Mr. Rooter Plumbing of Pomona Valley

Located in Pomona, California

Address: 300 S Park Ave Suite 825, Pomona, CA 91766, United States

Phone: +1 909-303-6251

Rating: 4.9

Services

Online estimates
Wheelchair-accessible seating
Wheelchair-accessible toilet
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-03 - Rating: 5)
We had an emergency situation during a weekend. I called and the receptionist was super friendly. She was able to get someone to come to my house and view my situation that same day. The plumbers were super helpful and got the job done as quickly as they could. Highly recommend them.

Review 2 (2024-11-28 - Rating: 5)
Operators were excellent and able to get me in the same day. Dylan, the service tech, was very professional and did an excellent job explaining what he was going to do and giving me an estimate before performing any work.

Review 3 (2024-10-31 - Rating: 5)
Mr Rooter was able to restore my hot water in a very timely manner and did a very good job installing a new water heater for me. They were very professional. I will use them again should I have a need for a plumber.

Review 4 (2024-09-07 - Rating: 5)
Mr. Rooter had excellent service and complete transparency. We were able to schedule same day service and the issue was fixed immediately. Marcus helped us with our problem and he was very professional.

Review 5 (2024-11-12 - Rating: 5)
My house is very, very old. The pipes are leaking under the house. My kitchen was flooded. I needed Dr. Rooter to snake the kitchens pipe. They found old rusty pipes leaking into the foundation. The settings were out of compliance. Their technicians fixed all my plumbing problems at a price and payment terms I could afford.

Review 6 (2024-09-27 - Rating: 5)
Excellent! It was only 6:00 P.M. and I couldn’t find any plumbers available for that evening!?! I was shocked. I had called about 13 companies, many that advertised 24/7 and same day service to no avail. I kept searching and found them and they came within an hour or so as promised! Mr. Rooter is my new company!

Review 7 (2024-12-03 - Rating: 5)
Excellent service. I am very pleased with the quality of work. They certainly are my contact for future plumbing needs.

Review 8 (2024-09-03 - Rating: 5)
Mr. Rooter was fast and efficient getting my plumbing problem solved! Will most definitely be calling him again when I need help with any of my plumbing issues.

Review 9 (2024-08-30 - Rating: 5)
Enrique and his manager, Carlos were both mindful, respectful, and top-notch professionals, who were willing to go the extra mile to ensure the drain blockage was clear before leaving our home. They performed a camera viewing of the underground pipes, and shared their findings, and options to remedy future clogging.

Review 10 (2024-08-19 - Rating: 5)
Gabriel and Edwin did great jobs replacing parts that were leaking in the sewer pipes under the house, and in a toilet. Cleaned up and sealed around the toilet All perfect.

Review 11 (2024-06-29 - Rating: 5)
Ricardo was very knowledgeable and quick thinker on how to solve the gas line issue to be able to push my stove flush with wall. Very professional and courteous. Would definitely use Mr. Rooter in the future.

Review 12 (2024-09-07 - Rating: 5)
Luke did a very good job helping us with our gas line, and for a good price! Would definitely recommend to give them a call👍🏻

Review 13 (2024-09-10 - Rating: 5)
Mr. Rooter was very detailed and outcome was very good! I will refer him to whoever needs plumbing issue. Thank you!

Review 14 (2024-08-22 - Rating: 5)
Great service and great price! They clearly explained the situation to us and recommended services for the future. They also cleaned up :)

Review 15 (2024-04-01 - Rating: 5)
I contacted Mr.Rooter, my call was answered very professionally, they listened to my service needs. I was immediately scheduled for a service call and later contacted on the status of the arrival of their Service Professional. Once Sefa arrived he assessed the situation and went into action. He ensured my sewer line was all clear!I highly recommend Mr. Rooter for reliable, dependable service. Their service cost was very reasonable!!Thank you,Mark LujanHacienda Height, CA

Review 16 (2024-02-27 - Rating: 5)
Both my wife and I were especially impressed with the friendliness and professionalism shown by Richard, Raymond and Korin. We agreed to contract with them rather than other companies because of the way they handled themselves and the way they treated us. After the project started they stayed professional and friendly. This was a big job and went into Saturday evening. While some would try to hurry to go home, they were meticulous and detailed-oriented until it was done properly and to OUR satisfaction. Money well-spent.

Review 17 (2023-09-10 - Rating: 5)
This is my second time using this company and they never disappoint. They have helped me in emergency situations. Santiago the plumber who serviced our home was very professional, knowledgeable and helped educate me about the plumbing. I appreciate working with someone like him who knows what they are doing and helped put us at ease when he fixed the problem.

Review 18 (2024-12-11 - Rating: 5)
My experience was fantastic. Ontime, friendly, efficient. Highly recommended

Review 19 (2024-07-07 - Rating: 5)
I would definitely recommend came out in a timely manner and were able to address the issue immediately, and the two gentlemen they sent out were very professional and friendly

Review 20 (2024-02-04 - Rating: 5)
Kyle our service technician was great today taking care of our plumbing problem. He kept us informed of all the work that was needed, he was neat & clean and completed the job throughly.

Review 21 (2023-12-03 - Rating: 5)
Rico was so helpful and a joy to be around. Pricing is very affordable which I appreciate his work was quick and easy. This is a great company compared to what I’ve had before!

Review 22 (2023-07-23 - Rating: 5)
All of the above - from the call for service to the completion of the work was a very positive experience. The young man who took my call was very friendly and helpful, assuring me a technician would arrive in about 1 hour to Carlos, the tech, unclogging the drain and then asking for some cleaning product to finish cleaning the area. Turned a very stressful situation into a peaceful finish. Definitely recommend Mr. Rooter of Pomona Valley!

Review 23 (2024-01-26 - Rating: 5)
Thank you, Rooter Plumbing. I requested for them to go out my parents house because there water heater was out. Its been out for a while and unable to use hot water. Rooter did everything in 1 day. My parents are happy with the service. Thank you!!

Review 24 (2023-03-03 - Rating: 5)
We had a surprise gas leak at our home and our gas was shut off. We called Mr. Rooter and within 45 minutes Richard Arellano showed up to help us out even though it was after 6:00pm. He quickly assessed the situation and recommended some repairs to prevent future leaks as well as repair our current issue. He was kind, friendly, clean, and very knowledgeable. After we approved the repairs he quickly performed the interior repairs so he didnt have to go in and out of the house and could focus on the exterior repairs. He worked for several hours during the night and even had to do some digging. In the morning the repairs were complete and our yard was restored like he had never been there. We were able to call and get someone to come out and turn the gas back on the same day! We will be calling Mr. Rooter for all our plumbing needs and requesting Richard Arellano whenever he is available. I recommend you do the same!

Review 25 (2022-08-06 - Rating: 5)
Eddie came to change the water main. He was very personable and an honest guy. He started on the job immediately and was hard at work to dig the trench to get to the issue. The work he did should have been a two man job but he did it without a complaint. We were very happy with the job he completed. He gave us regular updates and reassured us it would to our comfort our expectations. I hope the company will realize what an asset he is for your company If we should need plumbing service we will make sure to ask for him to do our job. Five stars for Eddie.

Review 26 (2022-11-16 - Rating: 5)
I definitely recommend Mr. Rooter Plumbing. Gabriel and Richard are awesome and provided wonderful customer service. They unclogged our drain and ran a camera down our pipes for an excellent deal. They also explained clearly all the issues they found, what we should expect and recommended next steps. Definitely recommend Mr. Rooter and would use them again! Thanks

Review 27 (2024-02-26 - Rating: 5)
Plumber Richard Gutierrez & his assistant were very professional, efficient, neat & clean. So far very pleased w/ their service.

Review 28 (2024-05-22 - Rating: 4)
All crew was very friendly, answered all questions,helped us with the crédit approval,worked hard,they did extra duties for us.thanks Grabriel, Enrique and all workers.

Review 29 (2023-01-03 - Rating: 5)
The technician was on time and very capable. He hooked up the water heater I had purchased from home depot only to find that it was defective. He then got authorization to install a second watet heater which worked. I am very happy with the service and quality of work performed! Thank you!

Review 30 (2024-06-26 - Rating: 5)
Richard explained the job clearly prior to beginning. Job was completed in a neat and timely manner.

Review 31 (2024-12-11 - Rating: 5)
Nathan was perfect , he was very informative on my plumbing project and very helpful . I would definitely call him again .

Review 32 (2023-08-10 - Rating: 5)
Needed my tank heater removed because it was in the way of a remodeling project. Richard was able to quickly get to the site and remove the tank, allowing the word to move forward and he did so with a great sense of professional and at a reasonable rate.

Review 33 (2022-08-16 - Rating: 5)
Richard came to our facility he was on time very professional and affable he did his job and when he was finished he left the place cleaner than when he arrived even after letting him know that I would clean up after him.he also put a camera into our system so he could advise us as to what we would need to prevent the problem in the future .I would definitely recommend Mr Rooter to anyone who needed their service I would also add that thier price was as advertised .Richard is an employee that any employer would be proud to have represent their Company . 5 STARS to Mr Rooter.

Review 34 (2024-09-15 - Rating: 5)
Nathan & Adam were so nice. They explained everything very well and I felt like they had my best interests in mind. They came on a Sunday and I thought it would be an additional charge, but they said no, it’s the same price every day. I called them at 8 am & they were here by 10. They had my problem fixed in no time for a reasonable price. I highly recommend them and the next time I have a problem I’ll call them.

Review 35 (2023-08-24 - Rating: 5)
Jose arrived on times d did an excellent job. I informed Him when it comes time to move the washer and dryer back into the laundry room I will contact himSincerely,Tom Draper

Review 36 (2024-12-13 - Rating: 5)
Great service and experienced help on a difficult problem

Review 37 (2023-11-27 - Rating: 5)
Javier was very professional and explained everything. Great pricing and I will use Mr. Rooter Pomona again. I highly recommend them.

Review 38 (2024-11-06 - Rating: 5)
Wallace was very professional and polite. His work was thorough and neat. I could not have been more pleased.

Review 39 (2022-09-26 - Rating: 5)
Santiago Grajeda and his partner came over my place to help with a problem with my garbage disposal. The water wasnt going down and they replaced the piping and helped unclogged it. They where kind enough to discover the main reason it wasnt properly draining. I look forward to doing business with them in the future and I highly reccommend them!!!

Review 40 (2023-09-08 - Rating: 5)
Frank Valdez was very professional and gave us good information very nice and helpful !!! he made us feel comfortable with what he was doing!!

Review 41 (2024-04-04 - Rating: 5)
Wally was professional. I like the fact that in the invoice that he prepared had photos of before, during and after of the work performed.

Review 42 (2023-07-12 - Rating: 5)
Frank and his assistant were Very professional, friendly and honest!!! I would definitely recommend them to anyone in need of a professional.

Review 43 (2024-03-23 - Rating: 5)
Adam and Edward is extremely knowledgeable in what they are doing. Very professional and helpful.

Review 44 (2022-10-26 - Rating: 5)
I was surprised of the quality of service and product. It was recommended extra work was needed prior to the plummers departure. Many other plummers wouldnt say anything.

Review 45 (2024-09-04 - Rating: 5)
8530 Firestone BlvdDowney, CA, United States12

Review 46 (2024-09-04 - Rating: 5)
Availability, knowledgeable ,professional, excellent employees 👏

Review 47 (2024-07-19 - Rating: 5)
Ricardo was very friendly and professional! Explained the situation clearly and was very informative. Thanks Ricardo!

Review 48 (2023-03-14 - Rating: 5)
Will recommend to anyone very professional and will work with you. There very polite

Review 49 (2022-04-21 - Rating: 5)
Jovanny. Thank you so much for being so patient and understanding with me. Thank you for your kindness and i will talk to you soon. I strongly recommend Mr. Rooter

Review 50 (2024-02-28 - Rating: 5)
Professional staff, courteous and efficient. Highly recommend this company

Review 51 (2023-01-06 - Rating: 4)
The plumber was profecional and helped with my drain issue in a timely manner. Pleased with the work.

Review 52 (2022-10-11 - Rating: 5)
The tech is so professional and helpful that I appreciate this company employing such an individual. He’s the reason I keep using this company.

Review 53 (2023-06-22 - Rating: 5)
Had a plumbing issues. Mr rooter had a service technician at my office within 45 minutes

Review 54 (2023-12-17 - Rating: 4)
We had a supposedly simple bathroom sink draining blockage problem which turned out to be a much more serious one. Adam, a service professional, was very professional and patient during the whole repair process. We value greatly his straight forwardness and high work ethics. Arthur, a coworker, teamed up very well with Adam to get the job done. We appreciate their good efforts.

Review 55 (2024-02-04 - Rating: 5)
I recommend this company to friends and family. The plumber Arthur was very professional and did a great job. I’m very happy with the service.

Review 56 (2023-10-09 - Rating: 5)
Eduardo was very courteous and professional in his interactions with us and the tenants. He was also very prompt and diligent in the cleanliness and quality of repairing the broken pipe in the kitchen.