Quality Heating & Cooling

Photo of Quality Heating & Cooling

Located in North canton, Ohio

Address: 501 Applegrove St NW, North Canton, OH 44720, United States

Phone: +1 330-616-3894

Rating: 4.9

Services

  • Identifies as veteran-owned
  • On-site services
  • Repair services

Categories

  • Air conditioning contractor
  • Air duct cleaning service
  • Contractor
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-08 - Rating: 5)

    I havenā€™t had heat for three years. They came in this morning at 7:30am and started. The pricing was great for one. For two they were fast and efficient. I cried when they left, happy tears of course. They also put in a new thermostat and a carbon monoxide device. Tristan and Darin were great! Iā€™m overwhelmed with joy and I highly recommend! Fred came out and inspected everything to make sure it was correct a few days later as well and to go over everything. Answered all my questions. The whole process was smooth, friendly, and easy.

  • Review 2 (2025-01-03 - Rating: 5)

    Steve and Savannah did an amazing job today. So fast and efficient. Our new furnace was done in no time and they were very clean and conscientious of our home. Highly recommend Quality Heating and Cooling! They are a top notch business.

  • Review 3 (2024-12-24 - Rating: 5)

    Don the service technician was very professional and efficient. He came out on Christmas Eve, detected a minor leak in hose that caused the furnace to shut off. He was able to get our furnace up and running in no time. We paid only the $99 service call , our best Christmas present !!

  • Review 4 (2024-11-10 - Rating: 5)

    I took advantage of a special furnace check Quality H&C offered and was very happy with the service they provided. John D. the technician did a great job ā€¦ couldnā€™t be happier. We also had a new thermostat installed as our old one was not reading accurate any more. He also recommended a better filter for our furnace. Glad I had him install it as it should help much better than our old filter system was doing.Thank you Quality Heating & Cooling along with John/technician for a great job šŸ™‚

  • Review 5 (2024-11-21 - Rating: 5)

    Thanks for sending this to me as I appreciate your company very much. You guys really seem to care and it shows in the people that you have working for you. Ryan did a fine job when he was here. Very nice young man did his job and was very personable. Everybody Iā€™ve had to deal with there at Quality from the people thatI talk to when I call in to your techs. that are out here are top-notch. Before I retired, I was in the service business, and I always told all my managers when they were hiring somebody to hire the attitudes and teach the skills. I think thatā€™s what you do there and it shows. Take care have a great Thanksgiving.

  • Review 6 (2025-01-07 - Rating: 5)

    Thorough, listens attentively, understands the needs of the customer and seeks to find solutions expediently. Andrew knows his business and has a comprehensive skill set to employ to the betterment of the customer while upholding company policy. I trust Andrew with the maintenance of my homeā€™s HVAC system and I trust the answers he gave me.

  • Review 7 (2024-11-09 - Rating: 5)

    Very good experience overall. Service tech John D. was excellent & recommended replacing furnace & water heater. Quentin was also excellent. Installers were very professional and efficient and left everything clean. Our existing humidifier now runs even when furnace not running and this needs to be corrected. I will call Monday to have someone check on that and make correction.

  • Review 8 (2024-11-22 - Rating: 5)

    I have used this company for many years. Ive never had an issue with them and theyve always done a good job.

  • Review 9 (2024-12-27 - Rating: 5)

    Our technician, Luka, was very personal and professional. Weve been using Quality Heating for several years, and have never been disapointed with their service. I truly recommend Quality Heating if you have any heating or cooling needs.

  • Review 10 (2024-12-23 - Rating: 5)

    Quality installed our HVAC 30 years ago when we built our home and has maintained it at a professional level ever since. Luka was the most recent technician to visit our home and he demonstrated the courtesy, cleanliness and technical skill weā€™ve come to expect from all the Quality employees.

  • Review 11 (2024-11-12 - Rating: 5)

    My technician (Cody) was very knowledgeable and professional. He took the time to go over the details of what he had done and what to possibly look for in the future. Overall, it was a very good experience and we will be using Quality Heating and Cooling for any future issues/repairs/maintenance. Definitely recommend to anyone needing work performed on their furnace/aprilaire.

  • Review 12 (2024-12-27 - Rating: 5)

    My technician Don McClelland was very polite and knowledgeable! He was very good at explaining all the options. I definitely will use and recommend Quality Heating and Cooling in the future!

  • Review 13 (2024-11-11 - Rating: 5)

    This may be a long-winded review, but I want to do it because it may help others in the area make a great decision. And just to be clear - I have no connections with anyone at Quality. So Iā€™ll start off with the bottom line first. I very highly recommend Quality Heating and Cooling. We could not be happier with our new system!We got quotes from 3 highly reputable local companies, and Quality was the lowest. That played a big part in our selection, but wasnā€™t the main reason we went with them. Quentin did an absolutely outstanding job as their sales agent. Other than being a really personable and knowledgeable guy, there were 2 things that stood out to me. First - with the new furnaces, the exhaust has to be separated from the hot water tank exhaust. Quentin told us that they would need to run a new chimney liner pipe for the hot water tank because the current one was too big and could cause carbon monoxide to back up into the basement. Our first two quotes didnā€™t identify that potential issue. They just said theyā€™d separate the exhausts and cap the hot water tank exhaust. I thought Quality might be trying to sell us something that we didnā€™t need, but after some quick research, I found that Quentin was absolutely correct. (FYI - this new liner was included in the low cost winning bid). Second reason: Quality was the third estimate that we got. The first two companies quoted 3 different systems: a low end, middle of the road, and a high end system with all the bells and whistles. They werenā€™t necessarily pushing the high end system but really liked to talk about it. Quentin just quoted the low and middle systems. When I asked him about a higher end system, he told me he didnā€™t quote it because he didnā€™t think we would be happy with the results. We have a 60 year old house with original ducting. He said the way the high end units work, we wouldnā€™t get the air flow through the old ducts that we needed to get good air distribution. Again, quick research told me he was right. So good price, attention to detail, and not trying to upsell us - that was a winning combination for me!Jacob and Matt did our installation with an assist from Shawn who was able to run the replacement thermostat wire into a very difficult location so we could get the thermostat where we wanted it. It took one full day for the entire installation. It looks fantastic. Very neat. Fully cleaned everything up. Very professional. Very courteous. Very friendly.The owner, Reid, texted us immediately after they were done to make sure we were happy with everything. If I could give Quality more than 5 stars, I would!

  • Review 14 (2024-11-07 - Rating: 5)

    Ryan was very professional, personable and knowledgeable about his job. He answered all my questions. I would like to have him come back to Service my Heating unit and flush out the hot water tank when necessary. Thank you for the excellent service.

  • Review 15 (2024-07-23 - Rating: 5)

    During the recent heat wave in June, our entire A/C unit needed replaced. We were a bit under pressure due to the extreme temps, but we still managed to solicit a few bids from various local companies. The project manager, Michael K., was very personable and professional and took the time to explain the various options and provided a competitive quote (with some cost saving options) on a new Trane system. Fortunately, Quality was able to get us scheduled within 1 day (for a full day install). The two technicians (Jacob and Shawn) arrived promptly, explained the process and got to work. They were very skilled, courteous and tidy and even stayed a bit over to ensure it was all completed in 1 day. Michael K. stopped out during the install to ensure everything was OK. Quality H&C also sends out a QC Technician (Fred P.) a few weeks after install to inspect and perform any needed fine tuning. He was very thorough, friendly, and ensured that we were satisfied. The new unit has been running for about a month and we couldnt be happier. Thank you Quality H&C!

  • Review 16 (2024-12-13 - Rating: 5)

    Cody is very, very knowledgeable and detailed. He also does not sugar coat things, but tells and shows exactly what is up with out furnace. I trust that he has our best interest in mind. That is a great thing.

  • Review 17 (2024-09-24 - Rating: 5)

    We have been longtime customers of Quality heating and cooling as they took care of us as new move-ins 21 years ago and again this month (Sept 2024) as our now old unit needed replacing. They also took care of our parentsā€™ home with the same quality and care. They have Provided amazing workmanship, equipment, and pricing. Our wonderful sales guy, Michael, Answered all our questions and explained everything beautifully. Our installation team which included Jaxon, Isaiah, and Tristan, were professional, Proficient, and super tidy! We were very pleased with everything they did for us and loved how well they have taken care of us. We recommend Quality heating and cooling to everyone we know because they are so fabulous in their care of customers and attention to detail!

  • Review 18 (2025-01-02 - Rating: 5)

    Colin came out and installed my new Trane system. Professional crew from initial estimate through install. Worked clean, quietly and efficiently and our new furnace is working perfectly.

  • Review 19 (2024-12-19 - Rating: 5)

    Being a satisfied repeat customer for over 10 years speaks for itself. The names and faces of the techs and office personnel may change BUT the overwhelming excellent service and communication and QUALITY DOES NOT! Another pleasant transaction in the books 5*****. Thank you Quality Heating & Cooling Team!Soladene Curtis

  • Review 20 (2024-10-22 - Rating: 5)

    I have had Quality heating and cooling come out for my boiler and my central air. They did an extremely good hood. Timothy came out for my central air and he did a great job and is super nice. John came out for my boiler last year and he was very nice and showed me a lot about a boiler and what to do. Since I never had a boiler in a house. I will always call Quality Heating and Cooling.

  • Review 21 (2024-12-06 - Rating: 5)

    Luka was amazing! He explained everything and was very polite. Associates kept me informed every step of the way and now Iā€™m able to be nice and toasty in my house.

  • Review 22 (2024-09-03 - Rating: 5)

    Quentin Cowling is very knowledgeable, friendly, and answered all of our questions. The install team did a great job installing our new boiler and hot water tank. Very friendly and professional and left the work area cleaner than they found it. This was our first experience with Quality Heating & Cooling and we couldnt be happier!

  • Review 23 (2024-10-31 - Rating: 5)

    Noah did a great job. He arrived on time and was very professional. He explained what he did and asked if I had any questions or concerns. As always Quality Heating and Cooling is a great company to work with.

  • Review 24 (2024-12-09 - Rating: 5)

    We scheduled an AC/furnace check with Quality heating and cooling. The tech(Ryan) was thorough, professional, and took the time to explain what was going on. There were no high pressure sales pitches, he simply explained the issues & offered solutions for us to make an informed decision. He also advised us to research on our own to verify his dignosis & solutions.I am very satisfied with this company & trust them to do a good job every time.

  • Review 25 (2025-01-03 - Rating: 5)

    Ryan was on time and very personable. Took care of my thermostat issue quickly. Have used them before and will continue. Highly recommend them to all my friends.Thanks,Randy

  • Review 26 (2024-11-01 - Rating: 5)

    We had a new furnace and air conditioner installed. Everyone has been so nice and installation went very smoothly. Follow up visit with Fred was very good! We have been customers for 30 years with Quality Heating and I thank you for taking good care of us!!! Debbie S

  • Review 27 (2024-12-24 - Rating: 5)

    Steve and his assistant did a very good job. They were knowledgeable, kind and worked very hard. Your company should be very proud these associates work for you.

  • Review 28 (2024-11-23 - Rating: 5)

    I had my almost 30 year Trane furnace replaced this week with a new Trane furnace from Quality Heating and Cooling. Chuck, the technician, did a wonderful job. He was professional, friendly, courteous, and skilled at his job and so was his helper.

  • Review 29 (2024-11-15 - Rating: 5)

    Chuck was very punctual and thorouogh with my new furnance installation. I was quoted at 6 hours of work, and he was able to complete the job in about 4.5 hours!Codi was also spectacular in our initial consultation, explaining in detail the product and services required. Thank you again!

  • Review 30 (2024-11-19 - Rating: 5)

    Had tech Ryan out for annual check up. He was on time, thorough, and professional. I am so pleased with Quality Heating and Cooling. A tremendous company. Highly recommend!!!

  • Review 31 (2024-07-05 - Rating: 5)

    The technician Joe was super friendly. Courteous and put shoe covers on every time he came in and out of the house, which was a lot for the AC repairs we needed. Explained the process thoroughly upfront as well as reviewed pricing on the repairs in detail before he did anything. Definitely recommend!

  • Review 32 (2024-12-17 - Rating: 5)

    Fast and friendly checkup on my furnace. Noah even caught that we need a new water heater. Dawn was a great help at scheduling my next appointment!

  • Review 33 (2024-09-26 - Rating: 5)

    Don and Derrious were both very professional and completed the work efficiently and thoroughly for my fall maintenance. Assessed the expected life expectancy of my water heater as well and serviced my humidifier. Was nice they had the water panel on the truck so another trip was not needed. They left the area very clean. Don reviewed the work performed, and work proposed. All work was performed timely. They tested the system to provide worry-free winter performance. I am very satisfied with Quality Heating and Cooling and am very glad we hired your company for our heating and AC needs. Thank you for having quality and responsible employees to care for your customers.

  • Review 34 (2024-12-15 - Rating: 5)

    Our service technician today was Joseph. Extremely conscientious and thorough, he explained everything before beginning. Very happy with his work

  • Review 35 (2024-11-30 - Rating: 4)

    I had Luka service my furnace. He was polite and knowledgeable. He answered every question I asked during the process. My only problem with Quality heating and cooling is the call center when scheduling an appointment. When I had scheduled an appointment, they would text that it is scheduled and would let me know when the technician was on the way. I was told that they didnt scheduled anything after 2pm, so I scheduled an appointment after 12 noon, being I had to take vacation time to be home for the appointment. Well it was after 6pm before my technician showed up, with only Luka texting me that he was on his way.

  • Review 36 (2024-11-13 - Rating: 5)

    Darin and Tristan did an excellent job. They were right on time and were very pleasant and professional. They left everything neat and clean. We couldnt even tell anyone had been here.

  • Review 37 (2024-08-30 - Rating: 5)

    Noah was very helpful and friendly. He knew his business and fixed out AC. He also sold me the maintenance plan which seems reasonably priced and will help maintain our units. Thank you Noah for going the extra mile by explaining the system to me.

  • Review 38 (2024-11-14 - Rating: 5)

    Very satisfied with service received from Quality Heating & Cooling on the recent heating & cooling system fall check up, and especially the service technician John DiMaria. He was polite and friendly and answered all questions thoroughly.

  • Review 39 (2024-08-23 - Rating: 5)

    We recently had our 30-yr old air conditioner stop performing. Not entirely happy with the company we used back then, we asked Quality Heating and Cooling to come take a look, mostly because they were very local. Wow! Did that ever turn out to be the right decision!First of all, they responded immediately and set up an appointment for the next day. They started with the AC and worked their way back into the house, checking everything along the way to see if the problem might be something unexpected.Once they realized the AC had to be replaced, another quick turnaround and the installation took place. There were some challenges bringing 2024 product into a 1980 environment, and the installers handled them, one-by-one, working way after the usual quitting time to get the job done in 1 day. I cant say enough about their dedication and professionalism. I only wish we had used Quality Heating and Cooling when we had the original AC installed.But thats not all. After running for a month, their QA expert came by to go over the installation. He made additional tweaks that could have just been let go, but thats not their way of doing business.Quality Heating and Cooling gets a 100% rating from us.

  • Review 40 (2024-10-08 - Rating: 5)

    I am impressed. As a new customer whoā€™s heating system was not working, they got me in on the same day I called. They did exhaustive diagnostics and then solved the problem, taking great care With no regard for time. I am impressed and will continue as a regular customer.

  • Review 41 (2024-10-18 - Rating: 5)

    Quality Heating did a fabulous job installing our new furnace and air. Fast and efficient service from our tech Cody and installer Jacob! We would highly recommend Quality!!!

  • Review 42 (2024-10-15 - Rating: 5)

    Recently had a furnace issue! Quality was prompt in getting us on the schedule and our technician Ryan was great. Let me know who he was, found the issue quickly and replaced it the first day!!

  • Review 43 (2024-07-07 - Rating: 5)

    A Great Job! Mike did a wonderful job helping us decide which AC Unit should be used. I have Many windows in my home. Brad did a Great job removing all the Old equipment and Lloyd did a Great Install job. Would definitely recommend this company. In and out in just a few hours. ā˜†ā˜†ā˜†ā˜†ā˜†

  • Review 44 (2024-09-13 - Rating: 5)

    This was my first time using Quality Heating and Cooling. I am now using them for annual heating and cooling system checkups and service. With regular system tuneups I hope to avoid any mid season emergencies.The service technicians were professional, friendly, and thorough.

  • Review 45 (2024-10-10 - Rating: 5)

    I was very happy w the service from Quality. They communicate very well @ every step of the process & I would HIGHLY recommend their level of service. The 3 techs I dealt w were punctual, professional, friendly & were very much on task when they were hereI would HIGHLY RECOMMEND Quality to anyone who asks

  • Review 46 (2024-08-10 - Rating: 5)

    Jaxon did a great job with my install. He was very knowledgeable and kept me informed about what he was doing. I would highly recommend Quality Heating & Cooling.

  • Review 47 (2024-12-09 - Rating: 5)

    Our technician ,Timothy, did a great job. He was knowledgeable, thorough and courteous. We were pleased with the service that he provided.

  • Review 48 (2024-06-10 - Rating: 5)

    John arrived this morning with a huge smile on his faceā€¦šŸ˜Š He did a great job checking everything out.Very professional and thorough. He cleaned our outdoor air conditioner unit and answered all our questions. The bestā€¼ļø I highly recommend Quality Heating and Cooling. Weā€™ve been with them for years. They are very honest and reliable šŸ‘šŸ‘šŸ˜Ž 10 ā­ļøā­ļøā­ļøā­ļøā­ļøā­ļøā­ļøā­ļøā­ļøā­ļø

  • Review 49 (2024-08-27 - Rating: 5)

    Nick and his coworker were absolutely AWESOME!! my new water heater was installed in record time, they definitely knew what they were doing. Thanks guys! I would highly recommend the QUALITY HEATING AND COOLING for your HVAC needs.

  • Review 50 (2024-12-02 - Rating: 5)

    Your technician Joseph was most thorough, and did an excellent job of explaining the issues regarding our furnace. Will definitely use your company in the future.

  • Review 51 (2024-12-13 - Rating: 5)

    Ryan did a great job installing the new hot water tank along with new plumbing, fittings and shut off valves. Everything was cleaned and left better than when he arrived

  • Review 52 (2024-07-18 - Rating: 5)

    Today was the first time I used this company. The person that took my call to set up the appointment was extremely friendly. Their technician Timothy Coblentz, was very nice, knowledgeable , and efficient. I have not had good experiences with Heating And Cooling people in the past, especially the one I live right next to. I think that will be changing.

  • Review 53 (2024-11-28 - Rating: 5)

    Joshua was professional and polite. He explained what he was doing and was thorough. We have used Quality Heating and Cooling since 1980ā€™s. Talking with him I found out he served for our country. And employees like Joshua are the reason why we will always be Quality Heating and Cooling customers!

  • Review 54 (2023-11-02 - Rating: 5)

    I recently had the pleasure of working with Quality Heating & Cooling to install a new furnace, central air system, and a hot water tank in my home, and I cant say enough about the outstanding service they provided.From the very beginning, the team at Quality Heating & Cooling was incredibly professional and attentive. They took the time to assess my needs and provided a comprehensive quote that was both competitive and transparent. The installation process was seamless, and the technicians arrived on time, fully prepared, and completed the work efficiently.What truly sets Quality Heating & Cooling apart is the expertise and attention to detail they bring to their work. The new systems are running flawlessly, and I can already feel the difference in my homes comfort and energy efficiency. Not to mention, their team made sure to clean up after themselves, leaving my home as tidy as it was when they arrived.Throughout the process, the communication was excellent, and they were always ready to answer any questions I had. Their commitment to customer satisfaction is truly commendable.I highly recommend Quality Heating & Cooling for any HVAC needs you might have. The quality of their work, coupled with their exceptional customer service, is second to none. I am incredibly pleased with my new HVAC systems, and I am grateful to have found such a reliable and trustworthy company.Thank you, Quality Heating & Cooling, for making this significant investment in my home a positive experience. I couldnt be happier with the results!

  • Review 55 (2024-12-29 - Rating: 5)

    Joshua was an excellent HVAC technician. Explained everything clearly, was on time and very pleasant around the home.

  • Review 56 (2024-09-06 - Rating: 5)

    Outstanding from getting the quote through installation! Quentin took the time to measure and answer any questions. Jaxon and Isiah were both extremely friendly, professional and quick. Couldnt be happier!

  • Review 57 (2024-10-10 - Rating: 5)

    Jaxon and Tristan? (Hope I got that right). Did an excellent job installing my furnace. They were done just after noon. Very thorough and explained everything. I really appreciate that! I also want to say that Quentin is a great representative of your company! And the next day install was a good stroke of luck and I appreciate that the slot was offered to me.

  • Review 58 (2024-10-16 - Rating: 5)

    Today October 16 2024 Luke came and preformed the winter maintenance on my heating system. He is such a nice technician. He explained everything he checked on my system. Made some suggestions for future things I can do to improve how my system performs. I will figure out a way to get that completed. I truly am so glad to have Quality Heating and Cooling taking care of my home.

  • Review 59 (2024-09-23 - Rating: 5)

    Fred came when scheduled, friendly greeting, took time to check out and explain everything. Very knowledgeable. (Also so nice to see the same person who checked out my previous house; also a former student!)

  • Review 60 (2024-08-07 - Rating: 5)

    Same day fix. Great communication on arrival time as the day progressed. Cody Ocel was phenomenal- efficient and informative and helpful, not just about the AC unit but also about other things I can do to improve my air quality. Could not possibly be happier, and I am a brutally harsh critic.

  • Review 61 (2024-08-26 - Rating: 5)

    Cody got us up and running in about an hour. Very thankful for that. We reviewed the options. I picked the one that works for me. As our equipment reaches its end of life I will be calling Quality Heating & Cooling.

  • Review 62 (2024-12-11 - Rating: 5)

    Drew was friendly, communicated well and did what he had to do in servicing my furnace. Very satisfied with Drew and the work!

  • Review 63 (2024-07-23 - Rating: 5)

    Cody did an amazing job. I am so so happy we called Quality Heating and cooling. We will definitely continue to use Quality Heating and cooling for any of our heating and cooling needs. If I could give him, 20 stars, I would. What a great employee, you have.

  • Review 64 (2023-12-01 - Rating: 5)

    Lloyd is a great Professional! He did an exceptional job of installing the water tank and the two other devices. We are very pleased! Exceptional staff too! We highly recommend Quality Heating and Cooling! Thank you!!!

  • Review 65 (2023-10-19 - Rating: 5)

    Water heater broke down overnight and I called Quality when they opened in the morning. They were able to get a tech out and replace the water heater same day. Multiple other companies could not get someone out that fast, let alone perform a new install. The crew was here that afternoon and we had a new system before evening. The work was done competently and they included a thermal expansion tank and new shutoff valves on gas and water. Very satisfied with the job they did.

  • Review 66 (2024-11-05 - Rating: 5)

    Quality Heating and Cooling Technician Cody Ocel is a professionals professional. He performed a fall maintenance check on our Lenox furnace quickly, efficiently and completely. He patiently answered all my questions and provided ample documentation of the service. Additionally, he was upbeat and friendly. On top of all that, Qualitys fall furnace special was extremely economical.

  • Review 67 (2024-08-31 - Rating: 5)

    Quick next day service during one of the hottest days of the year. When I informed them that my elderly parents AC was out they made it a priority call and the tech was kind, concerned, and did not leave till he know everything was 100% working. Much appreciated.

  • Review 68 (2024-11-15 - Rating: 5)

    Quality Heating and Cooling did a great job on our furnace tune-up. Andrew was very helpful and explained all our concerns

  • Review 69 (2025-01-07 - Rating: 5)

    Had a great experience with Cody. He was quick and professional. Had us up and running in no time.

  • Review 70 (2024-07-19 - Rating: 5)

    John DiMaria came out and fixed a leak coming from our furnace, and he was absolutely amazing. Super personable, knowledgeable, polite, and understanding! From the bottom of my heart, I wish this man and his family the best! Thank you!

  • Review 71 (2024-06-21 - Rating: 5)

    Fast, fair, and reliable. Our salesman was NOT pushy and did not try and sell us any unnecessary products. We bought a furnace and air-conditioner and it was installed the next day. The installers were so professional and kind. They found an issue with the wiring to the thermostat and upgraded us to the wireless/bluetooth thermostat at no additional charge. We had an old furnace from the eighties, and the space was tight; it wasnt an easy job, but they handled the install beautifully. I highly recommend them.

  • Review 72 (2024-12-17 - Rating: 5)

    Jacob was very professional, courteous, knowledgeable and compassionate about his job. I would definitely refer someone to Quality Heating and Cooling for Service. Jacob did give quality service while fixing furnace and central air conditioning unit. Thanks for your excellent service.

  • Review 73 (2024-08-09 - Rating: 5)

    Awesome service Luka was our tech and he was awesome. Very courteous and friendly. We are lucky to have Quality heating and cooling in our area.

  • Review 74 (2024-08-24 - Rating: 5)

    We had another stellar visit from Quality Heating & Cooling in the person of Service Technician, Cody. Codys visit was another in a series of top-notch experiences weve enjoyed from this outstanding company that installed and maintains our system.

  • Review 75 (2024-09-06 - Rating: 5)

    My technician Nathan was prompt and very knowledgeable. He was a very nice young man and very respectful of my property. Highly recommend.

  • Review 76 (2024-12-27 - Rating: 5)

    Andrew R. came to do maintenance on the furnace. He was polite, helpful, and informative. Offered suggestions for improvements where possible and was respectful, not pushy. Always a pleasure doing business.

  • Review 77 (2024-07-15 - Rating: 5)

    Cody was a professional !He fixed my older unit after informing me that my unit may need replaced some time in the future.He gave me estimates of replacement costs and left it up to us. No pressure !I would recommend Cody to anyone needing service.

  • Review 78 (2025-01-02 - Rating: 5)

    John is a very nice man and good worker. He explained what he was going to do to solve my issues.

  • Review 79 (2024-07-25 - Rating: 5)

    Quality Heating and Cooling are great to work with, they got out to see us quickly and were able to explain the issues and options and pricing right away. Lloyd the technician was very thorough and professional, I would highly recommend using them!

  • Review 80 (2024-10-07 - Rating: 5)

    Mike was a very nice representative of your company. We found him honest and easy to talk to. We have a lot of trust in your company.

  • Review 81 (2024-08-09 - Rating: 5)

    Quality never disappoints. Cody was my certified technician that came out, and he was so informed, respectful and efficient. He diagnosed the problem and helped me navigate what my next steps would be.

  • Review 82 (2024-08-28 - Rating: 5)

    Our AC unit went out over night. I called first thing in the morning and Cody came the same day! Installed a new capacitor very quickly. Easy amd friendly to deal with!

  • Review 83 (2024-07-10 - Rating: 5)

    We were very pleased with the installation of our new furnace and a/c by Quality Heating and Cooling. I have recommended them to others and would recommend them again. Jacob was fantastic. I bought pizza for the installers, they each ate one piece and were right back at work. The new units are great. I was astonished at the smaller size of the new furnace. Im very happy that we decided on a Trane system. Quality installed my old Trane air conditioner and we got 29 years from it! Jacob and Lloyd cleaned up the job site, walked us through everything, and were very patient with our questioning. I couldnt be more pleased.Fred was all business. Got right to work, did a great job. Answered all my questions. Went over several things that I needed to be aware of. Good job.

  • Review 84 (2024-06-21 - Rating: 4)

    In a very frustrating off hours situation Joseph was very professional and helpful. If I had anything negative to say I would say the frustration was with whoever sold me the air conditioner/ furnace unit . It was a top of the line Trane unit only 2 years old with bran new pipes, parts, and lines. Somehow there was a leak or it was low on refrigerant and even with the warranty I was responsible for paying to fix it. Im not sure how a bran new system with new pipes can have that, but if that does happen then why is it my fault. Wouldnt it be the company or staff that installed it? It was fixed in the end and Joseph was very helpful and explained everything, definitely wasnt a service issue just product. Thanks for everything Joseph, you made a tough situation less stressful.

  • Review 85 (2024-09-30 - Rating: 5)

    Andrew was very personable and professional. He did a great job for us as everyone does at Quality Heating and Cooling.

  • Review 86 (2024-08-08 - Rating: 5)

    John was very thorough and honest! We truly appreciated his service. He explained everything in detail and did not make us feel pressured.

  • Review 87 (2024-09-12 - Rating: 5)

    Nick polite and works hard and efficiently he is awesome! Very good experience overall working with Quality Heating and Cooling from quote to finish. Would highly recommend!!

  • Review 88 (2024-09-27 - Rating: 5)

    Ryan was very professional. Took his time to troubleshoot what the problem was and then showed me how to correct it in the future. It was something very minor and he only charged me a service call amount. My house is cool again!

  • Review 89 (2024-06-05 - Rating: 5)

    Wonderful service from Samuel Rogers and Sam Short installing our new air conditioning today. Very thorough, tidy and professional. They even went the extra mile to have a portable air conditioner dropped off as we had a painter working upstairs in the heat! Weā€™ve been very happy with Quality Heating and Cooling!

  • Review 90 (2024-12-19 - Rating: 5)

    Very personable! Efficient! And explained everything he was doing!! Thanks for changing the filter!! Again thank you for such good service!!

  • Review 91 (2024-06-19 - Rating: 5)

    Technicians who installed air and heat were efficient, organized, personable, and thorough in their installation. They cleaned up nicely and went over everything at the end making sure we understood how everything works. They showed us the air conditioner outside and explained its operation. They showed us the furnace and it operation. They demonstrated the thermostat and how it works. The were patient and answered our questions.Their work was excellent, neat, and well-done. We could not have had better technicians than these to men who installed our air conditioner and furnace. The are #1!If you are looking for a quality product, quality company, quality relationship with a company, than I highly recommend Quality Healing and Cooling in North Canton, Ohio. You will not go wrong with these people!

  • Review 92 (2024-08-12 - Rating: 5)

    John did a wonderful job on our scheduled AC unit check up. He explained everything to me, was very friendly and was a big help!

  • Review 93 (2024-10-17 - Rating: 5)

    Service was all good. Ryan was courteous, professional and efficient. Informed me of discounted additional items of interest and provided quote.Thank you.

  • Review 94 (2024-10-02 - Rating: 5)

    Excellent service provided by our technician Mr. Dimaria. He explained the situation and helped outline some prospective options for getting some of our income appliances serviced

  • Review 95 (2024-11-20 - Rating: 5)

    Josh was knowledgeable and friendly and got right to the task. I was very happy with his service. He was able to diagnose the problem, fix it and followed up with his manager so all were aware of the issues. Well done.

  • Review 96 (2024-05-24 - Rating: 5)

    From my first phone call everyone was kind and patient and explained all the steps clearly. Joseph was extremely polite, professional and knowledgeable and completed the service successfully. I am very satisfied with my experience with this company. I will definitely use them again and highly recommend them!

  • Review 97 (2024-10-07 - Rating: 5)

    We have used Quality for 30 years. Never disappointed. Alex Savatt did a great job and was very professional.Today Ryan Glover worked on our furnace and was very professional. Ryan explained everything to us. We recommend Quality!

  • Review 98 (2024-09-16 - Rating: 5)

    Appreciated the prompt appointment and the work Tim did on our water tanks. Great communication, thorough and efficient work, preventative maintenance canā€™t be beat!

  • Review 99 (2024-07-26 - Rating: 5)

    Joseph Perrodin is an outstanding HVAC tech and I hope he is available for my Winter service call. He took his time to do a thorough job and made recommendations on what to do to regarding my equipment.

  • Review 100 (2024-12-05 - Rating: 5)

    John was very thorough and explained things in a way that I understood. Quality Heating has always employed very knowledgeable staff.

  • Review 101 (2024-11-22 - Rating: 5)

    The staff is very nice and communicative. Andrew is wonderful; on time, polite, personable, and knowledgeable.

  • Review 102 (2024-06-26 - Rating: 5)

    Andrew was able to assess our problem and let us know what it was going to take to get our A/C back on line. He told us he would get the pricing we needed and he or someone in office would contact us. He was good to his word and we are on track to resolve our problem.

  • Review 103 (2024-11-04 - Rating: 5)

    Fred was outstanding. He went above and beyond making sure the system was bled properly so it would work correctly.

  • Review 104 (2024-06-14 - Rating: 5)

    Donald came out today and was very professional and friendly, he fixed our issues and got me into the program to help save money in the future. Im very pleased and happy with his service and will be using this company for a long time! šŸ˜€Adrienne

  • Review 105 (2024-07-05 - Rating: 5)

    Quality was able to schedule me on the same day with very short notice. Much appreciated. Alex, my technician was thorough, and explained things to me in depth. Very pleasant and professional young man.

  • Review 106 (2024-10-19 - Rating: 5)

    If you are ever lucky to have Collin working on an instalation at your home, you are in great hands. Very professional and caring. He worked tirelessly (as well as Chuck and Shawn) for over 8 hours!! Always smiling and contentious about his work. As busy as he was, he would stop to answer a question. He wouldnt make you feel that you were a bother and made sure you understand everything. He is definitely part of the Quality in Quality Heating and Cooling. Thank you.

  • Review 107 (2024-06-15 - Rating: 5)

    John arrived at the house with a smile. He was courteous, and polite, and easy to talk to. He did an outstanding job looking at all the equipment. The forced air furnace, the boiler, the hot water tank and the central air unit.John impressed me so much that I asked him to return next year to do my yearly maintenance on the heating and cooling equipment.

  • Review 108 (2024-03-21 - Rating: 5)

    Blew me away with their amazing customer service. They came out and I got exactly what I needed. They work with you on whatā€™s best for your home and wallet. The install guys were very good and installed in a very good way. Everything looks amazing. No hack job install. All pro pressed copper and great looking systems. Nicholas Ridenour was my contact and I would recommend that man to my closest friends and family. In fact he was recommended to me by family.

  • Review 109 (2024-10-28 - Rating: 5)

    Ryan Glover is top notch. I will always request him to service my furnace. He is professional and thorough

  • Review 110 (2024-08-04 - Rating: 5)

    Hannah was great. She explained everything she was doing as she did it, and was approachable and friendly. She fixed our issue by replacing a wire that had shorted. The company had great communication when sharing when Hannah would arrive at our house. Their sending her picture via text before she arrived was very appreciated.We also received service from Luka on another occasion. He was friendly and explained everything he was going to do during his visit. He maintained a positive attitude even when he encountered things he was not expecting (having to go into an attic and heavy rain).

  • Review 111 (2024-12-24 - Rating: 5)

    Andrew Roberts was our technician. Very professional very polite. Great employee.

  • Review 112 (2024-09-11 - Rating: 5)

    Ryan is AWESOME!!! Very knowledgeable and very thorough. Happy to answer any questions you have. Happy to explain his reasoning and the process. I highly recommend him for all your HVAC needs

  • Review 113 (2024-05-24 - Rating: 5)

    Cody Ocel was fantastic. He took the time to explain everything, answered all of my questions & acted as if I was the only appointment he had today, Friday, May 24, 2024. He is quite an asset to Quality Heating & Cooling & if I could, Id recommend & give him a substantial raise! Thank you for this opportunity for my thoughts & review.

  • Review 114 (2024-11-05 - Rating: 5)

    This is an update. Fred was here today to check my new furnace to assure that all functions and installation were copacetic and they were. Fred informed me that one minor change was needed in the ventilation. Once again everything was handled with professionalism along with a friendly demeanor.Just had a new furnace installed today. Once again absolutely no complaints. Great communication and very professional job done. Highly recommend this company. I now have a three peat with them, furnace, air conditioner and tankless water heater.

  • Review 115 (2024-08-30 - Rating: 5)

    Thank you for great service! Ryan was very polite, honest, and helpful. I really appreciate your company standards for great service!

  • Review 116 (2024-11-16 - Rating: 5)

    Derrious was exceptionally courteous and professional, consistently keeping me informed about his progress. I strongly recommend him and Quality Heating & Cooling!

  • Review 117 (2024-11-01 - Rating: 5)

    Technician Darrius gave outstanding service, going above and beyond. Couldnt be happier with his visit today!!

  • Review 118 (2024-05-21 - Rating: 5)

    I am amazed how quickly and efficiently the Quality team (Jaxon and Jacob) installed my new furnace and air conditioner. I realized my old system needed to be replaced on Sunday, they had a rep (Cody) at my house before 10 am on Monday, and the entire system was installed and tested Tuesday by 3 pm. Thank you to the Quality team for making this purchase and installation so easy and pleasant. My house is now cool on a day with record heat.

  • Review 119 (2024-11-05 - Rating: 5)

    Cody is very knowledgeable, efficient, friendly, and professional. We are happy we scheduled with Quality Heating and Cooling.

  • Review 120 (2024-12-31 - Rating: 5)

    Had my yearly furnace check up. John DiMaria was my tech. He was super nice, very knowledgeable and took me step by step of what he was doing and what I needed. Got a great price for a much needed hot water tank thanks to him.

  • Review 121 (2024-08-14 - Rating: 5)

    Andrew was very knowledgeable, professional and friendly. Did a very thorough job in the maintenance check on our air conditioning system. You can send him out to us any time!

  • Review 122 (2024-04-09 - Rating: 5)

    The Quality Heating + Cooling team is truly the best in the biz. From installation to service, I canā€™t recommend Quality enough. I recently had a service appointment with Alex. He was very knowledgeable, friendly and professional. He advised on things that needed to be to fixed and was able to order new parts and do the full replacement within a day. Top notch!!!

  • Review 123 (2024-04-24 - Rating: 5)

    I just had a brand new air conditioning unit and furnace installed from the beginning to the end. It was an amazing experience. Quinton, the salesman sealed the deal for me. Nicholas, the installer and his helper were absolutely amazing, polite, fast, and never bothered me once. I really appreciated that. Very upstanding young men and I would recommend them to anyone. So glad I went with this company.

  • Review 124 (2024-07-26 - Rating: 5)

    John D was the technician who serviced my HVAC system. He was very knowledgeable, kind and courteous. A great asset to the Quality team.

  • Review 125 (2024-10-25 - Rating: 5)

    Collin Brown and his installation team were excellent in installing our new furnace and air conditioner. They were prompt, professional and sensitive to our needs, which included moving their box truck so my wife could leave the house for an appointment. After the installation was completed, Collin made sure to demonstrate how the thermostat and carbon monoxide detector worked as well as showing me all of their work. He continually checked to see if I had questions or concerns. Another high quality job!

  • Review 126 (2024-10-07 - Rating: 5)

    He was on time and he was very Thorough and went right to work and got it done and let me know what needed to be done in the future and was very nice about it and it was good. All good.

  • Review 127 (2024-06-04 - Rating: 5)

    We use Quality Heating and Cooling for our home when needed. We had them come out for our annual air condition checkup. Joseph Perrodin was our technician and he was very professional and explained everything very well. He was polite and made sure we were happy with everything before leaving. A+++

  • Review 128 (2024-07-07 - Rating: 5)

    I highly recommend Quality Heating & Cooling! Mike came and gave us a quote for a new system when our old system was not working. He was very thorough and professional in assessing our needs and explaining our options. Nick, Collin, and Sam installed a new furnace/AC unit in our house and were very professional and efficient. Nick explained everything thoroughly before they left. I was told another member of their team will be out to ensure that everything is working properly and to our satisfaction. Quality Heating and Cooling was highly recommended by some friends and they definitely did not disappoint! Would not go anywhere else!

  • Review 129 (2024-11-21 - Rating: 5)

    We love Joseph Perrodin! He took thorough pics to describe verifiable recommendations, explained the process of said recommendations and inquired if we had any additional questions or concerns. Hopefully well get to see him again for our future contracted services.

  • Review 130 (2024-02-20 - Rating: 5)

    Quality Heating and Coolingā€™s team of men did an excellent job for our family. They patiently spent 3 hours figuring out what was wrong with my former furnace. Then ended up replacing it very soon after. Everyone was very courteous and the last employee even put a new handle (with leftover piping ) on my broken broom! They even came soon after and set my thermostat to all the different temperatures I needed throughout the day. I am very thankful for all of their work! Iā€™ve had the new furnace for about 4 months now and itā€™s been running perfectly! Thank you Quality Heating and Cooling!

  • Review 131 (2024-05-10 - Rating: 5)

    Just joined the Home Comfort Club and had my first AC maintenance visit. Alex, the technician is a legend šŸ˜„ I was very comfortable having him in my home. Even the dog liked him! He was very thorough and explained everything superbly. Iā€™ll sleep better knowing my system is operating as it should. ~Satisfied Uniontown Customer šŸ‘šŸ¼

  • Review 132 (2024-08-26 - Rating: 5)

    Good job! Very detailed also asked if I had any questions. Thanks for your great service. Im a member now. The install was fast!

  • Review 133 (2024-10-07 - Rating: 4)

    Ryan did a good check of hvac but issue did not show so hopefully it was a glitch only. Polite, thorough and explained his processes.

  • Review 134 (2024-07-09 - Rating: 5)

    Tylor B was absolutely amazing!! Fantastic people skills! He was very respectful to us and the house! He explained everything as he was doing it! He went above and beyond!! After the job was completed he told us about all the services! We signed up for membership and saved a tone! Tyler took pictures of all equipment we had for future services!! I really like the way Quality Heating & Cooling communication is! The office staff were very helpful as well!!

  • Review 135 (2024-05-30 - Rating: 5)

    We had a problem with our ac. I called on Mon morning to see if someone could come out to our house to see what the problem was, and they sent someone that afternoon. Alex diagnosed the problem and fixed it within a short amount of time. We really appreciated how fast, efficient, and detailed he was.

  • Review 136 (2024-11-07 - Rating: 5)

    Tim serviced my furnace and did a great job, he also drained the hot water tank. He was professional and on time.

  • Review 137 (2024-09-16 - Rating: 5)

    They did a great job air conditioner works really fine havent used the heater yet it cleaned up their messes really nice and they walked me through the process

  • Review 138 (2024-12-11 - Rating: 5)

    Jacob was outstanding! Very kind and very clean with his work and clean up. Show me all the pictures that were taken and how to work the humidifier and other important information.

  • Review 139 (2024-04-26 - Rating: 5)

    Im extremely impressed with the service I received today. I was called by Katie for a tune up for my furnace and was scheduled two hrs later. Cody was prompt and as efficient with his work as usual. It cant get any better than that

  • Review 140 (2023-12-02 - Rating: 4)

    My experience dealing with this company..worked with me to get the best discount and price.why signing the contract it was said by sales rep if any problems a rise with your 30 year old system well fix it free..some other things needed replaced was an additional charge...they were on time got the system installed on day 1

  • Review 141 (2024-06-20 - Rating: 5)

    Jacob and everyone at Quality Heating and Cooling are amazing. Exceptional on customer service. Fast turnaround from estimate to installation Very pleased with everything. A+++

  • Review 142 (2024-11-18 - Rating: 5)

    Friendly service with good communication and upfront pricing. I highly recommend Qualitys yearly maintenance plan.

  • Review 143 (2024-11-27 - Rating: 5)

    Noah from Quality Heating was very professional and helpful in completing a maintenance check on my furnace & water heater.

  • Review 144 (2024-11-10 - Rating: 5)

    Quality Heating and Cooling did a great job installing my Trane Furnace and AC. I would highly recommend.

  • Review 145 (2024-10-30 - Rating: 5)

    This was my third time using Quality Heating and Cooling. Their serviceman, Tim, was very thorough with my AC service/tune-up. He diligently checked and cleaned my unit. He was patient in explaining anything that he saw and did to my unit. I will be using this company to service my furnace in the fall.

  • Review 146 (2023-12-29 - Rating: 5)

    Quality Heating and Cooling of Stark County, Ohio!! Just a note to say you have an amazing crew working for your company!From Erica, who calls to arranges all of our the appointments, to Dan, our technician who comes to check our system, to Mike our Project Manager, who walked us through the options for the right system needed for our house.And, thanks to the installation team, Jaxon, Jacob and Collin! It was a long day for you all, but what an amazing job.Quality Heating and Cooling, you have an amazing team. You are very fortunate. But, then again, good customer service usually starts from the top. Good job all!

  • Review 147 (2023-12-20 - Rating: 5)

    I had a local place come by to take a look after the heat exchanger went bad on my furnace. I didnā€™t want to go with them ultimately and Quality Heating was recommended so I called. Quentin drove the next county over, on short notice. He went room to room, calculating what size furnace was necessary, explaining the details while providing several options. I ended up with a good price, a Dominion rebate, and tax credit due to how efficient the furnace is! Today was installation day. They send you a text with a picture of the person coming and a little info on them, which I appreciated. They all were great and incredibly polite. The equipment is very nice and easy to use. I also. Would like to compliment the woman I spoke to just to set up the appointment. She was great too! the woman I spoke to when I called to get someone out. AND THEY LEFT COOKIES! Cā€™mon, letā€™s get these people bonuses! Thank you all!

  • Review 148 (2023-11-09 - Rating: 5)

    Quality Heating & Cooling is a great local company. They are always willing to work with the customer to make sure your needs are met.Yesterday I had an important appointment l could not miss. When I told Quality Heating and Cooling this, they made sure their tech guy knew. Cody arrived early and he was fast and efficient. He got the jod done quickly and thoroughly and finished ahead of schedule. Thanks!

  • Review 149 (2023-11-06 - Rating: 5)

    We chose Quality Heating & Cooling based on their reviews and the product and service they offered. Through a few issues during installation in September this year and afterwards, we were concerned that maybe we might not have made the right decision. Our account was a challenge and Quality Heating & Cooling stepped up to the challenge. This is a Company that stands by their equipment and service. We worked with some really great members of their staff and was amazed that they were determined to make things right. Yes, we did have the two year, no question asked buy back option but we kept trying to believe in their quality service motto. Recently Paul came to our house and listened to our concerns and was able to work with us in resolving the issues. We are glad we hung in there and we are definitely glad we did. We recommend this Company and Staff only if you want a great product and excellent customer service.

  • Review 150 (2024-09-26 - Rating: 5)

    Called at night and left messsge. Office called next morning and had tech to house by 10 am. Air fixed by 11. Very friendly and efficient!

  • Review 151 (2024-03-12 - Rating: 5)

    Our service representative was one of the best people I ever have come to my house and fix something that needed repair on the spot. I call your company about our furnace and it not heating up. We spent last night in the cold and had called other businesses who all turned us done for next day repair. However you comply responded with in minutes of picking up the phone. Within an hour your representative was there and repair our furnace. He also went up and beyond and gave us an idea on how to repair another pieces of equipment within our house. (now he was not qualified to do the work, but his knowledge of how to help me repair it was valuable). Thank, I have you in my contacts and will not hesitate to pick up and give you a call when something else breaks down. God Bless.Terry & Susan

  • Review 152 (2024-09-13 - Rating: 5)

    Ive had Quality out twice, once for a malfunctioning central air unit (Alex S was my technician) and once for a routine water heater flush (Noah M was the technician for that), service was great both times, any issues were described in detail, and their monthly service plan paid for itself on my very first service call.

  • Review 153 (2024-07-31 - Rating: 5)

    The technician was prompt, courteous, and professional. He addressed all of my questions and laid out my options clearly and honestly. I would never go anywhere else.

  • Review 154 (2024-02-10 - Rating: 5)

    Cody was very professional and went above and beyond to make sure we understood all of our options including proā€™s and conā€™s. Thanks to Cody we were able to select the best system for our needs and budget.Lloyd was onsite with his team to install the new system in less than 24 hours. Like every experience Iā€™ve had with Quality they were professional, knowledgeable and courteous. They explained the work they were going to do in detail. They finished on time with minimal interruptions. The installation quality is definitely top notch and they cleaned up so well when they were done you wouldnā€™t have known they were even there.Quality Heating & Cooling really understands the benefits of doing the ā€œlittle thingsā€ so well. I would never call anyone else.

  • Review 155 (2024-05-22 - Rating: 5)

    Don McClelland did an excellent job and was very professional and had the work done in a timely fashion! I will definitely be doing business again With quality heating and cooling. I have Never had a bad experience with this company!!!

  • Review 156 (2024-10-29 - Rating: 5)

    Derrious was very approachable and explained everything in detail. We became new Club Members. Looks to be savings in the future.

  • Review 157 (2024-06-10 - Rating: 5)

    We had an entirely new HVAC system installed Friday. Jaxon and Isiah did an excellent job. They were prompt getting here in the morning and explained all the pieces and parts very clearly. Because of the weather, we have not had to turn on the AC, but we are confident this Trane system will not disappoint.

  • Review 158 (2024-05-18 - Rating: 5)

    Quick, expert repair with a twist. The twist, a realization by the technician that an incorrect outdoor air-conditioning condenser had been installed 2 years previously at the time of a new complete HVAC installation in the dead of winter. Recognizing the discrepancy our service person contacted the home office and worked out an equitable plan to make things right (replace with a new condenser, or refund). Basically, a person doing the right thing when it would have been so easy to choose another path. Kudos, and a restoration of faith in the goodness of people. Thank you, Cody.

  • Review 159 (2023-09-04 - Rating: 5)

    I am very happy to share our experience with Quality heating and cooling. First of all they are very thorough prompt and reliable! They follow through on everything, they go out of their way to accommodate you with all of your needs. And, everyone I have dealt with has been very professional and educated on taking care of our heating and cooling needs. Our scheduled check up on September 1 with Alex in our Duplex was very pleasing. He spent nearly 2 hours on each side going over everything, left us the information that we needed to have and then they follow through with an email complete with photographs of everything the technician did. I would highly recommend them to anyone and have done so I am a member of the Club Pass which allows me discounted services as well as front of the line appointments when needed!Itā€™s very nice doing business with a reputable company!Bonnie May

  • Review 160 (2024-09-04 - Rating: 5)

    Cody was very thorough and went above and beyond to make sure all of my concerns were addressed.

  • Review 161 (2024-05-08 - Rating: 5)

    Replaced the furnace and installed AC, we couldnā€™t be happier. The whole process went smoothly and there were no surprises. Everyone involved were professional and so nice. We recommend Quality heart and cooling to anyone.

  • Review 162 (2024-07-17 - Rating: 4)

    Tim was friendly and quickly diagnosed the problem with my AC unit. Replaced capacitor and checked operation of unit. Pricing a bit high but service was good.

  • Review 163 (2024-11-26 - Rating: 5)

    Cody was very knowledgeable. He does his job well. Answering all questions.

  • Review 164 (2024-07-20 - Rating: 5)

    Cody was amazing, he was on time and very knowledgeable I appreciate his insight and how he worked with the warranty company to try to get my unit fixed

  • Review 165 (2024-10-06 - Rating: 4)

    Did a great job. Very professional and polite. They took care in cleaning up once complete.

  • Review 166 (2024-11-26 - Rating: 5)

    Cody was very knowledgeable and professional and met my expectations fully.

  • Review 167 (2024-03-25 - Rating: 5)

    Thank you Tyler for all you did to find the solution to our our gas smell coming from our furnace.All the step by step process and explaining everything and coming back to install the part that was needed. Thank you for great work and thorough inspection and service.Thank you quality heating and cooling for another outstanding customer service experience.

  • Review 168 (2024-08-20 - Rating: 5)

    I had my maintenance check, and Drew was the technician for this visit. He was very professional and friendly. He did a very thorough job. I would highly recommend him and Quality Heating & Cooling

  • Review 169 (2024-11-12 - Rating: 5)

    Noah arrived promptly after text that he was on his way. He performed my annual furnace tune-up; was punctual, courteous and completed the job in about an hour. He inquired as to any issues/problems with the unit (none) and reviewed everything he did upon completion. Ive been using Quality Heating & Cooling for all my HVAC needs since 1980. Ive never been disappointed with their services or products.

  • Review 170 (2024-09-13 - Rating: 5)

    Luka was very professional and was patient when explaining everything to me. He answered all of my questions and was wonderful to work with. Highly recommend!

  • Review 171 (2024-05-02 - Rating: 5)

    Tech was very knowledgeable and thorough. He brought to our attention problems and potential issues with our heating/cooling systems. He researched our equipment and informed us of warranty status. He was easy to talk to and very professional.

  • Review 172 (2024-02-10 - Rating: 5)

    Jakob was pleasant, knowledgeable, wore shoe protectors for our floors and kind. He was also patient with our dog who was being persistent in being petted which he took time to do. If we ever need service I would thoroughly trust him to come back into our home. Thank you for wonderful service Jake!!!

  • Review 173 (2024-07-18 - Rating: 5)

    John was on time, friendly and very thorough. He took time to walk me through the whole process and explain all of my options and payment plans.

  • Review 174 (2024-11-18 - Rating: 5)

    Don was knowledgeable and persistent. The problem end up as a bad wire in the wall between the thermostat and the AC/Furnace in the basement. Thus is a 96 year old house so replacing that wire was a challenge but Don got it done. I am new to Massillon and have found the HVAC company I will work with. We signed up to be a maintenance customer. BTW Don was on site before 2 other companies I called even responded to my call for assistance. I am a customer for life.

  • Review 175 (2024-12-28 - Rating: 5)

    Timothy Coblentz from Quality Heating did a thorough job of inspecting and tuning up our two furnaces and was very pleasant. Well done!

  • Review 176 (2024-08-19 - Rating: 5)

    Very knowledgeable got the job done in a timely manner. Very thorough with explaining issue and how it was resolved. Highly recommend.

  • Review 177 (2024-01-02 - Rating: 5)

    They installed my mini split quickly and professionally. Scott did a great job! Will Harveys post installation follow-up visit to double check on the system was a very professional touch. He made some minor adjustments that have my system running like a top! Bravo to Quality Heating and Cooling! Too bad there arent 6 stars to give!

  • Review 178 (2024-06-19 - Rating: 5)

    Joseph Perrodin, the technician with Quality Heating and Cooling was the one scheduled to check and take care of our cooling system. He arrived on time, performed the diagnostic test and identified where and what the problem was with the system. This to me was attestation of his professional knowledge. He provided opinions on how the problem would be resolved whichever fitted my budget. In discussing the options, he was polite, respectful and friendly. He also presented us with club membership enrollment and a set of annual benefits to be enjoyed. He replaced the part was needed and the cooling system started working in no time. We were satisfied with his handling and resolving of our problem.

  • Review 179 (2023-08-25 - Rating: 5)

    Best customer service, they came and did a great job. Answer any question I had. Explained everything in details so it make sense. I would recommend them to other.

  • Review 180 (2024-11-19 - Rating: 5)

    Technician was polite, respectful, professional knowledge. Very clear about my options and offers ..I will be a return customer..Ty!!!

  • Review 181 (2024-07-03 - Rating: 5)

    John D was excellent. On timeā€¦good communications.He was extremely thorough. Courteous.Quality Heating and Cooling great HVAC co

  • Review 182 (2024-11-11 - Rating: 5)

    Tim was very thorough and did his best to ensure that everything was properly done.

  • Review 183 (2024-09-16 - Rating: 5)

    Very thorough work and clean up! We have used Quality for a new furnace and a tankless water heater and both jobs have been great.

  • Review 184 (2024-07-10 - Rating: 5)

    Cody did an amazing job of fixing our air conditioner! He was very knowledgeable and took the time to explain my options.

  • Review 185 (2024-07-25 - Rating: 5)

    Don was a FABULOUS technician. Knowledgeable, friendly, professional, efficient and I would request him every time if I could. Thanks again for your help, Don! Keep up the good work -- we appreciate it.

  • Review 186 (2023-12-03 - Rating: 5)

    Was a pleasure doing business with your team! Mike was the only one out of 4 estimates to take the time and measure my house, count windows and assess my previous duct work. Not to mention due to my work schedule he made the trip out to my house 3 separate times to make sure everything was right for my install.As for the install itself I couldnā€™t be happier with my new system Scott, Jake and Brandon were extremely thorough. And very professional they did great work rerouting numerous ducts and gas line.Itā€™s the little things this company does thatā€™s the difference, they really go the extra mile.Be sure to take advantage of their 5 year same as cash offer while itā€™s still available that kind of deal is unheard of these days. It was easily the best option i found for replacing furnace and AC

  • Review 187 (2024-06-25 - Rating: 5)

    Joseph was extremely kind and helpful! He was thorough in his inspection and diagnosis of our issue and was very knowledgeable of the issue and its resolution! We appreciate his help!

  • Review 188 (2024-10-04 - Rating: 5)

    John DeMaria went above and beyond for us and found a serious risk with our hot water heater while performing the annual service for our furnace. He saved us thousands in likely damage as well as possible injury.The company is easy to reach and gives their techs the time to do a thorough job.The owner is responsive and involved.Highly recommend!

  • Review 189 (2024-09-18 - Rating: 5)

    As expected Quality Heating and Cooling provided excellent service by a very pleasant and knowledgeable young man named Noah. He was very thorough and helpful.

  • Review 190 (2023-09-11 - Rating: 5)

    First person to come to my home was Mike. Mike took measurements of the existing ductwork, took measurements of all our rooms and gave us options on a new furnace, air conditioner as well as a new water heater. Mike was very professional and very knowledgeable. Nick and Collin did the install for us about a week later and did a wonderful job. They were very easy to talk to and were very conscientious of their work. Fred Parsons did the post-install quality control visit and was awesome. He checked everything thoroughly and answered all the questions that I had. Everyone we have talked to either on the phone or in our home have been very impressive. Quality Heating and Cooling is the best.

  • Review 191 (2024-09-23 - Rating: 5)

    Cody was very nice and professional and explained the different options available to us for our issues

  • Review 192 (2024-12-27 - Rating: 5)

    Excellent service as usual, Fred was very professional, he came in and did what he needed to do and when he was done he explained what was going on, thank you guys for the service that you provide to us.

  • Review 193 (2024-04-11 - Rating: 5)

    Alex and John , who is an apprentice, arrived to our home on time to perform the annual check up on our AC. After completing the inspection, Alex discussed the need for a part to be replaced at some point in time, but left the decision up to us. He gave a thorough explanation of how the part affected the operation of the system. We decided to replace the part. My husband and I were very pleased with the call today. We are very pleased with the service, cost and all aspects of the quality that has been provided by this premiere company including Customer Service.

  • Review 194 (2024-03-20 - Rating: 5)

    Showed up on time. Andrew explained everything in detail and finished the service in a timely manner. He was polite, answered all the questions that i had and left no mess behind. Im always satisfied Quality Heating and Cooling.

  • Review 195 (2024-09-29 - Rating: 5)

    Ryan was very professional and went over the service with us at the end. I highly recommend Quality Heating and Cooling.

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