Alexander Plumbing, Heating & Air Conditioning Co., Inc.
Located in North brunswick, New Jersey
Address: 149 Blackhorse Ln, North Brunswick Township, NJ 08902, United States
Phone: +1 609-987-2424
Rating: 4.7
Services
- On-site services
- Repair services
- Credit cards
- Credit cards
- On-site parking
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-20 - Rating: 5)
Sleeping easy tonight because of Alexander Plumbing’s outstanding service. When closing up my home for the night (around midnight) I discovered that my gas fireplace was stuck in the on position. I am new to this home and do not have the key to the gas valve that leads to the fireplace. The 24/7 operator was kind and was able to quickly connect me with Ken. Once on the phone with Ken, he helped assess the situation on FaceTime, reviewed my gas lines and the fireplace, and ultimately managed to help me turn the gas back down to the pilot. To top things off, Ken did not bill me for the emergency assistance, even though I had him on the phone until close to 1am. Everyone I worked with was helpful, professional, and very responsive. I highly recommend Alexander Plumbing, especially if you have an urgent issue. I plan to have them come to service the fireplace to ensure it works correctly going forward. -
Review 2 (2024-12-28 - Rating: 5)
I called Alexander Plumbing this morning, left a message with the Answering Service, Mike called me back within 5 minutes and put me on Face Time and we walked thru the issue with my Furnace, he immediately saw the problem and explained to me how to fix it. Running smooth now. Mike was pleasant, professional and very competent. I highly recommend Alexander Plumbing. -
Review 3 (2024-12-02 - Rating: 5)
My heating stopped working and I called them. They sent someone in a matter of hours. His name was Spencer, very professional, competent and efficient. He managed to find a quick solution and offered me what else needs to be done in the mear future. Extremely happy with their service. From today on, they will be my go-to people. -
Review 4 (2025-01-02 - Rating: 5)
We had a plumbing emergency on New Years Day 2025, they showed up in a timely manner and solved our issue, recommending a company to do the water cleanup and mold remediation, who were also reliable and responded immediately!! I cannot give this company enough accolades!! Thank you so much!!! -
Review 5 (2024-10-25 - Rating: 5)
Had Alexander out to evaluate a low water pressure issue. They replaced our water pressure regulator and what a difference! Went from only being able to run one faucet at a time to being able to use multiple faucets and the washer with no drop in pressure. I’m so happy! -
Review 6 (2024-11-26 - Rating: 5)
Jim was able to fix my gas fireplace. He was efficient and friendly. He explained the issue to me and how I can correct it in the future. I will definitely be using this service again. Thank you!! -
Review 7 (2024-07-13 - Rating: 5)
Long time customer (25 years). Office staff is always friendly. Field technicians are top notch and NEVER try to sell you something you dont need. Have had them replace our furnace,AC and water heater over the years and never an issue with anything! Thanks to all at Alexander Plumbing,youre the best!!! -
Review 8 (2024-07-28 - Rating: 5)
Fantastic service! I called on a Wed. Spencer came over the next day and wrote the estimate immediately on site for the myriad of plumbing needs around my house: new water heater and water sensor, 3 sink faucet and drain replacements, fixing the outdoor spigot, fixing the tub faucet and drain, and installing a new pan under my washing machine. I paid a deposit and Ron and Jim arrived the next week when I was available. I appreciated that they went the extra mile and stayed the whole day to complete all the work (9am-5:30pm). They did a great job, got along well with each other, and each had a good sense of humor to boot. Ron even vacuumed the hallway where the water heater and washing machine are located afterward with their shopvac (the HVAC and laundry are on the second floor of my townhouse). The carpet looked better than when I vacuum it myself. Their office staff was very helpful and answered all my questions about the water heater permit process. Its a joy to see and use all these plumbing related things I put off for too long. Highly recommend! -
Review 9 (2024-06-21 - Rating: 5)
Alexander Plumbing is great! Everyone you speak to from the scheduling staff on the phone to the techs that perform the work is so kind and professional. I’ve called them twice over the last year for a backed up shower drain and they always send someone out the same day. They take their time and are very thorough. Highly recommend! -
Review 10 (2024-08-27 - Rating: 5)
Alexander Plumbing was excellent from the first call to the actual visit. They are quick to respond , courteous, professional and super knowledgeable. I highly recommend them for all of your plumbing needs. -
Review 11 (2024-10-22 - Rating: 5)
Recommended by neighbor. Our technician Jim, was wonderful and solved a few plumbing issues for us. Very happy customer. -
Review 12 (2024-06-03 - Rating: 5)
Pool heater, that was under warranty, didnt work right after pool was opened. Called Alexander Plumbing and they sent a technician out. Jim was fantastic. He arrived on time and was super courteous and knowledgeable. Ran several diagnostic checks on the heater. Unfortunately it needed some parts replacing. But the next working day Jim came back and got the heater up and running. Bonus was that unit was still under warranty, so it didnt cost me anything. Highly recommend the company. -
Review 13 (2024-08-22 - Rating: 5)
Spencer came to our rescue today. After a hard days work he came out to help our family in need with a toilet issue. My Father has Multiple Sclerosis and with the first floor bathroom out of commission we were in a crappy situation. Knowing this, Spencer didnt hesitate about offering to come over and help clear the issue. Thank you Spencerfor taking pride in what you do and always willing to provide a helping hand! Big Thanks from the Meyer Family! -
Review 14 (2024-12-13 - Rating: 5)
Had a problem with my gas fireplace, Spenser came and figured out the problem, fixed it in no time. Definitely will be using them for future issues with plumbing, heating and AC issues. -
Review 15 (2024-11-20 - Rating: 5)
Mike was very professional, flushed our navien tankless water heater, encountered a minor issue afterwards, but he was able to resolve it with no problem. -
Review 16 (2024-12-25 - Rating: 5)
The service is very good. Christopher is knowledgeable and professional and fixed the hot water issue. -
Review 17 (2024-01-25 - Rating: 5)
Alex is an amazing/honest business man, a hidden gem! I called and asked him several questions and he took the time to explain the pros/cons of each possible solution. He worked to give me the optimal option for me, one that incidentally fell outside of the scope of his work and thus meant he wasnt doing the job. This was one of the best experiences Ive had communicating with a technician and I am not surprised he has such great reviews on Google. Do not hesitate to contact him and please give him your business - we need more businesses like these! -
Review 18 (2024-01-31 - Rating: 5)
Had a knocking in the walls and after some searching, it seemed to have be coming from the pipes so I called Alexander plumbing and a few moments later Mike called me. After successfully diagnosing the issue on the phone, Mike offered to come out despite the late hour and fixed our issue with a great attitude. Very honest and friendly. Definitely going to keep coming to Alexander’s for my plumbing needs. -
Review 19 (2024-02-20 - Rating: 5)
I have used Alexander for years! Their professionalism and customer service are incredible! Very hard to find their level of service in today’s world. My last situation was a leaking toilet on a holiday weekend. A real person answered the emergency number and an employee called within 5 minutes! They are the best. My person this time was Mike! He left my house cleaner than it was before he arrived👍 -
Review 20 (2024-09-09 - Rating: 5)
Jim was very professional and thorough.Got one job done quickly and gave good advice on the next job we will have done with him. -
Review 21 (2024-05-25 - Rating: 5)
I had an issue with my A/C on memorial day weekend and could not get my regular heating and cooling service compny to come out and address my needs. I called Alexander Plumbing Heating & Air Conditioning. Jim came out the next day and resolved my issue. He was very thorough, pleasant and did an excellent job. I commend Alexander Plumbing, Heating & Air Conditioning for your future heating and A/C needs. -
Review 22 (2024-01-29 - Rating: 5)
I was able to schedule an appointment quickly. The workers assessed the situation and was able to return the following day for a new 75 gallon Hot Water Tank installation. The workers were respectful of property, explained everything and finished the job with no problems. Great licensed company -
Review 23 (2024-06-08 - Rating: 5)
Alexander Plumbing came right away to clear my basement back up. They are professional, prompt and do a great job. Id certainly recommend them to anyone needing their services. Mike always answers my questions and or concerns. Thank you Mike & Alexander Plumbing. -
Review 24 (2024-05-02 - Rating: 5)
Had a very good experience with Alexander Heating & A/C. They got us on the schedule for a/c maintenance within a week of call. In the day of service Ron came out to the house. Checked all the components, and made sure the unit was in fine working order. Ron answered all questions we had and that we were fully satisfied with the service performed. -
Review 25 (2024-05-09 - Rating: 5)
Alexander Plumbing is awesome. Spence and Chris were professional knowledgeable and very personable. The whole staff was great start to finish. Very competitive pricing. Would recommend to anyone looking for a professional business. -
Review 26 (2024-04-24 - Rating: 5)
Alexander Plumbing came to my office to repair a water line in our basement. They were quick, professional, and completed the job at a great price. I will definitely use them again! -
Review 27 (2024-04-30 - Rating: 5)
Had plumbing inspection done. Technician, Spencer, did a thorough job. He offered thoughtful advice and suggestions of how he would remediate the issues that need to be addressed. I was impressed by his honesty. Good guy! -
Review 28 (2024-12-30 - Rating: 5)
The men that came to the house did an incredible job. They installed a new furniture and HVAC for our home. They we quick and efficient. The price was fair. I highly recommend them Alexander’s is the best!!! -
Review 29 (2024-03-06 - Rating: 5)
I have used Alexander Plumbing, Heating and Air Conditioning since moving into a new house. They are professional, arrive on-time, perform work as quoted and are a pleasure to work with.Mike Mastroserio performed work for us recently and went above and beyond to save us money and time.In a world where contractors never show up and cant be reached--these guys stand out.Highly recommended. -
Review 30 (2025-01-07 - Rating: 5)
Great team - they had our heat up and running in no time at a reasonable cost. -
Review 31 (2024-12-18 - Rating: 5)
Kind, courteous, fast and efficient - my water heater fell apart and they were there in a flash -
Review 32 (2023-05-12 - Rating: 5)
I have used Alexander on numerous occasions now, and Ive always been very pleased with their service. They are very responsive to my needs and willing to work with my schedule. The work they do is top-notch everything is clean when they leave and works correctly. Todays service was merely to check on the level of coolant in my AC system, since they installed a new condenser last year and they wanted to be sure that it would work properly when it got warm. I recommend them highly and without reservation. -
Review 33 (2023-06-07 - Rating: 5)
I had them come and give me an estimate for installing my new dishwasher. They didnt pressure me to go with them, and they were very informative and helpful. When I decided to go forward with them, they scheduled my service in a very timely manner. The plumber doing the installation was also very friendly and finished the job quickly in a very professional manner. Im very satisfied and would use them again. -
Review 34 (2024-05-02 - Rating: 5)
Excellent service! They were very transparent with the service! Fast and diligent! They changed my HVAC before the summer season! Very knowledgeable and I highly recommend. Their price is not inflated like other companies. -
Review 35 (2024-05-06 - Rating: 5)
Showed up on time, very professional, did a very nice job on the install, and cleaned up everything after. Couldnt ask for more I have 3 original HVAC units in my house, and they have done 2 so far. We will replace the last one next year... -
Review 36 (2023-06-09 - Rating: 5)
Mike was FABULOUS! Came to install ice maker shut off valve, replace toilet valves. Very responsive and knowledgeable. Then when appliances being installed, dishwasher valve was leaking and he came right away. Definitely will use them again when needed and recommend to anyone who asks us. Great service and honest price! -
Review 37 (2023-11-04 - Rating: 5)
Excellent service! I will definitely use this service in the future. I had the best repair guy who explained the whole process in detail. I also have dogs and I didn’t bother the repair guy at all. He was really nice to them that doesn’t usually happen. -
Review 38 (2023-02-10 - Rating: 5)
The folks at Alexander Plumbing were great. They picked up the phone when I called, in response to a leak under our kitchen sink. Their office manager was polite and responsive. Their field tech showed up on time, and was friendly (even to our dogs!) and took care of the leak within about a half hour. Their gave us plain, fair pricing, and picked up the phone promptly when we called back with related follow up questions. Overall, a really positive experience. We recommend Alexander Plumbing. -
Review 39 (2024-01-05 - Rating: 5)
Great experience from the time the technician walked into the door and until he left. Mike was incredibly professional and did an amazing job on the installation of my tankless water heater. Would give 6 stars if I could. -
Review 40 (2023-12-07 - Rating: 5)
Communication by phone is very pleasant & professional ( ty Jessica) during this busy time of year Alexander Plumbing was easy to accommodate a day & time. Service arrived on time. Service expert was thorough, professional, & informative ( ty Ron ) -
Review 41 (2024-01-04 - Rating: 5)
This review is in praise of Alexander Plumbing & Heatings exemplary client-focused staff. Having availed myself of their fine professional service about two years ago, I thought to call them for a recent urgent bathroom issue (a perceived toilet overflow concern). I spoke with Jessica to inquire if anyone could offer some quick advice by phone to remedy the problem. She kindly forwarded my inquiry . To my relief, Mike Mastroserio promptly called me back, and patiently walked me through the quick fix to prevent a potentially BIGGER issue.Its the Top Notch high calibre technicians like Mike Mastroserio who validate the fine reputation and fuel the success of any company, namely Alexander Plumbing & Heating. Remember, little things can go a LONG way for continued success in business. All the Best, Paul Marchese -
Review 42 (2023-11-29 - Rating: 5)
Mike came in on time which is very respectful. He’s very knowledgeable on what the situation of the place and suggested on what to do, the proper way. The only complaint that I have is I called back his office for a follow up and he hasn’t returned my call yet. Otherwise, great company… -
Review 43 (2024-06-30 - Rating: 5)
From customer service to the tech this company is amazing. Came out on a Sunday and replaced my capacitor. Highly recommended! -
Review 44 (2024-09-10 - Rating: 5)
They responded to our call within an hour and solved our problem quickly and professionally. We have always found their service excellent and their service personnel friendly and efficient. Thanks! -
Review 45 (2025-01-01 - Rating: 5)
Thank you, Ron for the prompt, efficient service you provided to clear the sink backup!Happy 2025!! -
Review 46 (2024-03-25 - Rating: 5)
Great service. They came out the same day to fix a plumbing issue we were having. They were knowledgeable and honest and I would definitely use them in the future! -
Review 47 (2023-06-09 - Rating: 5)
Have been using Alexander Plumbing for MANY years. They always do a great job and in a timely manner. Courteous and knowledgeable techs will get the repair or install done as cost effectively as possible. -
Review 48 (2023-05-10 - Rating: 5)
Try to find a Hayward Tech who can work on their products for pool heating pumps. When they had an earlier opening they strategized and called to see if I was available for the Tech to come a day earl. I thought this was excellent service he came within 20 minutes after the phone call. very professional took care of everything kept me informed and you could tell he knew exactly what he was doing I would definitely recommend this company to anyone -
Review 49 (2023-06-29 - Rating: 5)
Ken and his crew were very professional, they replaced my mini split a/c system, responded when they said they would, did a neat job and cleaned up after. I had a question, and they solved it the same day. I would recommend Alexander Plumbing to my family and friends without hesitation. -
Review 50 (2024-10-14 - Rating: 5)
Technician arrived promptly and explained what possible issues were and how they would diagnose. Second technician arrived with needed diagnostic material and they set to work. Thankful for their being careful of floors and mud tracking in. -
Review 51 (2023-12-15 - Rating: 5)
The technician was friendly, professional, and courteous. He did a great job. Ive already scheduled him for some additional work. Im looking forward to working with Mike again. -
Review 52 (2024-06-15 - Rating: 5)
Outstanding expertise and service on heating and air conditioning systems. Small business approach. Reasonable prices. Punctual service.Recommend highly! -
Review 53 (2023-06-22 - Rating: 5)
Had a wonderful experience! We had a warranty repair and the team was quick to diagnose and then got right back out with the parts to fix the problem and get us up and running! Jessica, in the office, is amazing…accommodating, kind, and very responsive! -
Review 54 (2021-04-25 - Rating: 5)
Our prior plumbing service seemed to always struggle with unexpected issues during our service calls, adding extra costs and repeated visits to complete even routine repairs. They were affordable upfront, until extra costs and extra stress made it worthwhile for us to seek an alternative.Thankfully we reached out to Alexander Plumbing, Heating & Air Conditioning.Our estimate for a sink replacement was provided by Ken, the owner, and although it was $110 higher than from the other plumber, I wanted to see how the service from Alexander’s compared.I was impressed – we had supplied the cosmetic parts, and no other additional parts were deemed necessary. Even though an issue was encountered while remounting the original faucet, it was solved ingeniously, without any added expense. The original faucet copper lines were reinstalled, and no leakage observed anywhere.I feel you get what you pay for, and Alexander Plumbing, Heating & Air Conditioning provided us good value and great service. We are already discussing subsequent kitchen and bathroom ventilation projects with them. -
Review 55 (2023-04-18 - Rating: 5)
The technicians are knowledgeable & friendly. They dont shortcut anything & explain everything in detail. Office staff is also friendly & very accommodating when scheduling. They installed electric to gas, new HVAC & AC, added new plumbing & bathroom fixtures. A friend recommended this company to me and I highly recommend using them. 100% satisfied. -
Review 56 (2023-05-04 - Rating: 4)
No show from tech for original appt & no call to let me know he wasn’t coming - ?Called to reschedule for next day - tech (Spencer) who showed was very pleasant & knowledgeable about issue.We decided to have our pool service install new heater - almost $1K lower in price -
Review 57 (2024-08-27 - Rating: 5)
Used Alexander Plumbing before so I know they were good. The advice from the service persons was professional and well meaning. If there is one issue is that, for me, the costs were high, but again the service person made me aware of how it is paid for in the longrun. -
Review 58 (2023-03-17 - Rating: 5)
I use Alexander Plumbing at my place of business, and have always been happy with every aspect of their service.I called Ken, the owner, and asked if he could do me a favor and come to an elderly couples home, who are on a very fixed income and the husband who is bedridden/homebound, to look at their furnace. They had gotten another company to come out and were told they needed to replace their furnace. I was a little untrusting, so I asked Ken to do me a favor and send one of his guys to take a look and tell me what they thought was needed. Instead of sending one of his technicians, Ken said he would meet me there himself. Without going into much further detail, Ken discovered that all that was needed was battery replacement of the thermostat, and that the furnace was in fine working order.. Not only did Ken not charge this couple, he even took the time to change a lightbulb for them, and told them to call him any time they needed anything at all.Ken, and everyone at Alexander Plumbing and Heating, including all their technicians and all their office staff are always helpful, friendly, honest, and trustworthy.Without a doubt, I recommend Alexander Plumbing & Heating EVERY TIME. -
Review 59 (2020-03-12 - Rating: 5)
In the past, Ive mostly used family friends for any plumbing related issues but that was unavailable to me this time around and I knew I needed to call in an actual company but was so scared I was going to get ripped off due to horror stories Ive heard in the past. A friend recommended Alexander Plumbing and I could not have been happier with our service. The plumber sent had extensive knowledge and tried to find us the best solution for our budget. He could have easily talked us into a very expensive option but gave us his best recommendation as if it were his own home. I totally appreciated his honesty and would absolutely use them again the future. My issue has been resolved and it didnt break the bank. Thank you! -
Review 60 (2020-11-15 - Rating: 5)
I was very impressed with Alexander Plumbing. My water heater stopped heating. I reached a live answering service. They were courteous and efficient, I got a timely response from Ken, the owner. Then another response from the plumber covering for the evening. Ken came out around 10 PM and diagnosed the problem accurately. They installed a new water heater on time and at the estimated price. They cleaned up afterwards. Rapid response, courteous, clean workmanship, and integrity. Can’t ask for much more. Ken and his team have my highest recommendation. -
Review 61 (2022-03-21 - Rating: 5)
Highly recommend! I got the name of this business from manufacturer Navien as they are trained specifically in repairing these types of units. The staff came quickly and were very responsive to my concerns. They worked with me to understand all my repair and replacement options and have been very easy to reach/communicate with for questions even after the services were completed. -
Review 62 (2023-11-29 - Rating: 5)
We had a leak coming from our ceiling they were very responsive and Ken ( I hope I remember correctly) was very personable and helpful! Definitely keeping them in mind for our plumbing needs. -
Review 63 (2020-07-23 - Rating: 5)
Called Alexander Plumbing for an emergency plumbing situation. Long story short, we needed our sprinkler pipe fixed. They were the only company that could turnaround within 24 hours to fix the problem for us. We had to shut off our water supply over the entire weekend, during the midst of a heat wave, so it was definitely a painstaking few days. After they fixed the pipe, they actually discovered a leak in our main water pipe, which required a full water pipe replacement. They told us about the situation and promised to fix it in 2 days.2 days later, Ken brought his crew of people (5 people), including excavators, to start the work. They arrived right around 8am on a 95 degree day and quickly got to work. One thing that stood out is that Kens team is diligent and professional. They know what theyre doing -> its no joke of a task. Doing this on a 95 degree day with efficiency was even more amazing.The team was very coordinated and well prepared. With a 30+ year old home, snaking out the old pipe was no easy task as it was more than 6 feet underground and curved in and out. The team knew what they were doing and could easily explain what is going on. Very impressed by the team and would highly recommend Alexander Plumbing for any plumbing-related issues. -
Review 64 (2021-09-07 - Rating: 5)
We had a leak in our bathroom shower. We were scheduled for a Wednesday morning appointment, but there was a cancellation and they called back to offer us Tuesday morning instead. The plumber was quick, efficient and friendly, and we are SO relieved to have our shower working again. Thank you Alexander Plumbing and Heating! -
Review 65 (2016-05-08 - Rating: 5)
We were referred to Alexanders from the company where we purchased our gas log set. We had no prior experience with them. When we ran into a problem, Ken Alexander was so helpful that we couldnt believe it - he treated us like family! He had a thorough knowledge of the situation, fixed it with no problems, took the time to explain everything to us & even came back a few days later (with a smile on his face!) when we couldnt figure out something. We will continue to call upon them in the future, and we cant recommend Alexanders Plumbing more emphatically!! -
Review 66 (2020-06-16 - Rating: 5)
Alexander plumbing is simply the best!!! Been using them about a year and half now. Always on time, courteous, clean and respectful!!! We were lucky enough to have Chris several times as we had more then one issue w plumbing in our home. He is top of his game and fixed everything perfect and figured out a puzzle just today that was baffling us all!! It’s a simple fix and part, so we are all happy about that!!! I’m extra happy, I was fearful it was a piping issue but it was not!!! They are such a gd family owned business, from the initial call w your issue to the secretary, to you appointment time and them coming to you Is all done w ease and a smile. Everyone is kind and happy. Fully capable, amazing plumbers and very tidy and respectful of your home!!! If I could give more then 5 stars I absolutely would!! Would recommend them to anyone I know in need of an excellent plumber!!! -
Review 67 (2024-11-05 - Rating: 5)
Excellent service! Jim was professional and fixed my sink quickly. -
Review 68 (2018-08-09 - Rating: 5)
I called Alexander Plumbing because my ac unit had stopped working and I had a screaming baby and upset wife in the middle of a heatwave!! Thank God they had 24 hr emergency service and actually came to my house right away. Reading the past reviews I was a little skeptical at first but I figured I’d try since they were able to get out to me right away. Their pricing was surprisingly competitive, even at 4 am and the tech was really nice. I’d definitely use them again. -
Review 69 (2024-01-28 - Rating: 5)
Chris was great. He arrived exactly when he said he would. He knew what the problem was with my shower cartridge. Got the work done professionally. Thanks Chris. -
Review 70 (2022-07-30 - Rating: 5)
7/292022 Update. I dont write a lot of reviews but when I find someone or a compqny that has repeatedly gone out the thier way to assist me or on the other side of the coin are bad enough I feel people should hear about it (we all ready have everyone complaining.about little things so I am selective negative comments) I have been using Alexander Pluumbing for aany number plumbing disasters over the years (and I have had a few).maintenance and my HVAC maintenance. The owner of Alexander has been honest, fair, professional and makes sure his teams are providing top notch service. This company is small enough where you can talk to the owner but skillled ebough.to handle anything thrown their way. They stand behind all their work coming back if necessary. Most important is they are honest they tell you the straight story as soon as they know whats.going on good news or bad (no unexpected charges), second they are reliable they get here when they say (when they cant they call) they do great work, the entire team does quality work are professional and respect their customers willing to.aslnswer questions and challenges. Its not everyday I find a contractor that I can confidently recommend. For whats its worth they should get 6 stars. -
Review 71 (2024-07-22 - Rating: 5)
So happy the service I got today from your tech Jim pleasant to work with ty -
Review 72 (2020-05-22 - Rating: 5)
We have had issues every year with one unit on our largest floor. Alexander came with the most competitive price. They told us two days and by the second afternoon the coil and 4 ton unit was replaced. Once complete you would never know they were here. They offered every available option, explained the warranty differences from each manufacturer. Highly recommend Alexander Plumbing, Heating and Air Conditioning! TG. -
Review 73 (2020-03-14 - Rating: 5)
Couldnt be happier. They handled tricky installations of three smart thermostats, and then when the old boiler started to fail they put in a great new one that handles domestic hot water as well as heat for the house. Their team is knowledgeable, and Ken Alexander goes out of his way to see to our needs and minimize down time. Highly recommended. -
Review 74 (2022-07-06 - Rating: 5)
Very knowledgeable , courteous and reliable. They know that plumbing issues are always unexpected and difficult. They worked as quickly as possible to do the job right as well as keep the cost low. Excellent service. Great job! -
Review 75 (2024-10-25 - Rating: 5)
Mike is always thorough and reliable. Thank you -
Review 76 (2021-02-10 - Rating: 5)
Our heat went out during a snow storm.Called several companies and none would come for several days. Called Alexander and the owner came within 15 minutes and had our system up and running in no time.He has great knowledge of heating. Price was great . We have dropped our regular heating company and will only use Alexander in the future -
Review 77 (2024-06-26 - Rating: 5)
Nice job in installing our new HVAC. System is working well and the guys left our basement very clean! -
Review 78 (2023-08-18 - Rating: 5)
While doing maintenance, Jim honed in on any issues with our three systems, where possible showed us what the problem was, did the necessary fixes with our permission, and was clear about pricing all the way through. -
Review 79 (2023-08-13 - Rating: 5)
You guys were super responsive to our call, concerned with our issues, diagnosed the problem instantly, and provided us with information we did not know about care and maintenance of our plumbing..hopefully we will not need you very often but comforting to know you’re there for us.. Thanks again ..Mindy and Gary Pitkofsky 8 Michelangelo Drive Monmouth Junction NJ -
Review 80 (2023-06-23 - Rating: 5)
The guy who came was super nice and walked me through how to order a part I needed for the faucet. He also listened to me vent about life. 😂 I appreciated that too. -
Review 81 (2023-10-15 - Rating: 5)
Joey and Jim are the best! You are very lucky to have them as employees. Please have one of them come out, when it is time for my maintance. Thanks again -
Review 82 (2020-08-27 - Rating: 5)
They helped navigate the warranty process with the water heater company. They were pleasant, came on time and charged the amount they estimated. We would definitely use them again. -
Review 83 (2020-11-03 - Rating: 5)
Alexander Plumbing, H & A Co., Inc. responded immediately to my service request. Their service men are skilled and competent. The job was completed satisfactorily with no drama or stress. -
Review 84 (2021-05-24 - Rating: 5)
Left an emergency message that AC went on a Saturday, have an asthmatic in the family and having her college graduation party next day. Ken called back in under 5 minutes, promised to come next morning and by 10am on Sunday morning my AC unit was back in business. He was awesome! -
Review 85 (2023-07-08 - Rating: 5)
My ac unit broke all of a sudden in the summer when the temps were high. They were the only company who could send someone right away. Friendly, responsive and genuinely cared. -
Review 86 (2017-04-14 - Rating: 5)
Alexander Plumbing, Heating & Air Conditioning is very quick with call backs. They always show up as promised and do good work. I highlyrecommend them. -
Review 87 (2013-02-11 - Rating: 5)
The technician arrived within an hour from the time I called, just as I was told he would. The technician was able to fix my furnace quickly in a very professional manner. I would certainly use this company again. -
Review 88 (2015-08-03 - Rating: 5)
The guys at Alexander Plumbing, Heating & Air Conditioning Co., Inc. are just the best. Theyre always available when I have questions or concerns and do a wonderful job. I have nothing but good things to say about their HVAC services! -
Review 89 (2024-04-16 - Rating: 5)
Great company and staff. Have been a customer for over 15 years. Would highly recommend calling them for service. -
Review 90 (2019-08-03 - Rating: 5)
Chris came to my house to fix a leak in a shared AC condenser line. Found the problem, fixed it easily, and when he was checking his work actually found a secondary leak and fixed that too. Cant say enough how great this guy was, true professional. Will absolutely refer these guys out to anyone who asks. -
Review 91 (2023-08-03 - Rating: 4)
Flushed the tankless water heater. Informed us of procedure. Made recommendations.One down feature of your services: seem rather expensive. Perhaps all plumbing services are. -
Review 92 (2013-03-05 - Rating: 5)
It was a pleasure working with this company. They have great insight and know how fix up or install whatever it is you need. They were also quick with my job. Everything worked out great. -
Review 93 (2014-03-18 - Rating: 5)
If I ever have a plumbing issue I know that I can call up Alexander Plumbing Heating Co Inc and they will come out ASAP to fix it. I never have to wait or worry. The job always gets done when I call them -
Review 94 (2023-04-17 - Rating: 5)
Only place I call when i have a problem. Reliable and responsive and they have a great crew. Been using them for 10 years and see the same technicians who are knowledgeable and trustworthy. -
Review 95 (2023-07-28 - Rating: 5)
Technicians showed up and got right to work. They were very knowledgeable and left the work areas very clean. Great work! -
Review 96 (2023-10-30 - Rating: 5)
They are wonderful! They do not try to sell you unnecessary products. Extremely competent and nice people! -
Review 97 (2013-12-19 - Rating: 5)
My experiences with Alexander Plumbing were always excellent. Since I moved out of the area I have not been able to find a business as good as Alexander Plumbing! -
Review 98 (2023-05-17 - Rating: 5)
I called for emergency service. They came out the same day. They were very professional. I would recommend them. Awesome job!!!!!! -
Review 99 (2019-08-12 - Rating: 5)
Lost A/C right in the middle of that heat wave. Called Alexander and they were out the same day and had us up and running shortly after. Great tech and great customer service. -
Review 100 (2024-05-09 - Rating: 5)
Another save by Alexander Plumbing. Efficient, on time, professional - Jim is the best! -
Review 101 (2023-11-15 - Rating: 5)
Ken and his team are very responsive, highly trained and knowledgeable. Highly recommend them! -
Review 102 (2024-01-09 - Rating: 5)
Mike was awesome! Professional, timely, answered questions. Great experience! -
Review 103 (2021-02-02 - Rating: 5)
My water heater shut down during Nor easter snow and ice, They responded within a few hours and repaired it quickly and cheaply I highly recommend these guys for any work -
Review 104 (2023-08-13 - Rating: 5)
Last minute need, they showed up the same day, and kept me updated on arrival time. Awesome! -
Review 105 (2023-10-13 - Rating: 5)
I had an emergency and the response time and ability to fix the issue was amazing. I am beyond happy -
Review 106 (2024-04-27 - Rating: 5)
Service Technician Mike was very knowledgable and very professional .. I will recommend to others.... -
Review 107 (2024-05-10 - Rating: 5)
A highly skilled team of professionals guided me through the process from my initial phone call to schedule an appointment, to receiving a call notifying me that the technician was en route, to speaking with the technician before and after he assessed the issue of a leaking toilet in my second floor kitchen. He explained the necessary steps to identify the source of the leak in simple terms and provided a fair quote for each required action. Their responsiveness and dedication to providing quality service at a reasonable price left a lasting impression on me, and I have saved their contact information for future needs. -
Review 108 (2020-06-24 - Rating: 5)
Amazing responsiveness to my AC service request in very hot weather conditions, when they have to be super busy! So thankful for a well-trained technician ready to assess the problem! -
Review 109 (2024-03-14 - Rating: 5)
Alexander fast an helpful will use them again 5 star plumbing service. -
Review 110 (2024-06-21 - Rating: 5)
Service technician did a great job. Thanks -
Review 111 (2019-10-07 - Rating: 5)
They did great work, installed a new furnace, AC and coil in one day. Professional, timely and at a very reasonable price. -
Review 112 (2024-06-05 - Rating: 5)
Excellent service by Mike. He is very knowledgable. -
Review 113 (2020-06-27 - Rating: 5)
Fast, efficient, and clean work. I also used them previously several years ago to convert my wood burning fireplace to gas and got the same level of service. -
Review 114 (2020-11-30 - Rating: 5)
Not only did they install a new sink/cabinet combo, they repaired it correctly. They also caught an overpayment I didnt see and reimbursed a $102 on my card. You dont see honesty like that anymore. -
Review 115 (2024-01-30 - Rating: 5)
Great service providers! Always on time and truly dependable. -
Review 116 (2019-02-08 - Rating: 5)
Ken is awesome! Known him for years and years and he’s helped me out many times! Would highly recommend -
Review 117 (2022-07-14 - Rating: 5)
They were fast & professional from the first phone call until the work was done. I highly recommend them. -
Review 118 (2023-07-17 - Rating: 5)
Great company! Did the job right and exceeded my expectations. -
Review 119 (2023-06-09 - Rating: 5)
Fixed my pool heater very quickly. Great service. Thanks. -
Review 120 (2023-07-07 - Rating: 5)
Very responsive when our ac had issues on the hottest day of the year. -
Review 121 (2023-10-24 - Rating: 5)
They’ve have many of the same technicians for years who are very competent. -
Review 122 (2023-06-16 - Rating: 5)
Very professional and responsive. Made repairs and completed the job the same day. -
Review 123 (2024-03-01 - Rating: 5)
Great service to diagnose the water leak and fix was minor. Have used the same plumber who has provided clean curtious service. -
Review 124 (2024-06-12 - Rating: 5)
Mike is the best. He came early...I was relieved. Very patient and explained everything. Hope to see him in June for AC maintenance. He advised me on other things. -
Review 125 (2024-01-03 - Rating: 5)
On time as promised very professional and knowledgeable nice workmanship -
Review 126 (2024-01-08 - Rating: 5)
My fireplace wasn’t igniting and I was at wits end. Thank you for figuring out the issue and driving to get the part on the same day!!!! Amazing care and follow up!! -
Review 127 (2023-11-24 - Rating: 5)
They do what it takes. Big or small -- all jobs Alexander gets it done. -
Review 128 (2017-11-02 - Rating: 5)
Friendly people with excellent service. I would not go to anyone else. I appreciate everything they do for me. -
Review 129 (2023-10-18 - Rating: 5)
Great customer service, very professional & friendly. I’ve used their services a few times & I’m always happy with their quality of work. -
Review 130 (2024-06-04 - Rating: 5)
Excellent service…great communication -
Review 131 (2023-07-22 - Rating: 5)
Always get a quick, professional response and they make it easy. -
Review 132 (2024-10-14 - Rating: 5)
Service came quickly to determine problem was not gas related -
Review 133 (2012-12-13 - Rating: 5)
They come on time, do the job as effciently as possible, and are respectful of your home. I will be calling them again when needed. -
Review 134 (2023-12-31 - Rating: 5)
After an initial blip in scheduling,the owner and 2 other employees called me to make it right The tech was awesome and fixed a problem another plumber could not find.I highly recomend this company -
Review 135 (2023-05-03 - Rating: 5)
Our heating system is finally working! Work was analyzed and done in an efficient manner and left neatly. Very grateful for the manner in which it was done. Definitely will be using again! Thank you very much! -
Review 136 (2024-12-29 - Rating: 5)
Excellent service -
Review 137 (2020-06-02 - Rating: 5)
Great company!!! Very honest . I finally found a good company!!! Thank you so much. -
Review 138 (2024-05-09 - Rating: 5)
No complaints at all very helpful -
Review 139 (2023-06-23 - Rating: 5)
Was able to fix my plumbing issue right away and was cost effective. Would recommend them -
Review 140 (2023-06-11 - Rating: 5)
Alexander tech arrived within the expected timeframe. He was very professional ion his r\assessment of our heating system. His assessment was there was no need to replace our furnace at this time. This was important because our previous HVAC contractor indicated we needed to replace the furnace before the winter. We expect to use Alexander going forward for our HVAC twice-yearly maintenance. -
Review 141 (2023-08-13 - Rating: 5)
Great responsiveness and customer service, especially for an emergency. -
Review 142 (2024-03-19 - Rating: 5)
Prompt Service! Highly recommended. -
Review 143 (2024-01-12 - Rating: 5)
Update: Had to conduct routine maintenance on my tankless hot water heater and returned to Alexander Plumbing. The tech came right out and not only performed the task, but found an issue causing low water pressure and fix that too! This is a great and trustworthy plumber!Previous review: Found Alexander Plumbing off my tankless water heater manufacturing page as I needed maintenance. They responded so quickly and showed up on time. The tech was very professional and considerate to explain everything. Highly recommend Alexander Plumbing. -
Review 144 (2023-08-18 - Rating: 5)
Information on pool heater, very helpful and technician was excellent -
Review 145 (2020-05-02 - Rating: 5)
Ken was outstanding through the entire process, from the time of the first call to when the job was complete. He responded by coming out on the first day, made a quick and correct diagnosis, and came back immediately after the part arrived to finish the job. He has been pleasant and professional the entire time, and helped me to understand how the new equipment functioned. His price was more than fair.A real find. I could not be more pleaseed. -
Review 146 (2020-02-29 - Rating: 5)
The 2 men that installed the unit were knowledgeable, pleasant & efficient. -
Review 147 (2023-09-15 - Rating: 5)
Friendly workers , finished the job quickly and efficiently -
Review 148 (2020-05-20 - Rating: 5)
Very professional and good communication. Price was exactly as quoted. -
Review 149 (2023-07-10 - Rating: 5)
Took the time to really troubleshoot a leaking on demand water heater. -
Review 150 (2023-07-13 - Rating: 5)
Easy to work with and incredibly responsive! -
Review 151 (2023-07-21 - Rating: 5)
Great team of professionals who are responsive and really care about providing a quality service at a fair price. -
Review 152 (2024-08-21 - Rating: 5)
Fast service -
Review 153 (2015-06-30 - Rating: 5)
Ive been going to Alexander Plumbing, Heating, and Air Conditioning Co., Inc. for half a decade now. They are so prompt and professional with their services. They do a great job. -
Review 154 (2020-11-24 - Rating: 5)
Great service!!! Thank you so much!! -
Review 155 (2023-04-04 - Rating: 5)
Excellent work -
Review 156 (2023-07-06 - Rating: 5)
Prompt, courteous, efficient and professional. -
Review 157 (2020-07-12 - Rating: 5)
He was very responsible and honest. -
Review 158 (2023-06-08 - Rating: 5)
Knowledgeable and helpful plumber. -
Review 159 (2023-06-16 - Rating: 5)
Excellent! I recommend!