Rooter Hero Plumbing & Air
Located in Pomona, California
Address: 2040 N Towne Ave, Pomona, CA 91767, United States
Phone: +1 909-939-4575
Rating: 4.9
Services
- Identifies as veteran-owned
- Online estimates
- On-site services
- Language assistance
- Wheelchair-accessible entrance
- Repair services
- LGBTQ+ friendly
- Transgender safe space
- Credit cards
Categories
- Plumber
- Air conditioning repair service
- Drainage service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-09-04 - Rating: 5)
We were very pleased with our plumbing technician Bryan Gill. He arrived on time, was polite and courteous.We were impressed with his knowledge of our plumbing issue. He went above and beyond to offer suggestions so this problem would not occur again.He is a credit to his employer Rooter Hero and deserves recognition for his professionalism.We would definitely hire this company again and ask that they send Bryan Gill to do the work.Thank you! -
Review 2 (2024-10-08 - Rating: 5)
Christian is one of the best plumber I have ever dealt with. He is smart, efficient, knowledgeable and extremely polite. He kept me in loop daily with pictures and videos of the big project being done. I will definitely hired this company again requesting him being the main guy at the job site. Truly amazing guy with great work ethics. I am 101% satisfied with the outcome of my project. Thank you Christian and your crew for a job well done! -
Review 3 (2024-11-22 - Rating: 5)
Called at 8:30am and my clogged drain was fixed by 12:30pm. Manny came on time, dressed professionally, and fixed the problem without trying to sell anything extra. Very grateful. -
Review 4 (2024-10-25 - Rating: 5)
I recently had an excellent experience with Rooter Hero Plumbing. They were incredibly efficient and completed the job much faster than I anticipated. The quality of work was top-notch, ensuring everything was functioning perfectly before they left. I was particularly impressed by their swift response and thoroughness, making sure to address all my concerns without any delays. Highly recommend them for anyone in need of reliable and efficient plumbing services! -
Review 5 (2024-04-13 - Rating: 5)
Excellent customer service from Ray and the Rooter Hero Plumbing team, created a requested on Yelp and Rooter Hero Plumbing responded immediately and were able to come the same day on a Saturday! Ray went above and beyond for me, I am 100% satisfied with his services. Thank you again! -
Review 6 (2024-10-17 - Rating: 5)
I am very happy with the service I received. The technician, Zack, showed app exactly on time which was about ninety minutes from the time I called. He was very polite and extremely thorough. My problem was fixed quickly and at a great price. I would highly recommend Rooter Hero. -
Review 7 (2024-10-22 - Rating: 5)
We are super grateful for the professional And considerate care that we received through Rooter Hero plumbing. From Mr. Spencer to the manager to everyone else who helped us with all the problems we had- they were so nice! They actually showed up when they said they would and got us taken care of ASAP. Spencer explained everything in a way I could understand, walking me through every step in the process. I definitely recommend this company. -
Review 8 (2024-10-08 - Rating: 5)
Thank you Rooter Hero for sending an AMAZING hero that saved the day and dynamics of my family’s daily living, Francisco Flores did an outstanding job with our plumbing issue. Francisco completed the job we requested, he also explained our issue step in the process of repairing our plumbing. I’m extremely satisfied by Francisco’s work and professionalism how he represented Rooter Hero. Thanks again Rooter Hero for stepping up to the plate and reacting immediately to my service call. -
Review 9 (2024-09-19 - Rating: 5)
Leo was amazing. He was polite, friendly, professional, and arrived on a timely manner. He was able to help us out with our plumbing issue. He was quick and helpful. Would definitely recommend Leo for any future issues. -
Review 10 (2024-10-24 - Rating: 5)
This morning I woke up to a leaky kitchen faucet and this afternoon, it’s all fixed thanks to Robert Gutierrez my Rooter Hero. Robert was kind, respectful, well mannered and above all knowledgeable about my plumbing problem and how to fix it. In no time at all he replaced my old, leaking faucet with a new stylish, Moen faucet and new values. All is well now and I appreciate all Rooter Hero and Robert did for me in a very timely fashion. -
Review 11 (2024-09-21 - Rating: 5)
Our kitchen sink had been backing up for the past couple of months. After trying every trick we found on Google (including snaking it ourselves) we called Rooter Hero Plumbing.They responded almost instantly. Very professional, great communication through text and tracking of their technician. Spencer showed up within the estimated timeframe and provided excellent customer service. He was clear and was able to explain our options moving forward.After some troubleshooting Spencer spent some time checking the drainage and was able to resolve our issue. The company has a great warranty and they stand behind their work.If we ever have issues like this in the future we will definitely call Rooter Hero Plumbing and request Spencer!Stop messing with your plumbing and give them a call, you will be saving yourself time and money! -
Review 12 (2024-10-02 - Rating: 5)
Gelacio did such a great job fixing our plumbing issue in our bathroom. We were hesitant at first in choosing which company but glad we ended up with Rooter Hero. Very pleasant and informative. We’re for sure going to use Rooter Hero’s services in the future! Highly recommended! -
Review 13 (2024-07-26 - Rating: 5)
Outstanding service from Chris A. - spent tons of time, checked my whole house, gave me a wide range of options for improving my systems. His expertise and efficiency was greatly appreciated after using many companies over the years. Same day service is amazing. Couldnt beat the price for the level of help, speed and thoroughness delivered. Highly recommend. -
Review 14 (2024-08-25 - Rating: 5)
Miguel was awesome! I was very worried that the issues I was having was going to be so expensive especially being on a Sunday. $77 for couple hours is crazy! He went beyond giving the best service. I will definitely use Rooter Heroes again. Thank you for making my day! -
Review 15 (2024-10-25 - Rating: 5)
The company was wonderful in getting someone to me the same day. I had called 6 so called 24 hr hvac companies and everyone said they would not have someone until the morning. My toilet kept overflowing and I needed someone the same day. Thank u so much Spencer from Roto Hero for showing up in 1 1/2 hrs to fix the problem. U explained everything thoroughly and replaced my toilet. -
Review 16 (2024-10-22 - Rating: 5)
I am extremely grateful to Gonzalo & Daniel for treating my home as it were their own!I could not be happier with all of their diligent work & timeliness!! I have already referred your excellent employees to my friends.Sincerely,Leslie A. Costello 🙏😊 -
Review 17 (2024-07-31 - Rating: 5)
Diego came in with a great attitude assesed the problem and got right to work.He showed great professionalism and was very knowledgeable about the job.Had a great experience thanks Diego! -
Review 18 (2023-08-25 - Rating: 5)
This past year we’ve used your company for our plumbing issues we’ve had two major repairs that had to be done, our technician Jeremy was a trooper both times here he spent several hours digging deep, replacing old clay pipes that broke, there was a sewage backup, he also reconfigured new sewage pipes. Todd was was also here to help on our recent issue. Both were professional, respectful and knowledgeable. They took the time to explain to us what they were going to do and cost was up front and explained. Thank you for your help. Here’s some photos of the first job. -
Review 19 (2024-09-05 - Rating: 5)
Ive used rooter hero on two occasions in the last two years, my daughter will keep me using them and im done with other shady companies who bait and switch. On the last call Miguel came out and assessed and explained the issue. He was at my door within about an hour of calling. He was very polite and professional, had tub unclogged in about 15 minutes, a true hero! Their phone is now programmed into my phone. -
Review 20 (2024-10-09 - Rating: 5)
Miguel did a great job. Arrived on time. Explained that he was going to do. Explained different levels of pricing.He was courteous and polite.I will use this company again and recommend Rooter Hero . -
Review 21 (2024-09-16 - Rating: 5)
Juan was amazing! . He showed up right on time and got to work right away. He took pictures and shared them of thae affected pipes under my house and instantly provided a cost amount. And then got busy. He kept me informed throughout the job. When an additional issue was discovered. He repeated the process of picture, price, and work.It was quite wet and muddy under my house but he had a smile each time he crawled.out. Amazing 👏 -
Review 22 (2024-09-14 - Rating: 5)
Cristian came and got all the details for the job, then let me know how he could help. I had already had another plumber come out and deal with an issue, but was told our sewer saddle had shifted. Cristian escalated to his supervisor, Byron, who came and helped us scope our line. He gave us a lot of great information and definitely spared us a potentially huge bill. Both Cristian and Byron were extremely professional and knowledgeable and really solved our issue by proving we didn’t have a sewer saddle issue. I highly recommend them for their knowledge and professionalism. No jacking up prices or trying to upsell us for something we don’t need. We will DEFINITELY be using them in the future -
Review 23 (2024-11-07 - Rating: 5)
Leo and Byron have been so helpful through our situation with plumbing! We appreciate everything they’ve done! I would recommend them 💯 and will continue to stay in contact with them!! -
Review 24 (2024-09-27 - Rating: 5)
Broke the front hose bib, and had to cut all water into the house. Called Rooter Hero Plumbing since I had them install a new water heater in January 2024. Leo and James were here within an hour. They recommended replacing all of the original shut off valve, pressure regulator, and install a threaded (not soldered) hose bib. Just about all I was going to ask to have done. Now we have water to the house again, and new pipes, valves, and an adjustable pressure regulator again. Great job. AND so nice too!! -
Review 25 (2024-07-21 - Rating: 5)
I called on a Sunday morning because my shower drain wasn’t draining and I was freaking out because, first off it’s Sunday and not a lot of business are open on a Sunday and I was worried they would charge me an arm and a leg. The customer service and price surpassed my expectations. They came within an hour and the price was very reasonable. Jaime our technician that came out was super helpful and answered all my questions. I also like that they offer a 90 day warranty. I will definitely be using them again for any future needs. -
Review 26 (2024-09-09 - Rating: 5)
Great Service from start to finish!!The technician Alex was thoroughly professional, on time, and worked really hard in difficult conditions (heat wave, smoke from SB Fire).Would definitely recommend and will use them in the future 👍🏻 -
Review 27 (2024-10-22 - Rating: 5)
Diego is a very kind young man. He was punctional and professional. He did a great job installing my water heater. I would certainly us their services again. -
Review 28 (2024-09-13 - Rating: 5)
My plumber Christian was professional and extremely helpful. Would highly recommend, they solved my leak and we’re NOT super expensive! Specifically request Christian if you can he was awesome! -
Review 29 (2024-09-17 - Rating: 5)
I want to thank Bryan Gill for coming on a Sunday afternoon to take care of my plumbing emergency. He and his team were able to assess the situation and take care of the problem within 24 hours. Now everything in my home works perfectly well again. Thank you Bryan and the Rooter Hero Team! -
Review 30 (2024-08-28 - Rating: 5)
I had Bryan as the technician who came to snake my kitchen sink and he also fixed a minor leak. He explained what had to be done before he started the work. Bryan did a great job and was such a nice person. He assessed the problem and immediately took care of it. Excellent customer service. Thank you Bryan. -
Review 31 (2024-10-22 - Rating: 5)
This is the third time I’ve used Rooter Hero Plumbing & Air, each time the technicians are professional, on time and efficient. This time Giovanni was the tech sent to my home. He did a great job and went above and beyond. -
Review 32 (2024-10-07 - Rating: 5)
Excellent service. On time, the right price. I didnt faint when he told me the cost . Respectful of me and my property. Cleaned the work area well and properly. We will have them back out next time we need something done. -
Review 33 (2024-08-18 - Rating: 5)
Your plumber, Noah, was cordial and professional. He is very knowledgeable and clear on his plan. I agreed and the work was done in a very reasonable time. Clean up, too! I will recommend your outfit. Thank you. -
Review 34 (2024-07-11 - Rating: 5)
Miguel came promptly in an emergency situation. He assessment was right on and he worked diligently to get the right people there and they finished early. Miguel performed in a professional and personable manner. All who came with him worked so hard in difficult heat. I highly recommend Rooter Hero -
Review 35 (2024-08-15 - Rating: 5)
Ive used three plumbers the past 9 years and Travis Plante with Rooter Hero was the best. Rooter Hero kept us well informed of when our service person would arrive and he showed up on time and was polite. None of the other plumbers Ive used were bad, but Travis really pushed to remedy our slow drain in the most cost effective way without bumping us up into a higher service fee and his efforts worked! He also explained what the root cause of our issue was and told us how we might prevent it from being an ongoing problem. I would call Rooter Hero again without hesitation and Id hope that theyd send Travis. Highly recommended. 10/10 👍🏻 -
Review 36 (2024-10-15 - Rating: 5)
I was very pleased with the service of this company. They explained everything thoroughly and didn’t do any unnecessary work. The technicians were courteous and professional. I would definitely recommend them! -
Review 37 (2024-10-12 - Rating: 5)
Robert was on time, friendly, clean, and willing to dig into the muck left behind by the previous owners of my house. I was able to get emergency service in an hour, which was important as I’m heading out of town shortly. Will definitely use Rooter Hero in the future! -
Review 38 (2024-09-06 - Rating: 5)
Excellent and efficient service provided by rooter hero specifically Alexander Perez. He showed up promptly even though it was a holiday. They are always my go to team when we have any type of plumbing needs. -
Review 39 (2024-09-09 - Rating: 5)
The PLUMBER you guys sent to my home OSTREBERTO MALDONADA was extremely excellent. He was courteous and worked diligently and fixed my drainage problem. I would highly recommend this company for a quick reliable service and friendly plumbers… 10++ -
Review 40 (2024-09-19 - Rating: 5)
What a great experience in a stinky situation. The technician, Frankie was absolutely outstanding. Professional courteous and knowledgeable. Thank you Rooter hero and huge thank you to your technician Frankie!! -
Review 41 (2024-07-16 - Rating: 5)
Diego was very attentive and explained our situation very thoroughly to where I could fully understand the problem and pricing. He understood our financial situation and broke down different plans for us. Will be using this service again. Very profesional and respectful. -
Review 42 (2024-10-17 - Rating: 5)
Christian A did great job. He explained what he was doing. Gave me an exact price and did the job. Great attitude and efficient -
Review 43 (2024-08-20 - Rating: 5)
Noah was very professional and did an excellent job! He is a highly trained and skilled professional who has exceptional knowledge and gave a great customer experience. -
Review 44 (2024-08-23 - Rating: 5)
Great experience! Leo was on time, very friendly and knowledgeable, and got the job done quickly! Would definitely call again with any plumbing issues. -
Review 45 (2024-08-03 - Rating: 5)
My service was done by Kaileb T, Gelacio R, and Bryan R. I am very happy with how professional and thorough it was. It was expensive, yes, but the staff very clearly explained what needed to be done and why and proved it with camera footage. I live in a 1940s house and it was a complicated job of replacing 80 year old sewer and water lines that had been patched fixed over the years. I tried to do it cheaper at a smaller shop and the other shop did limited work that did not address deeper issues and did not solve the problem. Rooter Hero brought my pipes up to date and Im really happy I wont have to worry about any of this again for a long time. I am educated in plumbing and I am confident that what was done was absolutely necessary and I was not pressured to add work just for them to make money or anything like that. It had to be done either way and genuinely would have got more expensive if i kept pushing it off. I was also given options to keep the costs down but I was more than happy to get it done the right way the first time. I was able to do financing so the cost wasnt a huge blow, and more of a welcome investment in the home I love so much.Rooter Hero was extremely professional with handling my unconventional property and talking my mom through her panic attack. The technicians were lovely, respectful, and kind. Only complaint is the County inspectors have to come back later but that is not this companys fault. Thanks guys! -
Review 46 (2024-07-03 - Rating: 5)
First time using Rooter plumbing and I’m amazed at the quality and professionalism of their workers. My house had horrible old plumbing that was decaying and brittle/cracked. Miguel Tellez and Jeffrey Cronin are the best people ever and most helpful and understanding of my financial situation. They were able to help me figure out all my options available, they were quick efficient and incredibly hard workers.Thank you so much again Jeff and Miguel, I highly recommend them both for anyone else that wants/needs plumbing help -
Review 47 (2024-09-10 - Rating: 5)
Leo was absolutely wonderful. Did a great job and he has the best personality ever!!! You are lucky to have him work for you!! -
Review 48 (2024-09-07 - Rating: 5)
Leonardo came right away for an emergency and he was so friendly and so helpful. He fixed the valves and really got me out of an emergency. We were having the buyers of our house move in tomorrow so we had to get the work done asap. Leonardo is a gem - he will be our plumber from now on!! -
Review 49 (2024-09-26 - Rating: 5)
Spencer was very professional, punctual and efficient in his attempts to fix my clogged drain. Due to issues he was not able to complete the job but he made sure to leave very helpful suggestions. Thank you Spencer! -
Review 50 (2024-07-27 - Rating: 5)
My fridges ice maker was leaking for couple weeks, and I had other plumber to fix it I thought. However, it was still dripping and I called Rooter Hero plumbing on Monday. Alex was the technician and arrived on time. He was very professional and polite. He had turned off the water switch behind the fridge and advised to change the plastic tube to prevent future leakage that the previous plumber didnt mention it. I never use the ice maker of the fridge so I decided to stay as is. I would recommend Rooter Hero plumbing to whoever need the urgent services. -
Review 51 (2024-10-22 - Rating: 5)
The service folks were absolutely the best that I have ever seen...so concerned about fixing my sewer problem as quickly as possible (roots in the sewer line, see pic) ...while keeping me informed of their progress every step along the way. -
Review 52 (2024-08-29 - Rating: 5)
We were having issues with our kitchen sink. I called Rooter Hero Plumbing and Air. They sent a nice gentleman out named Jesus. He explained everything he was doing were I could understand and fixed the problem. Thank you guys so much. -
Review 53 (2024-09-21 - Rating: 5)
Geo showed up after working a full day and still came and replaced the wax ring on our toilet. The area was spotless after he finished and actually smelled like purple fabuloso! This guy gets 10 out of 10 stars. Thank you jill!.GioS -
Review 54 (2024-10-16 - Rating: 5)
Gio S did an amazing job helping me un clog my main line, very detailed, professional and explained everything so we can understand the issue and how to prevent it. -
Review 55 (2024-08-27 - Rating: 5)
We are beyond happy with Rooter Hero Plumbing and Miguel Tellez , he and his crew are amazing. He spoke to us not at us.Miguel Tellez explained what he was going to do and it went as he said . We received texts and emails with arrival time. It all went so smoothly . ( As he said it would) Thank you Miguel Tellez and Rooter Hero Plumbing for being excellent company . I am definitely telling everyone to use you. -
Review 56 (2024-07-01 - Rating: 5)
Byron and Giovanni were quick, courteous, and very patient with me and my curiosity with the steps that they were taking. I had an issue with a hot water leak seeping out of a crack in the pedestal under the water heater. Days prior, we had noticed that the tiles in the adjacent wash room were pretty hot (~10°F difference than tiles 3 over), but were unsure if it was just from running the machines during the summer. That night, I booked a consultation and, the next morning, Giovanni was able to quickly determine that the leak was coming from below ground as opposed to a pipe in the wall.I agreed to a leak detection and Byron came out quickly. I gave them permission to cut into our drywall to get access to the manifold and they quickly confirmed it was a leaking pipe branching into the floor and traced the pipe offshoots to determine what my options were. Within that night, Giovanni ensured that I had a temporary connection to hot and cold water for enough of my household. The following day, Giovanni had finished the final repair work and, at the moment, just waiting for the inspector to review the work.Giovanni and Byron were understanding, very patient with me and my questions. I am very grateful for their punctual response, their expertise, and I feel very taken care of. Thanks! -
Review 57 (2024-10-26 - Rating: 5)
Brian was an amazing technician knowledgeable and courteous explained everything in detail and gave options to solution to our “pipe” problems we highly recommend Brian and his teamThank you Brian and for the heads up on the collectibles location 😉 -
Review 58 (2024-10-22 - Rating: 5)
Brian is very professional. Hes polite. Hes honest in doing his job, explained properly, straight to the point what he is going to do to solve the problem. -
Review 59 (2024-09-20 - Rating: 5)
Christian was fast,courteous, and very professional. He quoted me a good price but my neighbor who happens to be a plumber said he would help me do it to save some money. -
Review 60 (2024-10-29 - Rating: 5)
My plumber Bryan Gill was awesome super nice and very knowledgeable and helpful. He broke everything down so I could understand what he was doing. -
Review 61 (2024-10-19 - Rating: 5)
Gio. SDid an amazing job. He was very thorough and explained all that needed to be done. He was extremely helpful and finished the job. Thank you Gio -
Review 62 (2024-07-28 - Rating: 5)
Alex came out for an emergency call on a Sunday when we found water dripping through our ceiling. He was courteous, professional, and isolated the problem. I don’t normally write reviews but feel Alex deserves credit for his quality of service. -
Review 63 (2024-07-01 - Rating: 5)
Great job! All the local guys I called said they were busy while I heard kids playing and the TV on in the background. Yes, it was Sunday afternoon before 4th of July weekend so I understand they were busy but rooter hero returned my call, showed up when they said they would and took care of the problem for only $77.00! Cant thank them enough. Highly recommended. -
Review 64 (2024-08-28 - Rating: 5)
Rooter Hero’s Gio was able to come on short notice and get our pipes flowing again! Got to work quickly and price was fair. Thanks! -
Review 65 (2024-09-13 - Rating: 5)
I highly recommend using this company. Not only did I get same day service, my technician handled it no problem! It was quick and informative. This will be my service provider from now on🤗 -
Review 66 (2024-08-17 - Rating: 5)
Robert was an awesome plumber, clean explained it all worked fast showed us his work and very respectful he did a great job definitely coming back to him in the future -
Review 67 (2024-09-24 - Rating: 5)
Leo from Rooter Hero Plumbing did an amazing job in recommending , installing a new tolet and removing the existing tolet. It was a pleasure working with him. I wiil use yor service again if there is a need. -
Review 68 (2024-06-25 - Rating: 5)
Robert did a great job! Fast and easy services. I was struggling with my kitchen sink for days. He came less than two hours from when I called for assistance. I highly recommend this company! 🙏🏽 -
Review 69 (2024-05-30 - Rating: 5)
Gonzalo Munoz was really Awesome! He unclogged my bathtub. He was very professional and very nice. Ive been using Rooter Hero for many years. I always call Lou for my plumbing needs. They are Amazing!!!!! I recommend them to my family and friends. -
Review 70 (2024-06-12 - Rating: 5)
Bryan was extremely competent and efficient as he dealt with our plumbing needs. Beyond that, Bryan was very polite and friendly. He was a pleasure to have him in our home while completing a not so pleasant task. -
Review 71 (2024-08-15 - Rating: 5)
Gio was very friendly and helpful! Our bathroom sink was broken and he was able to find the best solution for our problem at a reasonable price. AMAZING SERVICE!!! -
Review 72 (2024-08-06 - Rating: 5)
Spencer was super professional and everything was done correctly and perfectly.I got Brand new water heater system.thank you! I highly recommend this business -
Review 73 (2024-04-19 - Rating: 5)
Aj and Kevin provided a great install of my water heater. They provided great communication thru the entire process and provided information on how my new water heater operates. It was a five star experience. Thank you Aj and Kevin. -
Review 74 (2024-08-25 - Rating: 5)
Great service! Polite, respectful and explained exactly what was the problem and what to do to prevent it. Kept it honest and got the job done in minutes. Truly will recommend. -
Review 75 (2024-09-21 - Rating: 5)
Great service. fast response. cleaned up area. Gave discount i was not expecting. saved me $$$!!! sooo glad i called and got repairs done immediately. Gio S -
Review 76 (2024-06-05 - Rating: 5)
Our kitchen sink was clogged . Israel got there when he said he would. The clog was not easy for him, he had to trek the snake from one side of the house to the other more than once to get it all cleared. He was very pleasant, professional and very helpful in getting the job done. He shared some plumbing tips with us to help in the future. He even went way above and beyond the call of duty to offer to call our property manager and explain the situation and his recommendations to him. He is a great guy and was truly our, Rooter Hero !! -
Review 77 (2024-09-18 - Rating: 5)
Rooter Hero was great and did exactly as advertised, $77 to clear my drain, excellent and friendly technician. Highly recommend, thank you guys. -
Review 78 (2024-06-22 - Rating: 5)
Raymond has been so helpful , I really appreciate it. Every time I would have questions or concerns about our water heater he was so kind to explain everything to me. Thank you again. I would also like to share that the whole team have been amazing from Start to finish. Thank you Rooter Hero plumbing & Air. -
Review 79 (2024-09-27 - Rating: 5)
Cris Aguilar did an exceptional job and hes a model professional, will definitely request for his services again. -
Review 80 (2024-10-21 - Rating: 5)
Wonderful prompt service. Professional and courteous. This is the 2nd time I have used this company they are great!! -
Review 81 (2024-09-11 - Rating: 5)
Excellent service. They were thorough and explained every step of the way and provided alternate solutions. I have and will recommend without hesitation -
Review 82 (2024-08-17 - Rating: 5)
Tech Gio, was great! Helped me out with clogged toilet and did a fantastic job. Highly recommend. -
Review 83 (2024-10-15 - Rating: 5)
Bryan was patient, fully informative, affordable and handled the clog perfectly & quickly. Great job. Thank tou -
Review 84 (2024-07-12 - Rating: 5)
Technician Gio was awesome to work with, swift action and early arrival to help us figure out our issues and provided viable solutions! -
Review 85 (2024-07-29 - Rating: 5)
Miguel Tellez and his team did an excellent job on our toilet repair. Fast, friendly, and affordable! We would absolutely recommend! -
Review 86 (2024-08-17 - Rating: 5)
Fast attentive came in the same day fix the problem. Excellent price! Definitely will call Rooter Hero again if I have any more plumbing issues🙌 -
Review 87 (2024-06-05 - Rating: 5)
It ended up not being a plumbing issue, but Diego was prompt and professional. He identified that the issue was actually the seal on the sink. We paid $77 for the diagnostics which we felt was fair considering how thorough he was. If we have another issue in the future, we would use the company and Diego again. -
Review 88 (2024-06-18 - Rating: 5)
Raymond was very professional even though we didnt get any service done today he was very honest and very knowledgeable on the cost that we would endure. I requested for him to come back and he reassured me that anybody that works in the company is just as professional as he was not to worry thank you for making us feel good in regards to our visit -
Review 89 (2024-10-07 - Rating: 5)
Very polite and very good energy he fixed our drain in no time very friendly. Would definitely have him back at the house if we needed him. -
Review 90 (2024-08-13 - Rating: 5)
Cjance, was polite and courteous, and most of all he fixed the clogged drain in a very short time.I certainly would recommend Rooter hero Plumbing to anyone. -
Review 91 (2024-09-07 - Rating: 5)
Diego was excellent. He got the job done quickly and was very professional. Hes my Hero!@ -
Review 92 (2024-06-22 - Rating: 5)
We had a great experience. Raymond explained the issue in terms we could understand. The service was great and most importantly it was guaranteed. We will definitely use them again. -
Review 93 (2024-08-29 - Rating: 5)
Jesus did a great job on flushingmy tankless water heater, very professional and outstanding, I definitely highly recommend him. -
Review 94 (2024-09-26 - Rating: 5)
On time and fixed the blocked line within 30 min, then cleaned up the restroom once complete. Spencer did a great job! -
Review 95 (2024-03-28 - Rating: 5)
Rooter Hero Plumbing got the Job done, in a friendly, professional manner. Noah which is the plumber who gave us the service was informative, always keeping me informed on whats going on. He is also good with dogs, which is a huge plus for any home owner with pets! Im 100% sure that everyone in this company holds up to the high standard that Noah showed today! All in all Rooter Hero is the way to go ! One last thing, Awesome prices as well! -
Review 96 (2024-07-30 - Rating: 5)
We made one call and they were here within the hour. They made everything easy for me and my family being that our toilet overflowed after midnight… thank you so much! -
Review 97 (2024-08-24 - Rating: 5)
Gelacio was very nice and professional. He explained everything well and did a great job. -
Review 98 (2024-03-23 - Rating: 5)
Gonzalo was awesome. Great plumber, very knowledgeable! It was nice especially after getting a Mickey Mouse plumber earlier that didn’t know what he was doing. Gonzalo came in and did an efficient job. I would highly recommend him and Rooter Hero!!! :) -
Review 99 (2024-09-02 - Rating: 5)
Juan was amazing. He went above and beyond to fix a bursted pipe. Highly recommend him to anyone. Thank you Juan -
Review 100 (2024-06-04 - Rating: 5)
Rooter Hero is great. We called about our problem and they arrived in the time frame as promised. The service technician was very courteous and professional. He was careful of the property and cleaned up everything. I am so pleased with the job and will definitely call again should another problem arise. The fee was reasonable too. I highly recommend Rooter Hero!Thank you… -
Review 101 (2024-07-22 - Rating: 5)
Miguel was very polite and knowledgeable. He made sure everything was cleaned afterwards. I want to thank Miguel for working with us to keep meet our needs. -
Review 102 (2024-07-07 - Rating: 5)
Bryan from rooter was great to work with, he was very knowledgeable and completed our project on time. He cared about our issues and worked hard to complete them in a timely manner -
Review 103 (2024-08-03 - Rating: 5)
Our houses cast-iron sewer is 101-years old. Hero Rooter stuck with the snaking effort even though our sewer clog was very stubborn. We are very pleased with their service. -
Review 104 (2024-09-18 - Rating: 5)
Bryan Gill from Rooter Hero Plumbing did an amazing job fixing my clogged tub for just $77! He was not only professional but also had a great sense of humor, which made the whole experience much more pleasant. Unlike other plumbers I’ve dealt with, Bryan was honest and didn’t try to upsell or rip me off. I really appreciated his transparency and efficiency. I would definitely use his services again and highly recommend him to anyone needing a reliable plumber! - Ariana Constancio. Serviced 9/18 -
Review 105 (2024-08-29 - Rating: 5)
My toilet was clogged and My rooter hero Jesus came to the rescue! Unclogged the toilet for a very affordable price and within 2 hours since I called:) I definitely recommend!! -
Review 106 (2024-10-13 - Rating: 5)
Quick response and very knowledgeable and cleared the drain so fast. Very happy with the service and the customer service rep was super nice and efficient -
Review 107 (2024-10-30 - Rating: 5)
Rooter hero plumbing and air were amazing. Miguel was amazing and very helpful. Would 100% recommend -
Review 108 (2024-10-30 - Rating: 5)
Tech Gio did good job. Friendly. Professional. AND Explained everything to me very well. -
Review 109 (2024-06-11 - Rating: 5)
Let me start by saying huge thanks to Alex for his amazing service! My irrigation system was a disaster I had a major pipe crack near my mainline to my house and the water was going everywhere which turned my lawn into a swamp. I called Rooter Heroes and Alex was the service person that came to help with our emergency. Here is why you should call Rooter.Hero Plumbing? The determination to find the fix that wasnt a simple issue,and Alex was determined to find out where and how to fix it the problem. The tenacity you can trust, for the company and Alex showed to us that they wanted to get our water back on in top shape. The professionalism not just from Alex but the individuals that took my phone call, you can rest assured that everyone at Rooter Hero will take care of your plumbing ssues. They will explain everything clearly answer any questions you have and are patient and will keep you informed of everything theyre doing each step of the way. Overall , we recommend Rooter Hero plumbing , and highly recommmend asking for Alex you will get professional service very end. -
Review 110 (2024-07-15 - Rating: 5)
Great work called up had somebody here the next morning got my shower unclogged in a few minutes Miguel did a great job and fast was very friendly went above and beyond explaining everything great job -
Review 111 (2024-06-14 - Rating: 5)
Diego did an outstanding job installing my kitchen.faucet. He showed up on time, was very neat, friendly and a diligent worker. Highly recommended. -
Review 112 (2024-03-18 - Rating: 5)
We had a main sewer clog and Rooter Hero sent out a plummer rather quickly. The service was terrific. Leo was very friendly and went above and beyond. He shared that he was fairly new to plumbing, but he seemed to really knew his stuff (from my perspective) and anything that he did not know, he did not try to come up with an answer, he called his supervisor and got a solid answer. Great service. Their work is warrantied for one year. That is great peace of mind. I would Highly recommend them. Ask for Leo. -
Review 113 (2024-08-23 - Rating: 5)
They hooked up my washer and Noah was respectful and friendly. He did a good job 👍 -
Review 114 (2024-08-27 - Rating: 5)
Very timely, pleasure to have in my home, always kept me informed of what was going on. Would 100% reccomend and also use again! -
Review 115 (2024-05-15 - Rating: 5)
Rooter Hero these guys are incredible. I had a main sewer line issue. They sent out Christian and his crew and the guys took care of business. Christian has the knowledge and knows what hes doing. To bad its only 5 stars cause I would give them 10 stars. Keep up the good work and next time I have a problem I know who to call. -
Review 116 (2024-06-24 - Rating: 5)
Rooter Hero was great. Juan Hernandez did a great job explaining the issues and the services were completed on time. Definitely would use Rooter Hero services again. -
Review 117 (2024-08-10 - Rating: 5)
Robert Guttierez of Rooter hero plumbing showed up in about half hour from when called in request. Did the job promptly and efficiently and at quoted price. -
Review 118 (2024-10-25 - Rating: 5)
Bryan did a great job and was professional and friendly. Awesome! -
Review 119 (2024-07-19 - Rating: 5)
Jackie is awesome. Very professional and friendly. Your company is fortunate to have a great worker like him. -
Review 120 (2024-10-11 - Rating: 5)
Great service for a great price!! Fast response, very professional, very experienced. Thank you Ken and Cameron -
Review 121 (2024-10-17 - Rating: 5)
Gio.saavedra did an excellent job. Very good experience. Was very helpful. Very experienced and knowledgeable plumber!!!! -
Review 122 (2024-10-07 - Rating: 5)
Juan provided an excellent service and was informative and respectful. I will be reaching out for any of my plumbing needs moving forward -
Review 123 (2024-10-16 - Rating: 5)
Very happy with Raymond, he was professional, courteous and fixed our issue.Thank you for being our hero today! -
Review 124 (2024-03-22 - Rating: 5)
Noah and Jake were excellent at the service they provided. They were knowledgeable and polite. Its nice to have such friendly and professional technicians in my home. Ill definitely be using this company for all my plumbing needs. -
Review 125 (2024-05-07 - Rating: 5)
Byron and tech Gio, main line blockageI am very happy with the service received. Gio was professional, knowledgeable and personable. Highly recommend him. Bryon as well was thorough in explaining issues and involvement needed. Friendly and professional. These two are a great team -
Review 126 (2024-05-08 - Rating: 5)
Rooter Hero responded to my emergency call promptly with a super plumber named Giovanni. I am grateful they were able to send someone who was able to locate and explain the issues clearly before fixing them. Thank you Rooter Hero for your awesome administrative and plumbing team. Thanks Giovanni, Byron, and Steve. -
Review 127 (2024-02-24 - Rating: 5)
Chris Aguilar did such a great job today, taking the time and explaining the problem with cleaning the main line. I feel he goes way beyond what is expected of him and I will recommend him to others. Cris made sure before he left that the line was clear. It is a good feeling to know that he made sure I understood. A great representative for your company. -
Review 128 (2024-07-12 - Rating: 5)
Very good service. I will definitely use again in the future. They were very professional and quick. Robert Gutierrez went above and beyond. Thanks. -
Review 129 (2024-07-17 - Rating: 5)
GIO showed up late on a saturday non emergency call both toilets were not working. Fixed all issues with the plumbing. Very curtious and profressional. -
Review 130 (2024-09-29 - Rating: 5)
They did perfect work and Im so happy! Thank you so much ♥️ -
Review 131 (2024-05-15 - Rating: 5)
Tech Gio, very great attitude. Knowledgeable. Fixed our clog with no issues. Highly recommend.Appointments were within a reasonable time -
Review 132 (2024-09-28 - Rating: 5)
Very personable. Unclogged my drain and CLEANED UP after. That almost never happens. Thanks Brian! -
Review 133 (2024-04-04 - Rating: 5)
Brandon was a very professional, efficient and courteous technician. He was friendly, explained the work he was performing using easy to understand terms, plus offered preventative measures advice!! He competed the repair in a timely manner and the cost was very reasonable! -
Review 134 (2024-04-09 - Rating: 5)
This is the first time I’ve ever had a catastrophic plumbing issue and Brandon with Rooter Hero Plumbing came to fix the major leak I had in my condo. He was clean, on time and personable. I was extremely worried but he explained what happened and easily found where the leak in the wall was located. He had to cut a piece of the crumbling wall out and replace a pipe. It did a phenomenal job and everything started working properly within a couple of hours. I had a question a couple of days later and he helped me solve the issue. I recommend his services to anyone! -
Review 135 (2024-08-02 - Rating: 5)
Noah was Outstanding in service, both customer service and the actual job fixing our broken pipe. I highly recommend him. -
Review 136 (2024-05-12 - Rating: 5)
Gonzalo was out here he cleared all the lines. He cleaned up his mess when he was done it was great customer service. He was very personable and respectful. Would definitely recommend Rooter hero for Gonzalo. -
Review 137 (2024-08-26 - Rating: 5)
He was an absolute joy to work with if its possible to give this man 10 Stars I would do it in a heartbeat! He knew what he was doing got it done in a very timely fashion and he had an amazing personality! He had the personality that you need to have doing this kind of work and like I said if I could give this man 10 Stars I give him 10 but on a scale from 1 to 10 I give him a 20! I will definitely use this company again -
Review 138 (2024-03-26 - Rating: 5)
Byron and Gio were fabulous. I suspected I had an issue when my floors were hot and I gave Rooter Hero a call. Byron and Gio got to my house shortly after the call and explained what was going on - I had a slab leak. They gave me options on how to fix the issue and even offered finance options. These guys are the real deal - very reliable AND they were fast, friendly, knowledgable, and CLEAN. 5 stars and will definitely recommend to my friends and family. -
Review 139 (2024-07-06 - Rating: 5)
From start to end, Spencer was polite, professional, communicative and provided great customer service from start to finish. Would definitely use Rooter Hero Plumbing & Air again. -
Review 140 (2024-07-22 - Rating: 5)
Tech Giovanni was an excellent guide through the repipping of my house. He explain each step that was necessary for my plumbing -
Review 141 (2024-06-15 - Rating: 5)
Tech Gio did a fantastic job, very knowledgeable and his suggestion will have me doing more business with his firm. -
Review 142 (2024-07-18 - Rating: 5)
Robert G. Was very professional and Did an excellent job clearing my washing machine stoppage . Satisfied with the service and price overall very affordable would definitely recommend . -
Review 143 (2024-03-15 - Rating: 5)
Byron and Gio are my heros. I had a slab leak. I was having problems trusting a true and honest plumbers. I’m glad I was able to find rooter hero and they helped me out. 100% satisfied with their service. -
Review 144 (2024-07-03 - Rating: 5)
Gio, from Rooter Hero provided excellent customer service. He was very professional, informative and extremely respectful. -
Review 145 (2024-03-20 - Rating: 5)
Gonzalo is a great plumber. He was professional and courteous and addressed all my needs. He provided me with several options to take care of the stoppage at my home. I recommend him highly. -
Review 146 (2024-07-28 - Rating: 5)
Alexander arrived on time and very professional. He was very courteous and explained everything. -
Review 147 (2024-08-01 - Rating: 5)
Fernando rocks!!! Bigtime!!! He went over and above to give us the best customer service ever!! Thank you sooooooo much Fernando!!! -
Review 148 (2024-05-25 - Rating: 5)
I had the unfortunate realization that my kitchen sink was getting backed up, so I called Rooter Hero. Robert was in my home within 1.5 hrs and the problem was fixed in less than an hour. He was very friendly and efficient and took the time to explain the likely cause of our problem. Thanks, Robert! -
Review 149 (2024-04-21 - Rating: 5)
Gonzalo had a great attitude at coming out at a late hour. He did a great job of clearing our clogged toilet and made some helpful suggestions. I would recommend him. -
Review 150 (2024-03-26 - Rating: 5)
Brandon Ramirez was great! He is very professional and knowledgeable. His polite demeanor helped in a stressful situation on a night call. I highly recommend Rooter Hero. -
Review 151 (2024-09-24 - Rating: 5)
Robert was polite and professional and completed my service request in a timely manner with my full satisfaction. -
Review 152 (2024-07-13 - Rating: 5)
Tech Gio, had trouble with AC leaking came out immediately and fixed the problem with ease! Great customer service and quick to repair -
Review 153 (2024-06-21 - Rating: 5)
Juan Hernandez, JC was prompt and knowledgeable in being able to unclog and fix a major sewer pipe clog. Friendly! Will certainly keep his card for future jobs! -
Review 154 (2023-12-10 - Rating: 5)
Tony came out to help me with an issue that was having with my water heater. He was punctual, knowledgeable, friendly, and courteous. I really appreciate him coming out and fixing the problem with my water heater. Definitely 5 star service! Thanks again Tony! -
Review 155 (2024-10-11 - Rating: 5)
Giovanni.s & James s very satisfied helpful professional. I use this service again. -
Review 156 (2024-09-11 - Rating: 5)
Jesse was polite, friendly, competent and explained what he did, well. Thank you. -
Review 157 (2024-07-17 - Rating: 5)
It was great service. Everything was done with within an hour from call to finish. Christian A. was polite and very professional -
Review 158 (2024-08-09 - Rating: 5)
Robert was very friendly and helpful, arrived at the job site right on time,got the job done very quickly and efficiently. Thanks robert! -
Review 159 (2024-07-26 - Rating: 5)
Fast, friendly, and not expensive…. Came out faster than the ETA provided… would definitely call again -
Review 160 (2023-09-01 - Rating: 5)
Bryan gill was excellent, customer service, and professionalism. We had a really hard drain to unclog, and he persistently worked on. He didn’t give up and successful made my day so happy with the service I received from Bryan he was friendly and understanding!!! We are getting ready to celebrate our granddaughter 3 rd birthday and this clogged drain was a big problem!! thank you BRYAN for your help greatly appreciated you’re an asset to rooter hero plumbing. -
Review 161 (2024-06-08 - Rating: 5)
I would definitely recommend rooter hero! Israel was on time, friendly, and worked hard til the job was done. If you need a plumber, he’s the guy you wanna call for sure -
Review 162 (2024-10-03 - Rating: 5)
Gio.S excellent service. Explain everything very clearly. Highly recommend. -
Review 163 (2024-08-13 - Rating: 5)
Tech Gio was very professional and excellent in guiding us and explaining our water leak problems and options. -
Review 164 (2024-10-25 - Rating: 5)
Mr. Leo is very helpful and knowledgeable. I am thankful for his work.. -
Review 165 (2023-11-23 - Rating: 5)
Our tech Gio came out quickly on Thanksgiving morning to check a clogged toilet when we were expecting 15 guests later in the day.He was courteous, helpful and thorough. Great service! -
Review 166 (2024-04-01 - Rating: 5)
Noah,J came in diagnosed the problem. Explained the process and cost and Noah was friendly, polite and very pleasant to wort with. If I could give him a 10 star. I would Hero Pliumming is very fortunate to have him working for them. -
Review 167 (2024-03-24 - Rating: 5)
My bathroom sink was stopped up. I called Rooter Hero and Hugo responded. He was on time , professional, and explained everything. I have used Rooter Hero in the past and found them to always provide exceptional service. I would recommend them to anyone who needs help. -
Review 168 (2024-03-22 - Rating: 5)
Cris a and Steve were 100 percent knowledgeable and adaptable to our specific situation . Very patient and listened to my concerns . They were ver diligent in completely the job and had no issues showing me they did answering lots of questions I had . They made sure the job was done right and . They were very courteous patient and good listeners . Would reccomend this company as well as would use again !!!! Thank you Chris a!!! -
Review 169 (2024-05-28 - Rating: 5)
Tech Gio was very help and trustworthy with the snaking and jetting of our main line at our house. Highly recommend this service. -
Review 170 (2024-04-08 - Rating: 5)
It’s Sunday evening , and major water leak. Called rooter hero , and they sent Gonzalo Muñoz in 20 mins. Faster than they quoted. Gonzalo came through , localized the issue , and fixed it quick. Got the Jordan’s muddy , but got the job done asap. Great job. I’d have him here again if any issues arise. -
Review 171 (2024-03-18 - Rating: 5)
Raymond was great. I sent in a request for service and was contacted immediately. Raymond showed up shortly after and was able to fix the problem. Really satisfied with their staff, service, affordability, and promptness! -
Review 172 (2024-08-04 - Rating: 5)
Didnt work out the first time came back a second time no problem got it done love this company -
Review 173 (2024-03-08 - Rating: 5)
Technician Gio was able to come out and help me with my gas leak issues and did an amazing job. Very professional and knowledgeable . Very much appreciated and will definitely use again! -
Review 174 (2024-01-05 - Rating: 5)
Gio came out to fix the pressure regulator. It was exceptional work. He went above and beyond. When he checked the water flow, he noticed the shower draining slowly, therefore, he cleared the blockage. He was a consummate professional and did a thorough job. I am definitely recommending Rooter Hero! -
Review 175 (2024-10-13 - Rating: 5)
Great service. fast , clean and very prompt. I was very pleased with the service would recommend 💯 . -
Review 176 (2023-12-08 - Rating: 5)
We had a plugged up kitchen sink and a overflowed washing machine incident right before Thanksgiving day. A service technician named Robert came to the rescue! He showed up within the promised time. It took no time for him to get to the problem and resolve it with in minutes. He was very courteous and professional. We will definitely use Rooter Hero again! -
Review 177 (2023-11-30 - Rating: 5)
Israel first of all a nice guy and courteous. He knew the work he’s doing, and did it right. He did not leave his work not until we’re satisfied. He was so concern about our issue and help us understand what needed to be done. Excellent job he performed. -
Review 178 (2024-08-16 - Rating: 5)
Jesse came out earlier than expected did his job quickly and cleanly and was professional -
Review 179 (2024-03-17 - Rating: 5)
Bryon and Tech Gio helped me with a clogged washing machine drain pipe. They did same day service and great work. They completed the work and cleaned the area thoroughly before leaving. -
Review 180 (2023-12-16 - Rating: 5)
Israel was our technician and we truly felt comfortable with him. He would stay until the job was finished (including late hours) and truly went above and beyond in his job. We had two major jobs that needed to be done and he was very knowledgeable and informative about both jobs.- The Guzman’s -
Review 181 (2023-11-22 - Rating: 5)
We wanted to express our sincere gratitude for the professionalism we received from the technician, Cris, #8516 when he arrived at our home. Cris quickly assessed our problem and was equally fast at repairing it. He respected our home by keeping the area he worked clean and was extremely courteous throughout. With that being said, we would definitely recommend this company and more specifically, Cris, to address any plumbing issues. -
Review 182 (2024-08-08 - Rating: 5)
Noah was kind, patient and provided the best service. I would absolutely recommend Rooter Hero and Noah! -
Review 183 (2024-08-11 - Rating: 5)
Gonzalo was very professional and helpful. The entire process was stress-free. -
Review 184 (2024-08-10 - Rating: 5)
Excellent service, price is right. I highly recommend to others, you wont be disappointed. -
Review 185 (2024-08-23 - Rating: 5)
Cris angular was xlnt- knowledgeable, friendly, professional and courteous! Xlnt company man. Mary P. -
Review 186 (2024-07-11 - Rating: 5)
Tech Geo did a wonderful job with my new shower valve installation. Highly recommend! -
Review 187 (2023-09-01 - Rating: 5)
So glad I found this company . Because the guy they sent out Bryan Gill rocked . He was on time , professional, and personable. He explained everything and left the job better than he found it. Extra bonus he made us laugh . Will definitely call them again should I need those services. Thank you Bryan!!!! -
Review 188 (2024-11-05 - Rating: 5)
Leo is very friendly and we are happy with his service. -
Review 189 (2024-07-05 - Rating: 5)
Dominick was very professional and he unstopped my sink. This company also responds quickly which is a plus for me . Thank you Rooter Hero! -
Review 190 (2024-05-11 - Rating: 5)
Leo came quickly and fixed our leaking pipe under my water heater. He was very polite and answered all my questions. Very happy with the results. -
Review 191 (2023-09-30 - Rating: 5)
Israel was very professional, he showed us the problem about our toilet and talked with us every step of the way as far as the cost. He was great very clean and very respectful to our home and property. I would recommend him and the company. I would definitely use them again. -
Review 192 (2024-08-06 - Rating: 5)
Very nice young man gave me his honest opinion on things. I really appreciate it. Thank you very much. -
Review 193 (2023-10-26 - Rating: 5)
Israel was fast and very helpful. We had a clogged toilet and he came within a hour of our call (6pm) and fixed the issue. He was polite and even gave me some suggestions to prevent future issues. Would definitely use Rooter Hero again. 100% recommend. -
Review 194 (2024-03-22 - Rating: 5)
The best service, Gonzalo Munoz was very professional and knowledgeable. Explained to us the entire process as he was doing the job. I highly recommend his services. -
Review 195 (2024-09-06 - Rating: 5)
Always prompt, professional, and friendly. Easily my go to for any repair needs. -
Review 196 (2024-04-08 - Rating: 5)
Tech Gio was very professional. He came and helped with my slab leak. I highly recommend him. He did a superb job. -
Review 197 (2024-04-02 - Rating: 5)
Tech Gio did a wonderful job cleaning out my sinks. He was exceptionally helpful and will certainly call on him/them again.