Best and Fast Emergency Heating, Plumbing, and Electric

Located in Ozone park, New York

Address: 96 14 Liberty Ave, Ozone Park, NY 11417, United States

Phone: +1 718-785-5522

Rating: 4.6

Services

Online estimates
On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
EJ came through and did an amazing job. He knew what was going on from the get go and went right into action! We had other technicians come and they messed up the wiring. But EJ came diagnosed in a second, and fixed up the wiring in just 2 hours.

Review 2 (2024-10-19 - Rating: 5)
Alex and Ralph were excellent! Our water heater leaked and flooded the basement. They were here within 2 hours and they replaced the heater, offered great advice about maintenance, and even helped clean up the mess the flood had left. They were friendly and professional. Were definitely going with Best and Fast for any plumbing issues from now on.

Review 3 (2024-07-12 - Rating: 5)
I called up Best & Fast last evening as my hot water tank kept going out. Ralph arrived this morning and he was amazing! Initially, he thought I might need a new part for the tank but he was able to clean the burner and got it to work! He saved me lots of time and $$. I would definitely recommend giving Best and Fast your business.

Review 4 (2024-05-22 - Rating: 5)
Initially, I hired a plumber to install a Navien NPE-24A tankless boiler, but he improperly installed the ventilation using polypropylene piping along with missing clips, resulting in a condensation leak. I found Alex from Best Plumbing through a Google search. Alex promptly visited the site, thoroughly explained the issue and the next day they resolved it with a complete vent replacement resulting in no leaks. Alex demonstrated extensive knowledge and patience. I highly recommend his services.

Review 5 (2024-11-23 - Rating: 5)
Ralph, the technician arrived at my home. He was professional and friendly and did an excellent job. I would highly recommend them.

Review 6 (2024-05-14 - Rating: 5)
Best and Fast is a reliable and professional company. I called them for an emergency repair and they came that day and resolved the issue. The problem was more complex than initially thought but Alex, Kenton, and Ralph were patient and efficient. I highly recommend their services and will definitely consult with them about any future work.

Review 7 (2024-11-03 - Rating: 5)
Reliable and one of the best price received. Alex was excellent in getting the job done right . Would definitely recommend .

Review 8 (2021-10-22 - Rating: 5)
I was having issues with my heating system, EJ came and immediately diagnosed the issue and offered me a solution. The next day as he is prepping to take and switch out my hot water heater I wake up and notice I have a sewage backup, again who else but EJ comes to the rescue and resolved my issue. This company is very lucky to have EJ, he is not only courteous but extremely knowledgeable. I will definitely recommend to my friends and family, great job guys!

Review 9 (2024-01-21 - Rating: 5)
Alex and his crew came in to do some repairs on our heat and hot water unit, landlord didn’t want to replace anythingWell it ended up needing to replaced. We had to wait an extra day for the new unit to come but once Alex got the unit he had the job done in 1 day, very professional work clean and neat plumbing and he and the crew left the apartment Cleaner than it was when you got here. You would never know they were here.I would recommend him to all my friends and family

Review 10 (2024-12-22 - Rating: 5)
E.J was very considerate and definitely knows how to quickly and efficiently fix the problem with no bullThank you E. J

Review 11 (2024-10-17 - Rating: 5)
E J and Jonathan arrived promptly and had my clog fixed so fast it had my head spinning. Excellent service!

Review 12 (2024-11-25 - Rating: 5)
My water heater break down early morning and Ralph came to the rescue He was very professional and really nice. I will use this company again.

Review 13 (2022-12-04 - Rating: 5)
This is the best company ever. I called this afternoon and I spoke with Alex and he came in less than an hour, did the inspection and gave me a very good price.Alex came with in 2 hours as promised and installed my brand new water heater tank. He also give us advice and explain everything for us to understand. This company deserves more than five stars and Alex is the best. Thank you to Alex and his Assistant I would always recommend this company. Fast reliable, knowledgeable and great work.

Review 14 (2023-10-05 - Rating: 5)
Alex and his team did an amazing job tuning up my both boilers making sure it’s ready and working as the cold weather approaches. He was very polite and professional. I’m glad I made the right choice trusting Alex and his team.

Review 15 (2023-10-17 - Rating: 5)
Alex and his crew came over and replaced pipes that had been damaged by a service worker. We were so happy to turn our water back on. They were professional and quick and readily came back to insulate the pipes. Great service. I recommend them and will use their services again in the future. Clara in Rosedale

Review 16 (2024-12-22 - Rating: 5)
Ej came quickly fix the problem completely very helpful very nice

Review 17 (2024-11-28 - Rating: 5)
They live up to there name they are the best and they work fast. Ralph has came out to my house for a pipe line removal and asbestos removal both times he was very knowledgeable and professional. Highly recommend them. Pricing cant be beat.

Review 18 (2024-11-28 - Rating: 5)
Our boiler broke down recently. Ralph showed up at our house within two hours after we contacted the company. He did an excellent job of replacing the boiler and offered great advices on maintenance. It’s truly the best and fast services!

Review 19 (2024-06-02 - Rating: 5)
I called late at night and they were here ASAP and saved my life. My wife is 8 months pregnant and without the hvac fix Id be sleeping by my mother in laws tonight! Alex from Bestnfast my hero.

Review 20 (2023-08-11 - Rating: 5)
Alex was efficient and he explained everything as he went along and he was really professional and before he came out he made sure my husband and i weight all our options and when he realized he needed to come out he keep us updated on his timing and provided amazing service I will use him again with out a doubt. Great work!

Review 21 (2024-10-15 - Rating: 5)
Fast service, great price, amazing work and EJ was very polite.

Review 22 (2024-06-12 - Rating: 5)
Ralph & partner did excellent job in my home with the split unit, I found it very expensive, but excellent job. Will use them again.

Review 23 (2022-12-21 - Rating: 5)
We were dealing with a few issues with our 4 zone boiler and had multiple companies come try and fix it with no luck. We calledFast and Best and their techs EJ and Alex knew exactly what the issues were, fixed them promptly and even offered to bring us space heaters while the heat was not functioning properly. Would recommend to any and everyone. Great job and very knowledgeable technicians. 👍🏼

Review 24 (2024-09-29 - Rating: 5)
This is my second time calling Best and Fast for some maintenance in my home and its the second time Im very satisfied with their work.EJ came as soon as I called them on a Sunday and fixed everything up with our leaking upstairs toilet within the hour. No nonsense, just results. I highly recommend these guys for quick turnaround and comprehensive work and great customer service.

Review 25 (2022-09-06 - Rating: 5)
We had an emergency at the start of the Labor day weekend, we had to shutoff our main water. We called Best and Fast plumbing, spoke to Alex, he was great, when the tech could not make it to our home at the specified time, he came to the rescue! He diagnosed the problem, was able to get the parts, repaired it and we were able to have water that day. We didnt think it would be repaired since it was Labor day weekend. Thank you Alex!!!! Highly recommend this company!!!!

Review 26 (2022-04-22 - Rating: 5)
We were very frustrated with our previous plumber for making us wait 1 whole week to come and inspect why my heating wasn’t working, he did not provide me with the correct solution, then EJ from Best and Fast came to the rescue. This company really do treat emergency like an emergency. They offered me same day appointment, came to inspect my problem and gave me all materials including price, hence taking away the hassle of going out to buy materials myself, not to mention figuring out which kind to get from all the options out there. EJ kept his word. EJ and Alex both offered excellent service and provided education to me as customer who has no idea what’s going on as a new house owner. He explained the problem and the fix over and over to us until we understood. He left my house at 12AM midnight making sure my heating is working perfectly. Fully satisfied. Will absolutely call them again for any future needs.

Review 27 (2024-11-25 - Rating: 5)
EJ tech was very polite and knowledgeable in what he was doing. Did job well and fast, will recommend to others.

Review 28 (2022-01-18 - Rating: 5)
I had a serious issue with my boiler this past Saturday 1/15/22. I called Best and Fast and EJ arrived at my house on Sunday. Before he got there he called me so many times to inform me that he was on his way. Which I loved. Anyway he fixed my issue. He’s very knowledgeable and experienced. I would recommend his services to everyone. Thank you EJ. P.S after he fixed my issue and he left my house he called again within an hour to see if everything was ok. Awesome. Thank you again EJ.

Review 29 (2022-02-24 - Rating: 5)
John not EJ(no offense EJ) came quickly to handle an issue with the faucet in my tub. After wasting a day waiting for another plumber, I called Best and they came over quickly and did the job without an issue. Daniel took the my call and dispatched John who came over 20 minutes later. John was kind and professional throughout the job. Pricing was good considering the stress of having shower issues for 2 days. Would use Best again.

Review 30 (2021-10-31 - Rating: 5)
EJ was very professional and understood the problem with my waste line and fixed it immediately, and in a timely manner. He was very polite and said if we have anymore problems that we could call him anytime. I would highly recommend VJ to other people who might need work done in there house.Thanks again!Sammy

Review 31 (2020-02-11 - Rating: 4)
I had to find a plumber quick and fast for the gallery I work at on the upper east side. One of the gallery heaters started to leak and seep through the floor and out the ceiling. This would have been a big disaster if Best and Fast werent able to come and fix it right away. They were the only company that could fit us in and take care of our issue in as little as two hrs. We will definitely save their contact for any emergencys that hopefully will not arise.

Review 32 (2020-02-12 - Rating: 5)
My 75 gallon hot water tank was leaking and needed to be replaced. I could not be any happier with the service I received from Best and Fast. They gave me an excellent price, they were on time, very professional and they were able to install a brand new hot water tank the same day.

Review 33 (2020-12-25 - Rating: 5)
Of course our water heater broke on Christmas Eve! I was not expecting to find anyone when I began looking for repair services at 10:30 at night. But these guys answered the phone and within an hour a technician was at our door. EJ was great: professional, knowledgeable and helpful. We had hot water by the time we went to sleep that night. This process was refreshingly easy and pleasant. Would definitely use these guys again!

Review 34 (2022-11-23 - Rating: 5)
Service was excellent, they came in & went straight to work.. It didnt take long before the the problem was diagnosed & fixed shortly after that. They were very professional & I would highly recommend Best & Fast Heating & plumbing.

Review 35 (2021-06-18 - Rating: 5)
Joanna as a service representative is one of the best, hands down. Attentive, caring and a real people person. My service tech was Shoei (sorry if I misspelled) but he was knowledgeable and even though they could help us fix the unit, they gave advice and overall the customer service was on point! Other companies didn’t even get back to us. 5 star review. USE THEIR SERVICE.

Review 36 (2024-06-21 - Rating: 5)
Fair prices and great work! Had a bathroom sink repaired expertly!

Review 37 (2023-08-06 - Rating: 5)
Alex has been amazing in helping with AC installation. He’s responsive and reasonably priced. Would highly recommend these guys.

Review 38 (2022-05-18 - Rating: 5)
Alex is the best one!! Always call him . I had flood in my house with heavy water, he just fix in minutes!Soo professional and best service ever. God bless you Alex.

Review 39 (2022-09-06 - Rating: 5)
Had these guys install a heat pump system that has AC and Heating for my building. They did such a professional job for each apartment, if I could give them more than 5 stars, I would! They really live up to their name, Best and fast.

Review 40 (2023-06-12 - Rating: 5)
The best service in Manhattan. They helped me to clean the system, added refrigerant, made all the adjustments, and the system started working like before.

Review 41 (2024-06-13 - Rating: 5)
Amazing, Timely, quality service from your technician Ralph Rookwood i couldnt be happier.

Review 42 (2024-07-14 - Rating: 5)
I had a leak with my salon sink and Ralph fixed the whole system for me. He walked me through what he had to do and was very thorough. He will definitely be my go-to plummer from now on. Would highly recommend!

Review 43 (2020-07-21 - Rating: 5)
Contractor came quickly, and attempted to complete job same day.Due to uncontrollable circumstances was unable to. Early on first working day finished job.Contractor was very professional and I must say caring,unlike some contractors I have dealt with. Im already thinking of hiring them for another job. Im very satisfied with first job of changing my water heater.

Review 44 (2024-06-15 - Rating: 5)
I had the pleasure of working with Ralph as he assisted my grandmother’s apartment with sink, toilet & shower issues. He was not only professional but extremely pleasant & kind, making my grandmother & I feel comfortable & confident in him & his abilities. He was efficient & the repairs were smooth. Would definitely recommend & thank him for his work!

Review 45 (2020-03-22 - Rating: 5)
Had a problem with my heater. Came the next morning and fixed it. Quickly. Explained to me that I would need other repairs, in order to keep from having more problems. They were gentlemen. Kept the area clean. Respectful. I will use their services again.

Review 46 (2023-02-11 - Rating: 4)
EJ came in for an emergency job and knocked it out the park. He was very professional, explained everything he was doing. Ill be using him in the future. They do not service the Bronx now.

Review 47 (2021-03-01 - Rating: 5)
The technician came his name was EJ and known his stuff,he was great,respectful and taken his time,Was worth the money for this professional plumber now my plumber. Thank you very much robert Dunphy Queens NYC

Review 48 (2023-10-12 - Rating: 5)
Alex was very professional. Alex came in looked at the problem and easily figured it out also gave me a good estimate to rectify it. Next time, I wouldnt go anywhere else

Review 49 (2024-05-22 - Rating: 5)
Ralph proved to be very knowledgeable when it comes to plumbing. Hard working guy.

Review 50 (2023-05-18 - Rating: 5)
Had leaks in my sink drain. Came the same night to diagnose the issue and fixed it the next day. Easy to work with.

Review 51 (2022-08-24 - Rating: 5)
I called late one weekday afternoon and was serviced by EJ who did an incredible job immediately identifying the issue and resolving it for me within hours. Totally recommend and ask for EJ

Review 52 (2019-01-03 - Rating: 5)
Great experience. we had a plumbing emergency and they were very timely and professional. will use again! Highly recommended

Review 53 (2023-01-02 - Rating: 5)
Alex did a great job, fast reliable and really friendly, would recommend him anytime 👍🏾My old water heater pipe rusted and busted, and Alex was able to get it unstuck and install the new one in less then 30 mins

Review 54 (2022-04-22 - Rating: 5)
Plumbing change and cabinet install. EJ did a great job with replacing the materials required with quality work.

Review 55 (2023-11-05 - Rating: 5)
I recommend to use their servicesI have hitting problem in my house and EJ was the technician he fix my hitting within 1 hour

Review 56 (2023-10-09 - Rating: 5)
Alex and larry werenamazing did their job well. 5 stars baby!!

Review 57 (2022-08-17 - Rating: 5)
Very attentive and responsive. Revived my AC unit without needing a replacement at a competitive price!

Review 58 (2022-11-24 - Rating: 5)
Alex and romesh were amazing and helped us a lot, thank you you did a great job

Review 59 (2022-11-16 - Rating: 5)
Hey this company is good I called they come right away and they do a great job also oh do the work he’s very nice guy

Review 60 (2022-03-06 - Rating: 5)
Very happy with the service.. ej helped us on a Sunday that’s beyond expectations.our heating system is back and working I appreciate the quick service will recommend..5 stars

Review 61 (2021-01-24 - Rating: 5)
EJ came right away did excellent service after business hours and made sure the job was excellent before leaving

Review 62 (2020-09-05 - Rating: 5)
This place was amazing! Not only did they get the job done they were efficient, and kind! 10/10 reccomend, trust me you will not be dissapointed.

Review 63 (2022-12-29 - Rating: 5)
I was struggling from last 2 months my whole unit was messed up i call e.jDone it very professionally very satisfied

Review 64 (2023-11-10 - Rating: 5)
Was able to set up my gas value in a timing manner. Was super kind and came in on the dot. Price was right for it as well. Thanks again

Review 65 (2022-10-30 - Rating: 5)
He cleaned the boiler and the pumps of my building and did amazing .

Review 66 (2023-02-28 - Rating: 5)
Ejaj and his team are very professional, and there responsible for there work

Review 67 (2022-08-31 - Rating: 5)
Change oil tank and plumbing.excellent and reasonable.very professional

Review 68 (2023-10-06 - Rating: 5)
Great team, on time and great customer service.

Review 69 (2022-12-23 - Rating: 5)
Best & Fast saved me today! We got crushed with the hide tide and needed some help starting out boiler and water heat back up. They came within 2 hrs of calling and were done a little under 1 hr. They serviced my boiler and replaced the igniter on my water heater for a reasonable price. EJ was great he talked us through every step, explaining what was going on; I’m glad I will not be freezing tonight. I’m very happy with their service, I’ll definitely be keeping their number.

Review 70 (2023-01-14 - Rating: 5)
The best company to get job done fast and nice. They installed my AC in hours and did a Gr8 job. Recommended

Review 71 (2022-04-28 - Rating: 5)
EJ is very professional and knows work. Very knowledgeable.

Review 72 (2022-03-24 - Rating: 5)
We have worked with Best and Fast for a couple of years now. We like the work that they do and the jobs get done right.

Review 73 (2022-08-12 - Rating: 5)
Very professional and grateful to Mr ej thanks 😊

Review 74 (2021-01-30 - Rating: 5)
We have had multiple issues with the plumbing and heating in our house and EJ has never let us down. Every time he has came out as quickly as possible and has been able to fix the problem every time, all at a great cost.The most recent time he found a leak in our basement and repaired both hot and cold water lines (only one was leaking but he recommended to replace both to make sure we have no problems in the future). Once these were fixed there was another leak coming from further up in the pipe, so he had to go upstairs and found the leak immediately, causing the least amount of damage possible.We would be lost without EJ and would recommend him a thousand times over. You will not be disappointed!

Review 75 (2021-01-30 - Rating: 5)
Unfortunately one of our boiler pipes burst on a Sunday night, I called EJ on Monday and he came to our house the same day! He inspected the problem promptly and was able to diagnose it straight away! He didn’t have the part he needed, however he went to Home Depot and fixed it there and then, when every other plumber I had rang said they would have to order parts! He also noticed that the clips on the remaining pipes needed to be tightened and he did so at no extra charge! He is very fair with his prices, they really are unbeatable! I am glad that I have found EJ and his company as I will only be using his services from now on!

Review 76 (2020-02-26 - Rating: 5)
They were as their title, best and fast. When they got the call for a heating situation, they were right on it. Compliant and respectful.

Review 77 (2021-06-25 - Rating: 5)
Professional, friendly, excellent customer service. TY, EJ and Joanna make a wonderful team.

Review 78 (2021-09-28 - Rating: 5)
These guys came on time and very very professional..i will spread the word.

Review 79 (2023-12-11 - Rating: 5)
Very good emergency service.

Review 80 (2022-08-01 - Rating: 5)
Work was done professionally and on time.

Review 81 (2024-03-08 - Rating: 5)
Fix my navies equipment

Review 82 (2022-10-15 - Rating: 5)
Very honest and knowledgeable.

Review 83 (2025-01-10 - Rating: 5)
EJ and Alex excellent and professional service. They came quick and cleaned the boiler and chimney withoutany extra charges the other technician came took the money never came back I m so satisfied with his work

Review 84 (2025-01-10 - Rating: 5)
E.J was so helpful, professional, with lot of knowledge. He came and fix my issue with my boiler after several trying from other ppl. I fully recommend him .

Review 85 (2025-01-10 - Rating: 5)
I am so pleased with their work. E.J came out late the 1st night and helped me get some heat, they ensured I had heaters at the house until sall the work could get done. He walked me step by step through everything he had to do, the work was very extensive but it was reasonably priced and didnt take a lot of time. They really cared about my family having heat in this brutal winter. Im very happy with them. Thank you guys. Will definitely use them again.