Hometown Plumbing, LLC
Located in Palatine, Illinois
Address: 305 N Eric Dr Suite E, Palatine, IL 60067, United States
Phone: +1 224-833-2852
Rating: 4.9
Services
- Online estimates
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-06-05 - Rating: 5)
Brian was called after I hired a tasker on TaskRabbit who clearly had no idea what he was doing. He was able to get my water running the day of the call, order quality freeze proof spigot not from Home Depot and come back the next afternoon to wrap up the install. He even added some seal tape to help with some dripping. Personable and fast! Thanks Brian! -
Review 2 (2024-09-09 - Rating: 5)
Brian provided excellent service. I appreciated his honesty and sincerity from the beginning. He didnt just want to get paid and get out. He cared about the issues and wanted to help us best resolve them without ridiculous overcharges. I will definitely be calling him for any future plumbing issues. -
Review 3 (2024-09-05 - Rating: 5)
Brian is the best. He is knowledgeable, professional and helps in a very timely manner. He made a seamless job of identifying the water heater problem and fixed a new one. I strongly recommend Brian for plumbing help! -
Review 4 (2024-07-14 - Rating: 5)
Brian came out at 7:00 pm on a Sunday night and took care of my issue. I had a backed up sewer line. He’s friendly, very polite, and made sure I had peace of mind before he left. I e never had a better plumber and have referred him to family and friends. -
Review 5 (2024-03-20 - Rating: 5)
We had a leaky shower head, and Brian came to take a look at it for us. He was able to figure out what the issue was, purchase the parts, and fix it on the same day. He was very kind, courteous, and professional. Will be recommending him and Hometown to all my friends and family if they ever need a reliable plumbing company referral. Thank you, Brian! -
Review 6 (2024-03-12 - Rating: 5)
Brian came over today after a quick call, 10 minutes later, he literally showed up. It was quite embarrassing as a homeowner, but we had a major issue with the plumbing, our ejector pump Had stopped working, and we had a serious mess. Brian reviewed the situation like a total professional, came back upstairs. Let us know what we are, dealing with, and what we should expect to deal with financially. He first tried to take care of the situation without replacing any parts, but it became clear that we needed to. He kept me informed the entire time, he evenpushed back his bathroom remodel a few hours to make sure that he took care of us. This is my guy for life. -
Review 7 (2023-11-27 - Rating: 5)
Brian at Home Town plumbing did an excellent repair of our leaking drain pipe. He replaced all the damaged copper pipes that had pin holes with all new pipes and fittings. He took exceptional care with his work to protect the other undamaged pipes while repairing the damage, all at a very reasonable price. I would definitely consider him my “go to plumber” from now on! Murray D. -
Review 8 (2024-11-05 - Rating: 5)
Great experience! Brian is so great, his work, the ease in working with him, so glad I hired him, will do it again. -
Review 9 (2023-06-09 - Rating: 5)
Our experience with Brian and Hometown Plumbing could not have been better. Brian did an excellent job on our bathroom remodel with all of his work meticulously and carefully executed. From beginning to end he did a fantastic job and was a pleasure to work with. Highly recommend! -
Review 10 (2023-08-28 - Rating: 5)
I called Brian this morning about our 20 year old water heating breaking. He came out just a few hours later and had it replaced by afternoon. He was professional and patient with all of my questions. His pricing seemed reasonable and I felt I could trust him to charge a fair price far more than plumbers I have worked with from bigger companies. He left the space clean when he was done too. I highly recommend him and will contact him for any future jobs. -
Review 11 (2023-12-07 - Rating: 5)
Had a couple leaking pipes and faucets. I called Brian at Hometown Plumbing and he was absolutely fantastic! He was very friendly, knowledgable and it was high quality work that was done quickly. I highly recommend Hometown Plumbing. Will definitely use again! -
Review 12 (2023-02-01 - Rating: 5)
I highly recommend Brian from Hometown Plumbing! He was very knowledgeable and has a lifetime of experience. I called him when the pipe under my sink came apart at the seams:) He came the following afternoon. After assessing the problem he promptly replaced and rearranged the pipes. He did a great job, and was very respectful with reasonable pricing. Thank you Brian! -
Review 13 (2022-07-05 - Rating: 5)
Hometown Plumbing is awesome! I highly recommend Brian for any plumbing need.We recently bought a 50 year old home and quickly realized we had a cracked sewer pipe and and frozen water shut off valve. Brian was able to fix both within a day and provide valuable information on work we may need to consider in the future. We are very happy with the work and service, and plan to use Hometown Plumbing for a toilet replacement. -
Review 14 (2023-12-18 - Rating: 5)
Had a shower that wasn’t putting out hot water. Brian responded promptly, fixed the shower and also replaced a part on another shower with low water pressure. He was highly professional, honest, knowledgeable, efficient and his work was neat and rate reasonable. He took his shoes before entering! Thank you, Brian - you are the best. -
Review 15 (2023-03-04 - Rating: 5)
Brian came to take care of plumbing issues at my parents’ house. He was outstanding and did an excellent job!He was also very nice and professional.Amazing service!I highly recommend Brian.Thank you again! -
Review 16 (2024-02-06 - Rating: 5)
Brian is awesome!! He was able to fit me in same day. He was very polite and knowledgeable. Brian took the time to explain everything he was doing. Excellent job!!! -
Review 17 (2022-12-19 - Rating: 5)
Brian is great and really good at what he does. I made an attempt to replace the plumbing under our sink, and one problem led to another, then another... I finally gave up and called Brian at Hometown Plumbing and he took care of it no sweat, and at a reasonable cost. Well definitely be using him for future work. -
Review 18 (2023-05-31 - Rating: 5)
Brian did a great job for us. He was very articulate in explaining everything so we had peace of mind. He cleaned everything up well when finished. Very timely as well. He knows what it’s like when a family doesn’t have hot water. Highly recommend! -
Review 19 (2024-06-05 - Rating: 5)
Home Town Plumbing provided excellent service for our drain issue. We highly recommend Brian for any of your plumbing needs. -
Review 20 (2023-07-26 - Rating: 5)
Brian fixed my plumbing issue quickly and at a reasonable price. He had great communication throughout the entire process. A+ service, highly recommended!! -
Review 21 (2023-08-03 - Rating: 5)
Brian did an excellent job replacing our water heater. Very friendly, courteous, professional, and honest. Pricing was very reasonable also. Would definitely recommend him. -
Review 22 (2023-01-06 - Rating: 5)
GREAT SERVICE!! Ive been a Palatine home owner for 25 years.We had a problem with our water heater and Hometown Plumbing responded to our service request VERY promptly!! Hometown Plumbing gave us detailed advice over the phone to assist us in possibly fixing the problem ourselves (we loved this kind of service!) but when we couldnt solve the issue ourselves they sent us a super nice plumber that came to our house that evening!! They promptly fixed the issue and their price for fixing our problem was INCREDIBLY fair! I highly recommend Brian or his company Hometown Plumbing and I will definitely call them again if we have any future plumbing needs! THANK YOU HOMETOWN PLUMBING!! -
Review 23 (2022-08-26 - Rating: 5)
Brian is very knowledgeable and responsive. He gave us different options based on our needs and gave recommendations but never pushed anything on us. We asked many question to help us fine tune our decisions and were able to keep costs within our budget. We have noticed a huge improvement on our sump pump situation and we are very grateful for his help! -
Review 24 (2023-01-09 - Rating: 5)
Had an ejector pump fail which caused water to pool in the basement. I was under a time constraint to get it fixed. Bryan, was responsive, fixed and tested it and cleaned up the floor after work was done. Gave me a couple of options for the type of pump to install all for a fair and reasonable price. Definitely a top notch plumber. Unequivocally recommend ! -
Review 25 (2023-11-13 - Rating: 5)
Brian was a huge help on a few plumbing projects. Great communication, great work, fair pricing. Will definitely be coming back. Thank you! -
Review 26 (2022-04-29 - Rating: 5)
We have a multi unit building in Palatine and had an issue with water leaking from one unit into the other. We noticed the issue on Monday, had Brian out on Tuesday evening to assess, and the issue was resolved by Wednesday afternoon. He was quick, responsive, and professional and his pricing was fair (and he was friendly with our dog!) All the work was also done with minimal disruption to our tenants. We will definitely be calling Brian again! -
Review 27 (2022-06-29 - Rating: 5)
We initially used Hometown Plumbing to install a couple of faucets. Quick turn around and fair price. About a month later we found a leak in our basement. We run our business out of our basement and water has the potential to do a lot of damage so as a precaution we changed out our water heater and installed a new sump pump. All work was done promptly and we were very pleased. -
Review 28 (2022-10-10 - Rating: 5)
Brain is my go to person now for all the plumbing jobs. After all the bad experiences I had being a new home owner this year with the bathroom/kitchen re modelling, I don’t trust anyone so easily. I can trust on Brain’s skills for any plumbing issues. So glad that I tried his service for fixing a clog in my main water line that impacted most of the fixtures at my house. He did a thorough job fixing it all through my satisfaction! -
Review 29 (2022-09-30 - Rating: 5)
Had a clogged kitchen sink which made my washing machine overflow and leak in to the basement. Brian found the clog in the basement pipes and cleaned it out all the way to the opposite side of the house. He was quick, informative, explained everything and was reasonably priced. Would highly recommend! -
Review 30 (2022-09-15 - Rating: 5)
Brian unclogged a plumbing line in my back yard. He provided a fair quote, explained what he was going to do and when he could do it. And then he made good on his word. It was as easy as that. I would recommend him to anyone who needs a plumbing repair. -
Review 31 (2023-07-26 - Rating: 5)
Brian is a veritable rock star of the plumbing world! He is professional, courteous, knowledgeable, and explains things thoroughly to the customer. Dont overthink it- call Brian -
Review 32 (2023-07-22 - Rating: 5)
If you want to work with someone who you can trust to do the job right like a family member would, this is your guy. Brian replaced our primary and backup sump pumps and fixed the slipshod work from the previous homeowner and at no point did I feel upsold like I would have with a franchise. 10/10 would hire again. -
Review 33 (2022-12-22 - Rating: 5)
Brian was professional, informative, fair and entertaining. We leaned a lot from his experience and knowledge and he overall did a phenomenal job ata fair price. Thank you Brian. -
Review 34 (2023-05-20 - Rating: 5)
Great plumber. Brian explained the situation clearly and quickly resolved my situation. Recommended and would call on him again (hopefully not anytime soon) -
Review 35 (2024-08-03 - Rating: 5)
I would strongly recommend Brian! He is an expert in his field. His knowledge and expertise to complete a job at a reasonable price is terrific. Brian also makes sure the customer is satisfied with his focus on quality work. -
Review 36 (2022-07-05 - Rating: 5)
Highly recommend Brian and Hometown Plumbing! Great service and a reasonable price. Have used them for several jobs across my house and a rental home. Give them a call! -
Review 37 (2022-12-23 - Rating: 5)
Great service! Came out right away and fixed the pipe leak quickly. Patched everything back up and looked better and then it did before. Highly recommend. -
Review 38 (2022-12-30 - Rating: 5)
Fast, friendly, fair pricing. Brian did a great job and was out to do the repairs right away! -
Review 39 (2022-10-01 - Rating: 5)
Quick response to my text and he was able come on the weekend to fix my plumbing issue. I will definitely call again for any plumbing needs. -
Review 40 (2023-09-05 - Rating: 5)
Brian helped us with 3 recent plumbing issues. Our main issue was a bathroom leak which we could not locate for weeks. He was patient with working with us to problem solve for the source to avoid unnecessarily taking out tile or a vanity. He also helped us find a roofing issue we were not even aware existed. He was timely, did quality work and was reasonably priced. We definitely recommend him and will use his services in the future! -
Review 41 (2023-07-26 - Rating: 5)
Brian answered on first call and promptly visited to assess and prepare an estimate. He exceeded my expectations completing the job the next day! I am happy I found Hometown Plumbing and will continue to use and recommend to others. -
Review 42 (2023-01-24 - Rating: 5)
Brian was fantastic, would give 10 stars if I could! He is very knowledgeable and professional person! He is genuine about helping others and what is best for his customers. We broke a part of our kitchen sink pipe at night and he responded very quickly and come to examine the issue. Then he explained and gave my family options to go about it and came back the very next morning to fix it. I really appreciate his work and will definitely contact again :) -
Review 43 (2023-09-19 - Rating: 5)
Helped me out a lot.