Titan Tankless Water Heaters Manufactured 38 Years In Miami

Photo of Titan Tankless Water Heaters Manufactured 38 Years In Miami

Located in Opa locka, Florida

Address: 13455 NW 47th Ave, Opa-locka, FL 33054, United States

Phone: +1 305-823-6991

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Categories

  • Plumber
  • Appliance store
  • Heating equipment supplier
  • Home improvement store
  • Hot water system supplier

Photos

Comments

  • Review 1 (2021-11-13 - Rating: 5)

    Excellent customer service! I have been using tankless Water heaters for about 12 years. When I have a problem, these guys always get me in and out super fast and are extremely knowledgeable. I highly recommend this company. They are very fair and affordable. They showed me what was wrong and helped me to make the best decision for repair / replacement.

  • Review 2 (2021-01-11 - Rating: 5)

    Great Customer service, best prices and extremely helpful with post purchase questions I had. My water heater broke and I needed a replacement ASAP. Chuck explained my various options and had a replacement for me in no time.

  • Review 3 (2024-05-04 - Rating: 5)

    This is my second time here. I think I’m falling for Chuck. LOL. His attention to detail and customer service to customer satisfaction is unequaled. He and his staff are extremely professional. There is no place like Chuck’s.

  • Review 4 (2023-08-07 - Rating: 5)

    Tank the Tank is awesome Had many people come out and could not solve my problem. Gave Tank the Tank a call and they came right out. I did not have hot water for days but they fixed me right up. The guys were very knowledgeable and patient. My problem was simple and they would not even take money from me because I had spent hundreds on other companies that did not have a clue on what they were doing. I totally recommend this company. Men of integrity. Great Company.

  • Review 5 (2023-07-17 - Rating: 5)

    I purchased a few tankless water heaters from titan. I never had a problem with any of them. One of them recently stopped working. Their customer service (Miguel) was great. I couldnt reset it, so he told me to bring it in. Once there, they took the machine apart, fixed it, and explained to me why it broke. They suggested a sediment filter, which they didnt push on me. I ended up purchasing and they sold it to me at a discount. Since it was my first time bringing in my unit, he didnt even charge me.You dont get customer service like that nowadays. I highly recommend their product and service.

  • Review 6 (2024-05-03 - Rating: 5)

    Im so impressed with the excepcional customer service at this establishment. The owner here has incredible tankless knowledge and superior attention to destails. I got my tankless at a much better price than anyone out there. You want to go tankless you better come here.

  • Review 7 (2024-04-09 - Rating: 5)

    Best price on a tankless water heater, they cant be beat. The customer service from the guys in the office is extremely exceptional they go out of there way to help they are really attentive.

  • Review 8 (2024-02-17 - Rating: 5)

    This company tank the tank Is Bar non!!They answer the phone, answered all my questions with prices and availability.I drove down from Fort Lauderdale to Miami Lakes to pick up my new Titan tankless water heater, and they were even more professional in person… The prices are more than fair and I classify this titan tankless water heater company top-notch!

  • Review 9 (2021-05-19 - Rating: 5)

    My name is Tina Lisa Romano Pompano beach Florida. I purchased a Stiebel Eltron Tempra 20 Trend from Tankthetank and I personally met the Owner Chuck! A great GENTLEMAN and I received great service and guidance from the owner when my husband was busy installing the unit. I would recommend anyone to go to that business if you need purchasing a tankless water heater! The Siebel Eltron tankless water heaters can be compared like the Porsche BEST OF CARS, SAME LIKE these GERMAN MADE TANKLESS HEATERS, BEST OF HEATERS!!! BEST ENGINEERING!SEE PICTURE ADDED!!

  • Review 10 (2023-10-20 - Rating: 5)

    What a blessing it is to have this Titan water heater repair shop in Miami. I came in the middle of the afternoon on break from work, spoke with Ralph who guided me to Miguel who serviced my unit super quick and was back at work in no time. Thank you the unit works great!!!

  • Review 11 (2023-10-20 - Rating: 5)

    Good Day! My experience here was quick and easy. The kind man at the front was able to identify the issue with my water heater and give me the best solutions. I was in and out in no time. Definitely recommend!

  • Review 12 (2023-11-21 - Rating: 5)

    Very professional service. Friendly, best prices in town. Had issues with my unit and was repaired on the spot. Highly recommended for anyone needing repair or a new unit.

  • Review 13 (2020-09-15 - Rating: 5)

    Had a great customer service experience, great professional guidance with thoroughness. Their prices are unbeatable and accommodated me with 2 shark bite fittings at no charge to help with my tankless water heater installation. I have the confidence of recommending this companys personal attention to my family and friends for their tankless purchase in the future. Will be back!

  • Review 14 (2024-04-13 - Rating: 5)

    EXCELLENT CUSTOMER SERVICE HERE. 6 !!STARS 🌟 🌟🌟🌟🌟🌟!! THEY FIXED MY WATER HEATER IN 15 MINUTES ON THE SPOT! I HIGHLY RECOMMEND TO BRING YOUR TANKLESS WATER HEATER HERE FOR SERVICE. Thanks Guys! 🫡

  • Review 15 (2019-12-11 - Rating: 5)

    First of all, their customer service is INCREDIBLE.We ordered a Titan tankless heater, unfortunately UPS damaged the box and our plumber was concerned with the usability of the product. I called and spoke with Chuck who politely asked me to forward him some photos so he could determine if there was in fact any damage. Upon inspecting the photos, he agreed the tank received damage in shipping and apologized for any inconvenience. He offered to overnight it a replacement immediately or a refund if I needed to go and get a new one today. Its so refreshing to deal with a company who treats their customers so kindly and respectfully. HIGHLY RECOMMEND DOING BUSINESS WITH THEM!!!! Thanks for being so easy to work with...and having such awesome prices!-Dylan

  • Review 16 (2022-12-14 - Rating: 5)

    Excellent and friendly customer service. Big shout out to Miguel! Miguel was knowledgeable about product details, and straight to the point. I strongly recommend using this business if you are interested in tankless water heater products.

  • Review 17 (2018-06-30 - Rating: 5)

    This company is amazing! I am pleased that there is a company like this near me! Their customer service is amazing, moment you walk, in the staff AND owner come up to you and answers all your questions. Also not to mention their prices are very affordable. Not only did they size my heater property they walked me throughout the installation process. All this to say, they treated me like family. I appreciate you Chuck!

  • Review 18 (2022-07-18 - Rating: 5)

    Came here really frustrated. My heater which I purchased else where I couldn’t get to work. I called tank the tank they told me to bring the heater in and they would check it for free. Miguel put the heater on the test bench. My heater was working flawlessly. He suggested that I call Chuck the owner on his cell because the problem was not with the heater. Miguel gave me Chuck’s cellphone. When I got home I called Chuck and explained to him what had just happened that my heater was not working at home but it was working perfectly at their bench. Chuck laughed a little bit not at me but at my situation and it seemed as if he was putting me at ease. He said how fast do you want hot water? I said yesterday lol. Chuck said I can’t do it yesterday but how about we agree on five minutes at no charge. Something told me this guy Chuck was good he seemed too confident with his words and his assurance to me. Chuck went through some checks and balances. He then told me turn the breaker on your problem is fixed. My heater started working perfectly. I was totally amazed how this guy can get my heater running over the phone. I asked Chuck how he did this. Chuck said if I tell you I’d have to kill ya. We both laughed for ten minutes. Sorry for the long review but the only person to help me and not even charge me was Chuck. Chuck I will never go anywhere else ever for a tankless water heater. Thank you so much and to your staff.

  • Review 19 (2022-07-10 - Rating: 5)

    Im extremely glad I ran into tank the tank. They were extremely helpful and knowledgeable in choosing the correct heater for my home. I was at a bit lost and confused regarding the electricalrequirements for my heater. The staff at Tank The Tank gave me the proper breaker and wire size for my particular water heater. In my case my heater required 60amp breaker with 6 gauge wire. Thanks guy at Tank The Tank for all your support and guidance.

  • Review 20 (2019-05-06 - Rating: 5)

    This place is amazing. The customer service is superb. My plumber installed my tankless water heater improperly after he blamed the heater and bailed on me. I contacted the folks at tank the tank. Chuck guided me through the reverse plumbing situation i had and within 15 minutes my titan heater was working perfectly. The knowledge and professionalism at tank the tank is no where to be found. I asked chuck how much i owed him for his help he started laughing and said $0. We do this everyday he said its part of our commitment to customer satisfaction. Dont waste your time buying your tankless heater elsewhere. Go to tank the tank and get it done right from the start.

  • Review 21 (2020-10-07 - Rating: 5)

    I was impressed by the impeccable service. Miguel attended me and helped me with my purchases. I dint know it was so easy and fast to buy a water heater. The location has taken all the right precautions and is perfectly sanitized. I have recommended this location to friends. Thank you for the great service.

  • Review 22 (2020-11-03 - Rating: 5)

    If you have an issue with a tankless heater, you are not going to want to deal with anyone else. Chuck made me promise I wouldnt right a long review (met him tonight for the first time) so ill try to keep it short. I did extensive research and it paid off - spoke to Chuck this morning and by dinner my family had hot water to shower in. Thank you Chuck and team, my family and I are touched by the level of service and dedication you have to your customers.

  • Review 23 (2021-10-09 - Rating: 5)

    Called for support thinking there was an issue with my heater and spoke with Chuck. He was Awesome! He took the time to troubleshoot over the phone and he determined the issue was not related to the heater and that it was related to home plumbing. He was 100% right! Thanks Chuck!

  • Review 24 (2019-11-18 - Rating: 5)

    What a pleasure to work with an such an informative company. They know more than our plumbers do about tankless water heaters. We run a property management company and for ease of maintenance have switched out as many old tank heaters with tankless. We buy them all here. The prices are great, the service is great, and they always answer the phone! All the staff is knowedgable and they can answer any water heater questions you may have. A+ for quality product, experience, and over all customer satisfaction.

  • Review 25 (2021-08-08 - Rating: 5)

    I came here on friends recommendation. Chuck the owner treats everyone like family. Really knows his stuff. Prices are execrllent and received a free kit with my Titan heater. Don’t waste your time going elsewhere. Thank you guys at tank the tank :)

  • Review 26 (2020-09-10 - Rating: 5)

    Chuck was the best. Pricing was much better than the big box stores as well as the supplier I have been using for years. The staff is super knowledgeable about tankless systems and highly recommend!

  • Review 27 (2021-11-25 - Rating: 5)

    Had a problem after post installation and unit wouldn’t work. It was 11:30 pm and I noticed on the installation manuals a phone number accepting call until midnight. I called right away and I got a response immediately. Was not expecting it at all. My problem was resolved which was most important. I highly recommend tankthetank team for their professionalism and prompt response.

  • Review 28 (2016-05-31 - Rating: 5)

    My heater went out over the weekend. On a long shot, i called their number. To my amazement a representative answered the phone at 10:30 P.M. He guided me through some simple steps and i got my heater working again. All this was free of charge, i have never experienced customer service to this degree before! THANK YOU so much! I will definitely recommend your company to all my family and friends. Nelson you are AMAZING!

  • Review 29 (2019-08-15 - Rating: 5)

    Initially called in as I was debating switching out my hot water tank. Talked with a gentleman named Chuck and after the 20 minute discussion I decided to order a unit. I live near west palm beach so I received the tankless system the next day and began working on installing it. I had a few questions so I called in and chuck actually gave me his cell phone number and told me to call or text with any question . I think he might have regretting saying that 😊 I called and texted him pictures throughout 48 hours until my unit was up and running. His response time was great and knowledge unbeatable.Great company to do business with and will be recommending them to friends and neighbors.

  • Review 30 (2021-02-09 - Rating: 5)

    2 years since I bought my water heater from them and from the beginning I got a great deal on it and when I had an issue with my plumber installation I called them up and he guided me on a quick fix. A+ guy respect this company a lot

  • Review 31 (2021-08-08 - Rating: 5)

    What a great company to buy a tankless hot water heater. First off I called the owner who answers his phone. I bought the wrong tankless hot water heater. I called Chuck and he has a great knowledge in electrical and told me that I had the wrong item. He then set me up with the right product and walked me through how to set his product up without using an electrician because of his knowledge in not only selling the product but to install it. No other company I have been associated with goes out of his or her way to take care of the customer. I cant say enough about this company and the owner.

  • Review 32 (2021-03-29 - Rating: 5)

    Above-and-beyond customer service!I bought a Stiebel tankless system here, and in the once-in-a-century winter storm we had, one of the sediment filter housings cracked and leaked as a result of water freezing inside. Absolutely no fault of the product, and certainly not the stores fault.When I inquired about which model filter to purchase to replace the cracked one (mine was bundled into the tankless system purchase), Chuck immediately got back to me and offered to ship one out, and would not even allow me to pay for it.Folks--you cant get better customer service than this.

  • Review 33 (2021-05-28 - Rating: 5)

    Excellent customer service and best prices. Will definitely recommend to purchase from them. Miguel Nunez was of great help, he provided exceptional guidance even after my purchase. Best in South Florida 100%

  • Review 34 (2020-09-23 - Rating: 5)

    I came here to purchase a heater and I am impressed by how fast I was able to buy it. I came to their facilities and was treated extremely well by Miguel. This place is also very clean, they offered me hand sanitizer and even a mask due to the COVID-19 situation. 10/10 would recommend.

  • Review 35 (2018-07-01 - Rating: 5)

    I purchased an iheat s16 on Thursday. My plumber somehow damage the heater and he was clueless. I brought the heater back to Chuck Chuck told me not to worry about a thing and 15 minutes later my problem was solved. And he refused to charge me a single penny. Thank you so much.

  • Review 36 (2016-05-31 - Rating: 4)

    UPDATE: After speaking with Alex I am happy to report I received an email from Alex that he had issued a full refund so just waiting on the CC company to post it back. He was extremely professional and quick to help me out with everything. Kudos to Alex.

  • Review 37 (2021-08-18 - Rating: 5)

    Excellent service and customer service, I brought my Iheat tankless water heater and they took care of me right away and told me what was the issue I was having. Chuck the owner helped me out and explained everything in details. ☆☆☆☆☆

  • Review 38 (2024-05-18 - Rating: 5)

    Best customer service. I use Titan in my houses because this is a great product.

  • Review 39 (2015-08-09 - Rating: 5)

    As i live in a condo, space is very important. After researching many units, I had decided to replace the traditional hot water heater with a Stiebold Eletron. I had discussed the units with a couple supply houses on the internet, but found differing sizing recommendations. I believe these companies were trying to oversell me, which happens quite a bit when you are not 100% of your needs.After discussing my environment with Chuck from Tank the Tank, my worries were put at ease. I initially called to order a particular unit, and even though he had the product in supply, he did not try to push that unit. Instead, he said, save yourself some money, purchase the right-sized unit and if there were any issues, he would allow for an upgrade.I purchased the unit and contacted my plumber and electrician for installation. We did have issues, not due to the unit itself, but due to incorrect wiring. Not only did Chuck answer the phone (ON A SUNDAY!), but was very helpful and stayed on the phone with my contractors throughout the day assisting us at no charge.In addition, we had a slight leak in the filter, probably due to the contractors, not the product. He said he would happily replace the filter at no cost. Amazing!With the growth of internet purchases, this is the type of service that is not commonly found today. I am beyond thankful for his help. They really know how to stand behind their product.To those looking for a tankless solution, skip the other guys, Tank the Tank has excellent prices and even better customer support. I will be recommending their company to everyone.A big thank you to Chuck and the entire Tank the Tank team for all of your assistance.

  • Review 40 (2020-02-26 - Rating: 5)

    Chuck is an amazing person. If you need a water heater from an experienced company get it from here. I wish I could give Chuck and this company 10 stars. If I ever need a water heater Im getting it here. Im a customer for life!!

  • Review 41 (2023-12-08 - Rating: 5)

    Excellent customer service, best experience ever had. The tempra heater highly recommended.

  • Review 42 (2021-10-19 - Rating: 5)

    I came to this place recommended and it was a great experience. They are honest ,straight forward which you don’t find anymore. I was in and out in less than an hour. Definitely look for them for all your water tankless heaters.

  • Review 43 (2020-01-01 - Rating: 5)

    This place is amazing. World class attention to detail. They explain it all in layman terms. Easy to understand. The prices are unbeatable. Thank you Chuck and staff for your patience with me. There arent any businesses around like this anymore. Wish many years of success

  • Review 44 (2023-03-27 - Rating: 5)

    5-stars from ordering thru delivery, and then some. I discovered I ordered the wrong size, and Miguel went out of his way to make it right, even though it was my mistake. Highly recommend.

  • Review 45 (2021-06-03 - Rating: 5)

    These guys are amazing they always help me out. Great service. Fair price and a large inventory of products. They have all the latest Titan models !! The best in town.

  • Review 46 (2018-10-18 - Rating: 5)

    I bought my heater from Chuck in 2015 after a bad experience from another local company. He knows these tanks literally from inside and out and backs the quality and for the few times i’ve needed it, his team provides fast and efficient service.

  • Review 47 (2023-10-20 - Rating: 5)

    Best service ever, had a minor issue with my water heater and the response from the team was fast, thanks a lot guys.

  • Review 48 (2019-12-09 - Rating: 5)

    Purchased my titan n120. My plumber installed it improperly and did not work. Brought it back and they bench tested unit on site. Heater worked properly . Bottom line is hire a professional to install your tankless. Chuck instructed my plumber over the phone and I now have hot water. Thank you Chuck

  • Review 49 (2021-03-29 - Rating: 5)

    I came here not knowing about tankless water heaters. By the time i left, i received an education and tremendous amount of guidance from the exceptional staff at Tank the Tank. These people are tankless water heater professionals. The customer service and attention to detail is above reproach. If you are going to go from tank to tankless water heater you would do well to come here to avoid headaches and mistakes. I wish I could give them ten stars.

  • Review 50 (2019-12-10 - Rating: 5)

    Chuck help me out on a big way!!! He was able to review my electrician voltage calculation and worked with me to returned a water heater that I previously purchased incorrectly.. 100% recommendedJesus Velarde

  • Review 51 (2016-11-09 - Rating: 5)

    Awesome customer service. I called these guys one night and was a little surprised that they had answered my call at night. Spoke with their representative who answered all of my questions and then some. These guys were great, I highly recommend them.

  • Review 52 (2018-11-30 - Rating: 5)

    They have the best prices on titan water heater. I got a filter and electric box for free. Thank you for the awesome deal. I will recommend you to my family and friends.

  • Review 53 (2024-05-07 - Rating: 5)

    Excellent, They are very friendly and help you to solve any problem without expecting anything in return. Their service is of quality and I recommend 100% - They have all the materials and supplies necessary for the electrical installation, difficult to get in hardware store. Thank you

  • Review 54 (2016-08-24 - Rating: 5)

    I purchased a tankless water heater at a local big chain store; my plumber suggested the heater was too small and to return it, and so I did. The associate at the store, although friendly, admitted to me that he knew very little about these tankless heaters and suggested that I contact the manufacturer for proper size. I did a search online, and luckily found TankTheTank. They helped me choose the right heater for my home, I actually paid a little bit less, and Im amazed how this little machine works. The tech support staff at TankTheTank went above and beyond for me. The care and honesty I received from TankTheTank, I have never seen such customer service before. If you need a tankless heater, do yourself a favor, avoid the headaches I had and call the folks at TankTheTank. Thank you so much Nelson & Chuck for your exceptional handling of my problem and my time constraint. I will recommend you to all my family and friends.

  • Review 55 (2020-08-15 - Rating: 5)

    Best prices on the web for a Titan heater even got a free installer kit. Service is A plus. Was a bit confused with the electric but they explain in a simple manner.

  • Review 56 (2018-10-27 - Rating: 5)

    Great experience. The staff and owner really take care of you and talk through what you need and what’s best for your home. I highly recommend them for all tankless heater needs. Couldn’t be more satisfied.

  • Review 57 (2022-10-20 - Rating: 5)

    Great customer service. Suggested a different brand which included installation kit. Spoke to my mother in law late at night and provided all the information needed.

  • Review 58 (2021-02-02 - Rating: 5)

    After doing hours of research on tankless water heaters, I decided on Tank the Tank. They dont mind educating you and talking you through the whole process. I even got to talk to the owner Chuck, who is a great guy and he took the time to help me understand everything to make the best choice. While the Titan water heaters are rated high, every installer and knowledgeable person, recommended the Stielbel Eltron - they are a German company and the world leader in tankless water heaters. They cost a little more but they are: more reliable, more energy efficient, and if you have a larger house they have an advanced flow control, so you get consistent hot water if other people are using hot water at the same time.If you ask any installer what they would put in their house - they all say Stiebel Eltron. Give Chuck a call and see what he says, hes the expert!Good luck with your purchase.

  • Review 59 (2016-09-04 - Rating: 5)

    Great Customer Service and Lightning Fast Delivery. Chuck Really Knows about Tankless Water Heaters and how to get you up and running in a Flash. I would buy again for my Mothers House. Thanks Chuck

  • Review 60 (2016-09-02 - Rating: 5)

    My eltron tankless heater broke after six years. As a single mother I didnt know where to start or how to get hot water back and I was desperate to get the problem fixed. I searched online for my heater model and called tankthetank. I spoke with a gentleman named Chuck. He guided my brother on how to remove the heater so I can bring it in to them. Chuck had his technicians repair the heater in about half an hour. I was worried about how much this was going to cost me. I kept asking Chuck politely how much was this going to cost me he seemed to keep putting me off with no answer. Actually I was a little upset that he wouldnt tell me how much this was going to cost me. When they were done he handed me the heater and again I asked how much do I owe you? Chuck simply smiled and said this ones on me. He shook my hand and wished me a nice day. I couldnt believe that he was doing this for me so i just had to ask did you fix the heater will I have hot water now he started laughing and said of course its fixed and in perfect condition again he said its free of charge and said he was happy to help a stressed out single mom. I couldnt belive this it made me cry. I offered him a tip or some some kind of a small payment and again he refused. Its good to know that theres still some good and caring people in this world. Thank you Chuck and the gang!!!!!!!!

  • Review 61 (2016-06-14 - Rating: 5)

    This company is GREAT to deal with!!! They have GREAT customer service, and they even called me back when they said they would and answered all my questions!!! I strongly recommend Tank The Tank to anyone that needs a water heater!!!!Sincerely,Dr. Michael Damiano

  • Review 62 (2018-04-24 - Rating: 5)

    Chuck is the man! Super knowledgeable, friendly and the best prices around (even compared to Amazon). I will always come back here and will def send friends and family. Thanks for your help Chuck 👍🏽👍🏽

  • Review 63 (2016-06-23 - Rating: 5)

    I dont know if you remember me but I promised I would write to you guys and let you know how much money I saved on my electric bill. All I have to say is thank you very much for all of your help. Tankless water heaters really are the best and you guys are the best!

  • Review 64 (2023-11-08 - Rating: 5)

    I had a very good experience, the best service I’ve had in a long time! As a customer, I can recommend this place.

  • Review 65 (2017-10-28 - Rating: 5)

    Brought my unit in for repair or replacement and once they checked it (in less than 2mins) it just needed to be reset which they provided and did not want to charge me anything. I will definitely return for my next purchase or repair.

  • Review 66 (2018-07-01 - Rating: 5)

    Very professional . Was lost when chosing a tankless for my home. After they helped me with the details I decided to install the iheat AH18 stainless steel. We are very happy with our tank less. We will be back for another🔙🔜

  • Review 67 (2021-07-31 - Rating: 5)

    Purchased tempra 20 plus. Fantastic heater. Miguel was excellent in attention to detail especially regarding the plumbing. Thank for the service. Will return.

  • Review 68 (2017-10-16 - Rating: 5)

    This place is awesome they offer exellent customer service. I bought a tankless AH18 i Heat system and its great. The owner is very knwledgeable when I was trying to decide what I wanted. The only negative was that they are not open on Sundays..

  • Review 69 (2021-06-03 - Rating: 5)

    Had a problem with my electrical. Finally called Chuck. Chuck is a mastermind in 10 minutes he got my heater runing perfect and he refused to charge me. Thank you Chuck will never go elsewhere.

  • Review 70 (2019-12-24 - Rating: 5)

    Glad I went there. Ask for Chuck, hes the manager. I explained to him what I needed and he took the time to explain to me on how to upgrade my heater. Very happy.

  • Review 71 (2016-08-31 - Rating: 5)

    I purchased a tankless on an auction site...big misstake. After further inspection and numerous phone calls I ended up with a lemon. I contacted the tech dept at tankthetank. The information I receive was extremely valuable. Nelson explained step by step the sizing for my house. The critical overlooked components. I was a bit skeptical but after I got my tankless installed with the help of Nelson Im now a happy camper. Thank you so much for your willingness to help out a guy like me with two left feet when it comes to a tankless. 10 stars for nelson and tankthetank.

  • Review 72 (2017-10-21 - Rating: 5)

    Excellent customer service. The sales associate answered all of my questions related to the installation of the water heater. He was very helpful.

  • Review 73 (2016-08-26 - Rating: 5)

    I am very happy with my new Stiebel Eltron Tempra 20 Plus Tankless Water Heater that I just bought from Tank The Tank!!! Very honest and reputable to deal with!!! I would do business with them again!!! I do highly recommend them!!!

  • Review 74 (2018-07-04 - Rating: 5)

    This is my second heater i purchase at chuck place. this time i got a Stiebel Tempra 20 . they gave me tips on installation and a free kit . This is a monster of heater. Wow thank you for the great deal

  • Review 75 (2021-07-08 - Rating: 5)

    Miguel was amazing explaining all the products best fit for your home, Mikey was he’s assistant and very polite and also helped best he could, chuck the owner also helped resolve over the phone how to fix my hot water issue , thanks again for all your team work

  • Review 76 (2020-01-01 - Rating: 5)

    Excellent customer service. Decided to purchase tempra 20 received free kit. Dont waste your time buying elsewhere. Will always recommend you to all.

  • Review 77 (2021-09-17 - Rating: 5)

    I was hesitant on which water heater to purchase for my new home and Chuck assisted me to the fullest! Very happy with my tankless water heater, and the quality of service is much appreciated.

  • Review 78 (2021-08-17 - Rating: 5)

    Excellent customer service, friendly staff and plenty of merchandise on stock. Best price out 3 places I called for the Tempra 24 KW. Highly recommended

  • Review 79 (2024-01-23 - Rating: 5)

    The staff is extremely helpful and knowledgeable. Had a great and easy experience.

  • Review 80 (2020-08-04 - Rating: 5)

    I have nothing negative to say about this place. Ive bought 2 tankless water heater from them. Every time one of them breaks I bring them back for a quick repair.

  • Review 81 (2023-08-09 - Rating: 5)

    Great service, very professional and the prices are also great. Would definitely recommend!

  • Review 82 (2019-11-27 - Rating: 5)

    This is the best place to get a titan water heater for the best price the customer attention is like a 5 star hotel. I send my friends here. Coming back soon to get one for parents house.

  • Review 83 (2016-08-25 - Rating: 5)

    Amazing Work. I am extremely happy with the speed they got my tankless heater delivered. I highly Recommend them! Thank you

  • Review 84 (2022-07-14 - Rating: 5)

    I had purchased a water heater from a different supply and by mistake I left a review hereI was contacted by the owner and he was concern about my experienceAfter a short conversation I realized that he was not the owner of the location where I purchased my equipment,Still he took the time and was kind enough to explain my confusionBy doing so he earned a new customerFor lifeThanks boss

  • Review 85 (2022-03-21 - Rating: 5)

    Very professional, helpful, and reliable. Wouldnt go anywhere else for my tankless water heater needs.

  • Review 86 (2019-12-09 - Rating: 5)

    I decided to purchase an Iheat AH18. I was a bit skeptical at first. After installing it...this heater is a monster. Thanks for the recommendation guys. Im extremely happy with my purchase.

  • Review 87 (2018-09-06 - Rating: 5)

    World class service. These guys treat you like family. Support a local family business who will really take care of you. Saved me hundreds by taking the time to consult on my project.

  • Review 88 (2021-08-24 - Rating: 5)

    Prices are better than anywhere online. Their service is above reproach. These guys really know tankless water heaters.

  • Review 89 (2023-10-21 - Rating: 5)

    Fantastic service and very good quality. Very responsive and helpful. Good workers.

  • Review 90 (2018-07-22 - Rating: 5)

    Recently purchased a Titan unit from these folks and I got to say they take customer service serious. These guys are great. Thanks Chuck.

  • Review 91 (2016-04-15 - Rating: 5)

    Amazing ... Thank you so much Steve and Chuck for such amazing friendly service and getting my tankless delivered so quickly to Boca and saving me $$$ on shipping you guys deserve 10 stars!!!!

  • Review 92 (2021-03-30 - Rating: 5)

    Exceptional customer service with recommendations to use licensed installers if you want the heater to operate efficiently. Thank you.

  • Review 93 (2019-11-28 - Rating: 5)

    Great deal! Got me a free kit with the purchase of my titan heater. Dont bother to go go anywhere else, this is the place!

  • Review 94 (2022-01-31 - Rating: 5)

    Best prices in town exceptional customer service and knowledge. These guys are great I highly recommend them

  • Review 95 (2020-10-05 - Rating: 5)

    Excellent service and fast shipping. Their customer service it top notch - definitely received more than I was expecting.

  • Review 96 (2021-08-06 - Rating: 5)

    Excellent customer service.The owner Chuck is an amazing guy.Tankless works great.

  • Review 97 (2015-02-11 - Rating: 5)

    My plumber improperly installed my tankless. Thanks to him my unit burned out. These folks replaced it for me no charge and helped a handyman over the phone to install it correctly! THANKS!!!!!

  • Review 98 (2020-06-08 - Rating: 4)

    Chuck, the owner very friendly up front. Very willing to help and solve your problem, even if he did not make any profit as was my case. Will return.

  • Review 99 (2019-12-09 - Rating: 5)

    Great guy great customer service , the heater works so good I almost burned my balls .... we clean golf balls people !

  • Review 100 (2020-08-19 - Rating: 5)

    Best experience ever Best prices that no competitor can match. On top of that great customer service and Highly recommended!

  • Review 101 (2020-09-28 - Rating: 5)

    ORDER MY TANK ON A MONDAY & RECEIVED IT THE FOLLOWING DAY, GREAT CUSTOMER SERVICE. KEEP UP THE GOOD WORK.

  • Review 102 (2019-12-10 - Rating: 5)

    Please ignore my previous review, it was meant for someone else!!!The owner of tankthetank is an honest Christian gentleman and I plan to use his expertise in the future!!

  • Review 103 (2023-10-21 - Rating: 5)

    Very satisfied with the equipment, the costumer services is awesome, highly recommended

  • Review 104 (2015-01-20 - Rating: 5)

    The Staff at this place is outstanding. They went out of their way to help me with my questions and concerns. Thank you and I highly recommend you always.

  • Review 105 (2019-12-10 - Rating: 5)

    Best place to get a tankless heater price is awsome service owner is a great guy treats customers like family

  • Review 106 (2018-08-11 - Rating: 4)

    I ordered a 120 S unit Thursday, the unit arrived Friday. Price was good and i am happy with the unit.

  • Review 107 (2021-05-27 - Rating: 5)

    Great company, these guys know what they are doing. Amazing customer service!

  • Review 108 (2015-01-31 - Rating: 5)

    THES GUYS ARE GREAT. THEY WERE OPEN ON SATURDAY WICH IS A PLUS. GOT WHAT I NEEDED AND THEY GAVE ME SOME POINTERS ON THE INSTALLATION. GOOD JOB GUYS. WILL SEND ALL MY FAMILY TO YOU.

  • Review 109 (2023-03-22 - Rating: 5)

    If You need a tankless dont go anywhere else. These guys know iit all regarding tankless.

  • Review 110 (2014-05-14 - Rating: 5)

    These guys are pros. The customer service is unequaled. If you need a tankless do yourself a favor. Callem !!!!

  • Review 111 (2020-10-15 - Rating: 5)

    This company has exceptional attention to detail & better prices than amazon. Very friendly staff.

  • Review 112 (2024-02-28 - Rating: 5)

    Best company ever. Always answer my calls no matter the time of night. Thanks chuck

  • Review 113 (2020-10-05 - Rating: 5)

    Awesome service. Definitely recommend, they took care of me just like family.

  • Review 114 (2018-10-12 - Rating: 5)

    Best prices in town, and excellent customer service! The people here really know their stuff.

  • Review 115 (2023-03-11 - Rating: 5)

    Love these guys! Best prices and best service!

  • Review 116 (2018-04-17 - Rating: 5)

    Excellent people!!!. They know tankless heaters. Very friendly and great prices

  • Review 117 (2021-08-17 - Rating: 5)

    Had questions on voltage. These guys really know there electrical and they solved my problem in 15 min.

  • Review 118 (2018-06-28 - Rating: 5)

    Great Customer service quality work and most importantly professionalism. Thank you Titan water heater!🤙🏼

  • Review 119 (2023-12-14 - Rating: 5)

    EXCELLENT TOP OF THE LINE SERVICE AND PRODUCTS.... I WAS IN AND OUT OF THERE IN LESS THAN 30 MINUTES TODAY WHEN I TOOK MY TITAN FOR REPAIR, NOTICED 5 CUSTOMERS THAT WENT IN AND OUT FOR PURCHASES..IN LESS THAN 5 MINUTES EACH CLIENT.. FRIENDLY STAFF AND VERY AFFORSABLE PRICES COMPARED TO OTHER PLACES I HAD QUOTED FROM.. THEY EDUCATE YOU ON THE USAGE AND MANTAINENCE TO BE PROVIDED FOR YOUR TITAN TO EXTEND A BETTER AND LONGER LIFE.. HIGHLY RECOMMENDED....

  • Review 120 (2024-04-29 - Rating: 5)

    Amazing store very professional, When I had an issue with my water and chuck got involved he solved it and showed me the issue within minutes!! any time you have an issue with your water heater come and see chuck.

  • Review 121 (2016-06-05 - Rating: 5)

    BEST SUPPLIER OF TANKLESS HEATERS IN USA I HAVE DONE BUSINESS WITH THIS COMPANY FOR OVER 10 YEARS SERVICE PRICE AND PROFESSIONALISM SECOND TO NONE

  • Review 122 (2015-02-20 - Rating: 5)

    I loved my tankless heater. thanks you for the fast shipping and for answering all my questions.

  • Review 123 (2024-02-28 - Rating: 5)

    Great quick service, Thank you George for 1 hour responds installation

  • Review 124 (2021-10-26 - Rating: 5)

    Very nice and polite sales man. I got what I needed fast and friendly.

  • Review 125 (2019-03-22 - Rating: 5)

    The best customer serviceThese guys are nice efficient and honestGood prices

  • Review 126 (2016-05-31 - Rating: 5)

    These guys know their stuff! Got great prices too!!!Thanks for all of your help.

  • Review 127 (2019-04-01 - Rating: 5)

    I took my water heater as I thought wasnt working and they checked it and was working fine. Should be electrical and didnt charge me anyrhing..

  • Review 128 (2023-05-04 - Rating: 5)

    Great customer sevice the employees were very nice

  • Review 129 (2020-09-27 - Rating: 5)

    Perfect service the moment they picked up the phone, got the job done professionally and excellent workers!

  • Review 130 (2020-11-23 - Rating: 5)

    A+ service. Excellent pricing. They really know there stuff.

  • Review 131 (2024-01-03 - Rating: 5)

    Great work and keep water very hot

  • Review 132 (2023-08-09 - Rating: 5)

    Recommend for homes or business. Professional and friendly.

  • Review 133 (2019-12-17 - Rating: 5)

    This tank less is the best.... I have it and it work wonderful no issue with it.

  • Review 134 (2023-07-20 - Rating: 5)

    Great customer experience. And meet my doubts .

  • Review 135 (2015-12-11 - Rating: 5)

    NO MORE COLD SHOWERS! Thank you guys for all of your help....if anyone needs a tankless water heater you need to go see these guys!!!

  • Review 136 (2021-07-31 - Rating: 5)

    Excellent price and service.there electrically know how is amazing.

  • Review 137 (2019-12-07 - Rating: 5)

    Good service and great prices on titan water heaters

  • Review 138 (2021-08-11 - Rating: 5)

    Excellent service great prices well done

  • Review 139 (2021-04-06 - Rating: 5)

    Joel Is A Super Star ⭐️ He Took Good care Of Us

  • Review 140 (2020-09-27 - Rating: 5)

    Great attention to detail exceptional service unbeatable prices

  • Review 141 (2019-06-27 - Rating: 5)

    Awesome product! Could not be more pleased with quality of these water heaters. I have two houses with the smallest heater, which gives unlimited and instant piping hot water all year long. One heater is on the tenth year, just now replaced the other heater on the eleventh year. Company has an unbelievably great warranty and repair policy. Cannot go wrong with these heaters.

  • Review 142 (2022-03-29 - Rating: 5)

    I had a failiure just days within the 1 year warranty. Titan honored their warranty with a new replacement, Ive had that unit working for 5 years now without a problem. Im very happy with this company, going local has really paid off for me in great product & customer service. Just went back, (2022) 7 years later to purchase a replacement, I decided to since it was out of warranty, but I was offered a repair which typically ranges from 2 days to 2 weeks & would cost $75 to $100 depending on the problem.

  • Review 143 (2024-01-10 - Rating: 5)

    Great spot, nice Rolex

  • Review 144 (2020-06-08 - Rating: 5)

    I purchased and I heat S16 plus kit from these folks. I had a little bit of a rough time trying to install myself and could not get the heater to work. I was able to reach Chuck on a Sunday he took me step-by-step and got my heater working perfectly over the phone. The customer service here is unequaled thank you again Chuck for all your help. Do yourself a favor if youre going to buy a tankless get it here.

  • Review 145 (2022-05-20 - Rating: 5)

    Made in the USA, the Funder and current owner have our respect for this American Hispanic company that did not decide to ship the American labor out and provide by far the best Tank-Less water heater product and cost in this market, including high quality cooper tubes that surpass national branch such as Rheem and other big players when it comes to tankless water heaters, and by providing Repair services it has become the #1 choose for plumbers and Electricians in south Florida, this is the type of corporation that is made to last.

  • Review 146 (2015-01-28 - Rating: 5)

    EXCELLENT WATER HEATER, FAST SHIPPING AND GREAT CUSTOMER SERVICE.

  • Review 147 (2023-08-09 - Rating: 5)

    Excellent service all around.

  • Review 148 (2018-10-27 - Rating: 5)

    Great customer service. Very helpful.

  • Review 149 (2014-05-08 - Rating: 5)

    You guys are the best, thanks for taking care of my moms heater.

  • Review 150 (2018-04-17 - Rating: 5)

    Over the past few weeks I had the good fortune to work with Chuck I came back from an overseas trip only to find my heater had exploded from ice. I contacted Chuck about purchasing a replacement so solve my no hot water situation. He recommended a unit to replace my existing unit the heater was shipped out quickly and I had in installed in less than 30 minutes. After running it a few days I noticed the water was not as hot as I would like so I contacted Chuck.After a great conversation he determined that due to the colder than normal Northeast temperatures that the unit was not sufficient to match my needs, the solution was simple step up to the next model. The cost was minimal but what impressed me was the time Chuck spent with me to find an effective solution.He assured me that this larger unit would compensate for the extreme cold water entering my heater and it would provide a constant level of hot water. Well I must say that I am delighted with the upgrade and I appreciate the level of customer service that Chuck provided without hesitation.I have no reservations at all about recommending this company and their products to anyone and the customer service was A++.Kip G.From Connecticut

  • Review 151 (2021-03-29 - Rating: 5)

    Very great customer service amazing work

  • Review 152 (2016-09-30 - Rating: 5)

    Well worth the drive. Exceptional customer service! Chuck took his time and explained all options in detail. His willingness to help is rare and he earned my loyally as a customer. THANK YOU!

  • Review 153 (2021-03-19 - Rating: 5)

    Thank you.Great prices.Great guys.

  • Review 154 (2021-05-26 - Rating: 5)

    My experience here was great! Lovely staff, they helped me choose the perfect Heater for my home!

  • Review 155 (2020-08-18 - Rating: 5)

    Amazing personal touch and customer service. Got a titan tankless and a free kit. The schematic is a great tool also.

  • Review 156 (2015-12-09 - Rating: 5)

    Excellent customer service by a family owned and operated business doing it right. This shop offers a variety of tankless products and turn-key solutions. Im not a plumber, but bought a complete solution S-12 kit from them and was able to successfully install it myself in a mobile home. It took a couple of you-tube videos and phone-calls with the owner of tank the tank to finish the job properly, but I learned how to weld copper in the process and now feel confident I never have to hire a plumber again! These guys offer installation for their products. If youre not doing it yourself or have an HONEST and RELIABLE plumber, do yourself a favor and use their guys; they know what theyre doing and arent trying to sell you extra parts/labor. The filter serves a purpose!

  • Review 157 (2016-05-18 - Rating: 5)

    Great Customer service. You walk in and immediately they respond to your needs. Fully Stocked. No Receptionist telling you to wait and making excuses and small talk. In and Out!!!! Problem Solved and their prices are fair.

  • Review 158 (2020-03-14 - Rating: 5)

    Chuck was Amazing and Knowledgeable. if you need a Tank less Water Heater look no further... Call Chuck Thanks You Thank You

  • Review 159 (2016-08-25 - Rating: 5)

    I was definitely pleased with my purchase from TankTheTank. They have the best customer service. They were willing to help me with all of the questions I asked before buying my product.

  • Review 160 (2021-02-11 - Rating: 5)

    Very professional. And quick service. There really great

  • Review 161 (2015-01-22 - Rating: 5)

    I purchased a tankless water heater and did not know how to install correctly. I called Tankthetank help line after hours and they got it up and running in no time. These guys are really great. I did not expect anyone to answer the phone at 10:00pm. Thank you so much for the help.

  • Review 162 (2019-03-21 - Rating: 5)

    Great people. Great product and service

  • Review 163 (2016-09-02 - Rating: 5)

    Thank you for all of your help! I almost bought the wrong heater but I called you guys. I cant believe I had it the next day. You guys really are the best

  • Review 164 (2018-06-30 - Rating: 5)

    Checked everywhere, these guys have the best price! And great customer service, thank you Titan tankless 💯

  • Review 165 (2016-12-05 - Rating: 5)

    Great prices got it the next day wow

  • Review 166 (2021-03-30 - Rating: 5)

    Chucks attention to detail was exceptional and he really knows tankless. Thank you for all your help.

  • Review 167 (2016-09-29 - Rating: 5)

    Very fast shipping Thank you.

  • Review 168 (2021-05-28 - Rating: 5)

    Great service. Goes beyond the stars

  • Review 169 (2018-11-17 - Rating: 5)

    This is the place to get your tankless water Heater The service and personal attention is compared to none. I Bought my iHeat water heater from Chuck about a year ago.and was super impressed by the quality and customer service provided by the Chuck (owner). I’m on my way to them to buy my second iHeat tankless water heater for my mom’s home today. Thanks Chuck and thank your staff for an amazing buying experience. See you soon !!Sergio W

  • Review 170 (2015-01-26 - Rating: 5)

    Best tankless water heater company. I received my heater in just 2 days. Thank U guys!!! :)

  • Review 171 (2020-11-18 - Rating: 5)

    No waiting. Everything is sanitized infront of you. They run diagnostics repair or replace tankless water heaters on the spot. I wont go anywhere else!

  • Review 172 (2022-10-05 - Rating: 5)

    Was nice help out plus not overcharged me

  • Review 173 (2019-11-29 - Rating: 5)

    Best price on Titan tankless water heater!!!

  • Review 174 (2019-02-13 - Rating: 5)

    The only place to buy tankless in miami

  • Review 175 (2023-09-12 - Rating: 5)

    One of the Best place in town

  • Review 176 (2017-06-26 - Rating: 5)

    AMAZING CUSTOMER SERVICE DO NOT BUY A HEATER ANYWHERE ELSE

  • Review 177 (2021-08-31 - Rating: 5)

    Great people here best price.

  • Review 178 (2018-10-23 - Rating: 5)

    Been going to Chuck for several years now and always amazing service! On time, gets the job done and really makes his customers feel like family!

  • Review 179 (2016-08-29 - Rating: 5)

    Amazing, got my heater in #24 hrs. Thank you.

  • Review 180 (2019-03-30 - Rating: 5)

    These guys have the best price on a Titan water heater anywhere on the net.

  • Review 181 (2023-05-20 - Rating: 5)

    Great customer service

  • Review 182 (2018-09-28 - Rating: 5)

    Friendly staff and great service

  • Review 183 (2022-12-15 - Rating: 5)

    Great customer service 👏