Sals Heating & Cooling, Plumbing & Sewer
Located in North royalton, Ohio
Address: 11701 Royalton Rd, North Royalton, OH 44133, United States
Phone: +1 440-628-4206
Rating: 4.8
Services
- On-site services
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Drainage service
- Hot water system supplier
- HVAC contractor
- Heating contractor
- Remodeler
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-15 - Rating: 4)
Sals is a great service provider. They replaced my furnace and air conditioning system about 5 years ago, when the system was not operating properly recently they got service out within 24 hours. Initially it looked like it would take several days to get the proper parts under warranty, however the technician took his time and discovered that the motor that was causing the problem had pieces of latex inside. After he cleaned the motor out he got the whole system working and made further adjustments. Great job and thank you.About the only issue that could be better is the scheduling, it would be great if Sals could give a window of a couple hours when the technician would be out, so I could plan the day better. -
Review 2 (2024-12-24 - Rating: 5)
Salās gave me a quote on a new Carrier furnace one day and was able to install it the next day. I think their price was fair, the installers were friendly and professional, and so far (after a few days) the furnace is performing quietly and effectively. At this point I am happy with my purchase. -
Review 3 (2024-11-26 - Rating: 5)
The entire process with Salās has been fantastic. They quoted a fair price with great customer service. Bill communicated clearly and left his space clean when finished. We have used them for both our tankless water heater and now furnace/soon to be ac -
Review 4 (2025-01-01 - Rating: 5)
Your tech arrived on time and was pleasant and knowledgeable. He was able to diagnose a problem that left several others scratching their heads. I am waiting to hear back from Sals for details regarding the problem and a quote. -
Review 5 (2024-11-20 - Rating: 5)
We had an urgent plumbing issue. Sals was able to get someone out quickly the same day to determine the issue. Because of the size of the issue it had to be fixed the following day. They ran into a couple snags and were calm and figured it out fast and they completed the job as quickly as they could and got us flowing again! -
Review 6 (2024-12-26 - Rating: 5)
Quick and efficient. Nothing worse than loosing heat a few days before Christmas. They were able to fit me into the schedule and replaced my furnace in 2 business days. And now that I have signed up for the maintenance service I should know of problems BEFORE the furnace or A/C quits on me. Thank you Salās! -
Review 7 (2024-11-21 - Rating: 5)
Technician was prompt for the appointment. He performed maintenance and cleaning on our furnace and explained what he was doing and even showed me a few things. Did the same with our air conditioning unit. All is great, friendly customer service and would not hesitate to use again. -
Review 8 (2024-10-20 - Rating: 5)
Great service! I scheduled a routine furnace clean/check since Ive used Sals for my HVAC work for the past 15 years. Since it wasnt an emergency, I was fine with being scheduled a couple of weeks out. The technician (Al) called prior to arrival and finished up within a short interval. Al is probably one of the nicest people Ive had the pleasure to deal with. Hes friendly, knowledgeable, and efficient and an excellent representative for Sals. -
Review 9 (2024-09-27 - Rating: 5)
I am very impressed with Sals Heating & Cooling, From initial call to the service call and then received a follow up call to make sure we were happy. Our Technician Dave Ellis was very knowledgeable and spoke in terms that I could understand. Thank you very much for a great experience. It definitely makes it easier to open the wallet. -
Review 10 (2024-10-25 - Rating: 5)
Great service and Noah was awesome!! I waited 2 weeks, with no water, for a plumber I used previously to come out and they wouldnt touch it. I called Sals, explained the situation and they were out the NEXT DAY and took care of it.I will always call them first. THANK YOU! -
Review 11 (2024-09-14 - Rating: 5)
Adam of Hals Heating and Cooling, Plumbing & Sewer Co was very professional and competent during the service call in regards to my water heater. He quickly diagnosed the issue and provided some trust worthy suggestions in keeping my water heater and plumbing system working properly in order to avoid costly repairs. If necessary, I would request Adam as the contractor repairman he is a commendable and creditable worthy guy. -
Review 12 (2024-12-08 - Rating: 5)
Furnace went out on the coldest day of our December winter. I called Salās and they can out on the same day!! Unfortunately our 27 year old furnace gave out. Salās team was able to bring us a new one and as promised scheduled it for 9am the next morning and our heat was back in no time. These gentlemen knew their job and were done around 4 hours. Very professional work from Salās team and I will be using them again for our outdated water heater!! Thank you for a job well done on such short notice! -
Review 13 (2025-01-06 - Rating: 5)
Everything was great. The technician had a few hiccups along the way but he resolved everything quickly and satisfactorily. Couldnt be happier. Thank you so much. We will call you again. -
Review 14 (2024-10-25 - Rating: 5)
We had a valve break which caused water to spew all over the lower level. I called three plumbers for an emergency visit only Sals Plumbing responded quickly. They dispatched Shawn to our home.He quickly spotted the problem, ordered the new valve and replaced it the following day in short order.Shawn was professional, effective and saved me money on the visit. I heartily recommend Sals Plumbing. -
Review 15 (2024-09-06 - Rating: 5)
I had a furnace and air conditioner installed last year. From the start they were so wonderful and helpful picking out the right unit. Today I had my very first cleaning and maintenance check. The technician Husni was so helpful and really explained ways to take care of my system. He answered all of my questions and was so polite. I Would recommend them 100% to anyone for quality and customer service!!Thank you,Angela -
Review 16 (2024-12-10 - Rating: 5)
Sals was quick to respond, called us when they were on their way. Knowledgeable gentleman explained the issues we were having and promptly quoted us. We had used Sals last year at this time for a different water leak. Something was incorrect when they left and was made right the next day. Very reputable! -
Review 17 (2024-09-20 - Rating: 5)
Phil and Nick came to my home and when I tell you, these two worked so hard and did not stop until they got my toilet working and they didnt charge me extra for all the time and work. They are polite and courteous and very professional. Im recommending Sals heating and cooling to everyone I know. Thank you so much guys you definitely saved the day. -
Review 18 (2024-10-23 - Rating: 5)
Called and they were able to send someone out the same day. The technician knew his job and fixed the issue quickly. These days when you cant hardly even get anyone to call you back, I really appreciate great customer service and people who know their craft.A little pricey, but nothing beats peace of mind. -
Review 19 (2024-10-01 - Rating: 5)
Salās responded same day to my call about a leak and a slow drain. The technician, Mike, was amazing! Polite, knowledgeable, quick and efficient. He quickly identified the issues and fixed them within an hour! Highly recommend Salās! -
Review 20 (2024-12-06 - Rating: 5)
Called Sals in the morning because my furnace stopped working and my minor checks of the unit didnt get it working. The technician Moe finally made it out late in the day even though the weather and traffic was bad, he fixed the problem in about 15 minutes and the unit was up and working properly. Moe and Sals delivered good service and would definitely use them again. -
Review 21 (2024-11-09 - Rating: 5)
Weve used Sals for our humidifier, thankless water heater, and now for a backed up sink. Everytime they are friendly, knowledgeable, and do work you can trust. We will continue to call Sals for any issue we have and highly recommend them. -
Review 22 (2024-11-22 - Rating: 5)
Salās was the only company to come the day I called. I had no hot water for a few days. Tony arrived on time and was extremely knowledgeable and clearly experienced with my issue. The cost was reasonable and the service was excellent! -
Review 23 (2024-11-30 - Rating: 5)
Just returned from the hospital with a newborn child with no heat in our house. I didnāt know what to do so I called Salās Heating and Cooling. Zachary Beachler from Sals Heating and Cooling came out same day I called . He quickly and efficiently diagnosed the problem and got my heat up and running again very quickly. Zachary also gave me helpful tips and ways to help maintain my system and went above and beyond to explain the repair. Iām very glad I called Salās Heating and Cooling. -
Review 24 (2024-12-10 - Rating: 5)
Phil from Sals Heating and Cooling was here on time to replace one of my bathroom sink faucets. He did a great job and cleaned up afterwards in a short amount of time. Im very happy with Sals response time and quality of work. -
Review 25 (2024-08-09 - Rating: 5)
Allen did a terrific job. Very personable and friendly. Explained everything ahead of replacing my hot water tank. I felt I got quality work for a reasonable price. Would highly recommend! -
Review 26 (2024-11-05 - Rating: 5)
We had Tony and Jason out to our business for plumbing and they did a phenomenal job!! They were very thorough and worked diligently to create a resolution to our complex situation. We will absolutely use them again in the future. -
Review 27 (2024-11-09 - Rating: 5)
Sals is great! Had an issue with my water heater - they were able to come out same day and get it fixed! Quoted me for future repairs if needed. Noah was nothing but nice and explained everything along the way! Will use Sals again -
Review 28 (2024-09-27 - Rating: 5)
They were super helpful and friendly. The technician Shawn S. was very knowledgeable and was able to explain all the issues with our furnace/ac unit, so that I could understand better what was causing our issues. Thank you again.I would also like to thank the receptionist at the front desk and Joe, unfortunately I didnt catch their full names, they were also very helpful and friendly. -
Review 29 (2024-09-12 - Rating: 5)
Called sals after water damage due to flooding damaged our furnace. Arranged an inspection. Technician arrived early on day of appointment with the promised phone call and text ahead of time. Upon diagnosis it was determined that the board was damaged and possibly the blower motor as it sits low to ground. Received my estimate and arranged my finances to pay for repair. When time arrived to schedule we paid our deposit and set appointment for next day. Again tech arrived on time with a phone call prior. Showed the Technician where furnace was located. He began the repair and about 45 minutes later he informed me the furnace was up and running. Much to my surprise the blower motor did not need replaced. Asked tech how this would affect the estimate. He informed me he could remove it from my estimate saving me 1000.00. The staff could not have been more courteous is answering my questions as well as the 2 technicians I dealt with. Very upfront and honest. Both took time to ensure the job would be done correctly the first time. Could not be more satisfied 10 out of 10 service. Cant recommend highly enough. Thanks sals. -
Review 30 (2024-10-22 - Rating: 5)
The technician was thorough, courteous, and respectful of my time and home. Wore protection on his shoes and left the work area clean as when he arrived. Explained everything that was done and gave a wonderful good bye address. -
Review 31 (2024-12-05 - Rating: 5)
Sals has replaced our furnace and AC. Yesterday my water heater was toast. They came in a few hours and put a new water heater in for a reasonable price. I will always use these guys -
Review 32 (2024-08-09 - Rating: 5)
Dan was the technician who came to our house to provide an estimate for replacing a toilet in our home. He was very professional, knowledgeable, and explained many options for us to choose from. We were given options to have the toilet installed In a very timely manner. I would highly recommend Sals for service. -
Review 33 (2024-07-22 - Rating: 5)
The initial call was for a broken hot water tank for upstairs. A few pictures later, the woman was able to quote a price over the phone. Sals price was significantly lower than 2 other quotes I received. Allen our technician was WONDERFUL, he explained that an expansion tank was now code, and even with that added cost, it was still less than the other quotes. He also detected gas leaks from the water heater for the downstairs unit, which was replaced only 4 years ago. He tighten those at no charge. While checking out the gas, he detected a leak at the HVAC unit. Again, a few photos sent to the office, within minutes I had a quote for that work. He called the manager directly and got me on the books for the next morning.Enter Alphonso, the HVAC technician. Wonderful, knowledgeable, a pleasure. Replaced and repaired leaks and did a few extra things also at no additional cost. Im very impressed with Sals, I felt their priority was to do the job right and not just add additional costs. Will recommend and use them again! -
Review 34 (2024-12-29 - Rating: 5)
I called on a Friday afternoon and they came the next day to replace my water heater. They worked efficiently and did a great job. -
Review 35 (2024-10-18 - Rating: 5)
I had used Sals for a new furnace and Central air replacement a few years ago and sold my house. I had estimates for my new house/condo and again they were the best for cost. I was happy with the first install so I again choose Sals. You wont be disappointed if you need a replacement or just a new part like I did last year. Only now I need a whole new heat pump system. Again their price was very comparable and Mark their salesman was polite and easy to work with. I am going to have surgery and theyre making sure I have an air conditioner to keep me comfortable till the install a few days later. That gives me a 5 star rating right there! Here is another review from the first one I posted above! My heat pump was installed in July of 2024 and the heat plates a month later due to back order. It got cold so I switched from cool to heat and it wasnt working. This was on Thursday. Because i mentioned i was getting over pneumonia they cancelled my Friday appointment and made it for Monday.After technician checked everything, my circuit breaker etc... 2 fuses kept burning out and was told to contact an electrician to see if I had a disconnect in my circuit breaker panel. The electrician found nothing wrong until he checked the fuses inside the air handler (furnace) and found out the technician was using a 15 Amp fuses and not a 30 like it should have. Now, the next day I call and have to wait till tomorrow for another appointment. Using my stove oven for heat right now. I will review this again tomorrow after appointment and let you know if problem was resolved and If they reimburse me for the the electrician I had to call because of the technicians mistake with the fuse Amp he tried to use, TWICE. WOW!!! Another cold day with no heat. Well, my heat ls now working and the manager got everything straightened out. Also instead of offering me the $50 refund i paid out for the electrician i had to hire, i was offered a choice to accept a free inspection next year that was $175 plus $12 tax. I accepted the offer. Very happy now that the heat pump is working and they got everything resolved and were friendly about it all. They do all they can to make sure youre happy with their service abd the company! -
Review 36 (2024-07-26 - Rating: 5)
Thorough is all I can say! When it comes to plumbing, I dont use any other service other than Sals Plumbing! Dan has been to my home a few times and he has always been a pleasure and respectful of my home while provided me with knowledgeable feedback about my problem each time. This last visit he found some other issues outside of my original complaint and he was adamant about how to move forward successfully without causing other issues and I am glad that I trusted him enough to listen to his advice and solve a small problem that couldve grew into a bigger problem. Richard was super cool, and we even spoke about horror movies lol while he completed the rest of the job and he even went out of his way to go to my local Home Depot to grab a part that had gone bad while fixing the original problem. Their manager was so informative about my job and even offered a courteous gesture! Thank you to Sal and his crew for always being outstanding and great to work with! -
Review 37 (2024-07-18 - Rating: 5)
Best service! Salās sent someone out next day and had my minor plumbing issue solved in one visit. The technician was very considerate, knowledgeable, and friendly. I love that they send a photo of the technician so I know who is coming. -
Review 38 (2024-08-27 - Rating: 5)
Al got here right on time. He was very Courteous and very well mannered it was good to see him again. He has been here three times in the last few years we missed him last year Because we were in Florida for the winter, he did a very good job and we really liked him. I would give them a five star rating and we hope to see him next year. -
Review 39 (2024-10-29 - Rating: 5)
I called Sals Heating and Cooling due to issues with the furnace. I was able to get a same day appointment and the technician Moe, is extremely knowledgeable and professional. Sals Heating and Cooling is my new go to company for heating and cooling. -
Review 40 (2024-08-29 - Rating: 5)
The serviceman was great. He called before coming to verify that I was home. He showed up on time. He was courteous and explained things as he checked my Air Conditioner and furnace. Very good experience. -
Review 41 (2024-07-03 - Rating: 5)
I was given the sad news that my a/c had a serious coolant leak and it would cost around $1,800 to recharge the unit and there was no guarantee it would last the rest of the Summer. The technician gave me three different levels of furnace an a/c replacements and their associated costs. I taked it over with the technician and I decided to go with a new Carrier unit. Also much to my surprise the installation would take two days and be started in nine days. So far I am very impressed with Sals service. We cant wait until our house will be cool again. Thanks goes out to Shawn for his professionalism! -
Review 42 (2025-01-07 - Rating: 5)
Technician was thorough in his assessment and provided options for the equipment replacement with their necessary clarifications. Good service! -
Review 43 (2024-08-27 - Rating: 5)
Our technician Alfonso is top notch! We are very happy with our furnace and air conditioning unit from Salās and the service schedule we are on. Our tech answered all our questions and provided us with good feedback on care and maintenance. -
Review 44 (2024-08-29 - Rating: 5)
Husni provided an absolute 5 star experience! We had an emergency where my 76 year old grandmother in law had no AC two days after being discharged from a month long hospital stay. It was 82Ā° inside her house. He went above and beyond to repair electrical damage caused by rodents to the unit but ultimately, itās too far gone and the refrigerant for the existing unit is outlawed and weāre facing a bigger choice than expected. He thoroughly explains the situation three times to my grandmother, myself, and my husband and remained incredibly friendly and patient the entire time. I couldnāt physically stay at the house due to the heat and my toddler being with me, yet he made sure to keep me updated and involved every step of the way. The entire experience so far I have felt we are in good hands, and that is such an incredible relief to have during a crisis.The woman I spoke with on the phone was incredibly helpful, friendly, and understanding as well! Plus when I was a kid growing up in Strongsville it felt like Salās sponsored just about every sports team so it felt good choosing them š -
Review 45 (2022-05-17 - Rating: 5)
I just had amazing service every step of the way with Sals Heating and Cooling. I decided to go with them for a complete overhaul upgrading a furnace and AC from the 80s. Eric Broda was amazing showing how the new unit would fit and gave an incredible estimate for the work. He was fun and easy to talk to and set us up with an install for the following week.Then John May and his partner Bob took over at install and worked two full days. They worked efficiently and with great care. The house was cleaner when they left than when they got here. Everything was sealed correctly and truly went the extra mile to make sure that everything looked as good as possible. They were easy to talk to and a pleasure to have in my house for two days straight. They even tolerated the young ones screaming and running around the house. My wife and I are so happy we choose Sals. There wasnt one step that wasnt as smooth as butter and their cost and pricing were transparent from start to finish. -
Review 46 (2024-08-16 - Rating: 5)
Though, as it turned out, we did not need your services at all, you were fantastic to deal with. Technician, Jason was fabulous to deal with. His honesty and Good humor were a breath of fresh air. Chances are we may need you soon, so lets leave it at. Well be in touch! -
Review 47 (2024-10-26 - Rating: 4)
Zack was very helpful and took good care of things, also offering suggestions. Would be helpful to have a general time of arrival. Got up early in case he came first thing but didnāt come until 2:00. -
Review 48 (2023-02-05 - Rating: 5)
Sals heat and cooling were great.Bought the furnace on Groupon called them a day later.They inspected my old furnace they came out to install my new furnace on my schedule.They guys that installed my furnace were very punctual and respected my home and did a great job Thanks SalsWe will definitely will be doing business with them again. -
Review 49 (2023-05-13 - Rating: 5)
Sean replaced the hot water line from the basement to the 2nd floor bathroom sink.He was able to minimize the openings necessary to replace that line. Though, of course thats another tradesman (plasterer) to find.As he encountered no obstructions, he was able to drop the new line from above with ease.The cleanup could have been better, but Im thrilled to have full hot water pressure at that sink again.Before & after pics included (sadly, theyre backwards - I dont know how to present them in order...). -
Review 50 (2024-09-18 - Rating: 5)
Service person was very professional and friendly. He checked our heating system throughout to make sure system was in good order. Weve used Sals for many years. Use a Groupon for discounted service cost. Very easy to make an appointment. -
Review 51 (2024-10-30 - Rating: 4)
Alfonso was very courteous, efficient and answered all of my questions. The biggest drawback is not knowing WHEN the servicer will arrive. The notification call was fine except I spent all day waiting for it. A āmorning or afternoon?ā option would be better. -
Review 52 (2024-10-25 - Rating: 5)
Alās Heating and Cooling is my go to company for preventative maintenance on both my furnace and air conditioning units. They do a great job of servicing and making recommendations for the upkeep and operation of my home equipment. -
Review 53 (2024-10-04 - Rating: 5)
Shawn was a very nice and professional tech. He was here to do a yearly check on my furnace. He did a great job and was very efficient.David came out to service my AC just to make sure it was ready for summer. He gave me a good report and did the work under 30 minutes. David was friendly and professional! -
Review 54 (2025-01-01 - Rating: 5)
Timely and professional experience. Technician was considerate and cleaned working area. And, was able to respond to customer questions. -
Review 55 (2024-12-12 - Rating: 5)
Had a 27yr old furnace breakdown this winter two weeks behind a washer fit as well. Techs got here quick with a same day repair & replaced the furnace even quicker. -
Review 56 (2024-11-26 - Rating: 5)
I have had to use Sals plumbing twice in the past 4mos., they were beyond helpful and did a fantastic job! Would definitely recommend them! -
Review 57 (2024-09-13 - Rating: 5)
Sals did a great job replacing my tube and shower. Noah and Mike worked quickly and did a great job completing the job. They were friendly and explained the whole process. -
Review 58 (2024-08-03 - Rating: 5)
We had Terry come out and give us an estimate for installing a mini split unit in our bedroom. He was right on time, friendly and very professional! He answered all of our questions about the mini split and even some others on non related HVAC/plumbing projects we have. We got our estimate and answers and would recommend anyone in need of their services contact Sals. -
Review 59 (2023-03-22 - Rating: 5)
There are now three reviews within this post.I had to ammend the reviews below with the following 3/22/23:This company replaced my sewer line two years ago. It took me two years to try and level my lawn by hand, then realized that the cleanout was 12-14 inches above ground. Although my job was out of warranty, Sals sent out two plumbers to fix the issue. My dad always taught me to search and maintain a relationship with businesses that stand behind their work. Sals is one of those companies. Thank you for making it right. Both plumbers were very cordial and timely.-------------------------------------------------------------------------------------------------------I had the toilet in my basement replaced by Sals back in May and was happy with the work done. A week ago that part of my sewer line became blocked, so I called Sals once again. Mark, the technician, called me when he was twenty minutes away and was prompt. Mark was very polite and listened to all of my theories about the problem before deciding exactly what needed to be done. This way he didnt have to dawdle with smaller solutions when a medium sized solution was actually necessary. He got to work and was done within 90 minutes or so. Its easier to swallow the cost of this kind of work when the professional you hire is attentive and listens to your problem, then proceeds to knock it out of the ballpark. Mark wore his PPE gear for my safety, handled the job, and cleaned up afterward. My throne is now open for business. Thanks, Mark!------------------------------------------------------------------------------------------------------------------ After continued issues with my sewer line, I had Sals come out and video my line. Many of my connections were offset and there was evidence that future problems were going to arise if I did not replace the whole thing. I also did not want to be liable in case I were to sell my home in the future. It took me a while to establish financing for such a big job and was put on their schedule approximately 2 weeks after I called. It took 5 total days to get the job done. They removed and replaced all the main lines under my home and also in my yard and connected to the city line near my sidewalk. They also installed a cleanout on my lawn to address future problems, should they arise (fingers crossed that will never happen). I must say, I worked for a public utility for 15 years and never saw a crew that worked as hard to get this job done. Jorge and his crew (Nick, Don, & Bobby), went above and beyond what we expected. They were on time and courteous and cleaned up as well as they could, considering the scope of this massive job. They listened to all of our concerns and explained the whole process so there werent any unexpected surprises. My wife was so happy, and as we all know, that makes all the difference. -
Review 60 (2024-08-17 - Rating: 5)
When my AC died Sals was the only company who could give me an appointment the next day. Prices were the same as competitors,and they fixed the issue, and explained the issue. Will start using them in the future -
Review 61 (2023-03-29 - Rating: 5)
Replaced both Heater and A/C units. Got a great deal with upgraded products they also will price match competitors quotes. Both technicians were there 2 days, on time, answered all my questions, cleaned up well and were professional at their job. Warranty was better then most competitors. Over all finished job looks great and everything was thoroughly tested before they left. 2023 had thankless gas water heater installed technicians were there all day to remove and replace all old water and gas lines. Great guys that did a great job and cleaned up well. Great 0% financing offers. Good warranties and quality products. -
Review 62 (2024-10-23 - Rating: 5)
Alphonso Jones did an excellent job on our furnace maintenance. Knowledgeable and Professional too. Looking forward to the AC maintenance visit in the spring. Salās Heating & Cooling , thanks for your help! -
Review 63 (2024-03-28 - Rating: 5)
Was very pleased with the service. The personnel Or shall I say THE technicians were very knowledgeable and tried to find the right place in the house to put it. Couldnāt be happier! Highly recommend. -
Review 64 (2024-07-31 - Rating: 5)
I called for an estimate on a few plumbing issues I have. He was very professional and very knowledgeable. He was very clear on pricing. Pricing is a tad high, but I would feel very comfortable using them -
Review 65 (2024-12-06 - Rating: 5)
First time visit from Sals for winter check-timely efficient and professional. Technician was knowledgeable,friendly and wore his little booties. -
Review 66 (2024-07-16 - Rating: 5)
Responded immediately, were flexible and easy to book. Plumber showed up on time. I needed something checked and he found no issue, so he recommended against a more expensive procedure that I didnāt need -(after a thorough check) 1 that was nice! Will use again! -
Review 67 (2024-10-29 - Rating: 5)
Sals technician kept us informed on when he was coming. Very nice person and made sure everything on furnace was in great shape. -
Review 68 (2024-12-20 - Rating: 5)
Shaun was great. Answered all my questions, was friendly and professional, made sure the house stayed clean, and gave me all the options for repair and maintenance. No hard selling. -
Review 69 (2024-10-27 - Rating: 5)
Andy was a great tech and saw a few things that needed to be changed and did it promptly even though he had to come back because he didnāt have the right filter after his day was done. Very impressed! -
Review 70 (2024-09-28 - Rating: 5)
The man was very nice. I felt comfortable around him. He told me what I should do sometime down the road and said it wouldnt be cheap. Love the honesty. -
Review 71 (2024-10-25 - Rating: 5)
A very experienced gentleman arrived to my home first thing at 9am Wednesday morning. In fact, Mr. Douglas Payson, had to deal with my 3 cats roaming around and my 75lb. Standard Poodle was barking non stop. Furthermore, Mr. Douglas Payson successfully completed the installation as well as communicated with me throughout the repair and even contacted his boss for clarification prior to completing the repair of the water heater that I recently purchased from Sals Heating and Cooling, December 11, 2023. In closing, the inspector who arrived today, approved the installation. I happen to own a home in Cleveland Heights. The city is extremely unfair in regards to how they handle permit policies. Their demands in order for me to sell my home are way over the top and unfair. Im sorry that a reputable company like Sals Heating and Cooling has to deal with a city as such.Thank You, Mr. Payson for your service as you allowed Mr to pass permit which is a very big step in selling my home. Sincerely, Walter MorelandLife Engagement DirectorEnclave of Newell CreekMentor, OH 44060 -
Review 72 (2024-09-04 - Rating: 5)
Extremely honest and wonderfully nice gentleman came out. Could it charge me an arm and a leg and told me that I needed all this work done. Nope not at all. Impressed by their due diligence as well as their honesty and not trying to charge me for a service that I didnt need. Definitely will be using them in the future. -
Review 73 (2024-07-10 - Rating: 5)
Sals Heating and Cooling has helped me out 3 times now. They fixed my master bathroom shower and my bathroom sink. They were always very kind and professional. Pricing is fair as well. Loved the experience! -
Review 74 (2024-07-16 - Rating: 5)
Ive had them put in a new high efficient hot water heater and you high efficient furnace and air conditioning I give them two thumbs up they were very professional easy to work with had no problems five stars to Sals Heating and Cooling -
Review 75 (2024-10-30 - Rating: 5)
Noah Abney from Salās came to our house and provided expert counsel. He diagnosed the problem, developed a solution and identified code violations that also needed to be addressed. He was responsive and honest. -
Review 76 (2024-06-04 - Rating: 5)
Very happy with the ease of setting up an appointment. There was an exception made for me that they usually donāt do. Iām very gracious. They are courteous and clearly FOR the customer! I love companies that go above and beyond, it creates a loyalty from folks that other companies donāt usually see. Customer service is lacking with so many companies right now, but not this one. This is very refreshing. Thank you for going the extra mile and getting someone out here for me. You guys rock! -
Review 77 (2024-07-18 - Rating: 5)
Sals identified my issue and fixed it under an hour. Additionally made minor modifications to the furnace so that it drains better going forward. Shawn was professional and engaging. -
Review 78 (2024-11-13 - Rating: 5)
Zach J. our technician from Salās was amazing!He was timely, neat & professional. A job well done! -
Review 79 (2024-12-31 - Rating: 5)
Only had a quote so far, but the technician that quoted was very knowledgeable, efficient and understood the job well. -
Review 80 (2024-11-05 - Rating: 5)
Shaun did a wonderful job. Very personable, keep me informed as what he was doing, replaced filter, checked outside unit and found no problems! One less thing I have to be concerned about! Thank you!! -
Review 81 (2024-04-05 - Rating: 5)
Very happy with Salās heating and cooling! Excellent customer service and the technician was very friendly, knowledgeable and respectful. I had an issue with my furnace and in less than 24 hours of noticing the problem, I had a new motor installed to the furnace and the technician was able to verify if the furnace was still under warranty. I highly recommend Salās and thank you to technician Adam! -
Review 82 (2023-02-14 - Rating: 5)
When I contacted Sals, I was able to get an appointment the same day š My Representive contacted me to confirm arrival time and he did arrive on-time. He listened to my request and provide me with two options to fulfill my request. The price of the job was very reasonable and was also completed that same day. I am so happy my daughter referred me to Sals a year ago. I will refer Sals to other family members and friends as Sals is professional and provides excellent and prompt service. -
Review 83 (2024-07-09 - Rating: 5)
Houston did a great job! He was friendly, kind and provided not only excellent service, but also excellent advice on maintaining my AC unit! Salās is my go-to for HVAC! -
Review 84 (2024-11-23 - Rating: 5)
Pluming problem with kitchen sink , contacted at 8:am and he was here by 10:30 .Fixed and gave ways to keep drains clean. Will recommend -
Review 85 (2022-07-23 - Rating: 5)
Iām so grateful for Salās. They went above and beyond accommodating us. Our A/C unit was original and completely died and needed replaced. We were hosting a work party. Salās accommodated and worked there magic getting the new HVAC system in before the party. We are truly grateful. -
Review 86 (2024-09-18 - Rating: 5)
Zachary B was an absolute professional, and displayed his expertise in full color. Saved my unit from major headache, informed me as a customer and provided THE solution. 11/10 all-around. -
Review 87 (2024-07-12 - Rating: 5)
Husni arrived and had the problem diagnosed with in 5 mins and had the Air conditioner unit running with in 15 mins. Having experienced technicians that can fix the problems quickly and efficiently is amazing. Sals heating and cooling, plumping and sewer was amazing from the first call to the getting the unit running. 5 stars. Truly! -
Review 88 (2024-12-07 - Rating: 5)
Sals Heating and Cooling, Plumbing and Sewer in North Royalton has been our Service Provider for many years! We want to thank Dimitri for all his help with our HVAC system/thermostat! Highest Recommendations! -
Review 89 (2024-10-18 - Rating: 5)
Love doing business with this company. They are upfront and always ensure they are properly doing the job they were hired for. Shawn S. was prompt, cleaned up after himself and was most of all, kind. -
Review 90 (2023-12-28 - Rating: 5)
Our technician was David Culver. He was very professional and patient with our questions. He did a great job on our repair and was very polite. I have dealt with Salās before. We have never had a bad experience. Highly recommended!(This is a continuation to the above comment and service, please read all of it.) After we had the repair mentioned above, our unit completely failed 2 days later. It would not turn on at all. It was a Sunday and also Christmas Eve. I called Salās and tried to set up an appointment that day, because my unit is commercial, they could not come out that day without charging for the service call. The on call technician was for residential units only. I work in the service industry. I know how these things work and understand that they can only do so much to make their customers happy and also back their services, but this still upset me. I was not polite when talking to them about the situation. I spoke with the on call technician (I didnāt get his name) and the on call service manager (Joe). They both remained very professional and calm while dealing with my frustrations and attitude. Joe made sure the proper technician was sent out as soon as possible and kept me informed. When the technician (Dave, same tech as before) arrived today he worked quickly and thoroughly. He, again, stayed polite and professional. Even with all of our added frustration and questions. The problem they needed to fix had nothing to do with the prior repair. It was just an old part the went bad. Nothing they could have predicted. Dave replaced the part and didnāt even charge a service fee. Considering it wasnāt an actual warranty call on the previous service, they could have charged us the service fee but chose not to. I am still very pleased with this company and will continue doing business with them. They do not overcharge and they are more professional and polite than most people and companies these days. -
Review 91 (2024-11-21 - Rating: 5)
I had Chris from this company to put in the hot water tank I had Danny to put a new thermostat in digital Danny is a excellent worker very very knowledgeable as glad that he was properly trained at a school very very professional -
Review 92 (2024-08-02 - Rating: 5)
Zack was such a nice guy. He helped me with what I needed. Went above and beyond with a very pleasant attitude. He is very knowledgeable in what he does. HIGHLY RECOMMEND HIM! š -
Review 93 (2024-07-09 - Rating: 5)
My hot water tank gave out and Salās came to the rescue to install a new unit the same day!! Professional crew did a clean install and were very friendly and accommodating. Thanks, Salās! -
Review 94 (2024-06-18 - Rating: 5)
Have been using Salās in our home in Westlake, Ohio for several large heating and plumbing projects, repairs, and maintenance since I learned about them being a team sponsor when I worked for the Cleveland Indians/Guardians Baseball team. Our latest repair need was discovered by a home inspector that was doing a home sale inspection for our home that we are selling. They found an unexpected unknown drain leak into the garage that had a unique situation as to exactly where it was coming from in a bathroom on the other side of the wall. Since it was discovered by a home inspector time was of the essence. I called in the request to Salās for repair on Monday morning and asked if they could get someone out this week and they sent someone a few short hours later that day. They also sent an email with the picture of the repair person too so you know who they are when they arrive and that they are a real employee. Upon arrival and after few minutes of diagnosing he discovered that there was a high level clog in the line but it was not backing up into the sink and leaking out inside the wall in the garage. Investigation revealed an unknown branch of the drain line that was hidden for decades in a different section of the wall. The line had no cap on the end so when the water backed up it came out of the open drain line as it was lower than the sink. Once discovered the clog was cleared and an expansion plug inserted into the open line to seal it closed and successfully tested for no leaks .Once done, everything was put back in place and the bathroom sink was working like normal. Although we are moving, I told our realtor we should let the buyers know that Salās has done great work in our house and they should call them if ever needed and have great warranties. Thanks Salās, we will miss you. If you ever decide to open an office in the Corpus Christi Texas area, let use know! -
Review 95 (2024-07-19 - Rating: 5)
Alphonzo was amazing!! He came to service both my AC and furnace after buying a new house and he was so professional and fast! My AC is literally quieter and he even helped me figure out how to turn my water on in my backyard. Go with Sals! -
Review 96 (2024-11-16 - Rating: 5)
Cameron diagnosed problem quickly in an efficient manner and unclogged our kitchen sink. Respectful of property. Happy customer. -
Review 97 (2024-06-29 - Rating: 5)
I was completing some chimney repairs for one of my customerās in Berea when their water spigot snapped off. My team and I couldnāt finish the work until the spigot was fixed. I called Salās and they assured me that someone would be out to fix it that day. The plumber Shawn came by shortly after and took care of everything. I was relieved and very happy with the experience! Donāt hesitate to call Salās for any heating, cooling or plumbing needs! -
Review 98 (2023-08-09 - Rating: 5)
Arturio was an amazing plumber who helped me figure out why my bathroom ceiling was leaking. He worked fast and was very respectful and very quickly found the problem and fixed it. 100% will be going to Salās from now on! -
Review 99 (2024-12-07 - Rating: 5)
Really liked the salesman- seemed very authentic! Received 3 estimates and will be using Sals for our needs! -
Review 100 (2024-08-05 - Rating: 5)
Your technician was courteous, respectful, knowledgeable and pleasant. He not only told us the problem but showed us the damage. He explained what the next steps will be in correcting it. I hope that he will return for the final repairs. -
Review 101 (2024-12-10 - Rating: 5)
Tech was very thorough and informative. I always like when a tech is honest. I didnt have to guess at what was going on or any future needs. -
Review 102 (2024-06-25 - Rating: 4)
* edit: Salās called and arranged two options for free to make up for error. I thought that was very customer service friendly.*I called on Monday 5/20/24. I was assured someone would be out that day. At 5:00, I called back because I had not heard from anyone. The receptionist told me I was on the list for that evening. At 8:00 am the next morning, I called a competitor and was provided service within 4 hours. I have yet to hear from Salās. -
Review 103 (2024-11-08 - Rating: 4)
Salās was very responsive when our A/C stopped working on a 95 degree Saturday. They were quick, efficient and resonantly priced given it was a Saturday emergency call. We used them again when we had a plumbing issue. Same results, quick, efficient, courtesy and thorough. -
Review 104 (2024-08-16 - Rating: 5)
Very happy with the service I received from Sals heating & cooling.Anthony LoPresti was very nice & efficient.Would recommend for sure! -
Review 105 (2024-11-05 - Rating: 4)
Adam was professional, answered all my questions, was on time. I would recommend Sals to anyone. My son also uses Sals and has been very happy with their service. They come out twice a year to check my furnace and AC. -
Review 106 (2024-11-26 - Rating: 4)
Richard & Lucas were great. They came back twice the same day to resolve the leak in the master bathroom. Thank you! -
Review 107 (2024-02-26 - Rating: 5)
Houston was phenomenal. He put my mind at ease. He knows I was getting over some health issues and didnāt need bad news. He tuned up the furnace and told me everything was fine.to give them a call for the air conditioning unit, April, he thinks the person that gave me the last advice, was trying to sell me an air conditioning unit.I appreciate the honesty and the forthrightness -
Review 108 (2024-12-03 - Rating: 5)
Very professional and nice when installing my new furnace! Never have to wait long for an available appointment! -
Review 109 (2024-06-19 - Rating: 5)
I had a wonderful experience with Salās heating. Terry was very knowledgeable,patient and honest. Took his time and explained everything about what I needed and what was going to happen going forward. I highly recommend Salās to anyone who needs hvac service. -
Review 110 (2024-12-14 - Rating: 5)
Checked our humidifier, found nothing wrong and we only charged the service call fee. Very happy. -
Review 111 (2024-02-23 - Rating: 5)
Had an excellent service call from Zachary (Sals technician) this morning. He was able to diagnose the problem (furnace not turning on) and make the necessary corrections to get me up and running in about an hours time. Seemed quite knowledgeable and was familiar with the furnace and heat pump. Highly recommended. -
Review 112 (2024-11-12 - Rating: 4)
They were quick to get to me. No long waiting period. Very fast friendly and approachable. Price was a little high but service was great -
Review 113 (2024-09-22 - Rating: 5)
Noah was kind and helpful. He explained things very well, making it clear why I need a new water heater. Give that man a raise! -
Review 114 (2024-09-25 - Rating: 5)
Dan did a great job nice &friendly. He is good worker he really cared about our problem I wish u had a payment plan for seniorsI will call u again thanks -
Review 115 (2025-01-07 - Rating: 5)
Service was great. He showed me the scale in my tankless watwr heater. Very thorough -
Review 116 (2024-06-26 - Rating: 5)
The plumber sent was Shawni Jackson; he was on time, called when he was on his way, very professional and very polite. He knew what he was doing and have me a quote. The quote from the company no was too expensive for me but he remained helpful, polite, and didnt try to make me feel like I wasted his time. Id fully recommend him. -
Review 117 (2024-07-04 - Rating: 5)
A team member initially came out to give us an estimate.It was found that we needed to have some repairs done.A team came out the same day to assist and provided professional and efficient service.Glad we were able to get it done so quickly. -
Review 118 (2024-10-17 - Rating: 5)
I recently had my furnace cleaned and checked for the winter. Shoutout to Alphonso for being very professional and knowledgeable about his job. Thanks again āļø -
Review 119 (2024-06-14 - Rating: 5)
Great service at decent prices. Very happy with our experiences. We used them for a plumbing project and HVAC maintenance and they were easy to work with and did good work. -
Review 120 (2024-10-31 - Rating: 5)
The service person was pleasant, thorough, knowledgeable, and was able to explain how to use the unit. I was very thankful for his patience.Pamela Teckmyer -
Review 121 (2024-06-05 - Rating: 5)
I had Sals HVAC and Plumbing out to the house my wife and I recently purchased to fix two major issues. I ultimately fixed one on my own, the plumbing issue, but I knew I couldnt tackle the HVAC. Sals came to the rescue and installed a complete split HVAC system that was exceptionally managed and with the utmost attention to aesthetics and function.Sals team of technicians were the best that Ive ever encountered.(I am a retired aerospace technician with many years spent in VIP aviation)I feel qualified to highly recommend the guys from Sals. They were in fact,Knowledgeable, friendly professional, and with their excellent workmanship, we now have a very tidy properly engineered and fully user friendly HVAC system that I am certain will provide us peace of mind for many years!I highly recommend reaching out to Sals for all your homes Plumbing and HVAC challenges.You wont be disappointed! -
Review 122 (2024-11-17 - Rating: 5)
Professional, on time, great price on tune up! Appreciated all the information I was given about my furnace. -
Review 123 (2024-06-14 - Rating: 5)
Had an emergency water tank replacement in my home after being stood up by another contractor at the last minute (Cynger). Sals was prompt, courteous and responsive. Will DEFINITELY use in the future. THANK YOU SALS! -
Review 124 (2023-09-27 - Rating: 5)
They did an excellent installation of the air conditioning unit. The installation was done in a very reasonable amount of time. Any questions I had, they answered. I thought they were very professional. They cleaned up after themselves and took the old air conditioning unit with them. They made sure the fuse in the fuse box was properly fused for the air conditioning unit installed. I would recommend Sals to anyone. Sals also installed my furnace back in 2018. They did an excellent job on that also. -
Review 125 (2023-06-30 - Rating: 5)
Our air conditioning stopped working so l called Sals. They were accommodating to my schedule and came out quickly. I was impressed from the beginning. I receive a text message with a photo of the repair man and a follow up call letting me know who was arriving and when I should be expecting them. Both men were very professional and extremely patient in explaining what needed to be done. Thank you David, Terry and Sals! This has been a great experience and I highly recommend them! -
Review 126 (2023-12-28 - Rating: 5)
David Culver came out today to do some furnace repairs. He was very courteous and knowledgeable. The repairs were completed in about 45 minutes. I will be sure to recommend Salās to all my friends. Excellent work. -
Review 127 (2024-12-27 - Rating: 5)
Dave from Sals did my yearly furnaces maintenance. He did a great job. -
Review 128 (2024-06-21 - Rating: 4)
Scheduled for routine maintenance and managed to catch an inevitable issue. I described a new sound,badly,and Husni knew the issue right off. He was able to repair immediately and I have peace of mind during this heat wave. Great job. -
Review 129 (2024-06-19 - Rating: 5)
The two techs that installed my Carrier HVAC unit were courteous and efficient. They finished the job in one day and it looks good and works great. Thanks Sals ! -
Review 130 (2024-03-06 - Rating: 5)
Called 8:00 am with hot water tank issue and furnace and air conditioning tune. By 12:30 in the afternoon, both services were complete. They could have told me I needed a new hot water tank. they made one adjustment and the hot water tank is fine. Both service technicians were professional. One nice feature is you receive an email before the technician arrives with his name and photo. -
Review 131 (2024-02-09 - Rating: 5)
Iām a first time customer and my experience with the technician Alphonso was great. He called before his arrival, was very courteous and put me at ease. Very professional and cleaned up after the service. Iām going to use them to clean my AC unit. Iām pleased with my choice. -
Review 132 (2024-10-10 - Rating: 5)
Always satisfied they do a very good job each and every time Ive been using Sals heating and cooling for years -
Review 133 (2024-04-19 - Rating: 5)
Boiler removal and replacement boiler installed. Two of the three digital thermostats didnt activate the boiler to heat the house. After a brief miscommunication with a Customer Service Representative, an instalation technician was dispatched to diagnose the problem. Rudy was the technician dispatched and he was very professional throughout the entire process. Rudy quickly diagnosed and fixed why the thermostats werent activating the boiler. Ive had prior services rendered in the past by Sals Heating and Cooling, and I would be willing to use them for any future work needed. -
Review 134 (2024-10-19 - Rating: 5)
The technician inspected my furnace. He was efficient and polite. I am scheduled for another inspection in 6 months, -
Review 135 (2024-06-14 - Rating: 5)
I had my hot water tank fixed. I put two new heat elements and two new rods in it. I am extremely satisfied. I had odor in the hot water, so far it has been good. Great service. -
Review 136 (2024-03-15 - Rating: 5)
Our technician, Shawn, was just super. Very professional and personable. He described his process well and executed diligently. He left the furnace area cleaner than when he arrived and even had a pat for the dog. He pointed out things that would show up in the future and offered positive suggestions, but no sales pitch; just the facts. -
Review 137 (2024-08-27 - Rating: 5)
From the initial phone call with Antonio, to the call and texts of when the technician Adam was going to arrive, to the repair the was done same day that I called...I am very impressed and would recommend anybody to use their services!Plus the cost was reasonable...bonus!!! -
Review 138 (2024-08-03 - Rating: 5)
Fantastic!!! Same day service. Amazing. The service man was friendly and knowledgeable. Im so happy I have them. Even their telephone people are great. Thank you. -
Review 139 (2024-04-05 - Rating: 5)
Ive had Sals crew come out several times to replace the AC unit for my house, along with the furnace. Each time theyve overperformed in their services, and were very friendly and professional during the service.I would highly recommend these guys, especially the employee Zach and Skip. -
Review 140 (2024-03-25 - Rating: 5)
Quickly weāre able to have a great technician out to assess and give recommendations - knowledgeable and friendly throughout. Responsive and great on communicating throughout scheduled and support. Replaced entire HVAC and system in a few hours - reviewed and walked through new system. Great crew and overall experience. -
Review 141 (2021-01-14 - Rating: 5)
Technicians came out on time and were very courteous and cleaned up after themselves. We are very pleased with the service provided and are in the process of scheduling another service with Sals. -
Review 142 (2024-12-13 - Rating: 4)
Technician was fine, disappointed to find out that a new filter is not included in maintenance agreement when cleaning and checking furnace. -
Review 143 (2023-12-29 - Rating: 5)
Replaced water heater.Both Christopher Johnson and MannySoriano were absolutely great. They were very polite and listened to meexplain the issue and any concerns I had to complete the job.The communication from Salās was outstanding. I received a text first thing in the morning explaining who would arrive with their photos. They followed up with a call and arrived shortly after. I will definitely use Salās in the future. -
Review 144 (2024-09-24 - Rating: 5)
Been using Sals for many years. Always professional and fair. Al was great yesterday -
Review 145 (2024-06-15 - Rating: 5)
Richie was very professional, and courteous. He not only did a great job replacing our hose faucet, he fixed the adjacent plumbing, which prior plumbers made unnecessarily complicated. I have dealt with Salās heating and cooling several times based upon my pleasant experiences, and would do so again -
Review 146 (2024-11-01 - Rating: 5)
Love Salās Heating & Cooling!! 2nd time using them and had a great experience!! Top notch Pros all the way!! Highly recommend!!! -
Review 147 (2024-01-26 - Rating: 5)
I was beyond impressed! This was my first time using Sals! I absolutley love Sals! They do not charge a service call fee! They come in like old school and give you an estimate, and with such professionalism let the customer decide.When our technician arrived, a smile was on his face. That made my day! Then, he had booties to wear as the equipment was brought in. He asked for cleaning supplies to clean up the mess, and was so personable. Our sink is running better than ever. Sals has a forever customer. -
Review 148 (2024-11-23 - Rating: 5)
Woke up to no heat and Sals was able to work me into their schedule and get it fixed later that day. Was very appreciative. -
Review 149 (2024-08-03 - Rating: 5)
Quote to Installation was one week! The guys put our beautiful new AC unit in, just in time for the Fourth of July holiday. -
Review 150 (2023-12-12 - Rating: 5)
It is a horrible feeling to wake up and your house is freezing. Sals Heating and Cooling was able to get us a same day appointment! Lorraine in the office quickly got us on the schedule and communicated with us through the entire process to make sure all our information was correct so that we would receive all communications on the status of our service call. The tech, David, was very knowledgeable and was able to fix our part and have us warm and toasty quickly. They will be our go to HVAC people going forward. I even appreciated that I received a text message with a picture and name of the tech who was coming to our house. -
Review 151 (2024-10-04 - Rating: 5)
Well, I said that when they serviced the a/c they did such a good job that I would call them for furnace service. Well...they just installed a new furnace for me. It went very well. So well in fact, my neighbor used them too for a new furnace too. Both of us had furnaces that were damaged when the power was restored after a bad storm. Call them, you wont be sorry. Great job!!! -
Review 152 (2024-04-06 - Rating: 5)
Great service, friendly, honest and hard working technicians. They were initially called just to clean my dryer vent but discovered the tube was actually broken inside the wall. My technician, Philip went above and beyond to fix the problem and make sure everything was clean and working and he was able to get the parts needed to fix the job in one day. -
Review 153 (2024-03-19 - Rating: 5)
The guys did a great job. Courteous and professional. Despite the terrible weather they got the job done. My new AC and thermostat look and work amazing. Iād recommend Salās with confidence. -
Review 154 (2024-03-28 - Rating: 5)
Shawn was very thorough and courteous. He did not push any services, even suggesting I contact the city to check the main sewer drain before we spend unnecessary money. I highly recommend him! -
Review 155 (2023-09-20 - Rating: 4)
Zack is very professional, friendly and knowledgeable. I would highly recommend him and Sals to family and friends. Later the same day, Manny and Chris installed a new water heater. They were also both very professional, friendly and knowledgeable. Im definitely going to be a customer from this point on. -
Review 156 (2023-03-31 - Rating: 5)
Ryan home build did not put in the correct outdoor fixture for my hose line. It ended up freezing and crack in the line resulted. SALās came out and quickly identified the problem and fixed it. -
Review 157 (2023-09-20 - Rating: 5)
I highly recommend. Sals will be our go-to plumbing company from now on.I called Sals at 9:30 this morning because our basement was flooded.I kid you not, its 11:37am as Im writing this review. They are done already!!!Both Craig and Rusty were friendly and courteous, and understanding of my situation. Many thanks for their help! š -
Review 158 (2024-04-24 - Rating: 5)
These guys are the upmost professionals. Noah came out to my house and diagnosed the problem with my sewer drain. He showed me visually the cracks in my pipe with the camera and explained everything to me about the process and what needs done to fix it. He was kind, courteous, and took the time to answer any questions I had. -
Review 159 (2023-09-29 - Rating: 5)
Had them come out and check my sump pump when it wasnt working they replaced it and its backup, they got here fast, got the work done in a timely manner, were very professional, and I would have them back anytime. Also had someone come out and do maintenance for my heating and air conditioning and I believe his name was Dave and he did a wonderful job and he was very professional. I have no problems with anyone from Sals coming out and doing anything in my home. -
Review 160 (2024-01-09 - Rating: 5)
Had a gas leak issue. The company was able to come out ASAP and offered high-end service. My tech, Noah, knew what he was doing and was very respectful. Im happy to say Ill no longer need to search for a plumbing/heating/cooling service in the future. Sals will be my go to. -
Review 161 (2024-04-30 - Rating: 5)
We had plumbing problem on Sunday and we called Sals, we had a broken shower valve. Sals plumber (Ritchey) and he asked if we could Waite untill Monday because Sunday was an emergency and would cost double. Who does that? Any other place would have raked us over the Coles! Sals came out on Monday fixed our problem for a super price (I know because I called other plumbers and they quoted me a lot more!) we will use Sals for all our plumbing, heating and air conditioning problems in the future! Having a business that has knowledgeable and honest policies and employees is a breath of fresh air! For honest and superior business use Sals!! -
Review 162 (2024-11-29 - Rating: 5)
Sals heating & Cooling installed a new furnace for me, and did a great job. š -
Review 163 (2024-11-09 - Rating: 4)
Wonderful experience . The technician was very nice and helpful. Fixed my problem in a short time