Ayotte Plumbing Heating and Air Conditioning

Photo of Ayotte Plumbing Heating and Air Conditioning

Located in North chelmsford, Massachusetts

Address: 108 Middlesex St, North Chelmsford, MA 01863, United States

Phone: +1 978-301-6413

Rating: 4.5

Services

  • On-site services
  • Wheelchair-accessible car park

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2018-09-26 - Rating: 5)

    Ayotte did an excellent job with setting up a new AC and Furnace. They were on time, professional and quick in completion while making sure to check their work before leaving. Went above expectations (replacement of sub-pump and additional pipe work). Will continue to request their services as I have been recently such as the last cold snap when I had frozen pipes and furnace issues with the igniter. Thanks!

  • Review 2 (2021-08-17 - Rating: 5)

    Ive had Ayotte out at my property a few times for a few different jobs. Ive had a few different of their techs and a few repeats. Ive personally dealt w/ three different of the owners as well. All knowledgeable in their area, all great to deal with, and all, on the level. I have even contracted them to do two mini split systems. They are Excellent and I would highly recommend them.Update1( 8/17/21 ): Ive had Ayotte out to install a pair of large outdoor splits and 8 indoor heads, and to remove a bad natural gas on demand and replace it with an electric fiberglass tank. Let me tell you their quality of work, attention to detail, promptness, fair pricing, and the friendliness of their employees is why I keep going back. These guys are good; Use their services... businesses like this should thrive.

  • Review 3 (2020-10-12 - Rating: 5)

    First, I called Ayotte, and Melissa listened to my description of the problem. She told me to send pictures of my current kitchen faucet and appliances that it matched, and she found a replacement faucet that matched perfectly. She sent me pictures of the faucet and included the price before ordering it for me, with my approval. Then, she told me that she would let me know when it was available and schedule an appointment. Melissa was prompt, helpful, and courteous throughout this job, and she did follow through and call me to schedule an appointment when both the faucet and the new garbage disposal had been delivered to Ayotte.Next, the two plumbers showed up promptly to do the work. They wore masks, stayed right in the immediate area of their work, and did very little talking. They were cooperative, industrious, polite, and neat. I noticed that they interfaced very well with each other when it came to cooperation during their installation of the faucet and garbage disposal, and they worked so efficiently and quietly that one would hardly have known that they were there. They did their very best to minimize any remote possibility of spreading the Covid virus while they carefully answered my questions about the new installations.Finally, I was delighted with the results of Ayottes work and their continued communication throughout this project. I would definitely recommend them!

  • Review 4 (2021-08-31 - Rating: 5)

    These guys are great! Eddie came and replaced our air conditioner in August - up in the attic. Did you get the part about August up in the attic - with no AC on the second floor? He and his team are fantastic - conscientious and personable. They got the new unit installed without making a mess. They treated my home with care and I couldnt be happier. Call Ayotte. Theyll take good care of you.

  • Review 5 (2018-01-29 - Rating: 5)

    I recently took advantage of the early replacement program through MassSave to replace my gas furnace and A/C (compressor and condensor). I called a number of places and had a difficult time getting an estimate from a number of other firms. Ayotte was recommended to me by a family member so I gave them a shot.John came out and checked out my system and answered all my questions. I received my quote within 24 hours from Sue and called to set up and install date a few weeks later. When my install date approached we had hit the deep freeze of December 2017, so Sue called me up to reschedule so they could deal with the many customers with frozen pipes and such. I understand that so I had no problem. They had to reschedule one more time for the same reason. The cold weather was relentless this year. Again, no problem. On the day they came to do the install we got about 6-9 inches of snow but they still showed up and got the furnace and condenser installed in about 5 hours. They will come back in the spring to install the compressor.All in all, my experience was exceptional and I think a lot of other trades could learn something from Ayotte about promptness, good clear communication, reasonable prices, clean efficient work, and no BS.Thank you Sue and John - Keep up the good work!

  • Review 6 (2017-06-13 - Rating: 5)

    We recently had to replace our AC unit, furnace and water heater all at once (not fun!) and chose to work with Ayotte because of their great reviews. We were certainly not disappointed--not only did they get us an appointment as soon as possible, they were timely, polite, efficient and spent time educating us on our options and what would work best for our home/lifestyle/budget. They took care of everything, from soup to nuts, in a day and a half and at no inconvenience to us. We are now enjoying a fresh new AC system during these 90 degree days!

  • Review 7 (2018-06-23 - Rating: 5)

    Troy and Mike were great! Troy came out for the estimate and he did a great job of explaining my options. He was clearly very knowledgeable about HVAC, and he was also very friendly and professional. The bid was almost $2,000 less than the competition, even though it was for the larger version of the same product! Looking online at product prices, it became clear to me that Ayotte has far less markup than their competitors. Troy explained that they don’t have dedicated sales staff; the person who gives the estimate is also the installer. This means big savings for the customer. On the day of the install, Troy was back with Mike and they worked quickly and efficiently. The new unit was up and running faster than I had expected, and they took the time to walk me through registering it for the warranty so we would be fully covered. They were fantastic, and I would hire them again in a heartbeat. I wish I could give more stars!

  • Review 8 (2021-03-12 - Rating: 5)

    Ayotte is wonderful! Super responsive and friendly office folks. Andrew and Joe came to fix our water shutoff and get our backyard spigot working again. They were friendly and professional and walked me through what needed to be done and why, then made sure I knew how to work everything they installed. They left the work area (behind our washer/dryer) cleaner than it’s ever been. Absolutely recommend them!

  • Review 9 (2016-10-25 - Rating: 5)

    We have been customers of Ayotte Plumbing Heating and A/C for almost 15 years, and have consistently received good service. Roberto arrived promptly on schedule and diagnosed our plumbing problem very quickly. The work was done quickly and very neatly - he was very conscientious, and made sure that he left the work area just as he found it. The work was done well and we were very satisfied with the outcome as well as the price.

  • Review 10 (2018-02-06 - Rating: 5)

    Ayotte Heating & Plumbing came to our rescue to install two fireplace inserts. The job involved running propane lines the entire length of the house, outdoors and through a chimney. More than one plumbing company had refused the job. Ayotte’s technicians were knowledgeable, professional, efficient and timely. While it was difficult for us to assess the quality of work, our town building inspector commented that, “These guys do great work”. Will certainly call Ayotte again!

  • Review 11 (2020-11-30 - Rating: 5)

    They called to let us know they were on their way. Hunter and Andrew introduced themselves upon arrival and did the job quickly. We had asked about repairing a leaky faucet and they recommended rather than charging us for repair we would be better off just replacing it on our own. Friendly and professional. We will hire them again if necessary. Thank you.

  • Review 12 (2015-05-03 - Rating: 5)

    Our 30 year old A/C failed last year. Dave came out and tried a couple things to get it going, but it was done. At the time, he arranged a quote, adding a couple other fixes I asked for (poor filter/duct connection). So, this year we pulled the trigger. I worked from home, Derrick showed up early an got right to work, and Dave joined him. They listened to everything I said and answered every question. I was never in the way, never rushed. They definitely wanted me to be happy. The install went smoothly and after, we checked the whole system out together - it came out great - not just the A/C unit, but also the new filter and duct fixes - exactly what they had said theyd do. Totally pleased with the service. I felt like I was in good hands and so talked about some other things I need help with. Lastly, I was worried about the Goodman products because I just dont have any sense of the brand; but these guys offset that, I trust them and I know theyll get me through any problems.

  • Review 13 (2020-01-16 - Rating: 5)

    Out of many contacted, I selected them because they were always there to answer my calls. My water heater was replaced within a day, neat and clean work. The installers were did a great job. Another thing I liked unlike others they did not ask for any advance payment like credit card numbers. I went to their office to pay after the work was done.

  • Review 14 (2018-01-31 - Rating: 5)

    We have worked with John for many years now for both our personal and business properties and have always been satisfied. The company is reliable, knowledgeable and quick in their services. Our heater broke in the middle of a snowstorm and John replaced our old gas furnace with a new one in a day. We are thankful for their business and highly recommend their services. Thanks John and the Ayotte crew!-Meng & family

  • Review 15 (2020-02-28 - Rating: 5)

    My family has been using Ayotte Plumbing for the past 30 years. The company has completed jobs, big and small, with the highest quality of skill and service. Please let me give a shout out to Daniel and Roberto, 2 lead senior technicians.They have successfully completed several service calls at our home. Both are knowledgeable, skilled, hard working and respectful/courteous. They represent the company well.

  • Review 16 (2020-10-21 - Rating: 5)

    John was prompt and professional. Performed required maintenance and replaced a stuck release valve in our Navient system quickly and took the time to thoroughly discuss other questions we had. He was personable and knowledgeable and wore a mask (appreciated during pandemic). We have used Ayotte plumbing for years because our experience has been consistently positive.

  • Review 17 (2020-10-29 - Rating: 5)

    Tonight is supposed to be the coldest night of the year, and I woke up to a leaking boiler. Ayotte installed this boiler 14 years ago, and went above and beyond to take out my 55 year-old boiler and replace it. I called them this morning, they squeezed me in and John was at my house within two hours. He replaced two valves, cleaned and inspected the boiler and its as good as new. Ayotte has done a lot of plumbing work for me over the years, and I have always been completely satisfied!

  • Review 18 (2014-02-01 - Rating: 5)

    I had an annoying leak in my shower/tub valve. I made an attempt to fix the problem myself, but found I was missing a key tool. Since purchasing the tool would probably have cost as much as a service call, I contacted Ayotte and asked them to do the job. The tech ((Roberto) arrived with all the right tools and parts and had the job done within 20 - 30 minutes. He was very competent and cordial, gave me some good plumbing tips in general and overall exceeded all my expectations. Ayotte will be my first call the next time I need plumbing help.

  • Review 19 (2014-12-27 - Rating: 5)

    I had a leaking hot water tank the day after Christmas, it was out of warranty as well. So I call Ayotte to see if they can have some one come in and install a new one on the ASAP. I know its hard to schedule some one on a Friday after the holiday, but they made it happen. I made the call at 10 AM, thought I may have to wait till Monday. But they got John and his partner to pickup the new tank at 11:30 and start working 12 noon and finished by 1 PM. John was fast and efficient, did nice soldering work on the pipe as well. With a young boy and pregnant wife in the house, without hot water for 3 days would be tough. But Ayotte made things working so fast that its like it never happened. :)

  • Review 20 (2020-11-24 - Rating: 5)

    John and Joe installed a new heading system in our home today. We are very pleased with their work ethics, friendliness, and professionalism. We plan on calling John in the spring to service our ductless AC system and again in the fall to service our new heading system. We would definitely recommend them. Thank you for saving our Thanksgiving.

  • Review 21 (2022-01-18 - Rating: 5)

    Ayotte plumbing was great 👍 they are so professional and polite. They did a great job installing my new furnace! I would recommend them to anyone that needs a new furnace.

  • Review 22 (2022-07-22 - Rating: 5)

    There is only one company that we will ever allow to handle our HVAC system needs and that is Ayotte Plumbing Heating and Air Conditioning. During a week long heat wave (July (2022), our central A/C unit stopped running. Temperatures in the house reached 85-90 degrees, and we needed immediate service. After calling multiple companies (including one that we were actually a customer of), ONLY Ayottes was the one who answered our phone call (I am sure they have many individuals answering calls there, but if you are like me and lucky enough to talk with Michelle, you will know from the start that everything will be ok), and scheduled us for immediate service. We called them at 1:00pm and by 4:30pm (same day) a technician (Matt) was there fixing our problem.In a situation like this, as a home owner I want to know that there is a service provider out there who believes in running a business the right way. Beginning with the initial phone call, to the quality and expertise of the their technicians (and I know they have the top of the line people, as we found with Matt), to a reasonable fee comparable to the quality of service you are receiving (face it, nothing is free in life, and I am firm believer in as long as fee is comparable to the service, then one should have very little to complain about), to finally just knowing that you are good in hands with genuine people.So like I said, I will never allow another company to service my HVAC needs...Ayotte Plumbing is the only company for me.

  • Review 23 (2014-02-03 - Rating: 5)

    My furnace air exchange broke & gas company shut down the gas because high CO. No heat and next few days going to be around 17 degree!!Call Ayotte because they are local and in business since 70. The lady found out I have no heat, she is so nice reschedule her people to comethe same day, at 5 pm, five of their guys here and installed a new furnace and I have heat. Then week after John & Dave came tocompleted the lose ends, reconnect the AC drain pipe, combustion air pipe and add insulation. I watched the whole time, they did a good job,I am a handy guy too so I know. You must think this review sounds too good to be true? This is real and I am very thankful!

  • Review 24 (2018-02-06 - Rating: 5)

    A+ experience and would reccomend for anyone having any plumbing issues in the Lowell area. Brad was right on time for the appointment and the problem I was having are working like clock work now. Not only were the issues fixed but Brad was also very personable and explained everything so I could understand what was happening. Overall awesome experience in a field where you never really know what you are going to get.

  • Review 25 (2014-10-09 - Rating: 5)

    The Ayotte team did an excellent job replacing my furnace, a/c, filter and condenser. The came in and finished their work fast and clean up after themselves.I would definitely be calling them for any other projects or follow up. Keep up the hard work and thank you.-Jairo

  • Review 26 (2018-02-14 - Rating: 5)

    Roberto and Eddie were out last week and did a stellar job replacing some bathroom fixtures. Fast, very knowledgeable and Roberto made a point of answering all of my questions and pointing out issues I should look out for in the future. The kind of contractor every homeowner wants. They also vacuumed up after themselves and took away the trash. Will definitely call them again. BTW, they were recommended by Chard from ServPro, another great contractor. Highest recommendation.

  • Review 27 (2015-08-11 - Rating: 5)

    John Q. at Ayotte did the diagnosis and replacement of our AC condenser. He was friendly and got the job done quickly and efficiently. They even moved us up in their schedule as we requested. Thanks!

  • Review 28 (2015-05-21 - Rating: 5)

    John has taken care of my heating and a/c units for years. I find him to be very professional, friendly and informative whenever I ask him a question.For example, a few years back, when I had a tree fall on my a/c condenser, John checked it and advised that it needed to be replaced due to extensive damage. During a very hot spell, John took care of finding a replacement unit which was the same as what I had, and installed it by the promised date. I greatly appreciated that he followed through with his promise to have it installed by that date, as I have had situations where something was promised by a certain date, and it was never delivered at that time.Above are some of the many reasons that I greatly appreciate John. I would recommend him to all friends and family, which I have done in the past. Thank you.

  • Review 29 (2020-10-30 - Rating: 5)

    Ive been using Ayotte for 12 years and have nothing but good experiences! They are professional, on time and always doing a good job. I recommend highly without reservation.

  • Review 30 (2018-02-01 - Rating: 5)

    They were a life saver! Johnny was very educated in the tank-less unit we have by Navien. We had no HEAT and they came right over and fixed it! We will be sure to use them for our Plumbing needs.

  • Review 31 (2020-10-28 - Rating: 5)

    Just a quick shout out for Eddie who did a great job performing our annual HVAC inspection and filter change. Friendly, thorough, and very professional, Eddie was great. Highly recommended.

  • Review 32 (2020-11-13 - Rating: 5)

    Had a very good experience with John and Joe ofAyotte. Dean Ayotte also dropped by. Water heater is now up and running, thanks to them for the great service!

  • Review 33 (2020-06-07 - Rating: 5)

    This company is AMAZING! The front desk staff is so friendly and prompt. The employees are good hearted people who you can trust in your home. Everytime the quality of work has been fantastic. They are knowledgeable in their field. Thank you for all your hard work.

  • Review 34 (2014-01-23 - Rating: 5)

    No heat on a really cold morning. John Q came over first thing, in the morning, and got the gas heater working. He was friendly and very quick.A great experience, thanks John and Ayotte .

  • Review 35 (2019-02-08 - Rating: 5)

    Great Plumbing work - Ive been using Ayottes since 1997 and theyve always done a great job, both for standard day to day plumbing issues and also remodeling work.

  • Review 36 (2021-07-20 - Rating: 5)

    Daniel the plumber installed a new toilet he was patient and kind he explained in detail the problem I had with my toilet. The job only took a couple of hours he was great. Thank you.

  • Review 37 (2014-02-04 - Rating: 5)

    Had them install two air conditioning systems and a hot water tank. Came when expected, completed job on schedule, cleaned up after themselves, and charged a fair price. Couldnt have asked for more.

  • Review 38 (2015-04-20 - Rating: 5)

    As always, fast and courteous service...from the initial phone conversation through the quick service call to replace my water heater. Thanks to John Q. and Matt!

  • Review 39 (2020-12-02 - Rating: 5)

    Andrew and Hunter were professional and addressed my concerns of making sure there will be no leaks behind the walls and secured shower arm more to the wall

  • Review 40 (2020-11-13 - Rating: 5)

    Professional, polite and fast. Andrew and Peter were outstanding in their assessment and repair. I highly recommend this company.

  • Review 41 (2020-11-20 - Rating: 5)

    Superb responses. professional technicians with excellent knowledge and efficient. been our go to plumbers for many years.

  • Review 42 (2020-11-10 - Rating: 5)

    Got here ahead of schedule. Installed faucet and sprayer in kitchen sink in 25 minutes. Great job!

  • Review 43 (2021-05-12 - Rating: 5)

    Technicians Daniel and Joe were Very Professional, Polite and worked well together as a Team.

  • Review 44 (2019-10-16 - Rating: 5)

    Best company for any plumbing job. I have been using their services for past 10 years time to time.

  • Review 45 (2019-12-24 - Rating: 5)

    Great service. They were able to come so quickly on Christmas Eve. They had the problem solved in a half hour. I would highly recommend.

  • Review 46 (2021-08-09 - Rating: 5)

    Our exclusive plumbing contractor. The very best in service and quality workmanship.

  • Review 47 (2020-10-15 - Rating: 5)

    Friendly and professional. Easy to work with and very happy with our new furnace!

  • Review 48 (2021-01-09 - Rating: 5)

    It was a cold winter night when my heating system broke down on me. Luckily my dad went out and bought some electric heater but I called Ayotte RIGHT AWAY because it said open 24 hours. I told them I had small children and its an emergency. Thank goodness they RETURNED my call RIGHT AWAY. Got my heating system checked, it needed to be replaced because the parts wouldnt be found since its a 20 years old system. Dean Ayotte was very professional and nice! We agreed on a price and an ASAP date which was 3 days before Christmas. Got my heating system and inside coil replaced. Eddie and Hunter did a PHENOMENAL JOB! They were both very friendly and thorough about what needed to be done. My husband tells me Eddie seems like a young man but very professional and knows what he was doing. They even cleaned up after what they were doing. The staff at Ayotte are super friendly and helpful. Thank you again Ayotte Plumbing, you guys worked as a team and gave my family and I working heat with energy efficiency. My heating system doesnt make noises like before. Thank you again, I truly recommend Ayotte to anyone.

  • Review 49 (2020-06-13 - Rating: 5)

    All I have to say is great job I would definitely recommend this company to everyone I know.

  • Review 50 (2021-04-30 - Rating: 5)

    Tech 1 Daniel & Tech 2 Peter did a great job, thank you!

  • Review 51 (2020-10-27 - Rating: 5)

    Top notch professionalism all around. John has been to my house a few different times for various calls. Always friendly and extremely knowledgeable about everything theyre doing.

  • Review 52 (2016-06-07 - Rating: 5)

    Exceptional customer service. Knowledgeable, prompted and truly all around professionals!Thank you once again Laurie for coordinating the placement of my mother’s new water heater and to Roberto for an exceptional job at getting everything installed and running smooth. Side note Roberto; your courteous, detailed communications throughout the project was greatly appreciated since I could not be personally present on the job site. Best Regards,The Lally Family

  • Review 53 (2018-01-29 - Rating: 5)

    The people at Ayotte are knowledgeable and friendly. Theyve done numerous projects at our house. The bigger projects they have done for use are: hook our house up to town sewer, install an on demand hot water heater & install garbage disposal and faucet in the kitchen. Below are photos of the on demand water heater they installed.Theyre finished work looks clean and well done. No question will use them again.

  • Review 54 (2020-10-22 - Rating: 5)

    Andrew and hunter came to my house to change out a shower valve. They were quick, knowledgeable and clean. Would recommend using them for all your plumbing needs. I sure will be!

  • Review 55 (2020-11-29 - Rating: 5)

    We came home at 7pm and the heat was out in the winter and we have a 1 year old. We Called Ayotte and John came right out and fixed it right away. He was very professional and explained everything. highly recommend.

  • Review 56 (2015-03-21 - Rating: 5)

    Our hot water tank needed to be replaced so we called Ayotte since they had also installed our central A/C system. They were prompt, quick and very courteous. Were very satisfied customers.

  • Review 57 (2021-01-27 - Rating: 5)

    We had a great experience. Professional, knowledgeable, kind. We will definitely call them again next time!

  • Review 58 (2020-12-02 - Rating: 5)

    Daniel and Peter were quick, and professional. They didnt try and sell me anything, they were honest in their assessment, something I value highly.Would recommend them to my friends.

  • Review 59 (2021-04-30 - Rating: 5)

    They replaced my sump pump! Super efficient and friendly! Will definitely use again

  • Review 60 (2015-04-08 - Rating: 5)

    This is the 2nd time Ive used Ayotte for a plumbing issue and they have been fantastic each time. Easily found the issue, explained it to us, fixed it, and were pleasant to deal with. Highly recommend.

  • Review 61 (2020-07-04 - Rating: 5)

    Hands down to work with. I had sewer backup in my basement and both times they were right here when I called. Reasonable prices too

  • Review 62 (2014-02-13 - Rating: 5)

    The water heater in my unit was leaking/needed to be replaced. After notifying my landlord, Ayotte called me to set up a time for the work to be done. They offered several convenient times. Roberto and Dave showed up right on time, and the work was completed quickly and courteously.

  • Review 63 (2013-12-12 - Rating: 5)

    The Google Gods wont let me delete my last post so I am recanting my previous review publicly. The owner of Ayotte took my review very seriously and cited our long term working relationship. We had some miscommunications, cleared it up, and his team showed up and is currently trouble shooting my system. #WellDone and Thank You so much. Truth be told, I have trusted this company for so long that I did not want to find another vendor.

  • Review 64 (2022-02-05 - Rating: 5)

    Tech guys were professional,polite, experts the best!

  • Review 65 (2015-01-27 - Rating: 5)

    I called Ayotte because my heat stopped working this morning, the morning of the blizzard of 2015.When I removed the furnace cover, the heat started working, until i put the cover back on, at which time it stopped again.Ayotte called me back within 5 minutes of my call to their office and the man on the phone told me to make sure that the snow wasnt covering the vents outside the house, as it was likely that the furnace wasnt getting air from the outside. If there was still a problem to call him back.He also expressed concern about my getting carbon monoxide exposure.That fixed my problem and Im warm again!I had never contacted Ayotte before.I will call them again to service both my heat and AC units!Thank you whoever called me back today!

  • Review 66 (2019-07-11 - Rating: 5)

    Great customer service, excellent work

  • Review 67 (2022-08-07 - Rating: 4)

    Great

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