Kelly James Well Pump & Plumbing Service Inc.

Photo of Kelly James Well Pump & Plumbing Service Inc.

Located in Oconomowoc, Wisconsin

Address: N72 W38196, Lang Rd, Oconomowoc, WI 53066

Phone: +1 262-354-4823

Rating: 5

Services

  • Repair services
  • Credit cards

Categories

  • Plumber

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Comments

  • Review 1 (2024-11-20 - Rating: 5)

    Scott with Kelly James did an absolutely amazing job for me and my family. Got a new water heater installed in less than a full day, on short notice. Even got the unit itself covered under warranty for me, which a lot of companies would never have even cared to deal with. Would highly recommend this company and their services to anyone in need. Super impressive in a day and age when many contractors are becoming less and less reliable. These guys are are definitely an exception to that! Dont hesitate to give them a call. Ill be recommending them to everyone I know.

  • Review 2 (2024-09-24 - Rating: 5)

    Called with a significant water / well problem in the AM. They cancelled other less urgent calls and were there by 9:30am. Diagnosed the problem quickly and replace my well pump immediately (about a 1/2 day job). Went the extra mile to work with my neighbor because they needed his driveway to access my well. Explained everything to me in detail and were extremely knowledgeable and experienced. Outstanding work !!!

  • Review 3 (2024-08-13 - Rating: 5)

    Had a great experience working with Scott and his dad. Scott came out because we had no water in the house. He came out just hours after I called him and was able to replace the well pump same day. I also had him install a blonde water heater as ours was getting old and it was a good price of mind. Overall I could not be happier with the work and overall customer service. Highly recommend them.

  • Review 4 (2024-10-17 - Rating: 5)

    Scott did an absolutely fantastic job working with us. Tremendous customer service. We will be calling Scott for any future plumbing/well issues. Our water stopped working completely. He diagnosed the problem quickly and offered a solution. Before calling Scott we had a few competitors come by and they seemed unsure about what was happening but offered estimates anyway - that were WAY higher than the estimate Scott gave. Our water is working great now - very pleased with Scott and Kelly James Well Pump and Plumbing Services!

  • Review 5 (2024-09-08 - Rating: 5)

    We had our well pump break down Saturday afternoon and emailed 3 companies Sunday morning. Scott from Kelly James called, the only company to bother you call back, and offered to come out that afternoon. Instead we set a 7am appointment and Scott showed up on time and ready to get to replacing the pump. He did a great job and was respectful of the property and cleaned the areas before leaving. The price was fair and he was finished in a timely manner.We would definitely recommend and use Kelly James again.

  • Review 6 (2024-10-06 - Rating: 5)

    We were very happy with the service we received from Scott at Kelly James. He was prompt, efficient and pleasant to talk to. We were very satisfied with the cost involved in getting a new water softener. We did get other quotes and they had the best cost by far. Thank you for getting our soft water back again!!

  • Review 7 (2024-10-11 - Rating: 5)

    We had a great experience with Kelly James. We recently moved into our new home and had some minor water heater issues, Scott was out there right away to fix the issue. He is extreamly kind and professional and got the job done quickly and efficiently. I would highly recommend this company.

  • Review 8 (2024-10-07 - Rating: 5)

    I had a great experience with this company! Their Customer service is second to none! I called because my water kept shutting off, some problem with the well? They. sent their technician scott out the same day. His knowledge and expertise exceeded my expectations. He diagnosed the problem and got it fixed. fair prices, quality work, done right! I highly recommend kelly James well Pump & plumbing Service Inc.

  • Review 9 (2024-08-02 - Rating: 5)

    We thought our sump pump was no longer working as it looked a mess and didn’t seem it could possibly be doing its job. I called and the same day they came out, unfortunately told us that our sump pump was dead, but replaced a new sump pump the same day, price was affordable. I would highly recommend using this company for any services you need they provide. They were honest and showed me the issues and then the finished work.

  • Review 10 (2024-08-11 - Rating: 5)

    Nothing worse than being out of town and getting a call from your son that there is no water. We made a lucky call to Kelly James Service at 7:48 p.m. They were at the house at 8 a.m., had to cut back hedges to get to the well pump, diagnosed the issue and spent four hours fixing it at a decent price for all that hard work. Grateful for their fast, honest and hard work!

  • Review 11 (2024-08-15 - Rating: 5)

    Our well pressure tank was leaking sending water everywhere. But even on a Sunday evening, Scott answered the phone and told us what to do to stop the leak and he would be there tomorrow morning to fix it. Indeed he came a few hours earlier than expected and replaced the tank in about an hour. Cleaned up the area nicely when he was done. He even wrapped up our hose we were using to redirect the water! Scott was responsive and knowledgeable. We will call him again if needed.

  • Review 12 (2024-07-22 - Rating: 5)

    Highly recommend!!! Had our well pump go out on the weekend and called them up to see when I could get someone out to check it out. They told me they were in the area anyway so they can out on a Sunday to let me know what was going on and they came out next day to install new pump and let me know what was causing some lower than normal water pressures on my system. 100% recommend to anyone who needs well pump services done.

  • Review 13 (2024-11-20 - Rating: 5)

    Recommended by a friend. I called and someone was here within an hour to provide exceptional service! Couldnt be happier! They were detail orientated and fixed our problem fast. I will continue to use Kelly James Service for all future needs!

  • Review 14 (2024-07-26 - Rating: 5)

    Our well pump went out recently. When I called, Scott was able to come within an hour. He diagnosed the issue quickly. We went ahead with a pump replacement and it went quickly and easily. Scott was very professional and kind. He answered all of my questions as well as those of my nosy neighbors who kept coming to ask him what he was up to! Very patient and professional!

  • Review 15 (2024-08-11 - Rating: 5)

    Great experience! Scott came out the same day I called. Very friendly and took care of a water heater very quickly. Will definitely use again.

  • Review 16 (2024-06-07 - Rating: 5)

    Safe to say Ive found my new go-to water guys at Kelly James Service!I originally called when my water softener stopped...softening. They came out really quickly, talked me through what might be happening and ultimately addressed the issue at no charge. I was so impressed I invited them back to replace my old well pump a few weeks later at a very reasonable price.Highly recommend this family business for your water needs!

  • Review 17 (2024-06-25 - Rating: 5)

    We had a sump pump emergency and they were great.Stayed in regular contact prior to arrival.Work was done quickly with no mess and our options were explained well.I’ll definitely call Scott again.

  • Review 18 (2024-07-22 - Rating: 5)

    Called with no water issue on a 30 plus old well pump on a weekend and was able to have it fixed quickly with a new well pump and new pressure tank. Excellent work. Highly recommend this company. Thank you again !!!

  • Review 19 (2025-01-08 - Rating: 5)

    Scott showed up promptly, completed all the work in a very timely manner, and was very meticulous with his work, which I truly appreciated.

  • Review 20 (2024-02-28 - Rating: 5)

    I called Scott from Kelly James Plumbing to let him know I had a light mist coming from a brass elbow connected to our pressure tank. Scott was able to come out, and replace it very quickly. When Scott told me there was no charge I didn’t expect that (the brass elbow was a defect and had nothing to do with the install of the tank this past summer.) I have used Kelly James plumbing many times in the past, and this is why; they are honest, reliable, do quality work and stand by it. I have recommended others and they would all agree Kelly James Plumbing is the way to go if you are looking for a honest reliable company.

  • Review 21 (2024-05-30 - Rating: 5)

    Great experience with Scott. Upgraded our unit a smidge with a copper shut off valve versus the junk PVC we had on a new spec house! Very satisfied with the work ethic and paid the exact price we were quoted!!

  • Review 22 (2024-04-02 - Rating: 5)

    These guys are top notch! Called them and they were at my house very quickly! Scott thoroughly explained to me what was going on with my softener system and what needed to be replaced. They are very knowledgeable, honest, and fast! I will absolutely be calling them for any more future plumbing needs!

  • Review 23 (2024-06-22 - Rating: 5)

    We were dealing with an emergency situation with our basement flooding and Scott responded immediately to help us out free of charge! I was so thankful, I could cry tears of joy because I was so stressed about the damage in our basement and was worried how much something like this would cost after hours. Scott was honest, knowledgeable, experienced and friendly! I will definitely be calling Kelly James Well Pump & Plumbing again for any future issues!

  • Review 24 (2024-03-28 - Rating: 5)

    Scott did a great job! Showed up exactly when he said he would. Same day service! Lucky for us it was just a pressure switch. Great attitude and was very respectful and concerned about the cleanliness. Had fun conversations as well. Very friendly. Will call again!Thanks Scott!

  • Review 25 (2024-06-18 - Rating: 5)

    Yes.., call them. Quick service is nice, yet the Honesty involved with my issue was worth Far more. Zero unnecessary repairs. As a business that relies on thousands of gallons of water a day, I will be contacting them only. Thanks Scott

  • Review 26 (2021-10-29 - Rating: 5)

    Fast, Friendly service. Scott arrived within 3 hours of our phone call. He replaced the well pump, and in a few hours we had water! Scott also did a great job replacing the rusty pipes coming into the house and putting in a new Pressure tank. We would Highly recommend Kelly James Plumbing Service.

  • Review 27 (2024-11-04 - Rating: 5)

    Great service, gave me multiple options on how to fix my issue, and cost was very reasonable. Definitely would use them again.

  • Review 28 (2024-04-01 - Rating: 5)

    Fantastic experience! Super responsive, easy to work with, came out to the house right away to troubleshoot issues on the first day of the call. Came out the following work day to work on all pipes and toilet. Fantastic job of working with us during the day. Super personable, super professional, very relatable. Will definitely work with again if/when we need

  • Review 29 (2024-07-18 - Rating: 5)

    Had a well pump go out late at night, I called around 7am and they were there in a couple hrs! Did a great job, efficient and very professional. Thanks Scott and Kelly!

  • Review 30 (2024-03-25 - Rating: 5)

    Outstanding. After inquiring about getting a new pressure water tank, we had a knock on our door in 15 minutes. We were moved up on the schedule that same day due to the fact that we had no running water. Later that afternoon we were up and running with a new water tank. Service was excellent and the price was reasonable. We will use the service(s) again and refer our family/friends to do the same.

  • Review 31 (2024-04-02 - Rating: 5)

    Kelly and his son Scott have been servicing our home and rental properties since 2018. We appreciate their quick response when we need service and they provide excellent workmanship! Highly recommend this outstanding, family business!

  • Review 32 (2024-07-19 - Rating: 5)

    Called them regarding a leaking water heater. They came out and replaced it the same day! Extremely grateful for their quick and efficient service!

  • Review 33 (2024-02-13 - Rating: 5)

    I had a pipe break at my work in Ashippun. Called a few companies and they did not show. Called Kelly James and they were there in about an hour and took care of the problem that day. Fantastic customer service. Definitely will use them and recommend!!

  • Review 34 (2024-04-04 - Rating: 5)

    Kelly and Scott are our exclusive “go-to” plumbers for our residence and business. In addition to being great guys, they consistently provide us with great service at a fair price. I would highly recommend them. 👍👍

  • Review 35 (2024-04-08 - Rating: 5)

    I appreciated the flexibility to move my original appointment. Knowing that if the sump failed, they would head over regardless of appointment time. On time, friendly service. Walked me through what was done. Definitely recommend

  • Review 36 (2024-02-16 - Rating: 5)

    Installed a whole home Walter filtration system. Kelly and Scott are fantastic! Professional, very knowledgeable, and straightforward. Will be contacting them for any future plumbing needs.

  • Review 37 (2024-02-12 - Rating: 5)

    Installed a new well pump at my parents home. Work was done in a professional and timely manner and looks absolutely fantastic. Would 100% recommend their services!

  • Review 38 (2023-09-07 - Rating: 5)

    I was having water softener problems and it needed to be replaced, so I called these guys and Im glad I did. Quick, professional and quality service. I cant recommend them enough!

  • Review 39 (2021-06-04 - Rating: 5)

    Called Them on Thursday and he came out the very next day! Had a new well pump and pressure tank installed. His son did the work and was very professional and friendly. He respected my yard and my home. I have cats and he made sure to close all the doors when going in and out so as not to let them out. As far as I know the cost was well within the average for this area. I HIGHLY recommend Kelly James for ALL of your Plumbing and Well needs.

  • Review 40 (2024-06-09 - Rating: 5)

    Scott is remarkable and knowledgeable. Old school values, incredible service and immediate response. They deserve a 10!

  • Review 41 (2024-04-15 - Rating: 5)

    Scott was awesome!! We had no water and he hurried out same day to make sure we had water for the rest of the day. Very informative and prompt! Thank you for your help!

  • Review 42 (2024-03-27 - Rating: 5)

    Excellent service, knowledgeable and professional, this is a father/son family business in Oconomowoc. Took time to answer ALL my questions and didn’t try to sell me anything unnecessarily! Will definitely call when I’m ready to move forward on a reasonable plan. Thank you!!!!

  • Review 43 (2024-06-05 - Rating: 5)

    Well pump replacement. Emergency one day service. Courteous and knowledgeable. Kelly was great!

  • Review 44 (2024-07-03 - Rating: 5)

    Had my pump go out showed up same day and got me water going in a few hours great guys!

  • Review 45 (2017-05-10 - Rating: 5)

    Kelly James did a great job in the knick of time for a plumbing emergency. I needed a new water heater and water softeners and didnt know who to call. My neighbor told me about him, and I know I had seen his truck around the community so I looked him up to give him a call. Him and his son are professional and cost effective. Definitely give them a call!

  • Review 46 (2024-11-11 - Rating: 5)

    We had a sudden water leak in our basement from our hot water heater. Scott called us back right away and was out the next day to install a new water heater. He was super friendly and answered all of my questions. Couldnt imagine any better service! Thank you Scott !!

  • Review 47 (2024-02-29 - Rating: 5)

    We love Kelly James Service! He is so friendly, reliable and honest. We would recommend this company to anyone!

  • Review 48 (2020-08-05 - Rating: 5)

    This guy has been my go to plumber for the last 20 years. I moved in this town as a single mother of 4. Not sure where to turn, I opted for “local” Hometown small business. He showed up professional with great speedy response. Happy to see his son following in his footsteps. Highly recommend Kelly & his son.

  • Review 49 (2024-04-08 - Rating: 5)

    Very friendly, knowledgeable and went over all details of the issue. Definitely will have them on my favorite list and recommend them highly. Thanks Scott!

  • Review 50 (2020-08-07 - Rating: 5)

    Scott showed up right on time. I told him which faucets to replace and he explained to me that one of them would not work as I had hoped. He said it was an old installation and to update it he would have to cut into drywall. He wanted to check with me first about that before just diving in. I was very happy he did so I could decline the work. We will fix that 2nd faucet when we do the remodel. Thanks for the save!

  • Review 51 (2024-02-12 - Rating: 5)

    Scott was great and very professional. He provided options for our plumbing and prices for each option.

  • Review 52 (2021-12-16 - Rating: 5)

    Days before Christmas water was all over the basement. Kelly came right out and found a 6 year old water heater was leaking. Came out the NEXT day and installed a new water heater, which hopefully last more than 6 years. Great service and very professional. Thanks

  • Review 53 (2022-03-01 - Rating: 5)

    We trust Kelly James to take care of all of our plumbing needs! He and his team are reliable, quick to respond and answer phone calls and do good work. Thank you!

  • Review 54 (2024-07-19 - Rating: 5)

    Great service from our first call on a Saturday afternoon to the finished project. Scott knows his business and well pumps inside out! So glad we found them to fix our well pump, motor and control box after lightening struck it. Thanks so much @KellyJamesServices. Highly Recommend!!

  • Review 55 (2024-05-22 - Rating: 5)

    Had a great experience with Kelly James. Scott was very helpful and easy to work with.

  • Review 56 (2024-05-28 - Rating: 5)

    Scott was quick, efficient and friendly when he saved the day ~~our water is replaced!

  • Review 57 (2024-03-17 - Rating: 5)

    Called them when I had no water. They came and had it all fixed on the same day! Quick, efficient , quality service.

  • Review 58 (2024-03-28 - Rating: 5)

    Had a leaking water heater got it changed out in the same day! Very satisfied with the service and price was reasonable

  • Review 59 (2021-07-01 - Rating: 5)

    They are the best at replacing well pumps. Couldnt be happier with their work. 10/10 recommend them for any of your well pump needs.

  • Review 60 (2024-03-25 - Rating: 5)

    Very prompt, does a great job, very pleasant and definitely will use them again.

  • Review 61 (2024-02-12 - Rating: 5)

    He did an amazing job, kept my house clean, and an honest fair price. Would use you again!

  • Review 62 (2024-02-12 - Rating: 5)

    Local guy that gets whatever job you need done. he cleaned my pipes so good 10/10 would recommend

  • Review 63 (2024-05-29 - Rating: 5)

    Great service, very friendly and professional. Would highly recommend!

  • Review 64 (2024-04-02 - Rating: 5)

    Kelly James well pump and plumbing are outstanding! They come right away when I’m in need. High quality workmanship and overall a great company to do business with. Highly recommend!

  • Review 65 (2024-02-14 - Rating: 5)

    Scott was awesome, he came out and replaced our well pump and set the depth lower to make sure would not run into future water issues. Was personable, communicative and knew his stuff. Also transparent in what he was seeing and explained the process. Would recommend to anyone looking for well pump services.

  • Review 66 (2024-05-31 - Rating: 5)

    Great service, super helpful and knowledgeable. Highly recommend.

  • Review 67 (2024-03-15 - Rating: 5)

    They are simply the best! Do great work, are responsive and stand by their work. I highly recommend you give them a shot. Kelly is awesome too!

  • Review 68 (2024-06-10 - Rating: 5)

    Did a great job replacing water heater.

  • Review 69 (2022-04-04 - Rating: 5)

    Wonderful service! Thoughtful to ensure the request completed is the best solution. Very accommodating to schedule.

  • Review 70 (2024-02-12 - Rating: 5)

    They have done several services for us. Always gets everything running in a timely manner. Very pleasant to work with. Extremely trustworthy and professional

  • Review 71 (2023-08-23 - Rating: 5)

    Woke up this morning out of water, called Scott, and within 1 hour, he was over and replaced my well pump! He was extremely professional, considerate, & knowledgeable. He knew exactly what needed to be done & executed it perfectly! We could not recommend Kelly James Service more!

  • Review 72 (2024-05-31 - Rating: 5)

    Scott is great, very helpful, and reasonable!

  • Review 73 (2020-09-07 - Rating: 5)

    Have used them several times and work is always done fast, well and at good pricr

  • Review 74 (2024-06-30 - Rating: 5)

    This company does top of the line work.

  • Review 75 (2022-06-29 - Rating: 5)

    Prompt service. fair prices. Respectful of property. Very knowledgeable

  • Review 76 (2024-03-17 - Rating: 5)

    Timely, clean, professional, and neat.

  • Review 77 (2021-03-22 - Rating: 5)

    Kelly has been our plumber longer than I can remember and I would never consider using anyone else. And now we have the pleasure of his son Scott. Both of them are professional, knowledgeable and have a wicked sense of humor!Would recommend them highly!The Benisheks

  • Review 78 (2021-03-12 - Rating: 5)

    Professional and very friendly.

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