Hobson Plumbing & Heating, Inc.

Photo of Hobson Plumbing & Heating, Inc.

Located in North aurora, Illinois

Address: 197 Poplar Pl Suite 1, North Aurora, IL 60542, United States

Phone: +1 630-761-3400

Rating: 4.9

Services

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Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor

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Comments

  • Review 1 (2024-10-10 - Rating: 5)

    We have been customers of Hobson plumbing for several years. They were actually a recommendation from the contractor who did our home remodel. He is a plumber by trade, so we felt great about the recommendation. We have absolutely been thrilled with the service. We have had several people out for various reasons. Brett, the owner, Cameron, and a few of the apprentices. While the apprentices are still learning, Brett and Cameron have superior knowledge. We have had Cameron out several times, and he is always very patient and happy to explain things. The entire company is extremely professional. Taryn does a fantastic job with follow up. In fact, we have signed up for semi yearly service of all systems, And the reminders are always sent on time. Great company! And they are very fair in their pricing. Service call is applied to the work done if you choose to use them. You wont be disappointed!

  • Review 2 (2024-10-03 - Rating: 5)

    Hobson Plumbing & Heating is a dependable in every way company.Today I had my thermal expansion tank replaced as well as the relief valve.Brett Hobson did a very efficient and professional job as usual at a very reasonable price.I highly recommend this company for any of your HVAC or plumbing issues.

  • Review 3 (2024-11-07 - Rating: 5)

    Hobson Plumbing is awesome they have been servicing us many years. They have fair pricing and explain in detail what the issue is. I would recommend them.

  • Review 4 (2023-12-29 - Rating: 5)

    Amazing customer service. Our service provider of choice for ANYTHING plumbing and heating related. Taryn is super responsive for scheduling. Brett and Cam have been to our 30yo home so many times for repairs that we dont even have to show them where to go. They have repaired the humidifier, the sump pump, and leaking bathroom tubs (twice when the wall repair guy messed up), and replaced an old water heater with a tankless water heater. Their assessments are above quick concise and easy to understand. Their scheduling is the best in the business and their customer service is what I strive for in my own business.We will keep them on speed dial (is there even such a thing anymore ) for any future plumbing needs.

  • Review 5 (2022-12-23 - Rating: 5)

    I’ve used Hobson Plumbing now for a few years and it’s about time I give them a great review. I’ve normally had Brett out to do the work and he’s done great work. On time, and does the job right. It’s hard at times to find people to trust to do the job right, and everyone looks for referrals. Everyone should know Hobson Plumbing is exceptional. From those who answer the phones, to those who do the work. They don’t cut corners, they’re upfront on the cost, they give their expert opinion and are honest. Taryn is also very responsive to your call and schedules you within 24 hours. Thanks again Hobson and Happy Holidays.

  • Review 6 (2022-12-24 - Rating: 5)

    I have worked with Hobson Plumbing for over 5 years and 2 separate houses. They are very professional, they do great work and have helped troubleshoot several problems in an extremely timely manner including on holidays. I highly recommend Brett and his team.

  • Review 7 (2018-03-07 - Rating: 5)

    Had a water heater replaced in Feb 2018 by these guys.Brett the owner clearly went over all of the options and I felt very confident in choosing his company.Cameron came later that morning and was very friendly, courteous and professional. He did a great job installing it and kept everything very clean. The tarp and booties my wife really appreciated!I highly recommend using this company!Oh, and Taryn with dispatch was quick to return messages and a pleasure to deal with.Great local company!

  • Review 8 (2020-07-16 - Rating: 5)

    Hobson was very professional and helpful. We had a sump pump failure during the bad storm and they came out on Sunday and had us up and running immediately. The tech that showed up was awesome and explained the costs and we were pleased with value and quality we received. We called them back to set a toilet and correct some other issues in one of our bathrooms and they performed as expected with great value and professionalism. Thanks Hobson!

  • Review 9 (2018-01-04 - Rating: 5)

    I had Hobson plumbing do the trenching and rough work for a bathroom addition in my basement. Brett and his crew were nothing but professional through the entire process. His pricing was reasonable, the work was fantastic and they worked hard to keep the rest of my house clean through a very messy job. I highly recommend Hobson plumbing to anyone looking for a plumber. I will definitely be using him for any of my plumbing needs in the future.

  • Review 10 (2016-05-22 - Rating: 5)

    Weve used Hobson Plumbing for a few jobs now. We have used them for big jobs and small jobs. They do really great work at a great price. They understand we are on a budget and work very hard to keep prices low. They are very knowledgeable, dependable, hard-working, and kind. We recommend them highly!

  • Review 11 (2017-01-12 - Rating: 5)

    Ive had Hobson Plumbing and Heating over for several issues from water softeners, furnaces not working and a hot water heater that went out. Each time they have shown up extremely quickly and resolved the issues the first time. Each of their technicians were on time, professional and very easy to work with. Hobson Plumbing is a local-owned, family business which we like because we can deal with the owner if needed.

  • Review 12 (2016-08-24 - Rating: 5)

    Our dishwasher broke and when the one we ordered from Best Buy arrived the guys Best Buy used said they couldnt install it and we needed to call a plumber to have a bunch of lines run, including drilling holes through our cabinets. Needless to say I was less than happy. I was recommended to use Evan at Hobson by my neighbor. I was able to schedule Evan to come out at my earliest availability. He came with a co worker Kevin. Both men were incredibly professional, friendly, helpful, and knowledgeable. Evan was a plumbing professional while Kevin was an HVAC professional. They kept me informed every step of the way and relied on each other for each others expertise. It turns out I did not need everything the guys at best buy claimed I needed done and Evan and Kevin got my dishwasher installed, which including moving an electric line, but did Not include drilling holes in my cabinets, in less than 3 hours. My house was built in 1905 so I expected something else to go wrong when they got in here and started fixing things. Nothing went wrong and the price they quoted when they saw what needed to be done was exactly what I paid. I mentioned some other things I was interested in getting fixed eventually and they looked at that and quoted me for those things as well, everything is very reasonably priced. While it would have been nice to have the Best Buy guys do their job I am very happy I was introduced to these gentlemen and now know I can call Hobson and request them for either plumbing or HVAC issues.

  • Review 13 (2024-01-23 - Rating: 5)

    Owner is great and all staff are very knowledgeable and professional! Installed a new furnace for me, service my tankless water heater and installed a gas line for a pool heater. If it is Plumbing or HVAC related, Hobson can do it and do it to perfection every time! They are the only plumber and HVAS service I use. Thanks so much Hobson!

  • Review 14 (2016-03-24 - Rating: 5)

    Scheduled an appointment from a client referral. Brett was not only quite knowledgeable, but responsive to our needs. He performed a full replacement of a commercial-grade cast iron closet flange, tested our drainage-to-street and also power rodded the piping to clear some blockage. All this under two hours. Hobson is so fast, affordable and reliable that I actually scheduled another service call right after our first appointment for other recommended repairs/replacements.

  • Review 15 (2017-05-13 - Rating: 5)

    Today I had the pleasure of experiencing the Hobson service from the young lady on the phone I believe her name was Carol? Made me feel as though I had know them all along! My technician (Evan Delaquila) was the best! He came in, diagnosed the problem, explained the problem(s) with my toilet, gave me an estimate and I agreed, then repaired my problem to my satisfaction! Great price, great people at Hobson! I even recommended Hobson to my next door neighbor for their plumbing repairs in the future! I will definitely be utilizing them for any and all of my future plumbing needs!

  • Review 16 (2017-11-21 - Rating: 5)

    Excellent job done by Brett Hobson today. Fixed a persistent toilet problem for my mom and we are so happy. He was very personable and explained everything to us. I would definitely recommend him and Hobson Plumbing.

  • Review 17 (2017-08-29 - Rating: 5)

    Fixed a faulty (not Hosons fault) shower cartridge. This is the second project Hobson Plumbing & Heating has done for me. The expert plumber, Evan, was incredibly friendly, prompt, and thorough. You can tell he loves his job. He was in no rush - he cared about getting my small project done the right way - the first time. Evan thoroughly diagnosed the problem, fixed the issue, and tested (twice) to ensure the replaced cartridge was operating properly. I asked Evan some other general plumbing questions about potential future work/projects. He enthusiastically provided feedback for me to consider. I will contact Hobson Plumbing & Heating for every issue or new project moving forward.

  • Review 18 (2017-06-27 - Rating: 5)

    Hobson Plumbing & Heating was our go to for all our plumbing issues. They are quick to respond and very professional. Their prices are reasonable too. I recomend them for your plumbing, HVAC, and electrical needs. They are an outstanding company and we were really happy with all they did to help us out.

  • Review 19 (2020-12-14 - Rating: 5)

    Hobson Plumbing is the best! Prompt, detailed and quality work, which they back. Recently had a water heater go out that was located in a difficult spot. They handled, no problem!

  • Review 20 (2017-06-03 - Rating: 5)

    I highly recommend Hobson! We were in the process of selling our home and the day of our inspection, there was a leak in bathroom faucet. We called Hobson and they came to the rescue! Got it fixed in time for the inspection. Very nice and reliable! I will call them again when I need a plumber again.

  • Review 21 (2018-04-24 - Rating: 5)

    I had problems with my sump pump and there plumber Evan came out. He was very professional and knowledgeable. He did a great job installing my new sump pump. I am very satisfied and would definitely recommend this company.

  • Review 22 (2017-11-21 - Rating: 5)

    Brett from Hobsons, was extremely professional and has yrs of experience and expertise! We had an on-going problem with my moms toilet, and he was the only one that finally solved the mystery! An excellent company, that I will use for myself and also for the business that I own, in the future!Less

  • Review 23 (2021-01-18 - Rating: 5)

    UPDATE: like 2-3 days later, the water heater finally gave out. So I called Hobson back: hey guys, its cold here, so lets get that new unit going. Brett came by and was like yep, this thing needs to go! let me see what I can do. turns out the size we had (50gal) was/is getting hard to come by, so he came back and did some measuring well... I can get you a BIGGER one!! We agreed, and he looked at the schedule and fit us in the very next day.You really dont know how much you appreciate having heat in your house or warm showers until you dont have them...Thank you again, Brett and everyone else at Hobson. If I could give more than 5 stars, I would.-----------------------------------------------------------------------------------------------------------A neighbor told me about Hobson theyre awesome, theyll figure it out and theyll fix it. and man, she was not wrong.When looking up the company to gather information, I noticed the name Cameron on a bunch of reviews, so when I called in to make my appointment and was told your techs name is Cameron that kinda made my day. I was like oh good... if his reputation precedes him, he will know whats up. He did too...Cameron arrived and fairly quickly assessed the situation (these crazy water heater/heater things...) and fixed the pipe which wasnt properly attached, went over a few other things with me, answered my questions professionally and very politely (politeness goes a long way with me).I also asked him to have Hobson quote me a new water heater unit, which Im currently waiting on, but based on yesterdays interaction, Id say its a pretty safe bet this is the HVAC company Id call for anything I need for my home.Thank you very much Hobson.

  • Review 24 (2018-10-16 - Rating: 5)

    I had another company come out and tell me that I had a cracked heat exchanger and I needed to replace my furnace immediately. I needed another opinion so I reached out to Hobson – they came out that same day (after 8pm) and inspected my furnace. Even though I was ready to purchase another furnace right away, they told me there was nothing wrong with it and that I didn’t need a new furnace at this time. They did leave me quotes for a new furnace, which were much lower than the other company. The tech that came out was polite, very honest, and took his time explaining everything to me. They are my new go-to HVAC company.

  • Review 25 (2019-11-10 - Rating: 5)

    After Roto-Rooter charged me over $1000 and was unable to clear my blockage, my husband called Hobson. They diagnosed our issue and cleared our blockage within 3 hours. Great job and very professional. Would highly recommend.

  • Review 26 (2017-06-27 - Rating: 5)

    I called Monday mid-morning for total AC failure. My call was received promptly and professionally. An accurate time estimate was given for arrival. Our technician was Andy. He was professional, knowledgeable and respectful of our home. He came within two hours of our call and fixed the issue completely! We are extremely pleased with Hobson and do recommend to friends and family!

  • Review 27 (2024-08-14 - Rating: 5)

    My family wont use anyone else but Hobson. Weve had them out several times for our almost 60y.o. home - from a gas leak, to a bad outdoor hose valve, a new garbage disposal and now a complete tub/shower replacement. Taryn has great communication, and my girls love seeing Cam. Great people!

  • Review 28 (2017-06-01 - Rating: 5)

    After we moved to North Aurora we discovered that we needed a new water heater. Hobson Plumbing & Heating came out quickly and quoted a great price. They were on time and under budget.

  • Review 29 (2020-11-17 - Rating: 5)

    Cameron was amazing. He went above and beyond what the job entailed and was very patient with an inquisitive 5 year old. This is not our first time using this company, and definitely will not be out last. Every experience has been stress free and well done! Thank you Cameron!

  • Review 30 (2019-04-29 - Rating: 5)

    This company is amazing and professional. Today was the second time we used them. We trust Brett and anyone he trains. This company is doing business the right way! Thank you so much and we will be calling you for all our needs as well as recommendations to anyone we know in business or personal.

  • Review 31 (2018-04-24 - Rating: 5)

    Extremely happy with the repair we needed. When we had a gas leak and the gas was shut off Brett came out the same day and gave us an efficient and affordable repair. Will definitely be using again. Thank you!

  • Review 32 (2016-06-27 - Rating: 5)

    Hobson responded quickly when we needed emergency help. They installed a complete Heating and Air Conditioning system for us during a heat wave when it was needed the most...and they did quality work at a competitive price...a high value transaction !

  • Review 33 (2018-04-18 - Rating: 5)

    Evan arrived at 11:15pm, very soon after we called, to diagnose our basement water issue. He fully checked the entire system, identified the failed sump pump, and installed a new one in the space of 2 hours. Our basement is already drying out. He checked everywhere to make sure all the water was receding, and gave measured advice on future plumbing needs. Evan explained everything and was extremely polite, even lightly knocking instead of ringing the bell in case was had small childen sleeping.

  • Review 34 (2016-06-20 - Rating: 5)

    I called for help with a leaky toilet and they were able to come the following day. It was fixed quickly and very clean. I would absolutely use Hobson Plumbing again.

  • Review 35 (2020-11-04 - Rating: 5)

    Cameron was very professional and courteous. I explained the issue and he knew exactly what needed to be done to get it corrected. During the process, he communicated and explained everything very well. Would definitely use them again!!

  • Review 36 (2024-06-13 - Rating: 5)

    Professional, knowledgable,friendly, trustworthy service.We highly recommend Hobson.

  • Review 37 (2016-04-20 - Rating: 5)

    I had a great experience using them for a blocked kitchen sink. Prompt, friendly and reasonably priced. I found them using Angies list which was an added bonus!

  • Review 38 (2020-11-14 - Rating: 5)

    Great service. Knows what they are talking about. Service was quick but done right. Highly recommend. They did our water heater and furnace. Amazing job.

  • Review 39 (2020-02-14 - Rating: 5)

    Brett did an amazing job root causing the issue and developing both a short term fix to get us up and running and a long term fix so we can avoid this issue down the road!

  • Review 40 (2019-01-09 - Rating: 5)

    They were here the same day exactly when they said they would be. Very nice guys. They completed the job quickly and theyre prices are very reasonable. I recommend them highly.

  • Review 41 (2022-08-01 - Rating: 5)

    I have dealt with this company multiple times. They have always been very fast and very fair priced. They also respond very quickly, usually best via Facebook messenger.

  • Review 42 (2021-08-26 - Rating: 4)

    Did great job installing sumppum and will be setting me up with a battery backup system soon.

  • Review 43 (2018-07-13 - Rating: 5)

    Couldn’t be happier with the repairs performed by Brett Hobson. Friendly, affordable service…not to mention incredibly fast response time.

  • Review 44 (2023-05-30 - Rating: 5)

    Easy to work with. And they did a great job for us.

  • Review 45 (2022-04-18 - Rating: 5)

    Have used them a few times for smaller stuff and very pleased.

  • Review 46 (2023-09-26 - Rating: 5)

    Our first choice for any of our plumbing and hvac needs.

  • Review 47 (2023-07-24 - Rating: 5)

    Very good prices and quality work.

  • Review 48 (2021-05-17 - Rating: 5)

    Great service always! I have used them for several projects they are always professional, friendly, prompt an very respectful and courteous. Just installed my new water heater the same day I called them.

  • Review 49 (2019-02-19 - Rating: 5)

    I have hired Hobson Plumbing and Heating three times over the last 18 months. They have replaced my water heater, sump pump, and fixed a bathtub leak. Ive found their appliance replacement pricing to be very similar to other plumbers. Their service is consistently great. They are always on time, courteous, and never leave a mess. I had a different local plumber out that quoted me $1,000 to rebuild the plumbing under my leaking 2nd floor bathtub. Hobson came out to give me a second opinion. It was fixed in under an hour for less than 1/3rd of the price. I recommend them to everyone I know.

  • Review 50 (2021-04-15 - Rating: 5)

    Cameron was the plumber they sent out to us and he was great!!! So professional, kind, and informative! He is now our go to for any plumbing issues!

  • Review 51 (2016-03-20 - Rating: 5)

    Hobson Plumping replaced a sump pump for us. They were able to schedule us quickly. Brett came out and was very professional, sending us pictures and offering options. The price was also quite reasonable.

  • Review 52 (2021-02-01 - Rating: 5)

    Furnace inspection and humidifier replacement. Outstanding, prompt, and friendly service. Hobson made it very easy for me. Thanks!

  • Review 53 (2017-11-01 - Rating: 5)

    These guys do great work and are very reasonably priced. Would definitely use them for all my heating, cooling, and plumbing needs

  • Review 54 (2022-10-02 - Rating: 5)

    Excellent service, very prompt and professional.

  • Review 55 (2021-02-10 - Rating: 5)

    Weve had the pleasure of having Cameron out to fix some outdoor pipe root clogs twice now in the last couple years. The first time was late on a Friday evening, and most recently on a frigid winters morning a couple weeks back. He got right on rodding it out for us, hands and knees in the snow, which Im sure was unpleasant. Good, hard working dude that id welcome back (hopefully not too soon) anytime.I cant speak on the rest of the hobson team I guess but weve had two good experiences thus far and I would highly recommend them to anyone and to support a quality local business.

  • Review 56 (2021-08-20 - Rating: 5)

    I had a long list of plumbing issues because I hate calling for repairs: leaky faucet, balky shower controller, sump backflow valve leaking, outside faucet hard to turn off. Cameron took care of them all efficiently and completely (no problems after two weeks). This small company is friendly as well. They are in my permanent list of referrals for my friends.

  • Review 57 (2019-12-29 - Rating: 5)

    Very Good Service! I highly recommend to anyone,

  • Review 58 (2016-04-19 - Rating: 5)

    I called Hobson Plumbing because my sump pump was making noises and because I had a problem with my kitchen faucet hot water which was only coming out in a very small stream. The service was prompt and the problems were diagnosed very quickly. That same day I had a new sump pump and the hot water pressure I needed in my kitchen. Hobson Plumbing is absolutely a company that I would recommend to anyone who has a plumbing problem. I was so satisfied with the work, level of professionalism and cost that I scheduled them to return the following week to install a water softener and a new laundry tub. My new laundry tub in perfect and it did not take him that long to install at all. I had another estimate a few weeks ago for a water softener and it was much higher. Hobson plumbing is top notch.

  • Review 59 (2021-04-12 - Rating: 5)

    Hobson was great to work with - on time and on budget.

  • Review 60 (2019-07-13 - Rating: 5)

    On time and knowledgeable

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