Wickford Appliance Sales & Service

Photo of Wickford Appliance Sales & Service

Located in Pawtucket, Rhode Island

Address: 207 Newport Ave, Pawtucket, RI 02861, United States

Phone: +1 401-726-4240

Rating: 4.8

Services

  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Same-day delivery
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Assembly service
  • Repair services
  • Service guarantee
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Appliance parts supplier
  • Appliance repair service
  • Appliance store
  • Refrigerator store
  • Washer and dryer store

Photos

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Comments

  • Review 1 (2024-12-31 - Rating: 5)

    I had a great experience starting with Tom, my sales associate to the delivery team of Alex and Anderson and my Plummer Brian. Such professionals and really polite and friendly. The price was right and the whole experience was A plus! Ljhunt

  • Review 2 (2024-12-06 - Rating: 5)

    Salesman Tom was very helpful and knowledgeable. Very patient. Had great experience with him. He took the time to understand my needs and preferences, guiding me through the various options without rushing me. His expertise made the decision-making process much easier, and he was always ready to answer any questions I had, no matter how small. I appreciated his honesty and the way he provided insights that helped me make an informed choice. Overall, Tomā€™s friendly demeanor and professionalism made my shopping experience enjoyable, and I left the store feeling satisfied with my purchase. I would highly recommend him to anyone looking for assistance.

  • Review 3 (2024-12-31 - Rating: 5)

    I had a very knowledgeable salesperson (Amanda) who answered all of my questions (accurately!) about what I was looking for (in a dishwasher, in this case). There was NO high-pressure sales push, and I feel like Iā€™m getting really good value for my money: the price was better than at other stores selling the same dishwashers I was considering. I highly recommend Wickford Appliance!

  • Review 4 (2024-11-13 - Rating: 5)

    Wickford Appliance was simply fabulous. I called them around 5 pm on a Thursday evening and I had a brand new LG refrigerator/freezer installed in my apartment by noon on Friday. The service was exceptional. My salesperson Julie P. really went to bat to get this all done for me quickly- and at a great price! The delivery guys were on time and set up the new refrigerator in record time. This store is simply the best!!!!

  • Review 5 (2024-10-29 - Rating: 5)

    Super easy to order. The salespeople were quick to respond to texts and called the same day to complete the order. We wanted to support a local company, rather than a box store. I expect the installation will go as smooth as the sale. Very happy

  • Review 6 (2024-11-15 - Rating: 5)

    AMAZING all aroundā€¦ Canā€™t say enough about this place. The prices, the selection, the whole process was great. And Amanda was nothing short of OUTSTANDING! She was so knowledgeable, personable, and helpful. We will recommend this company to everyone! Thank you šŸ˜Š

  • Review 7 (2025-01-04 - Rating: 5)

    Worked with an associate named Julie that was really knowledgeable and also extremely pleasant to work with. She answered all of our questions we had swiftly over the year we were working with Wickford.

  • Review 8 (2024-12-07 - Rating: 5)

    We have been shopping at Wickford Appliance stores for many years. Julie was the most helpful sales person we have ever had the pleasure to work with. She was extremely knowledgeable, helpful, polite,thorough, and made us feel very comfortable with making a purchase. The next time we need another appliance, Julie will be the first one we will visit.

  • Review 9 (2024-11-20 - Rating: 5)

    We needed a new over the range microwave as soon as possible. Size was a limiting factor for the replacement. We found a different brand offering one model that would fit but were nervous about changing brands. Amanda Geary answered all our questions, did additional research for us and gave us a very honest evaluation. It sealed the deal for us. We couldnā€™t believe the process went so well and are looking forward to our installation appointment.

  • Review 10 (2024-11-16 - Rating: 5)

    My husband just returned from here after buying a new washer and dryer. He commented on how easy the whole process had been and what a professional environment it was. No pressure or games. He had a lot of questions and Tom was ready with answers for every one. Thank you!

  • Review 11 (2024-11-05 - Rating: 5)

    I stopped in without an appointment to look at refrigerators. Without hesitation, I was shown around the enormous selection they had, helped with the features I was looking for and there was NO pressure to buy something I didnā€™t want. The price was less than a big box store and the service was phenomenal. Absolutely a place to visit when looking for appliances!

  • Review 12 (2024-12-01 - Rating: 5)

    The folks at Wickford appliance are always good to work with. This is the third time I have bought appliances from them. I also had them service some of our appliances and their service team are courteous and professional. The first time Ashley help us with our kitchen appliances and Julie help me this time with a speed queen washer machine.

  • Review 13 (2024-12-16 - Rating: 5)

    Saleswoman was very knowledgeable and understood that I would compare with other businesses, printed out specs for me to use for comparison. The 2 men who delivered the refrigerator were very polite, got the old one out and the new one in quickly, answered all my questions, would recommend for sure.

  • Review 14 (2024-08-02 - Rating: 5)

    We worked with Julie who is very professional and knowledgeable. It was definitely a great no pressure buying experience. Delivery was prompt and staff was very respectful of my home and did a great job with installation as well as removal of old washing machine. I highly recommend Julie and Wickford appliance.

  • Review 15 (2024-09-07 - Rating: 5)

    I appreciated the wide variety of offered appliances. I truly truly truly appreciated the knowledgeable advice and assistance of Julie. Once I told her the things I did NOT want she was able to quickly point me in the right direction. Thus my shopping was simple and I left happy with my purchases.

  • Review 16 (2024-12-26 - Rating: 5)

    Very helpful customer service representative. They revealed that the price of the appliances was even lower than what I had anticipated based upon my online order. Thank you very much! Another great experience from Wickford Appliance.

  • Review 17 (2024-07-25 - Rating: 5)

    Delivery was timely and the gentlemen that delivered the refrigerators were professional, polite and very efficient, cleaning up after themselves. The installation was also done by professional and polite staff that kept me informed throughout the process. We are very pleased with the service from Wickford Appliance and would recommend them.

  • Review 18 (2025-01-07 - Rating: 5)

    The technician who came to install the washer were the best. Exceptional service. Sales and ease of buying it was also top notch. Thank you

  • Review 19 (2024-09-12 - Rating: 5)

    Every aspect of buying a new stove was excellent. I particularly appreciated the delivery men who were fast and efficient in removing my old stove and installing my new one despite having to go up and down a set of stairs to gain entrance to my condo. Nothing was banged into the wall despite tight Ɣreas and turns.Everything seems to work well. I did call yesterday about the surprising absence of an instruction manual for the stove, which I assumed I would get. I think that is being taken care. Thanks for the usual excellent Wickford service.Diane Strommer

  • Review 20 (2024-12-17 - Rating: 5)

    Amanda at the Pawtucket store was fantastic! She helped us find a replacement oven turning a bad experience into a good one! The service you get from Wickford appliance is why anyone needing to replace an old appliance should go there instead of the big box stores

  • Review 21 (2024-11-06 - Rating: 5)

    I just want to say that Claudio, who installed our new Bosch dishwasher, was great. He was pleasant and answered all of our questions. He did his work efficiently.

  • Review 22 (2024-09-30 - Rating: 5)

    Great experience! Julie was very knowledgeable and helpful with what we were looking for. She made the entire process so seamless and was flexible with our schedule for delivery. Also loved the showroom. Will be back!

  • Review 23 (2024-07-30 - Rating: 5)

    The salespeople at the Pawtucket location are great! They are friendly, knowledgeable, and helpful. Plus, they love dogs.Had to order an air conditioner 3 days before leaving town and they hooked me up with just what I neededā€”and at a good price!Would totally buy from them again. Their selection is extensive and itā€™s reassuring to engage with salespeople who arenā€™t or trying to hustle you into warranties and other add-ons that you may not need.

  • Review 24 (2024-08-16 - Rating: 5)

    The experience we had at Wickford appliance was great from start to finish. Dealing with the very knowledgeable sales staff then guided through the purchase and scheduling the delivery and finally the actual delivery which went flawless. Thank you Wickford team!! Great job!

  • Review 25 (2024-08-30 - Rating: 5)

    Paul was a great help. He listened to our needs and provide the best value. He was also very available for all things that came up after purchase and a great help during scheduling delivery. The whole team was great!!!

  • Review 26 (2024-12-26 - Rating: 5)

    Iā€™ve had wonderful experiences each time Iā€™ve been in Wickford Appliance for any purchases. The staff is very knowledgeable and able to answer any questions we had to help us make the best decisions we could!

  • Review 27 (2024-12-08 - Rating: 5)

    I needed a new washer. Tom answered all my questions, was very knowledgeable and Was very attentive. I was very pleased with both the quality of the appliances available and the customer service

  • Review 28 (2024-09-07 - Rating: 5)

    I am very happy with my purchases. Julie, The person I worked with, is very professional, knowledgeable, and pleasant. It was a total pleasure working with her. I just bought another appliance from them.The service department is very prompt and efficient.

  • Review 29 (2024-12-09 - Rating: 5)

    Just replaced our dual fuel range. Buying was quick and easy. Delivery and installation went smooth as well. Communication from Wickford appliance was impressive with regular text messages with updates and confirmation of the appointment. Really enjoying it. Looks great and awesome functionality. Already using the airfryer and center griddle.

  • Review 30 (2024-09-30 - Rating: 5)

    I spoke with Amanda, in sales, on the phone. She answered all my questions and helped me place an order for a new Maytag washing machine. She was very helpful, patient and respectful. Iā€™m grateful that I called Wickford Appliance!

  • Review 31 (2024-12-02 - Rating: 5)

    Every thing from purchase to delivery, was great. I just think the company should have Wi-Fi, I had to go home and fill out paperwork work because I couldnā€™t get Wi-Fi and I had to come back 30 minutes later to purchase my appliance, the young lady was very nice and helpful, and the delivery was few days later (5) they moved my older appliance, they were very pleased also, no scratches it was very nice and smooth, I gave 5 star

  • Review 32 (2024-12-24 - Rating: 5)

    Wickford Appliance is the go to place for a new appliance. Friendly and super knowledgeable salespeople and if your not sure what options your looking for in an appliance they can guide you to the right decision for your needs

  • Review 33 (2024-08-19 - Rating: 5)

    Service at wickford appliances is one of a kind experience. I dealt with Skylar a sale representative and with the store manager . They give you all small details about any appliance you chose to look at . It was a beautiful experience and fast . I purchased 4 pieces of appliances from the store.

  • Review 34 (2024-12-28 - Rating: 5)

    Great service from the team. Installation contractor very knowledgeable and knew what he was talking about. Highly recommended šŸ‘Œ

  • Review 35 (2024-06-03 - Rating: 5)

    From the purchasing process to delivery I had no problems. I loved the ease of purchasing my new washing machine and Julie was very helpful. I was able to get delivery when I was available. The 2 men who delivered were great. They took my old washing machine too. Very pleased with my experience with Wickford Appliance!

  • Review 36 (2024-09-09 - Rating: 5)

    Julie was wonderful: supportive, informative, lots of insights into the products. It was a comfortable experience, I feel confident we made great choices in fridge and stove, but also in choosing to shop at Wickford Appliances (Pawtucket store).

  • Review 37 (2024-11-21 - Rating: 5)

    Julie was very helpful and really worked hard to get us a stove before the holiday. We will definitely go back to Julie and Wickford.

  • Review 38 (2024-10-18 - Rating: 5)

    Large selection of choices in all appliances. Excellent prices. Salesmen was very knowledgeable and helpful. Personal service, unlike the big box stores. Delivery service people were prompt, professional and very helpful.

  • Review 39 (2024-09-26 - Rating: 5)

    Julie at the Pawtucket store is very knowledgeable. She showed me the different options on refrigerators and helped me decide on the right one for our needs. She is an asset to the company and they are lucky to have her at Wickford Appliances.

  • Review 40 (2024-08-05 - Rating: 5)

    The sales person Amanda Geary was completely knowledgeable about all the appliances we looked at. She was extremely pleasant and did not push the higher priced options. A great experience overall!

  • Review 41 (2024-08-06 - Rating: 5)

    Michelle assisted me in a new grille purchase over the phone. She was knowledgeable and able to assist me and answered all my questions. Happy to have worked with her and your selection of quality products.

  • Review 42 (2024-10-02 - Rating: 5)

    This is my first time visiting this store. I have to admit. It was comforting and very easy going. And the stove I purchased was actually cheaper than the big box stores. I will definitely be going back. Highly recommend. Thank you.

  • Review 43 (2024-08-31 - Rating: 5)

    Saleswoman Michelle Kennedy was a great help and very professional with her work.

  • Review 44 (2023-10-17 - Rating: 5)

    Picked up my fridge I purchased during the warehouse sale this weekend. The team at the Pawtucket warehouse was great, they shrink wrapped everything nicely and loaded it into my truck for me. Assisted with tying it down and made sure everything was secure. Top notch team they have there. Pricing was fantastic I purchased a Bosch 500 series for 60% off, so far the fridge is in and working wonderfully! Thanks wickford appliance

  • Review 45 (2022-01-28 - Rating: 5)

    Delivery was prompt. The two men were very polite, knowledgeable and discreet. They handled the removal of the old dryer and installation of my new dryer easily.I am very happy with Wickford Appliance. The dryer works perfectly- so far! Thank you.

  • Review 46 (2024-05-28 - Rating: 5)

    Super good sales person. Michelle is awesome and well informed. I knew what I wanted after a phone call with her. The showroom is great and she does all the work. You just listen then choose!

  • Review 47 (2024-05-22 - Rating: 5)

    Im very happy with my purchase experience at Wickford Appliance in Pawtucket. Sales process for our new Maytag oven was low pressure and helpful, which my wife and I really appreciated. The delivery crew did a great job as well. Very polite and professional. We will definitely buy here again for future appliance needs.

  • Review 48 (2024-05-28 - Rating: 5)

    My dryer stopped working and I requested a service call and found out that the motor had died, so thankfully Wickford is only a block away and I was able to head over and buy a new one. The salesman was great and my new dryer arrived 2 days later. Delivery guys were great and got the old one out and the new one in in a matter of minutes! Yeah!

  • Review 49 (2024-09-25 - Rating: 5)

    Wickford Pawtucket delivered my new refrigerator yesterday and I couldnā€™t be happier. Their delivery team was prompt, courteous and respectful. Thank you Team Wickford.

  • Review 50 (2024-08-09 - Rating: 5)

    Skylar made buying a new refrigerator so easy (even over the phone!). He explained all options and help select perfect model for my needs.

  • Review 51 (2024-10-19 - Rating: 5)

    We always have a great experience from sales to delivery. Amanda is extremely knowledgeable about the products. Thats why we are repeat customers and refer our friends and family! Ty!

  • Review 52 (2024-10-19 - Rating: 5)

    Amanda is fantastic to deal with. Eye for detail and accuracy. Knowledge of products and caring for the customer!!! A pleasure all the way around!!!

  • Review 53 (2024-05-18 - Rating: 5)

    Needed a compact washer and dryer due to limited spaced Sales associate Julie was pleasant and knowledgeable and understood the issue. We decided the Blomberg washer and dryer would work well in the space that I had Delivery was on time and the delivery men were great in setting up the washer and dryer. Iā€™ve purchased appliances from Wickford previously and highly recommend them.I love the washer and dryer.

  • Review 54 (2024-04-02 - Rating: 5)

    Its taken awhile to write this review but Ive been thinking about it for quite some time and wanted to show my appreciation even if a little late than never :). Back in November I entered a Thanksgiving contest on social media about what I was thankful for. Well, I won a new range!!! First, I never win anything so Ill love you for that alone, but second, I was treated like a winner from start to finish. Everyone was so helpful and kind even though I was receiving something for free (we upgraded to fit our space so it was a more affordable situation). Thanks for being a stand up store and giving back to your consumers. I appreciate you!!

  • Review 55 (2024-01-30 - Rating: 5)

    I purchased roughly $25K worth of appliances for a rental unit, their price was very competitive and delivery was included. The reason for the review is their SERVICE and KNOWLEDGE. I dealt with Skylar and will be using them for my next project because of him, he was excellent and was the reason for me posting this review. Very nice showroom - I used to use Appliance Connection (national company) but Wickford Appliance can get the the same pricing plus SERVICE! Anytime I emailed Skylar he got back to me, he was incredible.

  • Review 56 (2023-12-21 - Rating: 5)

    I was very satisfied with my recent purchase of a Bosch 300 series washer and dryer. The price matched the big box stores and the customer service was excellent. I was able to schedule delivery and installation the same week of purchase. The delivery crew was courteous and professional and made the process go so smoothly. I highly recommend Wickford Appliance as a local company with quality products, excellent service and competitive prices.

  • Review 57 (2024-12-17 - Rating: 5)

    Sales person was knowledgeable and helpful. I walked in knowing exactly what I wanted and did not waste his time.

  • Review 58 (2024-07-02 - Rating: 5)

    We just got our new washing machine. It was the best appliance delivery experience I ever had. Michelle was the best. She helped us fine exactly the washing machine we were looking for. Wickford will be getting all of our business from now on.I own a 4 family and have purchased another refrigerator and two more dish washers. Wickford appliance never lets me down. The delivery people are the absolute best. The Home Depot and Lowes really cant complete.

  • Review 59 (2024-04-02 - Rating: 5)

    I have always purchased my major appliances at the big box stores but not anymore! During my recent kitchen remodel, I thought I would check out Wickford Appliance and Im grateful I did. I tend to procrastinate when making a major purchase and this time was no different. What was different however, was my shopping experience. The salesperson was very extremely patient, knowledgeable, helpful, fun, and most importantly, there was no pressure. Thank you, Julie, you are the best! Im sure I will need another appliance sometime soon so I promise, I will be back.

  • Review 60 (2024-05-25 - Rating: 5)

    Julie Pichette was absolutely wonderful!She was able to show me different model in the KitchenAid appliances. She did all the pricing with and without extended warrantiesShe was so pleasant and helpful and wonderful to work with. I purchased 6 appliances and would definitely work with Wickford Appliances againThank you JulieCarine

  • Review 61 (2024-03-07 - Rating: 5)

    The 5 stars products/service was anticipated when talking about Wickford A S & S RI. Mission accomplished! Sales rep Amanda was knowledgeable and professional during the entire process. The Speed Queen top load washer purchased hopefully will live up to the excellent service we experienced.

  • Review 62 (2024-09-28 - Rating: 5)

    Excellent salesman. Not pushy but very knowledgeable. He was very helpful in picking out my microwave.

  • Review 63 (2024-02-10 - Rating: 5)

    What a great experience!Jeff and Michelle in Pawtucket took great care of me. Michelle was super knowledgeable and helpful. She took time to listen to what I needed and answered all my questions. I never felt rushed. Whats more, the showroom is absolutely beautiful! It was very pleasant to be there.

  • Review 64 (2024-10-19 - Rating: 5)

    Skylar was so helpful in finding the replacement for our church fridge. Commercial grade and just what we were looking for.

  • Review 65 (2024-12-10 - Rating: 5)

    Great sales and service, very efficiently managed throughout. Good integration of personal help and technology.

  • Review 66 (2024-11-15 - Rating: 5)

    Wickford is the only place I purchase appliances from, always great service, beautiful showroom. Someone is always there to help you!

  • Review 67 (2023-08-07 - Rating: 5)

    Iā€™ve ordered many appliances through Wickford in the past. When my old W/D and fridge went in the same weekend they were my first choice for replacement. I called and got a competent, knowledgeable and nice sales rep who helped me find suitable products in stock in minutes. Delivery will be within a week. PAINLESS! and refreshing. I love speaking to human beings and getting superior customer service!

  • Review 68 (2024-05-10 - Rating: 4)

    Sales person was great. However, decided to purchase from another vendor who did not charge me delivery fee. Since I was purchasing 2 units, you guys were going to charge me a delivery fee per unit. I would have settled for one delivery fee, but one per unit is poor business practice in my opinion since both units were to be delivered at the same time.

  • Review 69 (2024-03-07 - Rating: 5)

    I had several questions which were researched and answered by Amanda. She was as patient as she is knowledgeable. I was able to take my time, which made feel more comfortable in my decision.Their Pawtucket Show Room is wonderful! Many kitchen configurations to allow customer to see the Home setting.

  • Review 70 (2024-07-01 - Rating: 5)

    The sales person Julie was extremely helpful in the selection of our dishwasher. Also pricing for installation (and removal of our existing dishwasher) was reasonable.

  • Review 71 (2024-03-12 - Rating: 5)

    Purchasing, Delivery, Installation, they did it all and they were so kind and helpful throughout. Everyone we encountered was fantastic. Great company, couldnt be happier with our new washer and dryer. Thank you!

  • Review 72 (2024-08-21 - Rating: 5)

    Julie Pichette was very helpful, knowledgeable, and courteous. She made purchasing a microwave very easy.

  • Review 73 (2024-09-14 - Rating: 5)

    It was a great experience. Ill keep buying my favorite home gadgets here. Murphy

  • Review 74 (2024-01-18 - Rating: 5)

    Greeted right away. Julie was patient while we went back and forth on which microwave to purchase we ended up buying the floor model cause it happened to be the one I liked best. Julie had a little research to do on questions we had We left knowing she would get back to us as she did right away Just pulled into our driveway. Made the purchase over the phone šŸ‘šŸ»

  • Review 75 (2024-01-23 - Rating: 5)

    What a great experience I walked into the showroom I didnā€™t know what to expectā€¦ I encountered the best sales person Michelle so knowledgeable and helpful she knew her stuff about every refrigerator I asked about dimensions efficiency right down to the shapes of ice it makes. I definitely know who Iā€™ll be going to see for my next appliance purchase and I highly recommend Wickford Appliance Newport Ave., Pawtucket. Michelle šŸ‘“

  • Review 76 (2023-10-20 - Rating: 5)

    I went to the warehouse sale in Pawtucket. It was my first experience at such a sale, and it was quite an experience. Right from the onset, it was so organized., not at all what I expected. They made it a fun and pleasant experience. I bought a washer and dryer set, it was delivered in less than a week, set up and ready to use. The delivery was on time and the two men were very courteous, and knew their jobs and were very willing to help and satisfy this customer. Great job Wickford Appliance! šŸ‘šŸ‘

  • Review 77 (2024-04-16 - Rating: 5)

    Michelle is super knowledgeable, with great communication, she is always able to get the perfect appliance for every price point and application. Add in the great selection, impeccable delivery and service department and you cant go wrong choosing Wickford.

  • Review 78 (2024-05-14 - Rating: 5)

    Delivery was very easy. The team set up new washing machine & took away old (35 year old) washer. Told me I need new shut off valve but were able to set up meanwhile.

  • Review 79 (2024-06-08 - Rating: 5)

    Called this morning and talked with Paul. He was extremely knowledgeable and helpful with all my questions. I was able to purchase the item I was looking for right over the phone.Couldnā€™t have gone any better!

  • Review 80 (2024-02-03 - Rating: 5)

    The staff were very helpful. We went knowing what we wanted to buy and they showed us all the options that met our budget and explained why the prices varied. They had a huge selection of appliances but knew which ones to show us. Highly recommend this place.

  • Review 81 (2024-12-15 - Rating: 5)

    Really great service and no pressure sales, just honest information about the products. Quickly got my order ready and scheduled for install without any hassle. I will definitely be using Wickford for any future appliance purchases

  • Review 82 (2023-07-15 - Rating: 5)

    We were looking for all new appliances and we went to Wickford Appliance for help. Our contractor recommended we work with Michelle Kennedy. Our experience was wonderful! We had no idea exactly what we wanted but working with Michelle we made great progress with selections. Once the order was almost final I saw something I liked better and Michelle found out about it and gave us another proposal that worked very well! She also was a huge help with the selection of a hood vent as we are changing from a Jenn Air which vents down. She knew all about the possible zoning issues that might bring and she was extremely knowledgeable about what we would require.She knew the ins and out of everything we were looking at. More than that though she was great to work with. Itā€™s overwhelming in such a big remodel to make selections of so many things and without a lot of time. Itā€™s very stressful and to me the most important thing I look at when working with someone is if they have not only the knowledge but the patience and kindness to help get a project done. Michelle has all of these things!Wickford Appliance is where I will always get anything I might need. We will be going back for a laundry selection I donā€™t need to look anywhere else is will be done with Michelle at Wickford Appliance. Thatā€™s a wonderful place and not only do they have a great selection their prices are not to be beat. Itā€™s great working with a local company as well.

  • Review 83 (2023-06-07 - Rating: 5)

    Michelle at Wickford made our experience very enjoyable. She was very knowledgeable on all the appliances we talked about and directed us to items that she thought we would like and be happy purchasing. During the whole process she took all the time we needed and followed up on all specifications and questions we had. She as a great help to us and appreciate all her advice

  • Review 84 (2024-05-21 - Rating: 5)

    As soon as we walked in the sales man helped us right away, so i needed 1 for the sleeve and wanted a certain brand,he found it right away,it was delivered to the store 3 days early,i was happy!! I Will give wickford appliances five star

  • Review 85 (2024-03-29 - Rating: 5)

    I purchased a dishwasher from Wickford Appliance in Pawtucket a little over a year ago. Recently, the dishwasher became detached from the cabinet and pulled away from under the counter top every time we opened it. I spoke with Miranda at Wickford and, even though we were well past the three month labor warranty, she sent a technician, Dylan, to solve the problem at no charge. Dylan explained the issue and fixed it in less than 20 minutes. The machine is now secure and level. While Dylan was working on the dishwasher, he heard a terrible noise in my refrigerator and took a look at that while he was here. Many thanks to Wickford Appliance Sales and Service in Pawtucket for standing by their workmanship.

  • Review 86 (2024-04-12 - Rating: 5)

    Julie was great to work with. She investigated the compatibility of our current stackable dryer with our new washer as well as facilitating the application for 0% financing. This is our 2nd big purchase with Julie in the past couple months, both handled efficiently and professionally!

  • Review 87 (2024-05-31 - Rating: 5)

    Amanda was extremely knowledgeable and very helpful in making our decision. She was a pleasure to work with and I wouldnt hesitate to use her or Wickford Appliance again.

  • Review 88 (2023-06-29 - Rating: 5)

    I had a great experience buying my washer from Wickford Appliance. All the people I came in contact with were helpful and pleasant. Skylar, my sales associate was knowledgeable, quick and patient, which is just what I like. The delivery men were on time, personable and thorough. Removed and installed the washer, then explained the main features and functions of the washer before leaving. They were very careful with from start to finish. Iā€™ll go straight to Wickford Appliance in Pawtucket in the future! Thanks, Everyone!

  • Review 89 (2017-05-02 - Rating: 5)

    I recently received delivery of a gorgeous Frigidaire Professional fridge and stove for a local food festival on Saturday. The product arrived in perfect condition, on time, and the delivery team was amazing! They called the night before, and when they were on their way. I was also able to track my delivery on their website! Thank you to Claudio, Ericson, and Wickford for all your help to make the day a success! #wickfordgood

  • Review 90 (2023-10-09 - Rating: 5)

    Amanda helped us find the perfect gas range. She was extremely knowledgeable which made us feel confident in our purchase.There were a lot of brands and models to choose from in clean, well lit showrooms.I would definitely shop here again.

  • Review 91 (2024-09-10 - Rating: 5)

    Great place to shop for appliances, very knowledgeable and pleasant people, quick response time. Been shopping there for more than 20 years and will go back again when needed.šŸ˜†šŸ‘

  • Review 92 (2025-01-10 - Rating: 5)

    Wicford Appliance made my wife very happy she had a assortment of appliances in which to furnished our new home

  • Review 93 (2023-10-25 - Rating: 5)

    Loved this warehouse Sale! I went to the Warehouse in Pawtucket. From the moment we were in line, it was very organized. Leslie was my SalesRep. (I believe she works primarily in the North Kingstown Store location). She was courteous, professional, extremely knowledgeable and kind. I asked a lot of questions and she provided every answer. She guided me in my decision making. Much appreciated. Cant say enough great things about her! I was so pleased that I got her! Today my delivery arrived (Another Rainy Sat!šŸ˜«šŸŒØļø) and Bryan & Santos (Wickfords delivery guys) didnā€™t let the weather hinder them one bit. They were also professional and very kind. Very courteous to wipe appliances down. They even tried not to even get my carpet wet. Outstanding! Cant say enough good things about this process so far. I also have an install on Nov 6th. Nice to have a company in this day/age still maintaining their integrity and what they stand behind. Quality service. Thanks so much! šŸ„‡šŸ™ŒšŸ»šŸ‘šŸ»šŸ‘šŸ»šŸ‘šŸ»šŸ‘šŸ»šŸ‘šŸ»

  • Review 94 (2024-03-13 - Rating: 5)

    Worked with Amanda in Pawtucket today. Needed a new refrigerator. Told her what we were looking for. She showed us a few models and matched us up with exactly what we were looking for and with a better price than the ā€œbig boxā€ competitor was offering.She made the entire process quick and easy which is great

  • Review 95 (2024-01-12 - Rating: 5)

    Placing my order for a new gas dryer with Michelle in the Pawtucket office over the phone was very easy! Michelle was very helpful! So far a great experience. Now, I am just waiting for my delivery.

  • Review 96 (2024-01-22 - Rating: 5)

    I called to check on replacement gas dryer,as my current one had broken down. I spoke with Amanda Geary who took the to walke through purchase. She explained that the dryer would available for pickup at the warehouse on Thursday of this weekAfter my purchase was completed she forwarded the invoice my receipt to my email. Thank you Amanda for your time. The warehouse crew did an excellent job as well. I had arrived at the warehouse and was taken care of in a timely manner as well as assisted in loading onto my truck. Thanks again šŸ‘.

  • Review 97 (2024-03-02 - Rating: 5)

    Michelle made my buying experience easy. With so much to choose from I would have been overwhelmed. Michelle knew the look I was going for in my new kitchen and was able to guide me quickly to the perfect look.

  • Review 98 (2024-03-09 - Rating: 5)

    Our sales person was very professional, very knowledgeable and accommodating. She guided us through the different products available and helped expedite delivery. Prices here are very competitive and having inventory available immediately was important too.

  • Review 99 (2024-01-19 - Rating: 5)

    Iā€™ve had a great relationship with Michelle for many years. Once again, she helped me purchase ovens and refrigerators for my new home. A quick conversation over the phone and visit to the new Pawtucket show room made this purchase easy.

  • Review 100 (2024-07-31 - Rating: 5)

    Iā€™ve gone in a few times to buy appliances and Julie has always been great and got me what I need without question wether it was kitchen appliances or air conditioner always great service and good prices Ty Julie

  • Review 101 (2024-02-17 - Rating: 5)

    Salesperson was knowledgeable about the product we were looking to buy. In addition, he was able walk us through the 12 month no interest financing. Over another satisfied purchase.

  • Review 102 (2023-08-12 - Rating: 5)

    Our salesman was knowledgeable and found the right washing machine for our needs without trying to upsell. When the machine I chose wasnt in stock, and I didnt want to wait a few weeks, he found a comparable model in the same price point. The installers were courteous and came during the scheduled time.

  • Review 103 (2023-10-13 - Rating: 5)

    The sales process was quick and easy (it helped that I knew what I wanted). A small, inexpensive fridge for my mother-in-lawā€™s apartment and a stove I picked out online for me. No upsell pressure, just quick and easy get me what I wanted. The delivery guys were great, showed up in the window with a 10 minutes heads-up call. They were respectful of our property and played with my dog who was locked up behind the gate. They installed and leveled both appliances and told us how to prep them before use. Will be back to Wickford for more appliances in the future.

  • Review 104 (2023-03-13 - Rating: 5)

    My experience was smooth - start to finish. Every employee I interacted with was pleasant, knowledgeable, kind, and offered insight into the process. I started the research process of buying a stove at Wickford and ended purchasing my appliance at Wickford. I would highly recommend them to anyone whoā€™s looking ā€” and it makes me feel good knowing Iā€™m supporting something local instead of a big box store.

  • Review 105 (2023-05-31 - Rating: 5)

    It was a great experience. The salesman was able to point me in the right direction of what I needed. He was very knowledgeable with the products & was able to guide me on the best purchase for what I needed. Very happy with my purchase. Great service! Thank you guys so much ! Highly recommend this place for anything you need for your home.Update: Even delivery was a breeze. They delivery men were super kind & helpful with putting everything together & was able to handle everything carefully. Appreciate you guys! Loving the new washer & dryer !!

  • Review 106 (2024-03-02 - Rating: 5)

    Paul, and the whole team at Wickford, were great to work with. They were patient, knowledgeable, and not pushy at all (which is not the case with other large appliance stores). Highly recommend.

  • Review 107 (2022-09-18 - Rating: 5)

    I was very happy with my experience with Wickford Appliance. I have shopped their several times. This time we went for a laundry set. We knew what we were looking for and the salesman was great at showing us our choice and explaining things we didnā€™t know as well as some alternates in the same line and also the track record he had with the line. Delivery was quick and efficient. The guys did a great job of getting the units in and set up. Very pleased with my purchase and happy to shop local business.Update, the laundry is still great and now we can say we got a new stove and that was a good experience as well. The salesman did a good job showing us options in what we wanted along with what was available for inventory, which is not as good as it could be due to the economy. The one we bought didnt have a floor model but we got to see all the features using similar models and ours came in just what we wanted. Very informative. Delivery was superb as well.

  • Review 108 (2024-09-18 - Rating: 5)

    Very, very knowledgeable salespeople. Great selection of appliances. Highly recommend!

  • Review 109 (2020-06-13 - Rating: 5)

    Good selection of appliances, great prices and knowledgeable and friendly staff. Following all Covid-19 safety guidelines.

  • Review 110 (2024-02-28 - Rating: 5)

    Michele was so helpful! I had an unusual opening that needed a very specific refrigerator to fit. She got it done. Also, she went above and beyond to help me get a delivery date sooner. Thanks, Michelle!!

  • Review 111 (2024-07-04 - Rating: 5)

    Amanda was wonderful to work with; she listened to what my mom was looking for and provided excellent service.

  • Review 112 (2024-02-12 - Rating: 5)

    My washer broke and Julie was extremely helpful in guiding me on something that fit my needs. Very knowledgeable, kind and patient with all my questions. Was even able to get same week delivery.

  • Review 113 (2024-05-28 - Rating: 5)

    Skylar, our sales rep went to the extra effort of getting our delivery date for a refrigerator moved up. Didnā€™t have to do that but much appreciated. I will return to Wickford for other appliance needs.

  • Review 114 (2023-11-25 - Rating: 5)

    Very knowledgeable, friendly, big selectionUpdate.. my oven was overheating a week before Thanksgiving and I was very thankful that they had a great selection in Stock, honored black Friday deals for the entire month, and actually saved spots for delivery the day before Thanksgiving so I was able to prepare the family dinner as planned. Thank you so much Amanda and company!

  • Review 115 (2023-12-02 - Rating: 5)

    Ordered in August for construction to start in November. Delivered exact appliances on time. And the delivery was swift. Good communication about time to expect them. They were careful with the appliances and assisted us to cover with the leftover cardboard because we were not ready for installation.

  • Review 116 (2024-10-26 - Rating: 5)

    Wickford Appliance is a great place! Quality products, great service & same prices that you see at ā€œbig boxā€ stores. Highly recommend them if you are looking for an appliance. I have bought a gas stove and washer from them throughout the years.

  • Review 117 (2024-05-09 - Rating: 5)

    Great quality products, selection and amazing customer service! Special thanks to Julie and Joe who were so patient and thorough with us in finding the right appliance that checked all the boxes.

  • Review 118 (2022-09-23 - Rating: 5)

    Michelle was very knowledgeable and took the time to explain details and options on our fridge purchase. then the delivery guys were awesome. Polite, professional and extremely careful. just a great experience all around. even the price was great! I checked many other retailers and no one came close to the price from Wickford.

  • Review 119 (2022-05-16 - Rating: 5)

    My washer purchase went well. Communication was good and washer was available when promised. The delivery was outstanding. Juan and the other gentleman whose name I didnā€™t catch provided exactly the commendable delivery experience a customer wants. They were on time, professional, courteous, informative and got the washer into my basement without a scratch, which is not easy given my home construction. Best experience I have had, and I definitely recommend Wickford Appliance.

  • Review 120 (2024-07-05 - Rating: 5)

    Julie P was an absolute pro - she was extremely knowledgeable, courteous and helpful with my gas range purchase - she went above and beyond throughout the purchase process - such a refreshing difference from the big box stores!

  • Review 121 (2024-05-03 - Rating: 5)

    I always prefer to purchase from Wickford appliance. They stand by their products. Paul was fantastic and made it easy to purchase my new washer dryer set

  • Review 122 (2024-02-25 - Rating: 5)

    This is the second time I have done business with Wickford appliance. I have had nothing but a great experience. Both times sales staff very informative very friendly. Michelle was my saleswoman this time. I canā€™t remember who it was the last time. I will do business here again

  • Review 123 (2023-05-21 - Rating: 5)

    My husband and I bought appliances for our entire house, new construction. Michelle at Pawtucket showroom was incredibly knowledgeable and professional. Delivery went great. Evan, installer, couldnā€™t have been better. Wonderful experience, we will be back!

  • Review 124 (2024-01-23 - Rating: 5)

    1/20/24ā€”Got on their chat on their website for a refrigerator I wanted . It was easy . I gave them the specifications and Rick was helpful . Payment done thru texting as well . Rick also let me know exactly the store that had same model but different color . I just want to see it in person I didnā€™t want any surprises . They take the old refrigerator for an added fee . I wish I could have given it away but right now nobody I knew needed one , and we have to get rid off it . Just waiting for delivery now .The size in hight fits our space . The width , I wish it was a bit bigger . Specially the freeze so far , itā€™s good .

  • Review 125 (2023-05-10 - Rating: 5)

    Michelle Kennedy was extremely helpful in our purchase of new appliances! We did not have an appointment but she was awesome, guiding us through the entire process AND delivery was great also! Thank you Wickford Applianceā¤ļø

  • Review 126 (2021-10-13 - Rating: 5)

    From the moment I walked in the door I was delighted with my experience. The saleswoman Gabrielle Martin was outstanding. She was very low pressure and went out of her way to research several models to fit my dimensions and budget. She was professional and efficient as she ordered and scheduled the delivery of my three appliances.The store called to remind us of the delivery date and to alert us as to the window of time to expect them. The delivery team came on time and worked carefully set up all of the appliances. They were there for a short time! We were very impressed with the service at every point. Thank you to everyone at Wickford who helped us settle into our new home in Pawcatuck. Keep up the great work!!

  • Review 127 (2024-01-26 - Rating: 5)

    Called to inquire about a refrigerator with specific dementions and color and Julie was extremely helpful. She immediately emailed me the specs to review on one that met my inquiry. Purchase was made and delivery scheduled for next week.

  • Review 128 (2024-11-17 - Rating: 5)

    Excellent service and, of course, pricing. Highly recommended!

  • Review 129 (2023-10-25 - Rating: 5)

    Our enormous old fridge finally died and, as always, Wickford Appliance was there to help - first with a service call and ultimately with the purchase of a new fridge. Skylar Dunn in Pawtucket stayed in the phone with me after hours on a Friday to help me understand my options, and has been incredibly helpful working through the purchase and installation of the new appliance. I couldnā€™t be more pleased with their service or selection - takes all of the stress out of such a large (in size and cost) purchase!

  • Review 130 (2023-08-22 - Rating: 5)

    I canā€™t believe I didnā€™t think of going to wickford right from the start.Paul and he salesman was great ! He took the time to help me find a refrigerator that fit the bill in every area, size, capacity, price.The delivery team also did a great job ! Getting the fridge thru the door and setting everything up perfectly !I will definitely make wickford my first & top choice for future purchases and will highly recommend you to friends & family !Thank you so much for making this purchase experience smooth & satisfying !

  • Review 131 (2024-06-26 - Rating: 5)

    Sales staff is very professional, very knowledgeable and made it so easy to find what we were looking for. Can ask for anything better

  • Review 132 (2022-09-28 - Rating: 5)

    Knowledgeable sales people. The price was lower than Home Depot. My washing machine was available for pick up in two days as promised.

  • Review 133 (2023-05-19 - Rating: 5)

    Michelle was very receptive and helpful throughout my purchase today. Assisted me with getting exactly what I needed at the best price. I strongly recommend all of my friends and family to get their appliances at Wickford Appliance.

  • Review 134 (2022-08-16 - Rating: 5)

    I would like to praise the fantastic staff at Wickford Appliance in Cumberland. Boris and Emilio delivered my new washer and dryer and removed my old ones with great care, Matt did an excellent job of explaining the pipe situation, Ben used his expertise to replace the pipe and install the dryer, and Christine sped up the whole process of scheduling so as not to cause any further delay. Don, thank you for the fantastic customer support from the very beginning, plus the suggestion about the vent. Everyone on this team was professional yet personable, and I would not hesitate ordering from this company in the future.

  • Review 135 (2024-02-09 - Rating: 5)

    Paul is an excellent salesman. I didnā€™t feel rushed and he was super knowledgeable about several models I inquired about. 5/5 would return again for future purchases. Ask for Paul!!

  • Review 136 (2023-02-17 - Rating: 5)

    Sales persons were knowledgeable and attentive to my needs. I never felt pressured or rushed. I was most pleased with their fair prices and the services they provide. I purchased all my kitchen appliances and recommend them highly.

  • Review 137 (2024-07-10 - Rating: 5)

    Wickford Appliance was great, and I changed my mind like 12 times, Iā€™m so grateful for their guidance and patience - and great prices!!!

  • Review 138 (2022-02-16 - Rating: 5)

    We are totally satisfied and impressed repeat customers. With the recent purchase of our refrigerator, all our appliances have now been purchased from Wickford in Pawtucket.Nathan in Sales was knowledgeable and had excellent customer care skills. We are thankful that he found us a refrigerator and had it delivered in four days.Delivery service by Ray and his Associate was excellent. Both men provided excellent customer care and were knowledgeable in their jobs. They are friendly and answered our questions with ease.Great teamwork Wickford! Lynn B

  • Review 139 (2024-01-27 - Rating: 5)

    Michelle Kennedy was great to work with and made good suggestions when it came to choosing all the appliances in our new built home. Highly recommend working with her!

  • Review 140 (2023-10-23 - Rating: 5)

    Best experience ever.From the moment we walked in the door.Michelle was very knowledgeable and took her time going through each appliance based on what are needs where. I would absolutely recommend Wickford Appliances to everyone.

  • Review 141 (2024-05-20 - Rating: 5)

    Very helpful and courteous! Thank you! Amanda proficiently handled our washer and dryer purchase and arranged for their delivery making sure all of the necessities were covered. The delivery team arrived when expected and installed the appliances quickly and professionally. They were also very friendly and informative.

  • Review 142 (2023-01-30 - Rating: 5)

    Excellent sales and service place. Walked in the door. Gave my requirements and dimensions to work within and 45ā€ later I have a new refrigerator being delivered in 48 hours. Perfect!! Highly recommend them. Amanda worked with me. Very knowledgeable

  • Review 143 (2024-04-13 - Rating: 5)

    Awesome experience purchasing our appliances for our new home... Paul in sales was very knowledgeable and helpful. Pricing was very reasonable and certainly competitive.

  • Review 144 (2023-06-13 - Rating: 4)

    Everything went well until I tried to get the financing. After completing the application, there was a flash of a code I was to copy but it left too fast. I went to messages for code, then couldnā€™t get the screen for app. Tried to re-do app and it said Iā€™d canceled. Really poor. Citibank. What can u expect!!!

  • Review 145 (2023-06-07 - Rating: 5)

    Excellent customer service received from manager Jeff. Jeff not only listened , but heard me and rectified the situation immediately. A perfect example of what you expect when you spend a lot of money , supporting local businesses. Highly recommend.

  • Review 146 (2024-06-29 - Rating: 5)

    Amanda is top rate professional at the top of her field. Seek her attention by any means and enjoy those results.

  • Review 147 (2024-01-22 - Rating: 5)

    Amanda Geary was excellent. Very knowledgeable and helpful to us as we were selecting out appliances for our kitchen remodel. Highly recommend.

  • Review 148 (2023-04-21 - Rating: 5)

    My fridge went out on a Thursday night, we already had one on-order from a certain blue big-box store, but just before delivery they told us it was back ordered 2 months. I called Wickford and they called all their stores to find the model I was looking for. They pulled the fridge off their floor and did a same-day emergency delivery. Great customer service, I cannot recommend them enough!!

  • Review 149 (2022-10-29 - Rating: 5)

    Everyone we dealt with in the sales department have been amazing, and in particular, we cant commend Skylar enough for his knowledge, his creative solutions and his enormous amount of patience. My husband and I were complete opposite in our refrigerator needs, and both of us are completely satisfied with the choice we made with Skylars help and after 4 trips to the store. We would highly recommend Wickford Appliance!

  • Review 150 (2022-09-16 - Rating: 5)

    This was my first experience with Wickford Appliance. I have a tight, unique laundry setup in my home that ANOTHER appliance company wouldnā€™t touch And walked away.I needed a new washing machine.Dan McGillick didnā€™t hesitate to help me!! He was outstanding and dove right in!Very thorough process. From beginning to end. I would definitely purchase any appliance from them in the future. HIGHLY Recommended.

  • Review 151 (2023-08-27 - Rating: 5)

    The store has a good selection of different appliances. Service was excellent and the person we worked with was very helpful. Have shopped at Wickford Appliance for a number of years and look forward to continuing with them. They also have excellent prices

  • Review 152 (2023-10-05 - Rating: 5)

    Good selection of appliances and models. Sales person Michelle was great and so helpful when the purchase and delivery schedule was made. Delivery was very professional. Great group of guys.

  • Review 153 (2023-06-09 - Rating: 5)

    Cameron Williamson was an exceptional consultant. He made both my wife and I very comfortable with his knowledge of all their products. Would highly recommend him and Wickford

  • Review 154 (2023-01-31 - Rating: 5)

    Just purchased new washer and dryer. The salesperson, Michelle, was extremely knowledgeable and the service team, led by Byron came on time and were very professional and efficient. Overall, it was a good experience and I would definitely use them again.

  • Review 155 (2023-10-23 - Rating: 5)

    Place was clean. Paul Decesare was knowledgeable and not at all pushy. He did not reflexively try to sell me the most expensive icebox but listened carefully to my situation, I.e., I now live alone and am handicapped. All in all a very nice experience on a rainy Saturday afternoon with my son.Ned Oā€™Donnell

  • Review 156 (2022-06-30 - Rating: 5)

    We were told to go to Wickford appliance and we are so glad. Dan our salesman is making a stressful renovation so much more easy. He has been so thorough on every detail which is huge when remodeling and spending a lot of money. Details are very important and he has provided us with everything we need to go between our kitchen designer and contractor to make sure everyone has the specs to make sure everything runs smooth and seemless. Thanks so much Dan it is a pleasure working with youRick

  • Review 157 (2022-03-31 - Rating: 5)

    Our salesperson Michele was very informative while showing us options available. She answered our questions and led us to the model that met our specā€™s and made our decision simple. Our delivery was set and the delivery team was very courteous, respectful, timely and cautious of our property. Great service all around.

  • Review 158 (2024-05-25 - Rating: 5)

    I have been buying appliances for myself and for customers for years. The buying process is simple, delivery and installation service works well, and I recommend buying the warranty to access the service over the life of your appliances

  • Review 159 (2025-01-04 - Rating: 5)

    Amanda was very helpful, knowledgeable, and patient!

  • Review 160 (2023-07-19 - Rating: 5)

    Paul was our salesperson and he was very helpful, answering all of our questions and taking as much time with us as we needed to make a decision on the appliance we were looking for. We will definitely use Wickford Appliance again.

  • Review 161 (2024-06-21 - Rating: 5)

    Great to deal with! Price was really good.Will do Business with them Again..

  • Review 162 (2021-10-12 - Rating: 5)

    Bought a washer/dryer stack from these folks and had it delivered and installed. I am right at the furthest edge of their delivery range and the price was super low considering that. Claudio and Charlie were awesome; careful and courteous and made sure it would fit through doorways before bringing it in (sounds like common sense but Home Depot did not). The sales associate we worked with - Cameron - was great, he described several different models as many times as I asked, and made absolute certain every detail of the model we went with would work in the odd spot in our bathroom. The item was backordered (thanks to the shipping delays that have been happening all year) but actually made it to us before the estimated date. Every part of the process went smoothly. Highly recommend.

  • Review 163 (2023-06-10 - Rating: 5)

    Our family has ordered several times over the years. They have always been very helpful, recommending the best appliance at a reasonable price. Plus they ship free to the BI ferry.

  • Review 164 (2023-07-28 - Rating: 5)

    Huge thanks to Michelle for helping us find a refrigerator within our budget. We were very stressed, ours had died 3 days ago & service couldnā€™t revive it. Much appreciated!

  • Review 165 (2024-05-29 - Rating: 5)

    Michele is simply the best! She is not only knowledgeable but, she listens and makes sure your purchase is the right product for your needs.

  • Review 166 (2022-08-06 - Rating: 5)

    I had a dishwasher purchased and installed a while back by Wickford Appliance and realized I had not left a review. There was an issue with the installation scheduling which caused some frustration. I had left a voice mail message voicing my concerns and was contacted back by Tim Chaput directly (owner). He took care of my concerns and offered to refund the installation fee as well. Being contacted back by the owner??? Never would see that happen at a big box store. Needless to say I was very happy with the resolution, personalized service/empathy and will definitely recommend and consider Wickford Appliance for my future appliance needs.

  • Review 167 (2024-10-12 - Rating: 5)

    Very efficient service. It was a pleasure to work with Paul.

  • Review 168 (2023-10-16 - Rating: 5)

    Sales knew their products. Communication for delivery was smooth and the new dryer was delivered and the old removed as planned. Excellent all around purchase.

  • Review 169 (2024-09-03 - Rating: 5)

    Salesperson was very helpful and directed me to an appropriate refrigerator for me.

  • Review 170 (2022-10-29 - Rating: 5)

    Great experience buying a 36 range from Dan in the Pawtucket location. The showroom is beautiful and they had many options for us to look at in person. We had gone to another appliance place before this and could not see any 36 in person and then the sales person only pushed one brand. That was not our experience with Wickford thankfully.Felt like buying a range from family.

  • Review 171 (2022-12-11 - Rating: 5)

    Michelle was helpful and knowledgeable. They didnā€™t have the entry level dishwasher I was looking for on display. But, Michelle was able to look it up and find it in stock. I requested a write up quote and she had that done in 10 minutes. No pressure at all to buy the unit, Michelle had no problem with letting me walk out with the paper quote. After being on my way home to look it up, I turned around and went back in to buy it because of how transparent the experience was.

  • Review 172 (2022-09-01 - Rating: 5)

    We just moved to the area from Boston & we were in DESPERATE need of a washer & I did not know where to go locally. Lucky for me I found Wickford appliance-from the very second I opened the door I was greeted very courteously & professionally. Literally EVERYONE at the Pawtucket store was amazing & helpful. I ended up purchasing a Speed Queen from Skylar (who was WONDERFUL) & the entire transaction from beginning to end was less than 20 minutes. I had my new washer delivered & connected in less than 3 days. I couldnā€™t be happier! These guys are now my go-to for any household appliance!!

  • Review 173 (2024-06-11 - Rating: 5)

    Great shopping and buying experience. Very happy with my Napoleon grill. Friendly,informative, helpful.

  • Review 174 (2023-10-16 - Rating: 5)

    Outstanding customer service. No haggling or pressure. Very responsive to our need for a new refrigerator ASAP. Professional staff and well laid out showroom. Highly recommend.

  • Review 175 (2021-12-11 - Rating: 5)

    My husband and I previously stopped at 2 other places prior to Wickford Appliance. Very pushy, demanding, and basically they were trying to convince us of what we should get instead of what we wanted. We left thinking we probably were going to blindly have to buy online with hopes of it working out. Then we saw this place! It was almost as a shining light was over it like come check us out! Once we walked in we were greated with a warm welcome, space, privacy to talk umoungst ourselves, education on the different brands, and plenty of options. We ended up buying everything as a bundle. Great prices! Great customer service! We definitely left extremely happy and satisfied with our 5 purchases. We would highly recommend Wickford Appliances!!!!!!

  • Review 176 (2023-09-18 - Rating: 5)

    Paul D. was so patient, informative and helpful at the Pawtucket location! A much, much better experience than the big box stores, and surprisingly, even a better price! Thank you Wickford Appliance!

  • Review 177 (2021-06-04 - Rating: 5)

    The shopping experience was awesome - we didnt feel rushed or pushed. Great products and immaculate delivery. We ordered a washer, dryer and stove. Two were gas hook-ups. They were in and done (including plumbing) within an hour and a half. Polite, very careful, and expert at their jobs. Highly recommend!

  • Review 178 (2024-08-12 - Rating: 5)

    Knowledge sales force, very helpful in picking the right package for our kitchen

  • Review 179 (2023-05-05 - Rating: 5)

    Our upright freezer died and we needed one asap! Cody in the sales department spent an enormous amount of time tracking one down at their warehouse. It was ready for me to pick up in hours. He and Wickford Appliance exemplify what world class customer service looks like! Thank you!

  • Review 180 (2024-10-14 - Rating: 4)

    Supportive and helpful sales staff -especially Paul DeCesare and his manager Jeff. Paul was communicative and supportive through the entire process from sales to delivery. The prices were reasonable although we did have some hiccups along the way which were addressed.I take 1 star off because installation costs for each item were exorbitant and I debated if it was worth it. It turns out that we had a complicated situation and so we were glad to have paid for the service. Wish we knew what we were getting into up front.I would purchase from here again as long as Paul was our rep!

  • Review 181 (2023-03-09 - Rating: 5)

    Skylar is Pawtucket store was excellent. Easy to understand, added install. Price better than big box store. Hoping delivery expedited as back ordered. Good sales experience.

  • Review 182 (2024-01-22 - Rating: 5)

    Top notch service. Needed a dryer ordered late Thurday. Friday delivered. Delivery was excellent very efficient. Beautiful maytag dryer. HappyDance!

  • Review 183 (2023-10-30 - Rating: 5)

    I have had excellent customer service with Wickford Appliance. Recently purchased an electric range that arrived damaged. They replaced it immediately. Would highly recommend them.

  • Review 184 (2021-09-24 - Rating: 5)

    Had the best experience and could not have been happier. Wonderful experience with my salesperson Michael Dupuis who helped me navigate the world of appliance shopping and procurement during this pandemic when product is simply not available.Installation guys were personable, fast, efficient and cleaned everything up quickly.A++++

  • Review 185 (2021-09-29 - Rating: 4)

    The ordering process for my new dishwasher was very professional and transparent. All of my questions were answered quickly and the quote detailed not only our responsibilities but outlined the entire installation process as well. Based on my ordering experience I expect the delivery and install to go smooth as well.

  • Review 186 (2023-06-13 - Rating: 5)

    Every member of the Pawtucket team made our decision to get all new appliances for our kitchen worth every penny. Hopefully we donā€™t need their services again any time soon šŸ˜† but if we did, this would be the team we shop with!Thanks Skylar and team!!

  • Review 187 (2022-10-11 - Rating: 5)

    Paul in sales was great to work with, the delivery is a few outs but we are anxiously awaiting our new GE appliances with anticipation.Prices seem fair and overall everything went well so far, one item is on order letā€™s hope it arrives before the delivery window.

  • Review 188 (2024-09-24 - Rating: 5)

    Excellent. Amanda has been excellent as always. The person who delivered was a gem. .

  • Review 189 (2023-11-07 - Rating: 5)

    Skylar was Great! When we came in we said we were just looking and he gave us the space to do so. I love that! Thanks Skylar for all your help.

  • Review 190 (2022-01-25 - Rating: 5)

    The delivery people were polite and professional. They arrived in the delivery window with a 10 minute call ahead and completed the job quickly. My only negative in the whole experience was having to pay an extra $30 to have both the old washer and dryer removed since what we bought was a one piece unit.

  • Review 191 (2022-02-02 - Rating: 5)

    Amanda was very easy to deal with and helped me to select a dishwasher that met our needs. Time will tell, but weā€™re very confident that we will be pleased with our new GE model! And weā€™re also very confident that Wickford Appliance stands behind their sale.

  • Review 192 (2021-12-27 - Rating: 5)

    My experience with Wickford was great. Specifically the technician (I think his name was Dillon) went above and beyond to ensure my new dishwasher was working before the Holiday even with a few snags in plumbing. Thanks for putting in the extra time.

  • Review 193 (2022-02-18 - Rating: 5)

    Service was amazing. I wanted a dishwasher that was in stock. I spoke to Cameron at Wickford Appliance, and he gave me a complete rundown of everything available immediately. I drove to the store in Pawtucket, where Cameron gave me all the information I needed, and, on the spot, I bought a shiny new KitchenAid. He was helpful and knowledgeable. All was perfect.

  • Review 194 (2020-11-21 - Rating: 4)

    Two parts to this review. First of all the good. Oct 28 $3000 two year old refrigerator breaks down and I call Wickford, Super nice lady in service and they send a tech right over who tells me the refrigerator needs to be taken in to be fixed. The bad. The next available appointmnet is Nov 18. After pushing the appointment to December 9, the owner got involved and was able to send a tech to fix the issue. Owner was honest, admitted the mistake and took care of the issue. Tech was knowledgeable and friendly. Much appreciated.

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