time.

  • Review 129 (2024-11-15 - Rating: 5)

    Tech was very knowledgeable and performed his duties very quickly .

  • Review 130 (2024-09-14 - Rating: 5)

    We have been a loyal customer of mastercraft for over 20 years. We had some electrical service on Thursday performed by Taylor and Kevin. We want compliment them - awesome team!. They provided professional, knowledgeable, friendly, and helpful service and the job was completed just the way we wanted. We feel they went over and above just the regular service. PS: Eleanor agrees - doggy approved!

  • Review 131 (2022-02-09 - Rating: 5)

    Maintenance of my 22 year old furnace showed it had deteriorated to a point where replacement was necessary. A firm price was quoted and an installation date was arranged Then, installation yesterday was handled by two professionals who worked skillfully and without disrupting my working from home. When finished, they took the time to give me an orientation to the furnace installed and the new thermostat they installed. I highly recommend Mastercraft and encourage any homeowner to use their services.

  • Review 132 (2024-08-07 - Rating: 5)

    The service person was very nice did his job well and enjoyed the serv. ice

  • Review 133 (2024-09-16 - Rating: 5)

    ⭐️⭐️⭐️⭐️⭐️ Huge thanks to Vernon and Byron for their excellent and professional work at my home! They upgraded my plumbing, gas, and electrical systems with such precision and care. Both were incredibly polite, tidy, and truly proficient at their jobs. I couldn’t be happier with the results. Highly recommend!

  • Review 134 (2024-08-23 - Rating: 5)

    Worker was courteous and knowledgeable. Did the job and we thank him.

  • Review 135 (2024-05-17 - Rating: 5)

    We have been working with Mastercraft for a few years. Always friendly and knowledgeable technicians. They work with you on any size project as well.

  • Review 136 (2024-04-08 - Rating: 5)

    Dan is the best, he is friendly, knowledgeable and trustworthy. I will always request Fan as my technician for yearly service and in the off chance that I may need a service call!

  • Review 137 (2024-05-01 - Rating: 5)

    We have been Mastercraft customers for several years - and the quality of their products and services is top notch. I would recommend them without any reservation

  • Review 138 (2024-02-03 - Rating: 5)

    Thank you so much Mastercraft. My furnace went out and Shawn came out right away and installed a new furnace for me that day. Shawn is the best Im going to refer him and Mastercraft to all my friends and family.

  • Review 139 (2024-05-13 - Rating: 5)

    Todd, was very professional & efficient. Called prior to arriving as the office said he would. Explained everything he was doing & was finished in no time.

  • Review 140 (2023-06-07 - Rating: 5)

    We had our AC system replaced. The crews were on time and very neat and courteous. Props especially to Aubrey and Andrew who did the evaporator install today. They were professionals.Also, they totally cleaned up when they were done.

  • Review 141 (2024-06-05 - Rating: 5)

    Dan was knowledgeable and took care of my air conditioner and also made sure my furnace was okay too.

  • Review 142 (2024-08-22 - Rating: 5)

    Make sure you work with Oscar. He is the only one I will ask to service my HVAC system.

  • Review 143 (2022-06-29 - Rating: 5)

    We had a service request put in and Adam was our technician for our toilet issue. Adam came and went above and beyond. He went the extra step to check out other issues in the home other than what I called for. He took the time to educate me on water pressure and how to properly use the equipment in my home. He is a very friendly guy and gave us spectacular customer service. Highly recommend this tech!

  • Review 144 (2024-04-26 - Rating: 5)

    Steve A is the best! Mastercraft has been taking care of us since 2006 and I ll recommend them to anyone.

  • Review 145 (2021-11-22 - Rating: 5)

    Dan B. in service is how we were first introduced to Mastercraft heating & Cooling. He provided good service and was very professional and thorough. Oscar in service came out to make repairs to a new heating system that was installed. He was very professional and thorough Anthony and Jay came out for additional electrical work that had to be done that was unable to be completed at the time of installation. They were professional, thorough and wanted to make sure the job was complete and done correctly. Each of these individual that came out to the home did a Job Well Done. Thank you Mastercraft Heating, Cooling, Plumbing & Electrical

  • Review 146 (2024-08-15 - Rating: 5)

    Very friendly and knowledgeable staff and they always do a great job.

  • Review 147 (2024-07-26 - Rating: 5)

    Best AC service. Same day I use Mastercraft for ac furnace & generator couldn’t be happier

  • Review 148 (2023-03-14 - Rating: 5)

    Our furnace stopped working and Oscar Castillo from Mastercraft immediately diagnosed the problem (a faulty flame sensor) and had it fixed quickly. He went the extra mile and checked drain hoses and air intake. Once the service was completed, he vacuumed and left our home spotless. I recommend Oscar for your HVAC needs

  • Review 149 (2024-11-27 - Rating: 5)

    On time, made sure they didnt track up the house and did a Is thorough job.

  • Review 150 (2024-07-31 - Rating: 5)

    Great job ! Great communication! Very upfront ! Would highly recommend!

  • Review 151 (2022-06-07 - Rating: 5)

    Mastercraft recently helped me with an electrical issue, and I am very happy with the service. I had the pleasure of working with Ray Breckenridge who was extremely helpful, patient, thoughtful and understanding. Ray did a fantastic job addressing my issues as well as provided some tips on how to troubleshoot in the future.

  • Review 152 (2024-06-19 - Rating: 5)

    Eli went above and beyond, helped with replacing my humidifier filter and checking the whole HVAC system. Glad I went with Mastercraft!

  • Review 153 (2024-11-14 - Rating: 5)

    Very good interaction. Found my problem quickly and resolved the issue!!!

  • Review 154 (2023-03-29 - Rating: 5)

    One of my bedroom ducts had somehow been closed making that bedroom noticeably colder during the winter. The repairman, Oscar Castilo, quickly figured out the issue and despite having a finished basement ceiling, was able to get the duct opened for me. He also gave me several tips for my 1-yo furnace to help me keep it operating properly. Ill definitely request Oscar again for furnace issues!

  • Review 155 (2021-11-10 - Rating: 5)

    I had quite a bit of work to be done on my house to bring my electric up to code and it was all handled very efficiently, quickly and affordable by Mastercraft. The team of electricians led by Bryon and Jay along with a couple other workers whose names I didnt get, sorry, did a great job, answered all my questions and taught me a few things about wiring I was unaware of. They were all respectful, courteous. and through. I definitely have nothing to worry about with my wiring now. Thanks guys!

  • Review 156 (2019-01-17 - Rating: 5)

    Ive been using Mastercraft for over a decade and I couldnt be more satisfied with their work! John S, Josh R, and Ryan were fantastic during the installation of our new furnace and air. Steve A has been our service tech for quite a few years and hes very passionate about his job and does wonderful work! I highly reccomend Mastercraft to anyone looking for great service and high quality work!

  • Review 157 (2024-04-22 - Rating: 5)

    The AC check went well. My technician was personable, very informative and efficient. He answered all my questions and gave me some good advice for the future. Thanks

  • Review 158 (2021-12-23 - Rating: 5)

    We have dealt with Mastercraft for at least 20 years+ . We are on our 2nd furnace and 2nd AC unit. Had a few issues along the way. Oscar came out to make sure repairs were done right. He found some issues and corrected them that no one else found. He stayed extra time to make sure everything was running like it should. Appreciated the extra effort.Great job Oscar!

  • Review 159 (2021-06-30 - Rating: 5)

    Cant say enough good things about Mastercraft. EVERYONE we have ever worked with from heating/cooling to plumbing has been amazing to us. Marc just left and I ran to my computer to leave this review. If there were more than 5 stars, I would give them! (As of June, 2021 - they are still the BEST! Steve and Jeff have been working with us on a new AC unit for my boutique and they have been so great. Very lucky to have this business locally!)

  • Review 160 (2024-06-10 - Rating: 5)

    Great service, fast response and fixed my plumbing issue with no problems. Would highly recommend using them

  • Review 161 (2021-11-12 - Rating: 5)

    We had a few problems after install but Oscar came out to save the mission. He was very thorough and knowledgeable on their products. Everything is running fine and tuned in. Thanks Oscar for your help you are were in no hurry, just wanted it right!

  • Review 162 (2024-10-09 - Rating: 5)

    Dan is absolutely amazing. He goes above and beyond for every visit/service. He is very attentive and has great Customer service skills. Thanks to Dan, we will only use Mastercraft for our heating and cooling.

  • Review 163 (2024-05-09 - Rating: 5)

    Todd did an outstanding job on our HVAC service maintenance answered several questions and mastercraft will continue to service our HVAC needs thanks you. Doug K

  • Review 164 (2021-07-24 - Rating: 5)

    The service was beyond what we expected! We were so thrilled how fast our new furnace was installed within hours to get us up and running with air conditioning on such a hot day! Then sent Oscar out to our home to fix the thermostat wiring! We would recommend this company to all!! Thank you so much!!

  • Review 165 (2024-08-03 - Rating: 5)

    Daniel Reed is very thoughtful, professional and knows HVAC systems.

  • Review 166 (2019-07-17 - Rating: 4)

    Had them install my new system on remodel and everything has been running great. I also have them doing the regular maintenance and checks on everything. They do their best to accommodate my schedule the best they can. Techs are always, clean, friendly and helpful. Ive been happy with my purchase.

  • Review 167 (2024-08-09 - Rating: 5)

    Excellent all around, from the office staff to the installers. Worth every penny.

  • Review 168 (2024-08-27 - Rating: 5)

    Great customer service to make the appointment and excellent service appointment. Dan was very knowledgeable and helpful on not just the repair, but with our systems overall! We couldnt have asked for better or more timely services, especially on such a hot day. Thank you!

  • Review 169 (2021-07-12 - Rating: 4)

    Excellent repair man, Doug, excellent installers Charles and Roy. Poor scheduler at office. It was past noon and she had not listened to her voicemail. Owner Steve stepped on it and got action. I would use them again. I like to use local company. AC working great.

  • Review 170 (2023-01-26 - Rating: 5)

    Oscar was professional and friendly. He explained what the problems were with our Trane furnace and how he fixed them. I would be happy to have Oscar back the next time our HVAC system needs service.

  • Review 171 (2024-09-10 - Rating: 5)

    Taylor was knowledgeable, efficient and friendly. Great work.

  • Review 172 (2023-01-02 - Rating: 5)

    Great company ! Able to replace HVAC unit without having to wait 6weeks. Staff helpful and friendly .Great service technicians efficient and knowledgeable . And has great service agreements to protect and service all our heating and cooling needs. Thanks You!

  • Review 173 (2019-05-22 - Rating: 5)

    Excellent service. Ryan, the service representative, was very knowledgeable and thorough in his inspection of my air conditioning system. He is very customer oriented and very pleasant. I have done business with Mastercraft for many years and have the highest praise for their services.

  • Review 174 (2024-04-23 - Rating: 5)

    Steve A from Mastercraft was out to service our AC this morning. He is terrific, absolutely the best. See you in the fall Steve!

  • Review 175 (2020-04-08 - Rating: 5)

    I called them yesterday and they were here first thing in the morning and got the job done just a little over an hour. I had a longer gas line ran for my dryer. The guy that did the job was awesome with a great personality. This is the second job they did for us I highly recommend using them.

  • Review 176 (2024-11-04 - Rating: 5)

    Our original furnace (35 years) & replaced second furnace (15 years) needed replacement; while here we decided to go to a tankless water heater.The crew over several visits to first try a repair, then replacement were efficient & timely.

  • Review 177 (2024-10-05 - Rating: 5)

    Taylor serviced our standby generator this week. Shes a pro!

  • Review 178 (2019-05-17 - Rating: 5)

    I’ve been using Mastercraft for 6 years to service my AC and furnace twice a year. Their technicians are always professional, knowledgable and keep my units running in tip top condition. I appreciate the convenience of a yearly service plan and their customer service team who call ahead to plan my appointments.

  • Review 179 (2021-08-15 - Rating: 5)

    Mastercraft was able to replace corroded pipes on my tankless water heater while salvaging a custom fitting, saving me about $100.00. The repair was fast, professional and reasonably priced. I highly recommend this company for any plumbing needs.

  • Review 180 (2021-02-02 - Rating: 5)

    I am a very satisfied customer. In October Mastercraft installed an Empire room heater in my home. In January it started making this loud popping noise when heating up. A technician was sent out on a Saturday but by the time he left the noise returned. I called on Tuesday 2/2/2021 and Oscar came out. He was so knowledgeable and took the time to listen to the problem. He resolved the issue and stayed to let the heater heat through 3 cycles to be sure the noise was gone. Thank you Mastercraft and Oscar!

  • Review 181 (2024-07-08 - Rating: 5)

    Rob came out the day I called and got the air conditioning working again. Reasonably priced too!

  • Review 182 (2021-03-16 - Rating: 5)

    The folks at Mastercraft were amazing for us. Our furnace decided to die on the coldest day of the year back in February. Not only was someone able to come out within the hour and diagnose the problem, But after realizing we needed a new unit, had a replacement setup and temped in our house just a few hours later! Everyone has been nothing but professional, courteous and friendly.5-stars, 2-thumbs up, highly-recommend, 7/5

  • Review 183 (2024-08-07 - Rating: 5)

    Great service. AC went out and they were the only company that could come out same day. Technician was professional and was able to fix the issue. Highly recommend Mastercraft.

  • Review 184 (2020-11-03 - Rating: 5)

    Hello, I have been a customer of Mastercraft at least 25 years. I was a customer when they were Blue Dot. When I had some home improvement done, the contractor used Mastercraft. I was pleased because I knew I had made the right choice in having MC as my heating and cooling service company. They are reliable, professional and above all have integrity.

  • Review 185 (2021-07-09 - Rating: 5)

    My AC stopped working and mastercraft sent someone out the next day. I believe his name was Jeff, he had my AC running in no time and knew exactly what the problem was. Very professional, knowledgeable and knew what he was talking about. Over all I’m very satisfied with my service from mastercraft, very honest and professional.

  • Review 186 (2024-06-04 - Rating: 5)

    Oscar from Mastercraft was INCREDIBLE PROFESIONAL AND ONTIME! He took care of the problems and explained to me every step.Definitely will ask for him again!

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