East Coast Metal Roofing

Located in Oxford, Massachusetts

Address: 254 Sutton Ave, Oxford, MA 01540, United States

Phone: +1 844-611-3267

Rating: 4.8

Services

On-site services
Wheelchair-accessible car park

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-19 - Rating: 5)
We just had our roof redone with ECMR and had a great experience. We got a bid initially from a company that does high quality architectural shingles, and then from another metal roofing company before deciding to go with ECMR. We dont anticipate moving and felt that the investment in a lifetime maintenance free roof was worth it. We actually went with ECMR despite the price being slightly higher as we felt the warranty was slightly better, and I was more confident that our project manager Dave Harrison was being honest about the full extent of the job. The sales rep we met with from the other metal roofing company appeared to be a bit more into gimmicks and pressure games, which is not my style, even for a slightly better deal. Mr. Harrison from ECMR was polite, helpful and responsive throughout the process. The crew who installed the roof was wonderful. They worked extremely hard and cleaned up every day. The roof of our house and our shed both look great and we are looking forward to seeing them take on the snow this winter. Ill update the review in the future if anything changes, but we are happy to plan on never replacing the roof again!

Review 2 (2024-11-01 - Rating: 5)
Our experience with Eastcoast metal roofing was fantastic. Our first contact was Taft Manzotti he went over everything with us in full detail, also gave us a timeline of when the project would start for our new roof. We received a call from Jenna, informing us that the materials for the roof. Also, the dumpster would be dropped off in a couple of days and they were right on time. The crew workers showed up every morning early and started working at exactly 8 AM. They did not quit until after dark. They only took a lunch break and it was nonstop for them. They were very efficient and courteous and respectful at all times while they were on our property. Every day they picked up after themselves materials, nails, old shingles, stripped from the roof etc.. These guys worked very hard and I was amazed. We did run into a problem with our porch roof and found that it was rotten all the way through in one area. I made a call to Taft and Shaun quality control person about this issue and they were right on it to get it taken care of promptly. This area at the porch has been leaking for over 20 years no matter what we did nobody could seem to fix it. Eastcoast metal roofing strip the roofing down and revealed the problem. It was rotten all the way through. Keith Zereski quality control manager came on the scene to assess the issue along with the manager of the crew workers and they fixed our problem of the leaky roof, replaced all boards, built the roof area back up promptly and quickly. Keith was really fantastic on how he handled everything with this issue they went the extra mile to solve this problem that other workers in the past could not be bothered with. I am so happy! Whenever I had a question I would call Taft and he responded immediately and answered all of my questions. Our experience with Eastcoast metal roofing with the professionalism, courtesy, respect and hard-working, and also promptness was wonderful and a nice experience for us. I was amazed! The dumpster was removed the next morning after the roof was finished. Also, they sent out another person by the name of John that came by went over everything picked up any extra material and also went around the property and picked up all nails and scrap metals that may have been missed . We will wait and see how the roof and especially the porch holds up to our New England weather this winter. I include pictures of the damage that they fixed from our porch roof. Thank you very much Eastcoast metal roofing.

Review 3 (2024-06-07 - Rating: 5)
To say I’m pleased with my new roof from East Coast Metal Roofing, would be an understatement.Every aspect of the project was amazing.From the beginning with the sales manager, Andrew Bousquet who was extremely detailed and crossed every “t” and dotted every “i” making sure the contract was perfect.To Shaun LaForce and Phil, two quality control, managers, who were at the property daily checking on the work to see that it was being installed properly.Also lots of thanks to the wonderful crew who were fast, proficient, polite, and incredibly hard-working, starting at sunrise and working until sunset.It was a joy to have them on the property. Their work was very skilled and their helpers cleaned up each day as they moved along on the job.And lastly, the office managers, Jenna and Alex were there to answer any questions I might have had.I have included pictures, and the last picture is the back of my house, as you can see this property was no easy feat for them!!From start to finish, this was an A+ job.

Review 4 (2024-12-12 - Rating: 5)
We recently had a new roof installed on our house and chose to go with East Coast Metal Roofing and the Permalock Aluminum Tiles. We went with the Aluminum tiles because of the weight (Save 40% and we have a 125 Year Old House) and the longevity of the product (My Lifetime or 100 Years in a Trust).As for the actual process, we did have to put down a 1/3 and I know that makes some people uncomfortable, but they worked with us to get it scheduled at our convenience, which meant waiting for the chimney to be repaired and relined. They came to install the roof 2 days after all the other work was completed. Granted I have a small roof, but 2 days and they stripped the old roof and replaced it with the new one. The area around the house was maintained at all times and not just cleaned at the end. The roof is new, so i cant speak to the actual product yet, but I can speak for the service and if the roof is anything like that, then I will be very happy.Big shout out Christian Cusack (Product Specialist), Keith Zereski (Quality Control Manager), Jenna and Alex (Office Managers), and The Crew.

Review 5 (2024-04-18 - Rating: 5)
Great experience from beginning to the end. Mike Kromm was very informative and I felt great about the product for the job. Jenna and Alex answered any questions I had. Keith Z came through and made sure the quality of the work was where it was supposed to be each day. And the crew.. unreal. They cane and did my roof so fast. I couldnt believe how good they were. My old roof was slate and heavy work. I had no sign of my old roof anywhere in my yard. Amazing.Now when it rains I have no worries. All winter when it snowed my roof, and my neighbors roof ( also East Coast roof) are the first roofs with no snow. It just slides right off.I would recommend this roofing system for any home.

Review 6 (2025-01-02 - Rating: 5)
We started out reluctant skeptics but were won over to the idea of aluminum shingles, and picked a custom color that we are very very very happy with (copper verde). The workmen were amazing in their care and communication was good from start to finish. Hope this thing outlasts both of us - I think it will.

Review 7 (2024-05-31 - Rating: 5)
We cannot say enough about East Coast Metal Roofing. They are true professionals! Dave Harrison, Product Specialist, met with us to explain their product, installation, and answer any questions we had. Keith Zereski, Quality Control Manager, communicated each day with status of the project. The on site “crew” showed up on time (early in fact) each day and worked tirelessly. They cleaned up the site each day. And Office Managers, Jenna and Alex were constantly in touch with updates on everything from dumpster drop off and removal to our local building inspector signing off on the project. We are so happy with the final result (as the pictures show). If you are considering a metal roof, the East Coast Metal Roofing is the team you want!

Review 8 (2024-11-11 - Rating: 5)
We have been so impressed with East Coast Metal Roofing. No pressure from the salesman when he came to the house.. Great produce so decided to have a new roof. We were contacted every step of the way. When the supplies were ordered, dumpster to arrive, when the workmen were coming. The team was very professional. They came and worked hard every day making sure the work was done right. Great communication from the Quality Manager.Any questions were answered right away. If you want a quality roof and great company to work with we highly recommend East Coast Metal Roofing.

Review 9 (2024-06-08 - Rating: 5)
My experience with East Coast Metal Roofing was very professional and transparent with care from start to finish. My first visit with Dave Harrison product specialist was thorough showing product and how it is installed and the many questions and concerns were answered with respect. Keith Lereski of quality control communicated from start to finish with respect to my concerns. Communication with the office managers , Jenna and Alex was prompt to keep me inform as what to expect with deliveries of dumpster, supplies materials and pick up of dumpster when project was finished. They answered my questions with care and respect whenever I called. I don’t want to forget the Crew which did an amazing job with precision to every piece they worked on even with the heat and humidity . They stayed hydrated and work hard. They all had care, transparency and respect throughout the two day project which was beyond my expectations and their finished work! I’ve added few pictures and they earned more than a 5 star rating in my book.Annette Kennedy

Review 10 (2024-12-14 - Rating: 5)
The whole team at East Coast Metal Roofing was awesome! Jenna, Alex and Beau gave us frequent updates and were always ready to answer any of our questions. Beau was mindful, upfront and honest when we were deciding what best fit our needs. Shawn and his crew were prompt, efficient and hard working, and also available if we had any questions. Our roof looks amazing! We would highly recommend ECMR!

Review 11 (2024-02-06 - Rating: 5)
I was very pleased with how everything was explained to me by Andrew Bousquet at the time of the quote. No pressure which was nice. I was updated on the progress every step of the way by Alex and Jenna. Couldn’t believe that the job was completed only 3 weeks after the initial quote! Although I never thought I would ever spend this much on a roof I believe it was the right decision. I can’t say enough about the installation crew. Alex and his entire crew were excellent. Prompt and cleaned up each day. Alex was very meticulous about every detail! Did everything right. No shortcuts. Steve Elliot the QC person was also very responsive in all my needs. I hope that i never have to worry about my roof again!

Review 12 (2024-09-14 - Rating: 5)
Dave, our sales rep, went above and beyond, by coming to our home to cut our new downspout so the heavy water flow would be rerouted away from the house. He didnt charge us and helped us out as All Gutters Inc who Ecmr hired to do our gutters wanted $150 for a pipe cut.We appreciate Dave and ECMR and recommend them highly. Kudos to Dave.

Review 13 (2024-12-12 - Rating: 5)
Just had a new roof installed by the ECMR team and they did an outstanding job. The team of Dave Harrison (PM), Sean Sullivan (QC) Jenna and Alex (Officed Managers) kept me well informed on the installation process. The crew of installers were here at 7 and stayed until dark, did a great job on the roof and was attentive to every detail. They cleaned up well too. The whole process took just two days. The roof looks great and neighbours have commented on its look. Although the roof was more than conventional asphalt, it is well worth the money. The team and company did an outstanding job and recommend them highly for all your roof needs.

Review 14 (2024-06-05 - Rating: 5)
I love the looks of my new Perma Lock aluminum roof installed by the East Coast Metal Roofing team (Patric-Product Specialist, Sean A.-Quality Control, Jenna & Alex-Office Managers and the crew lead by Christian), and so do all of my neighbors. Looks like shingles, but performs like metal. The entire process from sales to installation was exceptional. The installation team was quick, efficient and spent extra time ensuring there were no debris or nails left behind.The roof is everything that was stated during the sales presentation. I was a bit skeptical about the savings in cooling, but the past week we have consistently had sun and hot weather (temps in the upper 80s), here in Vermont. With my asphalt roof, I would have been running my AC, but with the Perma Lock roof, the inside of my house hasnt been above 75, absolutely amazing!!! After weighing all the pros and cons, I bought this roof as an investment in my house, vs just another maintenance project, that would again need replacement in the future.Also, youre not going to find another roof that offers a non-prorated lifetime warranty.I highly recommend East Coast Metal Roofing and the Perma Lock roof, and like me, if you purchase it, you too, will be a very happy customer!!!

Review 15 (2025-01-04 - Rating: 5)
In April of 2024, ECMR did the second part of my house , which was a large garage area. I can say that the workmanship, oversight and overall approach to my job was every bit as professional and thorough as when they did the house in 2023. There was an incident when a piece of roofing material hit and crimped a propane gas line . It wasnt discovered until the final walk through. I was reimbursed quickly for the repair without any excuses. Im very pleased with ECMR and happy that I chose them for my roofing project. Its not an inexpensive investment but we dont plan on moving and I want peace of mind for our stay here. Their product is above the current standards for conventional roofing/shingles. I had problems within 15 years of having the roof redone in 1998 and its something I do not want to deal with now. I would definitely recommend them if you plan on keeping your home for 25years or longer and its something you can budget for. A 50 year full warranty is something that you will not get with a shingled roof. From beginning to finish...well done!

Review 16 (2024-04-27 - Rating: 5)
We are extremely pleased with the looks of the roof and the sum of all the well done details. The flashing around the chimney is phenomenal, the ridge cap is perfectly aligned and the seamless gutters really tied the roof to the rest of the house.Patrick (product specialist), Steve (project manager), Jenna and Alex (office managers) were very helpful. The crews working on the roof and the seamless gutters system were phenomenal, they were VERY productive, neat and organized.Two days from old roof to new roof and gutters done by a separate crew at a later date.We are extremely pleased.

Review 17 (2024-12-16 - Rating: 5)
Our experience with ECMR was terrific. Patric, and Sean were very professional, and communication with Alex and Jenna was prompt and so helpful. The Crew were the hardest working group Ive ever seen, and they left are yard cleaner than when they found it. Best of all, we love our new roof. Thank you!!

Review 18 (2024-03-13 - Rating: 5)
East Coast Metal Roofing recently completed work on our new roof in Central Vermont, and we couldnt be happier with the result. The quality control managers communicated with us regularly during the installation so we knew what to expect. The work crew did an amazing job, especially considering our funky roofline and the cold and windy conditions they endured. Would highly recommend.

Review 19 (2024-10-16 - Rating: 5)
East Coast Metal roofing goes above and beyond. Product Specialist Andrew Bousquet covered the entire scope of the project and brought a wealth of experience to keep me at ease. Jenna and Alex in the office kept me informed with scheduling and prompt communication so there were no surprises. Quality Manager Sean Sullivan was super at making sure that I was 100% satisfied once the job was complete. The installation crew took pride in their craft and it shows in the quality. My roof looks fantastic. Thanks!

Review 20 (2023-12-20 - Rating: 5)
We decided to go with East Coast Metal roofing after seeing another house nearby get their roof done by the company in the early Spring. We were impressed with how the roof looked and decided to look more into it. This review details the full process from sales to finish; hopefully it will provide useful information to others.Sales:We reached out to East Coast Metal Roofing and setup a time for a representative to come look at our roof and provide information. At this point we were 85-90% committed but needed to know a few additional details. We had a rep come (Patric Saad) and do a thorough review of our project and provided some great advice. We then had a session to review the material and hear about the company.At this time it did feel somewhat like a sales pitch however Patric was awesome, he was informative and thorough with the information about the product and company.Project Service:When the big day arrived (around 4-5 weeks later), a crew came out and immediately started to get to work. First day was removing the old roofing and putting down the underlayment. The crew worked FAST and EFFICIENTLY. They used big tarps to capture all the roofing so they were able to clean up 95% of the roofing. The crew also replaced some siding that was rotted which was great to have done. The crew cleaned up around the house and even replaced a screen that got ripped accidentally without us even asking about it. The crew did an amazing job and they were extremely professional the whole time. Everyone knew what they needed to do. We worked with Steve Elliot who was our quality control and project rep who was onsite frequently to check on progress and installation.We were in constant communication with the office management team (Jenna & Alex) who were so helpful and responsive.Finally, we had another rep come out (Kevin I believe) to inspect the cleanup and make sure everything was complete.All in all, we are very impressed with the new roof and get lots of compliments as well! We would recommend anyone who needs a new roof to strongly consider ECMR!

Review 21 (2024-09-11 - Rating: 5)
Best company!! We are so happy we chose ECMR. It started with Patric who described the process and the materials used. We feel like we were well educated on all aspects. Shaun and his crew worked tirelessly. The cleanup was thorough. And Alex and Jenna in the office were easy to access and speak to. We are thrilled. And look forward to a safe roof and a cooler attic!! TY.

Review 22 (2024-10-16 - Rating: 5)
Amazing experience from start to finish. Ian worked with us to price the project, explain the process and answer any questions. Installation was a breeze. Crew was hardworking and courteous throughout keeping the worksite clean of debris as we have two dogs. Phil oversaw the project and was a consummate professional who was always around explaining expectations and answering any questions.Youll pay a little more for this type of roof but the look, quality and durability cant be beat.

Review 23 (2024-04-08 - Rating: 5)
Were delighted with our new roof from ECMR! Mike (Product Specialist), Shaun (Quality Control), Jenna & Alex (Office Managers) and the The Crew were phenomenal to work with. Mike stepped us through the entire process and provided several options both from a product standpoint as well as financing, which took a lot of our worry away. The Crew were very pleasant and punctual to work with. Cleanup and extra materials were whisked away and accept for a couple stray roofing nails here and there the property was left in very good condition. The entire job took about two weeks to complete due to inclement weather however, we were notified in advance if The Crew would be unable to make it. If youre thinking of going with a metal roof give ECMR a call! You wont regret it!!!

Review 24 (2024-04-19 - Rating: 5)
Our new metal roof from East Coast Metal Roofing came out awesome! It was a very smooth process starting with a no pressure meeting with Product Specialist Dave Harrison who explained the product and process to us. He was very helpful in dealing with a few issues with our existing roof (gutters not installed correctly and old construction of area where roof lines met and leaked). He made sure the gutters were fixed properly and had the rooflines redesigned to eliminate any leaking issues. During the job the Quality Control Manager, Shaun LaForce, was on site each day and was great to deal with. The office managers, Jenna & Alexandria, were fantastic with keeping us up to date on the start dates and delivery info. The installation crew did a great job led by Alex and finished the job in 2 days despite a snowstorm in between the days, even shoveled my driveway the day after the storm! I highly recommend East Coast Metal Roofing if youre looking to upgrade your house with a metal roof. You wont be sorry!

Review 25 (2023-02-12 - Rating: 5)
Once I knew I needed a new roof, I researched my options and getting a metal roof, while yes it is more expensive, is also the best choice as you will never need to replace your roof again! I absolutely love the look and it is not much different in noise level from rain and most things slide right off either immediately or quickly.My Project Specialist Paul Fleming is the absolute best. Made sure I understood everything that was to happen every step of the way. Doug Churchill, the Quality Control Manager, was onsite every day to make sure all work was done according to their standards and any last minute requests I had were fulfilled. The crew who worked on my roof was there from practically sunup to sunset for about the 3 days it took to replace my roof and made sure to cleanup extra well after as I had asked because I have a dog and did not want anything to get caught in his paws.My neighbors right next to me also loved the look so much, they too replaced the roof with an ECMR metal roof and it looks just as great as mine does!!! They also took down the trees between our houses and now you can see the roof even more clearly.In all, ECMR is very reliable, efficient and you will not regret using them to upgrade your roof to the last roof you will ever need!!!

Review 26 (2024-06-17 - Rating: 5)
Yes, this is the famous East Coast Metal Roofing project in Tudor Brown that is our home. We could not be more delighted, heres. why:1. All delivery promises were kept exactly.2. The crew that did our project was professional and amazingly considerate and efficient. They worked hard!3. The project was started on a Friday and finished the following Monday.4. Two members of the roofing crew of seven were dedicated to continuous cleanup and magnet searches for fallen roofing nails.5. A follow-up reviewer from the company did an additional sweep for nails and recovered a handful. He also inspected the job for faults or defects. There were none.As widely reported, this is not the least expensive solution for roofing, however there are discernable and substantial energy savings that we are now accruing. It is also nice to remove the last petroleum laden asphalt shingles from our property, knowing that our property will likely never again discard that waste into the environment.Another way to view the value of this product relative to its higher price is to compare warranty performance. 45 Year asphalt shingles rarely last through thirty years, judging only by my personal experience. Your ECMR warranty is Lifetime, or 100 years, whichever comes first, for you or your direct heirs. Check with ECMR for details.So, this is a two thumbs way up review for ECMR from a satisfied customer. It seriously looks like our house was baked like a cake and frosted with chocolate.

Review 27 (2023-12-18 - Rating: 5)
Im located in Massachusetts. We needed to replace our almost 20 year old roof that was having some issues and after a lot of research decided that a metal roof would be the best option for us. We called East Coast and Maurissa sent us a list of homes close to us that they had installed roofs on and we drove around checking out the work and were impressed with how many they had done close by and with how they looked.We then met with the project manager Andrew and went over the options and pricing and decided to move forward. After signing the contract the crew was at our house just 2 weeks later and our roof was complete within a few days - a really fast turnaround. We have a small house that has a flat section of roof and had a grey PVC installed, and had grey metal shingles installed on the rest of the roof, as well as new 6 gutters.Throughout the entire process everyone we spoke to at ECMR were all professional and responsive. The crew that did the installs were some of the hardest working people I have met - they worked 12 hour days and always kept things clean. The quality of the products they use are great, and we look forward to them lasting a lifetime. We are more than happy with the way everything turned out.

Review 28 (2024-09-24 - Rating: 5)
Im not exaggerating when I say that this company is the best contractor Ive worked with, from sales through job execution and then follow-up support. Everyone at the company has been responsive and a pleasure to interact with, the product is amazing (a store owner down the street literally said oh, youre the guy with the roof, since my house has become known for its slick looking roof...which is bizarre, but a testament to how nice the end result is!) and the ultimate bonus is the referral program which has provided random and unexpected payments for over a year after my job was completed - I really did not expect to see any compensation, especially not a year later, and at this point Ive received at least $1500 back, per referrals referencing my house. Not the slightest hesitation recommending this team.

Review 29 (2025-01-07 - Rating: 5)
Total satisfaction, every detail was explained and executed. Taft Manzotti covered all our questions, Keith Zereski was on site to explain every step of the process which the crew finished and cleaned up properly. Extra thanks to office staff Jena and Alex, they kept in contact to ensure every delivery was done on schedule! It was a pleasure doing business with such responsive business people.

Review 30 (2024-02-20 - Rating: 5)
Well never need another roof on our little cape style house. We love that we no longer roofrake or shovel snow from our house or garage. Also, no more ladders to clean gutters in the fall! When theres a misty day or heavy dew it doesnt sit and soak in, the light layer of water runs off. Additionally, the roof is not louder when it rains, just different. The snow is loud as it cascades off the roof but it is amazing to watch and over in less than a minute.

Review 31 (2024-05-09 - Rating: 5)
From the beginning when Pat came to our home to show us the product and explain everything to the crew showing up shaun the quality control guy and his extremely hard working crew they had the house stripped from two layers of shingles in a hour and a half that’s including the garage… by the time i got home from work they had two thirds of the roof done totally completed in two days T and I are very happy with the outcome!

Review 32 (2023-06-15 - Rating: 5)
I worked with Ian Mochrie throughout the course of the install. Ian was always professional and gave us peace of mind before, during, and after the install. If we had any questions or concerns Ian was more than happy to provide us with his professional and fact driven opinion. Comparing ECMR to several other companies I found that ECMR provided the most in depth and long lasting solution for my roof. If you’re looking for a set it and forget it type of solution I would highly recommend working with Ian and ECMR.

Review 33 (2024-12-17 - Rating: 5)
Professionalism displayed from the start of the job to the end. Whenever there was a need for anything East Coast Metal Roofing worked to make it good. No gimmicks here, just quality craftsmanship. Taft did an excellent job in making anything that needed to be explained understood. Thank You

Review 34 (2022-01-10 - Rating: 5)
My house was built in 1860 and had the original slate roof which was no longer a viable option. Contacted ECMR and Mike came out and was very upfront and knowledgeable about the product. My roof is basic but large and steep. The crew were amazing and knew what they were doing. Overall process took 7 days and came out amazing. It cost more than a regular roof but was so worth the cost knowing I never have to worry about my roof again. Would highly recommend if you are looking for a new roof.

Review 35 (2022-05-06 - Rating: 4)
We had East Coast Metal roofing replace our shingle roof and gutters. It was quite costly, but we know that we will never have to do this again gives my a sigh of relief. The crew was great. They worked very hard from sun up to sun down most days and they were friendly as well. There were some minor hiccups along the way, but they were resolved quickly. Andrew was our product specialist who was very knowledgeable about the product and Mike H who was the quality control rep was very responsive and communicated great through the entire installation. Both Andrew and Mike were very responsive with questions I had. Overall, we had a very good experience with East Coast Metal roofing and we will be reaching out to them again when we need to install solar panels and get a vent for a kitchen stove hood. We chose the metal roof because the house will be given to our son and knowing that he doesnt have to worry about replacing it will make us sleep better, but also knowing that it will add value if he wants to sell the home in the future.

Review 36 (2023-10-02 - Rating: 5)
Our roofing experience starting with Patric Saad (Product Specialist) was so wonderful. It took us a while to debate over the pricing at ECMR- but competitors all had higher numbers and terrible finance options. Shaun LaForce (Quality Control Manager) and The Crew specifically did an amazing job with our roof. Our 1890s Vermont Village house is in rougher shape- nowhere was this more clear than the roof! Our old roof was a mess and there was a lot to tear down. The roofers were amazing and very dedicated and thoughtful. Honestly we were in awe of their work. Thank you to them and ECMR!

Review 37 (2024-09-10 - Rating: 5)
We usually do not write any reviews, but my husband and I just had an outstanding experience with East Coast Metal Roofing. We both feel that the entire team from East Coast Metal Roofing from Taft Manzotti (Product Specialist), Sean Sullivan (Quality Control Manager), Jenna and Alex (Office Managers) to the crew on site led by Bobby Gagnon and Eduardo Giordano deserve our honest praise. Their professionalism and their workmanship are exceptional! We hope to enjoy our beautiful roof for as long as we live in our house. THANK YOU!

Review 38 (2024-10-23 - Rating: 5)
My experience with East Coast was beyond excellent. From the responsiveness to my inquiry, our onsite demonstration, scheduling, payment and installation, it was seamless. Mike Kromm is clearly a product Guru and made our decision making easy. He kept us informed throughout the process and did so with humor and consistency. Shaun LaForce ensured quality control and oversaw the day to day installation updating me at every turn. Jenna and Alex kept me informed with texts and made payments easy via text. The crew themselves were diligent as they uncovered an unsuspected issue and instead of just ignoring it, they fixed it with ease and professionalism, ensuring our new roof will be perfect for years. I recommend ECMR to anyone seeking a perfect new metal roof. Not only do I love the final product, the experience was the best I have had with home contractors of any kind. Five plus stars!

Review 39 (2024-02-05 - Rating: 5)
Our roof is beautiful! Our house looks modern and clean. The teams involved got this job set up and done is 3days. During the winter! 1day was used to rebuild an older rotten wall. Everything was done very professionally and provided pictures as they worked. The prices are higher than a normal asphalt roof but I will never have to see the ugly decay of asphalt again. Erie roofing I got quoted was 5k less for asphalt, so metal was a no brainer.- Regal Brown (embossed)- 1800sq roof

Review 40 (2024-07-14 - Rating: 5)
I dont usually do reviews, but had to this time. Weve owned 4 houses in the past, done lots of repairs and re-models, but never a roof. My husband and I are in our seventies now and were trying to decide do we just do an asphalt roof or go with a more expensive metal roof. After talking with ECMRs project specialist Dave Harrison, we decided to go with the latter. Dave explained everything in detail, answered every question, no pressure and was so helpful in helping us make our decision. The roof was started in 2 weeks time, interrupted by 3 consecutive days of rain and wind and then a large snow storm the following week, but still finished in great time. The quality us great and clean-up was well done. People we talked to told us a metal roof is very noisy when it rains, not. Now finished, the roof looks great and is very quiet when it rains. We are extremely happy with our decision and will never have an asphalt roof again. Also has a great warranty. Many thanks to Dave, Phil (quality control) who was on site every day, Manny and his crew and Jenna and Alex (Office Managers) who kept us updated on starting dates and delivery info. Thank you East Coast Metal Roofing for our beautiful roof.

Review 41 (2023-10-10 - Rating: 5)
Job was explained clearly from start to finish including price, product quality, each step of installation, warranty and possible repairs that may arise upon starting the project. Staff was very professional, efficient and through clean up after project was completed on time. All questions and concerns answered in a timely manner in a very simple to understand way. I would definitely consider East Coast Metal Roofing for future projects.

Review 42 (2024-08-21 - Rating: 5)
Our experience with East Coast Roofing was truly exceptional. Mr. Patric Saad, the Project Specialist, graciously visited our premises to provide a comprehensive explanation of the aluminum shingles. He emphasized the importance of due diligence, the exploration of options, and the thorough assessment of how the aluminum shingles align with our long-term roofing strategy. The East Coast Roofing team commenced the roofing project punctually as scheduled. Mr. Keith Zereski, the Quality Control Manager, and Mandy, the Crew Leader, exhibited seasoned proficiency, readily addressing inquiries while fostering a tranquil working environment. We are unequivocally content with our decision to engage with East Coast Roofing and possess multiple contact points, including telephone numbers, email addresses, and the website, for potential future queries or concerns.

Review 43 (2021-08-11 - Rating: 5)
Love my new roofRoof Is All Finished!!!! East Coast Metal Roofing did a fabulous job! The roofers were professional, hard working, tidy, and pleasant. Office staff and Kyle K and Michaerl H were great. Communication was awsome. If anyone is in the market for a metal roof I highly recommend this company

Review 44 (2023-12-07 - Rating: 5)
I feel really old saying this but I love my metal roof. It was a hard choice at the beginning, either fix or replace, and pay a little more for a lot more but after they installed my roof, I have zero regrets. It looks amazing and I cannot wait until the snow falls to see this baby in action.We went through a few quotes with other roofers but Ian M by far had the best demo. We knew after his demo we wanted a metal roof but with so many horror stories about roofers we were honestly scared and worried about the install. Shaun, Jenna and Alex,,were amazing behind the scenes making sure we were scheduled, happy and completely satisfied with the install. At the end, we finally signed off with no issues.We have a very odd shaped roof and we had a few rot and other issues/complications but everything turned out amazing in the end.

Review 45 (2024-10-31 - Rating: 5)
So far absolutely fantastic! I feel like it was a little on the pricey side, and were certainly going to have to cut back to afford it. However, the process was very quick from reaching out for a quote to getting it installed. It looks very beautiful and I look forward to having this roof on my house for as long as its standing!

Review 46 (2022-12-02 - Rating: 5)
Our roof needed to be replaced and we didnt want to just go with asphalt shingles and have to do it all over again in 20-30 years. We researched the benefits of metal roofs and had East Coast Metal Roofings Project Manager Ian Mochrie come over to tell us all about what they had to offer and the benefits of a metal roof. Though the cost is greater than a shingle roof we felt the benefits of the metal roof made it a easy choice for us. In Mid October we had ECMR install a black metal roof on our house and garage as well as install PVC fascia boards, gutters and gutter guards and our house has never looked better. It is great knowing the roof is covered under a lifetime warranty and I dont have to worry about anything. The roof and gutter crews were on time, professional and left my yard in great shape. I would highly recommend ECMR to anyone interested in making a great investment in their home.

Review 47 (2024-03-10 - Rating: 5)
East Coast Metal Roofing is by far the best contractor my husband and I have dealt with in our thirty years of homeownership. From the moment Ian came in and and walked us through the product and process we knew our search for a new roof was over. Getting older I just dont want to think about my roof again and the 75yr warranty does just that. The crew they sent was absolutely the best professional contractors I could wish for. The fact a quality control person is assigned to your job and shows up every day is amazing. But beyond all this was the level of communication. I knew what what happening every step of the way including when the crew would show up in AM and leave for lunch ( key to letting my dogs out to potty). I really have zero complaints and only praise for Ian, the Quality Control guys ( wish I could remember their two names) and the actual crew. I cant recommend them highly enough. If in on the fence, go with ECMR. Hands down. I wish it wa a sunny day to show off how stunning the roof is. Oh and throwing away my roof snow rake, and giving away the roof power washer was a bonus. Grateful that maintenance is behind me.

Review 48 (2024-08-28 - Rating: 5)
Great experience with ECMR in all regards from start to finish. The whole team was exceptional and as they promised.They roof is complete and we are very pleased with the final product and its functionality.The team, Dave Harrison (Product Specialist), Shaun LaForce (Quality Control Manager), Jenna and Alex (Office Managers), and The Crew were best in class at service and communication. This was very much appreciated.

Review 49 (2024-08-09 - Rating: 4)
ECMR did a great job on our roof. The workers were on time, efficient & we would recommend them. The product looks beautiful & come winter we look forward to the snow just sliding off the roof. Thank you for a job well done.

Review 50 (2023-10-21 - Rating: 5)
My home has a unique structure, and the team did an excellent job with high attention to detail and exceptional job cleanliness. The professionalism that Andrew demonstrated from the start of the project and planning continued with Bob, the project manager and the entire crew. Jenna was awesome and ensured I understood every step of the process. Everything was well coordinated. I highly recommend ECMR.

Review 51 (2022-10-31 - Rating: 5)
From the initial contact with Project Specialist Dave Harrison for our quote all the way through completion of our project the ECMR team was very professional and courteous. Dave was our contact from the day of the quote through the end of the project and setting up the warranty. He is clearly an expert in roofing and his communication skills and relaxed no pressure approach made the quote process more of an information delivery than a sales pitch. Any questions we had were answered thoroughly and processes were explained in detail whenever we asked “how” something would be done.Before signing on one of our biggest concerns was schedule and when we could have the project done. Being in New Hampshire we didn’t want our roof done in winter. Every promise Dave made was kept and our roof was started and completed sooner than we expected and the result is beyond expectations. Eduardo’s and his crew that did our project was amazing in their work ethic and attention to detail making sure everything was done right. They took care around the landscape and left the yard and landscaping cleaner than when they started. Shaun LaForce (Quality Control) was on-site frequently checking in with the crew and any questions or concern we had along the way were quickly resolved.Throughout the entire process we gained a high comfort and confidence level with the ECMR team. We never felt like they were just there to “hurry up and get it done.” Instead we really felt like they were there to do a high quality job and do it right. We could see their attention to detail and as the work was being done we knew that we made the right choice by picking ECMR. The crew were some of the hardest working people I’ve ever seen and the commitment to excellence the entire team exhibited is second to none. You definitely get what you pay for and with ECMR it was an amazingly good looking roof that we have 100% confidence is done right. Thank you to Dave, Shawn, and the entire ECMR team, you truly exceeded our expectations every step of the way!

Review 52 (2024-06-07 - Rating: 5)
Our consultation with Paul went very well and the quote was reasonable based on the requirements of roofing job. Paul spent a couple of hours assessing and mapping the out the roof. The job included the removal of tubular skylights, replacement of standard skylights, new metal roofing, removal of of our chimney and new gutters. He was very knowledgeable and pleasant to work with. Keith supervised the project and explained each step as the project progressed. The roofers worked extremely efficient and long hours . We are very satisfied with the final product. We look forward to a future of no roof leaks, snow removal or the need to replace our roof. As we approach our driveway, we marvel at our new roof.The communication throughout the project was impeccable.Thank you to the entire team at East Coast Roofing.Sincerely,George and Marion Jalbert

Review 53 (2021-06-29 - Rating: 5)
Our Roof Is All Finished!!!! East Coast Metal Roofing did a fabulous job! The roofers were professional, hard working, tidy, and pleasant. If anyone is in the market for a metal roof I highly recommend this company. My husband and I had a wonderful experience with our sales representative Ray Texieria. Very pleased :)

Review 54 (2023-10-04 - Rating: 5)
East Coast Metal Roofing installed a beautiful roof. They are a great company to work with.It was time to replace the roof on our cabin in Rangeley ME. We wanted to go with a metal roof but the local roofers only did standing-seam metal roofs, and we were advised against that given all of the valleys in our roof. We spoke with three companies in Massachusetts and southern New Hampshire that install metal shingles, including Dave Harrison at East Coast Metal Roofing. Rangeley was further north than any of them had been before. All were priced about the same. We were most impressed with Dave and most confident in the Perma-Lock product and in East Coast’s capacity to complete the task and stand by their work. We agreed in the fall that they would make the installation in spring, and they were true to their word, installing in March. They did a beautiful job. The well-placed snow guards and new chimney crickets give me confidence that the roof will weather the Rangeley winters. I canvassed the grounds for nails or other debris left behind and could find nothing. The house has cathedral ceilings on the second floor, and I was concerned about possible rain noise. Not a problem; the roof is at least as quiet as our prior asphalt roof. I waited through the next winter to write this review. The roof made it through the winter without problem. The following summer, we did lose a shingle. Within hours of texting a picture to Dave Harrison, he put in a service request. The company promptly sent a team up to fix the problem.

Review 55 (2024-10-10 - Rating: 5)
From sales to the roof being done it was an absolutely wonderful experience. The crew were very professional and timely. They cleaned up each day before they left. The crew supervisor was very proud of the work that was done by his crew. The roof is wonderful great experience.

Review 56 (2024-12-20 - Rating: 5)
Striking new roof is amazing! Every time I go outside I cannot resist looking at it. Changes the whole appearance of the house. The changeable weather has already proven the efficiency of the snow coming off the roof with ease and no need of gutters with the heavy rainfall. No longer have to worry about the asphalt shingles lifting with wind and falling off. Love the cuffs on the chimneys. Waited to post until after the first big snowfall so I had a clear picture of the benefits of the roof. The workers installing the roof were dedicated and efficient. They were able to find the places that were leaking that other roofers had not and went above just installing the roof to fix. Only problem - now have to get house painted!

Review 57 (2024-01-05 - Rating: 5)
Our Black Embossed Slate Metal roof was completed a few weeks ago and came out fantastic! We had a great QC Team Leader (Keith), and a very professional crew of four lead by Taras. Thanks to Taras, Misha, Anton & Olek for a very courteous and professional installation. I doubt all jobs are without issues, but all issues were resolved to our satisfaction, and we would recommend ECMR and that specific crew to anyone! We got to test the upper roof during the process with that 50 mile per hour wind and heavy rain. None of the 3 new and 2 existing skylights leaked! Everyone was extremely respectful of our property with constant clean-ups! Many people walking by commented on how great it looks.Peter & Barbara of Saugus, MA

Review 58 (2022-11-23 - Rating: 5)
Late this past summer I met with Dave Harrison regarding the potential of a metal roof. After a thorough assessment of my home, Dave took the time to educate me on what East Coast Metal Roofing has to offer, including benefits, costs, warranty, incentives, etc. He took the time to answer my many questions and answered them fully and honestly.Once it was time for installation, the crew was exceptional! Worked hard ALL day long for a few days, getting the job done above my expectation with communication throughout the process.I highly recommend Dave and ECMR if you’re in the hunt for a new roof!

Review 59 (2024-06-10 - Rating: 5)
We decided to go with ECMR for our new home late last year (black, textured aluminum shingles) and I can say, having had the roof over winter now, I am very glad I did. Mike was great to work with and answered all our questions, and the roof performed as advertised as far as snow shedding. We havent had any leaks or issues so far, either. Christian and the crew who installed the roof were amazing, too, and they went above and beyond to get the project done on time with a high level of quality and were very communicative during the process. So far, so good, and Im looking to many, many more years with the roof. Did I mention it looks fantastic, too?

Review 60 (2024-05-12 - Rating: 5)
The price will definitely give you sticker shock but after talking to the sales rep Taft and seeing the product I decided to go for it. After having my roof completed Im definitely glad I did. The team they sent to work on my roof was outstanding. I can not say enough good things about Victor and his team that did my roof. They worked continuously from 7 am the first day until after 5 pm. On the second day it rained in the morning so I figured they wouldnt be working. Boy was I wrong. Once the rain stopped there was Victor pulling into the drive way ready to get to work. The job was done efficiently with a clean as you go standard so nothing was ever a mess. Everything was completed in a timely manner and was well communicated to me by the entire team during each step of the process. I plan on staying in my home long term. When considering what it would have cost me to do a shingle roof now as well as in 15 or 20 years in the future given inflation rates I feel the upfront cost just saved me a bunch of money. The way I see it the price is not cheap but the peace of mind never having to worry about my roof again is Priceless. Thanks to the team at East Coast Metal Roofing for the peace of mind.

Review 61 (2023-10-07 - Rating: 5)
We love our roof from East Coast! Patric was super informative, helpful, and professional. They really helped us with financing. The roof is beautiful and the work was done quickly. The workers went above and beyond, even wiping down the dust and dirt off the roof as they finished.

Review 62 (2023-10-02 - Rating: 5)
From the start with Patrick Saad this was a very pleasant experience. From start to finish everyone involved was amazing. Very professional and curtious. The installers were absolute Rock Stars. Would recommend this company to anyone. The roof and gutters look amazing.

Review 63 (2024-04-13 - Rating: 5)
We LOVE our new roof by East Coast Metal Roofing. The company was truly amazing to work with. We worked with Mike on their team over a couple of years since we had some complications with our roof that needed be addressed. He was there with us every step of the way. He has always been responsive and helpful. We cannot say enough good things about working with him and the rest of the ECMR team. From the crew that did the installation to the office team, everyone was professional and pleasant to work with.

Review 64 (2023-10-03 - Rating: 5)
Taft manzotti was knowledgeable and friendly. He even answered my call after the roof was finished! Kyle Zereski was Jonny on the spot with inspections and details. The crew was absolutely fabulous. Professional, and diligent. They worked long hours in the hot sun to get the job done on time! Great job and and great company!

Review 65 (2022-02-03 - Rating: 5)
Absolutely fabulous company. Superior product. We knew what was going to happen every step of the way. Crew worked diligently, and tirelessly (even a little after dark with headlamps to beat some weather). Install happened a month sooner than estimated- average temp for the week of install was 17 degrees! and it didnt slow them one bit. I would highly recommend this roof to anyone ready for another- youll never have to do another!

Review 66 (2024-05-16 - Rating: 5)
The team at ECMR was great to work with from start to finish. Christian in sales was very informative and straightforward without any high pressure tactics. Our 2240 square foot colonial was done in 2 days with high quality workmanship, communication, and service. This company and their staff go the extra mile with customer service. Project manager Shaun was great to work with. We couldnt be happier with how our roof looks and our decision to go with ECMR. This project was the easiest home improvement project we have done. I would easily do business with them again. But there will be no need because of the lifetime warranty!

Review 67 (2024-09-08 - Rating: 5)
From start to finish ECMR was so professional and efficient! Communication was there every step of the way!! We are so happy with the final product! It looks awesome and all of our neighbors have commented on how great it looks! Glad we invested in our home with the help of ECMR and the only regret we have is not doing it sooner!! WE CAN NOT RECOMMEND THIS COMPANY ENOUGH!

Review 68 (2024-04-28 - Rating: 5)
While searching for and receiving estimates to replace our old ribbed metal roof we found East Coast Metal Roofing. Our request for an estimate was responded to quickly by Jenna. Our roof was a little bit of a challenge in that the garage has a small pitch and where it meets the house ice dams were causing damage. Patric, our project manager, was able to analyze the situation and give us an easy solution that worked out wonderfully. The aluminum shingles are a beautiful and well designed product. The PVC roofing on the garage provides solid protection while blending in well with the house. A few issues found when the old roof was removed was expertly troubleshooted and communicated to us by Sean our quality control manager for this job. We would like to thank Victor and the crew who worked hard from morning to dusk always leaving the work areas tidied up each day. The final cleanup was amazingly well done. Thank you all, Dominic and Debby

Review 69 (2024-05-23 - Rating: 5)
We recently chose East Coast Metal Roofing to replace the existing roof on our home. I heard about East Coast through a local radio advertisement and decided to give them a call. Project Manager Taft Manzotti was assigned to our roof replacement project and did an outstanding job explaining what to expect during the installation process.Quality Control Manager Shaun LaForce was on site ensuring the installation went smoothly, Office Managers Jenna and Alex are the best, always available to answer all our questions before, during and after the project completion. Last but not least, the crew who did the actual work were outstanding. They worked very hard and were very kind and professional. We were sad to see them leave when the project was completed. I would highly recommend talking with East Coast Metal Roofing if you are in the process of replacing your existing roof.

Review 70 (2023-11-21 - Rating: 5)
Ive had 6 roofs done in my lifetime by various roofing companies and hands down East Coast is the best. They did a pefect job from purchase to completion. I recommend them to everyone.

Review 71 (2023-09-07 - Rating: 5)
East Coast Metal Roofing was amazing to work with. They were very responsive in setting up the initial consultation and the crew worked hard, fast and efficiently. We love how our new charcoal gray metal roof came out!

Review 72 (2020-04-18 - Rating: 5)
It was time to replace our roof and had heard an ad on the radio for East Coast Metal Roofing. We called and were able to schedule an appointment with Paul on a Saturday. He was very professional and informative. I am not going to lie, when we heard the price, we almost backed out, which would have been a huge mistake, as we are a firm believer that you get what you pay for. When the crew arrived, it took only four days and our roof was done, during a global pandemic. They all did an amazing job, no damage to our house and no mess left behind. The only concern we had was with the financing East Coast Metal Roofing recommended. The origination fee was $2300 on top of the loan and this was not communicated to us. I recommend you ask about all options available to you before going that route. We were told after the fact that we could have held our quote with simply putting money down and then seeking our own financing. Overall, as you can see, it’s beautiful and we are extremely happy with the outcome. It comes with a lifetime warranty that is transferable. We are still giving 5 stars even with the financing mishap because Paul was always available and kept in touch with us throughout the whole process. We highly recommend East Coast Metal Roofing and Paul.

Review 73 (2024-06-19 - Rating: 5)
Had a great experience, love the roof. Smooth experience from explaining materials to finished product. Christian, Keith, Alex and Jenna were all in steady contact throughout the installation. Clean up after the install was fantastic. Highly recommend this company!

Review 74 (2018-07-17 - Rating: 5)
We had a great experience working with East Coast Metal Roofing. Our sales rep Beau was personable and respectful of our time from our first conversation to the walk through once our project was complete. He was always quick to return a call, text, or email so we felt supported through the entire process. The crew worked very fast and our project was completed in 4 days! They were courteous and made sure our little family could come and go from the house easily throughout the day.Personally the very best part is that the Perma Lock shingles are QUIET!!! I was honestly worried about the level of noise that would come from a good rain storm and on the 3rd day of installation we got a decent storm. I couldnt hear the rain from the first floor, but I could hear water running down our gutter downspouts. I ran into the attic to see how loud it was and it was quieter than it had been with the old asphalt shingles! So excited to see some snow come off in a big sheet this winter!Weve already had 5 strangers comment on the roof, just walking by and the neighbors love it!

Review 75 (2018-04-24 - Rating: 5)
From start to finish it was a pleasure doing business with them. From my initial visit with Beau to the final walk around I was greatly impressed by their work ethic. I cant say enough about how swiftly the install crew went about their job they had 3/4 of the roof stripped and completed in one day. Also the cleanliness of the job site at the end of the work day was excellent. I would select them again to replace my roof except now it is good for 50 years. Overall I give them an A++++ they helped take a great deal of the anxiety out of such a major purchase.

Review 76 (2022-10-06 - Rating: 5)
So Happy with our new roof! Taft and his team replaced my very old asphalt shingle roof with a new metal shingle roof. The craftsmanship was A+ and I was surprised at how affordable it was. They also completely repaired the roof so I no longer get leaks or ice dams. I could not be more pleased and I would recommend them highly.

Review 77 (2024-05-10 - Rating: 5)
We had our roof replaced last November and we are very happy with the workmanship. From having Andrew Bousquet (Product Specialist), Keith Zereski (Quality Control Manager), Jenna & Alex (Office Managers), and The Crew on site the entire experience was terrific. The team working on the roof took care of the plants close to the house. We love the way the house looks. We have had snow, lots of rain and wind, and we had no problems. Thank you ECMR!

Review 78 (2024-04-11 - Rating: 5)
We just had a new metal roof installed by East Coast Metal Roofing and are totally satisfied with the excellence of their product and installation. Andrew Bousquet (Product Specialist), Shaun LaForce (Quality Control Manager), Jenna & Alex (Office Managers), and the installation Crew were all top notch. Great attitudes, no high pressure sales pitch, skilled and diligent workers, excellent planning and communication, meticulous cleanup, and a great team overall.

Review 79 (2024-04-18 - Rating: 5)
Nothing but perfection! Began the journey working with Taft, who answered all my questions completely without hesitation. Felt like we were solving a problem together; never felt like I was being “sold”. While I paid considerably more than I had originally budgeted, I’m confident that the roof will be fine decades after I’m gone!Shaun did a great job keeping me informed as to the progress of the project from the arrival of the dumpster until the final inspection. I was not at the location of the roof but Shaun sent me DETAILED pictures when decisions had to be made. I was particularly pleased that the crew was able to deal with my rot issues with no additional expense.Jennifer in the office was right on top of all the details and walked me through the financial end, much to my relief.I honestly don’t know how this could have been a better experience. The workmanship is top notch and the process could not have been smoother. I would do it all over again without hesitation and would recommend ECMR without reservation.

Review 80 (2024-02-06 - Rating: 5)
As first time homeowners, we were navigating the roof replacement process for the first time, and ECMR made it easy every step of the way! Andrew conducted a very thorough home appointment with us that answered all our questions and gave us confidence in the product. The crew arrived early on installation day and worked tirelessly, even through additional unexpected work with our existing roof. Shaun, the Quality Control Manager, kept us updated and made himself available for any questions or concerns. The job was done in less than two days, and we are relieved to have a high quality roof that will last and provide many auxiliary benefits! We would recommend ECMR to anyone in the market for a new roof.

Review 81 (2020-04-16 - Rating: 5)
From start to finish, our experience with ECMR was superb and the standard by which all other contractors should use to measure their own performance.Our adventure with ECMR started in January 2020 when Chris came to our house to review their product. We had previously done much research on the company and product, and were already impressed. Chris did an awesome job explaining everything and answering all our questions. He even had sample materials to show us how everything works. Although a bit more pricey than we wanted, we ended up signing the contract during the initial meeting because the benefits far outweighed other roofing choices.Six weeks later in February because of a break in the weather, the roofing installation began. I should also point out we contracted with ECMR to replace all the fascia boards throughout the house, as well as add new soffit vents on the roof over the garage. We even had them install two additional skylights over our garage roof where my wife and I have our offices.The crew was great and worked long hours each day, taking the time to pick up after themselves and store all their materials at the end of each day. They worked so hard I ended up buying them lunch every day! They took the time to answer my questions, and there were a lot. I wanted to know everything about the roof and what to expect.One month later, we are still getting tons of compliments on our new roof. Some people have said they did not know a roof could be so beautiful and others have said our house belongs in a magazine. We have offered to be an active reference for ECMR and welcome anyone who wants to view our house and has questions.We are very pleased with the decision we made and hiring ECMR. They are a first-rate organization who values quality above everything else. Their product and people are first rate!Gary Didio and Heidi Butler

Review 82 (2024-02-13 - Rating: 5)
We had a new metal roof installed through ECMR, and it was a great experience. We had been talking and looking into a new roof for a few years, and then developed our first leak. I contacted EMCR the next day for an estimate, and Mike came out the following day to measure and meet with us.Metal roofs are not cheap, but the lifetime guarantee—transferable for the first FIFTY years—is amazing. We signed that day, and Jenna from the office was great at keeping us informed. They started work three weeks later, and in FOUR DAYS our roof was completed. Keith and Phil updated us as it went, and the crew was excellent.I’m so glad we made this decision, and I wholeheartedly recommend them.

Review 83 (2024-03-27 - Rating: 5)
Really enjoyed working with an Ian M., Keith Z,Jenna and Alex and the install team at East Coast Metal Roofing. The communication from start to finish was top notch and the install was beautiful. The team was flexible when I ran into some scheduling problems and was so accommodating during my project. Big shoutout to Ian and Keith, they go above and beyond expectations and should be really proud of what they do! Jimmy on the install was also great! I without a doubt recommend ECMR for the job and the beautiful work they do. I doubted myself, and ending up going back to these guys and so happy we did.

Review 84 (2024-10-30 - Rating: 5)
My house needed a New Roof, and I heard a commercial on WEEI Radio station for East Coast Metal Roofing, so I went online and checked out their website and decided to get a quote for a new Metal roof for my house.Everyone that I dealt with was awesome to work with, from Dave Harrison my salesman, to Jenna in their office and QC supervisor Keith Zereski assigned to my job.The roofing crew was great and they were very diligent & skilled at their profession.My Roof looks great and the best part is I will NEVER have to put another roof on my house.

Review 85 (2023-06-30 - Rating: 5)
From quote to finish it only it took 15 days (we ordered a popular color). Ian was fantastic and always responded promptly when contacted. He knew his product and didn’t try to sell us anything we weren’t looking for or didn’t need. And in case you’re looking for new gutters, they will also do that while they are up there. We were kept in the loop from the beginning as to what was going on and when things would arrive. Financing can be done though them at the time of the quote and you will know what your payment will be. The warranty is terrific and I most likely will never have to replace my roof again…and it is transferable if I were to sell the house.The crew that came out were fantastic, they definitely worked hard (approximately 12 hour days in June) and cleaned up every night before they left, it was as if they were never here. They started work on a Tuesday and basically finished the roofing on Thursday, they came to finish some gutter work on Friday for about 2 hours. They were very respectful while at the house, the only noise we heard were the noise of them working.I would definitely recommend East Coast Metal Roofing to anyone who is looking to replace their roof. They are professional and very helpful. Thanks guys!!!

Review 86 (2021-04-21 - Rating: 5)
Im so glad that I reached out to East Coast Metal Roofing for my project. This company was extremely professional from start to finish. The cleanup was spotless. The salesman Ian Mochrie was on top of the job and always in contact.He was also very knowledgeable of all products being used and the installation. Final product is beautiful, wished I had done this earlier. I would highly recommend East Coast Metal Roofing to anyone interested in a new metal roof.

Review 87 (2021-01-26 - Rating: 5)
We just had our roof replaced, plus new gutters, downspouts, and fascia boards, and two skylights installed by East Coast Metal Roofing. It looks phenomenal. The crew was great, sales and support were terrific, and everything went smoothly. We were in desperate need of a new roof, and having had to paint our house 3 times in 15 years because of peeling, realized it was probably from gutters that were too small. ECMR replaced and flashed the chimney and all waste vents, and installed the skylights as well (we did interior finish). Its more $$ than a traditional asphalt roof, but we were prepared for the increased cost. Watching the crew install, it was apparent it will all be rock solid. Cant wait to paint this Spring!

Review 88 (2024-03-18 - Rating: 5)
During a free estimate today, Andrew provided a very professional overview of the aluminum shingles and spent a ton of time discussing the product in the context of my home. I learned a lot about different roofing solutions and enjoyed the sales experience. When it was apparent that the product was too expensive for my family, Andrew tried to find other ways to make it work without being pushy. If you have the money for this roof, I have no doubt it’s the best choice. I’ll likely look their way again when the time is right.

Review 89 (2024-12-21 - Rating: 5)
We cannot say enough good things about ECMR. From meeting with Andrew Bousquet at our house to begin the process, it was a no brainer. After he left office managers Jenna and Alex walked us through everything and answered all our questions. This is our first home and it’s quite an investment, but easily worth it. This was one of the easiest decisions we made and it wasn’t just because of the roof but who we got to work with. The quality and care they put into their business is incredible. Keith Zereski made sure everything was perfect. Their people care, and it shows in the quality of the work and the care they take for their customers. We don’t have a massive house, but they moved fast, cleaned up everything and made sure we were always informed. Dimitri’s crew are top-notch workers. We’ve already recommended them to many friends. The roof looks impeccable - we could not be happier and would recommend to anyone, it’s worth every penny and will only pay you back in the long run.

Review 90 (2022-09-21 - Rating: 5)
We are very, very pleased with our beautiful lifetime roof from East Coast Metal Roofing. It was installed a year ago, but still looks new and super nice. Everything concerning our roof replacement was handled professionally and efficiently. Chris was an excellent project manager and always there when we needed to contact him; they sent a huge container to take care of the cleanup and the guys in charge of the installation did a neat job. We highly recommend this company. And the best thing, no more cleaning snow from the roof, ever!

Review 91 (2021-04-22 - Rating: 5)
The Beginning:The existing roof was the original (circa 1979) with two layers of shingles. Long story divorced with three kids. All at home with me, college, etc.…. Yep, this was part of the delay in doing this sooner! I prolonged this for too long and the inevitable finally happened. Water penetration and mold due to improper soffit ventilation!Action:I started researching roofing options. I had also noticed that my neighbors’ overtime have had multiple roof projects over the past 10+ years. I also noticed how their roofs appearance tired after just a year after installation. Mold or staining seemed common. I obtained multiple quotes from the super low quality, to the highest quality asphalt replacement. I also decided to look at alternative materials as I am into technology and was interested in doing what I could to not only invest in my house but the environment. I reached out to East Coast Metal Roofing. To be honest, I’m not sure how I came across them. ECMR probably came up in my google or Facebook based on my searches.Contact with East Coast Metal Roofing:I was contacted quickly from my inquiry. Like within a minute! The magical world we live in.Introduce Mr. Chris Lacky. Chris and I connected from the start. Maybe it was our close New England roots (south shore/north shore), but regardless he knew his product as well as the available alternatives. As mentioned previously, I had researched ahead of time, and Chris just connected the dots. While he arrived with his arsenal, it really was not necessary. The technology speaks for itself. I am not advocating to not listen to Chris and his presentation. I also do not want to say that just ‘anyone’ can convey the benefits as well for the product. Chris was and is still a contact of mine and I consider him a friend in some regard even though we have not celebrated another PATs Super bowl, but we can do that next year! I will add that after Chris’s visit, my son Noah mentioned to me “That guy really knew his stuff and was a nice guy”.After Chris went through his presentation and addressed any questions I had we agreed on a final price for the project which had some contingency built in. I suspected that I would have more damage once the roof was striped, happily it was not the case! Roofing Project Contract signed!Project:My soffits needed complete replacement. I would suggest doing any soffit/gutter work done as an integrated part of the process to obtain the greatest benefits of the roof. If there is any damage to the existing do that first.The interlocking of the product with the shingles to the drip edge is better demonstrated by Chris. Let’s just say that once the roof is on and interlocked, the margin for penetration is not really a factor anymore… so 99.9%?The crew that conducted the install did an awesome job. The project took about 4 days in duration. The crew very courteous especially during COVID times! CLEANUP! Everyday my homes surroundings were left as if there was not any construction going on!!!! Aside from the dumpster! All materials were cleaned up, lawn was raked of anything. My yard has never looked better!Project Completed:The Team did a great job and I could not be happier with the results.Introduce Mr. Doug Churchill. Doug is one of ECMR’s Project Management and quality check team. Doug was on the job site from the start and engaged through the project’s lifecycle. He went over the installation with me and then coordinated with the rest of his team. He and his team then executed the plan, and we had no issues and or adjustments to the plan! Once the project was completed Doug as well as other ECMR individuals came out and did a check on the project. This further ensured me that they were invested in 100% satisfactionI have not only increased the value of my home, but the salability in the future. The home is still getting other things updated. New Fagan doors will be installed on May 28th. Window and garage trim then staining within the next few months.Stay Tuned! PICs coming!

Review 92 (2024-10-20 - Rating: 5)
Im a Red Sox fan and listen to WEEI where I heard an ad for East Coast Metal Roofing and gave them a call. Since we live 10 miles from the Canadian border in Vermont, I figured it would be a few weeks before we saw anyone. Patric, our sales pro, was on the property in 7 days. He projected that they could put the new roof on in 8 to 12 weeks. They gave us a courtesy call in 5 weeks, asking if they could do the roof the following week. Sure enough, the next week, their professional crew of eight arrived. Respectful, courteous and very organized, they spent two long, hard days working this roof. After they left and the dumpster was removed, I took a walk around the house and you know what I found? Nothing. Not a nail, not a piece of old shingle, no food or drink trash. Nothing. If not for the gorgeous new roof, you wouldnt think anyone had been here. Ive been a building contractor for over 40 years. I found ECMR to be ultra professional, from Alex and Jenna in the office, to Manny our crew leader, to Patric the sales pro, they all were very communicative, respectful and professional. If you need a roof, why not deal with a contractor that has a code of conduct for its construction crew (no foul language, no loud music)? You read that right. A code of conduct. That says all you need to know. We really love the look of our new roof and would recommend East Coast Metal Roofing without hesitation.

Review 93 (2023-08-20 - Rating: 5)
After Hurricane Ian, my roof was destroyed. I recently had my roof installed by East Coast Metal Roofing. They did an incredible job at a reasonable price.The crew worked very hard and my roof was completed in a very reasonable time frame. Communication throughout the process was excellent. Beau, Alex, and everyone else at ECMR were great to work with from start to finish.My new Metal Shingle roof looks amazing! It makes my house stand out from the rest. It looks like a new home! I also noticed a definite difference in insulation and my house is much cooler than before.

Review 94 (2023-12-17 - Rating: 5)
I had a roof installed in February during some very cold and snowy weather. Paul Fleming was very professional in working us through options and making recommendations. The Roofing crew were amazing plugging away to get the job quickly completed. Upon completions, there were some minor problems that I discussed with Keith Z. and these were quickly fixed to my satisfaction.The finished product was very nice, and the new roof dramatically improved the curb appeal of our house. We have received many complements from neighbors and passerbys.

Review 95 (2023-10-06 - Rating: 5)
ECMR did a great job with our roof and gutter installation. The scheduling was seamless with all the different parts and everyone from Dave Harrison our project specialist to our site manager Bob Gagnon answered all our questions, made sure the site was clean and organized, and everything was completed to our expectations. Ricks gutter team did a fantastic job installing and thoughtfully designing where the downspouts would go. I have peace of mind that I will not have to think about my roof again.

Review 96 (2022-12-05 - Rating: 5)
My experience with East Coast Metal Roofing was nothing short of fantastic. Andrew (Product Specialist) was incredible to work with, but was never pushy or demanding. Andrew showed my wife different examples and explained the whole process to us from start to finish. After less than 24 hours we had signed a contract. The dumpster was delivered and the crew started right away along with George my contact person (Great guy!!!). I wish I had gotten to know the crew’s names but they were non-stop, but extremely meticulous when it came to installing our roof. The company was constantly in touch with us in regards to shipment of materials, who was coming out to see us, and shipment dates. The workers constantly kept our premises clear of any debris during the install and once it was done they did a complete clean up ( I still haven’t found a piece of debris yet!!) During the install Doug (quality control) was at our house to ensure all questions were answered. Overall the experience was incredible and we will always recommend the company to everyone. We now have an incredible roof that I won’t have to worry about for a lifetime…… THANKS, ECMR!!!!!!!!

Review 97 (2024-01-24 - Rating: 5)
Working with ECMR was one of the best experiences we have ever had with contractors! We saw a home nearby that had ECMR install their roof several months ago. So we decided to call for a quote. Paul F came to give us an estimate. He was very thorough and informative. We felt very comfortable about having the work done. We did call one other company for an estimate, but there was no comparison with the knowledge of construction nor their metal roof product (which cost considerably more).The crew that arrived to do the job was polite, efficient and fast. They cleaned up very well after the job was done. We had a strange issue with water dripping on the deck behind our home where the garage and porch roofs connected. It has been raining, and we are pleased to say that the dripping is gone! Shaun from quality control was here a couple times, and he also was concerned and informative.We also contracted through ECMR to have our gutters replaced. That crew was also very competent and polite. The gutters look great.We had communication with Alex and Jenna from the office. They were both helpful and very fast to respond to our questions.The roof looks amazing! We have already been getting compliments from friends. We cant say enough how pleased we are with the employees and the work of ECMR!!

Review 98 (2024-01-22 - Rating: 5)
The entire ECMR team was a joy to deal with, from the initial communication with Jenna and Alex, every detail with my install was discussed and explained every step of the way. Met with Paul Fleming at my home to discuss the job and he couldnt have been more informative and respectful. Explained every thing that would/could happen and made the decision to hire ECMR an easy one. On the day of install, the crew arrived on-time and got right to work and with the help of the on-site quality specialist Steve, the job moved quickly and was completed same day. ECMR stands by their customer promise and does everything they say they will and then some. Could not be happier with the outcome of the final product and would highly recommend to everyone.

Review 99 (2023-01-31 - Rating: 5)
Working with East Coast Metal Roofing was a very positive experience from start to finish. Andrew Bousquet (Product Specialist) answered all of our questions in our intake session, and he was very responsive to our individual needs and concerns. Installation for our roof began in January, which was not a problem for Keith Zereski (the Quality Control Manager) and professional crew. We were surprised how quickly the crew worked to not only replace our roof, but lay down new plywood across our entire roof and repair/close off an area of skylight damage. Throughout the process we were in contact with both Andrew and Keith, and the work was completed quickly with every level of professionalism and care. We feel so happy with our finished roof, especially knowing that this roof will be our last roof install we will have to do on this house.

Review 100 (2024-02-02 - Rating: 5)
Dave and Caitrin were very professional throughout the quoting process. Dave spent nearly three hours with my wife and I to explain the features of their product, history of the company, and resources to understand the cost/benefit of aluminum shingle roofs. Would highly recommend speaking to Dave if you’re considering investing in a metal roof!

Review 101 (2021-02-18 - Rating: 5)
Just a great company to work with. They were professional, reliable and dependable from my first conversation to my last. Paul Fleming made a lot of promises, but he and his team delivered. I love the way this roof was installed and how it looks, from the perma-lock aluminum shingles to the gutters and downspout. There is snow on every roof in my neighborhood, except mine(see pic)...also, I just got my lifetime transferable warranty today.

Review 102 (2023-06-14 - Rating: 5)
We just had a metal roof installed on our log home last week. The roof looks fantastic. We are very happy with the job. Everyone on the team at East Coast Metal Roofing were friendly, professional, and very knowledgeable about roofing in general and their product in particular. Many thanks to Andrew for doing the estimate and getting the contract details just right. Very appreciative of Jenna’s efforts in the office to schedule a start date and get the dumpster delivered. Totally impressed by the supervisors and quality control manager who came by or stayed on the job site to ensure there were no problems and to answer any questions.But the most praise rightfully goes to Eduardo and his crew who did the installation. They are all hard workers and moved with a purpose to get the job done. They are a happy crew who truly enjoy the work they do. Eduardo seemed to be everywhere. He used his tin snips like a surgeon to make cuts in the metal to fit the flashing around the brick chimney and the other roof obstructions. He also looked over the shoulders of his men in a helpful manner, jumping in to help hold a long piece of ridge vent or flashing while he patiently explained to them to get it just right. He leads by example, doing every part of the work that the others perform. Eduardo is the kind of crew leader or boss that any person would enjoy working with. The clean-up at the end of each day was very thorough, and that was a tough job, seeing the usual mess that happens when stripping shingled roofs. We are very happy with the quality of the product and the professionalism of the entire team. Thank you.

Review 103 (2024-03-08 - Rating: 5)
It gives me a good deal of pleasure to write an extremely positive review of our recent experience with East Coast Metal Roofing. From the initial phone inquiry to the last shingle nailed on the roof the good people at ECMR were extremely supportive, helpful and committed to meeting our roofing needs. The front office, ECMR personal (Pat Saad and Steve Elliott) and the dedicated, professional crew that installed the new roof were respectful of our requests and timetable to have the project completed. We were amazed at the efficiency and attention to detail that the crew put forth in 20 degree weather and 3 inches of fresh snow after the first day of work. The work site was left in good order at the end of each work day, reflecting the care and attention to pleasing the customer. The follow-up from Pat after the project was completed, was outstanding as he was quick to share his business card and encouraged us to contact him if we had any concerns or questions. It is rare in this day and age that such a personal approach and quality service is taken with customers. Phone calls and emails were returned promptly from the front office, Pat and Steve. It is clear that the ECMR has invested a great deal in the quality of their product as our new roof looks spectacular. Metal shingles, from our point of view, is the only way to go when deciding on metal or asphalt for a new roof. It is with a great deal of appreciation and confidence that we are able to highly recommend East Coast Metal Roofing for your roofing needs. You cannot go wrong! Karl and Pam Koenigsbauer

Review 104 (2023-08-20 - Rating: 5)
We had an excellent experience with East Coast Metal Roofing starting with Andrew, who came to give us a quote. He came prepared, unlike some other companies, with photos, videos, samples of the materials used and addresses of local houses they had roofed. We didn’t have to wait long after the contract was signed for the process to begin. The roofing team, led by David, was ready to start work each day at 8 am and they worked hard until sunset. They were careful of our landscaping and cleaned up thoroughly every night. Keith, the QC person, was by everyday to check on progress and answer questions. The job was completed in 5 working days. TJ came by after the job was done for a final checkup and to pick up the left over materials. The end result is stunning and we are very happy with it.

Review 105 (2023-12-18 - Rating: 5)
Choosing ECMR for our metal roof was a great decision. We first had contact with the office, Jenna and Alex explained the process and schedule us for our consultation working around our schedule. I received prompt email notification on what to expect and product information. This company is very thorough.The day of our consultation we met with Paul Fleming. Paul introduced himself and verified exactly what we wanted and started measuring to provide us an accurate price. When Paul entered my house to sit and talk with us, he removed his shoes to not track dirt in my house, he was so respectful and kind. He went over everything, start to finish. He gave us a timeline and all the information. He even gave us contact information of everyone on the “team” so if anything came up I’d know who to contact.I was notified about everything. I knew when to expect the product delivery and when to expect the dumpster. Communication with ECMR was excellent.The first morning when the crew arrived we met Shaun LaForce, quality control. He made sure the project went as planned and our expectations were being met. Long story short, we love our roof! The crew finished sooner than we expected and they left my yard as it was before they arrived.Our house and garage look amazing with our new metal roof.Thank you ECMR!!!

Review 106 (2023-12-19 - Rating: 5)
Great crew at East Coast Mike was prompt professional and supportive. The office staff, Jenna and Alex were friendly and efficient keeping me updated every step of the way. The roof looks wonderful and no more leaking..thanks to Keith and his professional crew. Definitely recommend East Coast Roofing

Review 107 (2024-06-12 - Rating: 5)
We are thrilled with the new roof on our home installed by East Coast Metal Roofing. They did an outstanding job. All their employees were very knowledgable and responsible. Big thank you!

Review 108 (2023-12-06 - Rating: 5)
East Coast Metal Roofing have been absolutely phenomenal, professional, high quality products. Andrew Bousquet who we started with, worked with us along the way from start to finish of the project has been absolutely fantastic, professional, answered all our questions and was always meeting our needs. Jenna & Alex have been absolutely phenomenal on following up with us on the project, and Shaun & the crew that did our installation was quick, with high attention to detail and made sure the install process was smooth. Absolutely couldnt have chosen any better company to go with for roofing solutions and will be looking to work with them in the future for any future projects. Highly recommended - price is justified by the quality, workmanship.

Review 109 (2023-11-15 - Rating: 5)
Andrew Bousquet was our Product Specialist, and he could not have done a better job. He explained exactly what we could expect from beginning to end of installation. Steve Elliot (Quality Control Manager), Jenna & Alex (Office Managers), and The entire Crew were terrific! Great experience all around and I would highly recommend ECMR!

Review 110 (2024-03-20 - Rating: 5)
East Coast Metal Roofing did a great job on our house. Their work was meticulous and our communication with Jon Gordon, the Project Specialist, was constant and clear. We are thrilled with the final product and feel confident that we made a great decision choosing East Coast Metal Roofing.

Review 111 (2023-08-03 - Rating: 5)
I worked with Bobbys crew throughout the installation process. They are very professional and easy to work with.I asked them many questions throughout the entire process and they are always very patient in answering and explaining.When they were tearing down the old roof, the debris broke one shutter panel. They immediately let me know before I discovered it myself and fixed it. If I noticed anything that they missed, Bobby was very responsive when I asked him to touch up those small details. Really appreciate the honesty and professionalism.The new roof looks just amazing, very well done. Extremely satisfied with their workmanship and the final product. Highly recommend ECMR and Bobbys crew.

Review 112 (2023-08-09 - Rating: 5)
The product is excellent. Our house looks so much better with the metal shingles. Dave was our contact and was extremely helpful and professional. We had to delay our project several times as we waited for our chimney to be completed and Dave was understanding and helped us in any way he could. Also, we had an issue with the flashing after heavy snow/ice. Dave and his team came to fix it right away. We highly recommend Dave and East Coast Metal Roofing.

Review 113 (2024-02-10 - Rating: 5)
ECMR did a fantastic job on my roof. From my initial contact with Mike K through the scheduling process with Jenna and Alex, and the installation by the team and Shaun L, every person was professional and helpful. I highly recommend their work.

Review 114 (2022-11-17 - Rating: 5)
I wanted to have a metal roof installed on my house. I solicited a few quotes and was most impressed with East Coast Metal Roofing. Their product speaks for itself, has the best warranty, and the price was good considering the quality of the final product. Andrew, the product specialist helped us answer all preliminary questions. The installation crew was fantastic; they were efficient, professional, hard working, clean, and did excellent work. The roof looks beautiful and winter weather is no problem. I highly recommend the company, the team, and everyone involved. We are very pleased and are glad we went this route.

Review 115 (2023-04-16 - Rating: 5)
Every aspect of our project was handled flawlessly by East Coast Metal Roofing. From the time of our first conversation with them via the phone to the completion of our project was 10 days. Chris Lackey was our Project Manager and Doug C was our QA manager. Both Chris and Doug were exceptional in their attention to detail, taking care of a few specific requirements for our project and keeping everything running smoothly and on-time. The roofing crew was equally as great. Our total roof are is 44 squares, the crew started stripping the asphalt shingles at 8 am on day one of the install and had the entire house completely stripped by 11:30 and started the install of the metal shingles later that day. They then proceeded tot he other two sections of the roof and were completely done three days later. We could not be happier with how our new roof looks, they way the process played out and the warranty!

Review 116 (2021-12-22 - Rating: 5)
Excellent from start to finish!From the time I first emailed East Coast Metal Roofing, I was impressed at the professionalism and in depth knowledge of the product. I was called shortly after I sent my email, they were able to accommodate my schedule and came out for the evaluation and estimate on a Sunday Morning.I admit I was a bit sticker shocked when I was told the price but with what all that was needed, the fact that I never have to replace my roof again and the warranty that it has it is well worth every penny.They did everything as explained and in the time frame that I was given. Any question I had for the salesmen, Ian or the Sean the quality control manager, when I texted them I received a response within minutes.The crew that came out to do the work did a fabulous job. Clean up of the site was done well with all debris put in dumpster.Once the job was complete, I have had several neighbors stop and tell us how nice it looks. I can tell you that I am very happy with this company, the employees I dealt with and the look of the new roof.I highly recommend for anyone needing a new roof this is the company to call, you will not be disappointed!Thank you East Coast Metal Roofing

Review 117 (2023-12-06 - Rating: 5)
From the time Paul F. presented me with the sample, talked me through my choices, and gave me time to decide, I knew this would be a great experience. Keith Z and Alex provided great support, and Rob G and the crew were super as they worked well together, kept the property clean, and were all professional from day one. I see why some of my neighbors have used them, as they have lived up to their reputation. Keep up the work team!

Review 118 (2021-03-15 - Rating: 5)
I am absolutely in love with my new roof. I went with black metal shingles and they look amazing. The peace of mind knowing that I don’t have to worry about roof repairs or another roof replacement in my lifetime was worth every penny. Dave Harrison was friendly, knowledgeable, and easy to work with. The roofers were also friendly, very respectful, and did an amazing job. Oh and Doug Churchill with Quality Control was also friendly and very helpful. Everyone made sure we understood all that was going on every step of the way. We have already received compliments on the look of our roof! I can see how they have been in business for so many years!

Review 119 (2023-12-19 - Rating: 5)
I am delighted to share my experience with East Coast Metal Roofing. Our friend and neighbor had ECMR put on a new metal roof and we were interested. Ian Mochrie visited us and assessed the work to be done on our 1870 house. He was brilliant as he walked us through the process. The crew was great, they cared about doing a good job, and were always responsive to our concerns. Shortly after the job was completed, there were two serious wind and rain events. The new rood shielded us from all of the elements. And the new roof makes the house look fabulous. We made a leap of faith and ECMR took care of the rest. Thanks to all for our safety and for allaying our fears. Five star rating all the way. Dont hesitate in using us as a reference.

Review 120 (2024-02-10 - Rating: 5)
I want to take this opportunity to express my great satisfaction with the roof installation done by everyone at East Coast Metal Roofing in the month of January 2024.Not only does the roof look great, the two snows we’ve received since then have slid off as billed.I especially want to than the following:Mike Kromm (Prod. Specialist)Keith Zereski (Quality Ctl Mgr)Jenna & Alex (Office Mgrs)and the CrewYou all handled every detail from start to finish, and completed the entire process in less than two days!Thank you again for a top quality installation!Sincerely,Paul & Diane LucierNorthbridge, MA. 01534

Review 121 (2023-11-15 - Rating: 5)
Love my new roof. Patric was very good at explaining everything before i made the decision. follow up was very good also. Eduardo and the other three gentlemen that replaced the roof were very polite and thorough about cleaning up at the end of the day. thank you to all

Review 122 (2020-11-25 - Rating: 5)
I LOVE my new metal roof and Im extremely happy that I called East Coast Metal Roofing to handle my project. My sales agent Chris Lackey was very proficient and educated me so much on the metal roofing. The best part is that I will NEVER have to replace my roof again. He was also very detailed on what was next and what to expect. The roof installers were awesome and not only worked fast but detailed. They were out here early morning until the last sunlight. Thank you ECMR great investment!!

Review 123 (2022-10-31 - Rating: 5)
Working with the team at East Coast Metal Roofing was a pleasure. Our Project Specialist, Dave Harrison, arrived on time and provided my wife and I with details about the product, installation and the company. He did a complete inspection of the current roof, including a trip to the attic. Dave provided several suggestions regarding our chimney, which included pictures. The financing took a few days, the dumpster was brought on site and then the rest of the team removed the old roof (2 layers), repaired a few areas and installed the new aluminum roof in 2 days. They came back, cleaned up and inspected their work and the job site. The entire process, quote to completion, took less than 30 days. Since the project has been completed we have received several compliments from our neighbors. I highly recommend East Coast Metal Roofing for your roofing needs.

Review 124 (2023-11-07 - Rating: 5)
Im extremely pleased with our new roof - Mike Kromm was very knowledgeable and explained everything. The roof looks great, and it got done quickly, with a window of good weather (Oct.). Everyone in the office was very nice, and the installers were super. Impressive warranty and quality

Review 125 (2022-04-04 - Rating: 5)
You get what you pay for. A metal roof from East Coast Metal Roofing is not the cheapest roof you can put on your house, but the quality, durability and gorgeous look of it are all worth it. The sales consultation is a time investment, but once the entire system is explained, its easy to see how it is worth the extra money. The installers and site managers were prompt and courteous, and responsive to any concerns we had during the process. We love our roof, and have had numerous people drive by and ask us about it, too!

Review 126 (2022-09-02 - Rating: 5)
We needed a new roof and got multiple quotes. We quickly learned that metal roofs cost three times as much as asphalt, but figured we didnt want to get another roof when we were 60. So we went with metal.We had two metal roofing quotes, and we ultimately went with East Coast because they were cheaper and we didnt feel we were sacrificing quality or service for that lower cost.Chris answered all of our questions timely, helped us make informed decisions, and gave us a contract that best met our particular needs.The installation crew took care to move anything that might get damaged and left my property spotless. Keith checked in everyday to make sure everything was going okay.To give just one example of their responsiveness, on install day it looked like rain. This made us nervous, so I sent a text just to make sure everything would be okay. Three people called me back within an hour to make sure we felt at ease with the installation.Getting a new roof is a big deal, and I very much appreciate the attention we got from everyone we worked with at East Coast. Everyone was always friendly and helpful. And the roof looks great!

Review 127 (2022-01-24 - Rating: 5)
From start to finish we had a great experience with ECMR! Ian in sales was able to answer all of our questions & was very knowledgeable about the product. Ian called out to give us a quote in a timely manner and was readily available and very responsive for any follow up questions we had. When it came time for the install, the office kept us informed every step of the way on what was going to happen and the timeframes involved. During the installation, Gallo and his team were very respectful of our property & they made sure everything was tidied up daily. They also worked very hard in hot weather and got the job done very professionally. Doug from quality control was very friendly, checked in frequently to make sure everything was getting done and the quality of install was top notch. Once the job was completed, they came by on two separate occasions a few days later to make sure we were happy with the product, checked all around the property to make sure there were no materials or nails hiding in the grass and verify that all the materials had been picked up. Both Doug and Ian also followed up via phone after the final walk through was complete. Great follow through and customer service in our book. Lastly, the roof looks really cool!! Totally changed the look of our house! Definitely recommend East Coast Metal Roofing to anyone looking for a great looking metal roof, quality workmanship and professional and friendly customer service!

Review 128 (2023-01-17 - Rating: 5)
Ian Mochrie from East Coast Metal Roofing was absolutely fantastic. From his initial visit he thoroughly explained everything involved in installing a metal roof. I found Ian to be extremely knowledgeable and very professional. No hard sale or pushy attitude. Ian kept in contact with me pretty much every day from initial contract signing through the install process. The install couldnt have been better. Ontime every day and kept my yard clean and free of clutter. My neighbors keep driving by my home and slowing down to look at the roof. All of them say its so nice. Fast forward 7 mos. and dont I get a follow up call from Ian asking how everything was going and how the roof was doing. Very satisfied with my new metal roof and Ian from ECMR is the best!!

Review 129 (2023-04-10 - Rating: 5)
East Coast Metal Roofing replaced the roof on our 108-year-old two-family house and detached garage. They did excellent work, and we were favorably impressed with all aspects of the project.Each stage of the work was supervised by someone from their quality control section, and done in a timely fashion, by a responsible and reliable team of skilled and knowledgeable workmen, who showed up each day on time and worked a full day. They were polite and communicative. In fact, the entire team responded promptly and respectfully to any of our questions or concerns.One particular concern was potential damage to our landscaping. Before beginning any work on the roof, the team set up structures to protect our gardens. As a result, no significant damage was done to our landscaping during the project.Their thoughtfulness also extended to our neighbors, an important factor when houses are in close proximity. In re-roofing the garage, for instance, the workmen were extremely careful when dealing with the debris that fell into the yard of a neighbor with small children. In another instance, one of the supervisors showed considerable tact and diplomacy dealing successfully with a cantankerous next-door neighbor. We were very impressed.Shortly after the new roof was installed, we had our house appraised. The appraiser took particular note of the high quality of the roof. The slate style and color that we chose also fit in well with the other homes in the neighborhood.At some point in the future, we want to have solar panels installed on the roof. The light weight of the metal roof will be an advantage when adding the weight of the solar panels to the roof. Also, East Coast Metal Roofing will work with the solar company to ensure proper installation.Everyone involved in this installation demonstrated a high level of skill and professionalism. We highly recommend East Coast Metal Roofing to anyone looking for a roofing contractor.

Review 130 (2020-09-18 - Rating: 5)
Andrew was very helpful with this project from being clear of the advantages of installing an aluminum roof to laying out the process of implementation. Installation went very smoothly with a highly skilled team and lasted 3 long days that included stripping the old roof and installation of the new roof. Crew was very professional and cleaned up our yard of debris at the end of each day. We were impressed by the two rounds of quality control from ECMR and the roofing subcontractor. Overall a very pleasant experience and a beautiful outcome.

Review 131 (2024-08-30 - Rating: 5)
ECMR delivered on their promise! Beautiful product which really enhanced the homes curb appeal. We did our homework and received multiple quotes with various product types and we choose ECMR for the quality and warranty. Service was outstanding from beginning to end and installer’s did a wonderful job, kudos to how hard they worked. Our recommendation is to do your research, check out some of ECMR projects and you’ll see for yourself the benefits.

Review 132 (2021-08-28 - Rating: 5)
From start to finish great experience! Chris the salesman was able to answer all of our questions & was very knowledgeable about the product. He was honest, friendly & readily available for follow up questions. When it came time for the install, the office kept us informed every step of the way on what was going to happen and timeframes it would be done in. The installers were very respectful of our property & they made sure everything was picked up daily. They also worked very hard in really hot temperatures and got the job done very quickly and professionally. Mike the quality control guy was very friendly checked in frequently to make sure everything was getting done and the quality of install was done correctly - loved that! Once the job was completed, they even came by a few days later to make sure we were happy with the product, checked all around the property to make sure there were no materials or nails hiding in the grass and verify that all the materials had been picked up. Great follow through in our book. Lastly, the roof looks awesome!! Totally changed the look of our house! Definitely recommend this company to anyone looking for a great metal roof, quality workmanship and professional and friendly employees!

Review 133 (2024-02-21 - Rating: 5)
Update to previous review below:5 star review- Immediately after posting my review ECMR contacted me and made all necessary changes to ensure our house and screens looked fabulous. It took less than a week for them to address all of my concerns. The customer service after that initial experience was on a whole different level of attentive! And we love our roof. The snow slides off perfectly and we’ve noticed a significant difference in our heating costs.Thank you ECMR for making things right and addressing my concerns!3 star review: ECMR- I so badly wanted to give this business a better review but there have been some inconsistencies in communication.Let’s start off with all of the positive- the quote process was super easy! And the communication was fabulous. The people that answer the phone were always friendly and as helpful as they could be even if they didn’t have all of the information.The product- it looks fabulous and we have already noticed a difference in our house maintaining heat!The crew- worked their butts off in 90 degree weather non stop to get our roof done. We were so thankful with how diligent they were.Okay, now the not so great stuff. We had a unique financing situation and yes it was complicated, but it was so difficult to get someone on the phone about it to clarify information. I called multiple times and so did my husband. We eventually got in contact with someone, but it was much more difficult than the quote process. While I by no means want to speak ill of anyone- it seemed like after the company had us sign a contract, we were less of a priority. Multiple incorrect numbers were sent to us and it was a big purchase so that was frustrating!Additionally, a few of our screens were ripped by the crew- I get it, and it happens, but when my husband mentioned it he was told “we will get back to you.” No one has gotten back to us. We have an older home with unique sized screens and to replace them is very pricey! They weren’t small holes or knicks either.Overall, love the product but there are some hiccups in the process. I still think out of the companies that quoted us ECMR was a good choice. In full transparency there was some frustration along the way!

Review 134 (2020-09-30 - Rating: 5)
East Coast Metal Roofing did a phenomenal job! From the day I met Chris and his team I was impressed with the professionalism of this company. My roof is complete, looks great, and the mess from the old roof was cleaned up daily. They even washed off my front stairs with a rag and spray bottle! The installation team was on time and attentive to the fact that we were still living here and worked around us. I called Chris 3 times on his day off and every time he answered. My roof is now complete and paid off and Chris still answers his phone or calls me back at his earliest convenience, every time I call for something. I highly recommend East Coast Metal Roofing if your looking for a maintenance free, life long roof.

Review 135 (2022-03-25 - Rating: 5)
We had a great experience with ECMR! We had slow leaks in our attic as well as our barn. Our garage roof was also in rough shape. It was a big job with 3 structures, but everything was delivered and installed as promised. Andrew in sales was great to work with and communicated with us regularly. Tarac (sp?) and his installation crew were always prompt and respectful of their working environment. There was one window box support broken, which they fixed without us asking. Having the job done in the winter was a little challenging as snow delayed the project, but the crew often worked up until 6pm, which is not common. A second clean up crew was also sent out at our request, once the snow melted, so additional debris and nails could be cleaned. The only negative in our whole experience was pricing, but that comes with the territory of purchasing a metal roof. It will be 2-3 times your normal asphalt roofing price. In my opinion its worth paying to not have to worry about replacing our roof again! Thanks ECMR!

Review 136 (2022-09-16 - Rating: 5)
It was great service from the very first meeting with Chris Lackey. He was honest and on time. Doug ensured the quality of the job was up to east coast standards which are phenomenal. Installers even took the time to put up siding on a dormer that wasn’t probably covered. Even after the job was done Chris Lackey has taken the time to ensure that my solar panels are installed correctly by communicating with the solar company. Chris is even sending out one of his guys to make sure the solar panels are installed correctly. Now that’s what I call customer service. Thank you Chris lackey and team at East Coast Metal Roofing.

Review 137 (2020-02-24 - Rating: 5)
East Coast Metal Roofing did an outstanding job from start to finish. I had the pleasure to meet Andrew who is very knowledgeable in the product they install. Andrew was punctual when I had scheduled a quote. Andrew kept me up to date throughout the project and always asked me if I was happy with how the job was going. The guys that came to do my project worked extremely hard and long hours. They picked up after themselves and were very professional. This company clearly goes out if its way to make sure that customer satisfaction is met the first time. Once the roof was completed Andrew came to my residence and did a final walk through to make sure that the roof was done correctly and that I was satisfied with the work. I strongly recommend hands down East Coast Metal Roofing to anyone that is interested in getting a new roof installed. My roof was completed in one week from start to finish. It would have been done sooner but we had three snow days. Andrew thank you once again. It was a pleasure doing business with you.

Review 138 (2023-12-06 - Rating: 5)
In May of this year, East Coast Metal Roofing, replaced our asphalt shingles, with their interlocking metal shingles. The company was very professional, from start to finish. The crew was courteous and considerate. All work was completed as specified per contract, including clean-up. Would highly recommend East Coast Metal Roofing.

Review 139 (2021-10-27 - Rating: 5)
I never thought putting on a new metal roof would’ve have made the house look so much better with a clean and modern appearance. Can’t beat a lifetime warranty either. Chris was a awesome sales rep, he was very knowledgeable on the product and got back to you right away on any questions you had. The on site lead, Manny was awesome to work with as he addressed any concerns you might have had during installation. The crew did a great job installing and left the property clean.

Review 140 (2022-02-24 - Rating: 5)
We live right on the ocean coast, and every time winds got strong, asphalt shingles from the roof were flying all around.Repairs were expensive but not long lasting.We received a few metal roofing estimates, and all of them were too expensive.Then we contacted ECMR.The Sales person, his name is Taft, came and showed us samples, explained the process, and answered our questions. Then he took measurements and gave us the price which was the best price on the market. Also, it was the best presentation we saw..Installation began at the end of January, weather was terrible, but they worked from dawn to dusk.Installers led by Manny were very professional and responsive to all our concerns.Quality Control manager Mike was coming every day to make sure everything is done right.Beside the roof itself, 2 skylights were replaced as well, thanks to Quality manager Sean for amazing job.The next day after the installation storm happened, which was the test of the roof quality, proving we were right in our choice of ECMR.During the installation we also contacted with few questions with a wonderful guy, Kyle, who is the boss of the sales people. There was no one time he didnt help us to resolve our questions.Now we have a durable and excellent looking roof with lifetime warranty.We got a lot of compliments from our neighbors.Thanks to ECMR and the installation team for a great job.We highly recommend ECMR to everyone willing to replace their roof with a metal one.

Review 141 (2023-04-23 - Rating: 5)
From our first inquiry to completion of our new roof project we were delighted with the responsiveness, workmanship and customer first approach of East Coast Metal Roofing. Caitrin’s call only a few minutes after our inquiry posted to ECMR’s website gave us a great impression of what was to come. As she set up our roof inspection, she informed us of what to expect next. This included a call from a manager to confirm our appointment. Dave was punctual, did a thorough inspection, explained the Permalock shingles and installation process. He provided an accurate estimate of timing and what to expect from the construction team. He also explained differences between his product and others we’d researched and quickly provided a solution to a bathroom venting issue we had since our home was built. There was no pressure selling, which made it easy for us to make an instantaneous decision. Jenna then took over communication to keep us updated of the start date and when to expect delivery of a dumpster and materials. Baja and his team were fast, hardworking (on site until dark) and quickly addressed a small punch list. Throughout installation Shaun kept us informed of progress and next steps. His safety-first mindset for the install team (pausing our project when wind gusts were too high for his team to be on our roof) was applauded and appreciated. During final inspection, Kevin was great and walked our property to recover stray nails and shingle debris. Dave completed our project by filing of our warranty. Overall, all at ECMR fulfilled their promise by providing an exceptional experience from start to finish. We have no hesitation recommending this customer-first company for your roofing project.

Review 142 (2023-09-20 - Rating: 5)
I can’t say enough great things about East Coast Metal Roofing. The Permalock product itself is beautiful, and you can just see the durability and know that it’s going to last a lifetime; I would not be excited about going with asphalt, but with a metal roof, although more expensive, the excitement in the beauty and the lifetime guarantee is way, way worth the price. East Coast itself and their subcontractors hit our project out of the park. It was a rather complicated project because we own a timber frame house and there was a lot of rot in the roof panels. The quote was spot on, and the dedication and quality of work was top notch. Obviously getting 5 stars from me, and would recommend East Coast to anyone who’s looking for a metal roof. Lastly, we went with the slate shingle; we were thinking of going standing seam, but definitely glad we went with East Coast and Permalock. Thanks East Coast!

Review 143 (2023-11-02 - Rating: 5)
ECMR did a fantastic job with my new roof. The paperwork was easy and the whole process was quick! The installers were pleasant and courteous, and did an excellent job, and Im very happy how well they worked with other vendors!

Review 144 (2021-07-25 - Rating: 5)
The sales rep. Andrew Bousquet was very professional and was very knowledgeable on the product and in the installation process of the product. Andrew explained how the entire process would be from the beginning to the end. Everything that was explained and promised did in fact happen. Shaun, the quality control man was almost always on site to make sure that everything was going right and to correct any issues that could arise. He was very knowledgeable and professional and was pleasant to interact with. And the crew who installed the metal roof were always on time, professional, and did a great job. I highly recommend East Coast Metal Roofing company to anyone who is interested in metal roofing.

Review 145 (2023-10-03 - Rating: 5)
Our roof looks wonderful. The experiences from Taft Manzotti to the installers was professional, clearly stated and executed. Shaun LaForce inspected and made sure all work was completed, cleaned, and accurate. The two-day turn around for installation was amazing. Thus far, especially with the recent rains, we are totally happy with the quietness of our handsome and quality roof.

Review 146 (2020-10-07 - Rating: 5)
My fiancé and I are extremely happy with the service provided by East Coast Metal Roofing. The roof looks fantastic and the job was completed over a couple days. Chris, our Project Specialist, was very helpful with the initial inspection and communication leading up to the project. The Quality Control specialist, Sean, made sure the project went according to plan while the work was performed. Also, the roofing crew did a great job and cleaned-up well. We didn’t find a single nail following the job which is important for my family and pets. I would recommend them if you want the best looking roof in your neighborhood.

Review 147 (2022-07-28 - Rating: 5)
Professional and stress-free from my first interaction with Dave Harrison right through completion of the job. Dave was responsive at all times and remains so. No issues coordinating some work by other contractors being done while the roof was off. Alex in the office was timely and responsive on logistics with material delivery. Shaun LaForce the project manager was responsive and on-site every day. Crew was efficient and clearly very skilled. Neighbors now walk by and tell us “congratulations” or comment on how it looks like we have a new house. Every person I dealt with was top notch and things always happened when and how I was told they would. Outstanding.

Review 148 (2021-08-10 - Rating: 5)
I had a fantastic experience, especially the personal care we received from Dave Harrison throughout the entire process, start to finish. The price was competitive, financing easy and the crew that put on the roof were professional and efficient. Best if all, my new roof looks amazing and really has improved the appearance of the house and made it cooler inside. Very satisfied!

Review 149 (2022-03-11 - Rating: 5)
Using East Coast Metal Roofing for our new roof was one of the best decision we have made in our home renovation. Working with them was a pleasure from start to finish - from marketing, to installation and clean up to the final follow up. The roofing crew were efficient, professional and very fast. We couldn’t be happier with the finished product and I wouldn’t hesitate to recommend ECMR to anyone considering a metal roof.

Review 150 (2020-06-24 - Rating: 5)
This past April I had the pleasure of doing business with East Coast Metal Roofing. Dave came to the house, explained the process, showed me the products, and worked within my budget to give me a great metal roof.From start to finish took less than I day. I left for work and the roofers were just setting up. By the time I got home, I had a new roof! There were no issues at all. Ive had many compliments and inquiries about the product and company. I chose the embossed shingle in charcoal and it looks awesome!Everyone involved was very professional and knowledgeable. My experience with East Coast Metal Roofing was stress-free and I highly recommend the product and East Coast Metal Roofing.

Review 151 (2022-10-27 - Rating: 5)
From start to finish the team at ECMR was fantastic!Andrew(Product Specialist) was informative, honest and on top of his profession from the get go explaining how the whole process would work. He answered every question we had and once our initial meeting was complete both my wife and I were excited to begin.We received updated emails about everything that was going to occur during the project and it was never an issue getting hold of Andrew or our on site quality control guy Shaun.Shaun met us the first day of install and let us know in person how things were going to progress.Once The Crew got started on the job it went very fast. The whole team was dedicated to working and it showed. Anytime we wanted something specific done it was met with a smile and the answer was always yes. I think start to finish took less than a week and we are very happy!This roof is a lifetime thing so we wont get the chance to use ECMR again but we highly recommend them to anyone in the area.Thanks again all of you! Todd and Kerrie

Review 152 (2022-06-23 - Rating: 5)
I would like to recommend ECMR if anyone is looking to have a quality metal roof installed. I can’t say enough about how professional the staff was. Dave Harrison our sales rep was professional, knowledgeable, and very pleasant to do business with. He went out of his way to make sure all aspects of the installation went smoothly and on time. All staff members were a joy to work with from Dave to the installation team.RegardsBarry Palmer

Review 153 (2023-10-14 - Rating: 5)
Roof was installed quickly and very professionally. When something went wrong they did everything they could to make it right.The last roof youll ever need on your house and the last that the person who buys it from you will need to.Definitely recommend.

Review 154 (2022-10-26 - Rating: 5)
We had been having issues with our roof in the past with ice dams and leaks. We made a decision to reach out to East Coast Metal Roofing after we saw a friends roof that ECMR did earlier this year. We called and Andrew and he came out a within a day or two. He sat down went over the product and workmanship. He answered all of our questions and we decided to move forward with the project. As soon as the materials arrived Shawn reached out to us to schedule the work to be done. The team arrived as planned and were professional. It took 2 days and it was done including a follow with Shaun to make sure we were satisfied with the job. We are very pleased with the roof and would certainly recommend them in the future.

Review 155 (2025-01-03 - Rating: 5)
As a business owner, I have a clue how to treat customers. I can honestly say the people at ECMR approached every facet of my job the way I would have expected. From the initial visit and quote, keeping me posted on work progress, keeping a clean job site and finishing in a timely manner,..I was completely satisfied. There was one minor cosmetic issue that Keith, the job QC supervisor, addressed within a day. A class operation run by people that actually care.

Review 156 (2020-07-07 - Rating: 5)
The entire process starting with Dave Harrison, the Product Specialist, and the insulation with the subcontractors was amazing and seamless. I enjoyed the updates and check ins. The on site crew was professional and extremely hard working. Your material states that other roofs will be jealous. When I first saw that, I chuckled. However, after my roofing started to be installed, I realized it was TRUE. I love my roof. I am happy I decided to set up an appointment when I saw the ad. I am a very happy customer.

Review 157 (2023-04-02 - Rating: 5)
Our house now has a beautiful new roof and two new skylights, thanks to East Coast Metal Roofing. I am so pleased with the look and performance.The company:Our sales representative (Ian Mochrie) was extremely professional. He spent a great deal of time with me and assuaged any concerns I had for trying a product that was new to me. He gave me a list of many houses that I was able to drive by and view. He was polite, a clear communicator, responsive, and patient.The product:I chose a custom color, a deep, dark green, with the embossed slate finish – and it’s beautiful! I have a contemporary cape, so my roof has a fairly steep pitch, and can be seen clearly from the street. It is distinctive and truly catches the eye. We had a number of heavy snow storms this year and our house was the only one in the neighborhood with no snow on it.The installation:Our installation happened in January. I was concerned about having work done at that time of year. But it all worked out well. The team shoveled the snow off the roof, removed the asphalt shingles, and did the install in three days. They took great care with their nails, as it would be hard to find any loose ones in the snow.All it all, it was most impressive work! Thank you, Ian Mochrie and East Coast Metal Roofing.

Review 158 (2022-08-07 - Rating: 5)
From the first phone call over Memorial Day weekend to the final walk through, East Coast Metal Roofing was outstanding in their communication and customer service. The crew they sent us worked incredibly in relentless heat. Chris Lackey, our project manager explained everything thoroughly and with enthusiasm. Keith Zereski, our quality control guy handled all of our questions as the project progressed and made sure we were satisfied with everything. He even went above and beyond to figure out an issue we were having with a window! Yes, we know it’s a bit of an investment but we’ve had nothing but roofing headaches in the past and now we know we’re all done with those!

Review 159 (2020-04-14 - Rating: 5)
My husband and I needed to replace our roof and we werent sure of what product we should use. We reached out to East Coast Metal Roofing and they were very helpful, we were given an appointment right away and both Dave Harrison and Beau Saad came out to our house. They explained the whole roofing process. They were able to approve us for financing right there! Leading up to the installation, Dave frequently reached out to us to let us know what the next steps would be and when we could expect the project to begin. The roof was installed in one day, the team that came out to our house was very professional and polite. I cant say enough good things about not only the product but the service from start to finish was amazing! I highly recommend their services to everyone! We have gotten so many complements from our neighbors, were thrilled with our new roof!

Review 160 (2021-04-25 - Rating: 5)
Hiring ECMR for my roof was one of the best decisions I have made. Dave Harrison was my Product Specialist. He was always available any time I had questions, and always kept me updated throughout the process. A big purchase and having Dave’s expertise and always being available was huge.The crew was very hardworking and my new roof looks amazing! I would recommend ECMR to anyone looking for a new roof.

Review 161 (2023-06-09 - Rating: 5)
Dave Harrison was a true pleasure to work with. He met with us and spent 4 hours detailing the process and setting up the financial aspects of the job. The install process was exactly as described in fact it took less time thank originally stated. I would definitely recommend East Coast Metal Roofing.

Review 162 (2022-08-31 - Rating: 5)
ECMR recently replaced our roof. We had existing solar, so we wanted a company that could not only install a metal roof, but make the entire process from start to finish as smooth as possible. They communicated directly with our solar installer and ensured everything would be correct when finished. They even sent a representative back when the solar installer was here to reinstall the panels, just to make sure everything was correct. Weve had numerous people take the time to stop and comment on what a great looking roof we now have.

Review 163 (2023-06-13 - Rating: 5)
Only great things to say about this company. Dave Harrison gave us our free quote and was very passionate about the quality of the company and the metal roofing materials they use. The men who installed the roof worked their butts off and left the place spotless. Love our new roof!

Review 164 (2020-09-13 - Rating: 5)
We were looking for roof options other than Asphalt due to the low pitch of our roof and ice dams in the winter and wanted no more shoveling of snow every storm. We saw a house with a new metal roof and the East Coast Roofing sign. When we called, we were immediately given a appointment with Andrew Bousquet the product specialist. Andrew spent several hours with us, assessed our roof and discussed in detail what they had to offer for metal roofing and the benefits of their product. He was very knowledgeable about the product and what needed to be done to strengthen the roof and eliminate ice dams. Andrew communicated with us every step of the way, letting us know when product was arriving, and when the Bahtier and his crew would be on site to strip the roof and shingle. The crew sent were polite, respectful of us and our home and very hard workers. They left the site everyday clean and picked up. We found them to be efficient and professional.We would highly recommend ECMR. The shingle is lightweight, looks beautiful and has a lifetime warranty. The cost is much more than an asphalt shingle, but in the long run it will be more cost effective as we wont need to replace the roof again in 20 years. I would also recommend asking for Andrew Bousquet the Product Specialist. He did an amazing job showing us the product and answering my many questions. Oh, and when it rains, you dont hear it.

Review 165 (2021-08-09 - Rating: 5)
I called East Coast Metal roofing and their Project Specialist Andrew arrived within two days to provide an estimate. He provided some suggestions and options to help us alleviate our snow accumulation and ice damn problem, including replacement of the sheathing with thicker plywood and more substantial insulation above our bedroom. We signed the contract on that day and the materials were ordered.The office texted and emailed with a detailed schedule of dumpster and material arrival, and a start date for the work. Andrew called on a Sunday night to remind us of the crew arriving the next day. Shaun, the Quality Control Manager, also called and arrived on the start date to answer questions. The installation team of 4 went right to work and had our large roof on the main house and addition completely replaced and completed in 3 days. The work site was left completely clean and the dumpster was gone in 2 days. The roof is beautiful and we cant wait to watch the snow slide off rather than having to climb up 3 stories and break ice dams with an axe!I would highly recommend East Coast Metal Roofing for your project!Jim

Review 166 (2022-09-16 - Rating: 5)
This has been a long time coming. I investigated replacing my roof with a metal roof over 6 years ago. Did a lot of looking and reading on various types and different companies. With a family member sick I waited, then with covid I waited. Finally, the time was right. I had made my decision to go with East Coast Metal Roofing.I filled a form out online on a Sunday expecting a call on maybe Monday. To my surprise I received a call in less than an hour. Alex was very helpful, and she was able to setup an appointment for Monday with Andrew.Andrew arrived a little early (which I was to find out was normal for this company) He explained the process with me, looked at my roof and verified the type I had and offered to replace my old skylight with a new one. He then showed me the styles available along with the colors and differences. He explained that the tiles had to made and shipped to them from the factory. After I choose the style and colors along with the added snow and ice breakers, we set an installation date in October. He also explained the pricing and payment methods that were available.Well, I get an email on 8-25-22 that the material had shipped from the factory and that the installation would start the following week.Well, I had to contact my contractor as I am having a new bathroom added and an old one completely replaced at the house, and they needed to speak with the roofers to see about putting the stack pipe through the roof before the work started. Unfortunately, Sean never called the contractor on the day he said he would. My contractor came the morning they had finished stripping the roof and were putting plywood over the planks. In an hour he was able to put the stack pipe through and did not slow the roofers down.While doing the installation the roofers did cut a cable line causing my mother not to have cable tv. They tried to get it working again until 8 pm where my brother told them to stop as it was dark now and we did not want an accident to happen on the roof in the dark. The next morning one of them came in and was able to repair the cable. However, they knocked it out again later. The cable was fixed again temporarily, and the roof was getting close to being finished.The new skylight that was installed was too large for the opening which was strange since a person (don’t know if he works for ECMF) came to measure it. They had to reframe the opening causing plaster and debris to get in the house. They did clean it up but the opening around the new skylight was unfinished. I would not have been happy, but Andrew had told me that they did not do inside finishing work. Since it was less than a few feet away where the new bathroom was going to be done my contractor said he could handle it with no problem, and I got a larger skylight that let in more light also.I did the walk around when the work was done and found the area clean, and no debris left. He also went around the house with the magnet checking for any nails left (none).All in all, I am very happy with the work done, the look of the roof (even though I have been asked why they left the metal board holders on the roof. Had to tell them those were the ice and snow breakers!) The time it took (holiday weekend), the price (I knew it would be more than asphalt and was right around what I thought it would be), and the work of the crew. They came early and stayed late pretty much each day.What can be improved, the cell phone number I got a call from is not the right name and when I called the office Alex had no clue who it was from. The phone was used a few times making it difficult to know who had called. Alex was able to determine who had called by looking up my work order, I guess.Would I do it again, yes most definitely. I am very happy with the roof. I will try to update this after the 1st snow storm this winter.

Review 167 (2022-07-21 - Rating: 5)
I have always wanted a metal roof and when I bought my new home the roof was in need for repair. Our sales rep Ian was great and made the process so easy. The crew did such a great job of getting our roof on and did it professionally with no mess. Thank you East Coast Metal Roofing for giving me the roof of my dreams.

Review 168 (2020-08-27 - Rating: 4)
We had a great experience with East Coast Metal Roofing. Andrew was a wonderful point of contact, making a compelling pitch and then keeping us updated on each of the steps toward our new roof as the project began. The strip and install team was professional, courteous, and even amenable when we asked to change a detail mid-project. It’s true the roof is more expensive than a traditional asphalt roof, but we will enjoy the peace of mind in knowing this expertly-installed new roof will last is a lifetime (and we won’t just be doing this all over again in 20 years)!Really the only negative I can say is we had to specifically request a thorough cleanup after the project was finished, as there were a lot of nails and debris left in our yard. However, Andrew was quick to resolve the problem and our yard was cleaned promptly. I only wish the cleanup had been more thorough from the get-go.

Review 169 (2021-07-22 - Rating: 5)
East Coast Metal Roofing did a great job replacing our asphalt shingle roof with permalock embossed aluminum shingles. Andrew, the project specialist, and Doug the QC manager were very accessible and helpful during the whole duration of the project and the crew were great. The new roof looks terrific and should not have any issues for years to come. I highly recommend this company if you are interested in metal roofing for your home.

Review 170 (2023-08-09 - Rating: 5)
I met Alex with East Coast Metal Roofing at a home show in Providence and set up an appointment from there. Alex was super sweet and informative and answered all of the questions I had! They came right out to my house in the same week for a quote! Great company! 10/10 recommend!

Review 171 (2021-10-05 - Rating: 5)
Dave Harrison was our primary contact with East Coast Metal Roofing. He was really thorough when reviewing our options and made the decision to work with East Coast Metal Roofing easy. He stayed in close contact throughout the entire process answering our questions and ensuring we were happy with the final product.The quality of our new roof is exceptional. The crew was efficient and professional and we highly recommend getting a new roof from East Coast Metal Roofing!

Review 172 (2023-02-03 - Rating: 5)
ECMR installed a gorgeous PermaLock roof as well as skylights. The sales process was smooth and Dave Harrison took the time to answer all of our questions. Once installation began, the work went quickly. On final inspection we found an issue with the quality of the skylight installation, however we were able to correct the (minor) damage ourselves.

Review 173 (2020-01-06 - Rating: 5)
East Coast Metal Roofing was fast, professional, and detail oriented. We had our roof replaced along with five skylights. Andrew was our contact and managed the process well. He checked in at each stage and was a superior liaison throughout. All projects have questions and complications, having a reliable contact along the way added significant value. Very happy with the job and would certainly recommend East Coast Metal Roofing (in fact we already have).

Review 174 (2020-04-29 - Rating: 5)
Andrew and his team made the entire process extremely easy and yes, investing in a metal roof can feel like a huge undertaking, but I have never felt more comfortable from start to finish. Everyone takes pride in their home and adding a metal roof brings that to a whole other level. The quality of the product speaks for itself and the crews who install it were very impressive. You can tell everyone who works for East Coast Metal Roofing takes pride in their work and their product and it shows. Thank you Andrew for our beautiful roof to complete our forever home!

Review 175 (2020-11-20 - Rating: 5)
We just had a metal roof installed on our home. From the initial estimate to job completion I cannot say enough good things about this company . Kyle’ presentation on the initial visit actually sealed the deal for us. He answered every possible question before I could even ask it. The product they offer was beyond our expectations. The crew that came to do our roof respected our property like it was their own. They worked non stop from the time they arrived til the time they left. Our roof was completed in 2 days and that included stripping it in 30 degree weather. Impressive is all I can say. I would highly recommend this company and their product to anyone and everyone. Best of all it comes with a lifetime warranty!!!

Review 176 (2021-10-11 - Rating: 5)
ECMR has a low-key sales process, and a great product and installation process! While a metal roof is more expensive than an asphalt shingle roof, the roof will never need to be replaced. Other advantages include significantly less weight on the rafters, faster snow melting, and, amazingly, quieter than asphalt when it rains. New, larger gutters with leaf guards are a big plus. Our metal shingle roof looks great, and we are very happy with our decision and choosing ECMR to install our new roof. The only recommendation we would have is to stress even more than was done that the timing for the installation can be affected by weather, any unforeseen delays in the crew finishing their current job before starting the next one, and the volume of jobs in the pipeline. We were told the sequence for installation once the materials arrived at ECMR would be delivery of the dumpster, delivery of materials the next day, and start of the job on day three. The actual installation began 10 days after dumpster delivery. We did get updates or if we called to check, both sales and customer service were very responsive. Expectations could have been set a little better up front. Underpromise and overdeliver is always a good sales technique! We really enjoyed everyone with whom we came into contact except the person who came for the post installation final inspection who made a couple of off-putting, condescending comments to me. He also seemed a bit too cavalier about the one small punch-list request we had. Notwithstanding, we still would highly recommend ECMR for anyone looking to replace their roof!

Review 177 (2021-12-01 - Rating: 5)
They did a great job and did roof in a timely manner with the delivery of materials and dumpster. The crew did a great job with installation & removal of old roof. The crew did a great job with the clean up. They have great customer service and support through out the whole process from estimate of roof replacement, financing, delivery of dumpster for removal of old roof and their products. Would recommend the company for roof replacement they did a great job and looks great.

Review 178 (2021-12-27 - Rating: 5)
We used ECMR to replace our buildings 190 year old slate roof with aluminum shingles, and are extremely satisfied with the result. The working crew did an excellent job with no interruption to business, and after several strong wind and rain storms we havent had any issues. The durability of the aluminum shingles and warranty provided was worth the price premium.

Review 179 (2022-02-11 - Rating: 5)
Over the years I’ve had many contractors work on my house. Most I’ve had to correct their work or spend way too much time chasing to get the work finished or corrected. About 1 and ½ ago East Coast metal roofing install a new roof. I did run into a couple of issues but I had a great sales contact (Chris Lahey) that I contacted and he expedited the first fix. It was corrected within a week. Another problem happens more recently, a little bigger problem again I contacted Chris and he put me in touch with Mike from their QC department. He was down almost immediately to inspect. Within a week a solution was formulated. Any company can have problems with the work they do but few step up and take care of the customer. ECMR Is one that does. If you want a good roof from a good company, contact Chris, he’ll get you set up.BTW I do not work for this company but I needed to give them credit for their good service.Duke218

Review 180 (2021-07-26 - Rating: 5)
From start to finish, my experience with East Coast Metal Roofing was an amazing one. I was referred by a friend to Mike Kromm and he made the whole process a most manageable one. By the end of my first meeting with him, I knew this was the product and company to proceed with. Communication was outstanding...Mike and his team updated me with brief, informational calls and texts. The product and work crew arrived as scheduled and the team was very friendly, competent, and efficient; the entire project including new gutters was done in three days. Neighbors and friends have not stopped commenting on my roofs beautiful, new appearance. Thanks to Mike and ECMR, I say: Bring on the rain!

Review 181 (2023-11-05 - Rating: 5)
Wow what a great company .We had a very complicated and difficult problem with our roof despite being replaced just a few years ago .Ian and Shaw and the crew did a great job sorting out the underlying problem and correcting it and backing up there work with no questions asked warranty .Can’t say enough positive things about them . They completed the work in record time with minimal disruptions to the neighbors and close attention to the clean up . 👍

Review 182 (2021-03-12 - Rating: 5)
ECMR did a great job on our new metal roof installation. Chris and Shaun communicated with us really well, and the team of guys who installed were kind, courteous, and great workers. Would recommend to anyone who needs a new roof and wants it to really last - the peace of mind is great!

Review 183 (2023-01-31 - Rating: 5)
East Coast replaced our more than worn asphalt roof. Chis Lacky and the crew did an amazing job from start to finish. From the preliminary meeting to discuss our options to final cleanup everything was handled as professionally as possible! Would highly recommend!

Review 184 (2021-05-03 - Rating: 5)
All the people we dealt with were very professional and courteous. Kyle was very knowledgeable and had all the information we needed from our first visit. The installation crew was terrific. They did a great job installing our roof. They worked quickly and cleaned up after each days work. We highly recommend them.

Review 185 (2023-10-03 - Rating: 5)
ECMR did a great job from start to finish. Patric Saad (Product Specialist), Shaun LaForce (Quality Control Manager), Jenna Kochinskas (Office Manager), and the roofing crew were courteous, professional and fast. The sales pitch was a little long, but we were sold at “lifetime warranty”; that peace of mind is worth a lot to a young family in a new house.

Review 186 (2019-06-21 - Rating: 5)
I love my new roof! I was looking for a product that would end my worrying about leaks and having to repair or replace an asphalt roof. My dad was a sheet metal worker and had always talked about the benefits of a metal roof. I saw all the great reviews for East Coast Metal Roofing and gave them a call. I was incredibly impressed with everyone I worked with from Beau to all the installation professionals. The installers were very detailed oriented and cared about every aspect as if it was their own home. On final day of the installation, the installers stayed until 9 pm to complete the roof before rain was forecasted for the next day. I was very happy to hand over the final payment after seeing my finished roof perform in heavy rains knowing that my roof was worth it.

Review 187 (2019-10-10 - Rating: 5)
After getting quotes from a number of roofing suppliers I selected East Coast Metal Roofing to replace my old asphalt shingles. David Harrison was the sales rep, and he explained everything about his product clearly. Other vendors were specifically trying to push me away from East Coast and their products, and Dave was able to explain why his system would suit my needs. He was also helpful throughout the install process, especially as I was looking to have solar installed over the new roof, and he was willing to work with the solar vendor to install the brackets for me.The installation crew was very punctual and hard-working. They explained what they were doing and allowed me to review the work. The project was completed on schedule, and they cleaned up afterwards very thoroughly.I would be happy to work with East coast and Dave again on any future roofing, though with the fifty year warrantee they provide Im not going to need a roof any time soon.

Review 188 (2021-07-06 - Rating: 5)
First of all, I do not work for East Coast Metal Roofing, and this is not a paid endorsement. I knew I wanted to do an alternative to asphalt shingles so I started to look at my options. I meet with Chris Lacky of ECMR and I knew that I did not need to see anything else. Chris went through his presentation that was supposed to be about 90 minutes, 4 hours later we were wrapping up. Chris went into great detail and answered most of my questions during the presentation. Chris answered all my questions after the presentation and made me feel confident in my decision. Chris was there throughout the whole process and kept me informed each step of the way. I felt that he was as personally invested in my new roof as I was. Sean Azarbin from the quality control department stopped by once the roof replacement was underway and made sure that I was comfortable and answered any questions I had. My wifes first comment after the crew completed the roof, was you cant even tell they were here. Everyone that comes to the house says it looks great. I honestly do not know why if someone needs to replace their roof, why they would not go with East Coast Metal Roofing. I am confident in my decision and excited to know that I never have to worry about my roof again. KW.

Review 189 (2019-02-26 - Rating: 4)
Very happy with our roof and excited to not have to worry about it again. The team was fast for the install once we were able to get a date that worked for them and myself. Missing one star for two reasons, first is the price. The roof looks great and I know it will last my lifetime but it comes at a cost and it was higher than we expected. In the end we opted to pay it which brings me to reason number two and the bigger of the two reasons. We were recommended the bank that they have been using (home loan investment bank) and our experience was TERRIBLE! Had I know what it would be like I would have secured a loan from another bank and avoided the headaches.Bottom line is we love the roof and are happy we decided to pull the trigger on it. We dealt with Beau who was very fast for all communication and made sure his crew was doing a good job. Also nice to get the pictures of our roof/house he took with his drone after the project was complete. Thanks again ECMR

Review 190 (2021-12-11 - Rating: 5)
I did a lot of research and had quotes for traditional asphalt shingle roof prior to calling ECMR. So I called and left a message - it was after 5pm and I wasn’t expecting a call back that night. They called back in 15 minutes! The lady in the phone explained the product, costs and the presentation process. I was hesitant due to the cost but still booked an appointment. The day of the appointment, everything went on schedule- sales rep Chris was on time, professional and through. I wanted this roof but wondered how I was going to pay for it in 3 installments without starving for the next year. Then Chris shined amazing! He said there is a financing option and he could do the application right then and there! He explains the process in plain English and everything went through exactly as he said.I did go to the showroom to drop off the deposit- beautiful! The showroom has excellent samples of the product and how it will look on the dwelling, with one particular model inspired me to get new siding instead of replacing the wood shingles. My new roof is soooooo gorgeous!!! I have the best looking roof on my street!!! There has been a lot of heavy rain in Yarmouth (MA) since the roof installation and you cannot hear the rain on the roof.My advise for this:Do your research prior to calling ECMR because this is a superior product that costs more than traditional roofing and the price is about double than a traditional roof. However, it has a lifetime guarantee (the dwelling’s life, not human years - that’s a wicked long life) so that makes it a better value than traditional roofing materials.It is a long presentation, so if you’re not serious, don’t waste your or their time. I was on the fence until I found out about the financing and that sealed it for me.This is how I decided: fast forward 12 years from now, I’m (hopefully) retired and sitting on the beach with my grown children and my elementary school aged grandchildren (The grandchildren don’t exist yet) and instead of playing with the grandchildren and enjoying a day at the beach, I’m researching who to call about doing the roof and asking myself why I didn’t go with ECMR in 2021 when I had the chance and the money. I think it’s worth it and happy I went with ECMR!

Review 191 (2021-02-13 - Rating: 4)
The company did a great job in regards to communication and scheduling for a quote. Chris Lucky even came out in heavy snow to keep the appointment! While the company did not have the product we were looking for (we like the standing seam metal roof look), Chris was very helpful and gave us pointers on what to watch out for while getting quotes from other companies, which helped us tremendously while making a decision on our roofing project! He even followed up with us! I would recommend them based on the planning experience I had with the company, especially working with Chris Lacky. I look forward to possibly hiring them for future projects.

Review 192 (2024-05-06 - Rating: 5)
The asphalt shingles on my 24 year old roof were starting to break down and I decided it was time for a new roof. I had thought about getting a metal roof but wasn’t sure that I liked the corrugated looking metal that I see around the area. My cousin from Massachusetts had recently had his shingled roof replaced by East Coast Meta Roofing and was very happy with his new roof and the customer service. I contacted Patrick Saad, the project manager, and he came out and showed me samples of their shingles and answered all my questions on its durability and performance. I was quite impressed with the quality of the product and decided that that was what I wanted.This past April the crew arrived and in 2 days had the old shingles removed, checked the underlying plywood for rot, replaced an old skylight and shingled the roof. They were so efficient. Shaun, the project manager, visited the site and checked the progress. When the crew left everything was picked up and put into the dumpster that they arranged to have delivered and removed. A final site visit was done to make sure nothing was left behind. I couldn’t be happier with my new roof.

Review 193 (2020-11-03 - Rating: 5)
The roof is beautiful and we couldnt be happier with the crew that came out and did the installation. They kept a clean job site and really went above and beyond to make sure everything was done right. Chris and Shaun from East Coast both did a great job of keeping us up to date on the schedule and checking with the crew. We would definitely recommend using East Coast to anyone looking to upgrade their roof.

Review 194 (2019-04-29 - Rating: 5)
If you’re thinking about replacing your roof, I highly recommend East Coast Metal Roofing. We came across them at a home show in Worcester, and they were so professional and friendly from the moment we met until the job was finished. Beau Saad was our project manager, and he was incredibly communicative throughout the entire process. He gave us updates when the materials were on the way, when it arrived, when it would be delivered to the site, when the dumpster would arrive, and when the roofers would arrive. We had a short follow-up walk-around with Kevin the day after completion to make sure everything was done properly and the clean-up was complete.There were zero hidden costs, everything was completely up front. The only possible additional cost is repair of unstable or rotting plywood, which they tell you about up front as well. We didn’t have any of that, so no additional cost for us.The crew that came out finished in under 2 days, which included the old roof tear-off and installing the new roof, as well as removing an old TV antenna. They were super friendly and cleaned up as they went. When they left, it was like they were never there, except for our awesome new roof!A metal roof is definitely more expensive than a traditional roof, but it comes with a lifetime transferable warranty. For us, it was a no-brainer for the peace of mind, but it also looks amazing. We couldn’t be happier with the results. Thanks ECMR!

Review 195 (2022-03-16 - Rating: 5)
An Exceptional & Extraordinary Experience!It is with great pleasure that we are writing this letter of endorsement regarding our recent roofing experience with East Coast Metal Roofing. From start- to-finish, our roofing experience with ECMR surpassed our expectations!! Reflecting on this experience, we believe what made this experience so positive was simply the company’s consistent delivery of layers of effective and transparent communication.We knew from the get-go when we first met Dave Harrison (Project Specialist) that we were in extremely capable hands. Dave’s “no pressure” delivery, calm demeanor, his expertise in roofing, his patience and his ability to swiftly go “off-script” by responding to numerous impromptu questions that we threw his way in addition to his effective communication skills made for a very compelling and persuasive presentation. When Dave spoke, you really listened & learned and we felt that he was authentic and that he deeply believed in the products he was endorsing! Dave consistently maintained contact after we signed our contract as he initiated communication with us throughout all phases of our job leading up to the very last day of completion.We would also like to praise Doug Churchill (Quality Control) who also became a consistent and steady point of contact on the first day that our job began. As his title applicably suggests, Doug himself proved to be a “quality” professional who was accessible to us every step-of-the-way moving forward-- ensuring that our roofing job was meeting the quality of standards that we were promised.Most importantly, we truly want to acknowledge our chief crew roofer/installer or unsung hero--- Baha for his outstanding workmanship!! Baha proved to be extremely gifted in his roofing craft---In fact, we started referring to him as our “roofing doctor” as he methodically and skillfully operated on our roof—removing the old failing materials and then painstakingly reconstructing the roof piece- by- piece and gradually restoring our roof back to health! Also, Baha must be properly acknowledged for withstanding the sometimes-harsh February weather conditions that he courageously endured—sometimes working well into the later hours of some very cold days---till the sun completely set……. Again, similar to the other members of ECMR, the theme of ‘layers of communication’ again was demonstrated as Baha effectively communicated his insights to us on a daily basis and all facets relating to this job. In fact, one day Baha effectively communicated his vision for gutter positioning by actually using his finger like a pencil and “drawing” a simple diagram on a bank of fallen snow.On the closing day of our job, we were introduced to yet another ECMR team member David Boliver—David was the inspector at the end of the job who very effectively brought closure to the job by quickly inspecting and requesting for us to personally reflect, evaluate, and to raise any concerns we may have had. In fact, one very minor concern (loose TV cable wire dislodged from gutter) was promptly addressed and corrected the very next day!It’s been approximately three weeks since our roof installation was completed. In this short span of time we have experienced a couple of soaking rainstorms. We would like to share that while in the midst of these storms, our house NEVER sounded “noisy” like many people believe of metal roofs. Noisy metal roofs might indeed be a misconception! We also experienced a small snow storm and the snow did slide off one of the roof lines. Therefore, we are optimistic that our new metal roof will help mitigate our snow challenges next winter!We would like to commend ECMR for surpassing our expectations and for conducting business and completing our job with the highest level of professionalism and sensitivity!Very Respectfully and Reflectively SubmittedBeth & Alan FeinsteinFramingham, MA

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